Laundry workers Jobs in Morocco

<p>POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: At least 1 year of supervisory experience.</p><p>License or Certification: None</p>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.</p> <p> </p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p><b>PREFERRED QUALIFICATION</b></p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: At least 1 year of related work experience.</p> <p>Supervisory Experience: At least 1 year of supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Es Saadi Marrakech Resort</strong> stands out for a culture strongly driven by <strong>collaboration</strong>, where people, well-being and the quality of human relationships are central. Teams operate in a supportive environment built on trust, solidarity and close management that acts as a mentor and facilitator. This culture is balanced by <strong>innovation</strong> and <strong>organizational</strong> dimensions, encouraging creativity and initiative while ensuring structured processes and operational reliability. <strong>Competition</strong> plays a limited role, with the emphasis clearly placed on collective engagement and collaboration in delivering an outstanding guest experience. </p><br><br> <br> Job : <p>Do you aspire to join an exceptional establishment in the heart of <strong>Marrakech</strong>, a place where luxury and excellence meet? Our prestigious hotel, a major player in the luxury <strong>Hotel / Restaurant</strong> sector, is looking for its future <strong>General Housekeeper</strong>. This is a unique opportunity to use your expertise in a stimulating environment and to actively contribute to the brand image of our establishment.</p><br><br><p>Your role will be central in maintaining the impeccable standards of excellence and cleanliness that characterize our house. You will be responsible for the aesthetics and comfort of the spaces, ensuring an unforgettable experience for every client. Optimizing resources and efficient team management will also be at the heart of your responsibilities.</p><br><br><p>Your main tasks will include:</p><br><br><ul><li>Supervising and coordinating all housekeeping, maintenance, and laundry teams.</li><li>Ensuring compliance with hygiene and presentation standards for rooms, common areas, and pantries.</li><li>Managing stocks of linen, welcome products, and cleaning supplies, while optimizing costs.</li><li>Implementing and monitoring staff schedules for housekeeping and maintenance.</li><li>Training and motivating teams to maintain a high level of service.</li><li>Handling specific customer requests and resolving any potential issues.</li><li>Collaborating closely with other departments (reception, maintenance, catering) to ensure operational fluidity.</li><li>Participating in the development of departmental budgets and monitoring them.</li><li>Ensuring the proper upkeep and presentation of staff uniforms.</li></ul> <br> <br> Required profile : <p>To excel in this role, a <strong>Bachelor's degree (Bac +3)</strong> is required, ideally in <strong>Hotel Management / Hospitality</strong> or in customer service professions.</p><br><br><p>Significant experience of <strong>10 to 20 years</strong> in similar roles, necessarily acquired in <strong>luxury</strong> hotel establishments, is essential. This experience should have allowed you to develop a perfect mastery of quality and team management standards.</p><br><br><p>We are looking for someone with a strong sense of organization, natural leadership, and great adaptability. Your rigor, attention to detail, and customer service orientation will be your greatest assets. An excellent presentation, perfect command of French, and a good knowledge of English are also necessary. Knowledge of other languages would be a plus.</p><br><br><p><strong>Key skills:</strong></p><br><br><ul><li>Team management</li><li>Organization and planning</li><li>Quality control</li><li>Inventory management</li><li>Excellent communication</li><li>Attention to detail</li><li>Conflict management</li><li>Proactivity</li></ul><p>If you recognize yourself in this profile and the idea of working in a palace in Marrakech excites you, do not delay in applying!</p><br><br> <br><br> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main duties: Responsible for the daily tidying and cleaning of guest rooms, bathrooms, and common areas, in accordance with applicable hotel standards and procedures, as well as safety and hygiene regulations. Keep all equipment clean, tidy, and well-maintained according to the housekeeping operations manual, including proper and secure storage. Maintain a thorough knowledge of the hotel, public areas, break rooms, and surrounding area. Have a complete understanding of the various cleaning products and their uses. Report any damaged or missing items in guest rooms to the Housekeeping Supervisor for action and follow-up. Hand over all lost and found items to the Supervisor/Assistant Housekeeper with complete and