Telesales Jobs in Morocco

<p>As Arrow Global Components (AGC), a part of Arrow Electronics, we are a global leader in the distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to clients around the world. Our business is built on trusted, long-lasting relationships with industry leaders both suppliers and customers. We are currently looking for a Customer Service Representative (English Speaker) to join our team. In this role, you will support the Sales team by enhancing customer relationships through proactive management of the entire customer order lifecycle from clean order entry to invoicing and delivery. You will also manage customer-reserved inventory to meet shared goals for both Arrow and our customers. This position follows a hybrid work model from our office based in Casablanca . Your main responsibilities will include:<br>Managing the Order-to-Invoice process,<br>Communicating with customers and suppliers, providing after-sales support (primarily via email, occasionally by phone or chat),<br>Order management and backlog monitoring,<br>Handling and responding to customer requests and backlog changes,<br>Coordinating with internal departments such as Sales and Logistics,<br>Ensuring On-Time Delivery in line with customer and company targets,<br>Driving customer satisfaction and process efficiency.</p><p><strong>Desired Candidate Profile</strong></p><p>Proficiency in English<br>Solid knowledge of Microsoft Office , especially Excel (intermediate to advanced),<br>Previous experience in Customer Service ,<br>Excellent communication and coordination skills,<br>A customer-focused mindset,<br>Strong team player.</p>

<p><strong>Job Description</strong></p><p><strong>Main missions</strong></p><ul><li>Participate in the organization, translation, and creation of technical training modules for workshops and after-sales teams.</li><li>Contribute to the updating and structuring of technical documentation.</li><li>Participate in the filtering, analysis, and structuring of data using digital tools and Excel files.</li><li>Ensure the monitoring and exploitation of data from digital platforms used in after-sales.</li><li>Diagnose and analyze vehicle breakdowns, particularly those related to electronic and embedded systems.</li><li>Contribute to the continuous improvement of diagnostic and repair processes.</li><li>Participate in the creation of pedagogical and technical support materials for training.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications</strong></p><ul><li>Very good level in Microsoft Office (Excel, PowerPoint, Word).</li><li>Good command of data analysis and processing on Excel (sorting, filtering, tables, etc.).</li><li>Good knowledge of the operation of automotive embedded systems.</li><li>Good knowledge of the operation of hybrid and electric vehicle systems.</li><li>Ability to diagnose and analyze vehicle breakdowns.</li><li>Good understanding of automotive electronic and electrical architecture.</li><li>Mastery of digital tools and platforms used in automotive after-sales.</li><li>Good analytical and problem-solving skills for technical issues.</li><li>Understanding of automotive diagnostic systems and testing tools.</li><li>Ability to interact with technicians and network workshops.</li><li>Sense of organization and technical documentation management.</li><li>Good level of technical communication.</li><li>Good level in French and English (written and oral).</li><li>Training in automotive diagnostics, automotive electrical engineering, or automotive engineering.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global provider of products, solutions, and services for power distribution and connectivity in the automotive industry. The Group employs approximately 95,000 people across 23 countries and generated consolidated sales of approximately EUR 3.9 billion in 2025, excluding the former Automotive Cable Solutions division.</p><br><p>With a 74.9% ownership stake in LEONI, LUXSHARE is both the company’s majority shareholder and a strategic partner, actively supporting and enabling LEONI’s long-term growth and success while contributing to its strategic direction.</p><br><p> LEONI’s customer base spans leading global automotive OEMs, commercial vehicle manufacturers, and component suppliers.&nbsp;</p><br><p> Join us and help drive the transformation of the automotive world.</p><br><br><br>Job Description<ul><li>Provides relevant information about competition, customers and market development for all affected parties and support the development of the account plan</li><li>Checks and tracks customer requirements, RfQ pre-conditions and customer project portfolio development in order to identify and verify potential new opportunities</li><li>Negotiates product changes with the customer and collect purchase orders from customers for administration by sales support</li><li>Delivers relevant input for strategic business planning, develops measures for margin improvements and negotiates these</li><li>Supports negotiation preparation and documentation for arbitration of customer volume/demand in order to optimize production costs (S&amp;OP and MPS) is needed</li><li>Collects from customer feedback and relevant data and collects in cases of improvement needs/ escalation the status of measures/escalations LEONI internally for tracking</li><li>Identifies and categorizes customer claims together with all relevant stakeholders</li></ul><br><br>Qualifications and Experience<ul><li><p>Bachelor’s or Master’s degree in <strong>Business Administration, Sales, Marketing, Engineering, or Industrial Management</strong></p><br></li><li><p>A technical background combined with business education is a strong plus</p><br></li><li><p><strong>0–2 years of professional experience</strong> in <strong>Sales, Key Account Management, Business Development, or Commercial Project Management</strong></p><br></li><li><p>First exposure to <strong>B2B environments</strong>, ideally in <strong>industrial, automotive, or manufacturing sectors</strong></p><br></li><li><p>Fluent in <strong>French</strong> and&nbsp;<strong>English</strong> (mandatory)</p><br></li><li><p>Good command of <strong>MS Excel, PowerPoint</strong>, and CRM tools</p><br></li></ul><br><br>Interested?Apply nowAll jobs<br><p>People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.<br>LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.</p><br><br> </div>

<p>Position: Credit &amp; Collection Analyst Job Description: About Us We are a dynamic and growing organization committed to delivering excellence in financial services and risk management. Our team plays a critical role in supporting sustainable business growth through sound credit decisions, effective receivables management, and strong collaboration with commercial teams. We foster an environment where analytical thinking, accuracy, and continuous improvement are key. As part of our company s growth, Arrow Component is strengthening its teams and is looking for a Credit Analyst . About the Role As a Credit Analyst , you will be responsible for evaluating customer creditworthiness, managing credit exposure, and supporting effective credit and collection processes Key Responsibilities include: Review and analyze credit information for new and existing customer accounts to assess financial health and recommend appropriate credit limits. Conduct detailed credit analysis to identify risks and opportunities, including accounts eligible for credit line increases and accounts requiring closer monitoring. Assess and report on customer risk, providing recommendations on risk mitigation strategies and alternative financing solutions. Manage aspects of credit and collection , ensuring timely follow-up on outstanding receivables. Exercise credit authority for larger accounts where applicable. Develop, maintain, and enhance internal credit tools such as risk models, projection models, and customer credit scoring systems. Review and resolve customer credit issues, working closely with Sales and internal stakeholders. Review and release pending sales orders in line with credit policies. Coordinate communication with customers and internal teams regarding credit matters. Support onboarding of new Sales and Operations employees by explaining Financial Services processes, policies, and procedures. Contribute to (accounts receivable management) activities where needed. Who Are We Looking For? We are looking for a detail-oriented and analytical professional with strong financial acumen and a proactive approach to credit risk and collections.