Solar Power Engineer Jobs in Morocco

<p>The Technical Support Manager is responsible for leading a team of analysts providing 1st level support for Oracle Hospitality and F&amp;B product suites (including, Opera, Simphony, RES 3700, Materials Control, R&amp;A etc.) and associated interfaces.</p><p><strong>Duties &amp; Responsibilities</strong></p><ul><li>Lead, mentor, and develop a team of Technical Support Analysts.</li><li>Oversee resolution of complex customer scenarios.</li><li>Act as escalation point for high-priority issues.</li><li>Monitor KPIs and drive operational excellence.</li><li>Ensure consistent use of ICCP Ticketing system.</li><li>Collaborate with Product, Development, Consulting teams.</li><li>Align with Oracle’s 24x7 support standards and strategy.</li><li>Represent support in customer and executive briefings.</li><li>Plan resources and schedules for 24x7 readiness.</li><li>Provide subject-matter expertise in strategic projects.</li></ul><p><strong>Knowledge, Skills &amp; Abilities</strong></p><ul><li>5 – 7 years technical support experience, 2+ years in management.</li><li>Strong understanding of Oracle Hospitality and F&amp;B applications.</li><li>Experience in IT systems administration and POS solutions.</li><li>Graduate degree in technical, hospitality or business field.</li><li>Experience managing customer-facing operations in 24x7 environment.</li><li>Strong problem-solving and escalation handling.</li><li>Knowledge of SQL and OS desirable.</li><li>Familiarity with ITIL/service delivery best practices desirable.</li></ul><p><strong>Other Requirements</strong></p><ul><li>Proven leadership and coaching skills.</li><li>Desire to deliver world-class customer service.</li><li>Excellent English and French communication; other languages an advantage.</li><li>Effective with stakeholders at all levels.</li><li>Shift flexibility (nights, weekends, holidays).</li><li>Organizational skills, ability to manage competing priorities.</li></ul><p><strong>Abilities</strong></p><ul><li>Ability to represent Oracle with customers and executives.</li><li>Cross-cultural management skills.</li><li>Creative thinker with continuous improvement mindset.</li><li>Self-starter with resilience and results focus.</li><li>Manage stress, deadlines, and team morale.</li></ul><p>Note: Leadership role in 24x7 environment. Weekend and shift flexibility required.</p><p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing EMAIL_ADDRESS or by calling PHONE_NUMBER in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><p>Leads a specialized area which may have diverse functional elements. Frequently interacts with supervisors and/or functional peer group managers. May interact with senior management. Bachelors degree as well as at least 3 years Client Relations experience or appropriate related experience at Oracle. In addition, a proven track record of excellent problem solving and research skills, and excellent communication skills, while projecting a positive, professional image. Because of the nature of this position, you should have excellent communication skills, as well as the ability to provide leadership and direction to a professional team. As a Manager, you will demonstrate good judgment in the balancing of customer, employee, and company objectives. Your role will have an important part in the development and execution of the Client Relations yearly business plan. In addition, you will be responsible for establishing, implementing, and communicating departmental objectives and service levels. As a manager, you will be responsible for preparing and presenting employee performance appraisals on a regular basis. You will always be prepared to act as a company spokesperson to outside customers regarding their needs and inquiries.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>5 – 7 years technical support experience, 2+ years in management.</li><li>Strong understanding of Oracle Hospitality and F&amp;B applications.</li><li>Experience in IT systems administration and POS solutions.</li><li>Graduate degree in technical, hospitality or business field.</li><li>Experience managing customer-facing operations in 24x7 environment.</li><li>Strong problem-solving and escalation handling.</li><li>Knowledge of SQL and OS desirable.</li><li>Familiarity with ITIL/service delivery best practices desirable.</li><li>Proven leadership and coaching skills.</li><li>Desire to deliver world-class customer service.</li><li>Excellent English and French communication; other languages an advantage.</li><li>Effective with stakeholders at all levels.</li><li>Shift flexibility (nights, weekends, holidays).</li><li>Organizational skills, ability to manage competing priorities.</li><li>Ability to represent Oracle with customers and executives.</li><li>Cross-cultural management skills.</li><li>Creative thinker with continuous improvement mindset.</li><li>Self-starter with resilience and results focus.</li><li>Manage stress, deadlines, and team morale.</li><li>Bachelors degree as well as at least 3 years Client Relations experience or appropriate related experience at Oracle.</li><li>Proven track record of excellent problem solving and research skills, and excellent communication skills, while projecting a positive, professional image.</li><li>Excellent communication skills, as well as the ability to provide leadership and direction to a professional team.</li><li>Good judgment in the balancing of customer, employee, and company objectives.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Technical Support Analyst is responsible for 1st level support for Oracle Hospitality OPERA product suite (OPERA PMS, OXI, OWS, S&amp;C, Reporting &amp; Analytics) and associated hotel interfaces. Join Oracle in Agadir Bay Oracle Hospitality is creating a new Customer Support Hub in Agadir Bay, Morocco and we are looking for talented professionals to be part of this exciting journey. This is your opportunity to: Shape the future of a world-class support center from the very beginning, delivering 24x7 expertise across the Oracle Hospitality product suite. Work with global teams supporting leading hotels and F&amp;B businesses across EMEA. Develop deep expertise in Oracle Hospitality solutions, including OPERA and MICROS, with continuous training and certification opportunities. Grow your career within Oracle one of the world s most respected technology companies. Enjoy life in Agadir Bay, a vibrant coastal location with strong hospitality roots and a dynamic lifestyle. At Oracle, we don t just support our customers we build lasting partnerships. In Agadir, we are building a team that combines local talent with global best practices to deliver exceptional customer experiences. If you are passionate about technology, hospitality, and delivering excellence, we invite you to join us and help shape a first-class support hub in Morocco. Duties &amp; Responsibilities Provide voice and remote support for hotel customers worldwide. Troubleshoot OPERA PMS issues (reservations, check-in/out, billing). Document solutions and ensure accurate case records in ICCP tool. Collaborate with Oracle teams to escalate and resolve issues. Act as customer advocate for hotel users and escalate gaps. Provide technical assistance via phone, email, and remote tools. Assist in OPERA configuration, installation, and training when required. Stay updated on OPERA new releases. Knowledge, Skills &amp; Abilities Essential Minimum 2 years IT or hospitality systems support experience. Experience with hotel PMS applications, ideally Oracle OPERA. Graduate degree in technical, hospitality, or business field. Understanding of hotel operations (front office, reservations, housekeeping). Customer service experience with direct client interaction. Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint). Knowledge of OS (Windows, Oracle, VMware) desirable. SQL experience preferred. Other Requirements Commitment to high-quality customer service. Excellent English &amp; German communication Strong troubleshooting and problem-solving ability. Organizational and multitasking skills. Flexibility for global 24x7 shifts including weekends and holidays. Cross-cultural awareness. Abilities Ability to build trust with hotel customers and Oracle colleagues. Independent worker and team player. Adaptable and able to prioritize in dynamic environments. Creative thinker to resolve problems and improve processes. Resilient under pressure with focus on service quality. **Note:** This role requires weekend support and shift work in a 24x7 global hospitality environment. Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That s why we re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing EMAIL_ADDRESS or by calling PHONE_NUMBER in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Career Level - IC3 In this role, you will be considered the lead customer liaison for 4 -10 strategic, top-revenue Support accounts, and will attend one-on-one meetings with representatives of the strategic accounts. You will be responsible for managing internal projects, such as creating internal training curricula and schedules, presenting across lines of businesses, identifying and driving productivity improvement opportunities, coordinating, preparing and qualifying Premier Analysts for Customer Visits and employee mentoring.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 2 years IT or hospitality systems support experience. Experience with hotel PMS applications, ideally Oracle OPERA. Graduate degree in technical, hospitality, or business field. Understanding of hotel operations (front office, reservations, housekeeping). Customer service experience with direct client interaction. Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint). Knowledge of OS (Windows, Oracle, VMware) desirable. SQL experience preferred. Commitment to high-quality customer service. Excellent English &amp; German communication Strong troubleshooting and problem-solving ability. Organizational and multitasking skills. Flexibility for global 24x7 shifts including weekends and holidays. Cross-cultural awareness. Ability to build trust with hotel customers and Oracle colleagues. Independent worker and team player. Adaptable and able to prioritize in dynamic environments. Creative thinker to resolve problems and improve processes. Resilient under pressure with focus on service quality.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><br><br><p>Would you like to become part of the world's most international company in the world?</p><br><br><p>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><br><br><p>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express</p><br><br><strong>ABOUT THE ROLE :</strong><p><em>Ensure the execution and monitoring of customs clearance support activities in line with DHL standards, regulatory requirements and transit time commitments, by supporting customs declaration processes before and after submission and coordinating closely with customs authorities and internal stakeholders.</em></p><br><br><strong>YOUR TASKS :</strong><ul><li>Monitor customs clearance declarations upon submission with a strong focus on clearance lead time and BOS performance.</li><li>Update shipment clearance status in the system within 30 minutes of identification for released, inspected, held, rejected, stopped or confiscated shipments.</li><li>Update all shipments rejected by Customs immediately with the appropriate system status.</li><li>Maintain accurate and timely updates of standard customs clearance messages for held and released shipments.</li><li>Inform the Bonded Area team as soon as Customs Release Documents are acknowledged to enable timely delivery preparation.</li><li>Perform customs inspection visits when required by customs authorities.</li><li>Ensure all required work streams are completed on time and within defined quality standards.</li><li>Communicate clearly and accurately with internal and external stakeholders to ensure consistent and compliant information sharing.</li><li>Coordinate with customs authorities and internal functions under the supervision of the Customs Runner Team Leader.</li><li>Hand over customs release documents and duty details to the billing team promptly.</li><li>Manage urgent and priority clearance cases and ensure timely escalation when needed.</li><li>Provide operational support to customs declarants, backliners, frontliners and data entry agents when required.</li><li>Promote collaboration, multi-skilling and ASONE spirit across customs and operations teams.</li><li>Comply strictly with customs regulations, DHL compliance rules and security standards.</li></ul><strong>YOUR PROFILE :</strong><p>*Relevant qualification in Transport, Logistics or Customs (or Customs Declarant equivalent). Minimum 1 year of experience in customs clearance activities within the transport, logistics or import/export industry. Good command of <strong>French</strong>, spoken and written. Strong communication skills and ability to interact effectively with customs authorities and internal stakeholders. Good knowledge of customs practices, procedures and regulatory requirements. Basic computer and systems skills.</p><br><br><p><strong>Competencies:</strong><br>Analysis: Ability to break down problems, interpret information accurately and draw sound conclusions.<br>Planning &amp; Organizing: Sets priorities and manages tasks efficiently to meet clearance and transit deadlines.<br>Decision Making: Makes timely, compliant and well-judged decisions, even under pressure.<br>Results Orientation: Focuses on meeting clearance KPIs, BOS targets and service quality standards.<br>Teamwork: Works cooperatively with gateway, operations and customs teams to achieve shared objectives.<br>Accountability: Acts responsibly, complies with customs and DHL policies, and can be relied upon to meet commitments.<br>Self‑Management: Remains calm, focused and effective in urgent or demanding situations.</p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Capgemini Engineering, a global leader in engineering services, brings together teams of engineers, scientists, and architects to help the world's most innovative companies unlock their potential. From autonomous cars to life-saving robots, our experts in digital and software technologies think outside the box by providing unique R&amp;D and engineering services across all sectors. Join us for a career full of opportunities, where you can make a difference and where no day is the same.</p><p>About the position: As part of our industrial projects, we are looking for a Structural Steel Calculation Engineer. You will be responsible for carrying out and/or verifying pre-dimensioning and dimensioning studies of metallic structures, ensuring the compliance of calculations with current standards and the robustness of the proposed technical solutions.</p><p>Job missions:</p><ul><li>Perform design, pre-dimensioning, and dimensioning studies of metallic structures such as steel frames and/or secondary supports.</li><li>Perform steel frame calculations during the execution phase.</li><li>Perform calculations for piping supports, cable tray supports, and ventilation duct supports (HVAC), taking into account the forces transmitted by the supported networks.</li><li>Perform anchorage calculations for metallic structures (base plates/supports).</li><li>Apply current calculation references and standards, particularly Eurocodes 2, 3, and 8, as well as applicable project requirements.</li><li>Produce hypothesis notes, calculation notes, and supporting documents.</li><li>Analyze the coherence of input data, identify open technical points, and alert on potential impacts in design, manufacturing, or assembly.</li><li>Propose robust technical solutions integrating site constraints, manufacturing, assembly, and interfaces with other disciplines such as piping, HVAC, electricity, general installation, and civil engineering.</li><li>Provide technical support to designers/drafters and contribute to the review of plans, calculation notes, and associated deliverables.</li></ul><p>Some reasons to join us:</p><ul><li>Quality of work life: Possibility of remote work in Morocco as well as internationally and autonomy in organizing your daily life, hybrid missions according to your preferences.</li><li>Continuous learning: access to dedicated training and certifications for your technology, personalized support, and an integration program.</li><li>Varied and high-impact projects: work with major clients in diverse sectors with stimulating technical and technological challenges.</li></ul><p>Our commitments and priorities:</p><p>The Capgemini Group encourages an inclusive culture in a multicultural and disability-friendly environment. By joining us, you become part of a collective that values diversity, develops the potential of its talents, engages in solidarity initiatives with its partners, and is committed to reducing its environmental impact across all its sites and with its clients.</p><p>Capgemini is a global, responsible, and multicultural leader, bringing together nearly 350,000 people in over 50 countries. With 55 years of experience, we are a strategic partner for companies in the transformation of their activities by leveraging the full power of technology and innovation in constantly evolving fields such as cloud, data, Artificial Intelligence, connectivity, software, digital engineering, or platforms.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Your profile:</h2><ul><li>Graduated from an engineering school or holding a Master's degree in Civil Engineering, structural calculation, or equivalent discipline.</li><li>Significant experience in structural calculation, ideally in the industrial and energy sectors.</li><li>Solid knowledge of metallic structures and structural mechanics.</li><li>Proficiency in Eurocodes 2, 3, and 8, and Strength of Materials (RDM).</li><li>Good knowledge of codes and calculation methods applicable to metallic structures.</li><li>Proficiency in at least one structural calculation software such as Robot Structural Analysis, Advance Design, or RSTAB.</li><li>Transversal knowledge in civil engineering.</li><li>Good command of office tools (Excel, Word, PowerPoint, Outlook).</li></ul><p></p></section>

