Property Consultants Jobs

<p>Job responsibilities:</p><ul><li>Assist the manager in following up on daily tasks.</li><li>Supervise administrative tasks and organize them.</li><li>Monitor real estate projects and investment opportunities in the Kingdom of Morocco.</li><li>Visit construction and real estate sites with the employer and monitor progress of work.</li><li>Prepare reports and coordinate with relevant authorities.</li></ul><p>Requirements:</p><ul><li>Previous experience in <strong>management</strong>.</li><li>Good knowledge of the <strong>real estate</strong> sector and <strong>investment opportunities in Morocco</strong>.</li><li>Ability to travel between Moroccan cities when needed.</li><li>High communication and organizational skills and willingness to take responsibility.</li><li>Proficiency in using computers and Microsoft Office programs.</li><li>Driver's license preferred.</li></ul><p>Benefits:</p><ul><li>A competitive salary determined according to experience and efficiency.</li><li>Professional work environment.</li><li>Opportunities for career development and participation in outstanding investment and real estate projects</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>ELOAN</strong> stands out for a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and the achievement of measurable objectives are key drivers. This dynamic is almost equally complemented by a <strong>collaborative culture</strong>, emphasizing people, trust and empowerment, supported by close and supportive management. A solid <strong>organizational dimension</strong> structures the overall environment, ensuring process rigor, reliability and operational efficiency. <strong>Innovation</strong>, however, plays a very limited role and remains marginal within the company’s overall culture. </p><br><br> <br> Job : <p><strong>Your missions</strong></p><br><br><p>As an intermediary between clients and our banking partners, you will be responsible for:</p><br><br><ol><li>Prospecting and assisting clients with their credit consolidation requests</li><li>Identifying needs and analyzing clients' financial situations</li><li>Carrying out personalized financing simulations</li><li>Preparing applications and ensuring their follow-up until the funds are released</li><li>Negotiating the best terms with our partner banks</li><li>Providing quality commercial follow-up to build customer loyalty</li><li>Following up with clients to optimize returns and conversions</li><li>Achieving and exceeding set commercial objectives</li></ol> <br> <br> Required profile : <p><strong>Profile sought</strong></p><br><br><br><ol><li>Bachelor's to Master's degree in commerce, finance, economics, or equivalent</li><li>Excellent command of French, both spoken and written</li><li>Good interpersonal skills and enjoyment of customer contact, especially by phone</li><li>Challenging spirit and strong motivation to achieve commercial objectives</li><li>Dynamic, rigorous, responsive, and attentive</li><li>A first experience in customer relations, telesales, banking, insurance, or call center is highly appreciated</li></ol><p><br><strong>What we offer</strong></p><br><br><br><ol><li>Net fixed salary: 5,000 DH</li><li>Unlimited bonuses potentially reaching 30,000 DH and more</li><li>Complete certified training (IOBSP) to quickly develop your skills</li><li>Fixed hours and sedentary position for a better work-life balance</li><li>Aid Sghir and Aid Kbir bonuses (for non-working days)</li><li>Health insurance covered 100% by the employer</li><li>CIMR (Moroccan Interprofessional Retirement Fund)</li><li>Possibility of salary advance</li><li>Agreements and benefits with banks, hotels, gyms, opticians, doctors, and hospitals</li><li>Real opportunities for career advancement within the company</li></ol> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Marketing Call Center</strong> is built around a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an <strong>innovative mindset</strong> that stimulates creativity and initiative, alongside a <strong>performance-driven approach</strong> based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability. </p><br><br> <br> Job : Ready to become the voice of our company and create memorable experiences for our customers? If you have a passion for service and a desire to take on new challenges, here's what awaits you in our team:- Handle customer requests by phone and provide personalized support.- Identify customer needs and offer suitable solutions.- Resolve requests and complaints according to procedures.- Ensure service quality meets project standards.- Follow up effectively on cases and contribute to customer satisfaction and loyalty. <br> Required profile : Previous experience in a call center or on a Canadian project is desired.Excellent command of French and English, both spoken and written.Very good communication and listening skills.Customer service mindset, empathy, and solution-oriented.Dynamic, rigorous, and team spirit.Comfortable with computer tools and digital work environments. <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br> <br> Job : <p>As part of our business development, we are hiring Customer Advisors proficient in: Arabic (Darija), French<br>Your tasks:</p><br><br><p>• Support prospects and customers in solving problems or providing information.<br>• Actively contribute to promoting our brand image and developing customer satisfaction.<br>• Effectively manage complaints.<br>• Be an ambassador for customer satisfaction!</p><br><br> <br> <br> Required profile : <p>1. Training &amp; experience:</p><br><br><p>• Bac+2 minimum (desired)<br>• CRM training or equivalent<br>• Call center experience highly recommended</p><br><br><p>2. Soft skills:</p><br><br><p>• Fluent speaking + excellent active listening<br>• Stress management<br>• Customer empathy<br>• Analytical thinking &amp; problem-solving skills</p><br><br><p>3. Hard skills:</p><br><br><p>• Familiarity with CRM tools.