Maintenance Engineer Jobs in Morocco
1206 Jobs Found
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails and chat; Resolve customer’s inquiries related to billing, how-to-use, technical issues and bugs; Create reports to maintain feedback up to date; Escalate complex issues to engineers as needed; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; What you need to succeed in this role: Excellent English communication skills (both spoken and written); At least 2 years of experience in customer support is a must; Basic troubleshooting skills; High emotional intelligence and empathy; Tech-savvy, able to test and troubleshoot basic technical issues; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with iOS/Android devices; Used to high workload; Experience with CRM systems.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 2VB</span> </div>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <ul><li>Provide functional and/or technical support for CODEP and RTM-GCB tools</li><li>Handle user tickets (analysis, diagnosis, resolution)</li><li>Assist users in learning how to use the tools</li><li>Participate in incident management and anomaly tracking</li><li>Contribute to documentation (user guides, procedures)</li><li>Provide regular reports on activities and problems encountered</li><li>Collaborate with business and IT teams in an international environment</li></ul> <br> Required profile : <p>Master's degree in computer science / information systems</p><br><br><p><strong>MUST qualifications:</strong></p><br><br><ul><li>Knowledge or interest in STELLANTIS tools</li><li>CODEP</li><li>RTM-GCB</li><li>Good understanding of application environments and user support</li></ul><p><strong>Languages:</strong></p><br><br><ul><li>French: B2</li><li>Italian: B2</li><li>English: B1+</li></ul> <br><br> </div>
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Job : <p>Working with the Key Account Managers in your area, you will be the technical and administrative support that secures every step of the customer relationship.</p><br><br><ul><li>Produce sales offers on behalf of the Key Account Managers.</li><li>Manage customer relations for your portfolio: listen to technical needs, advise on products, respond to requests.</li><li>Negotiate terms for opening customer accounts, in line with commercial policy.</li><li>Manage tender files (administrative, technical, financial).</li><li>Support KAMs in following up on deliveries and managing billing files (quotes, proformas, purchase/delivery orders).</li><li>Track customer payment status in coordination with collections, and handle complaints.</li><li>Update sales opportunities in the CRM (Vtiger).</li></ul> <br> Required profile : <ul><li>Minimum of a 2-year degree: BTS (<strong>sales techniques</strong>) or <strong>hydraulics</strong> training.</li><li><strong>Proven experience (3 to 5 years)</strong> in a similar role, ideally in the <u><strong>hydraulic, mechanical, or industrial sector</strong></u>.</li><li>Good understanding of technical products (<strong>valves</strong>, <strong>pipes</strong>, <strong>fittings</strong>).</li><li>Organized, autonomous, enjoys teamwork.</li><li><u>Perfect command of spoken and written French.</u></li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p><font dir="auto" ><font dir="auto" >We are looking for a passionate and motivated </font></font><strong><font dir="auto" ><font dir="auto" >Python/Django</font></font></strong><font dir="auto" ><font dir="auto" > developer to join our technical team.</font></font></p> <p><font dir="auto" ><font dir="auto" >You will participate in all phases of the project: design, development, testing and continuous improvement of the applications.</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Your tasks</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Developing high-performance web applications in Python and Django.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in the design and architecture of projects.</font></font></li> <li><font dir="auto" ><font dir="auto" >Integrate third-party APIs and manage relational databases (PostgreSQL, MySQL).</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure code quality through best practices, unit testing, and code reviews.</font></font></li> <li><font dir="auto" ><font dir="auto" >Collaborating with product and UX/UI teams to propose optimal solutions.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in Agile rituals (Scrum / Kanban)</font></font></li> </ul> <p> </p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications </b></p><div> <ul> <li><font dir="auto" ><font dir="auto" >Minimum 8 years of experience in development</font></font></li> <li><font dir="auto" ></font><strong><font dir="auto" ><font dir="auto" >Python and </font></font></strong><font dir="auto" ></font><strong><font dir="auto" ><font dir="auto" >Django</font></font></strong><font dir="auto" ><font dir="auto" > framework </font><font dir="auto" >matrix </font><font dir="auto" >.</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience with relational databases and Django ORM.</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of RESTful API concepts and integration of external services.</font></font></li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >Strengths</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Experience with </font></font><strong><font dir="auto" ><font dir="auto" >Django REST Framework</font></font></strong><font dir="auto" ><font dir="auto" > .</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of </font></font><strong><font dir="auto" ><font dir="auto" >front-end</font></font></strong><font dir="auto" ><font dir="auto" > technologies (HTML, CSS, JS, React or Vue.js).</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience on cloud or container projects (AWS, Docker)</font></font></li></ul></div><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Excellent German (C1/C2 both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</p><p>Will be a great plus: Experience in customer or technical support role;</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Your tasks</font></font></p> <ul> <li> <strong><font dir="auto" ><font dir="auto" >HSE regulatory monitoring and audit: </font></font></strong><font dir="auto" ><font dir="auto" > manage the monitoring offer (initial compliance audits, monthly reports, annual reports) using the AXONE group platform adapted to Moroccan regulations.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Compliance audits </font></font></strong><font dir="auto" ><font dir="auto" > : to carry out regulatory compliance audits in health, safety, environment and energy at our industrial and service sector clients.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Support for certifications </font></font></strong><font dir="auto" ><font dir="auto" > to deploy ISO 9001, 14001, 45001 and 50001 management systems and equivalent standards.