Teaching Jobs in Morocco
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<span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) At least 1 year of hands-on experience building bots for at least one major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.<br>js for backend bot logic.<br> Solid experience with REST APIs, webhooks, OAuth, and async request handling.<br> Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.<br> Self-directed work ethic with the ability to design and ship complete bots independently.<br> Portfolio or examples of bots you've built (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
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<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><u><strong>Your mission as a Telesales Customer Advisor:</strong></u></p><br><br><p> As a Telesales Customer Advisor, you will play a key role by:</p><br><br><p>• Promoting our clients' products and services<br>• Identifying customer needs and proposing suitable solutions.<br>• Negotiating and retaining customers<br>• Turning every interaction into a sales opportunity and building lasting relationships.<br>• Contributing to collective performance<br>• Sharing your ideas and actively participating in the continuous improvement of our processes.<br> </p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:<br>• Perfectly master French orally and in writing<br>• Have excellent communication skills<br>• Are organized, independent, and positive<br>• Master digital tools<br>• Enjoy taking on challenges and are focused on customer satisfaction</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language, technical, and personality skills.<br>2 Phone exchange<br>An initial discussion with a member of the recruitment team to discover Concentrix and confirm suitability for the role.<br>3 In-person interview<br>A meeting to deepen your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive compensation<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus from 12 months onwards<br>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Complementary retirement plan after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and animations throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br> </p><br><br> <br><br> </div>
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Job : <p>You will be part of our teams for an engineering project after training that will be offered to you by our teams.</p><br><br> <br> <br> Required profile : <br><p>We are looking for someone with excellent command of the <strong>Spanish</strong> language, both written and spoken. The following skills are also expected:</p><br><br><ul><li>Ability to work independently and in a team.</li><li>Excellent sense of organization and priorities.</li><li>Strong analytical and problem-solving skills.</li><li>Adaptability and proactivity in the face of challenges.</li><li>Good interpersonal and communication skills.</li></ul><p>If you recognize yourself in this profile and the idea of taking on this challenge motivates you, don't hesitate! Send your CV to the recruiter.</p><br><br> <br><br> </div>
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<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><strong>Your mission:</strong></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving problems or complaints to ensure their satisfaction.<br>• Proposing personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br> </p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><p>• Have a perfect command of French, both spoken and written.<br>• Possess excellent communication skills, are organized, independent, and positive.<br>• Are proficient with digital tools and are curious about new technologies.<br>• Enjoy taking on challenges and are customer satisfaction-oriented.</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language and technical skills, and your personality.<br>2 Phone conversation<br>A first conversation with a member of the recruitment team to discover Concentrix and confirm your suitability for the position.<br>3 In-person interview<br>A meeting to deepen your profile and align your ambitions with our company culture.What we offer you:</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive remuneration</p><br><br><p>• Language bonus for multilingual profiles</p><br><br><p>• Performance bonuses</p><br><br><p>• Regularity bonus starting from 12 months</p><br><br><p>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Complementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br> </p><br><br> <br><br> </div>
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<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><u><strong>Your mission as a Telemarketing Customer Advisor:</strong></u></p><br><br><p> As a Telemarketing Customer Advisor, you will play a key role in:</p><br><br><p>• Promoting our clients' products and services<br>• Identifying customer needs and proposing suitable solutions.<br>• Negotiating and building customer loyalty<br>• Turning every interaction into a sales opportunity and building lasting relationships.<br>• Contributing to collective performance<br>• Sharing your ideas and actively participating in the continuous improvement of our processes.<br> </p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:<br>• Perfectly master spoken and written French<br>• Have excellent communication skills<br>• Are organized, independent, and positive<br>• Are proficient with digital tools<br>• Enjoy taking on challenges and are customer-satisfaction oriented</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to evaluate your language, technical, and personality skills.<br>2 Phone call<br>An initial call with a member of the recruitment team to discover Concentrix and confirm your suitability for the role.<br>3 In-person interview<br>A meeting to learn more about your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive remuneration<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from 12 months<br>• Special Aid El Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br> </p><br><br> <br><br> </div>