detailed information. Respond to guest requests courteously and promptly in the performance of duties. To ensure all guests enjoy their stay by receiving the best personalized service. Escorte guests rather than giving directions. Respect guest privacy (e.g., by respecting the "Do Not Disturb" sign) and the confidentiality of information. Take into consideration guest behavior and inform the GG supervisor/assistant. Report any guest comments or complaints. Ensure guest documentation in rooms is complete and up-to-date. Attend a daily briefing with the housekeeping team. Sort and count soiled linen items before sending them to the laundry. Sort waste. Take care of hotel equipment, complimentary welcome gifts, and guest linens. Be responsible for cleaning and restocking the cart daily. Keep the cart and storage area impeccably organized. Ensure corridors are kept clean and free of obstructions. Apply hotel safety rules. Contribute to the hotel's commitments under the Environmental Charter (energy conservation, recycling, waste sorting, etc.). Be fully flexible and adapt to the rotation within the different subsections of the housekeeping department. Perform any other reasonable duties assigned by the Floor Supervisor and the Assistant General Manager. Other duties: Arrive at work on time wearing the appropriate uniform and name badge. Maintain a high level of personal appearance and hygiene and adhere to the hotel and department's appearance standards. Provide friendly, courteous, and professional service at all times. Maintain good working relationships with colleagues and all other departments.Respond to any changes in the department dictated by the hotel's needs. Demonstrate flexibility and expand the duties of the position to fulfill all other reasonable duties and responsibilities within the scope of the position, as assigned, including reassignment to other departments if necessary, in order to meet business demands and customer service needs. Attend training sessions and meetings as required.</font></font></p><p><strong>Desired Candidate Profile</strong></p><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualifications</font></font></h2><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The following knowledge, skills and abilities are required:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Attention to detail, style and aesthetics of the hotel is essential.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good oral and written communication skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Training in the hospitality industry or a similar field.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">2 years of experience in a similar position.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My average mastery of English, Arabic and French.</font></font></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><br><p><b><span>About the</span><span>role</span><span>:</span></b></p><br><br><br><p>Responsible for the cleaning, maintenance, and sanitation of china, glass, silver, kitchen equipment and kitchen production areas in accordance with production requirements and quality standards while maintaining a safe work environment.</p><br><br><br><p><b><span>What you will do:&nbsp;</span></b></p><br><br><ul><li><p><u>ESSENTIAL FUNCTIONS</u>:&nbsp;</p><br><br><p>-Clean and sanitize china, glass, and silver using the dishwashing machine; load and unload dishware and flatware from dishwashing machine and store properly.</p><br><br><p>-Clean and sanitize all ovens, steam kettles, mixers and other kitchen equipment as well as all kitchen drains, sinks, floors, and walls; clean, dust, seep, mop, polish, scrub, wash, strip, and buff kitchen and pastry shop production areas and hallways.</p><br><br><p>-Clean and sanitize all pots, pans, and kitchen utensils using the correct cleaning and rinsing solutions.</p><br><br><p>-Safely set-up, clean, and utilize the silver burnishing machine to clean, polish, sort, and transport silver following a daily or weekly schedule; place damaged or excessively worn pieces in a designated area for repair.&nbsp;</p><br><br><p>-Safely utilize and store all cleaning compounds, chemicals, and materials including soaking solution utilizing the correct protective clothing.</p><br><br><p>-Work harmoniously and professionally with co-workers and supervisors.&nbsp;</p><br><br><br></li></ul><br><p>&nbsp;<br><b>What we offer:&nbsp;</b></p><br><br><p><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Employee Discount for stays at any Four Seasons worldwide<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals<br>&nbsp;</p><br><br><br><br><br><br><br><br><br><br> </div>

