UI developer Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p><strong>ALTEN</strong> is supporting its client in project management activities within the TS-TC (Train Control and Train System) division.</p><br><br><p>The systems engineer is responsible for the development and integration of train equipment (Air Conditioning, Doors, Battery, etc.).</p><br><br><p><strong>The mission includes: </strong></p><br><br><ul><li>System requirements management (writing, updating, tracking)</li><li>Supplier management (documentation, planning, clause-by-clause, etc.)</li><li>Verification of compliance with the specifications</li><li>Validation of supplier deliverables (3D design, wiring, functional, industrialization)</li><li>Participation in technical meetings with the client</li><li>Writing, participation, and management of equipment performance tests</li><li>Participation in modification committee meetings</li><li>Liaison with other project teams (Control Command, 3D Design, Wiring, RAMS, Validation)</li></ul> <br> Required profile : <p><strong>Profile</strong></p><br><br><ul><li><strong>Education:</strong> Master's degree (Bac+5) in Mechanical Engineering, Mechatronics, Electromechanical Engineering, or Embedded Systems</li><li><strong>Experience:</strong> 3 to 5 years</li><li>With experience in Systems Engineering (Development of complex systems containing mechanical, electrical, and SW components)</li></ul><p><strong>Required Skills</strong></p><br><br><ul><li><p><strong>Technical:</strong></p><br><br><ul><li>Requirements management</li><li>Supplier management</li><li>DOORS <em>(a plus)</em></li><li>Knowledge in electrical, mechanical, pneumatic, hydraulic systems</li></ul></li><li><p><strong>Soft skills:</strong></p><br><br><ul><li>Meeting facilitation and progress tracking</li><li>Synthesis skills</li><li>Practical mindset <em>(ability to put oneself in the users' shoes)</em></li><li>Initiative and autonomy</li><li>Reporting alerts to clients and decision-makers</li></ul></li><li><p><strong>Languages:</strong> French, English <em>(fluent/mastered, spoken and written)</em></p><br><br></li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Sothema</strong> operates within a <strong>performance-driven and competitive culture</strong>, where ambition, results orientation and customer focus are key priorities. This dynamic is closely balanced by a <strong>collaborative environment</strong> that promotes trust, teamwork and close leadership. The company also relies on a <strong>structured organization</strong> to ensure efficiency, quality and process consistency. An <strong>innovation component</strong> further complements this balance, supporting adaptability and continuous improvement. </p><br><br> <br> Job : <p>As part of accelerating its Data, Digital, and AI transformation, SOTHEMA is hiring a Senior Data &amp; Digital Project Manager to lead strategic projects with high added value.</p><br><br><p>Reporting to the Digital &amp; Data team, they will be responsible for managing Data and Digital projects from start to finish, from scoping to production launch, ensuring coordination between business teams, Development teams, Data Engineering, Infrastructure, Security, and external partners.</p><br><br><p>As a true conductor of transformation projects, they will ensure alignment between business needs, digital solutions, and data usage to create value for the company.</p><br><br> <br> <br> Required profile : <p><strong>Management of Data &amp; Digital Projects</strong></p><br><br><p>Manage the entire lifecycle of Data and Digital projects (scoping, design, planning, execution, testing, deployment, and change support).<br>Coordinate projects involving application development, digital platforms, BI solutions, AI projects, or digital transformation initiatives.<br>Develop schedules, track workloads, budgets, risks, and performance indicators.<br>Ensure compliance with deadlines, costs, quality, and business objectives.<br>Prepare and lead various governance meetings.<br>&nbsp;</p><br><br><p><strong>Gathering and Formalizing Business Needs</strong></p><br><br><p>Gather, analyze, and challenge the needs of different business departments.<br>Translate functional needs into clear functional specifications for the Development, Data Engineering, and BI teams.<br>Participate in the design of digital solutions, ensuring their alignment with business objectives.<br>Prioritize needs and contribute to defining the project roadmap.<br>&nbsp;</p><br><br><p><strong>Coordination of Multidisciplinary Teams</strong></p><br><br><p>Ensure coordination between business teams, Development, Data Engineering, Infrastructure, Security teams, and external partners.<br>Organize and lead functional and technical workshops.<br>Facilitate communication between the various stakeholders.<br>Identify risks, manage dependencies, and propose necessary trade-offs.<br>&nbsp;</p><br><br><p><strong>Monitoring of Developments and Data Solutions</strong></p><br><br><p>Monitor the progress of application developments carried out by technical teams.<br>Manage projects involving Data, Business Intelligence, Machine Learning, Forecasting, or Artificial Intelligence solutions.<br>Ensure consistency between application developments and data components.<br>Oversee the integration of solutions into the company's information system.<br>&nbsp;</p><br><br><p><strong>Project Governance and Continuous Improvement</strong></p><br><br><p>Implement best practices for project management (Agile, Scrum, V-Cycle).<br>Manage functional testing phases and coordinate the production launch.<br>Monitor risks, action plans, and project indicators.<br>Contribute to the continuous improvement of project management methods, tools, and processes.<br>&nbsp;</p><br><br><p><strong>Change Management Support</strong></p><br><br><p>Support users in adopting new digital and Data solutions.<br>Prepare communication materials and presentations for various governance bodies.<br>Organize training sessions and support skills transfer.<br>Promote the adoption of new tools and processes.</p><br><br><p><strong>Technical Skills</strong></p><br><br><p>Strong command of project management methodologies (Agile, Scrum, V-Cycle).<br>Good understanding of Data architectures (Data Warehouse, Data Lake, ETL/ELT, Data Platform).<br>Good understanding of application architectures and software development cycles.<br>Experience in managing web and/or mobile application development projects.<br>Good knowledge of BI solutions (Power BI), SQL, and data governance principles.<br>Understanding of projects related to Artificial Intelligence, Machine Learning, and process automation.<br>Proficiency in project management tools (Jira, Azure DevOps, Microsoft Project, or equivalent).<br>Knowledge of Anaplan EPM is a plus.<br>&nbsp;</p><br><br><p>Profile sought</p><br><br><p>Master's degree (Bac+5) from a top engineering school or equivalent in Computer Science, Information Systems, Data, Industrial Engineering, or Project Management.<br>6 to 9 years of experience in managing Data, Digital, or Information System projects.<br>Proven experience in simultaneously managing projects involving application development and Data or BI initiatives.<br>Experience in an industrial or pharmaceutical environment is an asset.<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Missions principales 1.<br> Leadership financier stratégique &amp; Planification • Définir et piloter le processus budgétaire annuel et pluriannuel (projections de revenus, structures de coûts, plans d'investissement) en collaboration avec le directeur.<br> • Développer et maintenir un plan financier à moyen terme (prévision glissante sur 3 ans) aligné sur les objectifs stratégiques du Conseil d'administration.<br> • Animer les revues de performance financière mensuelles et trimestrielles avec la direction et le Comité Financier, en fournissant analyses des écarts, plans d'action correctifs et perspectives.<br> • Formuler des recommandations financières et des notes de conseil stratégique pour soutenir la prise de décision exécutive (allocation CAPEX, planification des effectifs, optimisation des coûts).<br> • Identifier de manière proactive les risques et opportunités financiers ; proposer des stratégies de mitigation et des scénarios à la Direction Générale.<br> • Superviser la mise en œuvre et l'amélioration continue des cadres de gouvernance financière, des politiques de contrôle interne et des référentiels comptables.<br> 2. Gouvernance budgétaire &amp; Suivi de la performance • Gérer le cycle budgétaire de bout en bout : préparation, consolidation, validation avec les responsables budgétaires et suivi continu par rapport aux réalisations.<br> • Établir et faire respecter les règles d'allocation budgétaire par centre de coûts, en garantissant l'exactitude de l'imputation et l'intégrité de la comptabilité analytique.<br> • Produire les packages de reporting mensuel de gestion (compte de résultat, bilan, flux de trésorerie, tableaux de bord KPI) pour la direction et le Comité Financier.