Programming in Morocco

<p>Capgemini Engineering, a global leader in engineering services, brings together teams of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From self-driving cars to life-saving robots, our digital and software technology experts are pushing boundaries by providing unique R&amp;D and engineering services across all sectors. Join us for a career full of opportunities, where you can make a difference and no two days are the same.</p><p>About the position: We are looking for a Packaging Design Engineer (CAD Packaging Engineer) to join our Casablanca team. You will be responsible for the design and optimization of packaging solutions using CAD tools, while ensuring cost control, optimization of logistics flows, and compliance with quality requirements.</p><p>Job missions: • Conduct packaging studies and propose optimized solutions using CAD design tools. • Design and improve packaging concepts considering technical, logistical, and economic constraints. • Analyze packaging costs and identify optimization levers. • Reduce packaging waste and optimize transport volumes. • Ensure the compliance of deliverables with quality standards and applicable regulations. • Collaborate with project teams to support product development and industrialization. • Participate in continuous improvement initiatives related to packaging and industrial performance.</p><p>Your profile: • Bachelor's degree (Bac+3) in Mechanical Engineering, Design, Packaging, or a related field. • First experience (up to 2 years) in packaging, mechanical design, or an industrial environment. • Good knowledge of packaging design and optimization methods. • Proficiency in CATIA V5/V6 tools and knowledge of PLM environments. • Ability to solve technical problems and propose pragmatic solutions. • Analytical, organizational, and rigorous mindset. • Good communication skills in French and English. • Team spirit, autonomy, and results-oriented.</p><p>A few reasons to join us: Quality of work life: Possibility of remote work in Morocco and internationally, and autonomy in organizing your daily life, hybrid missions according to your preferences. Continuous learning: access to dedicated training and certifications for your technology, personalized support, and structured integration path. Diverse and high-impact projects: work with major clients in various sectors with stimulating business and technological challenges.</p><p>Our commitments and priorities: The Capgemini Group promotes an inclusive culture in a multicultural and disability-friendly environment. By joining us, you become part of a collective that values diversity, develops the potential of its talents, engages in solidarity initiatives with its partners, and is committed to reducing its environmental impact across all its sites and with its clients. Capgemini is a responsible and multicultural global leader, bringing together nearly 300,000 people in over 50 countries. With 55 years of experience, we are a strategic partner for companies in transforming their activities by leveraging the full power of technology and innovation in constantly evolving fields such as cloud, data, Artificial Intelligence, connectivity, software, digital engineering, or platforms.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bac+3 in Mechanical Engineering, Design, Packaging, or a related field.</li><li>First experience (up to 2 years) in packaging, mechanical design, or an industrial environment.</li><li>Good knowledge of packaging design and optimization methods.</li><li>Proficiency in CATIA V5/V6 tools and knowledge of PLM environments.</li><li>Ability to solve technical problems and propose pragmatic solutions.</li><li>Analytical, organizational, and rigorous mindset.</li><li>Good communication skills in French and English.</li><li>Team spirit, autonomy, and results-oriented.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as an E-commerce Content Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Keep up with evolving tools and technology; Build and maintain landing pages in Makaira using the existing page-builder elements; Structure and enrich page content — copy, images, video — within the approved templates; Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices; Turn briefs from marketing and category management into finished, publishable pages; Write and adjust German microcopy — headlines, button labels, short supporting text.<br> What you need to succeed in this role: Excellent German skills (C1 for both spoken and written) and Intermediate English (B2); At least 6 months of experience in a similar role; Strong analytical thinking and research skills; Experience with e-commerce platforms; Positive, proactive and responsible attitude; Structured and organized working style; Hands-on mentality with a quick, sharp grasp of new tools; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: Experience with e-commerce platforms (Shopify, Magento, etc.<br>). Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive E-commerce Content Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3HN</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Landing Page Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Keep up with evolving tools and technology; Build and maintain landing pages in Makaira using the existing page-builder elements; Structure and enrich page content — copy, images, video — within the approved templates; Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices; Turn briefs from marketing and category management into finished, publishable pages; Write and adjust German microcopy — headlines, button labels, short supporting text.<br> What you need to succeed in this role: Excellent German skills (C1 for both spoken and written) and Intermediate English (B2); At least 6 months of experience in a similar role; Strong analytical thinking and research skills; Experience with e-commerce platforms; Positive, proactive and responsible attitude; Structured and organized working style; Hands-on mentality with a quick, sharp grasp of new tools; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: Experience with e-commerce platforms (Shopify, Magento, etc.<br>). Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Landing Page Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3HN</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>As <strong>Administrative and Financial Director,</strong> your role will be crucial in <strong>defining and implementing the company's financial strategy</strong>. You will be responsible for financial health, ensuring rigorous resource management and continuous process optimization. The goal is to maximize profitability while controlling risks, support the company's development through informed decisions, and strengthen its market position. You will actively contribute to sustainable growth by aligning financial objectives with the organization's strategic vision.</p><br><br><p>Your responsibilities will cover a wide range of essential activities for the company's smooth operation. You will lead all financial functions, including accounting, treasury, management control, taxation, and payroll management. You will develop forecast budgets, monitor their execution, and analyze variances to propose corrective actions. Managing relationships with financial partners (banks, auditors, investors) will also be under your responsibility. Furthermore, you will oversee the preparation of financial statements, ensure regulatory compliance, and optimize the capital structure. Implementing and monitoring key performance indicators (KPIs) will be an integral part of your duties, as will managing financial risks and identifying improvement opportunities.</p><br><br><ul><li>Supervise and coordinate financial and accounting teams.</li><li>Develop and monitor budgets, as well as business plans.</li><li>Manage treasury and optimize financial flows.</li><li>Lead management control and analyze performance.</li><li>Ensure tax and social compliance.</li><li>Manage relationships with financial institutions and auditors.</li><li>Participate in defining the company's financial strategy.</li><li>Implement reporting tools and decision-support tools.</li><li>Supervise payroll management and administrative aspects of personnel.</li></ul> <br> <br> Required profile : <p>To excel in this role, a strong academic background is essential. A <b>Master's degree (Bac +4)</b> is required, ideally complemented by a recognized specialization in finance, accounting, management, or economics. This theoretical foundation will enable you to deeply understand financial issues and master the tools necessary for effective management. Higher education from a business school, a renowned university, or a specialized finance institution will be particularly appreciated, demonstrating your commitment and capabilities.