Solar Power Engineer Jobs in Morocco (August 2026)

0 to 0 years Bayt

Intern

On-site - Morocco 2 July 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Date Posted: 2026-06-22Country: MoroccoLocation: Coline Business Center, n°442, La Coline II, Californie -Ain Chock- Casablanca,Casablanca,20190,MoroccoAs a Legal Intern, you will support the legal team in Morocco, working closely with the Legal Manager on operational and organizational legal tasks. A typical day will involve a variety of activities, with a primary focus on supporting the legal function of the business and contributing to the efficiency and organization of legal information. Your main responsibility will be to assist in the organization, review, and structuring of litigation databases, ensuring accuracy, completeness, and proper tracking of information. In addition, you may support the legal team in other areas, including: <ul><li>Assisting with litigation follow-up and collection of relevant documentation;</li><li>Organizing and maintaining legal files and records;</li><li>Supporting the preparation of internal legal reports;</li><li>Providing ad hoc support in the review of contracts and legal documents;</li><li>Assisting in process improvement and digitalization initiatives within the legal function.</li></ul>You will work closely with the Morocco Legal Manager and be part of the Otis Legal team in EMEA, within the Iberia & Africa (IBA) area. This internship provides a valuable opportunity to gain hands-on experience in an international environment and exposure to different areas of business law within a multinational company. Duration: Initial period of 3 months, with the possibility of extension up to 6 months. Profile:<ul><li>Law student or recent law graduate;</li><li>Interest in commercial law and/or litigation;</li><li>Strong organizational skills and attention to detail;</li><li>Good analytical and data management skills;</li><li>Fluent in French and Arabic; knowledge English is a plus;</li><li>Proactive, pragmatic, and eager to learn;</li><li>Strong communication skills and team spirit.</li></ul> If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.  Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.   You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.   When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.   We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.    Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.   Become a part of the Otis team and help us #Buildwhatsnext!  Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com. Privacy Policy and Terms: Click on this link to read the Policy and Terms </div>

0 to 0 years Bayt

Chatbot Developer

Remote - Morocco 5 July 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem. ai/) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic. What We Do The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe. About the Role This is a freelance role for a Tendem project. As a Bot Developer, you'll design, build, and refine messaging bots across WhatsApp, Telegram, Discord, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications. Key Responsibilities Build bots for WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, and similar messaging platforms. Design and implement conversational flows, dialogue state, and fallback handling. Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate. Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources). Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates). Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling. Implement logging, monitoring, and recovery so bots stay healthy in production. Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required). Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus. Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows. We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences. Strong problem-solving skills, attention to detail, and the ability to work independently are essential. Technical Skills (Essential) At least 1 year of hands-on experience building bots for major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node. js for backend bot logic. Solid experience with REST APIs, webhooks, OAuth, and async request handling. Experience with relational or NoSQL databases for storing conversation state and user data. Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus. Understanding of platform-specific limits, message templates, and approval flows (e. g., WhatsApp template messages). Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows. Self-directed work ethic with the ability to design and ship complete bots independently. Portfolio or examples of bots you've built (required). English proficiency: Upper-intermediate (B2) or above (required). Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active. Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements. Why this freelance opportunity might be a great fit for you? Work fully remote on your own schedule with just a laptop and stable internet connection. Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field. Participate in performance-based bonus programs that reward high-quality work and consistent delivery. </div>

