Operation Manager Jobs in Morocco

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>PwC</strong> operates within a <strong>highly structured and process-driven culture</strong>, where rigor, reliability and quality standards are central to performance. This framework is closely balanced by an equally strong <strong>collaborative dimension</strong>, promoting trust, teamwork and a supportive, people-focused leadership style. A <strong>measured competitive mindset</strong> reinforces results orientation and market reputation, while innovation remains present but more controlled and secondary. </p><br><br> <br> Job : <p>As part of its business development, PwC in Morocco is looking for a Treasury Agent.</p><br><br><p><u><strong>Missions</strong></u>:</p><br><br><p>Within a dedicated team, you will mainly work on missions for clients composed of major national and international players:</p><br><br><p>• Manage daily payment operations<br>• Monitor cash inflows and outflows<br>• Prepare treasury reports and forecasts<br>• Perform financial reporting on treasury status<br>&nbsp;</p><br><br> <br> Required profile : <p><u><strong>Qualifications</strong></u>:</p><br><br><p>• Master's degree (Bac+5) in Finance/Accounting or equivalent<br>• You have experience in a similar role.<br>• Proficiency in SAP and Microsoft Office (Excel, PowerPoint, etc.) is desired,</p><br><br><p><u><strong>Expected Qualities</strong></u> :</p><br><br><p>• Rigor<br>• Analytical and synthesis skills<br>• Proactivity<br>• Organizational skills<br>• Listening skills<br>• Interpersonal skills<br>• Good communication skills<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br> <br> <br> Company culture : <p> <strong>Sofrecom Maroc</strong> stands out for its <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a <strong>notable innovation dimension</strong>, encouraging initiative, agility and experimentation. <strong>Structured processes</strong> ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role. </p><br><br> <br> <br> Job : <p>Your mission will be to manage fiber orders across the entire metropolitan area and overseas territories!</p><br><br><p>By acting on the production chain, by taking charge of:<br>IT issues within your scope of activity<br>Multichannel requests within your responsibility<br>• You ensure proactive handling of customer orders through real-time management of customer and IT blocking issues.<br>• You contribute to a positive customer experience by respecting production deadlines.<br>• You inform customers of any changes in delivery conditions.<br>• You actively participate in improving internal and cross-functional processes to offer our customers a quality experience and a different relationship.<br>&nbsp;</p><br><br> <br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><strong>Main mission </strong>: ensure the operational management and development of marketplace channels (Website, Glovo and Marjane Mall) by optimizing the product catalog, store performance, and quality of service in order to maximize revenue on E-commerce channels.<br><strong>Missions:</strong></p><br><br><ul><li>Ensure the integration and updating of the product catalog on the different platforms, select references with high potential, and optimize the e-catalogue structure to maximize visibility and sales;</li><li>Review and organize <strong>the e-catalogue structure</strong> according to categories and sub-categories to facilitate navigation and customer experience;</li><li>Select <strong>products with high potential</strong>, <strong>suitable</strong> for each sales channel (website or marketplace);</li><li>Ensure the <strong>reliability of data</strong> by detecting and correcting synchronization anomalies between ERP and platforms;</li><li>Manage and track <strong>daily operations</strong>: openings, closings, cancellations, penalties, and disputes, in close coordination with store teams and service providers;</li><li>Ensure follow-up of new products and launches in coordination with the purchasing team;</li><li>Participate in the implementation of marketing campaigns and track <strong>their impact</strong> on revenue;</li><li>Track <strong>service quality indicators through periodic reports.&nbsp;</strong></li></ul> <br> <br> Required profile : <ul><li>Bachelor's degree or Master's degree (Bac+3/5) in digital marketing and e-commerce or equivalent</li><li>A first experience of at least 2 years in a similar position is appreciated.</li><li>Good command of Excel and e-commerce CMS tools like Magento.</li><li>Knowledge of Adobe Photoshop and Canva (photo editing, visual creation)</li><li>Knowledge of product SEO basics appreciated</li><li>Strong sense of detail and editorial quality (web content)</li><li>Rigor, organization, and ability to manage a large volume of references</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Posted on 03/07/2026 </p><br><br> Mission <p>Dans le cadre du renforcement de sa présence à travers le Maroc, Newrest Restauration recrute un <b>Chef de secteur</b>.</p><br><br> <p>Rattaché(e) au <b>Directeur Régional</b>, votre mission principale consiste à&nbsp;<b>gérer en autonomie le portefeuille clients de votre secteur.</b></p><br><br> <p>Dans le cadre des objectifs à court et moyen terme de la direction, assurer l'optimisation des résultats des établissements et valoriser les équipes qui vous sont confiées, tout en garantissant la pérennité des contrats.</p><br><br> <p>Assurer aux clients une qualité de service constant dans le respect des termes du contrat, sécuriser le chiffre d'affaires en faisant signer à temps les bons de livraisons et garantir le recouvrement des créances.</p><br><br> <p><b>MISSIONS&nbsp;:</b></p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Premier interlocuteur du client final avec pour mission de maintenir et d'assurer la pérennité des contrats en maintenant la qualité de la prestation conformément aux exigences des clients</p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Vérifier la qualité de service, de la prestation et de la bonne application des procédures internes notamment celles relatives à la sécurité des aliments, sécurité au travail et environnement</p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Consolider l'élaboration des budgets au niveau du secteur, gérer et optimiser les résultats, en contrôlant également la trésorerie et la gestion comptable en collaboration avec chaque responsable site</p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Garantir la mise en œuvre et le contrôle des politiques de l'entreprise marqué dans l'ensemble des domaines : QHSE, commercial, prestation, achats, ressources humaines, finances...</p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Être l’interlocuteur entre les responsables sites et les services support au siège</p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Mise en place et suivi des plans d'actions</p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Analyser l'évolution des résultats des sites en rapport avec les budgets</p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Faire signer les bons de livraison clients et contrôler la facturation à temps et le dépôt des factures auprès des clients</p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assurer le recouvrement à temps des créances clients</p><br><br> Profile <p>De formation initiale avec un diplôme supérieur en hôtellerie/restauration, ou gestion, vous justifiez impérativement d'une première expérience réussie en gestion multisites ainsi qu’en multisegment.