Day Shift Jobs in Morocco
645 Jobs Found
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> ;</span> </div>
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Job : <p><strong>GENERAL MISSION</strong></p><br><br><p>The versatile educational assistant is responsible for supporting students from waking up until bedtime, ensuring their safety, punctuality, and discipline within the premises.</p><br><br><p><strong>MAIN MISSIONS</strong></p><br><br><p>• Supervise students during breaks, lunch breaks, and during their arrivals and departures;<br>• Accompany students to the Health Center and sports training venues;<br>• Oversee student activities and intervene when necessary;<br>• Supervise students' wake-up and morning preparation for morning activities;<br>• Report incidents that occur in the dormitory to the general dormitory supervisor;<br>• Ensure compliance with group living rules;<br>• Participate in monitoring student attendance and behavior on campus, including in the dormitory;<br>• Report absences to the external affairs supervisor;<br>• Ensure compliance with the internal regulations of the dormitory and the Lydex of Rabat in general;<br>• Participate in the organization and implementation of the establishment's educational, training, and social activities: National Anthem, class entry and exit, study hall supervision, etc…<br>• Assist teaching staff in supervising homework sessions;<br>• Assist the general supervisor in administrative tasks;<br>• Assist students in preparing medical files and coordinate with internal services;<br>• Participate in the organization and management of the school year start;<br>• Participate in the preparation and organization of the Lydex of Rabat council meetings;<br>• Provide on-call duty within the dormitory;<br>• Participate in animating students' cultural and artistic life;<br> </p><br><br> <br> Required profile : <p><strong>PROFILE</strong></p><br><br><p>• Diploma of at least Bachelor's degree (Bac+3) with a specialization in education;<br>• Previous experience in the educational field is desirable;<br>• Proficiency in computer tools (office suite);<br>• Good command of spoken and written French, English would be an asset;<br>• First aid training would be desirable.</p><br><br><p><strong>SKILLS</strong></p><br><br><p>• Ability to write reports<br>• Time management<br>• Communication skills<br>• Conflict management<br>• Ability to supervise minors</p><br><br><p><strong>PERSONAL QUALITIES</strong></p><br><br><p>• Sense of organization<br>• Listening skills<br>• Sense of responsibility<br>• Rigor<br>• Confidentiality<br>• Interpersonal skills<br>• Team spirit<br>• Availability.<br> </p><br><br><br> <br><br> </div>
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<p><strong>Position:</strong> Head of Future Engineering Capability<br><strong>Reference:</strong> TS025<br><strong>Location:</strong> Warrington<br><strong>Arrangement:</strong> Permanent or Contract<br><strong>Work arrangement:</strong> Hybrid, 3 days in the office and 2 days working from home.</p><br><p>NUVIA UK's Technical Services & Consulting department is fast growing with hybrid opportunities available up and down the country. We're striving to create a multidisciplinary team to offer our clients the best range of talent.</p><br><p><strong>BPSS clearance will be required at basic level. Prior clearance will not be transferable. </strong></p><br><p><strong>Role description:</strong></p><br><p>The purpose of the Head of Future Engineering Capability will be to drive the development of the Engineering and Technical Capability across Integrated Project Team. Acknowledging the intent for the business to remain a thin but intelligent and capable client, a structured approach to in-house technical capability, supported by a well-defined delivery supply chain is required. The Head of Future Engineering Capability is therefore responsible for developing and implementing all strategies and plans required to deliver a capable Technical Function. This implies developing and defining schemes for in-house forward-looking technical capability management (in support of an ultimate site licence application) and leading the technical specification of key contracting activities to build the required supply chain to deliver the programme.</p><br><br><p><strong>Key Responsibilities:</strong></p><br><ul><li>Setting the engineering strategy, then developing & implementing the plans/activities required to deliver it that relate to technical capability.</li><li>Establishing the strategy and arrangements that allow the Technical Director to demonstrate the competence of the Technical Team at all times during project delivery, and as supported by key partnerships.</li><li>Specifying the capabilities of the key programme delivery partnerships including the Delivery Partner, Engineering Partner and Constructors.</li><li>Working closely with the other engineering leads to identify the scope of activities that will be delivered by each of the Partners.</li><li>Collaborating with other programme functions in the business to represent the engineering and technical interest in all procurement, commercial and organisational design activities.</li></ul><p><strong>Knowledge, Skills and Experience required:</strong></p><br><ul><li>Significant experience working and leading in a highly regulated industry on complex projects</li><li>A clear ability to set technical strategy and implement tactical solutions</li><li>An understanding of technical concepts, principles, and terminology relevant to the nuclear industry</li><li>Demonstrate familiarity with nuclear industry regulations, standards, and technical documentation best practices</li><li>Good writing and editing skills, with the ability to communicate complex technical information in a clear, accurate, and accessible manner</li><li>Good attention to detail and commitment to producing error-free documentation that meets industry standards</li><li>Strong interpersonal, communication and influencing skills to collaborate effectively with technical and non-technical stakeholders</li></ul><p><br><strong>Qualifications:</strong></p><br><ul><li>Bachelor’s degree in engineering, Science or a Related field, or equivalent experience</li><li>Chartered Member of a relevant technical institution</li><li>Must be able to obtain UK Security Clearance</li></ul><br><p><strong>Employee Staff Benefits:</strong></p><br><ul><li>8.5% Pension Contribution & Life Assurance</li><li>Private Medical Scheme*</li><li>Employee Share Scheme</li><li>Salary Sacrifice Schemes: Electrical Vehicles, Technology and Cycle to Work</li><li>18 Weeks Full Maternity Pay* (+21w SMP)</li><li>25 days holiday (increasing to 28 days after 5 years’ service, 31 days after 10 years’ service)</li><li>Option to buy, sell and carry over up to 5 days annual leave per year</li><li>In partnership with trade unions</li><li>Personal Development & Further Education Support</li><li>Long Service & Recognition Awards</li><li>Free Employee Assistance Programme </li></ul><p>*After 1 year of service.</p><br><p>NUVIA UK - a subsidiary of VINCI construction - is an international company that operates across highly regulated sectors including Civil Nuclear and has a strong presence and history of delivery at nuclear sites in the UK and internationally.</p><br><p>NUVIA UK is a performance-driven company that is committed to the development of its people within a culture of safety, innovation, and excellence.</p><br><p>NUVIA UK is committed towards equality in employment.</p><br>
