Security Supervisor Jobs in Morocco

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Purpose</b> <br><ul><li>To act as the focal point for customers/Agents/GSAs in terms of product and services inquiries, complaints, flight alerts and disruptions across the entire network.&nbsp;</li><li>Assists in monitoring systems, identifies and resolves problems and supports in executing action plans to increase sales and enhance customers’ experience ensuring productivity is in line with set measures and company’s adopted policies and procedures.</li></ul><br><b>Key Result Responsibilities</b> <br><ol><li>Acts as the first contact for customers/travel agents/GSAs with respect to inquiries, information, different types of requests, complaints, etc. and ensures all communication and exchanged information are in line with Company’s standards.&nbsp;</li><li>Supports the Contact Center teams by responding to inquiries raised from different channels such as: calls, website, email, social media, online chat and messaging applications.</li><li>Assesses customers’/travel agents’ needs and channels them in the right direction ensuring timely and satisfactory closures of their cases.&nbsp; Follows up with customers/travel agents and internal departments as necessary.</li><li>Provides accurate information about products and services including policies, tickets, reservation, ancillaries, onboard products and services.</li><li>Assists in handling special class bookings related to FAM trips, barter tickets, incentives, complimentary tickets as per the agreed policies and procedures and coordinates with all stakeholders to take the necessary approvals and validations.</li><li>Supports travel agents on system related matters including activation/deactivation of accounts, creation of users, password resets, etc. Coordinates with the relevant stakeholders and escalates any issues as and when necessary.</li><li>Assists in handling delayed, cancelled and disrupted flights cases, in a timely and professional manner in terms of connection inquiries, availability of alternate flights, and hotel accommodation for long transits. Coordinates with Operations/Dispatch on necessary changes and approvals.</li><li>Assists in sending flight disruption alerts and notifications to customers and all stakeholders using SMS and email alerts; rectifies misconnections in case of cancellations, delays and early departures by coordinating with Operations/Transfer Desk.</li><li>Develops/maintains effective and good relationships with other departments and stakeholders to ensure their support when needed.&nbsp;</li><li>Keeps abreast with market trends in sales and customer services; conducts customer surveys as needed and recommends implementations to improve performance and enhance customers’ experience.</li><li>Performs any additional responsibilities as advised by the Supervisor/Line Manager.</li></ol><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li>High School/Diploma or equivalent; Bachelor degree in a related stream is preferred.</li><li>Capable of using technology systems and tools; proficient in Microsoft Office.</li><li>Fluent in English, Frensh &amp; Arabic&nbsp;</li></ul><br><b>Work Experience</b> <br><ul><li>2+ years of related working experience in a similar role in &nbsp;customer service or support in any service industry, preferably in aviation.</li><li>Possesses effective communication skills.</li><li>Cost-oriented, possesses effective persuasive and problem-solving skills.</li><li>Employs technical expertise and interpersonal relations to execute new initiatives and achieve objectives.</li><li>Capable of understanding customers’ needs and directing them in the right channel.</li><li>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</li><li>Ability to work for long hours and under pressure.</li><li>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Purpose</b> <br><p><span>Efficiently promotes and executes the day-to-day Air Arabia sales and customer services of the corresponding sales shop to achieve set targets and objectives. Properly handles/directs customers’ inquiries and complaints in the right channel to enhance the customers’ experience and ensure their satisfaction.&nbsp;</span></p><br><br><b>Key Result Responsibilities</b> <br><ul><li><span>Works on promoting Air Arabia sales and customer activities as per guidance of Supervisor/Manager and in line with the policies and procedures, these activities include but not limited to tickets, packages, holidays, visas, insurance, car rental, etc.&nbsp;</span></li><li><span>Processes reservations, travel bookings, and modifications on bookings for walk-in/calling customers and agents, issues tickets and finalizes all necessary travel arrangements thru the system.</span></li><li><span>Implements cross-selling techniques identified by the company to promote its products and services and to achieve the individual target set for him/her.</span></li><li><span>Follows up on all updates and new products or systems introduced by the company to maintain solid and proper knowledge of the company’s services and products.</span></li><li><span>Contributes to maximizing sales and profitability by selling ancillaries, insurance, holiday packages, visas, and air rewards. Educates customers on all new promotions, campaigns, special offers, and refers them to specialized personnel when needed.</span></li><li><span>Establishes contact with current and potential customers to recover/enhance sales and build trust and credibility at customers’ level. Participates in outdoor promotions and sales blitz to promote the company's products and corporate image.</span></li></ul><br>. <br><ul><li><span>Responds to all customers’ inquiries and handles/directs their complaints raised by visits, calls, emails, etc. immediately and effectively ensuring a positive image of Air Arabia is always reflected.</span></li><li><span>Handles all customers in a friendly welcoming attitude and refrains from any attitude that might lead to customer dissatisfaction.</span></li><li><span>Communicates with airport team and visa check team to coordinate check-in procedures and formalities with assigned parties whenever required. &nbsp;</span></li><li><span>Notifies customers with any changes or modifications on the flights such as delay, cancellations, others, etc.</span></li><li><span>Processes /monitors visa applications and cancellations thru the proper channel in line with the Air Arabia general policies and procedures.&nbsp;</span></li><li><span>Maintains the company’s property such as publications, brochures, equipment, office, waiting area, etc. in a good condition keeping in mind the Air Arabia corporate image.</span></li></ul><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li><span>Bachelor degree in Tourism/Management or equivalent.</span></li><li><span>Additional qualification in Aviation/IATA/Tourism is a plus.</span></li><li><span>Proficient in Microsoft Office: Word, Excel, Power Point.</span></li><li><span>Good in English &nbsp;and French Languages (Arabic where necessary).</span></li><li><span>Acceptable knowledge in Airline/Travel products and services.</span></li><li><span>Capable of understanding customers’ problems and directing them in the right channel.</span></li><li><span>Effective communication skills to utilize in building sales and marketing techniques.</span></li><li><span>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</span></li><li><span>Capable of recommending alternate solutions to customers’ problems.