Residential supervisor Jobs

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Reporting to the Finance &amp; Management Control Manager, the Management Controller conducts economic and financial analyses through group reporting, ensuring deadlines are met. The results of this work enable the operational and strategic management of the company. As Management Controller, your responsibilities will be as follows*: establish the master plan for budgets and long-term plans (forecasts in terms of revenue, production costs, fixed costs, and fixed assets); ensure the distribution and analysis of flash reports (monthly closing + 6-month forecasts), explaining variations to Management; prepare and distribute the various reports requested by the group; anticipate deviations from objectives/budgets and recommend corrective and preventive actions; Participate in performance improvement, for example through cost optimization, material consumption, and inventory levels (rotation, obsolescence); develop and implement industrial accounting in close collaboration with Operations and the IT Department (support ERP development); participate in the preparation of monthly activity reports (monitoring and evolution of production costs and performance indicators); participate in preparing responses to group inquiries; conduct ad-hoc missions at the request of management; validate investment requests; carry out all missions within the scope of your duties or at the request of your supervisor; *Non-exhaustive list. Required skills and knowledge: You hold a Master's degree (BAC+5) from a higher education institution specializing in finance or auditing and management control; you have a minimum of 3 years of experience in a similar position; You possess the following skills/knowledge: Proficiency in Microsoft Office, particularly Excel; Comfortable working with databases; Strong analytical, precision, and rigor skills; Excellent synthesis skills; Solid knowledge of accounting and industrial management control; Margin variance analysis; Mastery of operating cycles (purchasing and sales statistics, inventory valuation); Mastery of short- and medium-term performance forecasting. Your interpersonal skills, curiosity, and ability to be proactive and innovative will enable you to successfully carry out your duties and thrive in this role.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >You hold a Master's degree (BAC+5) from a higher education institution specializing in finance or auditing and management control; You have a minimum of 3 years' experience in a similar position; You possess the following skills/knowledge: Proficiency in Microsoft Office, particularly Excel; Comfortable working with databases; Strong analytical, precision, and rigor skills; Ability to synthesize information; Solid knowledge of accounting and industrial management control; Margin variance analysis; Mastery of operating cycles (purchasing and sales statistics, inventory valuation); Mastery of short- and medium-term performance forecasting. Your interpersonal skills, curiosity, and ability to be proactive and innovative will enable you to successfully carry out your duties and thrive in this role.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Perform safe and efficient preventive and corrective maintenance on Vestas V90 3MW wind turbines and Balance of Plant (BoP) assets in accordance with OEM requirements, ACWA OPERATIONS policies, and site safety rules, ensuring high availability and reliability of the wind farm.</p><p>Key Accountabilities</p><p>Health, Safety, Security &amp; Environment</p><p>Strictly comply with ACWA OPERATIONS policies and procedures, OEM safety instructions, and customer/site rules.</p><p>Apply and maintain safe systems of work, including:</p><p>Permit to Work (PTW),</p><p>Lock Out / Tag Out (LOTO),</p><p>Isolation &amp; re-energization safety checks, and</p><p>Working-at-height, confined space, lifting operations controls (as applicable).</p><p>Report all incidents, near-misses, unsafe conditions, and environmental spills/risks in line with ACWA OPERATIONS HSE policy.</p><p>Maintain high standards of housekeeping in turbines, workshops, warehouses, and work areas.</p><p>Maintain 5S in own work areas (turbine, workshop, warehouse staging) and ensure as-left condition after each task.</p><p>Ensure correct handling/disposal of waste (oily rags, filters, packaging) and report any spill/leak immediately.</p><p>Maintain assigned vehicle cleanliness and readiness; perform basic daily checks (tires, lights, fluids if applicable) and report defects.</p><p>Operate company vehicles in full compliance with traffic rules and site speed limits; maintain safe driving behavior at all times (including outside the plant).</p><p>Use fuel cards responsibly and report any suspected misuse/loss immediately.</p><p>Operations and Maintenance</p><p>Wind Turbine Maintenance (WTG</p><p>Execute preventive and corrective maintenance on Vestas V90 3MW turbines in line with O&amp;M procedures, ACWA OPERATIONS standards, and HSE requirements.</p><p>Perform troubleshooting and diagnosis of turbine faults across mechanical, electrical, hydraulic, and basic control systems.</p><p>Repair/replace defective components (as per competence level), including but not limited to: sensors, actuators, hydraulic components, yaw/pitch systems, brakes, cooling</p><p>systems, auxiliary power supply, and other turbine assemblies.</p><p>Conduct tests and measurements to identify root causes and restore equipment to service (electrical tests, functional tests, basic calibrations, etc.).</p><p>Use of check sheets + photo evidence for critical jobs (before/after, torque marking, damaged parts, oil leaks, corrosion, water ingress).</p><p>Condition monitoring sampling support when assigned (oil samples, wear debris, grease sampling) with correct labeling/traceability.</p><p>Standard as-found / as-left reporting in WO (measurements, alarms, cause hypothesis, parts used, next actions).</p><p>Environmental controls: spill prevention basics, waste segregation, and immediate reporting of leaks (hydraulic oil, transformer area, etc.).</p><p>Recognize turbine alarms/error codes and ensure accurate reporting and appropriate escalation when needed.</p><p>Support wind turbine controller/automation basic maintenance and repair (within authorization and tool access).</p><p>BoP Maintenance (Substation / MV Collection / Auxiliaries)</p><p>Perform preventive and corrective maintenance for BoP equipment as assigned (MV/LV auxiliaries, earthing, lighting, small power, HVAC in control rooms, auxiliary transformers, etc.).</p><p>Assist/participate in high-voltage maintenance activities as authorized (switching support, inspections, basic checks) and always under applicable rules and permits.</p><p>Documentation &amp; Reporting</p><p>Complete all required paperwork and system entries accurately and on time: Work orders, checklists, reports, test results, PTWs, and maintenance logs.</p><p>Document all maintenance and repair actions, including parts used, measurements taken, findings, and recommendations.