<p>Supervises housekeeping staff, including housekeepers, maids, and valets. Develops efficient work schedules based on hotel occupancy. Conducts regular inspections to ensure compliance with cleanliness standards. Manages guest special requests and ensures their satisfaction. Trains housekeeping staff on hotel standards and procedures. Develops housekeeping policies and procedures in line with hotel standards. Coordinates with other departments to ensure smooth communication. Ensures regular maintenance of housekeeping equipment. Develops partnerships with quality cleaning product suppliers. Manages laundry and linen operations efficiently. Applies inventory management practices to avoid stockouts. Implements recycling programs for waste generated by the department. Proposes improvements in housekeeping procedures to increase efficiency. Manages the housekeeping department budget judiciously. Organizes continuous training for staff on new cleaning techniques. Collaborates with maintenance and engineering departments to resolve technical issues.</p><p><strong>Desired Candidate Profile</strong></p><p>Degree Bac+3 in Hotel Management, Hotel Management, Accommodation, or equivalent field.</p><p>Minimum of 5 years of professional experience, including at least 2 years in an equivalent role or within an establishment of the same standing.</p><p>Technical Skills</p><ul><li>Ability to assist the General Housekeeper in the organization and daily follow-up of the Housekeeping department.</li><li>Good command of room control, public areas, and adherence to the establishment's quality standards.</li><li>Ability to follow schedules, assign tasks, and ensure follow-up of cleaning teams.</li><li>Good command of computer tools and hotel software is an asset.</li><li>Good knowledge of LQA (Leading Quality Assurance) standards and ability to ensure their daily application to guarantee service excellence.</li><li>Solid command of hotel management systems (PMS), knowledge of Opera Cloud is an asset.</li></ul><p>Personal Qualities</p><ul><li>Excellent organizational skills, rigor, and constant attention to detail, with particular attention to maintaining quality and excellence standards.</li><li>Excellent service orientation and strong customer focus.</li><li>Responsiveness and ability to manage priorities in a dynamic environment.</li><li>Team spirit, autonomy, and initiative-taking ability.</li><li>Excellent communication and coordination skills with different hotel departments.</li></ul><p>Languages</p><ul><li>Excellent command of French and English, both oral and written.</li><li>Proficiency in a third language is an asset.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Coordinator provides administrative assistance to Catering and Conference Service Managers assisting with contracts, BEO's, and office administration : Prepare accurate written correspondence including letters, contracts, reports, banquet event orders, schedule of events, printed menus, and e-mails. Facilitate all aspects of internal Four Seasons Resort Meeting Program under the guidance of the Catering Manager . Maintain the various Catering file systems, both electronic and paper, including Account Files, Program Evaluation Database, Master binders for Banquet Event Orders and Resumes. Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers. Periodically assist with front of house operations including greeting and directing guests, manning hospitality desks, and working with Banquets on quick sets or teardowns.</p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable&nbsp;prices . We are part of IKEA Al-Homaizi Limited, operating in&nbsp;three countries - Kuwait, Jordan, and Morocco.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion &amp;&nbsp;Diversity,&nbsp;All with&nbsp;Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><p><strong>1. Purpose of the function</strong></p><br><p>To ensure that the store is in a safe and secure environment for visitors and co-workers. Also ensure that the property is safeguarded.</p><br><p><strong>2. A day in your life with us , you will :&nbsp;&nbsp;</strong></p><br><ul><li>Safeguard the store by regular patrolling and protect company assets.</li><li>Ensure safety procedures are conformed to (store free of any hazards, fire exits are properly locked, security seals are intact, no obstruction at emergency exits, no smoking the store etc.).</li><li>Perform general Health, Safety, and Environment (HSE) technician duties to ensure workplace compliance with safety regulations and standards.</li><li>Maintain high visibility presence to deter illegal actions such as shoplifting, theft and fights.</li><li>Actively promote the IKEA social and environmental commitment and work with the rest of the&nbsp;team to understand how, together, we can contribute to sustainability.</li><li>Deliver and coordinate safety training programmes, including Fire Protection System knowledge and Health and Safety at Work.</li><li>Investigate incidents and near-misses, documenting findings and implementing corrective actions.</li><li>Be aware of all security related emergency response and follow the policy and procedures.</li><li>Adhere to IKEA supply chain and security policy, and report to concern manager in case of any identified security breaches.