<p><br></p><p><b>Key Responsibilities</b></p><p>1. Advance the Global Institute s Global AI Learning Agenda (50%)</p><ul><li>Craft and Pursue a Cross-Cutting Learning Agenda About AI and the Future of Education, working with the Global Institute s other CLOs driving our learning agendas around how to shift the purpose and outcomes of education; learning from lighthouse classrooms, learning environments, and systems; developing the people and collective leadership to enable progress; and measuring holistic outcomes.</li><li>Foster inquiry, surface insights, and generate global frameworks on areas including the following:</li></ul><p>The Purpose and Future of Education in an AI-Infused World: How should AI influence the purpose and intended outcomes of education that develops students holistically so they can shape a better future?</p><p>Transformational Teaching and Learning: How can AI be used responsibly, equitably, and effectively to support holistic learning for all students, and where might it be detrimental?</p><p>Educators as Co-Architects: How can educators, especially those working in under-resourced and marginalized contexts, be co-architects in the development of AI tools to transform what those tools look like, and what do they need from AI developers and the wider field?</p><p>Developing Transformational Educators: How can AI support the development of teachers and leaders who grow all students holistically so that they can shape a better future?</p><p>Measuring Development: How can AI help us better understand and measure holistic student and educator development?</p><p>2. Drive Global Strategic Partnerships &amp; Ecosystem Cultivation (30%)</p><ul><li>Cultivate Partnerships with Foundational Model Owners: In close collaboration with our Global Development team, lead and manage multi-layered strategic relationships with world-leading AI organizations, including Anthropic , OpenAI, and Google, to ensure Teach For All is able to help shape the development of these foundational models role in education.</li><li>Maximize Real-World Product Feedback Loops: Partner with tech industries to leverage our network s scale as a global testing ground, providing developer ecosystems with real-world, mission-aligned validation and product feedback from under-resourced educational contexts.</li><li>Secure Infrastructure and Resources: Broker institutional partnerships that unlock free or discounted software licenses, API access, hardware, and specialized engineering support to dismantle financial and technical barriers to innovation across our 60+ network partners.</li><li>Thought Leadership Globally: Elevate Teach For All s perspectives at international forums, global roundtables, and policy conventions, sharing evidence-based frameworks to position network voices and insights at the center of global educational AI policymaking.</li></ul><p>3. Help Leverage AI to Advance Teach For All s Mission (20%)</p><ul><li>Lead the Cross-Functional AI Circle: Convene the staff working on AI across Teach For All those supporting network partners and global staff members with their own adoption, those building tools for Teach For All, those involved in brokering partnership with the AI companies to foster cohesion in our work.</li><li>Contribute to the Success of Teach For All s Global AI Strategy in areas such as:</li></ul><p>Scaling Teacher and Alumni Innovation: Support the scaling and evolution of the AI Literacy &amp; Creator Collective an 1,800-member community of teachers, alumni, and staff across the Teach For All network who are collaborating and innovating in leveraging AI in education settings around the world. Foster more engagement across alumni AI innovators and partner program staff.</p><p>Growing Network Partner Innovation and Impact: In partnership with the Global Lead, AI for Programmatic Impact and the Head of AI Solutions &amp; Engineering, support partners efforts to test AI-enabled innovations that strengthen recruitment of fellowship participants, improve selection processes while centering inclusion and equity, and strengthen teacher training and leadership development.</p><p>R evolutionizing Cross-border Learning: Together with the Head of Technology and the Head of Platforms Strategy, consult on building an AI-enabled learning network that breaks down barriers to knowledge and connection, so every network partner can access the right insights, in their language, at the moment they need it with community ownership and human judgement at the center.</p><p>Champion Ethical and Safeguarding Guardrails: Support the roll-out and continuous iteration of the board-approved AI-use Policy and Guidelines, supporting critical cross-functional conversations around child safeguarding, data privacy, and ethical compliance across classrooms.</p><p>Qualifications</p><p>Seasoned Strategic Leadership: 12 15+ years of professional experience, with at least 7+ years in strategic roles leading technological transformations, educational technology initiatives, or other roles with heavy involvement with the technology sector.</p><p>AI Domain Fluency: Robust understanding of contemporary AI architectures, large language models, enterprise API integrations, RAG-based systems, and custom data infrastructure (such as middleware and unified data layers).</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Seasoned Strategic Leadership: 12 15+ years of professional experience, with at least 7+ years in strategic roles leading technological transformations, educational technology initiatives, or other roles with heavy involvement with the technology sector.</li><li>AI Domain Fluency: Robust understanding of contemporary AI architectures, large language models, enterprise API integrations, RAG-based systems, and custom data infrastructure (such as middleware and unified data layers).</li><li>Excellent Relationship Management: Proven track record of cultivating and navigating multi-million dollar funding relationships or strategic partnerships with top-tier technology and/or venture capital firms.</li><li>Mission Alignment: Deep commitment to Teach For All's vision and mission, contextual knowledge of the educational and structural realities facing underserved, low-resource communities, and a passionate belief in the power of localized, collective leadership to solve systemic educational inequities.</li><li>Responsible AI Guardship: Commitment to grounding technological advancement in core human values: equity, child safety, human judgment, and culturally responsive, ethical practice.</li><li>Multi-Stakeholder Orchestration: Demonstrated ability to align cross-functional teams without relying purely on rigid hierarchical authority.</li><li>Exceptional Communication &amp; Influence: Strong storytelling, public speaking, and written communication skills, with an ability to articulate highly technical AI concepts clearly and compellingly to diverse audiences.</li><li>Inclusive Leadership: Comfort leading within highly diverse, globally distributed, and 100% remote team environments, exhibiting strong cross-cultural awareness.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><br><br><p>Would you like to become part of the world's most international company in the world?</p><br><br><p>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><br><br><p>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express</p><br><br><p><strong>ABOUT THE ROLE :</strong></p><br><br><p>Maintain between 400 and 600 existing DHL customers by telephone within the Direct Sales Segment. Be responsible for the revenue retention and development for this portfolio of accounts through the sales tactics of Up-Selling and Cross Selling related DHL services and products and for new business development by opening new accounts.</p><br><br><p><strong>YOUR TASKS :</strong></p><br><br><ul><li> Undertake any projects/duties as assigned by the Telesales Manager or Sales Manager Direct Sales</li><li>Act as Tele Sales customers’ main contact for DHL, responding and satisfying their sales and post sales requirements. </li><li>Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.</li><li>Manage a portfolio of customers via telephone: Make telephone calls to existing customers on a regular pre-defined call cycle to secure new business and to ensure that individual agreed targets are achieved.</li><li>Provide customer oriented service at all times relating to specific sales issues.</li><li>Liase closely with Sales Channels and other departments within DHL to ensure that a full cost effective service is maintained and that target for the area is achieved.</li><li>Ensure co-operation with other members of the sales team and throughout the sales force.</li><li>Manage the revenue growth through Up selling and Cross selling tactics to exceed this budget through calls</li><li> Combine sales skills with DHL product/service knowledge and convert the maximum possible prospect leads into accounts, emphasizing those with maximum revenue potential, in order to increase the size and quality of DHL’s account holders.</li><li> Continually develop knowledge of DHL’s services and general commercial awareness in order to provide the best possible standard of customer service and maximise the department’s contribution to the sales function.</li><li><p>Open new accounts and ensure they trade profitably.</p><br><br><br></li><li><p>Ensure all customer agreements are cost sensitive to ensure a suggested minimum pricing tariff is set and adhered too. Any deviation from this tariff requires management agreement and justification.</p><br><br></li><li><p>Complete daily and weekly reports to measure individual and department effectiveness and provide figures showing weekly productivity of the department.</p><br><br><br></li><li><p>Ensure that customer information is maintained accurately on the customer database.</p><br><br></li></ul><br><br><span>Qualifications - External</span><br><p><strong>YOUR PROFILE :</strong></p><br><br><ul><li>BAC+4 (or equivalent)</li><li>3 years experience in sales</li><li>Telephone skills</li><li>Communication skills (English and local language), spoken and written </li><li>Analysis: Breaks down a problem, situation or process into its component parts, separates the main issues from side-issues, understands the nature of parts and their relationship to one another.</li><li>Planning &amp; Organizing: Sets clear and realistic goals and objectives. Establishes a course of action and a sequence of steps to ensure that activities and objectives are efficiently achieved. Is structured with good personal organization. Schedules time effectively and uses efficient work methods and tools.</li><li>Decision Making: Makes timely and appropriate choices based on accurate analysis and experience. Uses sound judgment even in conditions of uncertainty. Anticipates impact of decisions and plans how to manage risk.</li><li>Results Orientation: Continually seeks to accomplish critical tasks with measurable results. Overcomes obstacles and makes adjustments to achieve results. Focuses self and others to achieve targets aligned with business goals</li></ul><br><br> </div>

<div><div data-bind="css: $component.getBlockCellCss($data, 0)" class="block__cell block__field--wide-rich-text" Open Sans", "Segoe UI", Frutiger, "Frutiger Linotype", "Dejavu Sans", "Helvetica Neue", Arial, sans-serif; font-size: 13.02px; padding: 0px 25px 0px 0px; margin: 10px 0px 0px; width: 802.333px; box-sizing: border-box;"><div data-bind="attr: {id: $data.name + '-container', class:( $data.displayType === 'InputTextArea') ? 'block__field--full-width' : ($data.displayType === 'InputRichText' || $data.name === 'descriptionExt' || $data.name === 'qualificationExt' || $data.name === 'descriptionInt' || $data.name === 'qualificationInt') ? 'block__field--wide-rich-text' : 'block__field--edit'}" id="descriptionExt-container" class="block__field--wide-rich-text"><div class="oj-form-control block__field-rtfValue " data-bind="attr: {id: $data.name + '-value', formFieldId: $data.name}, html: $component.getFieldValue($data)" id="descriptionExt-value" ><p >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><p >Would you like to become part of the world's most international company in the world?</p><p >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><p >Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit  <a href="http://www.dpdhl.jobs/express" >www.dpdhl.jobs/express</a></p><p ><strong >ABOUT THE ROLE :</strong></p><p >Maintain between 400 and 600 existing DHL customers by telephone within the Direct Sales Segment. Be responsible for the revenue retention and development for this portfolio of accounts through the sales tactics of Up-Selling and Cross Selling related DHL services and products and for new business development by opening new accounts.</p><p ><strong >YOUR TASKS :</strong></p><ul ><li >       Undertake any projects/duties as assigned by the Telesales Manager or Sales Manager Direct Sales</li><li >Act as Tele Sales customers’ main contact for DHL, responding and satisfying their sales and post sales requirements. </li><li >Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.</li><li >Manage a portfolio of customers via telephone: Make telephone calls to existing customers on a regular pre-defined call cycle to secure new business and to ensure that individual agreed targets are achieved.</li><li >Provide customer oriented service at all times relating to specific sales issues.</li><li >Liase closely with Sales Channels and other departments within DHL to ensure that a full cost effective service is maintained and that target for the area is achieved.</li><li >Ensure co-operation with other members of the sales team and throughout the sales force.</li><li >Manage the revenue growth through Up selling and Cross selling tactics to exceed this budget through calls</li><li > Combine sales skills with DHL product/service knowledge and convert the maximum possible prospect leads into accounts, emphasizing those with maximum revenue potential, in order to increase the size and quality of DHL’s account holders.</li><li > Continually develop knowledge of DHL’s services and general commercial awareness in order to provide the best possible standard of customer service and maximise the department’s contribution to the sales function.</li><li ><p >Open new accounts and ensure they trade profitably.</p><p ></p></li><li ><p >Ensure all customer agreements are cost sensitive to ensure a suggested minimum pricing tariff is set and adhered too. Any deviation from this tariff requires management agreement and justification.</p></li><li ><p >Complete daily and weekly reports to measure individual and department effectiveness and provide figures showing weekly productivity of the department.</p><p ></p></li><li ><p >Ensure that customer information is maintained accurately on the customer database.</p></li></ul></div></div><span data-bind="text: $component.incrementIndex()"></span></div><div class="block__field--line-break" Open Sans", "Segoe UI", Frutiger, "Frutiger Linotype", "Dejavu Sans", "Helvetica Neue", Arial, sans-serif; font-size: 13.02px; height: 0px;"></div><div data-bind="css: $component.getBlockCellCss($data, 0)" class="block__cell block__field--wide-rich-text" Open Sans", "Segoe UI", Frutiger, "Frutiger Linotype", "Dejavu Sans", "Helvetica Neue", Arial, sans-serif; font-size: 13.02px; padding: 0px 25px 0px 0px; margin: 10px 0px 0px; width: 802.333px; box-sizing: border-box;"><div data-bind="attr: {id: $data.name + '-container', class:( $data.displayType === 'InputTextArea') ? 'block__field--full-width' : ($data.displayType === 'InputRichText' || $data.name === 'descriptionExt' || $data.name === 'qualificationExt' || $data.name === 'descriptionInt' || $data.name === 'qualificationInt') ? 