Jobs in Tourism Sector in Morocco

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <ul><li>Drive and maneuver a telescopic handler on a construction site or industrial site, respecting safety instructions</li><li>Perform handling, lifting, and load placement operations (materials, pallets, equipment), sometimes at height</li><li>Carry out daily checks of the machine (general condition, fluid levels, safety devices, tires),</li><li>Report any technical anomaly to the maintenance teams</li><li>Coordinate maneuvers with ground teams (foreman, handlers)</li><li>Ensure compliance with safety zones and the machine's load capacities.</li></ul> <br> Required profile : <ul><li>Valid telescopic handler CACES (category R482 or recognized Moroccan equivalent)</li><li>Experience in driving a telescopic handler on construction, industrial, or logistics sites</li><li>Good knowledge of handling safety rules, rigor, vigilance, and organizational skills</li><li>Ability to work outdoors and adapt to different types of construction sites.</li></ul><p>Technical skills:</p><br><br><ul><li>Mastery of lifting and stacking maneuvers,</li><li>Reading load indicators (charts)</li><li>Knowledge of interchangeable equipment (forks, bucket, skip, spreader bar)</li><li>Adherence to machine stability and balance procedures.</li></ul><p>Conditions: Availability for travel according to site needs.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <ul><li>Drive and maneuver a telescopic handler on construction sites or industrial sites while respecting safety instructions</li><li>Perform handling, lifting, and placement operations for loads (materials, pallets, equipment), sometimes at height</li><li>Carry out daily checks of the machine (general condition, fluid levels, safety devices, tires),</li><li>Report any technical issues to maintenance teams</li><li>Coordinate maneuvers with ground teams (foreman, handlers)</li><li>Ensure compliance with safety zones and the machine's load capacities.</li></ul> <br> <br> Required profile : <ul><li>Valid telescopic handler certification (category R482 or recognized Moroccan equivalent)</li><li>Experience in operating a telescopic handler on construction, industrial, or logistics sites</li><li>Good knowledge of handling safety rules, thoroughness, vigilance, and organizational skills</li><li>Ability to work outdoors and adapt to different types of construction sites.</li></ul><p>Technical skills:</p><br><br><ul><li>Proficiency in lifting and stacking maneuvers,</li><li>Reading load indicators (charts)</li><li>Knowledge of interchangeable equipment (forks, bucket, skip, spreader bar)</li><li>Adherence to machine stability and balance procedures.</li></ul><p>Conditions: Availability for travel as required by construction sites.</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Comply with GMP and all applicable procedures</p><p>Perform manufacturing and packaging per batch records</p><p>Ensure line clearance and aseptic conditions</p><p>Clean equipment, accessories, and production areas</p><p>Conduct in-process controls and media fills</p><p>Execute batches in compliance with aseptic filling requirements</p><p>Perform first-level maintenance and support preventive/corrective maintenance</p><p>Follow assignment rotation plans</p><p>Report deviations or incidents immediately</p><p>Complete required documentation</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications:</h2><p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><p>Technical degree (minimum Associate s level) or</p><p>3 years experience in the pharmaceutical industry</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Comply with GMP and all applicable procedures</p><p>Perform manufacturing and packaging per batch records</p><p>Ensure line clearance and aseptic conditions</p><p>Clean equipment, accessories, and production areas</p><p>Conduct in-process controls and media fills</p><p>Execute batches in compliance with aseptic filling requirements</p><p>Perform first-level maintenance and support preventive/corrective maintenance</p><p>Follow assignment rotation plans</p><p>Report deviations or incidents immediately</p><p>Complete required documentation</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><p>Technical degree (minimum Associate s level) or</p><p>3 years experience in the pharmaceutical industry</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Marketing Call Center</strong> is built around a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an <strong>innovative mindset</strong> that stimulates creativity and initiative, alongside a <strong>performance-driven approach</strong> based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability. </p><br><br> <br> Job : Do you speak Portuguese perfectly? Are you a natural salesperson and passionate about travel? Join our call center and become the ambassador for our tourism offers to Lusophone customers!As part of our business expansion, we are recruiting our future B2C Sales Representatives (M/F) to advise and sell unforgettable travel experiences.- Analyze customer needs to offer them tailor-made tourist packages.- Persuade and negotiate with conviction to close sales and achieve your commercial goals.- Build customer loyalty by offering high-quality consulting services and an impeccable customer experience.- Ensure the administrative follow-up of reservation files. <br> Required profile : Perfect command of the Portuguese language (spoken and written).A good understanding of French (for training and internal communication).Previous successful experience in telesales, ideally in the tourism or ticketing sector.You have a strong ability to persuade, a taste for challenges, and great resilience.Friendliness, dynamism, and excellent speaking skills are your best assets. <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Operational management of the agency:</p><br><br><ul><li>Supervise the daily activity of the agency and ensure its smooth operation.</li><li>Ensure the availability, cleanliness, and compliance of vehicles for rent.</li><li>Monitor bookings, rental agreements, and payments.</li><li>Ensure compliance with internal procedures and quality standards.</li></ul><p>Commercial development:</p><br><br><ul><li>Develop the agency's turnover.</li><li>Carry out local prospecting with hotels, travel agencies, companies, tourism operators, and partners.</li><li>Monitor sales, profitability, and customer satisfaction objectives.</li><li>Ensure the correct application of rates, promotions, and commercial conditions.</li></ul><p>Team management:</p><br><br><ul><li>Supervise counter agents, drivers, and other staff assigned to the agency.