</p><br><br> <p><b>COMPÉTENCES&nbsp;:</b></p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Savoir s’adapter au client et aux différents secteurs d’activités</p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Avoir un esprit commercial et négociateur </p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Avoir une capacité managériale et de travail en groupe</p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Être organisé et savoir gérer son stress&nbsp;</p><br><br> <p><b>Dans le cadre de sa politique diversité, Newrest étudie, à compétences égales, toute candidatures, dont celles de personnes en situation de handicap.</b></p><br><br> <p><b>A PROPOS DE NEWREST MAROC :</b></p><br><br> <p>Humilité, simplicité, efficience, et sens des responsabilités, telles sont les valeurs de Newrest. Fort de ses 4700 collaborateurs présents dans tout le royaume, acteur majeur du catering aérien, Newrest est le seul opérateur à intervenir sur l’ensemble des secteurs : catering aérien, restauration collective, base-vies, retail et facility management.</p><br><br> <p>https://www.newrest.eu/</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b>GEC recrute | Chef de Projet – Transformation IT | Secteur Bancaire</b><br></p><br><p>Dans le cadre d'une mission stratégique pour le compte de son client bancaire, <b>GEC – Global Experts Consulting</b> recherche un <b>Chef de Projet Senior</b> capable de piloter des projets transverses dans un environnement exigeant.<br></p><br><p>Nous recherchons avant tout <b>un excellent consultant</b> : une personne dotée d'une forte capacité d'analyse, d'un bon sens de l'organisation, d'un excellent relationnel et capable de fédérer les différentes parties prenantes autour des objectifs du projet.<br></p><br>Pilotage de projets de transformation et de coordination transverse<br><br>Cadrage, planification et suivi des livrables<br><br>Animation des ateliers et des instances de gouvernance<br><br>Coordination des équipes métiers, IT et partenaires<br><br>Gestion des risques, des dépendances et du reporting<br><br>Accompagnement des phases de recette, de déploiement et de conduite du changement<br><br><b>Profil recherché :</b><br><br>Bac+5 (Ingénieur ou équivalent)<br><br>8 Ã&nbsp; 15 ans d'expérience minimum en gestion de projet, idéalement dans le secteur bancaire<br><br>Excellentes capacités d'analyse, de synthèse et de communication<br><br>Leadership, autonomie et sens du service<br><br>Expérience dans des environnements de transformation appréciée<br><br>La personnalité, la posture de conseil et la capacité Ã&nbsp; faire avancer les sujets seront des critères déterminants.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p>The Test Support Planning Pilot role involves :</p><br><br><ul><li> Coordinating and optimizing the planning of vehicle testing activities</li><li>Ensuring that each test is scheduled efficiently in alignment with the mission's objectives and client requirements</li><li>Creation of detailed test plans for specific vehicle programs, followed by continuous monitoring and real time updates to adapt to evolving priorities, technical constraints, and resource availability.</li><li>The PPOSE acts as a central point of contact between engineering teams, test centers, and clients, ensuring that all stakeholders are aligned and that the planning remains both realistic and flexible to meet program deadlines and quality expectations</li></ul> <br> Required profile : <ul><li><strong>Education :</strong> Bac + 5 engineering</li><li><strong>Experience:</strong> 1 to 4 years of experience.</li></ul><br><ul><li><strong>Core Competencies:</strong> Schedule and Project Management fundamentals</li><li><strong>Domain Knowledge:</strong> Automotive knowledge</li><li><strong>Communication:</strong> Clear, assertive, and regular communication with multiple stakeholders (test teams, engineers, project managers, clients) is key, but challenging-especially when managing disagreements or negotiating compromises.</li><li><strong>Adaptability:</strong> Frequent changes, urgent re-planning, and late-stage issues require emotional resilience, flexibility, and a calm approach under pressure to maintain planning coherence without burnout.</li><li><strong>Technical Skills:</strong> Even though the consultant is not executing the tests, a solid grasp of test typologies, vehicle architecture, and department procedures is critical to plan realistically and detect inconsistencies. Gaps in this technical knowledge can lead to errors or inefficiencies.</li></ul><br><ul><li><strong>Languages:</strong> English &amp; French fluent (B2/C1)</li><li><strong>Main tools:</strong><ul><li>Planisware</li><li>Power BI</li><li>Advanced Excel</li></ul></li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Locamed</strong> embraces a <strong>largely cooperation-driven culture</strong>, placing people, trust and teamwork at the heart of its organization. The company favors a close management style focused on support, empowerment and strong professional relationships. This collaborative foundation is complemented by a <strong>notable innovation component</strong>, encouraging initiative, creativity and adaptability. Competitive and organizational aspects remain secondary, helping structure operations and support performance objectives. </p><br><br> <br> Job : <p>Join a dynamic company in the <b>Medical Equipment</b> sector and actively contribute to our growth. The opportunity for an <b>Experienced HR Officer</b> is open to you at our headquarters in <b>Rabat</b>. As a pillar of our human resources department, your mission will be to shape and support our human capital.</p><br><br><p>Your role will be essential in developing and implementing HR strategies aligned with the company's objectives. This will involve ensuring an optimal work environment, fostering the professional development of each individual, and optimizing talent management to support operational excellence.</p><br><br><p>Your responsibilities will include a variety of key tasks:</p><br><br><ul><li>Managing the process from onboarding to departure.</li><li>Contributing to skills development through targeted training.</li><li>Supporting managers and teams on HR matters.</li><li>Monitoring legal and regulatory changes in labor law.</li><li>Participating in the management of declarations and social benefits.</li><li>Tracking HR indicators.</li></ul> <br> Required profile : <p>A <b>Bachelor's degree (Bac +3)</b> is required, ideally in <b>Human Resources, Personnel Management, or Training</b>.</p><br><br><p>Professional experience of <b>3 to 5 years</b> in generalist HR roles is essential to succeed in this position.</p><br><br><p>To excel in this role, several skills are expected:</p><br><br><ul><li>Excellent knowledge of labor law and human resource management.