'block__field--wide-rich-text' : 'block__field--edit'}" id="qualificationExt-container" class="block__field--wide-rich-text"><div class="oj-label-group" ><span data-bind="html: $component.getLabel($data)" helvetica neue", arial, verdana, sans-serif; font-size: 0.929rem; font-weight: bold;">Qualifications - External</span></div><div class="oj-form-control block__field-rtfValue " data-bind="attr: {id: $data.name + '-value', formFieldId: $data.name}, html: $component.getFieldValue($data)" id="qualificationExt-value" ><p ><strong >YOUR PROFILE :</strong></p><ul ><li >BAC+4 (or equivalent)</li><li >3 years experience in sales</li><li >Telephone skills</li><li >Communication skills (English and local language), spoken and written </li><li >Analysis:  Breaks down a problem, situation or process into its component parts, separates the main issues from side-issues, understands the nature of parts and their relationship to one another.</li><li >Planning & Organizing: Sets clear and realistic goals and objectives. Establishes a course of action and a sequence of steps to ensure that activities and objectives are efficiently achieved. Is structured with good personal organization. Schedules time effectively and uses efficient work methods and tools.</li><li >Decision Making: Makes timely and appropriate choices based on accurate analysis and experience. Uses sound judgment even in conditions of uncertainty. Anticipates impact of decisions and plans how to manage risk.</li><li >Results Orientation: Continually seeks to accomplish critical tasks with measurable results. Overcomes obstacles and makes adjustments to achieve results. Focuses self and others to achieve targets aligned with business goals</li></ul></div></div></div></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Summary: The Senior Health Information System Officer will lead the design, implementation, and management of monitoring, evaluation, and learning activities under the STRIDES Morocco Activity . The position is responsible for developing and overseeing the project's MEL framework, indicator tracking systems, and data quality assurance processes, ensuring that data is accurately collected, analyzed, and reported against agreed targets. The HIS Officer III will synthesize project data to inform adaptive management decisions and support evidence-based program adjustments. Working closely with the project team and donor, the position will lead the preparation of performance reports and contribute to workplan development and donor reporting requirements. The position will also lead the design and implementation of activities focusing on enhancing capacity in data collection, analysis and reporting for actionable disease prevention and response decision making in Morocco. The HIS Officer III provide mentorship and capacity building support to staff and in-country partners on HIS and MEL approaches. Accountabilities: Leads the design and rollout of the project's MEL framework, including the development and finalization of the Performance Monitoring Plan in coordination with the project team and donor. Provides technical direction and guidance to project staff on health information systems, data management, and MEL in line with project expected outcomes. Leads activities focused on strengthening multisectoral health data management systems for timely, reliable, and actionable surveillance and outbreak information, such as improving data review and analysis, improving accessibility and interoperability of human and animal health surveillance data, and improving effective use of infectious disease information systems at health facilities and laboratories Leads the design and implementation of baseline, midline, and endline assessments and evaluations as required under the project workplan. Develops and maintains a data quality assurance system, including standard operating procedures for data collection, entry, cleaning, and reporting. Synthesizes and analyzes project data to identify trends, inform adaptive management decisions, and support evidence-based program adjustments. Develops technical briefs, guidelines, and other materials to document best practices, findings, and recommendations. Leads the development and management of project indicator tracking systems, ensuring all indicators are accurately captured, updated, and reported against agreed targets. Oversees the development and maintenance of data collection tools, databases, and reporting templates to ensure consistency and accuracy across all project activities. Coordinates with technical staff to ensure MEL data informs workplan development, activity design, and adaptive management decisions. Prepares data visualizations and dashboards to communicate project progress to internal and external audiences. Leads the day-to-day implementation of HIS and MEL activities under the STRIDES Morocco workplan and tracks delivery of outputs against agreed timelines. Directly supervises the MEL Officer, providing technical guidance, support, and performance oversight, and reviews and validates data and reports before submission. Provides mentorship and capacity building to supervised staff and in-country partners on HIS and MEL approaches. Leads the preparation of quarterly and annual performance reports, ensuring accurate and timely submission of indicator data to the donor. Contributes to the development and review of annual workplans and all donor reporting requirements. Identifies and escalates technical issues to senior project staff as needed Applied Knowledge &amp; Skills: In-depth knowledge of health information systems, data management, and MEL approaches in a public health context. Familiarity with Morocco's national health information systems and relevant government reporting frameworks. Strong analytical skills with the ability to interpret data, identify errors, and prepare clear reports. Proficiency in dashboard development, data management and analytic software e.g., MS Excel, MS Power BI, Tableau, SAS, SPSS, Stata. Excellent organizational and project management skills. Strong written and verbal communication skills in Arabic, French and English; professional proficiency in both languages is required. Ability to work collaboratively with diverse teams and government counterparts. Ability to solve problems and implement corrective action as needed. Technology to be Used: Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment. Travel Requirements: 10% - 25% The expected hiring salary range for this role is MAD 300,000 - 500,000 annually for gross salary. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, market pay, and budget. This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time. FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law. Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Master's Degree or its International Equivalent in Health Informatics, Public Health, Epidemiology, Statistics, Information Systems, or a Related Field. Project Management (PM) Certification preferred. Experience: Typically requires 6+ years of relevant experience in health information systems, monitoring and evaluation, data management, or a related technical area. Demonstrated experience designing and implementing MEL frameworks, indicator tracking systems, and data quality assurance processes in a public health or global health security context. Experience with health data collection, analysis, and reporting tools and platforms, including electronic health information systems. Prior work experience in a non-governmental organization (NGO), government agency, or private organization. Experience working on USG-funded programs preferred. Familiarity with Morocco's health information system landscape and national data reporting structures preferred. Professional proficiency in Arabic and French and E nglish is required.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><u><span>Job Summary:</span></u></p><br><br><p><span><span>The</span><span>Senior</span><span>Health Information System Officer will lead the design, implementation, and management of monitoring, evaluation, and learning activities under the STRIDES</span><span>Morocco</span><span>Activity</span><span>.</span><span>The position</span><span>is</span><span>responsible for</span><span>developing and overseeing the project's MEL framework, indicator tracking systems, and data quality assurance processes, ensuring that data is accurately collected, analyzed, and reported against agreed targets. The HIS Officer III will synthesize project data to inform adaptive management decisions and support evidence-based program adjustments. Working closely with the project team and donor, the position will lead the preparation of performance reports and contribute to workplan development and donor reporting requirements.</span><span>The position will also lead the design and implementation of activities focusing on enhancing</span><span>capacity in data collection, analysis and reporting for actionable disease prevention and response decision making</span><span>in</span><span>Morocco</span><span>.</span><span>The HIS Officer III provide mentorship and capacity building support to staff and in-country partners on HIS and MEL approaches.</span></span></p><br><br><p><u><span>Accountabilities:</span></u></p><br><br><ul><li><p><span><span>Leads the design and rollout of the project's MEL framework, including the development and finalization of the Performance Monitoring Plan in coordination with the project team and donor.&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>Provides technical direction and guidance to project staff on health information systems, data management, and MEL in line with project expected outcomes.&nbsp;</span></span></p><br></li></ul><br><br><ul><li><p><span><span>Leads activities focused on s</span><span>trengthen</span><span>ing</span><span>multisectoral</span><span>health</span><span>data management systems</span><span>for timely, reliable, and actionable surveillance and outbreak information</span><span>, such as improving data review and analysis,</span><span>improving accessibility and</span><span>interoperability of human and animal health surveillance data</span><span>, and</span><span>improving</span><span>effective use of infectious disease information systems at health facilities and laboratories</span></span></p><br></li></ul><br><ul><li><p><span><span>Leads the design and implementation of baseline, midline, and endline assessments and evaluations as required under the project workplan.&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>Develops and</span><span>maintains</span><span>a data quality assurance system, including standard operating procedures for data collection, entry, cleaning, and reporting.&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>Synthesizes</span><span>and</span><span>analyzes</span><span>project data to</span><span>identify</span><span>trends, inform adaptive management decisions, and support evidence-based program adjustments.&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>Develops technical briefs, guidelines, and other materials to document best practices, findings, and recommendations.</span></span></p><br></li></ul><br><ul><li><p><span><span>Leads the development and management of project indicator tracking systems, ensuring all indicators are accurately captured, updated, and reported against agreed targets.&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>Oversees the development and maintenance of data collection tools, databases, and reporting templates to ensure consistency and accuracy across all project activities.&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>Coordinates with technical staff to ensure MEL data informs workplan development, activity design, and adaptive management decisions.&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>Prepares data visualizations and dashboards to communicate project progress to internal and external audiences.</span></span></p><br></li></ul><br><ul><li><p><span><span>Leads the day-to-day implementation of HIS and MEL activities under the STRIDES</span><span>Morocco</span><span>workplan and tracks delivery of outputs against agreed timelines.&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>Directly supervises the MEL Officer,</span><span>providing</span><span>technical guidance, support, and performance oversight, and reviews and</span><span>validates</span><span>data and reports before submission.&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>&nbsp;Provides mentorship and capacity building to supervised staff and in-country partners on HIS and MEL approaches.&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>Leads the preparation of quarterly and annual performance reports, ensuring</span><span>accurate</span><span>and</span><span>timely</span><span>submission of indicator data to the donor.&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>Contributes to the development and review of annual workplans and all donor reporting requirements.&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>Identifies</span><span>and escalates technical issues to senior project staff as needed</span></span></p><br></li></ul><br><p><u><span>Applied Knowledge &amp; Skills:</span></u></p><br><br><ul><li><p><span><span>In-depth knowledge of health information systems, data management, and MEL approaches in a public health context.&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>Familiarity with</span><span>Morocco</span><span>'s national health information systems and relevant government reporting frameworks.&nbsp;</span></span></p><br></li></ul><br><br><ul><li><p><span><span>Strong analytical skills with the ability to interpret data,</span><span>identify</span><span>errors, and prepare clear reports.&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>Proficiency</span><span>in dashboard development, data</span><span>management</span><span>and analytic software e.g., MS Excel, MS Power BI, Tableau, SAS, SPSS, Stata.</span></span></p><br></li></ul><br><ul><li><p><span><span>&nbsp;Excellent organizational and project management skills.&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>&nbsp;Strong written and verbal communication skills in Arabic</span><span>,</span><span>French</span><span>and English; professional</span><span>proficiency</span><span>in both languages is</span><span>required</span><span>.&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to work collaboratively with diverse teams and government counterparts</span><span>.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to solve problems and implement corrective action as</span><span>needed.</span></span></p><br></li></ul><br><p><u><span>Education:</span></u></p><br><br><ul><li><p><span><span>Master's Degree or</span><span>its International</span><span>Equivalent in Health Informatics, Public Health, Epidemiology, Statistics, Information Systems, or a Related Field.</span></span></p><br></li></ul><br><ul><li><p><span><span>Project Management (PM) Certification preferred.</span></span></p><br></li></ul><br><p><u><span>Experience:</span></u></p><br><br><ul><li><p><span><span>Typically requires 6+ years of relevant experience in health information systems,</span><span>monitoring</span><span>and evaluation, data management, or a related technical area.</span></span></p><br></li></ul><br><ul><li><p><span><span>Demonstrated experience designing and implementing MEL frameworks, indicator tracking systems, and data quality assurance processes in a public health or global health security context.</span></span></p><br></li></ul><br><ul><li><p><span><span>Experience with health data collection, analysis, and reporting tools and platforms, including electronic health information systems.</span></span></p><br></li></ul><br><br><ul><li><p><span><span>Prior work experience in a non-governmental organization (NGO), government agency, or private organization.</span></span></p><br></li></ul><br><ul><li><p><span><span>Experience working on USG-funded programs preferred.</span></span></p><br></li></ul><br><ul><li><p><span><span>Familiarity with Morocco's health information system landscape and national data reporting structures preferred.</span></span></p><br></li></ul><br><ul><li><p><span><span>Professional</span><span>proficiency</span><span>in</span><span>Arabic and French</span><span>and</span><span>E</span><span>nglis</span><span>h</span><span>is</span><span>required</span><span>.</span></span></p><br></li></ul><br><p><u><span>Technology to be</span><span>Used:</span></u></p><br><br><ul><li><p><span><span>Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint,</span><span>Skype/Zoom/Teams),</span><span>cell</span><span>phone/mobile</span><span>technology,</span><span>and</span><span>standard</span><span>office</span><span>equipment.</span></span></p><br></li></ul><br><p><u><span>Travel</span><span>Requirements:</span></u></p><br><br><ul><li><p><span><span>10% -</span><span>25%</span></span></p><br></li></ul><br><p><span>The expected hiring salary range for this role is MAD 300,000 - 500,000 annually for gross salary. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, market pay, and budget.&nbsp;&nbsp;</span></p><br><br><br><p><span>This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.</span></p><br><p><span>FHI 360 is an </span>equal opportunity and affirmative action employer<span>whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.