branch manager Jobs in Morocco

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Join a dynamic company in the <strong>Distribution</strong> sector! We are looking for a <strong>Customer Service Representative</strong> for our <strong>Bouskoura</strong> site. Your role will be central to our customers' satisfaction, ensuring excellent service and building lasting relationships of trust.</p><br><br><p>The main goal of this position is to guarantee an exceptional customer experience, build customer loyalty, and actively contribute to achieving commercial objectives through proactive management of requests and expectations.</p><br><br><p>Your main tasks will include:</p><br><br><ul><li>Welcoming and advising customers with professionalism and kindness.</li><li>Handling customer requests (information, orders, complaints) efficiently and personally.</li><li>Managing and tracking customer files, ensuring smooth communication.</li><li>Participating in customer loyalty through regular and quality follow-up.</li><li>Collaborating with internal teams to ensure the best response to customer needs.</li><li>Contributing to the continuous improvement of customer service processes.</li></ul> <br> Required profile : <p>Money transfer company seeks customer service representatives in Bouskoura.</p><br><br><p>Missions:</p><br><br><p>-Welcome, listen to, and advise customers in the branch.<br>-Identify needs and offer personalized solutions.<br>-Maintain a relationship of trust and ensure customer portfolio loyalty.<br>-Prospect for new clients.<br>-Contribute to customer satisfaction through quality service delivery.</p><br><br><p>Required skills:</p><br><br><p>-Knowledge of sales and negotiation techniques.<br>-Good oral and written communication skills.<br>-Listening and communication skills.<br>-Customer focus and service orientation.<br>-Team spirit and rigor.<br>-Ability to manage priorities and stress.</p><br><br><p>Training and experience:</p><br><br><p>-Bac +2 / Bac +3 in Commerce, Management, Marketing, or equivalent.<br>-1 to 2 years in a similar role (customer relations, sales, commercial service).</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p> <strong>Saham Bank</strong> is driven by a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork are central to daily operations. Proximity management encourages support, accountability and long-term collaboration across teams. This human-centered approach is reinforced by a <strong>strong organizational foundation</strong>, ensuring process efficiency, compliance and operational reliability. A <strong>controlled performance mindset</strong> and a <strong>moderate openness to innovation</strong> further support the bank’s balanced and sustainable development. </p><br><br> <br> Job : <p>Within our branch network, you will be the first point of contact for our clients and will play an essential role in their satisfaction and loyalty.</p><br><br><p><strong>Welcome and assist our clients</strong></p><br><br><ul><li>Offer a warm, professional, and personalized welcome.</li><li>Understand client needs and direct them to suitable solutions.</li><li>Ensure a smooth and quality customer experience at every interaction.</li></ul><p><strong>Support digital transformation</strong></p><br><br><ul><li>Raise awareness and assist clients in using the bank's digital services.</li><li>Promote innovative solutions and new digital journeys.</li><li>Actively participate in the adoption of digital tools in branches.</li></ul><p><strong>Perform routine banking operations</strong></p><br><br><ul><li>Carry out daily operations in compliance with procedures and quality requirements.</li><li>Respond effectively to common client requests.</li><li>Ensure the compliance and security of operations performed.</li></ul><p><strong>Contribute to commercial development</strong></p><br><br><ul><li>Identify commercial opportunities during client interactions.</li><li>Detect needs for savings, financing, insurance, or banking services.</li><li>Actively participate in achieving branch objectives.<br>&nbsp;</li></ul> <br> Required profile : <p>Beyond the diploma, we are above all looking for people passionate about customer relations and driven by the desire to make a difference.</p><br><br><p>You are probably the candidate we are looking for if:</p><br><br><ul><li>You have excellent interpersonal and communication skills.</li><li>You enjoy advising, supporting, and building trusting relationships.</li><li>You are focused on customer satisfaction and results.</li><li>You are comfortable with digital tools and new technologies.</li><li>You appreciate dynamic environments where every day is different.</li></ul><p><strong>Your profile:</strong></p><br><br><ul><li>Bachelor's degree (Bac+3) or higher in Commerce, Management, Banking, Finance, Marketing, Economics, Customer Relations, or equivalent.</li><li>Recent graduates with high potential or candidates with initial experience.</li><li>Excellent presentation and oral expression skills.</li><li>Sense of service, rigor, teamwork, and proactivity.</li></ul><p><strong>What we offer you:</strong></p><br><br><ul><li>A stimulating professional experience within a major player in the financial sector.</li><li>A stimulating and supportive work environment.</li><li>Real opportunities for career advancement and professional development.</li><li>The chance to participate in the transformation of the Moroccan banking sector.</li><li>Support from committed teams who value collective performance and innovation.</li></ul><p><span><strong>Ready to give your career a new boost?</strong></span><br>Join Saham Bank and become a player in an ambitious transformation serving an ever more innovative and personalized customer experience.<br>&nbsp;</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description Your role: Reporting to the Reservations Supervisor, responsibilities include, but are not limited to: Providing exceptional, friendly, and engaging service; Assisting clients with their bookings by gathering necessary information; Maximizing room occupancy and revenue, in line with sales strategies, while regularly monitoring availability; Managing group bookings in conjunction with the sales team; Managing commissions in collaboration with the supervisor; Possessing strong interpersonal skills, you will build customer loyalty and maintain client histories. Other duties as assigned.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Qualifications</font></font></h2><p><font dir="auto" ><font dir="auto" >Your experience and skills include:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Excellent customer service is essential; similar experience is a plus</font></font></li><li><font dir="auto" ><font dir="auto" >My mastery of Opera software or equivalent</font></font></li><li><font dir="auto" ><font dir="auto" >Good communication and conflict management skills</font></font></li><li><font dir="auto" ><font dir="auto" >Mastery of English, French and Arabic</font></font></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>We are looking for a Client Relations Manager for one of our clients with proven experience in<br>call centers, having held positions as Manager, Supervisor, or Team Leader.<br>The ideal candidate must be strongly results-oriented, with a good command of performance indicators and KPIs.<br>He/she will be responsible for managing client relations activity, monitoring objectives, analyzing performance, and implementing corrective actions<br>to improve service quality and customer satisfaction.