Security Camera Watch Jobs in Morocco
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Job : <p><strong> Main Mission</strong></p><br><br><ul><li>Ensure the management of payroll and personnel administration, from employee onboarding to departure, in compliance with social regulations, internal procedures, and processing deadlines.</li></ul><p><strong> Main Responsibilities</strong></p><br><br><p><strong>Payroll Management and Social Declarations</strong></p><br><br><ul><li>Prepare, control, and monitor the payroll process.</li><li>Collect and verify variable payroll elements.</li><li>Monitor timekeeping, absences, and leave impacting payroll.</li><li>Prepare and follow up on social declarations to CNSS and CNRA.</li><li>Manage payroll adjustments and corrections, as well as necessary reconciliations.</li><li>Prepare payroll statements and associated reports.</li><li>Stay updated on regulations regarding payroll and social charges.</li></ul><p><strong>Personnel Administrative Management</strong></p><br><br><ul><li>Prepare and manage employment contracts, amendments, and employee administrative files.</li><li>Issue certificates and administrative documents.</li><li>Monitor employee movements: recruitments, transfers, mobility, and departures.</li><li>Manage resignations, departures, and final settlement payments (STC).</li><li>Manage and follow up on insurance and mutual health schemes: enrollments, cancellations, and reimbursements.</li><li>Manage and track expense reports.</li><li>Respond to employee requests related to payroll and personnel administration.</li><li>Coordinate with various departments and external organizations.</li><li>Ensure compliance with internal procedures and legal and regulatory obligations.</li></ul> <br> <br> Required profile : <ul><li>Bachelor's degree (Bac+3) in Human Resources, Management, Finance, Accounting, or a similar field.</li><li>5 to 7 years of experience in payroll management and personnel administration.</li><li>Experience in an accounting firm is an asset.</li><li>Good command of social regulations, labor law, and declaration obligations.</li><li>Good command of payroll software and office tools.</li><li>Rigor, organization, confidentiality, analytical skills, and service orientation.</li></ul><p><strong>Availability: immediate.</strong></p><br><br> <br><br> </div>
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<span><br>JOB SUMMARY<br>Creates a unique guest experience that draws hotel and non-hotel guests. Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and effectively positioning the outlet. Is heavily involved with promoting the bar/lounge, menu planning, maintaining standards, assisting servers on the floor during peak periods and managing property liquor inventories and controls. Manages Bar/Lounge daily shift operations and supervision of staff. Strives for high guest and employee satisfaction while maintaining the operating budget. Accountable for promoting compliance with legal obligations professionally and consistently. Determines and implements training needed to accomplish goals. Strengthens the Food and Beverage/Culinary team by assisting in other outlets when needed.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Taking an Entrepreneurial Approach to Driving the Bar/Lounge Business<br>• Understands financial opportunities by surveying restaurant demand.<br>• Confers with key individuals in the local community to assess opportunities while identifiying and analyzing competitors.<br>• Controls purchases and inventory, negotiates prices and contracts, develops preferred supplier lists, reviews and evaluates usage reports and takes corrective action as necessary.<br>• Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues.<br>Leading Significant Marketing/Public Relations/Media Activities<br>• Attracts guests by developing and implementing marketing, advertising, public and community relations programs, evaluating program results and identifying and tracking changing demands.<br>• Owns bar/lounge related social media posts and public event communications; monitors social media activity; responds to comments; analyzes posts/trends; corrects deficiencies<br>• Creates network of sources to enable outreach and event opportunities.<br>• Serves as the primary point of contact for any events or bar/lounge related community activities.<br>• Interacts with liquor purveyors and purchases wine, beer and spirits for the outlets.Coordinates and books entertainment and events.<br>• Handles the set-up and execution of all events to promote a world-class experience.<br>• Participates in local networking activities that often take place off-property.<br>• Activates specific brand strategies geared toward the customer experience.<br>Managing Bar/Lounge Operations<br>• Implements agreed upon beverage policy and procedures throughout the property.<br>• Manages the bar/lounge in compliance with all local, state and Federal beverage and liquor laws.<br>• Monitors adherence to liquor control policies and procedures.<br>• Monitors compliance with all Bar/Lounge policies, standards and procedures.<br>• Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear.<br>• Understands beverage control including, but not limited to: days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.<br>• Attends pre- and post-convention meetings as needed to understand group needs.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Participates in the management of the department's controllable expenses to achieve or exceed budgeted goals.<br>• Achieves or exceeds budgeted goals.<br>• Maintains food handling and sanitation standards.<br>• Manages inventories according to budget and business levels.<br>• Assists with developing menus and promotions, as necessary.<br>• Communicates critical information to the Bar/Lounge staff regarding each event.<br>• Monitors ambiance/atmosphere (e.g., lighting, music, table-top, etc.) is appropriate for Bar/Lounge concept, positioning, time of day, etc.<br>• Manages entertainment and activation process to ensure it is appropriate for brand strategy.<br>Fostering an Environment that Creates Exciting and Memorable Guest Experiences<br>• Creates long-term professional relationships with guest clientele.<br>• Provides and empowers employees to provide excellent customer service<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds effectively to guest problems and complaints.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Provides feedback to individuals in an effort to improve service performance.<br>• Reviews comment cards and guest satisfaction results with employees and takes next steps as appropriate.<br>Managing Human Resource Activities<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in the development and implementation of corrective action plans.<br>• Trains staff on liquor control policies and procedures.<br>• Manages staffing levels to meet guest service standards, operational needs and financial objectives.<br>• Promotes employee understanding of expectations and the work.<br>• Actively participates in the hiring process to identify the right talent to support the outlet’s concept.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Facilitates the fair and equal treatment of employees<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Monitors employee attendance of on-going training to understand guest expectations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
OPERATIONS MANAGER - HEAVY GOODS TRANSPORT | Casablanca (Morocco)
Logistics, Supply Chain & Procurement
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Job : <p>The Operations Manager is responsible for the daily management and supervision of the transport activity. They organize human and material resources to ensure the performance of services under the best conditions of safety, quality, punctuality, and cost control.</p><br><br><p>They ensure the management of operations teams and drivers, monitor fleet availability, and optimize vehicle usage according to client needs and operational constraints.</p><br><br><p><br>Main responsibilities</p><br><br><p>- Operations Management<br>- Oversee all daily transport activities.<br>- Organize and plan transport operations.<br>- Assign vehicles and drivers based on needs.<br>- Develop transport schedules and plans.<br>- Optimize vehicle routes, trips, and rotations.<br>- Ensure compliance with loading and delivery deadlines.<br>- Monitor operations in real-time.<br>- Manage unforeseen events: breakdowns, delays, accidents, absences, delivery issues, etc.<br>- Heavy Goods Fleet Management<br>- Supervise daily vehicle usage.<br>- Coordinate with the maintenance department for preventive and corrective actions.<br>- Monitor fuel consumption.<br>- Reduce downtime and optimize fleet utilization rate.<br>- Management of Drivers and Operations Teams<br>- Lead, organize, and supervise drivers and operations teams.<br>- Develop driver schedules.<br>- Assign tasks.</p><br><br><p><br>The Operations Manager will monitor the main operational indicators:</p><br><br><p><br>Number of trips completed;<br>Kilometers traveled;<br>Empty kilometers traveled;<br>Vehicle utilization rate;<br>Fleet availability rate;<br>Fuel consumption;<br>Fuel cost per vehicle;<br>Maintenance cost;<br>Number of breakdowns;<br>Number of accidents and incidents;<br>Compliance with delivery deadlines;<br>Number of customer complaints;<br>Driver productivity;</p><br><br><p><br>They propose and implement actions aimed at reducing costs and improving operational productivity.</p><br><br><p><br>The Operations Manager prepares periodic reports for Senior Management, including:</p><br><br><p><br>Fleet status;<br>Transport activity performed;<br>Schedule and available capacity;<br>Status of immobilized vehicles;<br>Driver monitoring;<br>Fuel consumption;<br>Maintenance and repairs;<br>Accidents and incidents;<br>Operational incidents;<br>Service performance;<br>Customer complaints;<br>Main discrepancies and corrective actions.<br> </p><br><br> <br> Required profile : <p><br>Education:</p><br><br><p>Master's degree (Bac+5) in Transport, Logistics, Supply Chain, Management, or equivalent qualification.</p><br><br><p>Experience:</p><br><br><p>Minimum 5 years of experience in transport operations, ideally in road freight transport and heavy goods vehicle management.</p><br><br> <br><br> </div>