</span></p><br><p>Our values and commitments to safeguarding:FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.</p><br><p><span>FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.</span></p><br><p><b><span>FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment&nbsp; process. </span><span>If you have questions or concerns about correspondence from us, please email <span>CareerCenterSupport@fhi360.org</span>.</span></b><br><span>FHI 360 fosters the strength and health of its workforce through a&nbsp;</span><span>competitive benefits package</span><span>, professional development&nbsp;and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself. </span></p><br><p><span>Please click </span>here<span> to continue searching FHI 360's Career Portal.</span><br>&nbsp;</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Technical Support Manager – Oracle Hospitality OPERA and Simphony F&amp;B Applications</strong></p><br><p><br><strong>Location: Agadir (onsite &amp; shift applies)</strong></p><br><p><br><strong>Join Oracle in Agadir Bay</strong></p><br><p><br>Oracle Hospitality is creating a new Customer Support Hub in Agadir Bay, Morocco – and we are looking for talented professionals to be part of this exciting journey. This is your opportunity to:<br>&nbsp;</p><br><ul><li>Shape the future of a world-class support center from the very beginning, delivering 24x7 expertise across the Oracle Hospitality product suite.</li><li>Work with global teams supporting leading hotels and F&amp;B businesses across EMEA.</li><li>Develop deep expertise in Oracle Hospitality solutions, including OPERA and MICROS, with continuous training and certification opportunities.</li><li>Grow your career within Oracle – one of the world’s most respected technology companies.</li><li>Enjoy life in Agadir Bay, a vibrant coastal location with strong hospitality roots and a dynamic lifestyle.<br>&nbsp;</li></ul><p><strong>Job Description</strong></p><br><p><br>The Technical Support Manager is responsible for leading a team of analysts providing 1st level support for Oracle Hospitality and F&amp;B product suites (including, Opera, Simphony, RES 3700, Materials Control, R&amp;A etc.) and associated interfaces.</p><br><p><br><strong>Duties &amp; Responsibilities</strong><br>&nbsp;</p><br><ul><li>Lead, mentor, and develop a team of Technical Support Analysts.</li><li>Oversee resolution of complex customer scenarios.</li><li>Act as escalation point for high-priority issues.</li><li>Monitor KPIs and drive operational excellence.</li><li>Ensure consistent use of ICCP Ticketing system.</li><li>Collaborate with Product, Development, Consulting teams.</li><li>Align with Oracle’s 24x7 support standards and strategy.</li><li>Represent support in customer and executive briefings.</li><li>Plan resources and schedules for 24x7 readiness.</li><li>Provide subject-matter expertise in strategic projects.<br>&nbsp;</li></ul><p><strong>Knowledge, Skills &amp; Abilities – Essential</strong><br>&nbsp;</p><br><ul><li>5–7 years’ technical support experience, 2+ years in management.</li><li>Strong understanding of Oracle Hospitality and F&amp;B applications.</li><li>Experience in IT systems administration and POS solutions.</li><li>Graduate degree in technical, hospitality or business field.</li><li>Experience managing customer-facing operations in 24x7 environment.</li><li>Strong problem-solving and escalation handling.</li><li>Knowledge of SQL and OS desirable.</li><li>Familiarity with ITIL/service delivery best practices desirable.<br>&nbsp;</li></ul><p><strong>Other Requirements</strong><br>&nbsp;</p><br><ul><li>Proven leadership and coaching skills.</li><li>Desire to deliver world-class customer service.</li><li>Excellent English and French communication; other languages an advantage.</li><li>Effective with stakeholders at all levels.</li><li>Shift flexibility (nights, weekends, holidays).</li><li>Organizational skills, ability to manage competing priorities.<br>&nbsp;</li></ul><p><strong>Abilities</strong><br>&nbsp;</p><br><ul><li>Ability to represent Oracle with customers and executives.</li><li>Cross-cultural management skills.</li><li>Creative thinker with continuous improvement mindset.</li><li>Self-starter with resilience and results focus.</li><li>Manage stress, deadlines, and team morale.</li><li>Note:** Leadership role in 24x7 environment. Weekend and shift flexibility required.</li></ul><br><p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p><br><p>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p><br><p>We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing <u>accommodation-request_mb@oracle.com</u> or by calling 1-888-404-2494 in the United States.</p><br><p>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><br><br>Responsibilities:<br>Your role will have an important part in the development and execution of the Client Relations yearly business plan. In addition, you will be responsible for establishing, implementing, and communicating departmental objectives and service levels. As a manager, you will be responsible for preparing and presenting employee performance appraisals on a regular basis. You will always be prepared to act as a company spokesperson to outside customers regarding their needs and inquiries.<br>Qualifications:<br><p>Career Level - M2</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As&nbsp;a&nbsp;Data&nbsp;Scientist&nbsp;at&nbsp;Oracle&nbsp;MADC,&nbsp;you&nbsp;will&nbsp;play&nbsp;a&nbsp;pivotal&nbsp;role&nbsp;in&nbsp;shaping&nbsp;the&nbsp;future&nbsp;of&nbsp;Oracle&nbsp;offerings.&nbsp;You&nbsp;will&nbsp;be&nbsp;part&nbsp;of&nbsp;an&nbsp;innovative&nbsp;team&nbsp;who&nbsp;works&nbsp;with&nbsp;cutting edge&nbsp;technologies&nbsp;to&nbsp;bring&nbsp;AI&nbsp;capabilities&nbsp;into&nbsp;Oracle&nbsp;products.&nbsp;</p><br><p><strong>In&nbsp;this&nbsp;role&nbsp;you&nbsp;will:</strong></p><br><ul><li>Design,&nbsp;develop,&nbsp;and&nbsp;maintain&nbsp;AI&nbsp;and&nbsp;ML&nbsp;models&nbsp;(including&nbsp;Generative&nbsp;AI),&nbsp;ensuring it&nbsp;meets&nbsp;the&nbsp;high&nbsp;standards&nbsp;required&nbsp;by&nbsp;Oracle.</li><li>Perform&nbsp;data&nbsp;processing,&nbsp;cleansing&nbsp;and&nbsp;quality&nbsp;verification&nbsp;(Data&nbsp;Engineering)</li><li>Ensure&nbsp;data&nbsp;curation&nbsp;by&nbsp;implementing&nbsp;proper&nbsp;labeling&nbsp;and&nbsp;classifications.</li><li>Leverage&nbsp;NLP&nbsp;techniques&nbsp;to&nbsp;categorize&nbsp;textual&nbsp;inputs&nbsp;while&nbsp;considering&nbsp;different&nbsp;aspects&nbsp;such&nbsp;as&nbsp;NL&nbsp;intent&nbsp;complexities&nbsp;etc.</li><li>Conduct&nbsp;rigorous&nbsp;testing&nbsp;and&nbsp;validation&nbsp;processes&nbsp;to&nbsp;ensure&nbsp;the&nbsp;models'&nbsp;accuracy and&nbsp;efficiency.</li><li>Stay&nbsp;updated&nbsp;with&nbsp;the&nbsp;latest&nbsp;advancements&nbsp;in&nbsp;AI&nbsp;and&nbsp;machine&nbsp;learning, applying&nbsp;innovative&nbsp;techniques&nbsp;and&nbsp;methodologies&nbsp;to&nbsp;continually&nbsp;enhance&nbsp;our systems.</li><li>Engage&nbsp;with&nbsp;stakeholders&nbsp;to&nbsp;translate&nbsp;complex&nbsp;business&nbsp;requirements&nbsp;into robust&nbsp;technical&nbsp;solutions.</li><li>Participate&nbsp;in&nbsp;the&nbsp;full&nbsp;lifecycle&nbsp;of&nbsp;the&nbsp;project,&nbsp;from&nbsp;conception&nbsp;through&nbsp;deployment&nbsp;and&nbsp;ongoing&nbsp;maintenance,&nbsp;ensuring&nbsp;they&nbsp;align&nbsp;with&nbsp;our&nbsp;strategic&nbsp;objectives&nbsp;and&nbsp;deliver&nbsp;maximum&nbsp;value.</li></ul><p><strong>Requirements</strong></p><br><ul><li>Bachelor’s&nbsp;or&nbsp;Master’s&nbsp;degree&nbsp;in&nbsp;Computer&nbsp;Science,&nbsp;Artificial&nbsp;Intelligence,&nbsp;Machine Learning,&nbsp;Data&nbsp;Science&nbsp;or&nbsp;related&nbsp;field.</li><li>A&nbsp;minimum&nbsp;of&nbsp;2&nbsp;years&nbsp;of&nbsp;experience&nbsp;developing&nbsp;machine&nbsp;learning&nbsp;algorithms&nbsp;and&nbsp;data&nbsp;science.</li><li>Extensive&nbsp;knowledge&nbsp;of&nbsp;large&nbsp;language&nbsp;models&nbsp;and&nbsp;natural&nbsp;language&nbsp;processing techniques.</li><li>Good&nbsp;knowledge&nbsp;of&nbsp;SQL.</li><li>Strong&nbsp;proficiency&nbsp;in&nbsp;programming&nbsp;languages&nbsp;such&nbsp;as&nbsp;Python,&nbsp;Java,&nbsp;or&nbsp;C++.</li><li>Excellent&nbsp;problem-solving&nbsp;skills&nbsp;and&nbsp;the&nbsp;ability&nbsp;to&nbsp;work&nbsp;independently&nbsp;on&nbsp;complex projects.</li><li>Strong&nbsp;communication&nbsp;and&nbsp;collaboration&nbsp;skills,&nbsp;with&nbsp;a&nbsp;proven&nbsp;track&nbsp;record&nbsp;of working&nbsp;effectively&nbsp;in&nbsp;cross-functional&nbsp;teams.</li><li>Demonstrated&nbsp;ability&nbsp;to&nbsp;deliver&nbsp;high-quality&nbsp;software&nbsp;products&nbsp;within&nbsp;a&nbsp;fast- paced,&nbsp;dynamic&nbsp;environment.</li></ul><p><strong>What&nbsp;we&nbsp;will&nbsp;offer&nbsp;you</strong></p><br><ul><li>A&nbsp;competitive&nbsp;salary&nbsp;with&nbsp;exciting&nbsp;benefits.</li><li>Learning&nbsp;and&nbsp;development&nbsp;opportunities&nbsp;to&nbsp;advance&nbsp;your&nbsp;career.</li><li>An&nbsp;Employee&nbsp;Assistance&nbsp;Program&nbsp;to&nbsp;support&nbsp;your&nbsp;mental&nbsp;health.</li><li>Employee&nbsp;resource&nbsp;groups&nbsp;that&nbsp;champion&nbsp;our&nbsp;diverse&nbsp;communities</li><li>Core&nbsp;benefits&nbsp;such&nbsp;as&nbsp;life&nbsp;insurance,&nbsp;and&nbsp;access&nbsp;to&nbsp;retirement&nbsp;planning</li><li>An&nbsp;inclusive&nbsp;culture&nbsp;that&nbsp;celebrates&nbsp;what&nbsp;makes&nbsp;you&nbsp;unique</li></ul><p>Career&nbsp;Level&nbsp;-&nbsp;IC3</p><br><p><span><strong>#LI-Onsite</strong></span></p><br><br><p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p><br><p>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p><br><p>We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing <u>accommodation-request_mb@oracle.com</u> or by calling 1-888-404-2494 in the United States.</p><br><p>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><br><br>Responsibilities:<br>As a member of the software engineering division, you will assist in defining and developing software for tasks associated with the developing, debugging or designing of software applications or operating systems. Provide technical leadership to other software developers. Specify, design and implement modest changes to existing software architecture to meet changing needs.<br>Qualifications:<br><p>Career Level - IC3</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><i>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.</i></p><br><br><br><p><span>Job Category</span></p><br><br>Sales<br><p><span>Job Details</span></p><br><br><br><p><span><b><b>About Salesforce</b></b></span></p><br><br><p>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.</p><br><br><br><p>Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.</p><br><br><br><br><br><p><span>We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.</span></p><br><br><br><p>About the Role</p><br><br><p>Production experience required. Builder mindset non-negotiable.</p><br><br><p><span>Salesforce is hiring Forward Deployed Engineers — experienced </span>Technical Builders<span> who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (</span>Strategic Builder<span> - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customisation, and full-stack deployment — shipping solutions customers depend on.</span></p><br><br><br><p>The Builder Experience</p><br><br><ul><li><p>AI-Powered Development:<span> Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow.</span></p><br><br></li><li><p>Collaborative Delivery:<span> You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.</span></p><br><br></li><li><p>Frontier Access:<span> Our agentic AI platform is evolving in real time.&nbsp; You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures&nbsp; and your field insight will feed directly to the product teams building them.&nbsp;</span></p><br><br></li><li><p>Continuous Innovation:<span> You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.</span></p><br><br></li></ul><br><p>What You'll Actually Be Building</p><br><br><ul><li><p><span>Develop AI agents and experiences that take real actions for real organisations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.</span></p><br><br></li><li><p><span>Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform&nbsp; and current LLM techniques.</span></p><br><br></li><li><p><span>Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.</span></p><br><br></li><li><p><span>Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output</span></p><br><br></li><li><p><span>Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.</span></p><br><br></li><li><p><span>Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.</span></p><br><br></li><li><p><span>Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.</span></p><br><br></li><li><p><span>Surface platform gaps, edge cases, and field insights to senior Engineers and the&nbsp; product team. Your real-world experience is the product feedback loop.</span></p><br><br></li><li><p><span>Partner with the Deployment Strategist&nbsp; in your pod to translate customer business challenges into agentic solutions that actually ship.</span></p><br><br></li></ul><br><p>You're Our Forward Deployed Engineer If…</p><br><br><ul><li><p><span>You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models</span></p><br><br></li><li><p><span>You have a degree in Computer Science or a related field</span></p><br><br></li><li><p><span>You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.</span></p><br><br></li><li><p><span>You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.</span></p><br><br></li><li><p><span>You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.</span></p><br><br></li><li><p><span>You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.</span></p><br><br></li><li><p><span>You can hold your own in a room with sales teams and customer architects.</span></p><br><br></li><li><p><span>You ship quality code and evaluate AI outputs with engineering rigor.</span></p><br><br></li><li><p><span>You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.</span></p><br><br></li><li><p><span>You thrive in the group chat that's building something, not just talking about it.</span></p><br><br></li><li><p><span>You're excited to travel ~25% of the time, working directly alongside customers.</span></p><br><br></li></ul><br><p>Nice-to-Haves</p><br><br><ul><li><p><span>Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)</span></p><br><br></li><li><p><span>Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns</span></p><br><br></li><li><p><span>Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)</span></p><br><br></li><li><p><span>Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments</span></p><br><br></li></ul><br><br><br><br><p><span>Unleash Your Potential</span></p><br><br><p><span>When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and</span><i>be your best</i><span>, and our AI agents accelerate your impact so you can</span><i>do your best</i><span>. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.</span></p><br><br><br><p><span>Accommodations</span></p><br><br><p><span>If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this </span><span><u><span>Accommodations Request Form</span></u></span><span>.</span></p><br><br><br><p><span>Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our </span><span><u><span>Candidate Privacy Statement</span></u></span><span> for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.</span></p><br><br><br><br><p><span>Posting Statement</span></p><br><br><p><span><span>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. </span></span>Know your rights: workplace discrimination is illegal.<span><span> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</span></span></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Publication date :</strong> Jun 29, 2026, 12:00AM</p><br><br><p><strong>Contract duration : </strong></p><br><br>Vidéo EVP<br>Déclaration de mission de l'entreprise<p>Join us at Orange Business!</p><br><br><p>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><br><br><p>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>À propos du rôle<p><span>Vous évoluerez dans un environnement d'expertises à forte valeur ajoutée avec la possibilité de travailler pour de grands comptes et ce, sur tous secteurs d'activités, depuis nos locaux et ou chez le client Au sein de notre agence à Casablanca, vous intégrez une équipe projet et contribuez à toutes les phases de mise en œuvre d'une application Salesforce.</span></p><br><br><br><p><span>En tant que Lead Tech Salesforce combine expertise CRM, vision architecturale et encadrement d'équipe :</span></p><br><br><ul><li><span>Participer à la conception de l’architecture technique</span></li><li><span>Piloter l’équipe technique</span></li><li><span>Garantir la qualité et la maintenabilité des solutions conformément aux orientations d’architecture</span></li><li><span>Être le référent technique auprès de l’équipe de développeurs</span></li></ul><br><p><span><span><strong>Activités</strong></span></span></p><br><br><p><span><strong><u>Élaboration et Conception</u></strong></span></p><br><br><ul><li><span>Participer à la définition de l’architecture technique avec l’Architecte</span></li><li><span>Participer à la rédaction des dossiers d’architecture technique (DAT), les spécifications techniques détaillées et les patterns de développement.