</span></li><li><span>Effective persuasive, negotiation, and problem solving skills.</span></li><li><span>Ability to work for long hours and under pressure.</span></li><li><span>Employs interpersonal relations to support company’s objectives.</span></li></ul><br><b>Work Experience</b> <br><ul><li><span>1-2 years of experience in a customer service industry, preferably in Travel/Airline or tourism.</span></li><li><span>Fresh graduates may be considered for this role given they demonstrate the required competencies.</span></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Air Arabia</strong> is defined by a deeply <strong>human and collaborative</strong> culture, where trust, teamwork, and mutual support guide everyday operations.<br> Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees.<br> This people-centric mindset is reinforced by strong <strong>structure and process discipline</strong>, essential for quality, reliability, and safety in aviation.<br> <strong>Performance</strong>, ambition, and a healthy competitive spirit contribute to the company’s drive, while <strong>innovation</strong> supports continuous improvement in a fast-evolving industry. </p><br><br> <br> Job : <p><u><strong>Job purpose:</strong></u></p><br><br><p>To support the Contact Center section across the entire network by handling customers' inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers' experience ensuring productivity is in line with set measures and company's adopted policies and procedures.</p><br><br><p><u><strong>Key Result Responsibilities:</strong></u></p><br><br><ul><li>Handles customers' enquiries, requests and complaints in a positive effective manner whilst ensuring company's branding and corporate image are reflected in a positive manner and as per approved quality standards.<br>&nbsp;</li><li>Responds to customers' incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company.<br>&nbsp;</li><li>Provides accurate information about the company's products and services; processes travel bookings, modifications and cancellations on reservations.<br>&nbsp;</li><li>Handles customers' complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.<br>&nbsp;</li><li>As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.<br>&nbsp;</li><li>Promotes the company's products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.<br>&nbsp;</li><li>Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively.</li><li>Demonstrates thorough understanding of the Contact Center core activities &amp; functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.<br>&nbsp;</li><li>Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity.<br>&nbsp;</li><li>Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.<br>&nbsp;</li><li>Performs any additional responsibilities as advised by the Line Manager/Supervisor.</li></ul> <br> Required profile : <p><u><strong>Qualifications:</strong></u></p><br><br><ul><li>High School/Diploma or equivalent.</li><li>Capable of using technology systems and tools such as Microsoft Office.</li><li>Good in English ,Frensh &amp; Arabic Languages .</li><li>No hearing or articulatory problems.</li></ul><p><u><strong>Work experience:</strong></u></p><br><br><ul><li>No previous experience is required for this role; any experience would be treated as an advantage.</li><li>Capability of understanding market trends and channeling them leading to effective customer care solutions</li><li>Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.</li><li>Capable of understanding customers' problems and direct them in the right channel.</li><li>Ability to work for long hours and under pressure.</li><li>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</li><li>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures using hand tools and power tools. Inspect and diagnose malfunctioning tools, equipment, electrical systems, apparatus, and components. Connect wires to circuit breakers, transformers, or other components. Use testing devices such as ohmmeters, voltmeters, and oscilloscopes. Test batteries in generators, emergency lighting, etc. Plan layout and installation of electrical wiring, equipment, and fixtures, based on job specifications and current National Electric Code and local codes. Read and follow blueprints/schematics. Respond to repair requests and perform preventative maintenance on tools and equipment, and appliances. Maintain maintenance inventory and requisition parts and supplies.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language and prepare and review information in a variety of formats accurately and completely. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: Valid Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Meski Invest - Riva Industries</strong> demonstrates a highly balanced corporate culture, with <strong>collaboration</strong> as its leading dimension, fostering strong human relationships, teamwork and close leadership. This people-oriented culture is supported by a strong focus on <strong>structure and operational excellence</strong>, where processes, rigor and quality are key priorities. The company also values <strong>performance</strong> and achievement, while maintaining openness to <strong>innovation</strong> and new ideas. This balance creates a work environment that is both people-centered, demanding and growth-oriented. </p><br><br> <br> Job : <p>Reporting to the STEELWORKS PRODUCTION MANAGER, you will be responsible for all activities related to ensuring efficient monitoring of the CCM process, guaranteeing smooth communication between the main CCM control room, the LF, and the EAF, in coordination with the CCM supervisor.</p><br><br><p>In this role, your missions will be:</p><br><br><p>• Ensure efficient monitoring of the CCM process by guaranteeing smooth communication between the main CCM control room, the LF, and the EAF, in coordination with the CCM supervisor, while strictly adhering to occupational health and safety (OHS), quality, environmental, and energy requirements;<br>Responsibilities<br>• Comply with and ensure compliance with Quality, Health, Safety, Environment, and Energy (QHSEE) rules;<br>• Ensure machine availability on time while following up on issues reported to the CCM team;<br>• Ensure compliant production under the best safety and quality conditions;<br>• Reduce CCM machine downtime;<br>• Coordinate with all departments (EAF, LF, Pourers, Maintenance, Warehouse, Laboratory, Quality);<br>• Identify machine malfunctions and propose corrective actions<br>• Ensure the recording of production data according to the CCM production report (Superheating card, Casting chemical analysis, etc.);<br>• Minimize and optimize scrap (Billet crops, Ladle returns, Tundish residue);<br>• Reduce defects detected in billet products in coordination with the post-quality inspector and the CCM Production supervisor;<br>• Resolve process and production problems daily for your shift;<br>• Guarantee that production complies with the manufacturing order and the requested specifications;<br>• Alert and inform your supervisor of any major problems impacting product quality;<br>• Comply with quality and safety standards;<br>• Report all machine anomalies at the end of each shift;<br>• Be capable of mastering risk analysis and eliminating them while respecting shared safety rules;<br>• Ensure a good level of cleanliness in the entire work area, including outdoor spaces;<br>• Collect, minimize, and eliminate waste in an ecologically sound manner.</p><br><br> <br> <br> Required profile : <p>• Minimum of a specialized technician diploma in automation, electromechanics, or process engineering.</p><br><br><p>• Knowledge in automation, electrical, hydraulic, and mechanical systems;<br>• Knowledge in metallurgy / steel industry;<br>• Knowledge in office software.<br>• Knowledge of integrated management systems (ISO 9001/45001/14001/50001).Behavioral Competencies<br>• Team spirit and cooperation;<br>• Listening and communication skills;<br>• Rigor;<br>• Availability;<br>• Sense of responsibility.&nbsp;</p><br><br> <br><br> </div>

