Office boy Jobs in Morocco
1160 Jobs Found
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Job : <p>Assist the recruitment team in pre-screening and sorting applications;<br>Conduct telephone interviews and follow up with candidates;<br>Participate in managing the recruitment process;<br>Manage administrative tasks for interns (internship agreements, administrative file tracking, etc.);<br>Update and manage candidate and intern databases (ATS, Excel);<br>Participate in various administrative tasks related to Human Resources.</p><br><br> <br> Required profile : <p>Minimum Bachelor's degree (Bac+3) in Human Resources Management, Business Management, or Commerce;<br>Previous experience or knowledge in recruitment and HR administrative management is a real asset;<br>Good command of office software, especially Excel;<br>Excellent communication and writing skills;<br>Organizational skills, rigor, and responsiveness;<br>Good interpersonal skills and team spirit.</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Description du poste Design, implement, and maintain Quality Management Systems in compliance with automotive industry standards. Conduct regular audits to ensure compliance with ISO/IATF requirements. Establish and enforce Data Quality Level (DQL) metrics to ensure data accuracy, consistency, and reliability in all systems. Monitor, analyze, and report on data quality issues and implement corrective actions. Collaborate with cross-functional teams to identify areas for process optimization. Develop tools and systems to automate quality and data management workflows. Ensure that all quality and data processes comply with regulatory and customer requirements. Prepare reports and present findings to stakeholders</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Master s degree in Engineering, Data Management, Quality Assurance, or a related field. Certifications Certifications in ISO Auditing, Six Sigma, or related quality disciplines Experience 1 to 3 years in Quality Assurance or Data Management within the automotive industry. Experience with QMS standards such as IATF 16949 or ISO 9001. Familiarity with data management tools and systems. Technical Skills & Tools Proficiency in data analysis tools (e.g., Excel, SQL, Power BI). Familiarity with QMS standards like ISO 9001 and IATF 16949 Proficiency in quality analysis tools (e.g., FMEA, 8D, SPC) CAD CATIA & ou NX PLM Microsoft Office Languages Un bon niveau en fran ais et angalis</p><p></p></section>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the Central Planning Manager, your responsibilities will include: Ensuring compliance with Health, Safety, and Environmental regulations, particularly vital rules, and participating in their implementation (I move carefully, I work cautiously, I handle with care, I power up safely, I optimize my workspace, I am aware of the risks). Launching production orders. Preparing manufacturing documents. Monitoring the implementation of the Production Planning and Development (PDP) defined by the planning manager.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge: Minimum education level: Baccalaureate +2 (2 years of post-secondary education) Minimum experience: 1 year Skills: Good technical knowledge of the company's business Proficiency in computer tools (especially MS Office). Ability to utilize production forecasting times. Personal qualities: Strong interpersonal skills Rigor/responsiveness</font></font></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> <div> <div> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Later</font></font></b>
</div> <div> <p> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">For all clients, the mission of a Digital Advisor consists of:</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Respond to the customer request in writing within the given timeframe.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Accompanying the client until their first-level commercial or technical problem is resolved.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To ensure the achievement of the project's quantitative and qualitative objectives.</font></font></li> </ul> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Before taking on the mission, comprehensive training is provided to prepare him for the responsibilities that will be entrusted to him.</font></font></p> <ul> </ul> </div> </div> <div> <div> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Search profile</font></font></b>
</div> <div> <p> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perfect mastery of the written French language.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The spelling is not very good.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to adapt one's speech to one's interlocutor.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Typing speed.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team spirit and entrepreneurial spirit.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Empathy is all evidence.</font></font></li> </ul> </div> </div> <div> <div> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience required</font></font></b>
