Ticket Agent Jobs in Morocco
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a mid-level information security analyst, you will help the team monitor Mindera s infrastructure, manage vulnerabilities, respond to incidents, and offer advice and support to Minders.</p> <p>You will also have the opportunity to contribute to our procedures as well as research and integrate solutions to continually improve Mindera s security posture.</p> <p><strong>What you'll be up to</strong></p> <ul> <li>Security monitoring and alerting: Develop, maintain, and fine-tune detection rules for our XDR platform. Investigate security events to determine whether an incident occurred;</li> <li>Vulnerability management: Run and analyse vulnerability scans, identify weaknesses, report results and co-ordinate remediation;</li> <li>Security enablement: Advise and answer queries from Minders, contribute to security guidelines, awareness, and best practices. Work with development teams to integrate threat modeling into the software development lifecycle, identifying and mitigating potential security risks;</li> <li>Incident response: Provide assistance during containment and recovery, prepare reports and use the lessons learned to strengthen our defenses, applying frameworks like MITRE ATT&CK;</li> <li>Systems integration: Develop scripts and tools to automate repetitive tasks and leverage Infrastructure as Code (IaC) principles to build and manage integrations across our security tools;</li> </ul> <p><strong>What we re looking for</strong></p> <ul> <li>Technical Skills:</li> <ul> <li>XDR Threat Detection/Response: You know your way around XDR platforms like Palo Alto, CrowdStrike, etc. You can confidently investigate security events. You know how build and tune detection rules with a clear understanding of the specific risks they are meant to catch and the impacts that they have on the incident response process.</li> <li>Vulnerability Management: You have hands-on experience with tools like Tenable, Qualys, etc. You know how to create scans and reports, query the data, and audit the platform itself. Knowledge of how to use the APIs for automation and vulnerability management processes is a plus;</li> <li>Scripting and Automation: You don't like doing repetitive tasks manually. You can write practical scripts to solve problems using languages like Python, or Bash.</li> <li>Change management: You know how to test, validate, roll out, and roll back changes safely and securely.</li> <li>Operating Systems: You have solid Linux and macOS knowledge, as well as a practical understanding of how things work on Windows;</li> <li>Cloud and On-prem Infrastructure: You are familiar with networking concepts and the cloud (AWS, GCP) and have a strong interest in learning and applying Infrastructure as Code (IaC) principles;</li> <li>Security Frameworks: You have a basic understanding of the concepts presented by frameworks like MITRE ATT&CK, NIST, CIS and what it means to applying them in practice;</li> </ul> <li>Communication Skills: You re a good communicator and are not afraid to ask. English is the main language used at Mindera, so you will be using it a lot, both spoken and in writing;</li> <li>Interpersonal skills: You can deal with many people from different backgrounds and skillsets and support them effectively;</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You have at least 3 years of hands-on experience in two or more relevant areas;</p><p></p></section>
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<p><strong>Publication date :</strong> May 07, 2026, 12:00AM</p><br><br>Vidéo EVP<br>Déclaration de mission de l'entreprise<p>Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>À propos du rôle<p><span><span>Vous intégrez l’équipe Conseil & Audit d’Orange Cyberdefense au Maroc en qualité de<strong>Consultant Confirmé</strong>afin d’accompagner nos clients dans la sécurisation de leur SI notamment auprès de grands comptes (privés, publics) au Maghreb et en Afrique de l’Ouest.</span></span></p><br><br><p><span><span>A ce titre vos missions principales consistent à:</span></span></p><br><br><ul><li><span>Mener des analyses de risques (EBIOS, MEHARI, etc.)</span></li><li><span>Mettre en œuvre et revoir le SMSI ISO 27001,</span></li><li><span>Elaborer des Politiques de Sécurité, procédures opérationnelles de sécurité, standard, etc.</span></li><li><span>Accompagner à la mise en conformité (loi 09.08, DNSSI, ISO27001-2, RGPD, etc.),</span></li><li><span>Mettre en place & sensibiliser à la démarche DevSecOps</span></li><li><span>Revoir les dispositifs de sécurisation du Cloud</span></li><li><span>Définir des stratégies de cyberdéfense / Schéma Directeur Sécurité SI</span></li><li><span>Revoir la sécurité des architectures</span></li><li><span>Concevoir et auditer la continuité et le secours Informatique (ISO 22301)</span></li><li><span>Sensibiliser à la sécurité</span></li><li><span>Présenter à différents niveaux hiérarchiques les résultats</span></li><li><span>Apporter des conseils et recommandations adaptés aux problèmes de sécurité rencontrés par des clients.</span></li><li><span>Maintenir et tester les méthodologies d’audit</span></li></ul><p><span><span>Dans le cadre des missions ci-dessus, vous pourrez par exemple être amené(e) à travailler en équipe. Par ailleurs, vous participerez également à l'enrichissement des outils d’audit organisationnel et technique.</span></span></p><br><br>À propos de vous<br>Informations supplémentaires<ul><li>Global opportunities: Work in multi-national teams with the opportunity to collaborate with colleagues and customers from all over the world</li><li>Flexible work environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working)</li><li>Professional development: training programs and upskilling/re-skilling opportunities</li><li>Career growth: Internal growth and mobility opportunities within Orange</li><li>Caring and daring culture: health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events</li><li>Reward programs: Employee Referral Program, Change Maker Awards</li></ul><br>Égalité des chances en matière d'emploi<p>Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.</p><br><br>Récompenses..<p> At Orange, only your skills matter.
