Security Supervisor Jobs in Morocco
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>Conceive and implement novel experimental approaches to answer scientific questions. Investigate, identify, develop, and optimize new methods and techniques. Contribute to project science in area of expertise. Develop productive collaborations and communications with other groups across science disciplines.</p><br><p>Responsibilities:</p><br><ul><li>Develop recovery and purification process that utilizes clarification, chromatography, and membrane filtration technologies for monoclonal antibodies, bispecifics and antibody drug conjugates (ADC). Provide deeper understanding of process performance using appropriate experimental and modeling tools.</li><li>Design and execute process development and characterization activities, impurity and viral clearance studies. Highly independent and productive in performing laboratory research and/or development, requiring only minimal direction from or interaction with supervisor.</li><li>Responsible for technology transfer to pilot lab and cGMP manufacturing facilities, troubleshooting and investigation activities. Provide person-in-plant support for pilot and/or cGMP manufacturing campaigns.</li><li>Play a key role in coming up with protein structure properties modeling and/or analytical characterization to build deep scientific understanding of protein property and its impact on manufacturability.</li><li>Exhibit a strong motivation to implement and advance various innovative technologies (such as AI skillset, automation/highthroughput, and/or novel resins) in relevant areas across AbbVie.</li><li>Routinely demonstrate scientific initiative and creativity in research or development activities. Capable of being a primary author of publications, presentations, regulatory documents and/or primary inventor of patents.</li><li>Understand and adhere to corporate standards regarding code of conduct, safety, appropriate handling of materials, controlled drug and radioactive compounds, GxP compliance, and animal care where applicable</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s Degree or equivalent education and typically 10 years of experience, Master’s Degree or equivalent education and typically 8 years of experience, PhD and no experience necessary.</li><li>Possess thorough theoretical and practical understanding of own scientific discipline.</li><li>Education background in chemical engineering, biophysics, biochemistry, biochemical engineering, or biotechnology is preferred.</li><li>Experience in areas of biophysical characterization and/or protein structure modeling is strongly preferred</li><li>Experience in areas of purification process development is strongly preferred.</li><li>Direct experience and/or collaboration experience in areas of biologics LC-MS is preferred</li><li>Demonstrate excellent communication skills and specifically illustrate strong oral and written technical communications.</li><li>Seamlessly present research outcomes to multifunctional teams</li><li>Play a strong team player in a cross functional collaborative environment thriving for world class excellence and maintains strong working relationships with internal, global, and external collaborators.</li><li>Demonstrated problem-solving skills and capability to overcome complex issues.</li><li>Demonstrated success in coordinating and executing important projects to achieve business goals.</li><li>Must have a “results-oriented” work ethic and a positive “can-do” attitude with a strong sense of urgency and self-motivated desire to achieve.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this roleat the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on manyfactors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our short-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount isearned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that areallocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolutediscretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<p>About us Infomineo is a pioneering global AI-enhanced research company that transforms how businesses access, analyze, and act on critical intelligence. We've evolved from traditional business research outsourcing to become the strategic partner that combines cutting-edge artificial intelligence with deep human expertise. We offer 3 services to our global clients (leading consulting companies, Fortune 500 companies, and government entities): AI and Data Advisory, Next-Gen Insights and Resource Scaling. This is made possible by relying on 3 pillars of excellence: 1) 350+ industry experts spread across 5 offices (Cairo, Casablanca, Mexico City, Dubai, Barcelona), 2) Our proprietary AI orchestrator, 3) Extensive knowledge assets combining 500,000+ delivered case studies and database subscriptions. Ready to kick start your career with us?</p><p>About this role As a Senior SharePoint Consultant, you take technical ownership of the design, development, testing, packaging, and handover of modern SharePoint solutions for client engagements. You work closely with the Graphic Designer, client stakeholders, and client maintainer to translate business and design requirements into practical, secure, accessible, and maintainable SharePoint solutions. This role requires strong hands-on experience with SharePoint Online, SPFx, React, TypeScript, PnP tooling, and modern SharePoint architecture. A defining feature of the role is that the client does not provide access to their production Microsoft 365 tenant, and no client data may leave their environment. You therefore build and test solutions in our own Microsoft 365 tenant using synthetic content, then deliver deployable packages, provisioning artefacts, and runbooks that the client's maintainer can execute. The role requires greater autonomy than a standard SharePoint implementation role. You are the only SharePoint specialist in the engagement and are expected to make sound technical decisions, challenge unnecessary customization, troubleshooting without production access, and ensure that what is handed over can be successfully deployed and maintained by a non-technical client.</p><p>What will you do?</p><p>Take end-to-end ownership of the SharePoint pilot, covering the following areas:</p><p>PILOT DELIVERY</p><ul><li>Build and deliver a modern SharePoint communication site homepage in collaboration with our Graphic Designer. Implement page layouts, navigation, theming, native SharePoint web parts, and custom components.</li><li>Assess requirements critically and favor out-of-the-box SharePoint capabilities wherever they provide an appropriate solution. Push back on unnecessary custom development, particularly where custom code provides only cosmetic or marginal functional benefit.</li><li>Build reusable components, patterns, and structures that can support the subsequent rollout rather than requiring redevelopment.</li></ul><p>CROSS-TENANT BUILD & HANDOVER</p><ul><li>Maintain a working replica of the client's intended site structure within our Microsoft 365 tenant using synthetic content only.</li><li>Design solutions specifically for deployment across a tenant boundary where the development environment and client environment cannot be directly accessed.</li><li>Create and maintain portable deployment artefacts, including PnP provisioning templates, SPFx .sppkg packages, site scripts, theme JSON, configuration files, and required design assets.</li><li>Identify tenant-specific dependencies and ensure they are documented and configurable during deployment.</li><li>Anticipate differences between the development and client environments, including permissions, policies, existing branding, retention settings, app catalog configuration, and other tenant-level constraints.</li><li>Develop deployment runbooks that allow a non-technical client maintainer to deploy the solution with minimal external assistance. Include validation, troubleshooting, and rollback procedures in deployment documentation.</li><li>Support the client through deployment without directly accessing or modifying their production environment.</li></ul><p>SHAREPOINT IMPLEMENTATION & SPFX</p><ul><li>Implement modern SharePoint solutions using native SharePoint functionality wherever appropriate.</li><li>Develop production-quality SPFx web parts and extensions using React and TypeScript.</li><li>Manage the complete SPFx development workflow, including development, build, bundling, packaging, testing, and deployment preparation.</li><li>Use PnP PowerShell, provisioning templates, PnPjs, and related tooling to automate and reproduce SharePoint configurations.</li><li>Configure modern SharePoint site designs, site scripts, hub sites, navigation, page layouts, themes, and native web parts.</li><li>Use Microsoft Graph where Microsoft 365 data or functionality cannot be appropriately provided through native SharePoint capabilities. Understand API permission scopes and the administrative consent required for Microsoft Graph integrations.</li><li>Use supported SharePoint customisation approaches and avoid fragile CSS injection or unsupported techniques that may break with Microsoft updates.</li></ul><p>DESIGN FIDELITY, RESPONSIVENESS & ACCESSIBILITY</p><ul><li>Translate approved visual designs and mockups into accurate, production-quality SharePoint pages. Implement designs faithfully across spacing, typography, layouts, component states, interactions, and responsive behaviour.</li><li>Work closely with the Graphic Designer to identify technical constraints or design conflicts early and agree practical solutions.</li><li>Build responsive experiences that work effectively across desktop, tablet, and mobile form factors.</li><li>Ensure delivered pages and components meet WCAG 2.1 AA accessibility requirements. Apply appropriate semantic HTML, keyboard navigation, colour contrast, focus states, alternative text, and accessible interaction patterns.</li><li>Monitor page performance and minimise unnecessary client-side processing and impact on first render.