</div> <div> <p> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Desirable back-office experience.</font></font></p> </div> </div> </div></div></section>
<p>Recruitment & Employer Branding : - Identify, gather and analyze recruitment needs with managers - Talent Sourcing and Attraction: deploy sourcing strategies (job boards, professional networks, etc.), post offers, develop and manage a pool of qualified candidates, and promote the employer brand - Pre-qualification and HR Interviews: screen and pre-qualify applications, conduct HR interviews, assess candidate suitability for positions, and manage candidate follow-up - Monitor recruitment KPIs and contribute to the continuous improvement of practices and tools - Develop and promote the employer brand internally and externally, and enhance the attractiveness of Safran Aerosystems Morocco to young talent and experienced profiles - Participate in job fairs and organize factory tours for students</p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5), over 3 years of experience, proficiency in office software, fluency in French</font></font></p>
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Job : <p>Follow up on debt collection files.<br>Make phone and email reminders to clients.<br>Track payments and due dates.<br>Update information in management tools.<br>Prepare collection files and ensure their administrative follow-up.<br>Collaborate with internal teams to process files.<br>Participate in resolving disputes related to unpaid accounts.<br>Contribute to achieving collection goals while respecting internal procedures.</p><br><br> <br> <br> Required profile : <p>Associate's or Bachelor's degree (2-3 years) in Management, Accounting, Finance, or Business.<br>Previous experience (internship or job) in debt collection, customer relations, or accounting is a plus.<br>Good interpersonal skills and excellent communication.<br>Negotiation and persuasion skills.<br>Rigor, organization, and follow-through.<br>Analytical thinking and ability to manage priorities.<br>Proficiency in office tools (Excel, Word).<br>Awareness of confidentiality and teamwork spirit.</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> <div> <div> <b>Poste</b>
</div> <div> <p> </p> <p>Pour l'ensemble des clients, la mission d un conseiller Digital consiste :</p> <ul> <li>R pondre la demande client par crit dans les d lais impartis.</li> <li>Accompagner le client jusqu' r solution de sa probl matique commerciale ou technique de premier niveau.</li> <li>Garantir l'atteinte des objectifs quantitatifs et qualitatifs du projet.</li> </ul> <p>Avant de prendre en charge la mission, une formation compl te est assur e afin de le pr parer aux responsabilit s qui lui seront confi es.</p> <ul> </ul> </div> </div> <div> <div> <b>Profil recherch </b>
</div> <div> <p> </p> <ul> <li>Parfaite ma trise de la langue Fran aise l crit.</li> <li>Irr prochable l'orthographe.</li> <li>Capacit d'adaptation du discours son interlocuteur.</li> <li>Rapidit de frappe.</li> <li>Esprit d quipe et d entreprise.</li> <li>Empathie toute preuve.</li> </ul> </div> </div> <div> <div> <b>Exp rience requise</b>
</div> <div> <p> </p> <p>Une exp rience souhaitable en back-office.</p> </div> </div> </div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Prepare and track orders with suppliers</p><p>Verify purchase orders, confirmations, and invoices</p><p>Update supplier databases in SAP</p><p>Receive invoices and manage disputes in SAP</p><p>Ensure delivery tracking and manage discrepancies</p><p>Participate in supplier contract management</p><p>Maintain updated purchasing performance indicators (KPIs)</p><p>Provide administrative support to the purchasing team</p><p>Communicate with internal departments to identify needs</p><p>Daily use of SAP for order tracking</p><p>Knowledge of Ariba desirable</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bac +3/4 in purchasing, management, or logistics</p><p>Experience desired over 3 years in a similar position</p><p>Mastery of SAP is essential</p><p>Knowledge of Ariba is desirable</p><p>Rigor, organization, and attention to detail</p><p>Good interpersonal skills and ability to work in a team</p><p>Proficiency in office tools (Excel, Word)</p><p></p></section>
