Restaurant Assistant Manager Jobs - Agadir Morocco

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Reporting to the Regional Director in Agadir and a member of the management committee, you will lead and manage all activities and human resources at your site, ensuring compliance with contractual commitments to clients, Concentrix Group processes and standards, and within the budget set by senior management. You will lead the site's management team in close collaboration with the functional departments. You will be responsible for achieving objectives and fulfilling commitments made to clients at your site. You will organize and coordinate all technical and functional support resources for the site under your responsibility. You will ensure adherence to budgetary objectives with a constant focus on site profitability. You will promote the Concentrix culture and enforce internal regulations, labor laws, and safety rules on the site. You manage internal communication across the sites and ensure a positive work environment. To this end, you guarantee high-quality social dialogue and chair local employee representative bodies. You represent the company to clients and key local economic and political stakeholders.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >You hold a higher education degree from a business school, engineering school, or equivalent. You have significant experience of at least 5 years in a similar role, managing production sites and multidisciplinary teams, ideally within the contact center sector. You have experience leading teams of over 300 employees. As a manager and ambassador, you possess strong analytical and synthesis skills, leadership qualities, excellent communication skills, and a passion for management. You are customer- and results-oriented. You have a solid understanding of P&amp;L and budget management. You have experience in managing employee relations and facilitating employee representative bodies. Fluency in written and spoken English is required.</font></font></p><p></p></section>

<p>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.</p><h3>Ensuring Culinary Standards and Responsibilities are Met for Restaurant</h3><p>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant. Supervises restaurant kitchen shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures. Maintains food preparation handling and correct storage standards. Recognizes superior quality products, presentations and flavor. Plans and manages food quantities and plating requirements for the restaurant. Communications production needs to key personnel. Assists in developing daily and seasonal menu items for the restaurant. Ensures compliance with all applicable laws and regulations regulations. Follows proper handling and right temperature of all food products. Estimates daily restaurant production needs. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Checks the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented and creates decorative food displays.</p><h3>Leading Kitchen Team</h3><p>Supervises and coordinates activities of cooks and workers engaged in food preparation. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Leads shift teams while personally preparing food items and executing requests based on required specifications. Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensuring and maintaining the productivity level of employees. Ensures employees are cross-trained to support successful daily operations. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p><h3>Establishing and Maintaining Restaurant Kitchen Goals</h3><p>Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc. Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work. Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Effectively investigates, reports and follows-up on employee accidents. Knows and implements company safety standards.</p><h3>Ensuring Exceptional Customer Service</h3><p>Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Empowers employees to provide excellent customer service. Handles guest problems and complaints. Interacts with guests to obtain feedback on product quality and service levels.</p><h3>Managing and Conducting Human Resource Activities</h3><p>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes. Manages employee progressive discipline procedures. Participates in the employee performance appraisal process, providing feedback as needed. Uses all available on the job training tools for employees. Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</p><h3>Additional Responsibilities</h3><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</p>