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications &amp; Skills: Fluent Communication skills in English 2 to 4 years of experience in credit analysis, credit management, or accounts receivable. Degree in Finance, Accounting, Economics, or a related field (preferred). Solid understanding of credit risk assessment and financial analysis. Experience working with ERP systems such as Oracle, SAP, or similar ERP tools. Familiarity with credit management practices is a strong plus. Ability to analyze complex data and make sound credit decisions. Strong problem-solving skills and attention to detail. Good communication skills with the ability to collaborate effectively with Sales and other departments. Ability to manage multiple priorities in a fast-paced environment.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Inside Sales Manager<br><br><b>Job Description:</b><p><b>About US</b>:</p><br><br><p><b>Arrow Enterprise Computing Solutions, </b>a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</p><br><br><p>As part of its growth,<b> Arrow ECS</b> is strengthening its teams and is looking for a <b>Sales Manager. </b></p><br><br><p>&nbsp;<b>Key Responsibilities </b></p><br><br><ul><li>Lead, coach, and develop a team of Team Leaders overseeing representatives responsible for renewals and expansion opportunities.</li><li>Set clear KPIs and individual action plans, monitor performance and drive accountability.</li><li>Ensure timely and accurate execution of the renewals process.</li><li>Drive proactive engagement with end users and close collaboration with partners to secure renewals and reduce churn.</li><li>Own forecasting accuracy, pipeline visibility, and renewal risk management.</li><li>Launch renewal, churn-reduction, and upsell initiatives to achieve targets.</li><li>Provide regular reporting on renewals, churn, pipeline health, and key risks using standard tools and processes.</li><li>Act as the central point of coordination between partners and customers to ensure smooth renewal execution.</li><li>Develop and execute territory and business plans aligned with regional objectives.</li><li>Maintain strong market and competitive knowledge, using insights to articulate value propositions.</li><li>Ensure CRM accuracy, opportunity tracking, and structured stakeholder communication.</li><li>Collaborate cross-functionally with Sales, Customer Success, Product, and Marketing teams.</li></ul><br><p><b>Required Skills &amp; Qualifications </b></p><br><br><ul><li>Proven experience as a manager, experience leading teams</li><li>Strong understanding of partner-led business models, pricing structures, and subscription/renewal cycles.</li><li>Solid expertise in territory management, account planning, and competitive analysis</li><li>Strong leadership and coaching skills in a performance-driven environment.</li><li>Excellent communication, negotiation, and relationship-building skills.</li><li>Proficiency with CRM tools (Salesforce or equivalent).</li><li>Fluent in English and French (German, Italian, or Spanish highly desirable).</li></ul><br><p><b>What is in it for you?</b>&nbsp;</p><br><br><ul><li>Full Permanent contract,&nbsp;</li><li>Social advantages: CNSS, CIMR, Health insurance,&nbsp;</li><li>Very good working atmosphere in a team of passionate collaborators,&nbsp;</li><li>Work culture where you can make an impact,&nbsp;</li><li>Dynamic environment with a <b>friendly work atmosphere,</b>&nbsp;</li><li>Interesting career development opportunities in a quickly growing environment,&nbsp;</li><li>Working within an international organization, recognized worldwide in its sector.&nbsp;</li></ul><br><p><b>Do you see yourself as our future colleague? If yes – send us your application.</b>&nbsp;</p><br><br><p>#LI-EK2</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable&nbsp;prices . We are part of IKEA Al-Homaizi Limited, operating in&nbsp;three countries - Kuwait, Jordan, and MOROCCO.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion &amp;&nbsp;Diversity,&nbsp;All with&nbsp;Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><p><strong>Purpose of the Job</strong></p><br><p>At IKEA, we are dedicated to delivering exceptional customer experiences. As a Account Manager, your role is crucial in building and developing relationships with our clients throughout their project journey. Your primary focus will be on ensuring customer satisfaction, fostering loyalty, and facilitating business growth.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li><p>Develop and execute an integrated customer engagement strategy to identify potential customers, understand their needs, and establish initial contact to build rapport and credibility.</p><br></li><li><p>Conduct constructive negotiations with customers to reach mutually beneficial agreements, clearly articulating terms, pricing, and contract details while addressing concerns and objections.</p><br></li><li><p>Serve as the primary liaison between customers and internal teams (designers, supply/services coordinators), ensuring clear communication and seamless coordination throughout project delivery.</p><br></li><li><p>Schedule regular follow-ups and check-ins with existing and potential customers through multiple channels (in-person meetings, phone calls, emails, social media) to provide tailored ongoing support.</p><br></li><li><p>Develop compelling sales presentations that highlight product and service value propositions, tailoring messaging to resonate with target audiences.</p><br></li><li><p>Implement quality control measures to ensure products and services meet customer expectations and maintain high standards throughout the delivery process.</p><br></li></ul><br>Qualifications<br><p><strong>Knowledge</strong></p><br><ul><li>Understanding of local market dynamics, competitor analysis, and business customer goals to develop strategic initiatives that drive sales growth.</li><li>Thorough knowledge of IKEA's product offerings, B2B range, services, and pricing to advise key clients on suitable solutions.</li><li>Strong negotiation abilities to secure favourable terms and agreements with key clients.</li></ul><p><strong>Motivation</strong></p><br><ul><li>Passion for creating exceptional customer experiences and achieving sales targets whilst fostering lasting relationships.</li><li>Resilience and adaptability to embrace changing customer needs and market trends with a positive attitude.</li><li>Alignment with IKEA's values of respect, integrity, and inclusivity.</li></ul><p><strong>Capabilities</strong></p><br><ul><li>Excellent communication, negotiation, and relationship management abilities with a customer-centric approach.</li><li>Strong problem-solving and adaptability skills with attentive listening and empathetic understanding.</li><li>Ability to manage multiple priorities efficiently whilst maintaining high service standards.