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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The technical support customer representative has the primary mission to collect and then process remotely user requests experiencing difficulties with the use of computer hardware. Reporting to the team leader, their mission consists of: Solving technical problems of operation and maintenance by processing questions and providing technical solutions according to quality and deadline imperatives. Before taking on the mission, complete training is provided to prepare them for the responsibilities entrusted to them.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Perfect command of the French language, with good oral and written fluency. Listening and orientation skills. Good diagnostic and analytical capacity. Successful training related to the requested technical skill.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p><font dir="auto" ><font dir="auto" >We are looking for a passionate and experienced Tableau Developer to join our Business Intelligence team. You will be responsible for creating, developing, and optimizing interactive dashboards and reports using Tableau to help business teams make decisions based on reliable and relevant data. As a key member of our team, you will contribute to the evolution of our data platform, working with data analysts, data scientists, and project managers.</font></font></p> <p> <strong>Missions :</strong> </p> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Dashboard design and development</font></font></strong><font dir="auto" ><font dir="auto" > : Design and develop interactive dashboards, reports and impactful visualizations using Tableau, tailored to the needs of business users.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Needs analysis</font></font></strong><font dir="auto" ><font dir="auto" > : Collaborate with business teams to understand their reporting and data visualization needs, and translate these needs into effective Tableau solutions.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Performance optimization</font></font></strong><font dir="auto" ><font dir="auto" > : Optimize the performance of dashboards, calculations, and data sources to ensure a smooth user experience.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data source management</font></font></strong><font dir="auto" ><font dir="auto" > : Prepare and integrate data from different sources (databases, APIs, Excel files, etc.) to make it accessible and usable in Tableau.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Automation and data flow management</font></font></strong><font dir="auto" ><font dir="auto" > : Implement automation for data updates and ensure report consistency.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Support and training</font></font></strong><font dir="auto" ><font dir="auto" > : Provide technical support to end users, provide training on the use of Tableau dashboards and resolve technical problems encountered.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Technology watch</font></font></strong><font dir="auto" ><font dir="auto" > : Stay informed about new features and best practices related to Tableau, and propose continuous improvements to the platform.</font></font></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p> <strong><font dir="auto" ><font dir="auto" >Search profile:</font></font></strong> </p> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Education</font></font></strong><font dir="auto" ><font dir="auto" > : Bac +5 in computer science, Data Science, Business Intelligence or equivalent field.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Experience</font></font></strong><font dir="auto" ><font dir="auto" > : Minimum 3 years of experience in developing data visualizations and reports using Tableau.</font></font></li> <li> <strong>Comp tences techniques</strong> :<ul> <li><font dir="auto" ><font dir="auto" >Proficiency in Tableau Desktop and Tableau Server (creating visualizations, calculations, filters, etc.).</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience with SQL databases and ability to design complex queries to populate Tableau.</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of best practices in visualization design and storytelling with data.</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience with Tableau Prep or other ETL tools is a plus.</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of Tableau integrations with external systems (APIs, third-party BI tools).</font></font></li> <li><font dir="auto" ><font dir="auto" >Proficiency in version control with Git or other similar tools is a plus.</font></font></li> </ul> </li> <li> <strong><font dir="auto" ><font dir="auto" >Personal skills</font></font></strong><font dir="auto" ><font dir="auto" > :</font></font><ul> <li><font dir="auto" ><font dir="auto" >Analytical mind and ability to solve complex problems.</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent communication skills, both technical and non-technical, to interact with third-party teams.</font></font></li> <li><font dir="auto" ><font dir="auto" >Autonomy, organization and prioritization in a dynamic environment.</font></font></li> <li><font dir="auto" ><font dir="auto" >Attention to detail, creativity and the ability to transform raw data into relevant visual insights.</font></font></li></ul></li></ul></div><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p><font dir="auto" ><font dir="auto" >For the development of its PHP competence center, </font></font><strong><font dir="auto" ><font dir="auto" >SQLI</font></font></strong> <strong> </strong><font dir="auto" ><font dir="auto" > is looking for people passionate about the web.</font></font></p> <p><font dir="auto" ><font dir="auto" >Interpersonal skills are one of our priorities and we are looking for talented individuals who can thrive within the team.</font></font></p> <p><font dir="auto" ><font dir="auto" >As a Magento Technical Expert, you will work on projects for clients of all sizes and across all sectors, offering a rich and varied professional overview. The high standards of our teams require us to constantly challenge our skills and expertise to ensure that technology serves our clients' satisfaction.</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Main tasks:</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Setting up the technical architecture for a set of projects;</font></font></li> <li><font dir="auto" ><font dir="auto" >Technical support for PHP/Magento developers;</font></font></li> <li><font dir="auto" ><font dir="auto" >to be the guarantor of the quality of deliverables;</font></font></li> <li><font dir="auto" ><font dir="auto" >Participation in technology monitoring within the technical department.</font></font></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <ul> <li><font dir="auto" ><font dir="auto" >You have at </font></font><strong><font dir="auto" ><font dir="auto" >least 5 years of experience in PHP/Magento development;</font></font></strong> </li> <li><font dir="auto" ><font dir="auto" >You have </font></font><strong><font dir="auto" ><font dir="auto" >a good knowledge of front-end technologies (HTML5/CSS3/Javascript);</font></font></strong> </li> <li><font dir="auto" ><font dir="auto" >You have </font></font><strong><font dir="auto" ><font dir="auto" >significant experience as a technical expert or lead developer</font></font></strong></li></ul></div><p></p></section>
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Job : <p><strong>General Mission:</strong></p><br><br><p>The IT/Telecom maintenance technician is responsible for the maintenance, installation, and monitoring of the CFMDV's IT, network, and telecom equipment to ensure optimal operation of technical infrastructures and IT services..</p><br><br><p><strong>Main Missions:</strong></p><br><br><p>• Diagnose and resolve breakdowns and malfunctions of IT and telecom equipment ;<br>• Ensure preventive and corrective maintenance of IT and telecom equipment (servers, routers, switches, computers, phones, etc.) ;<br>• Update equipment in terms of security and software versions ;<br>• Install, configure, and ensure the proper functioning of local networks and telecom systems ;<br>• Ensure network security and performance by applying best practices and cybersecurity rules ;<br>• Administer and manage CFMDV servers and other network equipment ;<br>• Ensure data backup and recovery in case of disaster ;<br>• Provide first-level support to users for technical incidents related to IT and telecom equipment ;<br>• Train users on the use of basic equipment and applications ;<br>• Manage the inventory of IT and telecom equipment, ensuring monitoring of their condition and life cycle ;<br>• Document configurations, installation and maintenance procedures for better traceability ;<br>• Monitor the evolution of IT and telecom technologies to propose relevant improvements or updates for CFMDV equipment.<br>• Collaborate with suppliers and service providers for the maintenance and evolution of systems.</p><br><br> <br> <br> Required profile : <p><strong>KNOWLEDGE:</strong></p><br><br><p>• Minimum Bac+2 (Associate's degree or equivalent) in IT, specializing in networks and telecommunications ;<br>• 2 to 3 years of minimum experience in a similar role, ideally in a structured environment.<br>• Good command of operating systems and network diagnostic tools ;<br>• Skills in maintaining telecom and IT equipment ;<br>• Knowledge of network protocols ;<br>• Familiarity with cybersecurity practices.</p><br><br><p><strong>SKILLS:</strong></p><br><br><p>• IT and telecom maintenance</p><br><br><p>• Network administration</p><br><br><p>• Cybersecurity</p><br><br><p>• Technical support for users</p><br><br><p>• System and data management</p><br><br><p>• Inventory management</p><br><br><p><strong>ATTRIBUTES:</strong></p><br><br><p>• Ability to solve technical problems</p><br><br><p>• Rigor and ability to work in a team</p><br><br><p>• Good analytical and communication skills</p><br><br><p>• Autonomy and organizational skills</p><br><br> <br><br> </div>
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Company culture : <p><strong>Capgemini</strong> is characterized by a predominantly <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its practices. A close management approach fosters guidance, empowerment and skills development within a supportive environment. This culture is reinforced by a strong <strong>organizational dimension</strong>, ensuring process rigor, reliability and operational efficiency. It is complemented by a <strong>competitive component</strong> focused on performance and customer satisfaction, while a more moderate <strong>innovation dimension</strong> supports the continuous evolution of services and expertise.
