Programming in Morocco
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<p><i>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.</i></p><br><br><br><p><span>Job Category</span></p><br><br>Customer Success<br><p><span>Job Details</span></p><br><br><br><p><span><b><b>About Salesforce</b></b></span></p><br><br><p>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.</p><br><br><br><p>Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.</p><br><br><br><br><br>Marketing Cloud & Data 360 Solution Architect<br>DEPARTMENT DESCRIPTION<br><p>Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team's expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.<br></p><br><br>OVERVIEW OF THE ROLE<br><p>Salesforce is currently seeking a <b>Marketing Cloud & Data 360 Solution Architect</b> to join our Professional Services team within Professional Services. This role is centered on being a "Data & Engagement" subject matter expert, leading the design and implementation of enterprise-grade customer engagement and data management solutions. <b>Marketing Cloud and Data 360 expertise is required</b> (similar Martech and CDP expertise is also acceptable), to drive cross-cloud success and unlock enterprise AI and personalization use cases. Deeper Data 360 specialization is considered a plus on top of this core requirement.<br>The Solution Architect is responsible for architecting scalable, data-driven engagement solutions across enterprise landscapes, ensuring customer data is unified, governed, and activated effectively across channels. You will work closely with Project Managers and Technical Architects to ensure on-time, fully functioning integrations. The ideal candidate thrives in an entrepreneurial atmosphere, communicates tactfully with business operations, and effectively designs, tests, and deploys complex marketing and data solutions. You must be an excellent communicator who can tailor delivery to a variety of audiences.<br></p><br><br>YOUR IMPACT<br><p>Through our extended onboarding program of formal certification, internal training, knowledge transfer, hands-on experience and closely working with other Consultants, Architects and Project Managers you will become a Salesforce Domain Authority at the forefront of our offerings, delivering outstanding customer success.<br></p><br><br><ul><li><b>Become a Trusted SME:</b> Act as the primary authority for Marketing Cloud and Data 360 to support project delivery, including how data and engagement architecture relate to the success of Agentforce and AI-driven personalization.</li><li><b>Strategic Design:</b> Drive the creation of application and technical design documents (Blueprints/FSD) which leverage Salesforce best practices and effectively integrate Salesforce into the customer's infrastructure.</li><li><b>Unified Customer Engagement:</b> Design and guide customer's enterprise data and engagement architecture, highlighting the importance of Data Governance, consent management, and ensuring solutions adhere to security and privacy regulations.</li><li><b>Technical Excellence:</b> Provide guidance on integration development best practices, Enterprise Architecture standards, and environment management. Lead code reviews and define coding standards (SQL, SSJS, AMPScript).</li><li><b>Stakeholder Management:</b> Facilitate and influence Executive Customer stakeholders while aligning technology strategy to business value and ROI.</li><li><b>Risk Mitigation:</b> Troubleshoot key customer implementation issues and demonstrate the ability to drive to a successful resolution through proactive risk management.<br></li></ul>REQUIRED QUALIFICATIONS<br><ul><li><b>Fluent in English and French <br>Marketing Cloud and Data 360 Expertise:</b> Direct, hands-on experience designing and configuring Marketing Cloud (Email Studio, Journey Builder, Automation Studio) and Data 360 — Ingestion, Unified Profile, Insights, and Activation — and how they integrate . Equivalent experience with a similar Martech or CDP platform is also acceptable.</li><li><b>Martech Expertise</b> : Deep expertise of Martech Ecosysem, Customer journey orchestration, Digital campaign management and Optimization</li><li><b>Architectural Proficiency:</b> Solid understanding of system designs and integration patterns, data modeling, MDM, development Lifecycle and Deployment (DevOps)</li><li><b>Solution Documentation:</b> Ability to clearly and articulately document solutions, including data flows, engineering flowcharts, and technical artifacts.</li><li><b>Requirement Translation:</b> Ability to create a solution based on client requirements and map business processes into our technical product suite.</li><li><b>Cross-Cloud Integration:</b> Knowledge of API patterns (REST/SOAP) and experience integrating Salesforce with different business systems (ETL, CRM, data lakes).</li><li><b>Technical Leadership:</b> Lead inter-team meetings on technical and business challenges; conduct solutions testing and validation.</li><li><b>Mobility:</b> Travel to client sites for onsite discovery and solutions presentations (estimated 25%-50%).</li><li><b>Education:</b> Engineering School Degree or equivalent relevant experience required.<br></li></ul>PREFERRED<br><ul><li><b>Marketing Cloud Expertise</b> : 6+ Years of direct experience with Marketing Cloud, including designing and building multi-channel journeys, increase customer engagement and optimize campaigns ROI.</li><li><b>Data 360 Mastery:</b> 2+ years of direct experience with Data 360, including advanced Unified Profile and Activation design.</li><li><b>AI :</b> Familiarity with Agentforce</li><li><b>Strategic Communication:</b> Excellent written, verbal, and visual communication skills, able to present complex concepts at both tactical and executive levels.</li><li><b>Data Background:</b> 6+ years in marketing technology or data architecture consulting, with a focus on relational data models and SQL.</li><li><b>Ecosystem Knowledge:</b> Familiarity with external data platforms (e.g., Snowflake, Databricks, AWS, GCP) and functional domains such as Finance, Telco, or Retail.</li><li><b>Certifications:</b><ul><li><b>Highly Regarded:</b> Salesforce Certified Marketing Cloud Consultant and/or Marketing Cloud Developer.</li><li><b>Preferred:</b> Salesforce Certified Data 360 Consultant, Marketing Cloud Email Specialist, Marketing Cloud Administrator.</li></ul></li><li><b>Adaptability:</b> Ability to work independently in a fast-paced, fluid environment and remain "scrappy" as we scale and evolve our team.</li></ul><br><p><u>Please be aware that all interviews will take place on-site at our Casablanca office</u></p><br><br><br><br><br><br><p><span>Unleash Your Potential</span></p><br><br><p><span>When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and</span><i>be your best</i><span>, and our AI agents accelerate your impact so you can</span><i>do your best</i><span>. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.</span></p><br><br><br><p><span>Accommodations</span></p><br><br><p><span>If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this </span><span><u><span>Accommodations Request Form</span></u></span><span>.</span></p><br><br><br><p><span>Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our </span><span><u><span>Candidate Privacy Statement</span></u></span><span> for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.</span></p><br><br><br><br><p><span>Posting Statement</span></p><br><br><p><span><span>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. </span></span>Know your rights: workplace discrimination is illegal.<span><span> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</span></span></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> </div>
Rabat - B2B Customer Service Representative - Debt Collection (Energy) | Weekends Off & Uncapped Bonuses | Rabat (Morocco)
Customer Service
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<br> Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company.
