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<p>About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. Role Type: Full-time Engagement: Independent Contractor</p>
<p>About the company Our client is a premier B2B sales acceleration partner that specializes in outsourced sales development and lead conversion for mid-market and enterprise organizations globally. With over 13 years of expertise in navigating complex, high-value sales cycles, the team serves diverse sectors ranging from FinTech and HealthTech to Manufacturing. They empower ambitious brands by deploying highly skilled, native-language sales development representatives (SDRs) who utilize a proprietary, consultative methodology and a cutting-edge sales technology stack.</p>
<p>Job Summary Are you a French-speaking professional with a technical mindset and a passion for consultative selling? We are seeking a high-caliber Sales Development Representative to join an industry-leading sales outsourcing firm with 15 years of proven excellence. In this role, you won't just be making calls; you will be engaging in sophisticated, concept-led conversations within the engineering and SaaS sectors. This is a unique opportunity to leverage your technical background to navigate complex business challenges and drive growth for world-class clients.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Professional fluency in both French and English (written and verbal).</li><li>A background in Engineering or a strong technical aptitude capable of understanding complex SaaS concepts.</li><li>Proven experience in consultative or concept-based sales.</li><li>High level of coachability and a desire to continuously refine your sales craft.</li><li>An affable, curious, and determined personality with the resilience to thrive in a fast-paced environment.</li></ul><p>Nice-to-Haves</p><ul><li>Prior experience working within an outsourced sales or agency environment.</li><li>Existing proficiency with Salesforce CRM.</li><li>Experience selling specifically into the French industrial or software manufacturing sectors.</li></ul>
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<br> Company culture : <p><b>HEOMI </b>is characterized by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. The company also integrates a more moderate <strong>innovation component</strong>, encouraging initiative and adaptability. Finally, a less dominant <strong>organizational dimension</strong> provides a structuring framework to support efficiency.
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<br> Job : <p>Joining the FINARE Group means saying yes to a meaningful experience, one where the people you meet and the tasks you undertake push you to grow every day within a committed and dynamic team.</p><br><br><p>As part of innovative projects, you will lead an AI team and bring your project management expertise to organize work, develop and deploy various AI systems, based on business needs and innovation opportunities. Your responsibilities will include:</p><br><br><p>Coordinate the implementation of AI projects<br>Plan and organize AI projects.<br>Design solutions and oversee developments<br>Establish the schedule (agile, waterfall, or hybrid as appropriate), define resources, project breakdown, and detailed budget.<br>Coordinate the work of different teams<br>Implement and monitor project management indicators (KPIs for costs, deadlines, etc.)<br>Manage functional acceptance (user testing).<br>Support and provide functional monitoring of AI projects<br>Report malfunctions and suggest improvements.<br>Document projects.<br>Develop functionalities.<br>Support users during deployment.</p><br><br> <br> <br> Required profile : <p>You have a Master's degree (BAC +4/5) from an engineering school or university in information systems and have at least 5 years of experience in a project manager role. You are proficient with project management tools (JIRA, MS Project, etc.)</p><br><br><p>Passionate about Artificial Intelligence, you are creative, motivated, and have a team spirit. You have a service-oriented mindset, are detail-oriented and curious, and are comfortable with interpersonal relationships. You also have successful experience in agile or waterfall project management. Then come and live the experience within a dynamic and innovative company!<br> </p><br><br><p>Do you see yourself in this job description? Do not hesitate to send us your application along with a cover letter. We guarantee a prompt response.</p><br><br> <br><br> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the Workplace Build and Products team leader responsible for workstation engineering activities, the Microsoft 365 Service Owner will be responsible for:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Actively contribute to the deployment and evolution projects of Microsoft 365 products</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure monitoring and reporting (user storage quotas consumed, incident volume, etc.)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Validate, adapt and implement the group's standards to meet the challenges of our organization</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualify requests for projects or enhancements to Microsoft solutions (monitoring, etc.).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in maintaining the team's document repository: catalog, audio and video driver management, technical operating documentation</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participating in the resolution of complex problems and incidents, defining decision trees</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">to be responsible for managing the lifecycle of Microsoft products</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in defining technical developments, their documentation, recipes and validations.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coordinate technical actions or tests carried out by our subcontractors or the technical workstation specialists at our sites</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the transfer of skills to the support teams</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Take responsibility for the service, and ensure the performance and quality of the documentation.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in expert group communities</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Propose improvements and technical developments based on user feedback</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Candidates should have a Master's degree (or equivalent) and at least 5 years of experience in project management, and will need to demonstrate the following skills and knowledge:</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Microsoft 365 suite expert, priority:</font></font></p><ol><li>Sharepoint, OneDrive, Exchange Online, Office 365</li><li>Office admin center, Power Automate, Power Apps, PowerShell</li><li>Add-ons MS-Projects et Visio</li></ol><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in audio and video drivers related to Teams</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in methods of analysis, incident handling, and problem resolution.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical knowledge base management</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Transferable skills</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of the technologies that make up an information system (infrastructure and application environments)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ITIL (v4) certification with expertise in Change Management</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Language skills</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">French/English required</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Successful experience in an international industrial context would be an asset</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">An MS-900 certification in Microsoft 365 Fundamentals would be a plus.</font></font></p><p>Know-how:</p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Communication skills</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team spirit and a sense of relationships</font></font></p><p>Forte orientation service client</p>
