Jobs in Tourism Sector in Morocco
1006 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>A Night Auditor is responsible for overseeing hotel operations during the night shift, ensuring excellent guest service, handling front desk duties, and performing accounting and auditing tasks to verify daily financial transactions.</p><p>Main Duties and Responsibilities</p><ul><li>To check in guests and perform subsequent administrative procedures, ensuring speedy allocation of rooms by liaising with Housekeeping and Room Service, through monitoring departures and room status.</li><li>To escort guests and familiarise them with facilities and services.</li><li>To produce and distribute relevant information lists to other departments.</li><li>To be responsible for cash floats, reporting shortages/overages to the Front Office Manager, General Cashier and Director of Finance.</li><li>To take reservations, amendments and handle general enquiries regarding bookings.</li><li>To prepare all pre-registration for the following day's arrivals.</li><li>To update guest history records, matching with reservations to ensure continuity of standards to regular guests and process new guest histories after departure.</li><li>To handle all facsimiles, e-mails and typing as requested.</li><li>To be able to multitask and work in a demanding environment</li><li>To give a detailed hand over to the oncoming shift.</li><li>To ensure a high standard of grooming, deportment and personal hygiene.</li><li>To adhere to health and safety, fire and bomb procedures laid down by the hotel.</li><li>To carry out any other duties as requested by the Front Office Manager or Duty Manager and to be willing and able to cross train and assist as needed in Reservation and Telephone duties.</li><li>To assist all other Front Office departments whenever needed as long as previously trained for.</li><li>To be a welcoming and attentive presence in the Lobby.</li><li>To perform all task to Four Seasons standards.</li><li>To develop all task regarding the night shift.</li><li>To be able to easily interact with guest and deal with basic complains.</li><li>See attached the Four Seasons Core Standards</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><p></p></section>
<p>We currently have an opportunity for an Assistant Director of Rooms, to join our Four Seasons Hotel Rabat Kasr Al Bahr team in Morocco!</p><p>Reporting into our Hotel Manager, the Assistant Director of Rooms is responsible for overseeing and directing the daily operations of the Front Desk, Guest Services, Concierge, Guest Experience, and Housekeeping departments. In the absence of the Division Head, you will act as the senior leader for all Rooms Division operations, ensuring exceptional service delivery and operational excellence. This role requires a passionate and dynamic leader who is committed to developing talent, driving performance, and delivering world-class guest experiences.</p><p><strong>Leadership & Team Development</strong></p><ul><li>Lead, inspire, and develop the Rooms Division team to deliver exceptional guest experiences.</li><li>Foster a positive and engaging workplace culture that encourages collaboration, growth, and continuous learning.</li><li>Coach and mentor team members, supporting their professional development and career progression.</li><li>Champion Four Seasons values, standards, and service culture.</li></ul><p><strong>Operations Excellence</strong></p><ul><li>Ensure the highest levels of service quality across Front Desk, Concierge, Guest Services, Guest Experience, and Housekeeping.</li><li>Drive operational excellence while identifying opportunities to enhance guest satisfaction and operational efficiency.</li><li>Collaborate with cross-functional teams to deliver seamless and personalized guest experiences.</li><li>Lead quality initiatives and strategies to achieve monthly service and performance targets.</li></ul><p><strong>Financial & Business Performance</strong></p><ul><li>Monitor departmental performance and identify opportunities to maximize revenue and operational results.</li><li>Manage departmental financial performance by controlling costs and productivity while maintaining exceptional service standards.</li><li>Support strategic planning and operational decision-making to improve overall business outcomes.</li></ul><p><strong>Compliance, Safety & Standards</strong></p><ul><li>Ensure compliance with Four Seasons policies, procedures, and standards of conduct.</li><li>Comply with all local legislation and regulatory requirements.</li><li>Maintain a safe working environment in accordance with Health & Safety regulations and company guidelines.</li><li>Ensure accidents, incidents, and maintenance issues are reported and addressed according to hotel procedures.</li><li>Provide executive weekend duty coverage in coordination with the Director of Food & Beverage.