<br>• Proficiency in Office Suite (Excel)<br>• Fast and accurate typing<br>• Multitasking<br>• Omnichannel management (calls, emails, chat)</p><br><br><p>4. Business knowledge:</p><br><br><p>• Fintech / Banking / Financial Services<br>• Digital customer relations</p><br><br><p>5. Languages:</p><br><br><p>• Arabic (Darija): fluent without accent.<br>• French: very good (spoken &amp; written)<br>• English: Minimum intermediate level.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>ELOAN</strong> stands out for a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and the achievement of measurable objectives are key drivers. This dynamic is almost equally complemented by a <strong>collaborative culture</strong>, emphasizing people, trust and empowerment, supported by close and supportive management. A solid <strong>organizational dimension</strong> structures the overall environment, ensuring process rigor, reliability and operational efficiency. <strong>Innovation</strong>, however, plays a very limited role and remains marginal within the company’s overall culture. </p><br><br> <br> Job : <p>We are looking for Credit Consolidation Advisors.</p><br><br><p>As an intermediary between the client and our banking partners, you will be at the heart of supporting our clients' financing projects.</p><br><br><p>Missions:</p><br><br><p><br>- Prospect and advise clients in the context of credit consolidation.</p><br><br><p>- Identify needs and propose suitable solutions.- Ensure quality commercial follow-up to retain customers.</p><br><br><p>- Achieve performance objectives set by management.</p><br><br><p>- Conduct interviews to understand client needs and propose tailored banking credit solutions.</p><br><br><p>- Perform simulations and analyze financial situations.</p><br><br><p>- Prepare files and ensure follow-up until funds are released.</p><br><br><p>- Follow up with clients to optimize responses.</p><br><br><p>- Negotiate the best conditions with our partner banks.</p><br><br> <br> <br> Required profile : <p>- Educated to Master's degree level (Bac+5) in Banking, Finance, or Commerce<br>- You have significant experience in sales and advising individual clients<br>- You particularly enjoy customer relations over the phone<br>- You demonstrate versatility, responsiveness, and rigor on a daily basis<br>- Dynamic, with strong listening and interpersonal skills, you enjoy exceeding expectations and being rewarded for your performance</p><br><br><p>- Perfect command of the French language, both spoken and written.<br>- Significant experience in a sales or customer service role.<br>- A genuine drive for sales targets.<br>- Ease in customer relations, especially by phone.<br>- Versatility, responsiveness, and rigor are your watchwords</p><br><br><br><p>What we offer:</p><br><br><p>- Net salary of 5130 Dhs + Unlimited bonuses potentially reaching 30,000 Dhs and more.</p><br><br><p>- Complete training (IOBSP) to quickly develop skills.</p><br><br><p>- Fixed hours and sedentary position: work-life balance assured.</p><br><br><p>- Ramadan meal allowance &amp; Eid Al Adha bonuses (We do not work)</p><br><br><p>- Agreements with Banks/Opticians/Hospitals/Doctors/Hotels/Gyms</p><br><br><p>- Health insurance 100% covered by the employer</p><br><br><p>- CIMR (Moroccan Interprofessional Retirement Fund)</p><br><br><p>- Salary advance</p><br><br><p>- A welcome bonus (for experienced profiles)</p><br><br><p>- Many other benefits&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br> <br> <br> Company culture : <p><strong>TELUS Digital</strong> stands out for its innovation-driven culture, where creativity, agility, and the continuous search for new solutions play a central role. This innovative mindset is reinforced by a strong spirit of <strong>collaboration</strong>, fostering teamwork, active listening, and talent development. The company also values <strong>performance</strong>, encouraging employees to achieve ambitious goals and continuously improve, while relying on structured processes that ensure efficiency and quality. This balance between innovation, collaboration, and operational excellence creates a dynamic, people-centered, and future-focused work environment. </p><br><br> <br> Job : <p>Are you a dynamic and goal-oriented professional looking to advance your career in sales? TELUS International is seeking motivated Outbound Sales Representatives to join our high-performing team. In this role, you will engage with potential customers to promote and sell our industry-leading products and services. Your ability to communicate fluently in both French and English will be crucial in serving our diverse client base.</p><br><br><p>Outbound Calling: Initiate and manage outbound sales calls to existing customers across various markets, effectively promoting TELUS International's products and services.<br>Customer Engagement: Build strong relationships with customers by understanding their needs, answering questions, and addressing concerns.<br>Sales Targets: Achieve and exceed individual and team sales targets by identifying opportunities, closing sales, and upselling where appropriate.<br>CRM Management: Accurately record and manage customer interactions and sales activities using our CRM system.<br>Bilingual Communication: Communicate fluently in both French and English, ensuring clear and effective communication with customers in their preferred language.<br>Product Knowledge: Maintain up-to-date knowledge of TELUS International's offerings, market trends, and competitive landscape to effectively position our solutions.<br>Collaboration: Work closely with team members, including Sales Managers and other departments, to optimize the sales process and customer experience.</p><br><br> <br> <br> Required profile : <p>Bilingual Proficiency: Fluency in French and English (both verbal and written) is mandatory.<br>Sales Experience: Previous experience in outbound sales, telemarketing, or a similar role is required.