<br>The position also involves managing and supervising teams, daily operational monitoring,<br>handling customer complaints, and implementing procedures<br>to ensure efficient and professional handling of requests.<br>The candidate will also need to master recruitment, training,<br>team support, and skills development, in order to guarantee a level of<br>performance in line with the set objectives.&nbsp;</p><br><br> <br> Required profile : <p>Profile sought<br>• Proven experience in a call center or client relations, with significant managerial experience.<br>• Previous experience as a Manager, Supervisor, or Team Leader.<br>• Strong focus on figures, results, and performance.<br>• Good command of KPI tracking and dashboards.<br>• Ability to manage, supervise, train, and motivate a team.<br>• Experience in handling and following up on customer complaints.<br>• Proficiency in team recruitment, training, and support.<br>• Immediate availability<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p> <strong>Saham Bank</strong> is driven by a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork are central to daily operations. Proximity management encourages support, accountability and long-term collaboration across teams. This human-centered approach is reinforced by a <strong>strong organizational foundation</strong>, ensuring process efficiency, compliance and operational reliability. A <strong>controlled performance mindset</strong> and a <strong>moderate openness to innovation</strong> further support the bank’s balanced and sustainable development. </p><br><br> <br> Job : <p>Within our branch network, you will be the first point of contact for our clients and will play an essential role in their satisfaction and loyalty.</p><br><br><p><strong>Welcome and assist our clients</strong></p><br><br><ul><li>Offer a warm, professional, and personalized welcome.</li><li>Understand customer needs and direct them to appropriate solutions.</li><li>Ensure a smooth and quality customer experience at every interaction.</li></ul><p><strong>Support digital transformation</strong></p><br><br><ul><li>Raise awareness and assist clients in using the bank's digital services.</li><li>Promote innovative solutions and new digital journeys.</li><li>Actively participate in the adoption of digital tools in the branch.</li></ul><p><strong>Perform daily banking operations</strong></p><br><br><ul><li>Carry out daily operations in compliance with procedures and quality requirements.</li><li>Respond effectively to common customer requests.</li><li>Ensure the compliance and security of operations performed.</li></ul><p><strong>Contribute to commercial development</strong></p><br><br><ul><li>Identify commercial opportunities during interactions with clients.</li><li>Detect needs in savings, financing, insurance, or banking services.</li><li>Actively participate in achieving the branch's objectives.<br>&nbsp;</li></ul> <br> Required profile : <p>Beyond the diploma, we are primarily looking for people who are passionate about customer relations and driven by the desire to make a difference.</p><br><br><p>You are probably the candidate we are looking for if:</p><br><br><ul><li>You have excellent interpersonal and communication skills.</li><li>You enjoy advising, supporting, and building trusting relationships.</li><li>You are focused on customer satisfaction and results.</li><li>You are comfortable with digital tools and new technologies.</li><li>You appreciate dynamic environments where every day is different.</li></ul><p><strong>Your profile:</strong></p><br><br><ul><li>Bachelor's degree (Bac+3) or higher in Commerce, Management, Banking, Finance, Marketing, Economics, Customer Relations, or equivalent.</li><li>Recent graduates with high potential or candidates with initial experience.</li><li>Excellent presentation and oral expression skills.</li><li>Service-oriented, rigorous, team spirit, and proactive.</li></ul><p><strong>What we offer you:</strong></p><br><br><ul><li>A stimulating professional experience within a major player in the financial sector.</li><li>A stimulating and supportive work environment.</li><li>Real opportunities for career advancement and professional development.</li><li>The opportunity to participate in the transformation of the Moroccan banking sector.</li><li>Support from committed teams who value collective performance and innovation.</li></ul><p><span><strong>Ready to give your career a new boost?</strong></span><br>Join Saham Bank and become a key player in an ambitious transformation dedicated to an ever more innovative and personalized customer experience.<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><strong>GENERAL MISSION</strong></p><br><br><p>The versatile educational assistant is responsible for supporting students from waking up until bedtime, ensuring their safety, punctuality, and discipline within the premises.</p><br><br><p><strong>MAIN MISSIONS</strong></p><br><br><p>• Supervise students during breaks, lunch breaks, and during their arrivals and departures;<br>• Accompany students to the Health Center and sports training venues;<br>• Oversee student activities and intervene when necessary;<br>• Supervise students' wake-up and morning preparation for morning activities;<br>• Report incidents that occur in the dormitory to the general dormitory supervisor;<br>• Ensure compliance with group living rules;<br>• Participate in monitoring student attendance and behavior on campus, including in the dormitory;<br>• Report absences to the external affairs supervisor;<br>• Ensure compliance with the internal regulations of the dormitory and the Lydex of Rabat in general;<br>• Participate in the organization and implementation of the establishment's educational, training, and social activities: National Anthem, class entry and exit, study hall supervision, etc…<br>• Assist teaching staff in supervising homework sessions;<br>• Assist the general supervisor in administrative tasks;<br>• Assist students in preparing medical files and coordinate with internal services;<br>• Participate in the organization and management of the school year start;<br>• Participate in the preparation and organization of the Lydex of Rabat council meetings;<br>• Provide on-call duty within the dormitory;<br>• Participate in animating students' cultural and artistic life;<br>&nbsp;</p><br><br> <br> Required profile : <p><strong>PROFILE</strong></p><br><br><p>• Diploma of at least Bachelor's degree (Bac+3) with a specialization in education;<br>• Previous experience in the educational field is desirable;<br>• Proficiency in computer tools (office suite);<br>• Good command of spoken and written French, English would be an asset;<br>• First aid training would be desirable.</p><br><br><p><strong>SKILLS</strong></p><br><br><p>• Ability to write reports<br>• Time management<br>• Communication skills<br>• Conflict management<br>• Ability to supervise minors</p><br><br><p><strong>PERSONAL QUALITIES</strong></p><br><br><p>• Sense of organization<br>• Listening skills<br>• Sense of responsibility<br>• Rigor<br>• Confidentiality<br>• Interpersonal skills<br>• Team spirit<br>• Availability.<br>&nbsp;</p><br><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Position:</strong> Head of Future Engineering Capability<br><strong>Reference:</strong> TS025<br><strong>Location:</strong> Warrington<br><strong>Arrangement:</strong> Permanent or Contract<br><strong>Work arrangement:</strong> Hybrid, 3 days in the office and 2 days working from home.</p><br><p>NUVIA UK's Technical Services &amp; Consulting department is fast growing with hybrid opportunities available up and down the country. We're striving to create a multidisciplinary team to offer our clients the best range of talent.