civil supervisor Jobs - Tangier Morocco

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: Ensure production in accordance with the procedures and instructions provided at the workstation; Ensure compliance with the scheduling plan established by the supervisor; Be responsible for the execution of the team's production program; Guarantee the quality of manufactured products in accordance with the quality control range; Monitor the recording of production, waste, and breakdowns in real time under EAM; Notify the line manager in case of any production problems; Actively participate in the site's improvement plan; Actively participate in the suggestion system related to safety and performance; Organize the distribution of work within the team; Ensure smooth team changes (cleanliness of the area, handover of necessary instructions to the incoming team); Manage the movements of the team within the framework of internal rules; Ensure the integration and training of new employees at their workstations; Participate in the analysis of quality problems and corrective actions; Actively participate in the Site Improvement Plan actions; Stop production in case of quality, safety, or environmental problems and implement the necessary actions; Establish the weekly assignment; Guarantee the continuous improvement approach in their sector; Ensure compliance with manufacturing ranges while optimizing consumption and respecting the FIFO principle for products and materials; Enforce work schedules, instructions, discipline, and procedures; Ensure compliance with hygiene, quality, environmental, safety, and factory cleanliness rules; Update training-related documents (schedule and skills grid); Ensure coordination between team leaders; Manage teams; Prepare for internal and external audits; Monitor the training of new recruits and job changes; Establish and display production indicators.</font></font></p></div></section>

<p>Supervises the daily operations of the Spa and ensures the smooth running of the department. Ensures the quality of services and compliance with the establishment's service standards. Welcomes clients and ensures their satisfaction throughout their Spa experience. Coordinates the daily activities of the team and ensures efficient organization of operations. Monitors compliance with care protocols, internal procedures, and LQA (Leading Quality Assurance) standards. Manages reservations and ensures optimal occupancy of treatment rooms and Spa facilities. Monitors cleanliness, hygiene, and presentation of treatment rooms, common areas, and Spa equipment. Manages customer complaints professionally and implements appropriate corrective actions. Ensures good information flow within the team and effective communication with the hotel's various departments. Participates in the training and integration of new employees.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma Bac+2 in Hotel Management, Management, Wellness or equivalent field.</p><p>3 to 5 years of professional experience, including at least 2 years in a similar role, ideally within a high-end hotel or an establishment of the same standing.</p><p>Technical Skills</p><ul><li>Good knowledge of Spa operations and luxury establishment quality standards.</li><li>Good command of reception, reservation, and customer relations techniques.</li><li>Ability to supervise daily operations and coordinate team activities.</li><li>Good knowledge of care protocols and wellness products.</li><li>Mastery of LQA (Leading Quality Assurance) standards with the ability to ensure their daily application.</li><li>Good knowledge of hygiene and safety standards and procedures applicable to wellness areas.</li></ul><p>Personal Qualities</p><ul><li>Excellent sense of service and strong customer orientation.</li><li>Excellent communication and coordination skills.</li><li>Organizational skills, rigor, and attention to detail.</li><li>Ability to supervise and support teams on a daily basis.</li><li>Responsiveness, autonomy, and ability to manage priorities.</li><li>Team spirit, sense of responsibility, and ability to solve problems professionally.</li></ul><p>Languages</p><ul><li>Excellent command of French and English, both spoken and written.</li><li>Proficiency in a third language is an asset.</li></ul>