<br> • Animer les réunions de revue budgétaire avec les responsables de département ; remettre en question les hypothèses, suivre les mesures correctives et escalader les déviations nécessitant une attention exécutive.<br> • Concevoir et maintenir des modèles financiers et des analyses de scénarios pour soutenir les initiatives stratégiques.<br> 3. Reporting financier, Comptabilité &amp; Supervision fiscale • Assurer les clôtures financières mensuelles, trimestrielles et annuelles dans les délais impartis et en conformité avec les normes comptables marocaines.<br> • Préparer et valider les états financiers statutaires ; coordonner avec les commissaires aux comptes tout au long du processus d'audit.<br> • Superviser les analyses de comptes, les rapprochements et le suivi des immobilisations (y compris les tableaux d'amortissement).<br> • Superviser l'ensemble des déclarations fiscales et de sécurité sociale ; gérer les relations avec les autorités fiscales en assurant la conformité réglementaire et en anticipant les évolutions législatives.<br> • Contrôler la paie (traitée par les RH) et approuver les paiements de salaires ; surveiller les cotisations sociales afférentes.<br> • Gérer les relations avec les partenaires externes : commissaires aux comptes, fiduciaire, conseillers fiscaux et établissements bancaires.<br> 4. Trésorerie &amp; Gestion des flux de trésorerie • Optimiser l'utilisation de la trésorerie.<br> • Piloter le modèle mensuel de prévision de trésorerie ; surveiller les écarts réel/prévision et ajuster en conséquence.<br> • Superviser les paiements fournisseurs nationaux et internationaux (Connexis, TD Bank) et encadrer la fonction recouvrement conformément aux objectifs DSO.<br> • Gérer les relations bancaires.<br> • Suivre et gérer le portefeuille de chèques en attente.<br> 5. Supervision des achats • Superviser et donner une orientation stratégique à l'équipe achats, en assurant l'alignement avec les objectifs financiers et les politiques de contrôle des coûts.<br> • Examiner, challenger et valider les devis et propositions fournisseurs, en garantissant des prix compétitifs et la valeur ajoutée.<br> • Piloter les initiatives d'optimisation des coûts dans toutes les catégories d'achats par la mise en concurrence des fournisseurs, la consolidation des volumes et l'identification d'économies.<br> • Faire respecter les cadres de gouvernance des achats, notamment les seuils d'approbation, les critères de sélection des fournisseurs et les processus de revue contractuelle.<br> • Analyser les schémas de dépenses et les données d'achats pour identifier les inefficacités et recommander des actions correctives.<br> • Collaborer avec les parties prenantes internes pour anticiper les besoins d'achat et négocier proactivement des conditions favorables avec les fournisseurs.<br> • Surveiller la performance des fournisseurs et s'assurer du respect des engagements contractuels en termes de qualité, délais et coûts.<br> 6. Leadership d'équipe &amp; Contrôle interne • Diriger, coacher et développer l'équipe finance (y compris les achats) ; fixer des objectifs, conduire les entretiens de performance et renforcer les compétences.<br> • Organiser et répartir les responsabilités au sein de l'équipe ; assurer une distribution équilibrée des charges de travail et le transfert de connaissances.<br> • Mettre en œuvre, documenter et améliorer continuellement les procédures financières et comptables.<br> • Garantir la séparation des tâches et des contrôles internes robustes dans l'ensemble des processus financiers.<br> Formation &amp; Expérience • Master en Finance, Comptabilité, Contrôle de gestion ou équivalent requis.<br> • Minimum 6 ans d'expérience pertinente, incluant une exposition significative à la planification et analyse financière (FP&amp;A), la gestion budgétaire et le reporting statutaire.<br> • Expérience préalable dans un poste similaire de Finance Manager au sein d'une entreprise de taille intermédiaire fortement souhaitée.<br> • Solide connaissance de la fiscalité et de la réglementation comptable marocaine Compétences &amp; Aptitudes • Vision stratégique avec capacité à traduire les données financières en insights actionnables.<br> • Excellente maîtrise de la modélisation financière sur Excel ; expérience avec Odoo fortement appréciée.<br> • Leadership avéré, solides compétences analytiques et de résolution de problèmes ; capacité à travailler de manière constructive avec les autres départements.<br> • Excellentes aptitudes relationnelles et capacité démontrée à communiquer efficacement avec les parties prenantes de haut niveau, les autorités, les interlocuteurs internes et externes.<br> • Rigoureux, orienté détail, avec un sens aigu de l'exactitude et du respect des délais.<br> • Maîtrise de l'anglais et du français requise ; l'arabe est un atout.<br> • Une expérience préalable en environnement multiculturel est un plus.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b>GEC recrute | Chef de Projet Senior Digital Workplace | Secteur Bancaire</b><br></p><br><p>Dans le cadre d'un programme stratégique de transformation pour le compte de son client bancaire, <b>GEC – Global Experts Consulting</b> recherche un <b>Chef de Projet Senior Digital Workplace</b> pour piloter le déploiement d'un environnement de travail moderne, collaboratif et connecté au sein d'un nouveau siège social.<br></p><br><p><b>Votre mission :</b><br></p><br><p>Piloter l'ensemble des streams Digital Workplace du programme et coordonner les différentes parties prenantes (DSI, Métiers, Achats, Logistique, intégrateurs et fournisseurs).<br></p><br><p>Recueillir les besoins, réaliser les benchmarks technologiques et définir les architectures des solutions Workplace et Audiovisuelles.<br></p><br><p>Concevoir et piloter les appels d'offres relatifs aux équipements utilisateurs, salles collaboratives, solutions audiovisuelles et flotte GSM.<br></p><br><p>Ãvaluer les offres, organiser les Proof of Concept (PoC) et accompagner le choix des solutions.<br></p><br><p>Assurer le pilotage des plannings, des budgets, des risques et des plans de mitigation.<br></p><br><p>Animer les comités de pilotage, produire les reportings et garantir l'avancement des différents chantiers.<br></p><br><p>Accompagner la conduite du changement, préparer les guides utilisateurs et coordonner les actions de formation.<br></p><br><p><b>Profil recherché :</b><br></p><br><p>Bac+5 en Informatique, Télécoms ou équivalent.<br></p><br><p>Minimum 10 ans d'expérience en gestion de projets IT complexes.<br></p><br><p>Expérience significative dans un projet de Digital Workplace, Smart Building ou déménagement de siège social.<br></p><br><p>Excellente maîtrise des environnements Microsoft Teams Rooms, solutions collaboratives, équipements audiovisuels et technologies Workplace.<br></p><br><p>Bonne connaissance des télécoms d'entreprise et de la gestion des flottes mobiles.<br></p><br><p>Solide expérience dans la rédaction de cahiers des charges, la gestion d'appels d'offres et le pilotage de fournisseurs.<br></p><br><p>Excellentes capacités de communication, de coordination et de leadership dans des environnements exigeants.<br></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About Delinea:</strong><br>Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea’s leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle – across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities – including workforce, IT administrator, developers, and machines – assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. Learn more about Delinea on Delinea.com, LinkedIn, X, and YouTube.</p><br><p>Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you.<br>&nbsp;</p><br><p>Apply today to help us achieve our mission.</p><br><p><strong>Enterprise Sales Development Representative Summary:</strong> <br>The Enterprise Sales Development Representative (E-SDR) at Delinea is a full-time, salaried hybrid position based in-office at our Boston location 100 Summer Street. This role serves as a vital connection between our Sales and Marketing teams, focusing on generating and qualifying leads to create business opportunities in the Enterprise space and hunting for net new Opps. The Enterprise SDR is responsible for initiating communication with potential customers, understanding their needs, and setting the stage for a successful sales process. </p><br><p><strong>What You’ll Do:</strong> </p><br><ul><li><p><strong>Prospecting and Lead Generation:</strong> Proactively reach out to potential customers through phone (80%), email, and LinkedIn to identify and qualify new business opportunities. </p><br></li></ul><ul><li><p><strong>Lead Qualification:</strong> Process and qualify inbound leads to generate sales opportunities, ensuring alignment with Delinea's sales goals. </p><br></li></ul><ul><li><p><strong>Hunting:</strong> Prospecting and finding net new opportunities in white space accounts in the Large Enterprise and Strategic Accounts </p><br></li></ul><ul><li><p><strong>Pipeline Development:</strong> Execute a minimum of 50+ outbound activities daily, including calls and emails, to build and maintain a strong pipeline of qualified leads. </p><br></li></ul><ul><li><p><strong>Research and