Solar Power Engineer Jobs in Morocco
479 Jobs Found
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<p>APM Terminals</p><br><br><br><br><br><br><br><br><br><br><p>At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. What drives us forward is a mindset of always improving — observing how work happens, identifying what creates value, and removing what gets in the way. We constantly look for smarter, simpler, and safer ways of operating. If you thrive in environments where people value learning and are committed to continuously improve daily operations, join us and be a part of our journey.</p><br><br><p><br><b>What We Can Offer</b></p><br><br><p><br>At APM Terminals, we foster a dynamic learning and training culture that empowers our employees to excel. Our commitment to improvement means every team member has the opportunity to develop their skills and advance their careers by continuously refining how we work. Experience a diverse, multinational workplace where your operational insights directly influence how we work.</p><br><br><p><br>• Work with operational data that directly supports terminal performance and daily decision-making.<br>• Develop expertise in terminal systems, reporting processes, and data management practices.<br>• Collaborate with colleagues across multiple functions to support operational excellence.<br>• Contribute to a culture focused on accuracy, continuous improvement, and consistent operational performance.</p><br><br><p><br><b>Data Clerk</b></p><br><br><p><br>We are looking for a detail-oriented Data Clerk to support the accuracy, integrity, and reporting of operational data within our Terminal Operating System (TOS). In this role, you will play an important part in ensuring that terminal activity data is maintained accurately and reported consistently to support daily operations.</p><br><br><p><br>You will work closely with managers and operational teams, providing reliable information and reporting that helps support planning, monitoring, and decision-making. This position is well suited to someone who enjoys working with data, has strong attention to detail, and takes pride in delivering accurate and timely information.</p><br><br><p><br>As a Data Clerk, you will be responsible for maintaining high standards of data quality while supporting reporting requirements across the terminal. You will also collaborate with other teams, helping to ensure that data is available, understood, and utilised effectively across the organisation.</p><br><br><p><br><b>Key Responsibilities</b></p><br><br><p><br>•Verify and maintain the accuracy of terminal activity data within the Terminal Operating System (TOS).<br>•Monitor data quality and identify discrepancies to ensure accurate operational records.<br>•Generate daily, weekly, and monthly tracking reports.<br>•Prepare operational move summaries and other routine reporting outputs.<br>•Provide data support and assistance to teams across the terminal.<br>•Deliver timely data updates and reporting information to managers and departments.<br>•Support informed decision-making by maintaining reliable and accurate data records.</p><br><br><p><br><b>What We Are Looking For</b></p><br><br><p><br>•Continuous improvement mindset: we are looking for someone who brings a thoughtful improvement mindset, curious about how work gets done and motivated to make meaningful, sustainable improvements over time.<br>•Bachelor’s or Master’s degree in Statistics, Computer Science, Data Science, or a related field.<br>•Proficiency in Microsoft Office applications, particularly Excel and Power BI.<br>•Basic database knowledge is advantageous.<br>•Familiarity with Terminal Operating Systems (TOS) or similar port management software is an advantage.<br>•Strong attention to detail with a clear commitment to maintaining data accuracy.<br>•Excellent organisational and time management skills, with the ability to prioritise tasks effectively.<br>•Collaborative and team-oriented approach to work.<br>•Strong communication skills and confidence in asking questions, highlighting issues, and sharing information proactively.</p><br><br><p><br>Success in this role will come from your ability to manage data with accuracy, maintain attention to detail in a fast-paced operational environment, and build effective working relationships across different teams. If you are analytical, organised, and motivated by producing high-quality information that supports operational performance, we would like to hear from you.</p><br><br><br><br><p><span><span>Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.</span></span></p><br><br><br><p><span><span><span>We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing </span><span><span><span><span><span><span><span><span><span><span><span>accommodationrequests@maersk.com</span></span></span></span></span></span></span></span></span></span></span><span>. </span></span></span></p><br><br><br><br><br><br> </div>
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<p><strong>Publication date :</strong> Jul 29, 2026, 12:00AM</p><br><br><p><strong>Contract duration : </strong></p><br><br>Vidéo EVP<br>Déclaration de mission de l'entreprise<p>Join us at Orange Business!</p><br><br><p>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><br><br><p>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>À propos du rôle<p><span>The Customer Survey Campaign Specialist manages the end-to-end process of designing, executing, and analyzing customer surveys. They collaborate with internal teams to identify survey opportunities, plan and launch campaigns, and ensure data accuracy and insightful reporting. The role also involves supporting platform users, maintaining survey systems, and driving continuous improvement through technological innovation.</span></p><br><br><p><span><strong>Key </strong></span><span><strong>Responsibilities</strong></span><span><strong>:</strong></span></p><br><br><ul><li><span>Collaborate with internal teams (Marketing, Operations, Sales Channels) to identify new surveys, define interaction moments, and select the most suitable data collection mechanisms (email, questionnaires, etc.).</span></li></ul><br><ul><li><span>Plan and prepare survey campaigns by extracting, cleaning, and targeting contact data from CRM (Salesforce), ensuring precise segmentation.</span></li></ul><br><ul><li><span>Script and design customer surveys within the platform to gather relevant feedback.</span></li></ul><br><ul><li><span>Program automated invitations and reminders to maximize participation.</span></li></ul><br><ul><li><span>Execute survey campaigns, monitor progress, and adjust to ensure successful completion.</span></li></ul><br><ul><li><span>Collect and process survey results, managing exports and ensuring seamless data exchange between systems.</span></li></ul><br><ul><li><span>Develop, customize, and update dashboards for end-users to visualize survey insights effectively.</span></li></ul><br><ul><li><span>Manage the "close the loop" process by following up on customer feedback, addressing issues, and closing feedback loops.</span></li></ul><br><ul><li><span>Handle ticketing related to survey responses and customer inquiries to resolve issues promptly.</span></li></ul><br><ul><li><span>Generate reports and refine dashboards to provide clear, actionable insights to stakeholders.</span></li></ul><br><ul><li><span>Support platform users through training, documentation, and ongoing assistance.</span></li></ul><br><ul><li><span>Ensures the relationship with Qualtrics support and Technical Account Manager: submits incident tickets and handles them, share platform issues and opportunities coordinating with Orange France</span></li></ul><br><ul><li><span>Stay informed about technological advancements and propose innovations to improve survey processes and platform efficiency.</span></li></ul><br>À propos de vous<ul><li>You demonstrate rigor and analytical skills</li><li>You are fluent in English (written and spoken)</li><li>You have experience in managing customer survey campaigns and are proficient with the technical solutions to execute them:<ul><li>Customer Survey Platform: Qualtrics or similar</li><li>CRM: ideally Salesforce</li></ul></li><li>You are skilled in Excel, particularly in data presentation and graphical formatting. You have knowledge of advanced Excel functions (VBA, PivotTables, Power Query, etc.)</li><li>You know how to incorporate the needs of internal clients into your activities</li><li>You are capable of handling a project while respecting objectives related to results, resources, and deadlines</li><li>You demonstrate initiative and autonomy</li></ul><br><p>You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.</p><br><br>Informations supplémentaires<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Égalité des chances en matière d'emploi<p>Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.</p><br><br>Récompenses..<p> At Orange, only your skills matter.
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<p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.