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<p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.
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Company culture : <p><strong>Sorec</strong> is characterized by a <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central to the organization’s way of working. The company promotes high-quality working relationships, team cohesion and a close, supportive leadership style. This collaborative foundation is complemented by a <strong>moderate innovation focus</strong>, fostering initiative and openness to new ideas. A <strong>structured organizational framework</strong> supports operational efficiency, while competitive performance plays a more limited role.
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<br> Job : <p> Do you aspire to join a dynamic and innovative team? Discover the opportunity to make your talent shine in an environment where every idea counts and where you can truly impact the future. Apply today and transform your career!</p><br><br>
<p> Reporting to the Marketing Department, your main mission is to develop the Brand Management activity to strengthen brand awareness and stimulate sales growth. As such, your main activities will be:</p><br><br>
<p>
<strong>Brand Strategy</strong></p><br><br>
<ul>
<li> Lead the brand strategy (SOREC game) in consultation with the communication teams.</li>
<li> Manage the brand identity and image of products by developing graphic charters and fostering brand culture for different targets and formats.</li>
<li> Deploy the new brand identity within the sales network and design its environment.</li>
</ul>
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<strong>Communication and CRM</strong></p><br><br>
<ul>
<li> Collaborate in the implementation of the multi-target CRM strategy for the entire establishment's activity.</li>
<li> Deploy the multi-channel product and service communication strategy.</li>
<li> Develop creative briefs in line with the brand strategy to create innovative communication tools and coordinate communication teams.</li>
</ul>
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<strong>Market Watch and Analysis</strong></p><br><br>
<ul>
<li> Conduct continuous monitoring of the market, products, and competitors to stay informed about industry trends and developments.</li>
<li> Collect and analyze relevant data to identify market opportunities and threats.</li>
<li> Follow new consumer trends and innovations in the field to adapt marketing strategies.</li>
</ul>
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<strong>Marketing Studies and Planning</strong></p><br><br>
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<li> Manage the company's qualitative studies.</li>
<li> Study and define multi-channel customer journeys in racecourses and points of sale using an innovative consumer approach.</li>
<li> Gain a thorough understanding of the market through in-depth analyses, market studies, and qualitative and quantitative research.</li>
<li> Participate in the development of the marketing plan by providing insights from studies to make informed decisions.</li>
<li> Plan actions, budget, and ensure follow-up.</li>
<li> Develop long-term forecasts, considering market changes.</li>
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<strong>Performance Management</strong></p><br><br>
<ul>
<li> Analyze the impact of past activities and prepare a future plan to attract new target audiences.</li>
<li> Manage the marketing budget and associated plans.</li>
</ul> <br> <br> Required profile : <p>
<strong>As a potential candidate:</strong></p><br><br>
<ul>
<li> You have a Bachelor's or Master's degree (Bac+4/5) in Business, Marketing, Economics, or equivalent, with 2 to 5 years of experience in a similar role.</li>
</ul>
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<strong>Required Skills:</strong></p><br><br>
<ul>
<li> You have solid knowledge of Brand Management.</li>
<li> You master strategic and operational Marketing.</li>
<li> You master graphic and computer tools.</li>
<li> You master brand strategy.</li>
<li> You master writing techniques.</li>
<li> You have knowledge of market analysis and competitive intelligence.</li>
<li> You have a sense for data collection, analysis, and interpretation.</li>
<li> You are oriented towards strategy, brand, and results.</li>
<li> You have a sense for detail, analysis, and synthesis.</li>
<li> You have a sense for planning and organization.</li>
<li> You have the ability to propose ideas and make decisions.</li>
<li> Able to solve problems and withstand stress.</li>
<li> Sense of aesthetics and innovation.</li>
<li> Team spirit.</li>
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Who we are <p>Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> Job Description <br><p>Régional Manager - Casablanca </p><br><br><p>We’re looking for a strong leader to join us as a Regional Area Manager Soth (based in Marrakesh). We're looking for someone who has a mix of operational prowess to get great work done, the negotiation and collaboration skills needed to bring out the best from our partners, the strategic, innovative and creative thinking that's required to develop outside-the-box solutions, and the emotional intelligence and humility required to lead a fast-paced business and inspire a team of people. <br>
