Speech And Language Therapist Jobs in Morocco
721 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong><font dir="auto" ><font dir="auto" >Who are we? </font></font></strong></p>
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<p> <em><font dir="auto" ><font dir="auto" >Concentrix is an international company operating in more than 70 countries. Specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.</font></font></em> </p>
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<p> <strong><font dir="auto" ><font dir="auto" >Your mission as a Customer Advisor</font></font></strong> </p>
<p><font dir="auto" ><font dir="auto" >Your main role will be to be the primary point of contact for our clients. Your responsibilities will include:</font></font></p>
<p><font dir="auto" ><font dir="auto" > To support prospects and clients in solving problems or to provide information.</font></font></p>
<p><font dir="auto" ><font dir="auto" > To actively contribute to promoting our brand image and developing customer satisfaction.</font></font></p>
<p><font dir="auto" ><font dir="auto" > Manage complaints effectively.</font></font></p>
<p><font dir="auto" ><font dir="auto" > Be an ambassador for customer satisfaction!</font></font></p>
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<p><font dir="auto" ><font dir="auto" >By what means? Incoming calls, emails, letters, and potentially, interactions via social media. No cold calling!</font></font></p>
<p> <strong><font dir="auto" ><font dir="auto" >What we offer you:</font></font></strong> </p>
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<p><font dir="auto" ><font dir="auto" >At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution:</font></font></p>
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<p> <strong><font dir="auto" ><font dir="auto" > Remuneration and benefits:</font></font></strong> </p>
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<li><font dir="auto" ><font dir="auto" >Language bonus for multilingual profiles</font></font></li>
<li><font dir="auto" ><font dir="auto" >Performance bonuses</font></font></li>
<li><font dir="auto" ><font dir="auto" >Regularity bonus starting from the 12th month</font></font></li>
<li><font dir="auto" ><font dir="auto" >First special A d El Adha</font></font></li>
<li><font dir="auto" ><font dir="auto" >Flexible hours with the possibility of remote work after integration.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Free access to the gym</font></font></li>
<li><font dir="auto" ><font dir="auto" >Transport assured</font></font></li>
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<p> <strong><font dir="auto" ><font dir="auto" > Employee benefits:</font></font></strong> </p>
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<li><font dir="auto" ><font dir="auto" >Advantageous health insurance + CNSS/AMO</font></font></li>
<li><font dir="auto" ><font dir="auto" >Supplementary pension after one year</font></font></li>
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<p> <strong><font dir="auto" ><font dir="auto" > Optimal working conditions:</font></font></strong> </p>
<p><font dir="auto" ><font dir="auto" >o Initial and continuing training.</font></font></p>
<p><font dir="auto" ><font dir="auto" >o A work environment that values quality of life at work.</font></font></p>
<p><font dir="auto" ><font dir="auto" >o Career development prospects.</font></font></p>
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<p> <u> <strong><font dir="auto" ><font dir="auto" >The profile is looking for:</font></font></strong> </u> </p>
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<p><font dir="auto" ><font dir="auto" >We are looking for talented individuals who possess:</font></font></p>
<p><font dir="auto" ><font dir="auto" > They are perfectly fluent in French, both written and spoken. </font></font></p>
<p><font dir="auto" ><font dir="auto" > They possess excellent communication skills, are organized, autonomous, and adopt a positive attitude. </font></font></p>
<p><font dir="auto" ><font dir="auto" > They are proficient with digital tools and demonstrate a natural curiosity to adopt new technologies. </font></font></p>
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<p><br></p><p><b>Key Responsibilities</b></p><p>1. Advance the Global Institute s Global AI Learning Agenda (50%)</p><ul><li>Craft and Pursue a Cross-Cutting Learning Agenda About AI and the Future of Education, working with the Global Institute s other CLOs driving our learning agendas around how to shift the purpose and outcomes of education; learning from lighthouse classrooms, learning environments, and systems; developing the people and collective leadership to enable progress; and measuring holistic outcomes.</li><li>Foster inquiry, surface insights, and generate global frameworks on areas including the following:</li></ul><p>The Purpose and Future of Education in an AI-Infused World: How should AI influence the purpose and intended outcomes of education that develops students holistically so they can shape a better future?</p><p>Transformational Teaching and Learning: How can AI be used responsibly, equitably, and effectively to support holistic learning for all students, and where might it be detrimental?</p><p>Educators as Co-Architects: How can educators, especially those working in under-resourced and marginalized contexts, be co-architects in the development of AI tools to transform what those tools look like, and what do they need from AI developers and the wider field?</p><p>Developing Transformational Educators: How can AI support the development of teachers and leaders who grow all students holistically so that they can shape a better future?</p><p>Measuring Development: How can AI help us better understand and measure holistic student and educator development?</p><p>2. Drive Global Strategic Partnerships & Ecosystem Cultivation (30%)</p><ul><li>Cultivate Partnerships with Foundational Model Owners: In close collaboration with our Global Development team, lead and manage multi-layered strategic relationships with world-leading AI organizations, including Anthropic , OpenAI, and Google, to ensure Teach For All is able to help shape the development of these foundational models role in education.</li><li>Maximize Real-World Product Feedback Loops: Partner with tech industries to leverage our network s scale as a global testing ground, providing developer ecosystems with real-world, mission-aligned validation and product feedback from under-resourced educational contexts.</li><li>Secure Infrastructure and Resources: Broker institutional partnerships that unlock free or discounted software licenses, API access, hardware, and specialized engineering support to dismantle financial and technical barriers to innovation across our 60+ network partners.</li><li>Thought Leadership Globally: Elevate Teach For All s perspectives at international forums, global roundtables, and policy conventions, sharing evidence-based frameworks to position network voices and insights at the center of global educational AI policymaking.