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<b>Position:</b>Sales Operation Associate<br><br><b>Job Description:</b><p><span><b>About us</b></span></p><br><br><p><span>Arrow’s <b>Enterprise Computing Solutions</b> (ECS) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world’s leading technology manufacturers and their channel partners that serve commercial and government markets.</span></p><br><br><br><p><span><b>What you will be doing at Arrow</b></span></p><br><br><p><span>The Sales Operations Associate supports the sales team by ensuring customer orders are processed accurately and efficiently. The role serves as a key link between customers, suppliers, and internal departments to ensure a smooth sales process from order placement through delivery.</span></p><br><br><br><p><span><b>Your key responsibilities will include</b></span></p><br><br><ul><li><p><span>Processing customer purchase orders accurately and in a timely manner.</span></p><br><br></li><li><p><span>Reviewing orders for pricing, quantities, shipping details, and product information.</span></p><br><br></li><li><p><span>Entering and managing orders in the ERP system.</span></p><br><br></li><li><p><span>Communicating with customers regarding order status, deliveries, invoices, and returns.</span></p><br><br></li><li><p><span>Coordinating with internal departments such as Sales, Purchasing, Logistics, Finance, and suppliers.</span></p><br><br></li><li><p><span>Monitoring open orders (backlog) and following up to ensure delivery timely.</span></p><br><br></li><li><p><span>Resolving order discrepancies, invoice issues, and shipping problems.</span></p><br><br></li><li><p><span>Maintaining accurate customer and order records.</span></p><br><br></li><li><p><span>Supporting quotation and order management activities when required.</span></p><br><br></li><li><p><span>Delivering excellent customer service while ensuring company procedures are followed.</span></p><br><br></li></ul><br><p><span><b>Requirements</b></span></p><br><br><ul><li><p><span>Bachelor’s degree in business administration, Supply Chain, Logistics, Commerce, Management, or a related field is preferred.</span></p><br><br></li><li><p><span>Excellent English communication skills, both written and verbal</span></p><br><br></li><li><p><span>Previous experience (around 2 years) in customer service, sales support, order management, administration, or a related field.</span></p><br><br></li></ul><br><p><span><b>What’s in it for you</b></span></p><br><br><ul><li><p><span>Full Permanent contract</span></p><br><br></li><li><p><span>Social advantages: CNSS, CIMR, health insurance</span></p><br><br></li><li><p><span>Very good working atmosphere in a team of passionate collaborators</span></p><br><br></li><li><p><span>Work culture where you can make an impact</span></p><br><br></li><li><p><span>Working within an international organization, recognized worldwide in its sector.</span></p><br><br></li></ul><br><p><span>Do you see yourself as our future colleague? If yes, send us your application and CV in English now!</span></p><br><br><br><p>#LI-NG1</p><br><br><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br> </div>
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Company culture : <p><strong>Sothema</strong> operates within a <strong>performance-driven and competitive culture</strong>, where ambition, results orientation and customer focus are key priorities. This dynamic is closely balanced by a <strong>collaborative environment</strong> that promotes trust, teamwork and close leadership. The company also relies on a <strong>structured organization</strong> to ensure efficiency, quality and process consistency. An <strong>innovation component</strong> further complements this balance, supporting adaptability and continuous improvement.
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<br> Job : <p>As part of strengthening our organization, we are looking for a dynamic, organized <strong>Administrative and Reception Assistant</strong> with excellent interpersonal skills. As a key link between different departments and internal and external contacts, you will play a crucial role in managing reception and ensuring the smooth running of administrative activities.</p><br><br><br><ul><li>Ensure the physical and telephone reception of visitors, partners, and employees in accordance with company standards;</li><li>Direct visitors and handle information requests with professionalism and courtesy;</li><li>Manage daily administrative tasks and follow up on files;</li><li>Create, enter, and follow up on Purchase Requisitions (PR) in coordination with the relevant stakeholders;</li><li>Monitor approvals and ensure deadlines are met;</li><li>Draft, process, and follow up on correspondence and email exchanges with managers and various departments;</li><li>Coordinate with internal teams to ensure a smooth flow of information;</li><li>Participate in the logistical and administrative organization of activities and meetings;</li><li>Ensure the filing, archiving, and updating of administrative documents.</li></ul> <br> <br> Required profile : <ul><li>Bac+2 / Bac+3 degree in Management, Administration, or a similar field;</li><li>Previous experience in a reception or administrative assistant role is preferred;</li><li>Good command of office software (Word, Excel, Outlook);</li><li>Excellent written and oral communication skills;</li><li>Sense of organization, rigor, and ability to manage priorities;</li><li>Neat presentation, discretion, and service-oriented attitude;</li><li>Ability to interact effectively with various contacts and to work in a multi-departmental environment.</li></ul> <br><br> </div>