Relationship Building:</strong> Conduct thorough research to gather account intelligence, identify key stakeholders, and build relationships with IT decision-makers. </p><br></li></ul><ul><li><p><strong>Collaboration:</strong> Partner closely with the Sales team to develop and refine go-to-market strategies, ensuring a seamless handoff of qualified leads. Work with Partners within territory to do account mapping and strategize in accounts to open opps. Work with Marketing on key events within region to help with registration of the events to drive attendance. </p><br></li></ul><ul><li><p><strong>Learning and Development:</strong> Continuously enhance your knowledge of Delinea’s product offerings and the cybersecurity industry through internal e-learning platforms. </p><br></li></ul><ul><li><p><strong>Data Management:</strong> Keep accurate records of all sales activities in CRM tools (Salesforce) and Prospect Engagement systems (SalesLoft) to monitor progress and success. </p><br></li></ul><ul><li><p><strong>Alignment: </strong>Work with the QCRs you are assigned to and help collaborate on territory plans, identify top 10-20 accounts within region to go after, and work on customer cross-sell within region. Assist with onboarding and development of new hires by allowing them to shadow day to day activity for quicker ramp time. </p><br></li></ul><p><strong>Location:</strong> </p><br><ul><li><p>This position is hybrid, three days a week in-office and based at Delinea's Boston office located at 100 Summer Street. Remote work or telecommuting is not available for this role. </p><br></li></ul><p><strong>What You’ll Bring:</strong> </p><br><ul><li><p><strong>Educational Background:</strong> Bachelor’s degree or equivalent practical experience. Minimum of 1+ year of experience in a SDR role. </p><br></li></ul><ul><li><p><strong>Communication Skills:</strong> Strong verbal and written communication skills with the ability to effectively engage with decision-makers. </p><br></li></ul><ul><li><p><strong>Drive and Motivation:</strong> A strong desire to learn and grow in a sales role, with a goal-oriented and data-driven mindset. </p><br></li></ul><ul><li><p><strong>Technological Proficiency:</strong> Worked and experience with other CRM tools like Salesforce. Background with Zoominfo, 6Sense, Hubspot preferrable </p><br></li></ul><p><strong>You’ll Stand Out If You Have:</strong> </p><br><ul><li><p><strong>Industry Knowledge:</strong> Exposure to technology sales, customer service, or a related field through internships or work experience. </p><br></li><li><p><strong>Sales Techniques:</strong> Familiarity with sales approaches such as cold calling, personalized messaging, or pipeline management. </p><br></li><li><p><strong>Adaptability:</strong> An eagerness to quickly learn and apply new concepts, especially in a dynamic, technology-driven environment. </p><br></li></ul><p><strong>Why work at Delinea? </strong></p><br><ul><li><p>We're passionate problem-solvers helping the world's largest organizations protect what matters most: their human and machine identities.</p><br></li></ul><ul><li><p>We invest in people who are smart, self-motivated, and collaborative.</p><br></li></ul><ul><li><p>What we offer in return is meaningful work, a culture of innovation and great career progression.</p><br></li></ul><p><strong>At Delinea, our core values are STRONG and guide our behaviors and success:</strong></p><br><ul><li><p>Spirited - We bring energy and passion to everything we do</p><br></li></ul><ul><li><p>Trust - We act with integrity and deliver on our commitments</p><br></li></ul><ul><li><p>Respect - We listen, value different perspectives, and work as one team</p><br></li></ul><ul><li><p>Ownership - We take initiative and follow through</p><br></li></ul><ul><li><p>Nimble - We adapt quickly in a fast-changing environment</p><br></li></ul><ul><li><p>Global - We embrace diverse people and ideas to drive better outcomes</p><br></li></ul><p>We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie.</p><br><p>We take care of our employees. We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays. </p><br><p><em>Delinea is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</em></p><br><p><em>Upon conditional offer of employment, candidates are required to complete comprehensive criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.</em></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.<br><br><p><br><span><span><span><span>Le/la Standardiste est en charge de la réception des appels de l’hôtel, qu’il s’agisse d’appels internes ou externes. gère la prise de réveils et assure également le suivi des faxes clients au sein de l’hôtel.</span><br><span>Il/ elle doit connaître parfaitement les horaires </span><span>d’ouverture et de fermeture des différents points de vente ainsi que le type de prestation proposé </span><span>par chacun des services respectifs.</span><br><span>Il/elle est sous la responsabilité de l’encadrement de son service : Superviseur et Responsable.</span><br><span>Le/la standardiste doit faire preuve d’un très bon esprit d’équipe, avoir une excellente </span><span>présentation, avoir une bonne élocution et de bonnes compétences relationnelles pour </span><span>correspondre aux attentes d’une clientèle haut de gamme.</span><br><span>Le/la Standardiste doit également posséder de bonnes compétences informatiques, puisqu’il/elle </span><span>est amené(e) à utiliser différents logiciels tels que Word, Excel, Internet et Opera.</span></span></span></span></p><br><br><br><p><span><span><span><b><span>FONCTIONS ESSENTIELLES :</span></b><br><span>1. Offrir aux clients un service agréable, efficace et professionnel conformément aux </span><span>standards Four Seasons</span><br><span>2. Répondre à tous les appels de manière plaisante en utilisant le nom du client interne ou </span><span>externe, et en mettant en relation avec le poste désiré en fonction de sa requête.</span><br><span>3. Faire et effectuer le suivi des appels de réveil pour les clients de l’hôtel.</span><br><span>4. Gérer les demandes des «Ne pas déranger», des postes occupés, des transferts d’appels, </span><span>des mises en attente, des appels en attente, des Diverts (dérivation des appels d’une </span></span></span></span><span><span><span><span>chambre à une autre), des COS, des NCOS7 et des mises en relation avec les messageries</span></span></span></span><br>&nbsp;</p><br><br><p><span><span><span><span>vocales.</span><br><span>5. Savoir organiser une conférence Call.</span><br><span>6. Coordonner les requêtes téléphoniques spéciales pour des clients que ce soit dans leur</span><br><span>chambre ou en salle de réunion.</span><br><span>7. Assister les clients dans leurs appels locaux, nationaux ou internationaux.</span><br><span>8. Effectuer la facturation des clients en salle de réunion concernant les ouvertures de lignes </span><span>téléphoniques, fax et accès internet.</span><br><span>9. Agir en cas de situation d’urgence ou de sécurité dans l’hôtel.</span><br><span>10. Informer un superviseur ou responsable des plaintes et commentaires clients et faire les </span><span>efforts appropriés.</span><br><span>11. Apporter un appui à l’intégration et à la formation des nouveaux employés et les aider </span><span>dans leurs tâches.</span><br><b><span>FONCTIONS SECONDAIRES :</span></b><br><span>1. Donner des informations générales à tous les appelants et à se familiariser avec les </span><span>services de l’hôtel, les heures d’opérations, les activités journalières, les fonctions </span><span>spéciales, etc.</span><br><span>2. Rapporter et mettre sous fichiers tous les problèmes et les maintenances téléphoniques.</span><br><span>3. Assister le chef de service dans la réconciliation des factures du mois.</span><br><span>4. Maintenir en bon état d’usage les équipements téléphoniques</span></span></span></span></p><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary We are looking for a Data Loss Prevention (DLP) Implementation Consultant to deploy, configure, and implement an enterprise Data Loss Prevention solution.<br> The consultant will be responsible for installing and activating the DLP platform, configuring security policies, deploying endpoint agents for Windows and macOS devices, and ensuring the solution is operational and aligned with customer security requirements.<br> Key Responsibilities Activate and configure DLP software licenses.<br> Install and deploy the DLP Management Server.<br> Configure the DLP Server according to best practices.<br> Design, implement, and fine-tune DLP policies.<br> Configure policy rules for data protection and compliance.<br> Deploy DLP endpoint agents on Windows and macOS devices.<br> Validate agent communication with the DLP server.<br> Perform system testing and troubleshooting.<br> Monitor deployment progress and resolve implementation issues.<br> Collaborate with customer IT and security teams during implementation.<br> Prepare deployment documentation and configuration guides.<br> Conduct knowledge transfer sessions for customer administrators.<br> Support UAT and go-live activities.