</li></ul><br>Qualifications<br><ul><li>Previous experience of working in Security.</li><li>SSI &amp; SST and EHS certifications.</li><li>Self-reliant with a proven ability to work as part of a team as well as independently.</li><li>Ability to understand and communicate in English.</li><li>Experience of creating and implementing plans, setting budgets and following up goals.</li><li>Ability to solve problems or find new ways of working by identifying solution sources and/or ideas.</li></ul><br>Additional Information<br><p>This position is full-time and is located in Cabo Negro - Tetouan, Morocco. Some travel may be required.</p><br><p>Please send your CV in English and tell us why you would be a good fit for this role.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Inspects guestrooms on a daily basis.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to verify adequate supplies.<br>• Supports and supervises an effective inspection program for all guestrooms and public space.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Verifies all employees have proper supplies, equipment and uniforms.<br>• Communicates areas that need attention to staff and follows up to verify understanding.<br>• Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Human Resources Activities<br>• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.<br>• Schedules employees to business demands and for tracks employee time and attendance.<br>• Verifies employees understand expectations and parameters.<br>• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.<br>• Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Verifies employee recognition is taking place on all shifts.<br>• Participates in an on-going employee recognition program.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Participates in employee progressive discipline procedures.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Ensuring Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Understands the brand's service culture.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Responds to and handles guest problems and complaints.<br>• Strives to improve service performance.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Animal Care Technician - Clinvet Morocco</span></p><br> <p>Clinvet Morocco is looking for a dedicated Animal Care Technician to join our Animal Care team. In this hands-on role, you will help ensure the daily wellbeing, comfort and proper care of our livestock animals, including swine, cattle, poultry and others.</p><br> <p><span>Key Responsibilities:</span></p><br> <ul> <li>Observe animals regularly and report any changes in behaviour, appetite, water intake or general appearance.</li> <li>Provide routine animal husbandry, including feeding and watering according to established schedules and instructions.</li> <li>Clean, organise, disinfect and maintain animal housing areas and related facilities; carry out facility laundry.</li> <li>Accurately record and maintain animal care and facility-related information.</li> <li>Assist with the safe handling and movement of animals, preparation and distribution of feeds and diets, and general support of day-to-day animal care activities.</li> </ul> <p>Please note: The points above outline the main focus areas of the role. The complete job description, including all duties and requirements, will be shared and discussed during the interview process.</p><br> <p><span>Minimum Requirements:</span></p><br> <ul> <li>A degree in the biological or natural sciences, animal health or a related field, plus at least one year of relevant animal husbandry or animal care experience; or</li> <li>At least five years of practical experience in animal husbandry or a comparable animal care role.</li> </ul> <p><span>Physical Requirements:</span></p><br> <ul> <li>This position requires regular standing, walking and lifting for extended periods.</li> </ul> <p>On-site role based in the Mohammedia area, Morocco.</p><br> <p>If you are passionate about animal care, enjoy practical, hands-on work and take pride in promoting animal health and wellbeing, we would like to hear from you.</p><br> <p><span>Closing Date: 21 August 2026</span></p><br> <p><span>Application Note:</span> Internet Explorer is not supported in BambooHR.</p><br> <p>The Company complies with local and international data protection and privacy legislation. This includes transparency in the processing of personal information processed about job applicants during the recruitment process. By applying for this position, applicants agree to the processing of their personal data in accordance with our recruitment procedure and Privacy Notice available from our website.</p><br> <p>The Company may perform background, criminal and/or other relevant checks on all applicants applying for positions, as is relevant to the position.<br></p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>PREFERRED QUALIFICATION</h2><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: At least 1 year of supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met for Restaurant<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.