<p><b><br></b></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Job Title: Customer Support Coordinator</b></font></font></p><p>Localisation : Casablanca</p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Department: Customer Support Service (Casablanca & France)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting line: Casablanca Manager</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Job Description</b></font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the Casablanca Manager, the employee will be part of the Customer Support team for Casablanca and France. In this role, they will be primarily responsible for dispatching incoming requests received by phone (in case of high call volume), email, and via the Customer Portal. Following their onboarding, the employee will receive training on internal software to successfully carry out the tasks described below. The position offers opportunities for growth, and responsibilities may expand based on the candidate's professional development.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main missions</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the dispatch of incoming requests (telephone, emails, Customer Portal).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">R to receive calls when all technicians are online.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Create troubleshooting tickets and assign them to the relevant technicians.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Create and assign CANECO & SEE troubleshooting tickets from requests received via: the Technical Support email box, the Customer Portal, the sales team.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Follow up on unclosed tickets.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare a monthly report on the progress of ticket closure for the Customer Support Manager France.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Follow up on feedback from satisfaction surveys and create follow-up tickets for dissatisfied customers.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Update tools and databases: customer ticket management software, CRM, knowledge base and technical solutions.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Training and evolution</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Initial training on internal tools and software.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Progressive development of technical and operational skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">evolution of missions based on performance and service needs.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Fluency in French and English (written and spoken) is essential.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good organizational and prioritization skills</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent communication skills</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Customer service orientation</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work in a dynamic environment</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience with CRM or ticketing tools is a plus</font></font></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b><br></b></p><p><b>Your role</b></p><p><b>The Methods & I</b>ndustrialization Technician acts as the intermediary between the design office/Customer/Internal Input Data and the workshop. They are responsible for optimizing various tasks, including all parameters: regulatory standards, quality, costs, and deadlines. They establish the instructions, technical documents, and programs necessary for the serial production of parts within the given deadlines and monitor them in the workshop. They may also participate in work organization and production optimization within a workshop.</p><p>As a Methods & Industrialization Technician H/F, your responsibilities will be as follows*:</p><ul><li>Analyze and understand industrial files;</li><li>Master the design technique for parts or tooling;</li><li>Carry out feasibility studies;</li><li>Carry out product studies for notified orders;</li><li>Research and develop products and processes;</li><li>Optimize products and processes;</li><li>Analyze problems related to manufacturing and find solutions while respecting customer requirements;</li><li>Follow up on prototype production;</li><li>Manage the reception of tooling, its registration, identification, periodic control, validation, and maintenance management according to procedures;</li><li>Ensure part configuration;</li><li>Manage project techniques;</li><li>Participate in costing new business (quotes);</li><li>Participate in preparations for customer audits;</li><li>Provide technical and methodological assistance to production services and others as needed;</li><li>Provide technical assistance to operators according to technical rules, resolving various technical issues requiring the implementation of additional means (tooling, equipment), and establish the definition of plans and sketches;</li><li>Detect and alert the Heads of Methods & Industrialization, Methods & Industrialization Engineers, Quality, and Production of any change in the definition/configuration of manufactured parts;</li><li>Provide technical training to production personnel.</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Skills and knowledge required:</b></p><ul><li>Hold a Bac +2 (2-year higher education) qualification in Industrial Equipment Maintenance or Industrial Engineering and Maintenance;</li><li>Have a minimum of 2 years of experience in a similar role;</li><li>Master essential office tools for their activity (spreadsheet, database, accounting software, etc.);</li><li>Master CAD/CAM software, knowledge of materials and machining techniques;</li><li>Master the French language.</li></ul><p>Your interpersonal skills, curiosity, as well as your ability to be proactive and innovation-oriented, will enable you to successfully carry out your missions and thrive in this role.</p><p>You will evolve in a dynamic and growing environment. You will benefit from the agility and flexibility of an SME combined with the solidity and resources of an international group that has existed for 170 years. You will benefit from a personalized integration program for your onboarding, regular training within a group where career development prospects are rich and diverse. We are committed to an environmental and societal policy (CSR) in terms of Biodiversity, Diversity & Inclusion, Parenthood, Ethics, and Skills Development. We aim for carbon neutrality by 2050 for all our activities. We invest 5% of our turnover annually for the past 20 years in innovation for sustainable development.</p><p></p></section>
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<strong>Es Saadi Marrakech Resort</strong> stands out for a culture strongly driven by <strong>collaboration</strong>, where people, well-being and the quality of human relationships are central. Teams operate in a supportive environment built on trust, solidarity and close management that acts as a mentor and facilitator. This culture is balanced by <strong>innovation</strong> and <strong>organizational</strong> dimensions, encouraging creativity and initiative while ensuring structured processes and operational reliability. <strong>Competition</strong> plays a limited role, with the emphasis clearly placed on collective engagement and collaboration in delivering an outstanding guest experience. </p><br><br>