<div><b> About the Role </b><p>As a <strong>CBRE Technical Assistant Manager</strong>, you will assist with the management of the team responsible for all mechanical and electrical operations, maintenance, communications, energy management, and workforce development programs for a facility, campus, or portfolio of buildings.</p> <p>This role is part of the <strong>Engineering and Technical Services</strong> job function, supporting the delivery of high-quality technical services, preventive maintenance, repairs, operational excellence, and client-focused facility management.</p> <p>You will work closely with technical teams, clients, tenants, contractors, vendors, and internal stakeholders to ensure the safe, efficient, and reliable operation of building systems and services.<br> <br> <strong>What You Will Do:</strong> </p> <ul> <li>Provide formal supervision for employees. Monitor the training and development of staff. Conduct <br>performance evaluations and coaching. Oversee the recruiting and hiring of new employees.</li> <li>Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff.</li> <li>Set and track staff and department deadlines. Mentor and coach as needed.</li> <li>Manage operations and maintenance for assigned facilities. </li> <li>Assist in the development of operating and capital budgets.</li> <li>Implement improvements for preventive maintenance programs on an ongoing basis. </li> <li>Maintain effective building-specific maintenance and safety procedure manuals.</li> <li>Coordinate maintenance efforts with outside contractors, tenant finish personnel, and technicians.</li> <li>Oversee all building systems including fire/life safety, plumbing, HVAC, and electrical issues. </li> <li>Must remain current with the latest technology trends.</li> <li>Guide ongoing communication with tenants, clients, owners, facility management team, and vendors.</li> <li>Facilitate the acquisition of new management contracts and maintain as-built drawings.</li> <li>Respond to emergency situations and customer concerns.</li> <li>Lead by example and model behaviors that are consistent with CBRE RISE values. </li> <li>Influence parties of shared interests to reach an agreement.</li> <li>Apply knowledge of own discipline and how own discipline integrates with others to achieve team and <br>departmental objectives.</li> <li>Identify, troubleshoot, and resolve day-to-day and moderately complex issues that may or may not be evident in existing systems and processes. </li> </ul> <strong>What You will Need:</strong> <br> <ul> <li>Master's Degree preferred with 4-6 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. </li> <li>Experience in HVAC System, electrical Systems, Fire Fighting, Projects management </li> <li>Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred. </li> <li>Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems. </li> <li>Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department. </li> </ul> <p> <strong>Key Competencies</strong> </p> <ul> <li> <strong>Leadership:</strong> Lead, coach, develop, and motivate technical teams.</li> <li> <strong>Technical Expertise:</strong> Strong knowledge of HVAC, electrical, fire/life safety, and building systems.</li> <li> <strong>Problem Solving:</strong> Diagnose issues, identify root causes, and make effective decisions under pressure.</li> <li> <strong>Client &amp; Stakeholder Management:</strong> Communicate effectively and build strong relationships with clients, tenants, contractors, and vendors.</li> <li> <strong>Organization:</strong> Manage multiple priorities, deadlines, maintenance activities, and projects effectively.</li> <li> <strong>Safety &amp; Compliance:</strong> Promote a strong safety culture and ensure compliance with procedures and regulations.</li> <li> <strong>Business Acumen:</strong> Understand budgets, costs, efficiency, and the link between technical performance and client satisfaction.</li> <li> <strong>Personal Attributes:</strong> Proactive, accountable, organized, adaptable, inquisitive, collaborative, and results-oriented.<br> </li> </ul> <br>If this opportunity speaks to you, please submit your applications.<br> <em>NB: Resumes must be in English</em> <br> <br> </div> <div></div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the Workplace and Support Service Manager for the Telecom Infrastructure and Support (ITS) domain, the Workplace and Support Activities Manager for the Morocco region has the following main responsibilities: - monitoring the quality of service of local IT support activities; - collecting and addressing escalations and requests for improvement of support services; - managing shift-left transfer activities to outsourced Helpdesk teams; - supervising internal technical teams responsible for carrying out business-specific support actions; - proposing and managing improvement plans; - managing the quality of reference data (inventories, knowledge bases) within their scope; - managing the IT equipment, copiers, meeting room environment and smartphones within their scope; - conducting performance and quality analyses within their scope.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent communicator, strong analytical skills, comfortable with technical subjects, service and results oriented</font></font></p>

<p>To provide courteous, professional, efficient and attentive service at all times, in accordance with the hotel s F&amp;B standards and procedures. To assist the Chef de Rang in ensuring the smooth operation of the assigned section and delivering a high-quality guest experience. To perform opening and closing procedures for the respective outlet as assigned. To have thorough knowledge of all food and beverage items on the menu and confidently recommend dishes, beverages and suitable combinations to guests. To support upselling initiatives by suggesting appropriate menu items and alternatives. To ensure that tables are properly set, maintained and cleared according to the hotel s service standards. To anticipate guests needs, handle enquiries courteously and establish positive relationships with guests. To coordinate effectively with the kitchen, bar and other F&amp;B team members to ensure smooth and timely service. To ensure that the outlet, service stations and surrounding areas are kept clean, organized and properly prepared at all times. To monitor operating supplies and contribute to reducing spoilage, breakage and wastage. To report guest complaints or operational issues to the Chef de Rang, Supervisor or Manager and ensure appropriate follow-up. To assist in the training and guidance of Commis de Rang when required. To participate in periodic inventories of operating equipment and supplies. To undertake any reasonable tasks and secondary duties assigned by the Chef de Rang, Supervisor or Outlet Manager. To remain flexible and, when required, rotate within different F&amp;B outlets or other areas of the hotel according to operational needs.</p><p><strong>Desired Candidate Profile</strong></p><p>The following knowledge, skills and abilities are required: Attention to detail, style and aesthetics of hotel is critical. Outstanding verbal and written communications skills. College Degree in Hospitality or similar field. 2 years experience in similar role. Good proficiency in English, Arabic and French</p>