</p><br><p><strong>BPSS clearance will be required at basic level. Prior clearance will not be transferable.&nbsp;</strong></p><br><p><strong>Role description:</strong></p><br><p>The purpose of the Head of Future Engineering Capability will be to drive the development of the Engineering and Technical Capability across Integrated Project Team.&nbsp; Acknowledging the intent for the business to remain a thin but intelligent and capable client, a structured approach to in-house technical capability, supported by a well-defined delivery supply chain is required.&nbsp; The Head of Future Engineering Capability is therefore responsible for developing and implementing all strategies and plans required to deliver a capable Technical Function.&nbsp; This implies developing and defining schemes for in-house forward-looking technical capability management (in support of an ultimate site licence application) and leading the technical specification of key contracting activities to build the required supply chain to deliver the programme.</p><br><br><p><strong>Key Responsibilities:</strong></p><br><ul><li>Setting the engineering strategy, then developing &amp; implementing the plans/activities required to deliver it that relate to technical capability.</li><li>Establishing the strategy and arrangements that allow the Technical Director to demonstrate the competence of the Technical Team at all times during project delivery, and as supported by key partnerships.</li><li>Specifying the capabilities of the key programme delivery partnerships including the Delivery Partner, Engineering Partner and Constructors.</li><li>Working closely with the other engineering leads to identify the scope of activities that will be delivered by each of the Partners.</li><li>Collaborating with other programme functions in the business to represent the engineering and technical interest in all procurement, commercial and organisational design activities.</li></ul><p><strong>Knowledge, Skills and Experience required:</strong></p><br><ul><li>Significant experience working and leading in a highly regulated industry on complex projects</li><li>A clear ability to set technical strategy and implement tactical solutions</li><li>An understanding of technical concepts, principles, and terminology relevant to the nuclear industry</li><li>Demonstrate familiarity with nuclear industry regulations, standards, and technical documentation best practices</li><li>Good writing and editing skills, with the ability to communicate complex technical information in a clear, accurate, and accessible manner</li><li>Good attention to detail and commitment to producing error-free documentation that meets industry standards</li><li>Strong interpersonal, communication and influencing skills to collaborate effectively with technical and non-technical stakeholders</li></ul><p><br><strong>Qualifications:</strong></p><br><ul><li>Bachelor’s degree in engineering, Science or a Related field, or equivalent experience</li><li>Chartered Member of a relevant technical institution</li><li>Must be able to obtain UK Security Clearance</li></ul><br><p><strong>Employee Staff Benefits:</strong></p><br><ul><li>8.5% Pension Contribution &amp; Life Assurance</li><li>Private Medical Scheme*</li><li>Employee Share Scheme</li><li>Salary Sacrifice Schemes: Electrical Vehicles, Technology and Cycle to Work</li><li>18 Weeks Full Maternity Pay* (+21w SMP)</li><li>25 days holiday (increasing to 28 days after 5 years’ service, 31 days after 10 years’ service)</li><li>Option to buy, sell and carry over up to 5 days annual leave per year</li><li>In partnership with trade unions</li><li>Personal Development &amp; Further Education Support</li><li>Long Service &amp; Recognition Awards</li><li>Free Employee Assistance Programme&nbsp;</li></ul><p>*After 1 year of service.</p><br><p>NUVIA UK - a subsidiary of VINCI construction - is an international company that operates across highly regulated sectors including Civil Nuclear and has a strong presence and history of delivery at nuclear sites in the UK and internationally.</p><br><p>NUVIA UK is a performance-driven company that is committed to the development of its people within a culture of safety, innovation, and excellence.</p><br><p>NUVIA UK is committed towards equality in employment.</p><br> <p><strong>Entity</strong></p><br> <p>NUVIA is a branch of VINCI, the world's largest integrated concessions and construction group. NUVIA is more specifically the nuclear entity of the VINCI Group and is involved in the entire life cycle of nuclear facilities, from new build to decommissioning, maintenance and operation. NUVIA is constantly growing, with more than 2700 employees worldwide. On average, 100 men and women join us every year. Now, more than ever, we are looking for new talent to support the group's growth.</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>• Operate the boiler room: <br>• Prepare the workstation and follow operating and maintenance instructions<br>• Monitor the operating parameters of the station and act appropriately<br>• Follow laboratory analysis results and act accordingly<br>• Complete the daily shift report and fill out tracking sheets<br>• Ensure the evacuation of residues (dust, ash) from coal boilers<br>• Report any significant event related to the station's operation to the supervisor in a timely manner<br>• Monitor the stock of boiler consumables (coal, fuel, chemicals) and act as needed<br>• Apply and participate in the development of operational standards<br>• Start the water production/treatment station if necessary*<br>• Perform systematic chimney sweeping operations*<br> Monitor the proper functioning of equipment:<br>• Perform rounds to check the proper functioning of equipment and act accordingly<br>• Prepare equipment for maintenance interventions and assist with risky interventions<br>• Participate in the development of the list of maintenance work to be done (daily, annual shutdown) and transmit it to the shift leader<br>• Supervise the execution of maintenance work during the shutdown (subcontractors, internal workshops)<br>• Execute the shutdown and startup schedule of the plant<br>• Perform systematic maintenance tasks under your responsibility (lubrication, oil level,<br>oil cooler cleaning, ..)**<br> Configure station equipment according to operating requirements and hierarchical instructions:<br>• Prepare and commission boilers<br>• In case of planned or unplanned shutdown, perform necessary palliative or curative maintenance tasks<br>**<br> Prevent HSE risks in the exercise of activities:<br>• Participate in identifying risks in the work area<br>• Apply QHSE standards and rules in every action<br> Participate in Group continuous improvement projects:<br>• Propose improvement actions within the scope of activity<br>• Participate in continuous improvement projects at the level of the reporting department<br>• Participate in cross-functional projects<br>Between campaigns (Sugar factories) **<br> Ensure the maintenance of boilers and associated equipment</p><br><br><p>• Prepare the maintenance program considering the pre-established maintenance plan and the analysis of the breakdown history during the campaign<br>• Proceed with opening, dismantling, and diagnosing equipment and establish the list of spare parts needed for interventions<br>• Check the availability of spare parts in coordination with the storekeeper and act accordingly<br>• Ensure the maintenance program is carried out within the allotted time<br>• Propose improvement actions to the supervisor and implement validated actions<br>• Support contractors in carrying out outsourced maintenance work (furnace work, safety valve calibration)<br>• Prepare the weekly progress report and send it to the supervisor<br> Participate in and/or perform tests:<br>• Participate in mechanical and control system tests of equipment and ensure work is carried out to remove reservations made by the testing committee<br>• Prepare and attend the hydraulic test carried out by the regulatory body<br>• Perform station startup tests and rectify any malfunctions<br>• Ensure steam availability for the plant's hot tests&nbsp;</p><br><br> <br> Required profile : <p>Conditions of access to the position:<br>• Education: Bac + 2 in Process Engineering/Electromechanics or equivalent.