</li></ul><p>3. Help Leverage AI to Advance Teach For All s Mission (20%)</p><ul><li>Lead the Cross-Functional AI Circle: Convene the staff working on AI across Teach For All those supporting network partners and global staff members with their own adoption, those building tools for Teach For All, those involved in brokering partnership with the AI companies to foster cohesion in our work.</li><li>Contribute to the Success of Teach For All s Global AI Strategy in areas such as:</li></ul><p>Scaling Teacher and Alumni Innovation: Support the scaling and evolution of the AI Literacy & Creator Collective an 1,800-member community of teachers, alumni, and staff across the Teach For All network who are collaborating and innovating in leveraging AI in education settings around the world. Foster more engagement across alumni AI innovators and partner program staff.</p><p>Growing Network Partner Innovation and Impact: In partnership with the Global Lead, AI for Programmatic Impact and the Head of AI Solutions & Engineering, support partners efforts to test AI-enabled innovations that strengthen recruitment of fellowship participants, improve selection processes while centering inclusion and equity, and strengthen teacher training and leadership development.</p><p>R evolutionizing Cross-border Learning: Together with the Head of Technology and the Head of Platforms Strategy, consult on building an AI-enabled learning network that breaks down barriers to knowledge and connection, so every network partner can access the right insights, in their language, at the moment they need it with community ownership and human judgement at the center.</p><p>Champion Ethical and Safeguarding Guardrails: Support the roll-out and continuous iteration of the board-approved AI-use Policy and Guidelines, supporting critical cross-functional conversations around child safeguarding, data privacy, and ethical compliance across classrooms.</p><p>Qualifications</p><p>Seasoned Strategic Leadership: 12 15+ years of professional experience, with at least 7+ years in strategic roles leading technological transformations, educational technology initiatives, or other roles with heavy involvement with the technology sector.</p><p>AI Domain Fluency: Robust understanding of contemporary AI architectures, large language models, enterprise API integrations, RAG-based systems, and custom data infrastructure (such as middleware and unified data layers).</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Seasoned Strategic Leadership: 12 15+ years of professional experience, with at least 7+ years in strategic roles leading technological transformations, educational technology initiatives, or other roles with heavy involvement with the technology sector.</li><li>AI Domain Fluency: Robust understanding of contemporary AI architectures, large language models, enterprise API integrations, RAG-based systems, and custom data infrastructure (such as middleware and unified data layers).</li><li>Excellent Relationship Management: Proven track record of cultivating and navigating multi-million dollar funding relationships or strategic partnerships with top-tier technology and/or venture capital firms.</li><li>Mission Alignment: Deep commitment to Teach For All's vision and mission, contextual knowledge of the educational and structural realities facing underserved, low-resource communities, and a passionate belief in the power of localized, collective leadership to solve systemic educational inequities.</li><li>Responsible AI Guardship: Commitment to grounding technological advancement in core human values: equity, child safety, human judgment, and culturally responsive, ethical practice.</li><li>Multi-Stakeholder Orchestration: Demonstrated ability to align cross-functional teams without relying purely on rigid hierarchical authority.</li><li>Exceptional Communication & Influence: Strong storytelling, public speaking, and written communication skills, with an ability to articulate highly technical AI concepts clearly and compellingly to diverse audiences.</li><li>Inclusive Leadership: Comfort leading within highly diverse, globally distributed, and 100% remote team environments, exhibiting strong cross-cultural awareness.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>Who we are?</strong> </p> <p> <strong>SupportYourApp </strong>is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world s leading SaaS, software, or hardware solutions?</p> <p>Join our community as a <strong>Customer Support Consultant</strong> today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let s see what it takes.</p> <p> <strong>What you will do:</strong> </p> <ul> <li>Deliver outstanding customer support via emails and calls;</li> <li>Follow internal procedures and SOPs;</li> <li>Collaborate with internal teams to ensure efficient issue resolution;</li> <li>Handle sensitive customer data with care and security;</li> <li>Apply the latest and greatest customer happiness practices;</li> <li>Maintain deep understanding of client solutions and meet KPI;</li> <li>Communicate with developers and cross-functional specialists.</li> </ul> <p> <strong>What you need to succeed in this role: </strong> </p> <ul> <li> <strong>Excellent German and English language skills (at least C1 level for both speaking and writing);</strong> </li> <li> <strong>6 12 months of experience in customer support;</strong> </li> <li>Strong analytical thinking and research skills;</li> <li>Positive, proactive and responsible attitude;</li> <li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</li> </ul> <p> <strong>Benefits: </strong> </p> <ul> <li>Fixed schedule: Monday Friday, 10 AM 6 PM UTC;</li> <li>Opportunity to cooperate fully remotely;</li> <li>Inclusive international environment;</li> <li>Compensation in USD;</li> <li>Rewards for referring friends;</li> <li>Balance between project workload and personal time, but also internal health policy;</li> <li>Responsive leadership interested in your development and long-lasting cooperation;</li> <li>Greenhouse conditions for self-development;</li> <li>A culture built on trust, with no time-tracking requirements.</li> </ul> <p>*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</p> <p> You can learn more about the company and its culture by visiting our official website and social pages on Facebook , Instagram , and LinkedIn .</p> <p>So if you're a proactive <strong>Support Specialist</strong> who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!</p> <p>Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.</p> <p>Know someone perfect for the role? Refer them and get rewarded!</p> <p> <em>We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.</em> </p> <p> <em>Your personal data will be processed as described in the SupportYourApp </em> <em>Candidate Privacy Notice</em> <em>.</em> </p></div></section>