0 to 0 years Bayt

Doorman

On-site - Morocco 22 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa. A breath of fresh air on the oceanfront, Four Seasons Hotel Casablanca offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 184 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle.  Position SummaryThe Doorman is the first and last point of contact for guests at the hotel. As a representative of Four Seasons' luxury service standards, the Doorman warmly welcomes guests, assists with arrivals and departures, manages guest traffic at the hotel entrance, and provides exceptional personalized service while ensuring safety and security. Key ResponsibilitiesGuest Service<ul><li>Greet guests and visitors with professionalism, warmth, and genuine hospitality.</li><li>Open doors for arriving and departing guests.</li><li>Welcome guests by name whenever possible.</li><li>Provide directions, information about hotel facilities, local attractions, and transportation options.</li><li>Anticipate guest needs and offer assistance proactively.</li></ul>Arrival and Departure Assistance<ul><li>Coordinate with Bell Attendants and Concierge to ensure smooth guest arrivals and departures.</li><li>Assist guests entering and exiting vehicles.</li><li>Manage luggage assistance requests and communicate with the Bell Desk.</li><li>Escort guests when necessary.</li></ul>Transportation Management<ul><li>Organize taxi, limousine, and other transportation services for guests.</li><li>Assist with valet parking coordination where applicable.</li><li>Maintain orderly traffic flow at the hotel entrance.</li><li>Monitor guest pickup and drop-off areas.</li></ul>Safety and Security<ul><li>Monitor the entrance area and report suspicious activities.</li><li>Maintain awareness of emergency procedures and safety protocols.</li><li>Ensure guest safety while entering and exiting vehicles.</li><li>Support hotel security efforts by observing and reporting concerns.</li></ul>Hotel Knowledge<ul><li>Maintain a strong understanding of:<ul><li>Hotel services and amenities</li><li>Restaurant operating hours</li><li>Spa and recreational facilities</li><li>Local attractions and landmarks</li><li>Transportation routes and airport information</li></ul></li></ul>Appearance and Professional Standards<ul><li>Maintain Four Seasons grooming and uniform standards at all times.</li><li>Demonstrate courtesy, professionalism, and discretion.</li><li>Uphold Four Seasons service culture and brand values.</li></ul>Qualifications<ul><li>Previous experience in luxury hospitality preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Ability to work outdoors in varying weather conditions.</li><li>Professional appearance and demeanor.</li><li>Ability to stand for extended periods.</li><li>Basic knowledge of the local area and tourist attractions.</li><li>Fluency in English; additional languages are an advantage.</li></ul>Core Competencies<ul><li>Guest Focus</li><li>Luxury Service Excellence</li><li>Communication Skills</li><li>Teamwork and Collaboration</li><li>Problem Solving</li><li>Attention to Detail</li><li>Cultural Awareness</li><li>Professionalism</li></ul>Physical Requirements<ul><li>Standing and walking for long periods.</li><li>Lifting, carrying, or assisting with light luggage when required.</li><li>Working in outdoor environments and varying weather conditions.</li><li>Ability to respond quickly to guest needs.</li></ul>Four Seasons Service Culture Expectations<ul><li>Treat every guest with respect, kindness, and genuine care.</li><li>Create memorable first and last impressions.</li><li>Anticipate guest needs before they are expressed.</li><li>Deliver personalized and intuitive service consistent with Four Seasons standards.</li><li>Build positive relationships with guests, residents, and colleagues.</li></ul> </div>

0 to 0 years Bayt

Guest Service Agent

On-site - Morocco 22 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa. About the location: A breath of fresh air on the oceanfront, Four Seasons Hotel Casablanca offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 184 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool, spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle.  Four Seasons Casablanca is looking for a Guest Service Agent who shares a passion for excellence and who infuses enthusiasm into everything he does.  Work on a team built on mutual respect, collaboration, excellent service and passion. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests. What you will do: <ul><li>Must be able to work overnight and follow proper protocol in the overnight hours of hotel operation. </li><li>Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive. </li><li>Assisting valet parking service upon guest’s request on vehicle parking, retrieval..</li><li>Maintains proper records of stored luggage, package deliveries and pick-ups in compliance with Four Seasons Standards. </li><li>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. </li><li>Helps resolve customer complaints, assists guests in all inquiries in connection with hotel services, hours of operations, in-house events, directions, etc. </li><li>Providing arriving guests with a hotel orientation.</li><li>Will complete any tasks of a Doorman, Bellman. Greet all guests with a smile and offer them assistance. </li><li>Assist overnight MOD with guests requests. </li><li>Works harmoniously and professionally with co-workers.</li></ul> What we offer:  • Competitive Salary, wages, and a comprehensive benefits package • Excellent Training and Development opportunities • Complimentary Accommodation at other Four Seasons Hotels and Resort • Complimentary Dry Cleaning for Employee Uniforms • Complimentary Employee Meals Due to the local work permit policy in the country, we are looking only for candidates with a valid Moroccan Work Permit.  **only selected candidates will be contacted Learn more about what is like to work at Four Seasons – Visit us:  https://jobs.fourseasons.com https://www.linkedin.com/company/four-seasons-hotels-and-resorts https://www.facebook.com/Fourseasonsjobs https://twitter.com/FourSeasonsJobs The management level for this position is: Operations - Individual Contributor The transferring employee will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located. </div>

0 to 0 years Bayt

Head of Business Operations / Site Manager (Saas B2B)

