Foreman Jobs in Morocco

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Fondation Arrawaj</strong> features a culture primarily shaped by <strong>innovation</strong>, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a <strong>competitive</strong> dimension, reflecting a strong focus on performance and results. <strong>Collaboration</strong> and <strong>organizational structure</strong> further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts. </p><br><br> <br> Job : <p><strong>FUTURE MANAGERS PROGRAM:&nbsp;</strong></p><br><br><p><strong>What if your potential became your best qualification?</strong></p><br><br><ul><li>Are you a graduate of a top business school and have one to two years of experience in a bank?</li><li>Do you want to give a new boost to your career, develop your management skills, and take on new challenges?</li></ul><p>As part of the development of its network, the Arrawaj Foundation is launching its Managers Program, a program designed to identify, train, and support high-potential talents towards management responsibilities.</p><br><br><p><strong>What awaits you:</strong></p><br><br><p>Joining this program means benefiting from a structured program combining:</p><br><br><ul><li>Comprehensive training in the role of a Manager;</li><li>Personalized support from experienced managers;</li><li>The development of your skills in management, performance monitoring, business development, and team management;</li><li>Operational immersion, gradually preparing you to take responsibility for a client portfolio.</li></ul> <br> Required profile : <p><strong>Your profile:&nbsp;</strong></p><br><br><ul><li>Graduate of a top business school;</li><li>One to two years of experience in a bank;</li><li>Charisma, sense of responsibility, and initiative;</li><li>Strong customer and results orientation;</li><li>Excellent interpersonal skills and a passion for management.</li><li>Experience in the banking sector is a plus</li></ul><p><strong><em>Your leadership deserves a new challenge. Join the Arrawaj Foundation and contribute to growing a network that places people, performance, and commitment at the heart of its success.</em></strong></p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Join a dynamic company in the <strong>Distribution</strong> sector as a <strong>Sales Promoter</strong> in <strong>Marrakech</strong>. This exciting opportunity will allow you to actively contribute to the success of our field teams.</p><br><br><p>The main goal is to ensure optimal commercial presence and boost sales in stores. This involves representing the brand in an exemplary manner and achieving the set objectives in terms of turnover and brand awareness.</p><br><br><p>Your main tasks will include animating points of sale, implementing impactful promotional actions, training and motivating sales teams, as well as monitoring performance and reporting relevant information. You will be a true <strong>ambassador</strong> for our products.</p><br><br> <br> Required profile : <p>The ideal background starts with a <strong>High School Diploma</strong>, ideally completed with specialized training in <strong>Sales / Export</strong>.</p><br><br><p>A first experience of <strong>1 to 3 years</strong> in a similar role is preferred to allow you to quickly thrive in your new responsibilities.</p><br><br><p>This position requires excellent <strong>interpersonal skills</strong>, great <strong>communication skills</strong>, and a strong <strong>results orientation</strong>. Good knowledge of sales techniques and mass-market products would be a plus. The ability to <strong>motivate</strong> and <strong>persuade</strong> is essential.</p><br><br><p><strong>Job description:</strong></p><br><br><p>Experience in selling top-ups &amp; SIM cards<br>High School Diploma or higher<br>Driving license B. Seniority: 2 years<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>SOGEA Maroc un Contract Manager ( H/F) qui aura comme principale mission de participer à l'analyse et suivi de l'application du contrat tout au long du projet, mettre en oeuvre et coordonner des moyens et processus nécessaires à la maîtrise des risques financiers et juridiques encourus.</p><br><p>Vos missions :</p><br><p>Analyser les pièces et les dispositions spécifiques pendant la phase d’appel d’offres en examinant la programmation des travaux, la détermination des "progress measurements", les variations et problématiques liées aux délais, aux coûts et aux paiements, ainsi que les procédures de réclamation;</p><br><p>Assurer le suivi contractuel des chantiers majeurs en suivant les plannings, la remise et l’approbation des documents, les événements impactant l’exécution des travaux, ainsi que les demandes de prolongation de délais et de paiements supplémentaires;</p><br><p>Assister également les directeurs d’exploitation études et travaux en répondant aux sollicitations des différentes parties prenantes internes concernant la gestion contractuelle pendant l’exécution des travaux;</p><br><p>Réaliser l’analyse préalable des réclamations, rédige les mémoires et assure la production des justificatifs nécessaires au traitement des demandes.<br></p><br><br><p>Diplômé(e) d’une école d’ingénieurs, avec une spécialisation en génie civil ou une formation généraliste, vous possédez de solides capacités d’analyse des dossiers et d’évaluation des risques. Vous maîtrisez les principaux documents contractuels de référence, notamment les contrats de type FIDIC.</p><br><p>Doté(e) d’excellentes qualités rédactionnelles, vous disposez également de solides connaissances en gestion budgétaire, financière et économique. Diplomate et rigoureux(se), vous faites preuve d’un sens aigu du détail et d’un excellent esprit d’analyse.</p><br><br><p>Rejoindre Sogea Maroc, c’est :<br>- S’investir au sein d’une entreprise qui œuvre depuis plus d’un siècle pour développer des ouvrages et des infrastructures innovants atteignant un très haut niveau de performance ;<br>- Intégrer des équipes d’experts ;<br>- S’offrir de belles perspectives professionnelles.</p><br><p>Rejoignez-nous et vivez une véritable aventure humaine !</p><br> <p><strong>Entity</strong></p><br> <p>SOGEA MAROC , filiale de SOGEA SATOM, société du groupe VINCI, acteur majeur du marché marocain de la construction. SOGEA MAROC présente depuis 1922, est l'entreprise de référence dans les métiers de l'hydraulique, de l'ouvrage d'art, du génie civil industriel et du bâtiment. Chez SOGEA MAROC, la vision de la réussite est avant tout globale et ne se limite pas uniquement aux aspects économiques. Dans l'optique d'atteindre la performance globale, nous sommes engagés dans une démarche conduite par notre Groupe, pour créer de la valeur à long terme, principalement pour nos collaborateurs. Nous sommes profondément convaincus que « nos meilleurs ambassadeurs sont nos collaborateurs ». Partant de ce principe, nous travaillons à développer la motivation en interne afin que nos talents soient fiers d'appartenir à SOGEA MAROC. Cette démarche favorise également l'attractivité de notre entreprise et facilite l'intégration de nouveau talent. </p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Contexte du recrutement et définition de poste <p>Au sein des agences à potentiel Pro, vous aurez pour vocation de:</p><br> <ul> <li>Développer et fidéliser les fonds de commerce Pros constitués de clients et de prospects professions libérales et TPE.</li> <li>Travailler activement à la conquête de nouveaux clients professionnels et TPE en recensant les non clients à proximité des agences.</li> <li>Planifier des programmes de visites en rencontrant régulièrement les principaux prescripteurs de votre région.