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<br> Job : <p>Join a dynamic company in the <strong>IT</strong> sector in the heart of <strong>Casablanca</strong>. As a <strong>Senior Salesforce Sales & Service Cloud Consultant</strong>, your mission will be to support our clients in transforming their customer experience through innovative solutions.</p><br><br><p>Actively contribute to the success of our clients' projects by providing in-depth expertise on the Salesforce Sales Cloud and Service Cloud platforms. Aim for excellence in designing and implementing high-performing solutions, while ensuring customer satisfaction and developing lasting trusting relationships.</p><br><br><p>Your key responsibilities will include:</p><br><br><ul><li>Analyzing clients' business needs and translating them into functional and technical specifications.</li><li>Configuring and customizing Salesforce Sales Cloud and Service Cloud environments.</li><li>Designing and implementing complex workflows, automations, and integrations.</li><li>Training and supporting end-users and internal teams.</li><li>Providing technical support and strategic advice to optimize platform usage.</li><li>Keeping up with technological advancements in the Salesforce ecosystem.</li></ul> <br> <br> Required profile : <p>You hold a degree of <strong>Master's level (Bac +5) or higher</strong>, ideally in <strong>Computer Science</strong> or <strong>Electronics</strong>.</p><br><br><p>Professional experience of <strong>5 to 10 years</strong> is required, with <strong>demonstrated expertise in Salesforce</strong>, specifically on the <strong>Sales</strong> and <strong>Service</strong> clouds.</p><br><br><p>To excel in this role, the following skills are sought:</p><br><br><ul><li>In-depth mastery of the Salesforce Sales Cloud and Service Cloud platform.</li><li>Excellent analytical, design, and problem-solving skills.</li><li>Ability to manage complex projects and interact with various stakeholders.</li><li>Strong communication and presentation skills.</li><li>Knowledge of project management methodologies (Agile preferred).</li><li>Salesforce certifications (Administrator, Consultant) would be a plus.</li></ul><p>If you see yourself in this description and wish to take on new, stimulating challenges, don't wait! Apply now using the "Send my CV to the recruiter" button below.</p><br><br> <br><br> </div>
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Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace.
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<br> Job : <p>Assigned to the store, your role is to ensure the reliability and completeness of management information needed to guide the activity by ensuring the store's adherence and involvement in implementing means and actions to optimize activities.</p><br><br><p>To do this, your <strong>areas of responsibility</strong> are:</p><br><br><ul><li>Daily control of movements between the production facility and the store</li><li>Ensure the accuracy of stock movements (shipments/returns/transfers)</li><li>Monitor the progress of cycle counts according to schedule and ensure they are updated on time.</li><li>Track stock coverage evolution</li><li>Analyze the evolution of inventory discrepancies by site and by structure</li></ul> <br> Required profile : <p><span>With a Master's degree (Bac+5) in Audit & Management Control, you have 5 years of experience in which you have developed the following skills:</span></p><br><br><ul><li>Ability to obtain and collect any useful information and translate it into financial terms</li><li>Ability to anticipate deviations and identify areas for improvement</li><li>Ability to produce summary documents and analyze them</li><li>Ability to provide technical support (management advice, cost studies, ...) for cost savings</li></ul><p><span>Result-oriented, analytical and synthesis skills, and teamwork are the assets and key success factors for this position.</span></p><br><br><p>"Label'vie is committed to preventing all forms of discrimination, particularly those based on sex or family situation and responsibilities. Label'vie is committed to promoting equal opportunities between men and women in terms of access to employment and training, working conditions, remuneration, career development, and access to positions of responsibility.".</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p><font dir="auto" ><font dir="auto" >We are looking for a GCP (Google Cloud Platform) Data Engineer to join our rapidly growing team.</font></font></p> <p><font dir="auto" ><font dir="auto" >In this key role, you will be responsible for the management, optimization and implementation of data solutions on GCP, thus contributing to strategic digital transformation projects.</font></font></p> <p><font dir="auto" ><font dir="auto" >You will work closely with architects, data scientists and development teams to build scalable, secure and high-performance data architectures.</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Your responsibilities:</font></font></strong> </p> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Design and deployment of cloud solutions</font></font></strong><font dir="auto" ><font dir="auto" > : Design, deploy and maintain robust data solutions on Google Cloud Platform (BigQuery, Cloud Storage, Dataflow, Pub/Sub, etc.).</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data pipeline management</font></font></strong><font dir="auto" ><font dir="auto" > : Setting up and automating data integration, processing and transformation pipelines using GCP tools and associated technologies.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Performance optimization</font></font></strong><font dir="auto" ><font dir="auto" > : Ensuring the performance, scalability and security of data infrastructures on GCP.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Collaboration and support</font></font></strong><font dir="auto" ><font dir="auto" > : Work closely with internal teams to understand business needs and provide tailored data solutions. Provide technical support to development and data science teams.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Technology watch</font></font></strong><font dir="auto" ><font dir="auto" > : Keeping informed of the latest trends and innovations on Google Cloud, particularly in the field of data management and machine learning.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data quality management</font></font></strong><font dir="auto" ><font dir="auto" > : Implement processes to ensure data quality, integrity, and security within the GCP infrastructure.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Automation and infrastructure as code</font></font></strong><font dir="auto" ><font dir="auto" > : Use tools like Terraform, Cloud Deployment Manager to automate the management of GCP infrastructure.</font></font></li> </ul> <p> </p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><font dir="auto" ><font dir="auto" >Qualifications </font></font></p><div> <p> </p> <ul> <li><font dir="auto" ><font dir="auto" >Knowledge of </font></font><strong><font dir="auto" ><font dir="auto" >GCP</font></font></strong><font dir="auto" ><font dir="auto" > (Google Cloud Platform) technologies such as BigQuery, Dataflow, Cloud Storage, Cloud Functions, etc.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Proven skill in </font></font><strong><font dir="auto" ><font dir="auto" >Python</font></font></strong><font dir="auto" ><font dir="auto" > for developing data pipelines, analyzing and manipulating data.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Experience with data visualization tools such as Looker, for creating dashboards and reports.</font></font></li> </ul> <ul> <li><font dir="auto" ></font><strong><font dir="auto" ><font dir="auto" >In-depth knowledge of SQL</font></font></strong><font dir="auto" ><font dir="auto" > concepts </font><font dir="auto" >and their practical implementation.