<br> Job : <p>Join a renowned establishment in the <strong>Hotel / Restaurant</strong> sector in <strong>Marrakech</strong> as a <strong>Purchasing Assistant</strong>. This is a unique opportunity to use your skills within a dynamic team and actively contribute to our company's performance.</p><br><br><p>Your role will be essential in optimizing the supply chain, ensuring the acquisition of necessary goods and services under the best cost, quality, and delivery conditions. You will actively participate in supplier management and expense analysis.</p><br><br><p>On a daily basis, your responsibilities will include:</p><br><br><ul><li>The monitoring of orders and management of deliveries.</li><li>The search and selection of new suppliers.</li><li>The negotiation of prices and purchasing conditions.</li><li>The updating and monitoring of supplier databases.</li><li>Participation in the development of purchasing budgets.</li><li>Management of supplier disputes and processing of non-conformities.</li><li>Analysis of purchasing performance indicators.</li></ul> <br> <br> Required profile : <p>You hold a degree of level <strong>Bac +5 and above</strong>, ideally specializing in <strong>Purchasing</strong> or <strong>Supply Chain</strong>. Your education has provided you with solid theoretical knowledge in these areas.</p><br><br><p>A first experience of <strong>1 to 3 years</strong> in purchasing is required. This period has allowed you to develop a practical understanding of purchasing and supplier management processes.</p><br><br><ul><li>Mastery of IT tools and purchasing management software (ERP).</li><li>Excellent organizational and meticulous skills.</li><li>Negotiation and communication skills.</li><li>Analytical and problem-solving skills.</li><li>Proactivity and autonomy in file management.</li><li>A good knowledge of the hotel/restaurant sector would be a plus.</li></ul><p>If you recognize yourself in this description and this challenge motivates you, do not hesitate to apply as soon as possible via the "Send my CV to the recruiter" button.</p><br><br> <br><br> </div>
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<b>Position:</b>Sales Operations Associate ( Spanish / Portugues Speaker )<br><br><b>Job Description:</b><p><b>Arrow Enterprise Computing Solutions</b>, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</p><br><br><p>As part of its growth, <b>ARROW ECS Morocco</b> is strengthening its teams and is looking for a <b>sales operation associate ( Spanish / Portugues Speaker ).</b></p><br><br><br><p><b>What you will be doing at ARROW:</b></p><br><br><br><ul><li><p>Maintain customer, lead, and sales activity data in the CRM system by entering, organizing, and maintaining it accurately,</p><br><br></li><li><p>Providing administrative support to the sales team,</p><br><br></li><li><p>Handling Vendor requests and issues related to orders</p><br><br></li></ul><br><p><b>Who are we looking for?</b></p><br><br><br><ul><li><p>Currently enrolled and pursuing a bachelor’s or master’s Degree</p><br><br></li><li><p>Fluent level in <b>( Spanish Or/And Portugues )</b>, English (B1)</p><br><br></li><li><p>Excellent written and oral communication skills,</p><br><br></li><li><p>Ability to work in teams and collaborate with other departments,</p><br><br></li></ul><p><b>What is in it for you?</b></p><br><br><ul><li><p>Full Permanent contract,</p><br><br></li><li><p>Social advantage: CNSS, CIMR, Health insurance,</p><br><br></li><li><p>Very good working atmosphere in a team of passionate collaborators,</p><br><br></li><li><p>Work culture where you can make an impact,</p><br><br></li><li><p>Working within an international organization, recognized worldwide in its sector.</p><br><br></li></ul><br><p>#LI-HL1</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Organize and track national and international shipments (Road, Air, Sea); prepare and verify shipping documents (Invoices, Packing Lists, EX1, DUM). Manage customs formalities with freight forwarders and authorities; ensure respect for Incoterms and regulatory requirements (HS codes, origins, etc.). Serve as the interface between clients, suppliers, and carriers; plan pickups/deliveries and monitor transport performance regarding deadlines and costs. Anticipate and manage logistical contingencies (delays, customs blocks); handle transport disputes and claims for damaged goods. Control and validate transport/transit invoices; ensure cost compliance with contracts and maintain daily tracking reports and archives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree (Bac+3) in Logistics and International Transport.</li><li>+/- 3 years of experience in a similar role; experience in the Automotive and/or Aerospace sector is mandatory.</li><li>Advanced mastery of Excel (Pivot Tables, formulas, tracking dashboards).</li><li>Proficiency with TMS systems (SHIPPEO, AX4, UPLAN, etc.).</li><li>Deep knowledge of customs procedures (DUM, EX1, EUR1, BE, BS, BAD, DS).</li><li>Good professional level in both French and English (written and oral).</li><li>High level of reactivity, strong organizational skills, and a focus on maintaining high customer satisfaction.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Morgan Philips Executive Search has been mandated by an international business services group, present in numerous countries across several continents, at a pivotal moment in its strategic transformation and repositioning in the global market. In this context, management is recruiting its Marketing Manager (M/F).</font></font></p><p><font dir="auto" ><font dir="auto" >The position</font></font></p><p><font dir="auto" ><font dir="auto" >The Marketing Manager (M/F) is the driving force behind the execution of the group's marketing strategy. They transform a strong brand positioning into concrete B2B content and initiatives, at the intersection of branding, marketing, and sales. They join a small, highly autonomous team and work in direct coordination with the regional sales and marketing teams.</font></font></p><p><font dir="auto" ><font dir="auto" >Scope of responsibility</font></font></p><p><font dir="auto" ><font dir="auto" >Content and commercial marketing. Producing B2B content that makes a difference, value propositions, customer cases, sector positioning, in French and English.</font></font></p><p><font dir="auto" ><font dir="auto" >Thought leadership. Representing the group's voice on key B2B channels, primarily LinkedIn, in close coordination with digital teams.</font></font></p><p><font dir="auto" ><font dir="auto" >Demand generation. Design and deploy targeted demand generation programs to support business development, with rigorous management of the funnel and performance indicators.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >You are, first and foremost, an accomplished B2B writer, capable of transforming complex ideas into compelling, readable, and persuasive content. You have six to ten years of experience in B2B content marketing, editorial marketing, or brand journalism, ideally gained in an international, technology, or professional services environment. You write with equal fluency in French and English. Proficiency in standard marketing tools, CRM, automation, and campaign management is a plus, but not a requirement. You are someone who builds relationships and processes rather than waiting to be handed to you.</font></font></p><p></p></section>