</li> <li>Engager régulièrement sur l'ensemble des agences supervisées des actions de prospection structurées et quotidiennes (au minimun 1 par jour).</li> <li>Développer les conventions pros signées en identifiant au préalable les acteurs à proximité des agences supervisées.</li> <li>Développer le volet « sphère privée » du client avec comme objectif la « Double Relation Part et Pro » de vos clients.</li> <li>Veiller au suivi et au bon traitement des demandes des clients et de leurs réclamations.</li> <li>Assurer le montage et le renouvellement des dossiers de crédits pros.</li> <li>Traiter efficacement les opportunités de contact proposées par l'animation en central.</li> </ul> Profil recherché <p>De formation BAC+5</p><br> <p>Une expérience de 2 ans minimum est requise pour occuper le poste.</p><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br> <br> Job : <p><u><strong>Your mission:</strong></u></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving problems or complaints to ensure their satisfaction.<br>• Offering personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br>&nbsp;</p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><p>• Are perfectly fluent in French, both spoken and written.<br>• Have excellent communication skills, are organized, independent, and positive.<br>• Are proficient with digital tools and curious about new technologies.<br>• Enjoy tackling challenges and are focused on customer satisfaction.</p><br><br><p><u><strong>Recruitment Process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language and technical skills, and your personality.<br>2 Phone conversation<br>A first conversation with a member of the recruitment team to discover Concentrix and confirm your suitability for the role.<br>3 In-person interview<br>A meeting to delve deeper into your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive salary<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from the 12th month<br>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal activities and events throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Fondation Arrawaj</strong> features a culture primarily shaped by <strong>innovation</strong>, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a <strong>competitive</strong> dimension, reflecting a strong focus on performance and results. <strong>Collaboration</strong> and <strong>organizational structure</strong> further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts. </p><br><br> <br> Job : <p>Join our dynamic team in the Banking/Finance sector as a Portfolio Manager. Based in <strong>Agadir and its regions (BELFAA, Oulad Taima, Inezegane, Tikiouine...)</strong>, this position represents a unique opportunity to actively contribute to the management and development of a client portfolio within a recognized financial institution.</p><br><br><p>The main goal of this role is to ensure customer satisfaction and loyalty, while developing new business opportunities. You will be a key player in achieving portfolio growth objectives by offering financial solutions adapted to the needs of each client.</p><br><br><p>Your responsibilities will include the daily management of an existing client portfolio, analyzing their financial needs, and proposing relevant banking products and services. You will also be responsible for prospecting new clients to expand your portfolio. A significant part of your mission will involve monitoring the evolution of financial markets and maintaining active competitive intelligence to anticipate trends.</p><br><br> <br> Required profile : <p>For this position, a Bachelor's degree (Bac +3) is required. A specialization in Banking, Sales/Commercial/Export professions would be a major asset for success in this role.</p><br><br><p>1 to 3 years of previous experience in a similar position, ideally in the banking or financial sector, is sought. This experience should have allowed you to develop a thorough understanding of financial products and customer management techniques.</p><br><br><p>Excellent interpersonal skills and a strong sense of customer service.<br>Analytical and synthesis skills to assess financial needs.<br>Proficiency in sales and negotiation techniques.<br>Autonomy, rigor, and organizational skills.<br>Comfort with computer tools and banking software.<br>If you are looking for a stimulating environment where you can use your skills and grow professionally, this position is for you! Apply now to seize this great opportunity.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Fondation Arrawaj</strong> features a culture primarily shaped by <strong>innovation</strong>, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a <strong>competitive</strong> dimension, reflecting a strong focus on performance and results. <strong>Collaboration</strong> and <strong>organizational structure</strong> further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts. </p><br><br> <br> Job : <p>Join our dynamic team in the Banking / Finance sector as a Portfolio Manager. Based in <strong>Essaouira</strong>, this position represents a unique opportunity to actively contribute to the management and development of a client portfolio within a recognized financial institution.</p><br><br><p>The main objective of this role is to ensure customer satisfaction and loyalty, while developing new business opportunities. You will be a key player in achieving portfolio growth objectives by offering financial solutions tailored to the needs of each client.</p><br><br><p>Your responsibilities will include the daily management of an existing client portfolio, analyzing their financial needs, and proposing relevant banking products and services. You will also be required to prospect for new clients to expand your portfolio. A significant part of your mission will involve monitoring financial market developments and maintaining active competitive intelligence to anticipate trends.</p><br><br> <br> Required profile : <p>For this position, a Bac +3 level of education is required. A specialization in Banking, Commercial / Sales / Export professions would be a major asset for success in this role.</p><br><br><p>1 to 3 years of previous experience in a similar position, ideally in the banking or financial sector, is sought. This experience should have allowed you to develop a thorough understanding of financial products and customer management techniques.</p><br><br><p>Excellent interpersonal skills and a strong sense of customer service.<br>Analytical and synthesis skills to assess financial needs.<br>Proficiency in sales and negotiation techniques.<br>Autonomy, rigor, and organizational skills.<br>Comfort with computer tools and banking software.<br>If you are looking for a stimulating environment where you can use your skills and grow professionally, this position is for you! Apply now for this great opportunity.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br> <br> Job : <p><u><strong>Your mission as a Telemarketing Customer Advisor:</strong></u></p><br><br><p>&nbsp;As a Telemarketing Customer Advisor, you will play a key role in:</p><br><br><p>• Promoting our clients' products and services<br>• Identifying customer needs and proposing suitable solutions.<br>• Negotiating and building customer loyalty<br>• Turning every interaction into a sales opportunity and building lasting relationships.<br>• Contributing to collective performance<br>• Sharing your ideas and actively participating in the continuous improvement of our processes.<br>&nbsp;</p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:<br>• Perfectly master spoken and written French<br>• Have excellent communication skills<br>• Are organized, independent, and positive<br>• Are proficient with digital tools<br>• Enjoy taking on challenges and are customer-satisfaction oriented</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to evaluate your language, technical, and personality skills.