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Ability to work with large volumes of data and optimize query performance.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Understanding of distributed data architectures and real-time data processing concepts.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Excellent written and oral </font></font><strong><font dir="auto" ><font dir="auto" >communication</font></font></strong><font dir="auto" ><font dir="auto" > : Ability to produce high-quality deliverables and reports.</font></font></li> </ul> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Analytical mindset</font></font></strong><font dir="auto" ><font dir="auto" > and continuous improvement: Ability to evaluate code and its impacts, as well as to question existing solutions in order to improve them.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Ability to </font></font><strong><font dir="auto" ><font dir="auto" >step back and reflect</font></font></strong><font dir="auto" ><font dir="auto" > : The ability to evaluate problems objectively and propose solutions for improvement.</font></font></li> </ul> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Team spirit</font></font></strong><font dir="auto" ><font dir="auto" > : Ability to collaborate effectively with team members to achieve common goals.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >My understanding of Agilit concepts ( </font></font><strong><font dir="auto" ><font dir="auto" >Scrum</font></font></strong><font dir="auto" ><font dir="auto" > , Sprint Planning, Backlog).</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Keen attention to detail and rigor in the design and implementation of data solutions.</font></font></li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >PROFILE SOUGHT:</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >A Master's degree (Bac+5) from an engineering school or equivalent university qualification with a specialization in computer science, or equivalent significant experience.</font></font></li> </ul> <ul> <li><font dir="auto" ></font><strong><font dir="auto" ><font dir="auto" >Over 7 years</font></font></strong><font dir="auto" ><font dir="auto" > of experience </font><font dir="auto" >in </font></font><strong><font dir="auto" ><font dir="auto" >GCP</font></font></strong> </li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Experience in the retail or mass distribution sector would be an asset.</font></font></li></ul></div><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p> <strong><font dir="auto" ><font dir="auto" >Main Missions</font></font></strong> </p> <p> <strong><font dir="auto" ><font dir="auto" >1. Construction & operation of the CI/CD platform</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Design, operate and optimize a CI/CD platform based on </font></font><strong><font dir="auto" ><font dir="auto" >GitLab Ultimate in SaaS</font></font></strong><font dir="auto" ><font dir="auto" > .</font></font></li> <li><font dir="auto" ><font dir="auto" >Manage and maintain a suite of DevOps tools including: </font></font><br>
<em><font dir="auto" ><font dir="auto" >GitLab CI, Jenkins, AWX, ArgoCD, Keycloak, HashiCorp Vault, SonarQube CE & EE, Confluence, Jira</font></font></em><font dir="auto" ><font dir="auto" > .</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure deployment and operation on </font></font><strong><font dir="auto" ><font dir="auto" >GCP</font></font></strong><font dir="auto" ><font dir="auto" > , particularly via </font></font><strong><font dir="auto" ><font dir="auto" >GKE</font></font></strong><font dir="auto" ><font dir="auto" > .</font></font></li> <li><font dir="auto" ><font dir="auto" >Monitor the platform via internal observability tools (such as </font></font><em><font dir="auto" ><font dir="auto" >Dynatrace, ELK, PagerDuty</font></font></em><font dir="auto" ><font dir="auto" > ).</font></font></li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >2. Reliability, support and continuous improvement</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Provide technical support, including participation in 24/7 on-call duty.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the scalability, security and performance of the platform.</font></font></li> <li><font dir="auto" ><font dir="auto" >Maintain clear, accessible and regularly updated documentation.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in defining the strategy for the evolution of software engineering tools and methodologies.</font></font></li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >3. Collaboration and support of teams</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Working closely with product teams to optimize their CI/CD experience.</font></font></li> <li><font dir="auto" ><font dir="auto" >Promote DevOps best practices and their widespread adoption.</font></font></li> <li><font dir="auto" ><font dir="auto" >Encourage team autonomy through the provision of </font></font><strong><font dir="auto" ><font dir="auto" >self-service</font></font></strong><font dir="auto" ><font dir="auto" > options (internal portal based on </font></font><em><font dir="auto" ><font dir="auto" >Backstage.io</font></font></em><font dir="auto" ><font dir="auto" > ).</font></font></li> <li><font dir="auto" ><font dir="auto" >Contribute to technical governance decisions.</font></font></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p> <strong><font dir="auto" ><font dir="auto" >Required Technical Skills</font></font></strong> </p> <p> <strong><font dir="auto" ><font dir="auto" >DevOps Tools & Environments</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Advanced </font></font><strong><font dir="auto" ><font dir="auto" >GitLab administration and </font></font></strong><font dir="auto" ></font><strong><font dir="auto" ><font dir="auto" >CI/CD pipeline</font></font></strong><font dir="auto" ><font dir="auto" > design </font><font dir="auto" >.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good mastery of the DevOps ecosystem: </font></font><br>
<em><font dir="auto" ><font dir="auto" >Git, Ansible, Terraform, ArgoCD, Helm, Kubernetes</font></font></em><font dir="auto" ><font dir="auto" > .</font></font></li> <li><font dir="auto" ><font dir="auto" >In-depth knowledge of </font></font><strong><font dir="auto" ><font dir="auto" >GCP</font></font></strong><font dir="auto" ><font dir="auto" > , particularly GKE.</font></font></li> <li><font dir="auto" ><font dir="auto" >Scripting matrix: </font></font><strong><font dir="auto" ><font dir="auto" >Python</font></font></strong><font dir="auto" ><font dir="auto" > and </font></font><strong><font dir="auto" ><font dir="auto" >Bash</font></font></strong><font dir="auto" ><font dir="auto" > .</font></font></li> </ul> <p> <strong>Infrastructure & Observabilit </strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Knowledge of monitoring via tools such as </font></font><em><font dir="auto" ><font dir="auto" >Dynatrace, ELK, PagerDuty</font></font></em><font dir="auto" ><font dir="auto" > .</font></font></li> <li><font dir="auto" ><font dir="auto" >Good security practices and secrets management (HashiCorp Vault).</font></font></li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >Behavioral and Organizational Skills</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Excellent written and oral communication skills in French; technical English.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ability to collaborate with distributed teams.</font></font></li> <li><font dir="auto" ><font dir="auto" >Analytical mind, critical thinking and a desire for continuous improvement.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ability to step back and propose appropriate solutions.</font></font></li> <li><font dir="auto" ><font dir="auto" >Respect for deadlines and the expected level of quality.</font></font></li> <li><font dir="auto" ><font dir="auto" >Team spirit and a sense of sharing.</font></font></li> <li><font dir="auto" ><font dir="auto" >Interest in mentoring and skills development for teams.</font></font></li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >Search Profile</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Master's degree (Bac+5) in computer science or equivalent experience.</font></font></li> <li><font dir="auto" ><font dir="auto" >3-7 years of experience in a similar role.</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience in the retail or mass distribution sector is a plus.</font></font></li></ul></div><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Excellent German (C1/C2 both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</p><p>Will be a great plus: Experience in customer or technical support role;</p><p></p></section>