<p>At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.</p><p>About the Role We are looking for a Supply Chain Capacity Management Engineer to join our team in Casablanca. In this role, you will be responsible for ensuring alignment between supplier production capacities and operational requirements. You will work in a dynamic industrial environment, supporting capacity planning activities and contributing to the feasibility of production plans</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Monitor and assess supplier production capacities.</li><li>Consolidate capacity data and identify potential risks against production requirements.</li><li>Participate in capacity increase studies in collaboration with cross-functional teams.</li><li>Define optimal production scenarios to ensure production plan feasibility and capacity achievement.</li><li>Determine supplier capacity requirements and confirm parts availability.</li><li>Analyze capacity constraints and contribute to mitigation plans when needed.</li><li>Evaluate supplier proposals considering capacity, cost, and lead-time impacts.</li><li>Provide regular progress reports and escalate capacity-related issues when necessary.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Your Profile</h2><ul><li>Master's degree in Supply Chain, Industrial Engineering, or a related field.</li><li>3 to 5 years of experience in Supply Chain, Manufacturing, or Industrial Operations.</li><li>Strong knowledge of Supply Chain processes and capacity management.</li><li>Advanced proficiency in Excel and Power BI.</li><li>Fluency in English and French.</li><li>Strong communication and stakeholder management skills.</li><li>Excellent organizational abilities, analytical mindset, and attention to detail.</li><li>Ability to synthesize information, prepare reports, and communicate recommendations effectively.</li><li>Previous experience in the automotive or industrial sector is a plus.</li></ul>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Vital Hiring Spirit. The group has grown over the last 20 years by following an ambitious and forward-looking strategy. It offers its 1,300+ active clients centralized expertise for their digital transformation challenges (ERP, Data, CRM), while guaranteeing optimal security for their information systems through dedicated cybersecurity support. As a recognized partner of software publishers (Microsoft, SAP) with 16 agencies in France, TVH Consulting brings a unique value proposition to the market. Employees define TVH Consulting as a collaborative, dynamic company focused on friendliness, trust, involvement, and mutual support. People are therefore at the heart of our success, as is professional excellence, which resonates daily in each of our projects, delivered with passion by our 400 experts.</font></font></p><p><strong>Desired Candidate Profile</strong></p><h2>Tes futures missions</h2><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the Associate Director of SAP Delivery, your responsibilities for the FI/CO modules will involve working on projects or within our TMA team, with:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze and challenge the client's third-party business processes</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Facilitate design workshops within your functional area</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Write the functional specifications</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor the progress of developments</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Solution parameters</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Carry out the testing and acceptance phases</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supporting and training users</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastering the different modules in SAP S/4HANA (FI-GL, FI-AP, FI-AR, FI-BL, FI-AA, CO-CEL, CO-OM-ABC, CO-CCA, EC-PCA, CO-OM-OPA, CO-PC, CO-PA)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Conduct R&D to improve TVH's own Cadexpress solution</font></font></li></ul><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your profile</font></font></h2><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">With a Bachelor's or Master's degree, you have at least 5 years of experience with SAP ERP (ECC or S/4HANA), whether you worked for a client or for an integrator/IT services company.</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have worked on finance modules such as: FI-CO</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are able to have several assignments across 2 projects in different phases, allowing for a diversity of tasks and faster career acceleration.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have good analytical and logical thinking skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You enjoy understanding the client's business context and being able to translate that into effective use of the ERP system.</font></font></li></ul>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of our business development, we are looking for a Senior COBOL Software Engineer to join our teams and work on high-value, strategic projects. You will work in a complex mainframe environment and participate in the development, maintenance, and optimization of critical applications supporting our clients' business activities.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Your Mission</b></font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, develop and maintain COBOL applications within Mainframe equipment.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Carry out technical developments and upgrades while respecting quality and performance standards.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze business needs and propose solutions tailored to functional and technical challenges.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the testing, acceptance and production phases.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provide corrective and evolutionary maintenance for existing applications.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To intervene in production incidents and contribute to their resolution.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collaborating with business teams, functional analysts and various technical teams to ensure a high level of service quality.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Write and maintain the technical documentation associated with the developments carried out.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the continuous improvement of application processes, performance and reliability.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your Profile</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5) in Computer Science or equivalent.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Significant experience in COBOL development.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good command of IBM Mainframe (z/OS) environments.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Solid knowledge of JCL, DB2 and CICS.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to analyze complex problems and propose sustainable solutions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good interpersonal skills, autonomy and team spirit.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in the banking, insurance or financial services sectors is an asset.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Some reasons to join us</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Quality of life at work: Possibility of teleworking in Morocco as well as internationally and autonomy in the organization of your daily life, hybrid missions according to your preferences.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Continuous learning: access to training and certifications dedicated to your technology, personalized support and structured integration path.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diverse projects and strong impact: work with major clients in diverse sectors with stimulating business and technological challenges.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Expertise ecosystem: benefit from personalized technical support and active integration into our professional communities.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5) in Computer Science or equivalent. Significant experience in COBOL development. Strong command of IBM Mainframe environments (z/OS). Solid knowledge of JCL, DB2, and CICS. Ability to analyze complex problems and propose sustainable solutions. Excellent interpersonal skills, autonomy, and a team player. Experience in the banking, insurance, or financial services sectors is a plus.</font></font></p>
<p>As a project manager at NGE Contracting, your mission would be to ensure the management of works for the proper execution of construction sites, including the management of organization and preparation, administrative and documentary management, and end-of-site management.</p><p><strong>Desired Candidate Profile</strong></p><h2>Required profile</h2>
<p>Qualifications required:</p>
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<li>Engineer specialized in public works</li>
<li>Minimum 5 years of experience in a similar position (Earthworks / Road / Civil Engineering)</li>
<li>Behavioral competencies:</li>
<li>Methodical and organized</li>
<li>Initiative in proposing solutions within their scope</li>
<li>Integrity and Discretion</li>
<li>Managerial skills with a sense of responsibility and control</li>
<li>Ability to manage and guide teams, aptitude to energize and coordinate them</li>
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Company culture : <p><strong>Axa Services Maroc</strong> operates within a strongly <strong>collaborative culture</strong>, where people, trust, and high-quality professional relationships are central. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is <strong>reinforced</strong> by robust organizational practices that ensure reliability and operational efficiency. It is <strong>balanced</strong> by a performance-oriented mindset and a measured openness to innovation, supporting collective success.