<br> Ensure implementation follows vendor and security best practices.<br> Required Qualifications Bachelor's degree in Computer Science, Information Security, or a related field.<br> 3+ years of experience implementing enterprise DLP solutions.<br> Experience deploying DLP servers and endpoint agents.<br> Knowledge of Windows and macOS administration.<br> Experience creating and managing DLP policies.<br> Understanding of endpoint security and data protection concepts.<br> Familiarity with Active Directory and Group Policy.<br> Strong troubleshooting and analytical skills.<br> Excellent communication and documentation skills.<br> Preferred Qualifications Experience with one or more DLP solutions such as: Forcepoint DLP Symantec DLP (Broadcom) Trellix/McAfee DLP Microsoft Purview DLP Digital Guardian CoSoSys Endpoint Protector Security certifications such as Security+, CISSP, or vendor-specific certifications.<br> Experience with SIEM and endpoint security solutions.<br> Experience with data classification and compliance frameworks (GDPR, ISO 27001, HIPAA, PCI-DSS).<br> Soft Skills Customer-facing communication skills.<br> Strong documentation abilities.<br> Problem-solving mindset.<br> Ability to work independently.<br> Strong organizational skills.<br> Team collaboration.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>AXA&nbsp;ASSURANCE&nbsp;MAROC</strong>&nbsp;recrute&nbsp;pour&nbsp;le&nbsp;compte&nbsp;de&nbsp;sa&nbsp;<strong>Direction GRC, Indemnisation et Achats Assurantiels </strong>un/une <strong>Lead Pilotage et Surveillance</strong>&nbsp;:</p><br><p><strong><u>Mission&nbsp;du&nbsp;poste&nbsp;:&nbsp;</u></strong></p><br><p>Le <strong>Lead Pilotage &amp; Surveillance</strong> a pour vocation de définir, piloter et optimiser les dispositifs de suivi de la performance opérationnelle de la Direction GRC, Indemnisation et Achats Assurantiels.<br>Il est garant de la fiabilité des données, de la pertinence des indicateurs de pilotage et de la production des analyses nécessaires à la prise de décision. Il accompagne les métiers dans l'identification des leviers de performance, pilote les outils de reporting et contribue à l'amélioration continue des processus ainsi qu'au développement de la culture de la donnée au sein de la Direction.<br>&nbsp;</p><br><p><strong><u>Activités&nbsp;du&nbsp;poste&nbsp;:</u></strong></p><br><p>Le Lead Pilotage &amp; Surveillance exerce tout ou partie des activités principales suivantes :</p><br><p><strong>Définir et piloter le dispositif de pilotage de la performance :</strong></p><br><ul><li>Définir, concevoir et faire évoluer les tableaux de bord, indicateurs de performance et outils décisionnels répondant aux besoins des différentes lignes métiers;</li><li>Garantir la fiabilité, la cohérence et la disponibilité des données utilisées pour le pilotage de l'activité;</li><li>Piloter la production des reportings périodiques et veiller au respect des délais de diffusion</li></ul><p><strong>Produire les analyses et accompagner la prise de décision :</strong></p><br><ul><li>Réaliser des analyses statistiques et multidimensionnelles permettant d'identifier les leviers de performance et les axes d'amélioration;</li><li>Élaborer les dossiers d'analyse destinés aux comités de pilotage et instances de gouvernance;</li><li>Formuler des recommandations et accompagner les Directions opérationnelles dans la définition et le suivi des plans d'actions.</li></ul><p><strong>Piloter les outils, les projets Data et l'amélioration continue :</strong></p><br><ul><li>Piloter les évolutions des outils BI, de reporting et de visualisation des données en collaboration avec les équipes IT et Data;</li><li>Identifier les opportunités d'automatisation et d'optimisation des processus de production des données;</li><li>Contribuer aux projets de transformation, de digitalisation et d'amélioration continue de la Direction.</li></ul><p><strong>Coordonner l'activité et développer les expertises :&nbsp;</strong></p><br><ul><li>Coordonner les activités de pilotage et assurer le partage des bonnes pratiques auprès des équipes;</li><li>Accompagner la montée en compétence des collaborateurs sur les outils, les méthodes d'analyse et les pratiques de pilotage;</li><li>Assurer une veille sur les nouvelles méthodes d'analyse de données, les outils décisionnels et les meilleures pratiques du marché.</li></ul><p><strong>En outre, et de façon non limitative, il peut être amené à :</strong></p><br><ul><li>Participer ou piloter des groupes de travail transverses;</li><li>Représenter son activité auprès des différentes parties prenantes internes;</li><li>Réaliser toute mission confiée par sa hiérarchie compatible avec ses fonctions.</li></ul><p>&nbsp;<strong><u>Compétences&nbsp;requises:</u></strong></p><br><p><u>Compétences&nbsp;techniques&nbsp;:</u></p><br><ul><li>Maîtrise avancée de SQL.</li><li>Excellente maîtrise de Power BI et des outils décisionnels.</li><li>Expertise en analyse de données, statistiques et modélisation.</li><li>Maîtrise des techniques de préparation, de contrôle et de fiabilisation des données.</li><li>Bonne connaissance des environnements Data et des outils décisionnels.</li><li>Gestion de projets Data et BI.</li></ul><p>&nbsp;<u>Compétences&nbsp;managériales&nbsp;:</u></p><br><ul><li>Leadership et capacité à fédérer des équipes transverses.</li><li>Capacité à piloter des projets stratégiques.</li><li>Sens du pilotage par la performance.</li><li>Accompagnement du changement.</li><li>Capacité à influencer et à accompagner la prise de décision.</li></ul><p>&nbsp;<u>Compétences&nbsp;transversales :</u></p><br><ul><li>Excellentes capacités d'analyse et de synthèse.</li><li>Esprit critique et orientation résultats.</li><li>Force de proposition.</li><li>Sens de l'organisation et de la priorisation.</li><li>Capacité à vulgariser des analyses complexes.</li><li>Respect de la confidentialité et éthique dans la gestion des données.</li></ul><p>&nbsp;<strong><u>Profil&nbsp;recherché&nbsp;:</u></strong></p><br><ul><li>De formation&nbsp;Bac+5 (Université ou Grande École) en Statistiques, Actuariat, Data Science, Business Analytics ou équivalent.;</li><li>Expérience d'au moins 5 ans dans le pilotage de la performance, le reporting, la Business Intelligence, les statistiques, l'actuariat ou la Data, dont une expérience significative dans la coordination de projets ou le pilotage d'activités..</li></ul><p>Si&nbsp;le&nbsp;descriptif&nbsp;correspond&nbsp;à&nbsp;votre&nbsp;profil&nbsp;et&nbsp;motivations&nbsp;professionnelles,&nbsp;merci&nbsp;de&nbsp;nous&nbsp;faire&nbsp;parvenir&nbsp;vos&nbsp;CV.</p><br><p><strong>Pourquoi&nbsp;rejoindre&nbsp;AXA&nbsp;Assurance&nbsp;Maroc&nbsp;?</strong></p><br><ul><li>AXA&nbsp;est&nbsp;un&nbsp;des&nbsp;leaders&nbsp;de&nbsp;l’assurance&nbsp;et&nbsp;de&nbsp;la&nbsp;gestion&nbsp;d’actifs&nbsp;à&nbsp;travers&nbsp;le&nbsp;monde.</li><li>Nous&nbsp;aidons&nbsp;nos&nbsp;108&nbsp;millions&nbsp;de&nbsp;clients&nbsp;à&nbsp;traverser&nbsp;les&nbsp;petites&nbsp;et&nbsp;grandes&nbsp;difficultés&nbsp;de&nbsp;la&nbsp;vie.</li><li>Accéder&nbsp;à&nbsp;des&nbsp;opportunités&nbsp;de&nbsp;développement&nbsp;professionnel&nbsp;et&nbsp;de&nbsp;formation&nbsp;continue&nbsp;pour&nbsp;favoriser&nbsp;votre&nbsp;croissance&nbsp;au&nbsp;sein&nbsp;de&nbsp;notre&nbsp;entreprise&nbsp;et&nbsp;enrichir&nbsp;votre&nbsp;panel&nbsp;de&nbsp;compétences.</li><li>Evoluer&nbsp;dans&nbsp;une&nbsp;culture&nbsp;d'entreprise&nbsp;basée&nbsp;sur&nbsp;l’agilité,&nbsp;la&nbsp;performance&nbsp;individuelle&nbsp;et&nbsp;collective,&nbsp;la&nbsp;collaboration&nbsp;et&nbsp;l'éthique.</li><li>Être&nbsp;collaborateur&nbsp;AXA&nbsp;Assurance&nbsp;Maroc,&nbsp;c’est&nbsp;rejoindre&nbsp;un&nbsp;environnement&nbsp;de&nbsp;travail&nbsp;inclusif&nbsp;et&nbsp;diversifié,&nbsp;où&nbsp;chaque&nbsp;individu&nbsp;est&nbsp;valorisé&nbsp;et&nbsp;a&nbsp;la&nbsp;possibilité&nbsp;de&nbsp;s'épanouir.</li><li>Tous&nbsp;nos&nbsp;emplois&nbsp;sont&nbsp;ouverts&nbsp;aux&nbsp;personnes&nbsp;en&nbsp;situation&nbsp;d’handicap.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><span>Rejoignez Eaton à Casablanca, acteur majeur des solutions de gestion de l’énergie, au sein de la division Power Distribution (PD).</span><br>&nbsp;<br><span>Nos équipes accompagnent les industriels, infrastructures et acteurs tertiaires dans la mise en service, la maintenance et l’optimisation de leurs installations électriques moyenne et basse tension.</span><br>&nbsp;<br><span>Dans un contexte de croissance de nos activités de services, nous recherchons un(e) Field Service Engineer itinérant(e), véritable partenaire technique de nos clients sur le terrain.</span><br>&nbsp;<br>&nbsp;<br>Vos missions <br><br>En tant qu’ingénieur(e) de service terrain, vous intervenez chez nos clients pour assurer :<br>&nbsp;<br><p><strong>Installation &amp; mise en service</strong></p><br><br><ul><li>Installation, tests et mise en service d’équipements moyenne et basse tension</li><li>Réalisation de mesures électriques (isolement, chute de tension, pertes diélectriques, essais haute tension, tests de relais, etc.)