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Company culture : <p>Akkodis is driven by a strong <strong>innovation-first</strong> culture, where creativity, experimentation, and bold thinking fuel daily engineering and R&D work.<br>
This spirit is balanced by a solid <strong>collaborative mindset</strong>, with supportive teams and hands-on managers who encourage growth and knowledge-sharing.<br>
A structured and disciplined approach ensures <strong>operational excellence</strong>, meeting the high standards of the tech and engineering industries.<br>
<strong>Performance</strong> and a healthy competitive drive further strengthen the company’s ambition as a global leader.
</p><br><br>
<br> Job : <p>Under the supervision of the Integration Manager, you will administer the databases (DB) for the solutions:</p><br><br><br><p>Missions:</p><br><br><p>- Installation, configuration, updates, and maintenance (SQL Server, MySQL, PostgreSQL, Oracle).</p><br><br><p>- Performance optimization, backup/restore management, and high availability.</p><br><br><p>- Security: policy management, access, and permissions.</p><br><br><p>- Support: incident resolution, assistance to developers for query optimization and data migration.</p><br><br><p>- Automation: script creation for repetitive tasks.</p><br><br><p>- Architecture: tracking technological changes, proposing improvements, and technical documentation.</p><br><br><p>- Collaboration: internal technical support and DB design according to business needs.</p><br><br> <br> <br> Required profile : <p>Profile sought:</p><br><br><p>Higher education in IT with 4+ years of experience as a DBA. Confirmed expertise in SQL environments (MySQL, Oracle, DB2, PostgreSQL, MariaDB) and NoSQL. English required.</p><br><br><br><p>Technical skills:</p><br><br><p>- DBMS: Expertise in SQL Server, MySQL, PostgreSQL, Oracle (install, config, update).</p><br><br><p>- Languages: SQL, PL/SQL, and automation scripting.</p><br><br><p>- Architecture: Modeling, encryption, high availability, replication, backup/restore.</p><br><br><p>- Environment: Windows/Linux OS, monitoring tools, and performance tuning.</p><br><br><br><p>Soft skills:</p><br><br><p>- Rigor, precision, and meeting deadlines.</p><br><br><p>- Analytical thinking, proactivity, and responsiveness.</p><br><br><p>- Excellent communication skills, teamwork, and technological curiosity.</p><br><br> <br><br> </div>
<p><br></p><p>We are looking for a Helpdesk Technician who will be responsible for providing quick and useful assistance regarding IT systems, answering questions on technical subjects, and providing advice for resolving them.</p><p>Here is an overview of your daily life:</p><ul><li>Serve as the first point of contact for users for technical assistance and processing of their IT requests, by phone, email, or self-service portal.</li><li>Perform remote troubleshooting using diagnostic techniques and relevant questions.</li><li>Determine the best solution based on the problem and the details provided by users.</li><li>Support users throughout the incident resolution process.</li><li>Escalate unresolved incidents to different support groups.</li><li>Provide accurate information about IT products or services.</li><li>Log requests and incidents in different ITSM (IT Service Management) systems.</li><li>Transmit feedback or suggestions from clients to the relevant internal team.</li><li>Identify and suggest improvements to existing procedures.</li><li>Implement and update the knowledge base.</li></ul><p>Technical Environment:</p><ul><li>ITSM: Preferably LAN desk.</li><li>Knowledge base: SharePoint and Confluence.</li><li>Remote control tool: Teamviewer / SCCM / LogmeIn.</li><li>Office suite: Office 365.</li><li>Windows environment.</li><li>Analysis of software functionality.</li><li>Desktop / Laptop IT Hardware: Lenovo / HP / DELL.</li><li>Office and multifunction printers.</li><li>Multi-brand mobile devices: iOS / Android.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bac+3 ideally in information technology, computer science, or another relevant field.</p><p>Proven experience as a helpdesk technician or in another user technical support role.</p><p>Technical know-how and professional knowledge of office products, databases, and remote access.</p><p>Able to diagnose and resolve hardware and software incidents.</p><p>Good communication skills in French and English, both written and oral.</p><p>Good customer management by phone and email.</p><p>Know-how:</p><ul><li>Professional knowledge of customer support</li><li>Good knowledge of virtualized environments</li><li>Good knowledge of network technologies</li></ul><p>Attitude:</p><ul><li>Listening, customer service oriented</li><li>Ability to manage stress</li><li>Adaptability</li><li>Sense of rigor and reactivity are essential</li><li>Very good assimilation capacity</li></ul><p>Skills:</p><ul><li>Good level of French and English (oral and written)</li><li>Very good speaking ability</li><li>Availability and flexibility (HNO Shift)</li><li>Teamwork spirit</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>OUR STORY</b><br>At STMicroelectronics, we believe in the power of technology to drive innovation and make a positive impact on people, businesses, and society. As a global semiconductor company, our advanced technologies and chips form the hidden foundation of the world we live in today.<br>When you join ST, you will be part of a global business with more than 115 nationalities, present in 40 countries, and comprising over 50,000 diverse and dedicated creators and makers of technology around the world.<br>Developing technologies takes more than talent: it takes amazing people who understand collaboration and respect. People with passion and the desire to disrupt the status quo, drive innovation, and unlock their own potential.<br>Embark on a journey with us, where you can innovate for a future that we want to make smarter and greener, in a responsible and sustainable way. Our technology starts with you.<br>___________________________________________<br><b>YOUR ROLE</b><br>* Manage manufacturing process for Aluminium wire bonding <br> * Insure good assembly yields, SPC Cpk, FMEA RPN follow-up, Quality gates results and analysis, 8D boards score, internal and external customers audits results associated to wire bonding<br> * Responsible for providing technical support and guidance on process implementation and analysis to ensure conformance of the manufacturing process to set specifications.