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Production of measurements and diagnostics </font></font></strong><font dir="auto" ><font dir="auto" > , managing measurement missions (noise, vibrations, clarity, indoor air quality, asbestos, legionella) in coordination with internal technicians and partner laboratories.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >high value added technical studies </font></font></strong><font dir="auto" ><font dir="auto" > in close collaboration with the SOCOTEC group teams, carrying out on an ad hoc basis impact studies, risk analyses (occupational risk assessment, ATEX) or technical expertise.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Business development involves </font></font></strong><font dir="auto" ><font dir="auto" > prospecting, qualifying opportunities, preparing technical and financial offers, negotiating and retaining the client portfolio.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Representation </font></font></strong><font dir="auto" ><font dir="auto" > to be the HSE technical contact person for clients and within the SOCOTEC group.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Team building (term) </font></font></strong><font dir="auto" ><font dir="auto" > participate in the recruitment and skills development of an HSE team as the business grows.</font></font></li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Bac+5 or engineering degree, specializing in HSE, QSE, process engineering, industrial safety or equivalent.</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" > starting from 5 years of experience in an HSE consulting firm, certification body, inspection office, or as a QHSE manager in industry or on a large project.</font></font></li> <li><font dir="auto" ><font dir="auto" >Confirmed mastery of Moroccan regulations: Law 11-03 (environment), 12-03 (impact studies), 13-03 (air), 36-15 (water), labor code, as well as ISO 9001, 14001, 45001 and 50001 standards.</font></font></li> <li><font dir="auto" ><font dir="auto" >Proven practice in regulatory compliance audits and support for certifications, preferably in the role of a trusted third party.</font></font></li> <li><font dir="auto" ><font dir="auto" >Auditor training (IRCA, ICA or equivalent) appreciated.</font></font></li> <li><font dir="auto" ><font dir="auto" >Customer focus and genuine commercial acumen: drafting proposals, presentations, negotiation, prospecting.</font></font></li> <li><font dir="auto" ><font dir="auto" >Autonomy in production, methodological rigor and a sense of professional ethics.</font></font></li> <li><font dir="auto" ><font dir="auto" >Fluent French; professional Arabic and English appreciated.</font></font></li> <li><font dir="auto" ><font dir="auto" >Category B driving licence and national mobility for occasional travel to industrial sites.</font></font></li> </ul><p></p></section>
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<br> Company culture : <p><strong>Cnexia</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. It also integrates an <strong>innovation component</strong> that encourages initiative, adaptability and experimentation. Finally, a structured <strong>organizational culture</strong> underpins the whole by ensuring process rigor, reliability and operational efficiency.
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<br> Job : <p><span>Training start date: Monday, June 8</span></p><br><br><p><span>Are you bilingual in French/English, passionate about customer relations, and motivated by sales challenges? Join Cnexia, a major player in customer relationship management, and participate in the launch of a new project dedicated to cable services (TV, internet, telephone).</span></p><br><br><p><span>Your role: be the first point of contact for customers, handle call reception, customer retention, and additional sales.</span></p><br><br><p><span>Your tasks:</span></p><br><br><p><span>Call reception: respond to the requests of French-speaking and English-speaking customers with professionalism.</span></p><br><br><p><span>Technical support: diagnose and resolve issues related to cable, internet, and TV services.</span></p><br><br><p><span>Customer follow-up: update information in our CRM tools.</span></p><br><br><p><span>Additional sales: propose premium options and achieve sales targets.</span></p><br><br><p><span>Customer retention: promote existing offers to strengthen satisfaction and loyalty.</span></p><br><br> <br> Required profile : <strong>Job Offer Description</strong><br><p><span>Training start date: Monday, June 8</span></p><br><br><p><span>Are you bilingual in French/English, passionate about customer relations, and motivated by sales challenges? Join Cnexia, a major player in customer relationship management, and participate in the launch of a new project dedicated to cable services (TV, internet, telephone).</span></p><br><br><p><span>Your role: be the first point of contact for customers, handle call reception, customer retention, and additional sales.</span></p><br><br><p><span>Your tasks:</span></p><br><br><p><span>Call reception: respond to the requests of French-speaking and English-speaking customers with professionalism.</span></p><br><br><p><span>Technical support: diagnose and resolve issues related to cable, internet, and TV services.</span></p><br><br><p><span>Customer follow-up: update information in our CRM tools.</span></p><br><br><p><span>Additional sales: propose premium options and achieve sales targets.</span></p><br><br><p><span>Customer retention: promote existing offers to strengthen satisfaction and loyalty.</span></p><br><br><strong>Required Skills and Experience</strong><br><p><span>Perfect command of French and English (spoken and written).</span></p><br><br><p><span>Experience in a call center, customer service, or sales (beginners accepted if they have a proven sales aptitude).</span></p><br><br><p><span>Excellent active listening and persuasion skills.</span></p><br><br><p><span>Computer literacy and speed of execution.</span></p><br><br><p><span>Team spirit, enjoyment of challenges, and results-oriented.</span></p><br><br><strong>Benefits</strong><br><p><span>Permanent contract upon integration.</span></p><br><br><p><span>Paid initial training starting June 8 + sales coaching.</span></p><br><br><p><span>CNSS (Moroccan Social Security) + free private health coverage.</span></p><br><br><p><span>Round-trip transportation provided.</span></p><br><br><p><span>Attractive performance bonuses.</span></p><br><br><p><span>Career advancement opportunities in a modern and dynamic international environment.</span></p><br><br> <br><br> </div>
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<br> Company culture : <p><strong>Cnexia</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. It also integrates an <strong>innovation component</strong> that encourages initiative, adaptability and experimentation. Finally, a structured <strong>organizational culture</strong> underpins the whole by ensuring process rigor, reliability and operational efficiency.