<p> <b>About Four Seasons:</b> </p> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<span> <span> <span> <span> <span> <span> <span> </span> </span> </span> </span> </span> </span> </span> <br> <br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <p> </p> <p> </p> <p> <b>About the location:</b> </p>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean.<p> </p> <p> </p> <p> <b>Laundry Supervisor Four Seasons Hotel Rabat Kasr Al Bahr, Morocco</b> </p> <p> <b>About Four Seasons Hotels and Resorts:</b> </p> <p>Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and growing. At Four Seasons, we are powered by people and our culture enables everything we do.</p> <p> </p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <p> </p> <p> <b>About Four Seasons Hotel Rabat Kasr Al Bahr, Morocco:</b> </p> <p>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean. </p> <p> </p> <p> <b>The Role of Laundry Supervisor:</b> </p> <p>We currently have an opportunity for an experienced, Laundry Supervisor to join our pre-opening Four Seasons Hotel Rabat Kasr Al Bahr team in Morocco! </p> <p> </p> <p>The Laundry Supervisor works with a team on the dryers to dry and fold all towels, spa linen, pool towels and food &amp; beverage linen. You will also work on the ironer to press all linen to ensure it is top notch and to standard.</p> <p> </p> <p> <b>Our Ideal</b> <b>Laundry Supervisor candidate will have:</b> </p> <p>Attention to detail and customer service skills. One to two years experience in Housekeeping or another department in Rooms. Strong business acumen, work ethic and communications skills. Ability to develop and grow employees into Supervisory and Management positions.</p> <p> </p> <p> <b>Fluency in French, Arabic and English is a must for this location, along with eligibility to work in Morocco.</b> </p> <p> </p> <p>Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed employer of choice. </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main duties: Responsible for the daily tidying and cleaning of guest rooms, bathrooms, and common areas, in accordance with applicable hotel standards and procedures, as well as safety and hygiene regulations. Keep all equipment clean, tidy, and well-maintained according to the housekeeping operations manual, including proper and secure storage. Maintain a thorough knowledge of the hotel, public areas, break rooms, and surrounding area. Have a complete understanding of the various cleaning products and their uses. Report any damaged or missing items in guest rooms to the Housekeeping Supervisor for action and follow-up. Hand over all lost and found items to the Supervisor/Assistant Housekeeper with complete and detailed information. Respond to guest requests courteously and promptly in the performance of duties. To ensure all guests enjoy their stay by receiving the best personalized service. Escorte guests rather than giving directions. Respect guest privacy (e.g., by respecting the "Do Not Disturb" sign) and the confidentiality of information. Take into consideration guest behavior and inform the GG supervisor/assistant. Report any guest comments or complaints. Ensure guest documentation in rooms is complete and up-to-date. Attend a daily briefing with the housekeeping team. Sort and count soiled linen items before sending them to the laundry. Sort waste. Take care of hotel equipment, complimentary welcome gifts, and guest linens. Be responsible for cleaning and restocking the cart daily. Keep the cart and storage area impeccably organized. Ensure corridors are kept clean and free of obstructions. Apply hotel safety rules. Contribute to the hotel's commitments under the Environmental Charter (energy conservation, recycling, waste sorting, etc.). Be fully flexible and adapt to the rotation within the different subsections of the housekeeping department. Perform any other reasonable duties assigned by the Floor Supervisor and the Assistant General Manager. Other duties: Arrive at work on time wearing the appropriate uniform and name badge. Maintain a high level of personal appearance and hygiene and adhere to the hotel and department's appearance standards. Provide friendly, courteous, and professional service at all times. Maintain good working relationships with colleagues and all other departments.Respond to any changes in the department dictated by the hotel's needs. Demonstrate flexibility and expand the duties of the position to fulfill all other reasonable duties and responsibilities within the scope of the position, as assigned, including reassignment to other departments if necessary, in order to meet business demands and customer service needs. Attend training sessions and meetings as required.</font></font></p><p><strong>Desired Candidate Profile</strong></p><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualifications</font></font></h2><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The following knowledge, skills and abilities are required:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Attention to detail, style and aesthetics of the hotel is essential.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good oral and written communication skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Training in the hospitality industry or a similar field.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">2 years of experience in a similar position.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My average mastery of English, Arabic and French.</font></font></li></ul>

<p>To provide a courteous, professional, efficient and flexible service at all times, following the hotel F&amp;B operation standards manual. To undertake any reasonable tasks and secondary duties as assigned by your direct supervisor of the day. To perform opening and closing procedures established for the respective outlet as assigned. To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food &amp; Beverage combinations and up sell alternatives. To provide high standard of quality and efficient / friendly service as per Standard Operational Procedures. To ensure that the respective outlet and surrounding area are kept clean and organized at all times. To handle guest enquiries in a courteous and efficient manner. To establish a rapport with guests maintaining good customer relationship. To monitor operating supplies and reduce spoilage and wastage. To report guest complaints or problems to outlet supervisor / Assistant Manager and Manager if no immediate solution can be found and assure follow up with guests. To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipment. To be entirely flexible and adapt to rotate within the different sub sections of the F&amp;B Department or any other Department of the hotel as assigned. To carry out any other reasonable duties as assigned by the Head Waiter / Assistant Manager and supervisor.</p><p><strong>Desired Candidate Profile</strong></p><p>The following knowledge, skills and abilities are required: Attention to detail, style and aesthetics of hotel is critical. Outstanding verbal and written communications skills. College Degree in Hospitality or similar field. 2 years experience in similar role. Good proficiency in English, Arabic and French</p>