<br> * Support in development of new product and ensures proper implementation of established manufacturing processes. <br> * Manage daily/Weekly/Monthly and quarterly follow-up of production lots: Hold/SML with root causes identification within MRB meetings related to wire bonding<br> * Conduct deep technical analysis, process optimisations, propose/ lead process changes related to wire bonding<br> * Conduct DoE related to wire bonding<br>YOUR SKILLS & EXPERIENCES<br>* Process Engineer ( Mechanic or Electronic)<br> * Experience : 3 years in industry<br> * Knowledge in Jmp/ Simulation tools softwares<br><br></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Experience an extraordinary and unique adventure within a large industrial group, with the agility and autonomy of an SME. Contract type: Permanent Local Contract. Your role: The metrology technician is a key link within the Quality Control department, whether the product is in the production phase or its final stage. As a Metrology Technician, your responsibilities will be as follows*: Manage the fleet of measuring instruments. Calibrate each component. Analyze the functionalities of the instruments and correct any anomalies. Select measurement methods and apply appropriate control techniques and methods. Analyze control data (measurements, readings, indicators, etc.). Prepare conformity, traceability, and quality monitoring control documents. Identify non-conformities and deviations, and perform preventive or corrective actions. Monitor and control the application of rules, procedures, and quality guidelines related to metrology. Provide technical support to colleagues. Carry out all tasks within the scope of their duties or as requested by their supervisor. *Non-exhaustive list</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >You have a Bachelor's degree in metrology/calibration and quality; You have a minimum of 2 years of experience in a similar position; You are proficient in: Computer tools (Excel, Word, PowerPoint); You have in-depth knowledge of aeronautical measurement equipment and the principles of metrology as well as knowledge of biology, chemistry and statistics; You are proactive and a hands-on person; You are comfortable communicating in French; Your interpersonal skills, your curiosity, but also your ability to be proactive and innovative will allow you to carry out your missions successfully and thrive in this position.</font></font></p><p></p></section>
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<br><p>Job Title:</p><br><br>Infrastructure Engineer<br><p>Job Description</p><br><br><p><span>We’re looking for a Cloud Solution Architect (CSA) to help customers migrate, modernize and secure their infrastructure, applications, and data on Microsoft Azure, laying the foundation for scalable, production-ready AI solutions. As part of the Cloud + AI Infrastructure team, you’ll deliver engagements focused on migration, modernization, operational excellence and resilient architecture using frameworks like Cloud Adoption Framework (CAF) and Well-Architected Framework (WAF). You’ll leverage existing Repeatable IP and execution engines for critical milestones, ensure infrastructure, application, and database readiness for AI workloads, and ensure successful deployment that accelerates adoption. You’ll work closely with customer IT leaders to design and implement scalable solutions, resolve blockers, and accelerate adoption of Azure services through repeatable IP and delivery excellence. With deep expertise across Azure infrastructure, applications, databases, SAP, and hybrid environments, you’ll play a key role in helping customers unlock the full value of their Microsoft Azure investments</span>. T<i>his role is flexible in that you can work up to [50% / up to 100% from home / This role is Microsoft onsite only].</i></p><br><br><br><p><b><span>[</span></b><b><span>Required – do not edit statement</span></b><b><span>- Official: Company Culture Statement]</span></b><span>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</span></p><br><br><br><p><span>Responsibilities</span></p><br><br><br><p><b><i><span>Recommendation:</span></i></b><i><span>[It is recommended to use the content below (leveraged from the Role Content Library), editing as needed. The Responsibilities section should contain 5 to 7 bullet points. Refer to the aligned Responsibilities section in the</span></i><b><span>Role Description</span></b><i><span>for additional content</span></i></p><br><br><br><ul><li><span>Build trusted relationships with key customer IT decision makers to drive long-term cloud adoption and serve as the Voice of the Customer—sharing insights and removing blockers through collaboration with Microsoft engineering teams.</span></li><li><span>Lead architectural design sessions and deliver secure, scalable, and resilient infrastructure solutions aligned to customer business goals using frameworks like CAF and WAF.</span></li><li><span>Own the end-to-end technical delivery results, ensuring completeness and accuracy of consumption and customer success plans in collaboration with the CSAM.</span></li><li><span>Drive migration and modernization initiatives, including committed proof of concept and production milestones, across infrastructure, data, SAP, and AI workloads.</span></li><li><span>Ensure customer environments are optimized for health, resiliency, security, and performance—enabling production-scale AI use cases.</span></li><li><span>Deliver repeatable IP and contribute to centralized IP development to accelerate deployment and achieve targeted outcomes.</span></li><li><span>Identify and resolve technical blockers to accelerate go-live and ensure delivery excellence across key Factory engagements.</span></li><li><span>Generate incremental pipeline from each engagement by driving next best actions and aligning with Unified Enterprise Support (ES) priorities.</span></li><li><span>Maintain technical intensity through continuous skilling and certifications in priority workloads such as Azure SQL, PostgreSQL, AKS, App Service, AVS, SAP (Native + RISE), Windows, Linux and Defender for Cloud.</span></li><li><span>Engage in technical communities, share best practices, and contribute to knowledge reuse to accelerate customer transformation and success.</span></li></ul><br><p><span>Qualifications</span></p><br><br><br><p><span><span><b><span>Required Qualifications (RQs)</span></b></span></span></p><br><br><p><span><span><i><span>(</span></i></span></span><span><span><b><i><span>Required</span></i></b></span></span><span><span><i><span>to be in Job Description).<b>Managers/Recruiters:</b>this ‘Required Qualifications’ content is MANDATORY and MUST NOT be edited or deleted - to ensure legal compliance. You can also add additional qualifications to your job description.</span></i></span></span><span><span><i><span>Can have up to 4 RQs.</span></i></span></span><span><span><i><span>Consult with your local HR GTA lead on local guidelines regarding the use of Years of Experience in Job Postings.</span></i></span></span><span><span><b><i><span>Validate</span></i></b></span></span><span><span><i><span>alignedRQs via the Role Description in the</span></i></span></span><span><span><i><span>Role Library</span></i></span></span></p><br><br><br><ul><li>Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting<ul><li><span>OR equivalent experience</span></li></ul></li></ul><br><p><span><b><span>Preferred Qualifications (PQs)</span></b></span></p><br><br><p><span><b><span>[<i>Managers/Recruiters:</i></span></b></span><span><i><span>the ‘Preferred Qualifications’ content is<b><u>OPTIONAL</u></b>and you may edit/delete content, including adding<b>up to 4 PQs</b>, if required.</span></i></span></p><br><br><br><ul><li><span>Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consultin</span>g<ul><li>OR<span>Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting</span></li><li>OR equivalent experience</li></ul></li><li><span>4+ years</span>experience working in a customer-facing role (e.g., internal and/or external).</li><li>4+ years experience working on technical projects</li><li>Technical<span>Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)</span></li></ul><br><p>Location:</p><br><br>MAR - Work-At-Home<br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time<br> </div>
