Data Entry Jobs in Morocco
1898 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Senior Laboratory and Diagnostic Officer provides technical leadership and guidance in laboratory systems strengthening and diagnostics under the STRIDES Morocco Activity. The position leads the day-to-day implementation of laboratory-related activities, ensures alignment with Morocco's national health priorities and donor requirements, and supports the development of technical deliverables and reports. Working closely with the Project Director, relevant government entities, and in-country partners, the Officer will drive the technical quality of laboratory and diagnostic interventions, oversee related workplan timelines and budgets, and contribute to building the capacity of the national laboratory system. The position may supervise junior technical staff and short-term consultants supporting laboratory activities. Accountabilities: Provides technical leadership in laboratory systems strengthening, diagnostics, and related public health areas in alignment with Morocco's national health priorities and global health security objectives. Engages with the Ministry of Health and relevant government entities to support the implementation of laboratory-related activities and ensure alignment with national standards and regulatory frameworks. Supports the development and implementation of laboratory policies, quality management standards, and improvement processes at the national and subnational levels. Maintains ongoing technical dialogue with in-country counterparts, implementing partners, and relevant stakeholders to advance STRIDES Morocco laboratory objectives. Contributes to the development of tools, guidelines, training materials, and standard operating procedures relevant to laboratory and diagnostic systems in Morocco. Works on problems of moderate to complex scope that require evaluation of variable factors and demonstrates good judgment in selecting methods and approaches for obtaining solutions. Leads the day-to-day technical implementation of laboratory activities and tracks delivery of outputs against the approved workplan. Identifies gaps in laboratory capacity and develops targeted, evidence-based strategies to address them. Provides ongoing technical mentorship, on-the-job support, and capacity building to national counterparts and subnational laboratory staff. Monitors and maintains project protocols, instruments, data sets, manuals, training materials, and reports related to laboratory systems and diagnostics. Develops or writes technical briefs, reports, and other materials to facilitate research, dissemination of best practices, and policy development. Conducts analysis of project implementation to identify areas for improvement and propose appropriate technical strategies and guidelines. Assists with implementing components of the technical portions of the project plan within given resource and financial constraints. Develops and monitors technical work plans and budgets in coordination with the project team. Prepares and delivers presentations on progress to the project team, HQ staff, and the U.S. Department of State as required. Contributes to the development and review of annual reports and workplans. Ensures technical deliverables are consistent with best practices in the field and meet client and funder contractual obligations. Identifies areas for improved efficiency or effectiveness within prescribed parameters and institutes enhancements to procedures Applied Knowledge & Skills: Strong technical knowledge of laboratory systems strengthening, biosafety, and quality management systems (e.g., ISO 15189, SLIPTA). Strong technical knowledge of diagnostic methods including molecular diagnostics and genomic sequencing. Familiarity with Morocco's public health system, national laboratory landscape, and the MENA regional health security context. Experience working with government counterparts and national health institutions in Morocco. Solid knowledge of standards for the technical area, operational processes and procedures, work, and task flow. Has the ability to manage projects, set realistic priorities, and plan for the successful implementation of activities. Strong interpersonal, written, and verbal communication skills; professional proficiency in Arabic, French, and English required. Relevant computer software skills including, at a minimum, the standard applications in MS Office. Problem Solving & Impact: Works on problems of moderate to complex scope that require review of various factors. Exercises good judgment with selecting methods and techniques to determine appropriate action. Decisions may cause delays and affect a work unit or area within a department. Identifies and raises issues to senior technical staff Networks with key internal and external personnel. Supervision Given/Received: May supervise junior technical staff and short-term consultants supporting laboratory activities. Serves as mentor to less experienced technical staff. Reports to the Project Director, STRIDES Morocco. Education: Master's degree or its international equivalent in Laboratory Sciences, Public Health, Biomedical Sciences, or a related field. Project Management (PM) Certification preferred. Experience: Typically requires 6+ years of relevant experience in laboratory systems strengthening, diagnostics, or a related technical area. Documented experience providing technical assistance and capacity building in laboratory systems or global health security. Experience on USAID- or U.S. Department of State-funded projects in Morocco or the MENA region strongly preferred. Prior work experience in a non-governmental organization (NGO), government agency, or private organization. Professional proficiency in Arabic, French, and English; strong written and verbal communication skills in all three languages required. Typical Physical Demands: Typical office environment. Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard. Ability to sit and stand for extended periods of time. Ability to lift/move up to 5 lbs. Technology to be Used: Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment. Travel Requirements: 10% - 25% The expected hiring salary range for this role is MAD 300,000 - 500,000 for annual gross salary.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Master's degree or its international equivalent in Laboratory Sciences, Public Health, Biomedical Sciences, or a related field. Project Management (PM) Certification preferred.</p><p>Typically requires 6+ years of relevant experience in laboratory systems strengthening, diagnostics, or a related technical area. Documented experience providing technical assistance and capacity building in laboratory systems or global health security. Experience on USAID- or U.S. Department of State-funded projects in Morocco or the MENA region strongly preferred. Prior work experience in a non-governmental organization (NGO), government agency, or private organization.</p><p>Professional proficiency in Arabic, French, and English; strong written and verbal communication skills in all three languages required.</p><p></p></section>
<h2 class="h5">Job description</h2>
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<p><strong>Approche par niveaux (Tiered Approach)</strong> </p><br> <br> <p>Conformément à l’engagement de préserver les capacités et de soutenir le personnel déjà au sein de l’Organisation, la majorité des postes vacants du PNUD/FENU/VNU sont publiés selon un processus de candidature par niveaux, comme suit : </p><br> <br> <ul> <li>Niveau 0 : Personnel international du PNUD/FENU/VNU titulaire d'un contrat permanent (PA) ou à durée déterminée (FTA), dont les postes seront supprimés, ou dont les contrats seront résiliés ou non renouvelés en 2026 </li> </ul> <br> <ul> <li>Niveau 1 : Autre personnel du PNUD/FENU/VNU titulaire d'un contrat permanent (PA) ou à durée déterminée (FTA) </li> </ul> <br> <ul> <li>Niveau 2 : Personnel du PNUD/FENU/VNU titulaire d'un contrat temporaire (TA), personnel sous contrat PSA régulier, et Volontaires des Nations Unies Experts et Spécialistes </li> </ul> <br> <ul> <li>Niveau 3 ou aucun niveau indiqué : Tous les autres types de contrat du PNUD/FENU/VNU et d'autres agences, ainsi que les candidats externes </li> </ul> <br> <p>Veuillez prendre note du ou des niveau(x) indiqué(s) dans le titre du poste vacant, le cas échéant, et vous assurer que vous remplissez les critères d’éligibilité pour postuler. </p><br> <br> <br> <p><strong>Contexte</strong></p><br> <p>Le Royaume du Maroc a engagé, sous les Hautes Instructions de Sa Majesté le Roi Mohammed VI, un processus ambitieux et structurant de consolidation de la régionalisation avancée, considérée comme un levier fondamental de modernisation de l’État, de réduction des disparités territoriales et de promotion d’un développement équilibré, inclusif et durable. Cette orientation stratégique a été réaffirmée lors des 2ᵉ Assises nationales de la régionalisation avancée, tenues à Tanger les 20 et 21 décembre 2024 sous le Haut Patronage de Sa Majesté le Roi Mohammed VI. Ces Assises ont mis en évidence plusieurs recommandations prioritaires, notamment l’accélération de la mise en œuvre de la Charte nationale de la déconcentration administrative, l’opérationnalisation effective de l’exercice des compétences régionales dans les secteurs stratégiques, le renforcement de la gouvernance territoriale à travers des outils performants de planification, de suivi et d’évaluation, la promotion de la démocratie participative et de la participation citoyenne à l’échelle territoriale, ainsi que l’intégration de la transformation digitale comme levier transversal de performance de la gouvernance territoriale. Ces orientations s’inscrivent pleinement dans la continuité du Nouveau Modèle de Développement, qui place l’ancrage territorial, la différenciation des politiques publiques et la bonne gouvernance des territoires au cœur de la transformation du pays à moyen et long terme. Dans ce cadre, la transformation digitale des collectivités territoriales est identifiée comme un accélérateur clé permettant l’amélioration de l’efficacité et de la qualité des services publics territoriaux, le renforcement de la transparence, de la redevabilité et de la participation citoyenne, la promotion de l’inclusion sociale et territoriale, ainsi que le soutien à des dynamiques territoriales résilientes, durables et innovantes. Toutefois, les diagnostics réalisés ont mis en évidence plusieurs défis structurels, notamment des disparités significatives de maturité numérique entre territoires, des contraintes persistantes en matière de capacités institutionnelles et humaines, ainsi qu’une fragmentation des initiatives digitales nécessitant la mise en place d’un cadre de gouvernance unifié, cohérent et territorialisé. C’est dans ce contexte que s’inscrit le projet « CONNECTIVITÉ TERRITORIALE », mis en œuvre par la Direction Générale des Collectivités Territoriales (DGCT), avec l’appui du Programme des Nations Unies pour le Développement (PNUD), pour la période 2026 – 2029. C’est une initiative stratégique visant à renforcer l'intégration et le développement harmonieux des territoires au Maroc, en mettant l'accent sur l'amélioration des infrastructures numériques, des services publics, et de la cohésion sociale à travers une approche inclusive. Le projet repose sur trois leviers stratégiques complémentaires, à savoir la gouvernance, les infrastructures et la connectivité, ainsi que le capital humain et le développement des compétences.</p><br> <p>Les résultats attendus de ce projet sont comme suit :</p><br> <ul> <li><strong>Produit 1.</strong> Un cadre de gouvernance pour la territorialisation de la transformation digitale est élaboré et instauré, mettant l'accent sur l'inclusion et reposant sur des organes fonctionnels ;</li> <li><strong>Produit 2</strong>. Les Collectivités Territoriales disposent d'une connectivité et d'une infrastructure dimensionnée et normalisée ; </li> <li><strong>Produits 3.</strong> La transformation digitale territorialisée est renforcée par un capital humain innovant et fortement engagé, contribuant ainsi de manière significative à son succès et à son intégration durable dans les territoires ;</li> <li><strong>Produit 4.</strong> La gestion du projet et l’assurance qualité sont assurées.</li> </ul> <p><strong>Fonctions et responsabilités</strong></p><br> <p>Sous la supervision directe du Directeur National du Projet et du Coordonnateur National du Projet, et sous l'assurance qualité du Conseiller de Programme du PNUD, le/la titulaire assurera la coordination opérationnelle quotidienne du projet, conformément aux procédures de mise en œuvre nationale (NIM) et aux principes de la gestion axée sur les résultats le/la Coordonnateur(trice) national(e) associé(e) assurera les fonctions suivantes: </p><br> <p><i><strong>Gestion stratégique et opérationnelle du projet</strong> </i></p><br> <ul> <li>Assurer la gestion quotidienne du projet conformément au document de projet, au plan de travail annuel et aux procédures du PNUD. </li> </ul> <br> <ul> <li>Veiller à l'atteinte des résultats attendus dans les délais impartis, selon les standards de qualité requis et dans le respect du budget alloué. </li> </ul> <br> <ul> <li>Garantir l'application des principes de gestion axée sur les résultats, de gestion adaptative et de redevabilité. </li> </ul> <br> <p><i><strong>Coordination institutionnelle et partenariale</strong> </i></p><br> <br> <ul> <li>Coordonner la mise en œuvre du projet avec les partenaires institutionnels aux niveaux national, régional et local. </li> </ul> <br> <ul> <li>Renforcer la collaboration avec les ministères, collectivités territoriales, services déconcentrés, secteur privé, universités, médias, organisations de la société civile et partenaires techniques et financiers. </li> </ul> <br> <ul> <li>Faciliter la mise en œuvre des conventions de partenariat et promouvoir l'appropriation des résultats par les parties prenantes. </li> </ul> <br> <br> <p><i><strong>Synergies et coordination avec les partenaires techniques et financiers</strong></i> </p><br> <br> <ul> <li>Assurer la complémentarité et la cohérence avec les initiatives similaires ou complémentaires mises en œuvre par le PNUD et d'autres partenaires de développement. </li> </ul> <br> <ul> <li>Identifier et promouvoir les opportunités de synergies, de mutualisation des ressources et de capitalisation des expériences. </li> </ul> <br> <p><i><strong>Gestion administrative, financière et opérationnelle</strong></i> </p><br> <br> <ul> <li>Superviser la planification budgétaire, l'exécution financière et le suivi administratif du projet, conformément aux règles et procédures du PNUD. </li> </ul> <br> <ul> <li>Assurer la préparation et le suivi des contrats, conventions, termes de référence et autres documents de gestion. </li> </ul> <br> <ul> <li>Veiller à la conformité des processus de passation de marchés, d'audit, de gestion des risques et d'application du cadre HACT. </li> </ul> <br> <p><strong>a. Gestion des ressources humaines et leadership d'équipe</strong></p><br> <br> <ul> <li>Encadrer, superviser et motiver l'équipe du projet. </li> </ul> <br> <ul> <li>Clarifier les rôles et responsabilités des membres de l'équipe et assurer un suivi régulier de leur performance. </li> </ul> <br> <ul> <li>Identifier les besoins en renforcement des capacités et mettre en œuvre un plan de développement des compétences. </li> </ul> <br> <ul> <li>Promouvoir une communication interne fluide et un environnement de travail collaboratif. </li> </ul> <p><strong>b. Planification, suivi et reporting</strong></p><br> <br> <ul> <li>Préparer, en concertation avec les partenaires, les plans de travail annuels, les budgets et les cadres de résultats. </li> </ul> <br> <ul> <li>Produire les rapports narratifs et financiers requis (trimestriels, semestriels, annuels et ad hoc). </li> </ul> <br> <ul> <li>Assurer la mise à jour des registres de risques, des journaux de suivi, des leçons apprises et des recommandations. </li> </ul> <br> <ul> <li>Organiser les revues périodiques du projet et veiller à la mise en œuvre des recommandations. </li> </ul> <br> <p><strong>c. Gestion des connaissances et capitalisation</strong></p><br> <br> <ul> <li>Développer et mettre en œuvre une stratégie de capitalisation des acquis, de documentation des bonnes pratiques et de gestion des connaissances. </li> </ul> <br> <ul> <li>Assurer la diffusion des résultats, outils, études et produits de connaissance auprès des partenaires. </li> </ul> <br> <br> <p><strong>d. Supervision technique des études et consultations</strong></p><br> <br> <ul> <li>Identifier les besoins en expertise technique et piloter l'élaboration des termes de référence. </li> </ul> <br> <ul> <li>Superviser le recrutement des consultants et prestataires.