Security Officer Jobs in Morocco
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p><font dir="auto" ><font dir="auto" >Context</font></font></p> <p><font dir="auto" ><font dir="auto" >As part of the development of its IT outsourcing and user support activities, our IT services company is looking for a </font></font><strong><font dir="auto" ><font dir="auto" >Level 1/Level 2 Support Lead</font></font></strong><font dir="auto" ><font dir="auto" > . As a true operational expert, you will manage the local and remote support activities, guarantee the quality of service delivered to clients and support the skills development of technicians.</font></font></p> <p><font dir="auto" ><font dir="auto" >Main missions</font></font></p> <p><font dir="auto" ><font dir="auto" >Management of Support Activities</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Supervise the daily activity of the N1 and N2 support teams.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure compliance with SLAs and contractual commitments.</font></font></li> <li><font dir="auto" ><font dir="auto" >Prioritize incidents and coordinate resolution actions.</font></font></li> <li><font dir="auto" ><font dir="auto" >Monitor key performance indicators (KPIs) and produce associated reports.</font></font></li> <li><font dir="auto" ><font dir="auto" >Organize and lead team meetings and operational points.</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Incident and request management</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Responding to complex or critical incidents requiring advanced expertise.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure escalation to N3 teams, publishers or suppliers when necessary.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the quality of ticket processing and compliance with procedures.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in crisis management and escalation cells.</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Functional management and support</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >To provide functional supervision to N1 and N2 technicians.</font></font></li> <li><font dir="auto" ><font dir="auto" >To distribute the workload and optimize available resources.</font></font></li> <li><font dir="auto" ><font dir="auto" >To train and support employees in their skills development.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the application of ITIL best practices and internal processes.</font></font></li> </ul> <p>Am lioration continue</p> <ul> <li><font dir="auto" ><font dir="auto" >Identify areas for improvement in support processes.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in the creation and updating of the knowledge base.</font></font></li> <li><font dir="auto" ><font dir="auto" >Propose actions aimed at reducing the volume of recurring incidents.</font></font></li> <li><font dir="auto" ><font dir="auto" >Contribute to projects for the transformation and improvement of support tools.</font></font></li> </ul> <p>Relation client</p> <ul> <li><font dir="auto" ><font dir="auto" >to be the preferred point of contact for clients on operational matters.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in monitoring committees and service reviews.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure proactive communication on major incidents and action plans.</font></font></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications </b></p><div> <p>Comp tences techniques</p> <p><font dir="auto" ><font dir="auto" >Systems and Environments</font></font></p> <ul> <li>Windows 10/11</li> <li>Windows Server</li> <li>Microsoft 365</li> <li>Active Directory / Azure AD (Entra ID)</li> <li>Exchange Online</li> <li>Teams</li> <li><font dir="auto" ><font dir="auto" >Intune (appr ci )</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Networks</font></font></p> <ul> <li>TCP/IP</li> <li><font dir="auto" ><font dir="auto" >LAN / WAN</font></font></li> <li>VPN</li> <li><font dir="auto" ><font dir="auto" >Wi-Fi</font></font></li> <li>DNS / DHCP</li> </ul> <p><font dir="auto" ><font dir="auto" >Tools</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >ITSM tools (ServiceNow, EasyVista, GLPI, Jira Service Management, etc.)</font></font></li> <li><font dir="auto" ><font dir="auto" >Remote access tools</font></font></li> <li>Supervision et monitoring</li> <li>Suite Microsoft Office</li> </ul> <p>M thodologies</p> <ul> <li>ITIL Foundation ou quivalent</li> <li><font dir="auto" ><font dir="auto" >Incident, problem and change management</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Search profile</font></font></p> <p>Formation</p> <ul> <li><font dir="auto" ><font dir="auto" >Bachelor's degree (3 years of higher education) or Master's degree (5 years of higher education) in Computer Science, Networks or Information Systems.</font></font></li> </ul> <p>Exp rience</p> <ul> <li><font dir="auto" ><font dir="auto" >Significant experience in N1/N2 user support.</font></font></li> <li><font dir="auto" ><font dir="auto" >Successful first experience in coordinating or managing a support team.</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience in a multi-site environment and/or IT services company is highly valued.</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Behavioral skills</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Leadership and ability to unite a team.</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent customer service skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Analytical and problem-solving skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Priority management and stress resistance.</font></font></li> <li><font dir="auto" ><font dir="auto" >Team spirit and communication skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Rigour, autonomy and proactivity.</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Key Performance Indicators (KPIs)</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Compliance with SLAs.</font></font></li> <li><font dir="auto" ><font dir="auto" >First-level solution rate.</font></font></li> <li><font dir="auto" ><font dir="auto" >Average incident handling time.</font></font></li> <li>Satisfaction client (CSAT).</li> <li><font dir="auto" ><font dir="auto" >Number of incidents r currents.</font></font></li> <li><font dir="auto" ><font dir="auto" >Quality and completeness of the documentation.</font></font></li></ul></div><p></p></section>
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Company culture : <p><strong>O&D Services</strong> stands out for its <strong>strongly cooperative culture</strong>, centered on people, trust and teamwork. A close and supportive management style promotes empowerment, skill development and employee well-being within a positive work environment. This collaborative foundation is reinforced by a <strong>structured organizational approach</strong> that ensures efficiency and reliability. Innovation plays a complementary role by encouraging initiative and openness to new ideas, while performance-driven competition remains a more secondary aspect of the culture.
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<br> Job : <p>Are you looking for a challenging position in a dynamic environment? Join our growing team in the <strong>Offshoring / Nearshoring</strong> sector! Based in <strong>Sidi Maarouf</strong>, this <strong>API / Fullstack Developer</strong> position offers you the opportunity to contribute to innovative projects and collaborate with a talented team. Your main mission will be to design, develop, and maintain high-quality web applications.</p><br><br><p>As an <strong>API/ Full Stack developer,</strong> you will play a key role in improving our data management and CRM processes through the design and deployment of high-quality <strong>APIs</strong>, as well as creating innovative features.</p><br><br><p>1. Design and develop <strong>APIs</strong> to populate our databases and our CRM.<br>2. Develop features to improve the comfort and productivity of our employees.<br>3. Connect our tools with external platforms such as <strong>Brevo</strong>, etc.<br>4. Carry out development tasks for our clients (<strong>APIs, various automation</strong>, etc.)<br>5. Bonus: Have experience in creating complex mobile applications for businesses. We want to develop a mobile version of our CRM.</p><br><br><p>This position will allow you to develop your skills and expertise in web development, while contributing to the success of our projects.</p><br><br> <br> <br> Required profile : <p>To succeed in this role, a degree level of <strong>BAC+3/4 to BAC+5 </strong> in <strong>Computer Science</strong> is required. Further training in web development will be a significant asset. Your initial education has provided you with a solid foundation in software development and has allowed you to develop your analytical and problem-solving skills.</p><br><br><p>Professional experience of <strong>at least 2 years</strong> in API development, Webservices, and web applications is desired. This experience has allowed you to develop practical development skills and has accustomed you to working in a team. </p><br><br><p>You have strong web development skills. You have the ability to solve problems and work in a team, in a stimulating and demanding environment. Here is a list of essential skills :</p><br><br><ul><li><strong>Technical Skills: PHP, Symfony, Angular, JavaScript.</strong></li><li><strong>Solid experience in designing and developing APIs, using languages such as Python, Java, and JavaScript/Json.</strong></li><li><strong>Proficiency in handling data in Excel format and knowledge of data integration.</strong></li><li><strong>Ability to work in a team, communicate effectively, and translate functional requirements into technical solutions.</strong></li><li><strong>Creativity to solve complex technical challenges and propose innovative solutions.</strong></li><li><strong>Experience with mobile technologies is a plus.</strong></li></ul><p>If you are a rigorous, creative person motivated to take on new challenges, then this position is for you.</p><br><br> <br><br> </div>
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<span><br>Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you�ll be better prepared to pursue opportunities post graduation. Here�s to exploring, kickstarting your dream career, and joining us on your journey!<br>To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!<br>Marriott International is the world�s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?<br>marriotthotelinternship<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span>About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia.<br> Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.<br> Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.<br> Role Type: Full-time Engagement: Independent Contractor Job Summary We’re looking for a driven, confident, and highly communicative Arabic-speaking Sales Development Representative to join a fast-paced sales team.<br> This is a high-volume outbound sales role, so you should be comfortable spending a significant portion of your day on the phone, speaking with prospective customers, qualifying opportunities, and booking meetings for the sales team.<br> You must be fluent in Arabic and English , with strong verbal communication skills in both languages.<br> Previous B2B sales, business development, lead generation, cold calling, or appointment-setting experience is highly preferred.<br> If you thrive in a target-driven environment, enjoy speaking with prospects, and aren't afraid to pick up the phone, this remote sales job could be a great fit.<br> Key Responsibilities Conduct a high volume of outbound calls to prospective customers every day.<br> Engage and communicate professionally with prospects in both Arabic and English .<br> Prospect into businesses and identify relevant decision-makers and potential customers.<br> Qualify inbound and outbound leads based on defined criteria.<br> Build rapport quickly and confidently handle objections over the phone.<br> Book qualified meetings and sales appointments for the wider sales team.<br> Follow up consistently with prospects across phone, email, and other outreach channels.<br> Maintain accurate prospect and activity records within the company's CRM.<br> Meet and exceed activity, meeting-booking, and other sales KPIs.<br> Collaborate closely with Account Executives and other members of the sales team to improve conversion rates.<br> Fully remote role with flexible working hours Work with high-growth international companies Clear career progression to Account Executive and beyond Performance-based bonuses and incentives Direct hire with global clients (not outsourced) Ongoing training, mentorship, and sales development support Fluent Arabic speaker – required.<br> Fluent English – required , with excellent spoken and written communication skills.<br> Comfortable making high volumes of outbound calls every day – essential.<br> Previous experience in B2B sales, Sales Development, Business Development, cold calling, lead generation, or appointment setting is strongly preferred.<br> Confident speaking with business prospects and decision-makers over the phone.<br> Resilient, persistent, and comfortable handling rejection and objections.<br> Target-driven with a strong desire to achieve and exceed sales KPIs.<br> Strong organizational and follow-up skills.<br> Comfortable using CRM systems and sales prospecting tools.<br> Reliable internet connection and a professional remote-working environment.<br></span> </div>
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<br> Company culture : <p><strong>Cnexia</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. It also integrates an <strong>innovation component</strong> that encourages initiative, adaptability and experimentation. Finally, a structured <strong>organizational culture</strong> underpins the whole by ensuring process rigor, reliability and operational efficiency.