<p>SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world s leading SaaS, software, or hardware solutions? Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let s see what it takes.</p><p><strong>What You Will Do:</strong></p><ul><li>Handle customer inquiries via chat, email, and phone in a professional and courteous manner;</li><li>Assist customers with product selection and usage, including guidance on key product features and functions;</li><li>Troubleshoot technical issues, including calibration problems and Wi-Fi connectivity;</li><li>Resolve issues efficiently while providing accurate and detailed responses;</li><li>Maintain a strong focus on customer satisfaction and deliver an excellent support experience;</li><li>Maintain a deep understanding of client solutions and meet KPIs.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent English communication skills;</li><li>Experience in customer support for at least 1 year;</li><li>Experience with help desk software and remote support tools;</li><li>Positive, proactive and responsible attitude;</li><li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</li></ul><p><strong>Will be a great plus:</strong></p><ul><li>Technical support experience</li></ul>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>AbbVie is searching for an in-house Senior Counsel for our Patent Prosecution group, part of AbbVie’s Intellectual Property, Transactions, and Innovation legal team. This position will support AbbVie’s Aesthetic, Eye Care and other therapeutic areas, and be based in our offices in North Chicago, IL, Waltham, MA, Irvine, CA, or South San Francisco, CA, with a hybrid work model (on site 3+ days/week).</p><br><p>Acting individually and in cross-functional teams, the in-house Senior Counsel will develop and implement intellectual property strategies for AbbVie’s products and product candidates. </p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Maximize AbbVie’s competitive position through creation and implementation of intellectual property strategies</li><li>Provide legal advice and counsel to cross-functional R&D and business teams on a variety of IP-related matters</li><li>Draft, file, and prosecute strategically useful patent applications worldwide both directly and through management of outside counsel</li><li>Challenge and defend patents in IPR, opposition, interference, and other post-grant proceedings</li><li>Conduct prior art searches, analyze third-party patent positions, and conduct due diligence to support business development activities</li></ul><br>Qualifications<br><br><p><strong>Qualifications</strong>:</p><br><ul><li>JD degree from an accredited law school, state bar admission enabling in-house practice (specific state not required), and <strong>registration to practice before the USPTO</strong></li><li><strong>5+ years of experience practicing patent law as an attorney or patent agent </strong>at a law firm and/or life sciences company, including substantial U.S. and foreign patent prosecution</li><li>Technical background relevant for medical devices, aesthetic products and/or pharmaceuticals patent prosecution, such as:<ul><li>Experience with medical devices, drug/device combination products,-aesthetic products, and/or small molecule and/or biological pharmaceutical discovery & development, and/or</li><li>Technical degree in relevant field, such as biotechnology, biomedical engineering, biochemistry, biology, chemistry, or chemical engineering</li></ul></li><li>Strong legal, analytical, communication, collaboration, and people skills</li><li>Demonstrated ability to manage complex projects to meet deadlines</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our long-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>AbbVie is searching for an in-house Associate General Counsel for our Patent Prosecution group, part of AbbVie’s Intellectual Property, Transactions, and Innovation legal team. This position will support AbbVie’s pharmaceutical products and be based in our offices in North Chicago, IL, Waltham, MA, South San Francisco, CA, or Irvine, CA with a hybrid work model (on site 3+ days/week).</p><br><p>Acting individually and in cross-functional teams, the Associate General Counsel will develop and implement intellectual property strategies for AbbVie’s products and product candidates, with a focus on neuroscience. </p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Maximize AbbVie’s competitive position through creation and implementation of intellectual property strategies</li><li>Provide legal advice and counsel to cross-functional R&D and business teams on a variety of IP-related matters</li><li>Draft, file, and prosecute strategically useful patent applications worldwide both directly and through management of outside counsel</li><li>Challenge and defend patents in IPR, opposition, interference, and other post-grant proceedings</li><li>Conduct prior art searches, analyze third-party patent positions, and conduct due diligence to support business development activities</li></ul><br>Qualifications<br><br><ul><li>JD degree from an accredited law school, state bar admission enabling in-house practice (specific state not required), and registration to practice before the USPTO</li><li><strong>8+ years of experience practicing patent law as an attorney or patent agent at a law firm and/or life sciences company, including substantial U.S. and foreign patent prosecution</strong><ul><li><strong>Experience with India, China, and emerging markets a plus</strong></li></ul></li><li>Technical background relevant for pharmaceutical patent prosecution, such as:<ul><li>Experience with small molecule and/or biological pharmaceutical discovery & development, and/or</li><li>Technical degree in relevant field, such as molecular biology, biotechnology, biochemistry, biology, chemistry, chemical engineering, or biomedical engineering</li></ul></li><li>Strong legal, analytical, communication, collaboration, and people skills</li><li>Demonstrated ability to manage complex projects to meet deadlines</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our long-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>The Biotherapeutic and Genetic Medicine (BGM) department at AbbVie is seeking a motivated Principal Research Scientist I to join the growing siRNA team. In this role, you will work with the genetic medicine teams to establish siRNA synthesis, purification, and analytical capabilities. This individual will serve as a subject matter expert in oligonucleotide synthesis and purification, with responsibility for generating high-quality siRNA materials for advancing genetic medicine studies.