Property Consultants Jobs in Morocco 2026

0 to 0 years Bayt

Consultant Analyste IT et Data Fiscalité en Freealance

On-site - Morocco 12 June 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Contexte :Dans le cadre de notre projet, nous recrutons un consultant IT et Data spécialisé en fiscalité pour accompagner la modernisation des processus déclaratifs et de reporting d’une Direction Fiscale. L’objectif est de réduire les risques opérationnels liés aux traitements manuels sous Excel et d’industrialiser les calculs complexes. <ul><li>Durée : 6 mois</li><li>Démarrage : ASAP</li><li>Localisation : Casablanca, Maroc</li></ul>Missions :<ul><li>Cartographier les processus manuels existants (déclarations fiscales, reporting, contrôles)</li><li>Identifier les opportunités d’automatisation et d’industrialisation</li><li>Proposer une feuille de route priorisée des initiatives</li><li>Développer et déployer les automatisations retenues (VBA, Power Query, extractions sources)</li><li>Optimiser les calculs fiscaux et les flux de données</li><li>Explorer des cas d’usage IA pour les contrôles de cohérence et traitements volumineux</li></ul>Profil recherché :<ul><li>Maîtrise avancée d’Excel (VBA, Power Query, modélisation de données)</li><li>Expérience en automatisation de processus et gestion de flux de données</li><li>Compréhension des processus fiscaux et déclaratifs (un plus significatif)</li><li>Capacité à dialoguer avec des équipes métier non techniques</li><li>Autonomie, rigueur, pédagogie et orientation résultats</li></ul>Compétences clés :<ul><li>VBA Excel, Power Query</li><li>Extraction de données (SAP, EDS, etc.)</li><li>Automatisation de flux, optimisation de calculs</li><li>Sensibilité aux cas d’usage IA/data</li></ul>Livrables :<ul><li>Cartographie des processus manuels et des risques</li><li>Catalogue des opportunités d’automatisation (effort/valeur)</li><li>Recommandations techniques motivées</li><li>Feuille de route priorisée et chiffrage indicatif </li></ul> </div>

0 to 0 years Naukri Gulf

Data and AI Consultant

On-site - Morocco - Boulemane 27 May 2026

Information Technology

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Context : As part of strengthening the DATA&AI development team, we are looking for a consultant for our client to participate in the design, development and industrialization of Data, BI and Artificial Intelligence solutions, in order to enhance the value of the company's data and support its digital transformation. <ul> <li>Duration: 110 JH renewable</li> <li>Start date: ASAP</li> <li>Location: Casablanca, Morocco</li> </ul> Main tasks: <ul> <li>Managing the data lifecycle: extraction, transformation, loading and valorization via pipelines and dashboards</li> <li>Develop and maintain ETL flows (Talend Open Studio, Python) and orchestrate workflows with Apache Airflow</li> <li>Design and deploy interactive dashboards with Qlik Sense</li> <li>Use Python to automate processes and perform advanced analyses</li> <li>Designing, training and optimizing AI models (Machine Learning, Deep Learning, NLP, Computer Vision)</li> <li>Industrializing AI solutions (technical foundation, integration into existing applications)</li> <li>Define and implement robust and scalable AI architectures (APIs, microservices, MLOps)</li> <li>Clean, transform and ensure the quality of datasets for model training</li> <li>Collaborating with third-party teams, Data and Dev to ensure production deployment</li> <li>To ensure technological monitoring in order to enrich the technical foundation</li> </ul> Additional activities: <ul> <li>Attend the technical and functional scoping workshops</li> <li>Communicating with project stakeholders</li> </ul> Required technical skills: <ul> <li>ETL : Talend Open Studio, Python, Apache Airflow</li> <li>BI : Click Sense</li> <li>Python: automation, analysis, AI development (Pandas, NumPy)</li> <li>Frameworks IA : TensorFlow, PyTorch, Scikit-learn</li> <li>AI Industrialization: Technical Foundation, Integration, MLOps</li> <li>Data Governance and Quality</li> <li>Ability to transform business needs into high-performance Data & AI solutions</li> </ul> Behavioral skills: <ul> <li>Collaborative work with developers and technical teams</li> <li>Strong commitment and availability</li> </ul></div></section>