</p><p>Tools, Spares &amp; Assets Care</p><p>Use and maintain specialized tools and equipment properly (torque tools, test instruments, lifting accessories, hydraulic tools, etc.).</p><p>Ensure proper care and correct usage of company tools, vehicles, and PPE.</p><p>Support spare parts handling: identification, consumption recording, and feedback for replenishment (as per site process).</p><p>Identifies required spare parts during execution, ensures correct parts consumption / reservation through the WO, and informs Technical Supervisor of any shortage or quality</p><p>issue observed.</p><p>Supports traceability by documenting parts used, measurements taken, and findings in the WO/report and returning unused/defective parts as per site process.</p><p>Lifting / Crane Support (When Applicable)</p><p>Assist with heavy lift activities, including basic rigging support, exclusion zone setup, and acting as banksman/spotter when trained and authorized.</p><p>Ensure lifting tools and accessories are inspected/certified before use.</p><p>Continuous Improvement &amp; Skills Development</p><p>Demonstrate willingness to continuously build skills and progress toward advanced troubleshooting and repair capabilities.</p><p>Participate in trainings, toolbox talks, and technical feedback loops to improve reliability and safety performance.</p><p>Complete assigned TQP/online trainings, review relevant meeting records, and maintain readiness for operational and safety responsibilities</p><p>Integrated Management System Adherence</p><p>Ensure adherence to IMS procedures and contribute to achieving IMS objectives and targets at site level.</p><p>Support IMS audits (internal/external) and ensure timely implementation and closure of assigned corrective actions.</p><p>Support implementation of policies, procedures, and controls covering plant activities to meet procedural and legislative requirements.</p><p>Develop, update, and maintain work instructions and maintenance procedures relevant to wind farm operations and maintenance.</p><p>Relationship Management</p><p>Maintain effective working relationships with internal and external stakeholders (Project Company, ONEE, OEM, contractors, service providers, local authorities, etc.) with high standards of business ethics.</p><p>Ensure timely coordination and communication during critical site issues to support seamless plant operations.</p><p>Comply with assigned work schedule, on-call duty, and approved leave plan; notify supervisor in advance in case of constraints and ensure proper handover and job</p><p>continuity</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum Qualifications: DUT, BTS diploma/degree in electrical / Electromechanical Engineering or equivalent</p><p>Minimum Experience:</p><p>4-7 years experience in wind sector overseeing operation and maintenance.</p><p>Or 2-3 years experience as a Wind Turbine Technician in Vestas V90 WTGs, including extensive experience in troubleshooting, up tower repairs, replacement of major components and operation (start/ stop/ reset) of WTGs.</p><p>Technical Skills:</p><p>Wind turbine troubleshooting + planned maintenance execution</p><p>MV/HV substation &amp; BoP coordination (switchgear, protection, transformers, MV cables)</p><p>Basic ability to read technical documentation, electrical diagrams, and maintenance procedures.</p><p>Strong reporting, RCA support, and action closure mindset</p><p>Planning, prioritization, and performance-oriented deliver</p><p>Behavioural competencies:</p><p>Safety leadership &amp; compliance mindset</p><p>Accountability and execution ownership</p><p>Communication and collaboration</p><p>Problem-solving and structured thinking</p><p>Integrity, discipline, and resilience under pressure</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>ALH Holding</strong> is characterized by a <strong>collaboration-driven culture</strong>, where people, trust and teamwork are central to the organization. Employees operate in a supportive environment shaped by close management that encourages engagement and accountability. This foundation is strengthened by a <strong>strong organizational focus</strong>, ensuring structure, efficiency and process reliability. The culture is further balanced by a performance mindset and openness to innovation, supporting both results and adaptability. </p><br><br> <br> Job : <ul><li>Feasibility studies for projects;</li><li>Participation in the development of project budgets, and updating them as studies and work progress;</li><li>Management and coordination of architectural studies for projects;</li><li>Follow-up of permit applications with the various stakeholders;</li><li>Studies of the residential and hotel real estate market in terms of design, services, finishes, and budgets;</li><li>Challenging concepts and plans and proposing areas for improvement;</li><li>Establishment of specifications for technical and architectural services in compliance with budgets;</li><li>Development of a material database by quality level with prices, supplier lists, technical data sheets, etc.;</li><li>Support for the technical and purchasing departments in sourcing different materials;</li><li>Implementation of product watch and identification of market innovations and novelties;</li></ul> <br> Required profile : <ul><li>Civil engineering or architecture degree;</li><li>3 to 5 years of experience with a real estate developer or an architecture firm;</li><li>Good knowledge of material prices and construction costs;</li><li>Knowledge of construction rules and urban planning code in Morocco</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Meski Invest - Riva Industries</strong> demonstrates a highly balanced corporate culture, with <strong>collaboration</strong> as its leading dimension, fostering strong human relationships, teamwork and close leadership. This people-oriented culture is supported by a strong focus on <strong>structure and operational excellence</strong>, where processes, rigor and quality are key priorities. The company also values <strong>performance</strong> and achievement, while maintaining openness to <strong>innovation</strong> and new ideas. This balance creates a work environment that is both people-centered, demanding and growth-oriented. </p><br><br> <br> Job : <p>Reporting to the STEELWORKS PRODUCTION MANAGER, you will be responsible for all activities related to ensuring efficient monitoring of the CCM process, guaranteeing smooth communication between the main CCM control room, the LF, and the EAF, in coordination with the CCM supervisor.