Telesales Jobs in Morocco

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market. </p><br><br> <br> Job : <p>After-Sales Service Technician | Lissasfa (Casablanca) | Fixed-Term Contract</p><br><br><p>Missions and activities:<br>-Ensure the registration of fixed assets<br>-Carry out the control and reconciliation of fixed assets with replacement vehicles delivered to customers<br>-Analyze and negotiate damage repair quotes (technical and financial coherence).<br>-Approve quotes in compliance with internal procedures<br>-Follow up on repair progress until the vehicle is returned to its original condition<br>-Ensure the reduction of vehicle downtime during repairs in coordination with the insurance, logistics, and customer relations departments<br>-Ensure the flow of information between the field, the technical support center, and the sales team<br>-Assist end-users in their relations with repair networks<br>-Ensure control over costs related to damage repair.<br>-Maintain good relationships with service providers<br>-Resolve customer disputes and inform relevant departments of their outcome.<br>-Comply with the standards and procedures in force within the company.<br>-Handle customer complaints in liaison with the complaints department<br>-Maintain communication between the Department and other company departments</p><br><br> <br> Required profile : <p>-Immediate availability<br>-Bachelor's degree (3 years of higher education) in automotive mechanics<br>-Negotiation skills with suppliers<br>-Optimization of supplier relations<br>-Rigor in administrative file follow-up<br>-Technical knowledge in the automotive field<br>-Mastery of the automotive vehicle repair process<br>-In-depth knowledge of spare parts</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Auto Nejma Maroc S.A.</strong> operates within a corporate culture driven by <strong>innovation</strong>, where agility, openness to new ideas and continuous improvement play a central role. This dynamic is balanced by a strong sense of <strong>collaboration</strong>, encouraging teamwork, supportive management and employee engagement. The company also relies on a solid <strong>organizational</strong> culture, ensuring rigor, efficiency and quality execution, while maintaining a clear focus on <strong>performance</strong> and results. This balance creates a stimulating, structured and collaborative work environment. </p><br><br> <br> Job : <p><strong><span>The Junior Product Manager will be responsible for: </span></strong></p><br><br><ul><li>Defining, developing, and managing products in the model portfolio throughout their lifecycle, from selection to showroom display,</li><li>Being responsible for adapting the marketing mix of the ranges to develop market share, turnover, and profitability,&nbsp;</li><li>Participating in the development of the overall marketing plan,&nbsp;</li><li>Conducting or commissioning market research,&nbsp;</li><li>Analyzing the competitive environment,&nbsp;</li><li>Establishing the positioning of their product portfolio,&nbsp;</li><li>Informing the press about new products, </li><li>Monitoring the design and updating of sales support tools.&nbsp;</li></ul> <br> Required profile : <ul><li><span><span>Higher education degree from a business or engineering school (Bac +4/5) with a specialization in marketing and an interest in the automotive sector.</span></span></li><li><span><span>First experience in marketing or sales in the automotive or industrial sector is desirable.</span></span></li><li>Proficiency in English and French.&nbsp;</li></ul><p><u><em><span><span><strong>Technical skills:</strong></span></span></em></u></p><br><br><ul><li><span><span>Ability to master various marketing research techniques,</span></span></li><li><span><span>Ability to master product launch processes: product planning, logistics, promotion, distribution...,</span></span></li><li><span>Ability to master communication techniques (media plans, ATL/BTL, GRP, reach, distribution, media buying channels...) ...</span></li></ul><p><u><em><span><span><strong>Behavioral aptitudes:</strong></span></span></em></u></p><br><br><ul><li><span><span>Rigor and management skills to ensure effective budget tracking,</span></span></li><li><span><span>Good writing and communication skills,</span></span></li><li><span><span>Open-mindedness and curiosity,</span></span></li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market. </p><br><br> <br> Job : <p>After-Sales Service Technician | Lissasfa (Casablanca) | Fixed-Term Contract</p><br><br><p>Missions and activities:<br>-Ensure the registration of fixed assets<br>-Carry out the control and reconciliation of fixed assets with replacement vehicles delivered to customers<br>-Analyze and negotiate damage repair quotes (technical and financial coherence).<br>-Approve quotes in compliance with internal procedures<br>-Follow up on repair progress until the vehicle is returned to its original condition<br>-Ensure the reduction of vehicle downtime during repairs in coordination with the insurance, logistics, and customer relations departments<br>-Ensure the flow of information between the field, the technical support center, and the sales team<br>-Assist end-users in their relations with repair networks<br>-Ensure control over costs related to damage repair.<br>-Maintain good relationships with service providers<br>-Resolve customer disputes and inform relevant departments of their outcome.<br>-Comply with the standards and procedures in force within the company.<br>-Handle customer complaints in liaison with the complaints department<br>-Maintain communication between the Department and other company departments</p><br><br> <br> Required profile : <p>-Immediate availability<br>-Bachelor's degree (3 years of higher education) in automotive mechanics<br>-Negotiation skills with suppliers<br>-Optimization of supplier relations<br>-Rigor in administrative file follow-up<br>-Technical knowledge in the automotive field<br>-Mastery of the automotive vehicle repair process<br>-In-depth knowledge of spare parts</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>DXC – CDG</strong> stands out for a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation shape priorities. This dynamic is balanced by a <strong>collaborative culture</strong>, fostering trust, empowerment and close managerial support. It also integrates an <strong>innovation dimension</strong>, encouraging initiative, adaptability and experimentation. Finally, a well-established <strong>organizational culture</strong> provides structure, ensuring process rigor, reliability and operational efficiency. </p><br><br> <br> Job : <p><strong>Main tasks:</strong></p><br><br><ul><li>Configure SD and MM modules according to the company's needs.</li><li>Follow sales, order, and procurement processes.</li><li>Participate in resolving functional incidents.</li><li>Train and support users.</li></ul> <br> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><ul><li>Mastery of SAP SD and MM modules.</li><li>Knowledge of sales and procurement processes.</li><li>Ability to train and assist users.</li><li>Analytical mindset, rigor, and organizational skills.</li><li>Good communication skills, with professional English.</li></ul> <br><br> </div>