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Lead the siRNA synthesis platform to support various stages of siRNA studies.</li><li>Perform solid-phase oligonucleotide synthesis, deprotection, purification, and desalting of siRNA.</li><li>Troubleshoot synthesis and purification challenges to improve yield, purity, and scalability.</li><li>Work closely with the siRNA analytical colleagues to support characterization, data interpretation, and quality assessment of siRNA materials.</li><li>Collaborate closely with the conjugation team to advance siRNA conjugate development and support platform and project objectives.</li><li>Ensure rigorous documentation, data integrity, and compliance with internal quality standards.</li><li>Track emerging technologies and best practices in oligonucleotide and RNA-based therapeutics.</li><li>Mentor junior scientists and contribute to a collaborative, high-performing team environment.</li></ul><br>Qualifications<br><br><ul><li>BS, MS, or PhD in Chemistry, Chemical Biology, Biochemistry, or a related field with typically 0-4+ years (PhD), 8-10+ years (MS), or 10-12+ years (BS) of relevant biotech or pharmaceutical industry experience.</li><li>Proven track record in gram-scale oligonucleotide synthesis using oligonucleotide synthesizers, as well as development of oligonucleotide purification methods using liquid chromatography systems.</li><li>Strong knowledge of oligonucleotide chemistry and RNA chemistry.</li><li>Experience working cross-functionally with analytical and conjugation teams.</li><li>Demonstrated ability to independently solve complex technical problems and drive projects forward.</li><li>Excellent communication, collaboration, and organizational skills.</li><li>Strong track record of presenting scientific data to internal and external stakeholders.</li></ul><p><em>Position will be filled at level commensurate with extent of education, experience, and accomplishment - Senior Scientist I or Senior Scientist II</em></p><br><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our short-term incentive programs. </li><li>This job is may be eligible to participate in our long-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<h2 class="h5">Job description</h2>
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<p>Who We Are</p><br><br><p><span>Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.</span><br><span>To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. </span></p><br><br><p>What You'll Do</p><br><br><p><span>As a Project Leader at BCG’s Casablanca office, you will lead consulting teams and work closely with senior executives cross-sector, for example, mining, financial services, government or public sector or industrial goods to address their most critical strategic and operational challenges. You will play a key role in structuring complex problems, developing recommendations, and ensuring projects deliver meaningful and sustainable impact.<br></span></p><br><br><br><p><span>You will collaborate with colleagues and industry experts across Casablanca and BCG’s global network to help clients navigate disruption, accelerate digital transformation, strengthen risk and regulatory capabilities, and unlock new growth opportunities.</span></p><br><br><br><p><span><strong>Examples of engagements may include:</strong></span></p><br><br><ul><li><span>Develop a growth strategy for the retail banking business of an African financial group</span></li><li><span>Develop a Decarbonization Roadmap for Global Fertilizer Player </span></li><li><span>Building comprehensive Target Operating Model for Crisis Management in Mining </span></li><li><span><span>Physical Climate Risk Assessment for an Oil and Gas Player</span> </span></li></ul><br><p><span><strong>On a day-to-day basis, you will:</strong></span></p><br><br><ul><li><span>Lead project teams to analyse complex challenges and deliver strategic recommendations across sectors</span></li><li><span>Translate analytical insights into clear, actionable strategies for senior client stakeholders</span></li><li><span>Manage project execution, ensuring high-quality delivery, strong collaboration, and timely outcomes</span></li><li><span>Build trusted relationships with client leaders and facilitate productive discussions and decision-making</span></li><li><span>Coach and develop junior consultants, fostering a collaborative and high-performing team environment</span></li><li><span>Contribute to knowledge development and thought leadership within BCG’s practices</span></li><li><span>Support business development activities, including proposal preparation and client engagement</span></li></ul><br><p>What You'll Bring</p><br><br><ul><li><span>7 to 12 years of relevant experience in top-tier consulting, or a related industry with demonstrated consulting experience</span></li><li><span>Deep expertise in one or more sectors (for example, mining, industrial goods, automotive, energy, government/ public, banking/ financial services, digital transformations)</span></li><li><span>Demonstrated expertise in project management and leadership to provide proficiency in prioritizing and balancing multiple project demands</span></li><li><span>Excellent analytical, and strategic thinking abilities to develop transformative solutions</span></li><li><span>Exceptional stakeholder management and communication skills to engage and align cross functional teams</span></li><li><span>Adept at relationship building and client management across various levels.</span></li><li><span>Commitment to inclusivity, developing others and creating an environment of mutual trust and respect</span></li></ul><br><p>Who You'll Work With</p><br><br><p><span>BCG aims to be the consultant of choice for leaders in the consulting industry. The Casablanca office operates at the intersection of some of the region's most complex strategic challenges- from large-scale industrial transformation to financial sector evolution and the energy transition. You will work alongside senior BCG leaders and collaborate across offices to bring the best of the firm to every engagement.