</p><br><br><p>In this role, your missions will be:</p><br><br><p>• Ensure efficient monitoring of the CCM process by guaranteeing smooth communication between the main CCM control room, the LF, and the EAF, in coordination with the CCM supervisor, while strictly adhering to occupational health and safety (OHS), quality, environmental, and energy requirements;<br>Responsibilities<br>• Comply with and ensure compliance with Quality, Health, Safety, Environment, and Energy (QHSEE) rules;<br>• Ensure machine availability on time while following up on issues reported to the CCM team;<br>• Ensure compliant production under the best safety and quality conditions;<br>• Reduce CCM machine downtime;<br>• Coordinate with all departments (EAF, LF, Pourers, Maintenance, Warehouse, Laboratory, Quality);<br>• Identify machine malfunctions and propose corrective actions<br>• Ensure the recording of production data according to the CCM production report (Superheating card, Casting chemical analysis, etc.);<br>• Minimize and optimize scrap (Billet crops, Ladle returns, Tundish residue);<br>• Reduce defects detected in billet products in coordination with the post-quality inspector and the CCM Production supervisor;<br>• Resolve process and production problems daily for your shift;<br>• Guarantee that production complies with the manufacturing order and the requested specifications;<br>• Alert and inform your supervisor of any major problems impacting product quality;<br>• Comply with quality and safety standards;<br>• Report all machine anomalies at the end of each shift;<br>• Be capable of mastering risk analysis and eliminating them while respecting shared safety rules;<br>• Ensure a good level of cleanliness in the entire work area, including outdoor spaces;<br>• Collect, minimize, and eliminate waste in an ecologically sound manner.</p><br><br> <br> <br> Required profile : <p>• Minimum of a specialized technician diploma in automation, electromechanics, or process engineering.</p><br><br><p>• Knowledge in automation, electrical, hydraulic, and mechanical systems;<br>• Knowledge in metallurgy / steel industry;<br>• Knowledge in office software.<br>• Knowledge of integrated management systems (ISO 9001/45001/14001/50001).Behavioral Competencies<br>• Team spirit and cooperation;<br>• Listening and communication skills;<br>• Rigor;<br>• Availability;<br>• Sense of responsibility.&nbsp;</p><br><br> <br><br> </div>

<p>To provide a courteous, professional, efficient and flexible service at all times, following the hotel F&amp;B operation standards manual. To undertake any reasonable tasks and secondary duties as assigned by your direct supervisor of the day. To perform opening and closing procedures established for the respective outlet as assigned. To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food &amp; Beverage combinations and up sell alternatives. To provide high standard of quality and efficient / friendly service as per Standard Operational Procedures. To ensure that the respective outlet and surrounding area are kept clean and organized at all times. To handle guest enquiries in a courteous and efficient manner. To establish a rapport with guests maintaining good customer relationship. To monitor operating supplies and reduce spoilage and wastage. To report guest complaints or problems to outlet supervisor / Assistant Manager and Manager if no immediate solution can be found and assure follow up with guests. To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipment. To be entirely flexible and adapt to rotate within the different sub sections of the F&amp;B Department or any other Department of the hotel as assigned. To carry out any other reasonable duties as assigned by the Head Waiter / Assistant Manager and supervisor.</p><p><strong>Desired Candidate Profile</strong></p><p>The following knowledge, skills and abilities are required: Attention to detail, style and aesthetics of hotel is critical. Outstanding verbal and written communications skills. College Degree in Hospitality or similar field. 2 years experience in similar role. Good proficiency in English, Arabic and French</p>

<p> <b>About Four Seasons:</b> </p> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<span> <span> <span> <span> <span> <span> <span> </span> </span> </span> </span> </span> </span> </span> <br> <br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <p> </p> <p> </p> <p> <b>About the location:</b> </p>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean.<p> </p> <p> </p> <p> <b>Laundry Supervisor Four Seasons Hotel Rabat Kasr Al Bahr, Morocco</b> </p> <p> <b>About Four Seasons Hotels and Resorts:</b> </p> <p>Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and growing. At Four Seasons, we are powered by people and our culture enables everything we do.</p> <p> </p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <p> </p> <p> <b>About Four Seasons Hotel Rabat Kasr Al Bahr, Morocco:</b> </p> <p>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean. </p> <p> </p> <p> <b>The Role of Laundry Supervisor:</b> </p> <p>We currently have an opportunity for an experienced, Laundry Supervisor to join our pre-opening Four Seasons Hotel Rabat Kasr Al Bahr team in Morocco! </p> <p> </p> <p>The Laundry Supervisor works with a team on the dryers to dry and fold all towels, spa linen, pool towels and food &amp; beverage linen. You will also work on the ironer to press all linen to ensure it is top notch and to standard.</p> <p> </p> <p> <b>Our Ideal</b> <b>Laundry Supervisor candidate will have:</b> </p> <p>Attention to detail and customer service skills. One to two years experience in Housekeeping or another department in Rooms. Strong business acumen, work ethic and communications skills. Ability to develop and grow employees into Supervisory and Management positions.</p> <p> </p> <p> <b>Fluency in French, Arabic and English is a must for this location, along with eligibility to work in Morocco.</b> </p> <p> </p> <p>Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed employer of choice. </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean.<br><br><p><b>Laundry Supervisor – Four Seasons Hotel Rabat Kasr Al Bahr, Morocco</b></p><br><br><p><b>About Four Seasons Hotels and Resorts:</b></p><br><br><p>Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and growing. At Four Seasons, we are powered by people and our culture enables everything we do.</p><br><br><br><p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><p><b>About Four Seasons Hotel Rabat Kasr Al Bahr, Morocco:</b></p><br><br><p>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean. </p><br><br><br><p><b>The Role of Laundry Supervisor:</b></p><br><br><p>We currently have an opportunity for an experienced, Laundry Supervisor to join our pre-opening Four Seasons Hotel Rabat Kasr Al Bahr team in Morocco!&nbsp;</p><br><br><br><p>The Laundry Supervisor works with a team on the dryers to dry and fold all towels, spa linen, pool towels and food &amp; beverage linen. You will also work on the ironer to press all linen to ensure it is top notch and to standard.</p><br><br><br><p><b>Our Ideal</b> <b>Laundry Supervisor candidate will have:</b></p><br><br><p>Attention to detail and customer service skills. One to two years’ experience in Housekeeping or another department in Rooms. Strong business acumen, work ethic and communications skills. Ability to develop and grow employees into Supervisory and Management positions.</p><br><br><br><p><b>Fluency in French, Arabic and English is a must for this location, along with eligibility to work in Morocco.</b></p><br><br><br><p>Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed “employer of choice.”</p><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Purpose</b> <br><p><span>Efficiently promotes and executes the day-to-day Air Arabia sales and customer services of the corresponding sales shop to achieve set targets and objectives. Properly handles/directs customers’ inquiries and complaints in the right channel to enhance the customers’ experience and ensure their satisfaction.