<br>2 Phone call<br>An initial call with a member of the recruitment team to discover Concentrix and confirm your suitability for the role.<br>3 In-person interview<br>A meeting to learn more about your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive remuneration<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from 12 months<br>• Special Aid El Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Fondation Arrawaj</strong> features a culture primarily shaped by <strong>innovation</strong>, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a <strong>competitive</strong> dimension, reflecting a strong focus on performance and results. <strong>Collaboration</strong> and <strong>organizational structure</strong> further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts. </p><br><br> <br> Job : <p>Join our dynamic team in the Banking/Finance sector as a Portfolio Manager. Based in <strong>Oulad taima</strong>, this position represents a unique opportunity to actively contribute to the management and development of a client portfolio within a recognized financial institution.</p><br><br><p>The main goal of this role is to ensure customer satisfaction and loyalty, while developing new business opportunities. You will be a key player in achieving portfolio growth objectives by offering financial solutions adapted to each client's needs.</p><br><br><p>Your responsibilities will include the daily management of an existing client portfolio, analyzing their financial needs, and proposing relevant banking products and services. You will also be expected to prospect for new clients to expand your portfolio. A significant part of your mission will involve monitoring financial market developments and maintaining active competitive intelligence to anticipate trends.</p><br><br> <br> Required profile : <p>For this position, a Bachelor's degree (Bac +3) is required. A specialization in Banking, Sales/Commercial/Export professions would be a major asset for success in this role.</p><br><br><p>1 to 3 years of previous experience in a similar role, ideally in the banking or financial sector, is sought. This experience should have allowed you to develop a thorough understanding of financial products and customer management techniques.</p><br><br><p>Excellent interpersonal skills and a strong sense of customer service.<br>Analytical and synthesis skills to assess financial needs.<br>Proficiency in sales and negotiation techniques.<br>Autonomy, rigor, and organizational skills.<br>Comfort with computer tools and banking software.<br>If you are looking for a stimulating environment where you can use your skills and grow professionally, this position is for you! Apply now to seize this great opportunity.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p>Sofitel Marrakech Palais Imperial &amp; Spa, joyau de l'hospitalité marocaine, incarne le luxe et l'élégance au cœur de la vibrante ville de Marrakech. Faisant partie du prestigieux groupe Accor, cet hôtel cinq étoiles offre une expérience inoubliable mêlant raffinement français et charme marocain. Niché au milieu de jardins luxuriants, à quelques pas des célèbres sites historiques de la ville, Sofitel Marrakech Palais Imperial &amp; Spa est reconnu pour ses services haut de gamme, son attention aux détails et son engagement envers l'excellence culinaire.</p><br><p>Rejoignez-nous pour sublimer cette expérience unique en en faisant partie d'une équipe dédiée à l'art de vivre à la française.</p><br><br>Description du poste<br><br><p>Le Chargé des Opérations T&amp;C a pour mission d’assurer le bon fonctionnement des différentes activités RH au sein de l’entreprise. Il intervient en tant que généraliste, intervenant dans l’administration RH, la paie, le recrutement, la formation, les moyens généraux, la communication interne, ainsi que le bien-être des collaborateurs. Il assure également l’intérim de l’équipe RH en cas d’absence.</p><br><ul><li>Assurer la gestion administrative du personnel (contrats, dossiers, absences, suivi RH)</li><li>Gérer le processus de recrutement, de la diffusion des offres à l’intégration des nouveaux collaborateurs</li><li>Accompagner les managers et les équipes dans les sujets RH du quotidien</li><li>Organiser et suivre l’onboarding et l’offboarding des employés</li><li>Contribuer au développement des compétences via la formation</li><li>Participer à la préparation et au suivi des éléments variables de paie</li><li>Suivre les indicateurs RH (turnover, absentéisme, etc.) et produire des reportings</li><li>Veiller au respect du droit du travail et des procédures internes</li><li>Participer à la gestion des relations sociales et des situations disciplinaires simples</li><li>Mettre en place des actions favorisant l’engagement et le bien-être des collaborateurs</li><li>Promouvoir et faire vivre la culture d’entreprise au sein de l’établissement</li></ul><br>Qualifications<br><br><ul><li>Sens du service et de la confidentialité</li><li>Excellent relationnel</li><li>Organisation et rigueur</li><li>Réactivité et adaptabilité (environnement dynamique)</li><li>Esprit d’équipe</li><li>Bac +3 à Bac +5 en Ressources Humaines, Gestion ou équivalent</li><li>2 à 5 ans d’expérience en RH, idéalement en hôtellerie ou secteur services</li><li>Maîtrise du français et de l’anglais (une autre langue est un plus)</li><li>Horaires variables selon l’activité de l’hôtel</li><li>Disponibilité ponctuelle en soirée / week-end</li><li>Environnement multiculturel et exigeant</li></ul><br>Informations supplémentaires<br><br><ul><li>Carte Heartist Accor.</li><li>Avantages Spécifiques.</li><li>Et bien plus encore...</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions.<br> With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.<br> Role Overview We are looking for a native French speaker to support a 16-week AI personalization evaluation project for professional users.<br> Using your primary Google Workspace business Gmail account , you will assess whether AI-generated responses are relevant, accurate, helpful, and appropriately personalized based on professional email history.<br> You will compare outputs, identify weak or unsupported personalization, and provide structured feedback that supports model improvement.<br> CONTRACT: Contractor assignment (16 weeks) COMMITMENT: Part-time (20h/week) or Full-time (40h/week) with minimum 4h PST overlap LOCATION: Remote — Bangladesh, Brazil, Colombia, Egypt, Ghana, India, Indonesia, Kenya, Nigeria, Pakistan, Turkey, Vietnam PROCESS: Application Form -&gt; Short Online Assessment NOTES: Applicants must use their primary professional Google Workspace account and complete the required consent process.<br> Key Responsibilities Evaluate AI-generated responses using professional email history and account activity.<br> Assess outputs for accuracy, relevance, helpfulness, and personalization quality .<br> Identify unsupported assumptions, incorrect personalization, and irrelevant recommendations.<br> Compare multiple responses and select the stronger overall result.<br> Provide clear and structured evaluation feedback.<br> Follow detailed project guidelines and quality standards.<br> Maintain confidentiality and follow all data privacy requirements.<br> Complete assigned evaluations accurately and within project timelines.<br> Native-level proficiency in French .<br> At least 2 years of professional experience.<br> Active Google Workspace or Corporate Gmail account used regularly for professional communication.