<br>Communication Skills: Excellent interpersonal and communication skills with the ability to persuade and influence.<br>Goal-Oriented: Self-motivated and driven to achieve sales targets and contribute to team success.<br>Problem-Solving: Ability to handle objections and challenges with a positive, solutions-oriented approach.<br>Adaptability: Ability to thrive in a fast-paced, target-driven environment.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>ELOAN</strong> stands out for a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and the achievement of measurable objectives are key drivers. This dynamic is almost equally complemented by a <strong>collaborative culture</strong>, emphasizing people, trust and empowerment, supported by close and supportive management. A solid <strong>organizational dimension</strong> structures the overall environment, ensuring process rigor, reliability and operational efficiency. <strong>Innovation</strong>, however, plays a very limited role and remains marginal within the company’s overall culture. </p><br><br> <br> Job : <p>We are looking for Credit Consolidation Advisors.</p><br><br><p>As an intermediary between the client and our banking partners, you will be at the heart of supporting our clients' financing projects.</p><br><br><p>Missions:</p><br><br><p><br>- Prospect and advise clients in the context of credit consolidation.</p><br><br><p>- Identify needs and propose suitable solutions.- Ensure quality commercial follow-up to build customer loyalty.</p><br><br><p>- Achieve performance objectives set by management.</p><br><br><p>- Conduct interviews to understand client needs and propose solutions for tailored bank loans.</p><br><br><p>- Carry out simulations and analyze financial situations.</p><br><br><p>- Prepare files and ensure follow-up until funds are released.</p><br><br><p>- Follow up with clients to optimize returns.</p><br><br><p>- Negotiate the best terms with our partner banks.</p><br><br> <br> <br> Required profile : <p>- Educated to Master's degree level (Bac+5) in Banking, Finance, or Business<br>- You have significant experience in sales and advising individual clients<br>- You particularly enjoy customer relations by phone<br>- You demonstrate versatility, responsiveness, and rigor in your daily work<br>- Dynamic, with strong listening and interpersonal skills, you enjoy exceeding expectations and being rewarded for your performance</p><br><br><p>- Perfect mastery of the French language, both spoken and written.<br>- Significant experience in a sales or customer service role.<br>- A real drive for sales targets.<br>- Ease in customer relations, especially by phone.<br>- Versatility, responsiveness, and rigor are your watchwords</p><br><br><br><p>What we offer:</p><br><br><p>- Net salary 5130 Dhs + Unlimited bonuses up to 30,000 Dhs and more.</p><br><br><p>- Complete training (IOBSP) to quickly improve skills.</p><br><br><p>- Fixed hours and sedentary position: work-life balance assured.</p><br><br><p>- Ramadan meal allowance &amp; Eid al-Adha bonuses (We do not work)</p><br><br><p>- Agreements with Banks/Opticians/Hospitals/Doctors/Hotels/Gyms</p><br><br><p>- Health insurance 100% covered by the employer</p><br><br><p>- CIMR (Moroccan Interprofessional Pension Fund)</p><br><br><p>- Salary advance</p><br><br><p>- Many other benefits&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>ELOAN</strong> stands out for a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and the achievement of measurable objectives are key drivers. This dynamic is almost equally complemented by a <strong>collaborative culture</strong>, emphasizing people, trust and empowerment, supported by close and supportive management. A solid <strong>organizational dimension</strong> structures the overall environment, ensuring process rigor, reliability and operational efficiency. <strong>Innovation</strong>, however, plays a very limited role and remains marginal within the company’s overall culture. </p><br><br> <br> Job : <p>We are looking for Credit Consolidation Advisors.</p><br><br><p>As an intermediary between the client and our banking partners, you will be at the heart of supporting our clients' financing projects.</p><br><br><p>Missions:</p><br><br><p><br>- Prospect and advise clients in the context of credit consolidation.</p><br><br><p>- Identify needs and propose suitable solutions.- Ensure quality commercial follow-up to build customer loyalty.</p><br><br><p>- Achieve performance objectives set by management.</p><br><br><p>- Conduct interviews to understand client needs and propose solutions for tailored bank loans.</p><br><br><p>- Perform simulations and analyze financial situations.</p><br><br><p>- Prepare files and ensure follow-up until funds are released.</p><br><br><p>- Follow up with clients to optimize returns.</p><br><br><p>- Negotiate the best terms with our partner banks.</p><br><br> <br> <br> Required profile : <p>- Graduate degree (Bac+5) in Banking, Finance, Commerce<br>- You have significant experience in sales and advice to individual clients<br>- You particularly appreciate telephone customer relations<br>- You demonstrate versatility, responsiveness, and thoroughness in your daily work<br>- Dynamic, with good listening skills and developed interpersonal skills, you like to exceed expectations and be rewarded for your performance</p><br><br><p>- Perfect command of the French language, both spoken and written.<br>- Significant experience in a sales or customer service role.<br>- A real appetite for commercial objectives.<br>- Ease in customer relations, especially by phone.<br>- Versatility, responsiveness, and thoroughness are your watchwords</p><br><br><br><p>What we offer:</p><br><br><p>- Net Salary 5130 Dhs + Unlimited Bonuses up to 30,000 Dhs and more.</p><br><br><p>- Complete training (IOBSP) to quickly develop skills.</p><br><br><p>- Fixed hours and sedentary position: work-life balance ensured.