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Job : <p>Ensure the follow-up of Agricultural Upstream services:<br>•Develop specifications for inputs and agricultural equipment<br>•Coordinate with sugar factories and the purchasing department for the purchase process of inputs and agriculturalmaterial<br>•Ensure the development and updating of AA supplier contracts<br>•Ensure the interface with the financial department, sugar factories, and AA suppliers to track paymentsand deliveries<br>Ensure monitoring of new practices or technologies in agricultural activity:<br>•Develop the annual work program, in line with the R&D program defined by the managementcoordination AA<br>•Follow up on research programs<br>•Develop activity reports and communicate them to superiors<br>Lead the research team at the centers.<br>Ensure monitoring of new practices or technologies in agricultural activity.<br>Participate in continuous improvement projects:<br>•Propose continuous improvement actions within their scope of activity<br>•Participate in improvement projects within their department </p><br><br> <br> Required profile : <p>Job requirements:<br>•Education: Master's degree (Bac +5) in agronomy, such as IAV or ENAM, or equivalent<br>Technical skills:<br>•Proficiency in agronomic culture<br>•Proficiency in plant production techniques<br>•Knowledge of agro-environment<br>•Knowledge of statistics<br>•Knowledge of financial culture<br>•Knowledge of purchasing<br>Cross-functional skills:<br>•Knowledge of the group and its strategy<br>•Knowledge of company culture<br>•Knowledge of sugar technology<br>•B1 level in English<br>•Proficiency in computer tools<br>•Knowledge of the group's trades<br>•Proficiency in project management techniques<br>Behavioral skills:<br>•Information seeking/analysis<br>•Internal and/or external customer focus<br>•Initiative/innovation<br>•Ability to step back and broad perspective<br>•Results-oriented/perseverance<br>•Rigor/organization<br>•Strategy implementation<br>•Persuasion and influence<br>•Adaptability/Planning<br>•Cooperation/teamwork<br>•Interpersonal sensitivity<br>•Self-control/Stress management </p><br><br> <br><br> </div>
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Job : <p>Reporting to the Director of the CFO/CFA Business Unit (High Current / Low Current), the Business Development Manager is responsible for identifying, creating, and qualifying new commercial opportunities in their target markets. They are a growth engine for the company, with a proactive and "Outside-In" approach: understanding market dynamics and customer needs to generate business and open new accounts.<br>They act upstream in the sales cycle, transforming market signals into qualified opportunities, and then ensuring their structured handover to the closing sales teams.<br>The Business Unit covers three complementary technical areas - High Current (CFO), Low Current (CFA: video surveillance, security and access control, public address systems, BMS/BMS, VDI, active networks…) and Technical Lighting (controlled by DMX/KNX/DALI) - united under a differentiating "one-stop-shop" positioning. The Business Development Manager champions this integrated value proposition and actively develops commercial synergies between the three areas.</p><br><br><p><br>They are specifically responsible for:</p><br><br><ul><li>Identifying and developing new priority markets, segments, or geographical areas</li><li>Ensuring active and structured prospecting to generate new commercial opportunities</li><li>Conducting continuous market monitoring (projects, tenders, trends, key players)</li><li>Building and maintaining a qualified, reliable, and up-to-date opportunity pipeline</li><li>Defining account entry strategies and identifying the right access levers (prescribers, partners, decision-makers)</li><li>Mapping customer ecosystems</li><li>Developing strategic partnerships to accelerate opportunity generation</li><li>Managing upstream sales cycles until advanced qualification and handover to KAMs</li><li>Contributing to tender responses during the detection and pre-qualification phases</li><li>Ensuring the quality of CRM data and upstream forecasting</li><li>Capitalizing on field feedback and market knowledge</li><li>Promoting the integrated multi-field offer (CFO, CFA, Technical Lighting) and developing cross-selling between the three areas to maximize value per account</li></ul> <br> Required profile : <ul><li><strong>Education:</strong> Master's degree from a business or engineering school</li><li><strong>Experience: </strong>Minimum 10 years in B2B/B2G business development, ideally in the energy, public lighting, urban infrastructure, public services, or energy efficiency solutions sectors. Experience in low current fields (electronic security, video surveillance, access control, active networks, VDI, BMS/BMS…) and/or technical lighting (architectural or sports) is a decisive asset for this cross-functional role covering all three areas of the Business Unit.