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<p><span><span><b>Use Your Power for Purpose</b></span></span></p><br><br><p><span><span>Our manufacturing, logistics and supply team ensures that customers and patients receive the medicines they need precisely when they need them. By embracing challenges, imagining new possibilities and taking decisive action, you will help accelerate the delivery of medicines to the world. In this role, you will secure the continuous availability of materials for local and export production at our El Jadida site – overcoming obstacles, ensuring compliance and continuously improving how our supply chain operates. Join us in our mission to bring essential medicines to those who need them most, faster and more efficiently than ever before.</span></span></p><br><br><br><p><span><b>What You Will Achieve</b></span></p><br><br><br><p><span>In this role, you will:</span></p><br><br><ul><li><span>Run and analyse the MRP, coordinate the flow of raw materials, packaging components to meet production and export requirements, emphasizing continuity of supply, and minimizing obsolete inventory.</span></li></ul><ul><li><span>Place and follow up purchase orders and coordinate day-to-day communication with suppliers and freight forwarders (transitaires) to secure on-time deliveries and resolve issues.</span></li></ul><ul><li><span>Manage material import and export operations, ensuring customs and regulatory compliance and liaising with the national health authority (AMMPS) on material classification and documentation.</span></li></ul><ul><li><span>Lead and support supply and warehouse-related quality investigations in the eQMS, performing root cause analysis and defining improvement plans.</span></li></ul><ul><li><span>Manage CAPAs, and Change Control Records (CCRs), coordinating impact assessment across Quality, Regulatory, Supply Chain and Manufacturing.</span></li></ul><ul><li><span>Prepare and report the monthly SLOBS (slow-moving and obsolete stock), analyse root causes and manage inventory shelf-life, expiry dates and disposition actions.</span></li></ul><ul><li><span>Organise and coordinate pharmaceutical destruction campaigns in line with the site Waste Management SOP, including list preparation, approvals and coordination with external partners (COPFR, Geocycle).</span></li></ul><ul><li><span>Initiate purchase orders and E-pay payment requests in Ariba, and process and reconcile supplier invoices through KOFAX in collaboration with Finance.</span></li></ul><ul><li><span>Participate in the implementation of new PARs (Packaging Artwork Requests), including codes creation.</span></li></ul><ul><li><span>Participate in the Supplier Corrective Action Request (SCAR) process, raising and following up SCARs and supporting supplier quality monitoring.</span></li></ul><ul><li><span>Support inspection readiness (AMMPS, RQA, Internal and Client audits) and use Enterprise Resource Planning (SAP) systems and reporting tools within a complex, multicultural matrix organization.</span></li></ul><ul><li><span>Prepare the periodic controlled-substance AMMPs reports based on accurate SAP data extraction and reconciliation.</span></li></ul><ul><li><span>Manage AMMPS import/export permits for materials and finished goods, including controlled substances.</span></li></ul><br><p><span><b>Here Is What You Need (Minimum Requirements)</b></span></p><br><br><br><ul><li><span>Bachelor's or master's degree in supply chain, Logistics Management or Business.</span></li></ul><ul><li><span>Demonstrated experience in supply chain, planning, procurement or logistics, ideally in the pharmaceutical or healthcare industry.</span></li></ul><ul><li><span>Working knowledge of MRP and ERP systems (SAP) and strong MS Office skills (Excel, PowerPoint, Word).</span></li></ul><ul><li><span>Understanding of GMP, GDP, Incoterms and import/export processes, and awareness of local pharmaceutical regulations (Loi n° 17-04, AMMPS).</span></li></ul><ul><li><span>Excellent oral and written communication skills, able to present complex issues clearly at all organizational levels.</span></li></ul><ul><li><span>Fluent in French and English, both written and spoken.</span></li></ul><ul><li><span>Ability to work effectively in a team and collaborate with cross-functional teams.</span></li></ul><br><p><span><b>Bonus Points If You Have (Preferred Requirements)</b></span></p><br><br><br><ul><li><span>Experience with quality systems (eQMS): deviations, investigations, CAPA, Change Control (CCR) and SCAR processes.</span></li></ul><ul><li><span>Experience with Ariba, KOFAX, SLOBS reporting, pharmaceutical destruction and PAR implementation.</span></li></ul><ul><li><span>Knowledge of lean manufacturing principles and continuous improvement (IMEx / Six Sigma).</span></li></ul><ul><li><span>Strong problem-solving and decision-making skills in a fast-paced environment, with the ability to manage multiple tasks and projects simultaneously.</span></li></ul><ul><li><span>Strong analytical skills, attention to detail and the ability to build relationships with stakeholders at all levels (Arabic is a plus).</span></li></ul><ul><li><span>Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity, with an understanding of responsible AI practices, including risk management and ethical use.</span></li></ul><p><br> <br>Work Location Assignment: On Premise</p><br><br><p>Position based in El Jadida</p><br><br><br><p><span><span><span><span><span><span><span><span><span>Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.</span></span></span></span></span></span></span></span></span></p><br><br><br><br><p>To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on <span><u>Pfizer Careers</u></span>.</p><br><br>&#xa;Logistics & Supply Chain Mgmt<br><br><br> </div>
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<p><span><strong>Inside Sales Account Executive </strong></span></p><br><p><span>Not even digitally ground-breaking products sell themselves. At Dell Technologies, we’re determined to give every one of our customers and partners a high-level, white-glove experience. This experience begins with our ground-breaking technology portfolio of products – client solutions, high-end electronics, accessories, mobility products, enterprise solutions, services and packaged software. Our Inside Sales Account Reps breathe life into our technology portfolio. They take great pride in developing lasting relationships, building great rapport and using their flawless communication skills to sell our products to customers by phone, web and email.</span></p><br><p><span>Join us as a <strong>Sales Executive </strong>on our <strong>Inside Sales</strong> team in <strong>Casablanca</strong> to do the best work of your career and make a profound social impact.</span></p><br><p><span><strong>What you’ll achieve</strong></span></p><br><p><span>As a Sales Representative, you will be responsible for delivering a positive experience to customers who are considering the purchase of Dell Technologies products while maximizing revenue and margin generation. You will put in place sales actions to acquire new customers and retain them to improve the company’s results.</span></p><br><p><br><span><strong>You will:</strong></span></p><br><ul><li><span>Manage high volume OUTBOUND sales CALLS by telephone based on Leads and portfolio</span></li><li><span>Manage a high volume of LEADS and accounts to reach the maximum number of customers and orders </span></li><li><span>Maintain good business relationships with customers to conduct needs analysis, relay product information, and provide technical specifications and quotations</span></li><li><span>Achieve set targets by selling Dell solutions</span></li><li><span>Receive regular coaching and mentoring to ensure your success</span></li></ul><p><span><strong>Take the first step towards your dream career</strong></span><br><span>Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:</span><br><span><strong>Essential Requirements</strong></span></p><br><ul><li><span>Minimum 1 year of sales experience with a master’s degree in commerce or business administration/management</span></li><li><span>Ability to articulate the value proposition of our product/service offerings</span></li><li><span>Potential to use multiple sales tools simultaneously to complete sales transactions</span></li><li><span>Ability to establish relationships with customers and partners</span></li><li><span>Ability to work under pressure to achieve quarterly targets</span></li></ul><p><span><strong>Desirable Requirements</strong></span></p><br><ul><li><span>English communication is a plus</span></li></ul><p><span><strong>Who we are</strong></span></p><br><p><span>We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.</span><br><span>Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.</span></p><br><p><br><span>Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy </span><span>here</span><span>.</span></p><br><br> </div>
<div><p Segoe UI"; font-size: 14px;">YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><p Segoe UI"; font-size: 14px;">Would you like to become part of the world's most international company in the world?</p><p Segoe UI"; font-size: 14px;">A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><p Segoe UI"; font-size: 14px;">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express</p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>ABOUT THE ROLE :</strong></h2><p Segoe UI"; font-size: 14px;"><em>Ensure the execution and monitoring of customs clearance support activities in line with DHL standards, regulatory requirements and transit time commitments, by supporting customs declaration processes before and after submission and coordinating closely with customs authorities and internal stakeholders.</em></p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR TASKS :</strong></h2><ul Segoe UI"; font-size: 14px;"><li>Monitor customs clearance declarations upon submission with a strong focus on clearance lead time and BOS performance.</li><li>Update shipment clearance status in the system within 30 minutes of identification for released, inspected, held, rejected, stopped or confiscated shipments.</li><li>Update all shipments rejected by Customs immediately with the appropriate system status.</li><li>Maintain accurate and timely updates of standard customs clearance messages for held and released shipments.</li><li>Inform the Bonded Area team as soon as Customs Release Documents are acknowledged to enable timely delivery preparation.</li><li>Perform customs inspection visits when required by customs authorities.</li><li>Ensure all required work streams are completed on time and within defined quality standards.</li><li>Communicate clearly and accurately with internal and external stakeholders to ensure consistent and compliant information sharing.</li><li>Coordinate with customs authorities and internal functions under the supervision of the Customs Runner Team Leader.</li><li>Hand over customs release documents and duty details to the billing team promptly.</li><li>Manage urgent and priority clearance cases and ensure timely escalation when needed.