</li><li>Organize schedules and distribute tasks.</li><li>Train teams on procedures, tools, and service standards.</li><li>Ensure discipline, punctuality, and quality of reception.</li></ul> <br> Required profile : <p>Profile:</p><br><br><ul><li>Associate's degree (Bac+2) to Bachelor's degree (Bac+4) in management, commerce, administration, tourism, logistics, or equivalent.</li><li>Proven experience in car rental, agency management, customer relations, and team management.</li><li>Experience in an airport or tourism-related environment is highly desirable.</li><li>Proficiency in sales techniques, negotiation, and business development;</li><li>Availability and flexible working hours, especially during peak periods.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Marketing Call Center</strong> is built around a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an <strong>innovative mindset</strong> that stimulates creativity and initiative, alongside a <strong>performance-driven approach</strong> based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability. </p><br><br> <br> Job : Do you speak perfect Portuguese? Are you a natural salesperson and passionate about travel? Join our call center and become the ambassador of our tourism offers to Lusophone customers! As part of our business expansion, we are recruiting our future B2C Salespeople (M/F) to advise and sell unforgettable travel experiences.<br>- Analyze customer needs to offer them tailor-made tourism packages.<br>- Argue and negotiate with conviction to close sales and achieve your commercial objectives.<br>- Build customer loyalty by offering high-quality consulting services and an impeccable customer experience.<br>- Ensure the administrative follow-up of booking files. <br> Required profile : Perfect command of the Portuguese language (spoken and written).<br>A good understanding of French (for training and internal communication).<br>Previous successful experience in telesales, ideally in the tourism or ticketing sector.<br>You have a strong ability to persuade, a taste for challenges, and great resilience.<br>A smile, dynamism, and excellent speaking skills are your best assets. <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p>A breath of fresh air on the oceanfront, <b>Four Seasons Hotel Casablanca</b> offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 184 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle.&nbsp;</p><br><br><br>Position Summary<p>The Doorman is the first and last point of contact for guests at the hotel. As a representative of Four Seasons' luxury service standards, the Doorman warmly welcomes guests, assists with arrivals and departures, manages guest traffic at the hotel entrance, and provides exceptional personalized service while ensuring safety and security.</p><br><br>Key ResponsibilitiesGuest Service<ul><li>Greet guests and visitors with professionalism, warmth, and genuine hospitality.</li><li>Open doors for arriving and departing guests.</li><li>Welcome guests by name whenever possible.</li><li>Provide directions, information about hotel facilities, local attractions, and transportation options.</li><li>Anticipate guest needs and offer assistance proactively.</li></ul>Arrival and Departure Assistance<ul><li>Coordinate with Bell Attendants and Concierge to ensure smooth guest arrivals and departures.</li><li>Assist guests entering and exiting vehicles.</li><li>Manage luggage assistance requests and communicate with the Bell Desk.</li><li>Escort guests when necessary.</li></ul>Transportation Management<ul><li>Organize taxi, limousine, and other transportation services for guests.</li><li>Assist with valet parking coordination where applicable.</li><li>Maintain orderly traffic flow at the hotel entrance.</li><li>Monitor guest pickup and drop-off areas.</li></ul>Safety and Security<ul><li>Monitor the entrance area and report suspicious activities.</li><li>Maintain awareness of emergency procedures and safety protocols.</li><li>Ensure guest safety while entering and exiting vehicles.</li><li>Support hotel security efforts by observing and reporting concerns.</li></ul>Hotel Knowledge<ul><li>Maintain a strong understanding of:<ul><li>Hotel services and amenities</li><li>Restaurant operating hours</li><li>Spa and recreational facilities</li><li>Local attractions and landmarks</li><li>Transportation routes and airport information</li></ul></li></ul>Appearance and Professional Standards<ul><li>Maintain Four Seasons grooming and uniform standards at all times.</li><li>Demonstrate courtesy, professionalism, and discretion.</li><li>Uphold Four Seasons service culture and brand values.</li></ul>Qualifications<ul><li>Previous experience in luxury hospitality preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Ability to work outdoors in varying weather conditions.</li><li>Professional appearance and demeanor.</li><li>Ability to stand for extended periods.</li><li>Basic knowledge of the local area and tourist attractions.</li><li>Fluency in English; additional languages are an advantage.</li></ul>Core Competencies<ul><li>Guest Focus</li><li>Luxury Service Excellence</li><li>Communication Skills</li><li>Teamwork and Collaboration</li><li>Problem Solving</li><li>Attention to Detail</li><li>Cultural Awareness</li><li>Professionalism</li></ul>Physical Requirements<ul><li>Standing and walking for long periods.</li><li>Lifting, carrying, or assisting with light luggage when required.</li><li>Working in outdoor environments and varying weather conditions.</li><li>Ability to respond quickly to guest needs.</li></ul>Four Seasons Service Culture Expectations<ul><li>Treat every guest with respect, kindness, and genuine care.</li><li>Create memorable first and last impressions.</li><li>Anticipate guest needs before they are expressed.</li><li>Deliver personalized and intuitive service consistent with Four Seasons standards.</li><li>Build positive relationships with guests, residents, and colleagues.</li></ul><br><br><br><br><br><br><br><br> </div>