<p>Are you passionate about sales and ready to offer the best customer experience at JYSK in Morocco? Do you enjoy a variety of tasks and a fast-paced, dynamic environment? If so, join our team with enthusiasm!</p><p>Main responsibilities:</p><ul><li>Offer a warm welcome and impeccable customer service to ensure an exceptional experience for every visitor.</li><li>Ensure the store is impeccably clean and that shelves are optimally stocked.</li><li>Actively participate in receiving, unpacking, and arranging merchandise, both in the stockroom and in the store, being comfortable with physical tasks.</li><li>Seize the opportunity to take charge of and manage a specific area of the store.</li></ul><p>JYSK is one of Europe's fastest-growing store chains. Since opening our first store in Denmark in 1979, we have grown continuously to over 3,300 stores worldwide. Morocco is the 50th country to welcome JYSK, with the opening of our first stores in April 2025. Since then, we have successfully launched our operations, recruited and trained our teams, implemented our IT systems across all departments, and started operations in line with our Scandinavian identity. JYSK's business concept is based on selling quality products with Scandinavian design at very competitive prices. With this solid foundation, we have significant growth ambitions in Morocco in the coming years and are looking for motivated talents to join us on this exciting journey.</p><p><strong>Desired Candidate Profile</strong></p><p>First experience in sales or customer service.</p><p>Dynamism and initiative to ensure an exceptional customer experience.</p><p>Natural enthusiasm and ability to establish warm contact with customers.</p><p>Team spirit and collaboration to achieve common goals.</p><p>Versatility and flexibility in tasks and hours.</p><p>Availability to work weekends with motivation and commitment.</p>

<font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description</font></font><br> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sofitel Tamuda Bay Beach &amp; Spa</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> is recruiting a </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Revenue Manager</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> .</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your mission</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will be responsible for optimizing the hotel's revenue and commercial performance. You will define and implement the Revenue Management strategy to maximize revenue, revenue per available room, and the establishment's profitability, based on demand, the market, and the hotel's positioning.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your main responsibilities</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">develop and deploy the hotel's pricing strategy based on demand and commercial objectives.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze market trends, competition, booking pace, and demand levels.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor daily performance indicators: </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Occupancy, ADR, RevPAR, Pickup, Forecast</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> and other Revenue KPIs.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare forecasts and contribute to the preparation of the annual budget.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Optimize availability, pricing and restrictions across different distribution channels.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the monitoring and optimization of the distribution mix in order to maximize net revenues.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze the performance of customer segments and different sales channels.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify growth opportunities and propose corrective or commercial actions.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Conduct regular competitive intelligence and monitor the hotel's pricing positioning.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collaborating closely with the </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sales, Marketing, Reservations, E-Commerce and General Management</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> teams .</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in business meetings and present revenue analyses and recommendations.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the quality and reliability of the data used for analysis and decision-making.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure regular monitoring of results and implement actions to improve hotel performance.</font></font></li> </ul> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Search profile</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Higher education in </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Revenue Management, Hospitality, Commerce, Management or similar field</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> .</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience in Revenue Management, ideally in a 4 or 5 star hotel.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent mastery of analytical tools and Excel.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of hotel systems, Revenue Management tools and distribution platforms.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong analytical skills and excellent understanding of hotel performance indicators.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strategic thinking, rigor and ability to anticipate.</font></font></li> <li><br></li> </ul>

<p>The Customer Support Department ensures the economic piloting of Shop Visits, from customer order reception, cost tracking throughout the Shop Visit, up to the economic balance at delivery, and invoicing to the Customer.</p><p>In particular, the activity consists of:</p><ul><li>Creating internal orders in coherence with the client's initial request</li><li>Reviewing and adjusting the induction quote prepared by the Customer Team SAE (the CSPM) with the help of the Engine Owner</li><li>Establishing provisional quotes during the shop visit at each Gate milestone</li><li>Re-evaluating this quote according to the progress of the Shop Visit</li><li>Creating invoices in SAP</li><li>Preparing economic closures</li><li>Populating all dashboards and tracking necessary for the activity</li><li>Participating in all necessary meetings for its activity (contract flowdown, Gate 0, Gate 5 etc)</li></ul><p><strong>Desired Candidate Profile</strong></p><p>With a minimum Bac+3 qualification in management, sales management, accounting, finance, management control, or equivalent, you have at least 2 years of experience in sales administration, billing, or customer account management for complex projects. You have a good understanding of billing mechanisms, customer accounting, and reading/interpreting commercial contracts. You have advanced Excel skills and use management information systems, ideally an ERP like SAP. Experience in an industrial environment is appreciated, and knowledge of the aeronautics sector is a major asset. You are comfortable working in a transverse and international environment. Your French is bilingual and your English is fluent, both written and spoken, allowing you to interact effectively with internal and external stakeholders. Rigorous, organized, and autonomous, you demonstrate analytical and synthesis skills and a strong attention to detail. You know how to manage priorities, work under heavy load, cooperate with multiple stakeholders, and propose continuous improvement initiatives.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Join a dynamic company in the <b>Insurance / Brokerage</b> sector. The opportunity is in <b>Tangier</b> for a position of <b>INSURANCE SALESPEOPLE</b>. Your role will be essential in developing and managing our client portfolio, by offering your expertise to propose suitable insurance solutions.</p><br><br><p>Actively contribute to achieving the company's commercial objectives by developing a client network and ensuring their satisfaction. This involves representing the excellence of our services to prospects and existing clients, and retaining our clientele through a personalized and professional approach.</p><br><br><p>Your main tasks will include:</p><br><br><ul><li>Active prospecting of new clients to grow the portfolio.