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<br> Job : <p><strong>Purpose of the role:</strong></p><br><br><p>To support customers in emergency situations by organizing all assistance services in accordance with the rules<br>of the profession and customer relationship management.</p><br><br><p><strong>Main Activities:</strong></p><br><br><p><strong>Customer Relationship Management:</strong></p><br><br><p>Handle customer calls in emergency situations<br>Analyze assistance requests and verify customer guarantees<br>Propose the most suitable solutions for the customer's situation within contractual limits<br>Organize and implement the assistance service (field interventions, reservations, etc.)<br>Supervise assistance operations until the operational closure of the file<br>Alert management on sensitive cases<br>Generate commercial opportunities on incoming calls by offering customers additional products and guarantees that meet their needs or by directing them to our partner networks.<br> </p><br><br><p><strong>Processing of assistance invoices:</strong></p><br><br><p>Analyze reimbursement requests and verify customer guarantees<br>Check the conformity of services to be reimbursed<br>Process customer invoice payments<br>EXPECTED FROM EXPERIENCED CEA:<br>Ability to tutor and coach<br>Ability to manage specific activities: testing new processes; piloting operational excellence initiatives<br>Participate in organizational or internal projects (continuous improvement projects)<br>Occasionally participate in working groups to address operational issues</p><br><br><p><strong>Access Requirements:</strong></p><br><br><p><strong>Reference Education:</strong></p><br><br><p>High school diploma or equivalent (Bac or Bac+2/3)</p><br><br><p><strong>Technical/Functional Skills:</strong></p><br><br><p>Proficiency in IT applications for the assistance department<br>Knowledge of assistance products and guarantees<br>Knowledge of office software and telephony solutions<br>Mastery of assistance procedures<br>Mastery of customer relationship management techniques<br>Mastery of location tools<br>Mechanical knowledge (optional)<br>Written and oral communication in French<br>Knowledge of French culture and geography<br>Knowledge of English</p><br><br> <br> <br> Required profile : <p><strong>With higher education from Bac + 2 to Bac + 4, you:</strong></p><br><br><p>- Have perfect command of the French language, both written and spoken.<br>- Master customer relationship management techniques and office software.<br>- Have a keen eye for detail and analytical skills.<br>- Have strong argumentation skills.<br>- Have a sense of responsibility and teamwork.</p><br><br><p><strong><span>We thank all applicants, but we will only contact those selected for the pre-selection process.</span></strong></p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Arrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently, and transform in a dynamic market. We are looking for Business Development Manager to join our dynamic sales team in Arrow ECS ( https://www.arrow.com/globalecs/ ).</p><p>Role Overview : As an ArrowSphere Success Manager for the UK market, you will play a pivotal role in helping partners manage their cloud spend and activity through the ArrowSphere platform. This is an operational role focused on delivering exceptional customer experience and providing deep operational understanding of the ArrowSphere platform. You will support Partner Development Managers (PDMs) in managing their partners and ensuring seamless delivery of services.</p><p>Key Responsibilities:</p><ul><li>Provide exceptional customer experience to partners using the ArrowSphere platform.</li><li>Assist partners in managing their cloud spend on the ArrowSphere platform.</li><li>Collaborate with internal teams to ensure seamless delivery of services</li><li>Demonstrate a deep understanding of the ArrowSphere platform and its functionalities.</li><li>Support Partner Development Managers (PDMs) in managing the ArrowSphere platform partners and delivering services.</li><li>Provide training and support to partners to enhance their knowledge of the ArrowSphere platform.</li><li>Offering an investigative approach to all customer enquiries, ensuring customer satisfaction and resolution is provided</li></ul><p>Cultural Values:</p><ul><li>Creativity: Innovate and think outside the box to provide unique solutions.</li><li>Loyalty: Build and maintain strong, loyal relationships with partners.</li><li>Ownership: Take responsibility for your work and drive initiatives to completion.</li><li>Unity: Collaborate effectively with team members to achieve common goals.</li><li>Dedication: Show commitment and dedication to your role and the success of the team.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Essential Experience:</p><ul><li>Proven track record in customer service and relationship management within the IT industry.</li><li>In-depth knowledge of cloud solutions and services, including IaaS, PaaS, and SaaS.</li><li>Experience in managing and optimizing cloud spend for partners.</li><li>Strong operational understanding of cloud platforms and tools.</li><li>English advanced level required .</li></ul><p>Preferred Experience:</p><ul><li>Experience working with major cloud vendors such as Microsoft or AWS.</li><li>Understanding of industry trends and the competitive landscape in the cloud computing market.</li></ul><p>Qualifications:</p><ul><li>Excellent communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li><li>Strong problem-solving skills and attention to detail.</li></ul><p>What We Offer:</p><ul><li>Competitive compensation</li><li>Supportive work environment with flat structures.</li><li>Professional and personal development opportunities.</li><li>Equal Opportunity: Arrow is an equal opportunity employer committed to a diverse and inclusive workplace #LI-JC1</li></ul><p></p></section>
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<b>Position:</b>General Ledger Accountant<br><br><b>Job Description:</b><p>As a Senior General Ledger Accountant, you will be involved in General Ledger controlling and reporting, compliance, tax, statutory, and multiple general accounting and reporting activities, along with a range of other financial reconciliation and control tasks as required within the team.</p><br><br><br>What You Will Be Doing at Arrow?<ul><li><p>Control and manage the accuracy of General Ledger for the assigned Arrow companies</p><br><br></li><li><p>Support cash collections activities</p><br><br></li><li><p>Complete all relevant month-end financial close procedures including necessary accruals and Trial Balance reviews</p><br><br></li><li><p>Prepare and be responsible for all necessary internal reporting required within Europe and to US head office</p><br><br></li><li><p>Carry out relevant Sarbanes Oxley controls</p><br><br></li><li><p>Hedging, Revaluation, and FX analysis</p><br><br></li><li><p>Headcount reporting, control and forecasting support.</p><br><br></li><li><p>Statutory accounting and corporation tax work</p><br><br></li><li><p>Statutory/Corporate reconciliations and European consolidation.</p><br><br></li><li><p>Control and prepare VAT, Intrastat and Sales List Reporting, submission of Vat Returns and related compliance</p><br><br></li><li><p>Support and be actively involved with Group and statutory audit work</p><br><br></li><li><p>Prepare any necessary variance analysis for all the above</p><br><br></li><li><p>Support other accountants within the team on a variety of tasks in order to meet the total needs of the finance department</p><br><br></li><li><p>Involvement with developing new/efficient processes/procedures within the accounting team</p><br><br></li><li><p>Provide support and assistance to the Accounting Manager on projects and ad-hoc tasks</p><br><br></li></ul><br>What Are We Looking For?<ul><li><p>Accounting knowledge (financial education) & experience working with taxes</p><br><br></li><li><p>Proficiency in Excel, data manipulation, and ERP systems (preferred)</p><br><br></li><li><p>Strong analytical, communication, collaboration, and time management abilities</p><br><br></li><li><p>Initiative & resourcefulness</p><br><br></li><li><p>Fluent in English</p><br><br></li><li><p>Regulatory expertise and risk management capabilities</p><br><br></li><li><p>Adaptable and committed to achieving results and driving efficiency</p><br><br></li></ul><b>What is in it For You?</b><ul><li><p>Full time, permanent contract</p><br><br></li><li><p>A dynamic role within a high-performing EMEA team, with real commercial responsibility from day one.</p><br><br></li><li><p>Close collaboration with Microsoft and leading partners across the region.</p><br><br></li><li><p>Opportunity to grow beyond the initial scope as the business evolves.</p><br><br></li><li><p>A collaborative team culture, with colleagues across EMEA including Morocco and Western Europe.</p><br><br></li></ul><br><br><p>#LI-KK1 #LI-HYBRID</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Accounting/Finance<br> </div>
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Company culture : <p><strong>CGI Technologies and Solutions Morocco</strong> is characterized by a predominantly <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its operations. A close management approach fosters guidance, empowerment and skills development within a supportive environment. This dynamic is reinforced by a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. It is complemented by an <strong>innovation dimension</strong> that encourages adaptability and initiative, while a more moderate <strong>competitive component</strong> supports a balanced results-driven mindset.