<br>• Experience: 0<br> Professional skills:<br>• Production / Energy Management<br>• Sugar extraction and refining techniques<br>• Mechanical maintenance<br>• Electrical maintenance,<br>• Automation, instrumentation, and control<br>• Maintenance management<br>• Operational standards&nbsp;</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Receptionist is in charge of receiving hotel calls, whether internal or external. He/She manages wake-up calls and ensures the follow-up of guest faxes within the hotel. He/She must perfectly know the opening and closing hours of the different points of sale as well as the type of service offered by each respective service. He/She is under the responsibility of the supervision of his/her service: Supervisor and Manager.</p><p>The receptionist must demonstrate a very good team spirit, have an excellent presentation, have good diction and good interpersonal skills to meet the expectations of a high-end clientele.</p><p>The Receptionist must also have good computer skills, as he/she will be required to use different software such as Word, Excel, Internet and Opera.</p><p>ESSENTIAL FUNCTIONS:</p><p>1. Provide guests with a pleasant, efficient, and professional service in accordance with Four Seasons standards.</p><p>2. Respond to all calls in a pleasant manner using the name of the internal or external client, and connect them to the desired extension according to their request.</p><p>3. Make and follow up on wake-up calls for hotel guests.</p><p>4. Manage Do Not Disturb requests, busy extensions, call transfers, holds, calls on hold, Diverts (transferring calls from one room to another), COS, NCOS7 and connections to voicemail.</p><p>5. Know how to organize a conference call.</p><p>6. Coordinate special telephone requests for guests, whether in their room or in a meeting room.</p><p>7. Assist guests with their local, national, or international calls.</p><p>8. Bill guests in meeting rooms for telephone lines, fax, and internet access openings.</p><p>9. Act in case of an emergency or security situation in the hotel.</p><p>10. Inform a supervisor or manager of guest complaints and comments and make appropriate efforts.</p><p>11. Provide support for the integration and training of new employees and assist them in their tasks.</p><p>SECONDARY FUNCTIONS:</p><p>1. Provide general information to all callers and familiarize yourself with hotel services, operating hours, daily activities, special functions, etc.</p><p>2. Report and file all telephone problems and maintenance issues.</p><p>3. Assist the department head in reconciling monthly invoices.</p><p>4. Maintain telephone equipment in good working order.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Le/la Standardiste doit faire preuve d un tr s bon esprit d quipe, avoir une excellente pr sentation, avoir une bonne locution et de bonnes comp tences relationnelles pour correspondre aux attentes d une client le haut de gamme. Le/la Standardiste doit galement poss der de bonnes comp tences informatiques, puisqu il/elle est amen (e) utiliser diff rents logiciels tels que Word, Excel, Internet et Opera.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job description: The Fairmont La Marina Rabat Sal is recruiting a Front Desk Agent to join its team. Your role: Reporting to the Reception Supervisor, the responsibilities and essential functions of the position include: Welcoming guests, ensuring check-in and check-out, preparing bills and processing payments while guaranteeing exceptional service according to chain standards; Taking initiative and continuously offering a personalized experience for the guest; Escort guests to their rooms and explaining the operation of the hotel and its facilities; Promoting the hotel's outlets (restaurants, bars, and spa) by seeking opportunities to enhance guests' stays through upselling; Assigning rooms according to guest preferences (profile); Ensuring the promotion of the ALL loyalty program; Following up on guest requests (technical, laundry, lost and found, etc.); Participating in departmental information and training sessions; Managing cash registers and transactions; Handling and following up on complaints and ensuring communication; Maintaining a professional attitude Professional, smiling and remaining calm at all times. Respect the policies, procedures and service standards of the department and the company. All other tasks as assigned.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >A two-year post-secondary degree in Hotel Management; a minimum of two years' experience in Reception; excellent customer service and sales skills; ability to take initiative; adaptability and flexibility; knowledge of the Opera system; fluency in French and English; knowledge of other languages ​​is a plus</font></font></p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>The Administrative and Financial Director (DAF) is responsible for financial performance, the reliability of accounting information, and the economic management of the company. A true partner to General Management, they define the financial strategy, support development decisions, and ensure the optimization of resources. They maintain strong operational involvement to ensure the quality of execution of financial and administrative processes.</p><br><br><p>Main responsibilities</p><br><br><ol><li>Strategic Management<ul><li>Define and implement the company's financial strategy.</li><li>Advise General Management on strategic decisions.</li><li>Develop Business Plans and development plans.</li><li>Produce financial analyses to guide investments.</li><li>Participate in external growth, restructuring, or financing operations.</li><li>Manage relationships with banks, investors, auditors, and financial partners.</li></ul></li><li>Financial Management<ul><li>Supervise daily treasury operations.</li><li>Optimize working capital requirements (BFR).</li><li>Develop annual budgets and their revisions.</li><li>Build cash flow forecasts.</li><li>Implement management dashboards.</li><li>Ensure the company's profitability.</li><li>Identify levers for improving financial performance.</li></ul></li><li>Accounting and Closings<ul><li>Supervise all general, subsidiary, and analytical accounting.</li><li>Ensure the quality of monthly and annual closings.</li><li>Ensure compliance with accounting and tax regulations.</li><li>Supervise tax and social declarations.</li><li>Coordinate statutory auditors and external audits.</li><li>Ensure compliance with financial statement production deadlines.</li></ul></li><li>Management Control<ul><li>Develop performance-oriented management control.</li><li>Define strategic and operational KPIs.</li><li>Analyze discrepancies between budget, actuals, and forecasts.