On-site - Morocco 14 July 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Shiftmove is a profitable B2B SaaS company and the fastest-growing fleet management platform in Europe, born from the merger of Avrios and Vimcar, and now serving tens of thousands of corporate customers across Germany, France, Spain, Switzerland, Poland, and beyond. Most recently, we acquired Optimum and Ocean in France, expanding our footprint and doubling down on one of Europe's largest fleet markets. Our AI-powered platform connects real-time vehicle data with intelligent software so that businesses can procure smarter, control costs, stay compliant, and lead the transition to cleaner mobility, all from one place. We have a clear goal: one million vehicles managed on our platform by 2027 . We are already at 730,000. The next chapter is about execution, and that is where you come in. The Role You are walking into a high-impact leadership role as our local Site Manager on the ground in Casablanca. Shiftmove is scaling its footprint across Europe, and we are establishing our Casablanca office as a premier, high-performing strategic hub dedicated to driving excellence across the French market. You will run the day-to-day office environment autonomously, spearheading a cultural transformation focused on ownership and accountability, while partnering closely with functional managers based in France to ensure seamless after-sales execution. In this role, you will drive the performance, structure, culture, and scalability of our Customer Experience (CX), Production, and local Site Operations . What You'll Do Drive Accountability: Establish a high-performance culture backed by clear KPIs. Govern Site Operations: Own day-to-day office management, on-site presence, and local HR/disciplinary actions to maintain high standards of professional conduct. Scale Local Talent: Partner with global recruitment to drive localized hiring ramp-ups, improve employee engagement, and implement retention strategies to protect our talent base. Industrialize Customer Support: Centralize and optimize Level 1 Technical Support, managing critical operational metrics including Customer Satisfaction (CSAT), Service Level Agreements (SLAs), and Time-to-Resolution (TTR). Standardize Onboarding Processes: Build and embed performance measurement structures for the onboarding team from scratch, turning a manual workflow into a predictable, data-driven engine. Manage Cross-Border Alignment: Act as the primary local anchor connecting Casablanca's site execution directly to French operational leadership. Who Thrives in This Role Significant leadership experience: You bring significant years of experience leading operations, customer experience, or site/hub management within complex international environments SaaS ecosystem background: You possess a clear background within international, fast-paced SaaS, software, or B2B digital product scale-ups rather than traditional, high-volume commodity BPOs Scale-up DNA: You have a proven track record of building or restructuring teams from the ground up and moving unpolished processes into highly automated, standardized operational models Trilingual fluency: Native-level fluency in French for market alignment, corporate-level proficiency in English for global reporting, and fluency in Moroccan Arabic Data-driven operational mindset: A strategic leader who natively thinks in terms of product adoption, customer lifetime value, and structural efficiency How You Work You bridge diverse cultures: You possess the professional maturity required to seamlessly bridge European corporate expectations with local Moroccan workplace dynamics. You embrace change and automation: You actively lead change management and comfortably support the rollout of new automated workflows and AI-driven efficiency tools. What Success Looks Like In the First 3-6 Months: A comprehensive operational audit of the Casablanca hub is completed. Missing KPI frameworks across onboarding and support are fully implemented with reliable daily and weekly routines established. Casablanca’s operational speed and performance metrics are fully aligned with French corporate expectations. In the First 6-12 Months: A standardized target operating model optimized for the French market is successfully rolled out. Local team retention rates are stabilized, securing a strong and engaged local talent base. Why Join Shiftmove Redefine Moroccan operations: You are given the unique mandate and direct autonomy to completely redefine how Shiftmove operates in Morocco, turning a local team into a premium center of excellence. High-impact strategic leadership: Your work directly influences our highest-priority European market (France) within a fast-growing tech group. PE-backed context: Our PE-backed context means your work directly influences how the business is valued and how decisions get made at the top. A measurable mission: We are a company on a mission that is actually measurable: one million vehicles, cleaner fleets, and a category being built in real time. With over 40 nationalities, we are united by our dedication and a shared belief in our purpose: to simplify mobility operations for businesses. Different backgrounds, career paths, and perspectives are what make the work better. What we care about is simple: people who take responsibility, make it happen, and care deeply about the work. If you're unsure whether you fit, apply anyway. And if you need anything adjusted during the process, just tell us, and we'll make it work. </div>

