Jobs in Tourism Sector in Morocco 2026

1 - 4 Years Naukri Gulf

Directeur F&B

On-site - Morocco - Boulemane 13 August 2026

Administration

Job Description The Sofitel Tamuda Bay Beach & Spa is recruiting a Food & Beverage Director . You will be responsible for overseeing all food and beverage operations at the hotel, ensuring excellent service, customer satisfaction, and departmental performance. Main responsibilities <ul> <li>Supervise all food outlets and F&B teams.</li> <li>To guarantee the quality of service and compliance with hotel standards.</li> <li>D. To develop customer satisfaction and loyalty.</li> <li>To manage the department's commercial and financial objectives.</li> <li>Monitor costs, ratios and performance indicators.</li> <li>To supervise, support and develop teams.</li> <li>Ensure coordination with other hotel departments.</li> <li>Ensure compliance with hygiene, safety and quality standards.</li> <li>Participate in the development of new gastronomic offers and experiences.</li> </ul> Search profile <ul> <li>Higher education in hotel/catering.</li> <li>Proven experience in a similar position within a high-end establishment.</li> <li>Leadership, sens commercial et orientation client.</li> <li>Excellent organizational and managerial skills.</li> <li>Mastery of French and English.</li> </ul>

0 to 0 years Bayt

Junior / Senior OneStream Consultant

On-site - Morocco 15 July 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : AFD.Tech fosters a deeply human and collaborative culture, built on trust, team spirit, and mutual support. Employees grow within a close-knit environment where hands-on managers guide, mentor, and empower their teams. This people-focused approach is strengthened by a solid organizational structure, ensuring consistency, quality, and operational excellence. Innovation and creativity play a supportive role, while performance and challenge are present but balanced. Job : OneStream Consultant Junior / Senior (M/F): Job Description: As part of the development of our activities, we are recruiting Junior and Senior OneStream Consultants to join our teams and work on financial performance transformation projects. You will participate in the different phases of the projects, from design to deployment, in collaboration with business and technical teams. . Required profile : Senior Profile Prerequisites: <ul><li>Minimum 4 years of experience with OneStream.</li><li>Excellent command of VB.NET scripting.</li><li>Good knowledge of SQL.</li><li>Ability to work independently on design, development, and deployment phases.</li><li>Ability to analyze business needs and translate them into technical solutions.</li><li>Good interpersonal skills, communication skills, and ability to mentor more junior profiles.</li><li>Proficiency in French and English, both written and spoken.</li></ul>Junior Profile Prerequisites: <ul><li>1 to 2 years of experience with OneStream.</li><li>Good command of VB.NET scripting.</li><li>Good knowledge of SQL.</li><li>Proficiency in French and English, both written and spoken.</li></ul>Why join us? <ul><li>Innovative projects with high added value.</li><li>A collaborative and stimulating work environment.</li><li>Opportunities for career growth and skill development.</li><li>Support throughout your professional journey.</li></ul>If you want to take on a new challenge and grow within a dynamic team, apply now! </div>