&nbsp;</span></p><br><br><b>Key Result Responsibilities</b> <br><ul><li><span>Works on promoting Air Arabia sales and customer activities as per guidance of Supervisor/Manager and in line with the policies and procedures, these activities include but not limited to tickets, packages, holidays, visas, insurance, car rental, etc.&nbsp;</span></li><li><span>Processes reservations, travel bookings, and modifications on bookings for walk-in/calling customers and agents, issues tickets and finalizes all necessary travel arrangements thru the system.</span></li><li><span>Implements cross-selling techniques identified by the company to promote its products and services and to achieve the individual target set for him/her.</span></li><li><span>Follows up on all updates and new products or systems introduced by the company to maintain solid and proper knowledge of the company’s services and products.</span></li><li><span>Contributes to maximizing sales and profitability by selling ancillaries, insurance, holiday packages, visas, and air rewards. Educates customers on all new promotions, campaigns, special offers, and refers them to specialized personnel when needed.</span></li><li><span>Establishes contact with current and potential customers to recover/enhance sales and build trust and credibility at customers’ level. Participates in outdoor promotions and sales blitz to promote the company's products and corporate image.</span></li></ul><br>. <br><ul><li><span>Responds to all customers’ inquiries and handles/directs their complaints raised by visits, calls, emails, etc. immediately and effectively ensuring a positive image of Air Arabia is always reflected.</span></li><li><span>Handles all customers in a friendly welcoming attitude and refrains from any attitude that might lead to customer dissatisfaction.</span></li><li><span>Communicates with airport team and visa check team to coordinate check-in procedures and formalities with assigned parties whenever required. &nbsp;</span></li><li><span>Notifies customers with any changes or modifications on the flights such as delay, cancellations, others, etc.</span></li><li><span>Processes /monitors visa applications and cancellations thru the proper channel in line with the Air Arabia general policies and procedures.&nbsp;</span></li><li><span>Maintains the company’s property such as publications, brochures, equipment, office, waiting area, etc. in a good condition keeping in mind the Air Arabia corporate image.</span></li></ul><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li><span>Bachelor degree in Tourism/Management or equivalent.</span></li><li><span>Additional qualification in Aviation/IATA/Tourism is a plus.</span></li><li><span>Proficient in Microsoft Office: Word, Excel, Power Point.</span></li><li><span>Good in English &nbsp;and French Languages (Arabic where necessary).</span></li><li><span>Acceptable knowledge in Airline/Travel products and services.</span></li><li><span>Capable of understanding customers’ problems and directing them in the right channel.</span></li><li><span>Effective communication skills to utilize in building sales and marketing techniques.</span></li><li><span>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</span></li><li><span>Capable of recommending alternate solutions to customers’ problems.</span></li><li><span>Effective persuasive, negotiation, and problem solving skills.</span></li><li><span>Ability to work for long hours and under pressure.</span></li><li><span>Employs interpersonal relations to support company’s objectives.</span></li></ul><br><b>Work Experience</b> <br><ul><li><span>1-2 years of experience in a customer service industry, preferably in Travel/Airline or tourism.</span></li><li><span>Fresh graduates may be considered for this role given they demonstrate the required competencies.</span></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Air Arabia</strong> is defined by a deeply <strong>human and collaborative</strong> culture, where trust, teamwork, and mutual support guide everyday operations.<br> Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees.<br> This people-centric mindset is reinforced by strong <strong>structure and process discipline</strong>, essential for quality, reliability, and safety in aviation.<br> <strong>Performance</strong>, ambition, and a healthy competitive spirit contribute to the company’s drive, while <strong>innovation</strong> supports continuous improvement in a fast-evolving industry. </p><br><br> <br> Job : <p><u><strong>Job purpose:</strong></u></p><br><br><p>To support the Contact Center section across the entire network by handling customers' inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers' experience ensuring productivity is in line with set measures and company's adopted policies and procedures.</p><br><br><p><u><strong>Key Result Responsibilities:</strong></u></p><br><br><ul><li>Handles customers' enquiries, requests and complaints in a positive effective manner whilst ensuring company's branding and corporate image are reflected in a positive manner and as per approved quality standards.<br>&nbsp;</li><li>Responds to customers' incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company.<br>&nbsp;</li><li>Provides accurate information about the company's products and services; processes travel bookings, modifications and cancellations on reservations.<br>&nbsp;</li><li>Handles customers' complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.<br>&nbsp;</li><li>As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.<br>&nbsp;</li><li>Promotes the company's products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.<br>&nbsp;</li><li>Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively.</li><li>Demonstrates thorough understanding of the Contact Center core activities &amp; functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.<br>&nbsp;</li><li>Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity.<br>&nbsp;</li><li>Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.<br>&nbsp;</li><li>Performs any additional responsibilities as advised by the Line Manager/Supervisor.</li></ul> <br> Required profile : <p><u><strong>Qualifications:</strong></u></p><br><br><ul><li>High School/Diploma or equivalent.</li><li>Capable of using technology systems and tools such as Microsoft Office.</li><li>Good in English ,Frensh &amp; Arabic Languages .</li><li>No hearing or articulatory problems.</li></ul><p><u><strong>Work experience:</strong></u></p><br><br><ul><li>No previous experience is required for this role; any experience would be treated as an advantage.</li><li>Capability of understanding market trends and channeling them leading to effective customer care solutions</li><li>Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.</li><li>Capable of understanding customers' problems and direct them in the right channel.</li><li>Ability to work for long hours and under pressure.