0 to 0 years Bayt

Assistant Housekeeping Manager

On-site - Morocco 17 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa. A breath of fresh air on the oceanfront, Four Seasons Hotel Casablanca offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 186 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle. About the role Four Seasons Casablanca is looking for an Assistant Housekeeping Manager who shares a passion for excellence and who infuses enthusiasm into everything he / she does. Work on a team built on mutual respect, collaboration, excellent service and passion for Housekeeping. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998. What you will do <ul><li>Manages the staff and controls the daily activities of the Housekeeping Department assuring that our Guest Rooms, Public Areas and Employee Areas meet the highest standards of cleanliness.</li><li>Manages the staff of the Housekeeping Department. Interviews and trains the staff. Conducts Performance Evaluations and disciplines staff when needed. Assures daily labor report and bi-weekly payroll submission is accurate and complete. Ensures communications and follow-up on any problems, guest requests or special requirements.</li><li>Schedules staff. Makes or coordinates the daily assignment of work. Oversees the start of each shift. Monitors daily assignments to assure that productivity and quality standards are being met, staff is being supported and guest needs are being met. Inspects all areas of responsibility daily including a number of Guest rooms. </li><li>Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Responds to all guest requests in an accurate and timely manner. Coordinates the housekeeping needs of any Condominium or Co-op owners. Interaction with guest will be in person and by phone. </li><li>Assures the financial goals of the department are being met. Monitors and controls labor expense and other divisional expenses such as Guest Supplies, Cleaning Supplies and Contract Services. Participates in periodic Linen, Uniform and Supplies Inventories. Assures that equipment is properly maintained. Assists in the preparation of the annual budget for labor and operating expense and for items to be included in the annual Capital Plan. </li><li>Assures effective operation of the Laundry/Valet Department in the absence of the Laundry/Valet Manager. Assists the department when needed. </li><li>Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees responds swiftly and effectively in any hotel emergency or safety situation.</li></ul> What you bring <ul><li>school education or equivalent experience.</li></ul> <ul><li>Experience in a luxury brands is a plus</li></ul> <ul><li>French, English and Arabic are mandatory</li></ul> What we offer:  • Competitive Salary, wages, and a comprehensive benefits package • Excellent Training and Development opportunities • Complimentary Accommodation at other Four Seasons Hotels and Resort • Complimentary Dry Cleaning for Employee Uniforms • Complimentary Employee Meals Due to the local work permit policy in the country, we are looking only for candidates with a valid Moroccan Work Permit. Learn more about what is like to work at Four Seasons – Visit us: https://jobs.fourseasons.com https://www.linkedin.com/company/four-seasons-hotels-and-resorts https://www.facebook.com/Fourseasonsjobs https://twitter.com/FourSeasonsJobs </div>

0 to 0 years Bayt

Director of Information Technology

On-site - Morocco 17 July 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa. Key Activities of this Position: People Functions: • Maintain harmonious and professional relationship with all departments and Home Office. • Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. • Must have strong interpersonal skills and be able to relate to all levels of management. • Must be able to assist hotel guests with technical requirements and issues. • Actively participate in quarterly Regional Systems meetings and shared ideas and best practices. • Experience in Project Management, hospitality applications, PMS, HSIA, POS, is preferred. • During Pre-Opening, must be able to lead and control 30-60 vendors / contractors at any one time. • During Pre-Opening, must be strong in following up and prioritized tasks for variance vendors, contracts and corporate IST and hotel department heads. • Must be able to provide high levels of service and support to admin users as per contracted Service Level Agreement. Product Functions: • Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day. • Establish and maintain user procedures and hardware familiarization for all systems. • Establish and maintain system security procedures consistent with control requirements and corporate policy. • Maintain accurate records of system files; software and hardware issues and service requirements. • Maintain effective support for end user support process, other systems, including back office, sales & catering and human resources applications or any other property application. • Knowledge of specific hospitality industry applications and interfaces (i.e. Opera, Delphi, Back Office, Spa, HR systems, etc) is desirable. • Responsible for network support & security of Hotel network, Active Directory maintenance, Server Infrastructure maintenance, Network Infrastructure maintenance – wired & wireless, Network protection & failover tools implementation (Firewall, web security, multi-homing devices, etc). • Administer Lotus Notes, connection to global VPN and other communication tools • Establish and maintain, test and monitor backup plan for all systems to ensure protection from loss of data and ensure backups are carried out in accordance with corporate and local policies. • Maintain and promote Four Seasons core technology standards as outlined in the Four Seasons IT Core Standards notes database. • As required, participate in and lead the co-ordination of new systems acquisitions, corporate initiated major projects and technology implementations. • Good knowledge and support for Desktop OS and applications. • Provide direct guest support and quality support to function rooms and conference services. • Assist the Director of Finance in administering all IT related maintenance and services contracts and take a leadership role in establishing scope of the maintenance and services contracts, contract negotiations and bidding process. Profit Functions: • Be a business manager. Recommend new applications as requested by hotels to streamline business processes and improve workflow. • Negotiate and execute computer and data communications contracts to ensure compliance with their requirements. • Implement technology “best practices” from other Four Seasons properties that are workable. • Establish product lifecycle management for hardware/software and 10-year capital planning for technology. • Prepare IT operating budgets, IT capital budgets, and able to discuss and present a business case for all IT expenses. New Opening: • Must be able to lead and maintain control over 50 vendors/contractors at any one time. • Must be strong in following up and prioritize tasks for variance vendors/contractors and hotel department heads. • Must be able to provide regular project updates and manage expectations of the hotel Planning Committees, department heads, Corporate IST and executive stakeholders. </div>