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Result of Service<br>The consultant shall, within the relevant timeframe, provide ECA SRO-NA with: - Continuous technical support advisory services and providing capacity building activities to the NDPC and Ghanian institutions/ministries to better leverage diaspora contribution to sustainable development in Ghana. - Periodic monitoring, evaluation, and follow-up reports on programme implementation and progress in implementing the matrix of reforms in Ghana. - Technical inputs and knowledge products documenting Ghana’s experience and best practices for application in other countries. - Adapted tools and adequate frameworks and related guidance to support other countries in integrating diaspora contributions into national and medium-term development planning and channeling remittances to investment. The plan and deadlines for the deliverables will be discussed and decided in consultation between the consultant and SRO-NA<br> Work Location<br>GHANA<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Background and rationale for support Diasporas contribute significantly to the sustainable development of both destination and origin countries, making diverse economic, social, and cultural contributions. They bring home significant remittances and skills from destination countries, providing significant benefits to home countries and as useful source of technological transfer, and innovative ideas for national development. Migrants also acquire financial resources for sole and joint investment to improve lives, make financial returns, or both. Despite their increasing importance, diaspora policies still receive less consideration than immigration policies. Remittances are a vital tool for development and have significant implications for economic growth through the increase of consumption, investment, and social spending (education, health, social security…). Remittances inflows have increased significantly in recent years and have become the main financial external inflow in African countries, surpassing other inflows that traditionally play an important role in these countries, such as official development assistance (ODA) and foreign direct investment (FDI). However, the positive contribution of international migrants, remittances in particular, is overlooked. And while countries have made some progress on capitalizing on migrants' contribution to development, in African countries these efforts continue to be a missed opportunity. Understanding migrants' positive contribution to their receiving countries and designing policies and tools that protect and empower them is key for maximizing the socioeconomic benefits of migration. Knowing the importance of remittances to economic development and to facilitate evidence-based policies and their implementation, the governments, the private sector, and the NGOs need clear tools, framework and policies that help to better optimize the contribution of Diasporas in the development of their countries of origin. In this context, ECA is implementing a programme on "Strengthening the migration-development nexus in Africa » from 2024 to 2027. The programme supports six African Member States that have diverse migration patterns, strategic geographical location, significant migration flows, diverse diaspora, significant remittance inflows (in percentage of GDP), and proactive efforts from the government to leverage migration for development and channel remittances to productive investments. Duties and Responsibilities: Under the direct supervision of the Chief of the Subregional Initiatives Section and the Economic Affairs Officer, and the overall supervision of the Director of the North Africa Regional Office, the consultant will provide continuous technical support and advisory services under the Programme “Strengthening the Migration–Development Nexus in Africa,” to leverage the contribution of Ghanian diaspora and channel remittances to investment including developing adequate tools/instruments, monitoring and follow-up of reforms implementation in Ghana, while supporting other countries through the transfer of Ghana’s experience and best practices to develop their own frameworks/ tools for integrating diaspora contributions into development planning and channeling remittances to investment. The consultant will: - provide continuous technical and advisory support to the NDPC, the national technical working group and Ghanaian institutions/ministries in charge of remittances and diaspora contribution under the Programme “Strengthening the Migration–Development Nexus in Africa”, especially in the area of providing: - capacity building training to Metropolitan, Municipal and Districts Assembles (MMDAs) in Ghana on how to mainstream migration and diaspora contributions and remittance in their respective Medium-Term Plans (MTDPs), 2026-2029, using the Ghana training toolkits - technical backstopping to MMDAs in preparing their respective “Migration for development and Diaspora Contributions and Remittances Action Plans; - technical coordination and support to Bank of Ghana (BoG), Ministry of Finance (MoF); Ministry of Foreign Affairs (MFA), Diaspora Desk, Office of the President, Ghana Investment Promotion Centre (GIPC)/Ministry of Trade and Industries (MOTI) to develop appropriate instruments/tools to operationalize the migration and diaspora contributions and remittance interventions outlined in the Medium Term National Development Policy Framework, 2026-2029. These instruments/tools include National Remittance Strategy and Diaspora Investment Strategy; and - support to national dissemination and advocacy programmes on migration and diaspora contributions and remittances, instituted by NDPC. - Monitor, evaluate, and follow up on programme and policy reforms implementation in Ghana to ensure effective implementation, delivery and results, including: - finalizing the results framework for monitoring the implementation of migration and diaspora contributions and remittance interventions outlined in the Medium-Term National Development Policy Framework, 2026-2029; and - provide technical support to NDPC to mainstream relevant Key Performance Indicators (KPIs) in the Medium-Term National Development Policy Framework, 2026-2029 indicator matrix, as well as collecting the baseline data and setting the relevant targets to the implementation period. - Support implementation and provide technical inputs and promoting south-south cooperation with other countries beneficiaries of the programme through the transfer of Ghana’s experience and dissemination of best practices. - Assist other countries and provide technical inputs and advisory services in developing their own tools to integrate diaspora contributions into national and medium-term development planning and channel remittances to productive investment.<br> Qualifications/special skills<br>Advanced university degree (Masters' degree) in economics, social science (Statistics, Development, Economics, Sociology, Demography, Population Studies, Migration, etc.) or any related field is required. A first-level university degree in a combination of additional two years of qualifying experience may be accepted in lieu of the master's degree. A PhD in the same field is an advantage A minimum of 5 years of experience in Economy/social research and analysis is required Experience in policy planning and elaboration of policies, and analysis of migration trends and contribution to development is desirable Experience with national organizations in charge of planning and migration issues in Ghana or with the normative and/or operational work of the African Union and the United Nations system is desirable<br> Languages<br>English and French are the working languages of the UN Secretariat. For this consultancy, Fluency in English is required. Knowledge of Arabic or French is desirable<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The consultant will be responsible for: Checkout & Shopping Cart: Shopping cart management, payment and order processing. Choose & Plan: Booking delivery slots and logistics mapping.