Programming in Morocco
3103 Jobs Found
<p><font dir="auto" ><font dir="auto" >Join Intelcia Tech and transform the future of IT with us! Intelcia Tech is a leading player in IT outsourcing and digital transformation. With over 20 years of expertise, we currently operate in 5 strategic areas: Infrastructure, Cloud, Application Solutions, Cybersecurity, Data, and AI.</font></font></p><p><font dir="auto" ><font dir="auto" >We are looking for a Full Stack expert to work on the design, development and evolution of business applications.</font></font></p><p>Missions :</p><ul><li><font dir="auto" ><font dir="auto" >Design and develop backend applications with Java and Spring Boot.</font></font></li><li><font dir="auto" ><font dir="auto" >Design and develop Full Stack applications with Java, Spring Boot, Thymeleaf and Angular.</font></font></li><li><font dir="auto" ><font dir="auto" >Develop and integrate REST APIs and ensure application maintenance.</font></font></li><li><font dir="auto" ><font dir="auto" >Design and implement business workflows with Camunda/BPMN.</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in testing, code reviews and continuous improvement of software quality.</font></font></li><li><font dir="auto" ><font dir="auto" >Set up and maintain CI/CD pipelines with GitLab CI.</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Expected technical skills:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Java, Spring Boot, Thymeleaf, Camunda, Angular and GitLab CI</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >Education: Bac + 5 (Master's degree or engineering school) in information systems</font></font></p><p><font dir="auto" ><font dir="auto" >Experience: Minimum 6 years of experience in a similar position</font></font></p><p><font dir="auto" ><font dir="auto" >Immediate availability.</font></font></p><p><font dir="auto" ><font dir="auto" >Good communication skills to interact with different stakeholders (technical and professional).</font></font></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mission principale Le/La Responsable MEAD assure la gestion opérationnelle, administrative et réglementaire du Magasin et Aire de Dédouanement.<br> Il/Elle veille à la bonne gestion des marchandises placées sous douane, depuis leur entrée au MEAD jusqu’à leur sortie, en garantissant la conformité des opérations avec la réglementation douanière en vigueur, la fiabilité des stocks et le respect des délais de traitement.<br> Principales responsabilités Gestion opérationnelle du MEAD Superviser l’ensemble des opérations d’entrée, de stockage, de manutention et de sortie des marchandises.<br> Organiser et contrôler la réception des marchandises sous douane.<br> Garantir la traçabilité physique et informatique des marchandises.<br> Veiller à la conformité des mouvements de marchandises avec les documents douaniers correspondants.<br> Superviser les opérations de dépotage, empotage, contrôle, pesage et mise à disposition des marchandises.<br> Suivre les marchandises en attente de dédouanement et identifier les dossiers bloqués ou litigieux.<br> Optimiser les délais de séjour des marchandises au sein du MEAD.<br> Assurer la fiabilité permanente des stocks physiques et informatiques.<br> Gestion douanière et conformité Garantir le respect de la réglementation douanière applicable aux MEAD.<br> Veiller à la conformité des déclarations sommaires d’entrée et des documents accompagnant les marchandises.<br> Superviser les opérations liées au transit et au dédouanement des marchandises.<br> Assurer le suivi des dossiers auprès de l’Administration des Douanes.<br> Veiller au respect du cahier des charges relatif à l’exploitation du MEAD.<br> Préparer et accompagner les contrôles et audits effectués par les autorités douanières.<br> Identifier les anomalies et mettre en place les actions correctives nécessaires.<br> Assurer une veille régulière sur les évolutions de la réglementation douanière.<br> Gestion des outils et reporting Assurer le suivi des opérations à travers les systèmes douaniers et les outils de gestion du MEAD.<br> Maîtriser l'utilisation des plateformes et outils liés aux opérations douanières, notamment BADR et PortNet.<br> Mettre en place et suivre les tableaux de bord de l’activité.<br> Produire les reportings périodiques à destination de la Direction.<br> Suivre les principaux indicateurs : volumes traités, délais de séjour, anomalies de stock, dossiers en souffrance, productivité et qualité de service.<br> Management des équipes Encadrer et organiser les équipes opérationnelles du MEAD : agents de magasin, agents de quai, manutentionnaires et collaborateurs administratifs.<br> Organiser les plannings et répartir les tâches selon les volumes d’activité.<br> Veiller au respect des procédures internes et des exigences douanières.<br> Former et sensibiliser les équipes aux procédures MEAD, aux règles de sécurité et aux exigences de traçabilité.<br> Garantir la discipline opérationnelle et la qualité des opérations réalisées.<br> Sécurité et organisation du site Veiller à la sécurisation permanente des marchandises placées sous douane.<br> Garantir le respect des procédures d’accès au MEAD.<br> S’assurer du bon fonctionnement des dispositifs de surveillance et de sécurisation du site.<br> Veiller au respect des règles HSE et des procédures internes.<br> Participer à l’amélioration continue de l’organisation et des processus du MEAD.<br> Profil recherché Formation supérieure Bac+5 en Logistique, Transport, Commerce International, Douane ou équivalent.<br> Expérience professionnelle de 5 ans minimum dans un poste similaire.<br> Une expérience directe dans la gestion ou l'exploitation d'un MEAD est fortement souhaitée .<br> Très bonne connaissance de la réglementation douanière marocaine.<br> Bonne maîtrise des opérations de transit, import/export et dédouanement.<br> Maîtrise des outils et systèmes liés aux opérations douanières, notamment BADR et PortNet .<br> Bonne maîtrise des outils informatiques et des systèmes de gestion de stock/WMS.<br> Expérience en management d’équipes opérationnelles.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Université Internationale de Rabat (UIR)</strong> operates within a <strong>strongly performance-driven and competitive culture</strong>, where ambition, academic excellence and institutional reputation are key success drivers. This environment is reinforced by a <strong>significant innovation dimension</strong>, promoting research, experimentation and the development of high-impact projects. The culture is further supported by a <strong>collaborative approach</strong>, encouraging team engagement, knowledge sharing and close leadership. To a lesser extent, structured processes help ensure operational efficiency and reliability across academic and administrative activities.