<p>Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography , we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places at scale and in total security. Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance.</p><p>This role transforms requirements into software according to design, to maximize business value and customer satisfaction.</p><p>Uses programming, scripting and database languages to write software code that meets requirements and that optimizes software performances</p><p>Identifies existing software components, libraries and frameworks to reuse in the solutions</p><p>Applies knowledge of software development best practices, including coding standards, secure coding, code reviews, source control management, build processes, testing, and operations</p><p>Contributes to requirement (functional and non-functional) analysis and estimations</p><p>Supports software testing, deployment, maintenance, and evolution activities by correcting programming errors, responding to scope changes, and coding software enhancements</p><p>Builds up software structure including functions, design patterns, layers, etc.</p><p>Documents and demonstrates solutions by developing code comments, layouts, diagrams and charts</p><p>Designs and codes functions with guidance from more experienced peers within agreed quality and cost, Follows the defined processes (reporting, code submission, etc.)</p><p>Communicates effectively within a team</p><p><strong>Desired Candidate Profile</strong></p><p>By choosing to work at IDEMIA, you will join a unique tech company, offering a wide range of growth opportunities. You will contribute to a safer world, collaborating with an international and global community. We value the diversity of our teams and welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think. We deliver cutting edge, future proof innovation that reach the highest technological standards and we re transforming, fast, to stay a leader in a world that s changing fast, too.&nbsp;</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" ><b>Job Description </b></font></font><div> <p><font dir="auto" ><font dir="auto" >We are looking for a Dynamics 365 Expert to join our team and contribute to the deployment, customization, and optimization of the Dynamics 365 solution within our company. As an expert, you will work on strategic projects to improve our business processes and integrate best practices in the use of this platform. You will also be responsible for training and technical support for internal users.</font></font></p> <p> <strong>Missions :</strong> </p> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Dynamics 365 design and customization</font></font></strong><font dir="auto" ><font dir="auto" > : Analyze business needs and design customized solutions on Microsoft Dynamics 365 (CRM, Finance &amp; Operations, Sales, Customer Service, etc.).</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Development and integration</font></font></strong><font dir="auto" ><font dir="auto" > : Develop technical solutions on Dynamics 365 using languages ​​such as C#, JavaScript, as well as development tools (Power Platform, Power Automate, etc.).</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Migration and upgrade management</font></font></strong><font dir="auto" ><font dir="auto" > : Lead migration projects to Dynamics 365 or platform updates while ensuring service continuity.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Process optimization</font></font></strong><font dir="auto" ><font dir="auto" > : Collaborate with business teams to identify areas for improvement and propose solutions to optimize customer relationship management, finance, sales, etc. processes.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Technical support and training</font></font></strong><font dir="auto" ><font dir="auto" > : Provide high-level technical support to internal users. Train and support teams in the optimal use of Dynamics 365.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Technology watch</font></font></strong><font dir="auto" ><font dir="auto" > : Monitor developments in the Dynamics 365 platform and propose continuous improvements to existing solutions.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Documentation and reporting</font></font></strong><font dir="auto" ><font dir="auto" > : Write technical documentation and performance reports to ensure traceability and understanding of projects.</font></font></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p> <strong><font dir="auto" ><font dir="auto" >Search profile:</font></font></strong> </p> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Education</font></font></strong><font dir="auto" ><font dir="auto" > : Bac +5 in computer science, software engineering, or equivalent field.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Experience</font></font></strong><font dir="auto" ><font dir="auto" > : Minimum 5 years of experience on Microsoft Dynamics 365 projects, with in-depth expertise in customizing, integrating and optimizing this platform.</font></font></li> </ul> <p> <strong>Comp tences techniques</strong> :</p> <ul> <li><font dir="auto" ><font dir="auto" >Expertise in the implementation, customization and administration of Dynamics 365.</font></font></li> <li><font dir="auto" ><font dir="auto" >Mastery of associated development tools and languages ​​(C#, JavaScript, Power Apps, Power Automate, etc.).</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of Dynamics 365 modules (Sales, Customer Service, Finance &amp; Operations, etc.).</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience in integration with other systems (ERP, CRM, external databases, etc.).</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of best practices in security and permissions management in Dynamics 365.</font></font></li> <li><font dir="auto" ><font dir="auto" >Mastery of Agile project methodologies and associated project management tools (Azure DevOps, Jira, etc.).</font></font></li> </ul> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Personal skills</font></font></strong><font dir="auto" ><font dir="auto" > :</font></font><ul> <li><font dir="auto" ><font dir="auto" >Analytical mind, rigor and ability to solve complex problems.</font></font></li> <li><font dir="auto" ><font dir="auto" >Autonomy, leadership and ability to work in a team within an agile environment.</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent communication skills and ability to simplify technical concepts for non-technical users.</font></font></li> <li><font dir="auto" ><font dir="auto" >Proactivity and ability to anticipate the needs of the trades.</font></font></li></ul></li></ul></div><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p><font dir="auto" ><font dir="auto" >As a Microsoft Dynamics 365 technical expert, you will work on strategic projects to improve our business processes and integrate best practices in the use of this platform. You will also be responsible for training and technical support for internal users.