</li></ul><p><strong>Guest Experience</strong></p><ul><li>Deliver friendly, professional, and personalized service that consistently exceeds guest expectations.</li><li>Promote a culture of excellence where every guest interaction reflects the Four Seasons commitment to luxury hospitality.</li><li>Build strong relationships across departments by living and promoting the Golden Rule.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>The ideal candidate is a passionate hospitality professional who thrives in a fast-paced luxury environment and inspires others to perform at their best.</li><li>Proven leadership experience within Rooms Division operations in a luxury hospitality environment.</li><li>Strong interpersonal and relationship-building skills with the ability to influence, motivate, and engage stakeholders.</li><li>Guest-focused with an unwavering commitment to service excellence.</li><li>Excellent communication and presentation skills.</li><li>Strong business, commercial, and financial acumen.</li><li>Detail-oriented, proactive, and solutions-driven.</li><li>Passionate about talent development and fostering a culture of continuous improvement.</li><li>Ability to lead multiple teams while maintaining high standards of quality and efficiency.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a dedicated Customer Service Representative to join our team.</p>
<p>The ideal candidate should be well-spoken with a professional demeanor and strong customer service and computer skills.</p>
<p><strong>Key Responsibilities:</strong></p>
<ul>
<li>Listening to customer concerns and providing information, answers, or responses.</li>
<li>Handling customer complaints and processing returns effectively.</li>
<li>Ensuring customer satisfaction</li>
<li>Handle customer enquiries via the telephone and email by providing accurate information regarding products and product applications and process telephone orders accordingly.</li>
<li>Cross team collaboration </li>
</ul>
<p><strong>Why Nuitee?</strong></p>
<ul>
<li>Massive Market Opportunity: We are tackling the $9.9tn travel industry, starting with the $75 billion B2B hotel market, a fragmented space filled with outdated systems, gatekeepers, and inefficiencies. Nuit e s API-first platform is solving this, enabling businesses to access hotel inventory seamlessly and at scale.</li>
<li>World-Class Backing: Backed by Accel and visionary leaders across tech and travel including Booking.com, Stripe, and Shopify we re equipped to scale our ambition globally.</li>
<li>Bootstrapped Resilience, Startup Agility: Having grown profitably for years without external funding, we combine operational discipline with the speed and innovation of a scaling startup.</li>
<li>Global Impact: Our infrastructure supports partners like Google, Grab, worldwide fintechs, superapps, travel companies and others</li>
<li>AI-Driven Innovation: Nuit e is uniquely positioned to power the future of travel in the AI era enabling seamless, intelligent, and hyper-personalized travel interactions.</li>
</ul>
<p>By joining Nuit e, you ll be part of a team that s building a category-defining platform. You ll work on a global scale, innovate alongside industry leaders, and help drive the next phase of travel technology. If you re excited to push boundaries, redefine a multi-trillion-dollar industry, and grow with us Nuit e is the place for you.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Our Ideal Candidate:</strong></p>
<ul>
<li>An associate's or bachelor's degree </li>
<li>1 to 2 years experience in the same or similar role.</li>
<li>Very good command of English is mandatory (Spoken and Written)</li>
<li>Good data entry and typing skills.</li>
<li>Good IT skills, particularly in word, excel and including Microsoft office.</li>
<li>Excellent problem-solving and analytical skills.</li>
<li>Effective communication skills, both written and verbal.</li>
</ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>YOUR RESPONSIBILITIES: Develop and calibrate engine, transmission, and vehicle control systems to improve drivability. Optimize vehicle response for conditions like start-up, idle, acceleration, deceleration, and gear shifts. Conduct vehicle testing (road, track, and dyno) to evaluate driveability performance. Analyze test data and resolve issues such as hesitation, jerking, or poor throttle response. Collaborate with powertrain, calibration, and software teams to ensure smooth system integration. Validate customer-oriented features like comfort, smoothness, and responsiveness. We offer : Be part of our pioneering work together with our customers we shape the future of mobility! Our technical and personal onboarding concept will help you to hop on easily. We support lifelong learning: educate yourself, apply your knowledge and get creative. Mobile working, flexible worktime and modern workplaces are part of our DNA. We are deeply rooted in our values: respectful communication, care, openness, passion, and trust Cafe and restaurant in the office building Employee events If you have these qualifications and are looking for a new challenge, we encourage you to apply to discuss it further! Interested? If so, please use our online application tool to send your application to AVL!