</p><br><br>
<br> Job : <p>As a Senior Risk Officer, you will be involved with UIR, Foncière UIR (FUIR), and UIR Hospital (HUIR). In a context of building the function, you will contribute to setting up the risk management system, then ensure its deployment and animation. You will support management in identifying, assessing, and controlling their risks. As a close point of contact for operational staff, you will provide the Presidency and the Audit and Risk Committee with a consolidated view of risks and the level of control, and disseminate a risk culture within the entities.</p><br><br><p>As a Senior Risk Officer, your main responsibilities are:</p><br><br><p><span><u><strong>Setting up the system and risk mapping</strong></u></span></p><br><br><ul><li>Contribute, under the responsibility of the Director of Internal Audit and Risks, to defining the risk management policy, methodology, and risk framework,</li><li>Develop the risk map of business processes (academic and student life, research, continuing education, hospital activity, real estate projects, support functions) according to the chosen approach (top-down, bottom-up, or combined), and then ensure its updating,</li><li>Facilitate workshops for identifying and assessing risks (probability, impact, level of control) with risk owners,</li><li>Design the system's tools: incident database, key risk indicators and alert thresholds, dashboards, and reporting models,</li><li>Contribute to writing procedures and defining the roles of stakeholders (management, risk correspondents, committees),</li></ul><p><span><u><strong>Supporting management</strong></u></span></p><br><br><ul><li>Advise management on the risks of their major projects, before their launch,</li><li>Support management in defining risk control measures and in their implementation,</li><li>Support management in implementing first-level controls and assessing their effectiveness,</li><li>Support teams in reporting incidents and operational losses and in analyzing their causes,</li></ul><p><span><u><strong>Monitoring and reporting</strong></u></span></p><br><br><ul><li>Monitor key risk indicators and alert in case of exceeding thresholds,</li><li>Produce risk dashboards and prepare committee files (Presidency, Audit and Risk Committee),</li><li>Act as the interface with the Risk departments of partners and shareholders,</li></ul><p><span><u><strong>Specific Risks</strong></u></span></p><br><br><ul><li>Contribute to the development of the business continuity plan, then to its periodic testing and crisis management exercises,</li><li>HUIR: support teams in identifying and monitoring risks specific to hospital activity,</li><li>FUIR: support project teams in monitoring risks related to real estate projects (deadlines, costs, contracts) and building security,</li><li>Monitor compliance risks (personal data protection, contractual obligations, health regulations),</li></ul><p><span><u><strong>Risk culture and coordination with audit</strong></u></span></p><br><br><ul><li>Disseminate the culture of risk and internal control within UIR, FUIR, and HUIR, through awareness and training actions for employees,</li><li>Establish and then manage a network of risk correspondents in the departments,</li><li>Feed the risk-based audit plan and integrate audit findings into the mapping</li></ul> <br> Required profile : <p><span><u><strong>Profile sought:</strong></u></span></p><br><br><ul><li>With a Master's degree (Bac +5) in finance, risk management, or audit (business or engineering school) or equivalent, you have 5 to 8 years of experience in risk management, in banking, insurance, audit or consulting firms, or large corporations, including experience in setting up or redesigning a risk management system,</li><li>Furthermore, you master top-down (strategic risks, interviews with management) and bottom-up (by process, workshops with operational staff) mapping approaches; experience in healthcare, real estate, or higher education is a plus,</li><li>Furthermore, you demonstrate a supportive and pedagogical approach, project-oriented in a developing environment, strong interpersonal skills with management, conviction, rigor, and analytical and synthesis skills.</li></ul><p><span><u><strong>Required Skills:</strong></u></span></p><br><br><ul><li>Mastery of risk management frameworks (ISO 31000, COSO ERM),</li><li>Mapping methods (top-down, bottom-up), key risk indicators, business continuity, and crisis management,</li><li>Good understanding of internal control and information systems,</li><li>Advanced Excel; reporting tool (Power BI or equivalent) appreciated,</li><li>Perfect speaking and writing skills,</li><li>Risk management certification appreciated.</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p><strong>Al Akhawayn University </strong>is driven by a strong <strong>innovation-oriented</strong> culture, encouraging creativity, experimentation, and bold ideas to advance education and research.<br>
This spirit is supported by a deep sense of <strong>collaboration</strong>, with supportive teams and hands-on leadership that nurtures academic and operational talent.<br>
<strong>Performance</strong> and intellectual ambition also play a key role, fostering excellence in a globally minded environment.<br>
While organization is less dominant, it provides the essential structure needed to operate a high-quality academic institution.