</p><br><br><p>Experience is a key component for this strategic position. A minimum of <b>10 to 20 years of professional experience</b> is expected, with a significant portion gained in financial management or management control roles within companies, ideally in the metallurgy or steel industry, or in similar complex industrial environments. You must have managed teams, developed financial strategies, and demonstrated your ability to successfully complete large-scale projects. Experience in managing financial crises or in transformation contexts is a major asset.</p><br><br><p>Beyond your education and background, certain behavioral and technical skills are crucial for success. You possess flawless <b>analytical rigor</b>, excellent <b>strategic vision</b>, and proven <b>leadership</b> abilities to unite your teams around common goals. Your <b>negotiation skills</b> and interpersonal ease allow you to build and maintain trusting relationships with all stakeholders, both internal and external. Perfect mastery of <b>computer tools</b> and financial management software is expected, as is in-depth knowledge of accounting and tax standards. Your ability to make informed decisions under pressure and your impeccable <b>integrity</b> will be decisive assets.</p><br><br><ul><li>Mastery of accounting, financial, and tax principles.</li><li>Excellent analytical and synthesis skills.</li><li>Proven skills in budget and forecasting management.</li><li>Interpersonal skills and communication aptitude.</li><li>Mastery of ERP tools and financial software.</li><li>Ability to manage and motivate a team.</li><li>Results-oriented with a sense of priorities.</li><li>Impeccable integrity and professional ethics.</li><li>Knowledge of the metallurgy/steel sector would be a plus.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Social Media Video Editor today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Transform raw footage and briefs into ready-to-publish social media content based on reference materials and specific guidelines; Edit content to match the required pacing, visual style, and effects; Perform color correction and color grading to ensure a polished final look; Clean, mix, and optimize audio, including reusing or replacing soundtracks and refining voiceovers; Generate, review, and verify subtitles for accuracy and readability.<br> What you need to succeed in this role: Excellent English skills (at least C1 level); Strong portfolio of 10+ published and successful Instagram/TikTok videos is a must; Strong practical understanding of food and dishes; Highly adaptable and comfortable working in a fast-paced environment; Proactive, driven, and solution-oriented, with a strong sense of initiative; Flexible, reliable, organized, and detail-oriented; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Benefits: Fixed schedule: Monday–Friday, 9 AM - 6 PM GMT+2; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Video Editor who thrives on delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>APM Terminals</p><br><br><br><br><br><br><br><br><br><br><p><b>Asset Management Planning Specialist, BIM<br></b><br>At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. What drives us forward is a mindset of always improving, observing how work happens, identifying what creates value, and removing what gets in the way. We constantly look for smarter, simpler, and safer ways of operating. If you thrive in environments where people value learning and are committed to continuously improve daily operations, join us and be a part of our journey.</p><br><br><p><b><br>Location:</b> One of our APM Terminals locations globally (home terminal based)<br><b>Alternative Location:</b> APM Terminals Headquarters, The Hague, Netherlands<br></p><br><br>What We Can Offer<br><p>At APM Terminals, we foster a dynamic learning and training culture that empowers our employees to excel. Our commitment to improvement means every team member has the opportunity to develop their skills and advance their careers by continuously refining how we work. Experience a diverse, multinational workplace where your operational insights directly influence how we work.</p><br><br><ul><li>Opportunity to combine a business-as-usual operational role with participation in global terminal deployment projects.</li><li>Exposure to terminal start-ups, transformations, go-lives, and stabilization activities across different geographies.</li><li>Accelerated professional development through collaboration with international teams and exposure to diverse operating environments.</li><li>Opportunity to deepen expertise in maintenance planning, reliability, operational excellence, and the APMT Business System.<br></li></ul>About the Role<p>The Business Implementation Management (BIM) team delivers APM Terminals’ strategic growth agenda, supporting terminal expansions, upgrades, integrations, and new developments across our global network.</p><br><br><p><br>You will help establish and embed maintenance planning standards, strengthen asset reliability practices, and support operational readiness during critical phases including ramp-up, go-live, and stabilization.<br></p><br><br><p>This role forms part of the BIM Rapid Deployment Team and requires approximately <b>50% international travel</b> to support terminal ramp-ups, go-lives, stabilisation activities, and operational capability-building initiatives across APM Terminals.<br></p><br><br>Key Responsibilities<br><ul><li>Establish and implement maintenance planning and scheduling routines during terminal ramp-up, go-live, and stabilization phases.</li><li>Apply and embed APM Terminals maintenance planning standards, CMMS practices, and maintenance processes across deployment projects.</li><li>Develop detailed maintenance work plans and schedules to ensure safe, efficient, and reliable execution of maintenance activities.</li><li>Manage, prioritize, and optimize work orders within CMMS/EAM systems.</li><li>Coordinate closely with Operations, Maintenance, and Supply Chain teams to ensure availability of labor, tools, materials, and equipment.</li><li>Support asset reliability through effective planning of preventive maintenance, inspections, and repair activities.</li><li>Identify planning gaps and implement practical improvements that enhance equipment availability and operational continuity.</li><li>Coach and support local maintenance teams to build sustainable planning capabilities and standardize ways of working.</li><li>Contribute to continuous improvement initiatives and share lessons learned across terminals and projects worldwide.</li></ul>What We Are Looking For<br><ul><li>Continuous improvement mindset: we are looking for someone who brings a thoughtful improvement mindset, curious about how work gets done and motivated to make meaningful, sustainable improvements over time.</li><li>Leadership expectation: We are looking for people who consistently put customers first, lead by example with respect for people, deliver results with integrity, and drive continuous improvement by solving problems at the root, developing people, and raising standards every day.</li><li>Minimum 5 years of experience in maintenance planning, scheduling, asset management, or a related maintenance function within industrial, logistics, manufacturing, or terminal operations environments.</li><li>Strong understanding of maintenance planning principles, including preventive maintenance, work order management, resource coordination, and scheduling.</li><li>Experience working with CMMS/EAM systems and maintenance data management.</li><li>Knowledge of asset reliability concepts and the relationship between planning effectiveness and equipment performance.</li><li>Strong analytical, organizational, and prioritization skills with the ability to manage competing demands.</li><li>Ability to collaborate effectively across Operations, Maintenance, and Supply Chain functions.</li><li>Strong communication skills with the ability to communicate plans, priorities, and dependencies to multiple stakeholders.</li><li>Ability to work successfully in fast-paced, evolving environments and support global project deployments.</li><li>Fluent English language skills are required. Additional languages such as Spanish, French, or other international languages are considered an advantage.