<p>The Doorman is the first and last point of contact for guests at the hotel. As a representative of Four Seasons' luxury service standards, the Doorman warmly welcomes guests, assists with arrivals and departures, manages guest traffic at the hotel entrance, and provides exceptional personalized service while ensuring safety and security.</p><p><strong>Key Responsibilities</strong></p><p><strong>Guest Service</strong></p><ul><li>Greet guests and visitors with professionalism, warmth, and genuine hospitality.</li><li>Open doors for arriving and departing guests.</li><li>Welcome guests by name whenever possible.</li><li>Provide directions, information about hotel facilities, local attractions, and transportation options.</li><li>Anticipate guest needs and offer assistance proactively.</li></ul><p><strong>Arrival and Departure Assistance</strong></p><ul><li>Coordinate with Bell Attendants and Concierge to ensure smooth guest arrivals and departures.</li><li>Assist guests entering and exiting vehicles.</li><li>Manage luggage assistance requests and communicate with the Bell Desk.</li><li>Escort guests when necessary.</li></ul><p><strong>Transportation Management</strong></p><ul><li>Organize taxi, limousine, and other transportation services for guests.</li><li>Assist with valet parking coordination where applicable.</li><li>Maintain orderly traffic flow at the hotel entrance.</li><li>Monitor guest pickup and drop-off areas.</li></ul><p><strong>Safety and Security</strong></p><ul><li>Monitor the entrance area and report suspicious activities.</li><li>Maintain awareness of emergency procedures and safety protocols.</li><li>Ensure guest safety while entering and exiting vehicles.</li><li>Support hotel security efforts by observing and reporting concerns.</li></ul><p><strong>Hotel Knowledge</strong></p><ul><li>Maintain a strong understanding of:</li><li>Hotel services and amenities</li><li>Restaurant operating hours</li><li>Spa and recreational facilities</li><li>Local attractions and landmarks</li><li>Transportation routes and airport information</li></ul><p><strong>Appearance and Professional Standards</strong></p><ul><li>Maintain Four Seasons grooming and uniform standards at all times.</li><li>Demonstrate courtesy, professionalism, and discretion.</li><li>Uphold Four Seasons service culture and brand values.</li></ul><p><strong>Qualifications</strong></p><ul><li>Previous experience in luxury hospitality preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Ability to work outdoors in varying weather conditions.</li><li>Professional appearance and demeanor.</li><li>Ability to stand for extended periods.</li><li>Basic knowledge of the local area and tourist attractions.</li><li>Fluency in English; additional languages are an advantage.</li></ul><p><strong>Core Competencies</strong></p><ul><li>Guest Focus</li><li>Luxury Service Excellence</li><li>Communication Skills</li><li>Teamwork and Collaboration</li><li>Problem Solving</li><li>Attention to Detail</li><li>Cultural Awareness</li><li>Professionalism</li></ul><p><strong>Physical Requirements</strong></p><ul><li>Standing and walking for long periods.</li><li>Lifting, carrying, or assisting with light luggage when required.</li><li>Working in outdoor environments and varying weather conditions.</li><li>Ability to respond quickly to guest needs.</li></ul><p><strong>Four Seasons Service Culture Expectations</strong></p><ul><li>Treat every guest with respect, kindness, and genuine care.</li><li>Create memorable first and last impressions.</li><li>Anticipate guest needs before they are expressed.</li><li>Deliver personalized and intuitive service consistent with Four Seasons standards.</li><li>Build positive relationships with guests, residents, and colleagues.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in luxury hospitality preferred. Excellent communication and interpersonal skills. Strong customer service orientation. Ability to work outdoors in varying weather conditions. Professional appearance and demeanor. Ability to stand for extended periods. Basic knowledge of the local area and tourist attractions. Fluency in English; additional languages are an advantage.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Sofitel Casablanca Tour Blanche, a 5-star hotel that combines French luxury with a Moroccan soul and unique joie de vivre. Gastronomy, wellbeing and exceptional views enhance your stay.</p><br><p>With a privileged location near the Old Medina, the business district and the port, your stay is in the beating heart of Casablanca. Our teams are at your service, creating personalised experiences for beautiful memories of your time in Morocco.</p><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>Assist the Executive Housekeeper in planning and organizing the housekeeping department, all public areas, guest rooms, laundry and linen.</li><li>Ensure that all Housekeeping duties are carried out to the highest standard in order to provide guests with maximum efficiency of service and comfort.</li><li>Monitor the Housekeeping ambassadors’ performance to ensure that guests receive prompt and courteous service.</li><li>Supervise the ambassadors within the department, and ensure that the correct standards and methods of service are maintained as stated in the Department's Operations Manual.</li><li>Inspect guest rooms in all Housekeeping areas on a regular basis to ensure that the furnishing, facilities and equipment are clean and in good repair, well maintained and replaced or refurbished as required.</li><li>Assist to plan and organize regular departmental training for all ambassadors, especially new ambassadors, paying particular attention to courtesy, efficiency, service standards, grooming, diplomacy and actual job knowledge.</li><li>Prepare weekly staffing schedules, monitor ambassador attendance and conduct labour planning to meet with activity in the Hotel so as to maintain cost effectiveness.</li><li>Assist to prepare various monthly reports and submit them to the Executive Housekeeper.</li><li>Ensure that room cleaning productivity is monitored closely and maintained</li><li>Assist the Executive Housekeeper and Assistant Housekeeper in the daily checking of guest rooms and public/Heart of House areas to specified performance standards.</li><li>Maintain an accurate and proper inventory of all stocks, guest supplies, linens etc to prevent pilferage or loss of any nature.</li><li>Ensure that the incidents and procedures of “Lost and Found” properties are properly recorded and stored accordingly.</li><li>Assist the Executive Housekeeper and Assistant Housekeeper in ensuring ambassador development through regular follow ups, taking on board both positive and constructive feedback.</li><li>Doing performance reviews as part of KPI and follow through the actions required for team development.</li><li>Accountable for the proper usage of all equipment and their periodical servicing to ensure efficient working conditions.</li><li>Be engaged in ambassador empowerment by mentoring and coaching key motivated ambassadors.</li><li>Handle or resolve all guest complaints, establish amicable relations with guests of the hotel, looking after their needs and comforts at all times.