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<br> Job : <p><span>Manage initial and ongoing training</span></p><br><br><p><span>Ensure alignment between training capacity, recruitment needs, and ramp-up plans.</span></p><br><br><p><span>Supervise the planning and allocation of trainers and ensure compliance with Bell standards and curricula.</span></p><br><br><p><span>Manage the integration of new employees until they go live.</span></p><br><br><p><span>Analyze post-training performance, anticipate capacity needs, and secure business continuity plans.</span></p><br><br><p><span>Directly manage Trainer Leads, the Talent Development Lead, and instructional design functions.</span></p><br><br><p><span>Set objectives, monitor performance, and clarify expected roles, responsibilities, and standards.</span></p><br><br><p><span>Develop the pedagogical, managerial, and digital skills of the teams.</span></p><br><br><p><span>Develop versatility, backup mechanisms, and internal potential.</span></p><br><br><p><span>Instill a culture of collaboration, accountability, feedback, and continuous improvement.</span></p><br><br><p><span>Oversee the management of internal qualifying programs and ensure the quality of professional paths and other development programs.</span></p><br><br><p><span>Translate the directions of the Talent and Development Department into an operational roadmap.</span></p><br><br><p><span>Manage KPIs and dashboards and present results, risks, and priorities in governance meetings.</span></p><br><br><p><span>Maintain close collaboration with Bell, Operations, Hiring & Onboarding, People, Quality, WFM, and support functions.</span></p><br><br><p><span>Contribute to the management of the training budget, optimization of investments, and measurement of business impact.</span></p><br><br><p><span>Contribute to the definition and evolution of skills frameworks.</span></p><br><br><p><span>Oversee leadership, soft skills, language, and support function development programs.</span></p><br><br><p><span>Manage training plans and initiatives carried out with external partners.</span></p><br><br><p><span>Support internal mobility and promotions with Hiring, People, and Operations, and measure program impact.</span></p><br><br><p><span>Oversee instructional engineering and design, and ensure standardization of paths and materials.</span></p><br><br> <br> <br> Required profile : <strong>Job offer description</strong><br><p><span>Manage initial and ongoing training</span></p><br><br><p><span>Ensure alignment between training capacity, recruitment needs, and ramp-up plans.</span></p><br><br><p><span>Supervise the planning and allocation of trainers and ensure compliance with Bell standards and curricula.</span></p><br><br><p><span>Manage the integration of new employees until they go live.</span></p><br><br><p><span>Analyze post-training performance, anticipate capacity needs, and secure business continuity plans.</span></p><br><br><p><span>Directly manage Trainer Leads, the Talent Development Lead, and instructional design functions.</span></p><br><br><p><span>Set objectives, monitor performance, and clarify expected roles, responsibilities, and standards.</span></p><br><br><p><span>Develop the pedagogical, managerial, and digital skills of the teams.</span></p><br><br><p><span>Develop versatility, backup mechanisms, and internal potential.</span></p><br><br><p><span>Instill a culture of collaboration, accountability, feedback, and continuous improvement.</span></p><br><br><p><span>Oversee the management of internal qualifying programs and ensure the quality of professional paths and other development programs.</span></p><br><br><p><span>Translate the directions of the Talent and Development Department into an operational roadmap.</span></p><br><br><p><span>Manage KPIs and dashboards and present results, risks, and priorities in governance meetings.</span></p><br><br><p><span>Maintain close collaboration with Bell, Operations, Hiring & Onboarding, People, Quality, WFM, and support functions.</span></p><br><br><p><span>Contribute to the management of the training budget, optimization of investments, and measurement of business impact.</span></p><br><br><p><span>Contribute to the definition and evolution of skills frameworks.</span></p><br><br><p><span>Oversee leadership, soft skills, language, and support function development programs.</span></p><br><br><p><span>Manage training plans and initiatives carried out with external partners.</span></p><br><br><p><span>Support internal mobility and promotions with Hiring, People, and Operations, and measure program impact.</span></p><br><br><p><span>Oversee instructional engineering and design, and ensure standardization of paths and materials.</span></p><br><br><strong>Required skills and experience</strong><br><p><span>A Bachelor's degree or Master's degree (Bac+4/5) in Human Resources, Management, Training, Instructional Design, Project Management, or equivalent field.</span></p><br><br><p><span>Significant experience in Learning & Development, training, operations, or talent development, with team management and cross-functional project leadership.</span></p><br><br><p><span>Experience in a contact center / BPO / telecom or a highly operations-oriented environment is a significant asset.</span></p><br><br><p><span>Perfect command of French and English combined with very good writing skills.</span></p><br><br><p><span>Proficiency in the Office suite.</span></p><br><br><p><span>Natural leadership and managerial presence.</span></p><br><br><p><span>Excellent interpersonal communication and cross-functional collaboration skills.</span></p><br><br><p><span>Structured thinking, analytical and synthesis skills.</span></p><br><br><p><span>Agility, adaptability, and ability to challenge diplomatically.</span></p><br><br><p><span>Results-oriented, data-driven, and continuous improvement mindset.</span></p><br><br><p><span>Very good time management and a strong sense of priority management.</span></p><br><br><p><span>Ability to bridge strategic vision and operational reality.</span></p><br><br> <br><br> </div>
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Company culture : <p><strong>Cosumar</strong> is characterized by a corporate culture centered on <strong>collaboration</strong>, where human relationships, teamwork and employee support play an important role. This collaborative approach is reinforced by a strong <strong>organizational</strong> dimension, ensuring rigor, efficiency and process reliability. The company also values <strong>performance</strong> and goal achievement, while maintaining openness to <strong>innovation</strong> and continuous improvement. This balance fosters a structured, people-oriented and progress-driven work environment.