</p><br><br>
<br> Job : <p>he Purchaser performs complex purchasing and procurement-related work involving the purchase and procurement of commodities, services, equipment, etc. Maintains records of items purchased, received, prepared, and issued. His/Her area of purchasing covers several categories of purchases as defined within the department organizational chart.</p><br><br><p>Main Responsibilities:<br>• Assists with procurements using the most applicable and cost-effective purchasing methods based on laws, rules, policies, and established guidelines.<br>• Receives and tracks vendor responses to solicitations and distributes responses to the assigned buyers.<br>• Identifies provider resources and evaluates information supplied by bidders.<br>• Processes requisitions in an automated environment, including reviewing requisitions for completeness and compliance with applicable requirements.<br>• Research vendors for products and services.<br>• Assists with monitoring legal and regulatory requirements pertaining to purchasing.<br>• Maintains all required documentation supporting transactions.<br>• Uses automated procurement systems (Sage, SAP…).<br>• Prepares and distributes procurement documents to vendors.<br>• Reviews and tabulates bids.<br>• Works with management, requesters, subject matter experts, stakeholders, and other purchasing staff to resolve purchasing-related issues.<br>• Prepares, reviews, releases, and tracks purchase orders (POs) and contracts based on requesters' needs.<br>• Responds to phone and e-mail inquiries from requesters and other staff regarding the status of requisitions, POs, and the delivery of goods or services.<br>• Prepares, reviews, processes, and tracks solicitations and purchase orders.<br>• Prepares, reviews, and maintains purchasing and procurement minutes and reports.<br>• Performs any other tasks related to the department's mission as assigned by the hierarchy within the department<br>Main tasks<br>• Receive and analyze internal orders (it involves coordination between technicians and end-users).<br>• Prospect the market and contact vendors for bid quotations.<br>• Solicit, analyze, and compare bid specifications.<br>• Negotiate with vendors regarding specifications, prices, and delivery.<br>• Ensure saving money to the benefit of the institution, follow up and update the saving table and strive to achieve the saving target.<br>• Place purchase orders to selected vendor after approval of the Procurement Director.<br>• Follow up on orders and get involved in deliveries whenever needed.<br>• Maintain accurate records and documentation on all purchases.<br>• Identify new qualified vendors and establish contact.<br>• Review catalogs for new equipment and supplies.<br>• Maintain files of vendor lists and current catalogs.<br>• Provide assistance and advice to personnel on purchase specifications, quality, and delivery time</p><br><br> <br> Required profile : <p><strong>Requirements</strong><br>Knowledge of purchasing and procurement methods and procedures, university procurement principles and practices, assigned commodities and products on the open market, supply sources, and the principles of business administration and accounting.<br>Skill in problem-solving and in the use of a computer and applicable software.<br>Ability to perform arithmetical computations, evaluate bids, develop methods and procedures for locating supply sources, maintain a system of record keeping, maintain effective working relationships with vendors and suppliers, communicate effectively, and provide guidance to others.<br>Practical experience with purchasing software.<br>Strong analytical skills.<br>Sound research and networking skills.<br>Great written, verbal, and interpersonal skills.<br><strong>Qualifications</strong><br><strong>Required Knowledge, Skills, and Abilities<br>Knowledge</strong><br>• Basic knowledge of stock management and physical inventory techniques<br>• Basic knowledge of hygiene, security, and safety regulations related to the storage of hazardous material and products<br> Skills<br>• Computer skills<br>•Organizational skills<br>•Purchasing software<br>• Strong communication skills both in writing and in oral (French and English)<br>• Strong analytical skills<br><strong>Abilities</strong><br>• Ability to be organized and methodical<br>• Ability to establish and maintain effective working relationships with employees/end users<br>• Being honest and ethical<br>Minimum qualifications, training, and experience<br><strong>Education</strong><br>Required: At least a three-year degree from an accredited Moroccan or international institution.<br>Preferred: Major coursework in business administration, purchasing, sales, economics and engineering.<br>Experience:<br><strong>Required:</strong><br>-Minimum of 3 years experience.<br><strong>Preferred:</strong><br>- Experience in a related position<br><strong>Deadline</strong>: Sept 30th, 2026 at midnight.<br>Qualified applicants are invited to submit a letter of application and a CV to: recruitment@aui.ma</p><br><br> <br><br> </div>
<p>Job Description: Network & Security Operations Engineer</p><p>Location</p><p>On-site — Kingdom of Morocco</p><p>Role Type</p><p>Permanent / Long-term — Day 2 Operations (BAU)</p><p>Certification</p><p>NSE 5 minimum — NSE 7 / FCSS preferred</p><p>Clearance</p><p>Government site security clearance required</p><p>About the Platform</p><p>Project: Morocco Steady-State Operations</p><p>Environment: Government-grade, on-premises bare-metal infrastructure. Three security-zone Kubernetes clusters (DMZ, Core, Red Zone) underpinned by a Fortinet security fabric (FortiGate 901G HA pair, FortiSwitch, FortiManager, FortiPAM, FortiWeb WAF, FortiADC, FortiAnalyzer) and Dell PowerEdge R670 compute nodes with Ceph distributed storage. Backup is delivered via Dell PowerProtect.</p><p>Operations model: The platform has been deployed and accepted. These roles cover Day 2 steady-state operations — monitoring, incident response, change management, backup validation, and continuous improvement. No deployment or project delivery responsibilities.</p><p>Role Overview</p><p>The Network & Security Operations Engineer is the primary Day 2 owner of the entire Fortinet security fabric protecting the platform. You maintain service continuity, respond to security events and network incidents, manage configuration changes through the change control process, and ensure the logging and audit trail infrastructure is operational at all times — a compliance-critical requirement for this government platform.</p><p>You work alongside the Infrastructure & Platform Operations Engineer, who owns the compute, Kubernetes, and backup layer. Together, the two roles provide full-stack operational coverage with clear domain ownership.</p><p>Day-to-Day Responsibilities</p><p>Monitoring & Incident Response</p><ul><li><p>Monitor FortiAnalyzer dashboards and alert feeds for security events, anomalous traffic, and policy violations across all zones.</p></li><li><p>Triage WAF alerts from FortiWeb: distinguish false positives from genuine threats, tune policies, and escalate confirmed incidents through the defined severity ladder.</p></li><li><p>Monitor FortiGate HA pair health: failover readiness, session table, CPU/memory baselines, and interface status.</p></li><li><p>Respond to FortiSwitch alerts: port flaps, uplink failures, spanning-tree events, and VLAN mismatches.</p></li><li><p>Own the first-response runbook for network and security incidents — document, contain, and escalate per the agreed SLA thresholds.