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION & PROFESSIONAL EXPERIENCE</p><ul><li>Bachelor's or master's degree in computer science, Information Systems, Software Engineering, or a related field.</li><li>5+ years of professional experience working with SharePoint, including at least 3 years working with SharePoint Online and modern SharePoint experiences.</li><li>Proven experience delivering SharePoint intranets, communication sites, or modern digital workplace solutions.</li><li>A portfolio of delivered SharePoint intranet or communication-site projects that you can demonstrate and discuss.</li><li>Previous consulting or contract delivery experience.</li><li>Experience working with security-constrained, regulated, or otherwise restricted client environments is highly desirable.</li><li>Experience working as the primary or sole SharePoint specialist on a project is highly desirable.</li><li>Professional proficiency in English; French or another relevant client language is a plus.</li></ul><p>TECHNICAL SKILLS</p><ul><li>Strong hands-on experience with SharePoint Online modern experiences.</li><li>Strong understanding of communication sites, team sites, hub sites, site designs, site scripts, navigation, themes, page layouts, lists, libraries, and native web parts.</li><li>Proven production experience developing SPFx web parts and extensions.</li><li>Strong hands-on experience with React and TypeScript.</li><li>Experience with the complete SPFx build, bundle, package, and deployment workflow.</li><li>Solid HTML and CSS fundamentals.</li><li>Practical understanding of accessibility and experience delivering WCAG 2.1 AA-compliant interfaces.</li><li>Strong hands-on experience with PnP PowerShell.</li><li>Experience creating repeatable and maintainable provisioning processes.</li><li>Understanding of Graph API permissions, delegated/application permissions, and tenant administrator consent. Familiarity with REST APIs and authentication concepts is expected.</li><li>Good understanding of the SharePoint App Catalog and SPFx approval process. Understanding of what a tenant administrator must approve before custom code or integrations can run.</li><li>Familiarity with SharePoint permissions, application permissions, API scopes, and tenant-level configuration.</li><li>Experience in preparing deployment packages and technical documentation for administrators.</li><li>Working knowledge of Power Automate and Power Apps. Ability to recognise when Power Platform provides a simpler or more cost-effective solution than custom SPFx development. Understanding of SharePoint integration with Power Platform and associated deployment considerations.</li></ul><p>INTERPERSONAL SKILLS</p><ul><li>Comfortable taking ownership as the sole SharePoint specialist on an engagement.</li><li>Able to work independently without direct access to the client's production environment.</li><li>Strong troubleshooting skills, including the ability to diagnose issues from screenshots, logs, configuration information, and user feedback.</li><li>Excellent written communication skills, with the ability to produce precise and practical deployment documentation.</li><li>Able to teach and enable a client maintainer without assuming prior coding or SharePoint expertise.</li><li>Pragmatic and able to distinguish between genuine technical requirements and unnecessary customization.</li><li>Proactive in identifying dependencies, risks, and decisions that could affect delivery.</li></ul>
<p>Details Mission and objectives Established by the Economic and Social Council (ECOSOC) of the United Nations (UN) in 1958 as one of the UN's five regional commissions, ECA's mandate is to promote the economic and social development of its member States, foster intra-regional integration, and promote international cooperation for Africa's development. The ECA Office for North Africa is located in Rabat, Morocco, and serves seven member states: Algeria, Egypt, Libya, Mauritania, Morocco, Sudan, and Tunisia. The main objective is to contribute to achieving structural transformation and balanced development through implementation of an environment conducive to the creation of employment for women and young people in North Africa. Context Many African Governments are facing challenges in implementing effective public debt management practices and fiscal policies aligned with national development priorities, and macro-fiscal sustainability remains a concern. African countries are facing rising debt and debt service burdens, exacerbated by protracted crises and global macroeconomic uncertainty. Public budgets struggle to cover essential expenditure on social services and to meet commitments to climate action. In this context, UNECA SRO NA is implementing a project titled Enhancing Fiscal Resilience and Sustainable Finance in Africa . The initiative aims to help African governments address the growing debt burden and unlock new opportunities for sustainable, low-carbon economic development. The project will build the capacity of national debt management offices (DMOs), develop sustainable finance mechanisms, and help ensure macroeconomic stability in line with SDG and climate objectives. To achieve these objectives, the project will: i) organize a series of national/regional meetings and training workshops to generate/share knowledge and identify data gaps and challenges in sustaining and enhancing the effectiveness of debt management and (ii) develop a set of scenarios and guidelines to assist countries to better manage their debt and enable policy-makers to adopt appropriate policies to attract sustainable finance The United Nations Economic Commission for Africa (UNECA), through the Subregional Office for North Africa (SRO-NA), is therefore seeking a qualified Associate Researcher to support its debt management initiative. This UNV assignment is a part of the UNECA SRO NA debt management initiative, and the primary focus of this role will be to support project activities through research, logistical coordination, documentation, and effective communication. This position aims to support UNECA SRO-NA in helping its Member States improve public debt management and enhance fiscal space to finance national development priorities in climate action and the SDGs. The Research Associate will work in close cooperation with the Project Coordinator and the project team at UNECA. Task description Within the delegated authority and under the supervision of the project manager or his/her designated mandated representative(s), the UNV Expert on Debt sustainability will: A. Research and Analytical Support Conduct literature reviews, data collection, and analysis related to debt sustainability, public finance, and sustainable financing strategies. Review reports on debt management, debt sustainability and debt distress. Prepare research summaries, policy briefs and technical reports. Identify trends and noteworthy issues for review and discussion by project management. B. Support logistics arrangement and project Implementation Support for project management and implementation throughout all phases of the project cycle. Research, compile, analyze, and summarize basic project data; highlight issues and trends for the supervisor's consideration. Assist in the drafting of project budgets and forecasts in alignment with the programme of work. Work with the manager on financing arrangements, obtaining necessary clearances, and ensuring effective monitoring systems through regular reporting, review meetings, and missions. Ensure compliance with project guidelines and objectives, identify issues, seek clarifications, assess replies, and prepare summaries with actionable suggestions. C. Coordination and Administrative Tasks Provide secretariat support to technical/steering committees and ad hoc task forces: circulate agendas, meeting invitees, prepare background documents, draft meeting minutes, and monitor follow-up actions. Support the coordination and scheduling of internal and external meetings. Prepare official documents and briefing materials for project coordination purposes. Maintain and update internal databases for tracking project correspondence, deliverables, and contacts. Manage storage and updating data, reports, and other project-related information to ensure easy access and version control. D. Logistical and Operational Support Organize and execute logistics for workshops, field missions, and stakeholder consultations. Coordinate travel and accommodation arrangements for project staff and participants. Prepare and distribute workshop and mission materials (e.g., participant packs, presentations, name tags). Coordinate onsite logistics including venue setup, catering, interpretation, and technical support. Monitor project activity timelines and delivery schedules to ensure timely execution and reporting. E. Communication and Reporting Assist in drafting mission reports, formal letters, and stakeholder communications. Support the development of clear and structured communication material for external dissemination. F. Other Duties Perform any other duties as required for the successful implementation of the project. Expected Deliverables Timely and high-quality research contributions aligned with project goals. Efficient logistical arrangements for project activities. Together with the project coordinator, provide well-prepared mission reports Positive feedback from stakeholders on effective communication Completion of official communication documents. A well-maintained database of project documents that supports project continuity and knowledge sharing.</p><p><strong>Desired Candidate Profile</strong></p><p>Eligibility criteria Age 18 - 80 Required experience 7 years Nationality Candidate must be a national, legal resident or hold refugee status in the country of assignment. Assignment requirements Relevant experience 5 years Languages English, Level: Fluent, Required French, Level: Working knowledge, Desirable Arabic, Level: Working knowledge, Desirable Required education level Doctoral degree in Business Administration, Management, Public Administration, or a related field is required; Competencies and values Professionalism Planning & Organizing Accountability Teamwork Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development; Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel; Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment; Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines; Sound security awareness; Skills and experience At least 7 years of professional work experience, at the national and/or international level, in economic research and project management. Experience working with the UN or international or regional development institutions is an advantage. Excellent oral and written skills; excellent drafting, formulation, reporting skills; Accuracy and professionalism in document production and editing; Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development. Ability to coordinate tasks efficiently, work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel and deliver high-quality results under demanding deadlines. Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and statistical analysis tools (such as Stata, EViews, and R), email/internet; familiarity with database management; and office technology equipment; Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines; Have affinity with or interest in debt sustainability, volunteerism as a mechanism for durable development, and the UN System.</p>