<br> Business inbox with predominantly French -language emails and approximately 1,000 or more messages .<br> Gmail display language set to French .<br> Willingness to use the business account for evaluation and sign the required consent form.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br> <br> Job : <p><u><strong>Your mission as a Telesales Customer Advisor:</strong></u></p><br><br><p>As a Telesales Customer Advisor, you will play a key role in:</p><br><br><ul><li>Promoting our clients' products and services</li><li>Identifying customer needs and proposing suitable solutions.</li><li>Negotiating and building customer loyalty</li><li>Turning every interaction into a sales opportunity and building lasting relationships.</li><li>Contributing to collective performance</li><li>Sharing your ideas and actively participating in the continuous improvement of our processes.<br>&nbsp;</li></ul> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><p>• Perfectly master French, both spoken and written<br>• Have excellent communication skills<br>• Are organized, independent, and positive<br>• Master digital tools<br>• Enjoy taking on challenges and are customer satisfaction-oriented<br><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language skills, technical skills, and personality.<br>2 Phone exchange<br>An initial conversation with a member of the recruitment team to discover Concentrix and confirm your suitability for the role.<br>3 In-person interview<br>A meeting to delve deeper into your profile and align your ambitions with our company culture.<br><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive compensation<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from 12 months<br>• Special Eid El Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br> <br> Job : <p><u><strong>Your mission:</strong></u></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving problems or complaints to ensure their satisfaction.<br>• Offering personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br>&nbsp;</p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:<br>• Perfectly master French, both spoken and written.<br>• Have excellent communication skills, are organized, independent, and positive.<br>• Master digital tools and are curious about new technologies.<br>• Enjoy taking on challenges and are focused on customer satisfaction.</p><br><br><p><u><strong>Recruitment Process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language and technical skills, as well as your personality.<br>2 Phone conversation<br>A first conversation with a member of the recruitment team to discover Concentrix and validate your fit for the position.<br>3 In-person interview<br>A meeting to discuss your profile in more detail and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive remuneration<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from 12 months<br>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Complementary retirement plan after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br> <br> Job : <p><u><strong>Your mission:</strong></u></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving problems or complaints to ensure their satisfaction.<br>• Offering personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br>&nbsp;</p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><p>• Perfectly master French &amp; English, both spoken and written.<br>• Have excellent communication skills, are organized, independent, and positive.<br>• Master digital tools and are curious about new technologies.<br>• Enjoy taking on challenges and are customer-satisfaction oriented.</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language, technical, and personality skills.<br>2 Phone exchange<br>A first discussion with a member of the recruitment team to discover Concentrix and validate the suitability for the position.<br>3 In-person interview<br>A meeting to deepen your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive remuneration<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from 12 months<br>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br>&nbsp;</p><br><br> <br><br> </div>

<p><font dir="auto" ><font dir="auto" >The customer service representative handling inbound calls is responsible for answering incoming customer calls. Their role is to identify customer needs and provide a solution as quickly as possible. Sometimes, they also have to close sales. Reporting to the team leader, their main responsibilities include:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Receive incoming calls from customers</font></font></li><li><font dir="auto" ><font dir="auto" >actively listen to the interlocutors</font></font></li><li><font dir="auto" ><font dir="auto" >Identify their needs, analyze their requests and guide them</font></font></li><li><font dir="auto" ><font dir="auto" >Maintaining the highest quality of customer service</font></font></li><li><font dir="auto" ><font dir="auto" >To ensure the achievement of the project's quantitative and qualitative objectives.</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Before taking on the mission, comprehensive training is provided to prepare him for the responsibilities that will be entrusted to him.</font></font></p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" ><font dir="auto" >Perfect mastery of the French language, with good fluency in both spoken and written French.</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent argumentative skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Business logic.</font></font></li><li><font dir="auto" ><font dir="auto" >Real sense of listening.</font></font></li><li><font dir="auto" ><font dir="auto" >Empathy is all evidence.</font></font></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Approche par niveaux (Tiered Approach)</strong>&nbsp;</p><br> <br> <p>Conformément à l’engagement de préserver les capacités et de soutenir le personnel déjà au sein de l’Organisation, la majorité des postes vacants du PNUD/FENU/VNU sont publiés selon un processus de candidature par niveaux, comme suit :&nbsp;</p><br> <br> <ul> <li>Niveau 0 : Personnel international du PNUD/FENU/VNU titulaire d'un contrat permanent (PA) ou à durée déterminée (FTA), dont les postes seront supprimés, ou dont les contrats seront résiliés ou non renouvelés en 2026&nbsp;</li> </ul> <br> <ul> <li>Niveau 1 : Autre personnel du PNUD/FENU/VNU titulaire d'un contrat permanent (PA) ou à durée déterminée (FTA)&nbsp;</li> </ul> <br> <ul> <li>Niveau 2 : Personnel du PNUD/FENU/VNU titulaire d'un contrat temporaire (TA), personnel sous contrat PSA régulier, et Volontaires des Nations Unies Experts et Spécialistes&nbsp;</li> </ul> <br> <ul> <li>Niveau 3 ou aucun niveau indiqué : Tous les autres types de contrat du PNUD/FENU/VNU et d'autres agences, ainsi que les candidats externes&nbsp;</li> </ul> <br> <p>Veuillez prendre note du ou des niveau(x) indiqué(s) dans le titre du poste vacant, le cas échéant, et vous assurer que vous remplissez les critères d’éligibilité pour postuler.