</li><li>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</li><li>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>BTechnologie</strong> is characterized by a corporate culture primarily driven by <strong>organization</strong>, where rigor, reliability and operational efficiency are key drivers of performance. This structured environment is strengthened by a strong <strong>collaborative</strong> dimension, promoting team spirit, quality relationships and supportive leadership. The company also embraces a culture of <strong>performance and challenge</strong>, with a clear focus on results and excellence. Complementing these strengths, an <strong>innovative</strong> mindset brings openness to change and continuous improvement. </p><br><br> <br> Job : <p><strong>Main tasks:</strong></p><br><br><ul><li>Develop and maintain firmware modules: network stack (WAN, LAN, Wi-Fi, VoIP), remote management (TR-069/ TR-369, CWMP, USP)</li><li>Excellent knowledge of usual services and protocols for residential gateways: TR-069/TR-369, Ethernet, Wi-Fi.</li><li>Supervise and ensure compliance with critical contractual deadlines</li><li>Work at a low level (bootloader, kernel drivers, BSP) on heterogeneous processor architectures (MIPS, ARM) depending on the product generation.</li><li>Analyze and fix bugs reported in testing or production (low-level debug, logs, crash dumps)</li><li>Participate in writing technical specifications and estimating development effort</li><li>Perform code reviews and contribute to the overall quality of the firmware (unit tests, CI)</li><li>Document changes and transfer knowledge to test/support teams</li></ul> <br> <br> Required profile : <p><strong>Required technical skills:</strong></p><br><br><ul><li>Languages: C/C++ (essential), Shell/Python scripting</li><li>Environment: Embedded Linux (buildroot, Yocto, Open WRT), Git version management</li><li>Low-level hardware debugging: JTAG, UART console, logic analyzer for hardware/software diagnostics.</li><li>Embedded security: secure boot, firmware encryption, secure OTA update management (appreciated asset).</li><li>Network: TCP/IP, xDSL/GPON/DOCSIS, Wi-Fi 802.11, VoIP/SIP, NAT/QoS</li><li>Remote management protocols: TR-069/TR-369</li><li>Knowledge of hardware architectures (telecom SoCs, U-Boot type bootloaders)</li><li>MIPS and ARM processor architectures (32/64 bits): knowledge of instruction sets, memory constraints, and low-level optimization specific to each architecture.</li></ul><p><strong>Profile:</strong></p><br><br><ul><li>Master's degree (Bac+5) (engineering school or master's in embedded systems/computer science/electronics)</li><li>Technical English (specs, communication with international R&amp;D teams)</li><li>Rigor, autonomy, interest in low-level debugging<br>&nbsp;</li></ul> <br><br> </div>

<p><strong>Main tasks:</strong> Correctly use telephone etiquette according to Sofitel standards. Assist all guests arriving at the reception with check-in/check-out procedures, inquiries, key handling, and all related questions, adhering to hotel standards and procedures. Offer a warm welcome to all guests and ensure they enjoy their stay by being offered the best personalized service. Personally welcome and escort guests rather than just pointing directions. Respect guests' privacy and confidentiality of information. Handle any guest complaint professionally, resolving it and ensuring the guest is satisfied, and recording it. Call the supervisor or manager for advice in serious cases or if approval is required. Share highlights of daily activities with the supervisor and manager, including opportunities for internal and external guest recognition. Be aware of and report all guest feedback or complaints. Be aware of all VIPs visiting or staying at the hotel. Be a good cashier and ensure a complete transfer between shifts. Be aware of counterfeit bank notes and traveler’s cheques and follow all financial and audit procedures. Check departure lists and ensure departure times are adhered to. Strictly follow room and section key-handing procedures. Follow daily check-lists. Read the logbook daily, update it and sign it. Know the opening hours of all hotel facilities and promote internal activities and events. Market rooms, F&amp;B outlets, and other facilities whenever the opportunity arises. Be updated with the latest administrative, organizational, operational, or other changes and news. Attend a daily briefing with the Front Office team to recap tasks and activity. Promote Accor loyalty programs. Maintain a high morale atmosphere and a happy working relationship within the team. Be totally flexible and adapt to rotation within the different sub-sections of the Front Office department. Perform any other reasonable task that may be assigned by the Reception Supervisor and the Assistant Reception Manager. <strong>Other tasks:</strong> Report to work on time in the appropriate uniform and name tag. Maintain a high level of personal appearance and hygiene and adhere to hotel and department appearance standards. Provide friendly, courteous, and professional service at all times. Maintain good working relations with colleagues and all other departments. Respond to any changes in the department as dictated by the needs of the hotel. Be flexible and extend the duties of the role to carry out all other reasonable duties and responsibilities within the capabilities of the role, as assigned, including redeployment in other departments/sectors as necessary, in order to meet company demands and guest service needs. Attend training and meetings as required.</p><p><strong>Desired Candidate Profile</strong></p><p>The following knowledge, skills and abilities are required:</p><ul><li>Attention to detail, hotel style and aesthetics is essential.</li><li>Good oral and written communication skills.</li><li>Training in hotel or a similar field.</li><li>2 years of experience in a similar role.</li><li>Average command of English, Arabic and French.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>ALH Holding</strong> is characterized by a <strong>collaboration-driven culture</strong>, where people, trust and teamwork are central to the organization. Employees operate in a supportive environment shaped by close management that encourages engagement and accountability. This foundation is strengthened by a <strong>strong organizational focus</strong>, ensuring structure, efficiency and process reliability. The culture is further balanced by a performance mindset and openness to innovation, supporting both results and adaptability. </p><br><br> <br> Job : <p>o Feasibility studies for projects;<br>o Participation in the development of project budgets, and updating them as studies and work progress;<br>O Management and coordination of architectural studies for projects;<br>O Follow-up of authorization files with the various stakeholders;<br>O Studies of the residential and hotel real estate market in terms of design, services, finishes, and budgets;<br>O Challenging concepts and plans and proposing areas for improvement;<br>O Establishment of specifications relating to technical and architectural services in compliance with budgets;<br>O Development of a material database by standard with prices, list of suppliers, technical sheets, etc...