0 to 0 years Bayt

Resident Coordinator

On-site - Morocco 30 June 2026

Administration

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting In its resolution 72/279 of 31 May 2018, the General Assembly created a dedicated, impartial empowered and sustainable development-focused coordination function for the United Nations development system, drawing on the expertise and assets of all United Nations development system entities, including specialized and non-resident agencies. The Resident Coordinator system ensures the coordination of all organizations of the United Nations dealing with operational activities for development at the country level, regardless of the nature of their presence in the country. It encompasses the UN Resident Coordinator, the UN Country Team and Resident Coordinator’s Office and is served by the UN Development Coordination Office. In line with this General Assembly mandate, the Resident Coordinator (RC) is the highest-ranking representative of the United Nations development system (UNDS) at the country level, with the responsibility to lead United Nations country teams, and ensure system-wide accountability on the ground – including through a matrixed dual reporting model - for the United Nations Sustainable Development Cooperation Framework and coordinating UN support to countries in their implementation of the 2030 Agenda. She/he brings to the role an appreciation of the breadth of assets of the United Nations in the service of sustaining peace. The Resident Coordinator is the designated representative of – and reports to – the Secretary-General. The Resident Coordinator also reports annually to the host Government on the systemwide implementation of the UN Cooperation Framework. The Resident Coordinator system is focused on the advancement of sustainable development, leaving no one behind, and with the eradication of poverty in all its forms and dimensions as an overarching objective, consistent with the integrated nature of the 2030 Agenda for Sustainable Development. In performing her/his functions, the Resident Coordinator is guided by the respective UN Cooperation Framework and international frameworks, norms and standards agreed amongst the Member States of the United Nations. Responsibilities • Represents the United Nations at the highest-levels of state and together with the relevant agency representative(s) fosters engagement with Government, civil society, bilateral and multilateral partners, academia and private sector to enable the UN development system to address national needs, priorities and sustainable development challenges to advance the 2030 Agenda and to advocate for action and acceleration on the Sustainable Development Goals (SDGs); • Leads the UN country team in the development, monitoring and reporting on the UN Cooperation Framework, and enables the UN Country Team’s implementation of the UN Cooperation Framework, in full consultation with Government, and through engagement with diverse partners; • Coordinates UN system-wide support to Government, taking a preventive approach and identifying and mitigating risks to the achievement of the SDGs and their benefit to all; • Supports, catalyzes and advocates for the work of UNCT member agencies, funds and programmes and supports Country Representatives in reaching their agency-specific goals; • Coordinates UN entities’ contributions to context and trend analysis, including a high-quality Common Country Analysis, sharing key findings with the Government and keeping the Secretary-General informed, as appropriate; • Promotes and advocates for the fundamental values, standards and principles of the UN Charter, including respect for and protection of human rights and gender equality and advocacy on the SDG commitment to leave no one behind in achieving the sustainable development goals, and reaching the furthest behind first; • Together with the UN development system entities, engages, convenes and forges strategic partnerships at the national and sub-national level with diverse entities including with civil society, trade unions and employers’ organizations, networks of young people, the private sector, parliamentarians, academia, media and think tanks, and the broader development community, around UN’s collective support to the 2030 Agenda; • Advances, with Government and the UN Country Team and relevant regional entities, regional knowledge-sharing and collaboration, south-south and triangular exchanges, multi-country and transboundary initiatives in pursuit of greater system-wide results and impact on the implementation of Agenda 2030 in country; • Identifies, and leverages expertise and assets from across the UN development system, resident or non-resident, to improve shared results, addressing gaps in SDG coverage, effectively utilizing the mandates, capacities, comparative and collaborative advantages within the UN system to do so and ensures alignment of UN development efforts with national development needs and priorities, to foster coherence and impact, and to reduce overlaps, duplication and fragmentation; • Provides governance and oversight of system-wide country financing instruments. Pursues funding on behalf of the UN development system for joint UN efforts, system-wide plans and initiatives in support of the UN Cooperation Framework and public and private financing for the implementation of Agenda 2030; • Leads continued engagement on and pursuance of the UN’s normative agenda, as per international and regional treaties, conventions and recommendations in support of national capacity development in normative and operational areas, in accordance with respective mandates and based on the UN’s comparative advantage, roles and responsibilities; • Fosters an enabling environment inside and outside the UN, aimed at facilitating collaboration, knowledge and data gathering, analysis and sharing practices to underpin a dynamic and forward-thinking UN contribution to the country, drawing on the global knowledge and expertise of the entire UN system to benefit the country’s access to sustainable development solutions; • Facilitates access to national, regional and global resources to advance new avenues and pathways to innovation around but not limited to financing and new technologies for sustainable development; • Leads and enhances, together with the UN Country Team, strategic communication that advances UN system efforts and collective results to promote the 2030 Agenda, including for national goals and priorities for sustainable development to generate positive public support and ownership; • When appointed as Designated Official, ensures effective coordination of country-level security and is accountable to the Secretary-General, through the Under-Secretary-General for Safety and Security, for the security of United Nations personnel and their eligible family members, UN premises and assets throughout the country, designated area or mission, and leads the inter-agency Security Management Team; • Promotes and nurtures staff learning and the implementation of staff rules and policies, including on prevention of sexual exploitation, abuse and sexual harassment, and gender parity; • Where the RC is the highest UN official, the RC has system-wide responsibility for developing collective protection from sexual exploitation and abuse (PSEA) strategies and ensuring that action plans are implemented, thereby capacitating the UNCT to lead on overseeing such initiatives. • Manages a matrixed dual reporting system with UN country team heads with respect to their contributions to the UN Cooperation Framework objectives and the collective results of the 3 UN development system towards the achievement of the 2030 Agenda at the country level, in accordance with the Management and Accountability Framework; • Advances, with the UN Country Team, country-specific measures to promote UN common business operations, including common premises and back-offices, to enable joint work and generate greater efficiencies, synergies and coherence, in accordance with General Assembly resolution 71/243; • In contexts where international humanitarian assistance is required, and a separate Humanitarian Coordinator is not designated and when there is no lead agency designated by the Emergency Relief Coordinator, leads and coordinates the response efforts of United Nations and relevant humanitarian actors, in accordance with General Assembly resolution 46/182 and related resolutions, and facilitates linkages between humanitarian and development programming for enhanced and sustainable impact; • In conflict and post-conflict settings facilitates the integration of the UN Country Team’s work with UN peacekeeping or political missions to fully contribute to building resilience, prevention, sustaining peace and transition planning and management; and • Manages and provides strategic guidance and oversight to the Resident Coordinators Office. Competencies The Resident Coordinator competencies are embedded in the RC Leadership Profile. (https://unsdg.un.org/resources/resident-coordinator-leadership-profile) Education Master's degree – or equivalent post graduate qualification – in development studies, international relations, political science, economics, social sciences, human rights, law or closely related fields (for otherwise suitably qualified candidates, a first level university degree with a relevant combination of academic qualifications and experience may be accepted in lieu of an advanced post graduate university degree). Job - Specific Qualification Not available. Work Experience Minimum 15 years of substantive experience and results in leadership roles at the international level is required (including five years of cumulative experience in development, human rights, rule of law, peace-building or humanitarian work at country level outside of one's own country). Previous RC experience is desirable. Previous experience as a senior official with accountability for security (for example UN Designated Official (DO) for Security or equivalent) or previous experience in security decision-making in a complex environment is desirable. Experience in the management and/or coordination of humanitarian programmes, operations and advocacy, preferably at the country level, is desirable. Excellent judgement and strong diplomatic skills are desirable. Demonstrated ability to engage with all relevant stakeholders, including with government representatives, donors and civil society, is desirable. Proven ability to analyse developments and dynamics with a view to facilitating preventive action or identifying entry points for UN engagement is desirable. Experience engaging with or facilitating the participation of vulnerable groups including women’s groups and youth, is desirable. Excellent communication and advocacy skills and experience managing engagement with traditional media and on social media is desirable. Languages English and French are the working languages of the United Nations Secretariat. For this job opening, English and French are required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details). .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking EnglishUN Level IIIUN Level IIIUN Level IIIUN Level III FrenchUN Level IIIUN Level IIIUN Level IIIUN Level III Desirable LanguagesLanguageReadingWritingListeningSpeaking ArabicUN Level IIIUN Level IIIUN Level IIIUN Level III Assessment Evaluation of qualified candidates may include a desk review of the applications and/or an interview. Special Notice The start date of this position is as soon as possible. According to the ICSC classification, Rabat is currently classified as an A duty station, rated on a scale that assesses the difficulty of working and living conditions from A to E, with A being the least and E, the most difficult. The duration of assignment for A duty stations is of 5 years. The tour of duty length may change if the hardship classification of the duty station changes. Eligibility for this position is limited to candidates who are members of the Resident Coordinator Pool. Resident Coordinators can apply for this post if by the post's indicated start date they have one year or less of service remaining in their current duty station. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply. The appointment against this position is limited to the Resident Coordinator System in this specific duty station. United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS. </div>