<br>• Supervises restaurant kitchen shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures.<br>• Maintains food preparation handling and correct storage standards.<br>• Recognizes superior quality products, presentations and flavor.<br>• Plans and manages food quantities and plating requirements for the restaurant.<br>• Communications production needs to key personnel.<br>• Assists in developing daily and seasonal menu items for the restaurant.<br>• Ensures compliance with all applicable laws and regulations regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Estimates daily restaurant production needs.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented and creates decorative food displays.<br>Leading Kitchen Team<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Leads shift teams while personally preparing food items and executing requests based on required specifications.<br>• Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensuring and maintaining the productivity level of employees.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Establishing and Maintaining Restaurant Kitchen Goals<br>• Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.<br>• Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.<br>• Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Effectively investigates, reports and follows-up on employee accidents.<br>• Knows and implements company safety standards.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Handles guest problems and complaints.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing and Conducting Human Resource Activities&nbsp;<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.<br>• Manages employee progressive discipline procedures.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Uses all available on the job training tools for employees.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><u><strong>MAIN MISSION:&nbsp;</strong></u></p><br><br><p><br>As our activities grow, the person in this role will provide operational support within the General Services department. They will manage the administrative tasks for temporary workers, follow up on payroll in coordination with temp agencies, and handle various administrative tasks.</p><br><br><p>They will ensure that all internal departments have the necessary resources for smooth operation, while guaranteeing compliance with administrative procedures and cost control.</p><br><br><p><u><strong>MAIN TASKS &amp; RESPONSIBILITIES:&nbsp;</strong></u></p><br><br><p><u><strong>1. Management of temporary workers and payroll follow-up</strong></u><br>Manage the administrative follow-up of temporary workers.<br>Centralize and send variable payroll information to temp agencies.<br>Check timesheets and invoices from service providers.<br>Manage contracts, renewals, and end of assignments.<br>Act as the main point of contact for temp agencies on administrative and payroll matters.<br>Participate in resolving discrepancies and issues related to temporary worker payroll.</p><br><br><p><br><u><strong>2. Back Office Support</strong></u><br>Manage the administrative files of personnel.<br>Update databases and dashboards.<br>Prepare, file, and archive administrative documents.<br>Track absences, leaves, and personnel movements.<br>Participate in the physical archiving of documents.<br>Contribute to the preparation of reports.</p><br><br><p><br><u><strong>3. Support for General Services</strong></u><br>Provide administrative support for the activities of the General Services department.<br>Participate in the follow-up of services and supplier relations.<br>Contribute to order management and the tracking of administrative needs.<br>Process and follow up on certain internal requests in coordination with the relevant departments.</p><br><br> <br> Required profile : <p><u><strong>Education</strong></u><br>Associate's or Bachelor's degree (Bac+2 to Bac+3) in Management, Human Resources, Administration, or equivalent.</p><br><br><p><u><strong>Experience</strong></u><br>1 to 2 years of previous experience in an administrative, payroll, or administrative support role is desired.<br>Experience in managing temporary workers is a plus.</p><br><br><p><u><strong>Skills</strong></u></p><br><br><p>Proficiency in office software.<br>Good knowledge of administrative processes.<br>Proficiency in administrative follow-up of temporary worker payroll.<br>Accuracy in handling administrative data.</p><br><br><p><br><u><strong>Personal Qualities</strong></u></p><br><br><p>Organizational skills.<br>Rigor and reliability.<br>Team spirit and good interpersonal skills.<br>Responsiveness and service-oriented.<br>Ability to work in a dynamic environment.