</li><li>Interprétation des données de tests et validation des performances</li></ul><br><p><strong>Maintenance &amp; dépannage</strong></p><br><br><ul><li>Maintenance préventive et corrective sur installations électriques (sous tension partielle ou totale)</li><li>Diagnostic et résolution de pannes mécaniques et électriques</li><li>Prise de décision sur la remise en service des équipements après intervention</li></ul><br><p><strong>Projets &amp; expertise technique</strong></p><br><br><ul><li>Assemblage, test et mise en service d’installations électriques complexes et automatisées</li><li>Préparation des procédures d’essais et participation aux réceptions clients</li><li>Rédaction de rapports techniques (protocoles de tests, comptes rendus d’intervention, plans de travail)</li></ul><br><p><strong>Relation client &amp; conseil</strong></p><br><br><ul><li>Conseil aux clients sur la conception et l’implantation des installations (locaux électriques, architecture)</li><li>Formation des clients à l’utilisation et à la maintenance des équipements</li><li>Développement d’une relation client durable et orientée service</li></ul><br><p><strong>Organisation &amp; environnement de travail</strong></p><br><br><ul><li>Travail en autonomie ou en équipe (membre ou lead technique)</li><li>Coordination avec les équipes internes, sous-traitants et</li></ul><br>Profil recherché <br><br><br><p><strong>Formation &amp; expérience</strong></p><br><br><ul><li>Diplôme en électricité ou génie industriel (Ingénieur / Bac+5 ou équivalent) </li><li>Minimum 2 ans d’expérience sur des systèmes moyenne et basse tension, idéalement en environnement service terrain</li></ul><br><p><strong> Compétences clés</strong></p><br><br><ul><li>Solide connaissance de l’environnement industriel </li><li>Connaissances de base en automatisme et relais de sécurité </li><li>Bonne maîtrise des normes, réglementations et exigences HSE, qualité et environnement </li><li>Capacité d’analyse et de résolution de problèmes techniques complexes </li><li>Orientation client forte et excellent relationnel </li><li>Esprit d’analyse et capacité à prendre des décisions rapidement</li></ul><br><p><strong>Langues</strong></p><br><br><ul><li>Français courant </li><li>Bon niveau d’anglais (écrit et oral)</li></ul><br><p><strong> Conditions &amp; spécificités du poste</strong></p><br><br><ul><li>Poste en itinérance totale </li><li>Déplacements fréquents au Maroc et en Afrique francophone </li><li>Horaires flexibles (interventions possibles en dehors des heures de bureau / week-ends) </li><li>Permis de conduire requis </li></ul><br>Pourquoi nous rejoindre ? <br><br><ul><li>Environnement technique à forte valeur ajoutée</li><li>Projets variés dans des secteurs industriels clés</li><li>Fort niveau d’autonomie et de responsabilité</li><li>Opportunités de développement technique et international</li></ul><br><p>#LI-JC2</p><br><br><br><span>Toutes les candidatures peuvent nécessiter la participation à des entretiens en visioconférence et en présentiel dans le cadre du processus de recrutement. Tous les candidats seront évalués au regard de compétences en lien avec le poste. Le respect de la vie privée des candidats ainsi que la sécurité de leurs données seront assurés conformément à la réglementation en vigueur.</span><br>&nbsp;<br><span>Nous nous engageons à garantir l’égalité des chances en matière d’emploi, tant pour les candidats que pour les collaborateurs. Nos processus de recrutement reposent sur des critères de sélection équilibrés et excluent toute forme de discrimination illégale fondée sur l’âge, la couleur de peau, le handicap, la situation familiale, l’origine nationale, le sexe, l’identité de genre, les informations génétiques, la race ou l’origine ethnique, la religion, l’orientation sexuelle, ou toute autre caractéristique protégée par la loi.</span><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean.<br><br><p><b><span><span>Guest Experience Agent&nbsp;</span></span><span>–</span><span>Four</span><span>Seasons Hotel Rabat</span><span>Kasr</span><span>Al Bahr, Morocco</span></b></p><br><br><br><p><b><span>About Four Seasons Hotels and Resorts:</span></b></p><br><br><p><span><span>Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and</span><span>growing</span><span>. At Four Seasons, we are powered by</span><span>people</span><span>and our culture enables everything we do. </span></span></p><br><br><br><p><span><span>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.</span><span>Whether you work with us, stay with us, live with</span><span>us</span><span>or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. </span></span></p><br><br><br><p><b><span>About Four Seasons Hotel Rabat</span><span>Kasr</span><span>Al Bahr, Morocco:</span></b></p><br><br><p><span><span>This incredible hotel</span><span>located</span><span>in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby,</span><span>located</span><span>within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean. </span></span></p><br><br><br><p><b><span>The Role of</span><span>the Guest Experience Agent</span><span>:</span></b></p><br><br><p><span><span>We currently have an opportunity for a talented and<span>&nbsp;Guest Exeprience Agent</span></span><span> to join our Four Seasons Hotel Rabat</span><span>Kasr</span><span>Al Bahr team in Morocco!</span></span></p><br><br><br><p><span><span>As a Guest Experience Agent, your responsibilities</span><span><span>&nbsp;are :</span></span></span></p><br><br><ul><li><p><span><span>Deliver</span><span>a warm,</span><span>personalized</span><span>welcome</span><span>and</span><span>departure</span><span>,</span><span>ensuring</span><span>smoot</span><span>and efficient check-in and check-out</span><span>experiences</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Anticipate</span><span>guest</span><span>needs</span><span>,</span><span>manage</span><span>requests</span><span>, and</span><span>resolve</span><span>concerns</span><span>promptly</span><span>with</span><span>proactive follow-up</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintain</span><span>accurate</span><span>guest</span><span>profiles,</span><span>preferences</span><span>, and interaction records,</span><span>ensuring</span><span>strong</span><span>attention to the administrative</span><span>side</span><span>of the</span><span>guest</span><span>experience</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Prepare</span><span>personalized</span><span>welcome</span><span>cards</span><span>and</span><span>special</span><span>communications to</span><span>enhance</span><span>guest</span><span>recognition</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Coordinate</span><span>with</span><span>all</span><span>departments</span><span>to</span><span>ensure</span><span>seamless</span><span>, consistent, and high-</span><span>quality</span><span>service</span><span>delivery</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Monitor</span><span>arrivals</span><span>,</span><span>departures</span><span>, and in-house</span><span>guests</span><span>to</span><span>prioritize</span><span>and</span><span>personalize</span><span>service</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Organize</span><span>special</span><span>arrangements,</span><span>amenities</span><span>, and</span><span>tailored</span><span>experiences</span><span>to</span><span>elevate</span><span>guest</span><span>satisfaction</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Recognize</span><span>returning</span><span>guests</span><span>and</span><span>create</span><span>memorable</span><span>“wow moments”</span><span>aligned</span><span>with</span><span>Four Seasons standards</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Conduct</span><span>routine inspections of</span><span>guest</span><span>rooms</span><span>to</span><span>ensure</span><span>quality</span><span>and</span><span>maintenance standards</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Handle administrative</span><span>tasks</span><span>,</span><span>reporting</span><span>, and</span><span>communicate</span><span>guest</span><span>feedback or incidents</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Support</span><span>team</span><span>operations</span><span>,</span><span>participate</span><span>in briefings, and assist</span><span>colleagues</span><span>during</span><span>peak</span><span>periods</span></span></p><br><br></li></ul><br><br><p><b><span>Our Ideal Guest Exeperience Agent candidate will have:</span></b></p><br><br><p><span><span>We are seeking a talented<span>&nbsp;Guest Experience Agent</span></span><span> to join our team at Four Seasons Hotel Rabat</span><span>KasrAl Bahr!</span></span></p><br><br><ul><li><p><span><span>Strong communication and</span><span>interpersonal</span><span>skills</span></span></p><br><br></li></ul><br><ul><li><p><span><span>High attention to</span><span>detail</span><span>and</span><span>organizational</span><span>ability</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Problem-solving</span><span>mindset</span><span>with</span><span>a</span><span>guest-focused</span><span>approach</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ability</span><span>to</span><span>multitask</span><span>in a fast-</span><span>paced</span><span>environment</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Knowledge of</span><span>hospitality</span><span>systems</span><span>(Opera)</span><span>is</span><span>an</span><span>advantage</span></span></p><br><br></li></ul><br><ul><li><p><b><span>Fluency in French, Arabic and English is</span><span>a must</span><span>for this location, along with eligibility to work in Morocco.