0 to 0 years Naukri Gulf

Assistant Director of Finance

On-site - Morocco - Boulemane 11 June 2026

Accounting, Finance & Banking

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Proven leadership skills in a Hotel/Resort environment Highest level of integrity and transparency Strong interpersonal and relationship-building skills to work with cross-functional teams; negotiate for resources and influence stakeholders and to gain acceptance of and commitment to plans, ideas, initiatives, etc. Excellent written and verbal communication skills to prepare and deliver reports, effective presentations and to facilitate meetings Promote a continuous learning environment that creates an atmosphere for professional development opportunities Apply an ethical approach to influence the outcome of situations Serve as a role model for others by demonstrating appropriate business conduct and ethical principles Continuously seek to improve/develop the performance of others and continuously strive to improve his/her own performance Work in a safe, prudent and organized manner Require a working technical knowledge of generally accepted accounting principles, Four Seasons Internal Controls, Policies and Procedures and job knowledge of all positions in Accounting, Purchasing and Food & Beverage control. Working knowledge is generally learned on the job or through a series of professional certifications. Require knowledge of and the ability to operate computer equipment and excellent Excel and computer skills. Sun and Opera Systems knowledge would be ideal and greatly valued. Strategic, analytical and have solid business acumen. Monitor and control expenses of the hotel paying special attention to the daily reporting done by the auditor of the hotel and addressing issues that not only have material effect, but also effect the guest experience. Ensure that House Funds and Floats Counts are up to date and limit any kind of exposure that would affect the profitability. Assist the Director of Finance in Forecasting/Budgeting Excellent understanding of Month-End Process including, but not limited to, preparation of financial statements, accruals and journal entries, maintain reconciliations for all balance sheet accounts in established corporate formats and in accordance with generally accepted accounting principals.</div></section><section>Desired Candidate ProfileProven leadership skills in a Hotel/Resort environment Highest level of integrity and transparency Strong interpersonal and relationship-building skills to work with cross-functional teams; negotiate for resources and influence stakeholders and to gain acceptance of and commitment to plans, ideas, initiatives, etc. Excellent written and verbal communication skills to prepare and deliver reports, effective presentations and to facilitate meetings Promote a continuous learning environment that creates an atmosphere for professional development opportunities Apply an ethical approach to influence the outcome of situations Serve as a role model for others by demonstrating appropriate business conduct and ethical principles Continuously seek to improve/develop the performance of others and continuously strive to improve his/her own performance Work in a safe, prudent and organized manner Require a working technical knowledge of generally accepted accounting principles, Four Seasons Internal Controls, Policies and Procedures and job knowledge of all positions in Accounting, Purchasing and Food & Beverage control. Working knowledge is generally learned on the job or through a series of professional certifications. Require knowledge of and the ability to operate computer equipment and excellent Excel and computer skills. Sun and Opera Systems knowledge would be ideal and greatly valued. Strategic, analytical and have solid business acumen.</section>