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<br> Job : <p>Can you manage professional customer relationships, even when the topic is sensitive?<br>At ADM Value, we are hiring a <strong>B2B Customer Service Representative specialized in debt collection</strong>, on behalf of one of our clients, for the customer service of an electricity and gas supplier.</p><br><br><ul><li>Your role: manage debt recovery cases, follow up methodically, negotiate professionally, and achieve settlements - all while preserving the relationship with business clients.</li><li>Take charge of debt collection cases (outstanding debts and late payments).</li><li>Follow up with professional clients by phone and email, using a structured approach.</li><li>Assess the situation: cause of delay, payment capacity, possible payment schedule, priorities.</li><li>Propose suitable solutions for settlement (negotiation, payment plan, commitments).</li><li>Ensure rigorous follow-up: update information, track progress, and follow through to closure.</li></ul><p><br><strong>Social benefits and more</strong><br>You will join ADM Value on a permanent contract (CDI), with training and support designed to make you quickly autonomous, and compensation that rewards your performance.<br>Permanent contract from the start.</p><br><br><ul><li>Social coverage: CNSS + AMO.</li><li>Complete and paid training to succeed in the role.</li><li>Assigned mentor to support you in getting started and progressing.</li><li>Welcome package upon arrival + integration breakfast.</li><li>Uncapped performance-based bonuses: your performance makes the difference.</li><li>Loyalty bonus of 6,000 MAD, paid in 3 installments: at the 6th, 12th, and 18th month of employment.</li><li>Transport allowance + meal voucher.</li><li>Employee partnerships: preferential rates (services, leisure, shopping…).</li></ul><p><br><strong>Working hours</strong></p><br><br><ul><li>Monday to Friday: 9 AM - 7 PM (French time). Weekends off. On-site position at our Rabat office.</li></ul><p><br><strong>Net Salary + bonuses</strong></p><br><br><ul><li>Average salary package around 7,000 MAD net, including bonuses.</li></ul> <br> <br> Required profile : <ul><li>Excellent French (spoken + written), with the ability to argue and negotiate.</li><li>Computer literacy: management tools, case tracking, CRM, emails.</li><li>Listening skills + assertiveness: you can get a commitment without conflict.</li><li>Organization and rigor: you manage your cases and ensure follow-up until payment.</li></ul> <br><br> </div>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p>Within the Digital Factory Merchandise, Commercial & Links, the consultant will participate in the design and development of applications to automate and harmonize Carrefour's operational processes.<br>His/Her main tasks:</p><br><br><ul><li>Development and maintenance of Full Stack applications (Java / Spring Boot / Angular)</li><li>Design and integration of microservices and event-driven architectures</li><li>Implementation of DDD, Clean Architecture, and Craftsmanship principles</li><li>Setup and monitoring of CI/CD pipelines using GitLab CI/CD</li><li>Participation in design, development, testing, and production phases</li><li>Contribution to continuous improvement and software quality (tests, coverage, performance)</li></ul><br> <br> Required profile : <p><strong><em>Required Skills:</em></strong></p><br><br><ul><li>Experienced - 4 to 6 years of experience in Java / Angular development (Front-end)</li><li><em>Java / Spring Boot</em></li><li><em>Angular (Front-end)</em></li><li><em>Microservices & Event-Driven Architecture</em></li><li><em>SQL / NoSQL Databases (BigQuery, BigTable)</em></li><li><em>Cloud (GCP, Azure)</em></li><li><em>Docker / Kubernetes / Linux</em></li><li><em>CI/CD (GitLab CI/CD)</em></li><li><em>TDD, JUnit, Mockito, Sonar, Gatling</em></li><li><em>Postman, DDD, Clean Architecture, SOLID</em></li><li><em>Agile / Scrum Methodology</em></li></ul> <br><br> </div>
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<span></span><p>Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills’ mission is to help enrich and lengthen the special relationships between people and their pets. Our decades of science and research guide us in creating nutrition that’s a step ahead so pets and pet parents can enjoy every day together. As the US #1 Veterinarian Recommended pet food brand, knowledge is our first ingredient with 220+ veterinarians, PhD nutritionists and food scientists working to develop breakthrough innovations in pet health.</p><br>
<p><br>We are seeking a <strong>Territory Manager </strong>located in either <strong>Cape Cod, MA or South East Massachusetts.</strong> The role is responsible for managing a customer base of veterinary clinics building omnichannel net sales, product mix, growing overall Hills consumption, share of market and BRMO (brand recommended most often), while also staying abreast of the competitive climate in the assigned territory to ensure the appropriate actions take place to drive the business.<br> </p><br> <p><strong>Responsibilities:</strong></p><br>
<ul>
<li>Manage a customer base of veterinary clinics, building omnichannel net sales, volume, market share and BRMO while improving product mix</li>
<li>Ensure excellent coverage and 7Ps execution, to grow net sales, drive volume, Brand Recommended Most Often (BRMO) and market share</li>
<li>Promote and merchandise Hill's products and services. Implement the Perfect Clinic program where applicable.</li>
<li>Educate customers through detailing and in-clinic seminars on the outstanding economic and nutritional value of Hill's pet diets and products</li>
<li>Contribute to pets' well-being by driving endorsement of our products</li>
<li>Develop creative customer specific strategies and joint plans to get results, based on Customer Analysis</li>
<li>Leverage Hill’s commercial and professional programs to drive product experience, awareness of outstanding formulation and taste to generate professional endorsement, and improve sales and market share in the clinic.</li>
<li>Rollout new product launches and detail products to clinic staff leading to increased in-store presence and market leadership for all products</li>
</ul> <p><br><strong>Required Qualifications:</strong></p><br>
<ul>
<li>Bachelor's Degree</li>
<li>DL NUMBER - Valid Driver's License</li>
<li>2+ years of professional experience</li>
</ul>
<p> <br><strong>Preferred Qualifications: </strong></p><br>
<ul>
<li>Doctorate of Veterinary Medicine (DVM)</li>
<li>2+ years of sales experience or vet clinic experience</li>
<li>Sales experience in Animal Health</li>
<li>Certified Veterinary Technician-NAVTA</li>
<li>Ability to relocate for future opportunities</li>
<li>Excellent communication, relationship building, and presentation skills, highly competitive, tenacious, and self-motivated</li>
<li>Strong selling skills. Ability to persuade, negotiate and close</li>
<li>Excellent skills in time management, planning and handling budgets</li>
<li>Aim to grow and build a territory and a passion for pets</li>
<li>Good analytical skills and basic understanding of business and business terminology</li>
<li>Good work ethic, professional appearance and approach, high integrity</li>
</ul>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p>As a Senior Functional Safety Designer, your role is to define, maintain, and update the Electrical and Electronic Architecture Design file (DCEE), ensuring that all functional requirements are clearly specified, robust, and compliant with safety standards. Beyond your technical expertise, you demonstrate strong leadership capabilities by leading and coordinating teams of consultants, providing effective training and guidance, and fostering a collaborative working environment. You work closely with project management and key stakeholders, contributing to project success through informed decision-making and active participation in strategic planning and governance activities.</p><br><br><ul><li>Conduct audits on use cases and scenarios.</li><li>Design and consolidate DCEE system functional specifications.</li><li>Manage integration of modification requests.</li><li>Prepare and present QCTP (Quality, Cost, Time, Planning) to Stellantis Management.</li><li>Align with suppliers and follow-up on requirements.</li><li>Interact with Stellantis design group, project teams, TCS, and component teams.</li><li>Analyze issues and perform DIAG synthesis.</li><li>Lead and mentor a team of consultants, providing guidance and support.</li><li>Collaborate closely with project management to align activities with project goals and timelines.</li><li>Represent the EE team in high-level meetings, contributing to strategic decision-making.</li><li>Drive continuous improvement initiatives within the EE architecture team, identifying and implementing process enhancements.</li><li>Ensure compliance with industry standards and best practices in all EE designs and implementations.</li></ul> <br> Required profile : <ul><li><strong>Master's degree (BAC+5) in Electronics, Embedded Systems Engineering, or a related field</strong></li><li><strong>Extensive experience in functional safety and system design.</strong></li><li><strong>5 to 8 years of experience.</strong></li><li>Strong experience in functional requirements design using tools such as ENOVIA.</li><li>Good knowledge of functional architecture design (CATIA).</li><li>Ability to manage product diversity and ensure requirements consistency.</li><li>Solid experience in technical analysis and root cause investigation (PLM).</li><li>Ability to propose functional solutions and produce technical documentation/notes.</li><li>Experience in reviewing and validating requirements upstream from specifications.</li><li>Capability to generate Technical Function Design (TFD) documentation.</li><li>Strong skills in leading and facilitating technical reviews.</li><li>Ability to prepare clear and structured technical reports.</li><li>Strong communication skills to interact with stakeholders and ensure system compatibility.</li></ul><p><strong>Tools:</strong></p><br><br><ul><li>CATIA V6</li><li>ENOVIA</li><li>MESSAGE CATALOG VIEWER</li><li>SharePoint / DocInfo </li><li>VISIO</li></ul> <br><br> </div>