</p></li></ul><p>Change & Configuration Management</p><ul><li><p>Process and implement firewall rule change requests through the change control board: validate business justification, implement on FortiManager, push to FortiGate, and produce evidence.</p></li><li><p>Manage VLAN and port changes on FortiSwitch: coordinate with the application and infrastructure teams to ensure correct zone placement.</p></li><li><p>Maintain FortiPAM user roster: onboard new privileged accounts, offboard leavers, enforce least-privilege RBAC, and produce monthly session audit reports.</p></li><li><p>Track and apply FortiOS, FortiSwitch, FortiWeb, and FortiManager firmware updates through the approved maintenance window process.</p></li><li><p>Renew and manage SSL/TLS certificates on FortiADC and FortiWeb ahead of expiry.</p></li></ul><p>Compliance & Audit</p><ul><li><p>Validate daily that log ingestion is functioning across all Fortinet components into FortiAnalyzer — any gap is a compliance incident.</p></li><li><p>Generate periodic access, session, and policy-change audit reports for security team consumption.</p></li><li><p>Conduct quarterly firewall rule reviews: identify stale, overly permissive, or undocumented rules and raise change requests for remediation.</p></li><li><p>Support any external security assessments or audits with evidence packs from FortiAnalyzer and FortiManager.</p></li></ul><p>Documentation & Continuous Improvement</p><ul><li><p>Maintain as-built accuracy: update network topology diagrams, VLAN registers, and IP plans after any change.</p></li><li><p>Update and improve operational runbooks based on incident learnings.</p></li><li><p>Identify recurring alert patterns and propose WAF tuning or firewall policy improvements to reduce noise.</p></li></ul><p>Must-Have Requirements</p><ul><li><p>FortiGate operations experience in a production environment: policy management, rule review, HA monitoring, firmware upgrades.</p></li><li><p>FortiManager operations: config push, managed-device monitoring, RBAC, audit trail review.</p></li><li><p>FortiAnalyzer or equivalent SIEM: log ingestion monitoring, security event investigation, report generation.</p></li><li><p>VLAN and switching operations: port changes, trunk management, VLAN troubleshooting.</p></li><li><p>NSE 5 minimum — NSE 7 / FCSS preferred. Certificate copy required at interview.</p></li><li><p>Experience operating network/security infrastructure in a government, critical infrastructure, or regulated environment.</p></li><li><p>Familiarity with PAM platforms: session monitoring, privileged account lifecycle.</p></li><li><p>On-site availability in Morocco on a permanent or long-term basis.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p>Good-to-Have</p><ul><li><p>FortiWeb WAF operations: signature updates, alert tuning, false-positive management.</p></li><li><p>FortiPAM-specific experience (or CyberArk / BeyondTrust in a comparable role).</p></li><li><p>FortiADC or equivalent ADC/load-balancer operations (F5 LTM, Citrix NetScaler).</p></li><li><p>SSL certificate lifecycle management across multiple services.</p></li><li><p>Familiarity with API/PNR data classification requirements or aviation/border security data handling.</p></li><li><p>French or Arabic language capability.</p></li></ul>
<p>To help train and develop reservations staff and cross-training any necessary operations staff members. To control room and rate availability in accordance with established guidelines to maximize occupancy and revenue. To work with the Sales Department in handling group bookings, maintaining files, tracing cut-offs dates, following up on special instructions, etc. To control all suite reservations with the Front Office Manager and ensure special handling of top corporate clients, VIPs, Elite, HRG and return guests. To prepare and distribute occupancy and revenue forecasts and keep all department heads well informed of any unexpected changes in levels of business. The ability to prepare and distribute daily return guest and monthly recap of percentage of return guests, daily VIP list, and daily arrivals list. Ensure that all reservation confirmations are communicated to stakeholders daily. To ensure all reservations staff are familiar with all guest rooms, selling techniques, hotel facilities, services, hours of operation, key personnel, special activities, functions in the hotel and to ensure proper follow-up on all special guest requests. To handle guest complaints keeping senior management well-informed of any problems and action taken. What we offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals</p><p><strong>Desired Candidate Profile</strong></p><p>University degree or equivalent experience required Minimum of 2 years' experience working in similar role within the luxury hospitality industry. Excellent time management skills Excellent oral, verbal and written communication skills to focus on detailed information for potential new clientele, return guests, 222 guests and Eliete guests.</p>
<div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.</p>
<p> </p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p>
<p> </p>
<p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p>
<p> </p>
<p> </p>
</div>
<div>
</div>
<p><br></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><b>About the location:</b></p><br><br><br><p><span>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 18 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.</span></p><br><br><br><p><u><b>ESSENTIAL JOB FUNCTIONS:</b></u></p><br><br><ul><li><p>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices.</p><br><br></li><li><p>Processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner.</p><br><br></li><li><p>Works harmoniously and professionally with co-workers and supervisors.</p><br><br></li><li><p>Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current. Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests.</p><br><br></li><li><p>Stores and retrieves guest luggage and packages.</p><br><br></li><li><p>Utilizes a variety of software programs to accurately input special arrangements the guest has made and to assure proper billing.</p><br><br></li><li><p>Works as a Front Desk Receptionist when required</p><br><br></li></ul><br><p><b><u>NON-ESSENTIAL FUNCTIONS:</u></b></p><br><br><ul><li><p>Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Bell stand, Business Center, and lobby coverage.</p><br><br></li><li><p>Provide a basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service.</p><br><br></li><li><p>Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.</p><br><br></li><li><p>Assist in coverage Front Office responsibilities as needed.</p><br><br></li></ul><p><b>We look for the following knowledge, skills and abilities:</b></p><br><br><ul><li>A minimum of 2 years of hospitality or related work experience is preferred.</li><li>Extensive knowledge of Morocco, Casablanca and surrounding areas.</li><li>Existing relationships with third-party vendors a plus.</li><li>Education: High school education or equivalent experience.</li><li>Requires reading, writing and oral proficiency in the English language.</li><li>Good organizational skills.</li><li>Ability to multitask.</li><li>Attention to detail.</li><li>Ability to work irregular hours, weekends, and evenings.</li></ul><br><br><br><br><br><br><br> </div>
<div>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Functions as the strategic business leader of the property's Rooms department. Responsible for planning, developing, implementing and evaluating the quality of property s rooms. Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms operations meet the brand s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and employees and provides a return on investment to the owner and company.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</p>