</span></li><li><span>Garantir le respect des standards de développement, de sécurité et de performance.</span></li></ul><p><span><strong><u>Design Technique</u></strong></span></p><br><br><ul><li><span>Réaliser les conceptions détaillées (schémas d’architecture, flux d’intégration) en renfort de l’architecte</span></li><li><span>Définir les stratégies ALM (Azure DevOps, pipelines CI/CD, gestion des environnements).</span></li><li><span>Évaluer la faisabilité technique des demandes métiers et challenger les choix fonctionnels.</span></li><li><span>Anticiper les impacts techniques et les risques d’architecture.</span></li></ul><p><span><strong><u>Collaboration et animation transverse</u></strong></span></p><br><br><ul><li><span>Animer et coordonner une équipe de développeurs</span></li><li><span>Assurer la montée en compétence technique de l’équipe (revues de code, mentoring, bonnes pratiques).</span></li><li><span>Être l’interlocuteur technique privilégié du chef de projet, de l’architecte et du client.</span></li><li><span>Participer aux phases d’avant-vente (chiffrage, soutenance technique, POC).</span></li><li><span>Contribuer à la capitalisation technique transverse (frameworks internes, composants réutilisables).</span></li><li><span>Participer à la roadmap technique</span></li></ul><p><span><strong><u>Tests et Validation</u></strong></span></p><br><br><ul><li><span>Définir la stratégie de tests techniques (unitaires, intégration, performance).</span></li><li><span>Superviser les campagnes de tests et la correction des anomalies.</span></li><li><span>Garantir la qualité du code via des revues systématiques et outils d’analyse</span></li><li><span>Assurer la gestion des releases</span></li><li><span>Assurer une veille technologique sur l’écosystème</span></li><li><span>Être un acteur actif de la réduction de la dette technique</span></li></ul><p><span><strong><u>Documentation et Reporting</u></strong></span></p><br><br><ul><li><span>Documenter les architectures, spécifications techniques et procédures d’exploitation.</span></li><li><span>Assurer un reporting régulier sur l’avancement technique et les risques associés.</span></li><li><span>Contribuer aux dossiers d’exploitation et aux transferts vers les équipes RUN.</span></li></ul><p><span><strong><u>Estimation et Gestion des Charges</u></strong></span></p><br><br><ul><li><span>Participer aux estimations techniques (macro-chiffrage, planning, capacité).</span></li><li><span>Valider la cohérence technique des estimations produites par l’équipe.</span></li><li><span>Identifier les risques de dérive technique et proposer des plans de mitigation.</span></li></ul><p><span><strong><u>Sécurité et Environnement</u></strong></span></p><br><br><ul><li><span>Garantir le respect des standards de sécurité (RBAC, sécurité Dataverse, RGPD).</span></li><li><span>Veiller à la conformité des développements aux normes Groupe et de l’éditeur</span></li><li><span>Assurer la prise en compte des exigences de performance et de scalabilité.</span></li></ul><br>À propos de vous<p><span><span>Profil titulaire d’un bac +5 (Ecole d’Ingénieur ou Universitaire)</span></span></p><br><br><p><br><span><span>Expérience professionnelle avérée en développement Salesforce (&gt; 5 ans)</span></span></p><br><br><p><br><span><span>Expérience dans un environnement complexe</span></span></p><br><br><p><br><span><span>Connaissance des méthodes agiles</span></span></p><br><br><p><br><span><span>Maîtrise parfaite du français et de l'anglais (B2)</span></span></p><br><br><br><p><span><span><strong><u>Compétences techniques requises :</u></strong></span><span><strong><u>spécificité Salesforce</u></strong></span></span></p><br><br><ul><li><span><span>Apex avancé (triggers, batch, queueable)</span></span></li><li><span><span>Lightning Web Components</span></span></li><li><span><span>Flow Builder (record-triggered, scheduled)</span></span></li><li><span><span>SOQL / SOSL</span></span></li><li><span><span>Modèle de sécurité Salesforce</span></span></li><li><span><span>Intégrations API REST/SOAP</span></span></li><li><span><span>SFDX &amp; gestion des métadonnées</span></span></li><li><span><span>Data modeling Salesforce</span></span></li><li><span><span>Event-driven architecture (Platform Events)</span></span></li></ul><p><span><span><strong><u>Compétences techniques requises : Spécificité DYN</u></strong></span></span></p><br><br><ul><li><span><span>Architecture applicative</span></span></li><li><span><span>Dynamics 365 &amp; Power Platform</span></span></li><li><span><span>Intégration SI (API, Azure, ESB)</span></span></li><li><span><span>DevOps &amp; ALM</span></span></li><li><span><span>Sécurité applicative</span></span></li></ul><p><span><span><strong><u>Soft Skills</u></strong></span></span></p><br><br><ul><li><span><span>Communication</span></span></li><li><span><span>Leadership</span></span></li><li><span><span>Rigueur et constance</span></span></li><li><span><span>Proactivité</span></span></li><li><span><span>Ecoute &amp; bienveillance</span></span></li><li><span><span>Anglais (B2)</span></span></li><li><span><span>Amélioration continue</span></span></li></ul><br><p>You bring rigor, passion for challenges, and determination. You seek the opportunity to expand your expertise, achieve your goals, and thrive.</p><br><br>Informations supplémentaires<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Égalité des chances en matière d'emploi<p>Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.</p><br><br>Récompenses..<p> At Orange, only your skills matter. </p><br><br> <p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have. </p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Leads one or more platform teams; defines tactical and key strategic elements for middleware evolution serving multiple consumers. Accountable for performance, cost control, and reliability outcomes; escalations for distributed debugging and upgrade safety. Drives significant cross-team improvements to observability, SLOs, and resilience patterns. Engages stakeholders inside and outside the group; socializes migration plans and adoption playbooks.<br><p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p><br><p>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p><br><p>We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing <u>accommodation-request_mb@oracle.com</u> or by calling 1-888-404-2494 in the United States.</p><br><p>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><br><br>Responsibilities:<br><p><strong>Key Responsibilities</strong></p><br><p><strong>Platform Software Development:</strong></p><br><ul><li><p>Lead multiple platform teams to standardize middleware patterns and client libraries used by several consumer teams.</p><br></li><li><p>Establish group-level guardrails for APIs/SDKs, deprecation strategies, and upgrade playbooks; track adoption and risk.</p><br></li><li><p>Sponsor shared observability frameworks and capacity models across teams; review error-budget posture and corrective actions.</p><br></li></ul><p><strong>Software Development and Coding - Design, Testing, and Optimization:</strong></p><br><ul><li><p>Leads teams and provides technical recommendations and guidance in designing software solutions and identifying, analyzing and ensuring alignment with requirements.</p><br></li><li><p>Manages the execution of processes to develop and guide new software features and enhancements following design specifications, ensuring accessibility, and to develop documents to clarify software design and code.</p><br></li><li><p>Leads code and/or functional reviews to drive improvements across a project.</p><br></li><li><p>Leads and reviews teams to conduct debugging and troubleshooting to identify and fix software issues across multiple components or functional areas.</p><br></li><li><p>Provides teams guidance to implement software testing (e.g., functional and non-functional), quality assurance processes, software error logging, monitoring, and observability for effective debugging.</p><br></li><li><p>Utilizes an analytic approach to conduct performance profiling and optimization of coding.</p><br></li><li><p>Leads teams in troubleshooting and resolving issues related to application programming interface (API) functionality and integration.</p><br></li><li><p>Leads teams to implement API versioning, lifecycle, and interoperability strategies.</p><br></li></ul><p><strong>Software Architecture - Software System Structural Design:</strong></p><br><ul><li><p>Leads teams to design and develop software, systems, and services.</p><br></li><li><p>Acts as a role model to provide technical guidance and domain expertise in software architecture decisions and best practices.</p><br></li><li><p>Leads teams to conduct periodic reviews and ensures adherence to architectural framework(s) and internal development practices and standards.</p><br></li><li><p>Collaborates with cross-functional teams to align and build software architecture with business and/or customer goals and priorities in focus.</p><br></li><li><p>Leads teams to implement performance optimization and scalability strategies in software design.</p><br></li><li><p>Impacts teams to conduct regular technology research and evaluation for architectural enhancements.</p><br></li></ul><p><strong>Issue/Defect Collaboration - Software Products Support:</strong></p><br><ul><li><p>Collaborates with stakeholders and external clients and/or partners to understand customer issues and align solutions.</p><br></li><li><p>Leads team(s) to provide technical guidance and appropriately prioritize support to customers regarding reported issues.</p><br></li><li><p>Acts as a role model for teams to advocate for customers' interests and suggests product enhancements based on feedback.</p><br></li><li><p>Develops, modifies, and executes policies to ensure customer satisfaction through timely resolution of issues and effective communication.</p><br></li><li><p>Leads teams through processes for handling customer issues and/or defects handling and directs them to training opportunities as needed.</p><br></li><li><p>Manages the investigation and troubleshooting of complex product maintenance issues to ensure customer agreement on short- and long-term solutions.</p><br></li></ul><p><strong>Practices and Standards Compliance - Security and Compliance:</strong></p><br><ul><li><p>Collaborates with teams and other stakeholders within and outside of group to establish, follow, and enforce documented security criteria, development industry best practices and processes, and coding standards.</p><br></li><li><p>Ensures clarity of teams' operational objectives for adherence to broad acceptance criteria.</p><br></li><li><p>Implements moderately complex secure software development practices requiring information gathering and analysis to prevent security vulnerabilities.</p><br></li></ul><p><strong>Development Operations - System Maintenance:</strong></p><br><ul><li><p>Leads teams in performing periodic maintenance and testing operations for systems that require upgrading or patching (e.g., for critical vulnerabilities).</p><br></li><li><p>Delegates assignments to teams to implement and evolve standard operating procedures (SOP) for development and for driving improvements, ensuring automation, testing, and debugging of systems to ensure service/product availability, health, support, and reliability.</p><br></li></ul><p><strong>Core Responsibilities</strong></p><br><p><strong>Planning &amp; Execution:</strong></p><br><ul><li><p>Manages multiple medium- to large-scale projects or initiatives across teams, ensuring timelines, deliverables, and budgets when applicable are monitored and met. Provides direction to teams on project work, setting priorities, and aligning with business needs. Guides teams on adjusting plans to accommodate resource or timeline changes.</p><br></li></ul><p><strong>Collaboration &amp; Partnership:</strong></p><br><ul><li><p>Drives cross-functional partnerships to align expectations and shared objectives across multiple teams. Coaches team members to develop strategic relationships with business leaders, stakeholders, and external partners to foster collaboration and long-term success. Promotes inclusivity by actively seeking and listening to diverse perspectives, ensuring others feel heard and respected.</p><br></li></ul><p><strong>Problem Solving:</strong></p><br><ul><li><p>Provides direction to multiple teams on addressing complex operational and/or technical issues as well as providing guidance on analyzing complex data and/or information to identify solutions. Reviews and provides insights into unresolved or critical issues, helping the team to identify potential solutions.</p><br></li></ul><p><strong>Continuous Learning:</strong></p><br><ul><li><p>Models engaging in continuous learning to deepen expertise and stay ahead of industry trends, integrating best practices into strategic planning. Leverages feedback to drive personal and team skill improvements. Identifies skill gaps across teams, and empowers team members to pursue learning and knowledge sharing opportunities that build their expertise in new areas and coaches them to apply learnings to advance the organization.</p><br></li></ul><p><strong>Continuous Improvement:</strong></p><br><ul><li><p>Drives team to collaborate on, develop, and implement ideas to increase the efficiency and effectiveness of processes, protocols, and workflows within and across teams, providing oversight. Guides team to adopt new ideas for alternative approaches and methods and encourages feedback for continued improvement.</p><br></li></ul><p><strong>Performance and Development:</strong></p><br><ul><li><p>Drives performance across teams by providing feedback and coaching in alignment with performance management processes, guidelines, and expectations. Discusses development goals with team members, shares opportunities to facilitate career development, and ensures individual goals are aligned with broader organizational goals. Develops and manages talent acquisition pipeline by leading candidate interviews, monitoring promotion eligibility, and/or orchestrating talent resources.</p><br></li></ul><br>Qualifications:<br><p>Career Level - M3</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>ECA's mission is to deliver ideas and actions for an empowered and transformed Africa; informed by the 2030 Agenda and Agenda 2063. The mission is guided by ECA's five strategic directions which are: advancing ECA's position as a premier knowledge institution that builds on its unique position and privilege to bring global solutions to the continent's problems and take local solutions to the continent; developing macroeconomic and structural policy options to accelerate economic diversification and job creation; designing and implementing innovative financing models for infrastructure, and for human, physical and social assets for a transforming Africa; contributing solutions to regional and transboundary challenges, with a focus on peace security and social inclusion as an important development nexus; advocating Africa's position at the global level and developing regional responses as a contribution to global governance issues. This post is located in the Economic Commission for Africa (ECA), Sub Regional Office for Northern Africa (SRO-NA) in Rabat, Morocco. The Office serves seven member states: Algeria, Egypt, Libya, Mauritania, Morocco, Sudan, and Tunisia. Its main objective is to enhance the environment for accelerated and inclusive growth and sustainable development in North Africa through strengthened economic diversification, fiscal management, regional integration and a better recognition of migrant workers' economic contributions. The incumbent will work under the overall supervision of the Director and the direct supervision of the Administrative Officer of the Office.