</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Degree in mechanical, automotive, or related engineering field. Strong understanding of vehicle dynamics, powertrain systems, and control strategies. Experience with calibration tools (e.g., INCA, CANape) and data analysis. Good problem-solving and driving evaluation skills. Experience in diagnostics, validation, or calibration is a plus Driver License B, AW18.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>Livremoi is a bookstore in Rabat Agdal and an online shop that brings books to life in a new way - between shelves and screens. We are looking for someone who truly knows books, not just someone who sells them.</p><br><br><p>Your tasks</p><br><br><ul><li>Welcome, advise, and guide customers in the store</li><li>Ensure shelf stocking and inventory management</li><li>Manage the Children's section (0-15 years): selection, curation, recommendations for parents and teachers</li><li>Organize activities around children's reading</li><li>Contribute to the general activities of the store (displays, events, monthly favorites)</li></ul> <br> <br> Required profile : <p><strong>Essential:</strong></p><br><br><ul><li>Minimum 3 years of experience as a documentalist, and/or within a French Institute or similar cultural organization</li><li>Specialization in children's literature (0-15 years): authors, series, age groups, current trends</li><li>Self-employed status, or the ability to become self-employed</li></ul><p><strong>A plus:</strong></p><br><br><ul><li>Solid literary knowledge, both French and international</li><li>Sense of classification and document organization</li><li>Proficiency with a cash register / inventory management software (Magento is a plus)</li><li>Good interpersonal skills, autonomy, rigor</li></ul><p><strong>What we offer</strong></p><br><br><ul><li>A position at the heart of the book world, within a small team</li><li>Real freedom in recommendations and displays, especially in the children's section</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p>We are looking for a Full Stack Developer, skilled in <strong>Spring Java</strong>, <strong>Angular</strong>, <strong>Cloud</strong> <strong>DevOps</strong> with significant experience in designing and operating distributed services in an Agile/DevOps environment.</p><br><br><p><strong>Its missions: </strong></p><br><br><ul><li>Understand business needs to propose the best solution to the client</li><li>Develop skills in billing back offices</li><li>Carry out developments and unit tests for existing and new client needs</li><li>Fix detected bugs</li><li>Detailed technical documentation</li></ul> <br> Required profile : <p><strong>Skills sought: </strong></p><br><br><ul><li>3 to 5 years of experience in Java / Angular development</li><li><em>Very good command of Java /Spring/ Angular.</em></li><li><em>Experience with CI/CD environments, Terraform, and Kubernetes.</em></li><li><em>Mastery of GCP</em></li><li><em>Agile / Scrum methodologies.</em></li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p>We are looking for a senior Full Stack Developer, proficient in <strong>Spring Java</strong>, <strong>Angular</strong>, <strong>Cloud</strong> <strong>DevOps</strong> with significant experience in designing and operating distributed services in an Agile/DevOps environment.</p><br><br><p><strong>Their missions: </strong></p><br><br><ul><li>Be the technical reference for the project</li><li>Assist the project manager on technical aspects</li><li>Ensure technical consistency and project implementation</li><li>Develop team members on the project through training and knowledge sharing</li><li>Carry out development and unit testing for existing and new client needs</li><li>Fix detected bugs</li><li>Complete technical documentation</li></ul> <br> Required profile : <p><strong>Skills sought:</strong></p><br><br><ul><li>Minimum 6 years of experience in Java / Angular development</li><li>Very good command of Java / Spring / Angular.</li><li>Experience with CI/CD environments, Terraform, and Kubernetes.</li><li>Proficiency in GCP cloud</li><li>Agile / Scrum methodologies.