<br> </p><br><br><p>BE A PART OF A TEAM WHERE YOU WILL:</p><br><br><ul><li><p>Lead a team in charge of managing a group of existing partners, cities and driving them to success.</p><br><br></li><li><p>Work together with the head of Regions and the functional heads to define winning sales, growth, and operations strategies for your cities, and own its implementation.</p><br><br></li><li><p>Build, manage an account management dream team, help them perform and inspire them to grow</p><br><br></li><li><p>Constantly look for ways to improve the service in your area, staying up to date in terms of news and trends, and looking after operational excellence.</p><br><br></li><li><p>Build, scale, communicate and maintain detailed reporting models to assist regional efforts, both on a strategic and operational level.</p><br><br></li><li><p>Assure your team establishes excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews).</p><br><br></li><li><p>Work hard with your team, helping and guiding them during difficult negotiations to close important deals with top chains and smaller partners</p><br><br></li><li><p>Lead by example in accordance to our values and set high standards for the team.</p><br><br></li></ul><br> Qualifications <ul><li><p>You have +6 years of experience in consulting/business development/start-up or similar. </p><br><br></li><li><p>A strong track record of excellent performance delivering challenging KPIs and / or projects</p><br><br></li><li><p>Managerial, 360 view: good understanding of all the key drivers in a business P&L and how to affect them</p><br><br></li><li><p>Highly polished communication skills - speaking, writing, presenting and negotiating. Ability to work with remote teams through clear and concise communication</p><br><br></li><li><p>You are willing to travel several days per month in the cities under your ownership </p><br><br></li><li><p>Be an owner mindset: You are committed to growing Glovo in your cities, and digging deep to solve bottlenecks. You’re solution-oriented and don’t take no for an answer.</p><br><br></li><li><p>Ability to balance swift pace of execution with attention to detail</p><br><br></li><li><p>Superior analytical skills and willingness to roll up your sleeves to get it done</p><br><br></li><li><p>Excellent French, Arabic and English</p><br><br></li></ul><p>We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!</p><br><br> <br><br> </div>
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<strong>Background</strong><br> <strong>Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and </strong><strong>inspiring stories.</strong><br> <strong>UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.</strong><br><p>Le PNUD est le réseau mondial de développement du système des Nations Unies. Le PNUD prône le changement et relie les pays aux connaissances, à l’expérience et aux ressources pour aider les gens à se construire une vie meilleure. Présent dans 177 pays et territoires, le PNUD offre une perspective mondiale et des connaissances locales aux peuples et aux nations. </p><br><p>La mission du PNUD au Maroc est double. Par son expertise internationale, il propose au gouvernement marocain des analyses et des solutions adaptées aux défis des solutions de développement. </p><br><p>En outre, le PNUD joue un rôle fédérateur dans la mobilisation et la coordination de nombreux partenaires nationaux et internationaux autour d’un agenda commun : la réalisation des Objectifs de Développement Durable (ODD). </p><br><p>L’Unité des Ressources Humaines du PNUD Maroc joue un rôle central dans la fourniture de services RH stratégiques et opérationnels au Bureau de pays. Elle veille à l’application des politiques, règles et procédures du PNUD et des Nations Unies en matière de gestion des ressources humaines, tout en soutenant les unités de programme et d’opérations dans la gestion du cycle de vie du personnel, le recrutement, la gestion des talents, le développement des capacités et le bien-être du personnel.</p><br><p>Afin de renforcer l’appui aux activités de l’unité et de contribuer à la prestation efficace des services RH, le Bureau de pays du PNUD Maroc recrute un(e) stagiaire en Ressources Humaines. Le stage offrira une opportunité d’apprentissage pratique dans un environnement international et multiculturel, tout en permettant au/à la stagiaire de contribuer aux activités quotidiennes de l’unité.</p><br><p><strong>2. Objectif du stage</strong></p><br><p>Permettre au/à la stagiaire d’acquérir une expérience pratique au sein d’une unité de Ressources Humaines d’un Bureau de pays du PNUD, tout en contribuant à la fourniture efficace de services RH et à la mise en œuvre des processus liés à la gestion du personnel, au recrutement, à l’administration des contrats et au développement des capacités, conformément aux politiques et procédures du PNUD.</p><br> <strong>Duties and Responsibilities</strong><br><p>Placé.e sous la supervision de la responsable de l’unité des ressources humaines, le/la stagiaire en ressources humaines sera chargé(e) des tâches suivantes :</p><br><p>Apporter un appui à l’unité des Ressources Humaines dans la mise en œuvre des stratégies RH, en mettant l’accent sur l’atteinte des résultats suivants :</p><br><ul> <li>Fournir un appui administratif aux processus et procédures RH afin d’assurer une pleine conformité avec les règles, règlements, politiques et stratégies des Nations Unies / du PNUD.</li> <li>Assurer un appui administratif au recrutement du personnel, y compris les PSA, les UNV et les stagiaires.</li> <li>Fournir un appui administratif pour la gestion des contrat (Intégration, extension des contrats et séparation du personne).</li></ul><p>Appui à la mise en œuvre efficace des services liés aux ressources humaines, en mettant l’accent sur l’atteinte des résultats suivants :</p><br><ul> <li>Appuyer la préparation de la documentation, la soumission des requêtes et le suivi des transactions liées aux RH.</li> <li>Fournir un appui pour les questions au bien‑être du personnel.</li> <li>Fournir un appui et/ou des contributions au personnel pour les questions liées aux congés.</li> <li>Assurer la tenue et la mise à jour d’un système de classement / d’une base de données approprié(e) pour la documentation RH.</li></ul><p>Appui au renforcement des connaissances et au partage des connaissances, en mettant l’accent sur l’atteinte des résultats suivants :</p><br><ul> <li>Participation aux formations pertinentes destinées au personnel des opérations.</li> <li>Appui à la participation au programme d’intégration et à l’achèvement des formations obligatoires pour le personnel nouvellement recruté.