</li><li>Willingness and ability to travel internationally and support deployment assignments across APM Terminals' global network.</li></ul><p>&nbsp;<br>#LI-POST</p><br><br><br><p><span><span>Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.</span></span></p><br><br><br><p><span><span><span>We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing&nbsp; </span><span><span><span><span><span><span><span><span><span><span><span>accommodationrequests@maersk.com</span></span></span></span></span></span></span></span></span></span></span><span>.&nbsp;</span></span></span></p><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><i>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.</i></p><br><br><br><p><span>Job Category</span></p><br><br>Customer Success<br><p><span>Job Details</span></p><br><br><br><p><span><b><b>About Salesforce</b></b></span></p><br><br><p>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.</p><br><br><br><p>Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.</p><br><br><br><br><br><p><span><b>Solution Architect - Salesforce Core</b><br><b>Department Description</b></span></p><br><br><p><span><br>Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.<br>You are ready to take the next step in your career and join our team as a Solution Architect. Don't miss this exciting opportunity to make an impact and grow with Salesforce Morocco!<br><b>Role Responsibilities</b></span></p><br><br><ul><li><span>Collaborate with clients to understand business objectives and translate them into effective Salesforce solutions.</span></li><li><span>Design and architect scalable, high-quality solutions using Salesforce platform capabilities.</span></li><li><span>Provide technical leadership and expertise to project teams throughout the implementation lifecycle.</span></li><li><span>Stay updated on the latest Salesforce features and best practices to drive continuous improvement</span></li></ul><p><span><br><b>Basic requirements:</b></span></p><br><br><ul><li><span>Fluent in French and English </span></li><li><span>8 to 12 years of relevant experience: Understand customer's processes and connect business requirements with the functional capabilities of the application. Extensive experience in the assessment of business objectives, formulating solution options, and driving partner support as well as with software implementation lifecycle with ability to support project planning. Having an effective communication skills across a variety of audiences and situations</span></li><li><span>Holder of 5 Relevant Salesforce certifications</span></li><li><span>Proficiency in English and French</span></li><li><span>Available to travel regionally and occasionally internationally depending on customer needs Preferred Requirements</span></li><li><span>Experience with Agile methodologies and frameworks</span></li><li><span>Experience with increasing responsibility and guidance of junior consultants</span></li><li><span>Exposure to CRM / ERP</span></li><li>Genuine passion for Salesforce's AI ecosystem, with curiosity to continuously learn and apply new AI-driven capabilities to customer solutions</li></ul><br><p><b><u>Please be aware that all interviews will take place on-site at our Casablanca office.</u></b></p><br><br><br><br><br><br><p><span>Unleash Your Potential</span></p><br><br><p><span>When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and</span><i>be your best</i><span>, and our AI agents accelerate your impact so you can</span><i>do your best</i><span>. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.</span></p><br><br><br><p><span>Accommodations</span></p><br><br><p><span>If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this </span><span><u><span>Accommodations Request Form</span></u></span><span>.</span></p><br><br><br><p><span>Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our </span><span><u><span>Candidate Privacy Statement</span></u></span><span> for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.</span></p><br><br><br><br><p><span>Posting Statement</span></p><br><br><p><span><span>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. </span></span>Know your rights: workplace discrimination is illegal.<span><span> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</span></span></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who we are <p>Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> Job Description <p>Job Ref ID:&nbsp;JR0086122</p><br><br><p><strong>Job Description</strong></p><br><br><p>If you’re here, it’s because you’re looking for an&nbsp;<strong>exciting ride</strong>.&nbsp;</p><br><br><p>A ride that will fuel up your ambitions to take on a&nbsp;<strong>new challenge and stretch yourself beyond your comfort zone.</strong>&nbsp;</p><br><br><p>We’ll deliver a&nbsp;<strong>non-vanilla culture built on talent, where we work to amplify the impact on millions of people</strong>, paving the way forward together.&nbsp;</p><br><br><p><strong>Not your usual app</strong>. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries.&nbsp;</p><br><br><p>Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.</p><br><br><p><strong>What makes our ride unique?&nbsp;</strong></p><br><br><p><strong> Our culture and strong values.&nbsp;</strong></p><br><br><p><strong> Our career development philosophy.&nbsp;</strong></p><br><br><p><strong> Our commitment to being a force for good.&nbsp;</strong><br> </p><br><br><p>We have a vision:&nbsp;<strong>Building the largest marketplace in your city, to give access to anything in minutes</strong><strong>.&nbsp;</strong>And this is where your ride starts.</p><br><br><p><strong>YOUR MISSION</strong></p><br><br><p>an Account Manager, you’ll help partners grow by combining account management with the use of ads and promotions. You'll work closely with local restaurants to boost visibility, drive order growth, and improve retention, all while ensuring sustainable revenue acceleration in a fast-paced environment.</p><br><br><p><strong>THE JOURNEY&nbsp;</strong></p><br><br><ul><li>Onboard new partners on our platform by providing them with all the necessary tools and information to start working</li><li>Establishing relationships with new clients and maintaining and nurturing business relationships with existing clients to deliver the highest level of commercial and customer service to our partners</li><li>Gather all the insights from our partners to create an amazing experience for them and our customers, tackle problems to raise the bar</li><li>Drive deals to closure in a new business environment</li><li>Identifying accounts whose revenue may be shrinking to address any ‘at risk’ partners and reach out to these accounts to ensure they are retained</li><li>Retain and grow revenue from existing advertisers</li><li>Meet monthly and quarterly objectives defined by the company. Forecast and track key account metrics</li><li>Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop, and make a difference</li></ul> Qualifications <ul><li>Bachelor's degree in business, marketing or sales</li><li>Strong business knowledge. +1 year of account management</li><li>Excellent communication skills: Proficiency in French, English and Arabic</li><li>Detail-oriented, proactive, organized and autonomous</li><li>Negotiation skills</li><li>Data-driven profile</li><li>An empathetic, inclusive, and curious attitude</li><li>Self-starter who can work in a highly demanding environment (impossible is not Glovo, you make everything happen)</li><li>Ability to influence stakeholders to help achieve your goals</li><li>Experience with online productivity tools such as Office 365, Salesforce...</li><li>Experience in a high-growth digital startup business is a plus.</li></ul><p><strong>We believe driven talent deserves:</strong></p><br><br><ul><li><strong> </strong>Private health insurance to keep you at your peak.</li><li> Monthly Glovo credit to satisfy your cravings!</li><li>️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!</li><li> Online therapy and wellbeing benefits to ensure your mental well-being.</li></ul> Additional Information <br><p>At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. <strong>Learn more about our Leadership Principles </strong><strong><u>here</u></strong><strong>.</strong></p><br><br><p>Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.</p><br><br><p>Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).</p><br><br><p><strong>So, ready to take the wheel and make this the ride of your life?