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Result of Service<br>The consultant shall, within the relevant timeframe, provide ECA SRO-NA with: - Continuous technical support advisory services and providing capacity building activities to the NDPC and Ghanian institutions/ministries to better leverage diaspora contribution to sustainable development in Ghana. - Periodic monitoring, evaluation, and follow-up reports on programme implementation and progress in implementing the matrix of reforms in Ghana. - Technical inputs and knowledge products documenting Ghana’s experience and best practices for application in other countries. - Adapted tools and adequate frameworks and related guidance to support other countries in integrating diaspora contributions into national and medium-term development planning and channeling remittances to investment. The plan and deadlines for the deliverables will be discussed and decided in consultation between the consultant and SRO-NA<br> Work Location<br>GHANA<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Background and rationale for support Diasporas contribute significantly to the sustainable development of both destination and origin countries, making diverse economic, social, and cultural contributions. They bring home significant remittances and skills from destination countries, providing significant benefits to home countries and as useful source of technological transfer, and innovative ideas for national development. Migrants also acquire financial resources for sole and joint investment to improve lives, make financial returns, or both. Despite their increasing importance, diaspora policies still receive less consideration than immigration policies. Remittances are a vital tool for development and have significant implications for economic growth through the increase of consumption, investment, and social spending (education, health, social security…). Remittances inflows have increased significantly in recent years and have become the main financial external inflow in African countries, surpassing other inflows that traditionally play an important role in these countries, such as official development assistance (ODA) and foreign direct investment (FDI). However, the positive contribution of international migrants, remittances in particular, is overlooked. And while countries have made some progress on capitalizing on migrants' contribution to development, in African countries these efforts continue to be a missed opportunity. Understanding migrants' positive contribution to their receiving countries and designing policies and tools that protect and empower them is key for maximizing the socioeconomic benefits of migration. Knowing the importance of remittances to economic development and to facilitate evidence-based policies and their implementation, the governments, the private sector, and the NGOs need clear tools, framework and policies that help to better optimize the contribution of Diasporas in the development of their countries of origin. In this context, ECA is implementing a programme on "Strengthening the migration-development nexus in Africa » from 2024 to 2027. The programme supports six African Member States that have diverse migration patterns, strategic geographical location, significant migration flows, diverse diaspora, significant remittance inflows (in percentage of GDP), and proactive efforts from the government to leverage migration for development and channel remittances to productive investments. Duties and Responsibilities: Under the direct supervision of the Chief of the Subregional Initiatives Section and the Economic Affairs Officer, and the overall supervision of the Director of the North Africa Regional Office, the consultant will provide continuous technical support and advisory services under the Programme “Strengthening the Migration–Development Nexus in Africa,” to leverage the contribution of Ghanian diaspora and channel remittances to investment including developing adequate tools/instruments, monitoring and follow-up of reforms implementation in Ghana, while supporting other countries through the transfer of Ghana’s experience and best practices to develop their own frameworks/ tools for integrating diaspora contributions into development planning and channeling remittances to investment. The consultant will: - provide continuous technical and advisory support to the NDPC, the national technical working group and Ghanaian institutions/ministries in charge of remittances and diaspora contribution under the Programme “Strengthening the Migration–Development Nexus in Africa”, especially in the area of providing: - capacity building training to Metropolitan, Municipal and Districts Assembles (MMDAs) in Ghana on how to mainstream migration and diaspora contributions and remittance in their respective Medium-Term Plans (MTDPs), 2026-2029, using the Ghana training toolkits - technical backstopping to MMDAs in preparing their respective “Migration for development and Diaspora Contributions and Remittances Action Plans; - technical coordination and support to Bank of Ghana (BoG), Ministry of Finance (MoF); Ministry of Foreign Affairs (MFA), Diaspora Desk, Office of the President, Ghana Investment Promotion Centre (GIPC)/Ministry of Trade and Industries (MOTI) to develop appropriate instruments/tools to operationalize the migration and diaspora contributions and remittance interventions outlined in the Medium Term National Development Policy Framework, 2026-2029. These instruments/tools include National Remittance Strategy and Diaspora Investment Strategy; and - support to national dissemination and advocacy programmes on migration and diaspora contributions and remittances, instituted by NDPC. - Monitor, evaluate, and follow up on programme and policy reforms implementation in Ghana to ensure effective implementation, delivery and results, including: - finalizing the results framework for monitoring the implementation of migration and diaspora contributions and remittance interventions outlined in the Medium-Term National Development Policy Framework, 2026-2029; and - provide technical support to NDPC to mainstream relevant Key Performance Indicators (KPIs) in the Medium-Term National Development Policy Framework, 2026-2029 indicator matrix, as well as collecting the baseline data and setting the relevant targets to the implementation period. - Support implementation and provide technical inputs and promoting south-south cooperation with other countries beneficiaries of the programme through the transfer of Ghana’s experience and dissemination of best practices. - Assist other countries and provide technical inputs and advisory services in developing their own tools to integrate diaspora contributions into national and medium-term development planning and channel remittances to productive investment.<br> Qualifications/special skills<br>Advanced university degree (Masters' degree) in economics, social science (Statistics, Development, Economics, Sociology, Demography, Population Studies, Migration, etc.) or any related field is required. A first-level university degree in a combination of additional two years of qualifying experience may be accepted in lieu of the master's degree. A PhD in the same field is an advantage A minimum of 5 years of experience in Economy/social research and analysis is required Experience in policy planning and elaboration of policies, and analysis of migration trends and contribution to development is desirable Experience with national organizations in charge of planning and migration issues in Ghana or with the normative and/or operational work of the African Union and the United Nations system is desirable<br> Languages<br>English and French are the working languages of the UN Secretariat. For this consultancy, Fluency in English is required. Knowledge of Arabic or French is desirable<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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Company culture : <p><strong>HCLTech</strong> operates within a predominantly <strong>competitive and performance-driven culture</strong>, where ambition, challenge, and the achievement of measurable goals are central to success. The company promotes self-improvement, competitiveness, and a strong customer focus, with a clear emphasis on results and market positioning. This performance-driven environment is strongly supported by a robust <strong>innovation</strong> dimension, encouraging initiative, experimentation, and agility. It is further complemented by a collaborative culture focused on people development and teamwork, while structured processes play a more secondary role.