</li><li>Good interpersonal skills and diplomacy to interact with various stakeholders.</li><li>Rigor, organization, and a sense of confidentiality.</li><li>Proficiency in computer tools and HR software.</li><li>Proactivity and the ability to propose innovative solutions.</li></ul><p>If you recognize yourself in this description and this opportunity sparks your interest, do not hesitate to apply quickly by using the "Send my resume to the recruiter" button below.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Meski Invest - Riva Industries</strong> demonstrates a highly balanced corporate culture, with <strong>collaboration</strong> as its leading dimension, fostering strong human relationships, teamwork and close leadership. This people-oriented culture is supported by a strong focus on <strong>structure and operational excellence</strong>, where processes, rigor and quality are key priorities. The company also values <strong>performance</strong> and achievement, while maintaining openness to <strong>innovation</strong> and new ideas. This balance creates a work environment that is both people-centered, demanding and growth-oriented. </p><br><br> <br> Job : <p>As a BoilerMaker, your main responsibilities will be:</p><br><br><ul><li>Carry out boiler making operations to help maximize operational availability, while meeting performance goals;</li><li>Ensure that manufactured products comply with quality requirements, as well as health and safety, environmental, and energy regulations;</li><li>Guarantee compliance with all applicable regulatory and standard requirements for products, in accordance with plans, technical files, and internal procedures.We are looking for a BOILERMAKER</li></ul> <br> <br> Required profile : <ul><li>Bac+2 diploma as a specialized technician in mechanics and hydraulics, or equivalent.</li><li>Minimum of 2 years of experience in a similar role.</li><li>Technical knowledge in industrial hydraulics.</li><li>Ability to read and interpret hydraulic diagrams.</li><li>Communication skills, team spirit, and attention to detail in work.<br>&nbsp;</li></ul> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a highly experienced and authoritative Senior IPQ Leader to rebuild, structure, and lead the in-process quality function. This is a critical leadership role requiring strong technical expertise and the ability to enforce discipline, standards, and a quality-driven mindset across operations.</p><p>Key Responsibilities:</p><ul><li>Operational &amp; Quality Leadership<ul><li>Lead and manage In-Process Quality (IPQ) across production lines</li><li>Establish and enforce quality standards, controls, and best practices</li><li>Drive QRQC (Quick Response Quality Control) routines and ensure their effectiveness</li><li>Ensure structured and sustainable problem-solving methodologies (8D, PDCA, root cause analysis)</li></ul></li><li>Process Expertise<ul><li>Oversee quality in assembly processes and injection moulding / plastic processes</li><li>Ensure full understanding and control of process variability and defects</li><li>Work closely with production and engineering teams to improve process capability</li></ul></li><li>Team Management<ul><li>Lead, coach, and develop the IPQ team</li><li>Create a high-performance culture based on accountability and discipline</li><li>Reinforce clear roles, responsibilities, and reporting structure</li></ul></li><li>Transformation &amp; Structuring<ul><li>Rebuild IPQ structure (organization, roles, processes)</li><li>Reinforce shopfloor discipline and compliance</li><li>Recreate a strong "quality identity" within the organization</li><li>Implement clear standards, escalation rules, and KPIs</li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience<ul><li>Minimum 8 10+ years in quality roles within an industrial / manufacturing environment</li><li>Proven experience in assembly operations and moulding / plastics processes</li><li>Demonstrated track record in team leadership and transformation roles</li></ul></li><li>Leadership &amp; Behavioral Skills (Critical)<ul><li>Strong leadership presence and authority mindset (non-negotiable)</li><li>Ability to challenge teams and enforce discipline</li><li>High resilience and ability to operate in transformation / crisis environments</li><li>Excellent communication and cross-functional influence skills</li></ul></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p> <strong>Saham Bank</strong> is driven by a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork are central to daily operations. Proximity management encourages support, accountability and long-term collaboration across teams. This human-centered approach is reinforced by a <strong>strong organizational foundation</strong>, ensuring process efficiency, compliance and operational reliability. A <strong>controlled performance mindset</strong> and a <strong>moderate openness to innovation</strong> further support the bank’s balanced and sustainable development. </p><br><br> <br> Job : <p>Your main mission will be to manage, develop, and prospect a portfolio of clients and prospects in the private, professional, wealth management, or business client markets.</p><br><br> <br> Required profile : <p>With a degree (<strong>Bac + 4/5 in management</strong> (business school, postgraduate university degree)),<br>You have significant prior experience in managing a professional or individual client portfolio. You have good knowledge of financial markets and products. You have good interpersonal skills and a commercial mindset.</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Do you want to love what you do at work? Make a real impact? Help shape experiences that transform how people connect, celebrate, and engage with events? Are you excited to work with a team that challenges the status quo, breaks away from the ordinary, and builds what's next? If yes, you're in the right place. webook.com is one of the leading event ticketing and experience platforms, known for its innovation, agility, and ability to scale. We've powered some of the largest events in the region, with over 2 billion SAR in ticket sales and now we're expanding globally.</p><p><b>Role Overview</b>: We are looking for a proactive Office Administrator to support the daily operations of our Casablanca office. This role combines office management responsibilities with light HR and people-operations support, ensuring a smooth employee experience and efficient workplace environment.</p><p>Key Responsibilities</p><p>Office Administration</p><ul><li>Manage day-to-day office operations and ensure a well-organized workspace.</li><li>Coordinate with vendors, building management, and service providers.</li><li>Oversee office supplies, equipment, and maintenance.</li><li>Support travel arrangements, logistics, and meeting coordination.</li><li>Maintain records, documentation, and internal tracking sheets.</li><li>Collaborate with the IT Team for all Morocco team IT assets requirements.</li></ul><p>HR &amp; People Support</p><ul><li>Assist with onboarding logistics for new joiners (workspace setup, documentation follow-ups).