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<br> Job : <p>Join a dynamic company in the Agri-food sector as a MANUFACTURING TECHNICIAN at one of our sites located in the DOUKKALA region. This is a unique opportunity to actively contribute to production processes in a stimulating environment.</p><br><br><p>Your main tasks will include:</p><br><br><p>Ensure maintenance of technological equipment:<br>• Prepare the maintenance program taking into account the pre-established maintenance plan and the analysis of the breakdown history during the campaign<br>• Proceed with the opening, dismantling, and diagnosis of equipment and establish the list of spare parts (PDR) needed for interventions<br>• Check the availability of spare parts in coordination with the storekeeper and act accordingly<br>• Ensure the maintenance program is carried out within the deadlines<br>• Propose improvement actions to the line manager and implement validated actions<br>• Support service providers in carrying out outsourced maintenance work<br>• Prepare the weekly progress report of the work and send it to the line manager</p><br><br><p>• Participate in mechanical tests of equipment and ensure the work is carried out to remove reservations made by the testing commission</p><br><br><p>• Perform hot tests of the station, check interlocks, and remedy any potential malfunctions<br>Campaign:<br>Configure the station's equipment according to operating requirements and management instructions<br>• Prepare and commission the station's equipment in coordination with the power plant and the<br>distribution station<br>Operate the drying and pelletizing station:<br>• Prepare your workstation and familiarize yourself with operating and maintenance instructions<br>• Monitor the progress of the process parameters and act appropriately<br>• Consult laboratory analysis results and act accordingly<br>• Start and monitor the cleaning operation of the relevant machines.<br>• Fill out tracking sheets<br>• Inform management of any significant event related to the station's operation<br>• At the end of the campaign, clean and maintain the equipment<br>Monitor the proper functioning of equipment:<br>Perform rounds to check the proper functioning of equipment and notify the relevant maintenance department in case of malfunction<br>• Monitor the proper progress of the packaging operation<br>• Perform maintenance tasks within your responsibility (greasing, oil level, etc.)<br>Prevent HSE risks in your activities:<br>• Participate in identifying risks in your work area<br>• Observe prescribed precautions and protections<br>• Apply standards in every action<br>Participate in continuous improvement projects:<br>• Ensure the optimization and achievement of energy consumption objectives<br>• Conduct briefing and debriefing meetings with the line manager<br>• Propose improvement actions to the line manager for validation and implement validated actions </p><br><br> <br> <br> Required profile : <p>You have a Bac+2/3 level education in process engineering, electromechanics, or equivalent.</p><br><br><p>Experience as an intern in a similar role is required, ideally in the agri-food sector or heavy industry.</p><br><br><p>If you see yourself in this profile and are ready to take on this challenge, do not hesitate to apply quickly using the button "Send my CV to the recruiter" below.</p><br><br> <br><br> </div>
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Company culture : <p><strong>Cosumar</strong> is characterized by a corporate culture centered on <strong>collaboration</strong>, where human relationships, teamwork and employee support play an important role. This collaborative approach is reinforced by a strong <strong>organizational</strong> dimension, ensuring rigor, efficiency and process reliability. The company also values <strong>performance</strong> and goal achievement, while maintaining openness to <strong>innovation</strong> and continuous improvement. This balance fosters a structured, people-oriented and progress-driven work environment.
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<br> Job : <p>Join a dynamic company in the Agri-food sector as a <strong>PROCESS TECHNICIAN</strong> at one of our sites located in the <strong>Loukkos</strong> region. This is a unique opportunity to actively contribute to production processes in a stimulating environment.</p><br><br><p>Your role will be essential in optimizing manufacturing processes, ensuring product compliance, and adhering to safety standards. The goal is to guarantee efficient, high-quality production.</p><br><br><p>Your main tasks will include:</p><br><br><p>Ensuring maintenance of technological equipment:<br>• Prepare the maintenance program considering the pre-established maintenance plan and analysis of<br>past breakdowns during the campaign<br>• Open, dismantle, and diagnose equipment and establish the list of spare parts needed for interventions<br>• Check the availability of spare parts in coordination with the storekeeper and act accordingly<br>• Ensure the maintenance program is carried out within the deadlines<br>• Propose improvement actions to the line manager and implement validated actions<br>• Support external service providers in carrying out outsourced maintenance work<br>• Prepare the weekly progress report of the work and send it to the line manager<br>Perform and/or participate in tests:<br>• Participate in mechanical tests of equipment and ensure work is done to remove reservations made by the testing committee<br>• Perform hot tests of the station, check interlocks, and correct any malfunctions<br>Campaign:<br>Configure the station's equipment according to operational requirements and management instructions<br>• Prepare and commission the station's equipment in coordination with the power plant and the distribution station<br>Operate the drying and pelletizing station:<br>• Prepare your workstation and familiarize yourself with operating and maintenance instructions<br>• Monitor the process parameters and act appropriately<br>• Consult laboratory analysis results and act accordingly<br>• Start and monitor the cleaning operation of the relevant machines.<br>• Complete tracking forms<br>• Inform management of any significant events related to the station's operation<br>• At the end of the campaign, clean and preserve the equipment<br>Monitor the proper functioning of equipment:<br>Perform rounds to check the proper functioning of equipment and notify the relevant maintenance department in case of malfunction<br>• Monitor the smooth running of the packaging operation<br>• Perform maintenance tasks that are your responsibility (lubrication, oil level, etc.)<br>Prevent HSE risks in your activities:<br>• Participate in identifying risks in your work area<br>• Observe prescribed precautions and protections<br>• Apply standards in every action<br>Participate in continuous improvement projects:<br>• Ensure optimization and achievement of energy consumption objectives<br>• Conduct briefing and debriefing meetings with the line manager<br>• Propose improvement actions to the line manager for validation and implement validated actions </p><br><br> <br> <br> Required profile : <p>You have a Bac+2/3 level education in process engineering, electromechanics, or equivalent.</p><br><br><p>Internship experience in a similar role is required, ideally in the agri-food sector or heavy industry.</p><br><br><p>If you see yourself in this profile and are ready to take on this challenge, do not hesitate to apply quickly using the button "Send my CV to the recruiter" below.</p><br><br> <br><br> </div>
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<p><b>KEY DIMENSIONS: SCOPE & SCALE </b></p><br><p>The Customer Engagement Lead role is designed to focus exclusively on customer engagement at the country level. This role assumes paramount importance in directly engaging with customers, understanding their needs and preferences, and driving strategies that enhance customer satisfaction and loyalty.</p><br><ul><li><b>Customer Strategic Focus:</b> Lead the development of a customer-centric strategic focus that aligns with overall business objectives, identifying key opportunities to enhance engagement and satisfaction.<ul><li><b>Customer Persona Development:</b> Craft detailed customer personas based on robust data and insights, enabling the team to deeply understand the motivations, challenges, and behaviors of different customer segments.</li><li><b>Customer Journey Mapping:</b> Map out comprehensive customer journeys for each persona, identifying key touchpoints and opportunities to engage and add value</li><li><b>Customer Engagement Plan: </b>Design and implement a strategic customer engagement plan that leverages identified personas and journey insights with detail specific activities, channels, and messages tailored to engage each segment effectively, driving meaningful interactions and building strong relationships</li></ul></li><li><b>Go-to-Market </b><ul><li><b>Channel Assessment & Choices:</b> Conduct thorough assessments of available go-to-market channels, evaluating their effectiveness in reaching target customer segments. Make strategic choices about which channels to prioritize based on alignmenet with customer preferences and behaviors, ensuring efficient and impactful reach</li><li><b>Call Plan by Channel: </b>Develop detailed call plans for each chosen channel, outlining the frequency, messaging and objectives of interactions. This planning ensures that all customer communications are consistent, personalized, and strategically timed to optimize engagement and response rates</li></ul></li><li><b>Glocal Context Elaboration: </b>Articulate a “glocal” strategy that balances global brand strategies with local market nuances. This involves adapting global engagement initiatives to fit local customer preferences and regulatory environments, ensuring strategies are both globally aligned and locally resonant.</li></ul><p><b>ROLE RESPONSIBILITIES</b></p><br><p>Lead and execute innovative customer engagement strategies within the assigned geography/country, prioritizing direct interactions with customers. The role aims to embody and advocate for a “Customer First” philosophy, ensuring that all engagement initiatives are deeply aligned with customer needs, thereby driving satisfaction and loyalty.