</li><li>Measure profitability by activity, client, branch, or product.</li><li>Support operational teams in improving their performance.</li></ul></li><li>Treasury and Financing<ul><li>Supervise cash flows.</li><li>Optimize bank financing.</li><li>Negotiate credit lines.</li><li>Manage banking relationships.</li><li>Secure investment financing.</li><li>Implement a financial risk management policy.</li></ul></li><li>Process Organization and Improvement<ul><li>Optimize administrative and financial processes.</li><li>Digitalize finance functions.</li><li>Manage ERP and financial information system projects.</li><li>Strengthen internal controls.</li><li>Formalize procedures and operating methods.</li><li>Improve the quality and speed of reporting.</li></ul></li><li>Management<ul><li>Lead the Accounting, Management Control, Treasury, Tax, and Administration teams.</li><li>Develop employee skills.</li><li>Define annual objectives.</li><li>Establish a performance culture.</li><li>Promote cross-functional collaboration with other departments.</li></ul></li><li>Compliance and Risk Management<ul><li>Ensure regulatory compliance.</li><li>Supervise legal aspects related to finance.</li><li>Implement a risk map.</li><li>Ensure compliance with internal procedures.</li><li>Secure company assets.</li></ul></li></ol> <br> Required profile : <p>Education</p><br><br><ul><li>Master's degree (Bac+5) in Finance, Accounting, Audit, or Management Control.</li><li>Business school diploma, Master's in Finance, or equivalent.</li><li>A certification (CPA, ACCA, DSCG, etc.) is an advantage.</li></ul><p>Technical Skills</p><br><br><ul><li>Excellent command of accounting and taxation.</li><li>Strong expertise in management control.</li><li>Solid financial analysis skills.</li><li>Mastery of treasury and financing.</li><li>Business Plan development.</li><li>Budget and forecast construction.</li><li>KPI analysis.</li><li>Mastery of Excel (advanced level).</li><li>Good knowledge of ERP systems (SAP, Sage, Odoo, Microsoft Dynamics, or equivalent).</li><li>Excellent mastery of reporting and Business Intelligence tools.</li></ul><p>Behavioral Skills</p><br><br><ul><li>Leadership.</li><li>Strategic vision.</li><li>Strong results orientation.</li><li>Analytical and synthesis skills.</li><li>Initiative.</li><li>Excellent communication skills.</li><li>Rigor and organizational skills.</li><li>Ability to make quick decisions.</li><li>Business acumen.</li><li>Resilience under pressure.</li><li>Ability to propose solutions.</li></ul><p>Key Performance Indicators (KPIs)</p><br><br><ul><li>Adherence to closing deadlines.</li><li>Reliability of financial statements.</li><li>Budget adherence.</li><li>Budget vs. Actual variance.</li><li>Available cash balance.</li><li>Optimization of working capital requirements (BFR).</li><li>DSO (Days Sales Outstanding).</li><li>DPO (Days Payable Outstanding).</li><li>Operational profitability.</li><li>Compliance with tax and regulatory obligations.</li><li>Quality of reporting.</li><li>Productivity of financial teams.</li><li>Progress of transformation projects.</li></ul><p>Expected Qualities</p><br><br><p>The ideal candidate is a well-rounded DAF, capable of balancing strategic vision with operational involvement. They can build a medium and long-term financial trajectory while staying close to teams and daily operations. They are recognized for their ability to structure an organization, support growth, improve performance, and be a true partner to General Management.</p><br><br> <br><br> </div>

<p>Under the overall supervision of the AVRR Project Officer and the direct supervision of the National Operation Officer, the Operation Assistant will be in charge of supporting case management and movement operations in the field (specifically through the following duties and responsibilities):</p><p>1. Conduct interviews with new applicants requesting IOM assistance and register their data using IOM relevant systems.</p><p>2. Perform airport services, such as providing custodial care of travel documentation; verifying identities and documentation, including exit permissions, visas, tickets and other items in the travel bag; assisting with airport formalities, including flight arrivals, curb-side assistance, check-in, luggage formalities, immigration procedures, security screening systems and customs clearance; escorting arriving individuals to ground transportation and departing individuals to their gates; visually confirming flights have departed; ensuring individuals with special needs or equipment receive appropriate support; and, as needed, sending notifications using relevant systems.</p><p>3. Assist individuals at IOM offices, or third-party facilities, including upon arrival with sign-in, verification of identity, orientation, food and non-food items, instructions, briefings, activities and resolution of issues; and upon departure for medical appointments, return travel or onward travel with briefings, luggage support and transition to transportation. Enter and update relevant data in the appropriate systems and ensure vulnerable individuals are assisted in a manner that ensures their safety, security and comfort; report all issues immediately to the appropriate supervisor(s).</p><p>4. Exchange correspondence with the Embassies of the countries of origin to request the issuance of travel documents.</p><p>5. Maintain contact with IOM missions in countries of origin, embassies and other essential IOM partners.</p><p>6. Contribute to the monitoring of vulnerable cases in coordination with other direct assistance programs and partner associations to facilitate integrated and effective assistance to program beneficiaries.</p><p>7. Provide regular feedback on work being accomplished to the National Operation Officer and/or supervisors and team members and keep supervisors immediately informed of any issues requiring their attention.</p><p>8. Undertake duty travel, if required, to participate in meetings or training sessions, or to escort individuals.</p><p>9. Maintain and ensure the confidentiality and integrity of all relevant paperwork in line with standards of conduct and data protection rules. Alert the National Operation Officer or management of any non-compliance to SOPs or codes of conduct by IOM staff members or partners.</p><p>10. Perform such other duties as may be assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Education : Bachelor s degree in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law or related fields from an accredited academic institution with two years of relevant professional experience; or. School diploma with four years of relevant experience.