</li><li>Register new employees with CNSS</li><li>Coordinate with payroll or finance to ensure accurate monthly CNSS contributions and deductions</li><li>Coordinate with HR teams on employee requests and administrative processes.</li><li>Support attendance tracking and internal coordination when needed.</li><li>Help organize internal events, engagement initiatives, and team activities.</li><li>Maintain confidentiality of employee information at all times.</li><li>Liaise with government entities and external providers regarding employee registrations and compliance matters.</li><li>Ensure alignment with local labor law requirements.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>2 4 years of experience in Office Administration, HR Administration, or similar roles.</p><p>Strong organizational and multitasking skills.</p><p>Excellent communication skills in Arabic and English. French is a plus</p><p>Proficiency in Google Workspace or Microsoft Office.</p><p>Ability to handle sensitive information with discretion.</p><p>Nice to Have</p><ul><li>Previous experience supporting HR or People Operations.</li><li>Experience working in a fast-paced or international environment.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p> <strong>A. Main activities</strong></p><br><br> <p> • Ensure the verification, control, and accounting of invoices in accordance with internal procedures, contractual commitments, and current Moroccan regulations; <br> • Calculate and prepare withholding tax declarations in accordance with Moroccan tax regulations; <br> • Identify, analyze, and report to management any anomalies, irregularities, or financial risks detected in accounting operations; <br> • Carry out monthly, quarterly, and annual accounting closing work in strict compliance with deadlines and quality requirements; <br> • Implement and ensure the application of project internal controls in accordance with established procedures; <br> • Ensure rigorous archiving, both physical and electronic, of accounting supporting documents according to internal rules and applicable regulations; <br> • Participate in treasury management and financial planning; <br> • Collaborate closely with project teams to ensure the complete collection, verification, and validation of accounting documents; <br> • Contribute to the development and updating of standard operating procedures (SOPs), as well as to work related to the SAP system; <br> • Actively contribute to the continuous improvement of invoice control and processing processes, integrating changes in internal policies and procedures. <br> • Carry out VAT exemptions on project purchases within deadlines, in coordination with the projects, their supervisory partners, and the relevant services. <br> • Maintain and update the project inventory and ensure the recording and tracking of assets in the inventory tracking systems. <br> • Maintain and update various financial information tracking tables related to the service's areas of intervention (suspense accounts, exemption tracking, inventories...) <br> </p><br><br> <br> <br> Required profile : <p> <strong>B. Qualifications and specialized skills</strong></p><br><br> <p> • Master's degree (Bac+5) in accounting, finance, or equivalent. <br> • Professional experience of at least 3 years as an accountant, including a minimum of 2 years in an accounting firm. <br> • Strong command of Moroccan tax law as well as accounting and financial processes applied in a structured environment. <br> • Excellent communication skills, advisory and collaboration skills, with proven ability to manage sensitive or conflictual situations. <br> • Initiative, proactivity, and strong ability to analyze and solve complex problems as part of a team. <br> • High sense of integrity, rigor, and compliance with regulatory rules.</p><br><br> <p> <strong>C. Location and period</strong></p><br><br> <p> • Assignment location: Rabat <br> • Contract duration: One-year fixed-term contract with the possibility of one renewal</p><br><br> <br> <p> If you are ready to take on this exciting challenge and your profile matches these expectations, don't hesitate! Send your application as soon as possible via the "Send my CV to the recruiter" button.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong>&nbsp;</p><br> <br> <p>UNDP's Country Programme in Morocco (2023–2027) is fully aligned with the New Development Model, the Government Programme, the United Nations Sustainable Development Cooperation Framework (UNSDCF), the UNDP Strategic Plan, and the 2030 Agenda for Sustainable Development. It emphasizes a human rights-based approach, gender equity, and the principle of leaving no one behind. The Country Programme builds on previous development results and leverages UNDP country, regional and global institutional capacities, including South-South and triangular cooperation.&nbsp;</p><br> <br> <p>UNDP Country Office in Morocco works in close partnership with the Government and the international community to advance the New Development Model's objectives of structural transformation toward a more inclusive, empowered, sustainable and resilient economy and society, contributing to broader African prosperity. The UNDP Resident Representative (RR) leads and oversees the work of the Country Office, seconded by the Deputy Resident Representative (DRR Programme &amp; Operations). The Country Office comprises approximately 50 staff and personnel and delivers around USD 25 million in programmatic support to Morocco annually.&nbsp;</p><br> <br> <p>The Country Office characterised by multiple thematic portfolios, a diverse donor base, and a mix of Direct and National Implementation Modalities requires a dedicated Programme Management Support Unit (PMSU) to provide support to quality assurance, monitoring and evaluation, audit coordination, risk management, and corporate compliance support across the full programme cycle. The PMSU Coordinator leads this function and acts as a strategic advisor to senior management on the integrity, performance and accountability of the UNDP Morocco programme portfolio.&nbsp;</p><br> <br> <p><strong>Duties and responsibilities</strong>&nbsp;</p><br> <br> <p>Under the direct supervision of the Deputy Resident Representative (Programme &amp; Operations), the PMSU Coordinator supports the effective management and monitoring of the UNDP programme portfolio, including substantive and financial monitoring, planning and target setting, the development and oversight of standard procedures, and the implementation of partnership and donor agreements based on agreed annual work plans.&nbsp;&nbsp;</p><br> <br> <p>The PMSU Coordinator acts as a quality assurance advisor to Senior Management on all aspects of the programme and provides advice to the DRR and to programme units on strategic planning, monitoring and evaluation, audit, risk management, the Internal Control Framework, Results-Based Management, and financial management of the programming portfolio. The PMSU Coordinator also works closely with Operations and the Service Centre, acting as a bridge between programme and operations functions and enhancing information sharing across units.