</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Your main responsibilities will include:</font></font></strong> </p> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Dynamics 365 design and customization</font></font></strong><font dir="auto" ><font dir="auto" > : Analyze business needs and design customized solutions on Microsoft Dynamics 365 (CRM, Finance &amp; Operations, Sales, Customer Service, etc.).</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Development and integration</font></font></strong><font dir="auto" ><font dir="auto" > : Develop technical solutions on Dynamics 365 using languages ​​such as C#, JavaScript, as well as development tools (Power Platform, Power Automate, etc.).</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Migration and upgrade management</font></font></strong><font dir="auto" ><font dir="auto" > : Lead migration projects to Dynamics 365 or platform updates while ensuring service continuity.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Process optimization</font></font></strong><font dir="auto" ><font dir="auto" > : Collaborate with business teams to identify areas for improvement and propose solutions to optimize customer relationship management, finance, sales, etc. processes.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Technical support and training</font></font></strong><font dir="auto" ><font dir="auto" > : Provide high-level technical support to internal users. Train and support teams in the optimal use of Dynamics 365.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Technology watch</font></font></strong><font dir="auto" ><font dir="auto" > : Monitor developments in the Dynamics 365 platform and propose continuous improvements to existing solutions.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Documentation and reporting</font></font></strong><font dir="auto" ><font dir="auto" > : Write technical documentation and performance reports to ensure traceability and understanding of projects.</font></font></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p> <strong><font dir="auto" ><font dir="auto" >Search profile:</font></font></strong> </p> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Education</font></font></strong><font dir="auto" ><font dir="auto" > : Bac +5 in computer science, software engineering, or equivalent field.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Experience</font></font></strong><font dir="auto" ><font dir="auto" > : Minimum 5 years of experience on Microsoft Dynamics 365 projects, with in-depth expertise in customizing, integrating and optimizing this platform.</font></font></li> </ul> <p> <strong>Comp tences techniques</strong> :</p> <ul> <li><font dir="auto" ><font dir="auto" >Expertise in the implementation, customization and administration of Dynamics 365.</font></font></li> <li><font dir="auto" ><font dir="auto" >Mastery of associated development tools and languages ​​(C#, JavaScript, Power Apps, Power Automate, etc.).</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of Dynamics 365 modules (Sales, Customer Service, Finance &amp; Operations, etc.).</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience in integration with other systems (ERP, CRM, external databases, etc.).</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of best practices in security and permissions management in Dynamics 365.</font></font></li> <li><font dir="auto" ><font dir="auto" >Mastery of Agile project methodologies and associated project management tools (Azure DevOps, Jira, etc.).</font></font></li> </ul> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Personal skills</font></font></strong><font dir="auto" ><font dir="auto" > :</font></font><ul> <li><font dir="auto" ><font dir="auto" >Analytical mind, rigor and ability to solve complex problems.</font></font></li> <li><font dir="auto" ><font dir="auto" >Autonomy, leadership and ability to work in a team within an agile environment.</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent communication skills and ability to simplify technical concepts for non-technical users.</font></font></li> <li><font dir="auto" ><font dir="auto" >Proactivity and ability to anticipate the needs of the trades.</font></font></li></ul></li></ul></div><p></p></section>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the Reservations Supervisor, responsibilities include, but are not limited to: Providing exceptional, warm, and engaging service while adhering to LQA standards. Assisting guests with their reservations by gathering necessary information. Maximizing room occupancy rates and revenue, in line with sales strategies, while ensuring regular monitoring of availability. Managing group reservations in collaboration with the sales team. Managing commissions in collaboration with the supervisor. Possessing excellent interpersonal skills, contributing to customer loyalty and maintaining customer history. Performing any other related or assigned duties.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent customer service skills are essential; similar experience is a plus. Proficiency in Opera software or equivalent. Good communication and conflict resolution skills. Fluency in English, French, and Arabic.</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 1 year experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Ensures knowledge and understanding of OSHA regulations are up to date.<br>• Oversees all lost and found procedures.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to ensure adequate supplies.<br>• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Works effectively with the Engineering department on guest room maintenance needs.<br>• Understands and complies with loss prevention policies and procedures.<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Assists in supervising an effective inspection program for all guestrooms and public space.<br>• Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.<br>• Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.<br>• Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.<br>Ensuring Exceptional Customer Service<br>• Handles guest problems and complaints seeking assistance from supervisor as necessary.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Sets a positive example for guest relations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br> <br> <br> Company culture : <p><strong>McDonald’s Morocco</strong> is built on a <strong>cooperative culture</strong> that values people, teamwork and mutual support. A close management approach encourages guidance, empowerment and collective commitment. This collaborative foundation is complemented by a <strong>strong performance-driven mindset</strong>, focused on results and customer satisfaction. It operates within a <strong>well-structured organizational framework</strong> that ensures efficiency, quality and consistency, with innovation playing a more focused supporting role. </p><br><br> <br> Job : <p>Responsible for a profit center, they are in charge of the overall management of the restaurant: managerial, operational, financial, commercial, safety, and human resources, particularly regarding training and staff management (QSP, turnover, sales, team development, etc.). Brand ambassador, serving our customers in line with the Brand's service culture, the Restaurant Manager is also responsible for welcoming our customers and ensuring their complete satisfaction by being able to analyze their needs and advise them in their choices.