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<span> </span><p>At JTI we celebrate differences, and everyone truly belongs. <strong>46,000 people from all over the world</strong> are continuously building their unique success story with us.<strong> 83% of employees feel happy </strong> working at JTI.</p><br> <p>To make a difference with us, all you need to do is bring your <strong> human best.</strong></p><br> <p>What will your story be? Apply now! </p><br>
<p><strong>Learn more: jti.com</strong></p><br> <p><strong><span>IT BUSINESS SOLUTIONS MANAGER</span></strong></p><br>
<p><span>We are seeking an experienced IT Business Solutions Manager to join our Information Technology team.</span></p><br>
<p><strong><span>WHAT YOU WILL BE DOING</span></strong></p><br>
<p><span>As an IT Business Solutions Manager, you will be responsible for formulating the right IT solution strategy for the Factory, in line with the Factory ASP and the IT Lead. You will serve as a solution architect, driving the selection, design, and delivery of IT solutions to support the Factory’s growth and transformation objectives.</span></p><br>
<p><span>You will proactively engage with relevant business stakeholders to understand business processes and requirements, formulate the appropriate solution strategy, and ensure alignment with Factory priorities. You will act as an IT solution consultant, mapping relevant technologies and IT services to business needs and supporting demand and stakeholder management.</span></p><br>
<p><span>You will serve as an IT solution subject matter expert for business transformation and change initiatives, working with internal and external subject matter experts to define the required technology solutions and assess their business impact.</span></p><br>
<p><span>You will lead the detailed planning and execution of approved IT projects in accordance with JTI’s Project Management Framework, established IT standards, policies and procedures, J-Sox controls, and industry best practices. You will coordinate internal and external resources and ensure that projects are successfully executed while day-to-day operations continue effectively and efficiently.</span></p><br>
<p><span>You will also manage third-party solution providers and external project resources, ensuring compliance with JTI quality standards and agreed project commitments and contractual obligations. You will exercise fiscal discipline and transparency in managing project budgets.</span></p><br>
<p><strong><span>EDUCATION</span></strong></p><br>
<p><span>University degree in Computer or Technical Science, or a strong IT background.</span></p><br>
<p><strong><span>WORK EXPERIENCE</span></strong></p><br>
<ul>
<li><span>3+ years of experience in the IT discipline</span></li>
<li><span>1+ year of experience in IT Management of Business Solutions/Application teams, including people management where relevant</span></li>
<li><span>Experience in multinational companies is preferred</span></li>
<li><span>Good working knowledge of business and related processes in the FMCG industry</span></li>
</ul>
<p><strong><span>SKILLS</span></strong></p><br>
<ul>
<li><span>Experience in at least 2 of the following technology trends:</span>
<ul>
<li><span>Mobile applications development</span></li>
<li><span>Cloud SaaS solutions</span></li>
<li><span>New-generation Business Intelligence solutions such as Tableau, Qlik, MS Power BI, or Tibco Spotfire</span></li>
</ul>
</li>
<li><span>Business requirements analysis</span></li>
<li><span>Solutions design and architecture covering business applications and IT infrastructure</span></li>
<li><span>Application design methodology, including Agile methodology</span></li>
<li><span>Interface design, capacity planning, and scalability</span></li>
<li><span>Good financial and budgetary understanding</span></li>
<li><span>Project management of medium- to large-scale projects</span></li>
<li><span>Business analysis</span></li>
<li><span>Supplier management</span></li>
<li><span>People management, where relevant</span></li>
<li><span>Ability to work effectively in a fast-paced environment and manage project-related conflict</span></li>
<li><span>Ability to act decisively in crisis situations and manage priorities with a sense of urgency</span></li>
<li><span>Strong organizational skills</span></li>
<li><span>Creative, innovative, and enterprising mindset</span></li>
<li><span>Ability to work with ambiguity and connect the dots</span></li>
<li><span>Team-oriented and collaborative approach</span></li>
<li><span>Proactive attitude and willingness to keep pace with business and technology trends</span></li>
<li><span>Ability to communicate effectively at all levels of the organization</span></li>
<li><span>Goal-oriented with a high level of commitment</span></li>
<li><span>Customer service-oriented</span></li>
<li><span>Fluent oral and written English</span></li>
</ul>
<p>Are you ready to join us? Build your success story at JTI. Apply now!</p><br>
<p>Next Steps:</p><br> <p>After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.</p><br> <p>At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.</p><br> </div>
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<br> Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company.
</p><br><br>
<br> Job : <p><strong>Job description</strong><br>Join our teams as an Insurance Customer Service Manager and help clients manage their insurance policies.<br>Daily, you will provide quality service by phone and email, ensuring accurate handling of requests and personalized support.<br><strong>Your main tasks</strong></p><br><br><ul><li>Handle customer requests by phone and email.</li><li>Assist policyholders in managing their car and home insurance policies.</li><li>Verify supporting documents and check file compliance.</li><li>Approve contracts according to established procedures.</li><li>Write personalized responses tailored to customer requests.</li><li>Ensure thorough follow-up of files until fully processed.</li><li>Contribute to customer satisfaction and loyalty through quality support.</li></ul> <br> Required profile : <p><strong>Candidate profile</strong><br>You enjoy customer contact, are detail-oriented, and want to grow in an environment where service quality is essential.<br>The ideal candidate has:</p><br><br><ul><li>Excellent command of French, both spoken and written.</li><li>Good computer and management software skills.</li><li>Excellent organizational skills, accuracy, and punctuality.</li><li>Ability to adapt and flexible working hours.</li><li>A strong customer service focus and commercial mindset.</li><li>Good listening, communication, and persuasion skills.</li><li>The desire to take on challenges and meet set goals.</li><li>Ability to work in a team while being independent.</li><li>A first experience in customer relations or the insurance sector is a plus.</li></ul><p><br><strong>Social benefits and more</strong><br>By joining ADM Value, you benefit from many advantages:</p><br><br><ul><li>Permanent contract (CDI).</li><li>Full training and support from day one.</li><li>CNSS and AMO social coverage.</li><li>Meal and transport allowances according to current conditions.</li><li>Numerous professional development opportunities.</li><li>Access to employee partnerships offering discounts on many products and services.</li><li>A dynamic, supportive work environment focused on skill development.</li></ul><p><strong>Working hours</strong><br>Activity is organized from Monday to Saturday:</p><br><br><ul><li>Monday to Friday: 9:00 AM to 7:00 PM (Paris time).</li><li>Saturday: 9:00 AM to 6:00 PM (Paris time).</li></ul><p>Schedules are set based on business needs.<br><strong>Net salary + bonuses</strong><br>Salary package up to <strong>8,700 DH net</strong>, including a fixed salary and performance-based bonuses.</p><br><br> <br><br> </div>
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<br> Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company.
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<br> Job : <p>Do you enjoy challenges, have negotiation skills, and like finding solutions tailored to customer needs? Join our teams as a Customer Retention Advisor.</p><br><br><p>Your mission is to contact customers who have expressed an intention to cancel, understand their expectations, and offer them the most suitable options to keep them as clients, while ensuring a quality customer experience.</p><br><br><p>Your main tasks</p><br><br><ul><li>Contact customers identified as being at risk of canceling.</li><li>Analyze their needs and understand the reasons for their departure.</li><li>Propose personalized solutions to optimize their contract and reduce their bill.</li><li>Convince customers to continue their collaboration through adapted arguments.</li><li>Ensure rigorous follow-up of cases until resolution.</li><li>Achieve retention goals and follow defined procedures.</li><li>Collaborate with internal teams to continuously improve service quality.<br> </li></ul> <br> Required profile : <p><strong>Profile Wanted</strong><br>You are known for your ease in relating to others and your ability to persuade.</p><br><br><p>The ideal candidate has:</p><br><br><ul><li>An excellent level of French, both spoken and written.</li><li>Previous experience in retention, loyalty, telesales, or customer relations is a real asset.</li><li>Excellent listening, analysis, and objection handling skills.</li><li>A strong focus on results and customer satisfaction.</li><li>A passion for challenges and the desire to exceed objectives.</li><li>Rigor, autonomy, and good teamwork skills.<br><strong>Social benefits and more</strong><br>By joining our team, you benefit from numerous advantages:</li><li>Permanent Contract (CDI).</li><li>Initial training fully paid.</li><li>Salary package including a fixed salary and a performance-based bonus.</li><li>Social security (CNSS) registration and health insurance (AMO) coverage.</li><li>Access to many partnerships offering discounts on services, shops, leisure, and activities.</li><li>A dynamic, friendly work environment that encourages professional growth.<br>A possibility of flexible working hours, depending on business needs and your availability.<br><strong>Working hours</strong><br>Several work schedules are possible: Full-time vs. Flexible time<br><strong>Net Salary + bonuses</strong><br>Estimated salary package of over 6,000 DH net, composed of a fixed salary and a performance bonus<br> </li></ul> <br><br> </div>
Department Manager Auto-DIY, Leisure & Culture & Outdoor Leisure | Meknes (Morocco)
Fashion, Retail & Textile
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Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace.