<br>O Support for the technical and purchasing department in sourcing different materials;<br>O Implementation of product monitoring and identification of market novelties and innovations;<br>&nbsp;</p><br><br> <br> <br> Required profile : <p>Civil engineering or Architecture graduate;</p><br><br><p>3 to 5 years of experience with a real estate developer or an architecture firm;</p><br><br><p>Good knowledge of material prices and construction costs;</p><br><br><p>Knowledge of Moroccan construction rules and urban planning code<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Air Arabia</strong> is defined by a deeply <strong>human and collaborative</strong> culture, where trust, teamwork, and mutual support guide everyday operations.<br> Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees.<br> This people-centric mindset is reinforced by strong <strong>structure and process discipline</strong>, essential for quality, reliability, and safety in aviation.<br> <strong>Performance</strong>, ambition, and a healthy competitive spirit contribute to the company’s drive, while <strong>innovation</strong> supports continuous improvement in a fast-evolving industry. </p><br><br> <br> Job : <p><u><strong>Job purpose:</strong></u></p><br><br><p>To act as the main contact for customers/Agents/GSAs regarding questions about products and services, complaints, flight alerts, and disruptions across the entire network.</p><br><br><p>Helps monitor systems, finds and solves problems, and supports action plans to increase sales and improve customer experience, making sure productivity meets set goals and follows company policies and procedures.</p><br><br><br><p><u><strong>Key Result Responsibilities:</strong></u></p><br><br><ul><li>Acts as the first contact for customers/travel agents/GSAs for questions, information, different types of requests, complaints, etc., ensuring all communication and information shared follow Company standards.</li><li>Supports the Contact Center teams by answering questions from different channels like: calls, website, email, social media, online chat, and messaging apps.</li><li>Understands customers'/travel agents' needs and guides them correctly, ensuring their issues are resolved quickly and satisfactorily. Follows up with customers/travel agents and internal departments as needed.</li><li>Provides correct information about products and services, including policies, tickets, reservations, extra services, and onboard products and services.</li><li>Helps handle special class bookings for FAM trips, barter tickets, incentives, and complimentary tickets according to agreed policies and procedures. Works with all involved parties to get necessary approvals.</li><li>Supports travel agents with system-related matters, including activating/deactivating accounts, creating users, resetting passwords, etc. Works with relevant parties and reports any issues when needed.</li><li>Helps handle cases of delayed, cancelled, or disrupted flights in a timely and professional manner regarding connection inquiries, availability of alternative flights, and hotel accommodation for long layovers. Coordinates with Operations/Dispatch for necessary changes and approvals.</li><li>Helps send flight disruption alerts and notifications to customers and all involved parties using SMS and email alerts. Fixes misconnections in case of cancellations, delays, and early departures by coordinating with Operations/Transfer Desk.</li><li>Builds/maintains effective and good relationships with other departments and stakeholders to ensure their support when needed.</li><li>Stays updated with market trends in sales and customer service. Conducts customer surveys as needed and suggests improvements to boost performance and enhance customer experience.</li><li>Performs any additional responsibilities as advised by the Supervisor/Line Manager.&nbsp;</li></ul> <br> Required profile : <p><u><strong>Qualifications:</strong></u></p><br><br><ul><li>High School/Diploma or equivalent; Bachelor's degree in a related field is preferred.</li><li>Can use technology systems and tools; skilled in Microsoft Office.</li><li>Fluent in English, French &amp; Arabic Languages.</li></ul><p><u><strong>Work experience:</strong></u></p><br><br><ul><li>2+ years of related work experience in a similar customer service or support role in any service industry, preferably in aviation.</li><li>Has effective communication skills.</li><li>Is cost-aware, has effective persuasion and problem-solving skills.</li><li>Uses technical expertise and interpersonal skills to carry out new initiatives and achieve goals.</li><li>Can understand customer needs and guide them to the right channel.</li><li>Can identify problems and react quickly to different situations like angry customers, complaints, and special requests.</li><li>Able to work long hours and under pressure.</li><li>Shows the ability to contribute and successfully achieve business strategy and set KPIs.</li></ul> <br><br> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the setup and preparation of ingredients necessary for service. Prepare basic culinary dishes according to technical specifications, recipes, and standards. Assist the Chef de Partie and Demi Chef de Partie in the preparation, plating, and service of dishes. Ensure the quality, presentation, and consistency of the dishes served. Respect product storage, preservation, and rotation procedures. Check the freshness and quality of raw materials used and report any anomalies to your supervisor. Participate in receiving, storing, and properly preserving goods. Keep your workstation, equipment, and utensils clean, organized, and operational. Strictly adhere to HACCP standards, hygiene, food safety, and workplace safety regulations. Contribute to reducing food waste and ensuring the proper management of raw materials. Participate in cleaning and preparing the workstation before, during, and after each service. Collaborate effectively with the entire kitchen team to ensure smooth, fast, and high-quality service. Demonstrate flexibility and be available to be assigned to different sections of the kitchen according to operational needs. Immediately report any malfunctions concerning equipment, products, or working conditions to your supervisor. Perform any other reasonable tasks assigned by the Chef de Partie, Sous-Chef, or Head Chef within the scope of your duties.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Training in culinary arts, catering, or hospitality is preferred. Prior experience in a professional kitchen or hotel is an asset. Knowledge of food hygiene and safety regulations is required. Strong organizational skills, meticulousness, and attention to detail are essential. The ability to work quickly and under pressure is crucial. Team spirit and good communication skills are necessary. Punctuality, discipline, and a professional appearance are expected. Motivation, a desire to learn, and a willingness to grow within a team are also required.</font></font></p>