<p>Your mission Within our project teams, you will contribute to the development of innovative digital solutions for large clients in the banking, insurance, energy, and industry sectors. You will join a multidisciplinary team, organized in Agile mode, working on high-impact business projects. As an Automated Test Engineer, you will be involved in various missions such as: Develop and maintain automated test scripts with Selenium and Robot Framework. Participate in the definition of test scenarios in collaboration with functional teams. Integrate tests into continuous integration (CI/CD) pipelines. Identify and document anomalies detected during test campaigns. Produce clear test reports and ensure follow-up of results.</p><p><strong>Desired Candidate Profile</strong></p><p>Your profile Diploma (e) from a Bac+5 in computer science or equivalent. Confirmed experience (6 years and more) in test automation with Selenium WebDriver and Robot Framework. Mastery of a programming language (Python, Java, etc.) used in test scripts. Knowledge of versioning tools (Git) and continuous integration (Jenkins, GitLab CI...). Good understanding of software testing methodologies and Agile environments. Analytical mind, rigor, and ability to work in a team.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are currently looking for a talented and passionate Spa Therapist to join our wellness team. Main Responsibilities Deliver a variety of treatments and massages in line with Mandarin Oriental protocols (Asian, Oriental, and signature treatments. Provide a personalized and warm experience to each guest, in accordance with luxury hotel service standards. Ensure the preparation, cleanliness, and daily upkeep of treatment rooms. Advise guests on products, wellness programs, and spa rituals available. Actively contribute to upselling initiatives and the promotion of Spa services. Participate in internal training sessions and contribute to maintaining continuous operational excellence.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven experience as a spa therapist / physiotherapist / spa practitioner, ideally within a luxury hotel or spa environment. Proficiency in several massage techniques (Thai, Balinese, Ayurvedic, Shiatsu, drainage, etc.). Good knowledge of anatomy and physiology. Professional presentation, attention to detail, and a positive attitude. Excellent interpersonal skills and a strong sense of hospitality. Flexibility with working hours (weekends and public holidays). Good command of French and/or English; any additional language is an advantage.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> <div> <div><b> Missions </b><br></div> <div> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The </font></font><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">DevOps Engineer</font></font></b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> is responsible for the deployment and installation of solutions on environments and production servers. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">He sets up the technical architectures for hosting and deployment, as well as the automated deployment and quality and security control flows.</font></font></p> </div> </div> <div> <div><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Search profile </font></font><br></div> <div> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensuring proper operation and maintenance:</font></font></strong> </p> <p> <br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Set up and maintain development platforms, including </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">continuous deployment tools, for project teams; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Set up and maintain pre-production and production platforms, including continuous deployment tools; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Set up backup infrastructure for client platforms; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Ensure the deployment, operation, and support of IT infrastructures; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Participate in continuous improvement meetings for production deployment processes with development teams and operations teams; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Provide operational solutions (production and infrastructure) by assisting teams with the implementation of continuous deployment; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Ensure updates and technical evolutions, at all stages of the project, of the middleware layers (OS, Databases) of the applications; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Monitor metrics related to the operation and production quality of the software; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Provide training if necessary.</font></font></p> <p> <br> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technology watch :</font></font></strong> </p> <p> <br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Conduct regular technology monitoring to stay informed about the latest developments regarding programming language standards.</font></font></p> </div> </div> </div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We have the urgent requirement for the Construction Supervision Support Services - Gas Pipeline</p><p><strong><u>Job Location</u></strong> - Morocco</p><p><strong><u>Job duration</u></strong>: 9 months</p><br><p><strong><em><u>Required Position</u></em></strong></p><p>1 Sr. Construction Engineer</p><p>2 HSE Supervisor</p><p>3 QA/QC Supervisor</p><p>4 Inspector for Major Equipment</p><p>5 Civil Supervisor</p><p>6 Mechanical Supervisor</p><p>7 Welding & Coating Inspector</p><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Common Requirements</p><p>All proposed personnel shall meet the following minimum requirements:</p><p>Relevant academic qualifications and technical certifications.</p><p>Proven experience in Oil & Gas projects.</p><p>Demonstrated exposure to Brownfield construction environments.</p><p>Fluency in English is mandatory.</p><p>French language proficiency is strongly preferred.</p><ol><li><p>Scope of Services</p></li></ol><p>The scope of services shall include, but not be limited to, the following activities:</p><p>On-site supervision of construction activities performed by the contractor.</p><p>Monitoring compliance with AFC (Approved for Construction) drawings, project specifications, and procedures.</p><p>Assisting with inspection and testing activities.</p><p>Monitoring HSE compliance on-site.</p><p>Reporting on progress, issues encountered, and non-conformities.</p><p>Coordination with the Client project team, construction contractor, and client representatives.</p><p>Review of Method Statements and Inspection and Test Plans (ITPs)</p><p></p></section>