</p><p>Experience : Experience in collaborating with government authorities, national/international institutions, United Nations agencies, and non-governmental organizations. Experience working on migration or the protection of vulnerable individuals, such as victims of trafficking, unaccompanied and separated children and other vulnerable groups. Prior experience working with international humanitarian organizations, nongovernmental or governmental institutions/organizations in a multicultural setting is an advantage</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Work Location<br>This internship is designed to be in person, at the ECA Office for North Africa in Rabat, Morocco, but can be remote or partly remote based on the approval of the supervisor<br> Expected duration<br>3 Months<br> Duties and Responsibilities<br>ECA's mission is to deliver ideas and actions for an empowered and transformed Africa; informed by the 2030 Agenda and Agenda 2063. The mission will be guided by ECA's five new strategic directions which are: advancing ECA's position as a premier knowledge institution that builds on its unique position and privilege to bring global solutions to the continent's problems and take local solution to the continent; developing macroeconomic and structural policy options to accelerate economic diversification and job creation; designing and implementing innovative financing models for infrastructure, and for human, physical and social assets for a transforming Africa; contributing solutions to regional and trans-boundary challenges, with a focus on peace security and social inclusion as an important development nexus; advocating Africa's position at the global level and developing regional responses as a contribution to global governance issues. The ECA Office for North Africa is located in Rabat, Morocco, and serves seven member states: Algeria, Egypt, Libya, Mauritania, Morocco, Sudan, and Tunisia. Its main objective is to contribute to achieving structural transformation and balanced development through sound macroeconomic policies, financing for development and debt management; regional integration, economic diversification, industrialization; and climate change resilience. The office is also paying special attention to challenges specific to middle income countries and policies that can help them spur inclusive economic growth, competitiveness and diversification to escape the middle-income trap. Its core functions are: Strengthening the capacity of member states in the sub-region to design and implement national policies and strategies for sustainable employment creation; Contributing to the implementation of sub-regional development priorities in line with the 2030 Agenda and Agenda 2063 with due consideration for youth and gender perspectives; Improving macroeconomic and fiscal policies, and to ensure sustainable growth; Providing relevant technical assistance to member states and to regional economic communities and intergovernmental organizations in building their capacities to sustain economic, social and political transformation, with a particular focus on employment, skills and balanced development, with the aim of ensuring inclusive growth, taking into consideration access to equal opportunities for women and young people. The internship will be undertaken under the direct supervision of the Communication Officer and the overall guidance of the Director of the Sub-regional Office for North Africa of the United Nations Economic Commission for Africa based in Rabat, Morocco and/or the Head of the Communication division of the United Nations Economic Commission for Africa, based in Addis Ababa (Ethiopia). Responsibilities Under the direct supervision of the Communication Officer, the selected intern will undertake the following assignments and support the accomplishment of the related tasks, including generating related write-ups and story lines. 1. Participate in media &amp; com’s related preparations and research for events organized and covered by the ECA sub-regional office for North Africa, 2. Assist in monitoring media reports (local and international) of ECA events and draft coverage reports, 3. Assist with the coverage of ECA events by contributing to note taking for communication purposes, press releases, social media 4. Assist with the design of visuals (posters, postcards etc.) and video, social media content where applicable 5. Assist with the handling of media inquiries including interview requests 6. Assist with the translation of media content where applicable 7. Assist the Communication Officer with other ad-hoc activities as instructed<br> Qualifications/special skills<br>To qualify for an internship, the following condition must be met: (a) Be enrolled in a graduate school programme (second university degree or equivalent, or higher); (b) Be enrolled in the final academic year of a first university degree programme (minimum bachelor’s level or equivalent); A good knowledge of the North African culture and socio-economic context and culture is an advantage. Internships do not require work experience<br> Languages<br>English and French are the working languages of the United Nations Secretariat. Fluency in French is required for the Internship Programme. Knowledge of English and Arabic is desirable.<br> Additional Information<br>The United Nations is committed to creating a diverse and inclusive environment of mutual respect. Female candidates and persons with disabilities are strongly encouraged to apply. In line with the United Nations Convention on the Rights of Persons with Disabilities, applicants requiring reasonable accommodation at any stage of the recruitment process may contact the internship coordinator for assistance.<br> Intern Specific text<br>Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>We partner with many business actors and stakeholders, which opens career opportunities in many areas, directly or indirectly linked to the properties' activity.</p><br><br>Description du poste<br><br><p><strong>Main Responsibilities – Demi Chef de Rang</strong></p><br><ul><li>To provide courteous, professional, efficient and attentive service at all times, in accordance with the hotel’s F&amp;B standards and procedures.</li><li>To assist the Chef de Rang in ensuring the smooth operation of the assigned section and delivering a high-quality guest experience.</li><li>To perform opening and closing procedures for the respective outlet as assigned.</li><li>To have thorough knowledge of all food and beverage items on the menu and confidently recommend dishes, beverages and suitable combinations to guests.</li><li>To support upselling initiatives by suggesting appropriate menu items and alternatives.</li><li>To ensure that tables are properly set, maintained and cleared according to the hotel’s service standards.</li><li>To anticipate guests’ needs, handle enquiries courteously and establish positive relationships with guests.</li><li>To coordinate effectively with the kitchen, bar and other F&amp;B team members to ensure smooth and timely service.</li><li>To ensure that the outlet, service stations and surrounding areas are kept clean, organized and properly prepared at all times.</li><li>To monitor operating supplies and contribute to reducing spoilage, breakage and wastage.</li><li>To report guest complaints or operational issues to the Chef de Rang, Supervisor or Manager and ensure appropriate follow-up.</li><li>To assist in the training and guidance of Commis de Rang when required.</li><li>To participate in periodic inventories of operating equipment and supplies.</li><li>To undertake any reasonable tasks and secondary duties assigned by the Chef de Rang, Supervisor or Outlet Manager.</li><li>To remain flexible and, when required, rotate within different F&amp;B outlets or other areas of the hotel according to operational needs.</li></ul><br>Qualifications<br><br><p>The following knowledge, skills and abilities are required:</p><br><ul><li>Attention to detail, style and aesthetics of hotel is critical.</li><li>Outstanding verbal and written communications skills.</li><li>College Degree in Hospitality&nbsp;or similar field.</li><li>2 years experience in similar role.