&nbsp;&nbsp;</p><br> <br> <p><strong>Key functions</strong>&nbsp;</p><br> <br> <p>In particular, the PMSU Coordinator will:&nbsp;</p><br> <br> <p><strong>1. Advise the DRR on and coordinate programme strategic planning and corporate reporting</strong>&nbsp;</p><br> <br> <ul> <li>Provide catalytic support on programme strategic planning in relation to the CPD, UNSDCF, UNDP Strategic Plan, and coordinate annual programme planning exercises across portfolios.&nbsp;</li> </ul> <br> <ul> <li>Coordinate the preparation of the Integrated Work Plan (IWP), the Results-Oriented Annual Report (ROAR), and other corporate planning and results-reporting exercises.&nbsp;</li> </ul> <br> <ul> <li>Support the Senior Management Team (SMT) in business process mapping and the establishment of internal Standard Operating Procedures for results management and workflow control across programme units.&nbsp;</li> </ul> <br> <ul> <li>Contribute to regular assessments of the country strategic plans and implementation plans, identifying lessons learned and areas of emphasis to underpin consistently improved programming.&nbsp;</li> </ul> <br> <ul> <li>Introduce innovation and best practices to enhance programme performance.&nbsp;&nbsp;</li> </ul> <br> <p><strong>2. Support the DRR in providing quality assurance, financial oversight and policy advice across the programme cycle</strong>&nbsp;</p><br> <br> <ul> <li>Support strategic oversight of programme planning, budgeting, implementation and monitoring across the Country Office, tracking the use of financial resources in accordance with UNDP rules and regulations.&nbsp;</li> </ul> <br> <ul> <li>Strengthen internal control systems and maintain compliance standards across the Country Office, in close coordination with the Operations Unit.&nbsp;</li> </ul> <br> <br> <ul> <li>Foster collaboration between programme units, project teams, HQ and the RBAS Regional Hub, ensuring sound financial performance through programme resource analysis (including DPC/DES) and effective resource planning.&nbsp;</li> </ul> <br> <ul> <li>Advise on implementation modalities (DIM, NIM, etc.) based on UNDP rules and regulations and advise project staff and implementing partners on control systems and operational compliance.&nbsp;</li> </ul> <br> <ul> <li>Assess work processes and procedures with Team Leaders and Project Managers to ensure tasks are carried out with maximum efficiency.&nbsp;</li> </ul> <br> <ul> <li>Monitor Country Office delivery, resource mobilization, TRAC allocation, revenue management and cost recovery, and support periodic monitoring of corporate dashboards and exceptions, identifying remedial actions.&nbsp;</li> </ul> <br> <ul> <li>Provide quality assurance for legal and partnership instruments, including Letters of Agreement (LoAs), Memoranda of Understanding (MoUs), Micro-Capital Grants (MCGs), and Cost-Sharing Agreements, ensuring compliance with UNDP rules and regulations.&nbsp;</li> </ul> <br> <ul> <li>Provide quality assurance for CO HACT payments, as a complement to programme and operations assurances, highlighting issues which require additional due diligence or complementary documentation, and advising on continuous quality improvements for effective, transparent and swift processes in support to implementation.&nbsp;</li> </ul> <br> <ul> <li>Ensure effective application of Results-Based Management (RBM) tools, establishment of management targets, compliance with corporate requirements, and rigorous use of Quantum and other UNDP corporate platforms.&nbsp;</li> </ul> <br> <ul> <li>Oversee adherence to procurement plans and ensure the efficient use of resources in accordance with UNDP rules and policies.&nbsp;</li> </ul> <br> <p><strong>3. Lead the design and implementation of the Country Office monitoring and evaluation system</strong>&nbsp;</p><br> <br> <ul> <li>Provide technical advice on M&amp;E for projects within the Country Office portfolio, including the design of M&amp;E frameworks with defined indicators and theories of change to facilitate evaluation at later stages.&nbsp;</li> </ul> <br> <ul> <li>Promote evaluation standards, quality assurance and capacity development within the programme.&nbsp;</li> </ul> <br> <ul> <li>Facilitate quarterly, mid-year and annual reviews of project indicators and targets to assess progress, identify constraints and gaps, and provide recommendations for course correction.&nbsp;</li> </ul> <br> <ul> <li>Ensure that evaluation findings feed into policy, programme and project design, and oversee the timely preparation of management responses to all evaluations.&nbsp;</li> </ul> <br> <ul> <li>Provide methodological support to project units during the formulation, approval and implementation of M&amp;E procedures and instruments, and select appropriate RBM tools, particularly for monitoring.&nbsp;</li> </ul> <br> <ul> <li>Carry out programme analysis at outcome and sub-outcome level, in collaboration with programme and operations teams, to capture lessons learned and ensure that risks are properly monitored and mitigated.&nbsp;</li> </ul> <br> <ul> <li>Undertake regular field visits to ensure compliance and timely execution of monitoring and evaluation activities by project units.&nbsp;</li> </ul> <br> <ul> <li>Support the conduct of project and outcome-level evaluations in collaboration with the RR/DRR, programme teams, and the Independent Evaluation Office, including evaluations measuring the impact of the Country Office programme.&nbsp;</li> </ul> <br> <p><strong>4. Coordinate audit, risk management and assurance exercises</strong>&nbsp;</p><br> <br> <br> <ul> <li>Assess risk areas and work with project personnel to minimize risk exposure, in consultation with relevant project and operations teams and under the oversight of the Country Office Management Team.&nbsp;</li> </ul> <br> <ul> <li>Coordinate periodic Harmonized Approach to Cash Transfers (HACT) exercises and other assurance activities.&nbsp;</li> </ul> <br> <ul> <li>Prepare audit plans for projects and the Country Office, and coordinate audit exercises with senior management, project teams, implementing partners and external auditors.&nbsp;</li> </ul> <br> <ul> <li>Monitor the implementation of previous audit recommendations and report status to the Country Office Management Team at regular intervals.&nbsp;</li> </ul> <br> <ul> <li>Actively participate in project audits, internal controls and follow-up actions, and ensure compliance with audit quality standards and timeframes.&nbsp;</li> </ul> <br> <ul> <li>Maintain and update the Country Office risk register, escalating significant risks to senior management as appropriate.&nbsp;</li> </ul> <br> <p><strong>5. Manage the PMSU team and foster knowledge management across the Country Office</strong>&nbsp;</p><br> <br> <ol> <li>Supervise the PMSU staff (M&amp;E Associate, Finance Analyst, and any other PMSU personnel) in all staffing, financial, planning, administrative and monitoring matters, including performance management.&nbsp;</li> </ol> <br> <ol> <li>Facilitate knowledge building and knowledge sharing on quality programme management within the Country Office and with HQ and Regional Hub colleagues.