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<br> Job : <p>Join our team in Rabat! As a member of the Order to Cash team at our IT Information Technology company, you will play a crucial role in ensuring the smooth processing of orders and cash transactions. Your attention to detail and commitment to accuracy will directly impact our operations and customer satisfaction.</p><br><br><p><u><strong>Job purpose</strong></u></p><br><br><p>As member of Order to Cash department, the position holder will actively participate in Account receivables activities aiming to ensure efficient and effective process of:</p><br><br><ul><li>Contract set up reflecting the correct and agreed contract attributes</li><li>Proper customer identification</li><li>Accurate billing activity</li><li>Dispute management and Customer care</li></ul><p>The position holder main tasks & activities will be in the area of Customer care, as Order-to-cash processes are very interdependent, proper and accurate actions and follow ups will have an impact in all the above-mentioned areas.</p><br><br><p><u><strong>General requirements</strong></u></p><br><br><ul><li>Follow closely managers work guidance, assignments & priorities set for the position holder and/or for the entire team</li><li>Attend meetings and discussions organized by team leader and/or OTC management</li><li>Participate in training organized or assigned by Team Leaders and OTC managers - attend the training sessions in person or in a virtual environment, actively participate in it, submit feedback as appropriate and successfully pass all assessments organized after the training sessions.</li><li>Deliver trainings to:</li></ul><ol><li>New team members to explain and demonstrate the daily activities performed by the position holder</li><li>Ongoing training sessions aiming best practice sharing and process gaps filling</li></ol><ul><li>Create and update process documentation on the processes, activities and tasks performed by the position holder, proactively or upon management assignment and in line with the internal process documents creation policy and practices</li><li>Ensure proper backup coverage for other team members in case of absence or holidays. In order to secure business continuance, the Team leader and/or manager should ensure in advance training on activities that are not part of the position holder responsibilities</li><li>Work on own initiative, autonomously and without constant supervision</li><li>Respect working schedules organized and communicated by management team</li><li>Provide audit evidence for quality, control and compliance purposes</li><li>Escalate in a timely manner all operational, administrative, organizational or other issues to Team leader and manager.</li><li>Proficiency in French and good command English. Proper language usage in internal and external communication, in local language, English or the working language(s) required for the position. Independent work to improve language skills where needed and upon justified feedback provided.</li><li>Computer literacy in MS office and customized ERP system. Ability to ensure link and follow up in multi-tools & system environment. Autonomous focus is required in case of gaps in the tools & systems knowledge</li><li>Ensure compliance to all business controls, quality, security and organizational policies properly communicated by the employer.</li><li>Contribute in process optimization/improvement initiatives</li><li>Comply to Company and Client behavior and ethics guidelines as per internal policies, communications and trainings delivered</li><li>Demonstrate resilience under pressure and ability to quickly adapt to unforeseen work demands</li><li>Analytical skills and focus on the details.</li><li>Excellent numerical skills</li><li>Proactive approach towards internal communication - requirement</li><li>Collaborate with colleagues within the team on complex cases, support other team members in case of urgent matters or backlog situations</li></ul><p><u><strong>Role specific requirement :</strong></u></p><br><br><ul><li><strong><u>Query management </u></strong></li><li>Manage the resolution of Partner/ Customer queries received in mailbox, Query Management System, CVG within corporate guidelines and procedures.</li><li>Demonstrate the ability to react professionally in disputed or heated situations providing solutions that not only meet with Partner/ Customer satisfaction, but also make Partners/Customers feel valued</li><li>Maintain full coverage of the assigned SRs using various communication methods (mailbox, query management system, outbound/inbound calls)</li><li>Permanent account management, analysis on received requests and strategy application to ensure all requests are handled as per their importance, priority and SLA.</li><li>Ensure track of received requests in the systems where applicable</li><li>Ensure proper follow up of the requests till resolution of the issue</li><li>Ensure all approvals as per the established Approval matrix are gathered before cancellation of a billing item in the ERP systems.</li><li>Ensure all contract changes/ meter readings update are properly documented and executed in the ERP systems as per the established processes.</li><li>Ensure a feedback is provided to Partner/ Customer about all received requests</li><li>If applicable initiate refund requests upon customer's request or after dispute resolution, as per the established process and internal controls</li><li>Perform all ad hoc query activities on accurate and timely manner</li><li>Ensure Partner compliance with Portal functionality where available</li></ul> <br> Required profile : <p><strong><u>Success criteria for the role</u></strong></p><br><br><ul><li>Timely tasks/activity completion</li><li>High Quality ensured in the performed activities and tasks assessed as part of quality checks performed by the management team</li><li>Consistent achievement of Team and/or individual operational targets communicated by management team. Properly documented gap analysis in case of misses.</li><li>Self-motivated and willing to learn new skills</li><li>Ability to work on own initiative</li><li>Ability to react professionally in disputed or heated situations providing solutions that not only meet with Partner/ Customer satisfaction, but also make Partners/Customers feel valued</li><li>Strong organisational skills</li><li>Collaborate and communicate effectively with all levels and departments involved in the proces</li></ul> <br><br> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p>A breath of fresh air on the oceanfront, Four Seasons Hotel Casablanca offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 186 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle.</p><br><br><br><p><b>About the role</b></p><br><br><p>Four Seasons Casablanca is looking for an <b>Assistant Housekeeping Manager </b>who shares a passion for excellence and who infuses enthusiasm into everything he / she does.<br>Work on a team built on mutual respect, collaboration, excellent service and passion for Housekeeping. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.</p><br><br><br><p><b>What you will do</b></p><br><br><ul><li>Manages the staff and controls the daily activities of the Housekeeping Department assuring that our Guest Rooms, Public Areas and Employee Areas meet the highest standards of cleanliness.</li><li>Manages the staff of the Housekeeping Department. Interviews and trains the staff. Conducts Performance Evaluations and disciplines staff when needed. Assures daily labor report and bi-weekly payroll submission is accurate and complete. Ensures communications and follow-up on any problems, guest requests or special requirements.</li><li>Schedules staff. Makes or coordinates the daily assignment of work. Oversees the start of each shift. Monitors daily assignments to assure that productivity and quality standards are being met, staff is being supported and guest needs are being met. Inspects all areas of responsibility daily including a number of Guest rooms. </li><li>Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Responds to all guest requests in an accurate and timely manner. Coordinates the housekeeping needs of any Condominium or Co-op owners. Interaction with guest will be in person and by phone. </li><li>Assures the financial goals of the department are being met. Monitors and controls labor expense and other divisional expenses such as Guest Supplies, Cleaning Supplies and Contract Services. Participates in periodic Linen, Uniform and Supplies Inventories. Assures that equipment is properly maintained. Assists in the preparation of the annual budget for labor and operating expense and for items to be included in the annual Capital Plan. </li><li>Assures effective operation of the Laundry/Valet Department in the absence of the Laundry/Valet Manager. Assists the department when needed. </li><li>Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees responds swiftly and effectively in any hotel emergency or safety situation.</li></ul><br><p><b>What you bring</b></p><br><br><ul><li><span><span>school education or equivalent experience.</span></span></li></ul><br><ul><li><span><span>Experience in a </span><span>luxury brands</span><span> is a plus</span></span></li></ul><br><ul><li>French, English and Arabic are mandatory</li></ul><br><p><b>What we offer: </b><br><span>• Competitive Salary, wages, and a comprehensive benefits package</span><br><span>• Excellent Training and Development opportunities</span><br><span>• Complimentary Accommodation at other Four Seasons Hotels and Resort</span><br><span>• Complimentary Dry Cleaning for Employee Uniforms</span><br><span>• Complimentary Employee Meals</span></p><br><br><br><p><b><u><span>Due to the local work permit policy in the country, we are looking only for candidates</span><span> with a</span><span> valid </span><span>Moroccan Work Permit</span><span>.