<p><strong>Entity</strong></p><br>
<p>NUVIA is a branch of VINCI, the world's largest integrated concessions and construction group. NUVIA is more specifically the nuclear entity of the VINCI Group and is involved in the entire life cycle of nuclear facilities, from new build to decommissioning, maintenance and operation. NUVIA is constantly growing, with more than 2700 employees worldwide. On average, 100 men and women join us every year. Now, more than ever, we are looking for new talent to support the group's growth.</p><br>
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<span>At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span><br>
<strong>Department Focus:</strong>
<p>The Cloud Platform department at Deliverect is the engine that drives our customers' success by providing a reliable, scalable, and secure platform for exceptional customer experiences. Our team of passionate engineers and architects constantly innovates and refines our solutions, equipping businesses with the cutting-edge technology they need to thrive in today's competitive landscape and deliver unparalleled ordering experiences.</p><br>
<strong>Your Impact:</strong>
<p>As a Software Developer for AI Tools, you will play a pivotal role in designing and executing strategies to embed machine learning and generative AI into our core products. You will build intelligent workflows and train internal agents to ensure our users have the smart tools and insights they need to succeed in our high-growth B2B SaaS environment.</p><br>
<p>This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our Casablanca office and 2 days from the comfort of your home.</p><br>
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<p><strong>AI Tool Development (approx. 40%):</strong> Design and execute an AI-powered strategy for our IT ecosystem. </p><br>
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<p><strong>API & Integration Management (approx. 25%):</strong> Own and refine the end-to-end integration of LLMs, ensuring process and data integrity across our tech stack.</p><br>
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<p><strong>Optimization & Testing (approx. 20%):</strong> Build models to evaluate prompt efficiency, latency, and token consumption. Measure AI feature performance using clear KPIs and dashboards.</p><br>
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<p><strong>R&D & Collaboration (approx. 15%):</strong> Partner with cross-functional leaders to streamline intelligent features across the customer lifecycle. Drive forecast accuracy and algorithmic enhancements with data-driven insights.</p><br>
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<br> Company culture : <p><strong>Cnexia</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. It also integrates an <strong>innovation component</strong> that encourages initiative, adaptability and experimentation. Finally, a structured <strong>organizational culture</strong> underpins the whole by ensuring process rigor, reliability and operational efficiency.
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<br> Job : <p>Be the ambassador of the most innovative company in the Canadian telecom sector!!</p><br><br><p>Your tasks:</p><br><br><p>- Turn e-chat interactions into sales opportunities</p><br><br><p>- Argue effectively to convince and close sales via chat</p><br><br><p>- Meet and exceed set sales targets</p><br><br><p>- Have good writing skills in French</p><br><br><p>THEN come join our teams! Cnexia guarantees you a promising future.</p><br><br> <br> Required profile : <strong>Job Offer Description</strong><br><p>Be the ambassador of the most innovative company in the Canadian telecom sector!!</p><br><br><p>Your tasks:</p><br><br><p>- Turn e-chat interactions into sales opportunities</p><br><br><p>- Argue effectively to convince and close sales via chat</p><br><br><p>- Meet and exceed set sales targets</p><br><br><p>- Have good writing skills in French</p><br><br><p>THEN come join our teams! Cnexia guarantees you a promising future.</p><br><br><strong>Required Skills and Experience</strong><br><p><span> High school diploma or equivalent with a minimum of 6 months of experience.</span></p><br><br><p><span> Very good schedule flexibility to work 44 hours per week on a rotation basis.</span></p><br><br><p><span> Availability 24/7 (Night shifts on rotation).</span></p><br><br><p><span> Verbal communication skills and good writing ability in French.</span></p><br><br><p><span> Numerical and verbal reasoning skills.</span></p><br><br><p><span> Good speaking voice, available, courteous, and persistent.</span></p><br><br> <br><br> </div>