</strong><br> <br> Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>Job Ref ID:&nbsp;JR0086122</p><br><p><strong>Job Description</strong></p><br><p>If you’re here, it’s because you’re looking for an&nbsp;<strong>exciting ride</strong>.&nbsp;</p><br><p>A ride that will fuel up your ambitions to take on a&nbsp;<strong>new challenge and stretch yourself beyond your comfort zone.</strong>&nbsp;</p><br><p>We’ll deliver a&nbsp;<strong>non-vanilla culture built on talent, where we work to amplify the impact on millions of people</strong>, paving the way forward together.&nbsp;</p><br><p><strong>Not your usual app</strong>. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries.&nbsp;</p><br><p>Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.</p><br><p><strong>What makes our ride unique?&nbsp;</strong></p><br><p><strong> Our culture and strong values.&nbsp;</strong></p><br><p><strong> Our career development philosophy.&nbsp;</strong></p><br><p><strong> Our commitment to being a force for good.&nbsp;</strong><br> &nbsp;</p><br><p>We have a vision:&nbsp;<strong>Building the largest marketplace in your city, to give access to anything in minutes</strong><strong>.&nbsp;</strong>And this is where your ride starts.</p><br><p><strong>YOUR MISSION</strong></p><br><p>an Account Manager, you’ll help partners grow by combining account management with the use of ads and promotions. You'll work closely with local restaurants to boost visibility, drive order growth, and improve retention, all while ensuring sustainable revenue acceleration in a fast-paced environment.</p><br><p><strong>THE JOURNEY&nbsp;</strong></p><br><ul><li>Onboard new partners on our platform by providing them with all the necessary tools and information to start working</li><li>Establishing relationships with new clients and maintaining and nurturing business relationships with existing clients to deliver the highest level of commercial and customer service to our partners</li><li>Gather all the insights from our partners to create an amazing experience for them and our customers, tackle problems to raise the bar</li><li>Drive deals to closure in a new business environment</li><li>Identifying accounts whose revenue may be shrinking to address any ‘at risk’ partners and reach out to these accounts to ensure they are retained</li><li>Retain and grow revenue from existing advertisers</li><li>Meet monthly and quarterly objectives defined by the company. Forecast and track key account metrics</li><li>Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop, and make a difference</li></ul><br>Qualifications<br><ul><li>Bachelor's degree in business, marketing or sales</li><li>Strong business knowledge. +1 year of account management</li><li>Excellent communication skills: Proficiency in French, English and Arabic</li><li>Detail-oriented, proactive, organized and autonomous</li><li>Negotiation skills</li><li>Data-driven profile</li><li>An empathetic, inclusive, and curious attitude</li><li>Self-starter who can work in a highly demanding environment (impossible is not Glovo, you make everything happen)</li><li>Ability to influence stakeholders to help achieve your goals</li><li>Experience with online productivity tools such as Office 365, Salesforce...</li><li>Experience in a high-growth digital startup business is a plus.</li></ul><p><strong>We believe driven talent deserves:</strong></p><br><ul><li><strong> </strong>Private health insurance to keep you at your peak.</li><li> Monthly Glovo credit to satisfy your cravings!</li><li>️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!</li><li> Online therapy and wellbeing benefits to ensure your mental well-being.</li></ul><br>Additional Information<br><p>At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. <strong>Learn more about our Leadership Principles </strong><strong><u>here</u></strong><strong>.</strong></p><br><p>Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.</p><br><p>Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).</p><br><p><strong>So, ready to take the wheel and make this the ride of your life?</strong><br> <br> Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!</p><br><br><br> </div>

<div> <p> <strong>JOB SUMMARY</strong> </p> <p>Responsible for food and beverage daily operations, including Culinary, Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees and provides a return on investment.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> <strong>Education and Experience</strong> </p> <p> High school diploma or GED; 6 years experience in food and beverage, culinary, event management, or related professional area.</p> <p>OR</p> <p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in food and beverage, culinary, event management, or related professional area.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> <strong>Managing Day-to-Day Operations</strong> </p> <p> Develops a food and beverage operating strategy that is aligned with the brand s business strategy and leads its execution.</p> <p> Supervises daily food and beverage shift operation and ensures compliance with all policies, standards and procedures.</p> <p> Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</p> <p> Develops and oversees an order and purchase strategy for equipment and supplies.</p> <p> Supervises an effective monthly self-inspection program.</p> <p> <strong>Developing and Maintaining Food and Beverage/Culinary Goals</strong> </p> <p> Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.</p> <p> Reviews financial reports and statements to determine how food and beverage is performing against budget.</p> <p> Makes recommendations for funding of food and beverage equipment and renovations in accordance with brand business strategy.</p> <p> Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department s financial performance.</p> <p> Establishes challenging, realistic and obtainable goals to guide operation and performance.</p> <p> <strong>Developing and Maintaining Budgets</strong> </p> <p> Develops and manages food and beverage budget.</p> <p> Monitors the department s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.</p> <p> Ensures cash control and liquor control policies are in place in food &amp; beverage areas and followed by all related employees.</p> <p> Focuses on maintaining profit margins without compromising guest or employee satisfaction.</p> <p> <strong>Leading Food and Beverage/Culinary Team</strong> </p> <p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p> <p> Encourages and builds mutual trust, respect, and cooperation among team members.</p> <p> Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</p> <p> Serves as a role model to demonstrate appropriate behaviors.</p> <p> Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.</p> <p> Identifies opportunities to increase profits and create value by challenging existing processes, encourages innovation and drives necessary change.</p> <p> Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).</p> <p> Establishes and maintains open, collaborative relationships with direct reports and entire food &amp; beverage team. Ensures direct reports do the same for their team.</p> <p> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p> <p> Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.</p> <p> <strong>Ensuring Exceptional Customer Service</strong> </p> <p> Provides services that are above and beyond for customer satisfaction and retention.</p> <p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p> <p> Reviews findings from comment cards and guest satisfaction results with food and beverage team and ensures appropriate corrective action is taken.</p> <p> Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</p> <p> Empowers employees to provide excellent guest service.</p> <p> Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.</p> <p> Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.</p> <p> <strong>Managing and Conducting Human Resource Activities</strong> </p> <p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p> <p> Coaches and supports food &amp; beverage leadership team to effectively manage wages, food &amp; beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).</p> <p> Hires food &amp; beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.</p> <p> Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</p> <p> Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.</p> </div> <div> </div> <p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Publication date :</strong> Sep 16, 2026, 12:00AM</p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!<br>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.