</li><li>Ability to manage and develop&nbsp;accounts across multiple segments, including Construction &amp; Residential, Hospitality, and Services &amp; Workplace, adapting the commercial approach to different customer needs and business contexts.</li></ul><p><strong>Experience &amp; Education</strong></p><br><ul><li>Bachelor's degree in Business, Marketing, or related field.</li><li>3–5 years of sales experience, preferably in B2B.</li><li>Prior experience in key account management is a plus&nbsp;</li><li>Strong industry knowledge and cross-functional collaboration skills.&nbsp;</li><li>Bilingual proficiency in Arabic and English, promoting inclusivity and accessibility.</li><li>Experience in Key Account Management, B2B sales, business development or a related commercial role, preferably within one or more of the following segments: Construction &amp; Residential, Hospitality, Services &amp; Workplace.</li></ul><br>Additional Information<br><p>A few more details for you:</p><br><p>This is a full-time position based in IKEA Zenata . Some travel may be required.</p><br><p>Please send your CV in English and tell us why you would be a good fit for this role.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> <p>If you love our brands and products and understand the mission of bringing joy and indulgence to our consumers, this role can interest you! &nbsp;As a Brand Manager, you will significantly contribute to growing market share and competitively positioning our brands. &nbsp;You will be developing strategies for Brand(s) by developing and implementing ideas and projects. &nbsp;You will aim high and achieve goals together with your team.&nbsp;&nbsp;</p><br><br> <br> <br> <br> <p>Marketing Strategic Planning</p><br><br> <p>•Support the Senior Brand Manager in developing the annual brand plan, including objectives, volumes, sales mix, P&amp;L and activity plans, based on market, competitor and consumer insights.•Manage the brand budget and monitor investment effectiveness.•Monitor business performance, identify risks and opportunities, and contribute to forecasts and corrective action plans.</p><br><br> <p><strong>Advertising, Media and Consumer Engagement</strong></p><br><br> <p>•Shape and implement the activity grid in coordination with Regional teams, ensuring timely and high-quality execution.•Manage creative and media agencies across campaign development, media planning and consumer promotions.•Monitor media and digital campaign performance and recommend optimizations.•Identify relevant consumer trends, platforms and activation opportunities.•Evaluate agency performance against quality, timing and budget requirements.•Ensure consistency with brand positioning, guidelines and communication strategy across all consumer touchpoints.•Ensure compliance with applicable legal requirements.</p><br><br> <p><strong>Portfolio, Innovation and Business Development</strong></p><br><br> <p>•Monitor brand performance across sales, volumes, gross margin and marketing contribution.•Manage packaging, labelling and portfolio development projects.•Assess brand positioning and portfolio performance versus competition.•Identify and evaluate opportunities across new products, segments and categories, including business-case development.•Coordinate the development, launch and post-launch evaluation of approved innovations.</p><br><br> <p><strong>Research and Market Analysis</strong></p><br><br> <p>•Monitor sales, market and consumer KPIs, translating insights into clear recommendations and action plans.•Support research projects to assess brand health, consumer behaviour, product preferences and promotional effectiveness.</p><br><br> <p><strong>Project Management and Cross-Functional Collaboration</strong></p><br><br> <p>•Lead assigned brand projects and campaigns, coordinating stakeholders, timelines and deliverables to ensure timely execution.•Collaborate with Sales, Trade Marketing, Demand Planning, Finance, Supply Chain, Media, Research, Regional Marketing, Legal, Procurement and the NAF General Manager.</p><br><br> <br> <br> <br> <br> <ul><li>Master’s degree in Marketing, communication or sales&nbsp;</li><li>3 to 5 years of experience in Marketing</li><li>Previous experience as Assistant Brand Manager, Junior Brand Manager, or equivalent marketing role, with exposure to brand planning, campaign execution, budget management, and cross-functional projects</li><li>Experience in FMCG or consumer goods in North African markets or similar emerging markets</li><li>Advanced Excel and PowerPoint; proficiency with Microsoft Copilot or similar generative AI tools; NielsenIQ knowledge; SAP is a plus</li><li>Fluency in English, French and Arabic<br>&nbsp;</li></ul> <br> <br> <br> <p>Careers with caring built in - discover our benefits <u>here</u>.</p><br><br> <br> <br> <br> <p>Ferrero began its journey in the small town of <strong>Alba in Piedmont, Italy, in 1946.</strong> Today, it is one of the world’s largest sweet-packaged food companies, with many <strong>iconic brands</strong> sold in countries all over the world. Find out more about Ferrero at <u>ferrero.com</u>.</p><br><br> <br> <br> <br> <p>Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.</p><br><br> <br> <br> <br><br> </div>

<br>About the Role:<br>If you love our brands and products and understand the mission of bringing joy and indulgence to our consumers, this role can interest you! As a Brand Manager, you will significantly contribute to growing market share and competitively positioning our brands. You will be developing strategies for Brand(s) by developing and implementing ideas and projects. You will aim high and achieve goals together with your team.<br>Main Responsibilities:<br>Marketing Strategic Planning<br>Support the Senior Brand Manager in developing the annual brand plan, including objectives, volumes, sales mix, P&amp;L and activity plans, based on market, competitor and consumer insights.<br>Manage the brand budget and monitor investment effectiveness.<br>Monitor business performance, identify risks and opportunities, and contribute to forecasts and corrective action plans.<br>Advertising, Media and Consumer Engagement<br>Shape and implement the activity grid in coordination with Regional teams, ensuring timely and high-quality execution.<br>Manage creative and media agencies across campaign development, media planning and consumer promotions.<br>Monitor media and digital campaign performance and recommend optimizations.<br>Identify relevant consumer trends, platforms and activation opportunities.<br>Evaluate agency performance against quality, timing and budget requirements.<br>Ensure consistency with brand positioning, guidelines and communication strategy across all consumer touchpoints.<br>Ensure compliance with applicable legal requirements.<br>Portfolio, Innovation and Business Development<br>Monitor brand performance across sales, volumes, gross margin and marketing contribution.<br>Manage packaging, labelling and portfolio development projects.<br>Assess brand positioning and portfolio performance versus competition.<br>Identify and evaluate opportunities across new products, segments and categories, including business-case development.<br>Coordinate the development, launch and post-launch evaluation of approved innovations.<br>Research and Market Analysis<br>Monitor sales, market and consumer KPIs, translating insights into clear recommendations and action plans.<br>Support research projects to assess brand health, consumer behaviour, product preferences and promotional effectiveness.<br>Project Management and Cross-Functional Collaboration<br>Lead assigned brand projects and campaigns, coordinating stakeholders, timelines and deliverables to ensure timely execution.<br>Collaborate with Sales, Trade Marketing, Demand Planning, Finance, Supply Chain, Media, Research, Regional Marketing, Legal, Procurement and the NAF General Manager.<br>About You:<br>• Master s degree in Marketing, communication or sales<br>• 3 to 5 years of experience in Marketing<br>• Previous experience as Assistant Brand Manager, Junior Brand Manager, or equivalent marketing role, with exposure to brand planning, campaign execution, budget management, and cross-functional projects<br>• Experience in FMCG or consumer goods in North African markets or similar emerging markets<br>•<br>Advanced Excel and PowerPoint; proficiency with Microsoft Copilot or similar generative AI tools; NielsenIQ knowledge; SAP is a plus<br>• Fluency in English, French and Arabic<br>What We Offer:<br>Careers with caring built in - discover our benefits here .<br>About Ferrero:<br>Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com .<br>DE&amp;I at Ferrero:<br>Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.<br>