</li></ul> <strong>Eligibilité</strong><br> Les candidat.e.s au programme de stages du PNUD doivent, au moment de la candidature, remplir <u>l’une</u> des conditions suivantes :<br><p>a. Être inscrit.e à un programme de diplôme de troisième cycle (tel qu’un master ou plus);</p><br><p>b. Être inscrit.e en dernière année académique d’un premier cycle universitaire (licence ou équivalent);</p><br><p>c. Avoir récemment obtenu un diplôme universitaire (tel que défini aux points (a) et (b) ci-dessus) et, en cas de sélection, commencer le stage dans un délai d’un an après l’obtention du diplôme;</p><br><p>d. Être inscrit.e à un programme professionnel de formation postuniversitaire et effectuer le stage dans le cadre de ce programme.</p><br><p><strong>Formation et expérience</strong></p><br><ul> <li><strong>Domaines académiques requis : </strong>Domaine de la gestion, de l’économie, de l’administration, Droit ou équivalent.</li> <li><strong>Compétences techniques requises dans les domaines suivants :</strong> ressources humaines, administration ou équivalent.</li> <li><strong>Expériences souhaitées</strong> <ul> <li>Une expérience dans des processus de prestation de services orientés client est un atout ;</li> <li>Une expérience en matière de Cost recovery est un atout ;</li> <li>Une expérience en recrutement et en formation en ressources humaines est un atout ;</li> <li>La connaissance de SharePoint, de préférence SharePoint Online, est un atout ;</li> <li>La connaissance des systèmes ERP est un atout.</li> </ul></li></ul><p><strong>Autres Compétences recherchées :</strong></p><br><ul> <li>Approche centrée sur le client : Sens du service RH de qualité et capacité à répondre de manière professionnelle aux besoins des clients.</li> <li>Innovation : Démontre un intérêt pour la fourniture de solutions innovantes et durables pour le bureau.</li> <li>Résolution de problèmes : Approche proactive et opérationnelle, y compris dans des contextes où l’information est limitée.</li> <li>Communication : Communique efficacement avec ses collègues dans le cadre du travail en équipe et adopte une attitude proactive avec un état d’esprit orienté vers les objectifs.</li> <li>Capacité de gestion : Capable d’organiser et de structurer différentes tâches ; possède de bonnes compétences analytiques pour la collecte, l’analyse et la consolidation de données et de recherches en vue d’une mise en œuvre pratique.</li> <li>Collaboration : Fait preuve de sensibilité et d’adaptabilité aux différences culturelles, de genre, de religion, de race, de nationalité et d’âge.</li> <li>Intérêt et motivation pour travailler au sein d’une organisation internationale</li> <li>Parité de genre et inclusion : Sensibilité aux enjeux de parité de genre, de diversité et d’inclusion, et respect des valeurs d’égalité et d’équité.</li></ul><p><strong>Langues: </strong></p><br><ul> <li>La maîtrise écrite et orale de l’arabe et du français est requise ;</li> <li>Une connaissance pratique de l'anglais est un atout.</li></ul><p><strong>Durée du stage</strong></p><br><p>Le stage aura une durée de six (6) mois.</p><br><p><strong>Lieu de travail</strong></p><br><p>Le/la stagiaire sera basé(e) au bureau du PNUD Maroc à Rabat, avec la possibilité de travailler à distance selon les exigences du stage.</p><br><p><strong>Supervision</strong></p><br><p>Le/la stagiaire travaillera sous la supervision directe de de la responsable de l’unité des ressources humaines au Maroc. Des suivis réguliers avec le/la stagiaire seront effectuées pour assurer la qualité des livrables et le développement professionnel du/de la stagiaire.</p><br><p><strong>Évaluation et certification</strong></p><br><p>À la fin du stage, le/la superviseur(e) doit préparer une évaluation écrite des performances du/de la stagiaire et organiser un entretien avec celui-ci/celle-ci afin de lui fournir un retour d'information sur son expérience et ses réalisations.</p><br><p>À l’issue du stage, le/la stagiaire reçoit un certificat de stage délivré par le PNUD.</p><br><p><strong>Modalités de candidature</strong></p><br><p>Les candidat(e)s intéressé(e)s doivent soumettre les documents suivants :</p><br><ul> <li>Un CV actualisé.</li> <li>Une lettre de motivation.</li></ul><p><strong>Dispositions administratives :</strong></p><br><ul> <li>Les stagiaires sont responsables de l’obtention des visas nécessaires ainsi que de l’organisation de leur voyage à destination et en provenance du lieu d’affectation où se déroulera le stage.</li> <li>Les opportunités de stage sont exclusivement ouvertes aux personnes disposant du droit légal de résider et de travailler au Maroc.</li></ul><p><strong>Conditions générales du stage</strong></p><br><ul> <li>Lorsqu’un(e) stagiaire effectue un stage en présentiel et ne bénéficie d’aucun soutien financier de la part d’une institution ou d’un programme, tel qu’une université, un gouvernement, une fondation ou un programme de bourses, une allocation destinée à contribuer à la couverture des dépenses quotidiennes de base liées au stage, telles que les repas et le transport au lieu d’affectation, sera versée par le bureau d’accueil.</li> <li>Lorsqu’un(e) stagiaire bénéficie d’un soutien financier d’une institution, d’un gouvernement ou d’un tiers, le PNUD versera, sous réserve des règles applicables de cette institution, de ce gouvernement ou de ce tiers, la différence éventuelle entre le soutien financier externe reçu et l’allocation applicable du PNUD.</li> <li>Toutes les autres dépenses liées au stage seront à la charge du/de la stagiaire, du gouvernement ou de l’institution qui le/la parraine.</li> <li>Le stage est encadré exclusivement par un accord de stage émis par le PNUD et signé par le/la stagiaire et le PNUD Maroc, conformément aux règles et procédures internes du PNUD. Le PNUD Maroc ne signe pas de convention de stage avec des établissements académiques et n’est pas tenu de conclure tout autre document externe lié au stage.</li> <li>Le PNUD décline toute responsabilité quant aux frais résultant d’accidents, de maladies ou de décès survenant pendant la période de stage.