</span></u></b></p><br><br><br><p><span><span>Learn more about what is like to work at Four Seasons – Visit </span><span>us:</span></span></p><br><br><p><span><span>https://jobs.fourseasons.com</span></span></p><br><br><p><u><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></u></p><br><br><p><u><span>https://www.facebook.com/Fourseasonsjobs</span></u></p><br><br><p><u><span>https://twitter.com/FourSeasonsJobs</span></u></p><br><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display advanced ability to read standard blue prints and electrical schematics concerning plumbing and HVAC. Display above average engineering operations skills and strong general mechanical ability. Display proficiency in at least three of the following categories, above average skills in three more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Safely perform highly complex repairs of the physical property, electrical, plumbing and mechanical equipment, air conditioners, refrigeration and pool heaters - ensuring all methods, materials and practices meet company standards and Local and National codes - with little or no supervision. Troubleshoot and perform repairs on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, air conditioners, HVAC equipment, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and program TV's. Use the Lockout/Tagout system before performing any maintenance work. Display advanced knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs. Perform advanced troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Display the ability to train and mentor other engineers as necessary. Display ability to perform Engineer on Duty responsibilities, including readings and rounds.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D. equivalent and vocational or technical background.<br>Related Work Experience: Extensive experience and training in general maintenance, electrical or refrigeration, parts inventory and requisition, exterior and interior surface preparation and painting.<br>At least 2 years of hotel engineering/maintenance experience.<br>Supervisory Experience: No supervisory experience. <br>License or Certification: Valid Driver’s License<br>REQUIRED QUALIFICATIONS<br>Universal Chlorofluorocarbon (CFC) Certification<br>Must meet applicable state and federal certification and/or licensing<br>requirements.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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Result of Service<br>The expert shall, within the relevant timeframe, provide to the ECA SRO-NA with a) The preparation of an initial report (R1) stating a good understanding of the task by the expert and detailing among others the work to be undertaken, the conceptual framework, the methodology, the work report and the chronogram of the activities. b) The country situation analysis report (R2) on the results of the assessment of the existing framework, available data and information on institutional, legal, financial aspects related to remittances and its contribution to sustainable development in Egypt. The report will include (i) identified gaps and challenges of building an effective regulatory, investment, and institutional framework in addition to a relevant information system to better optimize the contribution of diasporas into development and (ii) a review of Egypt`s investment environment to attract remittances. This will help to identify challenges and opportunities for investment by Diaspora. c) A proposed effective regulatory and institutional framework based on the country’s context and international experiences including suggested strategic tools/instruments and policy reforms that are tailored to the needs of Diaspora to channel remittances to investments in Egypt. A report with all detailed information (R3) will be submitted by the expert. d) A detailed roadmap (actions/ reforms/policies with timeframe...) to establish the identified framework and a clear action plan to better leverage diasporas’ investments and contribution to the development of Egypt. A document with all detailed information will be submitted by the expert (R4). The expert will design a final workshop (R4) to present the adequate framework with the detailed action plan.<br> Work Location<br>EGYPT<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Background and rationale for support Diasporas contribute significantly to the sustainable development of both destination and origin countries, making diverse economic, social, and cultural contributions. They bring home significant remittances and skills from destination countries, providing significant benefits to home countries and as useful source of technological transfer, and innovative ideas for national development. Migrants also acquire financial resources for sole and joint investment to improve lives, make financial returns, or both. Despite their increasing importance, diaspora policies still receive less consideration than immigration policies. Remittances are a vital tool for development and have significant implications for economic growth through the increase of consumption, investment, and social spending (education, health, social security…). Remittances inflows have increased significantly in recent years and have become the main financial external inflow in African countries, surpassing other inflows that traditionally play an important role in these countries, such as official development assistance (ODA) and foreign direct investment (FDI). In 2025, formal remittances to Africa reached historic levels surpassing US$100 billion, driven by policy reforms and strong diaspora engagement with Egypt ranking 1st and receiving the most important share of remittances ($41.5 billion). However, the positive contribution of international migrants, remittances in particular, is overlooked. And while countries have made some progress on capitalizing on migrants' contribution to development, in African countries these efforts continue to be a missed opportunity. Understanding migrants' positive contribution to their receiving countries and designing policies and tools that protect and empower them is key for maximizing the socioeconomic benefits of migration. Knowing the importance of remittances to economic development and to facilitate evidence-based policies and their implementation, the governments, the private sector, and the NGOs need clear tools, framework and policies that help to better optimize the contribution of Diasporas in the development of their countries of origin. In this context, ECA is implementing a programme on "Strengthening the migration-development nexus in Africa » from 2024 to 2027. The programme supports six African Member States with important diaspora, significant remittance inflows and proactive efforts from the government to leverage diaspora contribution for development and channel remittances to productive investments. The program’s objective is to strengthen the capacities of selected countries to integrate diaspora’ contribution into national development strategies/plans/programmes as alternative source to finance development and to channel remittances to productive investment by developing the practical/adequate institutional, regulatory and financial framework. Scope and tasks of work Under the direct supervision of the Chief of the Subregional Initiatives Section and the Economic Affairs Officer and the overall supervision of the Director of the North Africa Regional Office, the expert will provide technical support and advisory services to the Ministry of Finance and stakeholders in Egypt to develop the adequate framework to better leverage the diasporas’ contribution to development in Egypt. The expert will: - Prepare an inception report demonstrating a good understanding of the task and detailing among others the work to be undertaken, the conceptual framework, the methodology, the work plan, the annotated plan of the report and the chronogram of the activities. - Assess the existing framework, available data and information on institutional, regulatory, financial aspects related to remittances and its contribution to sustainable development in Egypt. This assessment will help to identify gaps and challenges to build/develop an effective framework to better optimize the contribution of diasporas into development. In addition, a review of Egypt`s investment environment to attract remittances and diaspora savings will be done. This will help to identify challenges and opportunities for investment by Diaspora. Prepare a country situation analysis report based on the results of the assessment. - Develop and propose an effective regulatory and institutional framework based on the country’s context and international experiences with policy reforms and strategic tools/instruments, that are tailored to the needs of Diaspora to channel remittances to investments in Egypt. - Elaborate a detailed roadmap to establish the identified framework, strategic tools/instruments and propose a clear action plan to better leverage diasporas’ investments and contribution to development (actions/ reforms/policies with timeframe, Monitoring & Evaluation matrix and coordination structure). - Take part in national, regional and subregional discussions and workshops related to the programme, and act as a resource person in the work on diasporas’ economic contribution in Egypt. - Develop and implement two (2) workshops: (1) at mid-term to discuss the preliminary results and (2) the final workshop to present the suggested effective framework including policy reforms and the roadmap. The expert is expected to ensure the involvement of relevant stakeholders (Government Ministries, Departments and Agencies, Development Partners; private sector, civil society...), in collaboration with the established National Technical working group in Egypt. Anticipated Deliverables and Implementation schedule 2 days after signing the contract - The ECA and the Ministry of Finance in Egypt organize a meeting with the expert. 