</p><br><ul><li><b>Customer Engagement Strategy:</b> Develop and implement a comprehensive customer engagement strategy that prioritizes direct, meaningful interactions, leveraging insights to drive engagement and satisfaction<ul><li><b>Design customer journeys:</b> Ensure the personalization of customer interactions & content across channels</li><li><b>Analyze touchpoints across the customer journey:</b> Leverage data to understand individual preferences and tailor the customer experience, ensuring a more personalized and relevant engagement</li><li><b>Content Strategy Plan:</b> Develop the adapted content, on a glocal manner, in respect of the regulatory frame & in coordination with the dedicated partner functions (medical, regulatory...)</li><li><b>Collaboration with Brand Leads:</b> Work closely with Brand Leads to ensure that engagement strategies complement and amplify brand strategies, align with the overall objectives</li></ul></li><li><b>Omni-Channel Engagement:</b> Utilize an omni-channel approach to engage customers across multiple platforms, ensuring consistency and personalization in all communications to meet customers where they are.<ul><li>Map out the entire customer journey, identifying touchpoints across various channels.</li><li>Analyze how customers interact with the brand at each touchpoint and work to optimize these interactions for a seamless and positive experience.</li></ul></li><li><b>Customer</b> <b>Insight and Analysis:</b><ul><li>Collect customer feedback and insights to identify areas for improvement</li><li>Enhance customer satisfaction, loyalty, and overall experience by addressing pain points and meeting customer expectations</li></ul></li><li><b>Cross-Functional Leadership: </b>Lead the customer engagement with a strong “Customer First” ethos, empowering team members to innovate and excel in their engagement initiatives<ul><li>Work in close cooperation with the salesforce optimizing processes and systems to ensure a seamless and positive customer journey</li><li>Ensure that employees understand and deliver a positive customer experience is a key aspect of CX roles. This involves training employees to meet customer expectations and handle various customer interactions effectively</li><li><b>Work in Agile when possible </b>with the transversal team when possible, with an innovation mindset</li></ul></li></ul><p><b>MAIN REQUIREMENTS </b></p><br><ul><li><b>Education Background:</b> Minimum Bachelor’s degree in Marketing, Business Administration, or any related field</li><li><b>Pharmaceutical Industry Understanding:</b> Deep understanding of the pharmaceutical industry’s regulatory environment, market dynamics and customer engagement</li><li><b>Customer knowledge:</b> Understanding HCPs preferred experiences. Deep knowledge of key clients & the end-to-end customer journey. CX professionals need to identify and map out the various touchpoints and interactions customers have with the company, from initial awareness to post-purchase support.</li><li><b>Strong expertise in Omnichannel and Channel mix </b> </li><li><b>Knowledge and experience of innovative methodologies such as scrum, lean start up</b>, nudge and design thinking. Out of the box thinker, always searching for new opportunities</li><li><b>Technical proficiency:</b> Experience with digital engagement tools, AI applications for customer insights, and familiarity with Agile methodologies</li><li><b>Language Proficiency:</b> Fluent in the primary language(s) of the country or countries of operation, with strong communication skills</li><li><b>Role model</b> of PTW behaviours</li></ul><p><b>CRITICAL EXPERIENCES REQUIRED TO BE SUCCESSFUL IN THE ROLE (detailed) </b></p><br><ul><li><b>Customer Engagement Strategy Execution: </b>Proven track record of developing and implementing successful customer engagement strategies that have significantly improved customer satisfaction and loyalty</li><li><b>Experience in Customer Engagement:</b> Proven experience in Leading customer engagement or relationship management initiatives, preferably within the healthcare or pharmaceutical sector. This includes a track record of delivering exceptional customer experiences and a deep understanding of customer engagement channels and tools.</li><li><b>Digital Transformation Initiatives:</b> Hands-on experience in leading digital transformation projects, specifically those enhancing customer engagement through AI and data analytics</li><li><b>Agile Project Leadership:</b> Demonstrated ability to manage projects using Agile methodologies, effectively leading cross-functional teams and adapting strategies in a dynamice, fast-paced environment</li><li><b>Regulatory compliance:</b> Experience ensuring all customer engagement activities comply with local regulations and ethical standards, particularly in the pharmaceutical or healthcare industry</li></ul><p><b>PROFESSIONAL SKILLS THAT MAKE THE DIFFERENCE</b></p><br><ul><li><b>Strategic and Analytical Thinking:</b> Ability to leverage insights and data to develop and execute effective customer engagement strategies</li><li><b>Leadership in a Customer Centric Environment: </b>Demonstrated ability to lead by example, fostering a “Customer First” culture within the team and across the organization</li><li><b>Customer-Centric Mindset:</b> A deep commitment to understanding and prioritizing the customer’s needs and preferences. Demonstrated experience in implementing strategies that enhance customer satisfaction and loyalty is essential.</li><li><b>Adapability and Creativity:</b> Flexibility to adapt strategies in real-time based on customer feedback and market changes, and creativity in finding new ways to engage and delight customers</li><li><b>Collaborative skills:</b> Strong collaborative skills to work effectively with Brand Leads and cross-functional teams, ensuring alignmenet between customer engagement and brand strategies.</li><li>Ability and mindset to adapt to new ways of working such as <b>Agile. </b>Leveraging Agile methodologies for cross-team project and initiatives.</li><li><b>Technical Proficiency:</b> Proficiency in digital engagement tools and platforms, with a strong understanding of how AI can be applied to enhance customer interactions and personalize communication</li></ul>Pursue <i>progress</i>, discover <i>extraordinary</i><p>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.</p><br><p>At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.</p><br><p>Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!</p><br> </div>
Renforcer le lien migration-développement en Afrique (Consultant pour les Comores)
Research & Development
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Result of Service<br>Le consultant contribuera à la production des documents suivants (en format électronique) : • Le rapport d’analyse du contexte national relatif aux cadres existants (juridiques, réglementaires, d’investissement, etc.) en matière d’envois de fonds et de contribution de la diaspora au développement aux Comores, • Note de politiques publiques (policy brief) sur la contribution de la diaspora comorienne au développement • Le cadre réglementaire et institutionnel efficace, incluant les des réformes politiques et des outils/instruments stratégiques adaptés aux besoins de la diaspora pour orienter les transferts de fonds vers l’investissement ; • La feuille de route détaillée pour la mise en place du cadre identifié et des outils stratégiques associés, ainsi qu’un plan d’action clair visant à optimiser les investissements de la diaspora et leur contribution au développement des Comores. • Un rapport et d’une boîte à outils sur l’intégration des contributions de la diaspora dans les politiques de développement aux Comores ; • Tous les documents, notes conceptuelles et présentations nécessaires aux réunions de validation et atelier de dissémination, ainsi qu’aux ateliers de renforcement des capacités. La performance du consultant sera évaluée sur la base des éléments suivants : • Le respect des délais de soumission des livrables ; • La mise en œuvre des activités nationales et des ateliers ; • L’alignement avec les objectifs et la méthodologie définis dans les termes de référence ; • La qualité des rapports produits, telle qu’appréciée à travers les commentaires reçus. Tous les travaux doivent être originaux et inclure les références appropriées aux auteurs et aux sources de données ; • La connaissance du contexte économique national. Le consultant mettra à la disposition de la CEA et du Ministère des Finances, du Budget et du Secteur bancaire l’ensemble des documents, bases de données (le cas échéant, de préférence en format Excel), figures et présentations. L’ensemble des livrables devra être rédigé en langue française.<br> Work Location<br>COMOROS<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Contexte et justification de l’appui Les diasporas contribuent de manière significative au développement durable tant des pays d’accueil que des pays d’origine, en apportant des contributions économiques, sociales et culturelles diversifiées. Elles transfèrent des volumes importants de fonds ainsi que des compétences acquises dans les pays de destination, générant des avantages positives pour les pays d’origine, notamment en matière de transfert de technologies et d’innovation au service du développement national. Les diasporas mobilisent également des ressources financières pour des investissements individuels ou collectifs, visant à améliorer les conditions de vie et/ou à générer des rendements économiques. Malgré cette importance croissante, les politiques relatives aux diasporas demeurent moins développées et insuffisamment prise en compte. Les envois de fonds constituent un levier essentiel du développement et ont des effets significatifs sur la croissance économique, en soutenant la consommation, l’investissement et les dépenses sociales (éducation, santé, protection sociale). Au cours des dernières années, les flux de transferts de fonds ont connu une augmentation notable et représentent désormais la principale source de financement externe dans de nombreux pays africains, dépassant l’aide publique au développement (APD) et les investissements directs étrangers (IDE). Toutefois, la contribution positive des diasporas internationaux, en particulier des envois de fonds, demeure insuffisamment valorisée. Malgré certains progrès, les efforts visant à tirer pleinement parti de ces contributions restent en deçà de leur potentiel, en particulier dans le contexte africain. Une meilleure compréhension de la contribution des diasporas et l’élaboration de politiques publiques adaptées, visant à les protéger et à les autonomiser, sont essentielles pour maximiser les bénéfices de la migration. Dans ce contexte, la CEA met en œuvre un programme intitulé « Renforcer le lien migration-développement en Afrique » (2024-2028) afin de renforcer les capacités de 6 pays à intégrer la contribution de la diaspora dans leurs