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><u><strong>MAIN MISSION:&nbsp;</strong></u></p><br><br><p><br>As our activities grow, the person in this role will provide operational support within the General Services department. They will manage the administrative tasks for temporary workers, follow up on payroll in coordination with temp agencies, and handle various administrative tasks.</p><br><br><p>They will ensure that all internal departments have the necessary resources for smooth operation, while guaranteeing compliance with administrative procedures and cost control.</p><br><br><p><u><strong>MAIN TASKS &amp; RESPONSIBILITIES:&nbsp;</strong></u></p><br><br><p><u><strong>1. Management of temporary workers and payroll follow-up</strong></u><br>Manage the administrative follow-up of temporary workers.<br>Centralize and send variable payroll information to temp agencies.<br>Check timesheets and invoices from service providers.<br>Manage contracts, renewals, and end of assignments.<br>Act as the main point of contact for temp agencies on administrative and payroll matters.<br>Participate in resolving discrepancies and issues related to temporary worker payroll.</p><br><br><p><br><u><strong>2. Back Office Support</strong></u><br>Manage the administrative files of personnel.<br>Update databases and dashboards.<br>Prepare, file, and archive administrative documents.<br>Track absences, leaves, and personnel movements.<br>Participate in the physical archiving of documents.<br>Contribute to the preparation of reports.</p><br><br><p><br><u><strong>3. Support for General Services</strong></u><br>Provide administrative support for the activities of the General Services department.<br>Participate in the follow-up of services and supplier relations.<br>Contribute to order management and the tracking of administrative needs.<br>Process and follow up on certain internal requests in coordination with the relevant departments.</p><br><br> <br> Required profile : <p><u><strong>Education</strong></u><br>Associate's or Bachelor's degree (Bac+2 to Bac+3) in Management, Human Resources, Administration, or equivalent.</p><br><br><p><u><strong>Experience</strong></u><br>1 to 2 years of previous experience in an administrative, payroll, or administrative support role is desired.<br>Experience in managing temporary workers is a plus.</p><br><br><p><u><strong>Skills</strong></u></p><br><br><p>Proficiency in office software.<br>Good knowledge of administrative processes.<br>Proficiency in administrative follow-up of temporary worker payroll.<br>Accuracy in handling administrative data.</p><br><br><p><br><u><strong>Personal Qualities</strong></u></p><br><br><p>Organizational skills.<br>Rigor and reliability.<br>Team spirit and good interpersonal skills.<br>Responsiveness and service-oriented.<br>Ability to work in a dynamic environment.</p><br><br> <br><br> </div>

<p>Prepare food items according to guest orders of consistent quality following recipe cards, as well as production, portion, and presentation standards; complete mis en place and set-up station for breakfast, lunch, and/or dinner service. Start food items that are prepared ahead of time, making sure not prepare beyond estimated needs. Operate, maintain and properly clean kitchen equipment, including deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven, steam table, tilt kettle, waffle iron, and flat top grill. Date all food containers and rotate as per policies, making sure that all perishables are kept at proper temperatures; check pars for shift use, determine necessary preparation, freezer pull and line set up; note any out-of-stock items or possible shortages; return all food items not used to designated storage areas, being sure to cover/date all perishables; assist in setting up plans and actions to correct any food cost problems; control food waste, loss and usage per policies. Work harmoniously and professionally with co-workers and supervisors.</p>

<p>Assist the Executive Housekeeper in planning and organizing the housekeeping department, all public areas, guest rooms, laundry and linen. Ensure that all Housekeeping duties are carried out to the highest standard in order to provide guests with maximum efficiency of service and comfort. Monitor the Housekeeping ambassadors performance to ensure that guests receive prompt and courteous service. Supervise the ambassadors within the department, and ensure that the correct standards and methods of service are maintained as stated in the Department's Operations Manual. Inspect guest rooms in all Housekeeping areas on a regular basis to ensure that the furnishing, facilities and equipment are clean and in good repair, well maintained and replaced or refurbished as required. Assist to plan and organize regular departmental training for all ambassadors, especially new ambassadors, paying particular attention to courtesy, efficiency, service standards, grooming, diplomacy and actual job knowledge. Prepare weekly staffing schedules, monitor ambassador attendance and conduct labour planning to meet with activity in the Hotel so as to maintain cost effectiveness. Assist to prepare various monthly reports