2 weeks after signing the contract - The expert submits to ECA and Ministry of Finance an inception report (R1) detailing the conceptualization of the assignment that strongly demonstrates a clear understanding and interpretation of the objectives and tasks; and detailing among others the work to be undertaken, the conceptual framework, the methodology, the work plan, the annotated plan of the report and the chronogram of the activities. 1.5 months after signing the contract - The expert presents to the ECA, The Ministry of Finance and the National Technical Working Group the assessment of the existing framework, available data and information on institutional, legal, financial aspects related to remittances and its contribution to sustainable development in Egypt. This exercise will include identified gaps and analyze the challenges of building an effective regulatory, investment, and institutional framework in addition to a relevant information system to better optimize the contribution of Egyptian diasporas and channel remittances to investments. After including comments, the expert submits the draft (R2) of the country situation analysis report on the results of the assessment on the existing framework, available data and information on institutional, legal, financial aspects related to remittances in Egypt. 3 months after signing the contract - The expert submits the first draft (R3) of the proposed effective/adequate regulatory and institutional framework based on the country’s context and international experiences. The report includes also suggested policy reforms and strategic tools/instruments, that are tailored to the needs of Egyptian Diaspora to channel remittances to productive investments The expert will contribute to the mid-term progress workshop and presents the first draft for comments. 4 months after signing the contract - The expert submits the final report (R3) of the proposed framework (with policy reforms needed and strategic tools/instruments) after taking into consideration the comments received. 5 months after signing the contract - The expert submits the first draft of a detailed roadmap to establish the identified framework, strategic tool/instruments and propose a clear action plan to better leverage diasporas’ investments and contribution to the development of Egypt (R4) 6 months after signing the contract - The expert submits the final draft of the detailed roadmap with a clear action plan (actions/ reforms/policies with timeframe...) to better leverage diasporas’ investments and contribution to the development of Egypt considering receive comments and recommendations (R4) and develops and implements a national workshop to present the adequate framework and the detailed action plan.<br> Qualifications/special skills<br>Advanced university degree (Masters' degree) in economics, international economics, Finances (Statistics, Development Economics, etc.) or any related field is required. A PhD would be an advantage A minimum of seven years of experience in economic research and analysis is required Experience in analytical policy research in economies, or macroeconomic analysis in Africa/ North Africa is desirable<br> Languages<br>English and French are the working languages of the UN Secretariat. For this consultancy, Fluency in English and Arabic are required<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p>A breath of fresh air on the oceanfront, Four Seasons Hotel Casablanca offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 186 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle.</p><br><br><br><p><b>About the role</b></p><br><br><p>Four Seasons Casablanca is looking for an <b>Assistant Housekeeping Manager </b>who shares a passion for excellence and who infuses enthusiasm into everything he / she does.<br>Work on a team built on mutual respect, collaboration, excellent service and passion for Housekeeping. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.</p><br><br><br><p><b>What you will do</b></p><br><br><ul><li>Manages the staff and controls the daily activities of the Housekeeping Department assuring that our Guest Rooms, Public Areas and Employee Areas meet the highest standards of cleanliness.</li><li>Manages the staff of the Housekeeping Department. Interviews and trains the staff. Conducts Performance Evaluations and disciplines staff when needed. Assures daily labor report and bi-weekly payroll submission is accurate and complete. Ensures communications and follow-up on any problems, guest requests or special requirements.</li><li>Schedules staff. Makes or coordinates the daily assignment of work. Oversees the start of each shift. Monitors daily assignments to assure that productivity and quality standards are being met, staff is being supported and guest needs are being met. Inspects all areas of responsibility daily including a number of Guest rooms. </li><li>Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Responds to all guest requests in an accurate and timely manner. Coordinates the housekeeping needs of any Condominium or Co-op owners. Interaction with guest will be in person and by phone. </li><li>Assures the financial goals of the department are being met. Monitors and controls labor expense and other divisional expenses such as Guest Supplies, Cleaning Supplies and Contract Services. Participates in periodic Linen, Uniform and Supplies Inventories. Assures that equipment is properly maintained. Assists in the preparation of the annual budget for labor and operating expense and for items to be included in the annual Capital Plan. </li><li>Assures effective operation of the Laundry/Valet Department in the absence of the Laundry/Valet Manager. Assists the department when needed. </li><li>Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees responds swiftly and effectively in any hotel emergency or safety situation.</li></ul><br><p><b>What you bring</b></p><br><br><ul><li><span><span>school education or equivalent experience.</span></span></li></ul><br><ul><li><span><span>Experience in a </span><span>luxury brands</span><span> is a plus</span></span></li></ul><br><ul><li>French, English and Arabic are mandatory</li></ul><br><p><b>What we offer: </b><br><span>• Competitive Salary, wages, and a comprehensive benefits package</span><br><span>• Excellent Training and Development opportunities</span><br><span>• Complimentary Accommodation at other Four Seasons Hotels and Resort</span><br><span>• Complimentary Dry Cleaning for Employee Uniforms</span><br><span>• Complimentary Employee Meals</span></p><br><br><br><p><b><u><span>Due to the local work permit policy in the country, we are looking only for candidates</span><span> with a</span><span> valid </span><span>Moroccan Work Permit</span><span>.</span></u></b></p><br><br><br><p><span><span>Learn more about what is like to work at Four Seasons – Visit </span><span>us:</span></span></p><br><br><p><span><span>https://jobs.fourseasons.com</span></span></p><br><br><p><u><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></u></p><br><br><p><u><span>https://www.facebook.com/Fourseasonsjobs</span></u></p><br><br><p><u><span>https://twitter.com/FourSeasonsJobs</span></u></p><br><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.<br><br><p><br><span><span><span><span>Le/la Standardiste est en charge de la réception des appels de l’hôtel, qu’il s’agisse d’appels internes ou externes. gère la prise de réveils et assure également le suivi des faxes clients au sein de l’hôtel.</span><br><span>Il/ elle doit connaître parfaitement les horaires </span><span>d’ouverture et de fermeture des différents points de vente ainsi que le type de prestation proposé </span><span>par chacun des services respectifs.</span><br><span>Il/elle est sous la responsabilité de l’encadrement de son service : Superviseur et Responsable.</span><br><span>Le/la standardiste doit faire preuve d’un très bon esprit d’équipe, avoir une excellente </span><span>présentation, avoir une bonne élocution et de bonnes compétences relationnelles pour </span><span>correspondre aux attentes d’une clientèle haut de gamme.</span><br><span>Le/la Standardiste doit également posséder de bonnes compétences informatiques, puisqu’il/elle </span><span>est amené(e) à utiliser différents logiciels tels que Word, Excel, Internet et Opera.</span></span></span></span></p><br><br><br><p><span><span><span><b><span>FONCTIONS ESSENTIELLES :</span></b><br><span>1. Offrir aux clients un service agréable, efficace et professionnel conformément aux </span><span>standards Four Seasons</span><br><span>2. Répondre à tous les appels de manière plaisante en utilisant le nom du client interne ou </span><span>externe, et en mettant en relation avec le poste désiré en fonction de sa requête.</span><br><span>3. Faire et effectuer le suivi des appels de réveil pour les clients de l’hôtel.</span><br><span>4. Gérer les demandes des «Ne pas déranger», des postes occupés, des transferts d’appels, </span><span>des mises en attente, des appels en attente, des Diverts (dérivation des appels d’une </span></span></span></span><span><span><span><span>chambre à une autre), des COS, des NCOS7 et des mises en relation avec les messageries</span></span></span></span><br> </p><br><br><p><span><span><span><span>vocales.</span><br><span>5. Savoir organiser une conférence Call.</span><br><span>6. Coordonner les requêtes téléphoniques spéciales pour des clients que ce soit dans leur</span><br><span>chambre ou en salle de réunion.</span><br><span>7. Assister les clients dans leurs appels locaux, nationaux ou internationaux.</span><br><span>8. Effectuer la facturation des clients en salle de réunion concernant les ouvertures de lignes </span><span>téléphoniques, fax et accès internet.</span><br><span>9. Agir en cas de situation d’urgence ou de sécurité dans l’hôtel.</span><br><span>10. Informer un superviseur ou responsable des plaintes et commentaires clients et faire les </span><span>efforts appropriés.</span><br><span>11. Apporter un appui à l’intégration et à la formation des nouveaux employés et les aider </span><span>dans leurs tâches.