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Job : <p><strong>Reporting to the Agriculture and Rural Development Department</strong>, your mission will be:</p><br><br><ul><li>To carry out technical studies for the design of irrigation systems,</li><li>To manage and supervise construction and development work on sites,</li><li>To develop detailed plans using specialized software,</li><li>To design rural tracks adapted to the needs of local communities and environmental conditions,</li><li>To monitor the construction of rural tracks, ensuring they comply with plans and technical specifications,</li><li>To carry out the division of agricultural and rural plots using AutoCAD,</li><li>To collaborate with technical teams to ensure plans meet project needs,</li></ul><p>Novec is committed to promoting diversity in recruitment and preventing all forms of discrimination. </p><br><br> <br> Required profile : <ul><li>Holder of a Rural Engineering degree from a top engineering school,</li><li>Minimum of 5 years of experience in the management and supervision of rural projects,</li><li>Technical mastery of irrigation system design,</li><li>Excellent knowledge of technical design and drawing tools,</li><li>Significant experience in the monitoring and control of hydro-agricultural development works,</li><li>Excellent written and verbal communication skills for writing technical reports and presenting results,</li><li>Rigor, autonomy, and dynamism,</li><li>Organization, availability, interface management,</li><li>Team spirit.<br> </li></ul> <br><br> </div>
<p> <strong>Who are we?</strong> </p> <p> <strong>SupportYourApp</strong> is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world s leading SaaS, software, or hardware solutions?</p> <p>Join our community as a <strong>Customer Support Consultant</strong> today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let s see what it takes.</p> <p> <strong>What you will do:</strong> </p> <ul> <li>Deliver outstanding customer support via email (Freshdesk) for a Spanish tire retail company;</li> <li>Handle requests such as order cancellations, address or quantity changes, proof of payment, delayed deliveries, invoice and reimbursement requests, and order tracking;</li> <li>Process around 80 tickets per day while maintaining high quality standards;</li> <li>Follow internal procedures and SOPs;</li> <li>Collaborate with internal teams and Team Leads to ensure efficient issue resolution;</li> <li>Handle sensitive customer data with care and security;</li> <li>Apply the latest and greatest customer happiness practices;</li> <li>Maintain deep understanding of client solutions and meet KPI.</li> </ul> <p> <strong>Benefits:</strong> </p> <ul> <li>Schedule: Mon Fri, 11:00 19:00 (Kyiv time, UTC+2);</li> <li>Opportunity to cooperate fully remotely;</li> <li>Inclusive international environment;</li> <li>Compensation in USD;</li> <li>Rewards for referring friends;</li> <li>Balance between project workload and personal time, but also internal health policy;</li> <li>Responsive leadership interested in your development and long-lasting cooperation;</li> <li>Greenhouse conditions for self-development;</li> <li>A culture built on trust, with no time-tracking requirements.</li> </ul> <p>*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</p> <p> You can learn more about the company and its culture by visiting our official website and social pages on Facebook , Instagram , and LinkedIn .</p> <p>So if you're a proactive <strong>Support Specialist</strong> who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!</p> <p>Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.</p> <p>Know someone perfect for the role? Refer them and get rewarded!</p> <p> <em>We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.</em> </p> <p> <em>Your personal data will be processed as described in the SupportYourApp </em> <em>Candidate Privacy Notice</em> <em>.</em> </p><p><strong>Desired Candidate Profile</strong></p><ul> <li>Excellent Spanish and English (C1 or higher), both written and spoken;</li> <li>At least 12 months of experience in customer support;</li> <li>Hands-on experience with Freshdesk;</li> <li>Strong attention to detail and research skills;</li> <li>Positive, proactive and responsible attitude;</li> <li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</li> </ul>
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<p><strong>Who are we?</strong></p><br><p><strong>SupportYourApp</strong> is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?</p><br><p>Join our community as a <strong>Customer Support Consultant</strong> today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.</p><br><p><strong>What you will do:</strong></p><br><ul><li>Deliver outstanding customer support via email (Freshdesk) for a Spanish tire retail company;</li><li>Handle requests such as order cancellations, address or quantity changes, proof of payment, delayed deliveries, invoice and reimbursement requests, and order tracking;</li><li>Process around 80 tickets per day while maintaining high quality standards;</li><li>Follow internal procedures and SOPs;</li><li>Collaborate with internal teams and Team Leads to ensure efficient issue resolution;</li><li>Handle sensitive customer data with care and security;</li><li>Apply the latest and greatest customer happiness practices;</li><li>Maintain deep understanding of client solutions and meet KPI.</li></ul><p><strong>What you need to succeed in this role:</strong></p><br><ul><li>Excellent Spanish and English (C1 or higher), both written and spoken;</li><li>At least 12 months of experience in customer support;</li><li>Hands-on experience with Freshdesk;</li><li>Strong attention to detail and research skills;</li><li>Positive, proactive and responsible attitude;</li><li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).</li></ul><p><strong>Benefits:</strong></p><br><ul><li>Schedule: Mon–Fri, 11:00–19:00 (Kyiv time, UTC+2);</li><li>Opportunity to cooperate fully remotely;</li><li>Inclusive international environment;</li><li>Compensation in USD;</li><li>Rewards for referring friends;</li><li>Balance between project workload and personal time, but also – internal health policy;</li><li>Responsive leadership interested in your development and long-lasting cooperation;</li><li>Greenhouse conditions for self-development;</li><li>A culture built on trust, with no time-tracking requirements.</li></ul><p>*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</p><br><p>You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.</p><br><p>So if you're a proactive <strong>Support Specialist</strong> who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!</p><br><p>Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.</p><br><p>Know someone perfect for the role? Refer them and get rewarded!</p><br><p><em>We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.</em></p><br><p><em>Your personal data will be processed as described in the SupportYourApp </em><em>Candidate Privacy Notice</em><em>.</em></p><br> </div>