<p>Attached to the Industrial Service Manager, you will be responsible for carrying out maintenance operations and controlling utilities such as steam, hot air production, water, compressed air, and chilled water.</p><p>Specifically, you will need to:</p><ul><li>Ensure the application and adherence to safety and environmental rules and instructions related to the position;</li><li>Ensure adherence to hygiene rules related to the position: application of NQMS, 5S, and HACCP;</li><li>Apply procedures and best practices related to your AMM role;</li><li>Control boiler operation: installation regulation, safety control, periodic maintenance, and interventions;</li><li>Perform analyses and report results on control lists;</li><li>Maintain and repair machines and equipment in the Industrial Service department;</li><li>Ensure preventive maintenance;</li><li>Inform other technicians of anomalies and unfinished work;</li><li>Participate in continuous improvement projects.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>You hold a Bac+2 (equivalent to an Associate's degree or Higher National Diploma) in Electromechanics or Refrigeration, Air Conditioning, and Thermal Engineering;</p><p>You have experience as a boiler operator;</p><p>You have a good command of the French language, both written and spoken;</p><p>You are capable of using computer tools;</p><p>You have leadership skills, good interpersonal qualities, and a good sense of initiative.</p>
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Company culture : <p><strong>Akdital </strong>is driven by a strong <strong>performance-oriented</strong> culture, where ambition, high standards, and continuous improvement are key to delivering exceptional healthcare.<br>
This competitive mindset is balanced by a real commitment to <strong>innovation</strong>, supporting the development of new medical and organizational practices.<br>
<strong>Collaboration</strong> also plays an important role, with solid teamwork and supportive management in a demanding environment.<br>
A structured and disciplined approach ensures the <strong>quality, safety, and reliability</strong> essential to the medical sector.
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<br> Job : <p>As part of strengthening our teams, we are looking for an Intern Writing Officer to join our team.</p><br><br><p><strong>Your missions:</strong></p><br><br><ul><li>Write and update administrative and professional content.</li><li>Participate in writing procedures, memos, reports, and other documents.</li><li>Conduct documentary research and monitor topics related to the activity.</li><li>Proofread, correct, and harmonize written content.</li><li>Collaborate with different teams to produce quality documents.</li></ul> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><ul><li>Bachelor's or Master's degree (Bac+4 or Bac+5) in Economics, Management, or equivalent diploma.</li><li>Excellent command of the French language, both written and spoken.</li><li>Very good writing and synthesis skills.</li><li>Proficiency in office tools (Microsoft Office).</li><li>Rigor, autonomy, curiosity, and organizational skills.</li></ul> <br><br> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the Head of Reception, the responsibilities and essential functions of the position include, but are not limited to: Providing consistently professional, friendly and engaging service; Greeting guests while ensuring that all service standards are met; Informing guests about hotel facilities in an effective and helpful manner; Promoting hotel services; Adhering to departmental policies, procedures and service standards; Complying with all security policies; Other duties as assigned.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My mastery of the French and English languages (written and spoken)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My mastery of the Arabic language</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to manage multiple tasks in a fast-paced and constantly evolving environment</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to focus attention on customer needs, remaining calm and courteous at all times</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Previous experience in customer service is an asset</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prior experience using a PMS system is an asset</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of Microsoft Windows applications</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent professional presentation</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent interpersonal and problem-solving skills</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Particularly responsible and reliable</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work effectively under pressure in a fast-paced environment</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work in a team</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma in privileged hotel management</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Demonstrate flexibility in terms of working hours</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Having the ability to manage cash efficiently and accurately</font></font></p>
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Job : <p>- Ensure Purchasing and Supplies:<br>o Respond to any request within 48 hours for simple quotes and 1 week for offers<br>o Prepare quotes and get them approved<br>o Ensure the legal compliance of invoices in relation to the country of origin and destination<br>o Lead Logistics meetings (Daily 5-minute meeting and weekly meeting)<br>o Monitor defined and operational logistics KPIs<br>o Manage suppliers and distributors<br>- Manage stock<br>o Extract monthly inventories<br>o Manage expiration dates<br>- Ensure transport<br>o Monitor and optimize transport costs<br>o Create and update transport matrices<br>o Manage carriers / freight forwarders<br>- Continuous Improvement / Constant Progress<br>o Write / Update procedures / instructions / guides for your sector<br>o Lead the optimization of your processes<br>o Report all correction or improvement requests for ERP.aero<br> </p><br><br> <br> Required profile : <p>Diploma: Bac +2 or Bac +3 in Supply Chain / Logistics</p><br><br><p>Technical skills:</p><br><br><p>- Organize and optimize stocks and flows, according to defined constraints.<br>- Master the transport sector: language, codes, methods, procedures, standards, and current regulations<br>- Knowledge of sourcing<br>- Aeronautical knowledge will be an asset</p><br><br><p>Soft skills:</p><br><br><p>- Rigor / Precision<br>- Strong sense of organization<br>- Responsiveness<br>- Analytical mindset<br>- Ability to multitask / Versatility</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p>
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<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your mission as a Customer Service Advisor</font></font></strong> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As a Customer Service Advisor, you will play a key role in:</font></font></p>
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<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Responding to customer needs:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Ensuring quality service by answering questions via phone, email or chat.</font></font></p>
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<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Problem-solving:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Identify and address requests or complaints to ensure customer satisfaction.</font></font></p>