&nbsp;</p><br> <br> <br> <p><strong>Contexte</strong></p><br> <p>Le Royaume du Maroc a engagé, sous les Hautes Instructions de Sa Majesté le Roi Mohammed VI, un processus ambitieux et structurant de consolidation de la régionalisation avancée, considérée comme un levier fondamental de modernisation de l’État, de réduction des disparités territoriales et de promotion d’un développement équilibré, inclusif et durable. Cette orientation stratégique a été réaffirmée lors des 2ᵉ Assises nationales de la régionalisation avancée, tenues à Tanger les 20 et 21 décembre 2024 sous le Haut Patronage de Sa Majesté le Roi Mohammed VI. Ces Assises ont mis en évidence plusieurs recommandations prioritaires, notamment l’accélération de la mise en œuvre de la Charte nationale de la déconcentration administrative, l’opérationnalisation effective de l’exercice des compétences régionales dans les secteurs stratégiques, le renforcement de la gouvernance territoriale à travers des outils performants de planification, de suivi et d’évaluation, la promotion de la démocratie participative et de la participation citoyenne à l’échelle territoriale, ainsi que l’intégration de la transformation digitale comme levier transversal de performance de la gouvernance territoriale. Ces orientations s’inscrivent pleinement dans la continuité du Nouveau Modèle de Développement, qui place l’ancrage territorial, la différenciation des politiques publiques et la bonne gouvernance des territoires au cœur de la transformation du pays à moyen et long terme. Dans ce cadre, la transformation digitale des collectivités territoriales est identifiée comme un accélérateur clé permettant l’amélioration de l’efficacité et de la qualité des services publics territoriaux, le renforcement de la transparence, de la redevabilité et de la participation citoyenne, la promotion de l’inclusion sociale et territoriale, ainsi que le soutien à des dynamiques territoriales résilientes, durables et innovantes. Toutefois, les diagnostics réalisés ont mis en évidence plusieurs défis structurels, notamment des disparités significatives de maturité numérique entre territoires, des contraintes persistantes en matière de capacités institutionnelles et humaines, ainsi qu’une fragmentation des initiatives digitales nécessitant la mise en place d’un cadre de gouvernance unifié, cohérent et territorialisé. C’est dans ce contexte que s’inscrit le projet « CONNECTIVITÉ TERRITORIALE », mis en œuvre par la Direction Générale des Collectivités Territoriales (DGCT), avec l’appui du Programme des Nations Unies pour le Développement (PNUD), pour la période 2026 – 2029. C’est une initiative stratégique visant à renforcer l'intégration et le développement harmonieux des territoires au Maroc, en mettant l'accent sur l'amélioration des infrastructures numériques, des services publics, et de la cohésion sociale à travers une approche inclusive. Le projet repose sur trois leviers stratégiques complémentaires, à savoir la gouvernance, les infrastructures et la connectivité, ainsi que le capital humain et le développement des compétences.</p><br> <p>Les résultats attendus de ce projet sont comme suit :</p><br> <ul> <li><strong>Produit 1.</strong> Un cadre de gouvernance pour la territorialisation de la transformation digitale est élaboré et instauré, mettant l'accent sur l'inclusion et reposant sur des organes fonctionnels ;</li> <li><strong>Produit 2</strong>. Les Collectivités Territoriales disposent d'une connectivité et d'une infrastructure dimensionnée et normalisée ;&nbsp;</li> <li><strong>Produits 3.</strong> La transformation digitale territorialisée est renforcée par un capital humain innovant et fortement engagé, contribuant ainsi de manière significative à son succès et à son intégration durable dans les territoires ;</li> <li><strong>Produit 4.</strong> La gestion du projet et l’assurance qualité sont assurées.</li> </ul> <p><strong>Fonctions et responsabilités</strong></p><br> <p>Sous la supervision directe du Directeur National du Projet et du Coordonnateur National du Projet, et sous l'assurance qualité du Conseiller de Programme du PNUD, le/la titulaire assurera la coordination opérationnelle quotidienne du projet, conformément aux procédures de mise en œuvre nationale (NIM) et aux principes de la gestion axée sur les résultats le/la Coordonnateur(trice) national(e) associé(e) assurera les fonctions suivantes:&nbsp;</p><br> <p><i><strong>Gestion stratégique et opérationnelle du projet</strong>&nbsp;</i></p><br> <ul> <li>Assurer la gestion quotidienne du projet conformément au document de projet, au plan de travail annuel et aux procédures du PNUD.&nbsp;</li> </ul> <br> <ul> <li>Veiller à l'atteinte des résultats attendus dans les délais impartis, selon les standards de qualité requis et dans le respect du budget alloué.&nbsp;</li> </ul> <br> <ul> <li>Garantir l'application des principes de gestion axée sur les résultats, de gestion adaptative et de redevabilité.&nbsp;</li> </ul> <br> <p><i><strong>Coordination institutionnelle et partenariale</strong>&nbsp;</i></p><br> <br> <ul> <li>Coordonner la mise en œuvre du projet avec les partenaires institutionnels aux niveaux national, régional et local.&nbsp;</li> </ul> <br> <ul> <li>Renforcer la collaboration avec les ministères, collectivités territoriales, services déconcentrés, secteur privé, universités, médias, organisations de la société civile et partenaires techniques et financiers.&nbsp;</li> </ul> <br> <ul> <li>Faciliter la mise en œuvre des conventions de partenariat et promouvoir l'appropriation des résultats par les parties prenantes.&nbsp;</li> </ul> <br> <br> <p><i><strong>Synergies et coordination avec les partenaires techniques et financiers</strong></i>&nbsp;</p><br> <br> <ul> <li>Assurer la complémentarité et la cohérence avec les initiatives similaires ou complémentaires mises en œuvre par le PNUD et d'autres partenaires de développement.&nbsp;</li> </ul> <br> <ul> <li>Identifier et promouvoir les opportunités de synergies, de mutualisation des ressources et de capitalisation des expériences.&nbsp;</li> </ul> <br> <p><i><strong>Gestion administrative, financière et opérationnelle</strong></i>&nbsp;</p><br> <br> <ul> <li>Superviser la planification budgétaire, l'exécution financière et le suivi administratif du projet, conformément aux règles et procédures du PNUD.&nbsp;</li> </ul> <br> <ul> <li>Assurer la préparation et le suivi des contrats, conventions, termes de référence et autres documents de gestion.&nbsp;</li> </ul> <br> <ul> <li>Veiller à la conformité des processus de passation de marchés, d'audit, de gestion des risques et d'application du cadre HACT.&nbsp;</li> </ul> <br> <p><strong>a. Gestion des ressources humaines et leadership d'équipe</strong></p><br> <br> <ul> <li>Encadrer, superviser et motiver l'équipe du projet.&nbsp;</li> </ul> <br> <ul> <li>Clarifier les rôles et responsabilités des membres de l'équipe et assurer un suivi régulier de leur performance.&nbsp;</li> </ul> <br> <ul> <li>Identifier les besoins en renforcement des capacités et mettre en œuvre un plan de développement des compétences.&nbsp;</li> </ul> <br> <ul> <li>Promouvoir une communication interne fluide et un environnement de travail collaboratif.&nbsp;</li> </ul> <p><strong>b. Planification, suivi et reporting</strong></p><br> <br> <ul> <li>Préparer, en concertation avec les partenaires, les plans de travail annuels, les budgets et les cadres de résultats.&nbsp;</li> </ul> <br> <ul> <li>Produire les rapports narratifs et financiers requis (trimestriels, semestriels, annuels et ad hoc).&nbsp;</li> </ul> <br> <ul> <li>Assurer la mise à jour des registres de risques, des journaux de suivi, des leçons apprises et des recommandations.&nbsp;</li> </ul> <br> <ul> <li>Organiser les revues périodiques du projet et veiller à la mise en œuvre des recommandations.&nbsp;</li> </ul> <br> <p><strong>c. Gestion des connaissances et capitalisation</strong></p><br> <br> <ul> <li>Développer et mettre en œuvre une stratégie de capitalisation des acquis, de documentation des bonnes pratiques et de gestion des connaissances.&nbsp;</li> </ul> <br> <ul> <li>Assurer la diffusion des résultats, outils, études et produits de connaissance auprès des partenaires.&nbsp;</li> </ul> <br> <br> <p><strong>d. Supervision technique des études et consultations</strong></p><br> <br> <ul> <li>Identifier les besoins en expertise technique et piloter l'élaboration des termes de référence.