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<p><strong>Who we are?</strong></p><br><p><strong>SupportYourApp</strong> is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?</p><br><p>Join our team as a <strong>Customer Support Consultant </strong>today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. </p><br><p>Excited? Let’s see what it takes </p><br><p><strong>What you will do:</strong></p><br><ul><li>Deliver outstanding customer support via emails;</li><li>Be organized and process driven, maintain a structured workflow;</li><li>Build strong and lasting customer relationships;</li><li>Keep up with evolving tools and technology;</li><li>Handle sensitive customer data with care and security;</li><li>Apply the latest and greatest customer happiness practices;</li><li>Maintain deep understanding of client solutions and meet KPI;</li><li>Communicate with developers and cross-functional specialists.</li></ul><p><strong>What you need to succeed in this role: </strong></p><br><ul><li><strong>Excellent English communication skills (Written C1 level or higher);</strong></li><li><strong>1+ years of experience in a customer support role;</strong></li><li>Have a troubleshooting and analytical perspective;</li><li>CRM systems expertise;</li><li>Strong analytical thinking and reading skills;</li><li>Proactive and responsible attitude;</li><li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)</li></ul><p><strong>Will be a great plus: </strong></p><br><ul><li>Experience in the gaming industry;</li><li>Experience with Zendesk.</li></ul><p><strong>What you get in return:</strong></p><br><ul><li>Provide services during <strong>flexible</strong> hours;</li><li>Opportunity to cooperate fully <strong>remotely;</strong></li><li>Inclusive international environment;</li><li>Compensation in USD;</li><li>Rewards for referring friends;</li><li>Balance between project workload and personal time, but also – internal health policy;</li><li>Responsive leadership interested in your development and long-lasting cooperation;</li><li>Greenhouse conditions for self-development;</li><li>A culture built on trust, with no time-tracking requirements.</li></ul><p>*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</p><br><p>You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.</p><br><p>So if you're a proactive <strong>Support Specialist</strong> who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!</p><br><p>Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.</p><br><p>Know someone perfect for the role? Refer them and get rewarded!</p><br><p><em>We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.</em></p><br><p><em>Your personal data will be processed as described in the SupportYourApp </em><em>Candidate Privacy Notice</em><em>.</em></p><br> </div>
<p><b>Position:</b> Inside Sales Associate (English Speaker)</p> <p> </p> <p> </p> <b>Job Description:</b> <p> Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers, and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions. </p> <br> <p> <b>As part of its growth, ARROW ECS is strengthening its teams and is looking for an Inside Sales Associate English Speaker. </b> </p> <br> <p> <b>What You'll Be Doing</b> </p> <ul> <li>Through primarily telephone interaction, this sales professional will support an account portfolio of valued customers to locate and secure the right products or services for their specific needs.</li> <li>Occasionally working with the Field Sales Representative, supplier partners, engineers, and other internal Arrow resources, the Account Specialist is to offer exemplary customer service and product knowledge expertise with an aim to expand market share and grow our business.</li> <li>Quote Bill of Materials (BOM) and ensure that registered pricing is reflected in all quotes.</li> <li>Systematically manage own assigned portfolio by taking proactive and regular actions related to sales and the administration of the account. Coordinate with internal corporate resource groups to ensure customer satisfaction.</li> <li>Be a team player by working collaboratively and synergistically with colleagues across Arrow. Demonstrated ability to influence and to interact at multiple levels of an organization.</li> <li>Identifying new sales opportunities by working with buyers and engineers to provide quotes, technical support and data sheets, and by placing purchase orders.</li> <li>Maintain accounts by providing customer service on orders. Other maintenance tasks include tracking shipments, maintaining orders, managing backlog, expediting orders and troubleshooting. Strategically manage assigned portfolio through competition analysis, research and profiling and interaction with engineers, ADRs, FSRs, and other Arrow resources within own territory.</li> <li>Providing after-sales service by ensuring the products arrival at the customer location in a timely fashion.</li> </ul> <br> <p><b>What We Are Looking For</b></p> <ul> <li>2-year degree and 2 5 years of experience or High school graduate with equivalent related experience.</li> <li>Previous experience in inside sales/sales</li> <li> <b>Fluent in English is a must</b> </li> <li>Strong written and verbal communication skills, capable of clearly conveying information through various channels.</li> <li>Able to identify problems and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions.</li> </ul> <br> <p><b>What s In It For You</b></p> <ul> <li>Very good working atmosphere in a team of passionate collaborators.</li> <li>Work culture where you can make an impact.</li> <li>Working within an international organization, recognized worldwide in its sector.</li> <li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>2-year degree and 2 5 years of experience or High school graduate with equivalent related experience.</li><li>Previous experience in inside sales/sales</li><li> <b>Fluent in English is a must</b> </li><li>Strong written and verbal communication skills, capable of clearly conveying information through various channels.</li><li>Able to identify problems and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions.</li></ul>
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<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
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<br> Company culture : <p>
<strong>Sofrecom Maroc</strong> stands out for its <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a <strong>notable innovation dimension</strong>, encouraging initiative, agility and experimentation. <strong>Structured processes</strong> ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role. </p><br><br>
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<br> Job : <p>Key responsibilities<br>• Analyze functional and technical requirements and translate them into integration and data solutions.<br>• Integrate, configure, and validate software components, including DataMiner modules, drivers, APIs, and database connections.<br>• Develop, test, and maintain APIs and interfaces connecting internal and external applications.<br>• Design and maintain data flows, data transformations, and integrations between systems.<br>• Develop and optimize database schemas, queries, and stored procedures, as appropriate.<br>• Support data quality, consistency, and reliability through validation, monitoring, and troubleshooting.<br>• Support development, pre-production, and production environments, including platform administration and incident resolution.<br>• Automate installation, configuration, testing, and deployment processes using scripts and CI/CD tools.<br>• Collaborate with system and network teams to ensure compatibility, security, and performance.<br>• Maintain existing software components and implement enhancements in response to business needs.<br>• Document technical solutions, data structures, deployment procedures, and integration guidelines.<br>• Contribute to improving integration, data management, testing, and deployment practices.<br>Required skills and experience<br>• Degree in Computer Science, Software Engineering, Data Engineering, or a related field, or equivalent experience.<br>• Experience in software development, software integration, and working with databases.<br>• Knowledge of API design, development, testing, and integration patterns.<br>• Experience with relational databases, particularly MySQL; knowledge of database design, SQL, query optimization, and data integrity.<br>• Programming and scripting experience with Python and Bash/Shell; familiarity with PHP and JavaScript is an advantage.<br>• Experience designing or supporting data pipelines, ETL/ELT processes, and data transformations.<br>• Knowledge of data quality, data validation, and troubleshooting across connected systems.<br>• Experience with Linux administration, preferably Debian or Red Hat/CentOS, and familiarity with Windows Server.<br>• Knowledge of Git and CI/CD practices; experience with Jenkins, Ansible, or similar tools.<br>• Familiarity with virtualization and deployment on VMware, including OVA packages, and container hosting.<br>• Working knowledge of networking fundamentals, including TCP/IP, routing, access controls, and permissions.<br>• Ability to work across the software development lifecycle, from requirements and implementation through testing and deployment.<br>Preferred qualifications<br>• Experience with DataMiner, including its components, drivers, APIs, and element structures.<br>• Familiarity with data integration or orchestration tools and database monitoring.<br>• Experience supporting production services and troubleshooting application, API, database, or data-flow issues.<br>• Familiarity with FTP, SSH, scheduled jobs, and Linux permissions.<br>Personal qualities<br>• Autonomy, curiosity and proactivity is key<br>• Analytical, and organized, with attention to service quality and data reliability.<br>• Able to collaborate effectively with technical and business teams.<br>• Clear technical writing and communication skills.<br>• Comfortable working in a dynamic, international environment.<br>Languages<br>Good written and spoken French and English.<br> </p><br><br> <br><br> </div>