<br>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<p><span><span>L'équipe Qualité des Données est intégrée au sein de l'entité Customer Journey Factory, qui est responsable de l'orchestration, de l'exploitation et de l'optimisation des solutions de communication pour nos clients, en interopérant avec leurs réseaux, solutions vidéo, équipements, ou en intégrant nos solutions avec des partenaires du marché. À mesure que nos services et le réseau de nos clients continuent de se numériser, les données sont devenues un composant majeur de nos activités. La qualité des données est devenue essentielle et contribue à améliorer notre performance dans divers domaines : opérationnel, satisfaction client et financier.</span></span></p><br><br><br><p><span><b><span><strong>Description de la mission et des activités</strong></span></b></span></p><br><br><p><span><b><span><strong>Pourquoi devenir Responsable Données?</strong></span></b></span><br></p><br><br><p><span><span>La donnée est au cœur de la stratégie d’Orange Business.</span></span></p><br><br><p><span><span>Vous aurezl'opportunité de travailler sur les cas concrets pour améliorer la performance de nos process opérationnels internes et auprès de nos clients.</span></span></p><br><br><br><p><span><b><span><strong>Vos principales activités</strong></span></b></span></p><br><br><ul><li><span><span>Diriger des projets d'amélioration de la Qualité des Données et de Gestion des Données.</span></span></li><li><span><span>Intégrer les équipes de données (3 Data Squads) sur les principaux programmes de transformation, notamment Unify Desk, NewCo.</span></span></li><li><span><span>Analyser et interpréter des ensembles de données complexes.</span></span></li><li><span><span>Collaborer avec des équipesmétiers pour identifier et soutenir les besoins en données.</span></span></li><li><span><span>Assister aux réunions sur les problèmes critiques et les comptes clés pour traiter professionnellement les enjeux critiques selon les attentes des clients.</span></span></li><li><span><span>Préparer des rapports et des présentations pour les parties prenantes. Analyser les causes profondes des anomalies d'intégrité des données et mettre en œuvre les plans d'action nécessaires avec les équipes concernées.</span></span></li><li><span><span>Contribuer à garantir la qualité des données sur les projets et tableaux de bord d’analyse de données clés, où la qualité des données est essentielle pour la prise de décision opérationnelle et commerciale.</span></span></li><li><span><span>Promouvoir des opportunités d'automatisation et de solutions d'IA dans les processus de Qualité des Données.</span></span></li><li><span><span>S'assurer que tous les processus et procédures de Qualité des Données sont documentés et bien maintenus.</span></span></li></ul><br>About you<p><span><b><span><strong>Compétences requises</strong></span></b></span></p><br><br><ul><li><span><span>Solide connaissance des principes et des meilleures pratiques en Gestion des Données et Qualité des Données.</span></span></li><li><span><span>Solide connaissance des outils d'analyse de données MS (Power BI, MS Access, SQL, Excel).</span></span></li><li><span><span>Compétencesen gestion de projets : agilité.</span></span></li><li><span><span>Excellentes compétences en communication et en présentation.</span></span></li><li><span><span>Fortes compétences analytiques.</span></span></li><li><span><span>Capacités en résolution de problèmes et en investigation.</span></span></li><li><span><span>Autonomie dans un environnement de travail transversal, de gestion matricielle et interculturel.</span></span></li><li><span><span>Compétences linguistiques : anglais et français - maîtrise orale et écrite.</span></span></li><li><span><span>Connaissance des principes et méthodologies de la Science des Données est un plus.</span></span></li></ul><br><br><br><p><span><b><span><strong>Le plus de l’offre / perspectives</strong></span></b></span></p><br><br><p><span><span>Métier de l'avenir</span></span></p><br><br><p><span><span>Au cœur de la stratégie</span></span></p><br><br><p><span><span>Métier qui va ouvrir les portes sur des autres métiers</span></span></p><br><br><p><span><span>Projets variés et au cœur de la transformation</span></span></p><br><br><p><span><span>Autonomie</span></span></p><br><br><p><span><span>Très orienté business, très opérationnel</span></span></p><br><br><p><span><span>Environnement international et diversifié</span></span></p><br><br><p><span><span>Environnement qui favorise la force de proposition et la créativité</span></span></p><br><br><br><p>You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.</p><br><br>What we offer<p><strong>• Opportunités mondiales:</strong> Travailler au sein d’équipes multinationales avec la possibilité de collaborer avec des collègues et des clients du monde entier..<br><strong>• Environnement de travail flexible:</strong> Horaires flexibles et possibilité de combiner travail au bureau et à domicile (modalités hybrides).<br><strong>• Développement professionnel:</strong> Programmes de formation et opportunités de montée en compétences ou de reconversion.<br><strong>• Évolution de carrière:</strong> Possibilités de progression interne et de mobilité au sein d’Orange.<br><strong>• Culture bienveillante et audacieuse:</strong> Programmes de santé et de bien-être, initiatives en faveur de la diversité et de l’inclusion, actions de Responsabilité Sociétale des Entreprises (RSE) et événements de lien avec les salariés.<br><strong>• Programmes de récompenses:</strong> Programme de parrainage.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter. </p><br><br> <p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have. </p><br><br><br> </div>

<p><b>JOB SUMMARY&nbsp;</b></p><p><br></p><p>Responsible for food and beverage daily operations, including Culinary, Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees and provides a return on investment.</p><p><b><br></b></p><p><b>CORE WORK ACTIVITIES</b></p><p>Managing Day-to-Day Operations</p><p>Develops a food and beverage operating strategy that is aligned with the brand s business strategy and leads its execution. Supervises daily food and beverage shift operation and ensures compliance with all policies, standards and procedures. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Develops and oversees an order and purchase strategy for equipment and supplies. Supervises an effective monthly self-inspection program.</p><p>Developing and Maintaining Food and Beverage/Culinary Goals</p><p>Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors. Reviews financial reports and statements to determine how food and beverage is performing against budget. Makes recommendations for funding of food and beverage equipment and renovations in accordance with brand business strategy. Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department s financial performance. Establishes challenging, realistic and obtainable goals to guide operation and performance.</p><p>Developing and Maintaining Budgets</p><p>Develops and manages food and beverage budget. Monitors the department s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed. Ensures cash control and liquor control policies are in place in food &amp; beverage areas and followed by all related employees. Focuses on maintaining profit margins without compromising guest or employee satisfaction.</p><p>Leading Food and Beverage/Culinary Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Serves as a role model to demonstrate appropriate behaviors. Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc. Identifies opportunities to increase profits and create value by challenging existing processes, encourages innovation and drives necessary change. Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team). Establishes and maintains open, collaborative relationships with direct reports and entire food &amp; beverage team. Ensures direct reports do the same for their team. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Reviews findings from comment cards and guest satisfaction results with food and beverage team and ensures appropriate corrective action is taken. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Empowers employees to provide excellent guest service. Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction. Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.</p><p>Managing and Conducting Human Resource Activities</p><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Coaches and supports food &amp; beverage leadership team to effectively manage wages, food &amp; beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.). Hires food &amp; beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.