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<br> Job : <p><strong>Position:</strong></p><br><br><p>Your role is to ensure the commercial development and management of merchandise flow in your department to guarantee customer satisfaction and achieve the defined economic and commercial objectives.</p><br><br><p>To do this, your <strong>areas of responsibility</strong> are:</p><br><br><p> Continuously analyze the turnover / stock / margin indicators for your department</p><br><br><p> Continuously analyze product rotation in your department</p><br><br><p> Implement action plans to improve department performance</p><br><br><p> Implement any action to improve customer satisfaction</p><br><br><p> Ensure compliance with the preventive maintenance schedule</p><br><br><p><strong>Profile sought:</strong></p><br><br><p>With a <strong>Bac+2 education (equivalent to a 2-year college degree)</strong>, you have a <strong>minimum of 2 years of experience, ideally in Retail</strong>, in which you have developed the following skills:</p><br><br><p> Ability to define turnover achievement rate</p><br><br><p> Ability to define net margin</p><br><br><p> Calculation of shrinkage rate</p><br><br><p> Ability to manage stock levels</p><br><br><p>National mobility</p><br><br><p>"Label'vie is committed to preventing all forms of discrimination, particularly those based on sex or family situation and responsibilities. Label'vie is committed to promoting equal opportunities between men and women in terms of access to employment and training, working conditions, remuneration, career development and access to positions of responsibility."</p><br><br> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><p>With a <strong>Bac+2 education (equivalent to a 2-year college degree)</strong>, you have a <strong>minimum of 2 years of experience, ideally in Retail</strong>, in which you have developed the following skills:</p><br><br><p> Ability to define turnover achievement rate</p><br><br><p> Ability to define net margin</p><br><br><p> Calculation of shrinkage rate</p><br><br><p> Ability to manage stock levels</p><br><br><p>National mobility</p><br><br><p>"Label'vie is committed to preventing all forms of discrimination, particularly those based on sex or family situation and responsibilities. Label'vie is committed to promoting equal opportunities between men and women in terms of access to employment and training, working conditions, remuneration, career development and access to positions of responsibility."</p><br><br> <br><br> </div>
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<p><b>KEY DIMENSIONS: SCOPE & SCALE </b></p><br><p>The Customer Engagement Lead role is designed to focus exclusively on customer engagement at the country level. This role assumes paramount importance in directly engaging with customers, understanding their needs and preferences, and driving strategies that enhance customer satisfaction and loyalty.</p><br><ul><li><b>Customer Strategic Focus:</b> Lead the development of a customer-centric strategic focus that aligns with overall business objectives, identifying key opportunities to enhance engagement and satisfaction.<ul><li><b>Customer Persona Development:</b> Craft detailed customer personas based on robust data and insights, enabling the team to deeply understand the motivations, challenges, and behaviors of different customer segments.</li><li><b>Customer Journey Mapping:</b> Map out comprehensive customer journeys for each persona, identifying key touchpoints and opportunities to engage and add value</li><li><b>Customer Engagement Plan: </b>Design and implement a strategic customer engagement plan that leverages identified personas and journey insights with detail specific activities, channels, and messages tailored to engage each segment effectively, driving meaningful interactions and building strong relationships</li></ul></li><li><b>Go-to-Market </b><ul><li><b>Channel Assessment & Choices:</b> Conduct thorough assessments of available go-to-market channels, evaluating their effectiveness in reaching target customer segments. Make strategic choices about which channels to prioritize based on alignmenet with customer preferences and behaviors, ensuring efficient and impactful reach</li><li><b>Call Plan by Channel: </b>Develop detailed call plans for each chosen channel, outlining the frequency, messaging and objectives of interactions. This planning ensures that all customer communications are consistent, personalized, and strategically timed to optimize engagement and response rates</li></ul></li><li><b>Glocal Context Elaboration: </b>Articulate a “glocal” strategy that balances global brand strategies with local market nuances. This involves adapting global engagement initiatives to fit local customer preferences and regulatory environments, ensuring strategies are both globally aligned and locally resonant.</li></ul><p><b>ROLE RESPONSIBILITIES</b></p><br><p>Lead and execute innovative customer engagement strategies within the assigned geography/country, prioritizing direct interactions with customers. The role aims to embody and advocate for a “Customer First” philosophy, ensuring that all engagement initiatives are deeply aligned with customer needs, thereby driving satisfaction and loyalty.</p><br><ul><li><b>Customer Engagement Strategy:</b> Develop and implement a comprehensive customer engagement strategy that prioritizes direct, meaningful interactions, leveraging insights to drive engagement and satisfaction<ul><li><b>Design customer journeys:</b> Ensure the personalization of customer interactions & content across channels</li><li><b>Analyze touchpoints across the customer journey:</b> Leverage data to understand individual preferences and tailor the customer experience, ensuring a more personalized and relevant engagement</li><li><b>Content Strategy Plan:</b> Develop the adapted content, on a glocal manner, in respect of the regulatory frame & in coordination with the dedicated partner functions (medical, regulatory...)</li><li><b>Collaboration with Brand Leads:</b> Work closely with Brand Leads to ensure that engagement strategies complement and amplify brand strategies, align with the overall objectives</li></ul></li><li><b>Omni-Channel Engagement:</b> Utilize an omni-channel approach to engage customers across multiple platforms, ensuring consistency and personalization in all communications to meet customers where they are.<ul><li>Map out the entire customer journey, identifying touchpoints across various channels.</li><li>Analyze how customers interact with the brand at each touchpoint and work to optimize these interactions for a seamless and positive experience.</li></ul></li><li><b>Customer</b> <b>Insight and Analysis:</b><ul><li>Collect customer feedback and insights to identify areas for improvement</li><li>Enhance customer satisfaction, loyalty, and overall experience by addressing pain points and meeting customer expectations</li></ul></li><li><b>Cross-Functional Leadership: </b>Lead the customer engagement with a strong “Customer First” ethos, empowering team members to innovate and excel in their engagement initiatives<ul><li>Work in close cooperation with the salesforce optimizing processes and systems to ensure a seamless and positive customer journey</li><li>Ensure that employees understand and deliver a positive customer experience is a key aspect of CX roles. This involves training employees to meet customer expectations and handle various customer interactions effectively</li><li><b>Work in Agile when possible </b>with the transversal team when possible, with an innovation mindset</li></ul></li></ul><p><b>MAIN REQUIREMENTS </b></p><br><ul><li><b>Education Background:</b> Minimum Bachelor’s degree in Marketing, Business Administration, or any related field</li><li><b>Pharmaceutical Industry Understanding:</b> Deep understanding of the pharmaceutical industry’s regulatory environment, market dynamics and customer engagement</li><li><b>Customer knowledge:</b> Understanding HCPs preferred experiences. Deep knowledge of key clients & the end-to-end customer journey. CX professionals need to identify and map out the various touchpoints and interactions customers have with the company, from initial awareness to post-purchase support.</li><li><b>Strong expertise in Omnichannel and Channel mix </b> </li><li><b>Knowledge and experience of innovative methodologies such as scrum, lean start up</b>, nudge and design thinking. Out of the box thinker, always searching for new opportunities</li><li><b>Technical proficiency:</b> Experience with digital engagement tools, AI applications for customer insights, and familiarity with Agile methodologies</li><li><b>Language Proficiency:</b> Fluent in the primary language(s) of the country or countries of operation, with strong communication skills</li><li><b>Role model</b> of PTW behaviours</li></ul><p><b>CRITICAL EXPERIENCES REQUIRED TO BE SUCCESSFUL IN THE ROLE (detailed) </b></p><br><ul><li><b>Customer Engagement Strategy Execution: </b>Proven track record of developing and implementing successful customer engagement strategies that have significantly improved customer satisfaction and loyalty</li><li><b>Experience in Customer Engagement:</b> Proven experience in Leading customer engagement or relationship management initiatives, preferably within the healthcare or pharmaceutical sector. This includes a track record of delivering exceptional customer experiences and a deep understanding of customer engagement channels and tools.