<p>OR</p>
<p> 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Leading Rooms Team</strong> </p>
<p> Champions the brand s service vision for product and service delivery.</p>
<p> Communicates a clear and consistent message regarding departmental goals to produce desired results.</p>
<p> Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</p>
<p> Monitors and promotes room rates, specials, and promotions at the residence.</p>
<p> </p>
<p> <strong>Managing Profitability</strong> </p>
<p> Analyzes service issues and identifies trends.</p>
<p> Works with Rooms team to develop an operational strategy that is aligned with the brand s business strategy and leads its execution.</p>
<p> Reviews and audits expenses.</p>
<p> </p>
<p> <strong>Managing Revenue Goals</strong> </p>
<p> Monitors Rooms operations sales performance against budget.</p>
<p> Reviews reports and financial statements to determine Rooms operations performance against budget.</p>
<p> Coaches and supports operations team to effectively manage occupancy and rate, wages and controllable expenses.</p>
<p> Compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.</p>
<p> </p>
<p> <strong>Ensuring and Providing Exceptional Customer Service</strong> </p>
<p> Demonstrates and communicates key drivers of guest satisfaction for the brand s target customer.</p>
<p> Delivers excellent customer service throughout the customer experience and encourages the same from other employees.</p>
<p> Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</p>
<p> Coordinates and communicates event details both verbally and in writing to the customer and property operations.</p>
<p> Creates an atmosphere in all Rooms areas that meets or exceeds guest expectations.</p>
<p> Responds to and handles guest problems and complaints.</p>
<p> Uses personal judgment and expertise to enhance the customer experience.</p>
<p> Stays available to solve problems and/or suggest alternatives to previous arrangements.</p>
<p> Interacts with guests to obtain feedback on product quality and service levels.</p>
<p> Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.</p>
<p> Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.</p>
<p> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p>
<p> Ensures that employees understand expectations and parameters for Room duties.</p>
<p> Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.</p>
<p> </p>
<p> <strong>Managing and Conducting Human Resources Activities</strong> </p>
<p> Interviews and hires employees.</p>
<p> Ensures employees are treated fairly and equitably.</p>
<p> Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings).</p>
<p> Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.</p>
<p> Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.</p>
<p> Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</p>
<p> Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p>
<p> Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</p>
<p> Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.</p>
<p> Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.</p>
<p> Identifies talents of direct reports and their teams, and assists with their growth and development plans.</p>
<p> </p>
</div>
<div>
</div>
<p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Who are we?<br> SupportYourApp is a global intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phone calls, emails and chats; Escalating complex cases to the internal team; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent French & English skills (at least C1 for both spoken and written); At least 6 months of experience in customer and technical support role is a must; Experience with CRM systems; Experience handling customer issues in a ticket-based support environment across multiple channels, including email, phone, and chat.<br> Ability to learn and follow precise procedures; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer ( at least 16Gb of RAM ) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Will be a great plus: Experience supporting time and attendance software and/or workforce management systems from a support perspective, rather than solely as an end user.<br> Benefits: Fixed schedule: Monday–Friday, 8 AM–4 PM EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p><strong>Within the accounting team, your main responsibilities will be:</strong></p><br><br><p>• Record, check, and follow up on supplier invoices.</p><br><br><p>• Reconcile supplier accounts and analyze any differences.</p><br><br><p>• Check that accounting documents comply with internal procedures and purchasing rules.</p><br><br><p>• Participate in preparing payments and monitoring supplier due dates.</p><br><br><p>• Contribute to monthly and annual accounting closing tasks.</p><br><br><p>• Ensure that procedures and requirements related to checks and audits are followed.</p><br><br><p>• Participate in optimizing and improving the reliability of Procure-to-Pay (P2P) processes.</p><br><br><p>• Work closely with the Finance and Procurement teams, as well as with various international contacts.</p><br><br> <br> Required profile : <p><u><strong>Profile sought</strong></u></p><br><br><p>• Bachelor's degree (Bac+3) to Master's degree (Bac+5) in Accounting, Finance, Management, or a similar field.</p><br><br><p>• <strong>Minimum of 3 years of experience in accounts payable</strong> or a similar role.</p><br><br><p>• Experience in an international environment is an advantage.</p><br><br><p>• Strong knowledge of accounts payable and accounting processes</p><br><br><p>. • Good command of Excel and an ERP system, ideally Oracle or a similar tool</p><br><br><p>. • Organized, rigorous, and able to meet deadlines</p><br><br><p>. • Good analytical skills, autonomy, and attention to the quality of data.</p><br><br><p>• Good interpersonal skills and ability to work in a multicultural environment.</p><br><br><p><u><strong>Languages Required:</strong></u></p><br><br><p>• Fluent French</p><br><br><p>• Fluent English, written and spoken</p><br><br><p><u><strong>Additional advantage:</strong></u> Knowledge of one or more of the following languages would be appreciated: • Spanish • Italian • German • Hungarian</p><br><br><p><u><strong>What we offer:</strong></u></p><br><br><p>• Join an international group and a multicultural professional environment.<br>• Grow within a dynamic Finance team.<br>• Benefit from professional development and career advancement opportunities.<br>• Enjoy a salary adapted to your experience level and skills<br> </p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>Key Responsibilities</p><br><br><p>End-to-End Payroll & Administration: Direct the complete payroll cycle, validating all inputs (variables, overtime, deductions, bonuses) to guarantee accuracy. Oversee all employee lifecycle documentation, including contracts, amendments, leave, attendance, and terminations.</p><br><br><p>Compliance & Institutional Relations: Ensure strict adherence to Moroccan labor laws and social regulations. Manage mandatory declarations (CNSS, taxes) and act as the primary liaison for labor inspections, audits, insurance companies, and external authorities.</p><br><br><p>Team Leadership: Supervise, train, and develop the HR administration and payroll team. Distribute workloads efficiently, monitor performance, and ensure strict adherence to payroll deadlines.</p><br><br><p>Advisory & Employee Relations: Handle complex employee claims and disciplinary procedures. Provide expert legal and HR counsel to management regarding personnel administration and employment matters.