</p><br><br><p>Under the responsibility of the Regional Supervisor, the Manager may be required to perform any other operational versatility task that may be necessary for the smooth running of the restaurant.<br>Adopting a neat and professional appearance at all times, and behavior consistent with the brand image, the Restaurant Manager ensures at all times that a positive employer image is conveyed. They manage all the following areas within the profit center for which they are responsible:</p><br><br><p><strong>- Profit Center Management:</strong></p><br><br><ul><li>Pilots and controls the restaurant's activity using the management and analysis tools available;</li><li>Translates the brand's strategic directions within the restaurant (full restaurant, online ordering, table service, etc.);</li><li>Anticipates risks (technical, financial, legal, contractual, customer, etc.) and implements preventive and progressive actions to manage them.</li><li>Reports to their superiors.</li><li>Analyzes the restaurant's results in all areas.</li></ul><p><br><strong>- Customer Service;</strong></p><br><br><p><strong>- Safety:</strong></p><br><br><ul><li>Food safety;</li><li>Safety of property and people.</li></ul><p><strong>- Management of resources and restaurant staff.<br>&nbsp;</strong></p><br><br> <br> <br> Required profile : <p><strong>Education:</strong></p><br><br><ul><li>Bac +3/5 training desired in management, hospitality, catering, or commerce.</li></ul><p><strong>Experience:</strong></p><br><br><ul><li>Minimum 5 years of experience in catering/hospitality or large retail;</li><li>Successful experience in managing a profit center and managing a team.</li></ul><p><strong>Essential Skills:</strong></p><br><br><ul><li>Proficiency in the Office suite and good project management skills;</li><li>Customer service orientation (internal and external customers);</li><li>Good public speaking and presentation skills with clear oral and written communication;</li><li>Management: consistently demonstrates symmetry of attention in their management while demonstrating leadership, discernment, conviction, influence, determination, persuasion, optimism, recognition, encouragement, ownership, and commitment to achieve results;</li><li>Synthesis and analytical skills;</li><li>Creative, innovates and drives change: identifies and communicates opportunities for improvement in processes or ways of working, knows how to get their team to buy into change;</li><li>Pedagogical skills and ability to pass on knowledge and develop the skills of employees under their responsibility in order to motivate them and encourage them to progress professionally;</li><li>Delegates work to their teams coherently and with support;</li><li>Allows for initiative from collaborators and encourages them within the framework of established rules;</li><li>Professional, neat and tidy appearance.</li></ul><p><br><strong>Desirable Skills:</strong></p><br><br><ul><li>Good knowledge of digital tools.</li></ul><p><strong>Behavioral Skills:</strong></p><br><br><ul><li>Courteous, cooperative, calm, thoughtful, balanced, available and smiling, they have a heightened sense of confidentiality and know how to show patience and objectivity;</li><li>Rigorous and organized: they have a sense of priorities, identify the resources necessary for the completion of the work and the achievement of the restaurant's results;</li><li>Teamwork skills: organizes, defines and communicates priorities;</li><li>Ease and relational skills,</li></ul><p><strong>Languages:</strong></p><br><br><ul><li>French / English desirable</li></ul><p><br>With equal competence, this position is open to people with disabilities.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a&nbsp;sustainable&nbsp;economy where everyone can prosper. We support a wide range of digital payments choices, making transactions&nbsp;secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Director, Specialist Sales, SME, Africa<br>About Mastercard<br>Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realise their greatest potential.<br>Position Overview<br>We are seeking a dynamic and experienced Director to lead SME Business Development in North Africa. This senior leader will be responsible for driving our sales strategy in a complex and evolving payments landscape, focusing on delivering innovative payment solutions to fintechs and large issuing banks specifically for their Small and Medium Enterprise (SME) customer base. The successful candidate will play a pivotal role in Mastercard's growth strategy, leveraging deep industry knowledge to create differentiated value propositions that address client pain points and drive adoption of Mastercard solutions within the SME sector.<br>Key Responsibilities<br>Strategic Leadership<br>• Develop and execute comprehensive regional sales strategies aligned with Mastercard's North Africa business objectives<br>• Lead a high-performing team of 4+ sales professionals, providing coaching, mentoring and performance management<br>• Collaborate with cross-functional teams to identify market opportunities and drive revenue growth<br>• Establish and maintain strong executive-level relationships with key clients and partners<br>• Represent Mastercard at industry events and speak authoritatively on payment trends and innovations<br>Client Solutions<br>• Understand the complex needs and pain points of fintechs and large issuing banks across diverse North Africa, specifically as they relate to their SME customer base<br>• Create differentiated value propositions that address client challenges in serving SME customers and deliver measurable business outcomes<br>• Oversee the development of strategic account plans for key clients, ensuring alignment with their SME business priorities<br>• Drive adoption of Mastercard's innovative payment solutions for SME customers across North Africa<br>• Develop and articulate compelling business cases to prospective clients that showcase the value of Mastercard solutions for their SME offerings<br>• Expertise in SFDC management<br>Market Intelligence<br>• Maintain in-depth knowledge of the African payments landscape, including regulatory developments, competitive threats and emerging technologies affecting the SME sector<br>• Monitor and analyze SME banking and payment trends across North Africa<br>• Identify opportunities for Mastercard to add value within the SME ecosystem through partnerships with accounting software providers (Zoho, etc.)