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<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the Quality Department, your main role will be to ensure compliance with customer/authority requirements to guarantee process conformity, as well as to stimulate continuous improvement, guarantee performance, and maintain the quality/safety system and support its adoption by all. In particular, your mission will consist of:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Understanding and responding to the expectations/requirements of the client and the authorities.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supporting staff in understanding and applying customer and authority requirements</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To be the quality focal point for one's area during internal and external audits.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Protecting the customer from poor quality</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To lead, participate in and support investigations and causal analyses</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze non-conformities with regard to potential impacts on flight safety</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage the implementation of security measures for each cart and non-quality export.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Addressing non-conformities is one of its responsibilities.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure that each DAC/CAR is correctly operated by the cart manager.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Gather the elements necessary for closing the DAC/CAR</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Stimulate continuous improvement</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Guarantee performance</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in achieving quality in an effective way</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Define the quality indicators for its scope in collaboration with the hierarchy of the sector(s)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify and assist in the implementation of the action plan to reduce the costs of non-quality and customer complaints.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prioritize prevention and anticipation</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sharing Experience Feedback and Feedback to the Declarant</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Define, plan and carry out the surveillance activities associated with its perimeter.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Verify the effectiveness of corrective and preventive actions</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage the action plan resulting from the Safety Management System / Screening Committee</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in updating risks according to the Safety Management System.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To act as a liaison for the deployment of initiatives to improve quality (FH, FOD, )</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To implement a simple and user-friendly quality system for everyone</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To ensure the application of the quality policy, respect for fundamental quality principles, and the application of the procedures of the Quality and Safety Management System.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Train and raise awareness among staff regarding quality fundamentals and the Quality and Safety Management System.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor the staff qualification process</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Validate the (re)qualification of special process installations</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the industrial validation process</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the process of amending the capacity lists</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have a Bac+5 degree in Engineering or equivalent, you have 8 years or more of experience in a similar position ideally in the aeronautics sector. You are rigorous, possess strong leadership, an analytical mind and a sense of innovation, you enjoy teamwork, then this position is for you!</font></font></p>
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Company culture : <p>
<strong>Bank of Africa</strong> is characterized by a strong culture of <strong>innovation</strong>, where creativity, boldness and experimentation are key drivers of performance. This dynamic is reinforced by a pronounced <strong>collaborative culture</strong>, promoting trust, empowerment and close managerial support focused on talent development. It is also underpinned by a solid <strong>organizational foundation</strong>, ensuring process rigor, operational efficiency and reliability. Lastly, a more moderate <strong>competitive dimension</strong> supports a results-driven mindset and a continuous pursuit of excellence. </p><br><br>
<br> Job : <p>Reporting to the Branch Manager, you will be responsible for advising, retaining, and developing a customer portfolio.</p><br><br><p>You will need to continuously propose and sell the full range of products and services to customers.</p><br><br><p>Your commercial actions will be carefully planned and managed according to overall and individual objectives.</p><br><br><p>Risk prevention will be a constant challenge.</p><br><br> <br> <br> Required profile : <p>With a commercial or financial background (Master's degree from a Business School or University), you have at least 2 years of previous experience in a similar role.</p><br><br><p>Your strong commercial sense, good writing skills, listening ability, and capacity to argue will be your main assets for success in this role.</p><br><br><p>Rigor, organization, and the ability to work in a team will also be essential.</p><br><br> <br><br> </div>
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Company culture : <p>
<strong>Bank of Africa</strong> is characterized by a strong culture of <strong>innovation</strong>, where creativity, boldness and experimentation are key drivers of performance. This dynamic is reinforced by a pronounced <strong>collaborative culture</strong>, promoting trust, empowerment and close managerial support focused on talent development. It is also underpinned by a solid <strong>organizational foundation</strong>, ensuring process rigor, operational efficiency and reliability. Lastly, a more moderate <strong>competitive dimension</strong> supports a results-driven mindset and a continuous pursuit of excellence. </p><br><br>
<br> Job : <p>Reporting to the Branch Manager, you will be responsible for advising, retaining, and developing a client portfolio.</p><br><br><p>You will have to constantly propose and sell the full range of products and services to clients.</p><br><br><p>Your commercial actions will be carefully planned and monitored according to global and individual objectives.</p><br><br><p>Risk prevention will be a constant challenge.</p><br><br> <br> <br> Required profile : <p>With a commercial or financial background (Master's degree or equivalent from a Business School or University), you have at least 2 years of experience in a similar role.</p><br><br><p>Your developed commercial sense, your writing skills, your listening ability, and your capacity to argue will be your main assets for success in this role.</p><br><br><p>Rigor, organization, and the ability to work in a team will also be required.</p><br><br> <br><br> </div>
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Company culture : <p>
<strong>Bank of Africa</strong> is characterized by a strong culture of <strong>innovation</strong>, where creativity, boldness and experimentation are key drivers of performance. This dynamic is reinforced by a pronounced <strong>collaborative culture</strong>, promoting trust, empowerment and close managerial support focused on talent development. It is also underpinned by a solid <strong>organizational foundation</strong>, ensuring process rigor, operational efficiency and reliability. Lastly, a more moderate <strong>competitive dimension</strong> supports a results-driven mindset and a continuous pursuit of excellence. </p><br><br>
<br> Job : <p>Reporting to the Branch Manager, you will be responsible for advising, retaining, and developing a portfolio of clients.</p><br><br><p>You will need to continuously offer and sell the full range of products and services to clients.</p><br><br><p>Your commercial actions will be carefully planned and managed according to overall and individual objectives.</p><br><br><p>Risk prevention will be a constant challenge.</p><br><br> <br> <br> Required profile : <p>With a commercial or financial education (Bac+5 level) from a Business School or University, you have a minimum of 2 years of previous experience in a similar role.</p><br><br><p>Your strong commercial sense, your writing skills, your ability to listen, and your capacity to argue will be your main assets for success in this role.</p><br><br><p>Rigor, organization, and the ability to work in a team will also be necessary.</p><br><br> <br><br> </div>