</span></b></p><br><br></li></ul><br><br><p><span><span>Four Seasons Hotels and Resorts can offer what many</span><span>hospitality</span><span>professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed “employer of choice.”</span></span></p><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bell person, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Ensure that any outstanding requests from the previous day receive priority and are resolved. Monitor inventory and order general office supplies. Notify Loss Prevention/Security of any guest reports of theft.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean.<br><br><p><b><span><span>Guest Experience Agent&nbsp;</span></span><span>–</span><span>Four</span><span>Seasons Hotel Rabat</span><span>Kasr</span><span>Al Bahr, Morocco</span></b></p><br><br><br><p><b><span>About Four Seasons Hotels and Resorts:</span></b></p><br><br><p><span><span>Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and</span><span>growing</span><span>. At Four Seasons, we are powered by</span><span>people</span><span>and our culture enables everything we do. </span></span></p><br><br><br><p><span><span>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.</span><span>Whether you work with us, stay with us, live with</span><span>us</span><span>or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. </span></span></p><br><br><br><p><b><span>About Four Seasons Hotel Rabat</span><span>Kasr</span><span>Al Bahr, Morocco:</span></b></p><br><br><p><span><span>This incredible hotel</span><span>located</span><span>in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby,</span><span>located</span><span>within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean. </span></span></p><br><br><br><p><b><span>The Role of</span><span>the Guest Experience Agent</span><span>:</span></b></p><br><br><p><span><span>We currently have an opportunity for a talented and<span>&nbsp;Guest Exeprience Agent</span></span><span> to join our Four Seasons Hotel Rabat</span><span>Kasr</span><span>Al Bahr team in Morocco!</span></span></p><br><br><br><p><span><span>As a Guest Experience Agent, your responsibilities</span><span><span>&nbsp;are :</span></span></span></p><br><br><ul><li><p><span><span>Deliver</span><span>a warm,</span><span>personalized</span><span>welcome</span><span>and</span><span>departure</span><span>,</span><span>ensuring</span><span>smoot</span><span>and efficient check-in and check-out</span><span>experiences</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Anticipate</span><span>guest</span><span>needs</span><span>,</span><span>manage</span><span>requests</span><span>, and</span><span>resolve</span><span>concerns</span><span>promptly</span><span>with</span><span>proactive follow-up</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintain</span><span>accurate</span><span>guest</span><span>profiles,</span><span>preferences</span><span>, and interaction records,</span><span>ensuring</span><span>strong</span><span>attention to the administrative</span><span>side</span><span>of the</span><span>guest</span><span>experience</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Prepare</span><span>personalized</span><span>welcome</span><span>cards</span><span>and</span><span>special</span><span>communications to</span><span>enhance</span><span>guest</span><span>recognition</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Coordinate</span><span>with</span><span>all</span><span>departments</span><span>to</span><span>ensure</span><span>seamless</span><span>, consistent, and high-</span><span>quality</span><span>service</span><span>delivery</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Monitor</span><span>arrivals</span><span>,</span><span>departures</span><span>, and in-house</span><span>guests</span><span>to</span><span>prioritize</span><span>and</span><span>personalize</span><span>service</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Organize</span><span>special</span><span>arrangements,</span><span>amenities</span><span>, and</span><span>tailored</span><span>experiences</span><span>to</span><span>elevate</span><span>guest</span><span>satisfaction</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Recognize</span><span>returning</span><span>guests</span><span>and</span><span>create</span><span>memorable</span><span>“wow moments”</span><span>aligned</span><span>with</span><span>Four Seasons standards</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Conduct</span><span>routine inspections of</span><span>guest</span><span>rooms</span><span>to</span><span>ensure</span><span>quality</span><span>and</span><span>maintenance standards</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Handle administrative</span><span>tasks</span><span>,</span><span>reporting</span><span>, and</span><span>communicate</span><span>guest</span><span>feedback or incidents</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Support</span><span>team</span><span>operations</span><span>,</span><span>participate</span><span>in briefings, and assist</span><span>colleagues</span><span>during</span><span>peak</span><span>periods</span></span></p><br><br></li></ul><br><br><p><b><span>Our Ideal Guest Exeperience Agent candidate will have:</span></b></p><br><br><p><span><span>We are seeking a talented<span>&nbsp;Guest Experience Agent</span></span><span> to join our team at Four Seasons Hotel Rabat</span><span>KasrAl Bahr!</span></span></p><br><br><ul><li><p><span><span>Strong communication and</span><span>interpersonal</span><span>skills</span></span></p><br><br></li></ul><br><ul><li><p><span><span>High attention to</span><span>detail</span><span>and</span><span>organizational</span><span>ability</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Problem-solving</span><span>mindset</span><span>with</span><span>a</span><span>guest-focused</span><span>approach</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ability</span><span>to</span><span>multitask</span><span>in a fast-</span><span>paced</span><span>environment</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Knowledge of</span><span>hospitality</span><span>systems</span><span>(Opera)</span><span>is</span><span>an</span><span>advantage</span></span></p><br><br></li></ul><br><ul><li><p><b><span>Fluency in French, Arabic and English is</span><span>a must</span><span>for this location, along with eligibility to work in Morocco.</span></b></p><br><br></li></ul><br><br><p><span><span>Four Seasons Hotels and Resorts can offer what many</span><span>hospitality</span><span>professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed “employer of choice.”</span></span></p><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Performance et support</p><br><br><p>Achats - Outils et methodes achats</p><br><br><p>Acheteur Transactionnel F/H F/H</p><br><br><p>CDI</p><br><br><p>Employé administratif</p><br><br><p>Temps complet</p><br><br><p>Dans le cadre de la politique Achats, l'acheteur transactionnel est responsable des activités transactionnelles liées aux passations de commandes pour le HUB UK et fournit un support opérationnel aux acheteurs.<br>Missions Principales <br>• Respect des Procédures: Appliquer rigoureusement les procédures, modes opératoires, consignes et instructions de travail en vigueur.<br>• Contrôle des DAs: Vérifier la conformité des Demandes d'Achat (DA) et les affecter conformément à la matrice de traitement établie.<br>• Traitement des DAs: Assurer un traitement efficace des DAs tout en respectant les objectifs fixés.<br>• Gestion FIFO: Gérer les dossiers selon la méthode FIFO (First In, First Out).<br>• Gestion des Prioriés: Gérer de manière proactive les priorités et urgences.<br>• Passation de Commandes: Créer, éditer et envoyer les bons de commande validés aux fournisseurs.<br>• Suivi des Commandes: S'assurer de la bonne réception des commandes par les fournisseurs et partager les accusés de réception avec les prescripteurs et les gestionnaires de DA.<br>• Qualité des Dossiers: Garantir la qualité et l'exhaustivité des dossiers traités.<br>• Relations Fournisseurs: Gérer les relations avec les fournisseurs et traiter les litiges en collaboration avec le Gestionnaire des litiges.<br>• Utilisation de l'ERP: Réaliser le dispatching de l'ERP via l'outil « Automate ».<br>• Support Opérationnel: Répondre aux sollicitations des acheteurs, prescripteurs et fournisseurs.<br>• Escalation des Problèmes: Remonter les points bloquants à la hiérarchie.<br>• Mise à Jour du Portail: Maintenir le portail à jour avec des fiches correctement remplies et exploitables.<br>• Participation aux Projets: Contribuer activement aux réunions QRQC (Quick Response Quality Control) et aux projets proposés.