</li> </ul> <br> <ul> <li>Assurer le suivi de la qualité des livrables et la validation technique des études, analyses et prestations. </li> </ul> <br> <p><strong>e. Coordination des missions de terrain</strong> </p><br> <br> <ul> <li>Planifier, organiser et superviser les missions sur le terrain dans les zones d'intervention du projet. </li> </ul> <br> <ul> <li>Assurer la coordination logistique et technique des visites, réunions et activités de suivi. </li> </ul> <br> <br> <p><strong>Compétences</strong></p><br> <p><strong>Compétences fondamentales</strong> </p><br> <br> <br> <br> <p><strong>Obtenir des résultats:</strong> </p><br> <br> <br> <p>Niveau 1: Planifier et contrôler son propre travail, prêter attention aux détails, fournir un travail de qualité dans les délais impartis. </p><br> <br> <br> <br> <p><strong>Penser de manière innovante:</strong> </p><br> <br> <br> <p>Niveau 1: Ouvert aux idées créatives/risques connus, résout les problèmes de façon pragmatique, apporte des ameliorations. </p><br> <br> <br> <br> <p><strong>Apprendre en continu:</strong> </p><br> <br> <br> <p>Niveau 1: Sortir de sa zone de confort, apprendre des autres et soutenir leur apprentissage. </p><br> <br> <br> <br> <p><strong>S'adapter avec agilité:</strong> </p><br> <br> <br> <p>Niveau 1: S'adapte au changement, gère de façon constructive l'ambiguïté/l'incertitude, est flexible. </p><br> <br> <br> <br> <p><strong>Agir avec determination: </strong> </p><br> <br> <br> <p>Niveau 1: Fait preuve de dynamisme et de motivation, est capable de faire preuve de calme face à l'adversité, est confidant. </p><br> <br> <br> <br> <p><strong>Engager et partenaire:</strong> </p><br> <br> <br> <p>Niveau 1: Fait preuve de compassion et de compréhension envers les autres, établit des relations positives. </p><br> <br> <br> <br> <p><strong>Favoriser la diversité et l'inclusion:</strong> </p><br> <br> <br> <p>Niveau 1: Apprécie/respecte les différences, est conscient des préjugés inconscients, affronte la discrimination. </p><br> <br> <br> <br> <p><i><strong>Compétences fonctionelles et techniques: </strong></i> </p><br> <br> <p><i><strong>Domaine thématique</strong></i> </p><br> <br> <br> <p><i><strong>Nom</strong></i> </p><br> <br> <br> <p><i><strong>Définition</strong></i> </p><br> <br> <br> <br> <p><strong>Gestion de l’organisation</strong> </p><br> <br> <br> <p>Gestion de projet </p><br> <br> <br> <p>Être en mesure de planifier, d’organiser, de hiérarchiser et de contrôler les ressources, les procédures et les protocoles afin d’atteindre des objectifs précis </p><br> <br> <br> <br> <p><strong>Gestion de l’organisation</strong> </p><br> <br> <br> <p>Gestion axée sur les résultats </p><br> <br> <br> <p>Être en mesure de gérer la mise en œuvre de stratégies, de programmes et de projets en mettant l’accent sur l’amélioration des performances et l’obtention de résultats démontrables. Connaître et comprendre les théories, les concepts, les méthodologies, les instruments et les outils pertinents </p><br> <br> <br> <br> <p><strong>Gestion de l’organisation</strong> </p><br> <br> <br> <p>Travailler avec des données et des éléments tangibles </p><br> <br> <br> <p>Savoir inspecter, nettoyer, transformer et modéliser des données dans le but de découvrir des informations utiles, ainsi que d’éclairer les conclusions et la prise de décision. </p><br> <br> <br> <br> <p><strong>Business developpement</strong> </p><br> <br> <br> <p>Génération de connaissances </p><br> <br> <br> <p>Savoir chercher des informations et les transformer en connaissances utiles, qui sont adaptées au contexte ou répondent à un besoin exprimé. Savoir appliquer des concepts existants à de nouvelles situations et définir de nouveaux concepts afin de mettre au point des solutions réalisables et de nouvelles approches. Connaître les théories, concepts et modèles conceptuels pertinents qui peuvent être utiles pour faire face à de nouvelles situations. </p><br> <br> <br> <br> <p><strong>Gestion de l’organisation</strong> </p><br> <br> <br> <p>Gestion des opérations </p><br> <br> <br> <p>Être en mesure de planifier, d’organiser et de superviser les différents aspects des opérations de l’organisation, d’une manière efficace, simultanée et intégrée, afin de convertir du mieux possible les ressources de l’organisation en résultats optimaux. Connaître les concepts et les mécanismes pertinents </p><br> <br> <br> <br> <p><strong>Gestion des partenariats </strong> </p><br> <br> <br> <p>Gestion des relations </p><br> <br> <br> <p>Capacité à nouer des liens avec un large éventail de partenaires publics et privés, à établir, entretenir et/ou renforcer les relations de travail, la confiance et la compréhension mutuelle </p><br> <br> <br> <br> <br> <br> <p><strong>Qualifications minimales</strong></p><br> <p><strong>Education</strong>:</p><br> <p>Un diplôme de fin d’etudes secondaires est requis; ou</p><br> <br> <p>Diplôme d’études Universitaires (Licence) dans le domaine de l’administration publique, gouvernance lo</p> </div>
<p>The Technical Support Manager is responsible for leading a team of analysts providing 1st level support for Oracle Hospitality and F&B product suites (including, Opera, Simphony, RES 3700, Materials Control, R&A etc.) and associated interfaces.</p><p><strong>Duties & Responsibilities</strong></p><ul><li>Lead, mentor, and develop a team of Technical Support Analysts.</li><li>Oversee resolution of complex customer scenarios.</li><li>Act as escalation point for high-priority issues.</li><li>Monitor KPIs and drive operational excellence.</li><li>Ensure consistent use of ICCP Ticketing system.</li><li>Collaborate with Product, Development, Consulting teams.</li><li>Align with Oracle’s 24x7 support standards and strategy.</li><li>Represent support in customer and executive briefings.</li><li>Plan resources and schedules for 24x7 readiness.</li><li>Provide subject-matter expertise in strategic projects.</li></ul><p><strong>Knowledge, Skills & Abilities</strong></p><ul><li>5 – 7 years technical support experience, 2+ years in management.</li><li>Strong understanding of Oracle Hospitality and F&B applications.</li><li>Experience in IT systems administration and POS solutions.</li><li>Graduate degree in technical, hospitality or business field.</li><li>Experience managing customer-facing operations in 24x7 environment.</li><li>Strong problem-solving and escalation handling.</li><li>Knowledge of SQL and OS desirable.</li><li>Familiarity with ITIL/service delivery best practices desirable.</li></ul><p><strong>Other Requirements</strong></p><ul><li>Proven leadership and coaching skills.</li><li>Desire to deliver world-class customer service.</li><li>Excellent English and French communication; other languages an advantage.</li><li>Effective with stakeholders at all levels.</li><li>Shift flexibility (nights, weekends, holidays).</li><li>Organizational skills, ability to manage competing priorities.</li></ul><p><strong>Abilities</strong></p><ul><li>Ability to represent Oracle with customers and executives.</li><li>Cross-cultural management skills.</li><li>Creative thinker with continuous improvement mindset.</li><li>Self-starter with resilience and results focus.</li><li>Manage stress, deadlines, and team morale.</li></ul><p>Note: Leadership role in 24x7 environment. Weekend and shift flexibility required.</p><p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing EMAIL_ADDRESS or by calling PHONE_NUMBER in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><p>Leads a specialized area which may have diverse functional elements. Frequently interacts with supervisors and/or functional peer group managers. May interact with senior management. Bachelors degree as well as at least 3 years Client Relations experience or appropriate related experience at Oracle. In addition, a proven track record of excellent problem solving and research skills, and excellent communication skills, while projecting a positive, professional image. Because of the nature of this position, you should have excellent communication skills, as well as the ability to provide leadership and direction to a professional team. As a Manager, you will demonstrate good judgment in the balancing of customer, employee, and company objectives. Your role will have an important part in the development and execution of the Client Relations yearly business plan. In addition, you will be responsible for establishing, implementing, and communicating departmental objectives and service levels. As a manager, you will be responsible for preparing and presenting employee performance appraisals on a regular basis. You will always be prepared to act as a company spokesperson to outside customers regarding their needs and inquiries.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>5 – 7 years technical support experience, 2+ years in management.</li><li>Strong understanding of Oracle Hospitality and F&B applications.</li><li>Experience in IT systems administration and POS solutions.</li><li>Graduate degree in technical, hospitality or business field.</li><li>Experience managing customer-facing operations in 24x7 environment.</li><li>Strong problem-solving and escalation handling.</li><li>Knowledge of SQL and OS desirable.</li><li>Familiarity with ITIL/service delivery best practices desirable.</li><li>Proven leadership and coaching skills.</li><li>Desire to deliver world-class customer service.</li><li>Excellent English and French communication; other languages an advantage.</li><li>Effective with stakeholders at all levels.</li><li>Shift flexibility (nights, weekends, holidays).</li><li>Organizational skills, ability to manage competing priorities.</li><li>Ability to represent Oracle with customers and executives.</li><li>Cross-cultural management skills.</li><li>Creative thinker with continuous improvement mindset.</li><li>Self-starter with resilience and results focus.</li><li>Manage stress, deadlines, and team morale.</li><li>Bachelors degree as well as at least 3 years Client Relations experience or appropriate related experience at Oracle.</li><li>Proven track record of excellent problem solving and research skills, and excellent communication skills, while projecting a positive, professional image.</li><li>Excellent communication skills, as well as the ability to provide leadership and direction to a professional team.</li><li>Good judgment in the balancing of customer, employee, and company objectives.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Technical Support Analyst is responsible for 1st level support for Oracle Hospitality OPERA product suite (OPERA PMS, OXI, OWS, S&C, Reporting & Analytics) and associated hotel interfaces. Join Oracle in Agadir Bay Oracle Hospitality is creating a new Customer Support Hub in Agadir Bay, Morocco and we are looking for talented professionals to be part of this exciting journey. This is your opportunity to: Shape the future of a world-class support center from the very beginning, delivering 24x7 expertise across the Oracle Hospitality product suite. Work with global teams supporting leading hotels and F&B businesses across EMEA. Develop deep expertise in Oracle Hospitality solutions, including OPERA and MICROS, with continuous training and certification opportunities. Grow your career within Oracle one of the world s most respected technology companies. Enjoy life in Agadir Bay, a vibrant coastal location with strong hospitality roots and a dynamic lifestyle. At Oracle, we don t just support our customers we build lasting partnerships. In Agadir, we are building a team that combines local talent with global best practices to deliver exceptional customer experiences. If you are passionate about technology, hospitality, and delivering excellence, we invite you to join us and help shape a first-class support hub in Morocco. Duties & Responsibilities Provide voice and remote support for hotel customers worldwide. Troubleshoot OPERA PMS issues (reservations, check-in/out, billing). Document solutions and ensure accurate case records in ICCP tool. Collaborate with Oracle teams to escalate and resolve issues. Act as customer advocate for hotel users and escalate gaps. Provide technical assistance via phone, email, and remote tools. Assist in OPERA configuration, installation, and training when required. Stay updated on OPERA new releases. Knowledge, Skills & Abilities Essential Minimum 2 years IT or hospitality systems support experience. Experience with hotel PMS applications, ideally Oracle OPERA. Graduate degree in technical, hospitality, or business field. Understanding of hotel operations (front office, reservations, housekeeping). Customer service experience with direct client interaction. Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint). Knowledge of OS (Windows, Oracle, VMware) desirable. SQL experience preferred. Other Requirements Commitment to high-quality customer service. Excellent English & German communication Strong troubleshooting and problem-solving ability. Organizational and multitasking skills. Flexibility for global 24x7 shifts including weekends and holidays. Cross-cultural awareness. Abilities Ability to build trust with hotel customers and Oracle colleagues. Independent worker and team player. Adaptable and able to prioritize in dynamic environments. Creative thinker to resolve problems and improve processes. Resilient under pressure with focus on service quality. **Note:** This role requires weekend support and shift work in a 24x7 global hospitality environment. Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That s why we re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing EMAIL_ADDRESS or by calling PHONE_NUMBER in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Career Level - IC3 In this role, you will be considered the lead customer liaison for 4 -10 strategic, top-revenue Support accounts, and will attend one-on-one meetings with representatives of the strategic accounts. You will be responsible for managing internal projects, such as creating internal training curricula and schedules, presenting across lines of businesses, identifying and driving productivity improvement opportunities, coordinating, preparing and qualifying Premier Analysts for Customer Visits and employee mentoring.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 2 years IT or hospitality systems support experience. Experience with hotel PMS applications, ideally Oracle OPERA. Graduate degree in technical, hospitality, or business field. Understanding of hotel operations (front office, reservations, housekeeping). Customer service experience with direct client interaction. Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint). Knowledge of OS (Windows, Oracle, VMware) desirable. SQL experience preferred. Commitment to high-quality customer service. Excellent English & German communication Strong troubleshooting and problem-solving ability. Organizational and multitasking skills. Flexibility for global 24x7 shifts including weekends and holidays. Cross-cultural awareness. Ability to build trust with hotel customers and Oracle colleagues. Independent worker and team player. Adaptable and able to prioritize in dynamic environments. Creative thinker to resolve problems and improve processes. Resilient under pressure with focus on service quality.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>ABOUT THE ROLE A lot of teams have been told to "shift left" and have taken it to mean one thing: hand the entire testing pyramid to the developers and hope for the best. The result is familiar. Thin or non-existent QA support, unit tests written to satisfy a coverage gate rather than catch anything, brittle end-to-end suites nobody trusts, and CI pipelines that get slower and more expensive every quarter with nobody tending them. Our clients keep asking us for the same thing: a senior quality mind who can come in, work alongside their engineers, and genuinely change how the team thinks about quality. Not someone to write all the tests for them, someone who makes the whole team better at owning them. That is this role. You will embed with a client, often working across more than one of their development teams, and raise the quality bar from the inside: at the whiteboard before any code is written, in the test suites at every level of the pyramid, and in the pipelines that ship the work. You lead the quality discipline through influence, mentoring, and worked examples, not by taking the testing off anyone's plate.