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<p>We are looking for a highly experienced Senior Customer Service Lead to elevate our customers' experience. We need someone who can not only lead with expertise but also elevate our customer service standards to new heights.</p><br><br><p>This is a strategic and operational leadership position, building, improving, maintaining relationships with internal and external partners are the keys for this role.</p><br><br><p>You will be the champion of internal & external customer care experience, driving service excellence, leading transformation initiatives, and ensuring seamless coordination across Sales, Supply Chain, Logistics, and Operations.</p><br><br><p>This position plays a critical role in shaping the customer journey & delivering exceptional customer care experience</p><br><br><br><p><b>Key Responsibilities</b></p><br><br><br><p><b>Customer Service Operations Leadership</b></p><br><br><ul><li>Daily support to the field associates, technical support, inquiries.</li><li>Build and maintain strong relationships with field associates.</li><li>Ensure efficient coordination with Supply Chain, Logistics, Demand planning and Warehouse teams to guarantee smooth order fulfillment.</li><li>Ensure great coordination with Finance, Credit & Cash Collection team to support the cash flow</li><li>Optimize workflows to reduce response times, ensure accuracy, and enhance customer satisfaction.</li><li>Resolve escalated customer issues and complex service challenges.</li><li>Drive revenue growth within the portfolio managed by the Customer Service team.</li><li>Contribute to team meetings and business partner meetings</li><li>Master Data management</li><li>Account creation & update</li><li>Pricing maintenance</li><li>Handle Admin tasks</li><li>Send Invoicing & POD’s mails to a list of Customers</li><li>Call handlings & support order entry</li></ul><br><p><b>Customer Experience & Continuous Improvement</b></p><br><br><ul><li>Lead customer business reviews and implement structured feedback loops.</li><li>Partner with Sales and Business Development teams to support account expansion.</li><li>Analyze service data to identify trends and opportunities for improvement.</li><li>Lead continuous improvement initiatives to elevate service reliability and efficiency.</li><li>Stay updated on best practices, technologies, and tools shaping modern customer service.</li><li>Seek opportunities to find efficiencies and recommend process improvements</li><li>Complaint management</li></ul><br><p><b>People Leadership & Development</b></p><br><br><ul><li>Strengthen cross-functional alignment with Sales, Finance, Product, and Supply Chain teams.</li><li>Promote professional development, retention initiatives, and team well-being.</li><li>Effective cooperation with peers</li><li>Ensure good working relationships with all local members,</li><li>Role model for behaviors and company values (Leadership Model - Leading to Thrive)</li></ul><br><p><b>Competencies</b></p><br><br><ul><li>Logistic background</li><li>Accountability</li><li>Customer Focus</li><li>Peer Relationships</li><li>Problem Solving</li><li>Drive for Results</li><li>Time Management</li><li>Process Management</li><li>Continuous Improvement</li><li>Functional and Technical Skills</li><li>Business Acumen</li><li>Conflict Handling</li><li>Self-awareness and development</li><li>Emotional Intelligence</li><li>Effective Communication</li><li>Change Management Approach</li><li>Analytical skills</li></ul><br><p><b>Requirements</b></p><br><br><p><b>Prerequisite:</b></p><br><br><ul><li>Min 3 years to 5 years of relevant work experience</li><li>Fluent English</li><li>Fluent French</li><li>Strong ERP knowledge</li><li>Strong Logistics skills</li></ul><br><p><b>Advantage:</b></p><br><br><ul><li>Previous experience as business sales assistant or Key account specialist</li></ul><br><p><b>Our Commitment to a Culture of Inclusion & Belonging</b><br>Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.</p><br><br><br> </div>
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<span>At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span><br><strong>Department Focus:</strong><br> <span>The Customer Experience team at Deliverect is dedicated to empowering our customers' success through personalized guidance and round-the-clock support, ensuring businesses of all sizes can maximize the potential of our products. As passionate advocates for our users, our global team leverages industry expertise and a customer-centric approach to drive continuous improvement and scale successful outcomes worldwide. Committed to providing tailored support and acting as the central point for feedback, we blend a personalized touch with our leading technology to ensure exceptional customer experiences are fundamental to every Deliverect journey.</span><br> <strong>Your Impact:</strong><br> <span>As the Customer Experience Team Lead in Morocco, you will champion our customer-first culture by leading and developing a high-performing support team through a period of exciting regional growth. You will play a pivotal role in optimizing local support workflows and collaborating with global stakeholders to ensure our SMB and enterprise clients receive unparalleled technical assistance. </span><br> <span>This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our Casablanca office and 2 days from the comfort of your home.</span><br><br><p><b>What you will do:</b></p><br><ul>
<li>Global Team Leadership: Manage and develop a global team of 6-12 frontline and premium support agents, providing guidance, coaching, and performance feedback to ensure top-tier support across all customer segments (SMB, MM, Enterprise).</li>
<li>Operational Excellence: Oversee daily operations to ensure efficient ticket resolution, customer satisfaction, and adherence to SLAs. Continuously evaluate and improve support processes and workflows.</li>
<li>Stakeholder Collaboration: Work closely with internal teams, including Product, Engineering, and Sales, to resolve escalated issues, align on processes, and ensure smooth communication between CX and other departments.</li>
<li>Talent Management: Lead recruitment, promotions, and development of team members. Foster a culture of continuous learning and professional growth within the team.</li>
<li>Process Optimization & KPI Management: Analyze team performance metrics, implement strategies to improve efficiency, and ensure alignment across global hubs. Track and report on KPIs, including response time, resolution time, and customer satisfaction.</li>
<li>Project Management: Lead and participate in key CX initiatives aimed at improving customer experience, such as launching new tools, updating internal documentation, and streamlining workflows.</li>
</ul><br><p><b>What you will bring </b></p><br><ul>
<li>2+ years of experience as a technical support team lead or in a similar leadership capacity, ideally within a fast-paced SaaS environment.</li>
<li>Native or professional fluency in English, French, and Arabic is essential for supporting our diverse customer base and internal stakeholders.</li>
<li>Proven ability to analyse performance data (KPIs) and translate insights into actionable workflow optimizations.</li>
<li>Strong technical troubleshooting skills and experience managing complex customer escalations with a high degree of empathy.</li>
<li>Excellent communication and negotiation skills, with the ability to influence cross-functional teams and advocate for the customer’s needs and performance improvement.</li>
</ul><br><p><b>A typical day:</b></p><br><ul>
<li>Set daily priorities, such as team check-in to review open tickets and ensure alignment on SLAs. Provide feedback on team performance and address any escalated issues from the previous day.</li>
<li>Use data analysis tools to monitor team KPIs such as ticket response time, resolution rates, and CSAT. Based on these insights, adjust workflows or implement strategies to optimize performance across regions.</li>
<li>Spend time coaching individual team members, providing actionable feedback on technical troubleshooting, customer communication, and performance metrics. You’ll work closely with your team to develop their skills and improve overall service quality.</li>
<li>Regularly interact with Product, Engineering, and Sales teams to resolve complex or escalated technical issues. Your input ensures that customer needs are met and product improvements are informed by real-world support insights.</li>
<li>Continuously evaluate support processes, identify inefficiencies, and propose workflow improvements that reduce ticket resolution time and enhance the customer experience.</li>
<li>Oversee team development by conducting one-on-one meetings to discuss career progression, handle recruitment for new team members, and manage talent retention strategies.</li>
<li>Lead or participate in key customer experience initiatives, such as improving onboarding processes, enhancing internal documentation, or launching new tools to help the team work more efficiently.</li>
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Company culture : <p><strong>Aba Technology</strong> is a company driven by <strong>innovation</strong>, where creativity, experimentation, and bold thinking shape everyday work. This entrepreneurial mindset is supported by strong <strong>structure and process discipline</strong>, ensuring efficiency and consistent quality. Teams thrive in a collaborative and caring environment that values trust, support, and close teamwork. While <strong>performance and competition</strong> play a lighter role, the focus remains on agility, collective alignment, and impactful innovation.