</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <ul><li>Lead Project GDM meetings and manage technical changes</li><li>Manage the change management process in PLM</li><li>Prepare, organize, and conduct change management sessions</li><li>Ensure the follow-up and correct implementation of project changes</li><li>Coordinate different stakeholders and ensure convergence of actions</li><li>Manage the synchronization of schedules between SMARTCAR and F2X/E2U teams</li><li>Ensure reporting and follow-up of project indicators</li></ul> <br> Required profile : <ul><li>Master's degree (Bac+5) in engineering or equivalent</li><li>Minimum 5 years of experience in technical project management</li><li>Proficiency in PLM tools</li><li>Proven experience in GDM (Project Change Management)</li><li>Excellent level of French and English</li><li>Autonomous, proactive, and with good transversal leadership skills</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p>You will be responsible for:</p><br><br><p>- Designing and implementing an Azure Firewall architecture within a Landing Zone.<br>- Automating deployments and configuration using Terraform (Infrastructure as Code), and setting up CI/CD pipelines (GitLab CI, Azure DevOps, Jenkins…).<br>- Conducting infrastructure tests, participating in the creation of migration plans, and supporting teams in adopting deployed solutions.<br>- Contributing to documentation and the dissemination of best practices.</p><br><br> <br> <br> Required profile : <p>Master's degree in computer science with 3 to 7 years of experience.</p><br><br><p>Required skills</p><br><br><ul><li>Azure Firewall (confirmed expertise)</li><li>Azure Cloud / Landing Zone</li><li>Terraform (Infrastructure as Code)</li><li>CI/CD (GitLab CI, Azure DevOps, Jenkins)</li><li>Cloud architecture & security</li><li>Infrastructure testing</li><li>Technical documentation</li><li>Good communication and teamwork skills</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p>The consultant will be responsible for:</p><br><br><ul><li>Designing and developing interactive and dynamic dashboards in Tableau Desktop.</li><li>Optimizing dashboards and applying Data Visualization best practices.</li><li>Writing and optimizing SQL queries for data analysis.</li><li>Using BigQuery for data extraction and analysis.</li><li>Designing visualizations adapted to business needs.</li><li>Participating in the simplification and enhancement of data.</li><li>Collaborating with business and technical teams.</li><li>Contributing to the Vusion and RFF projects.</li></ul> <br> Required profile : <p>Graduated with a Master's degree (Bac+5) from an engineering school or equivalent university with a specialization in IT, or with equivalent significant experience.</p><br><br><p><u><strong>Experience</strong></u>: 3 to 7 years of experience in Data Visualization</p><br><br><p><strong><u>Required Skills:</u></strong></p><br><br><ul><li>Tableau Desktop, SQL, BigQuery, Data Visualization, Data Analytics, Dashboard Design<br></li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p><strong><u>Tasks:</u></strong></p><br><br><p>• Development of electrical components during all development phases.</p><br><br><p>• Alternator Development</p><br><br><p>• Starter Development</p><br><br><p>• Fuse and Relay Development</p><br><br><p>• Starter Ecotech</p><br><br><p>• 48V Battery Modeling</p><br><br><p>• 12V Converter Development</p><br><br> <br> Required profile : <p>You have an engineering degree or BAC+5 or equivalent in electrical, electrotechnics, or power electronics with 1 to 3 years of experience in the Automotive sector in a similar role. Minimum.</p><br><br><ul><li>FNR management: CR, action plan management</li><li>Schedule management: creation, maintenance of the component development schedule (supplier activities + client activities: design, validation, calibration, factory delivery…etc…)</li><li>Risk management plan</li><li>Proficiency in project planning tools</li><li>Proficiency in PLM tools…</li><li>Good level of English. Ability to lead, synthesize…</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p>Responsibilities:</p><br><br><p>● DNS (Anycast, DNSSEC) and DHCP architecture.</p><br><br><p>● Proficiency in EfficientIP (SOLIDserver) (major advantage) or Infoblox.</p><br><br><p>● Highly available architecture, multi-site redundancy, and security.</p><br><br><p>● Solid knowledge of routing, switching, and load-balancing (especially F5 solutions).</p><br><br><p>● Infrastructure management to ensure maximum resilience.</p><br><br><p>● Ability to script in Python.</p><br><br><p>● Proficiency in Ansible and Terraform.</p><br><br><p>● Industrialization of IP management and DNS records via API and workflow automation.</p><br><br><p>● Definition of technical roadmap (Design & Strategy).</p><br><br><p>● Technical leadership and support for network/systems teams.</p><br><br><p>● Ability to propose technological choices.</p><br><br><br><br> <br> Required profile : <ul><li>DNS Expertise</li><li>Network Expertise</li><li>Cybersecurity Expertise</li><li>More than 7 years of experience</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>* Ensure that raw materials, packaging, products being made, and finished products meet standards.