</li><li><b>Digital Transformation Initiatives:</b> Hands-on experience in leading digital transformation projects, specifically those enhancing customer engagement through AI and data analytics</li><li><b>Agile Project Leadership:</b> Demonstrated ability to manage projects using Agile methodologies, effectively leading cross-functional teams and adapting strategies in a dynamice, fast-paced environment</li><li><b>Regulatory compliance:</b> Experience ensuring all customer engagement activities comply with local regulations and ethical standards, particularly in the pharmaceutical or healthcare industry</li></ul><p><b>PROFESSIONAL SKILLS THAT MAKE THE DIFFERENCE</b></p><br><ul><li><b>Strategic and Analytical Thinking:</b> Ability to leverage insights and data to develop and execute effective customer engagement strategies</li><li><b>Leadership in a Customer Centric Environment: </b>Demonstrated ability to lead by example, fostering a “Customer First” culture within the team and across the organization</li><li><b>Customer-Centric Mindset:</b> A deep commitment to understanding and prioritizing the customer’s needs and preferences. Demonstrated experience in implementing strategies that enhance customer satisfaction and loyalty is essential.</li><li><b>Adapability and Creativity:</b> Flexibility to adapt strategies in real-time based on customer feedback and market changes, and creativity in finding new ways to engage and delight customers</li><li><b>Collaborative skills:</b> Strong collaborative skills to work effectively with Brand Leads and cross-functional teams, ensuring alignmenet between customer engagement and brand strategies.</li><li>Ability and mindset to adapt to new ways of working such as <b>Agile. </b>Leveraging Agile methodologies for cross-team project and initiatives.</li><li><b>Technical Proficiency:</b> Proficiency in digital engagement tools and platforms, with a strong understanding of how AI can be applied to enhance customer interactions and personalize communication</li></ul>Pursue <i>progress</i>, discover <i>extraordinary</i><p>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.</p><br><p>At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.</p><br><p>Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!</p><br> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><span><span><b>About the location:</b></span></span></p><br><br><br><p><span>A breath of fresh air on the oceanfront, <b>Four Seasons Hotel Casablanca</b> offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 184 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool, spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle. </span></p><br><br><br><p><span><span>Four Seasons Casablanca is looking for a Guest Service Agent who shares a passion for excellence and who infuses enthusiasm into everything he does. </span></span></p><br><br><p><span><span>Work on a team built on mutual respect, collaboration, excellent service and passion. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests.</span></span></p><br><br><br><p><span><span><b>What you will do:</b></span> </span></p><br><br><ul><li><span><span>Must be able to work overnight and follow proper protocol in the overnight hours of hotel operation. </span></span></li><li><span><span>Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive. </span></span></li><li><span><span>Assisting valet parking service upon guest’s request on vehicle parking, retrieval..</span></span></li><li><span><span>Maintains proper records of stored luggage, package deliveries and pick-ups in compliance with Four Seasons Standards. </span></span></li><li><span><span>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. </span></span></li><li><span><span>Helps resolve customer complaints, assists guests in all inquiries in connection with hotel services, hours of operations, in-house events, directions, etc. </span></span></li><li><span><span>Providing arriving guests with a hotel orientation.</span></span></li><li><span><span>Will complete any tasks of a Doorman, Bellman. Greet all guests with a smile and offer them assistance. </span></span></li><li><span><span>Assist overnight MOD with guests requests. </span></span></li><li><span><span>Works harmoniously and professionally with co-workers.</span></span></li></ul><br><p><span><span><b>What we offer: </b></span><br><span>• Competitive Salary, wages, and a comprehensive benefits package</span><br><span>• Excellent Training and Development opportunities</span><br><span>• Complimentary Accommodation at other Four Seasons Hotels and Resort</span><br><span>• Complimentary Dry Cleaning for Employee Uniforms</span><br><span>• Complimentary Employee Meals</span></span></p><br><br><p><span><span><b><u>Due to the local work permit policy in the country, we are looking only for candidates with a valid Moroccan Work Permit.</u> </b></span></span></p><br><br><p><span><span><b>**only selected candidates will be contacted</b></span></span></p><br><br><br><p><span><span>Learn more about what is like to work at Four Seasons – Visit us: </span></span></p><br><br><p><span><span>https://jobs.fourseasons.com</span></span></p><br><br><p><span><span><u>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</u></span></span></p><br><br><p><span><span><u>https://www.facebook.com/Fourseasonsjobs</u></span></span></p><br><br><p><span><span><u>https://twitter.com/FourSeasonsJobs</u></span></span></p><br><br><br><br><p><span><span>The management level for this position is:</span></span></p><br><br><p><span><span>Operations - Individual Contributor</span></span></p><br><br><br><br><p><span><span>The transferring employee will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.</span></span></p><br><br><br><br><br><br><br> </div>
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<span>Digital Marketing Specialist (Multi-Industry) Remote · Monday–Friday, 9am–6pm (Pacific, Central, or Eastern) · $1,250/month for the first 90 days, then $1,500/month Some of the roles we hire for have a client ready to go right away.<br> Others don't yet, and either way, you go through the same process.<br> When there's no client lined up yet, we spend that time getting to know people properly, so we're not starting from zero the moment one does show up.<br> Your recruiter will tell you plainly which situation applies to you.<br> What this job actually is A campaign doesn't stop needing attention once it launches.<br> Somebody has to watch what's happening after the ads go live, catch what's working, and use that to shape the next round of copy, creative, and sends.<br> That's this role.<br> You're not just building campaigns, you're the one adjusting them while they're running, based on what the numbers actually say.<br> The specific platforms and mix of work can shift depending on the business you're supporting.<br> What stays the same is the job itself: own the campaign after it launches, not just before.<br> What you'll actually do Plan, launch, and adjust paid campaigns on Meta, Google, and LinkedIn, changing budgets and targeting as results come in Work with writers and designers to get ad copy and creative ready, then check it against what's actually converting Build and send email and SMS campaigns in Klaviyo or Mailchimp, testing subject lines and timing to improve opens and clicks Use ChatGPT or similar tools to draft ad variations and speed up execution, not to replace your own judgment on what to actually run Pull performance numbers on a regular schedule and turn them into a short list of what to change next, not just a deck of charts Coordinate with design, content, and any project managers on the account so campaigns go out on time and nobody's caught off guard How the process actually works Six steps.<br> Same steps whether or not there's a client waiting.<br> We read your CV.<br> Not a keyword scan, an actual read.<br> If it's clearly AI-generated with nothing specific in it, that's usually obvious and it doesn't help you.<br> A short intro video.<br> Two minutes of you talking is worth more than a page of text.<br> We're checking if you're clear and comfortable on camera, your English skills, and your professional setup (camera, lighting, sound.<br>..) A call with a recruiter, about 30 minutes.<br> We'll ask you to walk us through something real you've done, so have a specific example ready instead of a general answer.<br> A couple of short take-home exercises.<br> Nothing sneaky, nothing that takes your whole evening.<br> A reference check.<br> We'll ask for someone who actually managed or worked closely with you, not a character reference.<br> If a client's ready: one interview with them.<br> They make the final call on who they hire, but you don't repeat anything you've already done here.<br> Here's the honest part: sometimes when you finish this process, there's no job waiting yet.<br> That's not a runaround, it's how we work.<br> We'd rather spend the time getting to know good people properly now, so that when a client does come looking for someone like you, we already know you're ready, instead of starting the search from scratch.<br> If that's your situation, you won't be left guessing.