</p><p>WHAT YOU'LL DO - Shift quality left, properly. Help teams catch defects at the cheapest possible moment: during refinement and task definition, before a line of code exists. Join story-writing and design discussions, ask the questions that surface ambiguity and edge cases early, and coach teams to build testability and clear acceptance criteria into the work from the start. - Lift the entire testing pyramid. Work with developers across the full range, from unit and integration tests through to end-to-end and system testing. Help them write tests that are fast, deterministic, and worth trusting; rebalance suites that are top-heavy or flaky; and establish what to test at each level, and why. - Make pipelines fast and cheap. Treat CI as a product. Profile and optimise pipeline definitions, cut wasted compute, parallelise and shard test execution sensibly, and shorten feedback loops so teams get a trustworthy signal in minutes, not hours. Help them see the time and cost their pipelines actually incur, and bring both down. - Bring AI into the quality toolkit. Help teams get real value from AI-assisted development: generating and maintaining tests, accelerating code review, and shortening feedback loops, while keeping a critical eye on what these tools produce so quality and trust do not slip. You champion these tools and show teams how to use them well. - Mentor and enable. This is the heart of the job. Pair with engineers, run workshops, review test code and pipeline changes, and leave behind teams that hold a higher quality bar on their own after you have gone. Success is measured by how much better the team is, not by how much you personally produced. - Own quality strategy across the SDLC. Assess where a team or programme stands, agree a pragmatic plan to improve it, and drive that plan through delivery: test strategy, environments and test data, release confidence, and the metrics that tell everyone whether quality is moving in the right direction.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Deep, hands-on quality experience across the entire testing pyramid, from unit tests to end-to-end and system testing, with well-reasoned opinions about what belongs where.</li><li>A real engineer's grasp of code. You read and write it comfortably, review pull requests on their merits, and earn the respect of senior developers because you speak their language.</li><li>Genuine fluency in Agile delivery and what shift-left means in practice: influencing quality at definition and design time, not only at the test phase.</li><li>Solid CI expertise. You can pick apart a pipeline, find the waste, and make it faster, cheaper, and more reliable. Tooling varies across our clients, so we care that you understand the principles; experience with the likes of GitHub Actions, GitLab CI, Jenkins, or CircleCI is the kind of thing we mean.</li><li>Comfort across the testing toolbox, whatever the stack. We work tool-agnostically and value transferable depth over any specific badge. To give a sense of the territory: Playwright, Cypress or Selenium for end-to-end; Jest, Vitest, JUnit or pytest at the unit and integration level; k6, JMeter or Gatling for performance.</li><li>A pro-AI outlook, backed by hands-on experience. You use AI-assisted development tools in your own work, understand where they help and where they bite, and can coach a team to adopt them without lowering the quality bar.</li><li>Outstanding mentoring and communication skills. You can teach, persuade, and shift a team's habits without holding formal authority over anyone, and you can do it with client stakeholders as readily as with engineers.</li><li>The seniority to walk into an unfamiliar team, quickly read where their quality really stands, and earn trust fast.</li><li>Experience in a consulting or client-facing setting, adapting to different teams, cultures, and codebases.</li><li>Exposure to performance, security, accessibility, or contract testing.</li><li>Familiarity with observability and what production telemetry tells you about quality.</li><li>Contributions to the wider community: talks, writing, open source, or mentoring beyond your own team.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><b>Join Yazaki. Connect to the future. </b></p><br> <p><b>Country</b>: Morocco (MA) <br>
<b>City</b>: Tangier<br>
<b>Worksite / Location</b>: Tanger Plant </p><br> <p><b>Job Function</b>: CFO_IT <br>
<b>Job Discipline</b>: <br>
<b>Job Family</b>: Infrastructure</p><br> <p>Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a IT Technician L2 in our plant in [[location]].</p><br>
<p><strong><span>Qualifications:</span></strong></p><br>
<ul>
<li>Bac +2 / Bac +3 diploma in IT, Computer Networks, Systems Administration, or equivalent.</li>
<li>Minimum 2 years of experience in IT support, network support, or industrial IT environment.</li>
<li>Good knowledge of networking basics: LAN/WAN, TCP/IP, DNS, DHCP, VLANs, routing, and switching.</li>
<li>Experience with network equipment such as switches, routers, access points, and firewalls.</li>
<li>Good troubleshooting skills for network, connectivity, hardware, and software incidents.</li>
<li>Experience with Windows operating systems, Microsoft Office, and basic endpoint support.</li>
<li>Basic knowledge of Active Directory, user accounts, permissions, and group policies.</li>
<li>Experience supporting printers, scanners, thin clients, laptops, desktops, and shop floor devices.</li>
<li>Ability to perform preventive maintenance and monitor IT infrastructure.</li>
<li>Basic understanding of cybersecurity rules, access control, and IT security best practices.</li>
<li>Ability to document technical actions, update network diagrams, and follow IT procedures.</li>
<li>Experience using ticketing tools such as ServiceNow or similar ITSM platforms is a plus.</li>
<li>Good communication skills in French and English.</li>
<li>Ability to work under pressure and respond quickly to production-impacting issues.</li>
<li>Team spirit, autonomy, discipline, and strong sense of responsibility.</li>
<li>Previous experience in an automotive or manufacturing environment is a strong plus.</li>
<li>
<p><strong><span>Key Responsibilities:</span></strong></p><br>
<ul>
<li>Provide first and second-level IT support to users across all departments.</li>
<li>Install, configure, maintain, and troubleshoot IT equipment such as desktops, laptops, printers, scanners, and peripherals.</li>
<li>Support hardware, software, network, and application-related incidents.</li>
<li>Manage and resolve IT support tickets within SLA deadlines, escalating issues when required.</li>
<li>Ensure quick first-response support for production-impacting incidents.</li>
<li>Monitor the status of IT systems, computers, printers, and network equipment.</li>
<li>Support network connectivity troubleshooting: LAN, Wi-Fi, IP configuration, DNS, DHCP, and VLAN-related issues.</li>
<li>Ensure compliance with Yazaki IT standards, security rules, and plant procedures.</li>
<li>Coordinate with internal IT teams, vendors, and other departments for issue resolution.</li>
<li>Support shop floor IT devices and ensure minimum downtime for production areas.</li>
<li>Participate in preventive maintenance and continuous improvement of IT services.</li>
</ul>
</li>
</ul><p>At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship. </p><br> <p>We are looking forward to receiving your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application! </p><br> <p>Ps. Didn't find what you are looking for?<br> Take a look at our careers page! Be careful though, you might find your next dream job. </p><br>
</div>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>The Biotherapeutics and Genetics Medicine department within Discovery Research is seeking a highly motivated Principal Scientist to join the in vivo antibody discovery team at AbbVie Bioresearch Center (ABC). The ABC site in Worcester, MA, offers a unique setting where Biotherapeutics discovery, development and manufacturing coexist in one location. The team partners with multidisciplinary groups across AbbVie focused on developing therapies for Immunology, Neuroscience, and Oncology. We utilize innovative approaches for antibody discovery including custom immunization strategies, advanced multiplex screening assays, and best-in-class automation platforms to enable successful antibody discovery against challenging targets. </p><br><p>As a member of the in vivo antibody discovery group, you will be responsible for leading innovative immunization-based antibody discovery. You will provide technical and strategic leadership across multiple immune discovery platforms, driving the identification of high-quality therapeutic antibody candidates for challenging targets and advanced antibody modalities. The successful candidate will combine deep expertise in antibody discovery technologies with strong program leadership, cross-functional collaboration, and external partner management.</p><br><p><strong>Key Responsibilities </strong></p><br><ul><li><p>Lead antibody discovery programs from hit identification, screening, lead selection, and candidate nomination. </p><br></li></ul><ul><li><p>Design and execute novel antigen engineering strategies and immunization approaches, to maximize immune response quality and diversity. </p><br></li></ul><ul><li><p>Provide technical leadership across multiple antibody discovery platforms, including B cell-based discovery, immune repertoire screens and hybridoma </p><br></li></ul><ul><li><p>Lead identification of antibody and VHH modalities for diverse therapeutic programs and multispecifics. </p><br></li></ul><ul><li><p>Evaluate and implement emerging antibody discovery technologies, including AI-enabled workflows, machine learning, computational biology, and laboratory automation, to expand platform capabilities and accelerate discovery. </p><br></li></ul><ul><li><p>Direct hybrid discovery campaigns that integrate internal capabilities with external partners while proactively identifying and mitigating scientific/ operational risks. </p><br></li></ul><ul><li><p>Mentor scientists and provide technical guidance across antibody discovery programs. </p><br></li></ul><ul><li><p>Contribute to the scientific reputation of the organization through publications, patents, presentations, and external collaborations.</p><br></li></ul><br>Qualifications<br><br><ul><li><p>BS, MS, or PhD in immunology, biochemistry, molecular biology, bioinformatics or a related scientific field with typically 6+ (PhD), 12+ (MS), or 14+ (BS) years of industry experience. </p><br></li><li><p>Deep hands-on expertise in antibody discovery platforms, such as single B cell cloning, immune repertoire screening and hybridoma. </p><br></li><li><p>Extensive experience designing antigens and novel immunization strategies for challenging therapeutic targets. </p><br></li></ul><ul><li><p>Strong expertise in hit identification, screening cascade design, lead triage, and lead selection. </p><br></li></ul><ul><li><p>Experience with VHH discovery platforms using camelids and transgenics. </p><br></li></ul><ul><li><p>Working knowledge of antibody engineering principles, developability assessment, and sequence liability evaluation. </p><br></li></ul><ul><li><p>Adept at identifying and working with novel solutions—such as AI-based antigen design, and laboratory automation. </p><br></li></ul><ul><li><p>Demonstrated ability to critically evaluate and implement new antibody discovery technologies and methodologies. </p><br></li></ul><ul><li><p>Team player with proven flexibility to deal with changing timelines and shifting work priorities. </p><br></li></ul><p><strong>Desired </strong></p><br><ul><li><p>Experience with rabbit antibody discovery workflows.</p><br></li></ul><ul><li><p>Knowledge of bioinformatics pipelines and concepts used to analyze NGS data. </p><br></li></ul><ul><li><p>Familiarity with computational antibody discovery, AI/ML-enabled design, and laboratory automation technologies. </p><br></li></ul><ul><li><p>Proven ability to lead multidisciplinary discovery teams across biology, protein sciences, engineering, computational sciences, and project management. </p><br></li></ul><ul><li><p>Strong organizational and project leadership skills with demonstrated success delivering complex discovery programs.</p><br></li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our short-term and long-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>The Knowledge Management and Strategic Initiatives role will develop & advocate strategic positions for CMC regulatory/CMC issues with cross functional internal stakeholders and on behalf of AbbVie in key areas that will meaningfully impact acceleration of AbbVie’s portfolio. This can be accomplished through active engagement with internal cross-functional and external groups and serving as a scientific/technical resource within RA CMC that provides guidance/direction to our staff to develop robust product strategies that integrate CMC regulatory policy and expectations.</p><br><p>Responsibilities</p><br><ul><li>Deliver strategic CMC regulatory insights and guidance to cross functional stakeholders by sharing expertise, monitoring industry trends, and implementing emerging regulatory expectations. </li><li>Lead data-driven decision-making by leveraging internal and external regulatory databases to analyze trends and optimize submission and response strategies. </li><li>Oversee development and continual updating of regulatory CMC process documents, templates, and knowledge resources to ensure alignment with current requirements and best practices </li><li>Influence cross functional internal stakeholders and drive alignment by implementing regulatory expectations through updated position papers and policies, and ongoing stakeholder engagement. </li><li>Collaborate with RA CMC regional SMEs to monitor and address emerging regulatory CMC trends across global markets, ensuring proactive regulatory compliance, knowledge sharing and maintenance of AbbVie’s Reg Requirements Portal. </li><li>Advise on critical regulatory submissions and cross-functional CMC initiatives, ensuring content consistency and best practices across programs. </li><li>Advocate with regulatory agencies, industry groups, and external stakeholders to drive a CMC regulatory environment that fosters innovation and patient access. </li><li>Champion AI implementation for CMC regulatory applications and lead internal assessment of emerging CMC topics, guiding sub-teams to effective outcomes. </li><li>Lead benchmarking, contribute to industry publications and forums, and drive review and commentary on draft CMC guidances to influence regulatory best practices. </li></ul><br>Qualifications<br><br><p>Required Education: Bachelor’s degree in pharmacy, biology, chemistry, Engineering or related subjects. </p><br><p>Preferred Education: Advanced degree (M.S., Ph.D or Pharm.D) in a scientific, health, or business discipline. </p><br><p>Regulatory certifications are a plus. </p><br><p>Required Experience: 12-plus years biopharmaceutical experience with at least 8-plus years in regulatory affairs and 5-plus years demonstrated enterprise leadership (as described above) including: </p><br><ul><li>Drug Development/CMC experience is most relevant. </li><li>Strong knowledge of global CMC regulatory requirements and guidelines.</li><li>Excellent influencing and communication, negotiation, and advocacy skills. </li><li>Proven ability to build and maintain relationships with regulatory authorities and industry stakeholders. </li><li>Strategic thinker with the ability to influence and drive CMC regulatory policy changes. </li><li>Strong external presence established through industry forums, conference presentations, or publications. </li><li>Good understanding of the business/enterprise. </li><li>Experience working in complex and matrix environment. </li><li>Experience developing and implementing successful and innovative global regulatory strategies for CMC. </li></ul><p>Preferred Experience: 15-plus years biopharmaceutical experience including: 12-plus years in regulatory affairs or R&D, or Manufacturing and/or direct experience working at FDA or with other major global health authorities or at CMC focused trade associations. </p><br><p>Note: Higher education may compensate for years of experience</p><br><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of thisposting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location,and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our long-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission,incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless anduntil paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Functions as the strategic business leader of the property s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees and provides a return on investment.</p><p><strong>CORE WORK ACTIVITIES</strong></p><p><strong>Developing and Maintaining Food and Beverage/Culinary Goals</strong></p><ul><li>Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.</li><li>Reviews financial reports and statements to determine how Food and Beverage is performing against budget.</li><li>Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy.</li><li>Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department s financial performance.</li><li>Establishes challenging, realistic and obtainable goals to guide operation and performance.</li><li>Strives to improve service performance.</li></ul><p><strong>Developing and Maintaining Budgets</strong></p><ul><li>Develops and manages Food and Beverage budget.