<br> Responsibilities<br>Within limits of delegated authority, the Staff Assistant will be responsible for the following duties: • Assists in the overall administration of the Office of the Director, i.e. provides substantive and administrative support in managing priorities and workflow of the manager and of the work unit; coordinates and monitors multiple and diverse activities and work processes to ensure that management directives and decisions are properly carried out and products delivered in a timely manner. • Compiles and analyzes basic data from a variety of sources (including Umoja), summarizing and presenting conclusions for review by manager. • Serves as a communications link between supervisor and senior staff; on behalf of supervisor, keeps others informed by conveying directives, reports, status updates and other relevant information; brings sensitive and urgent matters to the attention of the manager. • Takes full responsibility for time management and scheduling on behalf of manager with appropriate consultation as required; effectively prioritizes and resolves related conflicts and competing demands. • Undertakes representational duties on behalf of the manager, to include serving as first point of contact and liaison with senior officials internally and externally. • Screens and prioritizes all incoming correspondence; compiles relevant background documents and references; identifies issues requiring the manager’s attention and refers others to relevant officer for appropriate disposition; monitors and follows-up on actions to be taken. • Researches, compiles and summarizes background materials for use in preparation of reports, briefs, speeches, etc; scan reports from specialized agencies, as well as newspapers, magazine, periodicals and other information sources to identify articles of interest to the manager. • Independently handles a wide range of complex information requests and inquiries (e.g. answer requests requiring file or other research); responds, or drafts responses, to a diverse range of correspondence and other communications. • Supports the manager in presentations to intergovernmental bodies and other meetings, researching issues, preparing briefing notes, slides and subject files, gathering relevant documentation, etc. • Establishes/improves administrative procedures and systems to ensure smooth functioning of the Office of Director, including filing (paper and electronic) systems. • Organizes official receptions, meetings, etc., handling all necessary arrangements (e.g. room reservations, guest/participant lists, invitations, catering, seating arrangements, background documentation, special equipment, etc.). • Prepares, processes and classifies confidential information. • Exercises quality control function for all outgoing documents; proofreads and edits texts for adherence for format, grammar, punctuation and style. • Uses standard word processing package to produce a wide variety of large, complex documents and reports. • Manages, updates and further develops internal databases; updates website; generates a variety of standard and non-standard statistical and other reports from various databases. • Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making. • Assists with visualizations and updating information material such as web pages or brochures. • Performs other duties as assigned.<br> Competencies<br>Professionalism: Knowledge of general office and administrative support including administrative policies, processes and procedures. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. Planning &amp; Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.<br> Education<br>High school diploma or equivalent is required<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of Seven years of experience in Administration, general office support or related area is required 1 year or more of experience in data analytics or related area is desirable Experience in office management and support to organization of conferences and workshops is desirable Knowledge of International Organizations human, financial and physical management solutions such as ERP systems is desirable Equivalent combination of education and relevant administrative experience is desirable<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <strong>and</strong> French are required. Arabic is desirable. Knowledge of another UN official language is an advantage. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>French</b>UN Level IIUN Level IIUN Level IIUN Level II<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.<br> Special Notice<br>This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p>UNDP's Country Programme in Morocco (2023–2027) is fully aligned with the New Development Model, the Government Programme, the United Nations Sustainable Development Cooperation Framework (UNSDCF), the UNDP Strategic Plan, and the 2030 Agenda for Sustainable Development. It emphasizes a human rights-based approach, gender equity, and the principle of leaving no one behind. The Country Programme builds on previous development results and leverages UNDP country, regional and global institutional capacities, including South-South and triangular cooperation.</p><br> <p>UNDP Country Office in Morocco works in close partnership with the Government and the international community to advance the New Development Model's objectives of structural transformation toward a more inclusive, empowered, sustainable and resilient economy and society, contributing to broader African prosperity. The UNDP Resident Representative (RR) leads and oversees the work of the Country Office, seconded by the Deputy Resident Representative (DRR Programme &amp; Operations). The Country Office comprises approximately 50 staff and personnel and delivers around USD 25 million in programmatic support to Morocco annually.</p><br> <p>To ensure the quality, coherence, and performance of its programme portfolio, the UNDP Morocco Country Office relies on a Programme Management Support Unit (PMSU). The PMSU plays a cross-cutting role supporting programme units in the areas of planning, monitoring and evaluation, quality assurance, risk management, corporate reporting, and knowledge management.</p><br> <p>In this context, UNDP Morocco is recruiting an M&amp;E Associate (NPSA-6) to be attached to the PMSU and placed under the direct supervision of the Head of PMSU. The incumbent will provide operational and technical support to the implementation of the office's monitoring and evaluation system, contribute to the collection, analysis, and use of performance data, and support the production of corporate and programmatic reports.</p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p>Under the direct supervision of the Head of PMSU and in close collaboration with the Programme Analysts, Project Managers, and programme units of the office, the M&amp;E Associate will contribute to the operationalization and strengthening of the monitoring and evaluation (M&amp;E) system of UNDP Morocco. The incumbent will provide high-quality technical support to the collection, analysis, and use of portfolio performance data, as well as to the production of programmatic and corporate reports.</p><br> <p>The M&amp;E Associate will perform the following key functions:</p><br> <p><strong>1. Support to the implementation of the Country Office M&amp;E system</strong></p><br> <ol> <li>Support the operationalization of the M&amp;E framework of the CPD and the Integrated Work Plans (IWP) of the office;</li> <li>Contribute to the design, update, and monitoring of results frameworks, theories of change, and M&amp;E plans of projects;</li> <li>Ensure the regular update of performance data in UNDP corporate platforms (Quantum, Corporate Planning System,&nbsp; etc.);</li> <li>Ensure consistency of project indicators with those of the CPD, UNSDCF, etc;</li> <li>Support the definition and tracking of SMART indicators, baselines, and targets.</li> </ol> <p><strong>2. Data collection, analysis, and use</strong></p><br> <ol> <li>Contribute to the design and implementation of data collection tools (questionnaires, monitoring sheets, dashboards, etc.);</li> <li>Compile, clean, process, and analyze quantitative and qualitative data from projects and implementing partners;</li> <li>Produce regular dashboards, visualizations, and analyses on portfolio progress for Country Office Management and programme units;</li> <li>Contribute to integrating gender, human rights, and inclusion (LNOB – "Leaving No One Behind") dimensions into monitoring tools and data;</li> <li>Support the use of data for evidence-based decision-making and strategic guidance of the office.</li> </ol> <p><strong>3. Support to monitoring missions and evaluations</strong></p><br> <ol> <li>Participate in field monitoring missions with implementing partners and prepare the corresponding mission reports;</li> <li>Support the planning, implementation, and follow-up of decentralized evaluations (mid-term, final, thematic) in line with UNEG norms and standards and the UNDP Evaluation Policy;</li> <li>Contribute to the preparation of evaluation ToRs, the selection of evaluators, the follow-up of the evaluation process, and the quality of deliverables;</li> <li>Ensure the follow-up of the implementation of evaluation recommendations through the Evaluation Resource Centre (ERC) and the Management Response System.</li> </ol> <p><strong>4. Support to the production of corporate and programmatic reports</strong></p><br> <ol> <li>Contribute to the drafting and consolidation of the office's corporate reports (ROAR, IWP Annual Review, CPD reports, donor reports);</li> <li>Support Project Managers in the preparation of quarterly and annual project progress reports;</li> <li>Ensure the quality, consistency, and compliance of reports with UNDP standards and partner requirements;</li> <li>Contribute to the preparation of briefing notes, presentations, and briefings for the Country Office Management.</li> </ol> <p><strong>5. Quality assurance, risk management, and compliance</strong></p><br> <ol> <li>Support the implementation of programmatic quality assurance procedures (Quality Assurance Assessments);</li> <li>Contribute to the identification, monitoring, and update of programmatic risks in the office's risk register;</li> <li>Support the follow-up of recommendations issued from audits, spot-checks, HACT, and other oversight exercises;</li> <li>Contribute to the portfolio's compliance with UNDP's Social and Environmental Standards (SES).</li> </ol> <p><strong>6. Knowledge management and capacity building</strong></p><br> <ol> <li>Contribute to the capitalization of good practices, lessons learned, and innovations from the projects;</li> <li>Support the organization of learning, induction, and capacity-building sessions for staff and implementing partners on M&amp;E;</li> <li>Contribute to the production of knowledge products (capitalization notes, results sheets, success stories, infographics, etc.);</li> <li>Ensure the documentation and archiving of the office's M&amp;E tools, data, and reports.</li> </ol> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation.</p><br> <p>The&nbsp;Monitoring and Evaluation (M&amp;E) Associate will work in the PMSU, under the overall guidance of the DRR and under the direct supervision of the Head of PMSU.&nbsp;The incumbent will work in close collaboration with the Programme Analysts and Project Managers of the various programme units, other PMSU staff, the Operations, Finance, and Procurement units of the office, the Regional colleagues/technical advisors (Regional Bureau for Arab States – RBAS), the National implementing partners, UN agencies, and technical and financial partners.</p><br> <p>The incumbent will be based in Rabat at the premises of the UNDP Morocco Country Office, with occasional field travel as required by the portfolio.&nbsp;</p><br> <p><strong>Competencies</strong></p><br> <p>Core:</p><br> <p><strong>Achieve Results:</strong></p><br> <p>LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline</p><br> <p><strong>Think Innovatively:</strong></p><br> <p>LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements&nbsp;</p><br> <p><strong>Learn Continuously:</strong></p><br> <p>LEVEL 2: Go outside comfort zone, learn from others and support their learning</p><br> <p><strong>Adapt with Agility:</strong></p><br> <p>LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible&nbsp;</p><br> <p><strong>Act with Determination:&nbsp;</strong></p><br> <p>LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident</p><br> <p><strong>Engage and Partner:</strong></p><br> <p>LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships</p><br> <p><strong>Enable Diversity and Inclusion:</strong></p><br> <p>LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination&nbsp;</p><br> <p>Cross-Function and Technical Competencies:</p><br> <ul> <li> <p><strong>Business Management - Monitoring</strong></p><br> <p>Ability to provide managers and key stakeholders with regular feedback on the consistency or discrepancy between planned and actual activities and programme performance and results.</p><br></li> <li> <p><strong>Business Management - Evaluation</strong></p><br> <p>Ability to make an independent judgement based on set criteria and benchmarks - Ability to anticipate client's upcoming needs and concerns.</p><br></li> <li> <p><strong>2030 Agenda: Engagement &amp; Effectiveness - Effectiveness</strong></p><br> <p>RBM standards and practices for programming.</p><br></li> <li> <p><strong>Business Direction &amp; Strategy - Systems Thinking</strong></p><br> <p>Ability to use objective problem analysis and judgement to understand how interrelated variables affect each other and overall outcomes.</p><br></li> <li> <p><strong>2030 Agenda: People - Gender</strong></p><br> <p>Gender Mainstreaming</p><br></li> <li> <p><strong>Digital &amp; Innovation&nbsp;- Data Analysis</strong></p><br> <p>Ability to extract, analyse and visualize data (including Real-Time Data) to form meaningful insights and aid effective decision-making.</p><br></li> <li> <p><strong>Partnership Management - Relationship Management</strong></p><br> <p>Ability to engage with a wide range of public and private partners, build, sustain and/or strengthen working relations, trust and mutual understanding.&nbsp;</p><br> </li> </ul> <p><span>Minimum Qualifications of the Successful NPSA</span></p><br> <p><span><strong>Min. Education requirements</strong></span></p><br> <ol> <li>Secondary education is required.</li> <li>A university degree (Bachelor’s degree) in Monitoring &amp; Evaluation, Statistics, Social Sciences, Economics, Political Science, Public Administration, Project Management, Development Studies, Planning, or any other relevant field will be given due consideration but is not a requirement&nbsp;</li> </ol> <p><span><strong>Min. years of relevant work experience&nbsp;</strong></span></p><br> <p>A minimum of 6 years (with high school diploma) or 3 years (with bachelor’s degree) of progressively&nbsp;responsible professional experience in monitoring and evaluation, programme/project management, results-based management, or related fields, with a secondary education.&nbsp;</p><br> <p><span><strong>Required skills&nbsp;</strong></span></p><br> <ul> <li>Demonstrated experience in the design and implementation of M&amp;E systems/frameworks is required.</li> <li>Good understanding of all aspects of project management is required.&nbsp;</li> <li>Experience in the collection, processing, and analysis of quantitative and qualitative data is required.</li> <li>Advanced proficiency in MS Office Suite (Word, Excel, PowerPoint) is required.</li> <li>Experience in drafting programmatic reports in English and/or French is required.</li> <li>Experience in promoting LNOB approaches (gender, youth, etc.) is required.&nbsp;</li> </ul> <p><span><strong>Desired skills in addition to the competencies covered in the Competencies section</strong></span></p><br> <ul> <li>Previous experience within the United Nations System, UNDP, or another international organization is desirable.</li> <li>Proven knowledge of UNDP procedures, policies, and platforms (POPP, Quantum, ERBM, ERC, Quality Assurance, SES) is desirable.</li> <li>Experience with statistical analysis and data visualization tools (SPSS, Stata, R, Power BI, Tableau, etc.) is desirable.</li> <li>Experience with decentralized evaluations in line with UNEG norms and standards is an advantage.</li> <li>Proven knowledge of gender-sensitive, human-rights-based, and Leaving No One Behind approaches in M&amp;E is desirable.</li> <li>Experience in the Moroccan national context and knowledge of national public policies is an asset.</li> <li>Strong interpersonal skills/experience, team spirit, and service orientation is desirable.</li> <li>Proven ability to work under pressure and manage multiple priorities simultaneously is an advantage.</li> </ul> <p><span><strong>RequiredLanguage(s)</strong></span></p><br> <ul> <li>Fluency in Arabic and French is required.&nbsp;</li> <li>Good working knowledge of English is desired.&nbsp;</li> </ul> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>What makes us Qlik?</strong><br><span>A </span><span>Gartner® Magic Quadrant™ Leader for 15 years in a row</span><span>, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster. </span><br><span>We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.</span><br><strong>The AI Systems Engineer Role</strong><br><br><span>As an AI Systems Engineer on Qlik’s AI Practice team, you will own the infrastructure, deployment, and reliability of production-grade agentic AI systems that power the next generation of intelligent automation at Qlik. Reporting to the Global Head of AI Strategy, Policy, and Governance, you will operate at the intersection of cloud infrastructure engineering and AI systems, provisioning, securing, and scaling the AWS environments that make our AI pipelines run reliably and cost-efficiently.</span><br><br><strong>What makes this role interesting?</strong><br><br><ul><li><strong>Ownership: </strong><span>You’ll own real infrastructure. This is not a role where you configure demos, you will provision, harden, and operate the AWS environments that run Qlik’s AI agents at scale.