<br> We'll tell you where things stand, including when the honest answer is "nothing new yet.<br>" And if you take another job while you're waiting, that's completely fine, just tell us, and we'll pick things back up whenever the timing works for you.<br> What to actually expect from us If you make it to an interview, you'll get real, specific feedback about how it went either way, not a copy-paste line.<br> If your CV doesn't move forward past the application stage, you'll still hear back, but it'll be a quick automated note rather than a personal one.<br> With how many applications a posting like this gets, that's the only honest way we can get back to everyone fast.<br> What we're actually looking for 2-5 years running digital marketing campaigns end to end, with real ownership of results Hands-on experience running paid ads in Meta Ads Manager, Google Ads, and LinkedIn Campaign Manager Proficient in Adobe Photoshop and Premiere for basic creative edits and asset prep Real experience running email or SMS campaigns in Klaviyo or Mailchimp Written English that's genuinely fluent, not "good enough," since you'll be writing copy customers actually see Experience with ChatGPT or similar AI tools, SEO or Google Analytics/SEMrush, basic HTML/CSS for email templates, or extra video editing skills is a plus, not a requirement A few things that matter more than they sound like they should Internet that doesn't cut out mid-launch or during a client call You show up on time, every time If a campaign's underperforming or something looks off, you flag it early instead of hoping it sorts itself out You follow through on what you said you'd do without someone having to chase you for it</span> </div>
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<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves We're building competitive-programming problems and their automatic graders (test cases + checkers) used to train advanced AI coding models.<br> You'll create problems, write both correct and deliberately-wrong solutions, and design the tough test cases that catch subtly-broken code.<br> Your work is what makes the training signal trustworthy.<br> To apply, share: your competitive-programming handle(s) + current/peak rating, any problem-setting experience, and IOI/ICPC/olympiad history.<br> What you'll do Write original algorithmic problems — clear statement, sound constraints, an intended solution; Write correct solutions in C++ and Python; Write realistic wrong solutions (common mistakes) to test against; Build and harden test cases: generators, edge cases, stress and "hacking" tests; Write checkers/interactors (testlib) for problems with more than one valid answer; Confirm the quality bar: correct solutions pass, wrong ones fail, within time limits.<br> What we look for Strong competitive programming background, shown by a public profile — a Codeforces rating (see levels below), OR an IOI / ICPC / national-olympiad record; Fluent contest C++ (STL, complexity); comfortable writing Python; Can explain why a solution is wrong and build an input that breaks it; Strong written English (C1+).<br> Levels (by Codeforces rating, or equivalent olympiad achievement): Associate — 1700–2100 (Expert / Candidate Master): easier problems; Expert — 2200–2600 (Master / Grandmaster): harder problems Senior / Reviewer — 2600+ (Int'l Grandmaster) or IOI/ICPC medalist: hardest problems + quality review.<br> Nice to have IOI / ICPC alumni and top competitive programmers especially encouraged to apply; Experience setting or testing problems for real contests (Codeforces rounds, ICPC, national olympiads, online judges); Testlib experience (checkers, validators, generators); Experience creating data for LLM code benchmarks or similar RL / evaluation datasets.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10-20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br> Compensation Paid per accepted task.<br> Your rate depends on the qualification tier you reach and how efficiently you complete tasks — up to the equivalent of $90/hr .<br> Because payment is per task, a faster pace raises your effective hourly rate.<br></span> </div>
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<br> Company culture : <p><strong>DXC – CDG</strong> stands out for a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation shape priorities. This dynamic is balanced by a <strong>collaborative culture</strong>, fostering trust, empowerment and close managerial support. It also integrates an <strong>innovation dimension</strong>, encouraging initiative, adaptability and experimentation. Finally, a well-established <strong>organizational culture</strong> provides structure, ensuring process rigor, reliability and operational efficiency.
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<br> Job : <p>Join a dynamic company in the <strong>IT</strong> sector and contribute to our success as a <strong>Senior Observability & Automation Engineer</strong>. Based in <strong>Rabat</strong>, this strategic position invites you to push the boundaries of our systems' performance and reliability. Your main mission will be to ensure unparalleled visibility into our operations and design innovative automation solutions to optimize our infrastructure.</p><br><br><p>Your role will be essential in guaranteeing the <strong>stability</strong>, <strong>efficiency</strong>, and <strong>scalability</strong> of our platforms. You will drive the continuous improvement of our observability capabilities, enabling proactive problem detection and accelerated resolution. The automation of repetitive and complex tasks will be at the heart of your contributions, freeing up time for higher value-added initiatives and strengthening our operational agility.</p><br><br><p>On a daily basis, you will be responsible for:</p><br><br><ul><li>Conceiving, implementing, and maintaining end-to-end <strong>observability</strong> solutions (monitoring, logging, tracing).</li><li>Developing and deploying automation scripts and tools for infrastructure management and operations.</li><li>Collaborating closely with development and operations teams to identify observability and automation needs.</li><li>Analyzing performance data and alerts to identify trends, bottlenecks, and improvement opportunities.</li><li>Participating in the definition of the target architecture and the selection of appropriate technologies.</li><li>Training and supporting teams on best practices for observability and automation.</li></ul><p>You will work on complex environments, using the most advanced technologies to ensure the performance and availability of our services.</p><br><br> <br> Required profile : <p>You hold a degree level of <strong>Master's degree and above</strong>, ideally in <strong>Computer Science</strong> or <strong>Electronics</strong>. Your academic background has provided you with solid theoretical foundations and a deep understanding of complex systems.</p><br><br><p>With significant experience of <strong>5 to 10 years</strong> in similar roles, you have already proven your ability to implement observability strategies and deploy large-scale automation solutions. Your background demonstrates a proven ability to manage major projects and have a tangible impact on system performance.</p><br><br><ul><li>Mastery of <strong>observability</strong> concepts and tools (Prometheus, Grafana, ELK Stack, Datadog, etc.).</li><li>Excellent knowledge of scripting languages (Python, Bash, PowerShell) and <strong>automation</strong> tools (Ansible, Terraform, Chef, Puppet).</li><li>Solid skills in <strong>cloud computing</strong> (AWS, Azure, GCP) and containerization (Docker, Kubernetes).</li><li>Understanding of distributed architectures and microservices.</li><li>Ability to diagnose and solve complex problems in production environments.</li><li>Autonomy, rigor, and excellent communication skills.</li></ul><p>If you are passionate about system optimization and want to leave your mark in a leading company, we are very interested in your profile.</p><br><br><p><br>Observability</p><br><br><p><br> Dynatrace (Managed and SaaS)<br> Zabbix (Expert)<br> OpenTelemetry<br> Prometheus<br> Grafana<br> Elastic/OpenSearch<br> Logs, Metrics & Traces<br> SLI / SLO / SLA<br> Synthetic Monitoring<br> Real User Monitoring (RUM)<br> APM<br> Infrastructure Monitoring<br> Network Monitoring</p><br><br><p><br>Automation</p><br><br><p>• Python<br>• PowerShell<br>• Bash<br>• Ansible<br>• Terraform (a plus)<br>• Git<br>• CI/CD (GitLab CI, GitHub Actions or Jenkins)<br>• REST API<br>• JSON / YAML</p><br><br><p><br>Infrastructure</p><br><br><p>• Linux<br>• Windows<br>• VMware<br>• Hyper-V<br>• Kubernetes<br>• Docker<br>• Azure<br>• AWS (a plus)</p><br><br><p>ITSM</p><br><br><p>• ServiceNow<br>• GLPI<br>• SMAX<br>• Jira<br>• Integration Monitoring ↔ ITSM<br>• Auto-ticketing<br>• Auto-remediation</p><br><br><p>Databases<br>• MySQL<br>• PostgreSQL<br>• SQL Server</p><br><br><p>Soft Skills</p><br><br><p>• Technical leadership<br>• Analytical thinking<br>• Problem-solving<br>• Documentation<br>• Communication<br>• Team coaching<br>• Working under pressure<br>• Priority management</p><br><br><p><br>Responsibilities<br>• Design the architecture of observability platforms.<br>• Administer Zabbix and Dynatrace platforms.<br>• Define supervision standards.<br>• Implement observability strategies.<br>• Develop automations and auto-remediations.<br>• Integrate platforms with ITSM tools.<br>• Optimize platform performance and availability.<br>• Participate in Cloud and Kubernetes projects.<br>• Provide L3 support.<br>• Produce KPIs and dashboards.<br>• Participate in architecture reviews.<br>• Technically mentor team members.<br>• Ensure business continuity by acting as a backup for critical platforms.</p><br><br><p>Profile sought<br>• 7 to 10 years of experience in IT supervision, observability, or operations.<br>• Proven expertise in Zabbix and Dynatrace or equivalent.<br>• Strong skills in automation and scripting.<br>• Good knowledge of Cloud architectures and hybrid environments.<br>• Experience in critical 24/7 environments.<br>• Good level of professional English.</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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<span></span><p><span><span>RIBATIS</span></span><span><span><span> , Opérateur de la transformation digitale dans le