</span></p><br><br><br><p>Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. <br>BCG is an E - Verify Employer. Click here for more information on E-Verify.</p><br><br> <br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the project teams and working directly with the client, you will address critical issues related to product quality, regulatory compliance, and safety in the automotive sector. You will play a key role in improving product reliability and preventing risks.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your main responsibilities:</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical analysis & non-conformity management</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify, analyze and address product/process non-conformities</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Investigate field incidents that have a security or customer impact</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Conducting root cause analyses (RCA, 8D, 5 Whys, Ishikawa)</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing corrective actions</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Define </font></font><span><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">and monitor corrective and preventive action plans</font></font></span></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensuring their effectiveness over time (QRQC, PDCA)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coordinate the various stakeholders involved (production, engineering, suppliers)</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Project quality & continuous improvement</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor quality indicators (KPIs) and analyze deviations</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Implement continuous improvement actions</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contributing to process robustness and defect reduction</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Conformit r glementaire & normative</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensuring product compliance with customer and regulatory requirements</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Apply the quality standards (IATF 16949, ISO 9001)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in internal and external audits</font></font></li></ul><p>Coordination & communication</p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To act as the interface with client teams and internal stakeholders</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Working in an international and multicultural environment</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure clear and structured reporting</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Engineering degree or equivalent (quality, mechanical, industrial)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">5-10 years of experience in project quality, compliance, or safety in the automotive industry</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent mastery of quality tools: 8D, 5 Whys, Ishikawa, RCA</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of standards: IATF 16949, ISO 9001 (knowledge of safety is a plus)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical skills, rigor and ability to synthesize</font></font></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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Job : <p><strong>Mission:</strong><br>You will sustainably develop the business client portfolio by prospecting, acquiring, and retaining clients.</p><br><br><p><strong>Responsibilities:</strong><br>• Develop the client portfolio by actively prospecting new businesses and strengthening existing relationships.<br>• Analyze the needs of prospects and clients to formulate value propositions.<br>• Prepare, present, and negotiate tailor-made commercial offers, up to the conclusion and implementation of contracts.<br>• Ensure regular and personalized follow-up of the portfolio by becoming the clients' preferred point of contact.<br>• Support commercial development by promoting new offers and continuously ensuring Client satisfaction and service quality.<br>• Carry out rigorous activity reporting, monitor performance, and contribute to competitive intelligence to anticipate market changes.<br>• Participate in continuous improvement by using client feedback, optimizing sales practices, and strengthening skills through training programs.<br> </p><br><br> <br> <br> Required profile : <p><strong>Required Skills:</strong><br>• Strong interest in new technologies and natural curiosity to discover new solutions.<br>• Ability to understand clients' business challenges and translate their needs into suitable solutions.<br>• Strong skills in prospecting, negotiation, and client relations.<br>• Results-oriented, dynamic, and excellent service mindset.<br>• Comfortable with digital tools.<br>• Team spirit, autonomy, and initiative.<br> </p><br><br><p><strong>Profile Sought:</strong><br>• Age: 30 years maximum<br>• Education: Bachelor's degree (Bac+3) or higher in commerce, management, Marketing, sales, or distribution.<br>• Experience: Minimum 2 years in B2B sales, ideally in IT or digital services.</p><br><br><p><strong>Cities concerned:</strong><br>Agadir; Berrechid; El Jadida; Fes; Laayoune; Marrakech; Meknes; Ouarzazate; Oujda; Tangier<br> </p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: Assists the Outlet Manager in developing strategies to maximize outlet profitability while maintaining high service standards. Helps communicate marketing activities to attract new customers and retain existing clientele. Oversees the planning and execution of special events and promotions to boost sales. Contributes to analyzing the outlet's financial performance and implements corrective measures when necessary. Ensures compliance with food hygiene, safety, and customer service standards. Monitors market trends and adjusts the menu and offers accordingly. Manages customer complaints effectively and proactively to ensure satisfaction. Implements initiatives to enhance the customer experience and increase loyalty. Cooperates with other hotel departments to ensure a consistent overall experience. Maintains an adequate inventory of supplies and products necessary for the smooth operation of the outlet. Assists in the ongoing training of Food & Beverage staff to ensure professional and courteous interactions with customers. Attends regular performance reviews of Food & Beverage staff and provides constructive feedback. Represents the outlet at promotional events or trade shows to increase visibility.