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Job : <p><u><strong>Main Responsibilities</strong></u><br><strong>Mine Planning</strong><br>o Prepare and develop LOM and budget scenarios.<br>o Prepare rolling 18-month mine plans to ensure operational alignment with the LOM plan and annual budget.<br>o Prepare the 3MS plan at the end of each month to ensure operational alignment with the annual budget.<br>o Prepare and monitor the weekly planning feed.<br>o Assist and lead weekly and monthly meetings.<br>o Perform monthly reconciliations between planned and actual results.<br>o Analyze and advise on strategic risks and opportunities identified across all planning functions.<br>o Perform and optimize mine design.<br>o Prepare clearly written monthly reports and other required documents.<br>o Generate weekly and monthly reports.<br>o Optimize the mine plan to maximize the extraction of mineralized zones and minimize dilution.<br>o Liaise daily with planning and other departments.<br>o Provide guidance and mentorship to junior colleagues to ensure safe and successful development and execution.<br>o Assist in identifying efficiency gains and cost savings.<br>o Ensure HSE practices and a safe working environment and cooperate with the HSE department.<br>o Perform other tasks as needed in support of company objectives.<br>o Mentor junior engineers.<br>o Periods of time will be spent on-site in a supervisory role as part of ongoing development.<br>o Adhere to and support all company-related policies and procedures.<br>Interface Management<br>o Manage the interface between geology, planning, surveying, and operations.</p><br><br><p>o Maintain constructive and effective working relationships with employees and contractors.</p><br><br><p><strong>Safety Management</strong><br>o Ensure all mine activities are conducted safely and in accordance with Company standards and procedures.<br>o Ensure procedures and standards are followed.<br>o Demonstrate commitment and leadership in safety, social, and environmental matters.<br> </p><br><br> <br> <br> Required profile : <p><u><strong>Education Level</strong></u><br>o Bachelor's degree (Bac+5) in geology or mining.</p><br><br><p><br><u><strong>Experience</strong></u><br>o Junior: with knowledge of underground and open-pit mine planning.</p><br><br><p><br><u><strong>Technical Skills</strong></u><br>o Knowledge of open-pit and underground mining operations.<br>o Good knowledge of the Office Suite (Excel advanced, Microsoft Word, PowerPoint).<br>o Familiarity with blasting schemes (drilling, blasting, firing plans).<br><strong>o Familiarity with the open-pit and underground mining process.</strong><br>o Familiarity with equipment used in open-pit and underground mining operations.<br>o Attention to detail.<br>o Knowledge of mine surveying.<br>o Knowledge of mine planning software (Deswik is an asset).<br>o Ability to work in a multicultural environment.<br>o Ability to communicate effectively at all levels of the organization.<br>o Analytical and problem-solving skills.<br>o Proficiency in English and French.<br>o Maintain a reputation for integrity and ethics.<br>o Ability to work in a demanding and high-pressure environment.</p><br><br><p><br><u><strong>Attitude and Soft Skills</strong></u><br>o Good communication skills (French, English).<br>o Availability.<br>o Adaptability.<br><strong>o Keen attention to detail and observation.</strong><br>o Physical stamina.<br>o Sense of responsibility.<br>o Teamwork.<br>o Rigor and organization.<br>o Synthesis skills.<br>o Interest in new technologies and their challenges.<br>o Ability for self-training.<br>o Interface management.<br>o Valid driver's license (required).</p><br><br><p><br><u><strong>Recruitment Conditions</strong></u><br>o Job: Planning in an open-pit and/or underground mining operation.<br>o Business sector: Open-pit and underground mining.<br>o Region: Zgounder Mine.<br>o City: Taliouine (https://maps.app.goo.gl/ncWdKQj3pYfEwTYVA).<br>o Working hours: 20 days on / 10 days off (20 days of work and 10 days of rest).<br> </p><br><br> <br><br> </div>
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Job : <p>Organize and coordinate company events (launches, open days, trade shows, client events, etc.).<br>Manage logistics and ensure the smooth running of events.<br>Coordinate service providers and internal teams.<br>Track event budgets.<br>Participate in the promotion of events across various communication channels.<br>Prepare a report for each event and suggest improvements.</p><br><br> <br> Required profile : <p>Bachelor's degree (Bac+3) in Marketing, Communication, or Event Management.<br>Previous experience in a similar role is desired.<br>Excellent organizational and planning skills.<br>Creative, dynamic, and good interpersonal skills.<br>Ability to manage multiple projects simultaneously.<br>Proficiency in office software and social media.</p><br><br> <br><br> </div>
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<span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience. <br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>OUR STORY At STMicroelectronics, we believe in the power of technology to drive innovation and make a positive impact on people, businesses, and society. As a global semiconductor company, our advanced technologies and chips form the hidden foundation of the world we live in today. When you join ST, you will be part of a global business with more than 115 nationalities, present in 40 countries, and comprising over 50,000 diverse and dedicated creators and makers of technology around the world. Developing technologies takes more than talent: it takes amazing people who understand collaboration and respect. People with passion and the desire to disrupt the status quo, drive innovation, and unlock their own potential. Embark on a journey with us, where you can innovate for a future that we want to make smarter and greener, in a responsible and sustainable way. Our technology starts with you.</p><p><b>YOUR ROLE</b></p><ul><li>Lead SPC Programs deployment in BOUSKOURA : FDC - DCFC - CCM - CPK</li><li>Be referrent in SPC Training.</li><li>Configure SPC software, data collection interfaces, limits, alarms, and reports.</li><li>Maintain and periodically review control limits and sampling strategies.</li><li>Define sampling frequency, sample size, and measurement points.</li><li>Work with production, test, and metrology to ensure reliable data capture.</li><li>Validate measurement systems (MSA, GRR, stability, linearity, bias).</li><li>Monitor control charts and respond to out-of-control signals.</li><li>Distinguish between common cause and special cause variation.</li><li>Perform capability analysis: CpC p , CpkC pk , PpP p , PpkP pk , yield, DPMO.</li><li>Identify trends, shifts, cycles, and other patterns in process behavior.</li><li>Lead or support investigations for:</li><ul><li>SPC alarms (points outside limits, runs, trends).</li><li>Yield excursions, customer complaints, internal rejects.</li></ul><li>Use structured methods: 5-Why, Ishikawa, DOE, regression, correlation.</li><li>Propose and validate corrective and preventive actions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Engineer with at least 3 years of experience in ST, and some statistics & SPC Background.</p><p></p></section>