</span><br><b><span>FONCTIONS SECONDAIRES :</span></b><br><span>1. Donner des informations générales à tous les appelants et à se familiariser avec les </span><span>services de l’hôtel, les heures d’opérations, les activités journalières, les fonctions </span><span>spéciales, etc.</span><br><span>2. Rapporter et mettre sous fichiers tous les problèmes et les maintenances téléphoniques.</span><br><span>3. Assister le chef de service dans la réconciliation des factures du mois.</span><br><span>4. Maintenir en bon état d’usage les équipements téléphoniques</span></span></span></span></p><br><br><br><br><br><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Reporting to the Strategy and Development Department, the Data Lab brings together expertise in Data Science, AI, and Software Engineering to design, develop, and deploy operational solutions that improve the company's processes, products, and services. The team comprises around thirty people based in Paris, Toronto, and Casablanca. The Data Lab strives to implement best development practices, primarily in Python but also in React and Java, and manages CI/CD pipelines to deploy applications and APIs on Docker/Kubernetes infrastructures, Apache Airflow, and in the Cloud. Knowledge sharing through presentations among team members, training, and dedicated time for technology monitoring are integral to the Data Lab's operations. The use cases of data science are varied and result in concrete implementations in internal tools and client applications, for example: Scoring the risk of business failure; Extracting information from images and documents; Building and using knowledge graphs; Search engines specializing in business identification; Financial modeling and simulations.</font></font></p><p><font dir="auto" ><font dir="auto" >Your responsibilities: You will join the Coface Data Lab team and most often work in pairs or small teams on innovative projects. You will design and fully develop solutions that can implement Machine Learning technologies, from deployment on our container infrastructure or in the cloud, to production monitoring. You will contribute to technology monitoring.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Engineering degree or equivalent in Data Science: supervised and unsupervised learning, clustering, NLP</font></font></p><p><font dir="auto" ><font dir="auto" >Two or more years of experience in a similar role</font></font></p><p><font dir="auto" ><font dir="auto" >My mastery of Python, its ecosystem, and best practices for code review and continuous integration</font></font></p><p><font dir="auto" ><font dir="auto" >Using Linux and Git</font></font></p><p><font dir="auto" ><font dir="auto" >Autonomy, curiosity, rigor</font></font></p><p><font dir="auto" ><font dir="auto" >English: projects in international contexts</font></font></p><p><font dir="auto" ><font dir="auto" >Desired skills: Experience in Python application development with high quality standards; Implementation of CI/CD pipelines; Experience in Docker/Kubernetes deployment and cloud applications; Proficiency in SQL and experience with NoSQL databases (document, graph).</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. As a Client Relations Manager, you will be responsible for delivery of departmental results through successful direction and management of team or staff. While in this role, you will ensure high levels of customer satisfaction by establishing and measuring group performance against quality and productivity guidelines. Leads a specialized area which may have diverse functional elements. Frequently interacts with supervisors and/or functional peer group managers. May interact with senior management. Because of the nature of this position, you should have excellent communication skills, as well as the ability to provide leadership and direction to a professional team. As a Manager, you will demonstrate good judgment in the balancing of customer, employee, and company objectives. Your role will have an important part in the development and execution of the Client Relations yearly business plan. In addition, you will be responsible for establishing, implementing, and communicating departmental objectives and service levels. As a manager, you will be responsible for preparing and presenting employee performance appraisals on a regular basis. You will always be prepared to act as a company spokesperson to outside customers regarding their needs and inquiries.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelors degree as well as at least 3 years Client Relations experience or appropriate related experience at Oracle. In addition, a proven track record of excellent problem solving and research skills, and excellent communication skills, while projecting a positive, professional image.</p><p></p></section>
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Job : <ul><li>Drive and maneuver a telescopic handler on a construction site or industrial site, respecting safety instructions</li><li>Perform handling, lifting, and load placement operations (materials, pallets, equipment), sometimes at height</li><li>Carry out daily checks of the machine (general condition, fluid levels, safety devices, tires),</li><li>Report any technical anomaly to the maintenance teams</li><li>Coordinate maneuvers with ground teams (foreman, handlers)</li><li>Ensure compliance with safety zones and the machine's load capacities.</li></ul> <br> Required profile : <ul><li>Valid telescopic handler CACES (category R482 or recognized Moroccan equivalent)</li><li>Experience in driving a telescopic handler on construction, industrial, or logistics sites</li><li>Good knowledge of handling safety rules, rigor, vigilance, and organizational skills</li><li>Ability to work outdoors and adapt to different types of construction sites.</li></ul><p>Technical skills:</p><br><br><ul><li>Mastery of lifting and stacking maneuvers,</li><li>Reading load indicators (charts)</li><li>Knowledge of interchangeable equipment (forks, bucket, skip, spreader bar)</li><li>Adherence to machine stability and balance procedures.</li></ul><p>Conditions: Availability for travel according to site needs.</p><br><br> <br><br> </div>
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<br> Company culture : <p>
<strong>Coface</strong> is characterized by a predominantly <strong>collaborative culture</strong>, placing people, trust and quality professional relationships at the core of its operations. A close management approach encourages guidance, empowerment and skills development within a supportive environment. This culture is strongly complemented by a <strong>competitive dimension</strong>, focused on performance, results and customer orientation. It is also supported by a structured <strong>organizational foundation</strong> ensuring rigor and reliability, while a more moderate <strong>innovation component</strong> contributes to adaptability and continuous improvement. </p><br><br>
<br> Job : <p>Reporting to the Strategy and Development Department, the Data Lab brings together Data Science, AI, and Software Engineering skills to design, develop, and deploy operational solutions that improve the company's processes, products, and services. The team has about thirty people spread across Paris, Toronto, and Casablanca.</p><br><br><p>The Data Lab aims to implement best development practices, mainly in Python but also in React and Java, and manages CI/CD pipelines to deploy applications and APIs on Docker/Kubernetes infrastructures, on Apache Airflow, and in the Cloud.</p><br><br><p>Knowledge sharing through presentations among team members, training, and technological watch on reserved time are part of the Data Lab's operating method.</p><br><br><p>The use cases for data science are varied and lead to concrete implementations in internal tools and client applications, for example:</p><br><br><ul><li>Scoring the risk of business failure</li><li>Extracting information from images and documents</li><li>Building and exploiting knowledge graphs</li><li>Search engine specialized in identifying companies</li><li>Financial modeling and simulations</li></ul><p><strong>The missions: </strong></p><br><br><ul><li>You will join Coface's Data Lab team and work most often in pairs or in small teams on innovative projects</li><li>You will fully design and develop solutions that may implement Machine Learning technologies, up to deployment on our container infrastructures or in the cloud, and production monitoring</li><li>You will contribute to technological watch</li></ul> <br> Required profile : <ul><li>Engineering degree or equivalent in Data Science: supervised and unsupervised learning, clustering, NLP...</li><li>Two years or more of experience in a similar role</li><li>Proficiency in Python, its ecosystem, and best practices for code review and continuous integration</li><li>Use of Linux and Git</li><li>Autonomy, curiosity, rigor</li><li>English: projects in international contexts</li></ul><p><br><strong>Appreciated skills:</strong></p><br><br><ul><li>Experience in developing Python applications with high-quality standards</li><li>Implementation of CI/CD pipelines</li><li>Experience with Docker/Kubernetes deployment and cloud applications</li><li>Proficiency in SQL and experience with NoSQL databases (document, graph)</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Description du poste Comp tences cl s par domaine Cloud & Infra : Azure, gestion des environnements (DEV / REC / PROD) Conteneurisation : Docker (build, optimisation), Kubernetes (scaling, orchestration) CI/CD : Pipelines (GitLab / Azure DevOps), automatisation du d ploiement IaC : Terraform, scripting infrastructure S curit : Keycloak / Entra ID, gestion des secrets, IAM DevSecOps : SAST, gestion des vuln rabilit s Observabilit : Monitoring, logs, troubleshooting</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Formation Bac+3 Bac+5 en informatique, syst mes/r seaux ou quivalent. Exp rience significative sur un environnement cloud Azure et des outils de conteneurisation. Ma trise des outils CI/CD et des pratiques d'automatisation. Sensibilit forte la s curit (IAM, gestion des secrets, DevSecOps). Autonomie, rigueur et go t pour le travail en quipe pluridisciplinaire.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Your mission</p><p>Reporting to the Maintenance Manager, you will be responsible for carrying out corrective and preventive maintenance operations on manufacturing equipment.</p><p>Your daily activities</p><ul><li>Ensure the application and respect of safety and environmental rules and instructions related to the position;</li><li>Ensure compliance with hygiene rules related to the position: application of NQMS, 5S and HACCP;</li><li>Apply procedures and best practices related to your AMM role;</li><li>Intervene in case of breakdown safely and effectively;</li><li>Maintain and repair machines and equipment;</li><li>Perform preventive maintenance;</li><li>Inform other technicians of anomalies and unfinished work;</li><li>Participate in continuous improvement projects.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>You hold a Bac+2/+3 in Mechanical or Electromechanical Engineering;</li><li>You have at least 2 years of successful experience in a similar position;</li><li>You have a good command of written and spoken French;</li><li>You are capable of using computer tools;</li><li>You have leadership, good interpersonal skills, a good sense of initiative, and a team spirit.</li></ul><p></p></section>