</p><br><br><p>- Ramadan meal allowance &amp; Eid al-Adha bonuses (We do not work)</p><br><br><p>- Agreements with Banks/Opticians/Hospitals/Doctors/Hotels/Gyms</p><br><br><p>- Mutual insurance 100% covered by the employer</p><br><br><p>- CIMR</p><br><br><p>- Salary advance</p><br><br><p>- A welcome bonus (for experienced profiles)</p><br><br><p>- Many other benefits&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><b>HEOMI&nbsp;</b>is characterized by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. The company also integrates a more moderate <strong>innovation component</strong>, encouraging initiative and adaptability. Finally, a less dominant <strong>organizational dimension</strong> provides a structuring framework to support efficiency. </p><br><br> <br> Job : <p>As part of our continued development, we are recruiting Sales Advisors:</p><br><br><p>Joining HEOMI means saying yes to a meaningful experience, where encounters and tasks push you to grow every day within a committed and dynamic team.</p><br><br><p>Reporting to the sales manager, your main tasks will be as follows:</p><br><br><ul><li>Sell insurance products to individuals;</li><li>Follow the internal procedure and the established call charter;</li><li>Respond precisely to the needs, requests, and objections of prospects and/or clients.</li></ul> <br> <br> Required profile : <p><u><strong>You are recognized for the following qualities/skills:</strong></u></p><br><br><ul><li>You have a good command of <strong>sales techniques</strong>, with a <strong>successful first experience in a call center</strong>;</li><li>You have good analytical and negotiation skills with a real commercial spirit;</li><li>You are responsive and dynamic;</li><li>You have a good command of French and can hold a conversation;</li></ul><p>We are recruiting team players who are autonomous, curious, and dynamic. People with strong human values, necessary for learning a job that may be new, but is so exciting and rewarding.</p><br><br><p><strong>Training is provided upon your integration.</strong></p><br><br><p><strong><u>Social benefits and others:&nbsp;</u></strong></p><br><br><ul><li>A training program to help you integrate your role well.</li><li>100% paid training from the 1st day.</li><li>A motivating, friendly, and very pleasantly maintained work environment</li><li>Permanent contract + CNSS + AMO + private health insurance SANLAM + transport provided</li><li>A base salary with <em><strong>commissions on turnover + status and contract bonuses</strong></em></li></ul><p><strong>The recruitment process:</strong><br>A first phone call with our Recruitment Officer. If this first step is validated, you will have an HR interview followed by an operational interview with the managers.<br>The diversity of profiles and experiences of the talents that make up our teams reflects our CSR policy and our commitments.<br><em>Want to know more about the company?</em> Visit our website: https://heomi.fr/</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>Missions principales&nbsp;:</span></strong></p><br><ul><li><span>Prendre en charge la gestion des contrats d’épargne (assurance-vie, placements, produits d’investissement).</span></li><li><span>Traiter les demandes clients (souscriptions, rachats, arbitrages, modifications contractuelles) via différents canaux (appels, emails, courriers).</span></li><li><span>Analyser les demandes et vérifier leur conformité avec les conditions contractuelles et la réglementation belge en vigueur.</span></li><li><span>Assurer le traitement administratif et opérationnel des dossiers dans les outils de gestion.</span></li><li><span>Contrôler et valider les opérations financières (versements, rachats, transferts) dans le respect des procédures.</span></li><li><span>Accompagner les clients dans la compréhension de leurs produits d’épargne et les orienter selon leurs besoins.</span></li><li><span>Garantir une communication claire, pédagogique et professionnelle avec les clients et les partenaires.</span></li><li><span>Veiller au respect des délais de traitement et des engagements de qualité de service.</span></li><li><span>Appliquer les exigences réglementaires (KYC, LAB/FT, conformité) propres au marché belge.</span></li><li><span>Gérer les situations sensibles ou réclamations clients avec rigueur et diplomatie.</span></li><li><span>Mettre à jour les données clients et assurer la traçabilité des opérations.</span></li><li><span>Contribuer à l’amélioration continue des processus et à la qualité de service.</span></li></ul><p><strong><span>Profil recherché</span></strong></p><br><ul><li><span>Ancienneté <strong>≥ 24 mois</strong></span></li><li><span>Présence <strong>≥ 90% sur les 12 derniers mois</strong> </span></li><li><span>Population cible : <strong>ALL ASM. </strong></span></li><li><span>Tenue de poste aux <strong>attendus OU objectifs performance en Q1/Q2</strong></span></li><li><span>Expérience en gestion de contrats d’épargne, assurance-vie ou produits financiers. </span></li><li><span>Connaissance du marché et de la réglementation belge (atout important). </span></li><li><span>Maîtrise des opérations liées à l’épargne (rachat, arbitrage, versement, transfert). </span></li><li><span>Bonne compréhension des enjeux de conformité (KYC, lutte anti-blanchiment, FATCA…). </span></li></ul><br> </div>