stratégies nationales de développement. L’objectif est d’optimiser l’impact des transferts de fonds effectués par les travailleurs du secteur formel de la diaspora vers leur pays d’origine, contribuant ainsi à un développement durable. Aux Comores, ces transferts de fonds représentent une source essentielle de financement du développement (plus de 20 % du PIB) et leur utilisation pourrait être encore plus efficace si le cadre, politiques, réformes et les outils adéquats étaient mis en place pour les orienter vers l’investissement. Fonctions et responsabilités Sous la supervision directe du Chef de la Section des initiatives sous-régionales et du responsable de programme chargée des affaires économiques, et sous la supervision générale du Directeur du Bureau sous-régional pour l’Afrique du Nord, le consultant fournira un appui technique et opérationnel afin de faciliter l’intégration des contributions de la diaspora dans l’agenda de développement des Comores et l’élaboration d’un cadre adéquat permettant de mieux valoriser ces contributions. Il travaillera en étroite collaboration avec le ministère des Finances du Budget et du Secteur bancaire pour : • Collecter et fournir les informations et données nécessaires ; • Appuyer la préparation du rapport d’analyse de la situation nationale en fournissant des contributions contextuelles, facilitant les consultations avec les parties prenantes et garantissant la validation des résultats afin d’assurer leur adéquation avec le contexte national ; il contribuera également à la collecte et l’analyse des données et informations nationales relatives aux aspects institutionnels, juridiques et financiers des envois de fonds et à leur contribution au développement durable ; • Contribuer à l’appui technique au budget citoyen 2027 qui va accompagner la loi de Finances • Apporter l’appui nécessaire à l’élaboration et à l’adaptation contextuelle de la Boite à outils (Toolkit) pour intégrer la composante transferts de fonds et contribution de la diaspora dans les stratégies et politiques nationales. • Assurer l’organisation des réunions nationales et des ateliers, y compris la gestion des aspects logistiques, la coordination avec les parties prenantes, la préparation des documents de travail et le bon déroulement des activités. Résultats attendus de la mission Dans les délais impartis, le consultant contribuera à la production des livrables suivants : 1. Contribution au rapport d’analyse de la situation nationale, incluant la collecte de données, les contributions des parties prenantes et la validation de l’évaluation des cadres institutionnels, juridiques et financiers relatifs aux envois de fonds et au développement durable ; 2. Contribution à l’élaboration du cadre réglementaire et institutionnel adéquat, incluant des apports sur le contexte national, les options de politiques publiques et les perspectives des parties prenantes afin d’assurer la pertinence et la faisabilité des recommandations et ainsi qu’ à l’élaboration d’une feuille de route détaillée et d’un plan d’action, incluant l’appui à la définition des actions, des échéanciers, des mécanismes de coordination et des dispositifs de suivi-évaluation, en vue de renforcer l’investissement de la diaspora et sa contribution au développement aux Comores. 3. Contribution à l’appui technique au budget citoyen 2027 4. Contribution à l’élaboration d’un rapport et d’une boîte à outils sur l’intégration des contributions de la diaspora dans les politiques nationales de développement aux Comores ; 5. Contribuer et participer au différents ateliers et réunions de validation des livrables ainsi qu’aux ateliers de renforcement des capacités Le calendrier et les échéances des livrables seront définis d’un commun accord entre le consultant, le Ministère des Finances, du Budget et du Secteur bancaire et le SRO-NA.<br> Qualifications/special skills<br>Au minimum, un Diplôme universitaire supérieur (Master ou équivalent) en économie, Finances, statistiques ou domaines connexes est requis. Un minimum de cinq d’expérience en économie et en finance est requis Connaissance du contexte économique, institutionnel et politique des Comores est désirable Une expérience avérée en analyse des politiques économiques au niveau national, ainsi qu’une bonne maîtrise des dynamiques liées à la migration, aux transferts de fonds et à l’engagement de la diaspora, constitue un avantage<br> Languages<br>L'anglais et le français sont les langues de travail du Secrétariat de l'ONU. Pour cette consultation, la maîtrise de la langue française est exigée. La maîtrise de l’anglais ou l’arabe est un avantage<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).<br>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p><span>Finance Specialist: Clinvet Morocco</span><br></p><br>
<p><span>Clinvet Morocco is looking for a Finance Specialist to join our Finance team. This position is ideal for a detail-oriented finance professional with a solid background in accounting, taxation, and Moroccan corporate legal compliance. The successful candidate will support the local finance function by preparing accurate financial information for the central Clinglobal Finance team while taking ownership of the company's legal and statutory administrative obligations in Morocco.</span></p><br> <p><span>The role requires someone who is highly organised, proactive, and capable of managing legal documentation, statutory filings, and interactions with Moroccan authorities while ensuring compliance with all applicable financial, tax, labor, and corporate regulations.</span></p><br> <p><span>Key Responsibilities:</span></p><br>
<p><span>Accounting & Finance</span></p><br>
<ul>
<li><span>Gather, review, and prepare financial data for processing by the central Clinglobal Finance team</span></li>
<li><span>Verify supporting documentation and maintaining accurate accounting records</span></li>
<li><span>Prepare reconciliations and supporting schedules as required</span></li>
<li><span>Assist with monthly, quarterly and annual financial reporting activities</span></li>
<li><span>Support budgeting, forecasting and financial analysis when required</span></li>
<li><span>Maintain organised electronic and paper filing systems</span></li>
</ul>
<p><span>Tax & Payroll Compliance</span></p><br>
<ul>
<li><span>Assist with the preparation and submission of Moroccan tax declarations</span></li>
<li><span>Prepare documentation supporting VAT, corporate tax and withholding tax obligations</span></li>
<li><span>Support payroll administration by ensuring accurate CNSS, payroll and employee documentation</span></li>
<li><span>Monitor statutory deadlines and ensure timely submissions</span></li>
</ul>
<p><span>Corporate Legal Administration (Dossier Juridique)</span></p><br>
<ul>
<li><span>Maintain the company's legal register and statutory records</span></li>
<li><span>Prepare and maintain corporate legal files</span></li>
<li><span>Coordinate documentation relating to shareholders' meetings, board resolutions and legal filings</span></li>
<li><span>Liaise with external accountants, auditors, tax advisers, lawyers, notaries and government authorities</span></li>
<li><span>Assist with registrations, renewals, permits and other regulatory requirements</span></li>
<li><span>Ensure legal documentation remains complete, accurate and up to date</span></li>
</ul> <p><span>Please note: The responsibilities listed highlight the main focus areas of the role. The full job description, including all duties, expectations, and detailed requirements, will be shared and discussed during the interview process.</span></p><br> <p><span>Minimum Requirements</span></p><br>
<ul>
<li><span>A relevant tertiary qualification in Accounting, Finance, Business Administration or related field2–5 years of relevant professional experience.</span></li>
<li><span>Good practical knowledge of Moroccan accounting principles.</span></li>
<li><span>Practical understanding of Moroccan corporate legal documentation ("dossier juridique")</span></li>
<li><span>Working knowledge of Moroccan taxation</span></li>
<li><span>Knowledge of CNSS and payroll documentation</span></li>
<li><span>Good working knowledge of Microsoft Excel and general Office applications</span></li>
<li><span>Ability to work accurately under multiple deadlines simultaneously and follow established processes</span></li>
<li><span>Good communication skills in French and/or English</span></li>
<li><span>Experience with one or more of the following would be advantageous:</span></li>
<li>
<ul>
<li><span>Sage</span></li>
</ul>
</li>
</ul>
<ul>
<li>
<ul>
<li><span>Odoo</span></li>
<li><span>Electronic tax filing</span></li>
<li><span>Corporate secretarial work</span></li>
<li><span>Working with external auditors</span></li>
<li><span>Foreign-owned companies</span></li>
<li><span>Multinational organisations</span></li>
</ul>
</li>
</ul> <p><span><span>Location:</span> On-site role based in the Mohammedia area, Morocco.</span></p><br>
<p><span>If you are organised, compliance-focused, and ready to take ownership of local financial data and legal requirements, we would like to hear from you.</span></p><br> <p><span><span>Closing Date:</span> 15 August 2026</span></p><br> <p><span><span>Application Note:</span> Internet Explorer is not supported in BambooHR.</span></p><br> <p><span>The Company complies with local and international data protection and privacy legislation. This includes transparency in the processing of personal information processed about job applicants during the recruitment process. By applying for this position, applicants agree to the processing of their personal data in accordance with our recruitment procedure and Privacy Notice available from our website.</span></p><br>
<p><span>The Company may perform background, criminal and/or other relevant checks on all applicants applying for positions, as is relevant to the position.</span></p><br> </div>
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<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
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<br> Company culture : <p><strong>McDonald’s Morocco</strong> is built on a <strong>cooperative culture</strong> that values people, teamwork and mutual support. A close management approach encourages guidance, empowerment and collective commitment. This collaborative foundation is complemented by a <strong>strong performance-driven mindset</strong>, focused on results and customer satisfaction. It operates within a <strong>well-structured organizational framework</strong> that ensures efficiency, quality and consistency, with innovation playing a more focused supporting role.