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<p>APM Terminals</p><br><br><br><br><br><br><br><br><br><br><p><span>At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. What drives us forward is a mindset of always improving — observing how work happens, identifying what creates value, and removing what gets in the way. We constantly look for smarter, simpler, and safer ways of operating. If you thrive in environments where people value learning and are committed to continuously improve daily operations, join us and be apart of our journey.</span></p><br><br><br><p><b><span>What We Can Offer:</span></b></p><br><br><p><span>At APMT Terminals, we foster a dynamic learning and training culture that empowers our employees to excel. Our commitment to improvement is driven by Lean principles, ensuring that every team member has the opportunity to develop their skills and advance their careers. Experience a diverse, multinational workplace where your operational insights directly influence how we work.</span></p><br><br><ul><li><span>Exposure to cross-functional operations and stakeholder coordination in a global terminal environment</span></li><li><span>Opportunities to develop administrative, procurement, and coordination capabilities through hands-on experience</span></li><li><span>Collaborative working environment with regular interaction across departments and external partners</span></li><li><span>Involvement in organizing events and activities that contribute to employee engagement and workplace culture</span></li></ul><p><b><span>Key Responsibilities:</span></b></p><br><br><ul><li><span>Coordinate and manage terminal visits, including agendas, logistics, safety access, and stakeholder alignment</span></li><li><span>Act as the primary point of contact for visitors, ensuring a professional and seamless experience</span></li><li><span>Arrange business travel, including flights, accommodation, itineraries, and related logistics in line with company policies</span></li><li><span>Support procurement processes by creating Purchase Requisitions and following up on Purchase Orders and invoices</span></li><li><span>Organize and support internal events, meetings, workshops, and employee engagement activities</span></li><li><span>Coordinate with external suppliers and vendors to ensure quality service delivery for catering, equipment, and services</span></li><li><span>Provide administrative support including meeting coordination, report preparation, maintaining records, and managing documentation</span></li></ul><p><b><span>What We Are Looking For:<br>Continuous improvement mindset:</span></b><span>we are looking for someone who brings a thoughtful improvement mindset</span><span><span>curious about how work gets done and motivated to make meaningful, sustainable improvements over time.</span></span></p><br><br><ul><li><span>Minimum Bachelor's degree in Business Administration, Management,or a related field</span></li><li><span>2–5 years of experience in administrative support, executive assistance, stakeholder coordination, or office management</span></li><li><span>Strong organizational and planning skills with the ability to manage multiple priorities effectively</span></li><li><span>Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and familiarity with ERP systems</span></li><li><span>Fluency in English and French is required; Arabic is an asset</span></li></ul><br><p>#LI-POST</p><br><br><br><p><span><span>Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.</span></span></p><br><br><br><p><span><span><span>We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing </span><span><span><span><span><span><span><span><span><span><span><span>accommodationrequests@maersk.com</span></span></span></span></span></span></span></span></span></span></span><span>. </span></span></span></p><br><br><br><br><br><br> </div>
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<b>Job Purpose</b> <br><p><span>Efficiently promotes and executes the day-to-day Air Arabia sales and customer services of the corresponding sales shop to achieve set targets and objectives. Properly handles/directs customers’ inquiries and complaints in the right channel to enhance the customers’ experience and ensure their satisfaction. </span></p><br><br><b>Key Result Responsibilities</b> <br><ul><li><span>Works on promoting Air Arabia sales and customer activities as per guidance of Supervisor/Manager and in line with the policies and procedures, these activities include but not limited to tickets, packages, holidays, visas, insurance, car rental, etc. </span></li><li><span>Processes reservations, travel bookings, and modifications on bookings for walk-in/calling customers and agents, issues tickets and finalizes all necessary travel arrangements thru the system.</span></li><li><span>Implements cross-selling techniques identified by the company to promote its products and services and to achieve the individual target set for him/her.</span></li><li><span>Follows up on all updates and new products or systems introduced by the company to maintain solid and proper knowledge of the company’s services and products.</span></li><li><span>Contributes to maximizing sales and profitability by selling ancillaries, insurance, holiday packages, visas, and air rewards. Educates customers on all new promotions, campaigns, special offers, and refers them to specialized personnel when needed.</span></li><li><span>Establishes contact with current and potential customers to recover/enhance sales and build trust and credibility at customers’ level. Participates in outdoor promotions and sales blitz to promote the company's products and corporate image.</span></li></ul><br>.