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<br> Job : <p>As part of strengthening our teams, we are looking for an experienced Product Owner with strong knowledge of the Finance domain and capable of also acting as a Scrum Master. You will be involved in strategic projects in an agile environment.</p><br><br><p><br><u><strong>Roles and responsibilities:</strong></u></p><br><br><ul><li>Lead Mainframe projects from start to finish</li><li>Gather and formalize business needs</li><li>Ensure monitoring of developments and deliveries</li><li>Coordinate technical and functional teams</li><li>Produce project documentation<br> </li></ul> <br> <br> Required profile : <p><u><strong>Qualities required to succeed in this role</strong></u></p><br><br><ul><li>Proven experience in project management</li><li>Good command of Mainframe environments</li><li>Skills in Business Analysis</li><li>Rigor and attention to detail</li><li>Good communication skills</li></ul> <br><br> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main Mission: Provide Level 2 support for April project users, ensure the efficient resolution of incidents, and coordinate the Service Desk team to guarantee optimal service quality. Key Responsibilities: Level 2 User Support: Diagnose and resolve complex incidents not handled by Level 1 support. Escalation Management: Liaise with Level 3 and Infrastructure teams for critical issues. Operational Leadership: Supervise and motivate the Service Desk team, organize task allocation. Ticket Tracking: Ensure compliance with SLAs and produce regular reports. Documentation and Procedures: Write and update resolution guides and best practices. Continuous Improvement: Propose optimizations to reduce recurring incidents.</font></font></p><p><strong>Desired Candidate Profile</strong></p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's/Master's degree in Computer Science or equivalent. Minimum 5 years of proven experience in IT support (Level 2 Service Desk). Strong skills in Windows 10/11 environments, Active Directory, M365, and ITSM tools (ServiceNow, Remedy, Jira). Ability to demonstrate leadership and prioritization skills. Excellent communication and customer service skills. French required, English preferred.</font></font>
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<span><br>JOB SUMMARY<br>Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Inspects guestrooms on a daily basis.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to verify adequate supplies.<br>• Supports and supervises an effective inspection program for all guestrooms and public space.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Verifies all employees have proper supplies, equipment and uniforms.<br>• Communicates areas that need attention to staff and follows up to verify understanding.<br>• Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Human Resources Activities<br>• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.<br>• Schedules employees to business demands and for tracks employee time and attendance.<br>• Verifies employees understand expectations and parameters.<br>• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.<br>• Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Verifies employee recognition is taking place on all shifts.<br>• Participates in an on-going employee recognition program.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Participates in employee progressive discipline procedures.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Ensuring Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Understands the brand's service culture.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Responds to and handles guest problems and complaints.<br>• Strives to improve service performance.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><strong><font dir="auto" ><font dir="auto" >Who are we?</font></font></strong><font dir="auto" ><font dir="auto" >
Concentrix is an international company present in over 70 countries. We excel at improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment. </font></font><br><br> <strong><font dir="auto" ><font dir="auto" >Your mission as a Technical Customer Advisor</font></font></strong><font dir="auto" ><font dir="auto" >
As a Technical Customer Advisor, you will play a key role in:</font></font><br><ul>
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<strong><font dir="auto" ><font dir="auto" >Responding to customer requests accurately</font></font></strong><font dir="auto" ><font dir="auto" > : Handling incoming calls to answer questions and resolve technical issues, while ensuring rigorous follow-up.</font></font><br></li>
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<strong><font dir="auto" ><font dir="auto" >Resolving technical problems effectively</font></font></strong><font dir="auto" ><font dir="auto" > : Analyzing customer needs, identifying suitable solutions and guiding users in resolving their problems.</font></font><br></li>
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<strong><font dir="auto" ><font dir="auto" >D demonstrating advanced technical aptitude</font></font></strong><font dir="auto" ><font dir="auto" > : Use your skills to understand and solve complex situations, while adopting the tools and technologies available.</font></font><br></li>
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<strong><font dir="auto" ><font dir="auto" >What we offer you:</font></font></strong><font dir="auto" ><font dir="auto" >
At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution:</font></font><br><ul>
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<strong><font dir="auto" ><font dir="auto" >An attractive salary with additional bonuses</font></font></strong><font dir="auto" ><font dir="auto" > :</font></font><br></li>
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Language bonus dedicated to our multilingual Game-Changers.</font></font><br></li>
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Regularity bonus from the 12th month and motivating performance bonuses.</font></font><br></li>
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First special A d El Adha.</font></font><br></li>
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<strong><font dir="auto" ><font dir="auto" >Exceptional employee benefits</font></font></strong><font dir="auto" ><font dir="auto" > :</font></font><br></li>
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Advantageous health insurance and supplementary retirement benefits after one year.</font></font><br></li>
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Flexible hours with the possibility of teleworking after an integration period.</font></font><br></li>
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Free access to our gym.</font></font><br></li>
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Transport assur allowing you to travel to your workplace safely and without logistical constraints.</font></font><br></li>
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Ongoing training to develop your skills and acquire new knowledge tailored to the position.</font></font><br></li>
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<strong><font dir="auto" ><font dir="auto" >A dynamic work environment:</font></font></strong>
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Themed activities and gifts throughout the year to strengthen team spirit.</font></font><br></li>
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<strong><font dir="auto" ><font dir="auto" >The profile of our Game-Changers:</font></font></strong><font dir="auto" ><font dir="auto" >
We are looking for talented individuals who:</font></font><br><br></div></section>