0 to 0 years Bayt

Room Controller

On-site - Morocco 1 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa. ESSENTIAL FUNCTIONS <ul><li>Assigning rooms for all arrivals, with considerations of the estimated time of arrivals, personal guest preferences and stay history. Special focus on Elite guests and other VIP guests  </li></ul> <ul><li>Handling and managing “Queue” Rooms </li><li>Coordinating with Housekeeping to track readiness of rooms for check-in </li><li>Running daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy </li><li>Keeping track of changes on room status (e.g., early check-out, late check-out, room transfer, unexpected stay over) for Housekeeping </li><li>Working closely with Reservations department to get the Arrival time  </li></ul> <ul><li>Assigning Group arrivals and updating the group resume. </li><li>Clearing departures and back to back rooms Reviewing and preparing for early check-ins, express and late check-out requests from guests and providing guidance to teams based on occupancy and arrival patterns </li><li>Liaise with Housekeeping to prepare showrooms for sales & marketing needs </li><li>Communicate with Finance Department for any pending account, Open Folio, PM and follow up with any pending payment. </li><li>Raising the manual requisition and Birchstress PO/REQ </li></ul> <ul><li>Maintains inventory of the department stationary at the end of the month for proper stock keeping and usage.  </li><li>Daily review the next three days arrivals detail report with FDM / FOAM to make proper arrangement for the rooms. </li><li>Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest. </li><li>Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction. </li><li>Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.  </li></ul> <ul><li>Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, and exchanges foreign currency. Reconciles all transactions at the close of each shift of both own and the Guest Relations Officer. </li></ul> <ul><li>Works harmoniously and professionally with co-workers and supervisors.  </li><li>Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Makes confirmation for guest with regards to their booking </li></ul> <ul><li>Can answer guest calls and direct them appropriately in the absence of a Communications Operator.  </li></ul> <ul><li>Must be familiar with Four Seasons Hotels & Resorts standard training manual and service culture.  </li><li>Daily review the next three days arrivals detail report with FDM / FOAM to make proper arrangement for the rooms.  </li></ul> NON-ESSENTIAL FUNCTIONS <ul><li>All information should be in confidential. </li><li>Set up good relationship with all the department of the hotel, and keep smooth working  </li></ul> <ul><li>Ensures high standards of personal presentation and grooming. </li></ul> <ul><li>Exercises responsible behavior at all times and positively representing the hotel and Four Seasons. </li></ul> <ul><li>Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety. </li></ul> <ul><li>Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Business Center, Executive Club and lobby coverage.  </li></ul> <ul><li>Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests. Ensures the driveway are well maintained and properly manned at all times.  </li><li>Carries out any other reasonable duties and responsibilities as assigned. </li></ul> KNOWLEDGE AND SKILLS. Education <ul><li>College graduate or Certificate in Hotel Management. </li></ul> Experience  <ul><li>Minimum one year working experience in similar 5-star hotel OR minimum two year working experience as Front Desk Guest Relations Officer  </li></ul> </div>