<div><p Segoe UI"; font-size: 14px;">YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><p Segoe UI"; font-size: 14px;">Would you like to become part of the world's most international company in the world?</p><p Segoe UI"; font-size: 14px;">A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><p Segoe UI"; font-size: 14px;">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express</p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>ABOUT THE ROLE :</strong></h2><p Segoe UI"; font-size: 14px;"><em>Deliver a high level of customer service at the Service Point, ensuring excellent customer experience while promoting DHL products and services, and contributing to revenue and shipment targets achievement.</em></p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR TASKS :</strong></h2><ul Segoe UI"; font-size: 14px;"><li>Act as a brand ambassador for DHL, providing professional, friendly and courteous service to all customers.</li><li>Handle walk-in customers efficiently, ensuring immediate attention and response to their shipping needs.</li><li>Promote and sell DHL products and value-added services to achieve revenue and shipment targets.</li><li>Build and maintain strong relationships with new and existing customers, including local stakeholders (e.g. mall management).</li><li>Follow up on customer enquiries and ensure accurate information is provided on services, pricing, transit times and documentation requirements.</li><li>Manage customer complaints effectively and implement corrective actions to avoid recurrence.</li><li>Ensure compliance with Service Point procedures and GSOP standards, including safety and operational processes.</li><li>Maintain accurate daily operations including shipment processing, manifesting and CIA checks.</li><li>Ensure proper handling and reconciliation of cash, including float management and CAA compliance.</li><li>Maintain Service Point readiness by ensuring availability of supplies, equipment and proper functioning of tools.</li><li>Identify opportunities to improve customer experience, processes and service quality.</li><li>Contribute to achieving KPIs such as NPA, revenue targets (RPD / SPD) and year-on-year growth objectives.</li><li>Work collaboratively with internal teams to ensure seamless service delivery and customer satisfaction.</li></ul><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR PROFILE :</strong></h2><p Segoe UI"; font-size: 14px;">Minimum Bac +2 or equivalent qualification. Strong customer service orientation with a passion for delivering excellent customer experience. Good command of <strong>French</strong>, spoken and written. Good organizational skills with ability to manage priorities and workload effectively. Ability to work under pressure in a fast-paced and time-sensitive environment. Strong interpersonal and communication skills. Good knowledge of service industry practices; logistics or international business knowledge is an advantage. Presentable, professional and customer-focused attitude.</p><p Segoe UI"; font-size: 14px;"><strong>Competencies:</strong><br>Problem Solving: Takes ownership of customer enquiries and provides effective solutions.<br>Customer Orientation: Builds long-term relationships and ensures customer satisfaction.<br>Planning & Organizing: Manages daily tasks efficiently to meet operational and sales targets.<br>Results Orientation: Focuses on achieving revenue, shipment and service KPIs.<br>Teamwork: Works collaboratively and contributes to a positive team environment.<br>Communication: Communicates clearly and effectively with customers and internal stakeholders.<br>Attention to Detail: Ensures accuracy in transactions, documentation and cash handling</p></div>

<div><p Segoe UI"; font-size: 14px;">YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><p Segoe UI"; font-size: 14px;">Would you like to become part of the world's most international company in the world?</p><p Segoe UI"; font-size: 14px;">A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><p Segoe UI"; font-size: 14px;">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express</p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>ABOUT THE ROLE :</strong></h2><p Segoe UI"; font-size: 14px;"><em>Ensure the delivery of exceptional customer service to Key Account customers by managing their day-to-day service requirements, supporting contracted service commitments, and building strong customer relationships. The role contributes to customer retention, satisfaction and revenue growth by proactively addressing customer needs and identifying additional business opportunities.</em></p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR TASKS :</strong></h2><ul Segoe UI"; font-size: 14px;"><li>Provide a full range of customer service support to Key Account customers, including bookings, enquiries, shipment follow-up and supply requests.</li><li>Deliver customized services in line with customer agreements, including reporting and other contractual requirements.</li><li>Prepare professional written communications to customers regarding service requests, shipment information and complaint resolution.</li><li>Proactively inform customers of shipment delays, service disruptions and recovery actions.</li><li>Work closely with Key Account Managers and Sales teams to support customer relationships and service excellence.</li><li>Participate in customer visits when required to gather feedback and identify service improvement opportunities.</li><li>Coordinate with Gateway, Operations and DHL Network teams to ensure contracted transit times and service levels are achieved.</li><li>Manage customer billing enquiries and liaise with Finance teams to ensure timely and satisfactory resolution.</li><li>Prepare and distribute weekly, monthly and quarterly customer reports within agreed timelines.</li><li>Drive customer satisfaction by delivering best-in-class service and maintaining strong customer relationships.</li><li>Identify opportunities for cross-selling, upselling and promoting value-added services.</li><li>Share relevant customer feedback and business insights with Sales, Management and internal stakeholders.</li><li>Ensure compliance with DHL policies, procedures and customer service standards.</li><li>Support colleagues and contribute to a collaborative team environment.</li></ul><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR PROFILE :</strong></h2><p Segoe UI"; font-size: 14px;">*Bachelor's Degree, Diploma or equivalent qualification.