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Job : The metallurgy technician supports the metallurgy team by organizing and executing plant sampling campaigns, conducting laboratory-scale tests, and optimizing plant performance. They ensure the proper functioning of plant process analyzers and perform regular equipment inspections.<br>The metallurgy technician undertakes specific projects to improve the performance of production plants. They collaborate with other plant departments to ensure safe plant operation, as well as with mining and geological groups to ensure production targets are met.<br> <br><u><strong>Main responsibilities:</strong></u><br><ul><li>Operational excellence in the metallurgy of grinding and refinery processes.</li><li>Participate in plant metallurgical process activities, including sampling, analysis, testing, circuit performance, and metallurgical accounting.</li><li>Plan and execute laboratory-scale test work; prepare concise test work reports with results.</li><li>Analyze and interpret metallurgical and process data to ensure alignment with operational objectives.</li><li>Investigate whether the methods used are the most efficient, safe, and environmentally acceptable.</li><li>Plan and coordinate plant sampling campaigns.</li><li>Prepare reports and written documents related to technical recommendations and improvements in plant operations.</li><li>Ensure safe, efficient, and accurate operation of online analyzers and samplers throughout the process.</li><li>Participate in the development and review of procedures and in the analysis of occupational risks.</li><li>Complete analysis and inspections of critical plant equipment during planned shutdowns.</li></ul><p><strong>Location:</strong> Zgounder Mine, Askaoun Municipality, Taliouine Circle, Taroudant Province.</p><br><br><br> <br> <br> Required profile : <ul><li>Hold a DUT or Bachelor's degree in mining engineering, concentration in valorization, materials and metallurgy engineering, process engineering, or equivalent, with 1 year of experience.</li><li>Technical knowledge and experience in ore processing;</li><li>Ability to identify and diagnose problems encountered in the different stages of the process; Excellent analytical, synthesis, and communication skills;</li><li>1 year or more of experience in ore processing, crushing, grinding, cyanidation, flotation, and filtration is an asset.</li><li>Bilingualism essential (French and English).</li></ul><p><u><strong>DESIRED SKILLS:</strong></u></p><br><br><ul><li>Strong commitment to respecting health, safety, and environmental rules and guidelines;</li><li>Willingness to work in a multicultural environment and within a multicultural team;</li><li>Excellent skills for developing and maintaining good interpersonal relationships; Possess organizational and communication skills;</li><li>General desired attitudes: dynamic, autonomous, positive, flexible, versatile, and a strong sense of work organization;</li><li>Ability to work in a team and effectively manage a project;</li><li>Ability to work under pressure.</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Reporting to the Finance Director, in coordination with the F&B Management, the F&B Controller's main mission is to control and optimize Food & Beverage costs in order to ensure the profitability of points of sale and the reliability of financial data.</font></font></p><p><font dir="auto" ><font dir="auto" >Main missions</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Analysis of the F&B reconciliation table;</font></font></li><li><font dir="auto" ><font dir="auto" >Analysis of ratios by point of sale;</font></font></li><li><font dir="auto" ><font dir="auto" >Make sure you explain clearly;</font></font></li><li><font dir="auto" ><font dir="auto" >Comparison between consumption and sales on a sample.</font></font></li><li><font dir="auto" ><font dir="auto" >Fixed stock of the bar/ Outlet and control of requisitions.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure that invoices are closed on time.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure that daily requisitions are established based on the previous day's sales.</font></font></li><li><font dir="auto" ><font dir="auto" >Control of unannounced open tables.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure that the cancellation report is formally supervised by the F&B/GM manager.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure that the offers are either invitations or a result of customer complaints.</font></font></li><li><font dir="auto" ><font dir="auto" >Verify that the cards are correctly configured on the Micros system.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure that the menu specifications and cards are updated according to the renewal.</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Minimum of 3-4 years of experience in F&B control with at least 2-3 years in another hotel.</font></font></p><p><font dir="auto" ><font dir="auto" >Mastering supply and inventory management techniques, cost accounting, and budget control</font></font></p><p><font dir="auto" ><font dir="auto" >Having a sense of organization and rigor</font></font></p><p><font dir="auto" ><font dir="auto" >Having the ability to analyze and make decisions</font></font></p><p><font dir="auto" ><font dir="auto" >Having a sense of initiative and responsibility</font></font></p><p></p></section>
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Company Description<br><p>Chez Devoteam, nous sommes des « Digital Transformakers ». Le respect, la franchise et la passion animent chaque jour notre tribu. </p><br><p>Ensemble, nous aidons nos clients à remporter la bataille du Digital : du conseil à la mise en œuvre de technologies innovantes, jusqu’à l’adoption des usages.</p><br><p>Cloud, Cybersecurity, Data, DevOps, Fullstack Dev, Low Code, RPA n’ont plus aucun secret pour notre tribu ! </p><br><p>Nos 10 000+ collaborateurs sont certifiés, formés et accompagnés au quotidien pour relever de nouveaux challenges innovants.</p><br><p>Leader du Cloud, de la Cybersécurité et de la Data en EMEA, le Groupe Devoteam a réalisé en 2022 un chiffre d’affaires de 1,036 milliard d’euros et se donne pour ambition de le doubler dans les 5 années à venir.</p><br><p>Devoteam Maroc, acteur de référence dans les expertises IT depuis plus de 30 ans (350+ consultants) accélère sa croissance en développant ses activités d’expertise en nearshore pour répondre aux besoins de nos clients français, européens et moyen orientaux.</p><br><p><strong>Es-tu prêt(e) à nous rejoindre et relever ensemble ce défi ?</strong></p><br><br>Additional Information<br><ul><li>https://www.linkedin.com/company/devoteam</li><li>https://twitter.com/devoteam</li><li>https://www.facebook.com/devoteam</li></ul><br><br> </div>
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<br>Description de l'entreprise<br><br><p><strong>Pourquoi travailler chez Accor ?</strong></p><br><p>Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.</p><br><p>Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitées du Groupe Accor.</p><br><p>En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, visitez https://careers.accor.com/</p><br><p><strong>Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS</strong></p><br><br>Description du poste<br><br><p><strong>Votre rôle :</strong></p><br><p>Relevant du superviseur des réservations, les responsabilités comprennent, sans s’y limiter :</p><br><ul><li>Offrir un service exceptionnel, amical et engageant</li><li>Assister le client dans la réservation de son séjour en recueillant les informations nécessaires</li><li>Maximise les occupations de chambres et les revenus, en lien avec les stratégies de vente, tout en effectuant un contrôle régulier des disponibilités</li><li>Gérer les réservations de groupe en liaison avec l’équipe commerciale</li><li>Gérer la commission en collaboration avec le superviseur</li><li>Doté d’un fort relationnel, vous fidélisez notre clientèle et suivez les historiques clients.</li><li>Autres tâches, telles qu’assignées.</li></ul><br>Qualifications<br><br><p><strong>Votre expérience et vos compétences incluent :</strong></p><br><ul><li>Qualité de service client essentielle ; une expérience similaire est un plus</li><li>Maîtrise du logiciel Opera ou équivalent</li><li>Bonne communication et capacité à gérer les conflits</li><li>Maîtrise de l'Anglais, le français et l’arabe</li></ul><br>Informations supplémentaires<br><br><p><strong>Notre Engagement Diversité & Inclusion :</strong></p><br><p>Nous sommes une entreprise inclusive et notre ambition est d’attirer, de recruter, et de promouvoir la diversité des talents.</p><br> </div>