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Job : <p><strong>Main missions:</strong></p><br><br><ul><li>Management of support care pathways;</li><li>Coordination of teams and providers;</li><li>Organization and supervision of activities & events;</li><li>Development of the support care offer;</li><li>Quality, evaluation, and impact studies;</li><li>Management of CRM and monitoring & reporting tools;</li><li>Relations with health professionals and Partnership Development.</li></ul> <br> Required profile : <ul><li>Doctor, pharmacist, psychologist, nurse, health manager, or Master's degree in health/management.</li><li>Experience in support care or the non-profit sector is a plus.</li><li>Fluency in French and Arabic is mandatory.</li><li><strong>Initial mission:</strong> 3 months, renewable</li><li><strong>Working time:</strong> 4 days per week.</li><li>A transition to a permanent position will be considered.</li><li>depending on results achieved and evolution of responsibilities.</li></ul> <br><br> </div>
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Job : <p><strong>Main missions:</strong></p><br><br><ul><li>Development of partnerships and sponsorship.</li><li>Calls for projects and institutional funding.</li><li>Management and follow-up of partnerships.</li></ul> <br> Required profile : <ul><li>Higher education in management, communication, association development, health, commerce, institutional relations, or equivalent;</li><li>Significant experience in fundraising, partnerships, development, or project management;</li><li>Experience in the non-profit sector, health, CSR, sponsorship, or sustainable development;</li><li>Excellent writing skills in French;</li><li>Good oral and interpersonal communication skills;</li><li>Ability to manage multiple projects simultaneously;</li><li>Autonomy, rigor, and organizational skills;</li><li><strong>Initial mission:</strong> 3 renewable months</li><li><strong>Working time: </strong>4 days per week.</li><li>A transition to a permanent position will be considered.</li><li>depending on the results achieved and the evolution of responsibilities.<br> </li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong><font dir="auto" ><font dir="auto" >Your mission as a Customer Advisor in Telesales. </font></font></strong></p>
<p><font dir="auto" ><font dir="auto" >As a Customer Sales Advisor, you will play a key role:</font></font></p>
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<p> <strong><font dir="auto" ><font dir="auto" >By promoting our clients' products or services</font></font></strong><font dir="auto" ><font dir="auto" > : Identify and respond precisely to customer needs in order to offer them tailor-made solutions.</font></font></p>
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<p> <strong><font dir="auto" ><font dir="auto" >By negotiating and building loyalty</font></font></strong><font dir="auto" ><font dir="auto" > : Transforming every interaction into an opportunity, closing sales and building lasting relationships.</font></font></p>
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<p> <strong><font dir="auto" ><font dir="auto" >Boosting collective performance</font></font></strong><font dir="auto" ><font dir="auto" > : Share your ideas and actively contribute to the continuous optimization of our processes.</font></font></p>
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<p> <strong><font dir="auto" ><font dir="auto" >What we offer you</font></font></strong> </p>
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<p><font dir="auto" ><font dir="auto" >At </font></font><strong><font dir="auto" ><font dir="auto" >Concentrix</font></font></strong><font dir="auto" ><font dir="auto" > , we value everyone's potential by offering tailor-made opportunities, with compensation adjusted to your experience, whether you are a motivated beginner or an expert in direct sales.</font></font></p>
<p><font dir="auto" ><font dir="auto" >Here are the unique benefits we offer to recognize your contribution:</font></font></p>
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<p> <strong><font dir="auto" ><font dir="auto" >An attractive and personalized salary based on your level of experience:</font></font></strong> </p>
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<p><font dir="auto" ><font dir="auto" >A package of </font></font><strong><font dir="auto" ><font dir="auto" >7000 DH</font></font></strong><font dir="auto" ><font dir="auto" > in the first month if you have proven experience in telesales.</font></font></p>
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<p><font dir="auto" ><font dir="auto" >If you are a beginner, an </font></font><strong><font dir="auto" ><font dir="auto" >exceptional package of 4500 DH</font></font></strong><font dir="auto" ><font dir="auto" > is offered to you.</font></font></p>
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</ul>
<p> </p>
<p> <strong><font dir="auto" ><font dir="auto" >In addition to your salary, you will benefit from exceptional bonuses:</font></font></strong> </p>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >Training is provided during the first month of integration.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Unlimited bonus based on achieving your goals.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Language bonus dedicated to our multilingual Game-Changers.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Regularity bonus from the 12th month and motivating performance bonuses.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >First special A d El Adha.</font></font></p>
</li>
</ul>
<p> </p>
<p> <strong><font dir="auto" ><font dir="auto" >Numerous additional advantages</font></font></strong><font dir="auto" ><font dir="auto" > :</font></font></p>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >Advantageous health insurance and supplementary retirement benefits after one year.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Free medical consultations available 7 days a week for your whole family.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Flexible hours with the possibility of teleworking after an integration period.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Free access to our gyms and company crèches.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Ongoing training to develop your skills and acquire new knowledge tailored to the position.</font></font></p></li></ul></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span><br><strong>Department Focus</strong><br>
The Finance Department at Deliverect plays a crucial role in driving efficiency, effectiveness, and fiscal health to support the company's growth and the success of its users. Our global team is committed to enhancing the overall customer experience through a unique customer-centric approach embedded within our financial operations.<br>