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<br> Job : <br><ul><li>Interface with Executives, IT Management, and End Users to define business, financial, and operational requirements.</li><li>Develop standards and best practices for use across multiple projects.</li><li>Lead definition of scope and objectives for new and requested projects, involving all relevant stakeholders and ensuring technical feasibility.</li><li>Taking accountability for service delivery performance, meeting customer expectations, and driving future demand.</li><li>Ensure projects are delivered on-time, within scope, and within budget using Project Management deliverables such as project plans, project budgets, status reports, and risk/issue logs.</li><li>Report and escalate to IT management and the IT Steering Committee as needed.</li><li>Effectively manage, document, and communicate project risk.</li><li>Manage project documentation, agreements, and contracts.</li><li>Collaborating with technical design teams to set standards for software, hardware, and security.</li></ul><br> <br> <br> Required profile : <strong>Job Offer Description</strong><br><ul><li>Interface with Executives, IT Management, and End Users to define business, financial, and operational requirements.</li><li>Develop standards and best practices for use across multiple projects.</li><li>Lead definition of scope and objectives for new and requested projects, involving all relevant stakeholders and ensuring technical feasibility.</li><li>Taking accountability for service delivery performance, meeting customer expectations, and driving future demand.</li><li>Ensure projects are delivered on-time, within scope, and within budget using Project Management deliverables such as project plans, project budgets, status reports, and risk/issue logs.</li><li>Report and escalate to IT management and the IT Steering Committee as needed.</li><li>Effectively manage, document, and communicate project risk.</li><li>Manage project documentation, agreements, and contracts.</li><li>Collaborating with technical design teams to set standards for software, hardware, and security.</li></ul><br><strong>Required Skills and Experience</strong><br><ul><li>University Degree in Software/ Computer Engineering (Bac+4) or equivalent combination of education and work experience.</li><li>At least 3 years of related experience in Service Delivery Management.</li><li>Good computer skills and the ability to use business support software.</li><li>Strong customer service, project management, and quality control skills.</li><li>Resource planning skills</li><li>Strong project and vendor management skills</li><li>Experience with cloud migrations and management preferred, but not required</li><li>Excellent communication, research, analytic, project management, and documentation skills</li><li>Ability to handle multiple, concurrent, projects; manage vendors effectively and be responsive to users and IT staff in a timely manner.</li></ul><br> <br><br> </div>
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Result of Service<br>The consultant shall, within the relevant timeframe, provide ECA SRO-NA with: - Continuous technical support advisory services and providing capacity building activities to the NDPC and Ghanian institutions/ministries to better leverage diaspora contribution to sustainable development in Ghana. - Periodic monitoring, evaluation, and follow-up reports on programme implementation and progress in implementing the matrix of reforms in Ghana. - Technical inputs and knowledge products documenting Ghana’s experience and best practices for application in other countries. - Adapted tools and adequate frameworks and related guidance to support other countries in integrating diaspora contributions into national and medium-term development planning and channeling remittances to investment. The plan and deadlines for the deliverables will be discussed and decided in consultation between the consultant and SRO-NA<br> Work Location<br>GHANA<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Background and rationale for support Diasporas contribute significantly to the sustainable development of both destination and origin countries, making diverse economic, social, and cultural contributions. They bring home significant remittances and skills from destination countries, providing significant benefits to home countries and as useful source of technological transfer, and innovative ideas for national development. Migrants also acquire financial resources for sole and joint investment to improve lives, make financial returns, or both. Despite their increasing importance, diaspora policies still receive less consideration than immigration policies. Remittances are a vital tool for development and have significant implications for economic growth through the increase of consumption, investment, and social spending (education, health, social security…). Remittances inflows have increased significantly in recent years and have become the main financial external inflow in African countries, surpassing other inflows that traditionally play an important role in these countries, such as official development assistance (ODA) and foreign direct investment (FDI). However, the positive contribution of international migrants, remittances in particular, is overlooked. And while countries have made some progress on capitalizing on migrants' contribution to development, in African countries these efforts continue to be a missed opportunity. Understanding migrants' positive contribution to their receiving countries and designing policies and tools that protect and empower them is key for maximizing the socioeconomic benefits of migration. Knowing the importance of remittances to economic development and to facilitate evidence-based policies and their implementation, the governments, the private sector, and the NGOs need clear tools, framework and policies that help to better optimize the contribution of Diasporas in the development of their countries of origin. In this context, ECA is implementing a programme on "Strengthening the migration-development nexus in Africa » from 2024 to 2027. The programme supports six African Member States that have diverse migration patterns, strategic geographical location, significant migration flows, diverse diaspora, significant remittance inflows (in percentage of GDP), and proactive efforts from the government to leverage migration for development and channel remittances to productive investments. Duties and Responsibilities: Under the direct supervision of the Chief of the Subregional Initiatives Section and the Economic Affairs Officer, and the overall supervision of the Director of the North Africa Regional Office, the consultant will provide continuous technical support and advisory services under the Programme “Strengthening the Migration–Development Nexus in Africa,” to leverage the