</li><li>Good proficiency in English, Arabic and French</li></ul><br>Informations supplémentaires<br><br><p>Sofitel Royal Bay Resort Agadir</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p> <strong>Saham Bank</strong> is driven by a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork are central to daily operations. Proximity management encourages support, accountability and long-term collaboration across teams. This human-centered approach is reinforced by a <strong>strong organizational foundation</strong>, ensuring process efficiency, compliance and operational reliability. A <strong>controlled performance mindset</strong> and a <strong>moderate openness to innovation</strong> further support the bank’s balanced and sustainable development. </p><br><br> <br> Job : <p>Within our network of branches, you will be the first point of contact for our clients and will play an essential role in their satisfaction and loyalty.</p><br><br><p><strong>Welcome and assist our clients</strong></p><br><br><ul><li>Offer a warm, professional, and personalized welcome.</li><li>Understand client needs and guide them to appropriate solutions.</li><li>Ensure a smooth and high-quality customer experience with every interaction.</li></ul><p><strong>Support digital transformation</strong></p><br><br><ul><li>Educate and assist clients in using the bank's digital services.</li><li>Promote innovative solutions and new digital processes.</li><li>Actively participate in the adoption of digital tools in the branch.</li></ul><p><strong>Handle everyday banking operations</strong></p><br><br><ul><li>Perform daily operations in compliance with procedures and quality requirements.</li><li>Respond effectively to common client requests.</li><li>Ensure the compliance and security of operations performed.</li></ul><p><strong>Contribute to business development</strong></p><br><br><ul><li>Identify business opportunities during interactions with clients.</li><li>Detect needs in savings, financing, insurance, or banking services.</li><li>Actively participate in achieving the branch's objectives.<br>&nbsp;</li></ul> <br> Required profile : <p>Beyond the degree, we are primarily looking for people passionate about customer relations and driven by the desire to make a difference.</p><br><br><p>You are likely the candidate we are looking for if:</p><br><br><ul><li>You have excellent interpersonal and communication skills.</li><li>You enjoy advising, supporting, and building trusting relationships.</li><li>You are focused on customer satisfaction and results.</li><li>You are comfortable with digital tools and new technologies.</li><li>You appreciate dynamic environments where every day is different.</li></ul><p><strong>Your profile:</strong></p><br><br><ul><li>Bachelor's degree or higher in Commerce, Management, Banking, Finance, Marketing, Economics, Customer Relations, or equivalent.</li><li>Recent graduates with high potential or candidates with initial experience.</li><li>Excellent presentation and oral expression skills.</li><li>Service-oriented, rigorous, team spirit, and proactive.</li></ul><p><strong>What we offer you:</strong></p><br><br><ul><li>A stimulating professional experience within a major player in the financial sector.</li><li>A stimulating and supportive work environment.</li><li>Real opportunities for career advancement and professional development.</li><li>The chance to participate in the transformation of the Moroccan banking sector.</li><li>Support from committed teams who value collective performance and innovation.</li></ul><p><span><strong>Ready to give your career a new boost?</strong></span><br>Join Saham Bank and become a player in an ambitious transformation dedicated to an ever more innovative and personalized customer experience.<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p> <strong>Saham Bank</strong> is driven by a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork are central to daily operations. Proximity management encourages support, accountability and long-term collaboration across teams. This human-centered approach is reinforced by a <strong>strong organizational foundation</strong>, ensuring process efficiency, compliance and operational reliability. A <strong>controlled performance mindset</strong> and a <strong>moderate openness to innovation</strong> further support the bank’s balanced and sustainable development. </p><br><br> <br> Job : <p>Within our network of branches, you will be the first point of contact for our clients and will play an essential role in their satisfaction and loyalty.</p><br><br><p><strong>Welcome and assist our clients</strong></p><br><br><ul><li>Offer a warm, professional, and personalized welcome.</li><li>Understand client needs and guide them towards appropriate solutions.</li><li>Ensure a smooth and quality customer experience with every interaction.</li></ul><p><strong>Support digital transformation</strong></p><br><br><ul><li>Raise awareness and assist clients in using the bank's digital services.</li><li>Promote innovative solutions and new digital journeys.</li><li>Actively participate in the adoption of digital tools in the branch.</li></ul><p><strong>Handle routine banking operations</strong></p><br><br><ul><li>Perform daily operations in compliance with procedures and quality requirements.</li><li>Respond effectively to common client requests.</li><li>Ensure the compliance and security of operations performed.</li></ul><p><strong>Contribute to commercial development</strong></p><br><br><ul><li>Identify business opportunities during interactions with clients.</li><li>Detect needs for savings, financing, insurance, or banking services.</li><li>Actively participate in achieving the branch's objectives.<br>&nbsp;</li></ul> <br> Required profile : <p>Beyond the diploma, we are looking for people passionate about customer relations and driven by the desire to make a difference.</p><br><br><p>You are likely the candidate we are looking for if:</p><br><br><ul><li>You have excellent interpersonal and communication skills.</li><li>You enjoy advising, supporting, and building trusting relationships.</li><li>You are focused on customer satisfaction and results.</li><li>You are comfortable with digital tools and new technologies.</li><li>You enjoy dynamic environments where every day is different.</li></ul><p><strong>Your profile:</strong></p><br><br><ul><li>Bachelor's degree (Bac+3) or higher in Commerce, Management, Banking, Finance, Marketing, Economics, Customer Relations, or equivalent.</li><li>Recent graduates with high potential or candidates with initial experience.</li><li>Excellent presentation and speaking skills.</li><li>Service-oriented, meticulous, team spirit, and proactive.</li></ul><p><strong>What we offer you:</strong></p><br><br><ul><li>A stimulating professional experience within a major player in the financial sector.</li><li>A dynamic and supportive work environment.</li><li>Real opportunities for career advancement and professional development.</li><li>The chance to participate in the transformation of the Moroccan banking sector.</li><li>Support from committed teams who value collective performance and innovation.</li></ul><p><span><strong>Ready to give your career a new boost?</strong></span><br>Join Saham Bank and become an active participant in an ambitious transformation dedicated to an ever more innovative and personalized customer experience.<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><strong>Commercial Development</strong><br>Manage a small client portfolio and work on customer loyalty.<br>Prospect for new clients according to an action plan defined by the Branch Manager.<br>Participate in promoting Finéa's products and services.<br>Prepare and conduct client visits to identify their financing needs.<br>Prepare commercial proposals with management oversight.<br>Follow up on ongoing cases and follow up with clients for missing documents.