</li></ul><p><strong>Key Skills:</strong> business development and prospecting with large public and private accounts; identification, qualification, and structuring of complex opportunities; mastery of long sales cycles and public tenders; commercial pipeline management and CRM tools; understanding of technical, economic, and regulatory issues in energy and public lighting; development of strategic partnerships and management of a prescriber network; high-level commercial negotiation; business case construction; knowledge of low current and technical lighting fields (DMX/KNX/DALI); knowledge of manufacturer ecosystems (Schneider, ABB, Cisco, Axis, Philips); mastery of quality requirements (ISO 9001).<br><strong>Soft Skills:</strong> entrepreneurial and results-oriented mindset, commercial rigor and discipline, perseverance and resilience, influence and communication skills, autonomy and initiative.<br><strong>Location & Mobility:</strong></p><br><br><ul><li>Position based at headquarters (Marrakech/Rabat), with national reach. Frequent travel within the national territory (field prospecting, account visits, trade shows). Fluent French required; professional English required; Arabic appreciated.</li></ul><p><br><strong>What we offer:</strong></p><br><br><ul><li>Permanent contract (CDI)</li><li>Remote work: no</li><li>Tools: ERP SAGE X3/CRM, technical support (technical department & suppliers)</li></ul> <br><br> </div>
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<span>Mindrift is looking for skilled Mobile App Developers (React Native, Flutter, Swift, or Kotlin) to join the Tendem project (https://tendem.<br>ai/) and build native and cross-platform mobile applications within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide mobile engineering expertise, platform-specific judgment, and quality control to ensure apps are stable, performant, and ready for real users on real devices.<br> This part-time remote opportunity is ideal for professionals with hands-on experience shipping iOS and/or Android apps, working with platform APIs, and handling the full mobile development lifecycle.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Mobile App Developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps — for iOS, Android, or both, using native or cross-platform frameworks.<br> Key Responsibilities Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android).<br> Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design).<br> Integrate native device features (camera, push notifications, location, storage, biometrics).<br> Connect apps to backend APIs, handle offline state, caching, and synchronization.<br> Implement monetization features where required (in-app purchases, ads, subscriptions).<br> Evaluate AI-generated mobile code and refactor it for correctness, performance, battery use, and maintainability.<br> Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console).<br> Requirements and benefits At least 3 years of relevant experience in mobile app development (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android.<br> We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and refine AI-assisted output into production-ready mobile applications.<br> Strong attention to detail, performance awareness, and the ability to work independently are essential.<br> Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android).<br> Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines.<br> Experience integrating REST APIs, handling async data, and managing local storage.<br> Familiarity with native device APIs (notifications, camera, location, storage, biometrics).<br> Experience with mobile build tools, code signing, and submission to App Store / Google Play.<br> Experience implementing in-app purchases, ads, or subscriptions is a plus.<br> Familiarity with backend services such as Firebase, Supabase, or similar is a plus.<br> Strong attention to detail and commitment to performance, stability, and platform polish.<br> Self-directed work ethic with the ability to ship complete mobile features independently.<br> Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred).<br> English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
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<span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) At least 1 year of hands-on experience building bots for at least one major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.<br>js for backend bot logic.<br> Solid experience with REST APIs, webhooks, OAuth, and async request handling.<br> Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.<br> Self-directed work ethic with the ability to design and ship complete bots independently.<br> Portfolio or examples of bots you've built (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