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience and training: Bachelor's degree (or higher) in Catering, Hospitality, Hotel Management, Tourism, or a related field. Minimum 2-3 years of professional experience in a supervisory or management position in the restaurant industry, ideally within a high-end or luxury hotel.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical Skills: Strong command of restaurant operations and the daily management of a restaurant, bar, lounge, or room service. Ability to assist the Outlet Manager in organizing operational activities and monitoring the outlet's performance. Proven team supervision skills, with the ability to mentor, support, and motivate employees on a daily basis. Ability to participate in scheduling, staffing, and operational coordination to ensure smooth and efficient service. Knowledge of hygiene standards, food safety regulations, and applicable industry standards. Good understanding of Leading Quality Assurance (LQA) standards and the ability to ensure their daily application to guarantee excellent service. Ability to handle customer requests, resolve common operational issues, and contribute to maintaining a high level of customer satisfaction. Excellent organizational, prioritization and problem-solving skills in a dynamic environment.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Personal qualities: Excellent customer focus and ability to provide a personalized and memorable service experience. Hands-on leadership and the ability to create a positive and collaborative work environment. Excellent interpersonal skills and strong communication skills. Rigor, attention to detail, and commitment to the institution's quality standards. Positive attitude, team spirit, and a willingness to actively contribute to the department's success.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Languages: Excellent command of French and English, both spoken and written. Proficiency in a third language is an asset.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Assists the Outlet Manager in developing strategies to maximize outlet profitability while maintaining high service standards. Helps communicate marketing activities to attract new customers and retain existing clientele. Oversees the planning and execution of special events and promotions to boost sales. Contributes to analyzing the outlet's financial performance and implements corrective measures when necessary. Ensures compliance with food hygiene, safety, and customer service standards. Monitors market trends and adjusts the menu and offers accordingly. Manages customer complaints effectively and proactively to ensure satisfaction. Implements initiatives to enhance the customer experience and increase loyalty. Cooperates with other hotel departments to ensure a consistent overall experience. Maintains an adequate inventory of supplies and products necessary for the smooth operation of the outlet. Assists in the ongoing training of Food & Beverage staff to ensure professional and courteous interactions with customers. Attends regular performance reviews of Food & Beverage staff and provides constructive feedback. Represents the outlet at promotional events or trade shows to increase visibility.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's degree (or higher) in Catering, Hospitality, Hotel Management, Tourism or a related field. Minimum 2-3 years of professional experience in a supervisory or management position in the restaurant industry, ideally within a high-end or luxury hotel.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven mastery of restaurant operations and the daily management of a restaurant, bar, lounge, or room service establishment. Ability to assist the Outlet Manager in organizing operational activities and monitoring the performance of the point of sale. Strong team supervision skills, with the ability to mentor, support, and motivate employees on a daily basis. Ability to participate in scheduling, staffing, and operational coordination to ensure smooth and efficient service. Knowledge of hygiene standards, food safety regulations, and applicable regulations in the restaurant industry. Good understanding of Leading Quality Assurance (LQA) standards and the ability to ensure their daily application to guarantee excellent service. Ability to manage customer requests, resolve routine operational situations, and contribute to maintaining a high level of customer satisfaction. Excellent organizational, prioritization, and problem-solving skills in a fast-paced environment.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent customer focus and ability to deliver a personalized and memorable service experience. Strong leadership skills and the ability to create a positive and collaborative work environment. Excellent interpersonal skills and strong communication abilities. Meticulousness, attention to detail, and commitment to the institution's quality standards. Positive attitude, team spirit, and a willingness to actively contribute to the department's success.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent command of French and English, both spoken and written. Proficiency in a third language is an asset.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: Assists the Outlet Manager in developing strategies to maximize outlet profitability while maintaining high service standards. Helps communicate marketing activities to attract new customers and retain existing clientele. Oversees the planning and execution of special events and promotions to boost sales. Contributes to analyzing the outlet's financial performance and implements corrective measures when necessary. Ensures compliance with food hygiene, safety, and customer service standards. Monitors market trends and adjusts the menu and offers accordingly. Manages customer complaints effectively and proactively to ensure satisfaction. Implements initiatives to enhance the customer experience and increase loyalty. Cooperates with other hotel departments to ensure a consistent overall experience. Maintains an adequate inventory of supplies and products necessary for the smooth operation of the outlet. Assists in the ongoing training of Food & Beverage staff to ensure professional and courteous interactions with customers. Attends regular performance reviews of Food & Beverage staff and provides constructive feedback. Represents the outlet at promotional events or trade shows to increase visibility.