<p>&nbsp;You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognised, and well rewarded. You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other. Job Purpose The Business Development Manager (BDM) is a commercial customer facing role that will support the wider sales team to deliver the Contract Logistics services in line with the Integrator strategy. The BDM will play an active role in managing and expanding a personal customer portfolio as a function of business needs. The purpose of the role is to deliver planned levels of business (Contract Logistics) from new and existing direct accounts, with a clear focus on strategically aligned verticals products. Responsibilities New Customer Development Generate Maersk Contract Logistics pipeline and being a door opener for new opportunities as well as managing the day-to-day customer relationship. Accountable for the delivery of the Maersk Contract Logistics from a new customer portfolio through the sale of Maersk solutions and focus on Profitable Growth Accountable for developing and executing complex solutions for identified customer pain points and collaborating with all relevant product owners to ensure meeting customer expectations. Accountable for ensuring that contracts/ agreements/ SOP s for all customers within the portfolio comply with guidelines, are comprehensively documented, maintained and appropriately communicated to all relevant Maersk Contract Logistics parties. Creating and Executing Customer growth strategies Accountable for creating and maintain customer strategies with a clear focus on pains and needs aligned with Maersk Solution design. Accountable for identifying of and pursuit of potential customers in line with the vertical direction and strategy. Accountable for the Upselling process within the assigned territory, whereby non-Controlled shippers and network derived sales leads are comprehensively pursued. Ways of Working Accountable for ensuring that commercial processes, guidelines, tools, and procedures are adopted without exception. Supporting CRM Open sales pipeline is sufficiently robust to ensure delivery of required Closed Won targets, whilst simultaneously ensuring an adequately strong platform for delivering result performance in the coming financial result period Accountable for ensuring that periodically introduced sales campaigns to drive focused development of the Sales portfolio are executed within the territory scope. KPIs and objectives agreed on an annual basis in conjunction with direct manager. Who we are looking for Experience in a customer facing commercial role, within the Contract logistics industry. A high level of understanding of logistics and forwarding products, solutions, and terminology, in the local market. Proven track record of targeting, pursuing and winning opportunities, through both personal and collaborative selling efforts. Proven track record in a matrix, multi-cultural organisation, building strong relationships and networks both locally and internationally. Well developed communication, persuasiveness, influencing and negotiation skills. Has strong consultative selling and questioning&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>Experience in a customer facing commercial role, within the Contract logistics industry. A high level of understanding of logistics and forwarding products, solutions, and terminology, in the local market. Proven track record of targeting, pursuing and winning opportunities, through both personal and collaborative selling efforts. Proven track record in a matrix, multi-cultural organisation, building strong relationships and networks both locally and internationally. Well developed communication, persuasiveness, influencing and negotiation skills. Has strong consultative selling and questioning skills Demonstrable ability to handle most common customer objections. Self Motivated and performance driven.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Jameel Motors</strong> is characterized by a <strong>performance-driven and competitive culture</strong>, where ambition, customer focus and the achievement of concrete results play a central role. This dynamic is complemented by a <strong>collaborative dimension</strong>, fostering trust, teamwork and employee support. The company also maintains openness to <strong>innovation</strong>, supporting adaptability and evolving practices. This balance creates a demanding, collaborative and success-oriented work environment. </p><br><br> <br> Job : <p>To define, lead, and execute the national fleet and corporate sales strategy in order to drive sustainable volume growth, profitability, and market share. The Fleet Director develops strategic partnerships with key fleet customers, leasing companies, and institutional clients, ensuring the company's positioning as a preferred mobility partner while balancing volume, profitability, and brand value.</p><br><br><p><strong>Fleet strategy &amp; Business Leadership</strong></p><br><br><ul><li>Develops in accordance with the Geneal sales manager a yearly strategy (hochin) and have it implemented in an actionable plan</li><li>Define and implement the national fleet strategy aligned with the company's overall commercial and strategic objectives</li><li>Develop annual and mid-term fleet business plans, including volume, revenue, and profitability targets</li><li>Identify priority segments: Leasing companies, Rental companies, Corporate fleets, Government &amp; public sector, Key national account</li><li>Sets and monitors volume target by key account</li><li>Define pricing, discount and margin strategy</li><li>Generates, develops and communicates on opportunities, assessing promotion's effectiveness, and monitoring sales profitability</li><li>Ensure agreements are proposed, discussed and agreed on with main key accounts on a yearly basis</li></ul><p><strong>Key Accounts &amp; Strategic Partnerships</strong></p><br><br><ul><li>Develop and maintain executive-level relationships with major fleet customers and partners.</li><li>Lead negotiation of strategic fleet agreements and framework contracts.</li><li>Position the company as preferred supplier for major national and international fleet clients.</li><li>Identify and secure new strategic accounts.</li></ul><p><strong>Corporate sales tactics</strong></p><br><br><ul><li>Organizes visits to current and potential Key accounts and recommends suitable products and services that fit well with accounts Business needs.