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Required tasks:</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Test Engineering & Functional Quality: Design, writing and execution of functional test plans on Web and Mobile (App) environments. Guarantee of non-regression on critical paths with high availability constraints.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Full Stack Test Automation: Development, maintenance, and execution of web automation scripts with Playwright/TypeScript. Development, maintenance, and execution of mobile (app) automation scripts with Appium and execution on BrowserStack. Integration of automated tests into CI/CD pipelines.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5) in computer science or engineering school or university, or equivalent experience</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">3-5 years of experience in QA Automation Backend</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in the retail/mass distribution sector would be an advantage.</font></font></li></ul><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Required skills</font></font></h3><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, develop, and maintain automated test scripts using Selenium/Java, Playwright/Typescript, or Karat DSL</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Test and validate REST APIs with tools like Postman</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze the functional specifications (User Stories) to define the automated test cases.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Use the Gherkin language to define test scenarios</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, execute, and maintain functional and automated tests on iOS and Android mobile applications, using Appium.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Set up and manage CI/CD pipelines for test automation with Jenkins or GitLab CI</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform regression testing and track anomalies on mobile applications</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Build and maintain relevant datasets for automated testing</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage testing and quality monitoring with the Jira XRAY tool</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Apply the principles of software quality assurance, in particular ISTQB</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Apply agile methods, especially Scrum</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Communicating clearly and effectively in writing and orally in French for smooth interactions with professionals and teams.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze situations and propose appropriate solutions while identifying areas for improvement.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Respecting deadlines while maintaining high standards of quality and excellence</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Actively collaborate with team members, share knowledge and foster a team spirit to achieve common goals</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Apply a mindset of continuous improvement to optimize practices and results.</font></font></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Arrow Enterprise Computing Solutions, a division of the Arrow Electronics group (16,500 employees in 58 countries, with revenues exceeding $29 billion), provides IT professionals (service companies, software publishers, and integrators) with comprehensive technology solutions, combined with training and service offerings, across five main segments: servers, storage and virtualization, networking and security, infrastructure software, and cloud solutions. As part of its growth, Arrow ECS is expanding its teams and is seeking a Technical Solution Associate.</font></font></p><p><font dir="auto" ><font dir="auto" >Here are the main elements of the missions:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Analyze the technical and functional needs of clients and partners.</font></font></li><li><font dir="auto" ><font dir="auto" >Design and propose infrastructure architectures adapted to project requirements.</font></font></li><li><font dir="auto" ><font dir="auto" >Perform sizing of storage solutions (SAN/NAS), servers and networks.</font></font></li><li><font dir="auto" ><font dir="auto" >develop the BOQ (Bill of Quantities) and associated architectural diagrams.</font></font></li><li><font dir="auto" ><font dir="auto" >Prepare and lead technical presentations, demonstrations and customer workshops.</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in drafting responses to calls for tenders and technical consultations.</font></font></li><li><font dir="auto" ><font dir="auto" >Collaborating with sales teams to qualify opportunities and build proposals.</font></font></li><li><font dir="auto" ><font dir="auto" >Provide technical interface with manufacturers and suppliers (Dell, HPE, Huawei, NetApp, etc.).</font></font></li><li><font dir="auto" ><font dir="auto" >Conduct Proof of Concept (POC) projects when necessary.</font></font></li><li><font dir="auto" ><font dir="auto" >Train and support partners on the solutions in the Arrow ECS portfolio.</font></font></li><li><font dir="auto" ><font dir="auto" >Maintaining a high level of technical expertise through continuous technological monitoring.</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Requirements</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Experience and education: Minimum Bac+3 in computer science, networks, telecommunications or equivalent field.</font></font></li><li><font dir="auto" ><font dir="auto" >1-3 years of experience in a pre-sales, systems engineer, infrastructure engineer or technical support role.</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Essential skills</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Good knowledge of IT infrastructures: servers, storage, virtualization and networks.</font></font></li><li><font dir="auto" ><font dir="auto" >SAN/NAS drive sizing mapping (capacity, IOPS, latency, RAID, replication, data protection).</font></font></li><li><font dir="auto" ><font dir="auto" >Capacity to size network infrastructures for Campus and Datacenter.</font></font></li><li><font dir="auto" ><font dir="auto" >Production of BOQ (Bill of Quantities) and architectural documents.</font></font></li><li><font dir="auto" ><font dir="auto" >Good understanding of VMware, Hyper-V or equivalent technologies.</font></font></li><li><font dir="auto" ><font dir="auto" >French level: Fluent / very good level (minimum B2)</font></font></li><li><font dir="auto" ><font dir="auto" >English level: Minimum B2 - C1 preferred</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Desirable skills</font></font></p><ul><li><font dir="auto" ><font dir="auto" >My mastery of manufacturer sizing tools (Dell, HPE, Huawei, NetApp, etc.).</font></font></li><li><font dir="auto" ><font dir="auto" >Knowledge of cybersecurity and data protection solutions.</font></font></li><li><font dir="auto" ><font dir="auto" >Presales or Postsales manufacturer certifications (Huawei, Dell, HPE, NetApp) appreciated.</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Our advantages:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Permanent contract, net salary and bonuses</font></font></li><li><font dir="auto" ><font dir="auto" >Social benefits: CNSS, CIMR, mutual insurance</font></font></li><li><font dir="auto" ><font dir="auto" >Pleasant working environment within a team of passionate colleagues</font></font></li><li><font dir="auto" ><font dir="auto" >Company culture where you can have an impact</font></font></li><li><font dir="auto" ><font dir="auto" >Working within an international organization, recognized worldwide in its sector</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Experience and education: Minimum Bac+3 in computer science, networks, telecommunications or equivalent field.</font></font></li><li><font dir="auto" ><font dir="auto" >1-3 years of experience in a pre-sales, systems engineer, infrastructure engineer or technical support role.