<br><ul><li><span>Responds to all customers’ inquiries and handles/directs their complaints raised by visits, calls, emails, etc. immediately and effectively ensuring a positive image of Air Arabia is always reflected.</span></li><li><span>Handles all customers in a friendly welcoming attitude and refrains from any attitude that might lead to customer dissatisfaction.</span></li><li><span>Communicates with airport team and visa check team to coordinate check-in procedures and formalities with assigned parties whenever required. </span></li><li><span>Notifies customers with any changes or modifications on the flights such as delay, cancellations, others, etc.</span></li><li><span>Processes /monitors visa applications and cancellations thru the proper channel in line with the Air Arabia general policies and procedures. </span></li><li><span>Maintains the company’s property such as publications, brochures, equipment, office, waiting area, etc. in a good condition keeping in mind the Air Arabia corporate image.</span></li></ul><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li><span>Bachelor degree in Tourism/Management or equivalent.</span></li><li><span>Additional qualification in Aviation/IATA/Tourism is a plus.</span></li><li><span>Proficient in Microsoft Office: Word, Excel, Power Point.</span></li><li><span>Good in English and French Languages (Arabic where necessary).</span></li><li><span>Acceptable knowledge in Airline/Travel products and services.</span></li><li><span>Capable of understanding customers’ problems and directing them in the right channel.</span></li><li><span>Effective communication skills to utilize in building sales and marketing techniques.</span></li><li><span>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</span></li><li><span>Capable of recommending alternate solutions to customers’ problems.</span></li><li><span>Effective persuasive, negotiation, and problem solving skills.</span></li><li><span>Ability to work for long hours and under pressure.</span></li><li><span>Employs interpersonal relations to support company’s objectives.</span></li></ul><br><b>Work Experience</b> <br><ul><li><span>1-2 years of experience in a customer service industry, preferably in Travel/Airline or tourism.</span></li><li><span>Fresh graduates may be considered for this role given they demonstrate the required competencies.</span></li></ul><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Description of the company and the position: As part of the strategic development of its activities, our client is recruiting a Head of the Reinforcement Design Office</p><p>Main Mission:</p><p>Analyze plans and establish nomenclatures.</p><p>Internal and external relations:</p><p>Internal relations: Sales Administration Agents, Sales Representatives.</p><p>External relations: clients, site managers.</p><p>Job Responsibilities:</p><p>Register and track received plans (number and date),</p><p>Ensure technical study and analysis of plans,</p><p>Establish nomenclature and prepare manufacturing orders in the software,</p><p>Coordinate with site managers on construction sites,</p><p>Classify and archive validated plans.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Technician draftsman for building or civil engineering technician.</li><li>Minimum 2 years of experience.</li><li>Technical skills required: Computer-aided design (CAD), construction standards, plan reading and analysis, measurement techniques, safety standards, office automation tools.</li><li>Human skills required: communication skills, methodology, organization, rigor.</li></ul><p></p></section>
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Job : <p>Ensure the administrative management of staff.<br>Follow up on work health files (work accidents, medical visits, etc.).<br>Participate in the onboarding of new employees.<br>Ensure administrative follow-up of training.<br>Provide support for recruitment activities.<br>Update HR data and dashboards (HR KPIs).<br>Manage company car fleet administration.<br>Ensure compliance with HR procedures and provide daily support to employees.</p><br><br> <br> <br> Required profile : <p>Bachelor's degree (Bac+3) in Human Resources, Management, or equivalent.<br>First experience in HR administration, ideally in an industrial setting.<br>Good command of Excel and office tools.<br>Rigor, organization, sense of confidentiality, and excellent interpersonal skills.<br>Ability to manage multiple priorities and work in a team.<br>Conditions<br>Contract: Temporary (maternity leave replacement)<br>Location: Bouskoura<br>Salary: Between 5,000 MAD and 6,000 MAD gross per month, depending on profile.</p><br><br> <br><br> </div>
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Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace.