<br>• Formation des Nouveaux: Participer à l'intégration et à la formation des nouvelles recrues.<br>INDICATEURS D'ACTIVITE ET DE PERFORMANCE :<br>Les indicateurs d'activité sont définis dans les processus et procédures associés. Les objectifs de performance sont déterminés et communiqués annuellement, en cohérence avec les objectifs globaux de la société.<br>• Tableaux de Bord: Élaborer des tableaux de bord pour le suivi des indicateurs de ses activités ou celles du département en collaboration avec la hiérarchie.<br>• Amélioration Continue: Proposer des actions correctives et des suggestions d'amélioration pour optimiser les processus et les outils existants.</p><br><br><p>RAS</p><br><br><p>- Minimum Bac +3 en gestion, commerce, logistique ou un domaine équivalent. <br>- Bonne maitrise d'Excel et Connaissance des logiciels ERP<br>- Excellent sens de l'organisation et de la gestion des priorités <br>- Esprit méthodique et rigoureux.<br>- Attitude proactive face aux problèmes et aux urgences.<br>- Ouverture d'esprit et capacité à travailler en équipe.</p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><strong><font dir="auto" ><font dir="auto" >Who are we?</font></font></strong><font dir="auto" ><font dir="auto" > Concentrix is ​​an international company present in over 70 countries. We excel at improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment. </font></font><br><br> <strong><font dir="auto" ><font dir="auto" >Your mission as a Technical Customer Advisor</font></font></strong><font dir="auto" ><font dir="auto" > As a Technical Customer Advisor, you will play a key role in:</font></font><br><ul> <li> <strong><font dir="auto" ><font dir="auto" >Responding to customer requests accurately</font></font></strong><font dir="auto" ><font dir="auto" > : Handling incoming calls to answer questions and resolve technical issues, while ensuring rigorous follow-up.</font></font><br></li> <li> <strong><font dir="auto" ><font dir="auto" >Resolving technical problems effectively</font></font></strong><font dir="auto" ><font dir="auto" > : Analyzing customer needs, identifying suitable solutions and guiding users in resolving their problems.</font></font><br></li> <li> <strong><font dir="auto" ><font dir="auto" >D demonstrating advanced technical aptitude</font></font></strong><font dir="auto" ><font dir="auto" > : Use your skills to understand and solve complex situations, while adopting the tools and technologies available.</font></font><br></li> </ul> <strong><font dir="auto" ><font dir="auto" >What we offer you:</font></font></strong><font dir="auto" ><font dir="auto" > At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution:</font></font><br><ul> <li> <strong><font dir="auto" ><font dir="auto" >An attractive salary with additional bonuses</font></font></strong><font dir="auto" ><font dir="auto" > :</font></font><br></li> <ul> <li><font dir="auto" ><font dir="auto" > Language bonus dedicated to our multilingual Game-Changers.</font></font><br></li> <li><font dir="auto" ><font dir="auto" > Regularity bonus from the 12th month and motivating performance bonuses.</font></font><br></li> <li><font dir="auto" ><font dir="auto" > First special A d El Adha.</font></font><br></li> </ul> <li> <strong><font dir="auto" ><font dir="auto" >Exceptional employee benefits</font></font></strong><font dir="auto" ><font dir="auto" > :</font></font><br></li> <ul> <li><font dir="auto" ><font dir="auto" > Advantageous health insurance and supplementary retirement benefits after one year.</font></font><br></li> <li><font dir="auto" ><font dir="auto" > Flexible hours with the possibility of teleworking after an integration period.</font></font><br></li> <li><font dir="auto" ><font dir="auto" > Free access to our gym.</font></font><br></li> <li><font dir="auto" ><font dir="auto" > Transport assur allowing you to travel to your workplace safely and without logistical constraints.</font></font><br></li> <li><font dir="auto" ><font dir="auto" > Ongoing training to develop your skills and acquire new knowledge tailored to the position.</font></font><br></li> </ul> <li> <strong><font dir="auto" ><font dir="auto" >A dynamic work environment:</font></font></strong> </li> <ul> <li><font dir="auto" ><font dir="auto" > Themed activities and gifts throughout the year to strengthen team spirit.</font></font><br></li> </ul> </ul> <strong><font dir="auto" ><font dir="auto" >The profile of our Game-Changers:</font></font></strong><font dir="auto" ><font dir="auto" > We are looking for talented individuals who:</font></font><br><br></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p><strong>Pourquoi travailler chez Accor ?</strong><br>Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.<br>Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.<br>En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.<br><strong>Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS</strong></p><br><br>Description du poste<br><br><p>L'Agent Royal Service est un véritable ambassadeur du Fairmont La Marina Rabat-Salé. Il/Elle assure un service personnalisé, chaleureux et anticipatif, en répondant efficacement aux demandes des clients et en veillant à leur offrir une expérience d'exception.</p><br><p><strong>Principales missions :</strong></p><br><ul><li>Offrir un service professionnel, courtois et personnalisé, conforme aux standards Fairmont.</li><li>Répondre avec efficacité aux appels et aux demandes des clients.</li><li>Enregistrer et assurer le suivi des demandes des clients dans le système de gestion hôtelière (PMS).</li><li>Gérer les wake-up call, les messages et les demandes de conciergerie.</li><li>Effectuer les réservations de restaurants, d'activités et des différents services de l'hôtel.</li><li>Renseigner les clients sur les installations, les services et les expériences proposés par l'établissement.</li><li>Assurer la coordination avec les différents départements afin de garantir un suivi optimal des demandes.</li><li>Respecter les procédures opérationnelles, de sécurité et les standards de qualité Fairmont.</li></ul><br>Qualifications<br><br><ul><li>Bac+2 en Gestion Hôtelière, Tourisme ou équivalent.</li><li>Minimum 2 ans d'expérience en Réception, Royal Service, Réservations ou Service Client, idéalement en hôtellerie de luxe.</li><li>Excellente communication et sens du service client.</li><li>Capacité à gérer plusieurs demandes simultanément avec calme et efficacité.</li><li>Esprit d'équipe, sens de l'organisation et souci du détail.</li><li>Maîtrise du PMS Opera et des outils Microsoft Office.</li><li>Maîtrise obligatoire du français et&nbsp;l'anglais.</li><li>Disponibilité pour travailler en horaires flexibles, y compris les week-ends et jours fériés.</li></ul><br>Informations supplémentaires<br><br><p><strong>Notre Engagement Diversité &amp; Inclusion :</strong><br>Nous sommes une entreprise inclusive et notre ambition est d’attirer, de recruter, et de promouvoir la diversité des talents.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Hit Radio</strong> operates within a predominantly <strong>innovation-driven culture</strong>, where creativity, boldness, and experimentation are key drivers of success. The company encourages initiative, agility, and open-mindedness, creating a stimulating environment for individuals seeking autonomy and continuous renewal. This creative mindset is reinforced by a strong <strong>collaborative dimension</strong>, promoting close management, teamwork, and high-quality human relationships. <strong>Performance orientation</strong> and <strong>structured processes</strong> are also present, serving as supportive frameworks that enhance efficiency and collective achievement. </p><br><br> <br> Job : <p>Desired start date: as soon as possible<br>Status: Non-managerial</p><br><br><p>Tasks:</p><br><br><p>Reporting to the technical department, you will ensure the smooth broadcasting of Hit Radio programs and guarantee the proper functioning of IT tools and equipment. Your main tasks will include:<br>• Ensure the administration, maintenance, and updating of servers and IT infrastructures (Windows, Linux, MacOS)<br>• Administer systems used for the production, storage, and broadcasting of multimedia content<br>• Ensure network monitoring and optimization, especially during live broadcasts<br>• Provide Level 1 and 2 technical support to internal users<br>• Diagnose and resolve hardware and software incidents on production equipment (editing stations, cameras, etc.).<br>• Ensure preventive and corrective maintenance of broadcast equipment: mixing consoles, audio processors, codecs, FM transmitters, etc.<br>• Diagnose failures in broadcast infrastructure, analyze root causes of malfunctions, and propose improvement plans<br>• Manage Audio over IP (AoIP) infrastructure to optimize audio signal transmission between different studios and remote sites<br>• Administer broadcasting solutions (air traffic control software, playout, radio automation, etc.)<br>• Manage audio streams for broadcasting on various platforms (FM, DAB+, web radio, online streaming)<br>• Configure and maintain telephone and on-air interaction systems<br>&nbsp;<br>&nbsp;</p><br><br> <br> <br> Required profile : <p>Min. education level required:<br>• Master's degree (Bac+4) or equivalent in IT, Systems &amp; Networks, Audiovisual, or equivalent.