</li> <li>Les stagiaires sont responsables de l’obtention des visas nécessaires ainsi que de l’organisation de leur voyage à destination et en provenance du lieu d’affectation où se déroulera le stage.</li> <li>Les stagiaires doivent fournir une preuve de leur affiliation à un régime d’assurance maladie. </li> <li>Lorsqu’un(e) stagiaire bénéficie d’un soutien financier d’une institution, d’un Les stagiaires ne sont pas membres du personnel et ne peuvent représenter le PNUD à quelque titre officiel que ce soit.</li> <li>Les stagiaires sont censés travailler à temps plein ; toutefois, une certaine flexibilité peut être accordée afin de répondre aux exigences des programmes d’études ou selon les besoins de l’exercice des tâches dans le cadre du stage.</li> <li>Les stagiaires accumulent des droits à congé à raison de 1,5 jour par mois et bénéficient des jours fériés officiels des Nations Unies, au niveau du bureau de pays. </li> <li>À l’issue du stage, une attestation de stage sera délivrée au/à la stagiaire par le PNUD Maroc.</li></ul><p><strong>Avantages</strong></p><br><ul> <li>Opportunité de travailler avec une équipe dynamique dans un environnement international.</li> <li>Expérience concrète dans la création de contenu pour une organisation internationale.</li> <li>Réseau professionnel élargi au sein du système des Nations Unies.</li></ul> <strong>Disclaimer</strong><br> Important information for US Permanent Residents ('Green Card' holders) <br> Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment. <br> UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications. <br> Applicant information about UNDP rosters <br> Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements. <br> Non-discrimination <br> UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. <br> UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status. <br> <br> Scam warning <br> The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web. <br><br><br> </div>
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<i>About Sanofi:</i>We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.<i>Job Purpose:</i>The Africa Medical Team at Sanofi is a high-performing team of Medical leaders who are a trusted source of scientific and Medical information and shared insights; effective and innovative strategic partners to our internal and external stakeholders; and dedicated to public health. We represent diverse experiences and backgrounds which strengthens our team and mirrors the healthcare communities we engage.<i>About the job</i>The Rare Disease (RD) Medical Manager will participate to and execute the Medical and scientific (non-promotional) strategy for the country and also with a scope for the MCO on one disease included in the therapeutic area in close partnership with the other functional RD Medical Managers and in alignment with the overall franchise strategy.<b>Main responsibilities:</b><ul><li>Utilise strong business acumen, acting as a key strategic business partner to the organisation</li><li>Initiate and drive projects to raise standards of care and change clinical practice</li><li>Ability to work independently with a solutions-oriented and balanced approach to ambiguity</li><li>Lead and drive rapid integrated evidence planning and execution through deep understanding of internal and external stakeholder evidence needs and robust data gaps analysis</li><li>Deep therapy area expertise and product knowledge including competitor data</li><li>Drive strong collaborative relationships with commercial and cross-functional teams, including marketing, value & access, health economics, regulatory and clinical</li><li>Cultivate and maintain relationships with external experts</li><li>Good understanding of the impact and evolution of healthcare systems</li><li>Lead creation and implementation of medical plans</li></ul><ul><li>Ability to rapidly assimilate new data and integrate into new therapy area</li><li>Create industry leading digital educational and scientific content that is timely, relevant, interactive and innovative</li><li>Champion the patient voice when developing and implementing medical strategies</li><li>Demonstrate strong leadership influencing across networks</li></ul><i>About you </i><b>Education/Experience/Certification</b><ul><li>Doctorate level education: MD or equivalent Medical degree preferred, PhD or PharmD</li><li>Industry experience (including medical affairs field or office) and/or clinical experience mandatory, ideally with relevant rare diseases experience</li><li>Good understanding of the continuum of data generation including clinical development, Real World Evidence (RWE) and data gaps analysis</li><li>Ability to act independently with a solutions-oriented and balanced approach to the grey areas</li><li>Excellent communication skills including driving challenging discussions· Develop a good understanding of HCP communication preferences to adapt communication style and optimise use of relevant channels to suit</li><li>Implement true scientific engagement journeys by bridging channel disconnect to drive ongoing engagement and grow collaborative opportunities and meaningful scientific exchange</li><li>Be confident in the use of Omnichannel tools and ability to adapt to new channels</li><li>Effectively and compliantly share unmet needs of HCPs and their centres with cross-functional teams to inform patient centric strategy</li></ul><b>Take the Lead Values</b><ul><li><b>Aim Higher:</b> Focus on what matters, set high standards and move with urgency, learning from setbacks as we go to achieve higher performance.</li><li><b>Act for Patients:</b> Never compromise on integrity, eliminate barriers and partner with others to go faster and further for patients.</li><li><b>Be Bold:</b> Take thoughtful risks, seize opportunities and think beyond what's possible to accelerate our science and drive compelling growth.</li><li><b>Lead Together:</b> Build trust and collaborate openly on our shared goals, celebrate collective wins and foster a sense of belonging.</li></ul><i>Why choose us?