0 to 0 years Bayt

Consultant Data et IA en Freelance

On-site - Morocco 26 May 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Contexte : Dans le cadre du renforcement de l’équipe de développement DATA&IA, nous recherchons pour notre client un consultant pour participer à la conception, au développement et à l’industrialisation de solutions Data, BI et Intelligence Artificielle, afin de valoriser les données de l’entreprise et accompagner sa transformation digitale. <ul><li>Durée : 110 JH  renouvelables </li><li>Démarrage : ASAP</li><li>Localisation : Casablanca, Maroc</li></ul>Missions principales : <ul><li>Gérer le cycle de vie des données : extraction, transformation, chargement et valorisation via pipelines et tableaux de bord</li><li>Développer et maintenir des flux ETL (Talend Open Studio, Python) et orchestrer les workflows avec Apache Airflow</li><li>Concevoir et déployer des tableaux de bord interactifs avec Qlik Sense</li><li>Utiliser Python pour automatiser les traitements et réaliser des analyses avancées</li><li>Concevoir, entraîner et optimiser des modèles IA (Machine Learning, Deep Learning, NLP, Computer Vision)</li><li>Industrialiser les solutions IA (socle technique, intégration dans les applications existantes)</li><li>Définir et implémenter des architectures IA robustes et scalables (API, microservices, MLOps)</li><li>Nettoyer, transformer et garantir la qualité des datasets pour l’entraînement des modèles</li><li>Collaborer avec les équipes métiers, Data et Dev pour assurer la mise en production</li><li>Assurer une veille technologique pour enrichir le socle technique</li></ul>Activités complémentaires : <ul><li>Assister aux ateliers de cadrage technique et fonctionnel</li><li>Communiquer avec les parties prenantes des projets</li></ul>Compétences techniques requises : <ul><li>ETL : Talend Open Studio, Python, Apache Airflow</li><li>BI : Qlik Sense</li><li>Python : automatisation, analyse, développement IA (Pandas, NumPy)</li><li>Frameworks IA : TensorFlow, PyTorch, Scikit-learn</li><li>Industrialisation IA : socle technique, intégration, MLOps</li><li>Gouvernance et qualité des données</li><li>Capacité à transformer les besoins métiers en solutions Data & IA performantes</li></ul>Compétences comportementales : <ul><li>Travail collaboratif avec développeurs et équipes techniques</li><li>Fort engagement et disponibilité</li></ul> </div>

0 to 0 years Bayt

PMO Consultant

On-site - Morocco 18 July 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Alten Maroc is defined by a deeply collaborative culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent. This environment is enhanced by a strong drive for innovation, encouraging creativity, initiative, and experimentation across projects. A structured and disciplined organization ensures efficiency, rigor, and quality in engineering delivery. Performance and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. Job : The PMO consultant will support a local project team and will be responsible for: <ul><li>Creating and managing the schedule of tasks and milestones for projects;</li><li>Monitoring and controlling the smooth progress of the project;</li><li>Analyzing results and proposing action plans based on deviations between forecasts and achievements;</li><li>Tracking project-related Risks & Opportunities and deducing potential project impacts;</li><li>Managing project reporting by monitoring various indicators and KPIs;</li><li>Creating presentation and steering materials to lead project or program progress meetings.</li></ul> Required profile : <ul><li>Engineering school or M2 engineering degree</li><li>Professional experience ranging from graduation to 6 years.</li><li>Experience in the automotive/aeronautical/railway sector</li><li>Ability to be on the client site at least 3 days/week</li><li>Proficiency in planning fundamentals: WBS, Critical Path, free/total float, dynamic scheduling</li><li>Proficiency in planning tools: MS Project, Planisware, Primavera</li><li>Very good command of office tools including Excel/PPT</li><li>Knowledge and experience in automotive/aeronautical/railway industrial environments</li><li>Developed consultant mindset: autonomous, flexible, proactive, client/result oriented, "fast learner"</li><li>Very good communicator</li><li>Rigor & flexibility</li><li>French C1 minimum</li><li>English B2 minimum</li></ul> </div>

0 to 0 years Bayt

PMO Consultant - Quality

On-site - Morocco 18 July 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Alten Maroc is defined by a deeply collaborative culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent. This environment is enhanced by a strong drive for innovation, encouraging creativity, initiative, and experimentation across projects. A structured and disciplined organization ensures efficiency, rigor, and quality in engineering delivery. Performance and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. Job : The PMO consultant will support a local project team and will be responsible for: • Monitoring project compliance: Verify that deliverables and milestones meet the functional, technical, and business requirements defined upstream; • Managing the tracking of acceptance criteria and associated action plans; • Implementing a continuous improvement approach: Apply PDCA and Kaizen methods to optimize project processes and reduce non-quality issues; • Tracking quality performance indicators: Monitor project KPIs (e.g., first-time pass rate for deliverables); • Facilitating milestone reviews: Prepare and lead quality check-ins before steering committee meetings, with clear summaries on quality risks and corrective actions; • Capitalizing on lessons learned: Identify best practices and areas for improvement for future projects through structured REX (lessons learned sessions); Required profile : <ul><li>Engineering school or M2 in Engineering</li><li>Professional experience ranging from 0 to 6 years after graduation.</li><li>Experience in the automotive/aerospace/railway sector</li><li>Ability to work on the client's site a minimum of 3 days/week</li><li>Mastery of quality fundamentals: project milestones, V&V, PMQ, PDCA, Kaizen, Six Sigma;</li><li>Very good command of office tools, including Excel/PPT</li><li>Knowledge and experience in automotive/aerospace/railway industrial environments</li><li>Developed consultant mindset: autonomous, flexible, proactive, client/result-oriented, "fast learner"</li><li>Very good communication skills</li><li>French C1 minimum</li></ul> </div>

0 to 0 years Bayt

Data Visualization Consultant

On-site - Morocco 18 July 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Alten Maroc is defined by a deeply collaborative culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent. This environment is enhanced by a strong drive for innovation, encouraging creativity, initiative, and experimentation across projects. A structured and disciplined organization ensures efficiency, rigor, and quality in engineering delivery. Performance and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. Job : The consultant will be responsible for: <ul><li>Designing and developing interactive and dynamic dashboards in Tableau Desktop.</li><li>Optimizing dashboards and applying Data Visualization best practices.</li><li>Writing and optimizing SQL queries for data analysis.</li><li>Using BigQuery for data extraction and analysis.</li><li>Designing visualizations adapted to business needs.</li><li>Participating in the simplification and enhancement of data.</li><li>Collaborating with business and technical teams.</li><li>Contributing to the Vusion and RFF projects.</li></ul> Required profile : Graduated with a Master's degree (Bac+5) from an engineering school or equivalent university with a specialization in IT, or with equivalent significant experience. Experience: 3 to 7 years of experience in Data Visualization Required Skills: <ul><li>Tableau Desktop, SQL, BigQuery, Data Visualization, Data Analytics, Dashboard Design </li></ul> </div>