</li><li>Analysis of client needs and proposal of personalized insurance solutions.</li><li>Management and follow-up of insurance contracts.</li><li>Negotiation of commercial terms and closing sales.</li><li>Maintaining a lasting relationship of trust with clients.</li><li>Monitoring changes in the insurance market and competition.</li></ul> <br> <br> Required profile : <p>The profile we are looking for has a diploma of level <b>Bachelor's degree (Bac +3)</b>.</p><br><br><p>Confirmed experience of <b>20 years</b> is required, ideally in the field of <b>professional insurance</b>. This experience must demonstrate solid knowledge of the market and insurance sales techniques.</p><br><br><p>To excel in this role, you are expected to have:</p><br><br><ul><li>Excellent communication and negotiation skills.</li><li>A strong sense of customer service and satisfaction.</li><li>In-depth knowledge of insurance products and the market.</li><li>A strong results orientation and initiative.</li><li>The ability to work independently while being a good team player.</li><li>Good command of common computer tools.</li></ul><p>If you recognize yourself in this description and wish to take on a new professional challenge, do not hesitate! Apply now using the button "Send my CV to the recruiter".</p><br><br> <br><br> </div>

<p>Definition of commercial and marketing strategy: Develop and implement the commercial strategy in line with the group's objectives and sustainable development challenges. Identify high-potential markets (communities, industrialists, private operators, key accounts). Develop integrated water-waste offers and innovative solutions (recycling, reuse, circular economy, digitalization of services). Manage public and private tenders, in conjunction with the technical and legal departments. Ensure competitive and regulatory intelligence in the environmental sectors.</p><p>Customer development and loyalty: Consolidate relationships with strategic clients (communities, industrialists, developers, institutions). Ensure customer satisfaction, service quality, and contract renewal. Conduct complex negotiations and secure margins and contractual commitments.</p><p>Financial monitoring and recovery: Monitor invoicing and recovery in conjunction with the finance department. Implement indicators for monitoring cash receipts and payment delays. Participate in the resolution of commercial disputes and the securing of financial flows. Raise awareness and support sales teams on cash culture and client risk management.</p><p>Marketing strategy: Define and deploy the marketing plan in line with group priorities (innovation, circular economy, carbon neutrality). Promote the company's offers and references through targeted campaigns and digital tools. Promote the company's brand image as a major player in sustainable development and integrated resource management.</p><p>Management and internal coordination: Manage sales and marketing teams (objective setting, support, skills development). Work in close collaboration with the operations, activities, legal, and finance departments. Manage the commercial and marketing budget and ensure reporting to senior management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Technical skills: Excellent knowledge of water, sanitation, and waste management professions. Mastery of public markets, DSP, PPP, and concession models. Solid foundations in financial management, invoicing, and recovery. Confirmed skills in strategic and digital marketing. Mastery of CRM, market analysis, and business development tools.</li></ul>

<p>The Supply Chain Coordinator is responsible for managing the company's series of supplies and regularly following up with suppliers. They are also responsible for inventory management.</p><p>As a Supply Chain Coordinator, your responsibilities will be the following*:</p><ul><li>Coordinate activities between Purchasing, Production, Warehouse, Transport, Customs, and Sales Administration.</li><li>Participate in the development of production plans and supply needs.</li><li>Monitor demand forecasts and adjust supply/production plans.</li><li>Follow up on supplier orders with Purchasing.</li><li>Ensure the availability of raw materials and components.</li><li>Manage follow-ups and anticipate stock-out risks.</li><li>Coordinate with HCIM logistics teams for reception operations.</li><li>Ensure good inventory management (physical and IT accuracy = rotating inventory according to HCIM procedure).</li><li>Ensure the application of FIFO rules and Lean/5S standards.</li><li>Plan and coordinate shipments to customers with HCIM teams.</li><li>Optimize transport costs and deadlines in coordination with HCIM teams.</li><li>Monitor performance indicators.</li><li>Record and track customer orders with Sales Administration.</li><li>Ensure good communication with the customer.</li><li>Manage any disputes (delays, anomalies, claims).</li><li>Identify and implement Lean actions (waste reduction, flow optimization).</li><li>Participate in digitalization projects (WMS, TMS, ERP, EDI).</li><li>Monitor performance indicators (OTD, service rate, stock-out rate, inventory reliability).</li></ul><p>*List is not exhaustive</p><p><strong>Desired Candidate Profile</strong></p><p>Must have a Master's degree (Bac +5) in Supply Chain, Logistics, Industrial Management, or equivalent, with a minimum of 6 years of experience in the aeronautics sector.</p><p>Knowledge of planning processes (MRP II, PIC/PDP); APICS certification is a plus.</p><p>Good understanding of Lean Manufacturing, flow management, and Incoterms.</p><p>Your interpersonal skills, curiosity, ability to propose solutions, and innovative mindset will enable you to succeed in your missions and thrive in this role.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>The Business Development Manager Industry will be responsible for building the industrial client portfolio for the sale of aluminum parts for the automotive and aeronautics industries.</p><br><br><p><strong>Main Mission</strong><br>Develop the industrial client portfolio in Morocco, by identifying and converting commercial opportunities in the industry sectors (automotive, aeronautics, food processing, cement, mining, chemicals), with a direct contribution to the entity's revenue.</p><br><br><p><strong>Responsibilities and activities</strong></p><br><br><ul><li>Actively prospect industrial accounts</li><li>Manage the complete sales cycle: prospecting, needs qualification, technical and commercial offer, negotiation, closing</li><li>Qualify needs for injected aluminum parts (volumes, specifications, IATF 16949, ISO 9001, EN 9100 standards)</li><li>Develop technical partnerships with R&amp;D departments and purchasing departments of prime contractors</li><li>Build the commercial pipeline</li><li>Propose solutions adapted to the specific needs of each industrial site (energy efficiency, lighting, automation)</li><li>Prepare supplier referencing files with manufacturers and equipment suppliers</li><li>Skills in costing and commercial negotiation</li></ul> <br> Required profile : <ul><li>Master's degree from an engineering school, business school, or equivalent</li><li>Proven experience in a similar role and very good knowledge of the following sectors: automotive and aeronautics, foundries, integrators, industrial sites</li><li>Autonomy and ability to cover the national territory (60% field time)</li><li>Excellent interpersonal skills and negotiation skills</li><li>Rigor in follow-up and reporting</li><li>Team spirit and ability for cross-functional coordination</li><li>Resilience and results-oriented</li><li>Fluent French, Arabic (Darija) essential, English appreciated</li></ul><p><strong>Conditions &amp; What We Offer<br></strong></p><br><br><ul><li>A key role in the growth strategy of a fast-expanding Moroccan industrial group</li><li>Direct reporting to the Sales Department</li><li>Permanent contract with a 6-month trial period</li><li>Compensation: fixed + variable based on objectives (revenue, pipeline, conversion)</li><li>Company car, computer, phone, and travel expenses</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : 2. CONTEXT AND PURPOSE OF THE POSITION<p>The Human Resources Manager oversees all activities related to human resources management and supports managers in team development, in a dynamic environment (field sales, support, logistics, technical).