domaine du </span></span></span><span><span>#eGOV</span></span><span><span><span>, cherche à </span></span></span><span><span>#Recruter</span></span><span><span><span> un </span></span></span><span><span>#CHEF</span></span><span><span><span> de </span></span></span><span><span>#PRODUITS</span></span><span><span>#IT</span></span><span><span><span>:</span></span></span><br></p><br><p><b><span><span><span>- Missions :</span></span></span></b><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Agréger <b>l'ensemble des
informations</b> issues des services commerciaux, marketing et technique afin
d'optimiser la connaissance du marché ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Organiser et animer <b>des focus
groups avec les utilisateurs clés et les sponsors</b>, afin d’identifier et
planifier l’implémentation des points à améliorer et l’intégration des
nouvelles fonctionnalités ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Anticiper <b>les besoins clients
existants et potentiels</b> en termes de technologies et de fonctionnalités des
produits ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Définir <b>une offre de produits ou
de services</b> adaptée à la demande du marché ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Définir <b>des fiches d’expressions
de besoins précises</b> et assurer <b>la bonne traduction en spécifications
fonctionnelles</b> avec les équipes de conception ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Actualiser et assurer <b>le suivi du
plan de développement produit</b> (" roadmap produit ") avec les
équipes fonctionnelles et techniques</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Valider <b>l'adéquation des
fonctionnalités développées avec les expressions de besoin</b> énoncées en
amont ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Suivre <b>l'avancée du développement</b> en lien avec les impératifs de lancements commerciaux, le " time to market
" ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Concevoir <b>le contenu des supports
d'aide à la vente</b>, soit à destination des équipes commerciales, soit à
destination des équipes de communication en charge des actions de lancement des
produits ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Assurer <b>des actions de
communication en interne</b> afin de présenter les produits : formation des
équipes commerciales, présentation aux départements stratégiques de
l'entreprise, …etc ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Analyser et optimiser <b>le produit
ou service</b> en fonction des contraintes propres à l'entreprise (ressources
humaines, coûts, rentabilité, image de l'entreprise) et de la demande du marché ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Adapter en permanence <b>l'offre à
l'évolution et aux opportunités</b> du marché ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Mettre en place <b>un business plan</b> étudiant l'ensemble du positionnement du produit et sa rentabilité ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Établir et actualiser périodiquement <b>la roadmap produit</b> ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Établir <b>le plan de charge des
actions et le planning de mobilisation des ressources </b>fonctionnelles,
techniques et transverses pour la réalisation des sprints ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Participer <b>aux différentes
cérémonies</b> liées aux sprints ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Participer et coordonner <b>les
actions de définition de l’UX</b> liées aux fonctionnalités à produire ; </span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Faire <b>la revue des livrables
fonctionnels</b> de l’équipe conception.</span></span></span><br></p><br><span><span><span>------------------</span></span></span><br><span><span><span>Pour toute
personne intéressée, prière de nous adresser vos candidatures sur </span></span></span><span><span>rh@ribatis.com</span></span><span><span><span> en précisant au
niveau de l'objet de l'émail l'offre pour laquelle vous postulez.</span></span></span><br><br><span><span><span></span></span></span><br><br><p><span><span>#Hiring</span></span><span><span>#Chef_Produits_IT</span></span><span><span>#chefproduitsIT</span></span><span><span><span>#Product_Owner</span></span></span><span><span><span>#productowner</span></span></span><span><span><span>#Product</span></span></span><span><span><span>#Owner</span></span></span><br></p><br><br><span>Profil</span><p><b><span><span><span>- Formation initiale</span></span></span></b><span><span><span> : BAC+5 en IT ou en Marketing</span></span></span><br></p><br><p><b><i><u><span><span><span>NB :</span></span></span></u></i></b><span><span><span> Les doubles formations sont très
appréciées. Idéalement, une formation d'ingénieur en IT couplée avec une
formation en marketing</span></span></span><br></p><br><b><span><span><span>- Expérience :</span></span></span></b><span><span><span> Au moins une année probante dans un poste équivalent</span></span></span><br><br><b><span><span><span>- Savoir-être</span></span></span></b><span><span><span> : Une personne</span></span></span><br><br><p><span><span><span>·</span></span></span><span><span><span>Résiste au stress ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Orientée résultats ;</span></span></span><br></p><br><p></p> </div>
<h2 class="h5">Job description</h2>
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Company culture : <p><strong>Fondation Arrawaj</strong> features a culture primarily shaped by <strong>innovation</strong>, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a <strong>competitive</strong> dimension, reflecting a strong focus on performance and results. <strong>Collaboration</strong> and <strong>organizational structure</strong> further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts.
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<br> Job : <p>Join our dynamic team in the Banking / Finance sector as a Portfolio Manager. Based in <strong>Sidi Ifni</strong>, this position represents a unique opportunity to actively contribute to the management and development of a client portfolio within a recognized financial institution.</p><br><br><p>The main goal of this role is to ensure customer satisfaction and loyalty, while developing new business opportunities. You will be a key player in achieving portfolio growth objectives by offering financial solutions tailored to the needs of each client.</p><br><br><p>Your responsibilities will include the daily management of an existing client portfolio, analyzing their financial needs, and proposing relevant banking products and services. You will also be responsible for prospecting new clients to expand your portfolio. A significant part of your mission will involve monitoring financial market developments and actively maintaining competitive intelligence to anticipate trends.</p><br><br> <br> Required profile : <p>For this position, a Bachelor's degree (Bac +3) is required. A specialization in Banking, Commercial/Sales/Export professions would be a major asset for success in this role.</p><br><br><p>First experience of 1 to 3 years in a similar position, ideally in the banking or financial sector, is sought. This experience should have allowed you to develop a deep understanding of financial products and customer management techniques.</p><br><br><p>Excellent interpersonal skills and a strong sense of customer service.<br>Analytical and synthesis skills to assess financial needs.<br>Proficiency in sales and negotiation techniques.<br>Autonomy, rigor, and organizational skills.<br>Comfort with computer tools and banking software.<br>If you are looking for a stimulating environment where you can use your skills and grow professionally, this position is for you! Apply now to seize this great opportunity.</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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Company culture : <p><strong>Fondation Arrawaj</strong> features a culture primarily shaped by <strong>innovation</strong>, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a <strong>competitive</strong> dimension, reflecting a strong focus on performance and results. <strong>Collaboration</strong> and <strong>organizational structure</strong> further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts.