&nbsp;</li> </ul> <br> <ul> <li>Superviser le recrutement des consultants et prestataires.</li> </ul> <br> <ul> <li>Assurer le suivi de la qualité des livrables et la validation technique des études, analyses et prestations.&nbsp;</li> </ul> <br> <p><strong>e. Coordination des missions de terrain</strong>&nbsp;</p><br> <br> <ul> <li>Planifier, organiser et superviser les missions sur le terrain dans les zones d'intervention du projet.&nbsp;</li> </ul> <br> <ul> <li>Assurer la coordination logistique et technique des visites, réunions et activités de suivi.&nbsp;</li> </ul> <br> <br> <p><strong>Compétences</strong></p><br> <p><strong>Compétences fondamentales</strong>&nbsp;</p><br> <br> <br> <br> <p><strong>Obtenir des résultats:</strong>&nbsp;</p><br> <br> <br> <p>​​Niveau 1: Planifier et contrôler son propre travail, prêter attention aux détails, fournir un travail de qualité dans les délais impartis. ​&nbsp;</p><br> <br> <br> <br> <p><strong>Penser de manière innovante:</strong>&nbsp;</p><br> <br> <br> <p>​​Niveau 1: Ouvert aux idées créatives/risques connus, résout les problèmes de façon pragmatique, apporte des ameliorations. ​&nbsp;</p><br> <br> <br> <br> <p><strong>Apprendre en continu:</strong>&nbsp;</p><br> <br> <br> <p>​​Niveau 1: Sortir de sa zone de confort, apprendre des autres et soutenir leur apprentissage. ​&nbsp;</p><br> <br> <br> <br> <p><strong>S'adapter avec agilité:</strong>&nbsp;</p><br> <br> <br> <p>​​Niveau 1: S'adapte au changement, gère de façon constructive l'ambiguïté/l'incertitude, est flexible. ​&nbsp;</p><br> <br> <br> <br> <p><strong>Agir avec determination:&nbsp;</strong>&nbsp;</p><br> <br> <br> <p>​​Niveau 1: Fait preuve de dynamisme et de motivation, est capable de faire preuve de calme face à l'adversité, est confidant. ​&nbsp;</p><br> <br> <br> <br> <p><strong>Engager et partenaire:</strong>&nbsp;</p><br> <br> <br> <p>​​Niveau 1: Fait preuve de compassion et de compréhension envers les autres, établit des relations positives. ​&nbsp;</p><br> <br> <br> <br> <p><strong>Favoriser la diversité et l'inclusion:</strong>&nbsp;</p><br> <br> <br> <p>​​Niveau 1: Apprécie/respecte les différences, est conscient des préjugés inconscients, affronte la discrimination. ​&nbsp;</p><br> <br> <br> <br> <p><i><strong>Compétences&nbsp;fonctionelles&nbsp;et techniques:&nbsp;</strong></i>&nbsp;</p><br> <br> <p><i><strong>Domaine&nbsp;thématique</strong></i>&nbsp;</p><br> <br> <br> <p><i><strong>Nom</strong></i>&nbsp;</p><br> <br> <br> <p><i><strong>Définition</strong></i>&nbsp;</p><br> <br> <br> <br> <p><strong>Gestion de l’organisation</strong>&nbsp;</p><br> <br> <br> <p>Gestion de projet&nbsp;</p><br> <br> <br> <p>Être en mesure de planifier, d’organiser, de hiérarchiser et de contrôler les ressources, les procédures et les protocoles afin d’atteindre des objectifs précis&nbsp;</p><br> <br> <br> <br> <p><strong>Gestion de l’organisation</strong>&nbsp;</p><br> <br> <br> <p>Gestion axée sur les résultats&nbsp;</p><br> <br> <br> <p>Être en mesure de gérer la mise en œuvre de stratégies, de programmes et de projets en mettant l’accent sur l’amélioration des performances et l’obtention de résultats démontrables. Connaître et comprendre les théories, les concepts, les méthodologies, les instruments et les outils pertinents&nbsp;&nbsp;</p><br> <br> <br> <br> <p><strong>Gestion de l’organisation</strong>&nbsp;</p><br> <br> <br> <p>Travailler avec des données et des éléments tangibles&nbsp;</p><br> <br> <br> <p>Savoir inspecter, nettoyer, transformer et modéliser des données dans le but de découvrir des informations utiles, ainsi que d’éclairer les conclusions et la prise de décision.&nbsp;&nbsp;</p><br> <br> <br> <br> <p><strong>Business developpement</strong>&nbsp;</p><br> <br> <br> <p>Génération de connaissances&nbsp;&nbsp;</p><br> <br> <br> <p>Savoir chercher des informations et les transformer en connaissances utiles, qui sont adaptées au contexte ou répondent à un besoin exprimé. Savoir appliquer des concepts existants à de nouvelles situations et définir de nouveaux concepts afin de mettre au point des solutions réalisables et de nouvelles approches. Connaître les théories, concepts et modèles conceptuels pertinents qui peuvent être utiles pour faire face à de nouvelles situations.&nbsp;&nbsp;</p><br> <br> <br> <br> <p><strong>Gestion de l’organisation</strong>&nbsp;</p><br> <br> <br> <p>Gestion des opérations&nbsp;</p><br> <br> <br> <p>Être en mesure de planifier, d’organiser et de superviser les différents aspects des opérations de l’organisation, d’une manière efficace, simultanée et intégrée, afin de convertir du mieux possible les ressources de l’organisation en résultats optimaux. Connaître les concepts et les mécanismes pertinents&nbsp;</p><br> <br> <br> <br> <p><strong>Gestion des partenariats&nbsp;</strong>&nbsp;</p><br> <br> <br> <p>Gestion des relations   &nbsp;&nbsp;</p><br> <br> <br> <p>Capacité à nouer des liens avec un large éventail de partenaires publics et privés, à établir, entretenir et/ou renforcer les relations de travail, la confiance et la compréhension mutuelle&nbsp;</p><br> <br> <br> <br> <br> <br> <p><strong>Qualifications minimales</strong></p><br> <p><strong>Education</strong>:</p><br> <p>Un diplôme de fin d’etudes secondaires est requis; ou</p><br> <br> <p>Diplôme d’études Universitaires (Licence) dans le domaine de l’administration publique, gouvernance lo</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Join a dynamic company in the <strong>Distribution</strong> sector! We are looking for a <strong>CRC Intern</strong> for our team based in <strong>Casablanca</strong>. This is a unique opportunity to develop your skills in a stimulating environment and actively contribute to our commercial success.</p><br><br><p>Your internship will aim to immerse you in the world of commerce and customer relations. You will participate in the development of strategies and their implementation, while developing a thorough understanding of market dynamics. Your role will be key in achieving our growth and customer satisfaction objectives.</p><br><br><p>On a daily basis, your role will involve:</p><br><br><ul><li>Providing administrative and commercial support to the teams.</li><li>Participating in customer relationship management and file tracking.</li><li>Contributing to the development and implementation of marketing and communication campaigns.</li><li>Conducting market research and competitive analysis.</li><li>Assisting in the preparation of sales presentations and activity reports.</li></ul> <br> <br> Required profile : <p>To be eligible for this internship, you are currently pursuing a <strong>Bac +2</strong> level education. A specialization in <strong>Sales</strong> or <strong>Communication / Advertising / PR</strong> would be a major asset.</p><br><br><p>Although this internship is primarily a learning experience, some prior exposure to the professional world, ideally for <strong>1 year</strong>, would be appreciated.</p><br><br><p>The qualities we are looking for include:</p><br><br><ul><li>Excellent interpersonal skills and ease in relating to others.</li><li>Good organizational and rigorous work habits.</li><li>A strong desire to learn and a proactive attitude.</li><li>Proficiency in basic computer tools (Office Suite).</li><li>Good analytical and synthesis skills.</li></ul><p>If you see yourself in this description and are ready to take on this challenge, don't hesitate! Apply now using the button "Send my CV to the recruiter".</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>AFD.Tech</strong> fosters a deeply <strong>human and collaborative</strong> culture, built on trust, team spirit, and mutual support.