<p>To provide courteous, professional, efficient and attentive service at all times, in accordance with the hotel s F&amp;B standards and procedures. To assist the Chef de Rang in ensuring the smooth operation of the assigned section and delivering a high-quality guest experience. To perform opening and closing procedures for the respective outlet as assigned. To have thorough knowledge of all food and beverage items on the menu and confidently recommend dishes, beverages and suitable combinations to guests. To support upselling initiatives by suggesting appropriate menu items and alternatives. To ensure that tables are properly set, maintained and cleared according to the hotel s service standards. To anticipate guests needs, handle enquiries courteously and establish positive relationships with guests. To coordinate effectively with the kitchen, bar and other F&amp;B team members to ensure smooth and timely service. To ensure that the outlet, service stations and surrounding areas are kept clean, organized and properly prepared at all times. To monitor operating supplies and contribute to reducing spoilage, breakage and wastage. To report guest complaints or operational issues to the Chef de Rang, Supervisor or Manager and ensure appropriate follow-up. To assist in the training and guidance of Commis de Rang when required. To participate in periodic inventories of operating equipment and supplies. To undertake any reasonable tasks and secondary duties assigned by the Chef de Rang, Supervisor or Outlet Manager. To remain flexible and, when required, rotate within different F&amp;B outlets or other areas of the hotel according to operational needs.</p><p><strong>Desired Candidate Profile</strong></p><p>The following knowledge, skills and abilities are required: Attention to detail, style and aesthetics of hotel is critical. Outstanding verbal and written communications skills. College Degree in Hospitality or similar field. 2 years experience in similar role. Good proficiency in English, Arabic and French</p>

<p>To provide courteous, professional, efficient and attentive service at all times, in accordance with the hotel s F&amp;B standards and procedures. To assist the Chef de Rang in ensuring the smooth operation of the assigned section and delivering a high-quality guest experience. To perform opening and closing procedures for the respective outlet as assigned. To have thorough knowledge of all food and beverage items on the menu and confidently recommend dishes, beverages and suitable combinations to guests. To support upselling initiatives by suggesting appropriate menu items and alternatives. To ensure that tables are properly set, maintained and cleared according to the hotel s service standards. To anticipate guests needs, handle enquiries courteously and establish positive relationships with guests. To coordinate effectively with the kitchen, bar and other F&amp;B team members to ensure smooth and timely service. To ensure that the outlet, service stations and surrounding areas are kept clean, organized and properly prepared at all times. To monitor operating supplies and contribute to reducing spoilage, breakage and wastage. To report guest complaints or operational issues to the Chef de Rang, Supervisor or Manager and ensure appropriate follow-up. To assist in the training and guidance of Commis de Rang when required. To participate in periodic inventories of operating equipment and supplies. To undertake any reasonable tasks and secondary duties assigned by the Chef de Rang, Supervisor or Outlet Manager. To remain flexible and, when required, rotate within different F&amp;B outlets or other areas of the hotel according to operational needs.</p><p><strong>Desired Candidate Profile</strong></p><p>Attention to detail, style and aesthetics of hotel is critical. Outstanding verbal and written communications skills. College Degree in Hospitality or similar field. 2 years experience in similar role. Good proficiency in English, Arabic and French</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Jameel Motors</strong> is characterized by a <strong>performance-driven and competitive culture</strong>, where ambition, customer focus and the achievement of concrete results play a central role. This dynamic is complemented by a <strong>collaborative dimension</strong>, fostering trust, teamwork and employee support. The company also maintains openness to <strong>innovation</strong>, supporting adaptability and evolving practices. This balance creates a demanding, collaborative and success-oriented work environment. </p><br><br> <br> Job : <p><strong>Your missions:</strong></p><br><br><p>Reporting to the Sales Manager, you will be responsible for customer reception and follow-up throughout all phases of the sales process. To do this, you will focus on four areas:</p><br><br><p><strong><u>1. Sales operations &amp; prospecting:</u></strong><br>• Initiate contact with visitors in the showroom, at external exhibitions, and commercial events, systematically entering data into the database<br>• Follow up on current and potential leads at all stages of the sales cycle<br>• Propose trade-in offers for used vehicles in coordination with the sales supervisor, branch manager, or used vehicle manager<br>• Achieve the objectives set by the sales division in terms of sales, discounts granted, and customer satisfaction</p><br><br><p><strong><u>2. Delivery &amp; customer loyalty:</u></strong><br>• Supervise vehicle deliveries in compliance with internal procedures<br>• Coordinate with sales administration for vehicle registration and delivery to customers<br>• Maintain contact with existing customers and develop new prospects<br>• Follow up on customer complaints until they are fully resolved</p><br><br><p><u><strong>3. Commercial process &amp; administration:</strong></u><br>• Apply the work procedures defined by the sales supervisor and management<br>• Actively participate in daily branch meetings</p><br><br><p><u><strong>4. Market watch:</strong></u><br>• Collect field information and report it to management<br>• Propose models or ranges adapted to market demand<br>&nbsp;</p><br><br> <br> <br> Required profile : <p><strong>Your profile</strong></p><br><br><p><strong>Education:</strong><br>• University degree, ideally in economics, business, or equivalent</p><br><br><p><strong>Experience:</strong><br>• 2 years of sales experience, ideally in a similar role in the automotive sector</p><br><br><p><strong>Key skills:</strong><br>• Strong commercial sense and results-oriented<br>• Good interpersonal skills and ability to build loyalty with demanding customers<br>• Rigor in administrative follow-up and customer file management<br>• Proficiency in CRM tools and customer database management</p><br><br><p><strong>Languages:</strong><br>• Arabic and French: fluent - required<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><strong>Main Activities</strong></p><br><br><p><strong>HRIS and Personnel File Management</strong></p><br><br><p><u><strong>Personnel File Management:</strong></u></p><br><br><ul><li>Ensure rigorous and confidential filing of employee administrative files (contracts, hiring documents, etc.).</li><li>Check new recruit files and follow up on their affiliations (CNSS, insurance, CIMR).