0 to 0 years Bayt

Data Loss Prevention (DLP) Implementation Consultant - Part Time

Remote - Morocco 24 July 2026

Telecom & Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary We are looking for a Data Loss Prevention (DLP) Implementation Consultant to deploy, configure, and implement an enterprise Data Loss Prevention solution. The consultant will be responsible for installing and activating the DLP platform, configuring security policies, deploying endpoint agents for Windows and macOS devices, and ensuring the solution is operational and aligned with customer security requirements. Key Responsibilities Activate and configure DLP software licenses. Install and deploy the DLP Management Server. Configure the DLP Server according to best practices. Design, implement, and fine-tune DLP policies. Configure policy rules for data protection and compliance. Deploy DLP endpoint agents on Windows and macOS devices. Validate agent communication with the DLP server. Perform system testing and troubleshooting. Monitor deployment progress and resolve implementation issues. Collaborate with customer IT and security teams during implementation. Prepare deployment documentation and configuration guides. Conduct knowledge transfer sessions for customer administrators. Support UAT and go-live activities. Ensure implementation follows vendor and security best practices. Required Qualifications Bachelor's degree in Computer Science, Information Security, or a related field. 3+ years of experience implementing enterprise DLP solutions. Experience deploying DLP servers and endpoint agents. Knowledge of Windows and macOS administration. Experience creating and managing DLP policies. Understanding of endpoint security and data protection concepts. Familiarity with Active Directory and Group Policy. Strong troubleshooting and analytical skills. Excellent communication and documentation skills. Preferred Qualifications Experience with one or more DLP solutions such as: Forcepoint DLP Symantec DLP (Broadcom) Trellix/McAfee DLP Microsoft Purview DLP Digital Guardian CoSoSys Endpoint Protector Security certifications such as Security+, CISSP, or vendor-specific certifications. Experience with SIEM and endpoint security solutions. Experience with data classification and compliance frameworks (GDPR, ISO 27001, HIPAA, PCI-DSS). Soft Skills Customer-facing communication skills. Strong documentation abilities. Problem-solving mindset. Ability to work independently. Strong organizational skills. Team collaboration. </div>

0 to 0 years Bayt

Senior Salesforce Sales & Service Cloud Consultant

On-site - Morocco 16 July 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Capgemini is characterized by a predominantly collaborative culture, placing people, trust and teamwork at the core of its practices. A close management approach fosters guidance, empowerment and skills development within a supportive environment. This culture is reinforced by a strong organizational dimension, ensuring process rigor, reliability and operational efficiency. It is complemented by a competitive component focused on performance and customer satisfaction, while a more moderate innovation dimension supports the continuous evolution of services and expertise. Job : Join a dynamic company in the IT sector in the heart of Casablanca. As a Senior Salesforce Sales & Service Cloud Consultant, your mission will be to support our clients in transforming their customer experience through innovative solutions. Actively contribute to the success of our clients' projects by providing in-depth expertise on the Salesforce Sales Cloud and Service Cloud platforms. Aim for excellence in designing and implementing high-performing solutions, while ensuring customer satisfaction and developing lasting trusting relationships. Your key responsibilities will include: <ul><li>Analyzing clients' business needs and translating them into functional and technical specifications.</li><li>Configuring and customizing Salesforce Sales Cloud and Service Cloud environments.</li><li>Designing and implementing complex workflows, automations, and integrations.</li><li>Training and supporting end-users and internal teams.</li><li>Providing technical support and strategic advice to optimize platform usage.</li><li>Keeping up with technological advancements in the Salesforce ecosystem.</li></ul> Required profile : You hold a degree of Master's level (Bac +5) or higher, ideally in Computer Science or Electronics. Professional experience of 5 to 10 years is required, with demonstrated expertise in Salesforce, specifically on the Sales and Service clouds. To excel in this role, the following skills are sought: <ul><li>In-depth mastery of the Salesforce Sales Cloud and Service Cloud platform.</li><li>Excellent analytical, design, and problem-solving skills.</li><li>Ability to manage complex projects and interact with various stakeholders.</li><li>Strong communication and presentation skills.</li><li>Knowledge of project management methodologies (Agile preferred).</li><li>Salesforce certifications (Administrator, Consultant) would be a plus.</li></ul>If you see yourself in this description and wish to take on new, stimulating challenges, don't wait! Apply now using the "Send my CV to the recruiter" button below. </div>