</p><br><br><p>Process Optimization & Reporting: Identify risks and implement corrective actions to improve HR procedures. Generate accurate dashboards regarding headcount, payroll costs, and absenteeism, coordinating closely with the Finance department for payroll validation and accounting.</p><br><br> <br> <br> Required profile : <p>Candidate Profile & Qualifications</p><br><br><p>Education: Master's degree in Human Resources, Business Administration, Labor Law, or a related field.</p><br><br><p>Experience: 7-10 years of proven experience in HR administration and payroll management as a Manager, Deputy, or Supervisor. Must have significant experience managing operations for a massive workforce (4,000+ employees preferred).</p><br><br><p>Technical Expertise: Deep, practical knowledge of Moroccan labor law, CNSS frameworks, and payroll taxation. Strong proficiency in HRIS/payroll software and Advanced Excel.</p><br><br><p>Languages: Fluent French and Arabic required; good command of English required.</p><br><br><p>Personal Competencies</p><br><br><p>Resilient leader capable of managing high-volume data and strict deadlines under pressure.</p><br><br><p>Highly organized, analytical, and strictly confidential.</p><br><br><p>Proactive problem-solver with excellent communication skills, adaptable to a large multicultural and industrial environment.</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Position:</b>Business Development Manager<br><br><b>Job Description:</b><p><b>Arrow Enterprise Computing Solutions, </b>a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</p><br><br><p>As part of its growth,<b> Arrow ECS</b> is strengthening its teams and is looking for a <b>Business Development Manager.</b></p><br><br><br><p><span><span>We areseekingan experienced and results-driven Manager to lead our global Lead Generation team. This role</span><span>is responsible fordriving pipeline growth by ensuring effective conversion of Marketing Qualified Leads (MQLs) into Sales Qualified Leads (SQLs), while building scalable processes, ensuring data accuracy, and aligning closely with Sales and Marketing teams across regions.</span> </span></p><br><br><br><p><b>Key Responsibilities </b></p><br><br><ul><li><p><span><span>Lead, coach, and develop a global team of Lead Generation Specialists / SDRs focused on MQL to SQL conversion</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Define and implement strategies to improve lead qualification, conversion rates, and pipeline generation</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Own and</span><span>optimize</span><span>the</span><span>end to end</span><span>MQL to SQL process ensuring consistency across regions</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Partner closely with Marketing to</span><span>align on</span><span>campaign performance, lead quality, and targeting strategies</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Collaborate with Sales leadership to ensure smooth handoff of SQLs and strong pipeline conversion</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Monitor and report on key performance metrics (conversion rates, pipeline value, speed to lead, activity levels)</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Establish and enforce best practices in CRM usage (e.g., Salesforce), data hygiene, and reporting</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Drive continuous improvement through process optimization, training, and performance management </span></span></p><br><br></li></ul><br><p><span> <b>What are we looking for? </b></span></p><br><br><ul><li><p><span><span>4+ years of experience in Inside Sales, Lead Generation, or Business Development within the IT/Tech industry</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Proven experience managing and scaling high-performing sales development or lead generation teams</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Strong</span><span>track record</span><span>of improving MQL to SQL conversion and generating qualified pipeline</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Deep understanding of B2B sales cycles, particularly in IT solutions or services</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience</span><span>working in a global or multi-regional environment</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Strong analytical skills with the ability to interpret data and drive decisions </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Excellent leadership, communication, and stakeholder management skills </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Fluent in English</span><span>& French</span><span>(</span><span>additional</span><span>languages are a plus)</span></span></p><br><br></li></ul><br><br><p><b>What is in it for you?</b> </p><br><br><ul><li><p>Full Permanent contract, </p><br><br></li><li><p>Social advantages: CNSS, CIMR, Health insurance, </p><br><br></li><li><p>Very good working atmosphere in a team of passionate collaborators, </p><br><br></li><li><p>Work culture where you can make an impact, </p><br><br></li><li><p>Dynamic environment with a <b>friendly work atmosphere,</b> </p><br><br></li><li><p>Interesting career development opportunities in a quickly growing environment, </p><br><br></li><li><p>Working within an international organization, recognized worldwide in its sector. </p><br><br></li></ul><br><p><b>Do you see yourself as our future colleague? If yes – send us your application.</b> </p><br><br><p>#LI-HL1</p><br><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br> </div>
<p><strong>Description du poste</strong></p><p>Missions principales</p><ul><li>Maintien en conditions op rationnelles : assurer la disponibilit , la performance et la fiabilit des applications et infrastructures en production.</li><li>Supervision et monitoring : mettre en place et suivre les outils de supervision, g rer les alertes et incidents.</li><li>Gestion des incidents : diagnostic, r solution, escalade N2/N3, suivi des RCA (Root Cause Analysis).</li><li>Industrialisation et automatisation : participation aux d ploiements CI/CD, scripting (Python, Shell, PowerShell), Ansible.</li><li>Cloud et Data : exploitation d environnements GCP/Azure, gestion de pipelines Big Data (Kafka, Hadoop, Spark).</li><li>Am lioration continue : optimisation des processus, contribution aux bonnes pratiques DevOps/ITIL.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p><strong>Comp tences techniques</strong></p><ul><li>Syst mes : Linux, Windows Server.</li><li>Cloud : GCP, Azure, Kubernetes (d ploiement applicatif, optimisation).</li><li>Data : Kafka, Hadoop, Spark Streaming.</li><li>Automatisation : Ansible, Terraform, scripting (Python, Shell).</li><li>Supervision : outils de monitoring (Prometheus, Grafana, ELK).</li><li>ITIL : gestion des incidents, probl mes et changements.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p><strong><u>Overview</u></strong>: </p><br><p>Biotherapeutics and Genetic Medicine (BGM) sits within AbbVie’s Discovery Research organization and supports discovery and optimization across biotherapeutic and genetic medicine modalities, including monoclonal antibodies, multispecifics, proteins, conjugates, AAV, LNPs, and siRNA.</p><br><p><br>The Principal Data Architect will shape the cloud-native data foundation that enables predictive and generative AI/ML solutions in discovery scientist workflows. This role owns the architecture, adoption, and continuous improvement of a scalable data platform that connects laboratory data across dozens of assays, supports machine learning development and deployment, and improves how scientific data is used across the organization.