</li><li>Monitors the department s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.</li><li>Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.</li><li>Focuses on maintaining profit margins without compromising guest or employee satisfaction.</li></ul><p><strong>Leading Food and Beverage/Culinary Team</strong></p><ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li><li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li><li>Serves as a role model to demonstrate appropriate behaviors.</li><li>Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.</li><li>Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change.</li><li>Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).</li><li>Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage team.</li><li>Ensures direct reports do the same for their team.</li><li>Develops a food and beverage operating strategy that is aligned with the brand s business strategy and leads its execution.</li><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li><li>Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.</li></ul><p><strong>Ensuring Exceptional Customer Service</strong></p><ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li>Reviews findings from comment cards and guest satisfaction results with F& B team and ensures appropriate corrective action is taken.</li><li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li><li>Empowers employees to provide excellent guest service.</li><li>Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.</li><li>Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.</li></ul><p><strong>Managing and Conducting Human Resource Activities</strong></p><ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).</li><li>Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.</li><li>Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</li><li>Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.</li><li>Brings issues to the attention of Human Resources as necessary.</li><li>Ensures employees are treated fairly and equitably.</li><li>Coaches team by providing specific feedback to improve performance.</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.</li></ul><ul><li><strong>Skills and Knowledge</strong></li><li>Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.</li><li>Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.</li><li>Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.</li><li>Applied Business Knowledge - Understanding market dynamics, enterprise level objectives and important aspects of the company s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.</li><li>Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.</li></ul><p></p></section>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> ;</span> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> ;</span> </div>
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Job : <p>As a Quality Manager, you will play a central, cross-functional, and structuring role in maintaining, deploying, and continuously improving our QSE management system, ensuring its compliance with applicable standards and its alignment with the company's strategic directions.</p><br><br><p><strong>Your main mission</strong></p><br><br><p>Ensure the quality of processes and products, preserve the safety of employees and stakeholders, control environmental impacts, and ensure the effectiveness of the laboratory management system.</p><br><br><p><strong>Your main responsibilities</strong></p><br><br><ul><li><strong>QSE System Management & Regulatory Compliance</strong><ul><li>Advise management in the development, definition, and evolution of the Quality, Safety, and Environment policy.</li><li>Lead the QSE Management System in accordance with the requirements of applicable standards (ISO 9001, ISO 14001, ISO 45001, ISO/IEC 17025, and other relevant standards).</li><li>Ensure monitoring of normative, regulatory, and legislative requirements related to the company's activities.</li><li>Identify gaps against applicable requirements and propose necessary actions to ensure compliance.</li><li>Define QSE objectives, contribute to the development of associated action plans, and monitor their deployment.</li><li>Provide QSE reporting to management and contribute to strategic decision-making.</li></ul></li><li><strong>Performance Evaluation and Continuous Improvement</strong><ul><li>Evaluate the effectiveness of the management system by monitoring performance indicators, stakeholder satisfaction, product conformity, personnel safety, and environmental impact control.</li><li>Identify improvement opportunities and lead actions aimed at strengthening process performance.</li><li>Participate in continuous improvement projects and organizational and industrial optimization initiatives.</li><li>Contribute to the reduction of costs related to non-quality and the improvement of overall performance.</li></ul></li><li><strong>Audits, Risks, and Corrective Actions</strong><ul><li>Coordinate the QSE internal audit program and oversee external audits (client, certification, accreditation).</li><li>Lead the analysis of causes for accidents, incidents, non-conformities, QSE malfunctions, and customer complaints.</li><li>Define and monitor corrective and preventive actions until their closure and effectiveness verification.</li><li>Conduct internal controls and propose necessary measures to maintain system compliance.</li></ul></li><li><strong>Laboratory Quality & ISO/IEC 17025 Requirements</strong><ul><li>Ensure the implementation, updating, and improvement of the laboratory management system.</li><li>Ensure the effectiveness of laboratory activities and compliance with impartiality, confidentiality, and competence requirements.</li><li>Raise laboratory staff awareness of professional integrity, impartiality, and confidentiality rules.</li><li>Identify gaps related to laboratory activities and implement actions to prevent their recurrence.</li><li>Oversee monitoring and measuring equipment (calibrations, verifications, maintenance).</li></ul></li><li><strong>Product, Process, and Customer Relationship Quality</strong><ul><li>Define monitoring plans including control ranges, measurement methods, applicable documents, and data to be collected.</li><li>Monitor the conformity of industrial products and processes.</li><li>Manage customer complaints, coordinate associated investigations, and ensure impartiality in reviewing and approving responses.</li><li>Participate in the technical study of tenders and the integration of customer requirements into internal processes.</li></ul></li><li><strong>Safety, Environment, and Risk Prevention</strong><ul><li>Ensure that health, safety at work, and environmental requirements are considered in the company's activities.</li><li>Participate in and monitor the Safety and Hygiene Committee (CSH).</li><li>Supervise waste management from collection to treatment, disposal, or recycling.</li><li>Monitor regulatory controls and ensure compliance with applicable obligations.</li></ul></li><li><strong>Animation, Communication, and Skills Development</strong><ul><li>Lead awareness and communication actions related to quality, safety, and environment.</li><li>Train and support employees on occupational health and safety risks, environmental impacts, and management system requirements.</li><li>Participate in identifying training needs and contribute to the development of internal skills.</li><li>Promote team buy-in to quality, safety, environment, and continuous improvement initiatives.</li></ul></li></ul> <br> <br> Required profile : <p><strong>Education</strong></p><br><br><ul><li>Hold an engineering degree or a Master's degree in Industrial Systems Management, Quality and Organizations Management, or equivalent.</li></ul><p><strong>Experience</strong></p><br><br><ul><li>Proven experience in leading and implementing integrated management systems (IMS).</li><li>Experience in an industrial environment is a plus.</li></ul><p><strong>Technical skills</strong></p><br><br><ul><li>Proficiency in ISO standards (9001, 14001, 45001).</li><li>Skills in process mapping, writing procedures, and document management.</li><li>Mastery of audit techniques, risk analysis, and problem-solving.</li><li>Professional English is desired.</li></ul><p><strong>Personal qualities</strong></p><br><br><ul><li>Rigorous, methodical, with a strong analytical mind and a great sense of organization.</li><li>Team spirit, interpersonal skills, and strong communication abilities to collaborate effectively with teams.</li><li>Results-oriented and strong customer satisfaction focus.</li><li>Sense of pedagogy, diplomacy, and a strong appetite for innovation and continuous improvement.</li></ul> <br><br> </div>
<p>Position Summary As the Global Institute's work expands, AI has become central to that vision: a force reshaping classrooms and systems, and a tool for connecting practitioners at scale. Launched in November 2025, the AI Literacy & Creator Collective has grown to 1,810 education practitioners across 93 countries, moving educators from dependency on AI tools built elsewhere to agency as co-architects of AI's role in their own classrooms. The Director of AI and Educational Technology will provide strategic and operational leadership across the Global Institute s AI and EdTech portfolio: AI Literacy & Creator Collective The Better Future Hub The AI EdTech Entrepreneur Community. The role sets direction, builds team capacity, secures resources, and represents the GI's AI and EdTech agenda to senior leadership, network partners, and external funders.</p><p>About the Global Institute The Global Institute for Shaping a Better Future fosters global learning among people committed to reshaping education so that young people can shape a better future. By engaging practitioners across borders, the GI surfaces and spreads what works, building leadership while generating new evidence, tools, and resources that accelerate collective progress toward a shared vision: that all children have the education and support to shape a better future.</p><p>Key Responsibilities</p><p>Strategic Leadership</p><ul><li>Drive the AI and EdTech vision for the Global Institute, refining and implementing a strategy that aligns the AI Literacy & Creator Collective, the Better Future Hub, and the AI EdTech Entrepreneur Community with the GI's broader AI learning agenda.</li><li>Lead the integration of the AI Literacy & Creator Collective into the Global Institute, overseeing its evolution into a more deeply integrated next phase (AI LCC 2.0) and its migration onto the Better Future Hub.</li><li>Set the strategic direction and product roadmap for the Better Future Hub, the GI's public-facing knowledge commons.</li><li>Continuously evaluate the evolving needs of the network and the impact of the GI's AI and EdTech work, using these insights to sharpen strategy and resource allocation.</li></ul><p>Building Strategic Relationships and Partnerships</p><ul><li>Support the Chief Learning Officer in cultivating and managing partnerships with frontier AI companies, technology funders, and platform providers (including Anthropic, Atlassian, Zoom, and others) to expand network access to AI tools, training, and infrastructure.</li><li>Serve as a point of contact for funding proposals tied to the AI and EdTech portfolio, ensuring concept notes and learning agenda documents remain coherent and legible across multiple funders.</li><li>Work with the Chief Learning Officer and Director of the Global Institute to align AI and EdTech strategy with broader organizational priorities and donor relationships.</li><li>Support the development of regional chapters of the AI Literacy & Creator Collective, working with network partners to extend the model into new geographies.</li></ul><p>Facilitating Strong Network Learning</p><ul><li>Foster a vibrant, global learning community of educators, alumni, and network staff engaging with AI, ensuring the AI Literacy & Creator Collective continues to scale its reach and depth of engagement.</li><li>Lead the strategic launch of the AI EdTech Entrepreneur Community, defining its purpose, membership model, and connection to the GI's broader mission and learning agenda.</li><li>Oversee the content strategy, taxonomy, and editorial workflow for the Better Future Hub, ensuring resources are discoverable, well-organized, and useful to a global, multilingual audience.</li><li>Champion a learning culture that treats educators as co-architects of AI in education, not passive recipients of tools built elsewhere.</li></ul><p>External Engagement and Thought Leadership</p><ul><li>Serve, alongside the Chief Learning Officer of AI and EdTech, as an internal and external point person for the GI's AI and EdTech work, including identifying speakers for engagements and supporting public-facing communications.</li><li>Represent the Global Institute at public moments, including the UNGA showcase and other global convenings, articulating the GI's distinct approach to AI and educational equity.</li><li>Elevate the perspectives of network educators and alumni in global AI and EdTech conversations, advocating for equitable, contextually grounded approaches to AI in education.</li><li>Support board-level reporting and senior stakeholder updates on the AI and EdTech portfolio as required.</li></ul><p>Team and Operational Leadership</p><ul><li>Build and lead a team supporting the AI and EdTech portfolio, beginning with a dedicated AI Specialist, providing guidance, mentorship, and support to ensure high performance against shared goals.</li><li>Oversee day-to-day execution across the portfolio, including budget development for the Better Future Hub and AI LCC 2.0, content production, and planning of flagship learning experiences and events.</li><li>Manage delivery against key performance indicators for funder-supported projects, in close collaboration with finance, network partners, and other internal stakeholders.</li><li>Capture and analyze impact data and success stories across the portfolio to inform strategy and support donor and board communications.</li></ul><p>Qualifications</p><ul><li>Minimum 8 years of progressive leadership experience in educational technology, AI integration, or global educational transformation.</li><li>Demonstrated experience leading multi-stakeholder strategic initiatives across global markets or distributed networks.</li><li>Proven track record in product strategy, content management, or digital platform oversight (knowledge commons/hubs).</li><li>Experience cultivating strategic partnerships with corporate tech partners, donors, and philanthropic foundations.</li><li>Technical fluency in generative AI applications, EdTech infrastructure, and pedagogical frameworks.</li><li>Strong team leadership skills with a track record of hiring, mentoring, and managing high-performing staff.</li><li>Excellent written and verbal communication skills with experience presenting at international conferences or board-level meetings.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 8 years of progressive leadership experience in educational technology, AI integration, or global educational transformation.</li><li>Demonstrated experience leading multi-stakeholder strategic initiatives across global markets or distributed networks.</li><li>Proven track record in product strategy, content management, or digital platform oversight (knowledge commons/hubs).</li><li>Experience cultivating strategic partnerships with corporate tech partners, donors, and philanthropic foundations.</li><li>Technical fluency in generative AI applications, EdTech infrastructure, and pedagogical frameworks.</li><li>Strong team leadership skills with a track record of hiring, mentoring, and managing high-performing staff.</li><li>Excellent written and verbal communication skills with experience presenting at international conferences or board-level meetings.</li></ul><p>Additional Desirable Skills / Experiences</p><ul><li>Deep familiarity with Teach For All's network model and global approach.</li><li>Fluency in additional languages beyond English (e.g., Spanish, French, Arabic).</li><li>Prior experience designing entrepreneurship communities or global incubator programs.</li></ul>
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Company culture : <p><strong>Air Arabia</strong> is defined by a deeply <strong>human and collaborative</strong> culture, where trust, teamwork, and mutual support guide everyday operations.<br>
Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees.<br>
This people-centric mindset is reinforced by strong <strong>structure and process discipline</strong>, essential for quality, reliability, and safety in aviation.<br>
<strong>Performance</strong>, ambition, and a healthy competitive spirit contribute to the company’s drive, while <strong>innovation</strong> supports continuous improvement in a fast-evolving industry.