Guided by data-driven precision, we foster collaboration and financial success by deploying innovative and adaptable financial processes and reporting that simplify business transactions. Leveraging technology in our decision-making, we elevate our financial strategies and ensure best practices in resource allocation to fuel Deliverect's continued triumph. <br> <strong>Your Impact</strong><br>
As the Technical Ops Lead Morocco, you will serve as the senior operational anchor of our fast-growing Casablanca hub, acting as a hands-on builder with a strong technical edge to drive our global AI-driven automation strategy.<br>
Reporting directly to the CFO, you will lead and technically upskill a team of 5 in the BillingOps squad, ensuring scalable financial governance while bridging the gap between local operations and global Engineering, RevOps, and Finance teams. Your work will directly redefine our operational infrastructure, eliminating manual bottlenecks and embedding AI agents directly into workflows to improve accuracy, process speed, and system reliability across the entire organization. <br> <strong>This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our Casablanca, Morocco office and 2 days from the comfort of your home</strong><br><br><p><b>What you will do:</b></p><br><p>As we scale our operations and accelerate AI-driven automation across our support functions, we need a senior operational leader on the ground who can:</p><br>
<strong>Lead the BillingOps processes (~40%)</strong><br>
Manage and develop the Global BillingOps processes
Ensure billing processes are accurate, timely, and scalable across growing transaction volumes
Collaborate with Finance (CFO office) and RevOps on billing governance and reporting
<strong>Drive technical operations & AI automation (~25%)</strong><br>
Lead the automation of billing workflows using Deliverect's internal AI tools
Work hands-on with the AI squad to design, test, and deploy agents that reduce manual operations
Ensure monitoring, error handling, and operational reliability of automated processes
Act as a technical bridge between the Morocco ops team and central Engineering / AI teams
<strong>Cross-functional operational coordination (~25%)</strong><br>
Interface with global RevOps, Finance, IT, and Engineering teams on operational topics
Support the transition of responsibilities following organisational changes (H2 2026 restructure)
Contribute to the Deal Desk process and help implement streamlined approval workflows
Participate in IS (Information Systems) projects impacting the Morocco team
<strong>Reporting & operational excellence (~10%)</strong><br>
Set up and maintain operational KPIs for the BillingOps team
Produce regular reporting for Finance and RevOps leadership
Identify inefficiencies and lead process improvement initiatives
<br> <br><br><p><b>What you will bring:</b></p><br><strong>Required</strong><br>
7+ years of experience in operations, revenue operations, or technical operations — ideally in a SaaS or tech-enabled company
A genuine technical profile: comfortable working with APIs, automation tools, AI agents and ERP systems.
Experienced in architecting internal systems and coding is essential
Proven experience managing a team, with a hands-on leadership style
Strong operational rigour: you're at home in billing flows, process design, and data reconciliation
Excellent communication skills in English (written and verbal) and French would be nice
Ability to operate autonomously in a fast-moving, international environment
Based in or willing to relocate to Casablanca, Morocco
<strong>Nice to have</strong><br>
Experience with billing operations in a subscription or transactional SaaS model
Familiarity with AI agent platforms or automation tooling (n8n, Zapier, LLM-based agents, etc.)
Experience managing a local office or multi-function operations team
<br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Capgemini Engineering, a global leader in engineering services, brings together teams of engineers, scientists, and architects to help the world's most innovative companies unlock their potential. From autonomous cars to life-saving robots, our digital and software technology experts go beyond the beaten path by providing unique R&D and engineering services across all sectors. Join us for a career full of opportunities, where you can make a difference and where no two days are the same.</p><p>About the position</p><p>As part of the development of our activities in the aeronautics sector in Casablanca, we are recruiting a Quality Engineer - Document Management. The position aims to support the piloting and improvement of quality processes, ensuring document management, audit monitoring, and process maturity in compliance with EN 9100 requirements.</p><p>Job Missions</p><p>As a Quality Engineer - Document Management, your main missions will be:</p><ul><li>Support for process piloting: assist process pilots in managing requirements through tools</li><li>Document management: Update and follow process documents, Manage the interface file, Update the organizational chart and ensure its dissemination</li><li>Continuous improvement: Propose documentary improvements or modifications, Monitor process maturity and analyze gaps</li><li>Audit piloting: Plan audits (agenda, KOM, dossier preparation), Participate in audits and ensure follow-up of actions, Raise awareness among teams about quality requirements</li><li>Risk and Opportunity (R&O) management: Organize R&O reviews, Present results in PMR, Monitor associated action plans</li><li>Animation and communication: Update awareness materials, Organize and lead meetings</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Basic education level: BAC +5</li><li>Specialization: Quality, Industrial Engineering or equivalent, with mastery of Office tools and non-conformity management</li><li>Confirmed Experience (3-5 years)</li><li>Location: Casablanca</li><li>Skills and requirements: Good knowledge of the EN 9100 quality management system, Knowledge of the aeronautics environment, Good command of the Microsoft Office suite, Experience in document management and quality process monitoring, Ability to pilot audits and monitor action plans, Autonomy and organizational skills, Good communication and meeting facilitation skills, Initiative, responsiveness and continuous improvement orientation</li><li>Languages: French: fluent, English: professional</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Capgemini Engineering, a global leader in engineering services, brings together teams of engineers, scientists, and architects to help the world's most innovative companies unlock their potential. From autonomous cars to life-saving robots, our experts in digital and software technologies think outside the box by providing unique R&D and engineering services across all sectors. Join us for a career full of opportunities, where you can make a difference and no two days are the same.