&nbsp;</li> </ol> <br> <ol> <li>Promote close cooperation and coordination between projects in the monitoring of both processes and impact of UNDP Morocco interventions.&nbsp;</li> </ol> <br> <ol> <li>Disseminate good practices and advocate UNDP's successful experiences and substantive areas of expertise through global knowledge networks.&nbsp;</li> </ol> <br> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation&nbsp;</p><br> <br> <p><strong>Institutional arrangements</strong>&nbsp;</p><br> <br> <p>The PMSU Coordinator reports directly to the Deputy Resident Representative (Programme &amp; Operations). The incumbent supervises the PMSU team (M&amp;E Associate NPSA 6 and Finance Assistant NPSA 5) and also works in collaboration with the Resident Representative, Programme Analysts and Project Coordinators across all thematic portfolios, the Operations Unit, the Service Centre, and Country Office Gender and Communications focal points.&nbsp;</p><br> <br> <p>Externally and across the wider UNDP system, the PMSU Coordinator engages with the RBAS Regional Hub (Bureau for Arab States), UNDP Headquarters teams (Bureau for Programme and Policy Support, Bureau for Management Services, Independent Evaluation Office, Office of Audit and Investigations), implementing partners, donors, and external auditors. The incumbent contributes to United Nations Country Team M&amp;E and audit processes as relevant.&nbsp;</p><br> <br> <p>&nbsp;<strong>Competencies</strong>&nbsp;</p><br> <br> <br> <p><i><strong>Core Competencies</strong></i>&nbsp;</p><br> <br> <br> <br> <p><strong>Achieve Results:</strong>&nbsp;</p><br> <br> <br> <p>​​LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work​&nbsp;</p><br> <br> <br> <br> <p><strong>Think Innovatively:</strong>&nbsp;</p><br> <br> <br> <p>​​LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking​&nbsp;</p><br> <br> <br> <br> <p><strong>Learn Continuously:</strong>&nbsp;</p><br> <br> <br> <p>​​LEVEL 2: Go outside comfort zone, learn from others and support their learning​&nbsp;</p><br> <br> <br> <br> <p><strong>Adapt with Agility:</strong>&nbsp;</p><br> <br> <br> <p>​​LEVEL 2: Adapt processes/approaches to new situations, involve others in change process​&nbsp;</p><br> <br> <br> <br> <p><strong>Act with Determination:&nbsp;</strong>&nbsp;</p><br> <br> <br> <p>​​LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously​&nbsp;</p><br> <br> <br> <br> <p><strong>Engage and Partner:</strong>&nbsp;</p><br> <br> <br> <p>​​LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships​&nbsp;</p><br> <br> <br> <br> <p><strong>Enable Diversity and Inclusion:</strong>&nbsp;</p><br> <br> <br> <p>​​LEVEL 2: Facilitate conversations to bridge differences, considers in decision making ​&nbsp;</p><br> <br> <br> <br> <p><i><strong>People Management&nbsp;</strong></i>&nbsp;</p><br> <br> <p>UNDP People Management Competencies can be found in the dedicated <u>site.</u>&nbsp;&nbsp;</p><br> <br> <p><i><strong>Cross-Functional &amp; Technical competencies (insert up to 7 competencies)&nbsp;</strong></i>&nbsp;</p><br> <br> <p><i><strong>Thematic Area</strong></i>&nbsp;</p><br> <br> <br> <p><i><strong>Name</strong></i>&nbsp;</p><br> <br> <br> <p><i><strong>Definition</strong></i>&nbsp;</p><br> <br> <br> <br> <p><strong>Business Direction and Strategy&nbsp;</strong>&nbsp;</p><br> <br> <br> <p><strong>System Thinking&nbsp;</strong>&nbsp;</p><br> <br> <br> <p>Ability to use objective problem analysis and&nbsp;</p><br> <br> <p>judgement to understand how interrelated&nbsp;</p><br> <br> <p>elements coexist within an overall process or&nbsp;</p><br> <br> <p>system, and to consider how altering one element&nbsp;</p><br> <br> <p>can impact on other parts of the system&nbsp;</p><br> <br> <br> <br> <p><i><strong>Business Management&nbsp;</strong></i>&nbsp;</p><br> <br> <br> <p><strong>Risk Management&nbsp;</strong>&nbsp;</p><br> <br> <br> <p>Identify and organize act</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Missions principales Rattaché(e) à la Direction Générale, le/la Responsable QHSE est garant(e) de la définition, du déploiement et de l'amélioration continue de la politique Qualité, Hygiène, Sécurité et Environnement de l'entreprise.<br> Il/Elle veille au respect des exigences réglementaires et des référentiels internationaux afin de garantir la sécurité des personnes, des installations et la protection de l'environnement.<br> Qualité Définir et déployer le système de management de la qualité.<br> Mettre en œuvre, maintenir et améliorer les normes ISO (ISO 9001, ISO 14001, ISO 45001).<br> Élaborer et suivre les procédures, processus et indicateurs de performance.<br> Préparer et piloter les audits internes et externes.<br> Assurer le suivi des actions correctives et préventives.<br> Hygiène, Sécurité et Environnement Développer et déployer la politique HSE conformément aux exigences du secteur pétrolier.<br> Identifier, analyser et évaluer les risques professionnels et environnementaux.<br> Mettre en place les plans de prévention et les procédures de sécurité.<br> Veiller au respect des exigences réglementaires nationales et internationales.<br> Réaliser les inspections HSE sur les sites.<br> Superviser la gestion des incidents, accidents et presque-accidents.<br> Piloter les enquêtes d'accidents et assurer le suivi des plans d'actions.<br> Élaborer et suivre les plans d'urgence et les exercices de simulation.<br> Sensibilisation et Culture HSE Développer une véritable culture HSE au sein de l'entreprise.<br> Concevoir et animer les campagnes de sensibilisation.<br> Organiser les formations HSE obligatoires.<br> Accompagner les managers dans l'application des règles de sécurité.<br> Développer les démarches de prévention et les programmes de sécurité comportementale (Behavior Based Safety).<br> Pilotage et Reporting Définir les KPI QHSE et assurer leur suivi.<br> Présenter les tableaux de bord à la Direction Générale.<br> Assurer la veille réglementaire.<br> Participer aux projets d'amélioration continue.<br> Piloter les certifications et renouvellements des systèmes de management.<br> Profil recherché Diplôme d'Ingénieur (Génie Industriel, Génie des Procédés, HSE ou équivalent).<br> Minimum 7 années d'expérience dans une fonction similaire.<br> Expérience impérative dans le secteur pétrolier , parapétrolier, gazier ou une industrie à risques.<br> Expérience confirmée dans la mise en place et le déploiement des référentiels ISO 9001, ISO 14001 et ISO 45001 .<br> Bonne maîtrise de la réglementation HSE applicable au secteur des hydrocarbures.<br> Expérience en conduite d'audits internes et externes.<br> Maîtrise des outils d'analyse des risques (HAZOP, AMDEC/FMEA, arbre des causes, etc.<br>) est un atout.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p>A passionate and innovative Artificial Intelligence expert, capable of designing and deploying advanced solutions while mastering the technical and ethical challenges of AI. The ideal candidate has in-depth expertise in developing, optimizing, and deploying AI models.</p><br><br><p><strong>Main Responsibilities:</strong></p><br><br><ul><li>Design, develop, and deploy AI solutions tailored to strategic and operational needs.