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Job : <p>Ensure the follow-up of Agricultural Upstream services:<br>•Develop specifications for inputs and agricultural equipment<br>•Coordinate with sugar factories and the purchasing department for the purchase process of inputs and agriculturalmaterial<br>•Ensure the development and updating of AA supplier contracts<br>•Ensure the interface with the financial department, sugar factories, and AA suppliers to track paymentsand deliveries<br>Ensure monitoring of new practices or technologies in agricultural activity:<br>•Develop the annual work program, in line with the R&D program defined by the managementcoordination AA<br>•Follow up on research programs<br>•Develop activity reports and communicate them to superiors<br>Lead the research team at the centers.<br>Ensure monitoring of new practices or technologies in agricultural activity.<br>Participate in continuous improvement projects:<br>•Propose continuous improvement actions within their scope of activity<br>•Participate in improvement projects within their department </p><br><br> <br> Required profile : <p>Job requirements:<br>•Education: Master's degree (Bac +5) in agronomy, such as IAV or ENAM, or equivalent<br>Technical skills:<br>•Proficiency in agronomic culture<br>•Proficiency in plant production techniques<br>•Knowledge of agro-environment<br>•Knowledge of statistics<br>•Knowledge of financial culture<br>•Knowledge of purchasing<br>Cross-functional skills:<br>•Knowledge of the group and its strategy<br>•Knowledge of company culture<br>•Knowledge of sugar technology<br>•B1 level in English<br>•Proficiency in computer tools<br>•Knowledge of the group's trades<br>•Proficiency in project management techniques<br>Behavioral skills:<br>•Information seeking/analysis<br>•Internal and/or external customer focus<br>•Initiative/innovation<br>•Ability to step back and broad perspective<br>•Results-oriented/perseverance<br>•Rigor/organization<br>•Strategy implementation<br>•Persuasion and influence<br>•Adaptability/Planning<br>•Cooperation/teamwork<br>•Interpersonal sensitivity<br>•Self-control/Stress management </p><br><br> <br><br> </div>
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<span>We’re Avomind - and we’re a recruiting firm.<br> What makes us special?<br> We connect high-achieving individuals with hyper-growth firms.<br> I’m sure you don’t see that every day.<br> Our team is diverse and international (we come from all over the world — and we speak 16 languages), with teams in Germany, the UK, the Americas, and Indonesia.<br> Our core vision?<br> To provide our candidates with the top opportunities they deserve — and to provide our clients with quality candidates, every time.<br> Easy. What are we looking for?<br> We’re looking to grow our Talent Acquisition team , and we can’t do it without you.<br> This team is paramount to the success of Avomind, and you’ll be supporting right at the heart of everything we do here - and how our business will be shaped for the future.<br> Are you passionate, committed, and eager to learn about the recruitment process?<br> Wonderful — then we’re good to go.<br> What will you be doing on a daily basis?<br> Actively contribute to both outbound and inbound recruitment strategies, working closely with management to explore new candidate opportunities.<br> Conduct direct outbound sourcing through various channels such as LinkedIn / Xing / GitHub / Google X-Ray, etc.<br> Conduct screening calls with candidates - really getting to know them and assessing their fit for our roles.<br> Manage interview logistics with candidates in tandem with our Project Managers and Client Managers.<br> Advise Project Managers and Client Managers on the candidate landscape and trends, to support a seamless service for our clients.<br> Take ownership of the candidate experience - build your reputation through an excellent candidate experience.<br> Work closely with some of the best in the business - we’re incredibly proud of our team, and we’re excited to have you onboard!<br> Requirements Sounds good, right?<br> We would LOVE to get to know you if: You have a minimum of 2 years of full-cycle recruitment experience within an agency or sales-oriented environment.<br> You have experience working with LinkedIn Recruiter and internal ATS platforms.<br> You thrive in goal-oriented environments and want to achieve the best.<br> You have a growth mindset and are always looking for ways to improve.<br> You are team-oriented and committed.<br> You can work with ever-changing priorities in a very agile environment.<br> You’re fluent in English & French — any other languages would be an advantage.<br> Benefits Career Booster: Coaching & Development Program Weekly Global Trainings Fast-Track Career Progression (70% of our team were promoted in the last 12 months — you will be joining them, too!<br>) Learning from the top.<br> We have flat hierarchies, so you’ll learn from the best that Avomind has to offer.<br> Modern Work: Flexible working hours (we get it — life comes at you thick and fast sometimes, so we’re flexible).<br> Vacations: 20 vacation days + public holidays.<br> Each year with us = +1 holiday day (capped at 30 days).<br> Type of Contract: Freelance Location: 100% remote</span> </div>
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Job : <p>WE ARE HIRING - SALES MANAGER | AUTOMOTIVE AFTERMARKET</p><br><br><p>On behalf of our client, a major international player in the automotive and aftermarket sector, we are looking for a Sales Manager based in Casablanca.</p><br><br><p>Main mission</p><br><br><p>Reporting to the regional MENA sales team, you will be responsible for developing and managing commercial activities in Morocco, across all product lines.</p><br><br><p>Your mission will be to increase turnover and profitability, strengthen relationships with existing clients, identify new growth opportunities, and implement commercial strategies adapted to the market.</p><br><br><p> Your main responsibilities</p><br><br><ul><li>Develop sales and profitability in the Moroccan market.</li><li>Achieve commercial growth and market share objectives.</li><li>Develop and manage Morocco's business plan.