0 to 0 years Naukri Gulf

Consultant

On-site - Morocco - Boulemane 22 June 2026

Human Resources

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Do you want to design high-impact change strategies and support companies in their profound transformations? Join our Business Transformation & Change Management projects within the Human Resources & Transformation Business Unit, specializing in the transformation of HR departments, working with clients in a variety of sectors (banking, energy, transportation, public sector, retail, etc.). As a consultant, you will work with key accounts on high-impact strategic and operational projects, whether digital, organizational, cultural, or business-related, such as: Business Transformation Strategic Plan: defining new operational models, analyzing disruptions, and developing strategic plans. Reorganizations: conducting organizational diagnostics, designing new structures, and addressing social challenges. Operational Performance: deploying optimization and efficiency strategies, and reducing costs. Post-Merger Integration: Prepare and manage merger, carve-out, or dismantling projects, from risk/opportunity identification to deployment (organization, leadership, culture). Governance: Implement governance models that optimize decision-making processes. Change Management Audit: Conduct maturity and impact assessments of change. Strategic Plan: Develop support strategies tailored to the client's context. Communication: Design and lead communication and engagement initiatives. Coaching & Training: Support managers in their transformation approach (coaching, workshops, co-development) and leaders in sponsoring transformation programs. Monitoring: Manage, measure, and sustain results over time. You will also be involved in the firm's internal activities, focusing on various topics: Developing or strengthening our offerings / analyzing innovations and current challenges. Developing new opportunities through responses to calls for tenders and commercial proposals. The team's publication policy (writing articles, presenting sector-specific analyses, studies, white papers, etc.).</div></section><section>Desired Candidate ProfileA graduate of a top engineering or business school, you ideally have 3-5 years of successful experience in consulting or organizational transformation. You have a strong interest in data and AI challenges, the ability to quickly develop expertise in these areas, and are enthusiastic about helping our clients seize opportunities. Are you curious and enjoy teamwork? Are you known for your analytical skills? Do you want to join a dynamic and motivating professional environment? Do you share our values of excellence, entrepreneurship, innovation, sharing, kindness, and work-life balance? Are you fluent in French and English in a professional context? Then join us!</section>

0 to 0 years Bayt

Senior Functional Consultant

On-site - Morocco 7 July 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : DXC – CDG stands out for a culture strongly focused on performance and competitiveness, where ambition, challenge and customer orientation shape priorities. This dynamic is balanced by a collaborative culture, fostering trust, empowerment and close managerial support. It also integrates an innovation dimension, encouraging initiative, adaptability and experimentation. Finally, a well-established organizational culture provides structure, ensuring process rigor, reliability and operational efficiency. Job : Mission to assist insurance agents and their staff, as well as salaried sales representatives of Generali, with level 2 application support for the daily use of their commercial management portal (GRC) based on Sales Force, which is their core business tool. Required profile : <ul><li>A senior functional consultant in the insurance sector with 5 years of experience.</li><li>Experience in functional assistance, user support, ticket management, and the insurance business.</li><li>Very good oral and written French communication skills, good user relations.</li><li>Analytical and synthesis skills.</li><li>Teamwork, but remotely with a coordinator in France.</li><li>Knowledge of Sales Force and ServiceNow systems (ticket creation), comfortable with AI and reporting tools like Power BI.</li><li>Excellent oral French communication (essential criterion).</li><li>Proven experience in user support.</li><li>Comfortable with taking calls, assisting users, and resolving incidents in real-time.</li><li>Good knowledge of the insurance sector is also appreciated.</li><li>Autonomy, rigor, and analytical skills.</li><li>Excellent interpersonal skills, customer service orientation, and ability to handle tense situations calmly and professionally.</li></ul> </div>

0 to 0 years Naukri Gulf

Consultant

On-site - Morocco - Casablanca 2 June 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Job Description <div> Do you want to design high-impact change strategies and support companies in their profound transformations? You will be involved in Business Transformation & Change Management projects, within the Human Resources & Transformation Business Unit, specializing in the transformation of HR departments, working with clients in various sectors (banking, energy, transport, public sector, retail, etc.). As a consultant, you will work with key accounts on high-impact strategic and operational projects, whether digital, organizational, cultural, or business-related, such as: Business Transformation <ul> <li> Strategic plan : define new operational models, analyze disruptions and develop strategic plans.</li> <li> R organizations : to carry out organizational diagnoses, design new structures and support social issues.</li> <li> Operational performance : deploying optimization and efficiency strategies, and cost reduction strategies.</li> <li> Post-Merger Integration : prepare and manage merger, carve-out or dismantling projects, from risk/opportunity identification to deployment (organization, leadership, culture).</li> <li> Governance : implement governance models that optimize decision-making chains.</li> </ul> Change Management <ul> <li> Audit : to carry out maturity and impact assessments of the change.</li> <li> Strategic plan : develop support strategies adapted to the client's context.</li> <li> Communication : designing and facilitating communication and engagement strategies.</li> <li> Coaching & training : supporting managers in their transformation posture (coaching, workshops, co-development) and leaders in their sponsorship of transformation programs.</li> <li> Monitoring: to manage, measure and anchor the results over time.</li> </ul> You will also be required to get involved in the internal life of the firm, on various topics: <ul> <li>The development or strengthening of our offerings / the analysis of current innovations and challenges.</li> <li>Developing new opportunities through responses to calls for tenders and commercial proposals.</li> <li>The team's publication policy (writing articles, presenting sector-specific analyses, studies, white papers, etc.).</li></ul></div></div></section><section>Desired Candidate ProfileQualifications <div> With a degree from a top engineering school or a top management school, you ideally have a first successful experience of 3 to 5 years in consulting or organizational transformation. You have an affinity for the challenges related to data and AI, an ability to quickly develop skills in these areas, and are enthusiastic about helping our clients seize opportunities. Are you curious and enjoy working in a team? Are you known for your analytical skills? Do you want to join a dynamic and motivating professional environment? Do you share our values of excellence, entrepreneurship, innovation, sharing, kindness, and work-life balance? Do you speak French and English fluently in a professional context? So join us!</div></section>