</li><li>Identify and propose improvements to existing systems using AI.</li><li>Ensure the robustness and scalability of models through rigorous testing and validation.</li><li>Conduct in-depth studies on algorithmic bias and propose innovative solutions to reduce it.</li><li>Maintain technological watch and anticipate trends in the field of AI.</li><li>Document processes and support internal teams in adopting the developed solutions.</li></ul> <br> <br> Required profile : <p>A graduate with a Master's degree (Bac+5) in Computer Engineering</p><br><br><p><strong>Required Technical Skills:</strong></p><br><br><ul><li>Expertise in programming (Python mandatory; C or Java is a plus).</li><li>Proficiency in machine learning frameworks such as TensorFlow, PyTorch, or Scikit-learn.</li><li>Experience with data management and processing tools (SQL, pandas, Spark).</li><li>Familiarity with cloud platforms (AWS, Google Cloud, Azure) for model deployment and management.</li><li>Strong knowledge of applied mathematics (statistics, linear algebra) and optimization.</li><li>Ability to implement MLOps pipelines for end-to-end management of AI projects.</li></ul><p><strong>Desired Personal Qualities:</strong></p><br><br><ul><li>Ability to solve complex problems and propose creative solutions.</li><li>Strong interest in innovation and continuous improvement.</li><li>Ability to work in a team while being autonomous in project management.</li><li>Excellent communication skills to explain technical concepts clearly.</li><li>Ethical awareness and commitment to responsible practices in AI.</li></ul><p><strong>Required Experience:</strong></p><br><br><ul><li>Minimum 9 years of experience in the AI field, including development and production deployment projects.</li><li>Proven success in optimizing and deploying large-scale AI solutions.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p> <strong>Auto Nejma Maroc S.A.</strong> operates within a corporate culture driven by <strong>innovation</strong>, where agility, openness to new ideas and continuous improvement play a central role. This dynamic is balanced by a strong sense of <strong>collaboration</strong>, encouraging teamwork, supportive management and employee engagement. The company also relies on a solid <strong>organizational</strong> culture, ensuring rigor, efficiency and quality execution, while maintaining a clear focus on <strong>performance</strong> and results. This balance creates a stimulating, structured and collaborative work environment. </p><br><br> <br> Job : <p>Reporting to the Sales Operations VP &amp; VUL Department, you will be responsible for <strong>preparing, coordinating, and monitoring the homologation procedures for Mercedes-Benz vehicles</strong> with the relevant authorities.</p><br><br><p>You will ensure the compliance of the files, coordinate communications with various stakeholders, and support the necessary procedures until homologations are obtained, allowing their marketing in the Moroccan market.</p><br><br><p><strong>Your responsibilities:</strong></p><br><br><ul><li>Prepare, compile, and monitor vehicle homologation files.</li><li>Ensure the conformity of the required technical and administrative documents.</li><li>Coordinate communications with the manufacturer and competent authorities as part of the homologation procedures.</li><li>Identify applicable regulatory requirements and ensure they are met.</li><li>Follow up on requests for additional information and validations until homologation is obtained.</li><li>Participate in vehicle presentations to the National Center for Testing and Homologation (CNEH) and support operations related to the homologation procedures for Passenger Vehicles (VP) and Commercial Vehicles (VUL).</li><li>Maintain updated dashboards and file tracking tools.</li><li>Contribute to the continuous improvement of homologation processes.</li></ul> <br> Required profile : <ul><li>Minimum Bac+2 (2-year post-secondary degree) in Management, Logistics, or equivalent.</li><li>You have previous experience in an administrative, regulatory, or coordination role, ideally in the automotive sector.</li><li>You are known for your rigor, organizational skills, and ability to manage multiple files simultaneously.</li><li>You have good interpersonal skills and enjoy coordinating with internal and external stakeholders.</li><li>You are proficient in office software, especially Excel.</li><li>A driver's license (Category B) is essential.</li><li>You are fluent in French.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br>Sales Administration Officer<br><br>Job Scope <br></span><p>The Sales Administration Officer is accountable for processing purchases on a daily basis including the placement and tracking of orders, management of shipments and processing of customer accounts.</p><br><br><br>Main Duties and Responsibilities <br><ul> <li>Receive orders related to software and/or hardware through email or CRM and update customers accordingly</li> <li>Price, create an ERP account and input orders into the vendor’s system while updating Salesforce and Traverse</li> <li>Upload purchase orders in Salesforce</li> <li>Track shipments, update tracking file and handle any issues or discrepancies with related stakeholders</li> <li>Act as the primary contact to customers, close business in coordination with the related sales employee and complete administrative functions in line with the objectives and responsibilities of the Sales Team</li> <li>Update customers and internal stakeholders on order backlogs and information</li> <li>Work with logistics, sales and credit teams to ensure order fulfilment in a timely manner</li> <li>Handle customer complaints in a timely manner and escalate issues when necessary</li> <li>Update sales reports as required and manage ad hoc requests as and when necessary</li> </ul><br><br>Position Requirements <br><br>Education <br><p>Bachelor’s degree in Business Administration or any other related field</p><br><br><br>Experience <br><ul> <li>2–4 years of experience in Sales Administration, Sales Support, or a similar coordination role.</li> <li>Strong administrative and organizational skills with the ability to manage multiple priorities and meet deadlines.</li> <li>Experience handling quotations, invoicing, order processing, and sales documentation with a high level of accuracy.</li> <li>Ability to execute and follow established processes, ensuring compliance with internal procedures and company policies.</li> <li>Detail-oriented with excellent follow-up skills to ensure timely completion of tasks and customer requests.</li> <li>Strong communication and coordination skills, with the ability to collaborate effectively with sales teams, finance, operations, and customers.</li> <li>Proactive, reliable, and capable of working independently in a fast-paced environment.