<br>* Define, put in place, and improve quality control plans in production.<br>* Lead and guide the team of quality controllers.<br>* Follow up on non-conformities, analyze causes, and lead corrective and preventive actions.<br>* Track quality performance indicators and suggest plans for continuous improvement.<br>* Work closely with the Production, Maintenance, R&D, and Supply Chain teams to improve product quality and industrial performance.<br>* Handle customer complaints related to product quality and follow up on them.<br>* Participate in the approval of new products, new processes, and changes in recipes.<br>* Ensure that customer specifications and internal standards are met.<br> </p><br><br> <br> Required profile : <p>* Engineering degree or Master's degree (Bac+5) in food science, quality, or a related field.<br>* Minimum of 5 years of experience in a similar role in the food industry.<br>* Strong knowledge of quality tools (HACCP, SPC, CAPA, FMEA, 8D, root cause analysis, etc.).<br>* Excellent analytical, leadership, and problem-solving skills.<br>* Rigor, organizational skills, and a strong presence on the factory floor.</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Your mission.</font></font></p> <p> </p> <p><font dir="auto" ><font dir="auto" >Reporting to the project manager, your responsibilities will include:</font></font></p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Ensure the achievement of qualitative and quantitative objectives</font></font></p> </li> <li><font dir="auto" ><font dir="auto" >Provide regular activity reports to the client and top management</font></font></li> <li><font dir="auto" ><font dir="auto" >Managing and leading a team of telesales representatives: field support, coaching, holding regular individual meetings and team meetings, implementing support plans for low performers...</font></font></li> <li><font dir="auto" ><font dir="auto" >Analyze individual and collective performance indicators to identify areas for improvement and implement corrective actions.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the availability of the resources and means of production necessary to maintain the flows</font></font></li> <li><font dir="auto" ><font dir="auto" >Managing turnover and absenteeism, and implementing the necessary action plans</font></font></li> <li><font dir="auto" ><font dir="auto" >Provide administrative support for your team (leave, absences, lateness)</font></font></li> <li><font dir="auto" ><font dir="auto" >Alerting to problems that could impact production</font></font></li> </ul> <p> </p> <p> <b><font dir="auto" ><font dir="auto" >What we offer you</font></font></b> </p> <p> </p> <p><font dir="auto" ><font dir="auto" >At Concentrix, we prioritize the development and well-being of our talent. Here are the benefits we offer to recognize your contribution:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Opportunities for growth, in an ethical and equitable manner</font></font></li> <li><font dir="auto" ><font dir="auto" >Opportunities for professional development</font></font></li> <li><font dir="auto" ><font dir="auto" >An attractive compensation package including a periodic performance bonus</font></font></li> <li><font dir="auto" ><font dir="auto" >Exceptional employee benefits:</font></font><ul> <li><font dir="auto" ><font dir="auto" >Health insurance</font></font></li> <li><font dir="auto" ><font dir="auto" >Supplementary pension after one year of seniority in the company and subscription</font></font></li> <li><font dir="auto" ><font dir="auto" >Reduced-price catering service</font></font></li> <li><font dir="auto" ><font dir="auto" >Gym with on-site personal trainer. Access is free (this benefit is valid at locations with a gym).</font></font></li> <li><font dir="auto" ><font dir="auto" >Possibility of enrollment in the company crèche (valid at sites that have one) or crèche subsidy</font></font></li> </ul> </li> </ul> <p> </p> <p> <b><font dir="auto" ><font dir="auto" >The profile of our Game-Changers</font></font></b> </p> <p> </p> <ul> <li><font dir="auto" ><font dir="auto" >You have prior experience as a supervisor or team leader </font><b><u><font dir="auto" >in a telesales activity.</font></u></b></font><b> <u><font dir="auto" ></font></u> </b> </li> <li> <b> <u><font dir="auto" ><font dir="auto" >You have a proven track record of success in a similar role within the insurance sector (life insurance, health insurance, borrower insurance).</font></font></u> </b> </li> <li><font dir="auto" ><font dir="auto" >You have a perfect command of written and spoken French.