</p><p Segoe UI"; font-size: 14px;">Minimum 3 years of experience in Customer Service within a service-oriented industry, including handling customer enquiries, complaints and issue resolution.</p><p Segoe UI"; font-size: 14px;">Excellent customer-facing and relationship management skills.</p><p Segoe UI"; font-size: 14px;">Good command of <strong>French</strong>, spoken and written.</p><p Segoe UI"; font-size: 14px;">Strong communication, negotiation and interpersonal skills.</p><p Segoe UI"; font-size: 14px;">Excellent analytical, organizational and problem-solving skills.</p><p Segoe UI"; font-size: 14px;">Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).</p><p Segoe UI"; font-size: 14px;">Knowledge of DHL systems and logistics operations is an advantage.</p><p Segoe UI"; font-size: 14px;">Project management skills are considered a plus.</p><p Segoe UI"; font-size: 14px;"><strong>Competencies:</strong></p><p Segoe UI"; font-size: 14px;">Analysis: Ability to assess situations, identify root causes and develop effective solutions.</p><p Segoe UI"; font-size: 14px;">Planning & Organizing: Effectively prioritizes activities and manages multiple customer requirements simultaneously.</p><p Segoe UI"; font-size: 14px;">Decision Making: Makes sound and timely decisions to support customer satisfaction and business objectives.</p><p Segoe UI"; font-size: 14px;">Results Orientation: Focuses on achieving service excellence, customer retention and operational targets.</p><p Segoe UI"; font-size: 14px;">Teamwork: Collaborates effectively with Sales, Operations, Finance and Customer Service teams.</p><p Segoe UI"; font-size: 14px;">Accountability: Takes ownership of customer issues and follows through to successful resolution.</p><p Segoe UI"; font-size: 14px;">Communication: Delivers clear, professional and timely communication to customers and stakeholders.</p><p Segoe UI"; font-size: 14px;">Self-Management: Remains calm, positive and effective when handling demanding situations and customer escalations</p></div>

<div><p Segoe UI"; font-size: 14px;">YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><p Segoe UI"; font-size: 14px;">Would you like to become part of the world's most international company in the world?</p><p Segoe UI"; font-size: 14px;">A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><p Segoe UI"; font-size: 14px;">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express"</p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>ABOUT THE ROLE :</strong></h2><p Segoe UI"; font-size: 14px;"><em>Provide professional tracing and customer care services by managing shipment-related enquiries and service incidents, ensuring timely resolution and outstanding customer experience. The role focuses on service recovery, customer retention and achieving key customer service performance standards.</em> </p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR TASKS :</strong></h2><ul Segoe UI"; font-size: 14px;"><li>Manage and resolve shipment tracing requests related to delayed, undelivered, misrouted, returned, lost or damaged shipments. </li><li>Investigate customer enquiries and coordinate with relevant departments and DHL network stations to achieve timely resolution. </li><li>Deliver a high level of customer service by understanding customer needs and providing effective solutions. </li><li>Respond to customer enquiries regarding shipment status, services, pricing and customs requirements. </li><li>Handle customer complaints professionally and take appropriate actions to ensure customer satisfaction. </li><li>Escalate and coordinate service recovery actions with Operations, Sales and other support functions when required. </li><li>Support frontline activities by handling overflow calls when necessary. </li><li>Ensure compliance with customer service procedures, network tracing standards and DHL policies. </li><li>Maintain accurate records of customer interactions and case resolutions. </li><li>Identify opportunities to improve customer experience, processes and service quality, and recommend solutions. </li><li>Share relevant information with internal and external stakeholders to facilitate issue resolution and continuous improvement. </li><li>Support team collaboration and contribute positively to a customer-focused environment. </li></ul><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR PROFILE :</strong></h2><p Segoe UI"; font-size: 14px;">*Bachelor's degree, Diploma or equivalent qualification</p><p Segoe UI"; font-size: 14px;">Minimum 2 years of experience in a Customer Contact Center, Customer Service, Customer Care or Telesales environment, preferably within a service industry. </p><p Segoe UI"; font-size: 14px;">Excellent telephone and customer communication skills. </p><p Segoe UI"; font-size: 14px;">Strong conflict resolution, negotiation and interpersonal skills. </p><p Segoe UI"; font-size: 14px;">Ability to remain calm and professional under pressure while handling customer concerns. </p><p Segoe UI"; font-size: 14px;">Good organizational skills and ability to manage multiple priorities.</p><p Segoe UI"; font-size: 14px;">Fluent in <strong>French and Arabic</strong>, both spoken and written. </p><p Segoe UI"; font-size: 14px;">Knowledge of customer service systems, shipment tracking tools and operational processes is an advantage. </p><p Segoe UI"; font-size: 14px;"><strong>Competencies:</strong></p><p Segoe UI"; font-size: 14px;">Analysis: Ability to investigate issues, evaluate information and identify effective solutions. </p><p Segoe UI"; font-size: 14px;">Planning & Organizing: Manages workload efficiently and ensures customer enquiries are addressed within agreed timelines. </p><p Segoe UI"; font-size: 14px;">Decision Making: Makes sound decisions while balancing customer expectations and business requirements. </p><p Segoe UI"; font-size: 14px;">Results Orientation: Focuses on achieving customer service KPIs and delivering high-quality outcomes.