and submit them to the Executive Housekeeper. Ensure that room cleaning productivity is monitored closely and maintained Assist the Executive Housekeeper and Assistant Housekeeper in the daily checking of guest rooms and public/Heart of House areas to specified performance standards. Maintain an accurate and proper inventory of all stocks, guest supplies, linens etc to prevent pilferage or loss of any nature. Ensure that the incidents and procedures of Lost and Found properties are properly recorded and stored accordingly. Assist the Executive Housekeeper and Assistant Housekeeper in ensuring ambassador development through regular follow ups, taking on board both positive and constructive feedback. Doing performance reviews as part of KPI and follow through the actions required for team development. Accountable for the proper usage of all equipment and their periodical servicing to ensure efficient working conditions. Be engaged in ambassador empowerment by mentoring and coaching key motivated ambassadors. Handle or resolve all guest complaints, establish amicable relations with guests of the hotel, looking after their needs and comforts at all times. Monitor productivity of the team. Motivate and support them, lead by example, help them to reach targets in place. Process timesheets to meet deadlines, ensuring accuracy. Openly communicate with ambassadors, ensuring regular briefings occur and all relevant information is passed on. Ensure you give the team feedback. Take responsibility to ensure all required tasks are completed accurately and within given time frames. Ensure a concise hand over. Ensure required levels of stock are available and order to par levels if necessary. Ensure all department equipment and work areas are maintained to a high standard. Ensure security of guest rooms and keys. Assist with regular stocktaking. Liaise with Front Office and Engineering regarding ready rooms ensuring guest requirements are met. Any other reasonable request within your range of competence as required by your Supervisor or Management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous Housekeeping management experience, in a similar role is essential.</li><li>Strong operational background with experience in the implementation and management of brand standards</li><li>Sound knowledge of Opera and Microsoft applications.</li><li>Proven experience with cost control including payroll, expenses and forecasting</li><li>Well groomed &amp; articulate in communication.</li><li>Excellent time management, organisational skills and ability to work autonomously</li></ul>

<p>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.</p><h3>Ensuring Culinary Standards and Responsibilities are Met for Restaurant</h3><p>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant. Supervises restaurant kitchen shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures. Maintains food preparation handling and correct storage standards. Recognizes superior quality products, presentations and flavor. Plans and manages food quantities and plating requirements for the restaurant. Communications production needs to key personnel. Assists in developing daily and seasonal menu items for the restaurant. Ensures compliance with all applicable laws and regulations regulations. Follows proper handling and right temperature of all food products. Estimates daily restaurant production needs. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Checks the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented and creates decorative food displays.</p><h3>Leading Kitchen Team</h3><p>Supervises and coordinates activities of cooks and workers engaged in food preparation. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Leads shift teams while personally preparing food items and executing requests based on required specifications. Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensuring and maintaining the productivity level of employees. Ensures employees are cross-trained to support successful daily operations. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p><h3>Establishing and Maintaining Restaurant Kitchen Goals</h3><p>Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc. Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work. Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Effectively investigates, reports and follows-up on employee accidents. Knows and implements company safety standards.</p><h3>Ensuring Exceptional Customer Service</h3><p>Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Empowers employees to provide excellent customer service. Handles guest problems and complaints. Interacts with guests to obtain feedback on product quality and service levels.</p><h3>Managing and Conducting Human Resource Activities</h3><p>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes. Manages employee progressive discipline procedures. Participates in the employee performance appraisal process, providing feedback as needed. Uses all available on the job training tools for employees. Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</p><h3>Additional Responsibilities</h3><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</p>