</i><ul><li>Drive meaningful impact at global scale: our medicines reach more than 100 million people each year.</li><li>Be part of a simpler, digital- and AI-powered business that’s rethinking how we work and engage with the world.</li><li>Turn bold ideas into breakthrough launches, with multiple new therapies planned through 2030 and beyond.</li><li>Stretch your career in a development playground, with opportunities across functions, regions, and the entire product lifecycle.</li><li>Work in a place that combines global scale with local expertise, backed by a strong culture of collaboration and shared purpose.</li><li>Contribute to innovations that improve outcomes, relieve pressure on healthcare systems, and expand access worldwide.</li><li>Join a team that’s not just transforming treatment - but asking what’s next, and making it real.</li><li>Join a workplace where diversity, equity, and inclusion are at the core, with Employee Resource Groups and leadership programs that celebrate every voice.</li></ul>Pursue <i>progress</i>, discover <i>extraordinary</i><p>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.</p><br><p>At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.</p><br><p>Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!</p><br> </div>
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Job : <p>Your main tasks will focus on the following areas:</p><br><br><ul><li>Establish customer invoices within deadlines and according to internal procedures.</li><li>Verify the compliance of purchase orders and deliveries.</li><li>Contribute to variance analysis and the development of financial reporting.</li><li>Control payments, financing, and administrative documents.</li><li>Forward files for collection and accounting, and ensure their archiving.</li></ul> <br> Required profile : <br><ul><li>Bac+2/3 in Accounting or Management.</li><li>Mastery of billing techniques and basic accounting principles.</li><li>Good knowledge of computer tools, especially Excel and management/accounting software.</li><li>Rigor, organization, and attention to detail are essential for this position.</li><li>Excellent analytical and problem-solving skills.</li><li>Good interpersonal skills to interact with clients and internal teams.</li><li>Ability to work independently while collaborating effectively with colleagues.</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Animate project GDM meetings and drive technical evolutions. Ensure the animation of the change management process in PLM. Prepare, organize, and conduct change management sessions. Guarantee the follow-up and correct application of project evolutions. Coordinate the different stakeholders and ensure the convergence of actions. Drive the synchronization of schedules between SMARTCAR and F2X/E2U teams. Ensure reporting and follow-up of project indicators.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Bac+5 in engineering or equivalent</p><p>Minimum 5 years of experience in technical project management</p><p>Proficiency in PLM tools</p><p>Proven experience in Project Change Management (GDM)</p><p>Excellent level of French and English</p><p>Autonomous, proactive, and possessing good transverse leadership</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Your main missions are: Participate in the analysis of claims declarations in accordance with policy conditions. Contribute to the constitution and completeness of compensation files. Assist in the collection and verification of supporting documents. Assist in investigations related to payment defaults. Participate in exchanges with internal teams (collections, underwriting, management). Update information in internal tools. Contribute to file monitoring and adherence to processing deadlines. Participate in the preparation of simple reports. Provide support for administrative and accounting operations related to files.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Diploma Bac+3 in management, finance or accounting</p><p>Eligible for the ANAPEC program</p><p>Good written and oral communication skills (French)</p><p>Sense of initiative, autonomy, rigor and team spirit</p><p>Good analytical and organizational skills</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul ><li >Good knowledge of automotive technology and vehicle architecture.</li><li >Proficiency in NVH calculation and simulation tools (Nastran, HyperMesh, Abaqus, Ansys, or equivalent).</li><li >Experience in vibrational and acoustic analysis, and finite element calculation (FEM).</li><li >Proficiency in CATIA and PLM tools in a product development environment.</li><li >Analytical and synthesis skills, with good communication in French and English.</li><li >Good knowledge of automotive technology.</li><li >Mastery of different vehicle zones and their components.</li><li >Ability to perform digital assemblies using CATIA.</li><li >Effective use of PLM and Excel tools.</li><li >Technical knowledge in mass calculation, inertia, and center of gravity.</li><li >Effective communication in French and English with different stakeholders.</li><li >Skills in digital assembly using CATIA.</li><li >Technical knowledge in inertia, mass, and center of gravity calculation.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><br></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Your main missions are: Participate in the analysis of claims declarations in accordance with policy conditions. Contribute to the establishment and completeness of compensation files. Assist in the collection and verification of supporting documents. Assist in investigations related to payment defaults. Participate in exchanges with internal teams (collections, underwriting, management). Update information in internal tools. Contribute to file monitoring and adherence to processing deadlines. Participate in the preparation of simple reports. Provide support for administrative and accounting operations related to files.