</li><li>Validates tactical plans created by the KA representatives in order to boost sales in defined moments during the year (special promotions, proper accounts offers)</li><li>Supervises good sales service quality, respect of delivery commitment and all sales administration process,</li><li>Coordinate with Sales, Marketing, Supply Chain, Finance, and After-Sales to ensure fleet business success</li></ul><p><strong>Market intelligence</strong></p><br><br><ul><li>Monitor fleet market trends, competition, and mobility evolution to adapt strategy</li><li>Monitors Competition's activities and pricing within corporate environment</li><li>Establishes quick sales countermeasures to face competition's plans</li><li>Develops sales arguments to be used as competitive advantages Vs competition</li></ul><p><strong>Sales processes &amp; Administration</strong></p><br><br><ul><li>Sets the work procedures in relevant region and ensure its implementation</li><li>Coordinates and optimizes the activity and monitor the daily management</li><li>Leads PS (Problem Solving) projects as per company agenda and facilitate QCC (Quality Control Circle) projects</li></ul><p><strong>Team management</strong></p><br><br><ul><li>Participates in staffing and directs training, development and performance evaluations of his team</li><li>Lead, develop, and structure the fleet and corporate sales team</li></ul><p><strong>Governance, Reporting &amp; Continuous Improvement</strong></p><br><br><ul><li>Define performance objectives and monitor results</li><li>Develop talent pipeline and succession planning</li><li>Foster a high-performance and customer-centric culture</li><li>Provide regular reporting to executive leadership on fleet performance</li><li>Ensure compliance with company policies and governance</li><li>Lead continuous improvement and operational excellence initiatives</li></ul> <br> <br> Required profile : <p>University degree, ideally in economics</p><br><br><p>10 to 15 years' experience in automotive or Sales Fleet ideally 2 years in the same position</p><br><br><p>Preferably experience in multinational companies or large national company</p><br><br> <br><br> </div>

<p>What you will be doing at ARROW: Maintain customer, lead, and sales activity data in the CRM system by entering, organizing, and maintaining it accurately, Providing administrative support to the sales team, Handling Vendor requests and issues related to orders</p><p><strong>Desired Candidate Profile</strong></p><p>Fluent level in (German) Excellent written and oral communication skills, Ability to work in teams and collaborate with other departments</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>What makes us Qlik?</strong><br><span>A </span><span>Gartner® Magic Quadrant™ Leader for 16 years in a row</span><span>, Qlik helps teams get more out of AI with trusted data products, a powerful analytics engine, and AI agents. This helps teams reduce risk and operating costs, while scaling AI responsibly. </span><br><span>Used by 75% of the Fortune 500, Qlik works with the systems organizations already use, maintaining flexibility without lock-in.</span><br><strong>The Demand Specialist Role</strong><br><span>This role supports a company’s sales initiatives through centralized operations that drive demand generation and lead management. Responsibilities include assisting with campaign execution, analyzing performance data, managing tools like CRM systems, and helping ensure alignment with sales teams. </span><br><span>It offers hands-on experience with demand creation strategies, providing opportunities to build skills in data analytics, marketing technology, and cross-functional collaboration. Ideal for someone looking to launch a career in tech marketing, sales development, or revenue operations, this role involves early-stage lead qualification, campaign follow-up, pipeline acceleration, and marketing-to-sales handoff. </span><br><span>This is a non-commissioned position focused on learning, teamwork, and professional growth.</span><br><strong>This role is a great way to track into Sales at Qlik!</strong><br><strong>What makes this role interesting?</strong><br><strong>Hands-on experience with cutting-edge marketing tools: </strong><span>Work with platforms like Salesforce, LinkedIn, 6Sense, SalesLoft, ZoomInfo, and Qlik Sense to execute projects and analyze data, gaining valuable technical skills.</span><br><strong>Impactful contributions:</strong><span> Play a key role in demand generation strategies, helping drive measurable business growth and seeing the results of your work.</span><br><strong>Dynamic learning environment:</strong><span> Collaborate with cross-functional teams, blending creativity and analytics to solve real-world marketing challenges.</span><br><strong>Here’s how you’ll be making an impact:</strong><br><span>A comprehensive onboarding experience paired with mentorship from seasoned professionals to ensure a strong start. Our supportive and inclusive culture fosters curiosity, creativity, and personal growth, while providing exposure to career paths across sales, marketing operations, and analytics. </span><br><span>Team members have access to a variety of professional development tools, training programs, and networking opportunities. In addition, we provide a competitive salary and benefits package to support your overall well-being and success.</span><br><strong>We’re looking for a teammate with:</strong><br><strong>Communication Skills:</strong><span> Strong verbal and written communication abilities for reaching out to prospects, crafting emails, and engaging in meaningful conversations.</span><br><strong>Research Abilities:</strong><span> Capability to identify and research potential leads, industries, and markets to support targeted outreach.</span><br><strong>Time Management:</strong><span> Ability to prioritize tasks and manage multiple outreach campaigns or projects simultaneously.</span><br><strong>Team Collaboration:</strong><span> Willingness to work in a team environment, supporting sales and marketing departments with data, insights, and strategy implementation.</span><br><strong>Tech Savviness:</strong><span> Comfort with using digital tools, social media platforms, and sales engagement software.</span><br><strong>Adaptability:</strong><span> Ability to quickly learn new concepts and adjust to the needs of a fast-paced, evolving environment.</span><br><strong>Problem-Solving:</strong><span> Ability to think critically and creatively to engage prospects and resolve challenges.</span><br><strong>Motivation and Initiative:</strong><span> A proactive attitude with the drive to meet goals, learn, and contribute to the company's growth.</span><br><strong>****************CALLING ALL COLLEGE GRADS***********</strong><br><strong>The location for this role is:</strong><br><span>King of Prussia, PA or Boston, MA</span><br><span>Hybrid: #LI-Hybrid</span><br><strong>Apply now and help change how the world transforms complex data landscapes into actionable insights and turns complex data challenges into new opportunities!</strong><br><strong>More about Qlik and who we are:</strong><br><span>Find out more about ‘Life at Qlik’ on social: </span>Instagram, LinkedIn, YouTube<span>, and </span>X/Twitter<span>, and to see all other opportunities to join us and our values, check out our </span>Careers Page.<br><strong>What else do we offer?</strong><br><ul><li><span>Named in Newsweek’s ‘Americas Greatest Workplaces 2025’: </span>https://rankings.newsweek.com/americas-greatest-workplaces-2025.</li><li><span>Genuine career progression pathways and mentoring programs.</span></li><li><span>Culture of innovation, technology, collaboration, and openness.</span></li><li><span>Flexible, diverse, and international work environment.</span></li></ul><br><span>Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our </span>Corporate Responsibility Employee Programs.