<br>As the company's key HR contact, they are responsible for social compliance, the quality of internal dialogue, and the performance of HR and skills management systems. In a multi-site context with growing staff numbers, they play a key role in structuring and professionalizing the HR function.</p><br><br>3. DUTIES AND RESPONSIBILITIES3.1 Recruitment and onboarding<ul><li>Manage the entire recruitment process: define needs with managers, write and post job offers, pre-select candidates, conduct interviews, present selected candidates</li><li>Cover all company profiles: field sales, support profiles (administrative, financial, HR), logistics and technical profiles</li><li>Develop and manage sourcing networks: recruitment agencies, ANAPEC, schools and universities, internal referrals, online platforms</li><li>Organize and monitor the onboarding process for new hires</li><li>Monitor the trial period and ensure feedback between the employee and their manager</li></ul>3.2 Personnel Administration<ul><li>Supervise the administrative management of employee files: employment contracts, amendments, new employee declarations (DPAE), entry and exit documents</li><li>Monitor absences, paid leave, sick leave, overtime, and on-call duties</li><li>Supervise or ensure the preparation of variable payroll elements in coordination with the service provider or internal payroll department</li><li>Manage disciplinary issues: warnings, formal notices, dismissal procedures, in strict compliance with Moroccan Labor Law</li><li>Keep mandatory registers up to date and ensure compliance with legal postings</li><li>Handle social security declarations and contributions to the relevant organizations (CNSS, AMO, CIMR)</li></ul>3.3 Labor Law and Social Compliance<ul><li>Ensure strict compliance with Moroccan Labor Law and the applicable collective agreement</li><li>Conduct regular legal and social monitoring and inform management of legislative and regulatory changes</li><li>Advise managers on all legal matters: working hours, disciplinary hearings, reorganizations, mobility</li><li>Manage relations with the labor inspectorate and social organizations</li><li>Prepare and follow up on legal proceedings in conjunction with the company's legal counsel</li></ul>3.4 Manager Support<ul><li>Support line managers in the daily management of their teams: interpersonal issues, performance management, at-risk situations</li><li>Train and sensitize managers to good HR practices: conducting interviews, feedback, conflict management</li><li>Participate in management meetings and provide HR insights for strategic decisions</li><li>Contribute to defining organizational structures and responsibility areas during growth or reorganization periods</li></ul>3.5 Skills Management and Training<ul><li>Manage the annual and semi-annual evaluation process: design tools, set schedule, support managers, synthesize results</li><li>Develop and implement the annual training plan in line with identified needs and strategic objectives</li><li>Identify priority training actions: job-specific training (sales, technical), regulatory training (safety, certifications), management development</li><li>Coordinate actions with training organizations and monitor attendance and evaluations</li><li>Implement systems for identifying and developing internal talent</li><li>Contribute to Workforce Planning and Skills Management (GPEC) in line with the company's growth objectives</li></ul>3.6 Social Climate and Internal Communication<ul><li>Participate in improving the social climate: listen to employees, resolve tensions, monitor feedback from the field</li><li>Implement and manage listening systems: satisfaction surveys, exit interviews, mid-term reviews</li><li>Contribute to internal communication: HR memos, procedures, social news</li><li>Facilitate employee representative bodies if applicable (employee delegates)</li></ul>3.7 HR Reporting and Monitoring<ul><li>Monitor and analyze key HR indicators: turnover, absenteeism, payroll costs, training plan completion rate, average recruitment time</li><li>Produce monthly HR dashboards for senior management</li><li>Prepare the annual social report</li><li>Contribute to payroll cost control in coordination with the finance department</li></ul> <br> <br> Required profile : 4. REQUIRED PROFILEEducation<ul><li>Bachelor's degree (Bac+3) minimum: Degree in Human Resources, Management, or equivalent (FSJES, ENCG, EST, ISCAE, or equivalent)</li><li>Master's degree (Bac+5) preferred: Master's in HR, Master's in Organizational Management, MBA with HR specialization</li><li>Any additional training in Moroccan social law or labor law is a plus</li></ul>Work Experience<ul><li>2 to 5 years of experience in a generalist HR role</li><li>Experience in a multi-site or multi-activity environment is highly desirable</li><li>Knowledge of field sales profiles: performance management, motivation, variable compensation</li><li>Good command of Moroccan Labor Law and disciplinary procedures</li><li>Experience in payroll management or monitoring variable elements is appreciated</li></ul>Technical SkillsSkillRequired Level<br>Mastery of Moroccan Labor LawEssential Expert<br>Personnel Administration (contracts, payroll, CNSS, AMO)Essential Advanced<br>Recruitment (sourcing, interviews, selection)Advanced<br>Training Management (plan, OFPPT, monitoring)Advanced<br>Management of evaluations and GPECIntermediate to Advanced<br>HR Dashboards and IndicatorsAdvanced<br>Proficiency in Excel (headcount tracking, dashboards)Advanced<br>SAGE Payroll SoftwareIntermediate<br>Management of disciplinary and litigation proceduresGood knowledge<br>Personal Qualities<ul><li>Sense of confidentiality and absolute discretion regarding personal and strategic information</li><li>Good interpersonal skills: ability to work with all profiles, from field technicians to senior management</li><li>Good listening skills and empathy: a trusted contact for employees</li><li>Firmness and fairness: apply rules rigorously and without favoritism</li><li>Ability to manage multiple files simultaneously with a methodical approach</li><li>Stress resistance: ability to handle sensitive situations (conflicts, dismissals, recruitment peaks)</li><li>Proactivity: anticipate HR needs rather than react to them</li></ul> <br><br> </div>