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<p>Who We Are</p><br><br><p>Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.<br>To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.</p><br><br><p>What You'll Do</p><br><br><p>As an Associate Legal Counsel – Commercial Contracting, you will be an integral member of BCG's Global Legal Team, supporting commercial contracting activities across Morocco and the Africa System. You will work closely with experienced legal colleagues and business stakeholders to provide practical legal advice, manage contractual risk, and help enable commercial outcomes while protecting BCG's interests.<br>In this role, you will progressively build expertise across a broad range of commercial legal matters while contributing to continuous improvement of contracting processes and Legal Team initiatives.</p><br><br><br><p>You will:</p><br><br><ul><li>Support the review, drafting and negotiation of a broad range of commercial agreements, including client agreements, vendor contracts, master services agreements, licensing agreements, non-disclosure agreements and partnership agreements.</li><li>Identify legal and commercial risks in contracts and recommend practical solutions with guidance on more complex matters.</li><li>Collaborate with Finance and business teams to support the contract management process and facilitate timely execution of agreements.</li><li>Apply BCG contracting standards, policies and risk management practices throughout the contracting lifecycle.</li><li>Support Legal Team initiatives to improve contracting processes, templates and operational efficiency.</li><li>Provide legal support across a range of commercial matters, including technology transactions, intellectual property, data protection, competition law and other business legal issues, escalating complex matters where appropriate.</li><li>Build strong working relationships with colleagues across Legal, Finance and the business to support commercial objectives.</li><li>Contribute to Legal Team knowledge sharing, documentation and continuous improvement initiatives. <br>Perform other duties as assigned. </li></ul><br><p><strong>YOU'RE GOOD AT</strong></p><br><br><ul><li>Applying sound legal judgment while balancing business and legal objectives.</li><li>Learning new areas of law and business quickly in a dynamic international environment.</li><li>Reviewing commercial agreements with strong attention to detail.</li><li>Communicating clearly and effectively with legal and non-legal stakeholders.</li><li>Building collaborative relationships across diverse teams and functions.</li><li>Managing multiple priorities while delivering high-quality work within deadlines.</li><li>Working comfortably with legal technology, contract lifecycle management systems and collaboration tools.</li><li>Identifying legal risks and knowing when to seek guidance on more complex matters.</li><li>Demonstrating professionalism, integrity and sound judgment when handling confidential information.</li><li>Remaining adaptable and solutions-oriented in a fast-paced environment. </li></ul><br><p>What You'll Bring</p><br><br><ul><li>Qualified lawyer.</li><li>2–4 years of commercial contracting experience, preferably with international exposure.</li><li>Experience at a reputable law firm preferred; prior in-house experience is an advantage.</li><li>Experience reviewing, drafting and negotiating commercial agreements.</li><li>Excellent written and verbal communication skills.</li><li>Fluency in French and English; Arabic would be an advantage. </li></ul><br><p>Who You'll Work With</p><br><br><p>A variety of cohorts and functions across the company, including senior leadership. Members of the BCG Global Legal team, Finance and the Partnership. You will report into the Commercial group within the Legal Team. </p><br><br><p>Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. <br>BCG is an E - Verify Employer. Click here for more information on E-Verify.</p><br><br> <br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p><font dir="auto" ><font dir="auto" >We are looking for a </font></font><strong><font dir="auto" ><font dir="auto" >Data Expert</font></font></strong><font dir="auto" ><font dir="auto" > to join our team and play a strategic role in the management, analysis, and use of our data. As a Data Expert, you will be the technical point of contact for all data management issues within the company, ensuring data quality, security, and compliance while enabling its optimal use by business teams.</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Responsibilities</font></font></strong> </p> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Data architecture and governance</font></font></strong><font dir="auto" ><font dir="auto" > : Design and implement robust and scalable data architectures, ensuring clear and effective data governance across the organization.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data quality management</font></font></strong><font dir="auto" ><font dir="auto" > : developing and implementing processes and tools to ensure the quality, consistency and reliability of data at each stage of its lifecycle.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data modeling</font></font></strong><font dir="auto" ><font dir="auto" > : Create data models adapted to the needs of the business, ensuring their alignment with strategic objectives.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Advanced data analysis and exploitation</font></font></strong><font dir="auto" ><font dir="auto" > : Analyze large datasets to extract relevant insights that support strategic decision-making. Design and implement dashboards and reports to facilitate business analysis.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Security and compliance</font></font></strong><font dir="auto" ><font dir="auto" > : Ensure compliance of data management practices with current regulations (GDPR, etc.), and implement robust security protocols to protect sensitive data.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Support for business teams</font></font></strong><font dir="auto" ><font dir="auto" > : Working closely with operational, marketing, sales, etc. teams to understand their data needs and provide them with suitable solutions.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Process optimization</font></font></strong><font dir="auto" ><font dir="auto" > : Propose continuous improvements to data management processes, using the latest available technologies to maximize efficiency and reduce costs.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Technology watch</font></font></strong><font dir="auto" ><font dir="auto" > : Staying at the forefront of trends in data management, Big Data, AI and analytics to anticipate developments and provide innovative solutions.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Training and awareness</font></font></strong><font dir="auto" ><font dir="auto" > : Train and raise awareness among employees regarding data management, data quality and information security within the company.</font></font></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><font dir="auto" ><font dir="auto" >Qualifications </font></font></p><div> <p> <strong><font dir="auto" ><font dir="auto" >Required skills</font></font></strong> </p> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Expertise in data management</font></font></strong><font dir="auto" ><font dir="auto" > : In-depth knowledge of best practices in data management, governance, data quality and security.