<br> Employees grow within a close-knit environment where hands-on managers guide, mentor, and empower their teams.<br> This people-focused approach is strengthened by a solid <strong>organizational structure</strong>, ensuring consistency, quality, and operational excellence.<br> <strong>Innovation</strong> and creativity play a supportive role, while <strong>performance</strong> and challenge are present but balanced. </p><br><br> <br> Job : <p>As part of strengthening our Infrastructure teams, we are recruiting several technical profiles, from <strong>Junior to Senior/L3</strong> level, to work on the operation, administration, security, and evolution of critical infrastructures.</p><br><br><p>You will contribute to maintaining production environments in operational condition and participate in evolution projects involving Systems, Virtualization, Storage, Backup, and Citrix technologies.</p><br><br><p>Senior profiles will also be involved in architecture, technical governance, automation, and expert level 3 support activities.</p><br><br><p><strong>Your main tasks:</strong><br><u><em>Linux &amp; Windows System Administration</em></u></p><br><br><ul><li>Administer and maintain Linux (RHEL, Rocky Linux) and Windows Server environments.</li><li>Ensure system deployment, patching, and upgrades.</li><li>Participate in server provisioning and decommissioning operations.</li><li>Apply system security and hardening standards.</li><li>Diagnose and resolve incidents related to systems, storage, network, or applications.</li><li>Implement automation using Ansible, Bash, or Python.</li><li>Maintain technical documentation and operational procedures.</li></ul><p><u><em>VMware &amp; Nutanix Virtualization</em></u></p><br><br><ul><li>Administer VMware vSphere, ESXi, and vCenter infrastructures.</li><li>Ensure operation of virtualization clusters and performance monitoring.</li><li>Manage migration, cloning, snapshots, and virtual machine update operations.</li><li>Participate in the administration of Nutanix AHV and Prism environments.</li><li>Contribute to capacity, high availability, and disaster recovery strategies.</li><li>Develop automation using PowerCLI and Ansible.</li></ul><p><u><em>SAN, NAS &amp; Cloud Storage</em></u></p><br><br><ul><li>Administer NetApp storage infrastructures.</li><li>Manage volumes, NFS/CIFS shares, snapshots, and replications.</li><li>Monitor storage capacity and performance.</li><li>Participate in the administration of SAN environments and Fibre Channel fabrics.</li><li>Contribute to cloud storage projects and data architecture evolution.</li><li>Automate recurring storage operations.</li></ul><p><u><em>Backup &amp; Cyber Recovery</em></u></p><br><br><ul><li>Administer backup and restore platforms.</li><li>Monitor daily backup jobs.</li><li>Perform file, database, virtual machine, or full system restores.</li><li>Design and evolve backup and retention policies.</li><li>Participate in business continuity and recovery exercises.</li><li>Contribute to the implementation of cyber-resilience and ransomware protection strategies.</li></ul><p><u><em>Citrix Virtual Apps &amp; Desktops</em></u></p><br><br><ul><li>Administer Citrix Virtual Apps &amp; Desktops platforms.</li><li>Provide support and maintain Citrix infrastructures in operational condition.</li><li>Manage StoreFront, Delivery Controllers, WEM, and NetScaler environments.</li><li>Participate in version upgrades, migrations, and performance optimizations.</li><li>Ensure the availability of virtualized services and the quality of user experience.</li></ul><p><u><em>Expertise &amp; Technical Governance (Senior Profiles)</em></u></p><br><br><ul><li>Handle complex level 3 technical escalations.</li><li>Design infrastructure architectures and participate in technical roadmaps.</li><li>Perform root cause analyses and define improvement plans.</li><li>Produce architecture documents, procedures, and runbooks.</li><li>Support technical teams and share best practices.</li><li>Lead major changes and continuous improvement activities.</li></ul> <br> <br> Required profile : <p><strong>Education &amp; Experience:</strong></p><br><br><p><u><em>Junior Infrastructure Engineer</em></u></p><br><br><ul><li>0 to 2 years of experience.</li><li>Basics in Linux or Windows Server.</li><li>Fundamental knowledge of systems and infrastructures.</li><li>Service-oriented, rigorous, and eager to learn.</li><li>First experience with virtualised environments is a plus.</li></ul><p><u><em>Infrastructure Engineer</em></u></p><br><br><ul><li>3 to 5 years of experience in production infrastructure administration.</li><li>Expertise in at least one of the following areas:</li></ul><ol><li>Linux / Windows Server</li><li>VMware / Nutanix</li><li>NetApp Storage</li><li>Backup &amp; Recovery</li><li>Citrix</li></ol><ul><li>Knowledge of ITIL processes.</li><li>Ability to independently handle level 2 incidents and changes.</li></ul><p><u><em>Senior Infrastructure Engineer / Architect</em></u></p><br><br><ul><li>Over 6 years of experience in infrastructure environments.</li><li>Advanced expertise in one or more areas:</li></ul><ol><li>Enterprise Linux (RHEL, Rocky Linux)</li><li>Windows Server</li><li>VMware vSphere and NSX-T</li><li>Nutanix AHV</li><li>NetApp ONTAP</li><li>Veritas NetBackup</li><li>Veeam Backup &amp; Replication</li><li>Citrix Virtual Apps &amp; Desktops</li></ol><ul><li>Strong skills in automation and industrialization.</li><li>Experience in level 3 support, architecture, or technical governance.</li><li>Technical leadership and team support.</li></ul><p><strong>Technical skills sought</strong><br><u><em>Systems &amp; Automation</em></u></p><br><br><ul><li>Red Hat Enterprise Linux</li><li>Rocky Linux</li><li>Windows Server</li><li>Red Hat Satellite</li><li>SELinux</li><li>Pacemaker / Corosync</li><li>Ansible</li><li>Bash</li><li>Python</li></ul><p><u><em>Virtualization</em></u></p><br><br><ul><li>VMware vSphere</li><li>ESXi</li><li>vCenter</li><li>VMware NSX-T</li><li>Nutanix AHV</li><li>Prism Central</li><li>PowerCLI</li></ul><p><u><em>Storage</em></u></p><br><br><ul><li>NetApp ONTAP</li><li>SAN</li><li>NAS</li><li>NFS</li><li>CIFS</li><li>Fibre Channel</li><li>SnapMirror</li><li>Cloud Volumes ONTAP</li></ul><p><u><em>Backup &amp; Recovery</em></u></p><br><br><ul><li>Veritas NetBackup</li><li>Veeam Backup &amp; Replication</li><li>Commvault</li><li>Cyber Recovery</li><li>Disaster Recovery</li><li>RTO / RPO</li></ul><p><u><em>Citrix</em></u></p><br><br><ul><li>Citrix Virtual Apps &amp; Desktops</li><li>Citrix DaaS</li><li>NetScaler ADC</li><li>StoreFront</li><li>WEM</li><li>Director</li><li>MCS</li></ul><p><strong>Appreciated skills</strong></p><br><br><ul><li>OpenShift and containerization.</li><li>Docker and Kubernetes.</li><li>ELK Stack.</li><li>Dynatrace.</li><li>VMware Cloud.</li><li>Google Cloud VMware Engine.</li><li>Zerto.</li><li>SRM.</li><li>Cloud Storage.</li><li>Infrastructure as Code.</li></ul><p><strong>Qualities sought</strong></p><br><br><ul><li>Analytical and problem-solving skills.</li><li>Rigor and organizational skills.</li><li>Autonomy and proactivity.</li><li>Ability to work in complex environments.</li><li>Service quality orientation.</li><li>Good writing and documentation skills.</li><li>Team spirit and knowledge sharing.</li></ul><p><strong>Appreciated certifications</strong><br>Systems</p><br><br><ul><li>RHCSA</li><li>RHCE</li><li>Red Hat Satellite Specialist</li></ul><p>Virtualization</p><br><br><ul><li>VMware VCP</li><li>Nutanix NCP</li></ul><p>Storage</p><br><br><ul><li>NetApp NCDA</li></ul><p>Backup</p><br><br><ul><li>Veeam VMCE</li><li>Veritas NetBackup Certified</li></ul><p>Citrix</p><br><br><ul><li>Citrix CCP-V</li></ul><p>Methodology</p><br><br><ul><li>ITIL Foundation</li></ul><p><u><strong>Your optimal candidate journey, in 10 days maximum!