<p>Description du poste Une nouvelle opportunit professionnelle s ouvre au Sofitel Tamuda Bay Beach &amp; Spa ! MISSIONS PRINCIPALES Définition et pilotage de la stratégie Sales &amp; Marketing : laborer, mettre en uvre et ajuster la stratégie commerciale et marketing de l tablissement afin de maximiser le chiffre d’affaires, développer les parts de marché et renforcer le positionnement de Sofitel Tamuda Bay Beach &amp; SPA sur ses différents segments : MICE, Corporate, Leisure, Groupes, B2C, Luxury et marchés internationaux. Développement commercial &amp; Business Development : Identifier de nouvelles opportunités de croissance, développer de nouveaux marchés, prospecter de nouveaux comptes et mettre en place des actions commerciales permettant d atteindre et de dépasser les objectifs de chiffre d’affaires de l tablissement. Management &amp; leadership : Encadrer, fédérer, motiver et développer l quipe Sales &amp; Marketing en définissant des objectifs clairs, en accompagnant la montée en compétences et en instaurant une culture de performance, de collaboration, d excellence et d inclusion. Développement et fidélisation du portefeuille clients : Développer et fidéliser les comptes stratégiques, entreprises, agences, tour-opérateurs, partenaires institutionnels et clients premium. Construire des relations commerciales durables et identifier les opportunités d upselling, de cross-selling et de fidélisation. Développement du segment MICE &amp; Corporate : Développer activement les segments Corporate, MICE et Groupes travers la prospection, les appels d’offres, les rendez-vous commerciaux, les salons professionnels, les évènements et les partenariats stratégiques. Marketing &amp; communication : Définir et déployer le plan marketing et communication de l tablissement en cohérence avec le positionnement et les standards de la marque Sofitel. Développer des campagnes permettant d accroître la notoriété, l attractivité et la visibilité de l hôtel auprès des marchés cibles. Digital Marketing &amp; réseaux sociaux : Piloter la stratégie digitale et la présence de l tablissement sur les principaux réseaux sociaux tels qu Instagram, Facebook, LinkedIn, TikTok et YouTube. Définir le calendrier ditorial, superviser la création de contenus premium (photos, vidéos, Reels, Stories, campagnes, expériences clients, offres et évènements) et développer l engagement des communautés. Community Management &amp; e-réputation : Superviser l animation des communautés digitales, assurer la qualité et la réactivité des interactions avec les clients et prospects et veiller l image et la réputation digitale de l tablissement sur les réseaux sociaux, plateformes d avis et canaux de réservation. Influence &amp; partenariats digitaux : Identifier et développer des collaborations pertinentes avec des influenceurs, créateurs de contenu, médias, partenaires touristiques et acteurs digitaux afin d accroître la visibilité de l hôtel et de développer sa notoriété sur les marchés nationaux et internationaux. Campagnes digitales &amp; acquisition : Concevoir et coordonner des campagnes digitales et social media permettant de générer de la visibilité, du trafic, des leads et des opportunités commerciales. Mesurer leur efficacité et optimiser les investissements en fonction des résultats et du ROI. Distribution &amp; stratégie digitale : Optimiser la présence et la performance de l tablissement sur les différents canaux de distribution, en collaboration avec les quipes Revenue Management, E-Commerce et Distribution, afin d améliorer la visibilité, la conversion et la contribution des différents canaux. Veille concurrentielle &amp; analyse de marché : Assurer une veille permanente sur les tendances du marché, les évolutions de la demande, les comportements clients, les stratégies des concurrents et les nouvelles opportunités commerciales et digitales afin d adapter la stratégie de l tablissement. Représentation de l tablissement : Représenter Sofitel Tamuda Bay Beach &amp; SPA auprès des clients, entreprises, agences, partenaires, institutions, médias et lors des salons et évènements professionnels. Développer un réseau professionnel contribuant la notoriété et au développement commercial de l hôtel. Expérience client &amp; fidélisation : Garantir une relation client personnalisée et conforme aux standards de l hospitalité premium. Anticiper les attentes des clients, traiter les éventuelles réclamations avec proactivité et transformer les interactions clients en opportunités de fidélisation et de développement commercial. Pilotage de la performance &amp; reporting : Suivre les KPIs Sales, Marketing et Digital, analyser les résultats, établir des reportings réguliers et définir des plans d action permettant d améliorer continuellement la performance commerciale et marketing. Coordination interservices : Travailler en troite collaboration avec les départements Revenue Management, E-Commerce, F&amp;B, Rooms Division,&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>Expérience significative de minimum 5 7 ans dans des fonctions Sales &amp; Marketing, Business Development ou commerciales, idéalement dans l hôtellerie , Luxury Hospitality ou services premium.</p><p>Expérience confirmée en management d équipe et en développement commercial.</p><p>Diplôme supérieur en Commerce, Marketing, Gestion, Hôtellerie ou domaine équivalent.</p><p>Excellente maîtrise du français et de l anglais, l écrit comme l oral. La maîtrise d autres langues constitue un atout.</p><p>Solide connaissance des segments MICE, Corporate, Leisure, Groups et Luxury.</p><p>Maîtrise des techniques de prospection, négociation, fidélisation, gestion de comptes stratégiques et développement de partenariats.</p><p>Bonne compréhension des enjeux liés au Revenue Management, Distribution, CRM, E-Commerce et Digital Marketing.</p><p>Bonne culture des réseaux sociaux, du contenu digital, de l influence et de la gestion de l e-réputation.</p><p>Excellente présentation, aisance relationnelle, capacité de représentation et forte orientation client.</p><p>Vision stratégique, leadership, hauteur de vue, esprit entrepreneurial et forte culture du résultat.</p><p>Réactivité, rigueur, autonomie, créativité et capacité évoluer dans un environnement international, multiculturel et exigeant.</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You contribute directly to the development of the Cyber ​​portfolio, the quality of the pipeline and the conversion rate of opportunities. You intervene in the upstream phases to understand the client environment, build the value strategy and unite the contributors until the signing, then secure the transfer to the implementation teams.</font></font></p><h4><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are responsible.</font></font></h4><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Developing opportunities: promoting the Cyber ​​portfolio, supporting sales teams and partners, contributing to account plans, qualifying needs and feeding a realistic pipeline for Morocco and Africa.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Build the capture strategy: analyze the customer ecosystem, competitors, decision criteria and risks; recommend positioning, partners, differentiation strategy and bid/no-bid decision.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage offers from end to end: define governance, planning, responsibility matrix and production plan; coordinate internal and external contributors; guarantee compliance, quality, deadlines and traceability of commitments.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Designing the solution: translating business and technical requirements into target architecture, service model and transformation roadmap; mobilizing experts to detail the design, flows, dependencies, prerequisites, high availability and business continuity.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop the cost estimate and business case: consolidate charges, unit work, costs, assumptions, risks and margins; challenge delivery scenarios and ensure consistency between solution, price, schedule and contractual commitments.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Produce a winning proposition: structure the value message, write or coordinate technical and commercial contributions, establish compliance matrices and prepare internal reviews.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Presenting the offer to the client: conducting workshops, presentations and defenses, handling clarifications, contributing to negotiations and supporting the finalization until the signing.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Securing the start: organize the transfer to the project and delivery teams, share the context and commitments, validate the prerequisites and contribute to the first design reviews.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Industrialize and share: enrich the repository of answers, capitalize on feedback, standardize offers and contribute to technological, regulatory and competitive intelligence.