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<br> Job : <p>Responsible for a profit center, they are in charge of the overall management of the restaurant: managerial, operational, financial, commercial, safety, and human resources, particularly regarding training and staff management (QSP, turnover, sales, team development, etc.). Brand ambassador, serving our customers in line with the Brand's service culture, the Restaurant Manager is also responsible for welcoming our customers and ensuring their complete satisfaction by being able to analyze their needs and advise them in their choices.</p><br><br><p>Under the responsibility of the Regional Supervisor, the Manager may be required to perform any other operational versatility task that may be necessary for the smooth running of the restaurant.<br>Adopting a neat and professional appearance at all times, and behavior consistent with the brand image, the Restaurant Manager ensures at all times that a positive employer image is conveyed. They manage all the following areas within the profit center for which they are responsible:</p><br><br><p><strong>- Profit Center Management:</strong></p><br><br><ul><li>Pilots and controls the restaurant's activity using the management and analysis tools available;</li><li>Translates the brand's strategic directions within the restaurant (full restaurant, online ordering, table service, etc.);</li><li>Anticipates risks (technical, financial, legal, contractual, customer, etc.) and implements preventive and progressive actions to manage them.</li><li>Reports to their superiors.</li><li>Analyzes the restaurant's results in all areas.</li></ul><p><br><strong>- Customer Service;</strong></p><br><br><p><strong>- Safety:</strong></p><br><br><ul><li>Food safety;</li><li>Safety of property and people.</li></ul><p><strong>- Management of resources and restaurant staff.<br> </strong></p><br><br> <br> <br> Required profile : <p><strong>Education:</strong></p><br><br><ul><li>Bac +3/5 training desired in management, hospitality, catering, or commerce.</li></ul><p><strong>Experience:</strong></p><br><br><ul><li>Minimum 5 years of experience in catering/hospitality or large retail;</li><li>Successful experience in managing a profit center and managing a team.</li></ul><p><strong>Essential Skills:</strong></p><br><br><ul><li>Proficiency in the Office suite and good project management skills;</li><li>Customer service orientation (internal and external customers);</li><li>Good public speaking and presentation skills with clear oral and written communication;</li><li>Management: consistently demonstrates symmetry of attention in their management while demonstrating leadership, discernment, conviction, influence, determination, persuasion, optimism, recognition, encouragement, ownership, and commitment to achieve results;</li><li>Synthesis and analytical skills;</li><li>Creative, innovates and drives change: identifies and communicates opportunities for improvement in processes or ways of working, knows how to get their team to buy into change;</li><li>Pedagogical skills and ability to pass on knowledge and develop the skills of employees under their responsibility in order to motivate them and encourage them to progress professionally;</li><li>Delegates work to their teams coherently and with support;</li><li>Allows for initiative from collaborators and encourages them within the framework of established rules;</li><li>Professional, neat and tidy appearance.</li></ul><p><br><strong>Desirable Skills:</strong></p><br><br><ul><li>Good knowledge of digital tools.</li></ul><p><strong>Behavioral Skills:</strong></p><br><br><ul><li>Courteous, cooperative, calm, thoughtful, balanced, available and smiling, they have a heightened sense of confidentiality and know how to show patience and objectivity;</li><li>Rigorous and organized: they have a sense of priorities, identify the resources necessary for the completion of the work and the achievement of the restaurant's results;</li><li>Teamwork skills: organizes, defines and communicates priorities;</li><li>Ease and relational skills,</li></ul><p><strong>Languages:</strong></p><br><br><ul><li>French / English desirable</li></ul><p><br>With equal competence, this position is open to people with disabilities.</p><br><br> <br><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>Purpose</p><br><p>This position is responsible for inter- and intra-facility material distribution, shipping, receiving, and special handling of hazardous materials (compressed gasses, biohazards, reactives, etc.).<br>The Warehouse Specialist is responsible for executing activities communicated by the Facility Services Supervisor in a timely manner while maintaining the highest levels of safety, compliance, and quality.</p><br><p>Responsibilities</p><br><ul><li>Shipping, Receiving, and Distribution of all goods including hazardous materials</li><li>Monitoring supply for all LN2 freezers and other compressed gasses</li><li>Assist and monitor all areas within Facility Services domain</li><li>Assist with site equipment moves and or disposal</li><li>Assist with site special events</li><li>Serve as back-up for Environmental Technician</li><li>Provide monthly metrics to Supervisor</li></ul><br>Qualifications<br><br><ul><li>High school diploma with a minimum of 0-2 years relevant experience, or Associate’s Degree with a minimum of 0-1 years relevant experience.</li><li>Driver’s License</li><li>High level of data interpretation and problem resolution</li><li>Basic computer skills including the use of Microsoft Word, Excel and Outlook</li><li>Strong decision making, interpersonal skills and ability to work with all levels of the organization</li><li>Ability to work with minimal supervision</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our short-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>Performs functions associated with cGMP manufacturing operations within the biologics production facility, including working with engineers in set-up and calibration tasks, as well as performing rework and quality testing related to the production of parts, components and final materials. Uses sophisticated programs (such as LIMS, SAP, automated control systems, etc.) to collect and evaluate operating data, which can be used to conduct on-line adjustments to products, instruments or equipment. Determines and may assist in developing methods and procedures to control or modify the manufacturing process.</p><br><p>Responsibilities</p><br><p>Shipping finished materials</p><br><ul><li>Maintaining inventory levels</li><li>Sampling of in process and raw materials</li><li>Running glass washer / autoclave</li><li>Buffer / media preparation</li><li>Equipment preparation (CIP/SIP)</li><li>Cell culture (from vial thaw to production scale)</li><li>Column chromatography</li><li>Tangential flow filtration</li></ul><br>Qualifications<br><br><ul><li>Associates degree in science (or equivalent experience), with 2+ years relevant experience. BS, with 1+ years relevant experience.BS in Engineering, with 0+ year relevant experience.</li><li>Applies acquired job skills and company policies and procedures to complete assigned tasks.</li><li>Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.</li><li>Normally follows established procedures on routine work, requires instructions only on new assignments.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our short-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>Performs functions associated with cGMP manufacturing operations within the biologics production facility, including working with engineers in set-up and calibration tasks, as well as performing rework and quality testing related to the production of parts, components and final materials. Uses sophisticated programs (such as LIMS, SAP, automated control systems, etc.) to collect and evaluate operating data, which can be used to conduct on-line adjustments to products, instruments or equipment. Determines and may assist in developing methods and procedures to control or modify the manufacturing process.</p><br><p>Responsibilities</p><br><ul><li>Shipping finished materials</li><li>Maintaining inventory levels</li><li>Sampling of in process and raw materials</li><li>Running glass washer / autoclave</li><li>Buffer / media preparation</li><li>Equipment preparation (CIP/SIP)</li><li>Cell culture (from vial thaw to production scale)</li><li>Column chromatography</li><li>Tangential flow filtration</li></ul><br>Qualifications<br><br><ul><li>Associates degree in science (or equivalent experience), with 2+ years relevant experience. BS, with 1+ years relevant experience.BS in Engineering, with 0+ year relevant experience.</li><li>Applies acquired job skills and company policies and procedures to complete assigned tasks.</li><li>Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.</li><li>Normally follows established procedures on routine work, requires instructions only on new assignments.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our short-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>Performs functions associated with cGMP manufacturing operations within the biologics production facility, including working with engineers in set-up and calibration tasks, as well as performing rework and quality testing related to the production of parts, components and final materials. Uses sophisticated programs (such as LIMS, SAP, automated control systems, etc.) to collect and evaluate operating data, which can be used to conduct on-line adjustments to products, instruments or equipment. Determines and may assist in developing methods and procedures to control or modify the manufacturing process.</p><br><p>Responsibilities</p><br><ul><li>Shipping finished materials.</li><li>Maintaining inventory levels.</li><li>Sampling of in process and raw materials.</li><li>Running glass washer / autoclave.</li><li>Buffer / media preparation.</li><li>Equipment preparation (CIP / SIP).</li><li>Cell culture (from vial thaw to production scale).</li><li>Column chromatography.</li><li>Tangential flow filtration.</li></ul><br>Qualifications<br><br><ul><li>Associates degree in science (or equivalent experience), with 4+ years area specific relevant experience. Bachelor's Degree with 2+ years area specific relevant experience.</li><li>Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.</li><li>Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.</li><li>Normally receives little instruction on daily work, general instructions on newly introduced assignments.</li><li>May be informal team leader.