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience and training: Bachelor's degree (or higher) in Catering, Hospitality, Hotel Management, Tourism, or a related field. Minimum 2-3 years of professional experience in a supervisory or management position in the restaurant industry, ideally within a high-end or luxury hotel.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical Skills: Strong command of restaurant operations and the daily management of a restaurant, bar, lounge, or room service. Ability to assist the Outlet Manager in organizing operational activities and monitoring the outlet's performance. Proven team supervision skills, with the ability to mentor, support, and motivate employees on a daily basis. Ability to participate in scheduling, staffing, and operational coordination to ensure smooth and efficient service. Knowledge of hygiene standards, food safety regulations, and applicable industry standards. Good understanding of Leading Quality Assurance (LQA) standards and the ability to ensure their daily application to guarantee excellent service. Ability to handle customer requests, resolve common operational issues, and contribute to maintaining a high level of customer satisfaction. Excellent organizational, prioritization and problem-solving skills in a dynamic environment.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Personal qualities: Excellent customer focus and ability to provide a personalized and memorable service experience. Hands-on leadership and the ability to create a positive and collaborative work environment. Excellent interpersonal skills and strong communication skills. Rigor, attention to detail, and commitment to the institution's quality standards. Positive attitude, team spirit, and a willingness to actively contribute to the department's success.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Languages: Excellent command of French and English, both spoken and written. Proficiency in a third language is an asset.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: Develops strategies to maximize outlet profitability while maintaining high service standards. Oversees the planning and execution of special events and promotions to drive sales. Analyzes the outlet's financial performance and implements corrective measures as needed. Ensures compliance with food hygiene, safety, and customer service standards. Monitors market trends and adjusts the menu and offerings accordingly. Manages customer complaints effectively and proactively to ensure satisfaction. Implements initiatives to enhance the customer experience and increase loyalty. Collaborates with other hotel departments to ensure a consistent overall experience. Maintains adequate inventory of supplies and products necessary for the smooth operation of the outlet. Involves staff in ongoing training sessions to maintain exceptional service levels. Evaluates individual team member performance and identifies opportunities for improvement. Participates in management meetings to discuss overall hotel objectives and strategies. Represents the outlet at promotional events or trade shows to increase visibility. Uses data and analytics to make informed decisions regarding promotions, menus, etc. Manages the administrative aspects of the outlet, including budget management and financial reporting.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience and Education: Bachelor's degree (Bac+3) or Master's degree (Bac+5) in Hotel Management, Hospitality, Tourism, Business Administration, or a related field. At least 3 years of professional experience in the food and beverage department, ideally in a high-end or luxury establishment. Technical Skills: Excellent command of food and beverage operations and the daily management of one or more points of sale (restaurant, bar, lounge, room service, etc.). Strong financial management skills, including budget preparation, performance indicator monitoring, cost control, and profitability optimization. In-depth knowledge of hygiene standards, food safety regulations, and applicable food and beverage industry regulations. Good understanding of LQA (Leading Quality Assurance) standards and the ability to ensure their daily application to guarantee excellent service. Personal Qualities: Excellent leadership skills, with the ability to mentor, motivate, and develop teams in a process of operational excellence and service quality. Excellent analytical, decision-making, and problem-solving skills in a demanding and constantly evolving environment. Strong customer focus and a keen sense of operational excellence, ensuring a personalized and memorable experience for every guest. Excellent communication, customer relationship management, and complex situation resolution skills. Strong organizational skills, attention to detail, and the ability to effectively manage priorities in a dynamic and demanding environment. Initiative, autonomy, and strong decision-making skills. Continuous commitment to improving customer satisfaction and optimizing operational processes. Languages: Excellent command of French and English, both spoken and written. Proficiency in a third language is an asset.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description Your role: Reporting to the Reservations Supervisor, responsibilities include, but are not limited to: Providing exceptional, friendly, and engaging service; Assisting clients with their bookings by gathering necessary information; Maximizing room occupancy and revenue, in line with sales strategies, while regularly monitoring availability; Managing group bookings in conjunction with the sales team; Managing commissions in collaboration with the supervisor; Possessing strong interpersonal skills, you will build customer loyalty and maintain client histories. Other duties as assigned.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Qualifications</font></font></h2><p><font dir="auto" ><font dir="auto" >Your experience and skills include:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Excellent customer service is essential; similar experience is a plus</font></font></li><li><font dir="auto" ><font dir="auto" >My mastery of Opera software or equivalent</font></font></li><li><font dir="auto" ><font dir="auto" >Good communication and conflict management skills</font></font></li><li><font dir="auto" ><font dir="auto" >Mastery of English, French and Arabic</font></font></li></ul><p></p></section>