</li><li>Provide operational support to customs declarants, backliners, frontliners and data entry agents when required.</li><li>Promote collaboration, multi-skilling and ASONE spirit across customs and operations teams.</li><li>Comply strictly with customs regulations, DHL compliance rules and security standards.</li></ul><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR PROFILE :</strong></h2><p Segoe UI"; font-size: 14px;">*Relevant qualification in Transport, Logistics or Customs (or Customs Declarant equivalent). Minimum 1 year of experience in customs clearance activities within the transport, logistics or import/export industry. Good command of <strong>French</strong>, spoken and written. Strong communication skills and ability to interact effectively with customs authorities and internal stakeholders. Good knowledge of customs practices, procedures and regulatory requirements. Basic computer and systems skills.</p><p Segoe UI"; font-size: 14px;"><strong>Competencies:</strong><br>Analysis: Ability to break down problems, interpret information accurately and draw sound conclusions.<br>Planning & Organizing: Sets priorities and manages tasks efficiently to meet clearance and transit deadlines.<br>Decision Making: Makes timely, compliant and well-judged decisions, even under pressure.<br>Results Orientation: Focuses on meeting clearance KPIs, BOS targets and service quality standards.<br>Teamwork: Works cooperatively with gateway, operations and customs teams to achieve shared objectives.<br>Accountability: Acts responsibly, complies with customs and DHL policies, and can be relied upon to meet commitments.<br>Self‑Management: Remains calm, focused and effective in urgent or demanding situations.</p></div>
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Company:MarshDescription:<p>Oversees and has accountability for day to day accounting processes and systems, ensuring accurate processing, recording, and reporting of financial information.Responsible for the accuracy and maintenance of financial records, including but not limited to the insured level financial records, ledger accounts, and the resultant financial statements, Reviews, approves, and may prepare supporting schedules, account reconciliations, journal entries and balance sheet analyses.</p><br><p>Delegates, reviews, approves, and on occasion, may prepare requests for ad hoc analysis of various types of financial information utilizing operational and financial analytics as appropriate for the situation.</p><br><p>Assists with the maintenance and improvement of the internal control environment including general adherence and knowledge of SOX controls, SSAE16, and external audit procedures, as applicable.Ensures daily management activities are conducted in compliance with internal and external control requirements. May ensure that Statutory Accounts are properly maintained and reconciled in accordance with Generally Accepted Accounting “Policy” procedures (GAAP).Adheres to the accounting principles and practices and regulatory environment and ensures these principles and practices are applied in the daily work.</p><br><p>Provides direct supervision, leadership, and mentoring to accounting staff.May manage managers, supervisors, and / or individual contributors.Responsible for driving the engagement and culture of the team.</p><br><p>Understands the financial strategies and plans of the business and serves as consultant to management on processes with financial implications, financial plans and business performance.</p><br><p>Leads team and possibly cross functional teams in identifying opportunities to improve operating efficiency, controls, implement new technologies, develop solutions, achieve consensus for change and drive projects through implementation.</p><br>Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. </div>
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<span>At Mindera, we believe that software is built by people, for people with high performance systems that impact users worldwide.<br> We are looking for a Cloud Engineer to join an agile, collaborative team where your voice matters as much as your code.<br> You won’t just be managing infrastructure, you’ll be a technical partner helping us build resilient systems that scale.<br> We value empathy, self-organization, and the courage to take risks.<br> If you love solving complex problems and believe that teaching others is the best way to learn, you’ll feel right at home here.<br> We’re looking for someone who loves to build, learn, and guide others.<br> You’ll be working closely with our leadership (CEO/COO) and our clients, so clear communication and a collaborative spirit are key.<br> National and international expected traveling time varies according to project/client and organizational needs: 0%-15% estimated.<br> How You’ll Contribute Build & Maintain: Own the lifecycle of our AWS cloud infrastructure, ensuring it’s secure, cost-effective, and high-performing.<br> Enable Teams: Work closely with developers and leadership (including our CEO and COO) to integrate DevOps best practices into the daily workflow.<br> Automate Everything: Use Infrastructure as Code (IaC) and CI/CD pipelines to create smooth, reliable deployment experiences.<br> Continuous Improvement: Participate in root cause analysis and observability efforts to help the whole team learn from every challenge.<br> The Things We Really Care About: Health Insurance , because health comes first Flexible working hours Open holidays , take the time you need for yourself Profit distribution for everyone Mindera Annual Trip , Sports, and sharing groups to connect and have fun!<br> Training & conferences , create your own training plan Other Good Things : Choose Laptop & Peripherals that best suit your needs Hotspot with unlimited usage , for work or Netflix ;) Remote culture: We have an office in Casablanca, but Minders work remotely from all over Morocco.<br> At the offices, we have a wide range of snacks to keep you fed and healthy and Partnerships with local businesses Culture Most of all you get to work with a bunch of great people, where the whole team owns the project together in a politics-free environment.<br> Our culture reflects our lean and self-organization attitude.<br> We encourage our colleagues to take risks, make decisions, work in a collaborative way and talk to everyone to enhance communication.<br> Freedom and Responsibility go hand in hand, and we value commitment, feedback, and empathy.<br> About Mindera At Mindera we use technology to build products we are proud of, with people we love.<br> Software Engineering Applications, including Web and Mobile, are at the core of what we do at Mindera.<br> We partner with our clients, to understand their products and deliver high-performance, resilient and scalable software systems that create an impact in their users and businesses across the world.<br> You get to work with a bunch of great people, where the whole team owns the project together.<br> Our culture reflects our lean and self management attitude.<br> We encourage our colleagues to take risks, make decisions, work in a collaborative way and talk to everyone to enhance communication.<br> We are proud of our work and we love to learn all and everything while navigating through an Agile, Lean and collaborative environment.<br> Check out our Blog and our Handbook!<br> Our offices are located: Casablanca, Morocco | Porto, Portugal | Aveiro, Portugal | Coimbra, Portugal | Leicester, UK | San Diego, USA | San Francisco, USA | Chennai, India | Bengaluru, India | Cluj-Napoca, Romania We’re Looking for Someone Who… Has a Growth Mindset: You are comfortable navigating Unix systems and enjoy the "detective work" of troubleshooting.<br> Values Collaboration: You believe in the power of a "politics free" environment and thrive when working toward a common goal with minimal supervision.<br> Communicates with Clarity: You are comfortable explaining technical concepts to various stakeholders in English.<br> Your Technical Toolkit: Cloud: Solid experience with AWS (Networking, Accounts, and Infrastructure).<br> Automation/IaC: Proficiency with Terraform/ Terragrunt and Ansible.<br> Containers: Hands-on with Kubernetes, Docker, and Helm Charts.<br> CI/CD: Experience setting up pipelines via GitHub Actions, G itlab, or Jenkins.<br> Observability: Familiarity with Grafana, Kibana, DataDog, or CloudWatch.<br> Scripting: Comfortable writing in Bash, Python, or Javascript/Typescript.<br> Recruitment Stages Screening - Reviewing CVs and eligibility verification.<br> 1st Call - 30 minute call to access Technical & Culture Fit with IT Recruiter.<br> Tech Interview - 2 hour call with two of our Cloud Engineers to assess your technical knowledge in depth.<br> The interview includes a theoretical section based on test-case scenarios as well as live practical exercises Cultural Interview - 1 -hour call with a Minder to assess cultural fit with Mindera and align expectations for both parties.<br> Project/Client Call - A 30 minute to 1 hour call with the client or project team to assess your technical fit for a specific project and align expectations.<br></span> </div>
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<p><strong>BUSINESS UNIT STATEMENT </strong></p><br><p>To support our business strategy and digital transformation, AXA is setting up a new information security practice to ensure a coordinated response to the increasing threat of cybersecurity, enabling consistent decision-making across the organization.</p><br><p>Our vision of information security is to protect our stakeholders by securing our information resources, managing our cyber risks and enabling effective and efficient business strategies that are fully sponsored by executives and supported by all AXA employees.</p><br><p><strong>MISSION </strong></p><br><p>The main mission of the Security Engineer Vulnerability and threat Management is to perform scans and reports using the Qualys Guard tool.</p><br><p>You’ll be responsible of performing and scheduling compliance and vulnerability scans on AXA network activity and infrastructure and generating reports to different teams (such as server admins, network administrators in order to mitigate scanned vulnerabilities).</p><br><p> The role consists also of integrating and managing different assets in the Qualys Guard modules.</p><br><p><strong>Security Management:</strong></p><br><ul><li>Conduct vulnerability scanning and assessment functions related to various clients, environments, technologies, systems and appliances</li><li>Coordinate effectively with representatives of different Business Units and technology specialists</li><li>Integrate and manage assets in Qualys</li><li>Effectively communicate security vulnerabilities and risks to issue owners and assist in remediation efforts</li><li>Govern and enforce cybersecurity policies and vulnerability remediation deadlines</li><li>Develop and maintain executive dashboards and/or regular reports to communicate department-specific cybersecurity risks and threats</li></ul><p><strong><u>Reporting Service: </u></strong></p><br><p>• <strong>Provide a monthly/Weekly analysis of common vulnerabilities and compliance issues </strong></p><br><p><strong> • </strong><strong>Produce a periodic dashboard demonstrating remediation progress and cases’ status</strong></p><br><p><strong>QUALIFICATIONS </strong></p><br><p><strong>Education </strong></p><br><ul><li>Minimum Bac+5 in Networks and Security.