contribution of Ghanian diaspora and channel remittances to investment including developing adequate tools/instruments, monitoring and follow-up of reforms implementation in Ghana, while supporting other countries through the transfer of Ghana’s experience and best practices to develop their own frameworks/ tools for integrating diaspora contributions into development planning and channeling remittances to investment. The consultant will: - provide continuous technical and advisory support to the NDPC, the national technical working group and Ghanaian institutions/ministries in charge of remittances and diaspora contribution under the Programme “Strengthening the Migration–Development Nexus in Africa”, especially in the area of providing: - capacity building training to Metropolitan, Municipal and Districts Assembles (MMDAs) in Ghana on how to mainstream migration and diaspora contributions and remittance in their respective Medium-Term Plans (MTDPs), 2026-2029, using the Ghana training toolkits - technical backstopping to MMDAs in preparing their respective “Migration for development and Diaspora Contributions and Remittances Action Plans; - technical coordination and support to Bank of Ghana (BoG), Ministry of Finance (MoF); Ministry of Foreign Affairs (MFA), Diaspora Desk, Office of the President, Ghana Investment Promotion Centre (GIPC)/Ministry of Trade and Industries (MOTI) to develop appropriate instruments/tools to operationalize the migration and diaspora contributions and remittance interventions outlined in the Medium Term National Development Policy Framework, 2026-2029. These instruments/tools include National Remittance Strategy and Diaspora Investment Strategy; and - support to national dissemination and advocacy programmes on migration and diaspora contributions and remittances, instituted by NDPC. - Monitor, evaluate, and follow up on programme and policy reforms implementation in Ghana to ensure effective implementation, delivery and results, including: - finalizing the results framework for monitoring the implementation of migration and diaspora contributions and remittance interventions outlined in the Medium-Term National Development Policy Framework, 2026-2029; and - provide technical support to NDPC to mainstream relevant Key Performance Indicators (KPIs) in the Medium-Term National Development Policy Framework, 2026-2029 indicator matrix, as well as collecting the baseline data and setting the relevant targets to the implementation period. - Support implementation and provide technical inputs and promoting south-south cooperation with other countries beneficiaries of the programme through the transfer of Ghana’s experience and dissemination of best practices. - Assist other countries and provide technical inputs and advisory services in developing their own tools to integrate diaspora contributions into national and medium-term development planning and channel remittances to productive investment.<br> Qualifications/special skills<br>Advanced university degree (Masters' degree) in economics, social science (Statistics, Development, Economics, Sociology, Demography, Population Studies, Migration, etc.) or any related field is required. A first-level university degree in a combination of additional two years of qualifying experience may be accepted in lieu of the master's degree. A PhD in the same field is an advantage A minimum of 5 years of experience in Economy/social research and analysis is required Experience in policy planning and elaboration of policies, and analysis of migration trends and contribution to development is desirable Experience with national organizations in charge of planning and migration issues in Ghana or with the normative and/or operational work of the African Union and the United Nations system is desirable<br> Languages<br>English and French are the working languages of the UN Secretariat. For this consultancy, Fluency in English is required. Knowledge of Arabic or French is desirable<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Technical Skills Solution Area: AI Business Solutions, SharePoint on premise and M365 SPO</p> <p>We need individuals that:</p> <p> Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required.<br> Set an example of excellence as a Microsoft representative, enhancing the company's image and reputation through your credibility, preparation, commitment, and first-class delivery.<br> Demonstrate strong communication skills; ability to develop strategic on-going customer relationships, gain trust and respect for the company. Engineers must also possess strong technical writing, presentation and training skills.<br> Communicate at all levels from CIO to the technical staff on the ground.</p> <p>Expertise Required <br> Experience in the enterprise customer arena and track record with delivering enterprise-grade SharePoint solutions<br> Face-to-face customer engagement skills<br> Excellent written, oral and presentation skills<br> Troubleshooting knowledge & skills<br> Degree qualification or equivalent experience<br> Good understanding of ITIL/Service Management<br> Passion for new innovative technology and drive customer transformation<br> Demonstrate effective balance between business and technical acumen<br> Ability to effectively recognize and adapt to change<br> Ability to deliver presentations and discuss complimentary products at a solutions level<br> Ability to handle customer critical issues and work in difficult situations<br> Experience delivering proactive services, such as workshops and technical assessments.</p> <p>Role Requirements<br> Security Clearance: preferred but not mandatory<br> Language: Fluent in Arabic and English (written and oral communication)<br> Travel: required, mix of remote and onsite engagement<br> </p> <p>Technical Expertise Required </p> <p>SharePoint On Premise<br> Deep understanding in SharePoint on premise for 2016, 2019 and Subscription Edition (Level 300-400)<br> SharePoint experience in the following areas is required: architecture/ Topology, SharePoint Basics: Create Sites, Lists, Manage Permissions etc., Troubleshooting skills, Disaster Recovery scenarios, SharePoint Service Applications, Managing, maintaining and migrating Enterprise SharePoint Server, Upgrading between SharePoint versions, Scaling Enterprise SharePoint environments, Configuring SharePoint Hybrid Solutions, Migration to SharePoint Online, (Zero downtime) patching, SharePoint Authentication Providers<br>SharePoint Online Administration: <br> Manage site collections at the tenant level. <br> Design and implement hub site architecture. <br> Utilize SPO Management Shell, PnP PowerShell module, and Microsoft Graph for tenant management. <br> Oversee tenant-level external sharing and prevent oversharing. <br> Administer and configure Microsoft Search and understand Microsoft Graph Search connectors. <br> Integrate SharePoint Online with M365 Purview for data governance and information management. <br> Implement data loss prevention, data retention, and sensitivity labels for SPO/ODFB. <br> Manage Microsoft 365 backup and archive for SharePoint Online. <br> Utilize SharePoint Advanced Management (SAM) Add-on features and controls. <br> Classic and Modern Search <br> Understanding of the latest updates and changes to SharePoint Online<br></p></div></section>