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<b>Position:</b>Salesforce CRM Developer<br><br><b>Job Description:</b><p><span><span><b><span><br>Job Description</span></b></span></span></p><br><br><p><span><span><b><span>Position Title: Salesforce CRM Developer</span></b></span></span></p><br><br><p><span><span><b><span>Overview</span></b></span></span></p><br><br><p><span><span><span>The Salesforce CRM Developer will be responsible for designing, developing, and implementing scalable and efficient Salesforce solutions to meet business needs across multiple regions and business units. This role requires strong technical expertise in Salesforce development, integrations, and platform configuration, along with the ability to collaborate effectively with cross-functional teams in a fast-paced, global environment.</span></span></span></p><br><br><p><span><span><b><span>Who are we looking for?</span></b></span></span></p><br><br><ul><li><span><span><span>Minimum of </span><b><span>5+ years of progressive experience</span></b><span> in Salesforce development with in-depth knowledge of the Salesforce platform and ecosystem.</span></span></span></li><li><span><span><span>Strong proficiency in </span><b><span>Apex, Visualforce, SOQL, SOSL, and Triggers</span></b><span>, with hands-on experience integrating Salesforce with external systems using </span><b><span>SOAP</span></b><span> and </span><b><span>RESTful web services</span></b><span>.</span></span></span></li><li><span><span><span>Comprehensive understanding of </span><b><span>object-oriented programming</span></b><span> and </span><b><span>relational database design</span></b><span> principles.</span></span></span></li><li><span><span><span>Demonstrated ability to apply both </span><b><span>declarative (administrative)</span></b><span> and </span><b><span>programmatic (developer)</span></b><span> features appropriately within the Force.com platform.</span></span></span></li><li><span><span><span>Expertise in </span><b><span>Salesforce security architecture</span></b><span>, including profiles, permission sets, and sharing rules.</span></span></span></li><li><span><span><span>Experience in </span><b><span>code optimization, refactoring</span></b><span>, and adherence to Salesforce coding standards and best practices.</span></span></span></li><li><span><span><span>Hands-on experience with </span><b><span>CI/CD pipelines.</span></b></span></span></li><li><span><span><span>Proven track record in developing </span><b><span>custom Lightning Components</span></b><span>, including </span><b><span>Aura</span></b><span> and </span><b><span>Lightning Web Components (LWC)</span></b><span>, with at least </span><b><span>2+ years of direct experience</span></b><span> in LWC development.</span></span></span></li><li><span><span><span>Practical experience with </span><b><span>Sales Cloud, Service Cloud, and Experience Cloud</span></b><span>, including </span><b><span>case management processes</span></b><span>.</span></span></span></li><li><span><span><span>Proficiency in </span><b><span>HTML, JavaScript, jQuery, JSON, and XML</span></b><span> for user interface and integration development.</span></span></span></li><li><span><span><span>Familiarity with </span><b><span>Agile/Scrum methodologies</span></b><span> and collaboration tools such as JIRA and Confluence.</span></span></span></li><li><span><span><span>Salesforce Certifications preferred: </span><b><span>Platform Developer I & II</span></b><span>, </span><b><span>Administrator</span></b><span>, or equivalent credentials.</span></span></span></li><li><span><span><span>Excellent written and verbal communication skills, with the ability to convey complex technical concepts to non-technical audiences.</span></span></span></li></ul><p><span><span><b><span>What you will be doing at ARROW:</span></b></span></span></p><br><br><ul><li><span><span><span>Design, develop, and deploy high-quality Salesforce solutions leveraging </span><b><span>Apex classes, triggers, Visualforce pages, Lightning Web Components, and Flows</span></b><span>.</span></span></span></li><li><span><span><span>Partner with </span><b><span>Product Owners, Business Analysts, and stakeholders</span></b><span> to analyze business requirements and translate them into scalable technical designs.</span></span></span></li><li><span><span><span>Develop and maintain </span><b><span>integration solutions</span></b><span> between Salesforce and external systems through secure APIs and middleware.</span></span></span></li><li><span><span><span>Create and maintain </span><b><span>comprehensive technical documentation</span></b><span>, including design specifications, data models, and deployment procedures.</span></span></span></li><li><span><span><span>Conduct </span><b><span>unit testing, debugging, and performance tuning</span></b><span> to ensure reliability and maintainability of delivered solutions.</span></span></span></li><li><span><span><span>Identify, analyze, and resolve complex application issues, providing </span><b><span>root cause analysis</span></b><span> and long-term corrective actions.</span></span></span></li><li><span><span><span>Participate in </span><b><span>code reviews</span></b><span>, enforce development standards, and promote best practices across the Salesforce development team.</span></span></span></li><li><span><span><span>Contribute to </span><b><span>Agile development activities</span></b><span>, including sprint planning, backlog grooming, and retrospectives, while ensuring continuous improvement in delivery quality and efficiency.</span></span></span></li></ul><p><span><span><b><span>What is in it for you?</span></b></span></span></p><br><br><ul><li><span><span><span>Full Permanent contract,</span></span></span></li><li><span><span><span>Social advantage: CNSS, CIMR, Health insurance,</span></span></span></li><li><span><span><span>Very good working atmosphere in a team of passionate collaborators,</span></span></span></li><li><span><span><span>Work culture where you can make an impact,</span></span></span></li><li><span><span><span>Working within an international organization, recognized worldwide in its sector.</span></span></span></li></ul><br><p><span><span><span>#LI-FR1</span></span></span></p><br><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Information Technology<br> </div>
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<p>Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.</p><p>Au sein de l’équipe du CSOC (CyberSecurity Operation Center), vous travaillerez en tant qu’analyste sénior SOC pour délivrer les prestations de sécurité opérationnelle pour nos clients.</p><br><p><u>Vos missions principales consisteront à :</u></p><br><p>- analyse et diagnostics complémentaires des alertes de sécurité en utilisant les outils de management de la sécurité mis à votre disposition au SOC (solutions SIEM, log management et supervision de sécurité via des solutions d’orchestration)</p><br><p>- suivre l'activité réalisée sur vos périmètres par une équipe de superviseurs en 24/7 (niveau 1 et 2) et leur fournir les moyens nécessaires au bon déroulement de l’activité (outils, mise à jour des bases de connaissances, mise à jour de données contextuelles du périmètre, etc.)</p><br><p>- procéder à la réalisation des demandes d’évolution de services ou des demandes de changements sur vos périmètres (intégration de nouvelles règles de détection de comportements malveillants)</p><br><p>- participer/coordonner la réalisation technique des reportings pour les clients</p><br><p>- participer/coordonner les activités de veille sécurité sur votre périmètre</p><br><p>- participer à l’amélioration, l’automatisation et l’industrialisation de nos méthodes et outils via des projets détourés</p><br><b>Expérience et profil recherchés</b><p>- Plus de 3 d’expérience en Cybersécurité</p><br><p>- Cursus en sécurité IT et/ou Cybersécurité (cible : BAC +5)</p><br><p>- Passion et forte motivation pour les aspects Cybersécurité (veille sécurité, techniques d’attaque et pentesting, vulnérabilités des systèmes)</p><br><p>- Certification GIAC souhaitée</p><br><p>Niveau d’Anglais : B2 minimum</p><br><b>Compétences et comportement attendus</b><p><b><u>Compétences opérationnelles : </u></b></p><br><p>- Connaissance de solutions de SIEM (ex. : QRadar, Splunk, Sentinel, stack ELK)</p><br><p>- Bonne compréhension des problématiques IT (Firewalling, routing, proxy, antivirus, EDR)</p><br><p>- Bonne connaissance des systèmes d’exploitation : distributions GNU/Linux et Windows</p><br><p>- Maitrise des protocoles réseaux et sécurité pour le fonctionnement des services</p><br><p>- Veille cybersécurité (menaces et vulnérabilité)</p><br><p><b><u>Comportemental : </u></b></p><br><p>-Bon relationnel, communication structurée et ciblée permettant d’être à terme en interface avec des clients.</p><br><p>-Autonome, capacité à s’intégrer à une équipe et partager ses connaissances.</p><br><p>-Bonne aptitude rédactionnelles</p><br><p>-Capacité d’adaptation</p><br><p>-Gout prononcé pour la technique et la Cybersécurité, curieux d’apprendre et de comprendre, rigoureux et réactif. Sensibilisé à la protection de l’information et faire preuve de discrétion.</p><br>At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now! </div>
