Sales Rep. Jobs - Casablanca Morocco
23 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" ><b>Job Description </b></font></font><div> <p> <strong><font dir="auto" ><font dir="auto" >As a Senior Level 2 Lead Support,</font></font></strong> </p> <p><font dir="auto" ><font dir="auto" >You are responsible for the operational management of technical support within a critical application environment. You </font><strong><em><font dir="auto" >lead a multidisciplinary team composed of Level 2 support engineers, an automation tester, and an ELK expert.</font></em></strong><font dir="auto" > You are also responsible for </font><strong><font dir="auto" >implementing and improving monitoring and observability practices</font></strong><font dir="auto" > , particularly for Tibco data flows, in conjunction with </font><strong><font dir="auto" >top management</font></strong><font dir="auto" > on the client side.</font></font><strong> <em><font dir="auto" ></font></em> </strong><font dir="auto" ></font><strong><font dir="auto" ></font></strong><font dir="auto" ></font><strong><font dir="auto" ></font></strong><font dir="auto" ></font></p> <ul> <li> <strong> <em> <u><font dir="auto" ><font dir="auto" >Minimum 6 years of experience in application support and/or monitoring, with at least 2 years in a coordination or lead role.</font></font></u> </em> </strong> </li> </ul> <p> <strong>Comp tences techniques :</strong> </p> <p> <strong><font dir="auto" ><font dir="auto" >Operational management & coordination:</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Ensure the supervision and prioritization of level 2 incidents, requests and problems.</font></font></li> <li><font dir="auto" ><font dir="auto" >Manage the team's daily activities (planning, coordination, monitoring of SLAs).</font></font></li> <li><font dir="auto" ><font dir="auto" >Organize and lead team rituals (daily, weekly reviews, steering committees).</font></font></li> </ul> <p> <strong>Monitoring & observabilit :</strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >to be proactive in defining, implementing and improving </font></font><strong><font dir="auto" ><font dir="auto" >KPIs for monitoring</font></font></strong><font dir="auto" ><font dir="auto" > and tracking </font><font dir="auto" >system </font></font><strong><font dir="auto" ><font dir="auto" >performance , particularly </font></font></strong><font dir="auto" ></font><strong><font dir="auto" ><font dir="auto" >Tibco</font></font></strong><font dir="auto" ><font dir="auto" > flows .</font></font></li> <li><font dir="auto" ><font dir="auto" >Collaborating with the ELK expert to ensure </font></font><strong><font dir="auto" ><font dir="auto" >proactive monitoring</font></font></strong><font dir="auto" ><font dir="auto" > and </font></font><strong><font dir="auto" ><font dir="auto" >better observability</font></font></strong><font dir="auto" ><font dir="auto" > .</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in the industrialization of support via dashboards, intelligent alerts, automation and documentation.</font></font></li> </ul> <p> <strong>Relation client & coordination transverse :</strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >to be the client's main point of contact for all questions related to support, monitoring and continuous improvement.</font></font></li> <li><font dir="auto" ><font dir="auto" >Escalate critical alerts, propose action plans, document remediation plans.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in governance committees and be a driving force in identifying high value-added initiatives.</font></font></li> </ul> <p> </p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications </b></p><div> <p> </p> <ul> </ul> <p> <strong>Comp tences techniques :</strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Solid mastery of ITIL processes (incidents, problems, changes).</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of observability solutions: </font></font><strong><font dir="auto" ><font dir="auto" >ELK stack, Grafana, Kibana</font></font></strong><font dir="auto" ><font dir="auto" > , etc.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good understanding of flow architectures and application integration (e.g., </font></font><strong><font dir="auto" ><font dir="auto" >Tibco, ESB</font></font></strong><font dir="auto" ><font dir="auto" > ).</font></font></li> <li><font dir="auto" ><font dir="auto" >Ability to define </font></font><strong><font dir="auto" ><font dir="auto" >relevant KPIs</font></font></strong><font dir="auto" ><font dir="auto" > to measure application health, performance and support responsiveness.</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience with ITSM tools (ServiceNow, Jira).</font></font></li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >Personal qualities:</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Strong leadership and communication skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ability to prioritize and make decisions.</font></font></li> <li><font dir="auto" ><font dir="auto" >Analytical mind, rigor and a sense of customer service.</font></font></li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >LANGUAGES :</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Fluent French.</font></font></li> <li><font dir="auto" ><font dir="auto" >Professional English required.</font></font></li> </ul> <p> </p></div><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Job Description <div> <p> <strong><font dir="auto" ><font dir="auto" >Your mission:</font></font></strong> <br><font dir="auto" ><font dir="auto" >