<br><strong>Commercial Monitoring and Development</strong><br>Track assigned commercial objectives (number of clients, financing volume).<br>Provide regular reporting on commercial activities.<br>Monitor the use of credit lines and renewal deadlines.<br><strong>Risk Management</strong><br>Collect and verify the completeness of credit files.<br>Report any anomaly or exceeding of limits to the Branch Manager.<br>Prepare files for transmission to central entities.<br><strong>Administrative Management</strong><br>Ensure client information is entered into the information system and control the reliability of databases.<br>Ensure the completeness and compliance of client files (first-level verification).<br>Ensure the filing and archiving of physical files within their portfolio.<br>&nbsp;</p><br><br> <br> Required profile : <br><p><span><span>·<span> -&nbsp;</span></span></span><span>Education level Bac+5 in commerce and finance;</span></p><br><br><p><span><span>·</span></span>- Minimum 3 years of experience in banking/financial sales.<span>&nbsp;; </span></p><br><br><p><span><span>·<span> -&nbsp;</span></span></span><span>Customer relationship management;</span></p><br><br><p><span><span>·</span></span>- Prospecting and commercial animation techniques<span>&nbsp;;</span></p><br><br><p><span>- - Knowledge of public markets would be an asset;</span></p><br><br><p><span><span>·<span> - </span></span></span>Interpersonal skills<span>&nbsp;;</span></p><br><br><p> - Sense of rigor and organization.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Fondation Arrawaj</strong> features a culture primarily shaped by <strong>innovation</strong>, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a <strong>competitive</strong> dimension, reflecting a strong focus on performance and results. <strong>Collaboration</strong> and <strong>organizational structure</strong> further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts. </p><br><br> <br> Job : <p> As part of its development, the ARRAWAJ Foundation is recruiting Portfolio Managers (M/F) at our BELFAA branch.</p><br><br> <p> Responsibilities: As a "Portfolio Manager", your main responsibilities will be:</p><br><br> <p> Manage and develop the client portfolio<br> Prospect for new clients<br> Promote our products and services to potential clients<br> Support and advise clients<br> Build client loyalty<br> Maintain regular contact with clients<br> Manage and follow up on ongoing cases<br> Conduct field debt collection.&nbsp;</p><br><br> <br> <br> Required profile : <p> Holder of a Bac+3 (Bachelor's degree) or higher in Accounting, Finance, Business, or Management<br> Recent graduate or with successful previous experience as a salesperson<br> Dynamic, with good interpersonal skills and a strong appetite for challenges<br> Good resistance to pressure and stress<br> Proactive and takes initiative<br> Good adaptability skills<br> Ability to build relationships with clients.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p> <strong>Saham Bank</strong> is driven by a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork are central to daily operations. Proximity management encourages support, accountability and long-term collaboration across teams. This human-centered approach is reinforced by a <strong>strong organizational foundation</strong>, ensuring process efficiency, compliance and operational reliability. A <strong>controlled performance mindset</strong> and a <strong>moderate openness to innovation</strong> further support the bank’s balanced and sustainable development. </p><br><br> <br> Job : <p>Within our branch network, you will be the first point of contact for our clients and will play an essential role in their satisfaction and loyalty.</p><br><br><p><strong>Welcome and support our clients</strong></p><br><br><ul><li>Offer a warm, professional, and personalized welcome.</li><li>Understand client needs and guide them towards suitable solutions.</li><li>Ensure a smooth and quality customer experience at every interaction.</li></ul><p><strong>Support digital transformation</strong></p><br><br><ul><li>Raise awareness and assist clients in using the bank's digital services.</li><li>Promote innovative solutions and new digital journeys.</li><li>Actively participate in the adoption of digital tools in the branch.</li></ul><p><strong>Perform everyday banking operations</strong></p><br><br><ul><li>Carry out daily operations in compliance with procedures and quality requirements.</li><li>Respond effectively to common client requests.</li><li>Ensure the compliance and security of operations performed.</li></ul><p><strong>Contribute to business development</strong></p><br><br><ul><li>Identify business opportunities during interactions with clients.</li><li>Detect needs for savings, financing, insurance, or banking services.</li><li>Actively participate in achieving the branch's objectives.<br>&nbsp;</li></ul> <br> Required profile : <p>Beyond the diploma, we are primarily looking for people who are passionate about customer relations and driven by the desire to make a difference.</p><br><br><p>You are likely the candidate we are looking for if:</p><br><br><ul><li>You have perfect command of the French language, both spoken and written.</li><li>You have excellent interpersonal and communication skills.</li><li>You enjoy advising, supporting, and building trusting relationships.</li><li>You are focused on customer satisfaction and results.</li><li>You are comfortable with digital tools and new technologies.</li><li>You appreciate dynamic environments where every day is different.</li></ul><p><strong>Your profile:</strong></p><br><br><ul><li>Bachelor's degree or higher in Commerce, Management, Banking, Finance, Marketing, Economics, Customer Relations, or equivalent.</li><li>Recent graduates with high potential or candidates with initial experience.</li><li>Excellent presentation and speaking skills.</li><li>Sense of service, rigor, team spirit, and proactivity.</li></ul><p><strong>What we offer you:</strong></p><br><br><ul><li>A stimulating professional experience within a major player in the financial sector.</li><li>A stimulating and supportive work environment.</li><li>Real opportunities for career progression and professional development.</li><li>The chance to participate in the transformation of the Moroccan banking sector.</li><li>Support from committed teams who value collective performance and innovation.</li></ul><p><span><strong>Ready to give your career a new boost?</strong></span><br>Join Saham Bank and become an actor in an ambitious transformation serving an increasingly innovative and personalized customer experience.<br>&nbsp;</p><br><br> <br><br> </div>

<p>Contributes to the definition for scope of handover to operations</p><p>Participates in the definition and ensures consistent execution of operational procedures</p><p>Executes 1st level service desk for IT service portfolio</p><p>Executes 2nd and assists 3rd level support for all relevant IT solutions</p><p>Picks up and prioritize Service Requests &amp; Incidents</p><p>Administrates, monitors, and operates existing IT systems</p><p>Creates, approves, manages, and maintains IT continuity plans</p><p>Administrates and manages user identity and access to IT systems</p><p>Ensures security protection and technical realizations for IT systems</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Master s degree or more.</li><li>Branch Of Study: Information Technology</li><li>French language, fluently spoken and writing.</li><li>English language, fluently spoken and writing.</li></ul>