2 - 5 Years Naukri Gulf

Technical Support Analyst

On-site - Morocco - Boulemane 19 June 2026

Logistics, Supply Chain & Procurement

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">The Technical Support Analyst is responsible for 1st level support for Oracle Hospitality OPERA product suite (OPERA PMS, OXI, OWS, S&C, Reporting & Analytics) and associated hotel interfaces.Join Oracle in Agadir Bay Oracle Hospitality is creating a new Customer Support Hub in Agadir Bay, Morocco and we are looking for talented professionals to be part of this exciting journey. This is your opportunity to:<ul><li>Shape the future of a world-class support center from the very beginning, delivering 24x7 expertise across the Oracle Hospitality product suite.</li><li>Work with global teams supporting leading hotels and F&B businesses across EMEA.</li><li>Develop deep expertise in Oracle Hospitality solutions, including OPERA and MICROS, with continuous training and certification opportunities.</li><li>Grow your career within Oracle one of the world s most respected technology companies.</li><li>Enjoy life in Agadir Bay, a vibrant coastal location with strong hospitality roots and a dynamic lifestyle.</li></ul>At Oracle, we don t just support our customers we build lasting partnerships. In Agadir, we are building a team that combines local talent with global best practices to deliver exceptional customer experiences. If you are passionate about technology, hospitality, and delivering excellence, we invite you to join us and help shape a first-class support hub in Morocco.Duties & Responsibilities<ul><li>Provide voice and remote support for hotel customers worldwide.</li><li>Troubleshoot OPERA PMS issues (reservations, check-in/out, billing).</li><li>Document solutions and ensure accurate case records in ICCP tool.</li><li>Collaborate with Oracle teams to escalate and resolve issues.</li><li>Act as customer advocate for hotel users and escalate gaps.</li><li>Provide technical assistance via phone, email, and remote tools.</li><li>Assist in OPERA configuration, installation, and training when required.</li><li>Stay updated on OPERA new releases.</li></ul>Knowledge, Skills & AbilitiesEssential<ul><li>Minimum 2 years IT or hospitality systems support experience.</li><li>Experience with hotel PMS applications, ideally Oracle OPERA.</li><li>Graduate degree in technical, hospitality, or business field.</li><li>Understanding of hotel operations (front office, reservations, housekeeping).</li><li>Customer service experience with direct client interaction.</li><li>Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint).</li><li>Knowledge of OS (Windows, Oracle, VMware) desirable.</li><li>SQL experience preferred.</li></ul>Other Requirements<ul><li>Commitment to high-quality customer service.</li><li>Excellent English & German communication</li><li>Strong troubleshooting and problem-solving ability.</li><li>Organizational and multitasking skills.</li><li>Flexibility for global 24x7 shifts including weekends and holidays.</li><li>Cross-cultural awareness.</li></ul>Abilities<ul><li>Ability to build trust with hotel customers and Oracle colleagues.</li><li>Independent worker and team player.</li><li>Adaptable and able to prioritize in dynamic environments.</li><li>Creative thinker to resolve problems and improve processes.</li><li>Resilient under pressure with focus on service quality.</li></ul>Note: This role requires weekend support and shift work in a 24x7 global hospitality environment.In this role, your primary focus will be to deliver post-sales support and solutions to the Oracle Support Services customer base while serving as an advocate for customer needs. You will be responsible for fielding and resolving post-sales non-technical customer inquiries via phone and electronic means and technical questions regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for customers, you will act as a liaison between Oracle employees and the customer with moderate direction from Senior Client Relations Analysts and management. You will also provide guidance and resolution on a wide range of technical and non-technical customer issues. Resolution is primarily provided in real time with follow up for more complex matters.</div></section><section>Desired Candidate Profile<ul><li>Minimum 2 years IT or hospitality systems support experience.</li><li>Experience with hotel PMS applications, ideally Oracle OPERA.</li><li>Graduate degree in technical, hospitality, or business field.</li><li>Understanding of hotel operations (front office, reservations, housekeeping).</li><li>Customer service experience with direct client interaction.</li><li>Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint).</li><li>Knowledge of OS (Windows, Oracle, VMware) desirable.</li><li>SQL experience preferred.</li><li>Commitment to high-quality customer service.</li><li>Excellent English & German communication</li><li>Strong troubleshooting and problem-solving ability.</li><li>Organizational and multitasking skills.</li><li>Flexibility for global 24x7 shifts including weekends and holidays.</li><li>Cross-cultural awareness.</li><li>Ability to build trust with hotel customers and Oracle colleagues.</li><li>Independent worker and team player.</li><li>Adaptable and able to prioritize in dynamic environments.</li><li>Creative thinker to resolve problems and improve processes.</li><li>Resilient under pressure with focus on service quality.</li></ul></section>

0 to 0 years Naukri Gulf

Baggage Handler

On-site - Morocco - Boulemane 22 June 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Always ready to lend a hand with a smile. By becoming a Bellhop, your passion for the hotel and your respect for our guests' belongings will ensure our customer promise from the moment they arrive: "Feel Welcome". To be fully informed of arrivals and departures each day To warmly welcome the customer with a smile upon their arrival at the hotel and contribute, through a warm and personalized relationship, to customer loyalty Carry the client's luggage courteously from their arrival at the main entrance to their room, and ensure proper luggage management in case of large client arrivals. Unload customers' luggage upon their departure and ensure that it is either looked after or loaded into the vehicle providing their transport Knowing how to recognize regular customers and respond to all their requests Check the rooms upon delivery of luggage Inform customers about the operation of the facilities offered (television, air conditioning, telephone, etc.) and ensure that any problems observed are reported to the relevant departments. Inform the Security Department of any suspicious presence (object or person) or abnormal situation in the lobby or on the floors</div></section><section>Desired Candidate ProfileMinimum one year of experience in a similar role within a Guest Services department in a 4 or 5-star hotel preferred Fluency in French and English is essential. Passion for customer service, team spirit, problem-solving Excellent communication skills, attentiveness, and respect for the client's request.</section>

0 to 0 years Naukri Gulf

Risk Analyst

On-site - Morocco - Boulemane 27 May 2026

Accounting, Finance & Banking

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">The Risk Analyst's mission is to identify, analyze and evaluate risks that may impact the hotel's activities, in order to propose prevention and control measures to secure operations and guarantee the overall performance of the establishment.</div></section><section>Desired Candidate ProfileBachelor's degree (3 years of higher education) or Master's degree (5 years of higher education) in risk management, auditing, management or finance<ul><li>Experience in risk analysis, management control or auditing (minimum 1 year)</li><li>Proficiency in data analysis tools (Excel, dashboards)</li><li>Knowledge of hotel procedures</li></ul></section>