</p><p><strong>Desired Candidate Profile</strong></p>High school diploma or GED; 6 years experience in food and beverage, culinary, event management, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in food and beverage, culinary, event management, or related professional area.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as an E-commerce Content Manager today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Build and maintain landing pages in Makaira using existing page-builder elements; Structure and enrich page content — copy, images, video — within approved templates; Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices; Turn briefs from marketing and category management into finished, publishable pages; Write and adjust German microcopy — headlines, button labels, short supporting text; Keep up with evolving tools and technology in the e-commerce content space.<br> What you need to succeed in this role: Excellent German skills (C1 for both spoken and written) and Intermediate English (B2); At least 6 months of hands-on experience in e-commerce content management, copywriting, or landing page creation; Experience working with e-commerce platforms (e.<br>g. Shopify, Magento, Makaira, or similar); Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Structured and organized working style; Hands-on mentality with a quick, sharp grasp of new tools; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive E-commerce Content Manager who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3HN</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as an E-Commerce Landing Page Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Build and maintain landing pages in Makaira using existing page-builder elements; Structure and enrich page content — copy, images, video — within approved templates; Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices; Turn briefs from marketing and category management into finished, publishable pages; Write and adjust German microcopy — headlines, button labels, short supporting text; Keep up with evolving tools and technology in the e-commerce content space.<br> What you need to succeed in this role: Excellent German skills (C1 for both spoken and written) and Intermediate English (B2); At least 6 months of hands-on experience in e-commerce content management, copywriting, or landing page creation; Experience working with e-commerce platforms (e.<br>g. Shopify, Magento, Makaira, or similar); Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Structured and organized working style; Hands-on mentality with a quick, sharp grasp of new tools; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive E-Commerce Landing Page Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3HN</span> </div>

<p><br></p><p> </p> <p> </p> <p> <b>Job Description:</b> </p> About Innovative Medicine <p> Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. </p> <p> Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.</p> <p><br></p><p>Johnson &amp; Johnson Innovative Medicine is hiring a <b>Market Access Manager </b>to join our <b>Market Access</b> team located in <b>Casablanca, Morocco. </b> </p> <br> <b>GENERAL INFORMATION<br> </b> <p> <b>Job Title: </b>Market Access Manager (MAM) Morocco</p> <p> <b>Reporting to: </b>Regional Market Access Head</p> <p> <b>Functional Group: </b>Market Access</p> <p> <b>Direct Reports: </b>N/A</p> <br> <b>Overall Purpose of Job</b> <p>The Market Access Manager (MAM) is locally accountable for the market access strategy implementation and action plan for the Morocco portfolio thanks to high-quality deliverables that support timely and sustainable patient access. The role combines value and reimbursement dossier preparation, value projects development and implementation, pricing business-case preparation, launch readiness, patient access solutions and stakeholder engagement.</p> <p>The MAM works closely with the Market Access team members as well as with cross-functional teams. The Market Access Manager will report to the Market Access Head Maghreb and FSA.</p> <p> <br> <br> </p> <b>Essential Duties and Responsibilities</b> <br> <p> <b>Field-time allocation:</b> Approximately 20% of working time, according to business needs.</p> <br> <p>Develop and implement Morocco market access plans</p> <ul> <li>Translate regional access, pricing and reimbursement strategy into tactical plans for priority therapeutic areas and brands, with clear objectives, milestones and resource requirements.</li> <li>Build launch-access plans for new products and pipeline assets, anticipating evidence, pricing, reimbursement and stakeholder needs.</li> <li>Design and support compliant, sustainable patient access programs based on patient, brand and segment identified needs; monitor performance and coordinate relevant external partners.</li> </ul> <br> <p>Lead technical access deliverables and value recognition initiatives</p> <ul> <li>Develop value and reimbursement dossiers, evidence packs, value propositions and health-economic analyses in line with evolving national requirements.</li> <li>Conduct pricing analyses, and scenario assessments, and support the preparation of robust business cases for internal submissions.</li> <li>Provide market access training to Strategic Account Managers and other relevant teams.</li> <li>Develop compliant materials to support external communication on access programs, value propositions and market access initiatives.</li> </ul> <br> <p>Environment Insights and stakeholder engagement</p> <ul> <li>Consolidate and analyze insights on patient-pathway barriers, payer requirements, policy developments and competitive dynamics to identify emerging access opportunities and risks and recommend practical actions.</li> <li>Develop a strong understanding of access pathways and specific requirements across public and private sectors and relevant patient and payer segments.</li> <li>Key access stakeholders engagement in line with the approved engagement strategy (health authorities, payers, institutions, healthcare professionals).</li> <li>Support national advisory boards, payer events and broader healthcare-environment initiatives.</li> </ul> <br> <p>Drive aligned and compliant execution</p> <ul> <li>Partner with Medical, Regulatory, Commercial, Finance, Legal, Compliance, Pharmacovigilance, Quality and regional access teams.</li> <li>Manage access projects against agreed timelines and coordinate field implementation with relevant internal functions and external partners.</li> <li>Manage and monitor assigned projects and functional budgets.</li> </ul> <p> <br> <br> </p> <p>The Market Access Manager will interact with</p> <ul> <li> <b>Externally: </b>Local payers, public and private institutions, healthcare professionals, service providers and other relevant access stakeholders.</li> <li> <b>Internally: </b>The Regional Market Access Head, Strategic Account Managers, Market Access Coordinator, Medical, Regulatory, Commercial, Finance, Legal, Compliance, Pharmacovigilance, Quality and regional access teams.</li> </ul> <br> <p>Compliance Responsibilities</p> <ul> <li>Ensure safety reporting requirements are met in accordance with applicable company policies and procedures when planning projects, developing materials, executing activities and contracting external partners.</li> <li>Ensure legal, compliance, fair-market-value, transfer-of-value, data-privacy and materials-review requirements are understood and appropriately applied when planning projects, developing materials, executing projects and contracting vendors.</li> <li>Maintain inspection readiness, including completion of required training and appropriate documentation.</li> </ul> <p><br></p> <p> <b>Core Competencies Required for This Role</b> </p> <ul> <li>Customer and patient focus.</li> <li>Strategic and analytical thinking.</li> <li>Results and solution orientation.</li> <li>Clear communication, collaboration and interpersonal effectiveness, good negotiation skills.</li> <li>Planning, organization, discipline and attention to detail.</li> <li>Accountability, integrity and sound judgment.</li> <li>Adaptability, initiative and ability to drive progress in a changing environment.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree in pharmacy, medicine, life sciences, public health, business or a related discipline; postgraduate training in health economics, Market access or health policy is an advantage.