</li></ul><p><strong>Certification</strong></p><br><ul><li>An information Security Certification is <strong>highly</strong> desired (CCNA R&S, CCNA Security, NSE4, PCCSA, MCSA, CEHv9/v10…or/and equivalent)</li></ul><p><strong>Work Ethics</strong></p><br><ul><li>Due to the sensitive nature of the task, the role holder must have a demonstrated high level of <strong>work ethics</strong>, <strong>secrecy and discretion</strong>. A background check will be performed.</li></ul><p><strong>Overall work experience in the field:</strong></p><br><ul><li>Global technical vision of the main security tools / environments:</li></ul><p>PKI, SIEM, SOC, authentication, IPSEC, AD security, operating system security, Windows account security</p><br><ul><li>Experience managing data security programs like Password Vaulting, Privileged Access Management (Cyber Ark)</li><li>Experience with Identity Management concepts and processes including authorization, authentication, segregation of duties</li><li>Knowledge of best practices around data security</li><li>Experience using an ITSM tool such as <strong>ServiceNow</strong></li><li>Strong fundamentals in networking protocols and troubleshooting</li><li>Knowledge of hacking techniques, cyber threats and security trends</li><li>At least 2 years’ experience in the cybersecurity industry </li></ul><p><strong>SKILLS & ABILITIES </strong></p><br><ul><li>Experience with vulnerability management tools (e.g. Kenna, Nexpose, Tenable, Qualys, etc.)</li><li>Hands-on experience with <strong>Qualys</strong>, a certification is a plus</li><li>Work on maturing vulnerability management & Compliance program services and processes</li><li>Develop and improve KPIs, metrics, and trend analysis for vulnerability management functions</li><li>Take part of the implementation and operational best practices while taking ownership of tasks and/or project workstreams</li><li><strong>PowerShell </strong>and<strong> Python </strong>scripting skills</li><li>Coding skills, such as HTML, CSS, Power Query and other languages</li><li>Analytical thinking, time management and coordination skills</li><li>Fluent English (<strong>Very important</strong>)</li></ul> </div>
<h2 class="h5">Job description</h2>
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<p><span><strong><u>Technical Support Engineer</u></strong></span></p><br><p><span><strong>Location:</strong> Casablanca, Morocco (with travel across the Middle East & Africa region)</span><br><span><strong>Reporting to:</strong> Technical Support Manager, MEA</span></p><br><p><span><strong>Join Us in Driving Customer Success Across MEA</strong></span></p><br><p><span>We're looking for a customer-focused and technically skilled <strong>Technical Support Engineer</strong> to join our Middle East & Africa Technical Support team. In this role, you'll play a critical part in delivering exceptional post-sales support across our hardware and software solutions portfolio, helping customers and channel partners maximize the value of their investments.</span></p><br><p><span>If you enjoy solving complex technical challenges, building strong relationships, and working in a collaborative international environment, we'd love to hear from you.</span></p><br><p><span><strong>What You'll Do</strong></span></p><br><p><span>As a Technical Support Engineer, you will:</span></p><br><ul><li><span>Provide remote and on-site technical support to channel partners and end customers across the MEA region.</span></li><li><span>Take ownership of technical issues from initial report through to successful resolution.</span></li><li><span>Collaborate closely with commercial, engineering, and operational teams to deliver outstanding customer outcomes.</span></li><li><span>Manage and track support cases through the ticketing system, ensuring timely updates and resolution.</span></li><li><span>Monitor service performance against agreed SLAs and contribute to continuous improvement initiatives.</span></li><li><span>Investigate, troubleshoot, and resolve hardware, software, networking, and integration-related challenges.</span></li><li><span>Escalate unresolved issues appropriately and work with internal teams to drive resolution.</span></li><li><span>Deliver technical training sessions for customers, partners, and internal stakeholders.</span></li><li><span>Support product launches and deployments by working with cross-functional teams.</span></li><li><span>Analyse trends and recurring issues, providing valuable feedback to Engineering and Product teams.</span></li></ul><p><span>We're interested in people who bring a combination of technical expertise, curiosity, and a passion for customer service.</span></p><br><p><span>You may be a great fit if you have:</span></p><br><ul><li><span>3-5 years of experience in a technical support, field service, or similar customer-facing technical role.</span></li><li><span>Knowledge of networking concepts, system integrations, and communication protocols.</span></li><li><span>An understanding of data flows and how systems interact within complex environments.</span></li><li><span>Experience working with electronic and mechanical equipment or technologies.</span></li><li><span>Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex technical issues.</span></li><li><span>The ability to interpret data, identify trends, and communicate findings effectively.</span></li><li><span>Excellent written and verbal communication skills in <strong>English and French</strong>.</span></li><li><span>A collaborative mindset and the ability to build strong relationships with customers, partners, and colleagues.</span></li></ul><p><span><strong>What Success Looks Like</strong></span></p><br><p><span>You'll be contributing to:</span></p><br><ul><li><span>Consistent achievement of service level targets.</span></li><li><span>Timely resolution of customer and partner support requests.</span></li><li><span>High remote-resolution rates and customer satisfaction.</span></li><li><span>Effective delivery of technical training programmes.</span></li><li><span>Continuous improvement of support processes and customer experience.</span></li></ul><p><span>#LI-CH1 </span></p><br><p><span><strong>WHO IS GILBARCO VEEDER-ROOT</strong></span></p><br><p><span><span>Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems.</span></span></p><br><p><span><strong>WHO IS VONTIER</strong></span><br><span>Vontier (NYSE: VNT) is a global technology company powering the way the world moves. We empower businesses in the transport sector to adapt to a fast-changing landscape by uniting productivity, automation and multi-energy technologies.</span></p><br><p><span>Our smart, connected solutions serve roadside convenience retail stores, fleet operators, and auto repair technicians. From integrated payments and EV charging software to carwash technology and retail automation, we help customers stay productive and prepared for a rapidly evolving industry.</span><br><span>With decades of expertise and a balanced portfolio, Vontier enables businesses to navigate complexity, unlock growth, and build a cleaner, safer future. Driven by continuous improvement and the dedication of Team Vontier, we empower businesses to think bigger, act boldly, and thrive on the road ahead. Learn more at </span><span>www.vontier.com</span><br><span><strong>At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.</strong></span><br><span>Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.</span><br><span>Join our community of passionate people working together to navigate challenges and seize new opportunities. At Vontier, you are not on this journey alone, we are committed to equipping you with the tools and support you need to fuel your innovation, lead with impact, and thrive both personally and professionally.</span><br><span><strong>Together, let’s power the way the world moves!</strong></span></p><br> </div>
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<span></span><p>CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.</p><br>
<p>We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.</p><br>
<p>DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?</p><br>
<p><span>YOUR ROLE</span></p><br> <p><span>The role of the Business Control Specialist is to ensure the management of the company’s financial and operational performance by providing reliable, relevant, and timely analyses to the management team. This role involves preparing and monitoring budgets, implementing performance indicators (KPIs), analyzing variances between forecasts and actuals, and supporting strategic decision-making. The specialist acts as a true business partner to operational teams to optimize resources, improve profitability, and ensure compliance with established financial objectives.</span></p><br> <p><span>WHAT ARE YOU GOING TO DO?</span></p><br> <ul>
<li><span>Budget preparation: Prepare, coordinate, and consolidate annual and forecast budgets with various departments.</span></li>
<li><span>Performance monitoring: Implement and track key performance indicators (KPIs) to measure profitability and operational efficiency.</span></li>
<li><span>Variance analysis: Compare actual results with forecasts, analyze variances, and recommend corrective actions.</span></li>
<li><span>Financial reporting: Produce regular reports (monthly, quarterly, and annual) for management and stakeholders.</span></li>
<li><span>Cost optimization: Identify improvement levers to optimize expenses and enhance operating margins.</span></li>
<li><span>Decision-making support: Provide relevant financial analyses to support strategic decisions by management.</span></li>
<li><span>Project monitoring: Assist in the financial management of investment or transformation projects.</span></li>
<li><span>Internal control: Ensure compliance with internal procedures and accounting and tax regulations.</span></li>
<li><span>Cross-functional collaboration: Work closely with operational, accounting, and management teams to ensure efficient and aligned resource management.</span></li>
</ul> <p><span>WHAT ARE WE LOOKING FOR? </span></p><br> <p><strong><span>EDUCATION</span></strong></p><br>
<ul>
<li><span>Master (Bac +5) en contrôle de gestion, finance d’entreprise, Comptabilité, Contrôle, et Audit, ou diplôme d’école de commerce avec spécialisation en finance ou contrôle de gestion.</span></li>
</ul>
<p><strong><span>EXPERIENCE</span></strong></p><br>
<ul>
<li><span>Minimum of 5 years of experience in financial reporting, business control, or auditing.</span></li>
<li><span>Experience in transportation and logistics companies, as well as in diversified and multi-product organizations.</span></li>
</ul> <p><strong><span>TECHNICAL SKILLS</span></strong></p><br>
<ul>
<li><span>Knowledge of financial systems such as SAP, SAGE, JDE, Cosy, and OneStream.</span></li>