<p>Infirmier polyvalent ou auxiliaire - Autriche / Allemagne</p><p>Recherche de candidats - Autriche / Allemagne<br>Salut! Je recherche activement des profils marocains qualifiés et motivés à travailler en Allemagne ou en Autriche. Si vous connaissez des personnes intéressées, merci de me les recommander<br>Infirmiers/ères</p><p>Diplôme d'infirmier polyvalent ou auxiliaire<br>Allemand niveau B1 souhaité<br>Motivé(e) à s'installer durablement en Europe<br>Documents à préparer si intéressé(e) :</p><p>CV<br>Diplôme<br>Relevé de notes<br>Justificatifs d'expérience<br>Certificat d'allemand<br>On accompagne les candidats à chaque étape (dossier, entretiens, reconnaissance des diplômes, préparation au départ).</p><p><br>#EmploiMaroc #TravaillerEnAllemagne #TechnicienRadiologie #EmploiSanté #MarocAllemagne #JobsInDeutschland #RecrutementMaroc</p><p>===========</p><p>Registered Nurse or Auxiliary Nurse - Austria / Germany</p><p>Recruitment - Austria / Germany<br>Hello! I am actively seeking qualified and motivated Moroccans to work in Germany or Austria. If you know anyone who might be interested, please recommend them.</p><p>Registered Nurses</p><p>Registered Nurse or Auxiliary Nurse diploma<br>German B1 level preferred<br>Motivated to relocate permanently to Europe<br>Documents to prepare if interested:</p><p>CV<br>Diploma<br>Transcripts<br>Proof of experience<br>German certificate<br>We support candidates at every stage (application, interviews, diploma recognition, pre-departure preparation).</p><p>#JobsMorocco #WorkInGermany #RadiologyTechnician #HealthcareJobs #MoroccoGermany #JobsInGermany #RecruitmentMorocco</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p><font dir="auto" ><font dir="auto" >Always higher, further, that's our ambition! To continue our ascent, we are looking for the next Junior Salesforce Developer to strengthen our team of experts and support our clients with technical issues related to CRM:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >In an agile environment, you will join a team of experts to implement Salesforce CRM modules (Sales Cloud, Service Cloud, Community Cloud, CPQ & Billing, Einstein Analytics, Mulesoft) that meet our clients' business processes.</font></font></li> <li><font dir="auto" ><font dir="auto" >You will participate in the technical design of applications, the development of the SFDC solution, and the management of the testing, acceptance and deployment phases of the applications.</font></font></li> <li><font dir="auto" ><font dir="auto" >You will develop your skills in the technical context and Salesforce environment and will have the opportunity to be mentored by experts.</font></font></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <ul> <li><font dir="auto" ><font dir="auto" >Proficiency in one of the following technologies: {Salesforce Sales Services, Java, React, JavaScript, J2EE, SQL} or any other object-oriented language</font></font></li> <li><font dir="auto" ><font dir="auto" >Strong motivation to contribute to the success of complex projects</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent mental agility, rigor, and strong analytical skills</font></font></li> <li><font dir="auto" ><font dir="auto" >Obtaining or preparing for an initial Salesforce certification is strongly recommended.</font></font></li> <li><font dir="auto" ><font dir="auto" >Proficiency in English</font></font></li></ul></div><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Electrical Engineering/Automation Intern</font></font></p><p><br></p><p>You will contribute to the study and transition of Burn-in UPS systems to the central facilities power supply. Your mission will focus on finding a sustainable and reliable solution to prevent equipment shutdowns caused by low UPS battery levels and to reduce the need for frequent battery replacement. You will work with the engineering and facilities teams to:</p><ul><li>Analyze the current UPS installation in the Burn-in area</li><li>Study the technical feasibility of transferring UPS supply to a central facilities system</li><li>Identify risks, requirements, and implementation constraints</li><li>Propose a reliable and energy-efficient solution</li><li>Support the migration planning, testing, and validation phases</li><li>Contribute to technical documentation and project reporting</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Master s student in Automation and Renewable Energies</li><li>Student preparing a Master s degree in Automation, Electrical Engineering, Energy Systems, Renewable Energies, or a related field</li><li>Strong interest in power systems, industrial energy management, and automation</li><li>Basic knowledge of:<ul><li>UPS systems</li><li>Electrical distribution</li><li>Energy efficiency and power reliability</li><li>Automation principles</li><li>Technical analysis and system integration</li></ul></li><li>Analytical mindset with problem-solving skills</li><li>Ability to work in a multidisciplinary environment</li><li>Good communication skills and team spirit</li><li>English proficiency is a plus</li></ul><p></p></section>
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<p>TECHNICIEN AMELIORATION CONTINUE F/H</p><br><br><p>CDI</p><br><br><p>Technicien</p><br><br><p>Temps complet</p><br><br><p><br> Participer activement aux différents chantiers d'amélioration continue ;<br> Organiser les lignes et postes de travail ;<br> Participer à l'optimisation des flux matières, produits et personnes ;<br> Etre le garant des activités d'amélioration continue au niveau de la/des zone(s) dédiée(s) ;<br> Equilibrer la charge de travail: TAKT TIME et PACING ;<br> Piloter les initiatives dans son périmètre ;<br> Assurer la tenue à jour des PDCA issue des différentes activités LEAN (initiatives, chantier, ...) de son périmètre ;<br> Définir l'ergonomie de chaque poste pour optimiser la performance. Mettre à disposition de chaque poste les moyens de respecter le standard 5S ;<br> Participer au déploiement du système de management de l'énergie en respectant les consignes d'optimisation de consommation d'énergie dans mon poste de travail ;<br> Signaler tout acte de gaspillage d'énergie et proposer des idées visant la réduction de consommation ;<br> Améliorer l'organisation atelier</p><br><br><p>Bonne connaissance des techniques Lean-Sigma (approche DMAIC, principes Lean) ;<br>Communication et fort sens de relationnel ;<br>Esprit d'équipe ;<br>Rigueur et autonomie ;<br>Force de proposition et créativité.</p><br><br><p> Titulaire d'un diplôme Technicien en domaine technique ou industriel<br> Une première expérience dans le secteur industriel est fortement souhaitée.</p><br><br><br> </div>