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<br> Job : <p><strong>CI/CD and Automation</strong><br>• Design, implement, and maintain CI/CD pipelines (GitLab CI, GitHub Actions, Azure DevOps).<br>• Automate builds, tests, deployments, and rollbacks across different environments (dev, staging, production).<br>• Industrialize infrastructure provisioning through Infrastructure as Code.<br>Integrated Security (Sec)<br>• Integrate security analysis tools into pipelines: SAST (SonarQube), DAST (OWASP ZAP, Burp), SCA (Snyk, Dependency-Track, Trivy).<br>• Implement secret management.<br>• Harden container images and configurations (CIS Benchmarks, image scanning, artifact signing).<br>• Define and apply Kubernetes security policies (RBAC, Network Policies, OPA/Gatekeeper, Kyverno).<br>• Participate in vulnerability management: detection, prioritization (CVSS/EPSS), remediation, and tracking.<br><strong>Infrastructure and Cloud</strong><br>• Administer and optimize cloud environments and Kubernetes clusters.<br>• Ensure high availability, resilience, and business continuity/disaster recovery plans (BCP/DRP).<br>• Optimize cloud costs (FinOps).<br><strong>Observability and Operations</strong><br>• Implement monitoring, logging, and alerting (Prometheus, Grafana, ELK/OpenSearch, Datadog).<br>• Participate in production incident management and post-mortems.<br>• Contribute to security incident response in coordination with the cybersecurity team (SOC/CSIRT).<br><strong>Culture and Support</strong><br>• Disseminate the DevSecOps culture among development teams (training, guidelines, security champions).<br>• Write and maintain technical documentation (runbooks, architectures, procedures).<br>• Conduct continuous technological and security watch.<br> </p><br><br> <br> <br> Required profile : <p><strong>Hard Skills:</strong></p><br><br><p>• Education: Master's degree (engineering school or Master's) in computer science, systems/networks, or security.<br>• Experience: 3 to 5 years minimum in DevOps/SRE with a strong security component, or in operational security with automation experience.<br>• Valued Certifications: CKA/CKS, AWS/Azure Security Specialty, Terraform Associate, DevSecOps Foundation, CompTIA Security+.</p><br><br><p><strong>Soft Skills:</strong></p><br><br><p>• Rigor and ability to anticipate risks.<br>• Automation mindset ("automate everything").<br>• Teaching ability and capacity to evangelize best practices.<br>• Autonomy, responsiveness in incident management, teamwork in multidisciplinary teams.<br> </p><br><br> <br><br> </div>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p>We are seeking a skilled <strong>Test and Validation Engineer </strong>to join our team, focusing on <strong>Hardware-in-the-Loop</strong> <strong>(HIL)</strong> testing for embedded systems within the automotive sector.</p><br><br><p>The successful candidate will be responsible for ensuring the performance, reliability, and compliance of automotive electronic control units (ECUs) and systems through rigorous validation and testing on HIL benches:</p><br><br><ul><li>Design and develop test cases to validate automotive ECUs and subsystems on HIL platforms.</li><li>Execute validation campaigns to ensure compliance with system requirements and specifications.</li><li>Troubleshoot and resolve issues with HIL benches, ensuring smooth testing operations.</li><li>Regularly update simulation models and test scenarios to reflect evolving system requirements.</li><li>Develop automated test scripts using tools like Python, CAPL, or MATLAB to streamline validation processes.</li><li>Integrate test cases into Continuous Integration/Continuous Deployment (CI/CD) pipelines for efficient testing workflows.</li><li>Analyze test results to identify issues in software or hardware performance.</li><li>Provide detailed test reports, including test coverage, defect trends, and validation status.</li><li>Validate communication protocols (e.g., CAN, LIN, FlexRay, Ethernet) and system interactions.</li><li>Ensure that all testing activities comply with automotive standards such as ISO 26262, ASPICE, and relevant OEM guidelines.</li></ul><br><br> <br> <br> Required profile : <p> Master's degree (BAC+5) from an engineering school or university specializing in embedded systems, or justifying an equivalent significant experience.</p><br><br><p><strong>Experience:</strong><br>Successful experience in test and validation on HIL (Hardware-in-the-Loop) benches. Knowledge of automotive functionalities is required.</p><br><br><ul><li><strong>HIL Testing Tools:</strong> dSPACE, Vector CANoe, NI VeriStand, ETAS.</li><li><strong>Automotive Protocols:</strong> CAN, LIN, UDS, FlexRay, and related tools.</li><li><strong>Scripting & Development:</strong> Python, CAPL, MATLAB/Simulink.</li><li><strong>Automotive Architecture:</strong> Familiarity with electrical and electronic systems in vehicles, including sensors, actuators, and ECUs.</li><li><strong>Testing Methods:</strong> Experience in developing and executing validation test plans.</li></ul><p><strong>Soft Skills:</strong></p><br><br><ul><li>Ability to analyze system behavior and diagnose root causes of defects,</li><li>strong English communication skills.</li></ul><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> <br><br> </div>
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Company culture : <p><strong>Locamed</strong> embraces a <strong>largely cooperation-driven culture</strong>, placing people, trust and teamwork at the heart of its organization. The company favors a close management style focused on support, empowerment and strong professional relationships. This collaborative foundation is complemented by a <strong>notable innovation component</strong>, encouraging initiative, creativity and adaptability. Competitive and organizational aspects remain secondary, helping structure operations and support performance objectives.