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<br> Job : <p><strong>Job Purpose</strong></p><br><br><p>Nominated by the airline and accepted by the respective civil aviation authority as "Post Holder", the job holder shall monitor and verify all activities in the areas of Flight Operations, Ground Operations, Flight Training, and Engineering Maintenance ensuring all are being carried under the supervision of the relevant "Nominated Post Holder" in compliance with the airline, respective civil aviation authority, and other Regulatory Bodies' standard requirements and regulations. </p><br><br><p><strong>Key Result Responsibilities</strong></p><br><br><p>1- Leads the "Quality Assurance" team and operational activities ensuring all are as per standards, rules and regulations required by the respective civil aviation authority, manufacturer's manuals, and the airline's adopted policies and procedures with focus on safety, efficiency, cost-effectiveness, and human factors considerations.<br>2- Verifies and ensures that Company's established operations, policies, procedures and internal rules and regulations are met under the supervision of the relevant "Nominated Post Holder" and are in compliance and accordance with:<br>a. Conditions and Restrictions of the AOC.<br>b. Applicable Regulatory Requirements<br>c. All relevant Authority Regulations and additional standards set by the Airline.<br>3- Acts as the ultimate accountable manager to ensure that "Quality Assurance Program" is adequately and timely established and implemented in compliance and accordance with applicable regulations and approved manuals.<br>4- Plans, implements and monitors the annual audit plan and inspections; identifies non-conformities, problems or deficiencies and proposes corrective measures and alternative solutions. Monitors and assures that corrective actions are timely taken and placed effective by the responsible line manager.<br>5- Advises the "Accountable Manager" on Quality related matters and supports with needed information and independent assessment of audits and inspections results as well on correction loops as a regular standard basis for the formal management's evaluation of the Quality System effectiveness.<br>6- Establishes effective working relationships/liaises with the respective civil aviation authority, regulatory bodies, Airbus, OEMs, Suppliers, Vendors and Airline Customers, etc., to pursue and facilitate function related needs.</p><br><br><p>7- Sets, implements, and enforces the overall "Quality Assurance" system: policies, procedures, manuals based on regulations, inputs, and recommendations from the Department /Function Heads and Line Managers.</p><br><br><p>8- Establishes, promotes and maintains a corporate culture where "Quality" and "Safety" have top priority in all activities run by all employees (quality and safety awareness) and ensures all aspects of airline operations comply with the Airline's aviation safety Program.</p><br><br><p>9- Partners with departments to ensure all concerns of the "Manager Safety" and "Manager Security" are addressed to concerned, investigated, and resolved in compliance with the Airline's Safety Program.<br>10- Collaborates with Stakeholders such as Legal, Finance, HR and other cross-functional departments and teams to carry out function-related work ensuring timely delivery, efficiency, and cost-effectiveness in utilization of resources, systems and tools.<br>11- Manages the skills and performance of the "Quality Team" with focus on knowledge sharing, process improvement as well as career enhancement. Motivates, coaches, mentors and monitors the overall performance of the team members to achieve high standards in delivering results.<br>12- Partners with HR to set objectives and identify KPIs for the respective team members; ensures his/her subordinates are fully aware and knowledgeable of their targets. Provides on-going support and supervision to the team members to assist them achieve their goals and bridge any gaps identified.<br>13- Provides necessary guidance and support to the Hubs on various matters (policies, procedures, regulations, contracts, communication with vendors, etc.) to assist them in their audit checks.<br>14- Represents the airline officially at the "Authorities", "Regulatory Bodies" and externally in all "Quality" related matters, meetings and events.<br> </p><br><br> <br> Required profile : <p><strong>Qualifications (Academic, training, languages)</strong></p><br><br><p>Post Holder Maintenance/Post Holder Operations</p><br><br><p>Aircraft Maintenance Engineer Licence (CAR66- AMEL),and/or a Bachelor degree in Aircraft Engineering/Aeronautical/Auditing or equivalent;<br>Alternately, a diploma or certificate in the related field and/or ATPL (Airline Transport Pilot License - more than 3000 FH) from a recognized institution combined with needed experience and exposure.<br>Must have completed formal aeronautical maintenance training if it was not his/her major.<br>Must be eligible for approval by the respective civil aviation authority as Manager Quality Assurance "Post Holder".<br>Certificates related to Auditing, Quality Assurance and/or Compliance such as IOSA or ISO - Lead Assessor are highly desirable and some may be treated as conditional for this role.<br>Proficient in Microsoft Office (Advanced Excel and PowerPoint)<br>Excellent command over both written and verbal communication skills: reporting, presentations, etc.<br>Fluent in English Language & national language of country of employment is a plus.</p><br><br><p><strong>Work Experience</strong></p><br><br><p> - 8+ years of working experience in different disciplines in the aviation/airline industry, with a minimum of 4 years at least leading the "Quality Assurance" or "Compliance" function; low cost airline experience is a plus.<br>- Extensive knowledge in civil aviation authority and regulatory bodies' rules and regulations and requirements pertaining to Flight Operations, Ground Operations, Flight Training, and Engineering Maintenance: policies, procedures, manuals, certification, and licensing.<br>- General knowledge in ICAO ISARPS.<br>- In-depth knowledge and experience in airline documentation and records control systems.<br>- Aircrafts technical knowledge and relative exposure to aircrafts maintenance is a plus.<br>- Comprehensive knowledge and working exposure to Safety and Security functional requirements and measures in airlines; knowledgeable in internal/external audit practices.<br>- Experienced in managing the continuing airworthiness of aircrafts in line with Authorities, Manufacturers, and OEMs standard requirements.<br>- Experienced in designing and implementing policies, procedures and manuals as per business needs and in line with adopted regulations and approved quality standards.<br>- Influential at all levels including internal and external parties; experienced in managing relationships at work place and managing a diverse team of people (Skills/Experience).<br>- Proven skills in analysing data, identifying pitfalls and recommending corrective measures.<br>- Cost-oriented, possesses effective problem solving and decision making skills.</p><br><br> <br><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>AbbVie Bioresearch Center in Worcester, MA is seeking a Facilities Engineer to join the Facilities Engineering group. The Facilities Engineer will play an important role in helping ensure safe, reliable, compliant, and efficient facility operations through effective technical support, problem solving, and collaboration with internal stakeholders and external vendors. This role will support day-to-day facility needs while contributing to the management of facility maintenance and the planning, coordination, and execution of facility improvement projects and related maintenance activities across a multi-site campus that includes biomanufacturing, research, administrative, and warehouse environments. The position will also support small- to medium-sized projects that sustain and improve site infrastructure and building systems. Strong attention to detail, sound judgment, and the ability to work across multiple functional areas are essential to help identify issues, coordinate solutions, and support timely completion of assigned work. The role will also involve site walks, field assessments, drawing review, vendor coordination, and other activities needed to support ongoing facility operations and improvements.</p><br><p>Responsibilities</p><br><ul><li>Plan and execute small- to medium-sized facility projects involving site infrastructure, utilities, building systems, and supporting equipment through the full project lifecycle, including scope management, scheduling, budgeting, and coordination of activities with internal stakeholders and contractors. Partner with stakeholders and end users to gather requirements, define needs, and support solution development. </li><li>Manage the work order lifecycle, including creation, planning, coordination, execution, documentation of completed activities, and closeout in the CMMS system (Maximo) in accordance with company procedures. Create and coordinate follow-up actions as needed to maintain reliable facility operations. </li><li>Host vendors and contractors on site, support coordination of work, and ensure adherence to site standards and expectations. </li><li>Conduct site walks, field assessments, surveys, and investigations to define scope, identify issues, and verify field conditions. Develop remediation plans based on findings and manage execution through work orders and internal and external vendors. </li><li>Assist in troubleshooting facility and utility-related issues and coordinate corrective actions with internal teams and external vendors. Provide prompt response to reported facility issues and demonstrate the ability to think clearly under pressure in a cGMP environment. </li><li>Review drawings, sketches, specifications, and redlines to support maintenance, project, and repair activities. </li><li>Ensure all work is performed in accordance with applicable policies, procedures, safety expectations, and compliance requirements. </li><li>Partner with a diverse customer base and deliver strong service. Maintain effective working relationships with internal and external collaborators, and communicate tactfully and respectfully in oral, written, and presentation formats. </li><li>Demonstrate strong problem-solving and analytical skills to meet departmental, site, and divisional targets and objectives. </li><li>Improve methods, designs, and processes by identifying and implementing innovative ideas and cost-saving opportunities, and by developing practical solutions to problems. </li></ul><br>Qualifications<br><br><ul><li>A Bachelors Degree in Engineering, science or closely related discipline is desired, or equivalent technical experience plus demonstrated competence, with a desired 2+ years of significant engineering and/or operational experience. Additional post-graduate education may contribute towards the desired years of experience.</li><li>Has demonstrated competency within a discipline.</li><li>Possesses a working technical knowledge and application of concepts, practices, and procedures. Ability to work on problems of moderate scope where analysis of situations or data requires a review of identifiable factors. Demonstrates judgment within defined procedures and practices to determine appropriate action.</li><li>Interacts well with diverse groups within engineering and maintains strong working relationships with internal and external collaborators.</li><li>Listens to and understands others' points of view and articulates tactfully and respectfully one's own perspective orally, in writing, and in presentations.</li><li>Works well with other engineers in a collaborative, fast-paced goal-driven environment.</li><li>Possesses interpersonal skills to negotiate and reconcile differences.</li><li>Has a technical background in health care, medical devices, pharmaceutical, biologics, or similar industries (preferred).</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br></li></ul><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<h2 class="h5">Job description</h2>
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<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> Background and Organizational Context <br> <p>UNDP Morocco Country Programme Document (CPD) for the period 2023 to 2027 Programme will focus on three UNSDCF priority outcome areas: </p><br> <p>(a) inclusive economic transformation and sustainability (UNSDCF outcome 1); </p><br> <p>(b) inclusion and social protection (UNSDCF outcome 3); and </p><br> <p>(c) governance, resilience, and local development (UNSDCF outcome 4). </p><br> <p>Using a portfolio approach, wherever possible, UNDP interventions and its financing framework for economic transformation and sustainability will be informed by the engagement with vulnerable groups under the inclusion/social protection outcome area to design appropriate responses. Similarly, interventions under both inclusion/social protection and economic transformation, as well as Goals-related data monitoring, will inform the design of policies and processes to be supported under the governance, resilience, and local development outcome area – to improve the quality of policy coherence and services under the other outcome areas.</p><br> <p>UNDP is striving to ensure its procurement function and practices are an integral part of UNDP’s competitive advantage as a development partner of choice. This requires placing more attention on strategically integrating procurement at the project design stage, stimulating innovation in specifications and technologies, and adopting more sustainable production and consumption practices that align with UNDPs sustainable development goals. Sustainable procurement means making sure products, services, and purchases are as sustainable as possible with the lowest environmental impact and most positive social results. In implementing UNDP strategic procurement priorities, Country offices will strive to use flexible methods for high-value/low-risk and timely delivery that meet the needs of its clients and key stakeholders.</p><br> <br> Position Purpose <br> <p>Under the guidance and direct supervision of the DRR, Operations Manager, or Procurement Specialist, the Procurement Associate provides leadership in execution of procurement services in CO ensuring their effectiveness, transparency, and integrity. The Procurement Associate supervises and leads the support staff of the CO Procurement Unit. S/he promotes a client-focused, quality, and results-oriented approach in the Unit. </p><br> <p>The Procurement Associate works in close collaboration with Operations, Programme and project teams in the Country Office, Region and UNDP HQ as well as with vendors and Government officials to deliver information, provide advisory support, and resolve complex procurement-related issues. </p><br> <p>UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.</p><br> <br> Key Duties and Accountabilities <br> <strong>1.) </strong>Administer and supportimplementation of innovative and sustainable procurement strategies and policies that are in alignment with principles of fairness, integrity and transparency to achieve best value for money. <br> <ul> <li>Ensure full compliance of procurement activities with UNDP rules, regulations, policies, and strategic priorities through implementation of effective internal controls and proper functioning of UNDP’s client–oriented procurement management system. </li> <li>Elaborate/establish internal procurement Standard Operating Procedures (SOPs), map CO procurement business processes, and assist in managing workflows in Procurement Unit in coordination with supervisor. </li> <li>Conducts research to provide input to the formulation and implementation of the CO contract strategy that includes tendering processes and evaluation, managing the contract and contractor, legal considerations and payment conditions; and strategic procurement that includes sourcing strategy, supplier selection and evaluation, quality management, and cost reduction strategies. </li> </ul> <br> <p>2.) Organize procurement processes for CO, projects, and collaborate with other UN Agencies.