</font></font></li> <li><font dir="auto" ><font dir="auto" >You possess the analytical skills to understand and guide the achievement of objectives</font></font></li> <li><font dir="auto" ><font dir="auto" >You have in-depth knowledge of sales techniques and best practices in telesales</font></font></li> <li><font dir="auto" ><font dir="auto" >You are organized and meticulous.</font></font></li> <li><font dir="auto" ><font dir="auto" >You are known for your interpersonal skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >You are a force for positive change.</font></font></li> <li><font dir="auto" ><font dir="auto" >Leadership and strong managerial skills are essential qualities for successfully carrying out your mission.</font></font></li> <li><font dir="auto" ><font dir="auto" >Are you comfortable using office software (Word, Excel, PowerPoint and the internet) and telephone systems?</font></font></li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Who are we? </font></font><br> <br><font dir="auto" ><font dir="auto" >Concentrix is an international company present in more than 70 countries. We excel in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.</font></font></p> <p> </p> <p> </p> <p> <u>Mission</u>:</p> <p> </p> <p><font dir="auto" ><font dir="auto" >Reporting to the project manager, your responsibilities will include:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Ensure the achievement of qualitative and quantitative objectives</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensuring compliance with the client's and Concentrix's quality processes and standards</font></font></li> <li><font dir="auto" ><font dir="auto" >Provide regular activity reports to the client and top management</font></font></li> <li><font dir="auto" ><font dir="auto" >Managing and leading a team of customer advisors: coaching, holding regular individual meetings and team meetings, implementing support plans for low performers...</font></font></li> <li><font dir="auto" ><font dir="auto" >Analyze individual and collective performance indicators to identify areas for improvement and implement corrective actions.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the availability of the resources and means of production necessary to maintain the flows</font></font></li> <li><font dir="auto" ><font dir="auto" >Managing turnover and absenteeism, and implementing the necessary action plans</font></font></li> <li><font dir="auto" ><font dir="auto" >Provide administrative support for your team (leave, absences, lateness)</font></font></li> <li><font dir="auto" ><font dir="auto" >Alerting to problems that could impact production</font></font></li> <li><font dir="auto" ><font dir="auto" >managing production incidents</font></font></li> </ul> <p> </p> <p> <b><font dir="auto" ><font dir="auto" >What we offer you</font></font></b> </p> <p><font dir="auto" ><font dir="auto" >At Concentrix, we prioritize the development and well-being of our talent. Here are the benefits we offer to recognize your contribution:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Opportunities for growth, in an ethical and equitable manner</font></font></li> <li><font dir="auto" ><font dir="auto" >Opportunities for professional development</font></font></li> <li><font dir="auto" ><font dir="auto" >An attractive compensation package including a periodic performance bonus</font></font></li> <li><font dir="auto" ><font dir="auto" >Exceptional employee benefits:</font></font><ul> <li><font dir="auto" ><font dir="auto" >Health insurance</font></font></li> <li><font dir="auto" ><font dir="auto" >Supplementary pension after one year of seniority in the company and subscription</font></font></li> <li><font dir="auto" ><font dir="auto" >Reduced-price catering service</font></font></li> <li><font dir="auto" ><font dir="auto" >Gym with on-site personal trainer. Access is free (this benefit is valid at locations with a gym).</font></font></li> <li><font dir="auto" ><font dir="auto" >Possibility of enrollment in the company crèche (valid at sites that have one) or crèche subsidy</font></font></li> </ul> </li> </ul> <p> </p> <p> <u><font dir="auto" ><font dir="auto" >Profile</font></font></u><font dir="auto" ><font dir="auto" > :</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >You have 1 year of experience as a call center manager</font></font></li> <li> <div><font dir="auto" ><font dir="auto" >You have a perfect command of French and English, both written and spoken.</font></font></div> </li> <li><font dir="auto" ><font dir="auto" >You possess the analytical skills to understand and guide the achievement of objectives</font></font></li> <li><font dir="auto" ><font dir="auto" >You have a sense of anticipation and are focused on customer satisfaction and solutions.</font></font></li> <li><font dir="auto" ><font dir="auto" >You are organized and meticulous.