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<br> Job : <p>Join a dynamic company in the <strong>Medical Equipment</strong> sector as an <strong>E-commerce and After-Sales Service Manager</strong>. Based in <strong>Rabat</strong>, you will lead innovative strategies to strengthen our market presence and ensure flawless customer satisfaction. Your role will be essential in developing our offers and services.</p><br><br><p>Your ambition will be to boost the company's brand image, increase market share, and optimize the performance of the after-sales team. You will be a driver of growth, ensuring operational excellence and customer loyalty.</p><br><br><p>As part of your duties, your main responsibilities will include:.</p><br><br><ul><li>Lead the e-commerce and after-sales team, ensuring high-quality customer service and effective problem resolution.</li><li>Manage customer requests by phone and message.</li><li>Handle complaints. </li><li>Manage order tracking from start to finish. </li><li>Analyze market trends and competition to identify new opportunities.</li><li>Manage customer requests and complaints. </li><li>Develop and track key performance indicators (KPIs) to evaluate the effectiveness of e-commerce and after-sales strategies.</li></ul> <br> Required profile : <p>Ideally, you hold a degree of <strong>Master's level (Bac +5 and above)</strong>, with recognized specialization in commerce, e-commerce, or a similar field.</p><br><br><p>A successful experience of <strong>3 to 5 years</strong> in similar roles, ideally in the medical equipment sector or a related field, is expected. You have already demonstrated your ability to manage teams and lead large-scale marketing projects.</p><br><br><ul><li>Excellent skills in <strong>e-commerce strategy </strong>and team management. </li><li>Strong skills in <strong>team management</strong> and skills development.</li><li>Proficiency in order management tools. </li><li>Ability to simultaneously manage a large volume of orders and requests. </li><li>Strong sense of customer service and ability to manage complex situations.</li><li>Excellent oral and written communication.</li><li>Analytical and synthesis skills, and ability to propose solutions.</li><li>Proficiency in computer tools and software dedicated to e-commerce and customer relationship management.</li></ul><p>If your profile matches this description and you wish to take on this exciting challenge, do not wait any longer! Send your CV to the recruiter now.</p><br><br> <br><br> </div>
<p>The Morocco Innovation and Evaluation Lab (MEL) is looking to hire a Senior Research Associate (SRA) to coordinate its research efforts to foster a culture of evidence-based policymaking in Morocco. The Senior Research Associate will support the implementation of an impact evaluation conducted by a team of international researchers in partnership with the Ministry of National Education, Preschool and Sports (MENPS). This position will be based in our offices at the University Mohammed VI Polytechnic campus in Rabat.</p><p>The MEL works in close collaboration with the public, private, NGO, and philanthropic sectors in Morocco to conduct evaluations that speak to their priorities and share rigorous evidence to inform their decisions.</p><p>The position offers a unique opportunity for the Senior Research Associate to support the research infrastructure of the Morocco Innovation and Evaluation Lab and assist the research project in the design and implementation of impact evaluations as well as data collection, management, and analysis, in an organization undertaking cutting-edge development research. The Senior Research Associate will be directly supervised by the MEL s Director and the Research Manager. The Senior RA will work closely with senior staff from J-PAL and CID, academic researchers and other field staff to perform a variety of research tasks. This research project is an experimental evaluation in the field of education, conducted by affiliated and international researchers, including Andreas de Barros (University of California Irvine), Paul Glewwe (University of Minnesota), Alejandra Campos Quintero (Columbia University), Nikhil Kumar (Harvard University) and Zakaria Mansouri (Ibn Tofail University).</p><p><strong>Desired Candidate Profile</strong></p><h2>Requirements:</h2><ul><li><strong>Education:</strong> A Master's Degree in economics, public policy, mathematics, statistics or related technical fields including training in microeconomics, econometrics, statistics, and advanced mathematics; Graduate-level coursework in economics is a plus.</li><li><strong>Experience:</strong> Minimum 3 years of relevant experience, including 2 years of research experience; Experience with STATA and/or R data analysis software is a must; experience interpreting data analysis; experience with academic writing; Experience with budget management is a plus; Experience with living in Morocco is a strong advantage.</li><li><strong>Skills:</strong> Very strong quantitative, organisational, and communication skills are necessary; Fluency in French and in English. Arabic command is a strong advantage; Flexible, self-motivating, able to manage multiple tasks efficiently, and a team player; Demonstrated ability to manage high-level relationships with partner organisations; Familiarity with evaluation methods and randomized controlled trials preferred; Ability to work under pressure and meet deadlines.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Head of EE Architecture Synthesis</font></font></p><p><br></p><p>Analyze and validate system specifications to ensure alignment with E/E architecture. Manage and execute applicative architecture activities for vehicle projects. Monitor and control the E/E complexity matrix and track its evolution. Define and maintain the applicative network synoptic (LIN, CAN, VAN, etc.). Manage Service Data Parameter (SDP) adaptations based on project needs. Perform E/E I/O allocation using tools such as Balli and Louise. Design and manage DC power distribution (DEE) and battery/alternator balance. Lead dynamic simulations (alternator behavior, voltage drop analysis). Manage technical deliverables and associated project planning. Track project milestones and prepare reporting (milestone reviews). Ensure compliance with mandatory rules and engineering standards. Analyze and resolve issues (ECU-level and root cause analysis). Participate in and lead technical review meetings. Evaluate the impact of engineering changes (ECR) and manage configuration in PLM.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Master's degree (BAC+5) in Electronics or Embedded Systems Engineering. 1 to 3 years of experience.</p><h3>E/E Architecture & Systems</h3><p>Strong knowledge of automotive E/E architectures and embedded systems. Good understanding of vehicle networks (CAN, LIN, VAN) and ECU interactions. Ability to define and analyze logical and physical architectures. Experience in power distribution design and electrical simulations. Understanding of system flows (physical, multiplexed, internal).</p><h3>Systems Engineering</h3><p>Strong knowledge of the V-cycle development process. Ability to extract and analyze system requirements. Experience in system breakdown and functional interaction analysis. Good diagnostic and failure analysis capabilities.</p><h3>Technical Project Management</h3><p>Good knowledge of PDP milestones (xSOD) and engineering planning. Experience in deliverables management, planning, and project reporting. Ability to assess technical, cost, and scheduling impacts of changes. Proficiency in PLM tools and change management (ECR tracking).</p><h3>Configuration & Complexity Management</h3><p>Experience managing E/E complexity matrices. Tracking of software and calibration versions per ECU. Ability to identify discrepancies between system references (DOTE, matrices, etc.). Knowledge of product officialization processes.