</p><p Segoe UI"; font-size: 14px;">Teamwork: Collaborates effectively with colleagues and cross-functional teams to resolve customer issues.</p><p Segoe UI"; font-size: 14px;">Accountability: Takes ownership of customer cases and follows through on commitments. </p><p Segoe UI"; font-size: 14px;">Communication: Provides clear, professional and timely communication to customers and stakeholders. </p><p Segoe UI"; font-size: 14px;">Self-Management: Maintains composure, positivity and effectiveness in demanding situations.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Marketing Call Center</strong> is built around a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an <strong>innovative mindset</strong> that stimulates creativity and initiative, alongside a <strong>performance-driven approach</strong> based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability. </p><br><br> <br> Job : We are hiring FTTH Telemarketers! Do you enjoy challenges and have a talent for phone sales? Join our team and participate in the development of our FTTH (Fiber Optic) offers!- Contact prospects and customers to offer fiber optic deals- Identify needs and advise on the best solutions- Close sales and achieve your goals- Ensure quality follow-up and customer loyalty <br> <br> Required profile : Excellent communication in FrenchExperience in telemarketing or call centerCommercial flair and persuasive skillsTeam spirit and motivation <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mission principale Assurer la gestion, le développement et la fidélisation d'un portefeuille de clients en leur proposant des solutions adaptées à leurs besoins.<br> Garantir un haut niveau de satisfaction client tout en contribuant à l'atteinte des objectifs commerciaux de l'entreprise.<br> Principales responsabilitésGestion de la relation client Accueillir, conseiller et accompagner les clients.<br> Identifier les besoins et proposer les produits ou services les plus adaptés.<br> Assurer un suivi personnalisé afin de garantir la satisfaction et la fidélisation des clients.<br> Traiter les réclamations et apporter des solutions dans les meilleurs délais.<br> Développement commercial Développer et gérer un portefeuille clients.<br> Identifier les opportunités de vente additionnelle et de montée en gamme.<br> Réaliser les objectifs commerciaux fixés.<br> Participer aux actions de prospection et de fidélisation.<br> Suivi administratif Constituer et mettre à jour les dossiers clients.<br> Veiller à la conformité des opérations réalisées.<br> Assurer le suivi des contrats, commandes ou dossiers.<br> Alimenter les outils CRM et produire les reportings nécessaires.<br> Qualité de service Garantir une excellente expérience client.<br> Respecter les procédures internes et les exigences réglementaires.<br> Participer à l'amélioration continue des processus de relation client.<br> Profil recherchéFormation Bac+5 en Commerce, Gestion, Marketing, Finance ou équivalent.<br> Expérience Minimum 4 ans d'expérience dans un poste similaire, idéalement dans un environnement structuré (banque, assurance, services ou grande entreprise).<br> Compétences techniques Excellentes techniques de vente et de négociation.<br> Maîtrise des outils CRM et du Pack Office.<br> Bonne capacité d'analyse des besoins clients.<br> Connaissance des techniques de fidélisation et de développement commercial.<br> Maîtrise du français à l'oral et à l'écrit ; l'anglais constitue un atout.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Foundever</strong> is defined by a culture strongly driven by <strong>innovation</strong>, where creativity, agility and experimentation play a central role in daily operations. This focus is closely balanced by a <strong>collaborative</strong> culture that emphasizes teamwork, trust and a supportive, people-oriented management style. A <strong>competitive</strong> dimension reinforces performance expectations and results orientation, while a more moderate <strong>organizational</strong> component provides structure and reliability. The environment is well suited to curious, committed profiles who thrive in dynamic and evolving settings. </p><br><br> <br> Job : <p>Foundever Group is hiring for its Casanearshore site customer advisors who will be responsible for providing technical assistance to customers experiencing difficulties, with the goal of customer loyalty and satisfaction by offering a complete and reliable answer to their needs.</p><br><br><p>In this context, you will be responsible for:<br>• Answering customer calls;<br>• Listening to and diagnosing their needs in order to provide them with the appropriate solution;<br>• Applying defined processes and mastering the use of tools;<br>• Reporting any information that helps identify a malfunction or improve a procedure;<br>• Contributing to the smooth running of the service;<br>• Ensuring that qualitative and quantitative objectives set by management are met.</p><br><br> <br> <br> Required profile : <p>* Profile Sought:</p><br><br><p>• Educated to Baccalaureate level or higher;<br>• A good level of French (spoken and written);<br>• Listening and service-oriented;<br>• Good computer skills;<br>• Diligent, involved, punctual.</p><br><br><p><br>* Social benefits and others:</p><br><br><p>• Permanent contract (CDI) from the first day of training;<br>• Training paid at 100%;<br>• Attractive social benefits (Health Insurance, Social Club, etc.);<br>• Transport provided for both arrival and departure.</p><br><br><p>Like all positions in our company, this position is open to people with reduced mobility.</p><br><br><p>* Working hours:</p><br><br><p>08:00 - 22:00</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p> <strong>Main missions:</strong></p><br><br><ul><li> Represent and promote the image, values, and excellence of our group to clients and partners</li><li> Ensure the prospecting, development, and retention of a sustainable client portfolio</li><li> Actively contribute to achieving the commercial objectives set by the company</li><li> Guarantee a high level of satisfaction by offering quality service, tailored to the specific expectations and needs of each client</li></ul> <br> <br> Required profile : <ul><li> Holder of a Bac+2/3 degree minimum in Commerce, Marketing, or equivalent</li><li> Profiles with at least a first experience in a similar role, ideally in the automotive sector.