0 to 0 years Naukri Gulf

Customer Support Consultant

On-site - Morocco - Rabat 4 June 2026

Logistics, Supply Chain & Procurement

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world s leading SaaS, software, or hardware solutions? Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let s see what it takes. What you will do: <ul> <li>Deliver outstanding customer support via emails and calls;</li> <li>Follow internal procedures and SOPs;</li> <li>Collaborate with internal teams to ensure efficient issue resolution;</li> <li>Handle sensitive customer data with care and security;</li> <li>Apply the latest and greatest customer happiness practices;</li> <li>Maintain deep understanding of client solutions and meet KPI;</li> <li>Communicate with developers and cross-functional specialists.</li> </ul> What you need to succeed in this role: <ul> <li> Excellent German and English language skills (at least C1 level for both speaking and writing); </li> <li> 6 12 months of experience in customer support; </li> <li>Strong analytical thinking and research skills;</li> <li>Positive, proactive and responsible attitude;</li> <li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</li> </ul> Benefits: <ul> <li>Fixed schedule: Monday Friday, 10 AM 6 PM UTC;</li> <li>Opportunity to cooperate fully remotely;</li> <li>Inclusive international environment;</li> <li>Compensation in USD;</li> <li>Rewards for referring friends;</li> <li>Balance between project workload and personal time, but also internal health policy;</li> <li>Responsive leadership interested in your development and long-lasting cooperation;</li> <li>Greenhouse conditions for self-development;</li> <li>A culture built on trust, with no time-tracking requirements.</li> </ul> *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook , Instagram , and LinkedIn . So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice . </div></section>

0 to 0 years Naukri Gulf

Senior Consultant

On-site - Morocco - Boulemane 26 May 2026

Logistics, Supply Chain & Procurement

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">The Senior Consultant will work within a project team, under the supervision of an experienced manager or director, to carry out strategic and operational missions for our clients.The missions may include, in particular, the following topics:<ul> <li>Development of logistics master plans , optimization of transport and warehousing costs, selection of Supply Chain solutions (forecasting / planning / DRP)</li> <li>Optimization of the logistics network (data analysis and study of scenarios relating to the nature, number and size of warehouses and platforms according to product flows);</li> <li>Optimization of transport (redesign of the transport network, development of the transport plan under constraints, implementation of the control tower organization)</li> <li>Optimization of the management of industrial and logistical flows , particularly in factories or warehouses;</li> <li>Design and implementation of logistics sites (sizing studies, participation in the preparation and evaluation of tenders, monitoring of progress).</li> <li>Support in selecting and/or implementing tools for managing and optimizing workflows (participation in drafting specifications, solution studies, and support for implementing software packages); IT strategy, solution selection (ERP/WMS/MES), redesign of business processes, assistance with information system implementation, and change management.</li> <li>Planning strategy , redesign of medium- to long-term planning processes (PIC/PDP);</li> <li>Industrial strategies and schemes, industrial planning, Lean Six Sigma operational excellence , Industry 4.0, MCO/MRO, production and MES, innovation and product development</li> </ul></div></section><section>Desired Candidate ProfileYou are a graduate of a top engineering or management school, or a renowned university, and you are drawn to consulting and the challenges of business transformation. You have at least 4 years of experience in consulting or in the transportation, industrial, or distribution sectors.You possess the ability to work in a team, an open mind, an analytical mind, and you wish to join a stimulating professional environment, in which you will share strong values such as a results-oriented culture, quality and customer satisfaction.The candidate must possess the following qualities:<ul> <li>An intellectual curiosity, a sharp critical and analytical mind, allowing you to quickly understand customer issues and produce high value-added deliverables;</li> <li>Excellent interpersonal skills, a strong sense of service and a proactive approach to build a relationship of trust with your clients and support them in their transformation projects;</li> <li>Strong analytical skills, with an aptitude for quantitative topics and solving complex problems;</li> <li>Proficiency in Microsoft Office (especially PowerPoint and Excel) as well as data visualization tools such as Power BI ;</li> <li>Skills in data analysis (processing, modeling, interpretation), ideally with knowledge of languages or environments such as SQL, Python or BI tools ;</li> <li>A good knowledge of the Supply Chain management tools market (APS, WMS, TMS, OMS, ERP components), direct experience with certain software packages constitutes a real asset;</li> <li>Excellent communication skills, allowing you to interact effectively with a variety of stakeholders, from operational teams to management committees;</li> <li>The desire to evolve in an environment conducive to personal development, within human-sized teams promoting close relationships, collaboration and knowledge sharing.</li> </ul></section>