</p><h3>Problem Solving & Issue Management</h3><p>Strong root cause analysis skills. Knowledge of validation processes (PIV, plant tests, EOL, etc.). Experience with diagnostic tools (oscilloscope, CAN tools, INCA recordings).</p><h3>Soft Skills</h3><p>Strong communication skills with multiple stakeholders. Ability to lead technical discussions and facilitate reviews. Analytical mindset with attention to detail. Ability to work in a complex, multi-project environment.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Level 3 NSOC Network & Security Expert (Network and Security Operations Center) | Devoteam Morocco Nearshore<br><br></font></font><div><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><span style="font-size: 11px;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Job Description</b></font></font></span></font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><br></font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of strengthening our Network & Security operations teams, we are looking for a Level 3 NSOC Expert to work on high availability critical infrastructures within a complex international environment.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Attached to the Network and Security Operations Centre, you will be a key player in maintaining the operational condition of the infrastructures and providing level 3 technical expertise.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your tasks</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Provide level 3 expertise on network and security infrastructures with a strong focus on F5 Load Balancer solutions.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Diagnose, analyze and resolve complex production incidents.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> To handle escalated incidents, problems and changes in accordance with service commitments.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> To support the N2 teams as a technical reference and contribute to their skills development.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Ensure the operational maintenance of network and security equipment (Load Balancers, Firewalls, Proxies, DNS, VPN, etc.).</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Supervise the infrastructure and ensure its availability, performance and resilience.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Manage technical changes, assess associated risks and define validation and non-regression strategies.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Ensure the monitoring of the lifecycle of equipment and software: patching, updates, upgrades and obsolescence management.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Collaborating with publishers and manufacturers in the context of technical escalations.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Participate in the continuous improvement of services, the standardization of practices and the automation of operational tasks.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Write and maintain technical documentation, operating procedures and support guidelines.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Contribute to transformation projects, production deployments and BUILD to RUN transitions.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Participate in on-call duty and the management of critical incidents.</font></font></p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical environment</font></font></strong> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> F5 Load Balancers </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
NSX-T </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
Fortinet </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
Check Point </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
Palo Alto </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
Cato Networks </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
FortiManager </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
FortiAnalyzer </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
BlueCoat Proxy </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
Proxy Cloud </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
DNS </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
Pulse Secure Connect </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
Automation via Python, API and Ansible </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
Networks IP, BGP, Internet access and Data Center infrastructures</font></font></p> <p><br></p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualifications </font></font></p><div> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Engineering degree or Master's degree (Bac+5) in computer science, networks, or telecommunications. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
Minimum </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">7 years</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> of experience in the administration and operation of network and security infrastructures within large production environments. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
Proven expertise in network security infrastructures and data center environments. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
Excellent command of F5 and/or Fortinet solutions. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
Knowledge of advanced network architectures and routing protocols. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
Experience in automating and industrializing operations. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
Professional English required. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
Excellent analytical, diagnostic, and problem-solving skills. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
Customer service oriented, team player, rigorous, and autonomous.</font></font></p></div><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: As part of strengthening our Network & Security operations teams, we are looking for a Level 3 NSOC Expert to work on critical, high-availability infrastructures within a complex international environment. Reporting to the Network and Security Operations Center, you will be a key player in maintaining the operational status of infrastructures and providing Level 3 technical expertise. Your responsibilities will include: Providing Level 3 expertise on network and security infrastructures, with a strong focus on F5 Load Balancer solutions; diagnosing, analyzing, and resolving complex production incidents; managing escalated incidents, problems, and changes while adhering to service level agreements; and supporting Level 2 teams as a technical expert and contributing to their skills development. Ensure the operational maintenance of network and security equipment (Load Balancers, Firewalls, Proxies, DNS, VPN, etc.). Monitor infrastructure and guarantee its availability, performance, and resilience. Manage technical changes, assess associated risks, and define validation and regression strategies. Oversee the lifecycle of equipment and software: patching, updates, upgrades, and obsolescence management. Collaborate with vendors and manufacturers during technical escalations. Participate in the continuous improvement of services, the standardization of practices, and the automation of operational tasks. Write and maintain technical documentation, operating procedures, and support guidelines. Contribute to transformation projects, production deployments, and BUILD-to-RUN transitions. Participate in on-call duty and critical incident management. Technical environment: F5 Load Balancers, NSX-T, Fortinet, Check Point, Palo Alto Cato Networks, FortiManager, FortiAnalyzer, BlueCoat Proxy, Cloud Proxy, DNS, Pulse Secure Connect. Automation via Python, APIs, and Ansible. IP networks, BGP, Internet access, and Data Center infrastructures. Why join us? You will work in a demanding, large-scale technical environment, offering constant challenges related to the performance, availability, and security of infrastructures. You will participate in strategic projects while actively contributing to the continuous improvement of services and the evolution of network and security architectures.