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Diploma Bac+3 in management, finance or accounting</p><p>Eligible for the ANAPEC program</p><p>Good written and oral communication skills (French)</p><p>Sense of initiative, autonomy, rigor and team spirit</p><p>Good analytical and organizational skills</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Lead GDM Project meetings and manage technical developments. Facilitate the change management process in PLM. Prepare, organize, and conduct change management sessions. Ensure the monitoring and proper implementation of project changes. Coordinate the various stakeholders and ensure alignment of actions. Manage the synchronization of schedules between the SMARTCAR and F2X/E2U teams. Ensure reporting and monitoring of project indicators.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Master's degree (Bac+5) in engineering or equivalent</font></font></li><li><font dir="auto" ><font dir="auto" >Minimum 5 years of experience in technical project management</font></font></li><li><font dir="auto" ><font dir="auto" >Proficiency in PLM tools</font></font></li><li><font dir="auto" ><font dir="auto" >Proven experience in GDM (Project Change Management)</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent level of French and English</font></font></li><li><font dir="auto" ><font dir="auto" >Autonomous, proactive, and possessing strong cross-functional leadership skills</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Ensure first-level technical support for English-speaking users, guaranteeing the rapid resolution of common incidents and contributing to the satisfaction of internal and external clients.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>User support: Reception and processing of requests via phone, email, or ticketing tool, in English.</li><li>Incident diagnosis: Identify and qualify technical problems (hardware, software, network).</li><li>N1 Resolution: Apply standard procedures to resolve simple incidents.</li><li>N2/N3 Escalation: Transfer complex incidents to higher levels.</li><li>Ticket tracking: Ensure the tracking and closure of requests within the allotted deadlines.</li><li>Documentation: Update the knowledge base and write simplified procedures in English.</li><li>User training: Raise awareness of IT best practices (security, tool usage).</li></ul><p></p></section>
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Job : <p>We are looking for an After-Sales Service Manager in Casablanca whose missions will be:</p><br><br><p><br>• Manage and supervise after-sales service operations</p><br><br><p>• Ensure customer satisfaction by guaranteeing the quality and efficiency of services provided</p><br><br><p>• Coordinate with technical teams to resolve complex problems</p><br><br><p>• Contribute to the continuous improvement of processes and service standards</p><br><br><p>• Manage the administrative and financial aspects of the after-sales service</p><br><br><p>• Train and develop the team's skills, etc...<br> </p><br><br> <br> <br> Required profile : <p>Holder of a State Engineer degree or equivalent in:</p><br><br><ul><li>Mechanical Engineering, Industrial Engineering..., with a first successful experience in a similar role, ideally acquired in the automotive sector.</li></ul> <br><br> </div>
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Job : <p>On behalf of our client, we are recruiting several Receptionists as part of a temporary contract for positions based on the Driss Slaoui and Moulay Slimane sites.</p><br><br><ul><li>Ensure physical and telephone reception of visitors and clients.</li><li>Provide information, guide, and assist visitors professionally.</li><li>Guarantee a quality of reception that meets the company's standards.</li><li>Manage mail and administrative tasks related to reception.</li><li>Ensure the good organization and upkeep of the reception area.</li></ul> <br> Required profile : <ul><li>Bac+2 or Bac+3 level education.</li><li>Excellent appearance and very good speaking skills.</li><li>Strong sense of reception and customer service.</li><li>Dynamic, smiling, and professional.</li><li>Comfortable in a premium environment and in direct contact with customers.</li><li>Excellent command of French; command of English is a plus.</li><li>Immediately available.</li></ul> <br><br> </div>
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Job : <p> As part of strengthening its teams, our client is recruiting an International Logistics Assistant for a one-year mission.</p><br><br><p> Missions<br>Manage international purchasing logistics (import).<br>Coordinate and monitor international purchasing operations.<br>Manage relationships with international freight forwarders and carriers.<br>Provide logistics support to international suppliers.<br>Ensure compliance with new import regulations.<br>Handle the administrative follow-up of import files and logistics documents.</p><br><br> <br> Required profile : <p> Profile sought<br>Bachelor's/Master's degree (Bac+3 / Bac+4) in Logistics Management, International Business, or equivalent.<br>Experience in international purchasing logistics (import).<br>Good command of computer tools (Excel, ERP is a plus).<br>Good level of French; English is a plus.<br>Rigor, organizational skills, and attention to detail.</p><br><br> <br><br> </div>