</li><li>Monitor productivity of the team. Motivate and support them, lead by example, help them to reach targets in place.</li><li>Process timesheets to meet deadlines, ensuring accuracy.</li><li>Openly communicate with ambassadors, ensuring regular briefings occur and all relevant information is passed on. Ensure you give the team feedback.</li><li>Take responsibility to ensure all required tasks are completed accurately and within given time frames. Ensure a concise hand over.</li><li>Ensure required levels of stock are available and order to par levels if necessary.</li><li>Ensure all department equipment and work areas are maintained to a high standard.</li><li>Ensure security of guest rooms and keys.</li><li>Assist with regular stocktaking.</li><li>Liaise with Front Office and Engineering regarding “ready” rooms ensuring guest requirements are met.</li><li>Any other reasonable request within your range of competence as required by your Supervisor or Management.</li></ul><br>Qualifications<br><br><ul><li>Previous Housekeeping management experience, in a similar role is essential.</li><li>Strong operational background with experience in the implementation and management of brand standards</li><li>Sound knowledge of Opera and Microsoft applications.</li><li>Proven experience with cost control including payroll, expenses and forecasting</li><li>Well groomed &amp; articulate in communication.</li><li>Excellent time management, organisational skills and ability to work autonomously</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>As a business introducer, your tasks will be:</p><br><br><ul><li><strong>Identify property owners</strong> (villas, apartments, riads) in Marrakech who might entrust their property to us for short-term rental management</li><li><strong>Present MV Conciergerie's services</strong> and spark the interest of property owners</li><li><strong>Connect qualified property owners with our team</strong></li><li>Perform an initial level of <strong>qualification of the property and the owner's needs</strong> (location, property type, owner's motivation)</li><li>Transmit contact information and follow up until our team takes over</li></ul> <br> Required profile : <p><strong>Essential requirements</strong>:</p><br><br><ul><li>Excellent knowledge of Marrakech and its real estate / tourist market</li><li>Strong local network or proven ability to develop a network of property owners</li><li>Good interpersonal skills and negotiation skills</li><li>Seriousness, reliability, and transparency in following up on contacts provided</li><li>Proficiency in French and/or Darija (Arabic and English are a plus)</li><li>Autonomy and ability to work at your own pace, results-oriented</li></ul><p><strong>Appreciated skills</strong>:</p><br><br><ul><li>Previous experience in real estate, concierge services, tourism, or sales</li><li>Knowledge of how short-term rentals work (Airbnb, Booking)</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><br><br><p><b><span>ESSENTIAL FUNCTION</span><span>S</span></b></p><br><br><br><ul><li><p><span><span>Assigning rooms for all arrivals, with considerations of the estimated time of arrivals, personal guest preferences and stay history. Special focus on Elite guests and other VIP guests&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Handling and managing “Queue” Rooms</span></span></p><br><br></li><li><p><span><span>Coordinating with Housekeeping to track readiness of rooms for check-in</span></span></p><br><br></li><li><p><span><span>Running daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy</span></span></p><br><br></li><li><p><span><span>Keeping track of changes on room status (e.g., early check-out, late check-out, room transfer, unexpected stay over) for Housekeeping</span></span></p><br><br></li><li><p><span><span>Working closely with Reservations department</span><span> to get the Arrival time&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Assigning </span><span>Group arrivals</span><span> and updating the group resume.</span></span></p><br><br></li><li><p><span><span>Clearing departures </span><span>and </span><span>b</span><span>ack to back</span><span> rooms </span></span><br><span><span>Reviewing and preparing for early check-ins, express and late check-out requests from guests and providing guidance to teams based on occupancy and arrival patterns</span></span></p><br><br></li><li><p><span><span>Liaise with Housekeeping to prepare showrooms for sales &amp; marketing needs</span></span></p><br><br></li><li><p><span><span>Communicate with Finance Department for any pending account, Open Folio, PM and follow up with any pending payment.</span></span></p><br><br></li><li><p><span><span>Raising the manual requisition and </span><span>Birchstress</span><span> PO/REQ</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintains inventory of the department stationary at the end of the month for proper stock keeping and usage. </span></span></p><br><br></li><li><p><span><span>Daily review the next three days arrivals detail report with FDM / FOAM to make proper arrangement for the rooms. </span></span></p><br><br></li><li><p><span><span>Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest.</span></span></p><br><br></li><li><p><span><span>Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.</span></span></p><br><br></li><li><p><span><span>Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone. </span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, and exchanges foreign currency. Reconciles all transactions at the close of each shift of both own and the Guest Relations Officer.</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Works harmoniously and professionally with co-workers and supervisors. </span></span></p><br><br></li><li><p><span><span>Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Makes confirmation for guest with regards to their booking</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Can answer guest calls and direct them appropriately in the absence of a Communications Operator. </span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Must be familiar with Four Seasons Hotels &amp; Resorts standard training manual and service culture. </span></span></p><br><br></li><li><p><span><span>Daily review the next three days arrivals detail report with F</span><span>DM</span><span> / FOAM to make proper arrangement for the rooms. </span></span></p><br><br></li></ul><br><br><p><b><span>NON-ESSENTIAL FUNCTIONS</span></b></p><br><br><ul><li><p><span><span>All information should be in confidential.</span></span></p><br><br></li><li><p><span><span>Set up good relationship with all the department of the hotel, and keep smooth working&nbsp;</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Ensures high standards of personal presentation and grooming.