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<p>APM Terminals</p><br><br><br><br><br><br><br><br><br><br><p>General Administration comprises general office administration & secretarial support roles, such as : dedicated secretarial/administrative assistant support (i.e. to senior leaders); general office administration and clerical support (i.e. to teams or functions); reception/telephone/switchboard; mailroom & filing support. May be accountable for office event planning and/or supporting Facilities Management with office space planning.<br>Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations.<br>At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems.<br>A colleague at this level performs work that is based on routines and any new knowledge is generally acquired through short explanations and simple instructions.<br>Colleagues perform highly specific task or tasks of limited scope and responsibility that have well-defined processes and procedures and readily available instructions.<br>The job requires little or no prior work experience within the functional area and the colleague is not expected to exercise independent judgment. Works under close supervision.</p><br><br><br><p><span><span>Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.</span></span></p><br><br><br><p><span><span><span>We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing </span><span><span><span><span><span><span><span><span><span><span><span><a href="/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="2a4b4949454747454e4b5e434544584f5b5f4f595e596a474b4f58594104494547">[email protected]</a></span></span></span></span></span></span></span></span></span></span></span><span>. </span></span></span></p><br><br><br><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <b>Technical Skills Solution Area:</b> AI Business Solutions, SharePoint on premise and M365 SPO</p> <p> </p> <p> <b>We need individuals that:</b> </p> <p> </p> <ul> <li>Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required.</li> <li>Set an example of excellence as a Microsoft representative, enhancing the company's image and reputation through your credibility, preparation, commitment, and first-class delivery.</li> <li>Demonstrate strong communication skills; ability to develop strategic on-going customer relationships, gain trust and respect for the company. Engineers must also possess strong technical writing, presentation and training skills.</li> <li>Communicate at all levels from CIO to the technical staff on the ground.</li> </ul> <p> </p> <p> <b>Expertise Required </b> </p> <ul> <li>Experience in the enterprise customer arena and track record with delivering enterprise-grade SharePoint solutions</li> <li>Face-to-face customer engagement skills</li> <li>Excellent written, oral and presentation skills</li> <li>Troubleshooting knowledge & skills</li> <li>Degree qualification or equivalent experience</li> <li>Good understanding of ITIL/Service Management</li> <li>Passion for new innovative technology and drive customer transformation</li> <li>Demonstrate effective balance between business and technical acumen</li> <li>Ability to effectively recognize and adapt to change</li> <li>Ability to deliver presentations and discuss complimentary products at a solutions level</li> <li>Ability to handle customer critical issues and work in difficult situations</li> <li>Experience delivering proactive services, such as workshops and technical assessments.</li> </ul> <p> </p> <p> <b>Role Requirements</b> </p> <ul> <li> <b>Security Clearance:</b> preferred but not mandatory</li> <li> <b>Language:</b> Fluent in German and English (written and oral communication)</li> <li> <b>Travel:</b> required, mix of remote and onsite engagement</li> <li> <b>Location:</b> location near Cologne/Bonn, Hamburg or Berlin preferred but not mandatory</li> </ul> <p> </p> <p> <b>Technical Expertise Required </b> </p> <p> </p> <p> <b>SharePoint On Premise</b> </p> <ul> <li>Deep understanding in SharePoint on premise for 2016, 2019 and Subscription Edition (Level 300-400)</li> <li>SharePoint experience in the following areas is required: architecture/ Topology, SharePoint Basics: Create Sites, Lists, Manage Permissions etc., Troubleshooting skills, Disaster Recovery scenarios, SharePoint Service Applications, Managing, maintaining and migrating Enterprise SharePoint Server, Upgrading between SharePoint versions, Scaling Enterprise SharePoint environments, Configuring SharePoint Hybrid Solutions, Migration to SharePoint Online, (Zero downtime) patching, SharePoint Authentication Providers</li> </ul> <p> <b>SharePoint Online Administration:</b> </p> <ul> <li>Manage site collections at the tenant level. </li> </ul> <ul> <li>Design and implement hub site architecture. </li> </ul> <ul> <li>Utilize SPO Management Shell, PnP PowerShell module, and Microsoft Graph for tenant management. </li> </ul> <ul> <li>Oversee tenant-level external sharing and prevent oversharing. </li> </ul> <ul> <li>Administer and configure Microsoft Search and understand Microsoft Graph Search connectors. </li> </ul> <ul> <li>Integrate SharePoint Online with M365 Purview for data governance and information management. </li> <li>Implement data loss prevention, data retention, and sensitivity labels for SPO/ODFB. </li> </ul> <ul> <li>Manage Microsoft 365 backup and archive for SharePoint Online. </li> </ul> <ul> <li>Utilize SharePoint Advanced Management (SAM) Add-on features and controls. </li> </ul> <ul> <li>Classic and Modern Search </li> </ul> <ul> <li>Understanding of the latest updates and changes to SharePoint Online </li> </ul> <p> </p> <p> <b>OneDrive for Business Administration:</b> </p> <ul> <li>Understand GPO/Intune settings for managing the OneDrive for Business sync client. </li> </ul> <ul> <li>Migrate from on-premises home drives to OneDrive for Business.</li><li><br></li></ul></div></section>