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<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Building customer loyalty:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Providing personalized solutions to strengthen customer trust and loyalty.</font></font></p>
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<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contributing to continuous improvement:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Sharing customer feedback to optimize our services and processes.</font></font></p>
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</ul>
<p> </p>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">What we offer you</font></font></strong> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution:</font></font></p>
<ul>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">An attractive salary with additional bonuses</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> :</font></font></p>
</li>
<ul>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Language bonus dedicated to our multilingual Game-Changers.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Regularity bonus from the 12th month and motivating performance bonuses.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">First special A d El Adha.</font></font></p>
</li>
</ul>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Exceptional employee benefits</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> :</font></font></p>
</li>
<ul>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Advantageous health insurance and supplementary retirement benefits after one year.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Flexible hours with the possibility of teleworking after an integration period.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Free access to our gym.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Transport assur allowing you to travel to your workplace safely and without logistical constraints.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ongoing training to develop your skills and acquire new knowledge tailored to the position.</font></font></p></li></ul></ul></div></section>
Customer Service Advisor (M/F) - Customer Service - Marrakech - French Concentrix Corporation
Logistics, Supply Chain & Procurement
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your mission as a Customer Service Advisor. </font></font></strong></p>
<p> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As a Customer Service Advisor, you will play a key role in:</font></font></p>
<ul>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Responding to customer needs:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Ensuring quality service by answering questions via phone, email or chat.</font></font></p>
</li>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Problem-solving:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Identify and address requests or complaints to ensure customer satisfaction.</font></font></p>
</li>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Building customer loyalty:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Providing personalized solutions to strengthen customer trust and loyalty.</font></font></p>
</li>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contributing to continuous improvement:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Sharing customer feedback to optimize our services and processes.</font></font></p>
</li>
</ul>
<p> </p>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">What we offer you</font></font></strong> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution:</font></font></p>
<ul>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">An attractive salary with additional bonuses</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> :</font></font></p>
</li>
<ul>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Language bonus dedicated to our multilingual Game-Changers.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Regularity bonus from the 12th month and motivating performance bonuses.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">First special A d El Adha.</font></font></p>
</li>
</ul>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Exceptional employee benefits</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> :</font></font></p>
</li>
<ul>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Advantageous health insurance and supplementary retirement benefits after one year.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Flexible hours with the possibility of teleworking after an integration period.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Free access to our gym.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Transport assur allowing you to travel to your workplace safely and without logistical constraints.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ongoing training to develop your skills and acquire new knowledge tailored to the position.</font></font></p></li></ul></ul></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p><strong>1. Position Overview</strong></p><br><br><p>The Software Business Unit (SWBU) leads the development, commercialization, and management of Stellantis software products and connected services. The organization focuses on delivering innovative digital experiences, driving customer satisfaction, and generating sustainable recurring revenue across brands and markets.</p><br><br><p>The Business Unit Management Enlarged Europe and Middle East Africa (BMEE) team is responsible for driving the overall commercial performance of Stellantis Connected Services across the Enlarged Europe and Middle East & Africa regions. For each connected service, BMEE defines and executes the commercial strategy, ensures its deployment across the different regions for all targeted brands/markets, and continuously monitors sales performance to identify opportunities and draw corrective action plans when required.</p><br><br><p>Within BMEE, the Brand Account Manager Assistant (Supplier's Project Manager) supports the Brand Account Manager (STELLANTIS Project Manager) regarding:</p><br><br><ul><li>Brand Account and portfolio management</li><li>Pricing Management and commercial strategy execution</li><li>Business performance monitoring</li><li>Cross-functional coordination to ensure successful delivery of connected services objectives</li></ul><br><p><strong>2. Key Interfaces / Stakeholders</strong></p><br><br><ul><li><strong>Internal (SWBU / SWX):</strong><ul><li>Brand Account Manager</li><li>Business Management Enlarged Europe (BMEE) team</li><li>Software Product Business (SWPM) team</li><li>Operations & customer support (OP4C) team</li><li>SWX Finance team</li></ul></li><li><strong>Brands & Regions:</strong><ul><li>Brand representatives in EMEA markets</li><li>Brand marketing, sales, and connected services teams</li></ul></li></ul><br><p><strong>3. Required Qualifications & Experience</strong></p><br><br><ul><li>First professional experience (internship or initial role) in business management,</li><li>pricing, marketing, consulting, or project coordination.