0 to 0 years Bayt

PMO Consultant

On-site - Morocco 18 July 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Alten Maroc is defined by a deeply collaborative culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent. This environment is enhanced by a strong drive for innovation, encouraging creativity, initiative, and experimentation across projects. A structured and disciplined organization ensures efficiency, rigor, and quality in engineering delivery. Performance and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. Job : The PMO consultant will support a local project team and will be responsible for: • Managing and controlling the project budget: Track actual costs, commitments, and forecasts, ensuring they align with the allocated budget; • Analyzing financial variances: Identify deviations between planned and actual costs, and propose corrective action plans; • Managing financial forecasts: Develop and update cost forecasts in collaboration with project managers and stakeholders; • Managing financial indicators: Define and track financial KPIs (e.g., Cumulative Cost, Cost Variance, ROI) • Optimizing costs: Identify opportunities for savings and cost reduction without impacting quality or deadlines; • Leading financial reviews Required profile : <ul><li>Engineering school or M2 engineering degree</li><li>Professional experience from 0 to 6 years after graduation.</li><li>Experience in the automotive/aeronautics/railway sector</li><li>Ability to work on client site at least 3 days/week</li><li>Proficiency in cost fundamentals: CBS, direct/indirect cost, CAPEX/OPEX, cost to complete, forecast/actual analysis, workload/capacity analysis, workload curve</li><li>Proficiency in cost management tools: Planisware, Primavera, SAP/Oracle</li><li>Very good command of office tools, including Excel/PPT</li><li>Knowledge and experience in automotive/aeronautics/railway industrial environments</li><li>Developed consulting mindset: autonomous, flexible, proactive, client/result-oriented, "fast learner"</li><li>Very good communicator</li><li>Rigor & flexibility</li><li>French C1 minimum</li><li>English B2 minimum</li></ul> </div>

0 to 0 years Bayt

Consultant

On-site - Morocco 4 August 2026

Research & Development

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service The consultant shall, within the relevant timeframe, provide ECA SRO-NA with: - Continuous technical support advisory services and providing capacity building activities to the NDPC and Ghanian institutions/ministries to better leverage diaspora contribution to sustainable development in Ghana. - Periodic monitoring, evaluation, and follow-up reports on programme implementation and progress in implementing the matrix of reforms in Ghana. - Technical inputs and knowledge products documenting Ghana’s experience and best practices for application in other countries. - Adapted tools and adequate frameworks and related guidance to support other countries in integrating diaspora contributions into national and medium-term development planning and channeling remittances to investment. The plan and deadlines for the deliverables will be discussed and decided in consultation between the consultant and SRO-NA Work Location GHANA Expected duration 6 months Duties and Responsibilities Background and rationale for support Diasporas contribute significantly to the sustainable development of both destination and origin countries, making diverse economic, social, and cultural contributions. They bring home significant remittances and skills from destination countries, providing significant benefits to home countries and as useful source of technological transfer, and innovative ideas for national development. Migrants also acquire financial resources for sole and joint investment to improve lives, make financial returns, or both. Despite their increasing importance, diaspora policies still receive less consideration than immigration policies. Remittances are a vital tool for development and have significant implications for economic growth through the increase of consumption, investment, and social spending (education, health, social security…). Remittances inflows have increased significantly in recent years and have become the main financial external inflow in African countries, surpassing other inflows that traditionally play an important role in these countries, such as official development assistance (ODA) and foreign direct investment (FDI). However, the positive contribution of international migrants, remittances in particular, is overlooked. And while countries have made some progress on capitalizing on migrants' contribution to development, in African countries these efforts continue to be a missed opportunity. Understanding migrants' positive contribution to their receiving countries and designing policies and tools that protect and empower them is key for maximizing the socioeconomic benefits of migration. Knowing the importance of remittances to economic development and to facilitate evidence-based policies and their implementation, the governments, the private sector, and the NGOs need clear tools, framework and policies that help to better optimize the contribution of Diasporas in the development of their countries of origin. In this context, ECA is implementing a programme on "Strengthening the migration-development nexus in Africa » from 2024 to 2027. The programme supports six African Member States that have diverse migration patterns, strategic geographical location, significant migration flows, diverse diaspora, significant remittance inflows (in percentage of GDP), and proactive efforts from the government to leverage migration for development and channel remittances to productive investments. Duties and Responsibilities: Under the direct supervision of the Chief of the Subregional Initiatives Section and the Economic Affairs Officer, and the overall supervision of the Director of the North Africa Regional Office, the consultant will provide continuous technical support and advisory services under the Programme “Strengthening the Migration–Development Nexus in Africa,” to leverage the contribution of Ghanian diaspora and channel remittances to investment including developing adequate tools/instruments, monitoring and follow-up of reforms implementation in Ghana, while supporting other countries through the transfer of Ghana’s experience and best practices to develop their own frameworks/ tools for integrating diaspora contributions into development planning and channeling remittances to investment. The consultant will: - provide continuous technical and advisory support to the NDPC, the national technical working group and Ghanaian institutions/ministries in charge of remittances and diaspora contribution under the Programme “Strengthening the Migration–Development Nexus in Africa”, especially in the area of providing: - capacity building training to Metropolitan, Municipal and Districts Assembles (MMDAs) in Ghana on how to mainstream migration and diaspora contributions and remittance in their respective Medium-Term Plans (MTDPs), 2026-2029, using the Ghana training toolkits - technical backstopping to MMDAs in preparing their respective “Migration for development and Diaspora Contributions and Remittances Action Plans; - technical coordination and support to Bank of Ghana (BoG), Ministry of Finance (MoF); Ministry of Foreign Affairs (MFA), Diaspora Desk, Office of the President, Ghana Investment Promotion Centre (GIPC)/Ministry of Trade and Industries (MOTI) to develop appropriate instruments/tools to operationalize the migration and diaspora contributions and remittance interventions outlined in the Medium Term National Development Policy Framework, 2026-2029. These instruments/tools include National Remittance Strategy and Diaspora Investment Strategy; and - support to national dissemination and advocacy programmes on migration and diaspora contributions and remittances, instituted by NDPC. - Monitor, evaluate, and follow up on programme and policy reforms implementation in Ghana to ensure effective implementation, delivery and results, including: - finalizing the results framework for monitoring the implementation of migration and diaspora contributions and remittance interventions outlined in the Medium-Term National Development Policy Framework, 2026-2029; and - provide technical support to NDPC to mainstream relevant Key Performance Indicators (KPIs) in the Medium-Term National Development Policy Framework, 2026-2029 indicator matrix, as well as collecting the baseline data and setting the relevant targets to the implementation period. - Support implementation and provide technical inputs and promoting south-south cooperation with other countries beneficiaries of the programme through the transfer of Ghana’s experience and dissemination of best practices. - Assist other countries and provide technical inputs and advisory services in developing their own tools to integrate diaspora contributions into national and medium-term development planning and channel remittances to productive investment. Qualifications/special skills Advanced university degree (Masters' degree) in economics, social science (Statistics, Development, Economics, Sociology, Demography, Population Studies, Migration, etc.) or any related field is required. A first-level university degree in a combination of additional two years of qualifying experience may be accepted in lieu of the master's degree. A PhD in the same field is an advantage A minimum of 5 years of experience in Economy/social research and analysis is required Experience in policy planning and elaboration of policies, and analysis of migration trends and contribution to development is desirable Experience with national organizations in charge of planning and migration issues in Ghana or with the normative and/or operational work of the African Union and the United Nations system is desirable Languages English and French are the working languages of the UN Secretariat. For this consultancy, Fluency in English is required. Knowledge of Arabic or French is desirable Additional Information Not available. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS. </div>