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data management tools</font></font></strong><font dir="auto" ><font dir="auto" > : Proficiency in data management tools (ETL, Data Warehousing, Data Lakes), as well as Business Intelligence solutions (Power BI, Tableau, etc.).</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data modeling skills</font></font></strong><font dir="auto" ><font dir="auto" > : Knowledge of data modeling methodologies (e.g. relational, dimensional modeling).</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data analysis skills</font></font></strong><font dir="auto" ><font dir="auto" > : Experience with analytical tools and statistical techniques for data analysis (Python, R, SQL, etc.).</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Knowledge of databases</font></font></strong><font dir="auto" ><font dir="auto" > : Proficiency in relational (SQL Server, Oracle, MySQL) and non-relational (NoSQL) database management systems.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Knowledge of Big Data technologies</font></font></strong><font dir="auto" ><font dir="auto" > : Experience with Big Data platforms (Hadoop, Spark, etc.) and large-scale data processing tools.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data compliance and security</font></font></strong><font dir="auto" ><font dir="auto" > : Knowledge of data security standards and legal compliance, in particular the GDPR.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Technical English</font></font></strong><font dir="auto" ><font dir="auto" > : Good command of spoken and written English to interact with international teams and consult documentation.</font></font></li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >Desired profile</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Bac +5 degree in computer science, data science, engineering or equivalent.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Minimum 5-7 years experience</font></font></strong><font dir="auto" ><font dir="auto" > in data management, with specific experience in data governance, quality and analysis.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data Management certification</font></font></strong><font dir="auto" ><font dir="auto" > (DAMA, CDMP, etc.) or equivalent, a plus.</font></font></li> <li><font dir="auto" ><font dir="auto" >Solid experience in managing complex data projects in a dynamic environment.</font></font></li> <li><font dir="auto" ><font dir="auto" >Strong ability to transform technical challenges into solutions tailored to business needs.</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent communication and presentation skills, with the ability to simplify technical concepts for non-technical stakeholders.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Analytical and problem-solving skills</font></font></strong><font dir="auto" ><font dir="auto" > , with the ability to identify opportunities for continuous improvement.</font></font></li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >Strengths</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Experience in integrating data from various sources (internal applications, APIs, external data).</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of AI and machine learning tools applied to data.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Experience with Data Governance tools</font></font></strong><font dir="auto" ><font dir="auto" > (Collibra, Alation, Informatica, etc.).</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience in team management or technical mentoring.</font></font></li></ul></div><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we ve built the industry s only all-in-one solution. We are looking for an experienced Technical Expert Support Engineer to join our Global Customer Support team and become one of our ultimate experts on resolving complex and challenging incidents related to our products and services. The Expert Support Engineer will serve as the last line of support for our customers and will focus on troubleshooting the more complex issues escalated by other support teams. This position offers an opportunity to become an expert engineer in troubleshooting Acronis' world-class cyber protection solution, Acronis Cyber Protect. We expect all of our Expert Support Engineer's to deliver excellence in both technical expertise and customer service. They will also work closely with other internal teams to ensure Acronis is delivering the best products and services possible. WHAT YOU'LL DO Troubleshoot and resolve various technical incidents for Acronis' corporate customers and partners across various software, networking, and hardware environments. Build and maintain strong relationships with customers and partners Interact with the Engineering (Development, QA, Data Center Operations, etc.) and Business (Professional Services, Product Management, etc.) departments to efficiently resolve complex technical customer issues. Play your part in training and mentoring junior team members by sharing technical expertise and best communication practices. Participate in developing documentation, knowledge base, and technical articles on Acronis' products. Maintain deep knowledge of Acronis' operations and products to support customer requests in the best possible way. Stay up to date on the latest changes, trends, and technological advancements in the industry (Cloud, Storage, Virtualization, Business Applications, etc.).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>2+ years of experience in an advanced technical support role</li><li>Fluent English (both written and verbal). Additional languages known are a plus (Spanish, French, Portuguese, German).</li><li>Experience and skills must include:</li><ul><li>Windows Server - gather and analyze various Windows logs and dumps, application-level troubleshooting with Procmon and Process Explorer</li><li>Linux/UNIX - application and configuration management, CLI power user. RedHat/Linux Foundation certifications are a plus.</li><li>Security analyzing and mitigating various security threats, like ransomware and malware attacks, EDR/XDR incidents, data leaks. Cyber security certifications (e.g. CompTIA Security+) are a plus</li><li>Networking - analyzing the traffic with Wireshark, tcpdump, iperf. Troubleshooting network services like DHCP, DNS, VPN, L2TP/IPSEC/Open VPN, HTTP servers. Cisco/Juniper certifications are a plus.</li><li>Virtualization expertise - managing and troubleshooting various enterprise-grade hypervisors such as, VMware ESXi, Microsoft Hyper-V, KVM, and Virtuozzo.</li><li>Business applications - managing and troubleshooting various enterprise-grade hypervisors such as, MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, and NTP servers</li></ul><li>Good communication skills and customer service focus.</li><li>Passion for troubleshooting and ability to come up with efficient solutions for unordinary issues.</li><li>Ability to prioritize and switch between a variety of time-sensitive issues.</li><li>*Please submit your resume and application in English</li></ul><p></p></section>
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Company culture : <p><strong>Capgemini Engineering</strong> is characterized by a strong <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its operations. A close management approach supports guidance, empowerment and talent development within a caring environment. This dynamic is reinforced by a significant <strong>innovation dimension</strong>, encouraging creativity, initiative and experimentation to deliver high-value solutions. It is also supported by a structured <strong>organizational foundation</strong> ensuring rigor and reliability, while a more moderate <strong>competitive component</strong> sustains a balanced performance mindset.