</li><li>Develop and maintain strong relationships with clients and partners.</li><li>Identify new business opportunities and develop the client portfolio.</li><li>Negotiate commercial agreements with clients.</li><li>Ensure regular commercial and operational support for clients.</li><li>Develop the network of partners, distributors, repair shops, and market players.</li><li>Make regular field visits to identify opportunities and strengthen market presence.</li><li>Ensure client satisfaction and loyalty.</li><li>Define specific commercial objectives per client and monitor them.</li><li>Collaborate with Marketing teams and regional teams on development projects.</li><li>Provide in-depth knowledge of the Moroccan market and contribute to MENA regional commercial projects.</li></ul> <br> <br> Required profile : <ul><li>Bachelor's or Master's degree in Business, Management, Engineering, or a similar field.</li><li>Minimum 5 years of experience in the Automotive Aftermarket sector, ideally in an international environment.</li><li>Excellent knowledge of the automotive market, distribution networks, and aftermarket players.</li><li>Strong sales skills and a results-oriented mindset.</li><li>Entrepreneurial spirit and ability to identify and develop new opportunities.</li><li>Proven experience in managing and developing client relationships.</li><li>Excellent negotiation, communication, and networking skills.</li><li>Ability to work in a multicultural environment and with international contacts.</li><li>Autonomy, organization, analytical skills, and prioritization skills.</li><li>Excellent command of French and English.</li><li>Proficiency in Arabic is a plus.</li><li>Availability for frequent travel within Morocco and the MENA region.</li></ul> <br><br> </div>
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<span><br>JOB SUMMARY<br>The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Regional Senior Director of Human Resources and will be an integral member of the property executive committee. As a member of the Human Resources organization, he/she contributes a high level of human resource generalist knowledge and expertise for a designated property. He/she will be accountable for talent acquisition, succession/workforce planning, performance management and development for property employees, using technology efficiently, and coaching/developing others to help influence and execute business objectives in the most efficient manner. He/she generally works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives. Additionally, he/she utilizes a Human Resource Business Plan aligned with property and brand strategies to deliver HR services that enable business success.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 4 years experience in the human resources, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.<br>Additional Requirements<br>• Applicants must have the legal right to work in Morocco.<br>• Fluent in English, Arabic, and French.<br>CORE WORK ACTIVITIES<br>Managing the Human Resources Strategy<br>• Executes and follows-up on engagement survey related activities.<br>• Champions and builds the talent management ranks in support of property and region diversity strategy.<br>• Translates business priorities into property Human Resources strategies, plans and actions<br>• Implements and sustains Human Resources initiatives at the property.<br>• Coordinates the human capital review process at property(s) and leads succession planning activities on property and in the market, as appropriate.<br>• Leads the assessment of property(s) leadership pipeline through the human capital review process and assists with follow-up.<br>• Creates value through proactive approaches that will affect performance outcome or control cost.<br>• Monitors effective use of myHR by property managers and employees.<br>• Leads and participates in succession management and workforce planning.<br>• Responsible for Human Resources strategy and execution.<br>• Serves as key change manager for initiatives that have high employee impact.<br>• Attends owners meetings as a member of the property executive committee and provides meaning or context to the Human Resources results (e.g., retention statistics, critical open positions, employee satisfaction, and training initiatives and results); and demonstrates an understanding of owner priorities.<br>• Supervises one or more on-property Human Resources, as well as market-based Human Resources Specialist type resources where appropriate.<br>Managing Staffing and Recruitment Process<br>• Analyzes open positions to balance the development of existing talent and business needs.<br>• Serves as coach and expert facilitator of the selection and interviewing process.<br>• Surfaces opportunities in work processes and staffing optimization.<br>• Makes staffing decisions to manage the talent cadre and pipeline at the property.<br>• Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc.<br>• Monitors sourcing process and outcomes of staffing process.<br>• Ensures managers are competent in assessing and evaluating hourly staff.<br>Managing Employee Compensation Strategy<br>• Remains current and knowledgeable in the internal and external compensation and work competitive environments.<br>• Leads the planning of the hourly employee total compensation strategy.<br>• Champions the communication and proper use of total compensation systems, tools, programs, policies, etc.