</p><br> <br> <ul> <li>Consolidate procurement plans for the office and projects, and monitor their implementation for the country office and projects.</li> <li>Organize procurement processes that include preparation and conduct of RFQ, ITB or RFP, and the receipt and evaluation of quotations, bids or proposals in full compliance with UNDP rules and regulations. </li> <li>Conduct preliminary review of submissions to internal procurement review committees (CAP, RACP and ACP). </li> <li>Prepare Purchase Orders and contracts in and outside e-procurement systems, prepare purchase orders for contracting services, and create vendors and buyer profiles in e-procurement. Implement internal control system that ensures purchase orders are duly prepared, dispatched, and corrected on a timely basis when there are budget check errors or other problems.</li> <li>Implement harmonized procurement services and analyze new opportunities for joint procurement for the UN agencies in line with the UN reform.</li> </ul> <br> 3.) Implement a sourcing strategy and e-procurement tools to find best values in marketplace and align purchasing strategy to project and CO goals. <br> <ul> <li>Develop and update rosters of suppliers. </li> <li>Implement supplier selection and evaluation.</li> </ul> <br> <p>4.) Facilitate procurement knowledge building and knowledge sharing in CO, Region and UNDP.</p><br> <br> <ul> <li>Organize procurement training for operations and project staff.</li> <li>Organize procurement training for vendors on e-procurement modules.</li> <li>Synthesize lessons learned and best practices in procurement.</li> <li>Make sound contributions to knowledge networks and communities of practice.</li> </ul> <br> 5.) Ensures organization of logistical services focusing on achievement of the following results. <br> <ul> <li>Organization of travel including purchase of tickets, DSA calculation, PO preparation; arrangement of shipments; conference facilities arrangements.</li> <li>Timely conducted DSA, travel agencies, vehicle maintenance, hotel and conference facilities surveys.</li> </ul> <br> The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization. <br> Supervisory/Managerial Responsibilities: Supervises support staff in Procurement Unit <br> Requirements: <br> <i><strong>Education</strong></i> <br> <ul> <li>Secondary education is required </li> <li>A university degree (bachelor´s degree) in Business Administration, Public Administration, Finance, Economics or equivalent will be given due consideration, but it is not a requirement.</li> <li>CIPS level 3 is highly desirable for this position and candidates holding this level at the time of application will have a distinct advantage. If the desired certification is not available at the time of recruitment, it should be obtained within one year of recruitment. Candidates holding a CIPS certification at any level below at the time of application will have a proportionate advantage.</li> </ul> <br> <p><i><strong> Experience, Knowledge, and Skills</strong></i></p><br> <br> <ul> <li>Minimum of 7 years (with secondary education) or 4 years (with bachelor’s degree) of relevant progressively responsible administrative experience is required at the national and international level. </li> <li>At least 3 years in managing public sector procurement of goods and services is desired. </li> <li>Experience in the usage of computers and office software packages (MS Word, Excel, etc) and advance knowledge web-based management systems such as ERP is required.</li> <li>Experience in UN/UNDP and/or international multi-lateral organizations and/or emergency, crisis humanitarian, and development context is desired.</li> <li>Experience in contract management, legal considerations, payment conditions, and/or strategic procurement in the marketplace is desired. </li> <li>Experience in managing medium-sized tendering and evaluation processes is desired.</li> <li>Experience in the public sector procurement of goods and services is desired.</li> </ul> <br> <p><strong>Language requirements </strong> </p><br> <br> <ul> <li>Fluency in French and Arabic is required.</li> </ul> <br> <p><i><strong>Expected Demonstration of Competencies</strong></i></p><br> <br> <i><strong>Core : </strong></i> <br> <p><strong>Achieve Results</strong></p><br> LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work <br> <p><strong>Think Innovatively</strong></p><br> LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking <br> <p><strong>Learn Continuously</strong></p><br> LEVEL 2: Go outside comfort zone, learn from others and support their learning <br> <p><strong>Adapt with Agility </strong></p><br> LEVEL 2: Adapt processes/approaches to new situations, involve others in change process <br> <strong>Act with Determination </strong> LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously <br> <p><strong>Engage and Partner</strong></p><br> LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships <br> <p><strong>Enable Diversity and Inclusion</strong></p><br> LEVEL 2: Facilitate conversations to bridge differences, considers in decision making <br> <p><i><strong>People Management </strong></i></p><br> <p>UNDP People Management Competencies can be found in the dedicated site. </p><br> <p><i><strong>Cross-Functional & Technical competencies </strong></i></p><br> <i><strong>Thematic Area</strong></i> <i><strong>Name</strong></i> <i><strong>Definition</strong></i> <br> <i><strong>Procurement</strong></i> Sourcing <ul> <li>Ability to find, evaluate and engage suppliers of goods and services </li> </ul> <br> <i><strong>Procurement </strong></i> Financial Analysis <ul> <li>Knowledge of evaluating businesses, projects, budgets, and other finance related transactions to determine their performance and suitability </li> </ul> <br> <i><strong>Procurement </strong></i> Procurement Management <ul> <li>The ability to acquire goods, services or works from an outside external source.</li> </ul> <br> <i><strong>Procurement </strong></i> Stakeholder Management <ul> <li>Ability to work with incomplete information and balance competing interests to create value for all stakeholders</li> </ul> <br> <i><strong>Business Management </strong></i> <p>Customer</p><br> <p>Satisfaction/Client</p><br> <p>Management</p><br> <ul> <li>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfill and understand the real customers' needs.</li> <li>Provide inputs to the development of customer service strategy</li> <li>Look for ways to add value beyond clients’ immediate requests</li> <li>Ability to anticipate client’s upcoming needs and concerns</li> </ul> <br> <i><strong>Business Management</strong></i> Risk Management <ul> <li>Identify and organize action around mitigating and proactively managing risks</li> </ul> <br> <i><strong>Business Management</strong></i> Communication <ul> <li>Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.</li> <li>Ability to manage communications internally and externally, through media, social media and other appropriate channels</li> </ul> <br> <br> <p><strong>Keywords</strong></p><br> <br> <p>Public Sector Procurement and Sourcing</p><br> <p>Stakeholder management</p><br> <p>Purchase order and contract monitoring</p><br> <p>Supplier evaluation</p><br> <p>Best value for money </p><br> <br> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><strong>Probation</strong></p><br> <p>For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br> #LI-DNI<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> Background and Organizational Context <br> <p>UNDP Morocco Country Programme Document (CPD) for the period 2023 to 2027 Programme will focus on three UNSDCF priority outcome areas: </p><br> <p>(a) inclusive economic transformation and sustainability (UNSDCF outcome 1); </p><br> <p>(b) inclusion and social protection (UNSDCF outcome 3); and </p><br> <p>(c) governance, resilience, and local development (UNSDCF outcome 4). </p><br> <p>Using a portfolio approach, wherever possible, UNDP interventions and its financing framework for economic transformation and sustainability will be informed by the engagement with vulnerable groups under the inclusion/social protection outcome area to design appropriate responses. Similarly, interventions under both inclusion/social protection and economic transformation, as well as Goals-related data monitoring, will inform the design of policies and processes to be supported under the governance, resilience, and local development outcome area – to improve the quality of policy coherence and services under the other outcome areas.</p><br> <p>UNDP is striving to ensure its procurement function and practices are an integral part of UNDP’s competitive advantage as a development partner of choice. This requires placing more attention on strategically integrating procurement at the project design stage, stimulating innovation in specifications and technologies, and adopting more sustainable production and consumption practices that align with UNDPs sustainable development goals. Sustainable procurement means making sure products, services, and purchases are as sustainable as possible with the lowest environmental impact and most positive social results. In implementing UNDP strategic procurement priorities, Country offices will strive to use flexible methods for high-value/low-risk and timely delivery that meet the needs of its clients and key stakeholders.</p><br> <br> Position Purpose <br> <p>Under the guidance and direct supervision of the DRR, Operations Manager, or Procurement Specialist, the Procurement Associate provides leadership in execution of procurement services in CO ensuring their effectiveness, transparency, and integrity. The Procurement Associate supervises and leads the support staff of the CO Procurement Unit. S/he promotes a client-focused, quality, and results-oriented approach in the Unit. </p><br> <p>The Procurement Associate works in close collaboration with Operations, Programme and project teams in the Country Office, Region and UNDP HQ as well as with vendors and Government officials to deliver information, provide advisory support, and resolve complex procurement-related issues. </p><br> <p>UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.</p><br> <br> Key Duties and Accountabilities <br> <strong>1.) </strong>Administer and supportimplementation of innovative and sustainable procurement strategies and policies that are in alignment with principles of fairness, integrity and transparency to achieve best value for money. <br> <ul> <li>Ensure full compliance of procurement activities with UNDP rules, regulations, policies, and strategic priorities through implementation of effective internal controls and proper functioning of UNDP’s client–oriented procurement management system. </li> <li>Elaborate/establish internal procurement Standard Operating Procedures (SOPs), map CO procurement business processes, and assist in managing workflows in Procurement Unit in coordination with supervisor. </li> <li>Conducts research to provide input to the formulation and implementation of the CO contract strategy that includes tendering processes and evaluation, managing the contract and contractor, legal considerations and payment conditions; and strategic procurement that includes sourcing strategy, supplier selection and evaluation, quality management, and cost reduction strategies. </li> </ul> <br> <p>2.) Organize procurement processes for CO, projects, and collaborate with other UN Agencies.</p><br> <br> <ul> <li>Consolidate procurement plans for the office and projects, and monitor their implementation for the country office and projects.</li> <li>Organize procurement processes that include preparation and conduct of RFQ, ITB or RFP, and the receipt and evaluation of quotations, bids or proposals in full compliance with UNDP rules and regulations. </li> <li>Conduct preliminary review of submissions to internal procurement review committees (CAP, RACP and ACP). </li> <li>Prepare Purchase Orders and contracts in and outside e-procurement systems, prepare purchase orders for contracting services, and create vendors and buyer profiles in e-procurement. Implement internal control system that ensures purchase orders are duly prepared, dispatched, and corrected on a timely basis when there are budget check errors or other problems.</li> <li>Implement harmonized procurement services and analyze new opportunities for joint procurement for the UN agencies in line with the UN reform.</li> </ul> <br> 3.) Implement a sourcing strategy and e-procurement tools to find best values in marketplace and align purchasing strategy to project and CO goals. <br> <ul> <li>Develop and update rosters of suppliers. </li> <li>Implement supplier selection and evaluation.</li> </ul> <br> <p>4.) Facilitate procurement knowledge building and knowledge sharing in CO, Region and UNDP.</p><br> <br> <ul> <li>Organize procurement training for operations and project staff.</li> <li>Organize procurement training for vendors on e-procurement modules.</li> <li>Synthesize lessons learned and best practices in procurement.</li> <li>Make sound contributions to knowledge networks and communities of practice.</li> </ul> <br> 5.) Ensures organization of logistical services focusing on achievement of the following results. <br> <ul> <li>Organization of travel including purchase of tickets, DSA calculation, PO preparation; arrangement of shipments; conference facilities arrangements.</li> <li>Timely conducted DSA, travel agencies, vehicle maintenance, hotel and conference facilities surveys.</li> </ul> <br> The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization. <br> Supervisory/Managerial Responsibilities: Supervises support staff in Procurement Unit <br> Requirements: <br> <i><strong>Education</strong></i> <br> <ul> <li>Secondary education is required </li> <li>A university degree (bachelor´s degree) in Business Administration, Public Administration, Finance, Economics or equivalent will be given due consideration, but it is not a requirement.</li> <li>CIPS level 3 is highly desirable for this position and candidates holding this level at the time of application will have a distinct advantage. If the desired certification is not available at the time of recruitment, it should be obtained within one year of recruitment. Candidates holding a CIPS certification at any level below at the time of application will have a proportionate advantage.</li> </ul> <br> <p><i><strong> Experience, Knowledge, and Skills</strong></i></p><br> <br> <ul> <li>Minimum of 7 years (with secondary education) or 4 years (with bachelor’s degree) of relevant progressively responsible administrative experience is required at the national and international level. </li> <li>At least 3 years in managing public sector procurement of goods and services is desired. </li> <li>Experience in the usage of computers and office software packages (MS Word, Excel, etc) and advance knowledge web-based management systems such as ERP is required.</li> <li>Experience in UN/UNDP and/or international multi-lateral organizations and/or emergency, crisis humanitarian, and development context is desired.</li> <li>Experience in contract management, legal considerations, payment conditions, and/or strategic procurement in the marketplace is desired. </li> <li>Experience in managing medium-sized tendering and evaluation processes is desired.</li> <li>Experience in the public sector procurement of goods and services is desired.</li> </ul> <br> <p><strong>Language requirements </strong> </p><br> <br> <ul> <li>Fluency in French and Arabic is required.