As part of strengthening our QA team, we are looking for a Senior Tester capable of designing, automating and executing functional tests using </font></font><strong><font dir="auto" ><font dir="auto" >Robot Framework</font></font></strong><font dir="auto" ><font dir="auto" > and </font></font><strong><font dir="auto" ><font dir="auto" >UFT</font></font></strong><font dir="auto" ><font dir="auto" > tools .</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >You are responsible for:</font></font></strong> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Analyze the functional and technical requirements.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >R. Digiger et maintien des plans test automates.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Developing test scripts with Robot Framework and UFT.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Execute automated test campaigns.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Identify, document and track anomalies.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Collaborating with development, business and DevOps teams.</font></font></p> </li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >Required skills:</font></font></strong> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Proven experience in test automation.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Mastery of </font></font><strong><font dir="auto" ><font dir="auto" >Robot Framework</font></font></strong><font dir="auto" ><font dir="auto" > (Python or Java depending on context).</font></font></p> </li> <li> <p><font dir="auto" ></font><strong><font dir="auto" ><font dir="auto" >My UFT</font></font></strong><font dir="auto" ><font dir="auto" > mastery </font><font dir="auto" >.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Knowledge of CI/CD tools (Jenkins, GitLab CI).</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Analytical mind, rigor and good communication skills.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >[Technical or everyday English depending on context]</font></font></p> </li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >It would be a plus if you had:</font></font></strong> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Experience in an Agile / DevOps environment.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Knowledge of other testing tools (Selenium, TestNG, etc.).</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Experience in testing web, desktop, or mobile applications</font></font></p></li></ul></div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b><br><font dir="auto" ><font dir="auto" >YOUR MISSION </font></font></b><br><font dir="auto" ><font dir="auto" >The Procurement Specialist is responsible for ensuring the execution of orders for products and services necessary for the smooth operation of SUEZ Morocco's activities. They guarantee the availability of goods within the required timeframes, quantities, and under optimal cost conditions, while respecting internal procedures and contractual commitments. They use the Business Central ERP system for managing and tracking supplies. </font></font><br><font dir="auto" ><font dir="auto" >Main Responsibilities: </font></font><br><font dir="auto" ><font dir="auto" >Processing Supply Requests: </font></font><br><font dir="auto" ><font dir="auto" >Analyze the needs expressed by requesting departments through Business Central. </font></font><br><font dir="auto" ><font dir="auto" >Verify the compliance of requests with framework agreements and purchasing procedures. </font></font><br><font dir="auto" ><font dir="auto" >Prepare and send purchase orders to selected suppliers. </font></font><br><font dir="auto" ><font dir="auto" >Monitor internal approvals according to established authorization channels. </font></font><br><font dir="auto" ><font dir="auto" >Place purchase orders and ensure their follow-up until delivery. </font></font><br><font dir="auto" ><font dir="auto" >ERP update and reporting: </font></font><br><font dir="auto" ><font dir="auto" >Ensure the creation and updating of item records in the ERP system in accordance with internal procedures. </font></font><br><font dir="auto" ><font dir="auto" >Enter and update supply data in Business Central (receipts, lead times, costs). </font></font><br><font dir="auto" ><font dir="auto" >Produce order tracking reports and performance indicators (service rate, on-time delivery, anomalies). </font></font><br><font dir="auto" ><font dir="auto" >Participate in periodic inventories and accounting reconciliations. </font></font><br><font dir="auto" ><font dir="auto" >Supplier relations: </font></font><br><font dir="auto" ><font dir="auto" >Ensure smooth communication with suppliers to guarantee compliance with contractual terms. </font></font><br><font dir="auto" ><font dir="auto" >Contribute to securing supplies by anticipating needs and proposing alternatives </font></font><br><font dir="auto" ><font dir="auto" >; evaluate supplier performance (quality, costs, lead times, service) and contribute to maintaining long-term relationships. </font></font><br><font dir="auto" ><font dir="auto" >Adhere to internal procedures and continuous improvement: </font></font><br><font dir="auto" ><font dir="auto" >Apply internal control procedures and rules regarding purchasing and supply. </font></font><br><font dir="auto" ><font dir="auto" >Participate in the continuous improvement of purchasing processes by proposing optimization actions . </font></font><br><font dir="auto" ><font dir="auto" >Participate in internal and external audits. </font></font><br><br><font dir="auto" ><font dir="auto" ><b>YOUR PROFILE </b></font></font><br><font dir="auto" ><font dir="auto" >Education: </font></font><br><font dir="auto" ><font dir="auto" >Bachelor's degree (or equivalent) in Purchasing Management, Supply Chain, or a related </font></font><br><font dir="auto" ><font dir="auto" >field Experience: </font></font><br><font dir="auto" ><font dir="auto" >2 years of experience as a Procurement Specialist or in a similar role </font></font><br><font dir="auto" ><font dir="auto" >Skills: </font></font><br><font dir="auto" ><font dir="auto" >Mastery of the procurement/purchasing process </font></font><br><font dir="auto" ><font dir="auto" >Basic knowledge of logistics, transportation, and inventory management </font></font><br><font dir="auto" ><font dir="auto" >Proficiency in Microsoft Office (Excel, Word) </font></font><br><font dir="auto" ><font dir="auto" >Rigor and organization </font></font><br><font dir="auto" ><font dir="auto" >Responsiveness and prioritization skills </font></font><br><font dir="auto" ><font dir="auto" >Strong interpersonal and negotiation skills </font></font><br><font dir="auto" ><font dir="auto" >Good knowledge of Business Central (+) </font></font><br><font dir="auto" ><font dir="auto" >BU: International - Africa </font></font><br><br></div></section>