<br>• Monitor competitive activity in the SME payment space and develop effective counter-strategies<br>• Collaborate with product teams to ensure solutions address evolving SME market needs<br>• Provide regular market intelligence updates to senior leadership on SME payment trends and opportunities<br>Required Qualifications<br>Experience &amp; Skills<br>• Minimum 6 years of experience in financial services or payments technology<br>• Proven track record of consistently exceeding sales targets and driving business growth in complex B2B environments<br>• Understanding of the African payments landscape, card issuing, and acquiring businesses with a focus on SME solutions<br>• Experience working with or selling to SME-focused financial service providers, including banks, fintechs, and accounting software companies<br>• Strong commercial acumen with the ability to create compelling value propositions for sophisticated clients targeting SME customers<br>• Experience selling to C-level executives at financial institutions, fintechs, and multinational corporations<br>• Demonstrated understanding of the SME market in multiple African countries and their specific financial needs<br>• Exceptional leadership skills with demonstrated ability to motivate and develop high-performing teams<br>• Strong analytical skills with the ability to interpret complex data and generate actionable insights<br>• Experience developing and implementing successful sales strategies in competitive markets<br>Languages<br>• Fluent in English (written and verbal)<br>• Proficiency in at least one additional language is required<br>Personal Attributes<br>• Strategic thinker with the ability to anticipate market changes and identify growth opportunities<br>• Results-oriented with a strong focus on exceeding targets and delivering business outcomes<br>• Client-centric approach with exceptional relationship-building capabilities<br>• Collaborative leader who can work effectively across organisational boundaries<br>• Excellent communication and presentation skills, with the ability to articulate complex concepts clearly<br>• Resilient and adaptable in a rapidly changing industry landscape<br>• High level of integrity and professional ethics<br>Travel Requirements<br>• Willingness to travel up to 40% of the time across Africa<br>What We Offer<br>• The opportunity to shape the future of payments in Africa with a global technology leader<br>• Competitive salary and comprehensive benefits package<br>• Career advancement opportunities within a dynamic global organisation<br>• Collaborative and innovative work environment<br>• Continuous learning and professional development opportunities<br>Mastercard is an equal opportunity employer. We value diversity and inclusion and are committed to creating a workplace where all employees can thrive.<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Lear For You</b> <br> </span><p>We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because <strong>we want to be more for you.</strong></p><br> <p>A path to a better career. A better future.</p><br> <p>Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we’re named one of the World’s Most Admired Companies.</p><br> <p>They’re the secret to our success—empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together.</p><br> <p>Are you ready for a better career? A better future?</p><br><br><br><b>Job Description</b> <br><p><strong><span>Work location : Tangier TFZ</span></strong></p><br> <p>Dedicated to lead and support the industrialization of product (wiring harnesses), from Prototype to serial production.</p><br> <p>Responsible for developing comprehensive manufacturing work instructions and fostering a culture of continuous improvement. This includes enhancing processes, skill sets, and equipment to achieve superior quality and operational excellence.</p><br> <p>Contribute to the plant objectives achievement in term of security, quality, Delivery and CI</p><br><br><br><b>Responsibilities</b> <br><ul> <li>Interface with all plant departments and related functions during a program launch or engineering change implementation.</li> <li>Prepare, control, and update the Capacity studies and Process Flow Diagrams</li> <li>Preparation of technical documentation for production process and establishing method and technology for assembly of wire harness.</li> <li>Prepare design manufacturing board lay-out, production areas lay-out definition.</li> <li>Ensure, In conjunction with quality &amp; the health, safety &amp; environment coordinator, the performances and the validation of the equipements.</li> <li>Equipment demand calculation change manufacturing process according to the loads.</li> <li>Actively participating in general engineering tasks (CI, 5S /LPA audits.)</li> <li>Participate to all workshops to improve Plant indicators.</li> </ul><br><br><b>Experience Requirements</b> <br><ul> <li>Education: bachelor’s degree in engineering, minimum Bac+3.</li> <li>4 years min experience in manufacturing wiring Industry.</li> <li>Effective communication skills.</li> <li>English and French mandatory.</li> <li>Ability to work with cross functional teams.</li> <li>Good product &amp; process knowledge for wire harness.</li> <li>Microsoft office skills (Excel, PPT, …).</li> </ul><br><br><b>Equal Opportunity Employer</b> <br> <p><span><em>Lear Corporation is committed to fair, merit‑based employment practices and equal opportunity.</em></span></p><br> <p><span><em>We provide reasonable accommodations in accordance with applicable law. For assistance during the application process, contact your recruiter directly.</em></span></p><br> <p><em><span>Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the country where the position is located. Unsolicited resumes from search firms, employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.</span></em></p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Lear For You</b> <br> </span><p>We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because <strong>we want to be more for you.</strong></p><br> <p>A path to a better career. A better future.</p><br> <p>Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we’re named one of the World’s Most Admired Companies.</p><br> <p>They’re the secret to our success—empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together.</p><br> <p>Are you ready for a better career? A better future?</p><br><br><br><b>Job Description</b> <br><p><span>Dedicated to lead and support the industrialization of product (wiring harnesses), from Prototype to serial production. </span><br><span>Responsible for developing comprehensive manufacturing work instructions and fostering a culture of continuous improvement. This includes enhancing processes, skill sets, and equipment to achieve superior quality and operational excellence.</span></p><br> <p><span>Contribute to the plant objectives achievement in term of security, quality, Delivery and CI.</span></p><br><br><br><b>Responsibilities</b> <br><ul> <li><span>Interface with all plant departments and related functions during a program launch or engineering change implementation.</span></li> <li><span>Prepare, control, and update the Capacity studies and Process Flow Diagrams</span></li> <li><span>Preparation of technical documentation for production process and establishing method and technology for assembly of wire harness.</span></li> </ul> <ul> <li><span>Prepare design manufacturing board lay-out, production areas lay-out definition.</span></li> </ul> <ul> <li><span>Ensure, In conjunction with quality &amp; the health, safety &amp; environment coordinator, the performances and the validation of the equipment.</span></li> </ul> <ul> <li><span>Equipment demand calculation change manufacturing process according to the loads.</span></li> </ul> <ul> <li><span>Actively participating in general engineering tasks (CI, 5S /LPA audits.)</span></li> <li><span>Participate to all workshops to improve Plant indicators.</span></li> </ul><br><br><b>Experience Requirements</b> <br><p><span>• Education: Technical engineering degree Bac +5</span></p><br> <p><span>• 1-3 years min experience in manufacturing automotive Industry.</span></p><br> <p><span>• Effective communication skills.</span></p><br> <p><span>• English and French mandatory.</span></p><br> <p><span>• Ability to work with cross functional teams.