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<span>Mindrift is looking for skilled Full-Stack Web App Developers (JavaScript/TypeScript + Python or Node) to join the Tendem project (https://tendem.<br>ai/) and build interactive browser-based applications for real-world use cases.<br> In this role, you'll apply your full-stack engineering expertise to design, build, and maintain functional, robust, and user-friendly web applications.<br> This part-time remote opportunity is ideal for professionals with hands-on experience in modern frontend frameworks, backend APIs, databases, and shipping interactive web products end-to-end.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Full-Stack Web App Developer, you'll design, build, and refine browser-based applications with real logic, state, persistence, and user input — from habit trackers and budgeting tools to internal dashboards, mini-SaaS tools, and AI-powered apps.<br> You may also work on standalone Python applications and data-processing scripts that sit alongside or behind these products.<br> Key Responsibilities Build interactive web applications with frontend (React, Next.<br>js, Vue, or similar) and a backend API (Python/FastAPI/Flask or Node/Express).<br> Design and implement data models, schemas, and persistence layers using SQL (PostgreSQL, SQLite) or NoSQL stores.<br> Implement authentication, sessions, and basic role-based access where needed.<br> Integrate third-party APIs and AI/LLM services (OpenAI, Anthropic, or similar) into product features.<br> Handle state management, user input validation, error states, and loading states cleanly.<br> Build standalone Python tools and scripts where required by the task (data processing, API clients, lightweight backend utilities).<br> Review, debug, optimize, and refactor full-stack applications to improve correctness, security, performance, and maintainability.<br> Write clear, testable code and debug end-to-end issues across frontend, backend, and database.<br> Educational qualifications At least 3 years of relevant experience in full-stack web development or shipping interactive web applications (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in full-stack web development, modern frontend frameworks, backend architecture, and building interactive browser-based applications end-to-end.<br> We are looking for specialists who can confidently work across frontend, backend, databases, and APIs, design robust application logic, and build production-ready web applications.<br> Strong problem-solving skills, attention to detail, and the ability to independently architect and ship complete features are essential.<br> Technical Skills (Essential) Strong command of JavaScript/TypeScript and at least one modern frontend framework (React, Next.<br>js, Vue, Svelte, or similar).<br> Solid backend experience in Python (FastAPI, Flask, Django) and/or Node.<br>js (Express, NestJS).<br> Hands-on experience with relational databases (PostgreSQL, MySQL, SQLite) and basic schema design.<br> Experience implementing REST APIs, request validation, error handling, and authentication flows.<br> Familiarity with deployment platforms (Vercel, Netlify, Render, Fly.<br>io, Railway, or similar).<br> Experience integrating LLM APIs or other AI services into product features is a strong plus.<br> Comfortable with version control (Git) and basic testing practices.<br> Additional requirements Strong attention to detail and commitment to building working, robust products — not demos.<br> Self-directed work ethic with the ability to architect, build, and ship features independently.<br> Portfolio of shipped web applications (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Apply your expertise to real-world technology projects while gaining experience building high-quality solutions for a global platform.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
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<p><strong>Publication date :</strong> Sep 21, 2026, 12:00AM</p><br><br>Vidéo EVP<br>Déclaration de mission de l'entreprise<p>Join us at Orange Business!<br>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.<br>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>À propos du rôle<p><span>The ‘Product Owner -</span><span>Enriched Customer Inventory’ supports the Head of Master Data Management in defining, delivering and managing a global solution for managing the enriched customer inventory, including processes, data structure and quality, and functional roadmap.</span></p><br><br><p><span>The scope of Enriched Customer Inventory includes data taken from the Federated Customer Inventory (offers, services, resources) and data taken from other referential and transactional sources to provide a single source of truth for actors, customers and systems requiring detailed near real time inventory data (for example customer portal, customer API, service management systems)</span></p><br><br><p><span>This role is part of a small core team responsible for the Customer Inventory at the heart of the Orange Business digital customer & employee journey strategy. It is a marketing-orientated role, ensuring we hold and exploit the right data at the right quality to deliver operational efficiency, customer journey, commercial advantage, and therefore both customer experiecne excellence and business growth.</span></p><br><br><br><p><span><span>key accountabilities</span></span></p><br><br><p><span><span>key result / decision areas (outcomes)</span></span></p><br><br><p><span>Strategy & Roadmap</span></p><br><br><ul><li><span>Work with the Customer Inventory team (business, IT, architecture) on the creation, maintenance and communication of the inventory strategy and functional roadmap.</span></li><li><span>Use SAFe methodology to secure delivery of the roadmap though management of Epics in the DataAI portfolio.</span></li><li><span>Be recognized as the business expert on enriched customer inventory, supporting other teams, projects and portfolios in the correct understanding and exploitation of this data.</span></li><li><span>Engage with commercial process owners and business stakeholders in International / DGC / DEF and other BUs as required to ensure a global approach to enriched inventory management, and to collect & prioritize user story requirements for functional & process enhancements to the enriched inventory.</span></li><li><span>Use SAFe methodology to secure delivery of the roadmap though management of Epics in the DataAI portfolio.</span></li><li><span>Provide leadership to IT teams to develop & deliver in line with business needs, setting business priorities and securing budgetary cover, reviewing, tracking and reporting on progress vs plan.</span></li></ul><br><p><span>Data Model</span></p><br><br><ul><li><span>Define, document and manage the data model of enriched customer inventory, working with gata governance team to use Collibra data management system.</span></li><li><span>Ensure data model is clear and available to all stakeholders, and support them in underdstanding oit to ensure correct usage.</span></li></ul><br><p><span>Data Quality</span></p><br><br><ul><li><span>Responsible for optimizing the quality of enriched customer inventory data by maximizing the quality of the input data and the mapping / linking of the data sets by working closely with other members of the inventory team.</span></li><li><span>Work with the Data Quality team to identify KPIs and monitor & report the quality (accuracy & completeness) of enriched customer inventory; lead activity to correct any errors and fix the root cause of any identified issues (whether process or technical).</span></li></ul><br><p><span>Value-based exploitation</span></p><br><br><ul><li><span>Responsible for providing users with easy and clear access to relevant enriched customer inventory data, whether as individial records or as bulk reporting, via API, portal, EDH, PowerBI or other mechanisms.</span></li><li><span>Responsible for ensuring appropriate access controls to enriched inventory data, complying with regulatory, security & confidentiality</span><span>requirements while maximizing democratization to facilitate delivery of value.</span></li><li><span>Drive integration with all systems that require the data (directly or via tools such as eBus, EDH, etc) to maximise exploitation for value delivery.</span></li></ul><br>À propos de vous<p></p><p><span><span>knowledge and abilities</span></span></p><br><br><p><span><span>Ability to engage effectively with business stakeholders to capture and debate strategic & operational priorities.</span></span></p><br><br><p><span><span>Project management skills to translate agreed priorities into a successful delivery.</span></span></p><br><br><p><span><span>Ability to engage effectively with IT teams to communicate needs clearly and discuss technical limitations / impacts.</span></span></p><br><br><p><span><span>Ability to find common purpose & direction in a diverse group of stakeholders.</span></span></p><br><br><br><br><p><span><span>education, qualifications, and certifications</span></span></p><br><br><p><span><span>Academic business degree or equivalent, (business administration, information management)</span></span></p><br><br><p><span><span>Subject matter Expertise,</span></span></p><br><br><br><br><p><span><span>Experience</span></span></p><br><br><p><span><span>MS Office, Teams, Data Quality Platforms, meta data, Data Visualisation</span></span></p><br><br><p><span>Minimum 5 years experience of data management / data process / quality management</span></p><br><br><br><p>You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.</p><br><br>Informations supplémentaires<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Égalité des chances en matière d'emploi<p>Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.</p><br><br>Récompenses..<p> At Orange, only your skills matter.