</li><li>Strong interest in connected services, digital products, data-driven business models and the automotive industry.</li><li>Fluency in English (written and spoken) is mandatory.</li></ul><br><br><p><strong>4. Key Competencies & Skills</strong></p><br><br><ul><li>Strong analytical skills with the ability to structure and interpret business data and KPIs.</li><li>Good understanding of commercial performance drivers and pricing principles.</li><li>Ability to work in a cross-functional and multicultural environment.</li><li>Structured, detail-oriented, and reliable, with strong follow-up capabilities.</li><li>Clear and professional communication skills, both written and oral.</li><li>Proactive mindset and willingness to learn in a fast-evolving business context.</li></ul><br><p><strong>5. Nice-to-have / Additional Assets</strong></p><br><br><ul><li><p>Exposure to the automotive, digital, or subscription-based services environment.</p><br><br></li><li><p>Initial experience with benchmarking or competitive analysis.</p><br><br></li><li>Knowledge of tools used for reporting, business performance monitoring, or data analysis</li><li>Additional European language(s) would be considered a plus.</li></ul> <br> Required profile : <p><strong>Profile Required:</strong></p><br><br><ul><li>Master's degree (Bac+5) in Marketing / Business.</li><li>Strong interest in connected services, digital products, data-driven business models, and the automotive industry.</li></ul><p><strong>Experience:</strong></p><br><br><ul><li>1 to 3 years of experience. First professional experience (internship or initial role) in business management, pricing, marketing, consulting, or project coordination.</li></ul><p><strong>Required Skills:</strong></p><br><br><ul><li>Fluency in English (written and spoken) is mandatory.</li><li>Strong analytical skills with the ability to structure and interpret business data and KPIs.</li><li>Good understanding of commercial performance drivers and pricing principles.</li><li>Ability to work in a cross-functional and multicultural environment.</li><li>Structured, detail-oriented, and reliable, with strong follow-up capabilities.</li><li>Clear and professional communication skills, both written and oral.</li><li>Proactive mindset and willingness to learn in a fast-evolving business context.</li></ul><p><strong>Nice-to-have / Additional Assets:</strong></p><br><br><ul><li>Exposure to the automotive, digital, or subscription-based services environment; initial experience with benchmarking or competitive analysis; knowledge of tools used for reporting, business performance monitoring, or data analysis; additional European language(s) would be considered a plus.</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" ><b>Job Description </b></font></font><div> <p><font dir="auto" ><font dir="auto" >- Contribute your expertise in iOS development</font></font></p> <p><font dir="auto" ><font dir="auto" >- Contribute to the creation of new features</font></font></p> <p><font dir="auto" ><font dir="auto" >- Provide support and improve existing features</font></font></p> <p><font dir="auto" ><font dir="auto" >- Participate in discussions, design, and development</font></font></p> <p><font dir="auto" ><font dir="auto" >- Collaborate with all the core professionals</font></font></p> <p><font dir="auto" ><font dir="auto" >- Participate in the modernization of the existing stack</font></font></p> <p><font dir="auto" ><font dir="auto" >- Migrate from UIKit to SwiftUI</font></font></p> <p><font dir="auto" ><font dir="auto" >- Solving problems of varying complexity</font></font></p> <p><font dir="auto" ><font dir="auto" >- Version tracking and bug fixes</font></font></p> <p><font dir="auto" ><font dir="auto" >- Create unit tests</font></font></p> <p><font dir="auto" ><font dir="auto" >- Code review of all developers</font></font></p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications </b></p><div> <p><font dir="auto" ><font dir="auto" >We are looking for a senior developer who is equally comfortable working in a team and independently, to join a team of 10 experienced iOS developers.</font></font></p> <p><font dir="auto" ><font dir="auto" >As a proactive individual, you will be responsible for a portion of the application and its related features.</font></font></p> <p><font dir="auto" ><font dir="auto" >In addition to your peers, you will have the opportunity to work closely with the design, product, backend and web teams with the goal of providing the best possible experience for customers.</font></font></p> <p><font dir="auto" ><font dir="auto" >Our tech stack:</font></font></p> <p>- OS minimum : iOS 13+ (et bient t iOS 15+)</p> <p>- Language : Swift only</p> <p><font dir="auto" ><font dir="auto" >- Graphical interface: UIKit (and soon SwiftUI)</font></font></p> <p>- Gestion des d pendances : <strong>S</strong>wift <strong>P</strong>ackage <strong>M</strong>anager only</p></div><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>About the Role:</strong> If you are passionate about creating value through strategic sourcing, building strong supplier partnerships, and driving operational excellence, this role could be an exciting opportunity for you! As a Procurement Manager North Africa, you will play a key role in delivering sustainable value, ensuring supply continuity, and supporting business growth across the region. You will contribute to the development and execution of procurement strategies, lead sourcing initiatives, and collaborate closely with cross-functional teams to achieve business objectives. You will identify opportunities, drive efficiencies, and implement innovative solutions while fostering strong relationships with suppliers and stakeholders.</p><p><strong>Main Responsibilities:</strong></p><p><strong>CONTRACT MANAGEMENT:</strong> Manages contracts, measure and improve their utilization Perform local communication on new contracts</p><p><strong>EXECUTE STRATEGIC SOURCING:</strong> Execute strategic sourcing activities for Local Categories in line with the Group category management strategy Support Group Category Manager in executing strategic sourcing activities, and providing full visibility on local market specificities Manage implementation of strategic procurement projects</p><p><strong>PROCUREMENT:</strong> Lead and execute sourcing activities for all the Procurement categories according to the Group guidelines. Analyze and monitor market trends, suppliers' concentrations and possible Innovation Identify Sourcing opportunities and evaluate potential internal requests synergies Lead negotiations with the Suppliers in order to bring the maximum value to the requesting function, in term of TCO (total cost of ownership), service and quality (SLA/KPI)</p><p><strong>STAKEHOLDER MANAGEMENT:</strong> Ensure proper alignment with internal customers (business functions) requirements and demand Collaborate and support Group Category Leaders in executing strategic sourcing activities for categories Local antenna for the Group, Area & Region Procurement Collaborates with other Functions