0 to 0 years Bayt

Assistant Housekeeping Manager

On-site - Morocco 1 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa. A breath of fresh air on the oceanfront, Four Seasons Hotel Casablanca offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 186 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle. About the role Four Seasons Casablanca is looking for an Assistant Housekeeping Manager who shares a passion for excellence and who infuses enthusiasm into everything he / she does. Work on a team built on mutual respect, collaboration, excellent service and passion for Housekeeping. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998. What you will do <ul><li>Manages the staff and controls the daily activities of the Housekeeping Department assuring that our Guest Rooms, Public Areas and Employee Areas meet the highest standards of cleanliness.</li><li>Manages the staff of the Housekeeping Department. Interviews and trains the staff. Conducts Performance Evaluations and disciplines staff when needed. Assures daily labor report and bi-weekly payroll submission is accurate and complete. Ensures communications and follow-up on any problems, guest requests or special requirements.</li><li>Schedules staff. Makes or coordinates the daily assignment of work. Oversees the start of each shift. Monitors daily assignments to assure that productivity and quality standards are being met, staff is being supported and guest needs are being met. Inspects all areas of responsibility daily including a number of Guest rooms. </li><li>Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Responds to all guest requests in an accurate and timely manner. Coordinates the housekeeping needs of any Condominium or Co-op owners. Interaction with guest will be in person and by phone. </li><li>Assures the financial goals of the department are being met. Monitors and controls labor expense and other divisional expenses such as Guest Supplies, Cleaning Supplies and Contract Services. Participates in periodic Linen, Uniform and Supplies Inventories. Assures that equipment is properly maintained. Assists in the preparation of the annual budget for labor and operating expense and for items to be included in the annual Capital Plan. </li><li>Assures effective operation of the Laundry/Valet Department in the absence of the Laundry/Valet Manager. Assists the department when needed. </li><li>Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees responds swiftly and effectively in any hotel emergency or safety situation.</li></ul> What you bring <ul><li>school education or equivalent experience.</li></ul> <ul><li>Experience in a luxury brands is a plus</li></ul> <ul><li>French, English and Arabic are mandatory</li></ul> What we offer:  • Competitive Salary, wages, and a comprehensive benefits package • Excellent Training and Development opportunities • Complimentary Accommodation at other Four Seasons Hotels and Resort • Complimentary Dry Cleaning for Employee Uniforms • Complimentary Employee Meals Due to the local work permit policy in the country, we are looking only for candidates with a valid Moroccan Work Permit. Learn more about what is like to work at Four Seasons – Visit us: https://jobs.fourseasons.com https://www.linkedin.com/company/four-seasons-hotels-and-resorts https://www.facebook.com/Fourseasonsjobs https://twitter.com/FourSeasonsJobs </div>

0 to 0 years Naukri Gulf

Forward Deployed Engineer Salesforce.com

On-site - Morocco - Boulemane 3 July 2026

Information Technology

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job Category SalesJob DetailsAbout Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn t a buzzword it s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.About the RoleProduction experience required. Builder mindset non-negotiable. Salesforce is hiring Forward Deployed Engineers experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customisation, and full-stack deployment shipping solutions customers depend on.The Builder Experience<ul><li>AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools Cursor, Claude, and Salesforce coding products like Vibes embedded into your day-to-day workflow.</li><li>Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.</li><li>Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.</li><li>Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.</li></ul>What You'll Actually Be Building<ul><li>Develop AI agents and experiences that take real actions for real organisations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.</li><li>Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.</li><li>Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.</li><li>Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output</li><li>Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.</li><li>Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.</li><li>Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.</li><li>Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.</li><li>Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.</li></ul>You're Our Forward Deployed Engineer If<ul><li>You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models</li><li>You have a degree in Computer Science or a related field</li><li>You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) this is a requirement, not a nice-to-have.</li><li>You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex and willing to add to that list as the work demands.</li><li>You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.</li><li>You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.</li><li>You can hold your own in a room with sales teams and customer architects.</li><li>You ship quality code and evaluate AI outputs with engineering rigor.</li><li>You actively tinker with the evolving AI/data landscape piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.</li><li>You thrive in the group chat that's building something, not just talking about it.</li><li>You're excited to travel ~25% of the time, working directly alongside customers.</li></ul>Nice-to-Haves<ul><li>Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)</li><li>Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns</li><li>Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)</li><li>Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments</li></ul></div></section><section>Desired Candidate Profile<ul><li>You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models</li><li>You have a degree in Computer Science or a related field</li><li>You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) this is a requirement, not a nice-to-have.</li><li>You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex and willing to add to that list as the work demands.</li><li>You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.</li><li>You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.</li><li>You can hold your own in a room with sales teams and customer architects.</li><li>You ship quality code and evaluate AI outputs with engineering rigor.</li><li>You actively tinker with the evolving AI/data landscape piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.</li><li>You thrive in the group chat that's building something, not just talking about it.</li><li>You're excited to travel ~25% of the time, working directly alongside customers.</li></ul>Nice-to-Haves<ul><li>Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)</li><li>Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns</li><li>Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)</li><li>Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments</li></ul></section>