</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Exercises responsible </span><span>behavior</span><span> at all times and positively representing the hotel and Four Seasons.</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Business Center, Executive Club and lobby coverage. </span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests. Ensures the driveway are well maintained and properly manned at all times. </span></span></p><br><br></li><li><p><span><span>Carries out any other reasonable duties and responsibilities as assigned.</span></span></p><br><br></li></ul><br><br><p><b><span>KNOWLEDGE AND SKILLS</span><span>.</span></b></p><br><br><p><b><span>Education</span></b></p><br><br><ul><li><p><span><span>College graduate or Certificate in Hotel Management.</span></span></p><br><br></li></ul><br><br><p><b><span>Experience&nbsp;</span></b></p><br><br><ul><li><p><span><span>Minimum one year working experience in similar 5-star hotel OR minimum </span><span>two year</span><span> working experience as Front Desk Guest Relations Officer </span></span></p><br><br></li></ul><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Director of Brand, Sales &amp; Marketing (DOSM) – New Luxury Hotel Opening</strong></p><br><p><strong>Location:</strong> Marrakech, Morocco <strong>Sector:</strong> Luxury Hospitality <strong>Salary:</strong> Competitive Package (Expat or Local Contract)</p><br><p><strong>About the Opportunity</strong></p><br><p>We are seeking an exceptional, strategically minded <strong>Director of Brand, Sales &amp; Marketing</strong> to lead the pre-opening and commercial launch of a spectacular new luxury hotel in Marrakech.</p><br><p>With the directors and Executive guidance, you will build the brand voice, develop international sales channels, and drive the digital marketing strategy from concept to launch. This is a rare opportunity to shape the identity, positioning, and market entry of a premium property in one of the world's most vibrant luxury tourism destinations.</p><br><p><strong>Key Responsibilities</strong></p><br><ul> <li><strong>Pre-Opening Strategy:</strong> Define and execute the comprehensive pre-opening commercial blueprint, including budget definition, pricing structures, and launch timelines.</li><li><strong>Brand Positioning &amp; Identity:</strong> Craft and safeguard the property’s unique identity, ensuring premium consistency across all brand touchpoints and marketing channels.</li><li><strong>Global Sales &amp; Distribution:</strong> Establish and leverage high-level relationships with international luxury travel trade, luxury operators, corporate accounts, and high-net-worth networks.</li><li><strong>Digital &amp; Marketing Leadership:</strong> Oversee the digital marketing ecosystem, including performance marketing, CRM, social media, PR campaigns, and local/international press relations.</li><li><strong>Team Leadership:</strong> Recruit, train, and inspire a high-performing commercial team to deliver outstanding revenue performance and market share growth.</li></ul> <p><strong>The Ideal Candidate</strong></p><br><ul> <li><strong>Proven Track Record:</strong> Solid experience as a DOSM, Director of Sales, or Director of Marketing within <strong>premium, luxury, or Palace hotels</strong>.</li><li><strong>Opening Experience:</strong> Prior experience managing a new hotel opening, rebranding, or major repositioning project is highly advantageous.</li><li><strong>Market Knowledge:</strong> Strong understanding of the luxury leisure market and established networks with international luxury travel networks.</li><li><strong>Languages:</strong> Fluency in <strong>French and English</strong> is required (additional languages are a plus).</li><li><strong>Core Competencies:</strong> Entrepreneurial mindset, high commercial acumen, outstanding communication skills, and the ability to bridge high-level strategy with operational execution.</li></ul> <p><strong>Interested in this Challenge?</strong></p><br><p>If you are ready to make your mark on the luxury hospitality scene in Marrakech, we would love to hear from you.</p><br><p><strong>Contact:</strong> beatrice@corecruitment.com</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Contributes and ensures customer satisfaction by offering quality service to the clients under his/her charge. Delivers the order placed by the client to the room; executes final preparations in front of the client. Ensures service is provided in accordance with service standards and specific restaurant rules. Organizes meticulously to meet the maximum waiting times prescribed by the brand. Respects the client's intimacy. Performs high-end service techniques and demonstrates the same professionalism as in the restaurant. Handles potential customer complaints and quickly provides a solution. In case of difficulty, immediately calls upon the Room Service Manager.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome†resonate as the finest hotel promise.</font></font></p><p><font dir="auto" ><font dir="auto" >From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.</font></font></p><p><font dir="auto" ><font dir="auto" >Our brands include:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >-Raffles</font></font></li><li><font dir="auto" ><font dir="auto" >-Fairmont</font></font></li><li><font dir="auto" ><font dir="auto" >-Sofitel</font></font></li><li><font dir="auto" ><font dir="auto" >-MGallery</font></font></li><li><font dir="auto" ><font dir="auto" >-Great Mercury</font></font></li><li><font dir="auto" ><font dir="auto" >-Pullman</font></font></li><li><font dir="auto" ><font dir="auto" >-Swisstel</font></font></li><li><font dir="auto" ><font dir="auto" >-Novotel</font></font></li><li><font dir="auto" ><font dir="auto" >-Novotel Suite</font></font></li><li><font dir="auto" ><font dir="auto" >-Mercury</font></font></li><li><font dir="auto" ><font dir="auto" >-Thalassa sea &amp; spa</font></font></li><li><font dir="auto" ><font dir="auto" >-Adagio</font></font></li><li><font dir="auto" ><font dir="auto" >-ibis</font></font></li><li><font dir="auto" ><font dir="auto" >-ibis Styles</font></font></li><li><font dir="auto" ><font dir="auto" >-ibis budget</font></font></li><li><font dir="auto" ><font dir="auto" >-HotelF1</font></font></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><span><span><b>About the location:</b></span></span></p><br><br><br><p><span>A breath of fresh air on the oceanfront, <b>Four Seasons Hotel Casablanca</b> offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 184 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool, spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle.&nbsp;</span></p><br><br><br><p><span><span>Four Seasons Casablanca is looking for a Guest Service Agent who shares a passion for excellence and who infuses enthusiasm into everything he does.&nbsp;</span></span></p><br><br><p><span><span>Work on a team built on mutual respect, collaboration, excellent service and passion. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests.</span></span></p><br><br><br><p><span><span><b>What you will do:</b></span> </span></p><br><br><ul><li><span><span>Must be able to work overnight and follow proper protocol in the overnight hours of hotel operation.&nbsp;</span></span></li><li><span><span>Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive. </span></span></li><li><span><span>Assisting valet parking service upon guest’s request on vehicle parking, retrieval..</span></span></li><li><span><span>Maintains proper records of stored luggage, package deliveries and pick-ups in compliance with Four Seasons Standards. </span></span></li><li><span><span>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.&nbsp;</span></span></li><li><span><span>Helps resolve customer complaints, assists guests in all inquiries in connection with hotel services, hours of operations, in-house events, directions, etc. </span></span></li><li><span><span>Providing arriving guests with a hotel orientation.</span></span></li><li><span><span>Will complete any tasks of a Doorman, Bellman. Greet all guests with a smile and offer them assistance. </span></span></li><li><span><span>Assist overnight MOD with guests requests. </span></span></li><li><span><span>Works harmoniously and professionally with co-workers.</span></span></li></ul><br><p><span><span><b>What we offer:&nbsp;</b></span><br><span>• Competitive Salary, wages, and a comprehensive benefits package</span><br><span>• Excellent Training and Development opportunities</span><br><span>• Complimentary Accommodation at other Four Seasons Hotels and Resort</span><br><span>• Complimentary Dry Cleaning for Employee Uniforms</span><br><span>• Complimentary Employee Meals</span></span></p><br><br><p><span><span><b><u>Due to the local work permit policy in the country, we are looking only for candidates with a valid Moroccan Work Permit.</u>&nbsp;</b></span></span></p><br><br><p><span><span><b>**only selected candidates will be contacted</b></span></span></p><br><br><br><p><span><span>Learn more about what is like to work at Four Seasons – Visit us:&nbsp;</span></span></p><br><br><p><span><span>https://jobs.fourseasons.com</span></span></p><br><br><p><span><span><u>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</u></span></span></p><br><br><p><span><span><u>https://www.facebook.com/Fourseasonsjobs</u></span></span></p><br><br><p><span><span><u>https://twitter.com/FourSeasonsJobs</u></span></span></p><br><br><br><br><p><span><span>The management level for this position is:</span></span></p><br><br><p><span><span>Operations - Individual Contributor</span></span></p><br><br><br><br><p><span><span>The transferring employee will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.</span></span></p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Es Saadi Marrakech Resort</strong> stands out for a culture strongly driven by <strong>collaboration</strong>, where people, well-being and the quality of human relationships are central. Teams operate in a supportive environment built on trust, solidarity and close management that acts as a mentor and facilitator. This culture is balanced by <strong>innovation</strong> and <strong>organizational</strong> dimensions, encouraging creativity and initiative while ensuring structured processes and operational reliability. <strong>Competition</strong> plays a limited role, with the emphasis clearly placed on collective engagement and collaboration in delivering an outstanding guest experience. </p><br><br> <br> Job : <p>Do you want to join an exceptional establishment in the heart of <strong>Marrakech</strong>, a place where luxury and excellence meet? Our prestigious hotel, a major player in the luxury <strong>Hotel / Restaurant</strong> sector, is looking for its future <strong>General Housekeeper</strong>. This is a unique opportunity to use your expertise in a stimulating environment and actively contribute to our establishment's brand image.</p><br><br><p>Your role will be central in maintaining the impeccable standards of excellence and cleanliness that characterize our house. You will be responsible for the aesthetics and comfort of the spaces, ensuring an unforgettable experience for every client. Optimizing resources and efficiently managing teams will also be at the core of your responsibilities.</p><br><br><p>Your main tasks will include:</p><br><br><ul><li>Supervising and coordinating all floor, cleaning, and laundry teams.</li><li>Ensuring compliance with hygiene and presentation standards for rooms, common areas, and service areas.</li><li>Managing stocks of linen, welcome amenities, and cleaning products, while optimizing costs.</li><li>Implementing and monitoring staff schedules for floors and cleaning.</li><li>Training and motivating teams to maintain a high level of service.</li><li>Handling specific client requests and resolving any issues.</li><li>Collaborating closely with other departments (reception, maintenance, catering) to ensure operational flow.</li><li>Participating in the development of departmental budgets and monitoring them.</li><li>Ensuring the proper condition and presentation of staff uniforms.</li></ul><br> <br> Required profile : <p>To excel in this role, a <strong>Bachelor's degree (Bac +3)</strong> is required, ideally in <strong>Hotel / Restaurant Management</strong> or hospitality services.</p><br><br><p>Significant experience of <strong>10 to 20 years</strong> in similar roles, obtained specifically in <strong>luxury</strong> hotel establishments, is essential. This experience should have allowed you to develop a perfect mastery of quality standards and team management.</p><br><br><p>We are looking for a person with a strong sense of organization, natural leadership, and great adaptability. Your rigor, attention to detail, and customer service skills will be your greatest assets. An excellent presentation, perfect command of French, and good knowledge of English are also necessary. Knowledge of other languages would be a plus.