0 to 0 years Bayt

Customer Support Consultant

Remote - Morocco 2 June 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What You Will Do: Deliver outstanding customer support via phone and email; Manage incoming tickets, investigate issues and ensure timely follow-ups; Provide first-level troubleshooting and escalate complex cases when needed; Guide customers through software workflows, settings and configuration screens using documented procedures; Support customers with how-to questions and common accounting workflows; Coordinate with internal specialists regarding escalated cases; Maintain accurate ticket documentation and contribute to knowledge base updates; Keep up with evolving tools, processes and product updates; Handle sensitive customer data with care and security; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists. What you need to succeed in this role: Native Dutch and excellent English communication skills (at least C1 level for both spoken and written); Experience in a customer-facing support role, ideally within a B2B or software environment; Strong communication skills and ability to manage customer expectations professionally; Structured and process-oriented approach to troubleshooting and ticket handling; Ability to investigate issues methodically and follow documented procedures to identify when issues should be escalated; Comfortable navigating complex software, settings, and configuration screens; Fast learner with the ability to master complex software products over time; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). Will be a great plus: French communication skills (at least C1 level for both spoken and written); Experience with ERP or accounting software such as Exact Globe, Exact Online, SAP, Odoo, or similar platforms; Basic bookkeeping or accounting knowledge, including invoicing, general ledger, and accounts payable/receivable concepts; Remote desktop support experience (Splashtop, TeamViewer, AnyDesk); Experience with CRM systems; Basic SQL or database awareness; Familiarity with Peppol or electronic invoicing; Benefits and Perks: Fixed schedule: Monday–Friday, 9am - 5pm, GMT+2; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice . </div>

0 to 0 years Bayt

Customer Support Consultant

Remote - Morocco 26 May 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What You Will Do: Deliver outstanding customer support via phone and email; Manage incoming tickets, investigate issues and ensure timely follow-ups; Provide first-level troubleshooting and escalate complex cases when needed; Guide customers through software workflows, settings and configuration screens using documented procedures; Support customers with how-to questions and common accounting workflows; Coordinate with internal specialists regarding escalated cases; Maintain accurate ticket documentation and contribute to knowledge base updates; Keep up with evolving tools, processes and product updates; Handle sensitive customer data with care and security; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists. What you need to succeed in this role: Native Dutch; Excellent French and English communication skills (at least C1 level for both spoken and written); Experience in a customer-facing support role, ideally within a B2B or software environment; Strong communication skills and ability to manage customer expectations professionally; Structured and process-oriented approach to troubleshooting and ticket handling; Ability to investigate issues methodically and follow documented procedures to identify when issues should be escalated; Comfortable navigating complex software, settings, and configuration screens; Fast learner with the ability to master complex software products over time; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). Will be a great plus: Experience with ERP or accounting software such as Exact Globe, Exact Online, SAP, Odoo, or similar platforms; Basic bookkeeping or accounting knowledge, including invoicing, general ledger, and accounts payable/receivable concepts; Remote desktop support experience (Splashtop, TeamViewer, AnyDesk); Experience with CRM systems; Basic SQL or database awareness; Familiarity with Peppol or electronic invoicing; Benefits and Perks: Fixed schedule: Monday–Friday, 9am - 5pm, GMT+2; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice . </div>