<br>• Participates in quarterly internal equity analysis; reviews internal equity reports and surface issues needing resolution.<br>• Creates and implement s total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities.<br>Managing Staff Development Activities<br>• Ensures completion of the duties and responsibilities of the properties’ Human Resources staff members, as outlined in applicable job description(s).<br>• Ensures property Human Resources staff is properly trained in all employee-related human resource information to appropriately respond to property employees.<br>• Serves as resource to property Human Resources staff on employee relations questions and issues.<br>• Continually reinforces positive employee relations concepts.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>Maintain customer, lead, and sales activity data in the CRM system by entering, organizing, and maintaining it accurately Providing administrative support to the sales team Handling Vendor requests and issues related to orders</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Fluent level in (German)</li><li>Excellent written and oral communication skills</li><li>Ability to work in teams and collaborate with other departments</li></ul>
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Job : <p>We are hiring a Web Developer specialized in WordPress to join our digital agency.</p><br><br><p>You will be responsible for creating, customizing, and maintaining websites for our clients, mainly businesses and professionals.</p><br><br><p> Your missions</p><br><br><ul><li>Create professional websites with WordPress</li><li>Customize sites according to client needs and identity</li><li>Integrate content, images, forms, and various functionalities</li><li>Adapt sites for desktops, tablets, and mobile phones</li><li>Ensure website maintenance and updates</li><li>Identify and fix any technical issues</li><li>Optimize website speed and quality</li><li>Collaborate with the designer, SEO specialist, and project manager</li><li>Participate in the continuous improvement of our WordPress models and solutions</li></ul> <br> Required profile : <p>We are looking for an autonomous, serious person passionate about the web, with good experience in creating WordPress sites.</p><br><br><p>You must notably master:</p><br><br><ul><li>WordPress</li><li>Themes and page builders</li><li>Website customization</li><li>HTML / CSS</li><li>Notions of JavaScript and PHP are a plus</li><li>Basics of natural referencing (SEO) are appreciated</li><li>Management of hosting and domain names is a plus</li></ul><p> We particularly appreciate</p><br><br><ul><li>Good ability to understand client needs</li><li>Attention to detail and quality</li><li>Autonomy and organization</li><li>Ability to meet deadlines</li><li>Curiosity and willingness to learn</li><li>Good communication with other team members</li></ul> <br><br> </div>
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<span>Purpose of the Job
<br></span><p><span><span><span><span><span>Implement the day-to-day express operations procedures and policies to ensure smooth flow of </span></span></span></span></span><span><span><span><span><span>Operations in terms of receiving/processing of packages, on time delivery and system updating.</span></span></span></span></span></p><br><br>
<br>Job Description
<br><ul>
<li><span><span><span>Assist in managing the receiving process from ground couriers, ensuring adherence to standard procedures and quality audits.</span></span></span></li>
<li><span><span><span>Oversee the processing of incoming packages, including weighing, coding, packing, and ensuring compliance with destination requirements.</span></span></span></li>
<li><span><span><span>Monitor the input of packages into the system, ensuring accuracy in origin scanning, bagging, and manifesting.</span></span></span></li>
<li><span><span><span> Support the monitoring and control of pre-alerting and bagging processes according to destination specifications.</span></span></span></li>
<li><span><span><span>Implement and uphold necessary procedures to ensure compliance with quality audits and service standards.</span></span></span></li>
<li><span><span><span>Act as a point of contact for customer service functions related to on-hold shipments, repacking, bad address management, and special requests. Address inquiries from internal and external customers promptly.</span></span></span></li>
<li><span><span><span>Foster effective communication among team members and with internal and external stakeholders to streamline operations.</span></span></span></li>
<li><span><span><span>Oversee the control and filing of all related paperwork, ensuring proper organization and adherence to record retention policies.</span></span></span></li>
<li><span><span><span>Identify and report shipments containing illegal materials such as drugs, weapons, or restricted liquids, ensuring compliance with legal standards.</span></span></span></li>
<li><span><span><span>Provide guidance and support to junior team members, assisting with training and development in operational procedures</span></span></span></li>
</ul>
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<br>Job Requirements - Experience and Education
<br><ul>
<li><span><span><span>High School, Junior college or Diploma</span></span></span></li>
<li><span><span><span>Good Command of English</span></span></span></li>
<li><span><span><span>MS Office Applications (Word, Excel & Outlook)</span></span></span></li>
<li><span><span><span>1 year experience in a related field</span></span></span></li>