Bayt

External Quality engineer

On-site - Morocco 12 August 2026

Manufacturing & Production

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Lear For You We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because we want to be more for you. A path to a better career. A better future. Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we’re named one of the World’s Most Admired Companies. They’re the secret to our success—empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together. Are you ready for a better career? A better future? Responsibilities Location : Rabat Technopolis Electronics plant Responsibilities may include, but not be limited, to one or several of the following: <ul> <li>Review in plant, manufacturing prototype parts and follow up with the customer performance during these prototype phases.</li> <li>Coordinate PPAP process, compile PPAP information and submit PSW on the product estimated date during engineering changes, launches or when required by the customer</li> <li>Participate on process-FMEA</li> <li>Conduct PPAP activities planning and customer specific requirements.</li> <li>Update information on time to profile</li> <li>Creation of control plan</li> <li>Implement the operator instructions (self control) for the new projects.</li> <li>Following the PPAP checklist</li> <li>Following the open issues.</li> <li>Fulfills Lear’s Environmental and Quality Policies and Procedures</li> <li>have the authority to stop production and shippement in case of non-conformity</li> <li>Consultation of customer portal or B2B portal</li> <li>Customer's KPI monitoring through B2B/portal or standard communications</li> <li>Project milestones follow up and PPAP validation.</li> <li>Ensure the conformance of products and processes according IATF, Customer specific requirements, and regulatory requirements and targets definition and implementation of corrective and preventive actions.</li> <li>Has the ability to define and select the special characteristics process related.</li> </ul> Experience Requirements <ul> <li>University Degree </li> <li>1-2 years Experiences</li> <li>Customer Oriented</li> <li>Good knowledge of auditing tools</li> <li>Quality tools & Management system</li> <li>Good english communication skills</li> </ul> Equal Opportunity Employer Lear Corporation is committed to fair, merit‑based employment practices and equal opportunity. We provide reasonable accommodations in accordance with applicable law. For assistance during the application process, contact your recruiter directly. Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the country where the position is located. Unsolicited resumes from search firms, employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation. </div>

0 - 5 Years Naukri Gulf

Operator

On-site - Morocco - Boulemane 30 July 2026

Logistics, Supply Chain & Procurement

Chez STMicroelectronics, nous sommes convaincus que la technologie est un moteur d innovation et a un impact positif pour les entreprises, les personnes et la soci t . En tant qu acteur mondial des semiconducteurs, nos technologies de pointe et nos composants lectroniques sont invisibles mais au c ur du monde d aujourd hui. Rejoindre ST, c est int grer une entreprise internationale riche de plus de 115 nationalit s, pr sente dans 40 pays, et rassemblant plus de 50 000 talents passionn s et engag s, tous unis par la volont de cr er et d inventer la technologie de demain. Innover demande bien plus que des comp tences techniques : cela n cessite des personnes inspirantes, qui savent collaborer avec respect et enthousiasme. Des collaborateurs anim s par la passion, pr ts remettre en question le statu quo, faire avancer l innovation et r v ler leur plein potentiel. Venez vivre cette aventure avec nous et contribuez construire un futur plus intelligent et plus durable, en alliant responsabilit et innovation. Notre technologie commence avec vous. A propos de vos missions Pilotage des machines Handling des lots Controle de production Operator specialize: * ensure production plan by following FIFO & cycle time. * ensure quality. .. A propos de vous Bac .. ST est fi re d tre certifi e parmi les 17 entreprises mondiales Global Top Employers 2025 et d tre la premi re et unique entreprise de semi-conducteurs recevoir cette distinction. ST a t distingu e dans ce classement gr ce sa d marche d am lioration continue, se d marquant notamment par son engagement en mati re d thique et d int grit , de sens et de valeurs, d organisation et de gestion du changement, ainsi que par sa strat gie commerciale et ses performances. En France, ST a galement obtenu la lab lisation Happy Trainee 2025. Nous cultivons un environnement de travail inclusif et diversifi , o la discrimination n a pas sa place. Notre ambition est de recruter et de fid liser des talents refl tant la richesse des soci t s dans lesquelles nous voluons. Nous nous engageons l quit dans le d veloppement des carri res, les opportunit s professionnelles et la r mun ration. Chez ST, nous encourageons les candidats qui ne remplissent pas forc ment tous les crit res postuler, car nous croyons en la richesse des parcours vari s et offrons de r elles opportunit s d apprentissage et d volution. La diversit , quit et inclusion sont des valeurs fondamentales qui fa onnent notre culture d entreprise. Pour d couvrir toutes nos opportunit s, rendez-vous sur st.com/careers. Desired Candidate ProfileBac