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Job : <p>Do you enjoy convincing, taking on challenges, and building trusting relationships with your patients?</p><br><br><p><br>Are you looking for a position where commercial performance and human impact go hand in hand?</p><br><br><p><br>Join a leading network of hearing correction centers in Morocco, driven by strong values: Listening, Empathy, Commitment, and Enthusiasm.</p><br><br><p><br>As part of our growth, we are recruiting Sales Technicians with a strong results-orientation and excellent interpersonal skills.</p><br><br><p><br><strong>Your missions</strong><br>• Welcome and support patients throughout their hearing journey<br>• Identify their needs and propose suitable solutions<br>• Develop the commercial activity of the center<br>• Achieve your performance goals<br>• Build lasting relationships with your clients</p><br><br> <br> <br> Required profile : <strong>Profile sought</strong><br>• Master's degree (commerce, management, science, or equivalent)<br>• Minimum 2 years of successful sales experience<br>• Strong results-driven mindset and love for challenges<br>• Excellent interpersonal skills and persuasion ability<br>• Dynamism, enthusiasm, and initiative<br>• Comfortable with consultative selling<br><strong>What we offer</strong><br>• Comprehensive training in hearing health<br>• Dynamic and stimulating environment<br>• Attractive remuneration (fixed + motivating variable)<br>• Opportunities for rapid advancement<br>• Profession with a strong human impact<br>Are you results-oriented, seeking challenges, and focused on customer relations?<br>Do you want to grow in an environment where performance is recognized?<br>Join a leading network and give meaning to your ambition.<br>Website: www.auditec.ma<br>Job Location: Settat <br> <br><br> </div>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <ul><li>Design, develop, and maintain back-end microservices in Java / Spring Boot.</li><li>Implement and operate real-time messaging and streaming solutions via Kafka.</li><li>Develop and optimize MongoDB databases to manage large volumes of data.</li><li>Participate in technical and functional design phases.</li><li>Integrate quality best practices (tests, code reviews, CI/CD).</li><li>Contribute to the security and performance of applications.</li><li>Work closely with front-end, DevOps, and product teams.</li><li>Evolve in an Agile environment (Scrum/SAFe).</li></ul> <br> Required profile : <ul><li>Very good command of Java / Spring Boot.</li><li>Expertise in Kafka (streaming, messaging, high availability).</li><li>Experience in MongoDB (modeling, optimization, large volume management).</li><li>Solid knowledge of microservices and REST API integration.</li><li>Experience with CI/CD environments and Docker/Kubernetes.</li><li>Agile / Scrum methodologies.</li><li>Minimum 5 years of experience in similar roles.</li></ul> <br><br> </div>
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Company Description<p><strong>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</strong></p><br><p><strong>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</strong></p><br><br><br>Job Description<p>- Contributes to the definition for scope of handover to operations<br></p><br><p>- Participates in the definition and ensures consistent execution of operational procedures<br></p><br><p>- Executes 1st level service desk for IT service portfolio<br></p><br><p>- Executes 2nd and assists 3rd level support for all relevant IT solutions<br></p><br><p>- Picks up and prioritize Service Requests & Incidents<br></p><br><p>- Administrates, monitors, and operates existing IT systems<br></p><br><p>- Creates, approves, manages, and maintains IT continuity plans<br></p><br><p>- Administrates and manages user identity and access to IT systems<br></p><br><p>- Ensures security protection and technical realizations for IT systems</p><br><br><br>Qualifications and Experience<ul><li><strong>Level of Education</strong>: Master’s degree or more.</li><li><strong>Branch Of Study: </strong>Information Technology</li></ul><br><br>Benefits<p>- French language, fluently spoken and writing.<br></p><br><p>- English language, fluently spoken and writing.</p><br><br> </div>
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<p><b>Date Posted:</b></p><br>2025-09-24<p><b>Country: </b></p><br>Morocco<p><b>Location: </b></p><br>Coline Business Center, n°442, La Coline II, Californie -Ain Chock- Casablanca,Casablanca,20190,Morocco<p>At Otis, we move billions of people every day!</p><br><p>How? Through our talented Team of more than 72,000 employees, who are passionate about what we do and what’s next.</p><br><p>From our foundation of excellent products (escalators, elevators and moving walkways), to our next chapter of digital transformation, this is a great time to join our Company!</p><br><p><b><u>Role Overview:</u></b></p><br><p><span>We are seeking a highly skilled and motivated EMEA Service logistics Manager / Morocco BP to join our team.</span></p><br><p>This professional will lead the end-to-end logistics and warehouse operations across Spare Parts and NE in Morocco. Own import flows, warehouse and parts handling governance, distribution to branches and job sites, inventory accuracy, E&O reduction, and compliance, while optimizing cost, service, and safety performance.</p><br><p>To be the single point of contact for all field-relevant supply chain topics within the Operating Unit , translating EMEA SC strategy into local execution, managing non-catalogue sourcing, supporting savings delivery, and ensuring GBS performs its Source-to-Pay obligations , so that internal customers receive a consistent, professional, and compliant supply chain service within a healthy standard working week.</p><br><p><b><u>On a typical day you will:</u></b></p><br><p><b><u>1) LOGISTICS</u></b></p><br><p><b>a) Warehouse Management </b></p><br><ul><li>Supervise daily warehouse operations for spare parts, including receiving, put-away, picking, packing, and dispatch to branches.</li><li>Ensure inventory accuracy through robust cycle counting, adjustments, and reconciliation.</li><li>Maintain and execute SOPs & SLAs for receiving, storage, and delivery; enforce HSE standards.</li><li>Monitor E&O (Excess & Obsolete) and lead the E&O action plan to reduce exposure.</li><li>Review and propose safety stock levels to protect service while minimizing working capital.</li><li>Conduct root cause analysis for reported failures (delivery errors, stock discrepancies, damages) and implement corrective actions.</li><li>Manage warehouses team with focus on receiving/input coordination, storage, kitting/staging, and dispatch.</li><li>Supervise the coordination of deliveries of Service & NE to sites & to job sites in alignment with project schedules and site readiness.</li><li>Drive containers planning & forecasting to align inbound flows with project milestones.</li></ul><p><b>b) Imports Flow Management (Freight & Customs)</b></p><br><ul><li>Coordinate end-to-end freight (ocean/air/road/parcel) and customs clearance activities; ensure compliance with trade and customs regulations.</li><li>Minimize demurrage/detention and optimize document accuracy (HS codes, Incoterms, invoices, packing lists).</li><li>Execute freight & mode optimization based on cost, lead time, and criticality.</li><li>Monitor carrier performance, safety, and SLA adherence; resolve escalations and major/unprecedented issues promptly.</li></ul><p><b>c) Governance & Vendor Management</b></p><br><ul><li>Own Logistics contract governance and performance reviews; ensure strict execution of SOPs & SLAs.</li><li>Oversee invoices governance, ensuring accuracy, approvals, and timely dispute resolution.