</ul>
<br>Leadership Behaviors
<br>Building Outstanding Teams<br>Collaborate & break silos<br>Execution & Accountability<br>External focus<br>Growth mindset<br>Inclusion<br>Innovation<br>Setting a clear direction<br>Simplification<br>Skills
<br>Administrative Skills<br>Attention To Details<br>Flexibility And Adaptability<br>Safety And Quality Awareness<br>Time Management<br>
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<p>We are looking for a driven, ambitious, and French-speaking Sales Development Representative to join a globally recognized sales acceleration business. You'll be responsible for generating qualified sales opportunities through high-volume outbound prospecting for B2B SaaS and technology clients. Working within a structured sales environment, you'll leverage proven methodologies, world-class training, and Salesforce CRM to build pipeline and consistently exceed performance targets. This is an excellent opportunity for someone who thrives in outbound sales, enjoys speaking with decision-makers, and wants clear progression into senior sales and leadership positions.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Conduct approximately 50+ outbound cold calls per day to generate new business opportunities</li><li>Execute multi-channel outbound prospecting across phone, email, and LinkedIn</li><li>Research target accounts and engage key decision-makers</li><li>Qualify prospects through effective discovery conversations</li><li>Book high-quality meetings for Account Executives, targeting 10 qualified outbound opportunities per month</li><li>Accurately manage leads, activities, and pipeline within Salesforce CRM</li><li>Follow established sales playbooks, messaging frameworks, and best practices</li><li>Consistently achieve or exceed individual activity and pipeline KPIs</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Fluent French speaker with native or near-native proficiency</li><li>Must have proven experience selling into the French market</li><li>2-5 years of experience as an SDR, BDR, or Outbound Sales Representative</li><li>Previous experience selling B2B SaaS, software, technology, or IT solutions</li><li>Proven success in high-volume outbound prospecting and cold calling</li><li>Experience meeting or exceeding appointment-setting or pipeline generation targets</li><li>Strong objection handling, communication, and relationship-building skills</li><li>Experience using Salesforce CRM.</li><li>Professional working proficiency in English</li><li>Comfortable working UK/GMT business hours</li></ul><p>Nice-to-Haves</p><ul><li>Experience within an outsourced SDR or sales agency environment</li><li>Experience selling into the French SaaS or technology market</li><li>Familiarity with Apollo, Outreach, Salesloft, HubSpot, or similar sales engagement platforms</li><li>Experience using LinkedIn Sales Navigator</li><li>Exposure to industries such as FinTech, HealthTech, HR Tech, Cybersecurity, or Manufacturing</li><li>Consistent track record of exceeding quota or earning performance incentives</li></ul>
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<span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations for real-world applications.<br> In this role, you'll use your bot engineering expertise, conversational design skills, and quality-focused approach to build reliable, useful bots and messaging integrations that deliver a great user experience.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Review, debug, optimize, and refactor bot implementations to improve correctness, reliability, maintainability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and build stable, user-friendly bot experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) At least 1 year of hands-on experience building bots for at least one major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.<br>js for backend bot logic.<br> Solid experience with REST APIs, webhooks, OAuth, and async request handling.<br> Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.<br> Self-directed work ethic with the ability to design and ship complete bots independently.<br> Portfolio or examples of bots you've built (required).<br> English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Apply your expertise to real-world technology projects while gaining experience building high-quality solutions for a global platform.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
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<span>About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia.<br> Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.<br> Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.<br> Role Type: Full-time Engagement: Independent Contractor Job Summary We’re looking for a driven, confident, and highly communicative Arabic-speaking Sales Development Representative to join a fast-paced sales team.<br> This is a high-volume outbound sales role, so you should be comfortable spending a significant portion of your day on the phone, speaking with prospective customers, qualifying opportunities, and booking meetings for the sales team.<br> You must be fluent in Arabic and English , with strong verbal communication skills in both languages.<br> Previous B2B sales, business development, lead generation, cold calling, or appointment-setting experience is highly preferred.<br> If you thrive in a target-driven environment, enjoy speaking with prospects, and aren't afraid to pick up the phone, this remote sales job could be a great fit.