</li> </ul> <br> <p><i><strong>Expected Demonstration of Competencies</strong></i></p><br> <br> <i><strong>Core : </strong></i> <br> <p><strong>Achieve Results</strong></p><br> LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work <br> <p><strong>Think Innovatively</strong></p><br> LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking <br> <p><strong>Learn Continuously</strong></p><br> LEVEL 2: Go outside comfort zone, learn from others and support their learning <br> <p><strong>Adapt with Agility </strong></p><br> LEVEL 2: Adapt processes/approaches to new situations, involve others in change process <br> <strong>Act with Determination </strong> LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously <br> <p><strong>Engage and Partner</strong></p><br> LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships <br> <p><strong>Enable Diversity and Inclusion</strong></p><br> LEVEL 2: Facilitate conversations to bridge differences, considers in decision making <br> <p><i><strong>People Management </strong></i></p><br> <p>UNDP People Management Competencies can be found in the dedicated site. </p><br> <p><i><strong>Cross-Functional & Technical competencies </strong></i></p><br> <i><strong>Thematic Area</strong></i> <i><strong>Name</strong></i> <i><strong>Definition</strong></i> <br> <i><strong>Procurement</strong></i> Sourcing <ul> <li>Ability to find, evaluate and engage suppliers of goods and services </li> </ul> <br> <i><strong>Procurement </strong></i> Financial Analysis <ul> <li>Knowledge of evaluating businesses, projects, budgets, and other finance related transactions to determine their performance and suitability </li> </ul> <br> <i><strong>Procurement </strong></i> Procurement Management <ul> <li>The ability to acquire goods, services or works from an outside external source.</li> </ul> <br> <i><strong>Procurement </strong></i> Stakeholder Management <ul> <li>Ability to work with incomplete information and balance competing interests to create value for all stakeholders</li> </ul> <br> <i><strong>Business Management </strong></i> <p>Customer</p><br> <p>Satisfaction/Client</p><br> <p>Management</p><br> <ul> <li>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfill and understand the real customers' needs.</li> <li>Provide inputs to the development of customer service strategy</li> <li>Look for ways to add value beyond clients’ immediate requests</li> <li>Ability to anticipate client’s upcoming needs and concerns</li> </ul> <br> <i><strong>Business Management</strong></i> Risk Management <ul> <li>Identify and organize action around mitigating and proactively managing risks</li> </ul> <br> <i><strong>Business Management</strong></i> Communication <ul> <li>Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.</li> <li>Ability to manage communications internally and externally, through media, social media and other appropriate channels</li> </ul> <br> <br> <p><strong>Keywords</strong></p><br> <br> <p>Public Sector Procurement and Sourcing</p><br> <p>Stakeholder management</p><br> <p>Purchase order and contract monitoring</p><br> <p>Supplier evaluation</p><br> <p>Best value for money </p><br> <br> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><strong>Probation</strong></p><br> <p>For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br> #LI-DNI<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Office/Unit/Project Description </strong></p><br> <br> <p>UNDP supports countries in achieving sustainable and inclusive human development by helping them eradicate poverty in all its forms, accelerate structural transformations for sustainable development, and build resilience to crises and shocks. UNDP partners with people at all levels of society to help build nations that can withstand crisis, and that drive and sustain the kind of growth that improves the quality of life for everyone. </p><br> <br> <p>The Kingdom of Morocco has embarked on an ambitious development trajectory anchored in the New Development Model (NMD), and key reform agendas such as on social protection and advanced regionalization, well aligned with implementation of the 2030 Agenda. The country has positioned itself as a regional leader in climate ambition, digital transformation, financing for development (FfD), including through its active engagement in the Fourth International Conference on Financing for Development (FfD4) and the Compromiso de Sevilla, and South-South and triangular cooperation. </p><br> <br> <p>Within this context, UNDP Morocco's Programme is structured around three integrated pillars (Governance, Planet, Prosperity). The Prosperity Pillar focuses on inclusive economic transformation, decent work and employment, social protection, financing for sustainable development, human capital, and the territorialization of the Sustainable Development Goals (SDGs), with a strong emphasis on leaving no one behind and reaching the most vulnerable populations and territories. </p><br> <br> <p>To scale up delivery of its inclusive growth portfolio in line with national priorities, UNDP Morocco is recruiting an Inclusive Growth Coordinator at the NPSA-9 level. Under the overall guidance of the Deputy Resident Representative, and under the direct supervision of the Programme Analyst of the Prosperity Pillar, the Coordinator will provide substantive coordination, programmatic and policy advisory support across a portfolio covering inclusive growth, poverty reduction and employment, social protection, health and development, and financing for development, with a particular emphasis on the local and territorial level. </p><br> <br> <p><strong>Scope of Work </strong></p><br> <br> <p>The Inclusive Growth Coordinator will lead the coordination, technical backstopping and policy positioning of UNDP Morocco's inclusive growth portfolio, ensuring substantive coherence, quality assurance, and integrated programming across thematic areas. The Inclusive Growth Coordinator will work closely with the Programme Analyst of the Prosperity Pillar, Project Managers, Programme Analysts, the and counterparts in Government, the UN Country Team, Development Partners, the private sector, academia and civil society. </p><br> <br> <p>Under the overall guidance of the Deputy Resident Representative, and direct supervision of the Programme Analyst of the Prosperity pillar, the Inclusive Growth Coordinator will drive the following key functions: </p><br> <br> <p><strong>A. Ensure portfolio coordination, quality assurance and strategic positioning</strong> </p><br> <br> <ul> <li>Coordinate the implementation, monitoring and reporting of the inclusive growth portfolio, ensuring alignment with the Country Programme Document (CPD), the United Nations Sustainable Development Cooperation Framework (UNSDCF), Agenda 2030 and the Sustainable Development Goals and other internationally agreed development goals, the “Nouveau Modèle de Développement” (NMD) and Morocco's national priorities. </li> </ul> <br> <ul> <li>Provide substantive backstopping and quality assurance to project managers and analysts working on poverty, employment, private sector development, social protection, health and Financing for Development (FfD), including review of workplans, narrative and financial reports, results frameworks and donor deliverables. </li> </ul> <br> <ul> <li>Lead integrated programming across the portfolio, identifying synergies between projects and with the Planet and Governance pillars, and cross-cutting accelerators (digital, innovation, gender, youth). </li> </ul> <br> <ul> <li>Contribute to the design of new initiatives and concept notes, including project documents, theories of change, results and resources frameworks, and risk and stakeholder analyses, in line with UNDP's programme and operations policies and procedures (POPP) and Social and Environmental Standards (SES). </li> </ul> <br> <br> <ul> <li>Support the Programme Analyst and senior management in positioning UNDP as a strategic partner of choice on inclusive growth, including by drafting strategic notes, briefings, talking points, op-eds and policy papers for the Resident Representative, the Deputy Resident Representative and the Team Leader. </li> </ul> <br> <p><strong>B. Ensure substantive coordination and programming across thematic areas</strong> </p><br> <br> <ul> <li>Provide substantive coordination, programmatic and policy advisory support across the thematic scope of the inclusive growth portfolio, ensuring evidence-based, integrated and territorially-grounded programming. The portfolio covers (and are not limited to) the following key thematic areas, with a particular focus on the local and territorial level: </li> </ul> <br> <ul> <li>Inclusive growth, poverty reduction and inequalities, including multidimensional poverty (MPI), the leaving-no-one-behind (LNOB) agenda, territorial disparities, and the operationalization of the New Development Model. </li> </ul> <br> <ul> <li>Decent work and productive employment, including youth employment, women's economic empowerment, the social and solidarity economy (SSE), MSMEs and entrepreneurship ecosystems, skills development, and integrated local economic development (LED). </li> </ul> <br> <ul> <li>Social protection, including the generalization of universal health coverage (AMO), family allowances, pensions and unemployment insurance; adaptive, climate- and shock-responsive social protection; and the financing, governance and equity of social protection systems. </li> </ul> <br> <ul> <li>Health and development, including health systems strengthening and health financing, the social determinants of health, climate and health, HIV/AIDS, tuberculosis, malaria and non-communicable diseases, and inclusive and rights-based approaches to health. </li> </ul> <br> <ul> <li>Financing for sustainable development with a strong territorial focus, including the Integrated National Financing Framework (INFF, and ILFF), domestic resource mobilization and Tax for SDGs, sub-national and municipal finance, SDG-aligned budgeting, blended and innovative finance, insurance and risk finance, public-private partnerships, diaspora financing and SDG Investor Maps, in line with the Compromiso de Sevilla. </li> </ul> <br> <ul> <li>Provision of technical advisory support Provide policy advisory support to senior management and government counterparts, including through evidence-based analytical work, policy briefs, strategic notes, talking points and briefings on the above thematic areas. </li> </ul> <br> <ul> <li>Lead and contribute to the design of new initiatives (concept notes, project documents, theories of change, results and resources frameworks) in line with UNDP's Programme and Operations Policies and Procedures (POPP) and Social and Environmental Standards (SES), with particular attention to integrated and multi-thematic programming. </li> </ul> <br> <ul> <li>Coordinate analytical work on poverty, inequalities, employment, social protection, health and financing for development, in partnership with the High Commission for Planning (HCP), the National Observatory for Human Development (ONDH), academia and think-tanks; promote the use of disaggregated data, microsimulation and geospatial analysis. </li> </ul> <br> <ul> <li>Support the substantive development and implementation of UNDP Morocco's flagship initiatives across these themes, including the ILFF offer, SDG Investor Maps, and potential future initiatives around Tax for SDGs, Insurance and Risk Finance for Development, and Global Fund-supported programmes, ensuring coherence, quality and visibility. </li> </ul> <br> <ul> <li>Engage strategically with sub-national authorities (regional councils, provinces and communes) and with the Direction Générale des Collectivités Territoriales (DGCT), to operationalize advanced regionalization including through bankable projects in the flagship thematic areas of UNDP Country Programme Document, and territorialize SDG financing, social protection delivery and inclusive growth pathways. </li> </ul> <br> <ul> <li>Coordinate programmatic dialogue and partnerships with the private sector, facilitating a cohesive approach across all areas of engagement in the different results areas of the UNDP Country Programme. </li> </ul> <br> <ul> <li>Coordinate inter-agency engagement on shared portfolios, including with relevant UN entities and IFIs , and contribute to the Joint SDG Fund, the Global Fund partnership and other multi-stakeholder initiatives. </li> </ul> <br> <ul> <li>Promote the integration of cross-cutting priorities (gender equality, youth, human rights, digitalization and innovation) across the thematic areas of the portfolio. </li> </ul> <br> <p><strong>C. Build partnerships, resource mobilization and knowledge management</strong> </p><br> <br> <ul> <li>Contribute to resource mobilization for the inclusive growth portfolio, including through the identification of funding opportunities, the drafting of high-quality concept notes and proposals, and the cultivation of partnerships with bilateral donors, IFIs, vertical funds, foundations and the private sector. </li> </ul> <br> <br> <ul> <li>When delegated by supervisor, provide relevant expertise and perspectives in technical working groups, donor coordination meetings, UN inter-agency platforms (UNCT, PMT, results groups) and external fora related to inclusive growth, employment, social protection, health and FfD. </li> </ul> <br> <ul> <li>Lead knowledge management, lessons learning and communication for the portfolio, including the production of policy briefs, case studies, blogs and social media content; contribute to UNDP's global thought leadership on inclusive growth and FfD. </li> </ul> <br> <ul> <li>Promote South-South and triangular cooperation, leveraging Morocco's positioning as a hub for African and Arab cooperation, in partnership with the Agence Marocaine de Coopération Internationale (AMCI) and other relevant institutions. </li> </ul> <br> <ul> <li>Perform any other duties relevant to the position, as may be requested by the Team Leader of the Prosperity Pillar or by senior management. </li> </ul> <br> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation. </p><br> <br> <p><strong>Institutional Arrangement</strong> </p><br> <br> <p>The Inclusive Growth Coordinator will work under the direct supervision of the Programme Analyst of the Prosperity Pillar and the overall guidance of the Deputy Resident Representative. The Inclusive Growth Coordinator will collaborate closely with the other Programme Analysts of the pillars Planet and Governance, project and portfolio managers, operations and communications colleagues, the Resident Coordinator's Office, and counterparts across the UN Country Team. The Coordinator will receive technical guidance, as relevant, from UNDP's Regional Bureau for Arab States (RBAS), the Regional Hub in Amman, and from Headquarters teams (BPPS, BERA, BMS), in particular on inclusive growth, social protection, health and FfD. The Coordinator may be called upon to provide functional guidance to junior staff, project personnel, interns and consultants engaged on the inclusive growth portfolio. </p><br> <br> <p><strong>Competencies</strong> </p><br> <br> <br> <p><i><strong>Core Competencies</strong></i> </p><br> <br> <br> <br> <p><strong>Achieve Results:</strong> </p><br> <br> <br> <p>LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work </p><br> <br> <br> <br> <p><strong>Think Innovatively:</strong> </p><br> <br> <br> <p>LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking </p><br> <br> <br> <br> <p><strong>Learn Continuously:</strong> </p><br> <br> <br> <p>LEVEL 2: Go outside comfort zone, learn from others and support their learning </p><br> <br> <br> <br> <p><strong>Adapt with Agility:</strong> </p><br> <br> <br> <p>LEVEL 2: Adapt processes/approaches to new situations, involve others in change process </p><br> <br> <br> <br> <p><strong>Act with Determination: </strong> </p><br> <br> <br> <p>LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously </p><br> <br> <br> <br> <p><strong>Engage and Partner:</strong> </p><br> <br> <br> <p>LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships </p><br> <br> <br> <br> <p><strong>Enable Diversity and Inclusion:</strong> </p><br> <br> <br> <p>LEVEL 2: Facilitate conversations to bridge differences, considers in decision making </p><br> <br> <br> <br> <p><i><strong>People Management </strong></i> </p><br> <br> <p>UNDP People Management Competencies can be found in the dedicated <u>site</u>. </p><br> <br> <p><i><strong>Cross-Functional & Technical competencies (insert up to 7 competencies) </strong></i> </p><br> <br> <p><i><strong>Thematic Area</strong></i> </p><br> <br> <br> <p><i><strong>Name</strong></i> </p><br> <br> <br> <p><i><strong>Definition</strong></i> </p><br> <br> <br> <br> <p><strong>Business Direction & Strategy</strong> </p><br> <br> <br> <p><strong>System Thinking</strong> </p><br> <br> <br> <p>Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact other parts of the system. </p><br> <br> <br> <br> <p><strong>Business Management</strong> </p><br> <br> <br> <p><strong>Partnerships Management</strong> </p><br> <br> <br> <p> Build and maintain partnerships with wide </p><br> <br> <p>networks of stakeholders, Governments, civil </p><br> <br> <p>s</p> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>FHI 360 is a nonprofit organization that mobilizes research,</span><span>resources</span><span>and relationships so that people everywhere can access the opportunities they need to lead full, healthy lives. Our staff of more than 2,200 experts work in over 50 countries around the world.