<li><span>Strong proficiency in Microsoft Office Suite (especially advanced Excel for data analysis and reporting); Power BI is a plus.</span></li>
<li><span>Excellent written and verbal communication in English and French.</span></li>
</ul> <p><strong><span>PERSONAL & INTERPERSONAL SKILLS</span></strong></p><br>
<ul>
<li><span>Strong analytical and problem-solving skills with attention to detail.</span></li>
<li><span>Strategic thinking: Supporting decision-making and aligning financial performance with business objectives.</span></li>
<li><span>Proactive, and able to manage multiple priorities under pressure.</span></li>
<li><span>Organized, reliable, and committed to meeting deadlines.</span></li>
</ul>
<ul>
<li><span>Integrity: Maintaining ethical standards and confidentiality in financial matters.</span></li>
<li><span>Excellent communication and strong negotiation skills.</span></li>
</ul>
<ul>
<li><span>Team-oriented with the ability to collaborate across departments and regions.</span></li>
</ul> <p><span>WHAT DO WE HAVE TO OFFER? </span></p><br> <p><span>With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. </span></p><br>
<p><span>There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.</span></p><br> <p><span>ABOUT TOMORROW</span></p><br> <p><span>We value your professional and personal growth. That is why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. </span></p><br><p>Our Organization is an equal opportunity employer. It is company policy that there shall be no discrimination against any employee or applicant on the basis of race, color, creed, ancestry, ethnic origin, gender, sexual orientation, marital status, family status, disability and/or age (as prescribed by law).</p><br>
<p>Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.</p><br>
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<div><p Segoe UI"; font-size: 14px;">YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><p Segoe UI"; font-size: 14px;">Would you like to become part of the world's most international company in the world?</p><p Segoe UI"; font-size: 14px;">A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><p Segoe UI"; font-size: 14px;">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express"</p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>ABOUT THE ROLE :</strong></h2><p Segoe UI"; font-size: 14px;"><em>Support sales growth by qualifying leads and re-profiling Multichannel customers through outbound calls. The role focuses on identifying revenue opportunities, assessing customer potential and generating qualified sales opportunities while maintaining accurate customer information and delivering excellent customer service.</em></p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR TASKS :</strong></h2><ul Segoe UI"; font-size: 14px;"><li>Contact leads assigned through the sales management system and execute the calling plan provided by management.</li><li>Qualify prospects and identify business opportunities through outbound telephone activities.</li><li>Re-profile Multichannel customers and identify potential customers eligible for rank-up opportunities.</li><li>Assess customer shipping needs and identify revenue growth potential.</li><li>Use effective communication techniques to identify decision-makers and gain access to business opportunities.</li><li>Generate qualified leads and notify the appropriate Sales Executive when development opportunities are identified.</li><li>Promote DHL products and services by demonstrating a strong understanding of customer requirements.</li><li>Maintain and update accurate customer information within DHL systems and databases.</li><li>Clean and enrich lead and customer databases with relevant information gathered during customer interactions.</li><li>Develop and maintain knowledge of DHL products, services and commercial offerings.</li><li>Collaborate closely with Sales teams to support customer acquisition and revenue growth initiatives.</li><li>Ensure compliance with DHL policies, procedures and workplace standards.</li><li>Participate in projects and additional activities assigned by management.</li><li>Achieve productivity and quality targets, including daily calling activity objectives.</li></ul><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR PROFILE :</strong></h2><p Segoe UI"; font-size: 14px;">BAC +2 minimum or equivalent qualification.</p><p Segoe UI"; font-size: 14px;">1 to 2 years of experience in Customer Service, Sales Support, Telemarketing, Business Development or a related field.</p><p Segoe UI"; font-size: 14px;">Strong telephone communication and customer engagement skills.</p><p Segoe UI"; font-size: 14px;">Good command of <strong>French</strong>, spoken and written.</p><p Segoe UI"; font-size: 14px;">Passion for customer service and customer relationship management.</p><p Segoe UI"; font-size: 14px;">Ability to identify customer needs and uncover business opportunities.</p><p Segoe UI"; font-size: 14px;">Good knowledge of Microsoft Office tools and CRM systems is an advantage.</p><p Segoe UI"; font-size: 14px;">Knowledge of DHL products and services is considered an asset.</p><p Segoe UI"; font-size: 14px;"><strong>Competencies:</strong></p><p Segoe UI"; font-size: 14px;">Customer Orientation: Demonstrates a strong commitment to understanding and meeting customer needs.</p><p Segoe UI"; font-size: 14px;">Communication: Communicates clearly, professionally and effectively over the phone and through written correspondence.</p><p Segoe UI"; font-size: 14px;">Results Orientation: Focuses on achieving call activity, lead qualification and sales support objectives.</p><p Segoe UI"; font-size: 14px;">Relationship Building: Establishes positive relationships with customers and internal stakeholders.</p><p Segoe UI"; font-size: 14px;">Attention to Detail: Maintains accurate customer records and ensures high-quality data management.</p><p Segoe UI"; font-size: 14px;">Teamwork: Collaborates effectively with Sales and cross-functional teams to achieve business goals.</p><p Segoe UI"; font-size: 14px;">Initiative: Proactively identifies opportunities and takes action to support business growth</p></div>
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What you will enjoy doing
<span></span><ul>
<li>Lead and facilitate continuous improvement projects using methodologies such as Lean, Six Sigma, or other relevant frameworks.</li>
<li>Identify opportunities for improvement by analyzing existing processes, data, and feedback from stakeholders.</li>
<li>Develop and implement improvement plans, including timelines, resources, and metrics for success.</li>
<li>Train and coach team members on continuous improvement principles, tools, and techniques.</li>
<li>Facilitate cross-functional teams to drive collaborative problem-solving and process optimization.</li>
<li>Monitor and track the progress of improvement initiatives, ensuring they meet objectives and deliver measurable results.</li>
<li>Collect and analyze data to identify trends, measure performance, and demonstrate the impact of improvement efforts.</li>
<li>Develop and maintain documentation, including process maps, standard work instructions, and project reports.</li>
<li>Communicate effectively with stakeholders at all levels to provide updates on progress, challenges, and successes.</li>
<li>Foster a culture of continuous improvement by encouraging employee involvement, recognizing achievements, and promoting best practices.</li>
<li>Stay up-to-date on industry trends and best practices in continuous improvement methodologies.</li>
<li>Provide the necessary training to all employees for full implementation of Alpla ERP operations controlling tools and systems</li>
<li>Ensure data quality and ERP data base is up to date.</li>
<li>Represent the plant CI performance and achievements to the corporate</li>
</ul>
What makes you great
<span></span><ul>
<li>Bachelor's degree in industrial engineering or equivalent experience.</li>
<li>Proven experience in leading and implementing continuous improvement projects.</li>
<li>Strong knowledge of continuous improvement methodologies (e.g., Lean, Six Sigma, Kaizen, VSM, FMEA, TPM, MUDA,Standard work and Visual management).</li>
<li>Excellent analytical, problem-solving, and decision-making skills.</li>
<li>Strong leadership, communication, and interpersonal skills.</li>
<li>Ability to work effectively with cross-functional teams and influence others. </li>
<li>Proficiency in data analysis and reporting tools.</li>
<li>Preferred qualifications (e.g., Lean Six Sigma Green Belt or Black Belt) are a plus.</li>
<li>Demonstrated ability to proactively identify and address challenges, adapting quickly and effectively to changing priorities and circumstances.</li>
<li>Excellent English and French communication skills.</li>
<li>Excellent knowledge of MS tools and Power BI.</li>
</ul>
What you can expect working with us
<ul>
<li><strong>Join a global market leader with a strong local presence</strong> – part of a well‑established international group serving top brands worldwide.</li>
<li><strong>Supportive, family‑oriented work culture</strong> built on respect, trust, and open communication, where every colleague matters.</li>
<li><strong>Real opportunities to learn, grow, and advance</strong> through continuous development, structured onboarding, and challenging projects.</li>
<li><strong>Fair employment practices and competitive benefits</strong> in an inclusive workplace that values diversity, integrity, and equal opportunity.</li>
<li><strong>A dynamic environment that encourages ideas and improvement</strong>, offering flexibility and meaningful work with global exposure.</li>
<li>We know that no one ticks every box from day one, and that's okay. If you're motivated to grow, learn and take on new challenges, you'll find all the support you need with us.</li>
</ul>