0 - 5 Years Naukri Gulf

Operator

On-site - Morocco - Boulemane 27 July 2026

Human Resources

Chez STMicroelectronics, nous sommes convaincus que la technologie est un moteur d innovation et a un impact positif pour les entreprises, les personnes et la soci t . En tant qu acteur mondial des semiconducteurs, nos technologies de pointe et nos composants lectroniques sont invisibles mais au c ur du monde d aujourd hui. Rejoindre ST, c est int grer une entreprise internationale riche de plus de 115 nationalit s, pr sente dans 40 pays, et rassemblant plus de 50 000 talents passionn s et engag s, tous unis par la volont de cr er et d inventer la technologie de demain. Innover demande bien plus que des comp tences techniques : cela n cessite des personnes inspirantes, qui savent collaborer avec respect et enthousiasme. Des collaborateurs anim s par la passion, pr ts remettre en question le statu quo, faire avancer l innovation et r v ler leur plein potentiel. Venez vivre cette aventure avec nous et contribuez construire un futur plus intelligent et plus durable, en alliant responsabilit et innovation. Notre technologie commence avec vous. Operator specialize: * ensure production plan by following FIFO & cycle time. * ensure quality. ST est fi re d tre certifi e parmi les 17 entreprises mondiales Global Top Employers 2025 et d tre la premi re et unique entreprise de semi-conducteurs recevoir cette distinction. ST a t distingu e dans ce classement gr ce sa d marche d am lioration continue, se d marquant notamment par son engagement en mati re d thique et d int grit , de sens et de valeurs, d organisation et de gestion du changement, ainsi que par sa strat gie commerciale et ses performances. En France, ST a galement obtenu la lab lisation Happy Trainee 2025. Nous cultivons un environnement de travail inclusif et diversifi , o la discrimination n a pas sa place. Notre ambition est de recruter et de fid liser des talents refl tant la richesse des soci t s dans lesquelles nous voluons. Nous nous engageons l quit dans le d veloppement des carri res, les opportunit s professionnelles et la r mun ration. Chez ST, nous encourageons les candidats qui ne remplissent pas forc ment tous les crit res postuler, car nous croyons en la richesse des parcours vari s et offrons de r elles opportunit s d apprentissage et d volution. La diversit , quit et l inclusion sont des valeurs fondamentales qui fa onnent notre culture d entreprise. Pour d couvrir toutes nos opportunit s, rendez-vous sur st.com/careers.Desired Candidate Profileensure production plan by following FIFO & cycle time. ensure quality.

0 to 0 years Bayt

Mortgage Underwriter

Remote - Morocco 25 June 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Please submit your CV in English and indicate your level of English proficiency. Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment. What this opportunity involves While each project involves unique tasks, contributors may: Evaluate AI-generated mortgage underwriting decisions across loan types (conforming, jumbo, FHA, VA, cash-out refinance); Create test cases involving qualifying income calculations for self-employed borrowers using Schedule C, K-1, and Schedule E; Draft and audit conditional approval letters and adverse action notices for Reg B / ECOA compliance; Distinguish Fannie Mae / Freddie Mac selling guide rules from lender overlays in jumbo and non-conforming loan scenarios; Document problem statements clearly and provide verified correct answers. What we look for This opportunity is a good fit for mortgage underwriters and loan origination professionals open to part-time, non-permanent projects. Ideally, contributors will have: Degree in Finance, Economics, Business Administration, Accounting, Real Estate, or any related field; 3+ years of of mortgage, lending, real estate, or financial services experience; Current or recent experience in underwriting & origination or adjacent roles; Ability to calculate qualifying income for self-employed borrowers from IRS Forms 1040, Schedule C, Schedule E, and K-1; Deep familiarity with Fannie Mae / Freddie Mac selling guides and knowledge of Reg B, Reg Z, and TRID disclosure timing rules; Strong written English (C1+). How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active. Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements. </div>

0 to 0 years Bayt

Team Manager

On-site - Morocco 10 June 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Marketing Call Center is built around a predominantly cooperative culture, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an innovative mindset that stimulates creativity and initiative, alongside a performance-driven approach based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability. Job : We are looking for a bilingual (French-English) Team Manager to lead our dynamic team within our company. If you are a leader driven by operational excellence and you master French and English perfectly, this opportunity is for you! - Supervise and coach a high-performing team, ensuring the achievement of set goals. - Ensure continuous training and professional development of team members. - Collaborate with other departments to ensure effective communication. - Manage schedules and ensure the quality of customer service. Required profile : Full bilingualism (French and English) spoken and written. Proven experience as a Team Manager, ideally in a call center environment. Excellent leadership, problem-solving, and decision-making skills. Ability to motivate and inspire a team towards achieving goals. </div>

0 to 0 years Bayt

Developer Engineer

On-site - Morocco 27 May 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Alten Maroc is defined by a deeply collaborative culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent. This environment is enhanced by a strong drive for innovation, encouraging creativity, initiative, and experimentation across projects. A structured and disciplined organization ensures efficiency, rigor, and quality in engineering delivery. Performance and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. Job : As part of this role, your main responsibilities will be: Creation and management of indicators (KPI) adapted to business needs Creation and configuration of Dynatrace/grafana panels (tiles) adapted to different real-time operational and decision-making needs. Implementation, configuration, and optimization of Dynatrace alerts (alerting profiles, anomaly detection, dynamic baselines, custom thresholds). Update of dashboards / alerts in grafana. Technical analysis in case of problems. Unit technical tests. Technical analysis and scoping with SPOs. Follow-up of technical requests with suppliers (Aeris, Redbend). Technical documentation on Confluence.  Required profile : Degree: Master's degree (Bac+5) Experience: 3 to 5 years Required skills: Grafana, InfluxDB, Dynatrace Agile (Confluence, JIRA), GCP, PostgreSQL, Python, mql, Prometheus, BigQuery, Git, English B2 Postman  </div>