<br><strong>Salary and Benefits:</strong><span> The anticipated base salary range for this role is $43,000.00 USD MIN – $52,000.00 USD MAX per year. Final compensation offered by Qlik will be based on factors such as the candidate’s location, job-related skills, education, experience, and other business and organizational needs.</span><br><span>This position is eligible for comprehensive benefits, including - but not limited to - medical, dental, and vision coverage life and AD&amp;D, short and long-term disability coverage, paid time off, paid parental / maternity leave, participation in a 401(k) program that includes company match, and many other additional voluntary benefits.</span><br><strong>Application Window:</strong><span> The application window is 60 days, but applicants are encouraged to apply as soon as possible. The posting will be removed before the application window closes if the position is filled.</span><br><strong>For positions in Massachusetts:</strong><span> It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.</span><br><span>Qlik is an Equal Opportunity/Affirmative Action Employer. We are committed to fostering a workplace that is diverse, equitable, and inclusive.</span><br><span>Qualified applicants will receive consideration for employment without regard to actual or perceived: race, color, religion, sex, sexual orientation, gender identity, pregnancy and related medical conditions, genetic information, national origin, age, marital status, protected veteran status, disability status or any other characteristic protected by applicable law. For United States applicants and employees, go to the US Department of Labor’s website to review the Equal Employment Opportunity Posters, including the “Know Your Rights” and “Pay Transparency Nondiscrimination” posters.</span><br><span>If you need assistance applying for a role due to a disability, please submit your request via email to </span>accessibilityta@qlik.com<span>. Any information you provide will be treated according to Qlik’s</span> Recruitment Privacy Notice<span>. Qlik may only respond to emails related to accommodation requests.</span><br><span>Qlik uses artificial intelligence (e.g. Talent Intelligence developed by Eightfold) to screen and summarize resumes, assess and evaluate candidates, and score candidates for all positions at Qlik. Any hiring decision will involve a human review, and you will not be subject to decisions based solely on automated means. For questions about this tool, contact </span>accessibilityta@qlik.com<span>.</span><br><span>Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.</span><br><br> </div>

<p><b>Position Overview:</b></p><p>The Sales Operations Associate, executes daily operational tasks within a global environment. The role focuses on order processing, backlog management, and cross-functional collaboration to ensure customer satisfaction and policy compliance.</p><p><br></p><p><b>Key Responsibilities:</b></p><p><br></p><p>Support to Sales and Operations Account Managers</p><p><br></p><p>Order Management: Process customer orders by verifying PO accuracy (pricing, specs, terms) and resolving discrepancies. Manage the full order lifecycle within the ERP system, ensuring alignment with customer delivery expectations and vendor availability.</p><p>Respond to inquiries regarding order status and resolve customer order difficulties.</p><p><br></p><p>May manage customer quote activities in line with specific strategies and quoting processes.</p><p><br></p><p>Backlog Management: Maintain control of the open backlog of orders, from entry through production, delivery and invoicing.</p><p>Service Delivery: Meet established Service Level Agreements (SLAs).</p><p>Compliance &amp; Collaboration: Ensure adherence to policies and regulations while working with account managers, supply chain, integration facility, RMA and other Arrow teams</p><p><br></p><p><b>Key Competencies:</b></p><p><br></p><p>Communication efficiency</p><p>Detail-Oriented: Precision in data entry and complex problem-solving.</p><p>Resilient: Ability to remain professional under pressure and handle sensitive requests.</p><p>Adaptable: Comfortable in a fast-paced environment with evolving tools and priorities.</p><p>Proactive: Strong ability to prioritize urgent tasks and meet strict deadlines.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p style="font-size: 11px;">Education: Degree in Business, Administration, Supply Chain, Logistics, or a related field.</p><p style="font-size: 11px;">Experience: 1–3 years in sales operations or customer service (product-based industry preferred).</p><p style="font-size: 11px;">Technical Skills: Hands-on experience with ERP systems and proficiency in Microsoft Excel</p><p style="font-size: 11px;">Languages: High level of English (written and oral).</p><div><br></div>

<p>Job Purpose Drive the growth of Evident business across Africa by developing market opportunities, strengthening distributor performance, and engaging directly with key customers and stakeholders. The role acts as the key technical interface between distributors, customers, and internal teams to ensure effective market and project pipeline development, conversion, and execution. Key Responsibilities Identify and develop growth opportunities across key industries including oil &amp; gas, petrochemicals, power generation, aviation, and manufacturing. Execute market development plans in alignment with regional strategy. Strengthen distributor performance through technical support, joint engagement, and sales development. Generate, qualify, and drive opportunities to closure in collaboration with distributors. Engage with end-users, EPCs, and inspection service providers to promote solutions and influence specifications. Support preparation of technical proposals and commercial offers aligned with customer needs. Deliver product demonstrations, application support, and technical evaluations. Conduct training, workshops, and seminars for distributors and customers. Maintain accurate pipeline management and forecasting through CRM tools.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in engineering or a related technical discipline</li><li>Experience in NDT (Non Destructive Testing) sales or industrial inspection technologies</li><li>Knowledge of NDT methods (UT, PAUT, Eddy Current, RVI)</li><li>Experience with oil &amp; gas operators, inspection service providers, or industrial asset owners preferred</li><li>Proven technical sales and business development capability</li><li>Communication and stakeholder management skills</li><li>Ability to work independently in a regional, distributor-driven environment</li><li>Extensive travel requirement (&gt;50%) across Africa, with travel to the Middle East</li></ul>