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<p><b>Use Your Power for Purpose</b></p><br><br><p>Everything we do is driven by an unwavering commitment to delivering safe and effective products to patients. Our quality culture, which is both science and risk-based, is flexible, innovative, and customer-oriented. You will play a crucial role in improving patients' lives by ensuring the highest standards of Good Manufacturing Practices (GMP) are met. Your work will directly contribute to the safety and efficacy of our products, making a tangible difference in the lives of patients worldwide.</p><br><br><p><b>What You Will Achieve</b></p><br><br><p>In this role, you will:</p><br><br><ul><li>Perform analytical and/or microbial testing accurately and efficiently following Good Manufacturing Practices (GMP) and Good Laboratory Practices (GLP) requirements.</li></ul><ul><li>Interpret and evaluate data in terms of accuracy, precision and potential good manufacturing Practices impact and recommend appropriate corrective actions.</li><li>Support the troubleshooting and resolution of equipment and testing issues, ensuring operational readiness.</li><li>Manage and maintain reagents, references standards and laboratory consumables inventories, ensuring they are valid and stored correctly.</li><li>Support routine data review following written procedures.</li><li>Maintain training to current standards and procedures on all assigned curriculums</li><li>Participate in Laboratory investigations and propose CAPA for the identified root cause.</li><li>Contribute to the completion of improvement projects, manage own time to meet agreed targets and develop plans for work activities on own projects within a team.</li></ul><ul><li>Manage personal time and professional development, being accountable for results.</li></ul><ul><li>Maintain data integrity and ensure compliance with company SOPs, GLP and cGMP regulations.</li></ul><ul><li>Participate in 5S team initiatives and practice good housekeeping, ensuring all safety procedures for site and QC laboratories are followed.</li></ul><br><p><b>Here Is What You Need</b> (Minimum Requirements):</p><br><br><ul><li>Bachelor's degree (Chemistry, Biology, Biotechnology or similar)</li></ul><ul><li>First experience in the pharmaceutical industry is highly appreciated</li></ul><ul><li>Knowledge of laboratory equipment, testing, and techniques</li><li>Knowledge of Good Manufacturing Practices and its application standards, processes, and policies.</li><li>Excellent organizational skills and strong ability to multi-task across various projects and activities</li><li>Strong written and verbal communication skills (French and English)</li><li>High level of attention to detail</li><li>Self-motivated and able to work in minimal direction</li><li>Broad experience with Microsoft Office products</li></ul><br><p><b>Bonus Points If You Have </b>(Preferred Requirements):</p><br><br><ul><li>Ability to manage multiple priorities and meet deadlines.</li><li>Ability to work independently and as part of a team</li><li>Excellent interpersonal skills and the ability to communicate effectively with colleagues at all levels</li><li>Adaptability and willingness to learn new techniques and procedures</li></ul><ul><li>Experience using common AI tools, including generative technologies such as Microsoft Copilot, to support problem solving and enhance productivity.</li></ul><br><p>Work Location Assignment: On Site</p><br><br><p><b>Worker Type: </b>CDD 6 months</p><br><br> <br>Work Location Assignment: On Premise<br><br><p><span><span><span><span><span><span><span><span><span>Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.</span></span></span></span></span></span></span></span></span></p><br><br><br><br><p>To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on <span><u>Pfizer Careers</u></span>.</p><br><br>&#xa;Quality Assurance and Control<br><br><br> </div>
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<p><strong>Technical Support Senior Technician - English & French Speaker </strong></p><br><p>At Dell Technologies, world-class service doesn’t end when customers purchase our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization, and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution, and document it.</p><br><p>Join us as a <strong>Senior Technical Support Technician</strong> on our <strong>Technical Support</strong> Team in <strong>Casablanca </strong>to do the best work of your career and make a profound social impact.</p><br><p><strong>What you’ll achieve</strong></p><br><p><br>The Technical Support Team is responsible for providing online and distance phone support, through a technical diagnosis of desktops, laptops, peripherals (tablets, printers, projectors, etc.), and customized software assistance that supports Dell products and others according to the situations. As a Technical Support Senior Technician for the Middle East, you will answer questions relating to the installation, the proper functioning, configuration, customization of specific products according to procedures and clearly defined rules (e.g. the type of guarantee, the warranty expiration, the type of customer contract, etc...) and apply a logical technical diagnosis to identify customer issues and investigate the possible causes effectively in order to provide appropriate solutions. </p><br><p><br><strong>You will:</strong></p><br><ul><li>Provide first-level support</li><li>Use troubleshooting techniques and tools to identify technical defects/issues</li><li>Assign incidents in line with documented guidelines and procedures</li><li>Actively support the customer in all aspects through to problem resolution, keeping the customer informed and updated throughout the life of the incident</li><li>Clearly and concisely log and track details of solutions provided to resolve customer issue while maintaining and updating customer database</li></ul><p>Take the first step towards your dream career</p><br><p><br>Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for in this role:<br><strong>Essential Requirements</strong></p><br><ul><li>Fluent communication skills in English & French </li><li>Minimum of 1-year related experience in Technical Support</li><li>Ability to analyze and solve technical problems by investigating potential solutions using troubleshooting skills</li><li>Good organizational and interpersonal skills</li><li>Excellent telephone and customer handling skills</li></ul><p><strong>Who we are</strong></p><br><p>We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.<br>Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.</p><br><p><br>Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.</p><br><br> </div>
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<span><b>Company</b></span>Renault MAROC<b><span>Job Description</span></b><p><b>Mission </b></p><br><p>Piloter et décliner la stratégie de communication Renault Group pour renforcer l’image de marque en externe du groupe et de ses marques sur le digital et les réseaux sociaux :<br>1- La mise en oeuvre du plan de communication digital, du calendrier éditorial et la définition des KPIs correspondants pour les réseaux sociaux et le/les sites du Groupe.<br>2- Mise en place et animation des sites internet du Groupe.<br>3- Suivi de la création et de la production de contenu éditorial et audiovisuel pour les différentes plateformes, dont les réseaux sociaux et des sites internet.<br>4- Gestion de la Communication de Renault Digital Maroc.<br>5- Coordination avec les métiers de la Communication & de la RSE.</p><br><p><b>Responsabilités </b></p><br><p>➢<b>Mise en oeuvre du plan de communication digital, du calendrier éditorial et la définition des KPIs correspondants pour les réseaux sociaux et le/les sites du Groupe :</b><br>- Gestion de l’agence digitale, animation et suivi.<br>- Mise en place du calendrier éditorial périodique et suivi du déploiement.<br>- Accompagnement et suivi du plan d’action sur les plateformes sociales.<br>- Mise en place des KPI et reporting régulier des résultats.<br>- Suivi de la communication de crise sur le digital.</p><br><p>➢<b>Mise en place et animation des sites internet du Groupe :</b><br>- Site Renault Group Maroc et de la Fondation Renault Maroc : création, contenu, iconographie, etc…<br>- Mise en place et animation du site média Renault Group et des marques.<br>- Suivi et intégration des nouveaux guidelines Groupe.</p><br><p>➢ <b>Production de contenu pour les plateformes des réseaux sociaux et des sites internet :</b><br>- Identifier les besoins et les opportunités en adéquation avec les leviers digitaux<br>- Elaborer les briefs en relation et la planification des livrables<br>- Coordonner les validations et diffusion avec les parties prenantes, selon le sujet: Communication marque, communication institutionnelle, management, métiers, Corporate…</p><br><p>➢<b>Gestion de la Communication de l’entité Digital Renault Group Maroc</b> :<br>- Proposer la stratégie, le plan d’action associé et le suivi budgétaire.<br>- Etablir la stratégie sur les réseaux sociaux et gestion de l’agence digitale.<br>- Construire et mettre en place un plan d’action marque employeur</p><br><p>➢ <b>Coordination avec les métiers de la Communication & de la RSE</b> :<br>- Coordination et synergies avec les différents pôles de la Direction de la Communication & de la RSE : corporate, Fondation, marques, industrie, et autres métiers…</p><br><p><b>PROFIL RECHERCHE</b></p><br><p>Diplômé Bac + 5, vous avez un parcours d’au moins 3 ans d’expérience sur un poste similaire en entreprise ou en agence digitale.<br>- Vous êtes orientés digital, créativité, innovation et client.<br>- Vous êtes un bon gestionnaire de projet : vous pouvez piloter un projet, parfois dans un contexte assez complexe, ou travailler au sein d'une équipe et avec des partenaires d’horizons divers, tout en respectant les délais sur des projets impliquant de nombreuses parties prenantes.<br>- Vous savez travaillez avec des délais serrés et vous adapter aux aléas de dernière minute.<br>- Vous avez un très bon niveau rédactionnel et parlez couramment le français, l’arabe et l’anglais (écrit et parlé).<br>- Vous maitrisez :<br>o Les outils informatiques : Word, power point, Excel<br>o Les outils de réalisation audiovisuelle : IOS vidéo Maker ou équivalent, kit de production vidéo téléphone.</p><br><p><b>CONTEXTE DU POSTE</b></p><br><p>- <b>Périmètre </b>: COMMUNICATION & RSE<br>- <b>Lieu</b> : Maroc – poste basé à Casablanca (Ain Sebaa)<br>- <b>Rattachement</b> : Directeur de la Communication & de la RSE Renault Group Maroc<br>- <b>Interactions internes</b> : La Direction de la Communication & de la RSE et ses différents pôles : corporate Maroc, marques, industrie, fonctions transverses…, la Fondation Renault Maroc, la fonction communication digitale corporate, les métiers du Groupe…<br>-<b> Interactions externes</b> : les prestataires externes : agence digitale, agences de production audiovisuelles, agences évènementielles et autres prestataires de service, les autres parties prenantes…<br>- <b>Outils utilisés</b> : Logiciels bureautique de création et de gestion, plateformes de communication digitale, outils infographie/téléphone, outils de montage vidéo, outils IA.</p><br><b><span>Job Family</span></b>Communication<p><span>Renault Group is committed to creating an inclusive working environment and the conditions for each of us to bring their passion, perform to the full and grow, whilst being themselves. </span><br><span>We find strength in our diversity and we are engaged to ensure equal employment opportunities regardless of race, colour, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, etc. If you have a disability or special need requiring layout of the workstation or work schedule, please let us know by completing this form.</span></p><br><p>In order to follow in real time the evolution of your applications and to stay in touch with us, we invite you to create a candidate account. This will take you no more than a minute and will also make it easier for you to apply in the future.</p><br><p>By submitting your CV or application, you authorise Renault Group to use and store information about you for the purposes of following up your application or future employment. This information will only be used by Renault Group companies as described in the <span><u>Recruitment Privacy Information Policy</u></span>.</p><br><br> </div>