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<p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.
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Job : <p>Reporting to the Works Supervision Department, your missions will be:</p><br><br><ul><li>To control and monitor the progress of works on the construction site,</li><li>To provide technical assistance to the project owner and the contracting authority,</li><li>To coordinate the execution of works, ensuring compliance with plans and deadlines,</li><li>To lead site meetings,</li><li>To precisely draft minutes and weekly reports to ensure transparent communication between all stakeholders,</li><li>To collaborate with various trades to resolve technical problems and ensure the quality of the work,</li><li>To assist in the preparation of execution plans and technical documents necessary for the completion of the works.</li></ul><p>Novec is committed to promoting mixed recruitment and preventing all forms of discrimination. </p><br><br> <br> Required profile : <ul><li>Holder of a specialized technician diploma in civil engineering;</li><li>Has at least 5 years of experience in similar roles, with a strong ability to provide technical assistance and supervise civil engineering works,</li><li>Previous experience in an engineering firm would be a plus.</li><li>Ability to provide effective technical assistance by identifying and implementing solutions adapted to challenges encountered in the field,</li><li>Mastery of quality control techniques and work progress monitoring to ensure compliance with standards and technical specifications.</li><li>In-depth knowledge of construction sector standards and regulations,</li><li>Excellent writing and communication skills,</li><li>Rigor, autonomy and dynamism,</li><li>Organization, availability, interface management,</li><li>Team spirit.<br> </li></ul> <br><br> </div>
Digital Marketing Officer H/F (with experience in Ads campaign management) | Casablanca (Morocco)
Marketing
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<br> Company culture : <p><b>HEOMI </b>is characterized by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. The company also integrates a more moderate <strong>innovation component</strong>, encouraging initiative and adaptability. Finally, a less dominant <strong>organizational dimension</strong> provides a structuring framework to support efficiency.
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<br> Job : <p>As part of our continued development, we are recruiting digital marketing officers.<br>As a digital marketing specialist, you will be responsible for the traffic generated on the site <strong>mongustave.fr</strong>, as well as for planning, implementing, and optimizing our online advertising campaigns. You will work closely with our marketing team to achieve our internal goals and ensure the growth of our company and customer satisfaction.<br> </p><br><br> <br> Required profile : <p><u><strong>The profile we are looking for:</strong></u></p><br><br><ul><li>First experience in managing online advertising campaigns, especially on Meta, Google Ads, and Bing Ads... and others</li><li>Mastery of advertising performance analysis and tracking tools.</li><li>Demonstrated ability to optimize campaigns to achieve performance goals.</li><li>Strong analytical skills and ability to interpret data to make informed decisions.</li><li>Excellent communication skills and ability to work in a team.</li></ul><p>We are looking for team players who are independent, curious, and dynamic.<br> </p><br><br><p><u><strong>The recruitment process:</strong></u></p><br><br><ul><li>An initial phone call with our Recruitment Officer. If this first step is successful, you will have an HR interview followed by an operational interview with the managers.</li><li>The diversity of profiles and experiences of the talents that make up our teams reflects our CSR policy and our commitments.</li><li>Want to know more about the company? Visit our website: https://eca-assurances.com/</li></ul> <br><br> </div>
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Company culture : <p><strong>Kitea</strong> is characterized by a corporate culture centered on <strong>collaboration</strong>, where teamwork, trust and strong human relationships play an essential role. The company promotes close leadership that supports employee engagement, accountability and development. This collaborative foundation is strengthened by an <strong>openness to innovation</strong>, encouraging agility, creativity and adaptation to market changes. It also relies on a structured organization and a performance-oriented mindset, ensuring efficiency, reliability and a focus on results.
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<br> Job : <p>You will join a leading company in the furniture and decoration sector. As a Customer Service Officer, your role will be to ensure customer satisfaction by handling and following up on complaints until they are resolved.</p><br><br><p>Your main tasks will be:</p><br><br><p>Receive and process customer requests and complaints.<br>Follow up on customer service cases until they are closed.<br>Coordinate with internal teams (logistics, stores, suppliers, and sales department) to provide appropriate solutions.<br>Regularly inform customers about the progress of their requests.<br>Manage returns, exchanges, repairs, and disputes.<br>Ensure that processing times are met and the quality of service is maintained.<br>Update tracking tools and prepare customer service reports.<br>Participate in the continuous improvement of processes and customer experience.</p><br><br> <br> <br> Required profile : <p>Bachelor's degree (Bac+3) to Master's degree (Bac+5) in Commerce, Management, Customer Relations, or equivalent.<br>Minimum 2 to 5 years of experience in a similar role in customer service, customer relations, or complaint management.<br>Experience in the retail, furniture, distribution, or home equipment sector is highly appreciated.<br>Excellent communication and customer relationship management skills.<br>Listening skills, empathy, and customer satisfaction orientation.<br>Ability to handle difficult situations and resolve problems effectively.<br>Organization, rigor, autonomy, and team spirit.</p><br><br> <br><br> </div>
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<span>Purpose of the Job
<br></span><p><span><span><span>Managing the Express operations and organizing the work of couriers to ensure operations is running effectively and efficiently, as well as introducing new solutions that cater to specific industry needs.</span></span></span></p><br><br>
<br>Job Description
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<li>Communicate and coordinate with the customer account management teams in terms of capability and scheduling jobs to ensure timely action to the customer</li>
<li>Maintain effective communication with internal and external parties</li>
<li>Prepare, monitor, and control client incidents and complaints in coordination with the customer service and operations team members to ensure timely response to the CMT and Sales</li>
<li>Handling customers complaints and special requests or any urgent collections or deliveries even at odd times</li>
<li>Introduce new solutions driven by specific customer needs</li>
<li>Identify training needs for the team members and continuously improving their skills and capacity</li>
<li>Set KPIs and conduct annual performance evaluation for direct reports</li>
<li>Organize the team and manage ground courier’s substitution</li>
<li>Coordinate couriers’ vacations to ensure optimum & balanced distribution of workload amongst all routes</li>
<li>Manage the effective usage of Aramex IT systems and Scanner technology</li>
<li>Manage the daily outbound schedules and continuously looks for alternative line haul solutions to improve the service in terms of transit time and cost.</li>
<li>Provide feedback on the route and load distributions to help the ground operations supervisors update the routes on the system</li>
<li>Handle special projects when needed</li>
<li>Identify and resolve repetitive service failures and human errors and facilitate continues improvement</li>
<li>Monitoring the departments KPI’s and find the points of improvements</li>
<li>Support sales team, by holding meetings with clients and find out all related demands/concerns from the client’s perspective</li>
<li>Monitor the station inbound/outbound production</li>
<li>Setting the strategic plans for the departments</li>
<li>Manage the various inbound/outbound operations in accordance with the standard procedures and quality of services standards</li>
<li>Follow up with Hub: regarding shipment clearance, updating the system, consul recovering</li>
<li>Monitors the system updates related to the arrivals and ensure they are done according to the quality-of-service standards</li>
<li>Manages the various inbound/outbound operations performed at the airport to meet the service expectations and quality standards</li>
<li>Handle and control receiving process at the airport and monitors the clearance process to ensure it done according to the country local customs regulations</li>
<li>Structure, organize and manage the couriers and routes during regular working days</li>
<li>Adhere to company HSSE, compliance and sustainability corporate policies</li>
<li>Manage the team’s related costs and expenses according to the set budget</li>
<li>Monitor the Express supplies stock level and effective usage</li>
</ul>
<br>Job Requirements - Experience and Education
<br><ul>
<li>Bachelor’s degree in business administration, Human Resources, Finance.</li>
<li>Strong English language skills are required for this role; additional languages are preferred given the nature of this global role.</li>