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<br> Job : <p>You will be responsible for carrying out flexibility studies for piping networks and associated supports, to ensure their mechanical strength and compliance with specified requirements.</p><br><br><ul><li>Gather input data, organize and carry out the production of assumption notes for piping calculations</li><li>Model piping networks using specialized software (Pipestress, Caesar II, Editpipe)</li><li>Perform flexibility and support calculations for lines.</li><li>Carry out static, dynamic, modal, and seismic analyses</li><li>Check stresses in piping according to applicable codes (EN 13480, ASME, CODETI, RCC-M).</li><li>Check loads transmitted to equipment, valves, flanges, and supports.</li><li>Define or optimize support solutions and necessary design modifications</li><li>Write calculation notes, methodological notes, and technical reports.</li><li>Participate in technical meetings with the "piping" team, general installation, civil engineering, and clients.</li><li>Ensure monitoring of piping calculation production in compliance with TCD (Technical, Cost, Delivery) requirements.</li></ul> <br> Required profile : <ul><li>Graduated from an engineering school or holding a Master's degree in mechanical engineering, structural analysis, or equivalent qualification</li><li>Significant experience in using mechanical calculation software and in carrying out studies</li><li>Knowledge of structural mechanics and material strength</li><li>Mastery of steel piping flexibility calculations</li><li>Experience in piping, support, or structural calculations.</li><li>Analytical rigor, autonomy, and writing skills.</li><li>Technical English required</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>Date Posted:</b></p><br>2025-09-24<p><b>Country: </b></p><br>Morocco<p><b>Location: </b></p><br>Coline Business Center, n°442, La Coline II, Californie -Ain Chock- Casablanca,Casablanca,20190,Morocco<p>At Otis, we move billions of people every day!</p><br><p>How? Through our talented Team of more than 72,000 employees, who are passionate about what we do and what’s next.</p><br><p>From our foundation of excellent products (escalators, elevators and moving walkways), to our next chapter of digital transformation, this is a great time to join our Company!</p><br><p><b><u>Role Overview:</u></b></p><br><p><span>We are seeking a highly skilled and motivated EMEA Service logistics Manager / Morocco BP to join our team.</span></p><br><p>This professional will lead the end-to-end logistics and warehouse operations across Spare Parts and NE in Morocco. Own import flows, warehouse and parts handling governance, distribution to branches and job sites, inventory accuracy, E&O reduction, and compliance, while optimizing cost, service, and safety performance.</p><br><p>To be the single point of contact for all field-relevant supply chain topics within the Operating Unit , translating EMEA SC strategy into local execution, managing non-catalogue sourcing, supporting savings delivery, and ensuring GBS performs its Source-to-Pay obligations , so that internal customers receive a consistent, professional, and compliant supply chain service within a healthy standard working week.</p><br><p><b><u>On a typical day you will:</u></b></p><br><p><b><u>1) LOGISTICS</u></b></p><br><p><b>a) Warehouse Management </b></p><br><ul><li>Supervise daily warehouse operations for spare parts, including receiving, put-away, picking, packing, and dispatch to branches.</li><li>Ensure inventory accuracy through robust cycle counting, adjustments, and reconciliation.</li><li>Maintain and execute SOPs & SLAs for receiving, storage, and delivery; enforce HSE standards.</li><li>Monitor E&O (Excess & Obsolete) and lead the E&O action plan to reduce exposure.</li><li>Review and propose safety stock levels to protect service while minimizing working capital.</li><li>Conduct root cause analysis for reported failures (delivery errors, stock discrepancies, damages) and implement corrective actions.</li><li>Manage warehouses team with focus on receiving/input coordination, storage, kitting/staging, and dispatch.</li><li>Supervise the coordination of deliveries of Service & NE to sites & to job sites in alignment with project schedules and site readiness.</li><li>Drive containers planning & forecasting to align inbound flows with project milestones.</li></ul><p><b>b) Imports Flow Management (Freight & Customs)</b></p><br><ul><li>Coordinate end-to-end freight (ocean/air/road/parcel) and customs clearance activities; ensure compliance with trade and customs regulations.</li><li>Minimize demurrage/detention and optimize document accuracy (HS codes, Incoterms, invoices, packing lists).</li><li>Execute freight & mode optimization based on cost, lead time, and criticality.</li><li>Monitor carrier performance, safety, and SLA adherence; resolve escalations and major/unprecedented issues promptly.</li></ul><p><b>c) Governance & Vendor Management</b></p><br><ul><li>Own Logistics contract governance and performance reviews; ensure strict execution of SOPs & SLAs.</li><li>Oversee invoices governance, ensuring accuracy, approvals, and timely dispute resolution.</li><li>Maintain the Logistics Vendor Master and Vendor Classification; ensure data quality and compliance.</li><li>Conduct logistics spend review & allocation correction; recommend cost-down opportunities and route-to-market changes.</li></ul><p><b>d) Planning, Performance & Financials</b></p><br><ul><li>Run Monthly performance reviews; publish KPIs and action plans.</li><li>Build financial forecasting (based on received cargo and planned flows) and provide pricing estimation to Commercial.</li><li>Lead major projects and continuous improvement initiatives (process, digital, layout, safety).</li><li>Ensure full compliance with HSE, customs, and trade requirements.</li></ul><b><u>2) SUPPLY CHAIN:</u></b><b>a) Stakeholder Partnership and Internal Customer Management</b><ul><li>Serve as the single SC point of contact for all OU and country leadership, field operations, and internal customers</li><li>Manage all incoming SC queries through the Service Now platform, directing to the correct EMEA or Global Category Lead, or managing directly where appropriate</li><li>Represent the OU in SC governance forums, OU leadership meetings or internal meetings where SC topics are on the agenda</li><li>Provide regular communication to internal customers on SC strategy, policy changes, new tools, and savings initiatives</li><li>Manage change across the OU, supporting deployment of new SC processes, catalogue expansions and system changes</li></ul><b>b) Non-Catalogue Sourcing and Local Procurement</b><ul><li>Lead all non-catalogue sourcing activity in the OU including local RFQs, supplier selection and competitive procurement</li><li>Manage local supplier onboarding, PR to PO processing, contract loading, and system setup</li><li>Negotiate and execute local contracts, Local Term Agreements, and country-specific agreements in the local language where required</li><li>Manage deviation price negotiations for non-standard parts and services</li><li>Maintain local supplier relationships through regular review meetings and performance tracking</li><li>Support the transition of non-catalogue spend to catalogue, targeting 80% catalogued spend as the OU</li></ul><p><b>c)</b> <b>Strategic Relationship Management (OU BP)</b></p><br><ul><li>Planning, implementation, tracking and reporting by country/region</li><li>Ownership and execution of strategy at OU and country level (TBC)</li><li>PSR booking and loading at local BP level</li><li>Monthly OU scorecard, non-catalogue KPIs, root cause, corrective action</li><li>Track FRS non-catalogue KPIs assist with FRS/catalogue deployment</li></ul><p><b>c) Sourcing Governance and Sourcing</b></p><br><ul><li>Supplier / contract execution, facilitation, pipeline, sourcing calendar, coordination (Regional BP)</li><li>Review of Sourcing Review Board (SRB) sourcing events, sourcing decision and approval</li><li>Non-SRB sourcing events below (TBC) threshold, BP or Local CM decides</li></ul><p><b>d) Supplier Performance Management</b></p><br><ul><li>Supplier delivery management, first SC