in the definition and implementations of policies (e.g. Finance, Legal, Insurances, HR)</p><p><strong>PROCUREMENT SUPPLIER RELATIONSHIP:</strong> Define Supplier Segmentation Model and Framework to define relationship type to set-up with key suppliers Build and maintain supplier relationships that generate value for both Ferrero and the suppliers over time</p><p><strong>ADMINISTRATION ACTIVITIES:</strong> Manage overall performance of administration activities, ensuring service level and process and policy compliance Manage emerging issues, identify area of improvements, validate process and IT system enhancements Create & approve Purchase Order Documents according to defined Way-of-Working and PO thresholds Support Local Admin specialist in case of mismatches between orders and invoices and approve PO documents</p><p><strong>PERFORM MASTER DATA MANGEMENT:</strong> Responsible for requiring new suppliers to be added or existing suppliers to be blocked Support in collection of Supplier Data and communicate those data to the team in charge of uploading them in the system Manage and maintain supplier financial analysis and performance for the categories</p><p><strong>MANAGE PROCESS GOVERNANCE AND PERFORMANCE:</strong> Apply and follow relevant policies and procedures to pursue the category strategy consistently complying with the Group framework and guidelines Define and ensure Process Governance involving all relevant stakeholders Achieve targets for all Categories Develop Purchasing Country Budget Planning</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>About You:</strong></p><p><strong>Education & Background:</strong> Bachelor or Master's Degree in Business Administration, Finance, Engineering or Science A least 4-6 years of experience working in procurement Successful track record and development potential Working experience in a cross-cultural environment in a matrix organization preferable</p><p><strong>Competencies & Attitude:</strong> Mastering procurement techniques: negotiating skills, RFI, RFQ, budgeting, market analysis, risk management, price management Knowledge of Indirect categories Analytical mindset and strong reporting skills; Ethical and strong personal values Enthusiasm, passion and commitment to excellence with a result-oriented approach</p><p><strong>IT Language Skills:</strong> Excellent knowledge of MS Office Previous experience with SAP / SAP Ariba is a plus Arabic, French & advanced proficiency in English Any other language spoken is considered as a plus</p><p>The successful candidate will demonstrate flexibility and adaptability, including the ability to travel when required by business needs.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Update information board on a regular basis to inform employees of important events. Provide assistance and guidance to employees who are struggling with job duties (e.g., low package sales numbers). Assign lead calls or emails to Sales Executives based on line rotation. Create spreadsheets to organize information related to Sales and Marketing activities (e.g., mailing lists, tours). Enter, retrieve, reconcile, and verify information in software involved in the sales process. Contact appropriate individual or department as necessary to resolve guest calls, requests, or problems. Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Encourage guests or callers to purchase or schedule preview package sales/tours and answer questions about property facilities/services. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational quality. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: high school diploma or GED equivalent.</p><p>Related Work Experience: at least 1 year of related work experience.</p><p>Supervisory Experience: no supervisory experience.</p><p>License or Certification: none</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Who are we? Concentrix is an international company with a presence in more than 70 countries. We are leaders in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment. Your role as a Customer Service Advisor: As a Customer Service Advisor, you will play a vital role by:</font></font></p><p><font dir="auto" ><font dir="auto" >Meeting customer needs: Ensuring high-quality service by answering questions via phone, email, or chat.</font></font></p><p><font dir="auto" ><font dir="auto" >Problem solving: Identifying and handling inquiries or complaints to ensure customer satisfaction.</font></font></p><p><font dir="auto" ><font dir="auto" >Customer service: Providing tailored solutions to strengthen customer trust and loyalty.</font></font></p><p><font dir="auto" ><font dir="auto" >Contribute to continuous improvement: Share customer feedback to optimize our services and processes.</font></font></p><p><font dir="auto" ><font dir="auto" >What we offer you: At Concentrix, we place great value on appreciating our talent. Here are the unique benefits we offer to recognize your contribution:</font></font></p><p><font dir="auto" ><font dir="auto" >Attractive compensation with additional bonuses: Language bonus for our multilingual game-changers. Regularity bonus from the 12th month and performance-based bonuses. Special bonus for Ad El Adha.</font></font></p><p><font dir="auto" ><font dir="auto" >Excellent benefits: Option to work on-site or remotely (for those outside Rabat, Sal, Kintra, Agadir, Marrakech, Fez, and Meknes). Advantageous health insurance and supplementary pension after one year. Flexible working hours with the option of working from home after an initial training period. Free access to our gym. Safe and convenient transportation to your workplace.</font></font></p><p><font dir="auto" ><font dir="auto" >Continuous professional development to enhance your skills and acquire new, job-relevant knowledge.</font></font></p><p><font dir="auto" ><font dir="auto" >Dynamic work environment: Themed events and gifts throughout the year to promote team spirit.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >The profile of our game-changers</font></font></h2><p><font dir="auto" ><font dir="auto" >We are looking for talented individuals who:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Fluency in German (speaking and writing required), English skills are an advantage.</font></font></li><li><font dir="auto" ><font dir="auto" >They possess excellent communication skills, are well-organized, independent, and have a positive attitude.</font></font></li><li><font dir="auto" ><font dir="auto" >Master digital tools and demonstrate a natural curiosity to adapt to new technologies.</font></font></li><li><font dir="auto" ><font dir="auto" >Embrace challenges with enthusiasm and have a passion for customer satisfaction.</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Who are we? Concentrix is an international company present in more than 70 countries. We excel in improving customer experience and optimizing core processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.</p><p>Your mission as a Customer Service Advisor</p><p>As a Customer Service Advisor, you will play an essential role by:</p><ul><li>Responding to customer needs: Ensuring quality service by responding to questions via phone, email, or chat.