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<br> Job : <p><strong>Missions:</strong></p><br><br><ul><li>Participate in the analysis of product category performance (sales, margins, turnover, etc.).</li><li>Contribute to updating product assortments and tracking product references.</li><li>Participate in competitive intelligence and market analysis.</li><li>Assist in preparing negotiations and commercial operations with suppliers.</li><li>Update dashboards and monitor category performance indicators.</li><li>Participate in preparing Category Management department reports and presentations.<br> </li></ul> <br> Required profile : <p><br><strong>Profile sought:</strong></p><br><br><ul><li>Student or recent graduate with a Bac+3 to Bac+5 degree in Commerce, Marketing, Management, Purchasing, Supply Chain, or equivalent.</li><li>Good command of office tools, especially Excel.</li><li>Analytical skills and comfort with numbers.</li><li>Rigor, organization, and attention to detail.</li><li>Good interpersonal skills and ability to work in a team.</li><li>Curiosity, autonomy, and motivation to grow in a dynamic environment.</li><li>Previous experience (internship or academic project) in Category Management, Marketing, Purchasing, or Commercial Analysis is a plus.</li></ul><p><strong>Internship type:</strong></p><br><br><ul><li>Apprenticeship internship.</li><li>Duration: 3 to 6 months.</li><li>Availability: Immediate.</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world s leading SaaS, software, or hardware solutions? Join our community as a Back-office Social Media Manager today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let s see what it takes. What you will do: Coordinate projects and provide day-to-day operational support across campaigns; Manage creative briefings and coordinate timelines with our agency to ensure all assets are delivered on time; Upload and manage creative assets in Meta; Follow internal procedures and SOPs; Collaborate with internal teams to ensure efficient issue resolution; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists. What you need to succeed in this role: Excellent German and English language skills (at least C1 level for both speaking and writing); Strong analytical thinking and research skills; Proven ability to deliver tasks reliably and on schedule; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload). Benefits: Fixed schedule: Monday Friday, 10 AM 6 PM GMT+3; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook , Instagram , and LinkedIn .</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What you need to succeed in this role: Excellent German and English language skills (at least C1 level for both speaking and writing); Strong analytical thinking and research skills; Proven ability to deliver tasks reliably and on schedule; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</p><p></p></section>
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<br> Company culture : <p><strong>Marketing Call Center</strong> is built around a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an <strong>innovative mindset</strong> that stimulates creativity and initiative, alongside a <strong>performance-driven approach</strong> based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability.
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<br> Job : <p>We are looking for passionate talents to strengthen our teams and offer an exceptional experience to our international clients.</p><br><br><p>Your duties:</p><br><br><p>As the main point of contact for Spanish-speaking customer service, you will be the preferred contact for our Spanish clients, exclusively in writing.</p><br><br><p>Your main responsibilities will be:</p><br><br><p>- Multichannel written support: respond to customer requests via chat (instant messaging) and email.<br>- Ticket management: analyze, classify, and resolve incident or complaint tickets in our CRM tool.<br>- Case follow-up: ensure follow-up of complex cases until complete resolution.<br>- Writing quality: Ensure clear, empathetic, error-free, and personalized responses according to the company's charter.<br>- Deadline compliance: Process requests within established deadlines (SLA) while maintaining a high level of customer satisfaction.</p><br><br> <br> <br> Required profile : <p>- Native or bilingual proficiency in Spanish (essential).<br>- Excellent writing and spelling skills.<br>- Experience in customer service, digital support, or Back-Office (desirable).<br>- Good command of computer tools and CRM.<br>- Organized, autonomous, and capable of managing multiple tasks simultaneously.</p><br><br> <br><br> </div>