escalation after Operations query or (Add further)</li><li>Change Notification (CN) management at regional and local level</li><li>Annual standard price validation, escalate discrepancies to CM</li></ul><b>e) GBS Oversight and Source-to-Pay Governance</b><ul><li>Provide oversight of GBS (Genpact) resources performing Source-to-Pay transactions within the OU, monitoring KPIs and ensuring SLA compliance</li><li>Escalate GBS performance failures through the formal Genpact escalation process, not absorbing GBS work as a default response to underperformance</li><li>Support GBS with context and supplier information required for transaction processing</li><li>Where GBS is not yet deployed in a market, document the gap formally and escalate to the EMEA OU BP Team Leader and VP for a resource decision, this is not a default BP responsibility</li></ul><b>f) Category Support and EMEA Alignment</b><ul><li>Provide OU and country operational data, volume forecasts, and local supplier intelligence to Category Management teams</li><li>Support EMEA and Global Category Sourcing Teams regarding EMEA-wide agreements and opportunities</li><li>Collaborate with Category Teams to convert non-catalogue purchases into standard catalogues</li><li>Provide local feedback on category strategy, representing OU requirements in category reviews</li><li>Assist with FRS and catalogue testing, deployment, and change management</li></ul><p><b>3-Required Qualifications & Experience</b></p><br><ul><li>Bachelor’s degree in Supply Chain, Logistics is preferred, Business, or related field</li><li>BA or BS degree with 5+ years supply chain or procurement experience + Logistics.</li><li>Languages: French and English required (both); additional languages are a plus.</li></ul><b>Essential Experience</b><ul><li>Minimum 4 years’ experience in logistics, inventory Management, freight procurement, and customs coordination managing 3PL/4PL is a plus (elevators/industrial manufacturing experience preferred).</li><li>Demonstrated experience in non-catalogue or indirect procurement, local sourcing, and supplier relationship management</li><li>Proven ability to manage cross-functional stakeholder relationships and align competing priorities</li><li>Experience operating in a matrix organisation, managing multiple reporting lines and priorities simultaneously</li><li>Track record of delivering savings through structured negotiation and spend management</li><li>Experience with ERP systems (JDE preferred) and procurement tools (K2, Service Now)</li><li>Proficiency in Microsoft Excel, PowerPoint, and Access for reporting and analysis</li></ul><p><b><u>What You Will Need to be Successful:</u></b></p><br><ul><li>Experience working across multiple countries or OU geographies</li><li>Familiarity with the EMEA regulatory environment including EU Working Time Directive and local labour law requirements</li><li>Experience managing GBS or outsourced transactional teams</li></ul><p><b><u>What can we offer you?</u></b></p><br><ul><li>The chance to work for an industry leading company and a global brand.</li><li>A culture that encourages innovation and appreciates our talent is the key to our success.</li><li>Competitive compensation package.</li><li>Growth opportunities in a multinational environment.</li></ul><p>#buildwhatsnext</p><br><p>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. </p><br><p>Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. </p><br><p>You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. </p><br><p>When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. </p><br><p>We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. </p><br><p>Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. </p><br><p>Become a part of the Otis team and help us #Buildwhatsnext! </p><br><p><span><i>Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.</i></span></p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Platform Operations Engineer</p><p>Infrastructure, Network & Linux</p><p>Location: Morocco (On-Site / Shift-Based)</p><p>Industry: Information Technology</p><p>Reports To: Senior Platform & Operations Lead / PMO</p><p>Engagement Type: Project-Based – DGSN Morocco Program</p><p>Job Summary</p><p>We are seeking a skilled and reliable Platform Operations Engineer to support day-to-day operation and monitoring of the on-premise infrastructure deployed under the DGSN Morocco program. The ideal candidate will have solid Linux and networking fundamentals, experience in shift-based production environments, and a disciplined approach to incident management and escalation. This role is critical to maintaining the 24/7 availability and performance of the platform infrastructure.</p><p>Key Responsibilities</p><p>Infrastructure Operations & Monitoring</p><ul><li><p>Operate and monitor infrastructure components including compute, storage, and network during assigned shifts.</p></li><li><p>Perform daily infrastructure health checks and validate system status across all components.</p></li><li><p>Monitor CPU, memory, disk I/O, and network utilization using available monitoring tools.</p></li><li><p>Identify failed or degraded services and execute recovery actions in accordance with runbooks.</p></li></ul><p>Incident Management & Troubleshooting</p><ul><li><p>Perform L1/L2 troubleshooting for infrastructure and network connectivity issues.</p></li><li><p>Review Linux system logs and infrastructure alerts to detect and analyze anomalies.</p></li><li><p>Log all incidents, actions taken, and resolutions in the Service Management System.</p></li><li><p>Escalate unresolved issues to senior platform or product teams with full supporting evidence.</p></li></ul><p>Maintenance & Change Activities</p><ul><li><p>Participate in scheduled maintenance windows and planned change activities.</p></li><li><p>Support infrastructure upgrade, patching, and configuration tasks as directed.</p></li><li><p>Follow established operational procedures and contribute to runbook improvements.</p></li></ul><p>Qualifications & Experience</p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.</p></li><li><p>2–4 years of hands-on experience in infrastructure or platform operations.</p></li><li><p>Linux administration experience, preferably Red Hat-based systems (RHEL, CentOS).</p></li><li><p>Solid understanding of enterprise networking fundamentals (TCP/IP, DNS, VLANs, firewalls).</p></li><li><p>Experience operating production systems in a shift-based or 24/7 NOC environment.</p></li><li><p>Familiarity with ITSM processes and service management platforms.</p></li><li><p>Ability to analyze logs, interpret monitoring dashboards, and identify root causes.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Preferred Skills</p><ul><li><p>Knowledge of infrastructure monitoring tools (e.g., Zabbix, Prometheus, Grafana, Nagios).</p></li><li><p>Exposure to virtualization platforms (e.g., VMware, KVM).</p></li><li><p>Basic scripting skills (Bash, Python) for automation of routine tasks.</p></li><li><p>Ability to work effectively under pressure in a mission-critical environment.</p></li><li><p>Strong documentation and communication skills.</p></li><li><p>Languages: English,French and Arabic is strongly preferred given the Morocco deployment context.</p></li></ul><p>Domain Knowledge (Preferred)</p><p>Public Safety & Security Systems: Familiarity with the operational requirements of government or law enforcement technology platforms is an advantage. Experience supporting mission-critical systems for national security, border management, or public safety agencies is highly desirable.</p><p>Shift-Based & On-Call Operations: Proven ability to maintain discipline, focus, and quality of work across rotating shifts and on-call rotations for critical incident response.</p><p>Compensation & Benefits</p><ul><li><p>Competitive salary aligned with Morocco market benchmarks.</p></li><li><p>Health insurance coverage per local labor law.</p></li><li><p>Annual leave entitlement per local labor law.</p></li><li><p>On-call and shift allowances where applicable.</p></li><li><p>Professional development and certification support.</p></li><li><p>Opportunity to contribute to a high-impact national public safety transformation program.</p></li></ul><p></p></section>