</font></font></li></ul><h4>P rim tre cybers curit</h4><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Digital trust and identity management: PKI, HSM, certificates, identity federation, SSO, MFA, IAM and PAM.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Data protection and cryptography: encryption, key and secret management, KMS and protection of sensitive data.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Infrastructure security: Active Directory, networks and segmentation, Windows/Linux environments, virtualization and hybrid platforms.</font></font></li><li>S curit applicative : WAF, API Security, reverse proxy et TLS/SSL.</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">SOC and security operations: SIEM, UEBA, SOAR, threat detection and log management.</font></font></li><li>Cloud Security : Azure, AWS, GCP, architectures hybrides et Zero Trust.</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Associated services: integration, audit and diagnostics, consulting, management services, remediation, technical governance and transformation support.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Success indicators</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Quality and progression of the Cyber ​​pipeline in Morocco and Africa.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Conversion rate and contribution to order intake.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Adherence to milestones, governance and bid compliance requirements.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Relevance, competitiveness and risk management of the proposed solutions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Quality of the transfer to delivery and satisfaction of stakeholders.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Capitalization and reuse of pre-sales assets.</font></font></li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Who are you?</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bac+5 level education, engineering school, or equivalent, with a strong technological background.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience, ideally 8-15 years, in pre-sales, bid management, solution architecture or business development in cybersecurity.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Demonstrated ability to manage complex and multi-stakeholder responses, from qualification to negotiation and transfer to delivery.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good understanding of cybersecurity architectures, solution integration, managed services and associated economic models.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of requirements analysis, cost estimation, risk management, design reviews and partner or supplier management.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of the ISO 27001, ISO 27005, ISO 22301, NIST Cybersecurity Framework standards, as well as the regulatory requirements applicable in Morocco and in the countries addressed.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cross-functional leadership, ability to unite, customer focus, listening skills, negotiation skills, synthesis skills and excellent communication and presentation skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Autonomy, rigor, responsiveness, results orientation and ease in a multicultural, multi-country and multi-project environment.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Professional French and English are essential; Arabic is an asset.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Occasional mobility in Africa.</font></font></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><br><br><p>Would you like to become part of the world's most international company in the world?</p><br><br><p>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><br><br><p>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express</p><br><br><strong>ABOUT THE ROLE :</strong><p><em>Ensure the delivery of exceptional customer service to Key Account customers by managing their day-to-day service requirements, supporting contracted service commitments, and building strong customer relationships. The role contributes to customer retention, satisfaction and revenue growth by proactively addressing customer needs and identifying additional business opportunities.</em></p><br><br><strong>YOUR TASKS :</strong><ul><li>Provide a full range of customer service support to Key Account customers, including bookings, enquiries, shipment follow-up and supply requests.</li><li>Deliver customized services in line with customer agreements, including reporting and other contractual requirements.</li><li>Prepare professional written communications to customers regarding service requests, shipment information and complaint resolution.</li><li>Proactively inform customers of shipment delays, service disruptions and recovery actions.</li><li>Work closely with Key Account Managers and Sales teams to support customer relationships and service excellence.</li><li>Participate in customer visits when required to gather feedback and identify service improvement opportunities.</li><li>Coordinate with Gateway, Operations and DHL Network teams to ensure contracted transit times and service levels are achieved.</li><li>Manage customer billing enquiries and liaise with Finance teams to ensure timely and satisfactory resolution.</li><li>Prepare and distribute weekly, monthly and quarterly customer reports within agreed timelines.</li><li>Drive customer satisfaction by delivering best-in-class service and maintaining strong customer relationships.</li><li>Identify opportunities for cross-selling, upselling and promoting value-added services.</li><li>Share relevant customer feedback and business insights with Sales, Management and internal stakeholders.</li><li>Ensure compliance with DHL policies, procedures and customer service standards.</li><li>Support colleagues and contribute to a collaborative team environment.</li></ul><strong>YOUR PROFILE :</strong><p>*Bachelor's Degree, Diploma or equivalent qualification.</p><br><br><p>Minimum 3 years of experience in Customer Service within a service-oriented industry, including handling customer enquiries, complaints and issue resolution.</p><br><br><p>Excellent customer-facing and relationship management skills.</p><br><br><p>Good command of <strong>French</strong>, spoken and written.</p><br><br><p>Strong communication, negotiation and interpersonal skills.</p><br><br><p>Excellent analytical, organizational and problem-solving skills.</p><br><br><p>Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).</p><br><br><p>Knowledge of DHL systems and logistics operations is an advantage.</p><br><br><p>Project management skills are considered a plus.</p><br><br><p><strong>Competencies:</strong></p><br><br><p>Analysis: Ability to assess situations, identify root causes and develop effective solutions.</p><br><br><p>Planning &amp; Organizing: Effectively prioritizes activities and manages multiple customer requirements simultaneously.</p><br><br><p>Decision Making: Makes sound and timely decisions to support customer satisfaction and business objectives.</p><br><br><p>Results Orientation: Focuses on achieving service excellence, customer retention and operational targets.</p><br><br><p>Teamwork: Collaborates effectively with Sales, Operations, Finance and Customer Service teams.</p><br><br><p>Accountability: Takes ownership of customer issues and follows through to successful resolution.</p><br><br><p>Communication: Delivers clear, professional and timely communication to customers and stakeholders.</p><br><br><p>Self-Management: Remains calm, positive and effective when handling demanding situations and customer escalations</p><br><br><br> </div>