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Job : <p>Participate in the implementation of the company's marketing plan.<br>Coordinate communication campaigns and promotional actions.<br>Organize commercial and marketing events.<br>Ensure the follow-up of communication materials (print and digital).<br>Manage social networks and contribute to content creation.<br>Coordinate service providers (agencies, printers, suppliers, etc.).<br>Monitor the marketing budget and prepare reports.<br>Collaborate with sales teams to develop brand visibility and generate leads.</p><br><br> <br> Required profile : <p>Bachelor's to Master's degree in Marketing, Communication, or equivalent.<br>2 to 3 years of experience in a similar role.<br>Excellent organizational and coordination skills.<br>Proficiency in Microsoft Office tools, Canva, and social media.<br>Creativity, autonomy, rigor, and excellent interpersonal skills.<br>Experience in the automotive sector is a plus.</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The consultant will be responsible for: - Development of solutions under Adobe Campaign. - Configuration and maintenance of campaign workflows. - Management and exploitation of marketing databases. - Integration of email templates. - Development and optimization of customer journeys. - Execution of campaign tests and validations. - Analysis and resolution of anomalies. - Collaboration with business and technical teams. - Participation in platform evolutions and optimizations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bac+5 in computer science or equivalent.</li><li>Experience between 3-4 years.</li></ul><p>Required skills:</p><ul><li>Adobe Campaign, SQL, JavaScript, Adobe Campaign Workflows, Database Management, HTML Email Integration.</li><li>Experience with Adobe Campaign.</li><li>Proficiency in SQL.</li><li>Proficiency in JavaScript.</li><li>Experience in configuring Adobe Campaign workflows.</li><li>Experience in integrating email templates.</li><li>Experience in marketing database management.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description</font></font></p><p><font dir="auto" ><font dir="auto" >1- Management of specifications and validation plans</font></font></p><p><font dir="auto" ><font dir="auto" >Manage the evolution of specification containers and validation plans used by Component Leaders and Part Leaders.</font></font></p><p><font dir="auto" ><font dir="auto" >Ensure the conformity of the component structure with the PLM rules in OIA / OID (Expected Engineering Objects / Definition).</font></font></p><p><font dir="auto" ><font dir="auto" >Ensure the completeness, consistency and availability of the specifications necessary for the creation of the RFQ folder.</font></font></p><p><font dir="auto" ><font dir="auto" >3 - Link Specification / Validation Plan</font></font></p><p><font dir="auto" ><font dir="auto" >Ensure consistency and traceability between specifications and validation plans.</font></font></p><p><font dir="auto" ><font dir="auto" >Work in close coordination with the other pilot (Specification / Validation Plan).</font></font></p><p><font dir="auto" ><font dir="auto" >Ensure full coverage of requirements at all rank levels.</font></font></p><p><font dir="auto" ><font dir="auto" >Ensure the completeness of the part specifications</font></font></p><p><font dir="auto" ><font dir="auto" >Secure the associated validation plans</font></font></p><p><font dir="auto" ><font dir="auto" >Collaborating with the Component Leaders to:</font></font></p><p><font dir="auto" ><font dir="auto" >Validate the allocation of specifications</font></font></p><p><font dir="auto" ><font dir="auto" >Verify their availability at the correct component level</font></font></p><p><font dir="auto" ><font dir="auto" >2 - Coordination with the engineering structure</font></font></p><p><font dir="auto" ><font dir="auto" >Working with senior leaders within the engineering structure in order to:</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Good level of French and English</font></font></li><li><font dir="auto" ><font dir="auto" >1-3 years of experience in a similar position</font></font></li></ul><h3><font dir="auto" ><font dir="auto" >Required skills:</font></font></h3><ul><li><font dir="auto" ><font dir="auto" >PLM Enovia / Reqtify (certification or in-house training required)</font></font></li><li><font dir="auto" ><font dir="auto" >Requirements management and specification structuring</font></font></li><li><font dir="auto" ><font dir="auto" >Validation systems, as well as validation and integration plans</font></font></li><li><font dir="auto" ><font dir="auto" >SAP BI 4 (project data extraction and analysis)</font></font></li><li><font dir="auto" ><font dir="auto" >Advanced Excel (advanced functions, reporting)</font></font></li><li><font dir="auto" ><font dir="auto" >DocInfo (document creation and updating)</font></font></li><li><font dir="auto" ><font dir="auto" >BeStandard (Viewer level)</font></font></li><li><font dir="auto" ><font dir="auto" >CATIA V6 (beginner level)</font></font></li><li><font dir="auto" ><font dir="auto" >Good understanding of PLM rules and logic</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Handle reservation inquiries via telephone, email, chat, and GDS in a courteous, efficient, and professional manner. Promote room types, suites, packages, and hotel experiences to maximize revenue opportunities. Maintain full knowledge of both properties including room categories, services, amenities, dining venues, spa offerings, and experiences. Deliver personalized service while adhering to Four Seasons standards and communication guidelines. Enter, modify, and confirm reservations in the Property Management System with accuracy. Manage guest preferences, special requests, traces, and comments to ensure seamless coordination. Process cancellations, no-shows, amendments, and ensure timely follow-up with guests. Liaise closely with Front Office, Housekeeping, Finance and Sales & Marketing to ensure alignment and efficient operations. Communicate clearly with colleagues to provide continuity and visibility across shifts. Uphold a professional image appearance, conduct, and communication at all times.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience in hotel reservations, customer service, or sales; luxury hospitality experience preferred.</li><li>Fluent in English and French (written and spoken); additional languages are an asset.</li><li>Strong sales skills with the ability to identify guest needs and recommend suitable options.</li><li>Excellent organizational abilities, attention to detail, and capacity to multitask under pressure.</li><li>Positive attitude, strong teamwork spirit, and genuine passion for guest service.</li></ul><p></p></section>