</font></font></li> <li><font dir="auto" ><font dir="auto" >You are known for your interpersonal skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >You have a good sense of listening</font></font></li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>What You Will Do:</strong></p><ul> <li>Deliver outstanding customer support via phone and email;</li> <li>Manage incoming tickets, investigate issues and ensure timely follow-ups;</li> <li>Provide first-level troubleshooting and escalate complex cases when needed;</li> <li>Guide customers through software workflows, settings and configuration screens using documented procedures;</li> <li>Support customers with how-to questions and common accounting workflows;</li> <li>Coordinate with internal specialists regarding escalated cases;</li> <li>Maintain accurate ticket documentation and contribute to knowledge base updates;</li> <li>Keep up with evolving tools, processes and product updates;</li> <li>Handle sensitive customer data with care and security;</li> <li>Maintain deep understanding of client solutions and meet KPI;</li> <li>Communicate with developers and cross-functional specialists.</li> </ul><p><strong>What you need to succeed in this role:</strong></p><ul> <li><strong>Native French;</strong></li> <li><strong>Excellent English communication skills (at least C1 level for both spoken and written);</strong></li> <li>Experience in a customer-facing support role, ideally within a B2B or software environment;</li> <li>Strong communication skills and ability to manage customer expectations professionally;</li> <li>Structured and process-oriented approach to troubleshooting and ticket handling;</li> <li>Ability to investigate issues methodically and follow documented procedures to identify when issues should be escalated;</li> <li>Comfortable navigating complex software, settings, and configuration screens;</li> <li>Fast learner with the ability to master complex software products over time;</li> <li>Positive, proactive and responsible attitude;</li> <li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Native French;</strong> Excellent English communication skills (at least C1 level for both spoken and written); Experience in a customer-facing support role, ideally within a B2B or software environment; Strong communication skills and ability to manage customer expectations professionally; Structured and process-oriented approach to troubleshooting and ticket handling; Ability to investigate issues methodically and follow documented procedures to identify when issues should be escalated; Comfortable navigating complex software, settings, and configuration screens; Fast learner with the ability to master complex software products over time; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>ROLE PURPOSE: Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events. RESPONSIBILITIES: Represent Aspen by achieving daily targeted calls to physicians and pharmacists. Conducting AVAs & promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents What we look for in candidates At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p><p></p></section>
<p>POSITION SUMMARY Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: No high school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company.
</p><br><br>
<br> Job : <p><strong>Your tasks</strong></p><br><br><ul><li>Make outbound calls to qualified prospects.</li><li>Identify needs, provide advice, and guide customers to the most suitable training.</li><li>Present benefits, overcome objections, and close sales.</li><li>Support prospects until their registration is complete.</li><li>Follow up on cases and update CRM tools.</li><li>Meet and exceed set sales targets.</li></ul><p><strong>Benefits and more</strong><br>You join ADM Value in a stable environment from day one:</p><br><br><ul><li>Permanent contract (CDI) from hiring.</li><li>Paid initial training from day one.</li><li>Social security (CNSS) + health insurance (AMO).</li><li>Uncapped bonuses - your performance is directly rewarded.</li><li>Transport allowance + meal voucher.</li><li>Employee partnerships and a stimulating environment.</li></ul><p><strong>Working hours</strong><br>Monday to Friday: 9:00 AM to 7:45 PM (French time). Saturday: 9:00 AM to 6:00 PM (French time).<br><strong>Net Salary + bonuses</strong><br>Salary package over 7,700 DH</p><br><br> <br> <br> Required profile : <p><strong>Profile sought</strong></p><br><br><ul><li>Excellent command of French, both spoken and written (required).</li><li>Strong sales focus and customer service skills.</li><li>Good listening, persuasion, and challenge-seeking abilities.</li><li>Comfortable using computers and management software.</li><li>Availability, accuracy, punctuality, and schedule flexibility.</li><li>Experience in telephone sales is a plus.</li></ul> <br><br> </div>
<p><b>POSITION SUMMARY</b></p><p><br></p><p> Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>