<p>Main responsibilities: Assisting with market research, involving collecting data on consumer trends, competitor activity, and market size to identify growth opportunities and potential threats. Analyzing data and interpreting market research findings, sales data, and consumer feedback. Brand Strategy &amp; Planning by supporting the development and execution of marketing plans, developing point-of-sale materials and coordinating digital marketing campaigns and assist in monitoring marketing expenses and ensuring the team stays within budget. Product Launches &amp; Innovation as in supporting new product development, developing launch materials and tracking launch performance. Communication &amp; Collaboration where you ll be working closely with cross-functional teams, presenting findings and recommendations, and staying up-to-date on industry trends. Professional/Hard Skills Analytical Skills: Deciphering market data, consumer insights, and sales figures to identify trends and make data-driven decisions. Marketing Fundamentals: A solid understanding of marketing principles, including segmentation, targeting, positioning, and the 4Ps is key. Project Management: Being organized, setting priorities, meeting deadlines, and juggling multiple projects effectively is essential. Budget Management: Understanding how to track marketing spend, analyze ROI, and work within budget constraints is important. Presentation Skills: Clearly and persuasively presenting ideas, strategies, and results to stakeholders is a must-have skill. Computer Skills: Proficiency with office software (Word, Excel, PowerPoint), data analysis tools, and presentation software is expected. Soft Skills Communication: Exceptional written and verbal communication is key for collaborating with teams, crafting compelling messaging, and delivering impactful presentations. Creativity: Generating innovative ideas for campaigns, promotions, and product development helps a brand stand out. Problem-Solving: Identifying challenges, analyzing options, and developing effective solutions is a critical aspect of the role. Teamwork: Collaborating effectively with diverse teams across various departments is essential for smooth project execution. Adaptability: The fast-paced nature of brand management requires flexibility, adjusting to change quickly, and being open to new ideas. Passion for the Industry: Genuine enthusiasm for the beauty and personal care industry, along with L'Or al's brands, is a huge asset.</p><p><strong>Desired Candidate Profile</strong></p><p>Professional/Hard Skills Analytical Skills: Deciphering market data, consumer insights, and sales figures to identify trends and make data-driven decisions. Marketing Fundamentals: A solid understanding of marketing principles, including segmentation, targeting, positioning, and the 4Ps is key. Project Management: Being organized, setting priorities, meeting deadlines, and juggling multiple projects effectively is essential. Budget Management: Understanding how to track marketing spend, analyze ROI, and work within budget constraints is important. Presentation Skills: Clearly and persuasively presenting ideas, strategies, and results to stakeholders is a must-have skill. Computer Skills: Proficiency with office software (Word, Excel, PowerPoint), data analysis tools, and presentation software is expected. Soft Skills Communication: Exceptional written and verbal communication is key for collaborating with teams, crafting compelling messaging, and delivering impactful presentations. Creativity: Generating innovative ideas for campaigns, promotions, and product development helps a brand stand out. Problem-Solving: Identifying challenges, analyzing options, and developing effective solutions is a critical aspect of the role. Teamwork: Collaborating effectively with diverse teams across various departments is essential for smooth project execution. Adaptability: The fast-paced nature of brand management requires flexibility, adjusting to change quickly, and being open to new ideas. Passion for the Industry: Genuine enthusiasm for the beauty and personal care industry, along with L'Or al's brands, is a huge asset.</p>

<p>Epiroc Maroc is recruiting a Logistics Coordinator (M/F) reporting to the "Epiroc Group Supply Chain" organization. As part of strengthening our Supply Chain activities, we are looking for a Logistics Coordinator to provide logistical support to the sales company in all aspects of the Supply Chain, to support the team in the daily management of logistics operations, and to contribute to the continuous improvement of operational performance, both in the local market and in relation to direct sales made in North African countries.</p><p>The position holder will also be responsible for ensuring local adherence to international trade compliance rules, promoting and optimizing the use of free trade agreements, and ensuring effective stock flow monitoring.</p><p><strong>MAIN MISSIONS</strong></p><ul><li>Monitor incoming flows according to predefined transport modes, respecting established delivery routines, with the aim of maximizing shipment consolidation and optimizing transport costs.</li><li>Ensure daily monitoring of open order reports, in coordination with the teams of the different Distribution Centers, in order to detect errors, anticipate necessary corrections, and ensure smooth and regular processing of automated and ad-hoc shipments.</li><li>Support the Supply Chain Manager in the local implementation of trade compliance processes (sanctioned parties, customs codes), document preservation, and procedure formalization, in line with Group policy.</li><li>Contribute to the application of Supply Chain best practices in inventory management, with the objective of improving availability, reducing stock levels, and optimizing transport and storage costs.</li><li>Manage special storage requests (replenishment, planned stock, critical stock, equipment launch, consignment), calculate recommended stocks based on forecasts, demand, replenishment practices, and consumption history, in collaboration with local sales teams and planning teams based at different distribution centers.</li><li>Ensure the compliance of shipping documents related to Free Trade Agreement requirements, particularly the Morocco-EU agreement, in interaction with the Trade Compliance team and distribution centers, notably through accelerating the collection of supplier declarations (LTSD) and updating them.</li><li>Collaborate closely with freight forwarders to analyze, control, and optimize customs duty calculations and tariff classification, based on harmonized customs codes, product classification, and import history.</li><li>Participate in the review, update, and cleanup of the item master and logistics data in our ERP, as well as the correction of EDI transmission errors to ensure reliable and smooth data exchange.</li><li>Manage customs clearance related documents with various stakeholders.</li><li>Ensure regular updates of our local import management application to guarantee data reliability.</li><li>Manage the processing of non-conformities identified by the warehouse team, with the different distribution centers and the finance department.</li><li>Participate in stocktaking; process surplus returns to distribution centers, and handle related administrative procedures with carriers and freight forwarders.</li><li>Maintain frequent contact with distribution centers, production plants, and various Supply Chain organizations, for proactive handling of various internal and external customer requests (delivery times, disputes, transport quotes, document review).</li><li>Participate in the integration and training of new arrivals in the position/function.</li><li>Comply with the company's internal regulations.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Higher education degree in Supply Chain Management, Logistics or equivalent.