<p>As Arrow Global Components (AGC), a part of Arrow Electronics, we are a global leader in the distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to clients around the world. Our business is built on trusted, long-lasting relationships with industry leaders both suppliers and customers. We are currently looking for a Customer Service Representative (English Speaker) to join our team. In this role, you will support the Sales team by enhancing customer relationships through proactive management of the entire customer order lifecycle from clean order entry to invoicing and delivery. You will also manage customer-reserved inventory to meet shared goals for both Arrow and our customers. This position follows a hybrid work model from our office based in Casablanca . Your main responsibilities will include: Managing the Order-to-Invoice process, Communicating with customers and suppliers, providing after-sales support (primarily via email, occasionally by phone or chat), Order management and backlog monitoring, Handling and responding to customer requests and backlog changes, Coordinating with internal departments such as Sales and Logistics, Ensuring On-Time Delivery in line with customer and company targets, Driving customer satisfaction and process efficiency.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proficiency in English &amp; French</li><li>Solid knowledge of Microsoft Office , especially Excel (intermediate to advanced)</li><li>Previous experience in Customer Service</li><li>Excellent communication and coordination skills</li><li>A customer-focused mindset</li><li>Strong team player.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Join our dynamic company in the <strong>distribution</strong> sector as a <strong>Customer Service Representative</strong>, based in <strong>Agadir</strong>. Your role will be central to our customers' satisfaction, actively contributing to our brand's image and success.</p><br><br><p>Your main goal will be to ensure an exceptional customer experience by developing and maintaining strong, long-lasting relationships. You will be an ambassador for our brand, providing personalized follow-up and professionally meeting each customer's expectations.</p><br><br><p>Your main tasks will include:</p><br><br><ul><li>Welcoming and advising customers with courtesy and professionalism.</li><li>Managing customer requests, whether commercial, technical, or administrative.</li><li>Processing orders, returns, and complaints as quickly as possible.</li><li>Contributing to customer loyalty through regular follow-up and attentive listening.</li><li>Helping to achieve sales and customer satisfaction goals.</li><li>Collaborating with internal teams to ensure smooth operations.</li></ul> <br> Required profile : <p>A money transfer company is looking for customer service representatives in Agadir.</p><br><br><p>Tasks:</p><br><br><p>-Welcome, listen to, and advise customers in the branch.<br>-Identify needs and propose personalized solutions.<br>-Maintain a trusting relationship and ensure customer portfolio loyalty.<br>-Prospect for new customers.<br>-Contribute to customer satisfaction through the quality of service provided.</p><br><br><p>Required skills:</p><br><br><p>-Knowledge of sales and negotiation techniques.<br>-Good oral and written communication skills.<br>-Listening and communication skills.<br>-Customer focus and service orientation.<br>-Team spirit and thoroughness.<br>-Ability to manage priorities and stress.</p><br><br><p>Training and experience:</p><br><br><p>-Bac+2 / Bac+3 in Commerce, Management, Marketing, or equivalent.<br>-1 to 2 years in a similar role (customer relations, sales, commercial service).</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>SUMMARY OF THE ROLE</span></p><br>Reporting to the General Manager, you will be responsible for strengthening Jotun’s market position and competitiveness across the assigned portfolio. You will leverage deep customer, shopper and market insights to identify growth opportunities, drive profitable growth and develop impactful marketing initiatives and innovations that address customer needs. You will work closely with Sales and other key functions to execute the segment and category strategies within agreed budgets. The position is based in Casablanca, Morocco.<p><span>Responsibilities:</span></p><br><ul><li><span>Initiate and implement campaigns, launches, innovations, or similar based on market analysis, competitor monitoring, and customer insight within assigned areas of responsibility.</span></li><li><span>Drive segment, category, brand, product, or solution performance and leverage business potential through projects and processes in cooperation with other functions</span></li><li><span>Ensure the necessary marketing vehicles (products, systems, and marketing material) are in place.</span></li><li><span>Generate marketing deliverables (insight, business case, key selling arguments, and communication package)</span></li><li><span>Drive the Category innovation strategy by identifying consumer insights and preparing Innovation concepts in cooperation with the Innovation Manager.</span></li><li><span>Responsible for growing category and brand with support from the region, local sales, technical, supply chain, and customer network to achieve agreed financial results and market share.</span></li><li><span>Develop and maintain local assortment and identify market needs, closely coordinate with different functions to increase market shares and profitability.</span></li><li><span>Coordinate and assist in devising the strategies, plan, budget, etc., in order to achieve the company’s objectives and targets.</span></li><li><span>Responsible for new product launches and implementations by working closely with local and regional marketing teams in order to drive the success of new innovations.</span></li><li><span>Develop and implement proper pricing and product management strategies by analyzing market information and working closely with the Sales team in order to increase sales and market share in the responsible geographical area.</span></li><li><span>Being able to match Jotun's product portfolio to our target markets, identifying the gaps, and deciding on corrective action or products needed, matching these needs with correct innovations.</span></li></ul><p><span>WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</span></p><br><p><span>What we look for<br></span></p><br><ul><li><span>At least 7 years of experience in Marketing, with strong exposure to Retail / Trade Marketing, ideally in Paints, FMCG, Construction or a related industry.<br></span></li><li><span>Proven experience in category, product and brand management, preferably within a retail/distributor environment.<br></span></li><li><span>Strong understanding of customer insights, shopper behaviour, market trends and competitor analysis, with the ability to identify growth opportunities.<br></span></li><li><span>Experience in launching products, developing go-to-market strategies, pricing and in-store marketing initiatives in close collaboration with Sales.<br></span></li><li><span>Commercially driven, analytical and hands-on, with strong stakeholder management and a proven ability to deliver growth, market share and profitability.<br></span></li></ul><p><span>What we offer<br></span></p><br><ul><li><span>Competitive compensation and benefits. <br></span></li><li><span>Continuous learning opportunities and training activities through on-the-job training and our in-house learning. <br></span></li><li><span>Career development opportunities across multiple disciplines and geographies. <br></span></li><li><span>Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores. <br></span></li><li><span>A supportive and inclusive company culture where you can be your authentic self. <br></span></li><li><span>A focus on having fun together through team buildings and social activities.<br></span></li></ul><p><br><span><b>POSITION INFORMATION</b></span></p><br><p><b>Company:</b></p><br>Jotun Maroc Sarl D Associe Unique<p><br><b>Contract Type:</b></p><br>Regular<p><b>Time Type:</b></p><br>Full time<p><span><b>CLOSING DATE (dd.mm.yyyy):</b></span></p><br>27.10.2026<p><span>WHO WE ARE</span></p><br>Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.Jotun Maroc, established in 2009, is one of the key markets within the MEIA region. With a sales office and a rapidly growing team, we aim to further strengthen Jotun’s position in Morocco through ambitious market growth plans that focus on innovation, efficiency and profitability.<p>Visit our Career Page to know more about life at Jotun.</p><br><p>Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.</p><br><p>If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this. &nbsp;</p><br><p>If you think that this role is what you could be doing next, apply now!