1 - 5 Years Naukri Gulf

Night Auditor

On-site - Morocco - Boulemane 29 July 2026

Human Resources

The Night Auditor ensures the continuity of hotel operations during the night. He is responsible for the daily financial closing, the smooth running of reception operations, the security of the establishment and compliance with Fairmont / Accor standards.Main ResponsibilitiesAudit and financial closing<ul><li>Control daily transactions and cash receipts.</li><li>Perform end-of-day closing and correct any discrepancies.</li><li>Prepare daily financial reports.</li></ul>Reception operations<ul><li>Handle night check-ins and check-outs.</li><li>Respond to guest requests and manage last-minute reservations.</li><li>Update room status.</li></ul>Security, monitoring and Quality of service<ul><li>Ensure the safety of guests, Heartists and property.</li><li>Report any incidents and ensure handover to the day team.</li><li>Provide service in accordance with Fairmont / Accor standards.</li><li>Promote hotel services and contribute to guest satisfaction.</li></ul>Desired Candidate ProfileProven experience in night auditing, ideally in a luxury hotel establishment.Proficiency in hotel systems (Opera PMS, Micros, payment systems).Knowledge of accounting principles and cash management.Excellent command of Excel and office tools.Good command of French and English.Rigor, attention to detail and professional integrity.Good interpersonal skills and customer service orientation.Analytical mindset and ability to solve problems quickly.Autonomy and reliability in managing nocturnal responsibilities.Discretion, confidentiality and team spirit.

0 - 5 Years Naukri Gulf

Guest Service Agent

On-site - Morocco - Boulemane 22 July 2026

Administration

Must be able to work overnight and follow proper protocol in the overnight hours of hotel operation. Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive. Assisting valet parking service upon guest s request on vehicle parking, retrieval.. Maintains proper records of stored luggage, package deliveries and pick-ups in compliance with Four Seasons Standards. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Helps resolve customer complaints, assists guests in all inquiries in connection with hotel services, hours of operations, in-house events, directions, etc. Providing arriving guests with a hotel orientation. Will complete any tasks of a Doorman, Bellman. Greet all guests with a smile and offer them assistance. Assist overnight MOD with guests requests. Works harmoniously and professionally with co-workers.Desired Candidate ProfileFour Seasons Casablanca is looking for a Guest Service Agent who shares a passion for excellence and who infuses enthusiasm into everything he does. Work on a team built on mutual respect, collaboration, excellent service and passion. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests.

0 to 0 years Bayt

EAM - ROOMS

On-site - Morocco 10 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> We are seeking an experienced and dynamic EAM - ROOMS to oversee the daily operations of multiple Rooms Division departments within the hotel. This leadership role is responsible for driving operational excellence, ensuring exceptional guest experiences, and achieving departmental and financial goals. The EAM - ROOMS will direct, implement, and uphold a service and management philosophy that sets the standard for department heads and team members. This role plays a key part in ensuring alignment with hotel budgets, productivity targets, and performance expectations. </div>

0 to 0 years Bayt

Data Test Engineer

On-site - Morocco 22 July 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Alten Maroc is defined by a deeply collaborative culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent. This environment is enhanced by a strong drive for innovation, encouraging creativity, initiative, and experimentation across projects. A structured and disciplined organization ensures efficiency, rigor, and quality in engineering delivery. Performance and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. Job : Your goal will be to ensure the validation of the performance, effectiveness, and robustness of AI models, by developing test strategies adapted to AI use cases (RAG, autonomous agents, LLMs), with particular attention to responsible and ethical aspects. Your missions will be:  <ul><li>Collaborate with product and data teams to ensure alignment of test results with business needs.</li><li>Develop the test approach, scenarios, and validation plans covering functional, non-functional (performance, security) aspects, and vulnerabilities.</li><li>Implement test processes and tools adapted to AI use cases (RAG validation, autonomous agents).</li><li>Track and share quality indicators (KPIs) to measure model effectiveness.</li><li>Industrialize AI testing practices within the teams.</li><li>Ensure technological watch on the evolution of AI testing frameworks and methodologies.</li><li>Be proactive in transforming concepts into operational testing solutions.</li></ul> Required profile : Graduated with a Master's degree (Bac+5) in computer science. Experience: Minimum 3 years. Required Skills:  <ul><li>Methodologies: Agile Testing, ISTQB guide, Data/AI acculturation (GenAI and non-GenAI)</li><li>Programming: Python, Pandas, NumPy</li><li>Generative AI: RAG, Prompt Engineering, Agentic, LLMs</li><li>AI Frameworks: LangChain, LangGraph or equivalents</li><li>AI Testing Tools: Giskard, RAGAS, Deep-Eval or similar model evaluation solutions</li></ul> </div>

0 to 0 years Bayt

Guest Experience Expert (Front Desk Agent)