</span></li><li><strong>Frontier Stack: </strong><span>Work directly with AWS Bedrock AgentCore, a capability that most cloud engineers are only beginning to encounter. You’ll be among the first teams operationalizing it in production.</span></li><li><strong>High Impact: </strong><span>Small team, direct line to executive leadership, real decisions. You’ll shape how Qlik’s AI infrastructure evolves from the ground up.</span></li></ul><br><strong>Here’s how you’ll be making an impact:</strong><br><br><ul><li><strong>IaC and Cloud Provisioning: </strong><span>Design and maintain infrastructure-as-code (Terraform) for all AI workloads: Bedrock agents, AgentCore runtimes, Lambda functions, API Gateway endpoints, and supporting data services.</span></li><li><strong>AWS Bedrock AgentCore: </strong><span>Own deployment, configuration, and scaling of AWS Bedrock AgentCore environments, including model invocation routing, session management, and memory backends.</span></li><li><strong>Security and IAM: </strong><span>Architect secure, least-privilege IAM policies for agent runtimes, MCP integrations, cross-account access patterns, and service-to-service authentication.</span></li><li><strong>CI/CD Pipelines: </strong><span>Build and maintain CI/CD pipelines (GitHub Actions, AWS CodePipeline) for agentic workloads, covering infrastructure changes, Lambda deployments, and agent configuration updates.</span></li><li><strong>Observability and Cost Management: </strong><span>Instrument AI systems with OpenTelemetry, CloudWatch, and X-Ray. Own observability strategy: traces, metrics, cost dashboards, and alerting across agent pipelines.</span></li><li><strong>Networking: </strong><span>Manage networking topology for AI workloads: VPC design, PrivateLink, security groups, and egress controls to ensure data never leaves governed boundaries unexpectedly.</span></li><li><strong>Data Infrastructure: </strong><span>Build and operate the data infrastructure supporting agents: OpenSearch for semantic search and vector retrieval, and S3 lifecycle policies for knowledge artifact storage.</span></li><li><strong>Collaboration: </strong><span>Collaborate with AI engineers on MCP server deployments, containerized agent runtimes (ECS/Fargate), and performance tuning to hit latency and cost targets.</span></li></ul><br><strong>We’re looking for a teammate with:</strong><br><br><span>The ideal candidate will have hands-on experience owning production infrastructure, with deep proficiency across AWS and the modern cloud engineering stack:</span><br><ul><li><strong>Infrastructure as Code: </strong><span>You have strong hands-on Terraform experience. You version-control infrastructure the same way you version-control code.</span></li><li><strong>AWS Platform Depth: </strong><span>Deep AWS experience across Bedrock (model invocation, agents), Lambda, API Gateway, ECS/Fargate, App Runner, IAM, VPC, S3, CloudWatch, and X-Ray. Bedrock AgentCore exposure is a strong plus.</span></li><li><strong>Security Mindset: </strong><span>You understand the AWS IAM model deeply: roles, policies, SCPs, permission boundaries, and cross-account trust. You instinctively scope to least privilege.</span></li><li><strong>CI/CD: </strong><span>You build pipelines that deploy infrastructure and application code reliably. GitHub Actions, CodePipeline, or equivalent. You know how to roll back safely.</span></li><li><strong>Observability: </strong><span>Experience with OpenTelemetry, CloudWatch Logs Insights, and distributed tracing. You care about visibility into what AI systems are actually doing and what they cost.</span></li><li><strong>Python: </strong><span>Comfortable with Python for scripting, Lambda functions, and lightweight automation. You don’t need to be an ML engineer, but you can read and modify agent code.</span></li><li><strong>Containers: </strong><span>Comfortable with containerized workloads (Docker, ECS, Fargate, App Runner). Experience running long-running agent processes or streaming inference endpoints is a plus.</span></li><li><strong>Data Infrastructure: </strong><span>You understand vector search infrastructure and are comfortable operating OpenSearch clusters for semantic retrieval. Experience with RAG pipeline data stores preferred.</span></li></ul><br><span>Beyond technical skills, we’re looking for someone who brings:</span><br><ul><li><strong>Ownership: </strong><span>You close the loop. You don’t just provision infrastructure, you monitor it, cost-optimize it, and improve it without being asked.</span></li><li><strong>Comfort with Ambiguity: </strong><span>AI infrastructure is still being invented. You are energized by ambiguity and comfortable writing the runbook that didn’t exist before you joined.</span></li><li><strong>Communication: </strong><span>Able to explain an IAM boundary decision or a rate-limiting architecture to an AI engineer or a business stakeholder equally well.</span></li><li><strong>Security and Governance Mindset: </strong><span>You think about what happens when things fail, when costs spike, when an agent calls an endpoint it shouldn’t. You build guardrails proactively.</span></li></ul><br><strong>The location for this role is:</strong><br><span>King of Prussia, PA</span><br><span>Boston, MA</span><br><span>Hybrid: #LI-Hybrid</span><br><strong>Apply now and help change how the world transforms complex data landscapes into actionable insights and turns complex data challenges into new opportunities!</strong><br><strong>More about Qlik and who we are:</strong><br><span>Find out more about ‘Life at Qlik’ on social: </span>Instagram, LinkedIn, YouTube<span>, and </span>X/Twitter<span>, and to see all other opportunities to join us and our values, check out our </span>Careers Page.<br><strong>What else do we offer?</strong><br><ul><li><span>Named in Newsweek’s ‘Americas Greatest Workplaces 2025’: </span>https://rankings.newsweek.com/americas-greatest-workplaces-2025.</li><li><span>Genuine career progression pathways and mentoring programs.</span></li><li><span>Culture of innovation, technology, collaboration, and openness.</span></li><li><span>Flexible, diverse, and international work environment.</span></li></ul><br><span>Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our </span>Corporate Responsibility Employee Programs.<br><strong>Salary and Benefits:</strong><span> The anticipated base salary range for this role is&nbsp;$100,000 to $125,000 USD. Final&nbsp;compensation&nbsp;offered by Qlik will be based on factors such as the candidate’s location, job-related skills, education, experience, and other business and organizational needs.</span><br><span>This position is eligible for comprehensive benefits, including - but not limited to - medical, dental, and vision coverage life and AD&amp;D, short and long-term disability coverage, paid time off, paid parental / maternity leave, participation in a 401(k) program that includes company match, and many other additional voluntary benefits.</span><br><strong>Application Window:</strong><span> The application window is 60 days, but applicants are encouraged to apply as soon as possible.&nbsp;The posting will be removed before the application window closes if the position is filled.</span><br><strong>For positions in Massachusetts:</strong><span> It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.</span><br><span>Qlik is an Equal Opportunity/Affirmative Action Employer. We are committed to fostering a workplace that is diverse, equitable and inclusive.</span><br><span>Qualified applicants will receive consideration for employment without regard to actual or perceived: race, color, religion, sex, sexual orientation, gender identity, pregnancy and related medical conditions, genetic information, national origin, age, marital status, protected veteran status, disability status or any other characteristic protected by applicable law. For United States applicants and employees, go to the US Department of Labor’s website to review the Equal Employment Opportunity Posters, including the “Know Your Rights” and “Pay Transparency Nondiscrimination” posters.</span><br><span>If you need assistance applying for a role due to a disability, please submit your request via email to </span>accessibilityta@qlik.com. <span>Any information you provide will be treated according to Qlik’s</span> Recruitment Privacy Notice<span>. Qlik may only respond to emails related to accommodation requests.</span><br>Qlik uses artificial intelligence (e.g. Talent Intelligence developed by Eightfold) to screen and summarize resumes, assess and evaluate candidates, and score candidates for all positions at Qlik. Any hiring decision will involve a human review, and you will not be subject to decisions based solely on automated means. For questions about this tool, contact accessibilityta@qlik.com.<br><span>Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.</span><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals (SDGs). As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator - the highest-ranking official of the UN Development System and Representative of the UN Secretary-General at country level - support countries in the achievement of their development priorities and the attainment of the SDGs. In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda and embodies the UN 2.0 shift- anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. The position is located in the United Nations Resident Coordination Office (RCO) in Rabat, Morocco . The Partnerships Officer reports to the Senior Development Coordination Officer, Strategic Planning and Head of RCO. Noting that strategic partnership entails non-monetary partnership and can be used to strengthen joint initiatives/advocacy with external partners towards a common goal, including that of advancing SDGs, the Development Coordination Officer, Partnerships provides advice and support to the Resident Coordinator and the UNCT on strategic partnerships for SDG achievement.<br> Responsibilities<br>Within delegated authority, the Partnerships Officer will be responsible of the following duties: 1. ASSISTS WITH THE PROVISION OF SUBSTANTIVE SUPPORT FOR STRATEGIC PLANNING FOR AND COORDINATIN OF UNCT STRATEGIC PARTNERSHIPS WITH CIVIL SOCIETY, THE PRIVATE SECTOR AND OTHER SDG ACHIEVEMENT: • Provides advice on the development and implementation of the UN Partnership Strategy in alignment with and support of the UN Sustainable Development Cooperation Framework; • Supports a UNCT working group or similar platform for the effective implementation, monitoring and assessment of the strategy at regular intervals to harness new emerging opportunities, to anticipate changes to the internal direction and external environment, and to make mid-term adjustments; • Conducts liaison and coordination with UN entities at country, regional and HQ levels, to help package and define a value proposition for local UN partnerships that can engage a wide range of stakeholders, including the private sector, civil society and other non-traditional partners; • Serves as one of the key entry points for external stakeholders seeking guidance and support in navigating opportunities to partner with the UNCT; • Builds strong interface with critical Development partners, Government, private sector, civil society and other non-traditional partners; • Provides substantive support to the Resident Coordinator (RC) and the UNCT in identifying risks and opportunities related to specific partnerships, and suggests mitigation measures as relevant; • Provides inputs on due diligence processes of potential investment and partnership opportunities, in accordance with UN regulations and procedures; • Provides substantive support to RC/UNCT to develop and implement locally tailored partnerships; • Serves as liaison to Global Compact Local Networks (in countries where such Networks are established), assisting the Resident Coordinator in advising the Local Network Board and strengthening local UN engagement with the private sector; in countries without an established Local Network, working with UN Global Compact regional hubs to promote the UN Global Compact Ten Principles and business support for the SDGs. 2. PARTICIPATES IN JOINT PARTNERSHIP AND RESOURCE MOBILIZATION INITIATIVES AND SUPPORTS MANAGEMENT OF POOLED FUND FOR THE UN SUSTAINABLE DEVELOPMENT COOPERATION FRAMEWORK: • Provides substantive support to RC/UNCT to develop and implement locally tailored resource mobilization strategies and initiatives for Cooperation Framework priorities, and identify appropriate data and benchmarks to measure progress and success; • Monitors and analyzes existing resource mobilization partnerships and relationships, including traditional and non-traditional partners and development partners, donors (including high net-worth individuals, private sector, innovative funds) to be explored for direct funding to the UN; • Supports the UNCT with analysis of funding streams from internal and external sources, enabling their timely and coordinated engagement around preparation of proposals; • Supports the UNCT in preparation of the Funding Framework of the UN Sustainable Development Cooperation Framework; • Provides support to the design joint programmes for use in joint resource mobilization and coordination during the implementation of joint programmes as needed; • Advises RC/UNCT and external partners on offers from specialized UN entities for the UN Sustainable Development Cooperation Framework and ensuring the development of a youth partnership strategy to support the SG priorities on youths, disability inclusion, gender and other thematic issues; • Advises the RC/UNCT on corporate policies relating to effective management of resources, including through the establishment and use of pooled funds; • Assists in the establishment and management of the country-based SDG Fund, in close collaboration with UN Multi-Partner Trust Fund Office (where relevant). 3. WORKS CLOSELY WITH THE RESIDENT COORDINATOR OFFICE ECONOMIST AND OTHER UN COUNTRY TEAM FINANCE EXPERTS TO PROMOTE PARTNERSHIPS TO SUPPORT FINANCING FOR ACCELERATING THE ACHIEVEMENT OF THE SUSTAINABLE DEVELOPMENT GOALS (SDGs): • Provides advice on partnership opportunities to drive financing for development options, instruments, modalities to the RC/UNCT, in alignment with the Common Country Analysis (CCA), Cooperation Framework, Integrated National Financing Framework and similar processes; • Prepares briefing papers and discussion points on partnership issues related to financing for development for consideration by RC/UNCT; • Contributes to advocacy, communications and dialogues with partners to improve development assistance policies and practice; • Working in close collaboration with the RCO Economist, ensures effective engagement of relevant counterparts, especially private sector, civil society and development partners, to develop engagement and partnerships around SDG financing; • Undertakes the design and execution of innovative proposals to strengthen the UNCT engagement and reputation, and to generate greater financial resources in support of the SDGs. 4. CONTRIBUTES TO KNOWLEDGE MANAGEMENT AND CAPACITY DEVELOPMENT RELATING TO PARTNERSHIPS AND RESOURCES MOBILIZATION AND MANAGEMENT AT THE COUNTRY LEVEL: • Promotes collaboration, peer support, innovation, good practices, lessons learned, needs, and opportunities through active participation to the local, regional and global communities of practice and knowledge networks within the Resident Coordinator System and across the UN; • Researches, analyzes and presents best practices and lessons learned from implementation of UN partnership initiatives, with a view to advising the RC and UNCT on actions to strengthen the partnership orientation of the UN; • Supports the UNCT with a knowledge repository of potential donors at national and sub-national levels; • Monitors and analyzes best practices and successful models of SDG partnerships and resource mobilization implemented by the UN in country and elsewhere; • Provides advice on global/corporate guidelines, tools and other materials related to partnerships, resource mobilization and donor engagement; • Keeps abreast of emerging innovative approaches in the area of partnerships, resource mobilization and donor engagement, and proposes new ways of working, where relevant; • Reflects on processes of his/ her work area at key milestones and generates knowledge valuable to others in the RC system/ UN Country Teams; • Works closely with the Data Analyst and Communications officers on data, Monitoring and Evaluation (M&amp;E), reporting analytics and communication of same. • Collects, documents and analyzes data to identify trends or patterns and provide insights through reports and data visualization methods to enable data-driven planning, decision-making, presentation and reporting; • Performs other related tasks as assigned.<br> Competencies<br>• PROFESSIONALISM: Ability to apply sustainable development theories, concepts and approaches. Ability to conduct independent research and analysis on sustainable development topics, determine suitability, validity and accuracy of data provided by different sources. Shows skill in developing sources for data collection. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. • PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. • COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.<br> Education<br>Advanced university degree (Master's degree or equivalent degree) in business or public administration, sustainable development, social sciences, education or related area, is required. A first-level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree. Successful completion of both degree and nondegree programs in data analytics, business analytics or data science programs is an advantage.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of five (5) years of progressively responsible experience and track record in strategic support to partnerships, project/programme management, resource mobilization in the context of development cooperation or related areas is required. Demonstrated experience in the design, implementation, and development of strategic partnerships with government, private sector, and civil society organizations is required. Experience of inclusion strategies that promote Gender equality, youth participation and inclusion of persons with disability is desirable. Experience in navigating Morocco’s institutional environment, national and subnational governance structures, development priorities and development cooperation landscape is required. Experience of resources mobilization strategies is required. Experience in UN interagency coordination is desirable. Experience in promoting knowledge management in the context of development cooperation is desirable. Experience in preparing project /programme proposals is required. Experience in supporting financing of SDGs is desirable. Work experience of two (2) years or more in data analytics or a related area is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> French are required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>French</b>UN Level IIUN Level IIUN Level IIUN Level II<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates for this position may include a substantive assessment, such as a written test, which will be followed by a competency-based interview by phone or teleconference.<br> Special Notice<br>This is a Fixed Term position. Appointment against this position is available for a duration of one (1) year and does not carry any expectancy, legal or otherwise, of renewal. The appointment and renewal thereof are subject to the availability of the post or funds, budgetary approval or extension of the mandate. THIS RECRUITMENT REMAINS SUBJECT TO BUDGETARY, CLASSIFICATION, AND INTERGOVERNMENTAL APPROVALS. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. THIS POSITION IS OPEN TO NATIONALS OF MOROCCO ONLY. National Professional Officer category shall be of the nationality of the country where this position is located and will be recruited in the country or within commuting distance of the office. If no suitable local candidate is identified, MOROCCO nationals residing elsewhere may be considered, in which case the candidate would be responsible for any costs related to traveling and relocating to MOROCCO in the event of an employment offer. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. Note to current staff members at the General Service level: Locally recruited General Service staff members applying for this post must meet the minimum requirements, including academic qualifications and years of relevant experience. Relevant experience in the General Service category at G-6 and G-7 levels may count towards experience requirements. "Internal Applicants: When completing the form, ensure ALL fields, ALL professional experience and contact information are completed and up to date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you". At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. On-line applications will be acknowledged where an email address has been provided. If you do not receive an email acknowledgement within 24 hours of submission, your application may not have been received. If the problem persists, please seek technical assistance through the Inspira "Need Help?" link.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary posi </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>In its resolution 72/279 of 31 May 2018, the General Assembly created a dedicated, impartial empowered and sustainable development-focused coordination function for the United Nations development system, drawing on the expertise and assets of all United Nations development system entities, including specialized and non-resident agencies. The Resident Coordinator system ensures the coordination of all organizations of the United Nations dealing with operational activities for development at the country level, regardless of the nature of their presence in the country. It encompasses the UN Resident Coordinator, the UN Country Team and Resident Coordinator’s Office and is served by the UN Development Coordination Office. In line with this General Assembly mandate, the Resident Coordinator (RC) is the highest-ranking representative of the United Nations development system (UNDS) at the country level, with the responsibility to lead United Nations country teams, and ensure system-wide accountability on the ground – including through a matrixed dual reporting model - for the United Nations Sustainable Development Cooperation Framework and coordinating UN support to countries in their implementation of the 2030 Agenda. She/he brings to the role an appreciation of the breadth of assets of the United Nations in the service of sustaining peace. The Resident Coordinator is the designated representative of – and reports to – the Secretary-General. The Resident Coordinator also reports annually to the host Government on the systemwide implementation of the UN Cooperation Framework. The Resident Coordinator system is focused on the advancement of sustainable development, leaving no one behind, and with the eradication of poverty in all its forms and dimensions as an overarching objective, consistent with the integrated nature of the 2030 Agenda for Sustainable Development. In performing her/his functions, the Resident Coordinator is guided by the respective UN Cooperation Framework and international frameworks, norms and standards agreed amongst the Member States of the United Nations.<br> Responsibilities<br>• Represents the United Nations at the highest-levels of state and together with the relevant agency representative(s) fosters engagement with Government, civil society, bilateral and multilateral partners, academia and private sector to enable the UN development system to address national needs, priorities and sustainable development challenges to advance the 2030 Agenda and to advocate for action and acceleration on the Sustainable Development Goals (SDGs); • Leads the UN country team in the development, monitoring and reporting on the UN Cooperation Framework, and enables the UN Country Team’s implementation of the UN Cooperation Framework, in full consultation with Government, and through engagement with diverse partners; • Coordinates UN system-wide support to Government, taking a preventive approach and identifying and mitigating risks to the achievement of the SDGs and their benefit to all; • Supports, catalyzes and advocates for the work of UNCT member agencies, funds and programmes and supports Country Representatives in reaching their agency-specific goals; • Coordinates UN entities’ contributions to context and trend analysis, including a high-quality Common Country Analysis, sharing key findings with the Government and keeping the Secretary-General informed, as appropriate; • Promotes and advocates for the fundamental values, standards and principles of the UN Charter, including respect for and protection of human rights and gender equality and advocacy on the SDG commitment to leave no one behind in achieving the sustainable development goals, and reaching the furthest behind first; • Together with the UN development system entities, engages, convenes and forges strategic partnerships at the national and sub-national level with diverse entities including with civil society, trade unions and employers’ organizations, networks of young people, the private sector, parliamentarians, academia, media and think tanks, and the broader development community, around UN’s collective support to the 2030 Agenda; • Advances, with Government and the UN Country Team and relevant regional entities, regional knowledge-sharing and collaboration, south-south and triangular exchanges, multi-country and transboundary initiatives in pursuit of greater system-wide results and impact on the implementation of Agenda 2030 in country; • Identifies, and leverages expertise and assets from across the UN development system, resident or non-resident, to improve shared results, addressing gaps in SDG coverage, effectively utilizing the mandates, capacities, comparative and collaborative advantages within the UN system to do so and ensures alignment of UN development efforts with national development needs and priorities, to foster coherence and impact, and to reduce overlaps, duplication and fragmentation; • Provides governance and oversight of system-wide country financing instruments. Pursues funding on behalf of the UN development system for joint UN efforts, system-wide plans and initiatives in support of the UN Cooperation Framework and public and private financing for the implementation of Agenda 2030; • Leads continued engagement on and pursuance of the UN’s normative agenda, as per international and regional treaties, conventions and recommendations in support of national capacity development in normative and operational areas, in accordance with respective mandates and based on the UN’s comparative advantage, roles and responsibilities; • Fosters an enabling environment inside and outside the UN, aimed at facilitating collaboration, knowledge and data gathering, analysis and sharing practices to underpin a dynamic and forward-thinking UN contribution to the country, drawing on the global knowledge and expertise of the entire UN system to benefit the country’s access to sustainable development solutions; • Facilitates access to national, regional and global resources to advance new avenues and pathways to innovation around but not limited to financing and new technologies for sustainable development; • Leads and enhances, together with the UN Country Team, strategic communication that advances UN system efforts and collective results to promote the 2030 Agenda, including for national goals and priorities for sustainable development to generate positive public support and ownership; • When appointed as Designated Official, ensures effective coordination of country-level security and is accountable to the Secretary-General, through the Under-Secretary-General for Safety and Security, for the security of United Nations personnel and their eligible family members, UN premises and assets throughout the country, designated area or mission, and leads the inter-agency Security Management Team; • Promotes and nurtures staff learning and the implementation of staff rules and policies, including on prevention of sexual exploitation, abuse and sexual harassment, and gender parity; • Where the RC is the highest UN official, the RC has system-wide responsibility for developing collective protection from sexual exploitation and abuse (PSEA) strategies and ensuring that action plans are implemented, thereby capacitating the UNCT to lead on overseeing such initiatives. • Manages a matrixed dual reporting system with UN country team heads with respect to their contributions to the UN Cooperation Framework objectives and the collective results of the 3 UN development system towards the achievement of the 2030 Agenda at the country level, in accordance with the Management and Accountability Framework; • Advances, with the UN Country Team, country-specific measures to promote UN common business operations, including common premises and back-offices, to enable joint work and generate greater efficiencies, synergies and coherence, in accordance with General Assembly resolution 71/243; • In contexts where international humanitarian assistance is required, and a separate Humanitarian Coordinator is not designated and when there is no lead agency designated by the Emergency Relief Coordinator, leads and coordinates the response efforts of United Nations and relevant humanitarian actors, in accordance with General Assembly resolution 46/182 and related resolutions, and facilitates linkages between humanitarian and development programming for enhanced and sustainable impact; • In conflict and post-conflict settings facilitates the integration of the UN Country Team’s work with UN peacekeeping or political missions to fully contribute to building resilience, prevention, sustaining peace and transition planning and management; and • Manages and provides strategic guidance and oversight to the Resident Coordinators Office.<br> Competencies<br>The Resident Coordinator competencies are embedded in the RC Leadership Profile. (https://unsdg.un.org/resources/resident-coordinator-leadership-profile)<br> Education<br>Master's degree – or equivalent post graduate qualification – in development studies, international relations, political science, economics, social sciences, human rights, law or closely related fields (for otherwise suitably qualified candidates, a first level university degree with a relevant combination of academic qualifications and experience may be accepted in lieu of an advanced post graduate university degree).<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>Minimum 15 years of substantive experience and results in leadership roles at the international level is required (including five years of cumulative experience in development, human rights, rule of law, peace-building or humanitarian work at country level outside of one's own country). Previous RC experience is desirable. Previous experience as a senior official with accountability for security (for example UN Designated Official (DO) for Security or equivalent) or previous experience in security decision-making in a complex environment is desirable. Experience in the management and/or coordination of humanitarian programmes, operations and advocacy, preferably at the country level, is desirable. Excellent judgement and strong diplomatic skills are desirable. Demonstrated ability to engage with all relevant stakeholders, including with government representatives, donors and civil society, is desirable. Proven ability to analyse developments and dynamics with a view to facilitating preventive action or identifying entry points for UN engagement is desirable. Experience engaging with or facilitating the participation of vulnerable groups including women’s groups and youth, is desirable. Excellent communication and advocacy skills and experience managing engagement with traditional media and on social media is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> French are required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br><b>French</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>Arabic</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br> <br> Assessment<br>Evaluation of qualified candidates may include a desk review of the applications and/or an interview.<br> Special Notice<br>The start date of this position is as soon as possible. According to the ICSC classification, Rabat is currently classified as an A duty station, rated on a scale that assesses the difficulty of working and living conditions from A to E, with A being the least and E, the most difficult. The duration of assignment for A duty stations is of 5 years. The tour of duty length may change if the hardship classification of the duty station changes. Eligibility for this position is limited to candidates who are members of the Resident Coordinator Pool. Resident Coordinators can apply for this post if by the post's indicated start date they have one year or less of service remaining in their current duty station. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply. The appointment against this position is limited to the Resident Coordinator System in this specific duty station.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Planificateur/Ordonnanceur F/H</p><br><br><p>CDD</p><br><br><p>INTERIM </p><br><br><p>Agent de maîtrise</p><br><br><p>Temps complet</p><br><br><p> Préparer et animer la réunion S&amp;OP : Plan Industriel et Commercial ;<br> Assurer l'intégration des données issues du S&amp;OP au niveau de l'échéancier ;<br> Vérifier l'adhérence du planning au niveau de la production ;<br> Analyser le pan d'approvisionnement client et remonter les écarts ;<br> Intégrer le lissage au niveau SAP ;<br> Coordonner avec les différents services (Production, Méthodes, Appro...) ;<br> Participer au déploiement du système de management de l'énergie en respectant les consignes d'optimisation de consommation d'énergie dans mon poste de travail ;<br> Signaler tout acte de gaspillage d'énergie et proposer des idées visant la réduction de consommation ;<br> Veiller au respect du cycle Manufacturing.</p><br><br><p>BAC+3/4</p><br><br><br> </div>