<li>4-6 years’ experience in Express operation.</li>
<li>Thorough understanding of Express operations and clearance.</li>
<li>Strong Leadership, coaching and mentoring skills.</li>
<li>Ability to analyst problems and have a creative thinking to adapt a proper solution.<br> </li>
</ul>
<br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>Interpersonal Skills<br>Team Collaboration<br>Adaptability<br>Resilience<br>Communication Skills<br>Problem Solving<br>Leadership Skills<br>Time Management<br>Decision Making<br>Negotiation Skills<br>Problem Solving And Critical Thinking<br>
</div>
<font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Job Description </b></font></font><div> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of its railway engineering activities, we are looking for a Control-Command engineer to contribute to the development, analysis and validation of the functions of the Informatis Troubleshooting Guide (GDI).</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The consultant will be involved in analyzing the behavior of the train's systems, identifying degraded modes and formalizing troubleshooting procedures to facilitate the diagnosis of anomalies and support the driver in the actions to be taken.</font></font></p> <p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><br></font></font></strong></p><p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main tasks:</font></font></strong> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Analyze the train functions and the interactions between the different subsystems in order to identify the degraded modes and their operational consequences.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- to study the functional anomalies and defects detected during testing or reported by the project teams.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- to develop and update troubleshooting guides, GDA files and troubleshooting diagrams associated with train functions.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Define and formalize troubleshooting procedures, conditions of application and actions to be carried out according to identified anomalies.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Analyze existing technical and functional documentation to ensure the consistency of GDI deliverables with system requirements.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Participate in document reviews with the system, validation, testing teams and the relevant client contacts.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Monitor change requests (CR) and analyze their impact on the documentation and functions concerned.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Analyze test results, contribute to the investigation of anomalies and ensure the updating of impact documents.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Guarantee the quality, consistency and traceability of technical deliverables in accordance with project processes.</font></font></p></div><p><strong>Desired Candidate Profile</strong></p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualifications </font></font><div> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Required technical skills:</font></font></strong> </p> <p> <em> <u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Railway engineering:</font></font></u> </em> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Knowledge of the functional architecture of a train and its subsystems.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Understanding of on-board control systems and TCMS (Train Control and Monitoring System).</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Ability to analyze the modes of degradation and the functional interactions between equipment.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Understanding of the principles of railway diagnosis and troubleshooting.</font></font></p> <p> </p> <p> <em> <u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">System engineering and documentation:</font></font></u> </em> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Analysis of requirements and functional documentation.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Drafting of procedures, troubleshooting guides and functional synoptic diagrams.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Management of document changes and traceability of modifications.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Participation in technical reviews and anomaly analyses.</font></font></p> <p> <em> <u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Tools :</font></font></u> </em> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Spectrail.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- UML and functional modeling tools.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Jira and ClearQuest for tracking anomalies and change requests.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Tools for managing and reviewing technical documentation.</font></font></p> <p> <em> <u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">LANGUAGES :</font></font></u> </em> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">French: B2/C1</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">English: B2</font></font></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><i>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.</i></p><br><br><br><p><span>Job Category</span></p><br><br>Customer Success<br><p><span>Job Details</span></p><br><br><br><p><span><b><b>About Salesforce</b></b></span></p><br><br><p>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.</p><br><br><br><p>Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.</p><br><br><br><br><br>Senior Salesforce Core Technical Architect<br>DEPARTMENT DESCRIPTION<p>Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team's expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.</p><br><br>OVERVIEW OF THE ROLE<br><p>Salesforce is currently seeking a <b>Senior</b> <b>Salesforce Core Technical Architect</b> to join our Professional Services team within Professional Services. This role is centered on being a "Core Platform" subject matter expert, leading the design and implementation of enterprise-grade Sales Cloud, Service Cloud, and platform solutions. <br><b>Deep Salesforce Core (Sales/Service Cloud + Platform) expertise is a must</b>, and the ideal candidate will also bring a strong background across the broader Salesforce ecosystem (Experience Cloud, Integration, and AI/Agentforce) to drive cross-cloud success.<br>The Technical Architect is responsible for architecting scalable solutions across enterprise landscapes, ensuring the platform is secure, performant, and ready for enterprise AI usage. You will work closely with Project Managers and other Technical Architects to ensure on-time, fully functioning implementations. The ideal candidate thrives in an entrepreneurial atmosphere, communicates tactfully with business operations, and effectively designs, tests, and deploys complex software solutions. You must be an excellent communicator who can tailor delivery to a variety of audiences.</p><br><br>YOUR IMPACT<br><p>Through our extended onboarding program of formal certification, internal training, knowledge transfer, hands-on experience and closely working with other Consultants, Architects and Project Managers you will become a Salesforce Domain Authority at the forefront of our offerings, delivering outstanding customer success.<br></p><br><br><ul><li><b>Become a Trusted SME:</b> Act as the primary authority for the Salesforce Core platform to support project delivery, including how platform architecture relates to the success of Agentforce and AI.</li><li><b>Strategic Design:</b> Drive the creation of application and technical design documents (Blueprints/FSD) which leverage Salesforce best practices and effectively integrate Salesforce into the customer's infrastructure.</li><li><b>Scalable Architecture:</b> Design and guide customer's enterprise architecture across Sales Cloud, Service Cloud, and the Platform, highlighting the importance of data model, sharing/security architecture, and governance.</li><li><b>Technical Excellence:</b> Provide guidance on integration development best practices, Enterprise Architecture standards, and environment management. Lead code reviews and define coding standards (Apex, LWC, Flows).</li><li><b>Stakeholder Management:</b> Facilitate and influence Executive Customer stakeholders while aligning technology strategy to business value and ROI.</li><li><b>Risk Mitigation:</b> Troubleshoot key customer implementation issues and demonstrate the ability to drive to a successful resolution through proactive risk management.</li></ul><br>REQUIRED QUALIFICATIONS<br><ul><li>Fluent in English and French </li><li><b>Salesforce Core Expertise:</b> Direct experience designing and configuring Sales Cloud and/or Service Cloud or any Core solution to enable enterprise use cases (lead-to-cash, case management, omni-channel, automation).</li><li><b>Architectural Proficiency:</b> Deep knowledge of data modeling, sharing and security architecture, governor limits, and multi-org/landscape strategy, with a strong understanding of metadata and declarative-vs-programmatic trade-offs.</li><li><b>Solution Documentation:</b> Ability to clearly and articulately document solutions, including data flows, system diagrams, and technical artifacts.</li><li><b>Requirement Translation:</b> Ability to create a solution based on client requirements and map business processes into the Salesforce product suite.</li><li><b>Integration Knowledge:</b> Knowledge of API patterns (REST/SOAP/Bulk/Platform Events) and experience integrating Salesforce with different business systems (ETL, middleware, legacy CRM).