</p><p>About the position</p><p>As part of the development of our Automotive activities, we are recruiting a System Engineer Hardware to strengthen our Architecture & Safety Assessment teams. The position is within an environment with a strong component of automotive embedded systems, electronics, and hardware.</p><p>Location: Casablanca</p><p>Level: Master's degree (Electronics, Electrical Engineering, and Embedded Systems)</p><p>Experience: 3-5 years</p><p>Languages: French and English required</p><p>Your missions</p><p>Analyze and understand the interactions between the subsystems of a complex automotive system</p><p>Write and formalize technical requirements (requirements engineering)</p><p>Design and maintain system models (SysML Cameo or equivalent)</p><p>Participate in hardware system architecture activities (ECU, PCB, electronic components)</p><p>Contribute to hardware studies and simulations (LTspice, Matlab, Excel)</p><p>Ensure compliance with automotive standards: ISO 26262 (Functional Safety), AUTOSAR, ASPICE</p><p>Work on projects related to electric vehicles (BEV) and power electronics</p><p>Collaborate with multidisciplinary teams (software, system, validation)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Level: Master's degree (Electronics, Electrical Engineering, and Embedded Systems)</li><li>Experience: 3-5 years</li><li>Languages: French and English required</li><li>Analyze and understand the interactions between the subsystems of a complex automotive system</li><li>Write and formalize technical requirements (requirements engineering)</li><li>Design and maintain system models (SysML Cameo or equivalent)</li><li>Participate in hardware system architecture activities (ECU, PCB, electronic components)</li><li>Contribute to hardware studies and simulations (LTspice, Matlab, Excel)</li><li>Ensure compliance with automotive standards: ISO 26262 (Functional Safety), AUTOSAR, ASPICE</li><li>Work on projects related to electric vehicles (BEV) and power electronics</li><li>Collaborate with multidisciplinary teams (software, system, validation)</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p><strong>Ciments du Maroc</strong> stands out for a <strong>predominantly cooperative culture</strong>, where people, trust and the quality of working relationships play a central role. The company promotes a close management style based on support, empowerment and collective commitment. This collaborative foundation is complemented by equally meaningful <strong>innovation</strong> and <strong>organizational</strong> dimensions, supporting continuous improvement, adaptability and process rigor. Performance remains part of the culture, but in a more moderate and secondary way.
</p><br><br>
<br> Job : <p><u><strong>Missions:</strong></u></p><br><br><ul><li>Supervise logistics staff by ensuring the proper distribution and execution of the team's tasks.</li><li>Act as a liaison with the sales team and the plant management to resolve shipping-related issues.</li><li>Act as a liaison with carriers, shipping agents, and port operators (Marsa Maroc, ANP).</li><li>Produce daily, weekly, and monthly activity reports.</li><li>Plan the day's "Delivered" shipments, report received complaints, and reconcile sales and delivery data in coordination with the site's Sales Administration.</li><li>Plan raw material receipts, product transfers to depots, ports, and other plants, and prepare reporting documents in conjunction with the plant team.</li><li>Unblock customer accounts, report commercial complaints, and implement a monthly report summarizing the site's inbound/outbound logistics activity.</li><li>Oversee port operations and monitor maritime operations in collaboration with the import/export and coastal traffic management department.</li><li>Implement the logistics policy on site.</li><li>Ensure the scheduling, monitoring of deliveries and receipts, problem-solving, and optimization of delivery logistics in coordination with the Operational Logistics Manager.</li><li>Promote the sharing and transfer of experience in the profession.</li><li>Ensure compliance with safety standards and report any incident to the safety officer and management.</li><li>Ensure compliance with conformity requirements and professional conduct in accordance with Group guidelines.</li></ul><p><u><strong>Skills:</strong></u></p><br><br><ul><li>Analytical thinking</li><li>Interpersonal skills</li><li>Customer focus</li></ul> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><ul><li>University degree (Bac+3) in Logistics or Management.</li><li>Minimum of 5 years of experience within Ciments du Maroc with knowledge of logistics operations.</li><li>Proficiency in SAP, Office, and PB software.</li><li>Languages: Arabic and French.</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong><font dir="auto" ><font dir="auto" >Who are we? </font></font></strong></p>
<p> <strong><font dir="auto" ><font dir="auto" >Concentrix</font></font></strong><font dir="auto" ><font dir="auto" > is an international company present in more than 70 countries. We excel in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative and innovative environment.</font></font></p>
<p> </p>
<p> <strong><font dir="auto" ><font dir="auto" >Your mission as a Customer Advisor in Telesales</font></font></strong> </p>
<p><font dir="auto" ><font dir="auto" >As a Customer Sales Advisor, you will play a key role:</font></font></p>
<ul>
<li>
<p> <strong><font dir="auto" ><font dir="auto" >By promoting our clients' products or services</font></font></strong><font dir="auto" ><font dir="auto" > : Identify and respond precisely to customer needs in order to offer them tailor-made solutions.</font></font></p>
</li>
<li>
<p> <strong><font dir="auto" ><font dir="auto" >By negotiating and building loyalty</font></font></strong><font dir="auto" ><font dir="auto" > : Transforming every interaction into an opportunity, closing sales and building lasting relationships.</font></font></p>
</li>
<li>