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Engineering degree or Master's degree (Bac+5) in computer science, networks, or telecommunications. Minimum 7 years of experience in the administration and operation of network and security infrastructures within large production environments. Proven expertise in network security infrastructures and data center environments. Excellent command of F5 and/or Fortinet solutions. Knowledge of advanced network architectures and routing protocols. Experience in automating and industrializing operations. Professional English required. Excellent analytical, diagnostic, and problem-solving skills. Customer service oriented, team player, rigorous, and autonomous.</font></font></p><p></p></section>
<p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration</p><p>Morocco is increasingly exposed to climate risks that affect natural resources, livelihoods and territories, including rising temperatures, water scarcity, recurrent droughts, land degradation and extreme events. These dynamics interact with multiple forms of human mobility. Mobility may result from climate impacts through migration, displacement or planned relocation; it may also contribute to adaptation through labour mobility, internal migration, pastoralism and transhumance, remittances, diaspora engagement and livelihood diversification. Voluntary and involuntary immobility must also be considered. IOM Morocco's 2025 study on migration, environment and climate change in the Tangier-Tetouan-Al Hoceima and Souss-Massa regions underscores the relevance of these links. Eighty-five per cent of respondents in Tangier-Tetouan-Al Hoceima and 75 per cent in Souss-Massa reported that environmental and climatic changes had affected their living conditions; 46 per cent and 53 per cent, respectively, indicated that they were considering migration. The study also highlights the potential contribution of migration, remittances and diaspora engagement to adaptation and resilient livelihoods. Morocco's NDC 3.0 PHONE_NUMBER) also includes Annex 4, "List of adaptation projects with a potential impact on human mobility (migration)", which provides an important basis for coherence between NDC implementation and the NAP revision. The revision of the NAP is therefore a strategic opportunity to support a coherent, inclusive and evidence-based treatment of human mobility in climate-risk and vulnerability analyses, sectoral and territorial priorities, governance, implementation, monitoring and adaptation finance. Under the Climate Change and Migration Data (CCMD) Project, IOM Morocco and MTEDD organized a national workshop from 29 June to 1 July 2026 to identify priority mobility dimensions, sectoral and territorial entry points, operational actions, institutional responsibilities, data and indicator needs, possible integration architectures and next steps. T Building on the workshop outcome report, facilitators' notes and other documented outputs to be provided by IOM and MTEDD, the consultant will complement the existing evidence through targeted consultations. The consultancy will review the current PNSA/PNA and the latest available revision draft; consult priority institutions; assess the feasibility of a dedicated section or chapter, cross-cutting mainstreaming, a hybrid approach, and a technical annex or action matrix; consult the Ministry and relevant institutions on their preferred modality; and prepare and finalize a flexible technical package reflecting the consultation outcomes. Where no formal preference is communicated, the consultant will recommend the most feasible approach and develop the corresponding technical package. The results will be presented through a national dissemination workshop. The work will draw in particular on the 2024 UNFCCC Technical Guide on integrating human mobility and climate change linkages into national climate planning processes, in coherence with Moroccan policies and mechanisms.</p><p>Organizational Department / Unit to which the Consultant is contributing Unit and portfolio: Migration, Development and Governance Unit - Migration, Environment and Climate Change (MECC) portfolio, IOM Morocco. Project: Climate Change and Migration Data (CCMD) ; Project code: NC0161</p><p>The duty station is Rabat. Attendance at meetings and the dissemination workshop in Rabat forms part of the assignment and is not official travel outside the duty station. If IOM requires travel to another city or region of Morocco, it must be authorized in advance. Such transport will be arranged or reimbursed separately by IOM in accordance with applicable IOM travel rules, including IN/6, and Daily Subsistence Allowance will apply at the established rate for authorized official travel outside Rabat. No travel costs may be incurred without prior written authorization. The Category B contract's travel and DSA selections must match this provision.</p><p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Education:</strong> Advanced university degree (Master's degree or equivalent) in climate change, adaptation, environmental policy, migration, geography, sustainable development, disaster risk reduction, public policy, social sciences or a related field; or a first-level university degree in one of these fields combined with at least two additional years of relevant professional experience.</li><li><strong>Experience:</strong> At least five years of relevant professional experience with an advanced degree, or seven years with a first-level university degree, in adaptation planning, climate policy, environmental governance, human mobility in the context of climate change or a closely related field.</li><li><strong>Policy drafting:</strong> Demonstrated authorship of, or substantial contribution to, at least one national or subnational policy, strategy, adaptation plan, technical chapter, action framework or equivalent operational public-policy product.</li><li><strong>Technical knowledge:</strong> Sound knowledge of National Adaptation Plan processes and relevant UNFCCC guidance, and in-depth understanding of the links among climate change, migration, displacement, planned relocation, labour mobility, pastoralism, diaspora engagement, remittances and immobility.</li><li><strong>Consultation and facilitation:</strong> Proven experience conducting institutional interviews and at least one substantial multi-stakeholder consultation or facilitation assignment involving public institutions and technical or non-State partners.</li><li><strong>Analytical tools:</strong> Demonstrated ability to develop action matrices, roadmaps, indicators and monitoring arrangements and to translate complex evidence and institutional inputs into concise and feasible measures.</li><li><strong>Languages:</strong> Excellent written and spoken English and a good professional command of French.</li><li><strong>Assets:</strong> Experience in Morocco or a comparable institutional context in MENA Region. Previous experience with the United Nations, IOM or international cooperation programmes.</li></ul>