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our short-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>Purpose</p><br><p>Performs functions associated with cGMP manufacturing operations within the biologics production facility, including working with engineers in set-up and calibration tasks, as well as performing rework and quality testing related to the production of parts, components and final materials. Uses sophisticated programs (such as LIMS, SAP, automated control systems, etc.) to collect and evaluate operating data, which can be used to conduct on-line adjustments to products, instruments or equipment. Determines and may assist in developing methods and procedures to control or modify the manufacturing process.</p><br><p>Responsibilities</p><br><ul><li>Shipping finished materials</li><li>Maintaining inventory levels</li><li>Sampling of in process and raw materials</li><li>Running glass washer / autoclave</li><li>Buffer / media preparation</li><li>Equipment preparation (CIP/SIP)</li><li>Cell culture (from vial thaw to production scale)</li><li>Column chromatography</li><li>Tangential flow filtration</li></ul><br>Qualifications<br><br><ul><li>Associates degree in science (or equivalent experience), with 2+ years relevant experience. BS, with 1+ years relevant experience.BS in Engineering, with 0+ year relevant experience.</li><li>Applies acquired job skills and company policies and procedures to complete assigned tasks.</li><li>Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.</li><li>Normally follows established procedures on routine work, requires instructions only on new assignments.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our short-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>Purpose</p><br><p>Performs functions associated with cGMP manufacturing operations within the biologics production facility, including working with engineers in set-up and calibration tasks, as well as performing rework and quality testing related to the production of parts, components and final materials. Uses sophisticated programs (such as LIMS, SAP, automated control systems, etc.) to collect and evaluate operating data, which can be used to conduct on-line adjustments to products, instruments or equipment. Determines and may assist in developing methods and procedures to control or modify the manufacturing process.</p><br><p>Responsibilities</p><br><ul><li>Shipping finished materials</li><li>Maintaining inventory levels</li><li>Sampling of in process and raw materials</li><li>Running glass washer / autoclave</li><li>Buffer / media preparation</li><li>Equipment preparation (CIP/SIP)</li><li>Cell culture (from vial thaw to production scale)</li><li>Column chromatography</li><li>Tangential flow filtration</li></ul><br>Qualifications<br><br><ul><li>Associates degree in science (or equivalent experience), with 2+ years relevant experience. BS, with 1+ years relevant experience.BS in Engineering, with 0+ year relevant experience.</li><li>Applies acquired job skills and company policies and procedures to complete assigned tasks.</li><li>Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.</li><li>Normally follows established procedures on routine work, requires instructions only on new assignments.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our short-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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<strong>What makes us Qlik?</strong><br><br><span>A </span><span>Gartner® Magic Quadrant™ Leader for 16 years in a row</span><span>, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster. </span><br><br><span>We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.</span><br><br><strong>The Senior Field Marketing Manager - Americas East Region Role</strong><br><br><span>We are seeking an experienced Senior Field Marketing Manager to own and execute the field marketing strategy in the East region of the USA, with the objective to deepen account engagement within Global and Enterprise accounts, put our sellers in front of the right audience, and ultimately help drive sales pipeline.</span><br><br><strong>What makes this role interesting?</strong><br><span>This is an opportunity for someone to consolidate their past marketing experience and embrace an opportunity for personal and professional growth. The ideal candidate will be tenacious, an experienced business operator and comfortable with navigating change. They should also be tech savvy with deep experience of marketing technology solutions and confident in using AI within daily marketing workflows.</span><br><br><span>In return we offer a dynamic, fast-paced working environment with many opportunities to learn and grow, working with a world-class team in the USA!</span><br><br><strong>Here’s how you’ll be making an impact:</strong><br><br><ul><li>As a Senior Field Marketing Manager, you’re responsible for partnering with the local Sales leadership team to translate business objectives into an efficient and effective integrated marketing plan aligned with GTM (direct & indirect business).</li><li>You’ll act as a strategic partner and collaborate with partners / BDR / Sales and cross -functional marketing teams to identify gaps and opportunities to build Qlik brand equity (full portfolio) as well as drive pipeline and revenue growth.</li><li>You’ll oversee the extension of global marketing activities into the East region providing opportunities to connect and further engage with prospects and customers.</li><li>You’ll execute a variety of marketing programs and activities including cross sell/upsell campaigns, acquisition campaigns, and events/webinars. You’ll leverage our Tech Alliances and Global System Integrators partners to gain new audiences and expand our reach.</li><li>You’ll support our focus partners (re-sellers) to generate revenue by managing MDF budget and set up co-marketing efforts aligned to specific GTMs.</li><li>You’ll measure marketing impact and evaluate event/campaign performance in order to optimize and improve the overall effectiveness of marketing.</li><li>You will be the voice of marketing for the East sales team, advocating for the needs of the region and providing direction into global marketing functions to influence centralized plans and execution.</li></ul> <br><strong>We’re looking for a teammate with:</strong><br><br><ul><li>Deep understanding of how to build, deliver, and optimize marketing plans, with a focus on driving results and business impact.</li><li>Data-driven marketer who is digital savvy and understands today’s marketing landscape.</li><li>Ability to work effectively in a distributed team / matrixed environment – proven ability to collaborate with multiple stakeholders to drive a project or program to success.</li><li>Excellent verbal and written communications, with the proven ability to develop relationships and communicate with all levels of the organization.</li><li>Strong analytical and project management skills. </li><li>Proven ability to excel in a fast-paced environment is extremely important, particularly an entrepreneurial attitude and the ability to thrive in an environment of change and ambiguity.</li><li>A positive, self-starter </li><li>Ability to travel as needed – up to 25% </li><li>10+ yrs of marketing experience, specifically with a background in B2B Field Marketing.</li><li>Enterprise cloud software, BI or SaaS experience is an advantage.</li><li>Bachelor’s degree in marketing, business management, or equivalent experience.</li><li>Partner marketing experience preferred.</li><li>Knowledge of marketing technologies such as Salesforce, Marketo, ON24, social platforms such as LinkedIn, and Microsoft office.</li><li>Experience working with AI as part of marketing workflows.</li><li>Proven ability to excel in a fast-paced environment is extremely important, particularly an entrepreneurial attitude and the ability to thrive in an environment of change and ambiguity. </li><li>Experience in collaborating with multiple stakeholders to drive a project or program to success.</li><li>Have end-to-end, hands-on approach to marketing activities and programs.</li></ul><br><strong>The location for this role is:</strong><br><span>Northeast region of the United States.</span><br><span>Remote: #LI-Remote</span><br><br><strong>Apply now and help change how the world transforms complex data landscapes into actionable insights and turns complex data challenges into new opportunities!</strong><br><br><strong>More about Qlik and who we are:</strong><br><br><span>Find out more about ‘Life at Qlik’ on social: </span>Instagram, LinkedIn, YouTube<span>, and </span>X/Twitter<span>, and to see all other opportunities to join us and our values, check out our </span>Careers Page.<br> <br><strong>What else do we offer?</strong><br><strong>· </strong><span>Named in Newsweek’s ‘Americas Greatest Workplaces 2025’: </span>https://rankings.newsweek.com/americas-greatest-workplaces-2025.<br><span>· Genuine career progression pathways and mentoring programs.</span><br><span>· Culture of innovation, technology, collaboration, and openness.</span><br><span>· Flexible, diverse, and international work environment.</span><br><br><span>Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our </span>Corporate Responsibility Employee Programs.<br> <br><br><strong>Salary and Benefits:</strong><span> The anticipated base salary range for this role is $125,360.00 USD MIN – $175,000.00 USD MAX per year. Final compensation offered by Qlik will be based on factors such as the candidate’s location, job-related skills, education, experience, and other business and organizational needs.</span><br><br><span>This position is eligible for comprehensive benefits, including - but not limited to - medical, dental, and vision coverage life and AD&D, short and long-term disability coverage, paid time off, paid parental / maternity leave, participation in a 401(k) program that includes company match, and many other additional voluntary benefits.</span><br><br><strong>Application Window:</strong><span> The application window is 60 days, but applicants are encouraged to apply as soon as possible. The posting will be removed before the application window closes if the position is filled.</span><br><br><strong>For positions in Massachusetts:</strong><span> It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.</span><br><br><span>Qlik is an Equal Opportunity/Affirmative Action Employer. We are committed to fostering a workplace that is diverse, equitable, and inclusive.</span><br><br><span>Qualified applicants will receive consideration for employment without regard to actual or perceived: race, color, religion, sex, sexual orientation, gender identity, pregnancy and related medical conditions, genetic information, national origin, age, marital status, protected veteran status, disability status or any other characteristic protected by applicable law. For United States applicants and employees, go to the US Department of Labor’s website to review the Equal Employment Opportunity Posters, including the “Know Your Rights” and “Pay Transparency Nondiscrimination” posters.</span><br><br><span>If you need assistance applying for a role due to a disability, please submit your request via email to </span>accessibilityta@qlik.com<span>. Any information you provide will be treated according to Qlik’s</span> Recruitment Privacy Notice<span>. Qlik may only respond to emails related to accommodation requests.</span><br><br><span>Qlik uses artificial intelligence (e.g. Talent Intelligence developed by Eightfold) to screen and summarize resumes, assess and evaluate candidates, and score candidates for all positions at Qlik. Any hiring decision will involve a human review, and you will not be subject to decisions based solely on automated means. For questions about this tool, contact </span>accessibilityta@qlik.com<span>.</span><br><br><span>Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.</span><br><br> </div>