On-site - Morocco 27 June 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

0 to 0 years Naukri Gulf

Core Agent

On-site - Morocco - Boulemane 8 July 2026

Human Resources

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">The Receptionist is in charge of receiving hotel calls, whether internal or external. He/She manages wake-up calls and ensures the follow-up of guest faxes within the hotel. He/She must perfectly know the opening and closing hours of the different points of sale as well as the type of service offered by each respective service. He/She is under the responsibility of the supervision of his/her service: Supervisor and Manager.The receptionist must demonstrate a very good team spirit, have an excellent presentation, have good diction and good interpersonal skills to meet the expectations of a high-end clientele.The Receptionist must also have good computer skills, as he/she will be required to use different software such as Word, Excel, Internet and Opera.ESSENTIAL FUNCTIONS:1. Provide guests with a pleasant, efficient, and professional service in accordance with Four Seasons standards.2. Respond to all calls in a pleasant manner using the name of the internal or external client, and connect them to the desired extension according to their request.3. Make and follow up on wake-up calls for hotel guests.4. Manage Do Not Disturb requests, busy extensions, call transfers, holds, calls on hold, Diverts (transferring calls from one room to another), COS, NCOS7 and connections to voicemail.5. Know how to organize a conference call.6. Coordinate special telephone requests for guests, whether in their room or in a meeting room.7. Assist guests with their local, national, or international calls.8. Bill guests in meeting rooms for telephone lines, fax, and internet access openings.9. Act in case of an emergency or security situation in the hotel.10. Inform a supervisor or manager of guest complaints and comments and make appropriate efforts.11. Provide support for the integration and training of new employees and assist them in their tasks.SECONDARY FUNCTIONS:1. Provide general information to all callers and familiarize yourself with hotel services, operating hours, daily activities, special functions, etc.2. Report and file all telephone problems and maintenance issues.3. Assist the department head in reconciling monthly invoices.4. Maintain telephone equipment in good working order.</div></section><section>Desired Candidate ProfileLe/la Standardiste doit faire preuve d un tr s bon esprit d quipe, avoir une excellente pr sentation, avoir une bonne locution et de bonnes comp tences relationnelles pour correspondre aux attentes d une client le haut de gamme. Le/la Standardiste doit galement poss der de bonnes comp tences informatiques, puisqu il/elle est amen (e) utiliser diff rents logiciels tels que Word, Excel, Internet et Opera.</section>

Bayt

Assistant Manager - Sales & Revenue

On-site - Morocco 29 July 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Additional Information: This hotel is owned and operated by an independent franchisee, STE Le Palais Paysan SARL . The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. Job Summary Assistant Manager – Revenue & Sales is responsible for managing room inventory, rates, and availability to maximize hotel revenue while ensuring seamless reservation processes and exceptional guest service. This role supports the Director of Revenue in forecasting, reporting, and implementing revenue strategies, while driving customer loyalty and achieving reservations and sales goals. Key Responsibilities Revenue & Inventory Management Manage rooms inventory, rate loading, restrictions, and room authorizations to maximize revenue and ensure straight-line availability. Maintain accurate and up-to-date reservation system information at all times. Monitor compliance with company promotions, loyalty programs, and eCommerce distribution channels. Execute sales and revenue strategies within reservation and sales systems. Escalate technical or system-related issues related to reservations or PMS to the appropriate support desk in a timely manner. Reporting & Forecasting Support Prepare and distribute daily, weekly, and monthly revenue and reservations reports for Hotel Management and the Director of Revenue. Assist the Director of Revenue with weekly and monthly forecasting activities. Support the preparation of agendas, presentations, and data analysis for revenue and strategy meetings. Reservations & Customer Service Process all reservation requests, modifications, and cancellations accurately and efficiently. Drive customer loyalty by delivering service excellence throughout every guest interaction. Accommodate, document, and follow up on special guest requests. Answer guest inquiries regarding room types, rates, hotel facilities, and services. Apply effective upselling and sales techniques to maximize revenue opportunities. Input, access, and manage data accurately within the reservation system. Ensure correct reservation coding, rate application, and room type designation. Sales Process all reservation requests, modifications, and cancellations accurately and efficiently. Drive customer loyalty by delivering service excellence throughout every guest interaction. Accommodate, document, and follow up on special guest requests. Answer guest inquiries regarding room types, rates, hotel facilities, and services. Apply effective upselling and sales techniques to maximize revenue opportunities. Input, access, and manage data accurately within the reservation system. Ensure correct reservation coding, rate application, and room type designation. Training & Collaboration Provide regular reservations system and process training for Front Office associates. Work closely with Front Office, Sales, and Revenue teams to achieve revenue and reservations objectives. Actively solicit and manage reservations-related sales opportunities to meet or exceed sales targets. Qualifications & Skills Required Proven experience in Front Office and/or Reservations within a hotel environment. Strong sales and revenue optimization skills. High level of attention to detail and accuracy. Advanced knowledge of Opera PMS. Excellent communication and customer service skills. Strong analytical and reporting skills Preferred Experience working with Marsha and Empower Reservations systems. Experience with the One Yield RMS (or similar, if no Marriott experience) Basic knowledge of MarRFP or similar platforms (e.g., Lanyon). Familiarity with One Source and CVENT. Previous exposure to revenue management or distribution environments. Personal Attributes Results-driven with a strong commercial mindset. Organized, proactive, and able to manage multiple priorities. Team player with the ability to collaborate across departments. Guest-focused with a passion for service excellence. This company is an equal opportunity employer. frnch1 The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

Jobs in Tourism Sector in Morocco

Directeur F&B

Junior / Senior OneStream Consultant

Resident Coordinator

Assistant Director of Finance

Technical Support Analyst

Baggage Handler

Risk Analyst

External Quality engineer

Operator

Operator

Mortgage Underwriter

Team Manager

Developer Engineer

Night Auditor

Guest Service Agent

EAM - ROOMS

Data Test Engineer

Guest Experience Expert (Front Desk Agent)

Core Agent

Assistant Manager - Sales & Revenue

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Employers

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Jobs in Tourism Sector in Morocco

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