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Job : <p>Join a dynamic company in the <strong>Insurance / Brokerage</strong> sector as an <strong>INSURANCE AGENCY MANAGER</strong>. Strongly rooted in the city of <strong>Kénitra</strong>, this strategic position entrusts you with the <strong>management and development of an agency</strong>, a true pillar of our regional growth. This is a unique opportunity to put your expertise at the service of a structure recognized for its commitment and professionalism.</p><br><br><p>Your role will be central in achieving the agency's commercial and customer satisfaction objectives. It will involve leading the team to <strong>maximize performance</strong>, identifying and realizing new market opportunities, and ensuring rigorous agency management in compliance with quality and profitability standards.</p><br><br><p>The main missions include:</p><br><br><ul><li>Lead, supervise, and motivate the sales team to achieve set goals.</li><li>Develop and implement the agency's commercial strategy.</li><li>Prospect new clients and develop the existing portfolio.</li><li>Ensure excellent customer service and manage complaints.</li><li>Regularly report agency activity to management.</li><li>Ensure regulatory compliance of agency operations.</li><li>Optimize the management of allocated resources and budgets.</li></ul> <br> <br> Required profile : <p>To excel in this role, a <strong>Bachelor's degree (Bac +3)</strong> is required, ideally with a specialization in <strong>Insurance business</strong>, demonstrating a solid understanding of the sector.</p><br><br><p>Significant experience of <strong>5 to 10 years</strong> in insurance, ideally with management responsibilities, is essential. This experience should have been gained in a stimulating commercial environment, allowing for the development of sharp expertise in agency management and business development.</p><br><br><ul><li>Natural leadership and ability to unite a team.</li><li>Excellent sales and negotiation skills.</li><li>Mastery of insurance products and the market.</li><li>Strong project management and organizational skills.</li><li>Keen sense for customer focus and problem-solving.</li><li>Analytical skills and strategic vision.</li><li>Rigor, autonomy, and proactivity.</li></ul><p>If you see yourself in this profile and are ready to take on this stimulating challenge, don't hesitate! Apply now to become a key player in our success.</p><br><br> <br><br> </div>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p>The consultant will be responsible for:</p><br><br><ul><li>Joining the Digital Factory Supply Chain to support forecasting and optimization topics using data and advanced analysis</li><li>Designing, structuring, and industrializing forecasting calculation tools (store demand forecasting, warehouse load forecasting, supply chain optimization)</li><li>Structuring, planning, and coordinating team work in collaboration with Data Scientists, Data Engineers, Data Analysts, Product Owners, and business teams</li><li>Aligning analytical and technical solutions with business and operational challenges</li><li>Mentoring, guiding, and supporting the skill development of junior profiles</li><li>Ensuring good practices in Data Science and software development (quality, maintainability, performance, industrialization)</li><li>Arbitrating technical choices and contributing to the continuous improvement of methodologies and solutions</li><li>Actively participating in modeling, analysis, and industrialization topics as a senior contributor</li></ul> <br> <br> Required profile : <p>Graduated with a Bac+5 (Master's degree) from an engineering school or equivalent university with a specialization in computer science, or with equivalent significant experience.</p><br><br><p><u><strong>Experience</strong></u>: More than 7 years</p><br><br><p><strong><u>Required Skills:</u></strong></p><br><br><ul><li>Excellent command of SQL / BigQuery for large-scale data exploration, transformation, and analysis</li><li>Excellent command of Python for analysis, modeling, and industrialization</li><li>Good command of GCP (Google Cloud Platform)</li><li>Good command of Git and collaborative development best practices</li><li>Good command of DBT</li><li>Solid command of the full Data Science project lifecycle (collection, preparation, modeling, evaluation, deployment)</li><li>Proven experience in industrializing Machine Learning solutions in a cloud environment</li><li>Good command of large-scale data manipulation issues</li><li>Good understanding of business issues related to supply chain, forecasting, and optimization</li><li>Proficiency in Agile methodologies (Scrum, Sprint Planning, Backlog)</li></ul><p><strong><u>Soft Skills:</u></strong></p><br><br><ul><li>Technical leadership</li><li>Excellent written and oral communication</li><li>Analytical thinking and critical judgment</li><li>Ability to step back and analyze</li><li>Ability to challenge the existing</li><li>Rigor and attention to quality</li><li>Team spirit</li><li>Ability to simplify complex topics</li></ul> <br><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>AbbVie’s Biotherapeutics and Genetic Medicine (BGM) department is seeking a highly motivated Principal Research Scientist to join our expanding siRNA team. In this role, you will partner with genetic medicine teams to establish a high-throughput siRNA screening platform that advances pipeline innovation through next-generation delivery modalities and supports the discovery of therapeutic leads across multiple disease areas. </p><br><p>Responsibilities:</p><br><ul><li>Establish and implement a high-throughput siRNA screening platform using automated liquid-handling systems. </li><li>Serve as a subject matter expert in siRNA screening experimental design, execution, and data interpretation. </li><li>Lead research efforts and mentor scientists to advance siRNA optimization, including sequence design and novel chemical modifications, across multiple programs. </li><li>Generate new scientific hypotheses and proposals, improve existing screening workflows, and evaluate emerging technologies in the siRNA field. </li><li>Communicate clearly and effectively with internal siRNA teams and cross-functional collaborators to identify needs and support platform enhancement and program advancement. </li><li>Manage and develop a team of at least 2-3 scientists, providing technical guidance, mentorship, and day-to-day leadership to support program goals. </li></ul><br>Qualifications<br><br><ul><li>BS, MS, or PhD in Molecular Biology, Biochemistry, Chemical Biology, or a related field, with typically 6+ years (PhD), 12+ years (MS), or 14+ years (BS) of relevant experience in biotech or pharma.</li><li>Proven track record in siRNA design, in vitro screening, and potency assays with experience using automated high-throughput platforms (e.g., Hamilton, Tecan).</li><li>Experience with assays including, but not limited to, qRT-PCR, ELISA, and flow cytometry.</li><li>Demonstrated experience in cell culture, including the maintenance of diverse cell lines.</li><li>Prior experience leading siRNA platform initiatives or portfolio programs.</li><li>Experience in animal study design and downstream assays to evaluate genetic medicines is a plus.</li><li>Exceptional interpersonal skills and the ability to build productive working relationships with diverse internal teams and external collaborators.</li><li>Strong track record of presenting complex scientific data to internal and external stakeholders.</li><li>Prior people management experience is a plus.</li></ul></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Senior Ops Learning Manager is responsible for coordinating training engineering and delivery operations across all production sites in the country concerned, and for implementing the tools to respond to them. As such, they ensure the quality and delivery guarantee in the implementation of the various training programs offered: compliance modules, initial and continuous training engineering, animation of learning manager and trainer teams, deployment of actions from the France Region, support for projects. Your main missions are:</p><p>1- Delivery Management</p><ul><li>Ensure the deployment of the Region's service offering to teams and sites</li><li>Foster the conditions for success on site projects by providing capitalized tools and deploying best practice communities</li><li>Utilize necessary monitoring tools, in partnership with regional teams</li><li>Promote the deployment and monitoring of the Region's operations and tools</li><li>Define the global learning quality improvement plan for all sites to ensure the coherence and standardization of results.