</li><li>Previous experience in a similar role is required.</li><li>Proficiency in written and spoken English.</li><li>Good understanding of Supply Chain processes, international trade, customs regulations, and various regulatory controls for origin and borders.</li><li>Good command of Microsoft Office, especially Excel; knowledge of ERPs is an asset.</li><li>Familiarity with artificial intelligence tools would be appreciated.</li></ul><p>We are looking for a proactive, organized person capable of adapting to a dynamic and constantly evolving Supply Chain environment. The candidate must demonstrate good communication skills, a strong learning ability, an openness to innovation, and an aptitude for collaborating effectively with various internal and external stakeholders.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Foods and Goods</strong> stands out for a culture strongly driven by <strong>competition and performance</strong>, where ambition, challenge and measurable results shape daily operations. This approach is complemented by a <strong>collaborative</strong> dimension that encourages close management, teamwork and individual accountability. More moderate <strong>organizational</strong> and <strong>innovation</strong> aspects provide structure and selective openness to new ideas. The environment is well suited to committed, results-oriented profiles who thrive in demanding settings. </p><br><br> <br> Job : <p>In a growing context, we are looking for Field Sales Representatives to promote our "Food Solution" range, across all regions of Morocco.</p><br><br><p>In a given geographical area, your tasks will be to:</p><br><br><ul><li>Prospect and develop your client portfolio to ensure complete coverage of your area&nbsp;;</li><li>Achieve revenue targets with your clients with a results-driven approach;</li><li>Build loyalty, follow up, and optimize relationships with existing clients;</li><li>Propose solutions, training, and promotions to increase product turnover with your clients;</li><li>Implement corrective actions in case of underperformance of a client or product;</li><li>Ensure daily commercial and administrative follow-up of your sector and report on it precisely.</li><li>Be an expert on our Food Solution offer</li></ul> <br> <br> Required profile : <p><strong>Education and Experience:&nbsp;</strong></p><br><br><p>Hold a Bac+2 diploma, preferably in management and commercial actions, with at least two years of experience in a similar role.</p><br><br><p><strong>Technical Skills:</strong></p><br><br><ul><li>Strong commercial sense and excellent interpersonal skills;</li><li>Mastery of sales, negotiation, and persuasion techniques;</li><li>Good knowledge of professional channels (Hotels, Restaurants, Cafes, Fast Food...);&nbsp;</li><li>Knowledge of basic IT tools and communication technologies;</li></ul><p><strong>Languages:</strong></p><br><br><p>Arabic and French: Good oral and written proficiency</p><br><br><p><strong>Required Personal Qualities:</strong></p><br><br><ul><li>Results-oriented and enjoys challenges;</li><li>Ability to convince;</li><li>Rigor in client follow-up;</li><li>Responsiveness and dynamism;</li><li>Ability to work independently;</li><li>Good physical condition;</li><li>Moral integrity and ethics;</li><li>Mobility.</li></ul><p><strong>Driving license MANDATORY.</strong><br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>As a Product Manager, you will drive the commercial performance of a vehicle range throughout its lifecycle.</p><br><br><p>As an expert in data and passionate about the automotive product, your mission is to configure the most attractive offer and the best positioned against the competition. This role focuses exclusively on product/price alignment, business intelligence, and operational support for the network.</p><br><br><p><b>Your main responsibilities</b></p><br><br><ul><li><b>Business Intelligence &amp; Market Analysis:</b> You will continuously analyze competing ranges (equipment, technologies, prices) and monitor the sales mix of your own range to anticipate trends and optimize your product catalog (special editions, end-of-life models).</li><li><b>Offer Definition &amp; Configuration:</b> You will build and adapt the local product catalog (engines, trims, option packages, colors) to perfectly meet market demand.</li><li><b>Competitive Pricing Strategy:</b> You will determine the pricing policy for vehicles and options, ensuring the correct positioning of your range against direct competing models in the market.</li><li><b>Technical Management:</b> You will write the official technical data sheets and validate the configurator data to ensure absolute accuracy of product information.</li><li><b>Network Performance Management:</b> You will design comparative matrices and selection guides for the distribution network. You will also propose limited editions or equipment adjustments to boost the attractiveness of your models.</li></ul> <br> Required profile : <p>Education: Bac+5 level diploma / University Master's degree, Business School, or Engineering School with a specialization in Sales or Marketing.</p><br><br><p>Experience: You have 1 to 2 years of experience (including significant final internship or work-study programs) in Pricing, Business Analyst, or Assistant Product Manager roles within the automotive sector.</p><br><br><p><b>Technical Skills:</b></p><br><br><ul><li>Excellent knowledge of automotive products and technology.</li><li>Advanced proficiency in Excel and handling product data.</li><li>Fluent English required (regular communication with international teams).</li></ul><p><b>Desired Qualities:</b> Extreme administrative rigor, strong analytical thinking, customer focus, and a sense of commercial positioning.</p><br><br> <br><br> </div>

<p>The Role of Revenue Manager We currently have an opportunity for a Revenue Manager to join our Four Seasons Hotel Rabat Kasr Al Bahr team in Morocco. Reporting to the Director of Sales &amp; Marketing, the Revenue Manager is responsible for driving revenue growth and maximizing profitability through strategic pricing, inventory management, forecasting, and distribution optimization. This role plays a critical part in developing and executing commercial strategies that enhance the hotel s market position and deliver strong financial results. Responsibilities include analyzing market trends, competitor performance, and demand patterns to identify revenue opportunities, developing accurate forecasts and budgets, monitoring key performance indicators, and implementing pricing and inventory strategies across all distribution channels. The Revenue Manager collaborates closely with Sales, Marketing, Reservations, Finance, and Operations teams to ensure alignment of commercial objectives and to support overall business success. Through data-driven decision making and revenue optimization initiatives, this role contributes directly to achieving the hotel s financial goals.</p><p><strong>Desired Candidate Profile</strong></p><p>Our Ideal Revenue Manager Candidate Will Have: Candidates must have a minimum of three years of progressive experience in Revenue Management within a luxury hotel, resort, or hospitality environment. Strong analytical and problem-solving skills, commercial acumen, and a proven ability to drive revenue performance are essential. The ideal candidate possesses expertise in forecasting, pricing strategies, market analysis, budgeting, and distribution channel management. Proficiency in revenue management systems, business intelligence tools, and Microsoft Excel is required. The successful candidate will be highly organized, detail-oriented, and capable of influencing key stakeholders through effective communication and strategic thinking. Fluency in English is required. Fluency in French and Arabic is highly preferred for this location, along with eligibility to work in Morocco.</p>