</li><li><b>Technical Leadership:</b> Lead inter-team meetings on technical and business challenges; conduct solutions testing and validation.</li><li><b>Mobility:</b> Travel to client sites for onsite discovery and solutions presentations (estimated 25%).</li><li><b>Education:</b> Engineering Degree or equivalent relevant experience required.</li></ul><br>PREFERRED<ul><li><b>Platform Mastery:</b> 5+ years of direct experience with Apex, Lightning Web Components, Flow, and the broader Lightning Platform.</li><li><b>AI & Automation:</b> Familiarity with Agentforce, and platform-native automation/AI tooling.</li><li><b>Strategic Communication:</b> Excellent written, verbal, and visual communication skills, able to present complex concepts at both tactical and executive levels.</li><li><b>Technical Background:</b> 8+ years in solution/technical architecture or consulting, with a focus on enterprise application design and complex integrations.</li><li><b>Ecosystem Knowledge:</b> Familiarity with adjacent clouds (Experience Cloud, MuleSoft, Data Cloud) and functional domains such as Finance, Telco, or Retail.</li><li><b>Certifications:</b><ul><li><b>Highly Regarded:</b> Application/System Architect credentials.</li><li><b>Preferred:</b> 6+ Core certifications + Agentforce Specialist & Data 360 certification.</li></ul></li><li><b>Adaptability:</b> Ability to work independently in a fast-paced, fluid environment and remain "scrappy" as we scale and evolve our team.</li></ul><br><p><b><u>Please be aware that all interviews will take place on-site at our Casablanca office</u></b></p><br><br><br><br><br><br><p><span>Unleash Your Potential</span></p><br><br><p><span>When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and</span><i>be your best</i><span>, and our AI agents accelerate your impact so you can</span><i>do your best</i><span>. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.</span></p><br><br><br><p><span>Accommodations</span></p><br><br><p><span>If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this </span><span><u><span>Accommodations Request Form</span></u></span><span>.</span></p><br><br><br><p><span>Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our </span><span><u><span>Candidate Privacy Statement</span></u></span><span> for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.</span></p><br><br><br><br><p><span>Posting Statement</span></p><br><br><p><span><span>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. </span></span>Know your rights: workplace discrimination is illegal.<span><span> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</span></span></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><i>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.</i></p><br><br><br><p><span>Job Category</span></p><br><br>Customer Success<br><p><span>Job Details</span></p><br><br><br><p><span><b><b>About Salesforce</b></b></span></p><br><br><p>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.</p><br><br><br><p>Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.</p><br><br><br><br><br>Salesforce Core Technical Architect<br>DEPARTMENT DESCRIPTION<br><p>Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team's expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.<br></p><br><br>OVERVIEW OF THE ROLE<br><p>Salesforce is currently seeking a <b>Salesforce Core Technical Architect</b> to join our Professional Services team within Professional Services. This role is centered on being a "Core Platform" subject matter expert, leading the design and implementation of enterprise-grade Sales Cloud, Service Cloud, and platform solutions. <b>Deep Salesforce Core (Sales/Service Cloud + Platform) expertise is a must</b>, and the ideal candidate will also bring a strong background across the broader Salesforce ecosystem (Experience Cloud, Integration, and AI/Agentforce) to drive cross-cloud success.<br>The Technical Architect is responsible for architecting scalable solutions across enterprise landscapes, ensuring the platform is secure, performant, and ready for enterprise AI usage. You will work closely with Project Managers and other Technical Architects to ensure on-time, fully functioning implementations. The ideal candidate thrives in an entrepreneurial atmosphere, communicates tactfully with business operations, and effectively designs, tests, and deploys complex software solutions. You must be an excellent communicator who can tailor delivery to a variety of audiences.<br></p><br><br>YOUR IMPACT<br><p>Through our extended onboarding program of formal certification, internal training, knowledge transfer, hands-on experience and closely working with other Consultants, Architects and Project Managers you will become a Salesforce Domain Authority at the forefront of our offerings, delivering outstanding customer success.<br></p><br><br><ul><li><b>Become a Trusted SME:</b> Act as the primary authority for the Salesforce Core platform to support project delivery, including how platform architecture relates to the success of Agentforce and AI.</li><li><b>Strategic Design:</b> Drive the creation of application and technical design documents (Blueprints/FSD) which leverage Salesforce best practices and effectively integrate Salesforce into the customer's infrastructure.</li><li><b>Scalable Architecture:</b> Design and guide customer's enterprise architecture across Sales Cloud, Service Cloud, and the Platform, highlighting the importance of data model, sharing/security architecture, and governance.</li><li><b>Technical Excellence:</b> Provide guidance on integration development best practices, Enterprise Architecture standards, and environment management. Lead code reviews and define coding standards (Apex, LWC, Flows).</li><li><b>Stakeholder Management:</b> Facilitate and influence Executive Customer stakeholders while aligning technology strategy to business value and ROI.</li><li><b>Risk Mitigation:</b> Troubleshoot key customer implementation issues and demonstrate the ability to drive to a successful resolution through proactive risk management.<br></li></ul>REQUIRED QUALIFICATIONS<ul><li><b>Salesforce Core Expertise:</b> Direct experience designing and configuring Sales Cloud and/or Service Cloud or any Core solution to enable enterprise use cases (lead-to-cash, case management, omni-channel, automation).</li><li><b>Architectural Proficiency:</b> Deep knowledge of data modeling, sharing and security architecture, governor limits, and multi-org/landscape strategy, with a strong understanding of metadata and declarative-vs-programmatic trade-offs.</li><li><b>Solution Documentation:</b> Ability to clearly and articulately document solutions, including data flows, system diagrams, and technical artifacts.</li><li><b>Requirement Translation:</b> Ability to create a solution based on client requirements and map business processes into the Salesforce product suite.</li><li><b>Integration Knowledge:</b> Knowledge of API patterns (REST/SOAP/Bulk/Platform Events) and experience integrating Salesforce with different business systems (ETL, middleware, legacy CRM).</li><li><b>Technical Leadership:</b> Lead inter-team meetings on technical and business challenges; conduct solutions testing and validation.</li><li><b>Mobility:</b> Travel to client sites for onsite discovery and solutions presentations (estimated 25%).</li><li><b>Education:</b> Engineering Degree or equivalent relevant experience required.<br></li></ul>PREFERRED<ul><li><b>Platform Mastery:</b> 5+ years of direct experience with Apex, Lightning Web Components, Flow, and the broader Lightning Platform.</li><li><b>AI & Automation:</b> Familiarity with Agentforce, and platform-native automation/AI tooling.</li><li><b>Strategic Communication:</b> Excellent written, verbal, and visual communication skills, able to present complex concepts at both tactical and executive levels.</li><li><b>Technical Background:</b> 8+ years in solution/technical architecture or consulting, with a focus on enterprise application design and complex integrations.</li><li><b>Ecosystem Knowledge:</b> Familiarity with adjacent clouds (Experience Cloud, MuleSoft, Data Cloud) and functional domains such as Finance, Telco, or Retail.</li><li><b>Certifications:</b><ul><li><b>Highly Regarded:</b> Application/System Architect credentials.</li><li><b>Preferred:</b> 6+ Core certifications + Agentforce Specialist & Data 360 certification.</li></ul></li><li><b>Adaptability:</b> Ability to work independently in a fast-paced, fluid environment and remain "scrappy" as we scale and evolve our team.</li></ul><br><br><br><br><p><span>Unleash Your Potential</span></p><br><br><p><span>When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and</span><i>be your best</i><span>, and our AI agents accelerate your impact so you can</span><i>do your best</i><span>. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.</span></p><br><br><br><p><span>Accommodations</span></p><br><br><p><span>If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this </span><span><u><span>Accommodations Request Form</span></u></span><span>.</span></p><br><br><br><p><span>Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our </span><span><u><span>Candidate Privacy Statement</span></u></span><span> for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.</span></p><br><br><br><br><p><span>Posting Statement</span></p><br><br><p><span><span>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. </span></span>Know your rights: workplace discrimination is illegal.<span><span> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</span></span></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> </div>
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