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Job : <p>Join our dynamic company in the food industry and seize the opportunity to become our new <b>Development Officer</b> in <b>Casablanca</b>.</p><br><br><p>This key position will allow you to actively contribute to growth and innovation within our organization.</p><br><br><p>Your role will involve driving and implementing development strategies aligned with the company's ambitions. You will be essential in bringing our projects to life and optimizing our overall performance.</p><br><br><p>Your main tasks will include:</p><br><br><ul><li>Developing and monitoring strategic development plans.</li><li>Coordinating internal and external teams to achieve objectives.</li><li>Analyzing markets and identifying new growth opportunities.</li><li>Managing relationships with partners and stakeholders.</li><li>Contributing to the continuous improvement of processes and offerings.</li></ul><p>You will also be responsible for conducting feasibility studies and proposing innovative solutions to meet future challenges.</p><br><br> <br> <br> Required profile : <p>To be considered for this position, a <b>Bachelor's degree (Bac +3)</b> is required, ideally in <b>Human Resources, Personnel Management, or Training</b>.</p><br><br><p>Significant professional experience, ranging from <b>3 to 5 years</b>, is essential. This experience should have been gained in similar roles or in an environment requiring skills in project management and strategic development.</p><br><br><p>We are looking for someone with excellent <b>analytical and synthesis skills</b>, a strong sense of organization, and a high aptitude for <b>communication</b>. Your <b>proactivity</b>, <b>autonomy</b>, and ability to work in a team will be major assets. Proficiency in standard office software is expected, and strong interpersonal skills will be favored.</p><br><br><p>The following skills will be particularly appreciated:</p><br><br><ul><li>Results orientation</li><li>Initiative</li><li>Adaptability</li><li>Prioritization</li></ul> <br><br> </div>
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Company culture : <p>
<strong>M-automotiv</strong> relies on a <strong>cooperation-driven culture</strong>, where trust, teamwork and employee well-being shape everyday work practices. The company promotes a close management approach focused on guidance, empowerment and strong human relationships. This collaborative foundation is supported by a <strong>strong competitive mindset</strong>, emphasizing performance and results. Innovation and organizational aspects, while more moderate, contribute to agility, structure and operational efficiency. </p><br><br>
<br> Job : <p>- Complete administrative management of sales files</p><br><br><p>- Management of registration files</p><br><br><p>- Monitoring customer orders up to delivery</p><br><br><p>- Coordination with sales, finance, and logistics teams</p><br><br><p>- Invoicing and file compliance checks</p><br><br><p>- Database updates and reporting</p><br><br> <br> <br> Required profile : <p>Profile sought:</p><br><br><p>- Training in management, administration, or sales</p><br><br><p>- Experience in sales administration or commercial back-office appreciated</p><br><br><p>- Organized, rigorous, and detail-oriented</p><br><br><p>- Ability to manage multiple files simultaneously</p><br><br><p>- Good interpersonal skills and team spirit</p><br><br> <br><br> </div>
<p>Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</li><li>Three (0-3) years as Medical Representative, Key Account Manager or Similar</li><li>One (1) year - preferably in Pharmaceuticals</li><li>MS Office - Working knowledge</li><li>CRM / Call Report - Working knowledge</li><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li></ul><p>Aspen Competencies:</p><ul><li>BUSINESS Foster Consumer & Customer Commitment Makes Good Decision</li><li>PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change</li><li>SELF Continuously Grow & Develop Contribute Special Expertise</li></ul>
<p>Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</li><li>Three (0-3) years as Medical Representative, Key Account Manager or Similar</li><li>One (1) year - preferably in Pharmaceuticals</li><li>MS Office - Working knowledge</li><li>CRM / Call Report - Working knowledge</li><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li><li>BUSINESS Foster Consumer & Customer Commitment Makes Good Decision</li><li>PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change</li><li>SELF Continuously Grow & Develop Contribute Special Expertise</li></ul>
<p>Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p><p><strong>Desired Candidate Profile</strong></p><p>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</p><p>Three (0-3) years as Medical Representative, Key Account Manager or Similar</p><p>One (1) year - preferably in Pharmaceuticals</p><p>MS Office - Working knowledge</p><p>CRM / Call Report - Working knowledge</p><p>Market Knowledge</p><p>Flexibility and tolerance for ambiguity</p><p>Technical /Professional skills</p><p>Consumer relevancy</p><p>Capacity for and resistance to stress</p><p>Industry knowledge</p><p>Problem solving</p><p>Active listening</p><p>Curiosity/learning agility</p><p>Information seeking</p><p>Informal communication skills</p><p>BUSINESS Foster Consumer & Customer Commitment Makes Good Decision</p><p>PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change</p><p>SELF Continuously Grow & Develop Contribute Special Expertise</p>