<p> <strong><font dir="auto" ><font dir="auto" >Boosting collective performance</font></font></strong><font dir="auto" ><font dir="auto" > : Share your ideas and actively contribute to the continuous optimization of our processes.</font></font></p>
</li>
</ul>
<p> </p>
<p> <strong><font dir="auto" ><font dir="auto" >What we offer you</font></font></strong> </p>
<p><font dir="auto" ><font dir="auto" >At </font></font><strong><font dir="auto" ><font dir="auto" >Concentrix</font></font></strong><font dir="auto" ><font dir="auto" > , we value everyone's potential by offering tailor-made opportunities, with compensation adjusted to your experience, whether you are a motivated beginner or an expert in direct sales.</font></font></p>
<p><font dir="auto" ><font dir="auto" >Here are the unique benefits we offer to recognize your contribution:</font></font></p>
<p> </p>
<p> <strong><font dir="auto" ><font dir="auto" >An attractive and personalized salary based on your level of experience:</font></font></strong> </p>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >A package of </font></font><strong><font dir="auto" ><font dir="auto" >7100 DH</font></font></strong><font dir="auto" ><font dir="auto" > in the first month if you have proven experience in telesales.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >If you are a beginner, an </font></font><strong><font dir="auto" ><font dir="auto" >exceptional package of 4600 DH</font></font></strong><font dir="auto" ><font dir="auto" > is offered to you.</font></font></p>
</li>
</ul>
<p> <strong><font dir="auto" ><font dir="auto" >In addition to your salary, you will benefit from exceptional bonuses:</font></font></strong> </p>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >Training is provided during the first month of integration.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Unlimited bonus based on achieving your goals.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Language bonus dedicated to our multilingual Game-Changers.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Regularity bonus from the 12th month and motivating performance bonuses.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >First special A d El Adha.</font></font></p>
</li>
</ul>
<p> <strong><font dir="auto" ><font dir="auto" >Numerous additional advantages</font></font></strong><font dir="auto" ><font dir="auto" > :</font></font></p>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >Advantageous health insurance and supplementary retirement benefits after one year.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Free medical consultations available 7 days a week for your whole family.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Flexible hours with the possibility of teleworking after an integration period.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Free access to our gyms and company crèches.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Ongoing training to develop your skills and acquire new knowledge tailored to the position.</font></font></p></li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong><font dir="auto" ><font dir="auto" >Your mission as a Telephone Sales Customer Consultant. </font></font></strong></p>
<p><font dir="auto" ><font dir="auto" >As a Telephone Sales Customer Consultant, you will have a key role:</font></font></p>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >Promote our customers' products or services: Accurately identify customer needs and offer tailored solutions.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Negotiate and build loyalty: Turn every interaction into an opportunity, close sales and build lasting relationships.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Improve team performance: Share ideas and contribute to the continuous improvement of our processes.</font></font></p>
</li>
</ul>
<p> <strong><font dir="auto" ><font dir="auto" >What we offer you</font></font></strong> </p>
<p><font dir="auto" ><font dir="auto" >At Concentrix, we value everyone's potential, with tailored opportunities and compensation tailored to your experience, whether you're a motivated junior or an experienced direct sales professional.</font></font></p>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >An attractive and personalized salary based on your level of experience</font></font></p>
</li>
</ul>
<p><font dir="auto" ><font dir="auto" >In addition to your fixed salary, you will benefit from exceptional bonuses:</font></font></p>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >Paid training starting from the first month.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Unlimited bonuses based on achieving goals.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Language bonus dedicated to our multilingual Game-Changers.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Regularity bonus from the 12th month and performance-related incentives.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Special bonus for the A d El Adha.</font></font></p>
</li>
</ul>
<p> <strong><font dir="auto" ><font dir="auto" >Numerous additional benefits:</font></font></strong> </p>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >Affordable health insurance and pension fund after one year.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Free telemedicine consultations 7 days a week for the whole family.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Flexible hours with the possibility of smart working after the integration period.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Free access to company gyms and agreements with nursery schools.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Continuous training to develop your skills and acquire new knowledge related to the role.</font></font></p>
</li>
</ul>
<p> <strong><font dir="auto" ><font dir="auto" >A dynamic work environment:</font></font></strong> </p>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >Themed entertainment and gifts throughout the year to strengthen team spirit.</font></font></p>
</li>
</ul>
<p> <strong><font dir="auto" ><font dir="auto" >The profile of our Game-Changers</font></font></strong> <br><font dir="auto" ><font dir="auto" > We are looking for talents who:</font></font></p>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >They speak perfect Italian, both written and spoken. Knowledge of French is an appreciated plus. </font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >They have excellent communication skills, are organized, autonomous and proactive. </font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >They are familiar with digital tools and are naturally curious about adopting new technologies. </font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >They approach challenges with enthusiasm and are passionate about customer satisfaction. </font></font></p>