</strong></u><br>&nbsp;</p><br><br><ol><li>&nbsp;A first exchange by phone and Teams (or at our offices) with a member of the People &amp; Project team to discuss your profile, the position, and the company</li><li>&nbsp;A second interview with a Business Manager or a Technical Expert (by Teams or at our offices)</li></ol><p>Reactivity, fast-paced exchanges, an optimal candidate experience guaranteed with an offer within 10 days maximum.</p><br><br><p><br><strong><u>Reasons to join AFD.Tech part of Accenture, and all our benefits:</u></strong></p><br><br><ul><li>Benefit from personalized support from your first day with our Onboarding team and your future Manager (welcome at our Rabat offices, Onboarding day, friendly breakfast).</li><li>Develop your technical, functional, or management skills, thanks to Accenture's training catalog and specialized training through our school partnerships.</li><li>Advance your career thanks to our mobility policy.</li><li>Experience extraordinary events with regular activities and a friendly atmosphere (Nintendo Switch Tournament, Photo Shoots, Monthly Birthdays, football tournament (CAM), Coaching and personal development, Top cake, Barbecue Day, Board Games, annual party…)</li><li>Our recruitments are based on skills, without distinction of origin, age, or gender, and all our positions are open to people with disabilities.<br>&nbsp;</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p>Expert in our EDI systems (EDIFrance/WebEDI, EDIConnect), the EDI Project Manager ensures the operational and technical interface between the Supply Chain business needs of the client and the EDI solutions.</p><br><br><p><u>1. EDI Project Management &amp; Partner Management</u></p><br><br><p>● EDI Project Management: End-to-end management (technical migrations, integration of new flows, connection openings).</p><br><br><p>● Generix Partner Management: Facilitating follow-up meetings, defining requirements for evolutions, monitoring service quality and adherence to commitments (SLA).</p><br><br><p>● Multi-stakeholder Coordination: Central interface between the partner, Business Units / Departments, Carrefour IT teams, and the internal IT department.</p><br><br><p><u>2. Design, Implementation &amp; Testing</u></p><br><br><p>● Scoping &amp; Specifications: Analysis of functional needs and writing of technical specifications (flow mapping).</p><br><br><p>● Development &amp; Configuration: Configuration and implementation of new EDI messages.</p><br><br><p>● Validation &amp; Testing: Coordination of unit tests (TU) and non-regression tests, then validation of flow compliance with business teams.</p><br><br><p>● Go-live: Management of deployments and change support.</p><br><br><p><u>3. Operational Maintenance &amp; Support</u></p><br><br><p>● Monitoring &amp; Evolution: Daily monitoring of flow generation and integration; corrective and evolutionary maintenance of the existing EDI catalog.</p><br><br><p>● Level 3 Operational Support: Handling complex incidents and resolving high-impact issues.</p><br><br> <br> Required profile : <p>- Master's degree (engineering school or university) in IT, or equivalent experience.<br>- Over 7 years of experience in EDI flow management.<br>- Experience in the retail / mass distribution sector would be an advantage.</p><br><br><p><u><strong>Required Skills: </strong></u></p><br><br><p><strong>Must Have</strong></p><br><br><p>● Expertise in EDI and mass distribution supply chain processes: Supply Chain, invoice dematerialization, banking flows)</p><br><br><p>● Proficiency in EDIFACT exchange standards and SAP integration (IDocs)</p><br><br><p>● Experience with tools used by Generix: TradeXpress, GCN, AS2, X400, Infinity</p><br><br><p><strong>Nice to Have</strong></p><br><br><p>● Experience with file exchange/transfer: CFT, Connect Direct, SFTP storage:</p><br><br><p>Message queues: Kafka (Apache), QSeries synchronous: API</p><br><br><p>● Monitoring: Syslog, DOCUMENTTRACKER</p><br><br><p>● Watchfulness: Mastery of the latest industry standards and developments in the EDI field.</p><br><br><p>● Languages: Professional English essential (international context)</p><br><br><p>Coordination: Ability to foster collaboration among multidisciplinary, internal, and external teams</p><br><br><p>● Proactive, good listening and communication skills: Clarity in technical explanations to business teams and strong synthesis abilities</p><br><br><p>● Ability to support the development of the EDI department's business</p><br><br><p>● Responsiveness &amp; Autonomy: High responsiveness to critical incidents (Level 3 Support) and ability to manage tasks independently</p><br><br><p>● Analytical and rigorous mindset</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>CGI Technologies and Solutions Morocco</strong> is characterized by a predominantly <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its operations. A close management approach fosters guidance, empowerment and skills development within a supportive environment. This dynamic is reinforced by a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. It is complemented by an <strong>innovation dimension</strong> that encourages adaptability and initiative, while a more moderate <strong>competitive component</strong> supports a balanced results-driven mindset. </p><br><br> <br> Job : <p>As part of optimizing the performance of its information system on an IBM Mainframe z/OS environment, we are looking for a DB2 expert with strong expertise in SQL performance.<br>The mission primarily consists of analyzing, diagnosing, and optimizing DB2 access and SQL statements of existing programs, in order to reduce their resource consumption and improve the overall performance of critical applications.</p><br><br><p><span><u><strong>Functions and responsibilities</strong></u></span><br>• Perform performance analysis of SQL processes executed on DB2 for z/OS.<br>• Identify SQL queries that consume the most CPU, I/O, and execution time.<br>• Analyze and optimize SQL statements of existing programs.<br>• Analyze DB2 Access Paths and execution plans.<br>• Propose improvements to data access and indexing strategies.<br>• Analyze DB2 statistics and recommend necessary actions: RUNSTATS, REORG, BIND/REBIND, etc.<br>• Identify causes of performance degradation and propose sustainable solutions.<br>• Support development teams in improving their SQL queries.<br>• Participate in technical reviews and impact analyses.<br>• Monitor performance gains after implementing optimizations.<br>• Document optimizations carried out and contribute to the dissemination of good SQL practices.</p><br><br> <br> <br> Required profile : <p><br>Qualities required to succeed in this role<br>• Ideally 8 to 10 years of experience or more on DB2 for z/OS.<br>• Significant experience in analyzing and optimizing SQL performance on critical applications.<br>• Strong mastery of CPU, I/O issues, and data access optimization.<br>• Ability to analyze complex performance issues and propose concrete and sustainable solutions.<br>• Experience in production Mainframe environments with high volumes.</p><br><br><p>Essential technical skills<br>• DB2 for z/OS - expert level.<br>• SQL performance optimization.<br>• Access Path analysis.<br>• EXPLAIN PLAN.<br>• Index optimization.<br>• RUNSTATS / REORG.<br>• BIND / REBIND Packages.<br>• Management and analysis of DB2 statistics.<br>• Analysis of CPU / I/O consumption.</p><br><br><p>CGI is an inclusive employer and welcomes applications from people with disabilities and supports career development for men and women.</p><br><br> <br><br> </div>