</li><li>Resolving problems: Identifying and handling requests or complaints to ensure customer satisfaction.</li><li>Building customer loyalty: Providing personalized solutions to strengthen customer trust and loyalty.</li><li>Contributing to continuous improvement: Sharing customer feedback to optimize our services and processes.</li></ul><p>What we offer you</p><p>At Concentrix, we make valuing our talent a priority. Here are the unique benefits we offer to recognize your contribution:</p><ul><li>Attractive remuneration with additional bonuses: Dedicated language bonus for our multilingual Game-Changers. Regularity bonus from 12 months and motivating performance bonuses. Special Aïd El Adha bonus.</li><li>Exceptional social benefits: Advantageous health insurance and complementary retirement after one year.</li><li>Flexible hours with the possibility of remote work after an integration period.</li><li>Free access to our gym.</li><li>Transport provided to allow you to get to your workplace safely and without logistical constraints.</li><li>Continuous training to develop your skills and acquire new knowledge adapted to the position.</li><li>A dynamic work environment: Themed events and gifts throughout the year to strengthen team spirit.</li></ul><p>The profile of our Game-Changers</p><p>We are looking for talents who:</p><ul><li>Perfectly master French and English, both written and spoken.</li><li>Possess excellent communication skills, are organized, autonomous, and adopt a positive attitude.</li><li>Master digital tools and demonstrate natural curiosity to adopt new technologies.</li><li>Take on challenges with enthusiasm and are passionate about customer satisfaction.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Perfectly master French and English, both written and spoken.</li><li>Possess excellent communication skills, are organized, autonomous, and adopt a positive attitude.</li><li>Master digital tools and demonstrate natural curiosity to adopt new technologies.</li><li>Take on challenges with enthusiasm and are passionate about customer satisfaction.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> We are looking for a strategic, commercially driven <strong>Sales Account Manager</strong> to lead advertising partnerships across our app ecosystem, within a brand-new business division at <strong>InDrive</strong> that is scaling rapidly.<br> <br> </div> <div> This is a foundational role in shaping and accelerating our Advertising vertical, helping position InDrive as a powerful and differentiated media platform for brands and agencies.<br> <br> </div> <div> In this role, you will act as a trusted advisor to leading brands and media agencies, designing high-impact, data-driven advertising strategies that deliver measurable business outcomes. You will own the end-to-end advertising lifecycle from identifying and unlocking new business opportunities and driving proactive outreach, to client acquisition, relationship development, campaign oversight, and post-campaign performance evaluation.<br> <br> </div> <div> You will lead the advertising sales strategy for a portfolio of high-value brand and agency partners, driving adoption of our expanding suite of ad solutions while delivering sustainable revenue growth and long-term strategic value for both clients and the business.</div> <ul> <li> Leverage strong persuasive and acquisition sales skills to drive inbound and outbound sales activities, acquire new clients for the inDrive Ads platform, and close successful multi-vertical flighted advertising campaigns.</li> <li> Develop and execute multi-format advertising campaign strategies (video, display, and native) that align with brand objectives, drive measurable outcomes, and contribute to exceeding revenue targets.</li> <li> Own and deliver against quarterly and annual revenue targets for your assigned portfolio through strategic account growth and new business acquisition.</li> <li> Build strong, strategic relationships with marketing executives and key decision-makers across partner agencies and client organizations.</li> <li> Leverage persuasive communication and creative problem-solving skills to navigate stakeholder relationships, foster trusted marketing conversations, and convert opportunities into advertising revenue.</li> <li> Serve as a proactive cross-functional partner, collaborating closely with the International Ads team, Product, Marketing, Operations, and in-country teams to ensure seamless execution and delivery.</li> <li> Drive adoption of our evolving ad solutions by clearly articulating differentiated value and positioning InDrive as a strategic media partner.</li> <li> Expand existing client partnerships and onboard new advertisers through innovative engagement strategies, while maintaining accurate CRM and KPI tracking.</li> <li> Lead campaign performance reviews, providing data-driven insights and optimization recommendations to maximize client ROI and long-term investment.</li> </ul> <ul> <li> Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.</li> <li> Develop your professional skills with access to mentoring, career consulting, and learning programs.</li> <li> Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.</li> <li> Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.</li> <li> Work alongside people who take initiative, speak openly, and challenge themselves to grow.</li> <li> Improve your language skills through co-financed courses and internal speaking clubs.</li> </ul> <div><br></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li> 6+ years of experience within a digital media or advertising platform (directly or via a vendor/partner), with proven expertise in end-to-end digital advertising sales supporting enterprise-level brands and media agencies.</li> <li> Passion for the online advertising ecosystem, with resilience and the ability to thrive in a multi-region, multi-language, international environment, complemented by excellent listening, communication, and organizational skills.</li> <li> A creative and engaging storytelling approach, leveraging data and insights to quantify opportunities and influence decision-makers.</li> <li> Strong commercial instincts and curiosity for advertising technology and evolving media solutions, combined with a collaborative, ownership-driven mindset and genuine excitement for building and scaling something new.</li> <li> Experience working with key digital advertising performance metrics (CPM, CPC, CPA, ROAS) and a strong understanding of the programmatic and mobile advertising ecosystem.</li> <li> Proficiency in Google Workspace (Sheets, Slides) and CRM systems.</li> <li> Native or fluent English and native-level proficiency in Modern Standard Arabic are required. Proficiency in Moroccan Arabic (Darija) is strongly preferred. Proficiency in French is also a strong plus.</li> <li> Availability for a remote work model based in the Casablanca area, with regular visits to clients and partner agencies.</li> </ul><p></p></section>