</p><br><br><p><strong>Key Skills:</strong></p><br><br><ul><li>Team Management</li><li>Organization and Planning</li><li>Quality Control</li><li>Inventory Management</li><li>Excellent Communication</li><li>Attention to Detail</li><li>Conflict Management</li><li>Proactivity</li></ul><p>If you see yourself in this profile and are excited by the idea of working in a palace hotel in Marrakech, apply now!</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.<br><br><p><b>About Four Seasons</b></p><br><br><br><p>Four Seasons Hotels &amp; Resorts is guided by the Golden Rule—treating others as we wish to be treated. For more than six decades, we have delivered genuine hospitality, exceptional quality, and a culture built on trust, respect, and integrity. Joining Four Seasons means becoming part of a team that is passionate about creating memorable guest experiences and fostering an environment where employees can thrive and grow.</p><br><br><br><p><b>The Opportunity</b><br>We are seeking an experienced and service‑driven Reservations Agent to join our reservations team supporting Four Seasons Resort Marrakech and Four Seasons Hotel Casablanca.<br>This role is based in Marrakech and plays a significant part in shaping the guest journey—from the first inquiry to a flawless arrival.</p><br><br><p>As the first point of contact, the Reservations Agent represents the voice of the hotels and ensures every interaction reflects the warmth, professionalism, and excellence of Four Seasons.</p><br><br><br><p><b>Key Responsibilities</b></p><br><br><ul><li>Guest Engagement &amp; Sales Effectiveness</li><li>Handle reservation inquiries via telephone, email, chat, and GDS in a courteous, efficient, and professional manner.</li><li>Promote room types, suites, packages, and hotel experiences to maximize revenue opportunities.</li><li>Maintain full knowledge of both properties—including room categories, services, amenities, dining venues, spa offerings, and experiences.</li><li>Deliver personalized service while adhering to Four Seasons standards and communication guidelines.</li><li>Enter, modify, and confirm reservations in the Property Management System with accuracy.</li><li>Manage guest preferences, special requests, traces, and comments to ensure seamless coordination.</li><li>Process cancellations, no-shows, amendments, and ensure timely follow-up with guests.</li><li>Liaise closely with Front Office, Housekeeping, Finance and Sales &amp; Marketing to ensure alignment and efficient operations.</li><li>Communicate clearly with colleagues to provide continuity and visibility across shifts.</li><li>Uphold a professional image—appearance, conduct, and communication—at all times.</li></ul><p><br><b>Preferred Qualifications &amp; Skills</b></p><br><br><ul><li>Previous experience in hotel reservations, customer service, or sales; luxury hospitality experience preferred.</li><li>Fluent in English and French (written and spoken); additional languages are an asset.</li><li>Strong sales skills with the ability to identify guest needs and recommend suitable options.</li><li>Excellent organizational abilities, attention to detail, and capacity to multitask under pressure.</li><li>Positive attitude, strong teamwork spirit, and genuine passion for guest service.</li></ul><p><br><b>What You Can Expect from Four Seasons</b></p><br><br><ul><li>A culture grounded in respect, teamwork, and the Golden Rule.</li><li>Career development opportunities with a world‑renowned luxury brand.</li><li>A supportive and engaging work environment that values diversity and inclusion.</li><li>Competitive benefits and recognition for excellence in performance.</li></ul><br><br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Assists the Outlet Manager in developing strategies to maximize outlet profitability while maintaining high service standards. Helps communicate marketing activities to attract new customers and retain existing clientele. Oversees the planning and execution of special events and promotions to boost sales. Contributes to analyzing the outlet's financial performance and implements corrective measures when necessary. Ensures compliance with food hygiene, safety, and customer service standards. Monitors market trends and adjusts the menu and offers accordingly. Manages customer complaints effectively and proactively to ensure satisfaction. Implements initiatives to enhance the customer experience and increase loyalty. Cooperates with other hotel departments to ensure a consistent overall experience. Maintains an adequate inventory of supplies and products necessary for the smooth operation of the outlet. Assists in the ongoing training of Food &amp; Beverage staff to ensure professional and courteous interactions with customers. Attends regular performance reviews of Food &amp; Beverage staff and provides constructive feedback. Represents the outlet at promotional events or trade shows to increase visibility.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's degree (or higher) in Catering, Hospitality, Hotel Management, Tourism or a related field. Minimum 2-3 years of professional experience in a supervisory or management position in the restaurant industry, ideally within a high-end or luxury hotel.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven mastery of restaurant operations and the daily management of a restaurant, bar, lounge, or room service establishment. Ability to assist the Outlet Manager in organizing operational activities and monitoring the performance of the point of sale. Strong team supervision skills, with the ability to mentor, support, and motivate employees on a daily basis. Ability to participate in scheduling, staffing, and operational coordination to ensure smooth and efficient service. Knowledge of hygiene standards, food safety regulations, and applicable regulations in the restaurant industry. Good understanding of Leading Quality Assurance (LQA) standards and the ability to ensure their daily application to guarantee excellent service. Ability to manage customer requests, resolve routine operational situations, and contribute to maintaining a high level of customer satisfaction. Excellent organizational, prioritization, and problem-solving skills in a fast-paced environment.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent customer focus and ability to deliver a personalized and memorable service experience. Strong leadership skills and the ability to create a positive and collaborative work environment. Excellent interpersonal skills and strong communication abilities. Meticulousness, attention to detail, and commitment to the institution's quality standards. Positive attitude, team spirit, and a willingness to actively contribute to the department's success.