</span></span></p><br><br><p><span><span>The</span><span>Accountant</span><span>will perform accounting functions and conduct the theory and practice of recording, classifying,</span><span>examining</span><span>and analyzing data and records of financial transactions. Reviews and</span><span>consolidates</span><span>Country Office financials</span><span>on a monthly basis</span><span>. Processes and records journal entries, cash receipts/field cash</span><span>management</span><span>and wire payments. Responds to inquiries and</span><span>assists</span><span>in</span><span>trainings</span><span>. Maintains general ledger accounts and</span><span>supporting</span><span>sub-ledgers and produces various accounting reports. Participates in various accounting projects including external or internal audits, system upgrades, changes to accounting processes or</span><span>procedures</span><span>and other</span><span>duties</span><span>as assigned.</span></span></p><br><br><p><u><span>Accountabilities:</span></u></p><br><br><ul><li><p><span><span>Independently applies accounting principles and practices to a variety of accounting</span><span>, ,</span><span>forecasting, cost</span><span>accounting</span><span>and/or other fiscal functions. </span></span></p><br></li></ul><br><ul><li><p><span><span>Perform</span><span>cash management activities, including preparation of payment vouchers, advance reconciliations, and cash count documentation, ensuring compliance with organizational and donor requirements. </span></span></p><br></li></ul><br><ul><li><p><span><span>Processes vendor payments and</span><span>maintains</span><span>complete and</span><span>accurate</span><span>payment documentation in compliance with FHI 360 policies and applicable regulations. </span></span></p><br></li></ul><br><ul><li><p><span><span>Complete</span><span>Country Office monthly financial reports for month-end closings involving cash and travel reconciliations, accuracy of reports, and cost allowances. </span></span></p><br></li></ul><br><ul><li><p><span><span>R</span><span>econcil</span><span>e</span><span>accounts and reports, examin</span><span>e</span><span>financial statements for accuracy, completeness, and conformance to guidelines, and</span><span>maint</span><span>ain</span><span>subsidiary ledgers. </span></span></p><br></li></ul><br><ul><li><p><span><span>Assists</span><span>in various financial analysis projects and closure of accounting records. </span></span></p><br></li></ul><br><br><ul><li><p><span><span>Reconciles</span><span>sub-recipients with General Ledger accounts. </span></span></p><br></li></ul><br><ul><li><p><span><span> Reviews inter-department cash requests and journal entries. </span></span></p><br></li></ul><br><ul><li><p><span><span>Supports internal and external audit requests and prepares field office risk assessment reports. </span></span></p><br></li></ul><br><ul><li><p><span><span>Prepares</span><span>reports and statements requiring interpretation and analysis. </span></span></p><br></li></ul><br><ul><li><p><span><span>Identifies</span><span>substantive issues and thoroughly researches and analyzes them. </span></span></p><br></li></ul><br><ul><li><p><span><span>Suggests</span><span>improvements to accounting systems and processes. </span></span></p><br></li><li><p><span><span>Performs other duties as assigned.</span></span></p><br></li></ul><br><p><u><span>Applied Knowledge &</span><span>Skills:</span></u></p><br><br><ul><li><p><span><span>Independently</span><span>interpret</span><span>and</span><span>apply</span><span>thorough</span><span>knowledge</span><span>of</span><span>Generally</span><span>Accepted</span><span>Accounting Principles (GAAP) and their application.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to compile, monitor, examine, and audit moderately complex financial statements, reports, and accounts for accuracy, integrity, and conformance to accounting and program guidelines. </span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to</span><span>identify</span><span>substantive issues and accurately research and analyze them. </span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to prepare,</span><span>disseminate</span><span>, and interpret financial reports. </span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to</span><span>establish</span><span>effective working relationships that foster organizational success. </span></span></p><br></li></ul><br><ul><li><p><span><span>Communicates structured information in a clear, concise, and organized manner suited to the needs of the audience. </span></span></p><br></li><li><p><span><span>Demonstratedproficiency</span><span>with Microsoft Office Suite and computerized accounting software.</span></span></p><br></li></ul><br><p><u><span>Problem Solving &</span><span>Impact:</span></u></p><br><br><ul><li><p><span><span>Identifies and resolves accounting issues, referring non-standard or complex problems to higher levels as appropriate.</span></span></p><br></li></ul><br><ul><li><p><span><span>Applies judgment for problem resolution based on delegated authority. </span></span></p><br></li></ul><br><br><ul><li><p><span><span> Recognizes and responds to unusual financial activity and</span><span>maintains</span><span>an appropriate audit</span><span>trail for all transactions. </span></span></p><br></li></ul><br><ul><li><p><span><span> Differentiates between routine and non-routine transactions and</span><span>seeks</span><span>guidance when</span><span>required</span><span>. </span></span></p><br></li></ul><br><ul><li><p><span><span>Ensures</span><span>month-end closing deadlines and processes are</span><span>met timely</span><span>. </span></span></p><br></li><li><p><span><span>Ensures internal and external audit requests are addressedtimely</span><span>and without outstanding issues.</span></span></p><br></li></ul><br><p><u><span>Supervision</span><span>Given/Received:</span></u></p><br><br><ul><li><p><span><span> Work is performed</span><span>under</span><span>general direction. </span></span></p><br></li></ul><br><ul><li><p><span><span>Participates in determining</span><span>objectives</span><span>of assignments and</span><span>plans</span><span>own activities accordingly. </span></span></p><br></li></ul><br><ul><li><p><span><span>May serve as a coach or mentor to junior finance staff. </span></span></p><br></li><li><p><span><span> Reports to theFinance and Operations Manager</span><span>.</span></span></p><br></li></ul><br><p><u><span>Education:</span><span>**</span></u></p><br><br><ul><li><p><span><span>Bachelor's</span><span>Degree</span><span>or</span><span>its</span><span>International</span><span>Equivalent</span><span>-</span><span>Accounting,</span><span>Business</span><span>Administration, Finance or Related Field</span></span></p><br></li></ul><br><p><u><span>Experience:</span><span>**</span></u></p><br><br><ul><li><p><span><span>Typically</span><span>requires</span><span>a</span><span>minimum</span><span>of</span><span>3+</span><span>years</span><span>of</span><span>accounting experience in a public accounting firm, NGO, government agency, or private organization.</span><span>Proficiency</span><span>in spreadsheet software</span><span>required</span><span>.</span></span></p><br></li></ul><br><ul><li><p><span><span>Must</span><span>demonstrate</span><span>excellent analytical and organizational</span><span>skills.</span></span></p><br></li></ul><br><ul><li><p><span><span>Fluency in written and spoken French and Arabic is</span><span>required</span><span>. Working knowledge of English is an advantage.</span></span></p><br></li></ul><br><br><ul><li><p><span><span>Prior work experience in a non-governmental organization (NGO) is preferred. </span></span></p><br></li><li><p><span><span>Experience working on USG-funded projects is an advantage.</span></span></p><br></li></ul><br><p><u><span>Typical Physical</span><span>Demands:</span></u></p><br><br><ul><li><p><span><span>Typical office</span><span>environment.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ability</span><span>to</span><span>spend</span><span>long</span><span>hours</span><span>looking</span><span>at</span><span>computer</span><span>screen</span><span>and</span><span>doing</span><span>repetitive</span><span>work</span><span>on</span><span>a</span><span>keyboard.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to sit and stand for extended periods of</span><span>time.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to lift/move up to 5</span><span>lbs.</span></span></p><br></li></ul><br><p><u><span>Technology to be</span><span>Used:</span></u></p><br><br><p><span><span>Personal Computer/Laptop, Microsoft applications (i.e., Office 365,</span><span>SharePoint,</span><span>Skype</span><span>/Zoom/Teams), cell phone/mobile technology, and standard office</span><span>equipment.</span></span></p><br><br><p><u><span>Travel</span><span>Requirements:</span></u></p><br><br><ul><li><p><span><span>Less than</span><span>10%</span></span></p><br></li></ul><p><span>The expected hiring salary range for this role is MAD 160,000 - 220,000 for annual gross salary. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, market pay, and budget. </span></p><br><br><br><p><span>This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.</span></p><br><p><span>FHI 360 is an </span>equal opportunity and affirmative action employer<span>whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.</span></p><br><p>Our values and commitments to safeguarding:FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.</p><br><p><span>FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.</span></p><br><p><b><span>FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. </span><span>If you have questions or concerns about correspondence from us, please email <span>CareerCenterSupport@fhi360.org</span>.</span></b><br><span>FHI 360 fosters the strength and health of its workforce through a </span><span>competitive benefits package</span><span>, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself. </span></p><br><p><span>Please click </span>here<span> to continue searching FHI 360's Career Portal.</span><br> </p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>Fes Marriott Hotel Jnan Palace is entering a defining chapter in its evolution.<br>As one of the city's most recognized hospitality landmarks, the hotel is embarking on a multi-year transformation designed to elevate the guest experience, strengthen its market positioning, and unlock the full potential of the asset. Through a significant renovation and repositioning journey, the property is poised to redefine its place within the premium hospitality landscape of Morocco's cultural capital.<br>We are seeking an exceptional General Manager to lead this transformation. This role requires a strategic and commercially astute leader who can successfully balance operational excellence, renovation management, stakeholder engagement, and long-term brand positioning while maintaining strong business performance throughout the transition.<br>The successful candidate will bring a strong luxury or upscale hospitality background, a passion for creating memorable guest experiences, and the ability to inspire teams through periods of change. They will possess a refined eye for detail, a deep appreciation for design and storytelling, and the capability to translate a renovation vision into a compelling hospitality experience that resonates with both international travelers and the local community.<br>Working closely with ownership, the future General Manager will play a critical role in shaping the hotel's next era - driving innovation, enhancing the property's competitive position, and ensuring the hotel emerges from its transformation as a flagship destination within the Moroccan hospitality market.<br>What You Will Do<br>Strategic & Commercial Leadership<br>Define and execute a clear business strategy to maximise revenue, profitability, and market share within a highly competitive corporate market<br>Leverage Marriott’s global demand engines while identifying new opportunities across corporate, institutional, and international segments<br>Drive performance across all revenue streams, with a strong focus on RevPAR, rate strategy, and market penetration<br>Translate broader brand strategy into a locally relevant and commercially effective plan<br>Operational Excellence<br>Lead all aspects of hotel operations, ensuring consistent delivery of Marriott brand standards<br>Build a culture of accountability and performance across the Executive Committee<br>Drive continuous improvement across guest satisfaction, service delivery, and operational efficiency<br>People & Culture<br>Build and lead a high-performing leadership team, fostering engagement, development, and succession<br>Champion a strong service culture aligned with Marriott’s values and leadership principles<br>Create an environment where associates are empowered, recognised, and motivated to perform<br>Owner & Stakeholder Management<br>Act as the primary interface with ownership, building trust through transparency, performance, and delivery<br>Balance owner expectations with brand standards to drive sustainable, long-term value<br>Present clear, data-driven insights on business performance and strategic direction<br>Market Presence & Brand Representation<br>Establish a strong presence within the Luxembourg market, building relationships with key corporate clients, institutions, and partners<br>Represent the property and brand at a local and international level<br>Drive visibility, reputation, and positioning within a competitive landscape<br>Who We’re Looking For<br>You are an <br>experienced and commercially driven hotel leader<br>with the ability to operate effectively in an international, stakeholder-rich environment.<br>Experience & Background<br>Proven General Manager or Hotel Manager experience within full-service or upscale hospitality<br>Strong commercial acumen, with a track record of driving revenue growth and profitability<br>Experience operating in corporate-driven markets and managing diverse customer segments<br>Demonstrated ability to lead large, multi-functional teams<br>Education<br>Degree in Hospitality, Business, or a related field preferred<br>Leadership & Personal Attributes<br>Strategic thinker with strong execution capability<br>Highly credible communicator, able to influence senior stakeholders<br>Results-driven with a strong focus on accountability and performance<br>Passionate about people leadership and developing high-performing teams<br>Agile and adaptable in a dynamic, international environment<br>Why Join Us<br>This is an opportunity to lead a strategically important property within a dynamic and globally connected city, offering exposure to a diverse and high-value customer base.<br>At Marriott International, we are committed to developing our leaders and providing the platform to grow, innovate, and make a meaningful impact.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>