</li><li>4 5 years of relevant professional experience in the pharmaceutical industry, including experience in market access, pricing, reimbursement, health economics or a closely related function.</li><li>Strong knowledge of the Moroccan healthcare system, payer environment, reimbursement pathways and key public and private institutions.</li><li>Demonstrated experience developing access strategies, value dossiers, health-economic analyses, pricing analyses, business cases or patient access solutions.</li><li> <b>Strong proficiency in Microsoft Excel</b>, including the ability to build and interpret pricing models, financial simulations, business cases, trackers and scenario analyses.</li><li>Strong analytical, technical writing and presentation skills, with the ability to translate strategic insights into practical, evidence-based initiatives.</li><li>Strong project-management capability, with demonstrated ability to manage multiple dossiers, submissions and launch-access workstreams against demanding timelines.</li><li>Proven field stakeholder-management experience, with the ability to communicate, influence, negotiate and build sustainable relationships with internal and external stakeholders.</li><li>Demonstrated ability to drive change and deliver results effectively within a matrix and evolving organization.</li><li>Fluent written and spoken French and English; Arabic is an advantage.</li></ul><p> <b>Core Competencies Required for This Role</b> </p><ul><li>Customer and patient focus.</li><li>Strategic and analytical thinking.</li><li>Results and solution orientation.</li><li>Clear communication, collaboration and interpersonal effectiveness, good negotiation skills.</li><li>Planning, organization, discipline and attention to detail.</li><li>Accountability, integrity and sound judgment.</li><li>Adaptability, initiative and ability to drive progress in a changing environment.</li></ul><p> <b>Special Requirements:</b> </p><ul><li>Good scientific or medical knowledge and sound understanding of health-economic and market access principles.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The position champions and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 4-year bachelor's degree in Finance and Accounting or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Supporting Strategic Planning and Decision Making<br>• Analyzes financial data and market trends.<br>• Assists in analyzing information, forecasts sales against expenses and creates annual budget plans.<br>• Compiles information, analyzes and monitors actual sales against projected sales.<br>• Assists in developing means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.<br>• Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning.<br>• Thinks creatively and practically to develop, execute and implement new business plans<br>• Protects and strengthens our competitive advantage by advocating and supporting sound business and financial decision making.<br>• Implements a system of appropriate controls to manage business risks.<br>Leading Accounting Teams&nbsp;<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Communicates the goals and the owner priorities to subordinates in a clear and precise manner.<br>• Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority.<br>• Holds staff accountable for successful performance.<br>Developing and Maintaining Finance and Accounting Goals<br>• Supports property strategy from a finance and accounting perspective<br>• Submits reports in a timely manner, ensuring delivery deadlines.<br>• Ensures Profits and Losses are documented accurately.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Ensures appropriate corrections are made to audit results if necessary.<br>• Reviews audit issues to ensure accuracy.<br>Managing Projects and Policies&nbsp;<br>• Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.<br>• Generates and providing accurate and timely results in the form of reports, presentations, etc.<br>• Ensures compliance with standard and local operating procedures (SOPs and LSOPs).<br>• Oversees internal, external and regulatory audit processes.<br>• Ensures compliance with Standard Operating Procedures (SOPs).<br>• Ensures that the P&amp;L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts).<br>Anticipating and Delivering on the Needs of Key Stakeholders<br>• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).<br>• Understands the owners' perspective and ROI expectations.<br>• Anticipates and addresses owner needs and involves ownership in key decisions.<br>• Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team.<br>• Advises the GM and executive committee on existing and evolving operating/financial issues.<br>• Facilitates critique meetings to review information with management team.<br>• Attends owners meetings in order to provide context and explanation for financial results.<br>• Attends meetings and communicates with the owners, understanding the priorities and strategic focus.<br>• Demonstrates a commitment to meeting the needs of all key stakeholders.<br>• Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.<br>Managing and Conducting Human Resource Activities<br>• Ensures team members are cross-trained to support successful daily operations.<br>• Ensures property policies are administered fairly and consistently.<br>• Ensures new hires participate in the department’s orientation program.<br>• Ensures new hires receive the appropriate new hire training to successfully perform their job.<br>• Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Poste :</strong></span><p><span>Votre mission principale est d<strong>'assurer le pilotage et le management d'une partie de la filière, garantissant la performance, la qualité de service et le déploiement des stratégies.</strong></span></p><br><p><span><strong>Il a pour mission clé de développer le middle management (RUM et managers) et de mener l'amélioration continue et la modernisation des opérations.</strong></span></p><br><p><span><strong><u>Les missions:</u></strong></span></p><br><p><br><span>• <strong><u>Management de plusieurs UM ou activités spécifiques :</u></strong></span><br><span>- Décliner les orientations du ROP en priorités opérationnelles pour son périmètre ;</span><br><span>- Coordonner le fonctionnement quotidien pour garantir la continuité de service et le respect des engagements ;</span><br><span>- Définir, avec les RUM, les modalités de mise en œuvre des objectifs opérationnels ;</span><br><span>- Hiérarchiser les priorités en fonction des enjeux de production, de qualité et de service et allouer les ressources ;</span><br><span>- Proposer au ROP les arbitrages opérationnels nécessaires ;</span><br><span>- Veiller à l’application des processus, standards, dispositifs de contrôle et règles de fonctionnement définis par ASM et la maisonmère ;</span><br><span>- Mettre à jour les plans d’action à partir des recommandations issues du suivi de performance ;</span><br><span>- Assurer, si besoin, l’intérim du ROP sur les sujets de pilotage courant.</span></p><br><p><span><strong><u>• Management :</u></strong></span><br><span>- Animer, accompagne et coordonne les RUM de son périmètre ;</span><br><span>- Fixer les objectifs des RUM (entretiens formalisés) en cohérence avec les orientations du ROP ;</span><br><span>- Évaluer la performance des RUM ;</span><br><span>- Analyser avec les RUM les performances individuelles et collectives des équipes et piloter les plans d’action associés ;</span><br><span>- Traiter en premier niveau les situations managériales ou organisationnelles complexes avant escalade au ROP.</span></p><br><p><span>• <strong><u>Développement des équipes :</u></strong></span><br><span>- Développer les compétences de ses équipes : identifier les besoins et suivre la montée en compétence des RUM, managers et collaborateurs avec les tuteurs et supports métier ;</span><br><span>- Participer aux comités RH (augmentations individuelles, sélections, validation de parcours, besoins en renforts…) ;</span><br><span>- Développer et suivre des compétences et du leadership des équipes de middle-management, RUM et managers, et accentuer le développement des talents.