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent command of French and English, both spoken and written. Proficiency in a third language is an asset.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: Assists the Outlet Manager in developing strategies to maximize outlet profitability while maintaining high service standards. Helps communicate marketing activities to attract new customers and retain existing clientele. Oversees the planning and execution of special events and promotions to boost sales. Contributes to analyzing the outlet's financial performance and implements corrective measures when necessary. Ensures compliance with food hygiene, safety, and customer service standards. Monitors market trends and adjusts the menu and offers accordingly. Manages customer complaints effectively and proactively to ensure satisfaction. Implements initiatives to enhance the customer experience and increase loyalty. Cooperates with other hotel departments to ensure a consistent overall experience. Maintains an adequate inventory of supplies and products necessary for the smooth operation of the outlet. Assists in the ongoing training of Food &amp; Beverage staff to ensure professional and courteous interactions with customers. Attends regular performance reviews of Food &amp; Beverage staff and provides constructive feedback. Represents the outlet at promotional events or trade shows to increase visibility.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience and training: Bachelor's degree (or higher) in Catering, Hospitality, Hotel Management, Tourism, or a related field. Minimum 2-3 years of professional experience in a supervisory or management position in the restaurant industry, ideally within a high-end or luxury hotel.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical Skills: Strong command of restaurant operations and the daily management of a restaurant, bar, lounge, or room service. Ability to assist the Outlet Manager in organizing operational activities and monitoring the outlet's performance. Proven team supervision skills, with the ability to mentor, support, and motivate employees on a daily basis. Ability to participate in scheduling, staffing, and operational coordination to ensure smooth and efficient service. Knowledge of hygiene standards, food safety regulations, and applicable industry standards. Good understanding of Leading Quality Assurance (LQA) standards and the ability to ensure their daily application to guarantee excellent service. Ability to handle customer requests, resolve common operational issues, and contribute to maintaining a high level of customer satisfaction. Excellent organizational, prioritization and problem-solving skills in a dynamic environment.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Personal qualities: Excellent customer focus and ability to provide a personalized and memorable service experience. Hands-on leadership and the ability to create a positive and collaborative work environment. Excellent interpersonal skills and strong communication skills. Rigor, attention to detail, and commitment to the institution's quality standards. Positive attitude, team spirit, and a willingness to actively contribute to the department's success.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Languages: Excellent command of French and English, both spoken and written. Proficiency in a third language is an asset.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: Assists the Outlet Manager in developing strategies to maximize outlet profitability while maintaining high service standards. Helps communicate marketing activities to attract new customers and retain existing clientele. Oversees the planning and execution of special events and promotions to boost sales. Contributes to analyzing the outlet's financial performance and implements corrective measures when necessary. Ensures compliance with food hygiene, safety, and customer service standards. Monitors market trends and adjusts the menu and offers accordingly. Manages customer complaints effectively and proactively to ensure satisfaction. Implements initiatives to enhance the customer experience and increase loyalty. Cooperates with other hotel departments to ensure a consistent overall experience. Maintains an adequate inventory of supplies and products necessary for the smooth operation of the outlet. Assists in the ongoing training of Food &amp; Beverage staff to ensure professional and courteous interactions with customers. Attends regular performance reviews of Food &amp; Beverage staff and provides constructive feedback. Represents the outlet at promotional events or trade shows to increase visibility.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience and training: Bachelor's degree (or higher) in Catering, Hospitality, Hotel Management, Tourism, or a related field. Minimum 2-3 years of professional experience in a supervisory or management position in the restaurant industry, ideally within a high-end or luxury hotel.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical Skills: Strong command of restaurant operations and the daily management of a restaurant, bar, lounge, or room service. Ability to assist the Outlet Manager in organizing operational activities and monitoring the outlet's performance. Proven team supervision skills, with the ability to mentor, support, and motivate employees on a daily basis. Ability to participate in scheduling, staffing, and operational coordination to ensure smooth and efficient service. Knowledge of hygiene standards, food safety regulations, and applicable industry standards. Good understanding of Leading Quality Assurance (LQA) standards and the ability to ensure their daily application to guarantee excellent service. Ability to handle customer requests, resolve common operational issues, and contribute to maintaining a high level of customer satisfaction. Excellent organizational, prioritization and problem-solving skills in a dynamic environment.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Personal qualities: Excellent customer focus and ability to provide a personalized and memorable service experience. Hands-on leadership and the ability to create a positive and collaborative work environment. Excellent interpersonal skills and strong communication skills. Rigor, attention to detail, and commitment to the institution's quality standards. Positive attitude, team spirit, and a willingness to actively contribute to the department's success.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Languages: Excellent command of French and English, both spoken and written. Proficiency in a third language is an asset.</font></font></p><p></p></section>