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<br> Job : <p>Join our dynamic team in the Banking / Finance sector as a Portfolio Manager. Based in <strong>Essaouira</strong>, this position represents a unique opportunity to actively contribute to the management and development of a client portfolio within a recognized financial institution.</p><br><br><p>The main objective of this role is to ensure customer satisfaction and loyalty, while developing new business opportunities. You will be a key player in achieving portfolio growth objectives by offering financial solutions tailored to the needs of each client.</p><br><br><p>Your responsibilities will include the daily management of an existing client portfolio, analyzing their financial needs, and proposing relevant banking products and services. You will also be required to prospect for new clients to expand your portfolio. A significant part of your mission will involve monitoring financial market developments and maintaining active competitive intelligence to anticipate trends.</p><br><br> <br> Required profile : <p>For this position, a Bac +3 level of education is required. A specialization in Banking, Commercial / Sales / Export professions would be a major asset for success in this role.</p><br><br><p>1 to 3 years of previous experience in a similar position, ideally in the banking or financial sector, is sought. This experience should have allowed you to develop a thorough understanding of financial products and customer management techniques.</p><br><br><p>Excellent interpersonal skills and a strong sense of customer service.<br>Analytical and synthesis skills to assess financial needs.<br>Proficiency in sales and negotiation techniques.<br>Autonomy, rigor, and organizational skills.<br>Comfort with computer tools and banking software.<br>If you are looking for a stimulating environment where you can use your skills and grow professionally, this position is for you! Apply now for this great opportunity.</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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Company culture : <p><strong>Fondation Arrawaj</strong> features a culture primarily shaped by <strong>innovation</strong>, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a <strong>competitive</strong> dimension, reflecting a strong focus on performance and results. <strong>Collaboration</strong> and <strong>organizational structure</strong> further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts.
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<br> Job : <p>Join our dynamic team in the Banking / Finance sector as a Portfolio Manager. Based at <strong>BOULEVARD NIL</strong>, this position represents a unique opportunity to actively contribute to the management and development of a client portfolio within a renowned financial institution.</p><br><br><p>The main goal of this role is to ensure customer satisfaction and loyalty, while developing new business opportunities. You will be a key player in achieving portfolio growth objectives by offering financial solutions tailored to the needs of each client.</p><br><br><p>Your responsibilities will include the daily management of an existing client portfolio, analyzing their financial needs, and proposing relevant banking products and services. You will also be responsible for prospecting new clients to expand your portfolio. A significant part of your mission will involve monitoring financial market developments and maintaining active competitive intelligence to anticipate trends.</p><br><br> <br> Required profile : <p>For this position, a Bachelor's degree (Bac +3) is required. A specialization in Banking, Commercial / Sales / Export professions would be a major asset for success in this role.</p><br><br><p>1 to 3 years of previous experience in a similar position, ideally in the banking or financial sector, is sought. This experience should have allowed you to develop a thorough understanding of financial products and customer management techniques.</p><br><br><p>Excellent interpersonal skills and a strong sense of customer service.<br>Analytical and synthesis skills to assess financial needs.<br>Proficiency in sales and negotiation techniques.<br>Autonomy, rigor, and organizational skills.<br>Comfort with computer tools and banking software.<br>If you are looking for a stimulating environment where you can use your skills and grow professionally, this position is for you! Apply now for this great adventure.</p><br><br> <br><br> </div>
<p>Within the framework of strengthening our teams, M venpick Mansour Eddahbi Marrakech is recruiting a Concierge.</p><p>Your role:</p><p>As a Concierge, you are a true ambassador for the hotel and the Marrakech destination. Your mission is to accompany our clients throughout their stay by offering them a personalized, attentive, and discreet service. You listen to their desires, anticipate their needs, and help them discover the best of Marrakech thanks to your knowledge of the destination and your network of partners.</p><p>Your main responsibilities:</p><ul><li>Welcome clients with professionalism, elegance, and friendliness.</li><li>Listen to clients' expectations and offer personalized recommendations.</li><li>Organize and coordinate clients' special requests: restaurants, excursions, visits, activities, transport, events, etc.</li><li>Provide accurate and relevant information about Marrakech, its attractions, restaurants, culture, and experiences.</li><li>Anticipate clients' needs and offer experiences tailored to their preferences.</li><li>Develop and maintain an excellent relationship with local partners and service providers.</li><li>Ensure follow-up of reservations and services organized for clients.</li><li>Coordinate requests with the different hotel departments to ensure a seamless experience.</li><li>Ensure personalized follow-up of VIP clients and specific requests.</li><li>Manage any complaints with tact, responsiveness, and professionalism.</li><li>Ensure client satisfaction before, during, and after their stay.</li><li>Ensure effective information transfer between teams.</li><li>Guarantee compliance with M venpick's quality and service standards.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in a 5-star hotel, a luxury establishment, or a similar role.</li><li>Excellent knowledge of Marrakech and its main points of interest.</li><li>Excellent presentation and professional attitude.</li><li>Strong sense of hospitality and customer satisfaction.</li><li>Excellent interpersonal and communication skills.</li><li>Strong listening, anticipation, and advisory skills.</li><li>Excellent organizational skills and ability to manage multiple requests simultaneously.</li><li>Responsiveness, availability, and ability to work under pressure.</li><li>Attention to detail and constant concern for excellence.</li><li>Good command of French and English. Proficiency in other languages is an asset.</li><li>A network of local contacts in the fields of catering, transport, leisure, and tourism is a real advantage.</li></ul><p>Your personality:</p><p>We are looking for an elegant, dynamic, curious person who is naturally service-oriented. You are passionate about Marrakech and enjoy sharing your knowledge of the destination with an international clientele. You know how to transform a simple request into a personalized and memorable experience. Your interpersonal skills, discretion, responsiveness, and ability to find solutions make you a true ambassador for the hotel.</p>
<h2 class="h5">Job description</h2>
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Job : <p>Join our dynamic <strong>educational</strong> institution in Oujda as a <strong>Primary School Teacher</strong>. This is a unique opportunity to contribute to the development of young minds and shape the future of education in a rapidly growing region.</p><br><br><p>Your role will be central in transmitting fundamental knowledge and developing essential skills in students. The goal is to create a stimulating, inclusive, and caring learning environment that encourages intellectual curiosity and the autonomy of each child. The aim is to ensure solid educational progress and foster the natural curiosity of learners.</p><br><br><p>Your main tasks will include preparing and leading engaging lessons tailored to different levels. You will be responsible for evaluating student progress, personalizing learning paths to meet individual needs, and creating innovative educational projects. Communicating with families to ensure smooth monitoring of the child's development will also be an important part of your responsibilities.</p><br><br><ul><li>Design and deliver interactive lessons.</li><li>Evaluate student progress and provide constructive feedback.</li><li>Adapt teaching methods to diverse learner profiles.</li><li>Participate in the life of the institution and school events.</li><li>Collaborate with colleagues and management to improve the educational offering.</li></ul> <br> Required profile : <p>A degree of <strong>Bachelor's level (Bac +3)</strong> is required, ideally in <strong>educational sciences</strong> or a related field that provides a strong understanding of educational issues.</p><br><br><p>Professional experience of <strong>at least 3 years and up to 10 years</strong> in teaching, preferably at the primary school level, will be a major asset for success in this role. This experience will demonstrate your mastery of teaching practices and your ability to manage a classroom.</p><br><br><p>To excel in this position, a keen sense of pedagogy, excellent communication skills, and great patience are essential. The ability to build trust with children and adapt your teaching to their needs is crucial.</p><br><br><ul><li>Mastery of teaching techniques suitable for young audiences.</li><li>Classroom management and conflict resolution skills.</li><li>Organizational and planning skills.</li><li>Ability to work in a team.</li><li>Adaptability and pedagogical creativity.</li><li>Commitment to the success of each student.</li></ul><p>If this position sparks your interest and you believe you fit this profile, don't wait to apply!</p><br><br> <br><br> </div>