</li><li>Define action plans in collaboration with on-site teams when objectives are not met, and following regular surveys conducted by shared and hybrid services.</li><li>Provide support for onboarding, compliance, and skills development actions.</li></ul><p>2- Training Process Management</p><ul><li>Be the guarantor of the respect of training processes within the country's perimeter in dialogue with quality and continuous improvement.</li><li>Control and update the mastery of processes and tools within the country's perimeter.</li><li>Deploy onboarding for new trainers or ensure their refresh</li><li>Based on regular surveys, define training programs in line with needs identified by operational teams, in compliance with processes for the skill development of our advisors and proximity managers.</li></ul><p>3- Funding Management (if needed)</p><ul><li>Manage site funding methods, with the support of the DG</li><li>Update monitoring tools for sharing and information</li><li>Promote understanding of training issues and objectives according to the chosen programs.</li></ul><p>4- Team Management</p><ul><li>Animate and hierarchically manage site and/or regional managers on these activities</li><li>Organize and animate these activities within the framework of regular and traceable meetings</li><li>Carry out training follow-up for pedagogical teams</li><li>Feed knowledge bases and communities on delivery aspects</li><li>Identify new needs from sites</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>The profile of our Game-Changers</p><p>Field-oriented Woman/Man</p><p>Higher education: Master's degree in Human Resources, Training Engineering, Management, Educational Sciences, or equivalent</p><p>Minimum 5 years of experience in training, skills development, or operational transformation.</p><p>Excellent command of French and English, both written and spoken.</p><p>Experience in managing teams and large-scale training projects.</p><p>Leadership & influence: ability to lead multidisciplinary teams around a learning vision.</p><p>Business orientation: understanding of operational priorities and ability to demonstrate the added value of learning.</p><p>Strategic thinking: knows how to link training to performance and business objectives.</p><p>Agility and innovation: mastery of new trends (learning experience, AI, adaptive learning, immersive training).</p><p>Change management: supports cultural and organizational transformations related to evolving professions.</p><p>Mobility throughout the national territory is required for this position.</p><p></p></section>
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Job : <p>We are looking for a passionate and experienced Field Sales Representative in distribution and building, with both sales and technical skills. You will be responsible for promoting and selling our products, understanding customer needs, and providing suitable solutions.</p><br><br><p><span>Reporting <strong>to the sales department</strong>, you will be responsible for developing a client portfolio, managing sales, and implementing our development strategy to strengthen our commercial presence in Morocco with the goal of increasing sales of the company's product ranges.</span></p><br><br><p>As a <strong>Field Sales Representative</strong>, your missions will be: </p><br><br><p><span><strong>Product Knowledge:</strong></span></p><br><br><ul><li><span>Diligently follow the product training cycle within the company;</span></li><li><span>Deepen product knowledge through reading, supplier consultations, and field studies;</span></li><li><span>Submit a complete training report to management.</span></li></ul><p><span><strong>Sales Management:</strong></span></p><br><br><ul><li><span>Identify and implement an action plan necessary to achieve objectives;</span></li><li><span>Prospect new clients, identify new business opportunities in line with the company's strategic plan and philosophy;</span></li><li><span>Conduct company visits to identify needs, prospect, and sell;</span></li><li><span>Manage and oversee the sales cycle from order taking to payment collection.</span></li></ul><p><span><strong>Reporting:</strong></span></p><br><br><ul><li><span>Establish the weekly visit schedule and communicate it to the department head;</span></li><li><span>Provide regular activity reports and updates to management;</span></li><li><span>Perform commercial intelligence.</span></li></ul> <br> Required profile : <p>• You have a minimum of a Bachelor's or Master's degree (Bac+3/4) in Engineering or Commerce.<br>• You have significant experience of 3-5 years or more in distribution within the industrial or building sector.<br>• You are willing to travel throughout the kingdom.<br>• Your sales talent, drive for performance, and leadership qualities will be key to your success at IMARAQ.<br>• You have excellent computer skills.<br>• If you want to give your career a new boost, don't hesitate, seize this opportunity to join our company now.<br> </p><br><br> <br><br> </div>
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<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
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<br> Company culture : <p><strong>McDonald’s Morocco</strong> is built on a <strong>cooperative culture</strong> that values people, teamwork and mutual support. A close management approach encourages guidance, empowerment and collective commitment. This collaborative foundation is complemented by a <strong>strong performance-driven mindset</strong>, focused on results and customer satisfaction. It operates within a <strong>well-structured organizational framework</strong> that ensures efficiency, quality and consistency, with innovation playing a more focused supporting role.
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<br> Job : <p>The Manager (the 2nd Assistant) is responsible for the good management of the restaurant. They constantly ensure quality, service, cleanliness during their shift, and the safety of the restaurant's property and employees.</p><br><br><p><strong>Main Activities</strong></p><br><br><ul><li>Ensure that all staff prioritize customer satisfaction, respecting McDonald's standards for Safety, Food Safety, Quality, Service, and Cleanliness;</li><li>Manage the opening and/or closing of the restaurant;</li><li>Manage inventory and supplies;</li><li>Plan team members' hours and non-productive tasks;</li><li>Evaluate team members' performance;</li><li>Manage the team members' training system;</li><li>Ensure the execution of preventive maintenance tasks;</li></ul><p><strong>Professional Development</strong></p><br><br><p>If they have the potential in terms of behavioral, managerial, and operational skills, they can move up to the position of 1st Assistant after meeting the criteria to pass the nomination board and potentially secure the position of Restaurant Manager once their skills are confirmed.</p><br><br> <br> <br> Required profile : <p>The position is open to those with a Bac +2 degree (or equivalent) and above, regardless of the field of study. Previous experience in Management, Customer Relations, Sales, etc., is desirable for this role.</p><br><br><p><strong>Skills</strong></p><br><br><ul><li>Mastery of customer relations</li><li>Team leadership</li><li>Professional proficiency in the French language</li></ul> <br><br> </div>