0 to 0 years Bayt

Service Logistics Manager

On-site - Morocco 2 July 2026

Logistics, Supply Chain & Procurement

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Date Posted: 2025-09-24Country: MoroccoLocation: Coline Business Center, n°442, La Coline II, Californie -Ain Chock- Casablanca,Casablanca,20190,MoroccoAt Otis, we move billions of people every day! How? Through our talented Team of more than 72,000 employees, who are passionate about what we do and what’s next. From our foundation of excellent products (escalators, elevators and moving walkways), to our next chapter of digital transformation, this is a great time to join our Company! Role Overview: We are seeking a highly skilled and motivated EMEA Service logistics Manager / Morocco BP to join our team. This professional will lead the end-to-end logistics and warehouse operations across Spare Parts and NE in Morocco. Own import flows, warehouse and parts handling governance, distribution to branches and job sites, inventory accuracy, E&O reduction, and compliance, while optimizing cost, service, and safety performance. To be the single point of contact for all field-relevant supply chain topics within the Operating Unit , translating EMEA SC strategy into local execution, managing non-catalogue sourcing, supporting savings delivery, and ensuring GBS performs its Source-to-Pay obligations , so that internal customers receive a consistent, professional, and compliant supply chain service within a healthy standard working week. On a typical day you will: 1) LOGISTICS a) Warehouse Management <ul><li>Supervise daily warehouse operations for spare parts, including receiving, put-away, picking, packing, and dispatch to branches.</li><li>Ensure inventory accuracy through robust cycle counting, adjustments, and reconciliation.</li><li>Maintain and execute SOPs & SLAs for receiving, storage, and delivery; enforce HSE standards.</li><li>Monitor E&O (Excess & Obsolete) and lead the E&O action plan to reduce exposure.</li><li>Review and propose safety stock levels to protect service while minimizing working capital.</li><li>Conduct root cause analysis for reported failures (delivery errors, stock discrepancies, damages) and implement corrective actions.</li><li>Manage warehouses team with focus on receiving/input coordination, storage, kitting/staging, and dispatch.</li><li>Supervise the coordination of deliveries of Service & NE to sites & to job sites in alignment with project schedules and site readiness.</li><li>Drive containers planning & forecasting to align inbound flows with project milestones.</li></ul>b) Imports Flow Management (Freight & Customs) <ul><li>Coordinate end-to-end freight (ocean/air/road/parcel) and customs clearance activities; ensure compliance with trade and customs regulations.</li><li>Minimize demurrage/detention and optimize document accuracy (HS codes, Incoterms, invoices, packing lists).</li><li>Execute freight & mode optimization based on cost, lead time, and criticality.</li><li>Monitor carrier performance, safety, and SLA adherence; resolve escalations and major/unprecedented issues promptly.</li></ul>c) Governance & Vendor Management <ul><li>Own Logistics contract governance and performance reviews; ensure strict execution of SOPs & SLAs.</li><li>Oversee invoices governance, ensuring accuracy, approvals, and timely dispute resolution.</li><li>Maintain the Logistics Vendor Master and Vendor Classification; ensure data quality and compliance.</li><li>Conduct logistics spend review & allocation correction; recommend cost-down opportunities and route-to-market changes.</li></ul>d) Planning, Performance & Financials <ul><li>Run Monthly performance reviews; publish KPIs and action plans.</li><li>Build financial forecasting (based on received cargo and planned flows) and provide pricing estimation to Commercial.</li><li>Lead major projects and continuous improvement initiatives (process, digital, layout, safety).</li><li>Ensure full compliance with HSE, customs, and trade requirements.</li></ul>2) SUPPLY CHAIN:a) Stakeholder Partnership and Internal Customer Management<ul><li>Serve as the single SC point of contact for all OU and country leadership, field operations, and internal customers</li><li>Manage all incoming SC queries through the Service Now platform, directing to the correct EMEA or Global Category Lead, or managing directly where appropriate</li><li>Represent the OU in SC governance forums, OU leadership meetings or internal meetings where SC topics are on the agenda</li><li>Provide regular communication to internal customers on SC strategy, policy changes, new tools, and savings initiatives</li><li>Manage change across the OU, supporting deployment of new SC processes, catalogue expansions and system changes</li></ul>b) Non-Catalogue Sourcing and Local Procurement<ul><li>Lead all non-catalogue sourcing activity in the OU including local RFQs, supplier selection and competitive procurement</li><li>Manage local supplier onboarding, PR to PO processing, contract loading, and system setup</li><li>Negotiate