</span></p><br><p><span>• <strong><u>Suivi et reporting d’activités :</u></strong></span><br><span>- Suivre et analyser les indicateurs de pilotage de son périmètre ;</span><br><span>- Piloter les KPI et s’assurer de leur appropriation à tous les niveaux des UM concernées ;</span><br><span>- Suivre la capacité de production et identifier les risques de rupture de charge, de souscapacité ou de dérive de performance ;</span><br><span>- Suivre l’avancement des plans d’action opérationnels et s’assurer de leur bonne exécution ;</span><br><span>- Identifier les dérives de performance, les irritants opérationnels, les risques de nonatteinte des objectifs et recommander les actions correctives ;</span><br><span>- Alerter le ROP sur les dysfonctionnements, écarts ou points de vigilance nécessitant arbitrage ;</span><br><span>- Produire un reporting régulier à destination du ROP et de sa hiérarchie ; veiller à la qualité et à la fiabilité des données remontées ;</span><br><span>- Mesurer l’efficacité des actions entreprises et formuler des recommandations d’ajustement.</span></p><br><p><span>•<strong><u> Interaction avec les maisons-mères et les fonctions support :</u></strong></span><br><span>- Assurer le relais d’information ascendant et descendant entre le terrain, le ROP et les fonctions support ASM ;</span><br><span>- Participer pour son périmètre, selon le besoin, aux comités et points de coordination avec les maisons mères ;</span><br><span>- Coordonner les acteurs internes liés à l’activité (supports, Ex-Op, Hyp, etc.) ;</span><br><span>- Coordonner la mise en œuvre des demandes, évolutions, contrôles ou plans d’action émanant des directions métier ou des maisons mères ;</span><br><span>- Animer des points de coordination avec les équipes métier, qualité, Hyp et support aux opérations ;</span><br><span>- Préparer les éléments d’aide à la décision et les supports utiles au ROP pour ses échanges avec les parties prenantes internes et externes ;</span><br><span>- Remonter les alertes, anomalies, risques ou pistes d’optimisation et s’assurer de la diffusion et de l’appropriation des décisions auprès des RUM.</span></p><br><p><span>• <strong><u>Gestion de projet :</u></strong></span><br><span>- Mettre en œuvre les projets transverses confiés par le ROP sur son périmètre ;</span><br><span>- Participer aux missions transversales ASM et maisonmère en lien avec son domaine d’activité ;</span><br><span>- Contribuer à l’identification et à la diffusion des bonnes pratiques au sein de l’entité ;</span><br><span>- Être force de proposition sur les évolutions d’organisation permettant de fluidifier le fonctionnement, réduire les irritants et améliorer la performance durable ;</span><br><span>- Représenter son périmètre dans les comités, groupes de travail ou événements internes</span></p><br><span><strong>Profil recherché :</strong></span><p><span>Expérience <strong>min 4 ans avérée en Direction d’un Centre de contact</strong></span><br><span>• Excellente maitrise de la langue française</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> ;</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> ;</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>As a Quality Manager, you will play a central, cross-functional, and structuring role in maintaining, deploying, and continuously improving our QSE management system, ensuring its compliance with applicable standards and its alignment with the company's strategic directions.</p><br><br><p><strong>Your main mission</strong></p><br><br><p>Ensure the quality of processes and products, preserve the safety of employees and stakeholders, control environmental impacts, and ensure the effectiveness of the laboratory management system.</p><br><br><p><strong>Your main responsibilities</strong></p><br><br><ul><li><strong>QSE System Management &amp; Regulatory Compliance</strong><ul><li>Advise management in the development, definition, and evolution of the Quality, Safety, and Environment policy.</li><li>Lead the QSE Management System in accordance with the requirements of applicable standards (ISO 9001, ISO 14001, ISO 45001, ISO/IEC 17025, and other relevant standards).</li><li>Ensure monitoring of normative, regulatory, and legislative requirements related to the company's activities.</li><li>Identify gaps against applicable requirements and propose necessary actions to ensure compliance.</li><li>Define QSE objectives, contribute to the development of associated action plans, and monitor their deployment.</li><li>Provide QSE reporting to management and contribute to strategic decision-making.</li></ul></li><li><strong>Performance Evaluation and Continuous Improvement</strong><ul><li>Evaluate the effectiveness of the management system by monitoring performance indicators, stakeholder satisfaction, product conformity, personnel safety, and environmental impact control.</li><li>Identify improvement opportunities and lead actions aimed at strengthening process performance.</li><li>Participate in continuous improvement projects and organizational and industrial optimization initiatives.</li><li>Contribute to the reduction of costs related to non-quality and the improvement of overall performance.</li></ul></li><li><strong>Audits, Risks, and Corrective Actions</strong><ul><li>Coordinate the QSE internal audit program and oversee external audits (client, certification, accreditation).</li><li>Lead the analysis of causes for accidents, incidents, non-conformities, QSE malfunctions, and customer complaints.</li><li>Define and monitor corrective and preventive actions until their closure and effectiveness verification.</li><li>Conduct internal controls and propose necessary measures to maintain system compliance.</li></ul></li><li><strong>Laboratory Quality &amp; ISO/IEC 17025 Requirements</strong><ul><li>Ensure the implementation, updating, and improvement of the laboratory management system.</li><li>Ensure the effectiveness of laboratory activities and compliance with impartiality, confidentiality, and competence requirements.</li><li>Raise laboratory staff awareness of professional integrity, impartiality, and confidentiality rules.</li><li>Identify gaps related to laboratory activities and implement actions to prevent their recurrence.</li><li>Oversee monitoring and measuring equipment (calibrations, verifications, maintenance).</li></ul></li><li><strong>Product, Process, and Customer Relationship Quality</strong><ul><li>Define monitoring plans including control ranges, measurement methods, applicable documents, and data to be collected.</li><li>Monitor the conformity of industrial products and processes.</li><li>Manage customer complaints, coordinate associated investigations, and ensure impartiality in reviewing and approving responses.</li><li>Participate in the technical study of tenders and the integration of customer requirements into internal processes.</li></ul></li><li><strong>Safety, Environment, and Risk Prevention</strong><ul><li>Ensure that health, safety at work, and environmental requirements are considered in the company's activities.</li><li>Participate in and monitor the Safety and Hygiene Committee (CSH).</li><li>Supervise waste management from collection to treatment, disposal, or recycling.</li><li>Monitor regulatory controls and ensure compliance with applicable obligations.</li></ul></li><li><strong>Animation, Communication, and Skills Development</strong><ul><li>Lead awareness and communication actions related to quality, safety, and environment.</li><li>Train and support employees on occupational health and safety risks, environmental impacts, and management system requirements.</li><li>Participate in identifying training needs and contribute to the development of internal skills.</li><li>Promote team buy-in to quality, safety, environment, and continuous improvement initiatives.</li></ul></li></ul> <br> <br> Required profile : <p><strong>Education</strong></p><br><br><ul><li>Hold an engineering degree or a Master's degree in Industrial Systems Management, Quality and Organizations Management, or equivalent.</li></ul><p><strong>Experience</strong></p><br><br><ul><li>Proven experience in leading and implementing integrated management systems (IMS).</li><li>Experience in an industrial environment is a plus.</li></ul><p><strong>Technical skills</strong></p><br><br><ul><li>Proficiency in ISO standards (9001, 14001, 45001).</li><li>Skills in process mapping, writing procedures, and document management.</li><li>Mastery of audit techniques, risk analysis, and problem-solving.</li><li>Professional English is desired.</li></ul><p><strong>Personal qualities</strong></p><br><br><ul><li>Rigorous, methodical, with a strong analytical mind and a great sense of organization.</li><li>Team spirit, interpersonal skills, and strong communication abilities to collaborate effectively with teams.</li><li>Results-oriented and strong customer satisfaction focus.</li><li>Sense of pedagogy, diplomacy, and a strong appetite for innovation and continuous improvement.</li></ul> <br><br> </div>