<br> Key Responsibilities Conduct a high volume of outbound calls to prospective customers every day.<br> Engage and communicate professionally with prospects in both Arabic and English .<br> Prospect into businesses and identify relevant decision-makers and potential customers.<br> Qualify inbound and outbound leads based on defined criteria.<br> Build rapport quickly and confidently handle objections over the phone.<br> Book qualified meetings and sales appointments for the wider sales team.<br> Follow up consistently with prospects across phone, email, and other outreach channels.<br> Maintain accurate prospect and activity records within the company's CRM.<br> Meet and exceed activity, meeting-booking, and other sales KPIs.<br> Collaborate closely with Account Executives and other members of the sales team to improve conversion rates.<br> Fully remote role with flexible working hours Work with high-growth international companies Clear career progression to Account Executive and beyond Performance-based bonuses and incentives Direct hire with global clients (not outsourced) Ongoing training, mentorship, and sales development support Fluent Arabic speaker – required.<br> Fluent English – required , with excellent spoken and written communication skills.<br> Comfortable making high volumes of outbound calls every day – essential.<br> Previous experience in B2B sales, Sales Development, Business Development, cold calling, lead generation, or appointment setting is strongly preferred.<br> Confident speaking with business prospects and decision-makers over the phone.<br> Resilient, persistent, and comfortable handling rejection and objections.<br> Target-driven with a strong desire to achieve and exceed sales KPIs.<br> Strong organizational and follow-up skills.<br> Comfortable using CRM systems and sales prospecting tools.<br> Reliable internet connection and a professional remote-working environment.<br></span> </div>
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<b>Job Purpose</b> <br><p><span><span><span><span><span><span><span>To support the <span>Contact Center section across the entire network by handling customers’ inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers’ experience</span> ensuring productivity is in line with set measures and company’s adopted policies and procedures.</span></span></span></span></span></span></span></p><br><br><b>Key Result Responsibilities</b> <br><ul><li><span><span><span><span>Handles customers’ enquiries, requests and complaints in a positive effective manner whilst ensuring company’s branding and corporate image are reflected in a positive manner and as per approved quality standards. </span></span></span></span></li><li><span><span><span><span>Responds to customers’ incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company. </span></span></span></span></li><li><span><span><span><span>Provides accurate information about the company’s products and services; processes travel bookings, modifications and cancellations on reservations. </span></span></span></span></li><li><span><span><span><span>Handles customers’ complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.</span></span></span></span></li><li><span><span><span><span>As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.</span></span></span></span></li><li><span><span><span><span>Promotes the company’s products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.</span></span></span></span></li><li><span><span><span><span>Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively</span></span></span></span></li><li><span><span>Demonstrates thorough understanding of the Contact Center core activities & functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.</span></span></li><li><span><span>Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity. </span></span></li><li><span><span>Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.</span></span></li><li><span><span>Performs any additional responsibilities as advised by the Line Manager/Supervisor.</span></span></li></ul><br>.
<br><b>Qualifications (Academic, training, languages)</b> <br><ul><li><span><span><span><span>High School/Diploma or equivalent.</span></span></span></span></li><li><span><span><span><span>Capable of using technology systems and tools such as Microsoft Office.</span></span></span></span></li><li><span><span><span><span>Good in French ,English & Arabic Languages; (Non-Arabic speakers to be considered based on Line Manager’s approval only).</span></span></span></span></li><li><span><span><span><span>No hearing or articulatory problems.</span></span></span></span></li></ul><br><b>Work Experience</b> <br><ul><li><span><span><span><span><span>No previous experience is required for this role; any experience would be treated as an advantage.</span></span></span></span></span></li><li><span><span><span>Capability of understanding market trends and channeling them leading to effective customer care solutions</span></span></span></li><li><span><span><span><span><span>Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of understanding customers’ problems and direct them in the right channel.</span></span></span></span></span></li><li><span><span><span><span><span>Ability to work for long hours and under pressure.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</span></span></span></span></span></li><li><span><span><span><span><span>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</span></span></span></span></span></li></ul><br><br> </div>