</li>
</ul>
<p><br></p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong><font dir="auto" ><font dir="auto" >Who are we? </font></font></strong></p>
<p> <strong><font dir="auto" ><font dir="auto" >Concentrix</font></font></strong><font dir="auto" ><font dir="auto" > is an international company present in more than 70 countries. We excel in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative and innovative environment.</font></font></p>
<p> <br> <strong><font dir="auto" ><font dir="auto" >Your mission as a Customer Advisor in Telesales</font></font></strong> </p>
<p> </p>
<p><font dir="auto" ><font dir="auto" >As a Customer Sales Advisor, you will play a key role:</font></font></p>
<p> <br> <strong><font dir="auto" ><font dir="auto" >By promoting our clients' products or services:</font></font></strong><font dir="auto" ><font dir="auto" > Identify and respond precisely to client needs in order to offer them tailored solutions. </font></font><br> <strong><font dir="auto" ><font dir="auto" >By negotiating and building loyalty:</font></font></strong><font dir="auto" ><font dir="auto" > Transform every interaction into an opportunity, close sales, and build lasting relationships. </font></font><br> <strong><font dir="auto" ><font dir="auto" >By boosting collective performance:</font></font></strong><font dir="auto" ><font dir="auto" > Share your ideas and actively contribute to the continuous optimization of our processes.</font></font></p>
<p> </p>
<p> <strong><font dir="auto" ><font dir="auto" >What we offer you</font></font></strong> </p>
<p> </p>
<p><font dir="auto" ><font dir="auto" >At </font></font><strong><font dir="auto" ><font dir="auto" >Concentrix,</font></font></strong><font dir="auto" ><font dir="auto" > we value the potential of each individual by offering tailor-made opportunities, with compensation adjusted to your experience, whether you are a motivated beginner or an expert in direct sales.</font></font></p>
<p> <br><font dir="auto" ><font dir="auto" >Here are the unique benefits we offer to recognize your contribution:</font></font></p>
<p> </p>
<p> <strong><font dir="auto" ><font dir="auto" >An attractive and personalized compensation package based on your experience level:</font></font></strong> <br><font dir="auto" ><font dir="auto" > A package of 7100 DH from the first month if you have proven experience in telesales. </font></font><br><font dir="auto" ><font dir="auto" > If you are a beginner, </font></font><strong><font dir="auto" ><font dir="auto" >an exceptional package of 4600 DH is offered.</font></font></strong> </p>
<p> <br> <strong><font dir="auto" ><font dir="auto" >In addition to your salary, you will benefit from exceptional bonuses:</font></font></strong> </p>
<p> <br><font dir="auto" ><font dir="auto" > Paid training during the first month of integration. </font></font><br><font dir="auto" ><font dir="auto" > Unlimited bonus based on achieving your objectives. </font></font><br><font dir="auto" ><font dir="auto" > Dedicated language bonus for our multilingual Game-Changers. </font></font><br><font dir="auto" ><font dir="auto" > Regularity bonus from month 12 and motivating performance bonuses. Special </font></font><br><font dir="auto" ><font dir="auto" > bonus for Al Adha. </font></font><br> <br> <strong><font dir="auto" ><font dir="auto" >Numerous additional benefits:</font></font></strong> </p>
<p> <br><font dir="auto" ><font dir="auto" > Comprehensive health insurance and supplementary retirement plan after one year. </font></font><br><font dir="auto" ><font dir="auto" > Free telemedicine consultations available 7 days a week for your entire family. </font></font><br><font dir="auto" ><font dir="auto" > Flexible hours with the possibility of remote work after an integration period. </font></font><br><font dir="auto" ><font dir="auto" > Free access to our gyms and company-run childcare facilities. </font></font><br><font dir="auto" ><font dir="auto" > Ongoing training to develop your skills and acquire new knowledge relevant to the position.</font></font></p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Lead a team in charge of managing a group of existing partners, cities and driving them to success.</p>
<p>Work together with the head of Regions and the functional heads to define winning sales, growth, and operations strategies for your cities, and own its implementation.</p>
<p>Build, manage an account management dream team, help them perform and inspire them to grow</p>
<p>Constantly look for ways to improve the service in your area, staying up to date in terms of news and trends, and looking after operational excellence.</p>
<p>Build, scale, communicate and maintain detailed reporting models to assist regional efforts, both on a strategic and operational level.</p>
<p>Assure your team establishes excellent relationships with Glovo s partners through consistent and proactive communication, identifying their needs and building engagement (Partner s meetings and business reviews).</p>
<p>Work hard with your team, helping and guiding them during difficult negotiations to close important deals with top chains and smaller partners</p>
<p>Lead by example in accordance to our values and set high standards for the team.Qualifications</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You have +6 years of experience in consulting/business development/start-up or similar.</p>
<p>A strong track record of excellent performance delivering challenging KPIs and / or projects</p>
<p>Managerial, 360 view: good understanding of all the key drivers in a business P&L and how to affect them</p>
<p>Highly polished communication skills - speaking, writing, presenting and negotiating. Ability to work with remote teams through clear and concise communication</p>
<p>You are willing to travel several days per month in the cities under your ownership</p>
<p>Be an owner mindset: You are committed to growing Glovo in your cities, and digging deep to solve bottlenecks. You re solution-oriented and don t take no for an answer.</p>
<p>Ability to balance swift pace of execution with attention to detail</p>
<p>Superior analytical skills and willingness to roll up your sleeves to get it done</p>
<p>Excellent French, Arabic and English</p><p></p></section>