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<p>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><br><br><p>Would you like to become part of the world's most international company in the world?</p><br><br><p>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><br><br><p>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express"</p><br><br><strong>ABOUT THE ROLE :</strong><p><em>Support sales growth by qualifying leads and re-profiling Multichannel customers through outbound calls. The role focuses on identifying revenue opportunities, assessing customer potential and generating qualified sales opportunities while maintaining accurate customer information and delivering excellent customer service.</em></p><br><br><strong>YOUR TASKS :</strong><ul><li>Contact leads assigned through the sales management system and execute the calling plan provided by management.</li><li>Qualify prospects and identify business opportunities through outbound telephone activities.</li><li>Re-profile Multichannel customers and identify potential customers eligible for rank-up opportunities.</li><li>Assess customer shipping needs and identify revenue growth potential.</li><li>Use effective communication techniques to identify decision-makers and gain access to business opportunities.</li><li>Generate qualified leads and notify the appropriate Sales Executive when development opportunities are identified.</li><li>Promote DHL products and services by demonstrating a strong understanding of customer requirements.</li><li>Maintain and update accurate customer information within DHL systems and databases.</li><li>Clean and enrich lead and customer databases with relevant information gathered during customer interactions.</li><li>Develop and maintain knowledge of DHL products, services and commercial offerings.</li><li>Collaborate closely with Sales teams to support customer acquisition and revenue growth initiatives.</li><li>Ensure compliance with DHL policies, procedures and workplace standards.</li><li>Participate in projects and additional activities assigned by management.</li><li>Achieve productivity and quality targets, including daily calling activity objectives.</li></ul><strong>YOUR PROFILE :</strong><p>BAC +2 minimum or equivalent qualification.</p><br><br><p>1 to 2 years of experience in Customer Service, Sales Support, Telemarketing, Business Development or a related field.</p><br><br><p>Strong telephone communication and customer engagement skills.</p><br><br><p>Good command of <strong>French</strong>, spoken and written.</p><br><br><p>Passion for customer service and customer relationship management.</p><br><br><p>Ability to identify customer needs and uncover business opportunities.</p><br><br><p>Good knowledge of Microsoft Office tools and CRM systems is an advantage.</p><br><br><p>Knowledge of DHL products and services is considered an asset.</p><br><br><p><strong>Competencies:</strong></p><br><br><p>Customer Orientation: Demonstrates a strong commitment to understanding and meeting customer needs.</p><br><br><p>Communication: Communicates clearly, professionally and effectively over the phone and through written correspondence.</p><br><br><p>Results Orientation: Focuses on achieving call activity, lead qualification and sales support objectives.</p><br><br><p>Relationship Building: Establishes positive relationships with customers and internal stakeholders.</p><br><br><p>Attention to Detail: Maintains accurate customer records and ensures high-quality data management.</p><br><br><p>Teamwork: Collaborates effectively with Sales and cross-functional teams to achieve business goals.</p><br><br><p>Initiative: Proactively identifies opportunities and takes action to support business growth</p><br><br><br> </div>
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<p>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><br><br><p>Would you like to become part of the world's most international company in the world?</p><br><br><p>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><br><br><p>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express</p><br><br><strong>ABOUT THE ROLE :</strong><p><em>Deliver a high level of customer service at the Service Point, ensuring excellent customer experience while promoting DHL products and services, and contributing to revenue and shipment targets achievement.</em></p><br><br><strong>YOUR TASKS :</strong><ul><li>Act as a brand ambassador for DHL, providing professional, friendly and courteous service to all customers.</li><li>Handle walk-in customers efficiently, ensuring immediate attention and response to their shipping needs.</li><li>Promote and sell DHL products and value-added services to achieve revenue and shipment targets.</li><li>Build and maintain strong relationships with new and existing customers, including local stakeholders (e.g. mall management).</li><li>Follow up on customer enquiries and ensure accurate information is provided on services, pricing, transit times and documentation requirements.</li><li>Manage customer complaints effectively and implement corrective actions to avoid recurrence.</li><li>Ensure compliance with Service Point procedures and GSOP standards, including safety and operational processes.</li><li>Maintain accurate daily operations including shipment processing, manifesting and CIA checks.</li><li>Ensure proper handling and reconciliation of cash, including float management and CAA compliance.</li><li>Maintain Service Point readiness by ensuring availability of supplies, equipment and proper functioning of tools.</li><li>Identify opportunities to improve customer experience, processes and service quality.</li><li>Contribute to achieving KPIs such as NPA, revenue targets (RPD / SPD) and year-on-year growth objectives.</li><li>Work collaboratively with internal teams to ensure seamless service delivery and customer satisfaction.</li></ul><strong>YOUR PROFILE :</strong><p>Minimum Bac +2 or equivalent qualification. Strong customer service orientation with a passion for delivering excellent customer experience. Good command of <strong>French</strong>, spoken and written. Good organizational skills with ability to manage priorities and workload effectively. Ability to work under pressure in a fast-paced and time-sensitive environment. Strong interpersonal and communication skills. Good knowledge of service industry practices; logistics or international business knowledge is an advantage. Presentable, professional and customer-focused attitude.</p><br><br><p><strong>Competencies:</strong><br>Problem Solving: Takes ownership of customer enquiries and provides effective solutions.<br>Customer Orientation: Builds long-term relationships and ensures customer satisfaction.<br>Planning & Organizing: Manages daily tasks efficiently to meet operational and sales targets.<br>Results Orientation: Focuses on achieving revenue, shipment and service KPIs.<br>Teamwork: Works collaboratively and contributes to a positive team environment.<br>Communication: Communicates clearly and effectively with customers and internal stakeholders.<br>Attention to Detail: Ensures accuracy in transactions, documentation and cash handling</p><br><br><br> </div>
<div><p Segoe UI"; font-size: 14px;">YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><p Segoe UI"; font-size: 14px;">Would you like to become part of the world's most international company in the world?</p><p Segoe UI"; font-size: 14px;">A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><p Segoe UI"; font-size: 14px;">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express</p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>ABOUT THE ROLE :</strong></h2><p Segoe UI"; font-size: 14px;"><em>Deliver a high level of customer service at the Service Point, ensuring excellent customer experience while promoting DHL products and services, and contributing to revenue and shipment targets achievement.</em></p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR TASKS :</strong></h2><ul Segoe UI"; font-size: 14px;"><li>Act as a brand ambassador for DHL, providing professional, friendly and courteous service to all customers.</li><li>Handle walk-in customers efficiently, ensuring immediate attention and response to their shipping needs.</li><li>Promote and sell DHL products and value-added services to achieve revenue and shipment targets.</li><li>Build and maintain strong relationships with new and existing customers, including local stakeholders (e.g. mall management).</li><li>Follow up on customer enquiries and ensure accurate information is provided on services, pricing, transit times and documentation requirements.</li><li>Manage customer complaints effectively and implement corrective actions to avoid recurrence.</li><li>Ensure compliance with Service Point procedures and GSOP standards, including safety and operational processes.</li><li>Maintain accurate daily operations including shipment processing, manifesting and CIA checks.</li><li>Ensure proper handling and reconciliation of cash, including float management and CAA compliance.</li><li>Maintain Service Point readiness by ensuring availability of supplies, equipment and proper functioning of tools.</li><li>Identify opportunities to improve customer experience, processes and service quality.</li><li>Contribute to achieving KPIs such as NPA, revenue targets (RPD / SPD) and year-on-year growth objectives.</li><li>Work collaboratively with internal teams to ensure seamless service delivery and customer satisfaction.</li></ul><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR PROFILE :</strong></h2><p Segoe UI"; font-size: 14px;">Minimum Bac +2 or equivalent qualification. Strong customer service orientation with a passion for delivering excellent customer experience. Good command of <strong>French</strong>, spoken and written. Good organizational skills with ability to manage priorities and workload effectively. Ability to work under pressure in a fast-paced and time-sensitive environment. Strong interpersonal and communication skills. Good knowledge of service industry practices; logistics or international business knowledge is an advantage. Presentable, professional and customer-focused attitude.</p><p Segoe UI"; font-size: 14px;"><strong>Competencies:</strong><br>Problem Solving: Takes ownership of customer enquiries and provides effective solutions.<br>Customer Orientation: Builds long-term relationships and ensures customer satisfaction.<br>Planning & Organizing: Manages daily tasks efficiently to meet operational and sales targets.<br>Results Orientation: Focuses on achieving revenue, shipment and service KPIs.<br>Teamwork: Works collaboratively and contributes to a positive team environment.<br>Communication: Communicates clearly and effectively with customers and internal stakeholders.<br>Attention to Detail: Ensures accuracy in transactions, documentation and cash handling</p></div>