<p>Must be able to work overnight and follow proper protocol in the overnight hours of hotel operation. Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive. Assisting valet parking service upon guest s request on vehicle parking, retrieval.. Maintains proper records of stored luggage, package deliveries and pick-ups in compliance with Four Seasons Standards. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Helps resolve customer complaints, assists guests in all inquiries in connection with hotel services, hours of operations, in-house events, directions, etc. Providing arriving guests with a hotel orientation. Will complete any tasks of a Doorman, Bellman. Greet all guests with a smile and offer them assistance. Assist overnight MOD with guests requests. Works harmoniously and professionally with co-workers.</p><p><strong>Desired Candidate Profile</strong></p><p>Four Seasons Casablanca is looking for a Guest Service Agent who shares a passion for excellence and who infuses enthusiasm into everything he does. Work on a team built on mutual respect, collaboration, excellent service and passion. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Es Saadi Marrakech Resort</strong> stands out for a culture strongly driven by <strong>collaboration</strong>, where people, well-being and the quality of human relationships are central. Teams operate in a supportive environment built on trust, solidarity and close management that acts as a mentor and facilitator. This culture is balanced by <strong>innovation</strong> and <strong>organizational</strong> dimensions, encouraging creativity and initiative while ensuring structured processes and operational reliability. <strong>Competition</strong> plays a limited role, with the emphasis clearly placed on collective engagement and collaboration in delivering an outstanding guest experience. </p><br><br> <br> Job : <p>Do you want to join an exceptional establishment in the heart of <strong>Marrakech</strong>, a place where luxury and excellence meet? Our prestigious hotel, a major player in the luxury <strong>Hotel / Restaurant</strong> sector, is looking for its future <strong>General Housekeeper</strong>. This is a unique opportunity to use your expertise in a stimulating environment and actively contribute to our establishment's brand image.</p><br><br><p>Your role will be central in maintaining the impeccable standards of excellence and cleanliness that characterize our house. You will be responsible for the aesthetics and comfort of the spaces, ensuring an unforgettable experience for every client. Optimizing resources and efficiently managing teams will also be at the core of your responsibilities.</p><br><br><p>Your main tasks will include:</p><br><br><ul><li>Supervising and coordinating all floor, cleaning, and laundry teams.</li><li>Ensuring compliance with hygiene and presentation standards for rooms, common areas, and service areas.</li><li>Managing stocks of linen, welcome amenities, and cleaning products, while optimizing costs.</li><li>Implementing and monitoring staff schedules for floors and cleaning.</li><li>Training and motivating teams to maintain a high level of service.</li><li>Handling specific client requests and resolving any issues.</li><li>Collaborating closely with other departments (reception, maintenance, catering) to ensure operational flow.</li><li>Participating in the development of departmental budgets and monitoring them.</li><li>Ensuring the proper condition and presentation of staff uniforms.</li></ul><br> <br> Required profile : <p>To excel in this role, a <strong>Bachelor's degree (Bac +3)</strong> is required, ideally in <strong>Hotel / Restaurant Management</strong> or hospitality services.</p><br><br><p>Significant experience of <strong>10 to 20 years</strong> in similar roles, obtained specifically in <strong>luxury</strong> hotel establishments, is essential. This experience should have allowed you to develop a perfect mastery of quality standards and team management.</p><br><br><p>We are looking for a person with a strong sense of organization, natural leadership, and great adaptability. Your rigor, attention to detail, and customer service skills will be your greatest assets. An excellent presentation, perfect command of French, and good knowledge of English are also necessary. Knowledge of other languages would be a plus.</p><br><br><p><strong>Key Skills:</strong></p><br><br><ul><li>Team Management</li><li>Organization and Planning</li><li>Quality Control</li><li>Inventory Management</li><li>Excellent Communication</li><li>Attention to Detail</li><li>Conflict Management</li><li>Proactivity</li></ul><p>If you see yourself in this profile and are excited by the idea of working in a palace hotel in Marrakech, apply now!</p><br><br> <br><br> </div>