<p>As part of the EMEA Operations team, and under the supervision of the Operations Manager, your missions will be to: Manage and plan the schedules arrangements of Quality Control and Compliance services in the EMEA zone, in line with our clients timelines and requirements. Communicate with vendors, factories and inspectors for service scheduling. Plan and allocate the resources according to the service types, inspectors and auditors expertise, and transportation cost. Ensure the daily operational support to our inspectors.</p><p><strong>Desired Candidate Profile</strong></p><p>It could be you, if you: Have an excellent written and spoken English Have a college degree or above, with major in Business Administration, Logistic or any specialty linked to the Supply Chain. Have excellent communication skills and ability to deal with pressure and to meet tight deadlines Like to be exposed, manage relationship with clients, factories and other QIMA departments Are ready to work flexible hours upon business needs Have a problem solver mindset which turns challenges into solutions Have a high level of energy, dynamism, and motivation!</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor and update the performance indicators of the Autonomous Production Unit and initiate the associated PDCA cycles in case of deviations; Organize the APU according to the S&amp;OP plan; Define the APU strategy to guarantee and sustain operational excellence; Meet the challenges of operational objectives (SQCDP); Positively energize resources within the APU; Ensure compliance with and deployment of factory standards; Participate in internal and external audits related to the manufacturing process; Ensure coordination with other production-related departments (methods, CAD, planning, procurement, etc.); Participate in the deployment of the energy management system and support any improvement actions; Take action in case of energy deviations and monitor energy KPIs (lighting/air leaks/air conditioning); To propose ideas aimed at optimizing energy consumption and low carbon and to deploy benchmarking actions; To support project managers for the start-up of new activities, transfers or the deployment of innovative improvement projects.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree/Engineering degree in a technical or industrial field; 4 years of experience in a production management role. Passionate about hands-on work; Creative and critical thinking; Rigorous, autonomous, and committed; Empathetic and capable manager; Good knowledge of the industrial environment; Analytical skills and comfortable working with numbers; Ability to work under pressure.</font></font></p>

<p>We are currently seeking a People &amp; Culture Manager to join our vibrant team.. At RHG , we are in search of individuals who go beyond the resume those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences. As a People &amp; Culture Managerr , you infuse our HR team with a unique blend of strategic vision, a commitment to fostering a positive workplace culture, and an unwavering dedication to the personal and professional growth of our talented workforce. Ensures the smooth running of the Human Resources Department, where all areas of responsibility are managed and delivered to the highest levels. Works proactively to maximize the guest service and the team experience, delivering a positive and responsive approach to enquiries and problem resolution. Develops and implements plans where human resources initiatives &amp; hotel targets are achieved. Works with key stakeholders, effectively managing and reviewing the life cycle of the team within the hotel, fostering a culture of growth, development and performance. Owner of the Human Resources budget and training plan, where together with management, facilitates the evaluation of team performance. Builds and maintains effective working relationships with all key stakeholders and business partners. Reviews and scrutinizes employee resourcing, compensation, employee development, training and succession plans, providing recommendations that will enhance performance and provide added value to the individual and the company. Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience in HR with strong problem-solving capabilities. Excellent leadership skills with a hands-on approach and lead-by-example work style. Commitment to exceptional guest service with a passion for the hospitality industry. Ability to find creative solutions, offering advice and recommendations. Personal integrity, with the ability to work in an environment that demands excellence, time and energy.</p>

<p><b>POSITION SUMMARY&nbsp;</b></p><p><br></p><p>Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p><b>PREFERRED QUALIFICATION&nbsp;</b></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p>POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p>

<p>As a Gaming Support Agent at 5CA, you'll handle customer support issues for an assigned game studio. You'll help players with account and technical issues and resolve purchase- and gameplay-related queries. You'll work with a team of agents under the guidance of a Team Lead and an Operations Manager and take assisted training modules that help you grow, develop, and improve your skills as you work. You'll stay on top of the client's newest projects and updates, as well as past releases and branding, and help their players continue enjoying the games they love.</p><p>Technical requirements A minimum internet speed of 15 Mb/s download and 15 Mb/s upload with Latency internationally A minimum of 8 GB RAM Windows 11 (All editions except Windows S Mode), or macOS 13.0 or newer A processor with a CPU Mark of at least 9220 , like Intel i5-8400, or stronger ( Has to be 8th Gen Intel or above, if Ryzen, 2nd Gen or above ) A GPU with a G3D Rating of 4806 , like GTX 760, or stronger 2 Monitors A smartphone usable for two-factor authentication that runs at least: Android 10.0 or newer Apple iOS 16.0 or newer</p><p>We offer The flexibility to work 100% remotely with no wasted commute time and travel costs A position at a fast-paced international company with ambitious gaming, e-commerce, and tech clients A casual, diverse, and inclusive culture with people from 80+ countries, speaking 25+ languages - where we celebrate everyone's uniqueness Innovative digital tools and comprehensive training, with access to our library of online training courses Various learning and career development initiatives throughout the year Fun employee engagement activities and participation in 5CA employee-lead communities such as 5CA Connect, Pride, 5CA Gamers, Women of 5CA, to name a few</p><p><strong>Desired Candidate Profile</strong></p><p>About you You speak and write French at an advanced level (C1 minimum) and English at an intermediate level (B2 minimum) . You are based in Morocco. . You have in-depth gaming knowledge and love anything related to video games You own a PS4, PS5, Xbox One, Xbox One Series X, Nintendo Switch or a modern gaming PC/laptop You are a fast learner, take initiative and excel at troubleshooting You have a dedicated quiet workspace located within your residence (Optional) Experience in a Customer service environment is a plus.</p>