</span></p><br> <p><span>• Good product &amp; process knowledge for wire harness.</span></p><br> <p><span>• Microsoft office skills (Excel, PPT, …).</span></p><br><br><br><b>Equal Opportunity Employer</b> <br> <p><span><em>Lear Corporation is committed to fair, merit‑based employment practices and equal opportunity.</em></span></p><br> <p><span><em>We provide reasonable accommodations in accordance with applicable law. For assistance during the application process, contact your recruiter directly.</em></span></p><br> <p><em><span>Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the country where the position is located. Unsolicited resumes from search firms, employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.</span></em></p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Key ResponsibilitiesTechnical Presales Support Collaborate with sales teams to understand customer business and technical requirements in KSA and UAE Design and propose suitable technical solutions aligned with customer needs.<br> Prepare technical proposals, solution architectures, and statements of work.<br> Conduct product presentations, demonstrations, and proof-of-concept (POC) sessions.<br> Respond to RFPs, RFIs, and RFQs with technical and functional inputs.<br> Assist in effort estimation, BOM preparation, and solution sizing.<br> Customer Engagement Participate in customer meetings, workshops, and discovery sessions.<br> Explain technical concepts clearly to both technical and non-technical stakeholders.<br> Build trusted relationships with customers, partners, and internal teams.<br> Address customer technical concerns and provide recommendations.<br> Solution Design &amp; Documentation Prepare high-level and low-level solution designs when required.<br> Create architecture diagrams, implementation approaches, and integration workflows.<br> Ensure proposed solutions follow best practices, scalability, security, and compliance standards.<br> Collaboration Coordinate with engineering, delivery, product, and support teams.<br> Work closely with project managers and solution architects during transition to delivery.<br> Support continuous improvement of presales assets, templates, and demo environments.<br> Market &amp; Product Knowledge Stay updated on industry trends, competitor solutions, and emerging technologies.<br> Maintain strong understanding of company products, services, and capabilities.<br> Required Qualifications Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.<br> 3–6 years of experience in presales, solution engineering, systems engineering, or technical consulting.<br> Experience in preparing technical proposals and responding to RFPs.<br> Strong understanding of enterprise IT solutions, cloud technologies, integrations, and software architectures.<br> Excellent communication and presentation skills.<br> Ability to work in a fast-paced, customer-facing environment.<br> Preferred Skills Experience with cloud platforms such as Azure, AWS, or Google Cloud.<br> Knowledge of APIs, integrations, databases, and enterprise applications.<br> Familiarity with cybersecurity, infrastructure, data, or AI solutions is a plus.<br> Experience with diagramming and documentation tools (Visio, Draw.<br>io, etc.). Relevant technical certifications are advantageous.<br> Soft Skills Strong analytical and problem-solving abilities.<br> Customer-oriented mindset.<br> Strong teamwork and collaboration skills.<br> Ability to manage multiple opportunities simultaneously.<br> Good negotiation and stakeholder management skills.<br> KPIs / Success Metrics Quality and timeliness of technical proposals.<br> Win rate contribution.<br> Customer satisfaction during presales engagements.<br> Accuracy of solution sizing and estimations.<br> Number of successful demos and POCs delivered.<br></span> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Job Description:</b></font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><br></font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">&nbsp;Dust off the ordinary, make the extraordinary shine! Radisson Hotel Group is looking for passionate talent to elevate every detail and deliver an exceptional guest experience. We are currently seeking a Housekeeping Supervisor to join our dynamic team. At Radisson Hotel Group, we are looking for people who go beyond the resume, people with character, skills, talent, and a passion for creating memorable experiences. As a Housekeeping Supervisor, you will bring an unparalleled commitment to excellence, a meticulous approach, and a genuine passion to ensure a memorable guest experience within our housekeeping team. Our Housekeeping Supervisors ensure that every detail is perfect! You will oversee our housekeeping team and lead by example, ensuring that our standards of cleanliness and presentation are impeccable. You will be the right-hand person to the General Housekeeper and will work proactively to ensure customer satisfaction and the smooth operation of the housekeeping department.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Flexibility and a positive attitude – Yes I Can! Attention to detail. Ability to solve problems creatively. Passionate about excellent customer service. Team player to ensure customer satisfaction. Strong verbal communication skills. Enjoys working in a friendly environment. Supervisory experience in a similar role is an asset.</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via chats and emails; Manage customer support tickets and maintain a 24-hour response SLA; Attend regular engineering planning sessions to stay informed on upcoming releases, migrations and product changes; Prepare and lead recurring support retrospectives, identifying customer trends and helping Engineering prioritize improvements; Review AI chatbot conversations and optimize Inkeep rules, workflows and responses to improve support quality; Maintain and improve customer-facing documentation and self-service resources in GitBook; Improve support systems and processes, including Zendesk workflows, automations and Linear ticket management; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (at least C1 for both spoken and written); At least 1–2 years of proven experience in a Technical Support role; Experience translating technical issues for non-technical users (high EQ); Experience reproducing and troubleshooting complex technical issues using browser tools, logs, and changelogs; Solid understanding of engineering workflows, including releases, migrations, and potential user impact; Ability to clearly distinguish product bugs from user environment issues and third-party limitations; Experience escalating incidents with structured documentation (impact, timeline, reproduction steps); Experience reading logs (e.<br>g, Jason) in tools like Grafana; Familiarity with marketplace or reselling platforms AI-first mindset, using AI tools to reduce repetitive work and improve support efficiency Hands-on experience with Zendesk and Linear (or similar ticket-tracking systems); Strong organizational skills, including tracking patterns, running retrospectives, and turning insights into actionable feedback; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with CRM systems; Familiarity with reselling/marketplace platforms.<br> Benefits: Fixed schedule : Monday–Tuesday, Friday from 9 AM–5 PM, and Wednesday–Thursday 12 PM–8 PM, EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3G3</span> </div>