</li><li>Maintain the Logistics Vendor Master and Vendor Classification; ensure data quality and compliance.</li><li>Conduct logistics spend review & allocation correction; recommend cost-down opportunities and route-to-market changes.</li></ul><p><b>d) Planning, Performance & Financials</b></p><br><ul><li>Run Monthly performance reviews; publish KPIs and action plans.</li><li>Build financial forecasting (based on received cargo and planned flows) and provide pricing estimation to Commercial.</li><li>Lead major projects and continuous improvement initiatives (process, digital, layout, safety).</li><li>Ensure full compliance with HSE, customs, and trade requirements.</li></ul><b><u>2) SUPPLY CHAIN:</u></b><b>a) Stakeholder Partnership and Internal Customer Management</b><ul><li>Serve as the single SC point of contact for all OU and country leadership, field operations, and internal customers</li><li>Manage all incoming SC queries through the Service Now platform, directing to the correct EMEA or Global Category Lead, or managing directly where appropriate</li><li>Represent the OU in SC governance forums, OU leadership meetings or internal meetings where SC topics are on the agenda</li><li>Provide regular communication to internal customers on SC strategy, policy changes, new tools, and savings initiatives</li><li>Manage change across the OU, supporting deployment of new SC processes, catalogue expansions and system changes</li></ul><b>b) Non-Catalogue Sourcing and Local Procurement</b><ul><li>Lead all non-catalogue sourcing activity in the OU including local RFQs, supplier selection and competitive procurement</li><li>Manage local supplier onboarding, PR to PO processing, contract loading, and system setup</li><li>Negotiate and execute local contracts, Local Term Agreements, and country-specific agreements in the local language where required</li><li>Manage deviation price negotiations for non-standard parts and services</li><li>Maintain local supplier relationships through regular review meetings and performance tracking</li><li>Support the transition of non-catalogue spend to catalogue, targeting 80% catalogued spend as the OU</li></ul><p><b>c)</b> <b>Strategic Relationship Management (OU BP)</b></p><br><ul><li>Planning, implementation, tracking and reporting by country/region</li><li>Ownership and execution of strategy at OU and country level (TBC)</li><li>PSR booking and loading at local BP level</li><li>Monthly OU scorecard, non-catalogue KPIs, root cause, corrective action</li><li>Track FRS non-catalogue KPIs assist with FRS/catalogue deployment</li></ul><p><b>c) Sourcing Governance and Sourcing</b></p><br><ul><li>Supplier / contract execution, facilitation, pipeline, sourcing calendar, coordination (Regional BP)</li><li>Review of Sourcing Review Board (SRB) sourcing events, sourcing decision and approval</li><li>Non-SRB sourcing events below (TBC) threshold, BP or Local CM decides</li></ul><p><b>d) Supplier Performance Management</b></p><br><ul><li>Supplier delivery management, first SC escalation after Operations query or (Add further)</li><li>Change Notification (CN) management at regional and local level</li><li>Annual standard price validation, escalate discrepancies to CM</li></ul><b>e) GBS Oversight and Source-to-Pay Governance</b><ul><li>Provide oversight of GBS (Genpact) resources performing Source-to-Pay transactions within the OU, monitoring KPIs and ensuring SLA compliance</li><li>Escalate GBS performance failures through the formal Genpact escalation process, not absorbing GBS work as a default response to underperformance</li><li>Support GBS with context and supplier information required for transaction processing</li><li>Where GBS is not yet deployed in a market, document the gap formally and escalate to the EMEA OU BP Team Leader and VP for a resource decision, this is not a default BP responsibility</li></ul><b>f) Category Support and EMEA Alignment</b><ul><li>Provide OU and country operational data, volume forecasts, and local supplier intelligence to Category Management teams</li><li>Support EMEA and Global Category Sourcing Teams regarding EMEA-wide agreements and opportunities</li><li>Collaborate with Category Teams to convert non-catalogue purchases into standard catalogues</li><li>Provide local feedback on category strategy, representing OU requirements in category reviews</li><li>Assist with FRS and catalogue testing, deployment, and change management</li></ul><p><b>3-Required Qualifications & Experience</b></p><br><ul><li>Bachelor’s degree in Supply Chain, Logistics is preferred, Business, or related field</li><li>BA or BS degree with 5+ years supply chain or procurement experience + Logistics.</li><li>Languages: French and English required (both); additional languages are a plus.</li></ul><b>Essential Experience</b><ul><li>Minimum 4 years’ experience in logistics, inventory Management, freight procurement, and customs coordination managing 3PL/4PL is a plus (elevators/industrial manufacturing experience preferred).</li><li>Demonstrated experience in non-catalogue or indirect procurement, local sourcing, and supplier relationship management</li><li>Proven ability to manage cross-functional stakeholder relationships and align competing priorities</li><li>Experience operating in a matrix organisation, managing multiple reporting lines and priorities simultaneously</li><li>Track record of delivering savings through structured negotiation and spend management</li><li>Experience with ERP systems (JDE preferred) and procurement tools (K2, Service Now)</li><li>Proficiency in Microsoft Excel, PowerPoint, and Access for reporting and analysis</li></ul><p><b><u>What You Will Need to be Successful:</u></b></p><br><ul><li>Experience working across multiple countries or OU geographies</li><li>Familiarity with the EMEA regulatory environment including EU Working Time Directive and local labour law requirements</li><li>Experience managing GBS or outsourced transactional teams</li></ul><p><b><u>What can we offer you?</u></b></p><br><ul><li>The chance to work for an industry leading company and a global brand.</li><li>A culture that encourages innovation and appreciates our talent is the key to our success.</li><li>Competitive compensation package.</li><li>Growth opportunities in a multinational environment.</li></ul><p>#buildwhatsnext</p><br><p>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. </p><br><p>Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. </p><br><p>You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. </p><br><p>When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. </p><br><p>We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. </p><br><p>Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. </p><br><p>Become a part of the Otis team and help us #Buildwhatsnext! </p><br><p><span><i>Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.</i></span></p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br> </div>