</li><li> Enjoys challenges, has a strong sense of customer service, and good communication skills</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>As a Legal Counsel, you will be responsible for the following main tasks:<br>• Analyzing contractual documents and associated risks;<br>• Drafting legal opinions and advice;<br>• Assisting in the negotiation of all types of markets and contracts;<br>• Participating in the setup of insurance policies and claims management;<br>• Managing and monitoring all documentation relating to corporate law and its application within the company (drafting of articles of association, minutes of meetings, etc.)<br>• Managing pre-litigation and social and commercial litigation in coordination with lawyers and operational departments;<br>• Drafting legal documents and notes;<br>• Providing legal advice and audit services;<br>• Handling all other legal issues related to the company's business.</p><br><br> <br> <br> Required profile : <ul><li>With a Bachelor's degree (Bac+3) or higher in business law, you have at least 3 years of experience as a legal counsel.</li><li>You have a good command of office software.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p> <span><strong><span><span><span>Reporting to General Management</span></span></span></strong><span><span><span>, your mission is to promote the company's image and sell REVÊTOU's various products from our showroom.</span></span></span><br> <br> <span><span><span>Your main tasks will be:</span></span></span></span></p><br><br> <ul> <li> <span><span><span><strong><span>Welcome</span></strong><span> and inform customers about our products,</span></span></span></span></li> <li> <span><span><span><strong><span>Analyze</span></strong><span> customer needs,</span></span></span></span></li> <li> <span><span><span><strong><span>Advise</span></strong><span> effectively on products, features, and choices,</span></span></span></span></li> <li> <span><span><span><strong><span>Manage and track</span></strong><span> customer files (preparing and tracking quotes, ensuring order fulfillment, invoicing, logistics follow-up, and payment collection...),</span></span></span></span></li> <li> <span><span><span><strong><span>Ensure</span></strong><span> customer loyalty,</span></span></span></span></li> <li> <span><span><span><strong><span>Consolidate</span></strong><span> sales and achieve set goals,</span></span></span></span></li> <li> <span><span><span><strong><span>Participate</span></strong><span> in the showroom's activities.</span></span></span></span></li> </ul> <br> <br> Required profile : <p> <span><span><span><span><span>You have a <strong>minimum Bachelor's degree (Bac + 3)</strong> in commerce, marketing, or management, and you have at least <strong>1 year of proven sales experience</strong>.</span></span></span></span></span><br> <span><span><span><span><span>You are dynamic and looking for an opportunity to grow within a <strong>young</strong> and <strong>motivated</strong> team, in a fast-growing sector.</span></span></span></span></span></p><br><br> <p> <span><span><span><span><span>You are already based in Casablanca.</span></span></span></span></span></p><br><br> <p> <span><span><strong><span><span><span>Required skills and qualities:</span></span></span></strong></span></span></p><br><br> <ul> <li> <span><span><span><span>Professionalism and thoroughness,</span></span></span></span></li> <li> <span><span><span><span>Good communication skills in French,</span></span></span></span></li> <li> <span><span><span><span>Very good interpersonal skills,</span></span></span></span></li> <li> <span><span><span><span>Proficiency in computer tools and the <strong>SAGE</strong> (commercial) software,</span></span></span></span></li> <li> <span><span><span><span>Technical knowledge of products and a strong interest in our field of activity,</span></span></span></span></li> <li> <span><span><span><span>You are passionate about sales.</span></span></span></span></li> </ul> <p> <span><span><span><span>We will help you optimize your skills, increase your chances of success, and promote you to become a true professional mastering all the required skills.</span></span></span></span></p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company. </p><br><br> <br> Job : <p>Your tasks: • Understand the client's needs precisely: vehicle, usage, guarantees, and budget • Present and advise clients on Car insurance solutions adapted to their situation • Argue and respond to objections with method and professionalism • Accompany the client until the subscription is finalized • Identify opportunities for commercial follow-up on Home insurance when the client's profile is suitable • Develop a relationship of trust throughout the conversation • Achieve commercial objectives while respecting the quality standards of the project Here, there is no forced sale: we sell with structure, listening, and professionalism. You are joining a large-scale setup, currently in its launch phase and expected to ramp up quickly.</p><br><br> <br> Required profile : <p>You are above all a salesperson. Experience in insurance is a plus, but not mandatory. We are looking for profiles capable of learning quickly, convincing, and performing. • Excellent oral French, fluent, structured, and reassuring • A true results-driven culture • Excellent listening and reformulation skills • Perseverance, dynamism, and closing skills • Ability to argue and handle objections • Comfortable with computer tools and CRM • Experience in telesales or insurance is a plus</p><br><br> <br><br> </div>