and execute local contracts, Local Term Agreements, and country-specific agreements in the local language where required</li><li>Manage deviation price negotiations for non-standard parts and services</li><li>Maintain local supplier relationships through regular review meetings and performance tracking</li><li>Support the transition of non-catalogue spend to catalogue, targeting 80% catalogued spend as the OU</li></ul>c) Strategic Relationship Management (OU BP) <ul><li>Planning, implementation, tracking and reporting by country/region</li><li>Ownership and execution of strategy at OU and country level (TBC)</li><li>PSR booking and loading at local BP level</li><li>Monthly OU scorecard, non-catalogue KPIs, root cause, corrective action</li><li>Track FRS non-catalogue KPIs assist with FRS/catalogue deployment</li></ul>c) Sourcing Governance and Sourcing <ul><li>Supplier / contract execution, facilitation, pipeline, sourcing calendar, coordination (Regional BP)</li><li>Review of Sourcing Review Board (SRB) sourcing events, sourcing decision and approval</li><li>Non-SRB sourcing events below (TBC) threshold, BP or Local CM decides</li></ul>d) Supplier Performance Management <ul><li>Supplier delivery management, first SC escalation after Operations query or (Add further)</li><li>Change Notification (CN) management at regional and local level</li><li>Annual standard price validation, escalate discrepancies to CM</li></ul>e) GBS Oversight and Source-to-Pay Governance<ul><li>Provide oversight of GBS (Genpact) resources performing Source-to-Pay transactions within the OU, monitoring KPIs and ensuring SLA compliance</li><li>Escalate GBS performance failures through the formal Genpact escalation process, not absorbing GBS work as a default response to underperformance</li><li>Support GBS with context and supplier information required for transaction processing</li><li>Where GBS is not yet deployed in a market, document the gap formally and escalate to the EMEA OU BP Team Leader and VP for a resource decision, this is not a default BP responsibility</li></ul>f) Category Support and EMEA Alignment<ul><li>Provide OU and country operational data, volume forecasts, and local supplier intelligence to Category Management teams</li><li>Support EMEA and Global Category Sourcing Teams regarding EMEA-wide agreements and opportunities</li><li>Collaborate with Category Teams to convert non-catalogue purchases into standard catalogues</li><li>Provide local feedback on category strategy, representing OU requirements in category reviews</li><li>Assist with FRS and catalogue testing, deployment, and change management</li></ul>3-Required Qualifications & Experience <ul><li>Bachelor’s degree in Supply Chain, Logistics is preferred, Business, or related field</li><li>BA or BS degree with 5+ years supply chain or procurement experience + Logistics.</li><li>Languages: French and English required (both); additional languages are a plus.</li></ul>Essential Experience<ul><li>Minimum 4 years’ experience in logistics, inventory Management, freight procurement, and customs coordination managing 3PL/4PL is a plus (elevators/industrial manufacturing experience preferred).</li><li>Demonstrated experience in non-catalogue or indirect procurement, local sourcing, and supplier relationship management</li><li>Proven ability to manage cross-functional stakeholder relationships and align competing priorities</li><li>Experience operating in a matrix organisation, managing multiple reporting lines and priorities simultaneously</li><li>Track record of delivering savings through structured negotiation and spend management</li><li>Experience with ERP systems (JDE preferred) and procurement tools (K2, Service Now)</li><li>Proficiency in Microsoft Excel, PowerPoint, and Access for reporting and analysis</li></ul>What You Will Need to be Successful: <ul><li>Experience working across multiple countries or OU geographies</li><li>Familiarity with the EMEA regulatory environment including EU Working Time Directive and local labour law requirements</li><li>Experience managing GBS or outsourced transactional teams</li></ul>What can we offer you? <ul><li>The chance to work for an industry leading company and a global brand.</li><li>A culture that encourages innovation and appreciates our talent is the key to our success.</li><li>Competitive compensation package.</li><li>Growth opportunities in a multinational environment.</li></ul>#buildwhatsnext If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.  Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.   You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.   When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.   We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.    Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.   Become a part of the Otis team and help us #Buildwhatsnext!  Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com. Privacy Policy and Terms: Click on this link to read the Policy and Terms </div>

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