</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><strong>Your tasks:</strong></p><br><br><ul><li>Develop marketing and communication strategies (online and offline) specific to the home appliance sector</li><li>Develop a multi-channel marketing and communication plan: objectives, targets, budget, actions, and timeline</li><li>Lead the brand's digital marketing strategy (social networks, website, e-mailing, online advertising, SEO) and align it with on-the-ground actions</li><li>Manage community management: daily animation of social networks (usage tips, tutorials, new products, promotions, quizzes, contests) according to current posting trends</li><li>Optimize the website and implement e-mailing campaigns to build customer loyalty</li><li>Design advertising campaigns across various channels with communication agencies, and establish partnerships with influencers and bloggers</li><li>Produce communication materials (flyers, brochures, catalogs, product sheets, advertisements), and collaborate with agencies and external service providers (POS displays, roll-ups)</li><li>Coordinate the evolution of the showroom and related activities</li><li>Be present on the ground (showroom, points of sale, distributors, trade shows, and events) to monitor the effective execution of marketing actions, check the conformity of POS displays, gather feedback from customers and the sales network, and report needs</li><li>Organize participation in trade shows and exhibitions, plan new product launch events, coordinate press relations, and maintain a network in the media world</li><li>Maintain ongoing market watch, identify trends, new needs, and consumption patterns</li><li>Analyze the company's product mix elements: brand platform, products, pricing, promotion-communication, sales</li><li>Analyze sales statistics and forecast vs. actual deviations, identify the most profitable segments, propose loyalty or reactivation actions</li><li>Develop new product ranges</li><li>Track KPIs, evaluate campaign effectiveness, and prepare reports for management</li><li>Follow sales administration procedures and dashboards</li><li>Manage the communication operations budget under the authority of management</li></ul> <br> Required profile : <ul><li>Master's degree (Bac+5) in Marketing and Communication</li><li>8 years of experience in 'Product' and 'Brand' marketing and communication, including experience in a communication agency, within a company, as well as significant experience in digital marketing and managing on-the-ground activities</li><li>Expertise in digital and traditional communication strategies</li><li>Proven expertise in digital marketing: SEO, SEA, social advertising, e-mailing, analytics, e-commerce</li><li>Ability to analyze market data and derive relevant strategies</li><li>Very good communication skills in French, both written and spoken, mastery of professional English</li><li>Creativity and intellectual curiosity, analytical and synthesis skills</li><li>Interpersonal skills, ability to maintain a network</li><li>Enjoys field work, customer contact, and active presence with teams and partners</li><li>Ability to organize, work under pressure, and manage multiple projects simultaneously</li><li>Sense of responsibility, autonomy, adaptability, ability to propose solutions</li><li>Passion for the home appliance industry and understanding of consumer expectations in this field</li><li>Availability and mobility for frequent field travel (points of sale, trade shows, events)</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Within our company, specialized in <b>Insurance / Brokerage</b> and located in the heart of <b>Casablanca</b>, an opportunity for a <b>Customer Relations Intern</b> is open to you. This is the ideal time to launch your career in a dynamic and stimulating environment, where your potential will be fully valued.</p><br><br><p>Your role will be to actively contribute to the excellence of our customer service. You will participate in retaining our customers and continuously improving our services, by providing valuable support to the sales team.</p><br><br><p>Your main tasks will include:</p><br><br><ul><li>Welcoming and providing personalized advice to clients, whether by phone, email, or in person.</li><li>Handling customer requests, complaints, and resolving issues promptly.</li><li>Participating in updating client files and tracking sales actions.</li><li>Contributing to the organization of events or customer communication campaigns.</li><li>Supporting sales representatives in their daily tasks.</li></ul> <br> <br> Required profile : <p>You have completed a <b>3-year degree (Bac +3)</b>, ideally in <b>Insurance</b> or <b>Banking professions</b>.</p><br><br><p>Previous experience of <b>1 to 1 year</b> in a similar role or in customer service will be a valuable asset for quickly understanding the job's challenges.</p><br><br><p>To succeed in this internship, key skills are sought:</p><br><br><ul><li>Excellent interpersonal skills and proven communication ease.</li><li>Active listening skills and a real customer focus.</li><li>Good organization and accuracy in information processing.</li><li>Proficiency in common computer tools (Office Suite).</li><li>Strong motivation and a desire to learn in the insurance sector.</li></ul><p>If this profile matches you and you wish to grow within a recognized organization, don't wait! Apply now by clicking the button "Send my CV to the recruiter".</p><br><br> <br><br> </div>

<p>As we strengthen our presence in the information market, we are looking for a motivated Sales Representative to help us develop our pipeline and support our growth in the Moroccan and African markets. The Sales Development Representative (SDR) will play a key role in our sales process by qualifying leads and conducting prospecting activities to identify new business opportunities.</p><p><strong>Main Responsibilities:</strong></p><ul><li>Deployment of the commercial strategy: Design and implement an action plan aligned with objectives and macro/microeconomic trends.</li><li>Active prospecting: Identify and engage new clients through calls, professional networks, events, and partnerships.</li><li>Needs analysis: Understand local market expectations regarding commercial information and propose adapted solutions.</li><li>Promotion of Business Information solutions: Highlight URBA360 and the Quality Label financial excellence certification as levers for performance and trust.</li><li>Follow-up &amp; Reporting: Ensure objectives are met, negotiate and finalize contracts, ensure customer satisfaction follow-up.</li><li>Competitive intelligence: Analyze competitors' actions to adjust strategy accordingly.</li><li>Digitalization: Master Coface tools (Icon/URBA, Broker Portal, EL Portal, Cofanet, EDM).</li><li>Quality of service: Ensure KPI achievement and optimize the integration of commercial information.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications</strong></p><ul><li><strong>Experience:</strong> 3-5 years in B2B commercial development or business development, with a focus on the Maghreb region market.</li><li><strong>Relationship Skills:</strong> Strong ability to establish and maintain trusting relationships.</li><li><strong>Communication:</strong> Excellent oral and written communication skills, with a keen sense of interpersonal skills.</li><li><strong>Customer Orientation:</strong> Ability to understand customer needs and match them with our solutions.</li><li>Motivation and tenacity, with a proactive and results-oriented mindset.</li><li><strong>Technical Skills:</strong> Proficiency in Excel tools for reporting and analysis.</li></ul>