0 to 0 years Bayt

Junior Consultant

On-site - Morocco 7 June 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description & Summary Rejoins le BAS – Le futur de la finance t'attend ! Tu rêves de redéfinir la finance de demain ? Chez BAS, tu seras au cœur des transformations stratégiques des directions financières : accélération des clôtures, fiabilisation des comptes, automatisation innovante, réinvention des organisations et intégration des normes. Des missions stimulantes, un impact tangible, une proximité client exceptionnelle – et tout cela dans un cadre qui dépasse les frontières de l'audit traditionnel. Es-tu prêt(e) à faire bouger les lignes ? BAS t'attend ! Ce que nous pouvons attendre de vous : · Diplômé(e) d’une école de commerce, d’ingénieur ou d’un master universitaire avec spécialisation en finance, comptabilité, audit, ou gestion · Une double compétence finance / systèmes d’information ou finance / data est un plus · Une ou plusieurs expériences (stage, alternance) en direction financière, contrôle de gestion, audit ou en cabinet de conseil · Idéalement, participation à un projet de transformation, de digitalisation ou d’optimisation de processus · Bonnes bases en comptabilité générale et analytique, contrôle de gestion · Connaissance des principaux processus financiers (P2P, O2C, R2R) · Maîtrise d’Excel et bonne connaissance d’un ERP (SAP, Sage, Oracle, etc.) ou d’un outil de reporting (Power BI, Tableau, etc.) est un plus · Appétence pour les outils digitaux, les sujets data et l’automatisation · Curiosité, envie d’apprendre, rigueur · Esprit d’analyse, esprit critique et capacité de synthèse · Aisance relationnelle et bonne communication orale et écrite · Adaptabilité et goût du travail en équipe · Sens du service et posture de consultant en devenir · Français courant · Anglais professionnel (écrit / oral) · Projets étudiants autour de la transformation digitale, de la finance ou du conseil · Certification ou MOOC suivis (ex. : introduction au contrôle interne, Power BI, Lean Six Sigma Yellow Belt…) Ces avantages que nous vous offrons : • Flexibilité avec notre charte, FlexWork ; • Programme Be Well, Work Well pour prendre soin de sa santé ; • Écosystème de santé pour trouver à qui parler, être écouté et aidé quelles que soient vos difficultés professionnelles ou personnelles ; • Mobilité nationale et internationale possible ; • Accès illimité à notre plateforme de formation. </div>

0 to 0 years Bayt

Technical Support Consultant

Remote - Morocco 4 June 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: Deliver outstanding technical support via chats and emails; Manage customer support tickets and maintain a 24-hour response SLA; Attend regular engineering planning sessions to stay informed on upcoming releases, migrations and product changes; Prepare and lead recurring support retrospectives, identifying customer trends and helping Engineering prioritize improvements; Review AI chatbot conversations and optimize Inkeep rules, workflows and responses to improve support quality; Maintain and improve customer-facing documentation and self-service resources in GitBook; Improve support systems and processes, including Zendesk workflows, automations and Linear ticket management; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI. What you need to succeed in this role: Excellent English communication skills (at least C1 for both spoken and written); Experience with Zendesk, including workflow optimization, automations and support operations; Troubleshooting skills, including the ability to distinguish between product bugs, user environment issues and third-party platform limitations; Experience with Linear or similar modern ticketing and prioritization platforms; Ability to translate technical concepts into clear, user-friendly language and communicate with both engineers and non-technical users; Understanding of software releases, migrations and their potential impact on customers and product performance; Organizational skills, including the ability to identify trends, run support retrospectives and turn insights into actionable feedback; An AI-first approach, using AI tools to reduce repetitive work and improve chatbot/FAQ automation; Ability to read and interpret logs (JSON) and troubleshoot issues using tools such as Grafana, browser developer tools and changelogs; Experience managing incidents, identifying patterns during ticket surges and communicating proactively with customers and internal teams; Understanding of cross-platform web applications, native applications and common data migration risks such as data loss, malformed records and parsing errors; Ability to learn and follow precise procedures; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). Will be a great plus: Experience with CRM systems; Familiarity with reselling/marketplace platforms. Benefits: Fixed schedule : Monday–Tuesday, Friday from 9 AM–5 PM, and Wednesday–Thursday 12 PM–8 PM, EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1200+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice . Internal job code: 2ZI </div>

0 to 0 years Bayt

Customer Support Consultant

Remote - Morocco 26 May 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as an Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What You Will Do: Deliver outstanding customer support via phone and email; Manage incoming tickets, investigate issues and ensure timely follow-ups; Provide first-level troubleshooting and escalate complex cases when needed; Guide customers through software workflows, settings and configuration screens using documented procedures; Support customers with how-to questions and common accounting workflows; Coordinate with internal specialists regarding escalated cases; Maintain accurate ticket documentation and contribute to knowledge base updates; Keep up with evolving tools, processes and product updates; Handle sensitive customer data with care and security; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists. What you need to succeed in this role: Native French; Excellent English communication skills (at least C1 level for both spoken and written); Experience in a customer-facing support role, ideally within a B2B or software environment; Strong communication skills and ability to manage customer expectations professionally; Structured and process-oriented approach to troubleshooting and ticket handling; Ability to investigate issues methodically and follow documented procedures to identify when issues should be escalated; Comfortable navigating complex software, settings, and configuration screens; Fast learner with the ability to master complex software products over time; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). Will be a great plus: Dutch communication skills (at least C1 level for both spoken and written); Experience with ERP or accounting software such as Exact Globe, Exact Online, SAP, Odoo, or similar platforms; Basic bookkeeping or accounting knowledge, including invoicing, general ledger, and accounts payable/receivable concepts; Remote desktop support experience (Splashtop, TeamViewer, AnyDesk); Experience with CRM systems; Basic SQL or database awareness; Familiarity with Peppol or electronic invoicing; Benefits and Perks: Fixed schedule: Monday–Friday, 9am - 5pm, GMT+2; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice . Internal job code: 2W3 </div>

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