</p><br><p><br>The position reports to the Head of AI/ML in BGM and serves as a trusted advisor to senior leadership. This is a technical leadership role on the individual contributor track, with potential to expand into people management in the future. It requires close partnership with wet lab scientists, ML engineers, software engineers, data engineers, automation teams, and data governance partners. The role is central to building a robust, resilient, and scalable data foundation for BGM’s AI/ML strategy.<br><strong><u>Responsibilities</u></strong></p><br><ul><li>Define and drive the architecture for a scalable, cloud-native data platform that supports AbbVie’s AI/ML strategy in BGM.</li><li>Design data models and integration patterns that connect datasets generated across multiple lab groups and establish certified datasets for downstream scientific, operational, and machine learning use.</li><li>Partner with wet lab scientists and automation engineers to maximize the value of data captured through lab automation workflows.</li><li>Work with data scientists and deployment engineers to ensure data pipelines support both model development and production deployment.</li><li>Advance FAIR data practices and data stewardship in alignment with BGM strategic priorities.</li><li>Champion connected data, data-as-a-product, and cloud-first architecture principles across the organization.</li><li>Partner with data infrastructure and governance experts to ensure data policies are implemented effectively.</li><li>Align BGM data infrastructure initiatives with broader AbbVie efforts such as Convergence and ARCH.</li><li>Communicate platform impact through user stories, metrics, and KPIs that show the value of the data platform to AbbVie’s therapeutic program pipeline.</li></ul><br>Qualifications<br><br><ul><li>MS with 14+ years’ or PhD with 8+ years’ in machine learning, computer science, applied mathematics, data science, computational biology, or a closely related field.</li><li>6+ years of experience in data architecture after completion of graduate studies, with a track record of designing enterprise data platforms</li><li>Graduate degree in computer science, data science, computational biology, computational chemistry, computational biophysics, or a related field.</li><li>Experience designing enterprise data platforms.</li><li>Strong technical skills in data modeling, data integration, data storage solutions, data pipelines, and AI/ML integration.</li><li>Production programming experience in SQL, Python, or Java.</li><li>Experience building cloud data infrastructure on AWS, Azure, or GCP.</li><li>Ability to work across wet lab and dry lab scientific workflows.</li><li>Experience collaborating across functions and building stakeholder alignment.</li><li>Strong communication and interpersonal skills.</li><li>Ability to apply data governance principles in day-to-day decision-making.</li><li>Experience in the pharmaceutical or biotechnology industry.</li></ul><p><strong>Preferred:</strong></p><br><ul><li>Experience leading cross-functional technical teams across reporting lines and multiplying their impact through best practices.</li><li>Experience working in large, cross-functional R&D environments.</li></ul><p><strong>Work Environment:</strong></p><br><ul><li>Hybrid role based in Worcester, MA.</li><li>On-site presence required 3 days per week.</li><li>This is an individual contributor role.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our long-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<p> Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>
<div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.</p>
<p> </p>
<p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p>
<p> </p>
<p><b><br></b></p><p><b>PREFERRED QUALIFICATIONS</b></p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p>
<p> </p>
<p> </p>
</div>
<div>
</div>
<p><br></p>
<p>JOB SUMMARY Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><p>CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Ensures knowledge and understanding of OSHA regulations are up to date. Oversees all lost and found procedures. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. Works effectively with the Engineering department on guest room maintenance needs. Understands and complies with loss prevention policies and procedures. Ensures all employees have proper supplies, equipment and uniforms. Assists in supervising an effective inspection program for all guestrooms and public space. Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary. Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance. Ensuring Exceptional Customer Service Handles guest problems and complaints seeking assistance from supervisor as necessary. Assists in the review of comment cards and guest satisfaction results with employees. Sets a positive example for guest relations.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><b>GEC recrute | Consultant / Directeur de Projet PMO Senior | Secteur Bancaire | Casablanca</b><br></p><br><p>Dans le cadre d'un programme stratégique de transformation pour le compte de l'un de nos clients bancaires, <b>GEC – Global Experts Consulting</b> recherche un <b>Consultant / Directeur de Projet PMO Senior</b> pour piloter des projets à fort enjeu et assurer la gouvernance de programmes de transformation.<br></p><br><p>Piloter des projets et programmes de transformation de bout en bout, de la planification jusqu'à la mise en Åuvre.<br></p><br><p>Mettre en place la comitologie, animer les instances de gouvernance (COPIL, COPROJ) et assurer le suivi des décisions ainsi que du backlog.<br></p><br><p>Coordonner les équipes Métiers, IT, Production et les partenaires externes afin de garantir le respect des délais, des coûts et de la qualité.<br></p><br><p>Réaliser les études d'impact, élaborer les feuilles de route, définir les trajectoires de transformation et suivre leur exécution.<br></p><br><p>Construire les plannings, estimer les charges, préparer les plans de migration et de bascule et accompagner leur mise en Åuvre.<br></p><br><p>Assurer le suivi des incidents de production, coordonner les plans d'actions correctifs et produire les reportings et KPI destinés aux instances de gouvernance.<br></p><br><p><b>Profil recherché :</b><br></p><br><p>Bac+5 (Ãcole d'Ingénieur, Ãcole de Commerce ou Master).<br></p><br><p>Minimum <b>10 ans d'expérience</b> en direction de projet, PMO ou pilotage de programmes de transformation.<br></p><br><p>Excellente connaissance du secteur bancaire et de la chaîne de traitement des opérations (Front Office, Middle Office, Back Office, Risques et Comptabilité).<br></p><br><p>Solide expertise en gouvernance projet, coordination transverse, gestion des parties prenantes et pilotage de programmes complexes.<br></p><br><p>Leadership, rigueur, excellent relationnel, sens de l'organisation et forte capacité à fédérer les équipes.<br></p><br><br> </div>