</li><li>Coordinate with the "Personnel Administration" section for the organization of pre-employment medical visits.</li></ul><p><strong><u>Oracle HCM Administration (Key User):</u></strong></p><br><br><ul><li>Update the Oracle system daily (hires, departures, salary changes, organizational charts, etc.).</li><li>Manage the time management system (Chronotime): tracking, correcting anomalies and deficiencies, integrating SAP leave, and preparing monthly attendance reporting.</li></ul><br><p><strong>Administrative &amp; Social Management</strong></p><br><br><p><u><strong>Payroll Master File Update:</strong></u></p><br><br><ul><li>Enter and check fixed elements (salaries, bonuses, allowances, positions, incentive schemes, etc.) as well as variable elements (days worked, overtime, leave, absences, advances, loans, variable bonuses, back pay…), in accordance with internal procedures and MOAAR.</li><li>Correct timekeeping and absence management anomalies, then send monthly elements to the Admin &amp; Payroll Supervisor.</li><li>Prepare and follow up on final settlement (STC) files.</li></ul><p><strong><u>Interface with the Admin &amp; Payroll Supervisor:</u></strong></p><br><br><ul><li>Ensure follow-up of payments (invoices, payment orders) and social declarations (IR, CNSS, CIMR, insurance).</li><li>Ensure structured, secure, and confidential archiving of all administrative documents (contracts, bonuses, commissions, loans, medical files, etc.).</li></ul><p><u><strong>Management of administrative requests:</strong></u></p><br><br><ul><li>Issue attestations and certificates (employment certificate, salary certificate, CNSS statements, visa letters, etc.).</li><li>Manage the relationship with AFMA: follow up on insurance and health reimbursement files.</li><li>Manage the granting and follow-up of social loans and salary advances.</li><li>Prepare IJM, work accident (AT), and maternity declarations.</li><li>Handle employee complaints.</li><li>Ensure the monthly processing and follow-up of temporary workers' salaries and administrative files.</li></ul><p><br><strong>Temporary Staff Management</strong></p><br><br><ul><li>Ensure the monthly processing and follow-up of temporary workers' salaries and administrative files.</li></ul> <br> Required profile : <p><strong>Education &amp; Professional Experience</strong></p><br><br><ul><li>Master's degree (Bac + 5) in HR Management</li><li>2 to 4 years of experience in a similar role</li><li>Proficiency in administrative management and good knowledge of payroll management</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Air Arabia</strong> is defined by a deeply <strong>human and collaborative</strong> culture, where trust, teamwork, and mutual support guide everyday operations.<br> Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees.<br> This people-centric mindset is reinforced by strong <strong>structure and process discipline</strong>, essential for quality, reliability, and safety in aviation.<br> <strong>Performance</strong>, ambition, and a healthy competitive spirit contribute to the company’s drive, while <strong>innovation</strong> supports continuous improvement in a fast-evolving industry. </p><br><br> <br> Job : <p><strong>Job Purpose</strong></p><br><br><p>Efficiently promotes and executes the day-to-day Air Arabia sales and customer services of the corresponding sales shop to achieve set targets and objectives. Properly handles/directs customers' inquiries and complaints in the right channel to enhance the customers' experience and ensure their satisfaction.</p><br><br><p><strong>Key Result Responsibilities</strong></p><br><br><ul><li>Works on promoting Air Arabia sales and customer activities as per guidance of Supervisor/Manager and in line with the policies and procedures, these activities include but not limited to tickets, packages, holidays, visas, insurance, car rental, etc.</li><li>Processes reservations, travel bookings, and modifications on bookings for walk-in/calling customers and agents, issues tickets and finalizes all necessary travel arrangements thru the system.</li><li>Implements cross-selling techniques identified by the company to promote its products and services and to achieve the individual target set for him/her.</li><li>Follows up on all updates and new products or systems introduced by the company to maintain solid and proper knowledge of the company's services and products.</li><li>Contributes to maximizing sales and profitability by selling ancillaries, insurance, holiday packages, visas, and air rewards. Educates customers on all new promotions, campaigns, special offers, and refers them to specialized personnel when needed.</li><li>Establishes contact with current and potential customers to recover/enhance sales and build trust and credibility at customers' level. Participates in outdoor promotions and sales blitz to promote the company's products and corporate image.</li><li>Responds to all customers' inquiries and handles/directs their complaints raised by visits, calls, emails, etc. immediately and effectively ensuring a positive image of Air Arabia is always reflected.</li><li>Handles all customers in a friendly welcoming attitude and refrains from any attitude that might lead to customer dissatisfaction.</li><li>Communicates with airport team and visa check team to coordinate check-in procedures and formalities with assigned parties whenever required.</li><li>Notifies customers with any changes or modifications on the flights such as delay, cancellations, others, etc.</li><li>Processes /monitors visa applications and cancellations thru the proper channel in line with the Air Arabia general policies and procedures.</li><li>Maintains the company's property such as publications, brochures, equipment, office, waiting area, etc. in a good condition keeping in mind the Air Arabia corporate image.&nbsp;</li></ul> <br> <br> Required profile : <p><strong>Qualifications (Academic, training, languages)</strong></p><br><br><ul><li>Bachelor degree in Tourism/Management or equivalent.</li><li>Additional qualification in Aviation/IATA/Tourism is a plus.</li><li>Proficient in Microsoft Office: Word, Excel, Power Point.</li><li>Good in English and French Languages (Arabic where necessary).</li><li>Acceptable knowledge in Airline/Travel products and services.</li><li>Capable of understanding customers' problems and directing them in the right channel.</li><li>Effective communication skills to utilize in building sales and marketing techniques.</li><li>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</li><li>Capable of recommending alternate solutions to customers' problems.</li><li>Effective persuasive, negotiation, and problem solving skills.</li><li>Ability to work for long hours and under pressure.</li><li>Employs interpersonal relations to support company's objectives.</li></ul><p><strong>Work Experience</strong></p><br><br><ul><li>1-2 years of experience in a customer service industry, preferably in Travel/Airline or tourism.</li><li>Fresh graduates may be considered for this role given they demonstrate the required competencies.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: State or Regional Massage License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>