</p><br><br><p><br>Experience level:</p><br><br><p>• 3 to 5 years of experience in a similar role</p><br><br><p>Profile: </p><br><br><p>• Proficiency in operating systems (Windows Server, Linux, MacOS), virtualization (VMware, Hyper-V), network protocols (TCP/IP, DNS, DHCP, VPN)<br>• Solid knowledge in cybersecurity, access management, data protection, and backups<br>• Audio &amp; Broadcast Technologies: Knowledge of Audio over IP broadcasting systems (AES67, Dante), broadcast equipment (mixing consoles, FM transmitters, audio processors).<br>• Experience with Cloud solutions (AWS, Microsoft 365) and multimedia content management tools<br>• Monitoring and Performance Management: Mastery of monitoring tools to ensure the availability of IT and broadcast infrastructures<br>• Strong analytical and problem-solving skills for complex technical issues<br>• Responsiveness and priority management<br>• Good communication skills<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><span>RIBATIS</span></span><span><span><span>&nbsp;, Opérateur de la transformation digitale dans le domaine du&nbsp;</span></span></span><span><span>#eGOV</span></span><span><span><span>,&nbsp;cherche à&nbsp;</span></span></span><span><span>#Recruter</span></span><span><span><span>&nbsp;un&nbsp;</span></span></span><span><span>#CHEF</span></span><span><span><span>&nbsp;de </span></span></span><span><span>#PRODUITS</span></span><span><span>#IT</span></span><span><span><span>:</span></span></span><br></p><br><p><b><span><span><span>- Missions :</span></span></span></b><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Agréger <b>l'ensemble des informations</b> issues des services commerciaux, marketing et technique afin d'optimiser la connaissance du marché ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Organiser et animer <b>des focus groups avec les utilisateurs clés et les sponsors</b>, afin d’identifier et planifier l’implémentation des points à améliorer et l’intégration des nouvelles fonctionnalités ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Anticiper <b>les besoins clients existants et potentiels</b> en termes de technologies et de fonctionnalités des produits&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Définir <b>une offre de produits ou de services</b> adaptée à la demande du marché&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Définir <b>des fiches d’expressions de besoins précises</b> et assurer <b>la bonne traduction en spécifications fonctionnelles</b> avec les équipes de conception&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Actualiser et assurer <b>le suivi du plan de développement produit</b> (" roadmap produit ") avec les équipes fonctionnelles et techniques</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Valider <b>l'adéquation des fonctionnalités développées avec les expressions de besoin</b> énoncées en amont&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Suivre <b>l'avancée du développement</b> en lien avec les impératifs de lancements commerciaux, le " time to market "&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Concevoir <b>le contenu des supports d'aide à la vente</b>, soit à destination des équipes commerciales, soit à destination des équipes de communication en charge des actions de lancement des produits&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Assurer <b>des actions de communication en interne</b> afin de présenter les produits : formation des équipes commerciales, présentation aux départements stratégiques de l'entreprise, …etc&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Analyser et optimiser <b>le produit ou service</b> en fonction des contraintes propres à l'entreprise (ressources humaines, coûts, rentabilité, image de l'entreprise) et de la demande du marché&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Adapter en permanence <b>l'offre à l'évolution et aux opportunités</b> du marché&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Mettre en place <b>un business plan</b> étudiant l'ensemble du positionnement du produit et sa rentabilité ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Établir et actualiser périodiquement <b>la roadmap produit</b> ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Établir <b>le plan de charge des actions et le planning de mobilisation des ressources </b>fonctionnelles, techniques et transverses pour la réalisation des sprints ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Participer <b>aux différentes cérémonies</b> liées aux sprints ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Participer et coordonner <b>les actions de définition de l’UX</b> liées aux fonctionnalités à produire ; </span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Faire <b>la revue des livrables fonctionnels</b> de l’équipe conception.</span></span></span><br></p><br><span><span><span>------------------</span></span></span><br><span><span><span>Pour toute personne intéressée, prière de nous adresser vos candidatures sur&nbsp;</span></span></span><span><span>rh@ribatis.com</span></span><span><span><span>&nbsp;en précisant au niveau de l'objet de l'émail l'offre pour laquelle vous postulez.</span></span></span><br><br><span><span><span>​</span></span></span><br><br><p><span><span>#Hiring</span></span><span><span>#Chef_Produits_IT</span></span><span><span>#chefproduitsIT</span></span><span><span><span>#Product_Owner</span></span></span><span><span><span>#productowner</span></span></span><span><span><span>#Product</span></span></span><span><span><span>#Owner</span></span></span><br></p><br><br><span>Profil</span><p><b><span><span><span>- Formation initiale</span></span></span></b><span><span><span> : BAC+5 en IT ou en Marketing</span></span></span><br></p><br><p><b><i><u><span><span><span>NB :</span></span></span></u></i></b><span><span><span> Les doubles formations sont très appréciées. Idéalement, une formation d'ingénieur en IT couplée avec une formation en marketing</span></span></span><br></p><br><b><span><span><span>- Expérience :</span></span></span></b><span><span><span>&nbsp;Au moins une&nbsp; année probante dans un poste équivalent</span></span></span><br><br><b><span><span><span>- Savoir-être</span></span></span></b><span><span><span> : Une personne</span></span></span><br><br><p><span><span><span>·</span></span></span><span><span><span>Résiste au stress&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Orientée résultats&nbsp;;</span></span></span><br></p><br><p></p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Join a major player in the <strong>Distribution</strong> sector as an <strong>IT Network Maintenance Technician</strong>. Based in <strong>Casablanca</strong>, this position is a great opportunity to start your career in a dynamic and growing environment.</p><br><br><p>The main goal of this role is to ensure the proper functioning and maintenance of the company's network infrastructure, thus contributing to the smooth running of daily operations.</p><br><br><p>Your tasks will include installing, configuring, and maintaining network equipment. You will be responsible for diagnosing and resolving hardware and software issues, and providing technical support to users. On-site intervention and technological watch will also be an integral part of your responsibilities.</p><br><br><p>Mission<br>As a Maintenance Technician, you will be responsible for troubleshooting, maintaining, and installing<br>equipment or IT/office equipment parks (hardware, software, networks,<br>...), according to company management rules.<br>May advise, train, and assist users (on-site or via remote support).<br>May assemble or integrate equipment (standard or specific configurations).<br>Roles and responsibilities<br>• Perform preventive maintenance of machines and systems based on a maintenance schedule.<br>• Ensure the repair of damaged machines and equipment.<br>• Ensure the elimination of technical anomalies on broken-down equipment.<br>• Perform maintenance of electrical systems: Post-delivery/processing, distribution boards,<br>control panels, variable speed drives, and electronic starters.<br>• Report anomalies of equipment visited for Preventive Maintenance.<br>• Update equipment </p><br><br> <br> Required profile : <p>To be considered for this position, a <strong>Bac +2</strong> level of education is required, ideally in the field of <strong>IT</strong> or <strong>Electronics</strong>.</p><br><br><p>Although we are looking for an entry-level candidate, previous experience, even short (<strong>1 to 1 year</strong>), in network maintenance or IT support would be a considerable asset.</p><br><br><ul><li>Solid knowledge of network architectures (TCP/IP, routing, switching).</li><li>Proficiency in common operating systems (Windows, Linux).</li><li>Ability to diagnose and resolve technical problems.</li><li>Excellent interpersonal skills and customer service orientation.</li><li>Autonomy, rigor, and proactivity.</li></ul> <br><br> </div>