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<p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Director, Specialist Sales, SME, Africa<br>About Mastercard<br>Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realise their greatest potential.<br>Position Overview<br>We are seeking a dynamic and experienced Director to lead SME Business Development in North Africa. This senior leader will be responsible for driving our sales strategy in a complex and evolving payments landscape, focusing on delivering innovative payment solutions to fintechs and large issuing banks specifically for their Small and Medium Enterprise (SME) customer base. The successful candidate will play a pivotal role in Mastercard's growth strategy, leveraging deep industry knowledge to create differentiated value propositions that address client pain points and drive adoption of Mastercard solutions within the SME sector.<br>Key Responsibilities<br>Strategic Leadership<br>• Develop and execute comprehensive regional sales strategies aligned with Mastercard's North Africa business objectives<br>• Lead a high-performing team of 4+ sales professionals, providing coaching, mentoring and performance management<br>• Collaborate with cross-functional teams to identify market opportunities and drive revenue growth<br>• Establish and maintain strong executive-level relationships with key clients and partners<br>• Represent Mastercard at industry events and speak authoritatively on payment trends and innovations<br>Client Solutions<br>• Understand the complex needs and pain points of fintechs and large issuing banks across diverse North Africa, specifically as they relate to their SME customer base<br>• Create differentiated value propositions that address client challenges in serving SME customers and deliver measurable business outcomes<br>• Oversee the development of strategic account plans for key clients, ensuring alignment with their SME business priorities<br>• Drive adoption of Mastercard's innovative payment solutions for SME customers across North Africa<br>• Develop and articulate compelling business cases to prospective clients that showcase the value of Mastercard solutions for their SME offerings<br>• Expertise in SFDC management<br>Market Intelligence<br>• Maintain in-depth knowledge of the African payments landscape, including regulatory developments, competitive threats and emerging technologies affecting the SME sector<br>• Monitor and analyze SME banking and payment trends across North Africa<br>• Identify opportunities for Mastercard to add value within the SME ecosystem through partnerships with accounting software providers (Zoho, etc.)<br>• Monitor competitive activity in the SME payment space and develop effective counter-strategies<br>• Collaborate with product teams to ensure solutions address evolving SME market needs<br>• Provide regular market intelligence updates to senior leadership on SME payment trends and opportunities<br>Required Qualifications<br>Experience & Skills<br>• Minimum 6 years of experience in financial services or payments technology<br>• Proven track record of consistently exceeding sales targets and driving business growth in complex B2B environments<br>• Understanding of the African payments landscape, card issuing, and acquiring businesses with a focus on SME solutions<br>• Experience working with or selling to SME-focused financial service providers, including banks, fintechs, and accounting software companies<br>• Strong commercial acumen with the ability to create compelling value propositions for sophisticated clients targeting SME customers<br>• Experience selling to C-level executives at financial institutions, fintechs, and multinational corporations<br>• Demonstrated understanding of the SME market in multiple African countries and their specific financial needs<br>• Exceptional leadership skills with demonstrated ability to motivate and develop high-performing teams<br>• Strong analytical skills with the ability to interpret complex data and generate actionable insights<br>• Experience developing and implementing successful sales strategies in competitive markets<br>Languages<br>• Fluent in English (written and verbal)<br>• Proficiency in at least one additional language is required<br>Personal Attributes<br>• Strategic thinker with the ability to anticipate market changes and identify growth opportunities<br>• Results-oriented with a strong focus on exceeding targets and delivering business outcomes<br>• Client-centric approach with exceptional relationship-building capabilities<br>• Collaborative leader who can work effectively across organisational boundaries<br>• Excellent communication and presentation skills, with the ability to articulate complex concepts clearly<br>• Resilient and adaptable in a rapidly changing industry landscape<br>• High level of integrity and professional ethics<br>Travel Requirements<br>• Willingness to travel up to 40% of the time across Africa<br>What We Offer<br>• The opportunity to shape the future of payments in Africa with a global technology leader<br>• Competitive salary and comprehensive benefits package<br>• Career advancement opportunities within a dynamic global organisation<br>• Collaborative and innovative work environment<br>• Continuous learning and professional development opportunities<br>Mastercard is an equal opportunity employer. We value diversity and inclusion and are committed to creating a workplace where all employees can thrive.<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>
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<p><strong>AXA ASSURANCE MAROC</strong> recrute pour le compte de sa <strong>Direction GRC, Indemnisation et Achats Assurantiels </strong>un/une <strong>Lead Pilotage et Surveillance</strong> :</p><br><p><strong><u>Mission du poste : </u></strong></p><br><p>Le <strong>Lead Pilotage & Surveillance</strong> a pour vocation de définir, piloter et optimiser les dispositifs de suivi de la performance opérationnelle de la Direction GRC, Indemnisation et Achats Assurantiels.<br>Il est garant de la fiabilité des données, de la pertinence des indicateurs de pilotage et de la production des analyses nécessaires à la prise de décision. Il accompagne les métiers dans l'identification des leviers de performance, pilote les outils de reporting et contribue à l'amélioration continue des processus ainsi qu'au développement de la culture de la donnée au sein de la Direction.<br> </p><br><p><strong><u>Activités du poste :</u></strong></p><br><p>Le Lead Pilotage & Surveillance exerce tout ou partie des activités principales suivantes :</p><br><p><strong>Définir et piloter le dispositif de pilotage de la performance :</strong></p><br><ul><li>Définir, concevoir et faire évoluer les tableaux de bord, indicateurs de performance et outils décisionnels répondant aux besoins des différentes lignes métiers;</li><li>Garantir la fiabilité, la cohérence et la disponibilité des données utilisées pour le pilotage de l'activité;</li><li>Piloter la production des reportings périodiques et veiller au respect des délais de diffusion</li></ul><p><strong>Produire les analyses et accompagner la prise de décision :</strong></p><br><ul><li>Réaliser des analyses statistiques et multidimensionnelles permettant d'identifier les leviers de performance et les axes d'amélioration;</li><li>Élaborer les dossiers d'analyse destinés aux comités de pilotage et instances de gouvernance;</li><li>Formuler des recommandations et accompagner les Directions opérationnelles dans la définition et le suivi des plans d'actions.</li></ul><p><strong>Piloter les outils, les projets Data et l'amélioration continue :</strong></p><br><ul><li>Piloter les évolutions des outils BI, de reporting et de visualisation des données en collaboration avec les équipes IT et Data;</li><li>Identifier les opportunités d'automatisation et d'optimisation des processus de production des données;</li><li>Contribuer aux projets de transformation, de digitalisation et d'amélioration continue de la Direction.</li></ul><p><strong>Coordonner l'activité et développer les expertises : </strong></p><br><ul><li>Coordonner les activités de pilotage et assurer le partage des bonnes pratiques auprès des équipes;</li><li>Accompagner la montée en compétence des collaborateurs sur les outils, les méthodes d'analyse et les pratiques de pilotage;</li><li>Assurer une veille sur les nouvelles méthodes d'analyse de données, les outils décisionnels et les meilleures pratiques du marché.</li></ul><p><strong>En outre, et de façon non limitative, il peut être amené à :</strong></p><br><ul><li>Participer ou piloter des groupes de travail transverses;</li><li>Représenter son activité auprès des différentes parties prenantes internes;</li><li>Réaliser toute mission confiée par sa hiérarchie compatible avec ses fonctions.</li></ul><p> <strong><u>Compétences requises:</u></strong></p><br><p><u>Compétences techniques :</u></p><br><ul><li>Maîtrise avancée de SQL.</li><li>Excellente maîtrise de Power BI et des outils décisionnels.</li><li>Expertise en analyse de données, statistiques et modélisation.</li><li>Maîtrise des techniques de préparation, de contrôle et de fiabilisation des données.</li><li>Bonne connaissance des environnements Data et des outils décisionnels.</li><li>Gestion de projets Data et BI.</li></ul><p> <u>Compétences managériales :</u></p><br><ul><li>Leadership et capacité à fédérer des équipes transverses.</li><li>Capacité à piloter des projets stratégiques.</li><li>Sens du pilotage par la performance.</li><li>Accompagnement du changement.</li><li>Capacité à influencer et à accompagner la prise de décision.</li></ul><p> <u>Compétences transversales :</u></p><br><ul><li>Excellentes capacités d'analyse et de synthèse.</li><li>Esprit critique et orientation résultats.</li><li>Force de proposition.</li><li>Sens de l'organisation et de la priorisation.</li><li>Capacité à vulgariser des analyses complexes.</li><li>Respect de la confidentialité et éthique dans la gestion des données.</li></ul><p> <strong><u>Profil recherché :</u></strong></p><br><ul><li>De formation Bac+5 (Université ou Grande École) en Statistiques, Actuariat, Data Science, Business Analytics ou équivalent.;</li><li>Expérience d'au moins 5 ans dans le pilotage de la performance, le reporting, la Business Intelligence, les statistiques, l'actuariat ou la Data, dont une expérience significative dans la coordination de projets ou le pilotage d'activités..</li></ul><p>Si le descriptif correspond à votre profil et motivations professionnelles, merci de nous faire parvenir vos CV.</p><br><p><strong>Pourquoi rejoindre AXA Assurance Maroc ?</strong></p><br><ul><li>AXA est un des leaders de l’assurance et de la gestion d’actifs à travers le monde.</li><li>Nous aidons nos 108 millions de clients à traverser les petites et grandes difficultés de la vie.</li><li>Accéder à des opportunités de développement professionnel et de formation continue pour favoriser votre croissance au sein de notre entreprise et enrichir votre panel de compétences.</li><li>Evoluer dans une culture d'entreprise basée sur l’agilité, la performance individuelle et collective, la collaboration et l'éthique.</li><li>Être collaborateur AXA Assurance Maroc, c’est rejoindre un environnement de travail inclusif et diversifié, où chaque individu est valorisé et a la possibilité de s'épanouir.</li><li>Tous nos emplois sont ouverts aux personnes en situation d’handicap.</li></ul> </div>