</li> </ul> <p>#LI-LM1</p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Marketing Call Center</strong> is built around a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an <strong>innovative mindset</strong> that stimulates creativity and initiative, alongside a <strong>performance-driven approach</strong> based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability. </p><br><br> <br> Job : Are you a night owl with excellent communication skills? Do you speak fluent English and have a passion for helping others?Our fast-growing call center is expanding its international operations, and we are looking for our next English-Speaking Customer Service Representatives (M/F) to join our dedicated night shift team!- As the primary point of contact for our international customers, you will ensure a seamless and positive customer experience during night hours. Your daily tasks will include:- Handling Inbound Inquiries: Answering customer questions and resolving issues via phone, email, or live chat in a timely and professional manner.- Troubleshooting: Analyzing customer accounts, identifying problems, and providing accurate solutions or escalating complex cases to the appropriate department.- Data Management: Accurately logging all interactions, updating customer profiles, and maintaining precise records in our CRM system.- Customer Satisfaction: Delivering a world-class customer experience, ensuring high satisfaction scores (CSAT), and building brand loyalty. <br> Required profile : We are seeking dedicated, independent, and customer-oriented individuals:Language Proficiency: You have an excellent command of English, both written and spoken.Availability: You are fully comfortable working night shifts and maintaining a nocturnal schedule.Soft Skills: You are empathetic, patient, and possess excellent active listening skills. You can handle stressful situations with a calm and positive attitude.Experience: A previous experience in customer service, BPO, or a call center environment is highly preferred, but motivated beginners with stellar English are welcome! <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Methods &amp; Industrialization Engineer combines efficiency, rigor, and inventiveness to develop, define, and optimize manufacturing and production management methods. As a Methods &amp; Industrialization Engineer, your responsibilities will include: Assistance in training technical and production personnel on aeronautical parts. Monitoring the skills, authorizations, and qualifications of maintenance and methods teams. Complete management of technical documentation: creation, updating, distribution, and compliance with customer requirements and EN9100 standards. Production of industrial files and workflows. Monitoring the configuration of parts according to regulatory requirements. Tool management: registration, control, maintenance, and validation according to quality procedures. Preparation and participation in quality audits. Conducting technical inspections, FAI, customer acceptance, quality investigations, and corrective actions. Technical assistance to operators, problem-solving, definition of plans and sketches. Monitoring of charge transfers between CI (France) and CIM (Morocco) units. Participation in production operations (factory openings/closings, safety, hygiene, environment, energy). Supervision of technical teams: maintenance, methods, training. Organization of follow-up meetings and management of actions to be carried out.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bac+5 level education (Industrial Engineer, Process and Materials Engineering, Mechanical Engineering).</li><li>3 to 5 years of experience in a similar role.</li><li>Proficiency in the company's industrial processes.</li><li>Proficiency in the Microsoft Office suite.</li><li>Proficiency in Quality Standards EN9100, ISO9001.</li><li>Your interpersonal skills, curiosity, ability to propose solutions, and innovative mindset will enable you to succeed in your missions and thrive in this role.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Posted on 30/06/2026 </p><br><br> Mission <p><b>Newrest Restauration</b>&nbsp;recrute un(e)&nbsp;<b>Gérant(e) </b>pour intégrer ses équipes situées sur leur site client.</p><br><br> <p>Rattaché au <b>Chef de Secteur</b>, vous êtes garant de la gestion administrative (coût matières et gestion du personnel), du respect des règles d'hygiène et de l'application des procédures relatives au système de management de la sécurité alimentaire, ainsi que la sécurité au travail. </p><br><br> <p>Vous êtes responsable de la bonne application du contrat qui nous lie avec notre client ainsi que la réalisation des objectifs budgétaires.</p><br><br> <p><b>MISSIONS&nbsp;:</b></p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Gérer ses collaborateurs</p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Respecter et appliquer le contrat vis-à-vis du client</p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assurer une bonne gestion des matières premières (Food cost)</p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintenir les équipements de la cuisine et les zones de production propres</p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Appliquer les procédures relatives au système de management et de la sécurité alimentaire</p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Appliquer les procédures et les standards communiqués par la direction</p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Vérifier les prélèvements des échantillons témoins</p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Appliquer les procédures inscrites dans le cadre de la Politique Environnement, sécurité et santé au travail, et ce à travers la vérification de la bonne utilisation des E.P.I, la communication sur les incidents, et la sensibilisation de ses équipes aux risques professionnels</p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Gérer les risques liés à son activité</p><br><br> Profile <p>Vous êtes détenteur d'un diplôme DTH ou lauréat d'une école supérieure de gestion hôtelière (et / ou) vous avez une première expérience probante dans un poste similaire.</p><br><br> <p><b>COMPÉTENCES&nbsp;:</b></p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maitrise de l'outil informatique</p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Être un meneur d'équipe</p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Aisance en communication</p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Sens d'analyse et de rigueur</p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Flexibilité et capacité à travailler sous pression</p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bonne aptitude à vendre</p><br><br> <p><b>Dans le cadre de sa politique diversité, Newrest étudie, à compétences égales, toute candidatures, dont celles de personnes en situation de handicap.</b></p><br><br> <p><b>A PROPOS DE NEWREST MAROC :</b></p><br><br> <p>Humilité, simplicité, efficience, et sens des responsabilités, telles sont les valeurs de Newrest. Fort de ses 4700 collaborateurs présents dans tout le royaume, acteur majeur du catering aérien, Newrest est le seul opérateur à intervenir sur l’ensemble des secteurs : catering aérien, restauration collective, base-vies, retail et facility management.</p><br><br> <p>https://www.newrest.eu/</p><br><br><br> </div>