<p>KEY DIMENSIONS: SCOPE & SCALE The Customer Engagement Lead role is designed to focus exclusively on customer engagement at the country level. This role assumes paramount importance in directly engaging with customers, understanding their needs and preferences, and driving strategies that enhance customer satisfaction and loyalty.</p><p>Customer Strategic Focus: Lead the development of a customer-centric strategic focus that aligns with overall business objectives, identifying key opportunities to enhance engagement and satisfaction. Customer Persona Development: Craft detailed customer personas based on robust data and insights, enabling the team to deeply understand the motivations, challenges, and behaviors of different customer segments. Customer Journey Mapping: Map out comprehensive customer journeys for each persona, identifying key touchpoints and opportunities to engage and add value Customer Engagement Plan: Design and implement a strategic customer engagement plan that leverages identified personas and journey insights with detail specific activities, channels, and messages tailored to engage each segment effectively, driving meaningful interactions and building strong relationships Go-to-Market Channel Assessment & Choices: Conduct thorough assessments of available go-to-market channels, evaluating their effectiveness in reaching target customer segments. Make strategic choices about which channels to prioritize based on alignmenet with customer preferences and behaviors, ensuring efficient and impactful reach Call Plan by Channel: Develop detailed call plans for each chosen channel, outlining the frequency, messaging and objectives of interactions. This planning ensures that all customer communications are consistent, personalized, and strategically timed to optimize engagement and response rates Glocal Context Elaboration: Articulate a glocal strategy that balances global brand strategies with local market nuances. This involves adapting global engagement initiatives to fit local customer preferences and regulatory environments, ensuring strategies are both globally aligned and locally resonant.</p><p>ROLE RESPONSIBILITIES Lead and execute innovative customer engagement strategies within the assigned geography/country, prioritizing direct interactions with customers. The role aims to embody and advocate for a Customer First philosophy, ensuring that all engagement initiatives are deeply aligned with customer needs, thereby driving satisfaction and loyalty. Customer Engagement Strategy: Develop and implement a comprehensive customer engagement strategy that prioritizes direct, meaningful interactions, leveraging insights to drive engagement and satisfaction Design customer journeys: Ensure the personalization of customer interactions & content across channels Analyze touchpoints across the customer journey: Leverage data to understand individual preferences and tailor the customer experience, ensuring a more personalized and relevant engagement Content Strategy Plan: Develop the adapted content, on a glocal manner, in respect of the regulatory frame & in coordination with the dedicated partner functions (medical, regulatory...) Collaboration with Brand Leads: Work closely with Brand Leads to ensure that engagement strategies complement and amplify brand strategies, align with the overall objectives Omni-Channel Engagement: Utilize an omni-channel approach to engage customers across multiple platforms, ensuring consistency and personalization in all communications to meet customers where they are. Map out the entire customer journey, identifying touchpoints across various channels. Analyze how customers interact with the brand at each touchpoint and work to optimize these interactions for a seamless and positive experience. Customer Insight and Analysis: Collect customer feedback and insights to identify areas for improvement Enhance customer satisfaction, loyalty, and overall experience by addressing pain points and meeting customer expectations Cross-Functional Leadership: Lead the customer engagement with a strong Customer First ethos, empowering team members to innovate and excel in their engagement initiatives Work in close cooperation with the salesforce optimizing processes and systems to ensure a seamless and positive customer journey Ensure that employees understand and deliver a positive customer experience is a key aspect of CX roles. This involves training employees to meet customer expectations and handle various customer interactions effectively Work in Agile when possible with the transversal team when possible, with an innovation mindset</p><p>MAIN REQUIREMENTS Education Background: Minimum Bachelor s degree in Marketing, Business Administration, or any related field Pharmaceutical Industry Understanding: Deep understanding of the pharmaceutical industry s regulatory environment, market dynamics and customer engagement Customer knowledge: Understanding HCPs preferred experiences. Deep knowledge of key clients & the end-to-end customer journey. CX professionals need to identify and map out the various touchpoints and interactions customers have with the company, from initial awareness to post-purchase support. Strong expertise in Omnichannel and Channel mix Knowledge and experience of innovative methodologies such as scrum, lean start up , nudge and design thinking. Out of the box thinker, always searching for new opportunities Technical proficiency: Experience with digital engagement tools, AI applications for customer insights, and familiarity with Agile methodologies Language Proficiency: Fluent in the primary language(s) of the country or countries of operation, with strong communication skills Role model of PTW behaviours</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum Bachelor's degree in Marketing, Business Administration, or any related field.</li><li>Deep understanding of the pharmaceutical industry's regulatory environment, market dynamics, and customer engagement.</li><li>Understanding of HCPs preferred experiences. Deep knowledge of key clients & the end-to-end customer journey.</li><li>Strong expertise in Omnichannel and Channel mix.</li><li>Knowledge and experience of innovative methodologies such as scrum, lean startup, nudge, and design thinking.</li><li>Out-of-the-box thinker, always searching for new opportunities.</li><li>Experience with digital engagement tools, AI applications for customer insights, and familiarity with Agile methodologies.</li><li>Fluent in the primary language(s) of the country or countries of operation, with strong communication skills.</li><li>Proven track record of developing and implementing successful customer engagement strategies that have significantly improved customer satisfaction and loyalty.</li><li>Proven experience in leading customer engagement or relationship management initiatives, preferably within the healthcare or pharmaceutical sector.</li><li>Hands-on experience in leading digital transformation projects, specifically those enhancing customer engagement through AI and data analytics.</li><li>Demonstrated ability to manage projects using Agile methodologies, effectively leading cross-functional teams and adapting strategies in a dynamic, fast-paced environment.</li><li>Experience ensuring all customer engagement activities comply with local regulations and ethical standards, particularly in the pharmaceutical or healthcare industry.</li><li>Ability to leverage insights and data to develop and execute effective customer engagement strategies.</li><li>Demonstrated ability to lead by example, fostering a Customer First culture within the team and across the organization.</li><li>A deep commitment to understanding and prioritizing the customer's needs and preferences.</li><li>Flexibility to adapt strategies in real-time based on customer feedback and market changes, and creativity in finding new ways to engage and delight customers.</li><li>Strong collaborative skills to work effectively with Brand Leads and cross-functional teams, ensuring alignment between customer engagement and brand strategies.</li><li>Ability and mindset to adapt to new ways of working such as Agile.</li><li>Proficiency in digital engagement tools and platforms, with a strong understanding of how AI can be applied to enhance customer interactions and personalize communication.</li></ul>