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<p><b>Date Posted:</b></p><br>2026-07-31<p><b>Country: </b></p><br>Morocco<p><b>Location: </b></p><br>Coline Business Center, n°442, La Coline II, Californie -Ain Chock- Casablanca,Casablanca,20190,Morocco<p>Chez Otis, nous transportons chaque jour des milliards de personnes ! Comment ? Grâce à notre équipe talentueuse de plus de 72 000 collaborateurs, passionnés par ce que nous faisons aujourd’hui et par ce que nous construirons demain.</p><br><p>De l’excellence de nos produits (escaliers mécaniques, ascenseurs et trottoirs roulants) à notre nouvelle phase de transformation digitale, c’est le moment idéal pour rejoindre notre entreprise !</p><br><p><b>OTIS, </b>leader mondial de l’industrie de l’ascenseur, recrute plusieurs<b> SUPERVISEURS SERVICE (H/F) au MAROC.</b></p><br><p><b><u>Ou encore :</u></b></p><br><p>La fonction principale consiste à gérer efficacement une équipe de techniciens chargée des activités de maintenance et de dépannage des ascenseurs, des escaliers mécaniques, visant à obtenir une satisfaction du client tout en optimisant les coûts.</p><br>Dans le cadre de ses missions, Le superviseur SVC veille sur le respect des règles de sécurité, de la qualité, et de l’éthique.<br><p><i>Le poste est ouvert aux candidats basés à Casablanca, Rabat, Marrakech ou Tanger.</i></p><br><p><b><u>Au quotidien, vos principales missions seront les suivantes :</u></b></p><br><p><u>Gestion des Clients et des Comptes</u></p><br><ul><li><p>Développer et entretenir des relations solides avec les clients, en assurant leur satisfaction et leur fidélité.</p><br></li><li><p>Réaliser des revues régulières avec les clients clés pour comprendre leurs besoins et attentes.</p><br></li><li><p>Résoudre efficacement les problèmes des clients, en minimisant les temps d'arrêt et les rappels.</p><br></li><li><p>Répondre rapidement aux demandes, préoccupations et plaintes des clients.</p><br></li></ul><p><u>Croissance et Développement du Portefeuille</u></p><br><ul><li><p>Mettre en œuvre des stratégies pour développer le portefeuille de maintenance.</p><br></li><li><p>Identifier et poursuivre de nouvelles opportunités de vente pour les réparations et la modernisation.</p><br></li><li><p>Collaborer avec les équipes commerciales pour développer des solutions personnalisées pour les clients.</p><br></li><li><p>Réaliser des visites de sites et des évaluations pour identifier les opportunités de récupération et de modernisation.</p><br></li></ul><p><u>Gestion des Opérations et Développement de l’Équipe</u></p><br><ul><li><p>Superviser et coordonner les mécaniciens de maintenance, attribuer les tâches et suivre l’avancement de toutes les activités sur le terrain (maintenance préventive, rappels, réparations, etc.).</p><br></li><li><p>Collaborer avec le FOD pour former et développer les mécaniciens, en veillant à l’adéquation des compétences avec les besoins de l’entreprise.</p><br></li><li><p>Gérer les relations avec les employés, résoudre les conflits et assurer un environnement de travail positif.</p><br></li><li><p>Apporter un soutien technique aux mécaniciens et identifier les axes d’amélioration.</p><br></li><li><p>Planifier et prioriser les tâches de maintenance, en assurant une allocation efficace des ressources.</p><br></li><li><p>Réaliser des évaluations de performance, fournir des retours constructifs et du coaching.</p><br></li><li><p>Favoriser une culture de travail d’équipe, d’innovation et d’amélioration continue.</p><br></li><li><p>Promouvoir l’engagement des employés, la reconnaissance et les récompenses.</p><br></li><li><p>Veiller au respect des politiques et procédures RH.</p><br></li></ul><p><u>Sécurité et Assurance Qualité</u></p><br><ul><li><p>Développer, mettre en œuvre et faire respecter les protocoles et procédures de sécurité conformément aux règles OTIS.</p><br></li><li><p>Organiser des formations et ateliers réguliers sur la sécurité pour les mécaniciens.</p><br></li><li><p>Réaliser des audits de sécurité (FPA) et des inspections des mécaniciens et des unités (OSA).</p><br></li><li><p>Enquêter sur les incidents/accidents, documenter les causes profondes et recommander des actions correctives.</p><br></li><li><p>Signaler tous les incidents, accidents et quasi-accidents à l’EH&S.</p><br></li><li><p>Veiller au respect des normes de qualité, en réalisant des audits et inspections réguliers.</p><br></li><li><p>Développer et maintenir des processus de contrôle qualité pour améliorer la performance globale.</p><br></li><li><p>Collaborer avec l’équipe qualité et le FOD pour mettre en œuvre les meilleures pratiques.</p><br></li></ul><p><u>Réduction des Rappels et Amélioration de la Qualité</u></p><br><ul><li><p>Analyser les données de rappels, identifier les tendances et les axes d’amélioration.</p><br></li><li><p>Développer et mettre en œuvre des stratégies pour réduire les rappels.</p><br></li><li><p>Assurer la clôture des Instructions de Mise à Niveau Produit (PUI) dans les délais.</p><br></li><li><p>Garantir la résolution rapide des plaintes et problèmes clients.</p><br></li><li><p>Mettre en œuvre des actions correctives pour combler les écarts de performance.</p><br></li></ul><p><u>Autres Responsabilités</u></p><br><ul><li><p>Participer aux audits et fournir les informations nécessaires.</p><br></li><li><p>Collaborer avec d'autres départements (ex. : ventes, finances) pour atteindre les objectifs de l’entreprise.</p><br></li><li><p>Effectuer d'autres tâches assignées par la direction.</p><br></li></ul><p><b><u>Profil recherché / Qualifications requises</u></b></p><br><ul><li><p>Diplôme Bac+3 à Bac+5 en génie mécanique, électromécanique, électrique, maintenance industrielle ou domaine connexe.</p><br></li><li><p>Expérience significative dans la gestion d’activités de maintenance, de dépannage ou de services techniques, idéalement dans le secteur des ascenseurs, escaliers mécaniques ou équipements techniques.</p><br></li><li><p>Expérience en management et encadrement d’équipes terrain.</p><br></li><li><p>Bonne connaissance des activités de maintenance préventive, corrective et des processus d’amélioration de la performance opérationnelle.</p><br></li><li><p>Capacité à piloter les indicateurs de performance (sécurité, qualité, rappels, productivité et satisfaction client).</p><br></li><li><p>Expérience dans la gestion de la relation client et le traitement des réclamations.</p><br></li><li><p>Connaissance des normes de sécurité, de qualité et des réglementations applicables aux interventions techniques sur site.</p><br></li><li><p>Aptitude à analyser les données opérationnelles et à mettre en œuvre des plans d’action d’amélioration continue.</p><br></li><li><p>Solides compétences en organisation, planification et gestion des priorités.</p><br></li><li><p>Maîtrise des outils informatiques et des systèmes de gestion des interventions.</p><br></li><li><p>Excellentes compétences en communication, leadership et résolution de problèmes.</p><br></li><li><p>Bonne maîtrise du français ; la connaissance de l’anglais est un atout.</p><br></li><li><p>Permis de conduire et disponibilité pour des déplacements réguliers sur le terrain.</p><br></li></ul><p><b><u>Compétences clés</u></b></p><br><ul><li><p>Leadership et développement des équipes.</p><br></li><li><p>Orientation client et excellence du service.</p><br></li><li><p>Gestion opérationnelle et pilotage de la performance.</p><br></li><li><p>Capacité d’analyse et résolution de problèmes.</p><br></li><li><p>Prise de décision et gestion des priorités.</p><br></li><li><p>Communication efficace et gestion des relations.</p><br></li><li><p>Culture sécurité et qualité.</p><br></li><li><p>Esprit d’amélioration continue.</p><br></li><li><p>Gestion du changement et adaptabilité.</p><br></li><li><p>Sens des responsabilités et de l’éthique professionnelle.</p><br></li></ul><p><b><u>Atouts supplémentaires</u></b></p><br><ul><li><p>Expérience dans le secteur des ascenseurs, escaliers mécaniques ou équipements de transport vertical.</p><br></li><li><p>Expérience dans la réduction des rappels (callbacks), l’amélioration des performances de maintenance et la gestion des indicateurs opérationnels.</p><br></li><li><p>Expérience dans le développement commercial de contrats de maintenance, réparations ou modernisations.</p><br></li><li><p>Certification ou formation en gestion d’équipe, sécurité au travail ou amélioration continue.</p><br></li><li><p>Expérience dans un environnement multinational ou orienté service à forte exigence client.</p><br></li></ul><p><b><u>Que pouvons-nous vous offrir ?</u></b></p><br><ul><li><p>L’opportunité de rejoindre un leader mondial de son secteur et une marque de renommée internationale.</p><br></li><li><p>Une culture d’entreprise qui favorise l’innovation et valorise les talents, véritable clé de notre réussite.</p><br></li><li><p>Un package de rémunération compétitive.</p><br></li><li><p>Des opportunités de développement et d’évolution au sein d’un environnement multinational.</p><br></li></ul><p><br>#BuildWhatsNext</p><br><p>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. </p><br><p>Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. </p><br><p>You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. </p><br><p>When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. </p><br><p>We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. </p><br><p>Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. </p><br><p>Become a part of the Otis team and help us #Buildwhatsnext! </p><br><p><span><i>Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.</i></span></p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br> </div>