</font></font></li><li><font dir="auto" ><font dir="auto" >Good knowledge of IT infrastructures: servers, storage, virtualization and networks.</font></font></li><li><font dir="auto" ><font dir="auto" >SAN/NAS drive sizing mapping (capacity, IOPS, latency, RAID, replication, data protection).</font></font></li><li><font dir="auto" ><font dir="auto" >Capacity to size network infrastructures for Campus and Datacenter.</font></font></li><li><font dir="auto" ><font dir="auto" >Production of BOQ (Bill of Quantities) and architectural documents.</font></font></li><li><font dir="auto" ><font dir="auto" >Good understanding of VMware, Hyper-V or equivalent technologies.</font></font></li><li><font dir="auto" ><font dir="auto" >French level: Fluent / very good level (minimum B2)</font></font></li><li><font dir="auto" ><font dir="auto" >English level: Minimum B2 - C1 preferred</font></font></li><li><font dir="auto" ><font dir="auto" >My mastery of manufacturer sizing tools (Dell, HPE, Huawei, NetApp, etc.).</font></font></li><li><font dir="auto" ><font dir="auto" >Knowledge of cybersecurity and data protection solutions.</font></font></li><li><font dir="auto" ><font dir="auto" >Presales or Postsales manufacturer certifications (Huawei, Dell, HPE, NetApp) appreciated.</font></font></li></ul><p></p></section>
<p>Choosing Capgemini means choosing a company where you can shape your career according to your aspirations. With the support and inspiration of a community of experts worldwide, you can rewrite your future. Join us to redefine the limits of what is possible, help unleash the value of technology for the largest organizations, and participate in building a more sustainable and inclusive world.</p><p>About the position</p><p>As part of the development of our ServiceNow projects, we are looking for an experienced and CSA certified ServiceNow Developer to strengthen our teams and work on high-value projects within complex and evolving environments.</p><p>Your mission</p><ul><li>Design, develop, and configure solutions on the ServiceNow platform</li><li>Work on one or more ServiceNow modules (ITSM, CSM, HRSD, ITOM, FSM, SPM, WSD)</li><li>Develop workflows, business rules, scripts (Client / Server side), integrations, and forms</li><li>Apply ServiceNow best practices and ensure code quality</li><li>Collaborate with Business Analysts, architects, and IT teams</li><li>Participate in testing, deployment, and support phases</li></ul><p>Your profile</p><ul><li>Master's degree in Computer Science or equivalent</li><li>Minimum 4 years of experience as a ServiceNow consultant</li><li>Significant experience on the ServiceNow platform</li><li>Expertise in at least one ServiceNow module</li><li>Good command of IT processes and ITIL concepts</li><li>Experience in Agile methodologies and/or V-Cycle</li><li>Excellent communication, analysis, and synthesis skills</li><li>Fluent French and English</li><li>CSA (Certified System Administrator) certification required.</li></ul><p>A few reasons to join us</p><ul><li>Quality of work life: Possibility of teleworking in Morocco and internationally, and autonomy in organizing your daily life, hybrid missions according to your preferences.</li><li>Continuous learning: Access to dedicated training and certifications for your technology, personalized support, and a structured integration process.</li><li>Varied and high-impact projects: Work with major clients in diverse sectors with stimulating business and technological challenges.</li><li>Expert ecosystem: Benefit from personalized technical support and active integration into our professional communities.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Master's degree in Computer Science or equivalent</li><li>Minimum 4 years of experience as a ServiceNow consultant</li><li>Significant experience on the ServiceNow platform</li><li>Expertise in at least one ServiceNow module</li><li>Good command of IT processes and ITIL concepts</li><li>Experience in Agile methodologies and/or V-Cycle</li><li>Excellent communication, analysis, and synthesis skills</li><li>Fluent French and English</li><li>CSA (Certified System Administrator) certification required.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Product Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What You Will Do: Deliver outstanding customer support via emails and calls; Assist customers with product-related inquiries; Support customers throughout the purchase process; Stay up to date with product changes and updates; Troubleshoot technical issues over the phone; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists; What you need to succeed in this role: Excellent English (C1 for both written and spoken is a must ); 1+ year experience in customer support; Strong verbal communication skills; Previous experience with a wide product range; Comfortable using technical terminology and guiding customers through troubleshooting steps; Pre-sales experience; Attention to details ; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Flexible schedule; Opportunity to cooperate fully remotely ; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code:1SC</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Description: Context: The Field Support Engineer is a member of the Operations organization in Secure Land Communications. He/she belongs to the Customer Test & Support department. He/she is responsible to follow and manage the resolution of customer incidents and he/she can also prepare and perform the integration of the network, and prepare and perform Acceptances with customers. He/she reports to the Project / Care Manager . Functions: The Field Support Engineer handles the following tasks: Managing customer requests Providing technical support Providing telephone or remote assistance Investigating incidents and problems reported by customers Troubleshooting of complex telecommunication systems Verifying corrections provided by R& D Participating in the technical preparation of roll out or upgrade operations Supporting the resolutions proposed</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Degree in Engineering with experience in Telecommunications Systems and/or Information Technology or equivalent background</li><li>Knowledge of telecom systems and equipment</li><li>Knowledge of Internet networking, protocols, and equipment, such as Cisco, Juniper, Linux, VMware, Active Directory, and Information Security is advantageous</li><li>Readiness to travel on a need basis</li><li>Good problem-solving capability, ability to handle changing and often tense contexts</li><li>Communication skills, interpersonal as well as in writing and reporting</li><li>Good English and French languages skills are mandatory</li><li>Team spirit</li><li>Competencies and experience in following areas are seen as a plus: Modern high availability systems and platforms, clustering, redundancy including geo-redundancy and load distribution RedHat linux including Virtualization and Containerization MS Windows IT solution architecture and IP protocols, networking and backhauling (IPv4, IPv6, VoIP, Mobile IP, VLAN, VPN, OSPF) Security for IT network and applications (Authentication, End-to-end encryption, Firewall, Proxy, IPsec, SSL, vulnerability) System integration and on-site interventions Familiarity with agile methodology and test automation (Robot Framework, Python) Radio and terminal platform competence Applications and databases Open source management Airbus Tetra knowledge Experience in Help Desk work</li><li>Strong internal and external interpersonal skills</li><li>Mobility (travel frequently, world-wide)</li><li>Able to handle changing and often tense contexts</li><li>Availability</li><li>Methodical</li><li>Autonomous</li><li>Close attention to detail</li><li>Languages: English and French required</li><li>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth.</li></ul><p></p></section>