وظائف مايكروسوفت ديناميك - الدار البيضاء المغرب

<p><br></p> <p> <b>ABOUT THE ROLE</b> </p> <p>Customer Service Associate is responsible for supporting the Sales team to enhance the customer relationship through proactive ownership of the entire customer backlog starting with clean order load. From order load the Customer Service Associate takes care of backlog management actions through to invoice and delivery of parts to nominated customers. Customer Service Associate also manage customer reserved inventory to meet all related goals and objectives for both Arrow and the Customer.</p><br> <p>Customer Service Associate at Arrow is responsible for:</p><br> <ul> <li>Order to Invoice process</li> <li>Communication with Customers, Suppliers and delivering after-sales service for Business Customers (telephone, mail)</li> <li>Order Management</li> <li>Managing and handling of all relevant backlog alerts</li> <li>Managing and responding to all requested customer backlog changes</li> <li>Close cooperation with other departments like Sales, Asset and Logistics</li> <li>Driving On-Time-Delivery performance in line with customer and company goals</li> <li>Generating customer satisfaction</li> <li>Driving efficiency</li> </ul> <p> <br> <br> <br> </p> <p> <b>A FEW THINGS YOU ARE AN EXPERT AT</b> </p> <ul> <li>English on C1 level </li> <li>Good knowledge of MS office</li> <li>Customer Service experience (might be also sales)</li> <li>Accountability</li> <li>Communication and coordination skills</li> <li>Customer oriented attitude</li> <li>Team player</li> </ul><br><p><strong>Desired Candidate Profile</strong></p><ul> <li>English on C1 level </li> <li>Good knowledge of MS office</li> <li>Customer Service experience (might be also sales)</li> <li>Accountability</li> <li>Communication and coordination skills</li> <li>Customer oriented attitude</li> <li>Team player</li> </ul>

<p><strong>Background</strong></p><p>As part of the ongoing development of its Digital Workplace environment and the strengthening of modern endpoint management, Scalian Group is recruiting an Endpoint Workplace &amp; Modern Management Engineer. As a member of the Infrastructure team, you will support the Endpoint Manager in administering, enhancing, and securing Windows endpoint and mobile device environments. You will play an active role in workplace modernisation projects, the automation of operational processes, and the continuous improvement of the user experience. The role covers the entire device lifecycle: onboarding, deployment, security, administration, expert-level support, and automation.</p><p><strong>Reporting Line</strong></p><ul><li>Reports to the Group Head of IT Infrastructure</li><li>Member of the Group IT Infrastructure Team</li></ul><p><strong>Key Responsibilities</strong></p><p><strong>Endpoint Environment Administration</strong></p><ul><li>Administration and development of the Microsoft Intune platform</li><li>Configuration policy management</li><li>Application deployment</li><li>Windows update management</li><li>Script and remediation management</li><li>Role management</li><li>Administration and development of Microsoft Autopilot</li><li>Optimisation of deployment processes</li><li>Management of cloud and hybrid deployment profiles</li><li>Technical support for local IT support technicians</li><li>Management and administration of Microsoft Entra ID environments</li><li>Management of groups and dynamic assignments</li><li>Identity and device management</li></ul><p><strong>Active Directory &amp; Group Policy Management</strong></p><ul><li>Design, maintenance, and optimisation of Group Policy Objects (GPOs)</li><li>Implementation of endpoint configuration standards</li><li>Expert-level technical support for endpoint-related issues</li></ul><p><strong>Mobile Device Management (MDM)</strong></p><ul><li>Administration of Apple and Android mobile platforms through Intune</li><li>Management of security and compliance policies</li><li>Administration of Apple Business Manager (ABM)</li><li>Administration of Android Enterprise and Zero-Touch Enrollment (ZTE) solutions</li><li>Deployment and management of mobile applications</li></ul><p><strong>Operating System Deployment and Image Management</strong></p><ul><li>Maintenance of Windows master images</li><li>Administration and optimisation of Microsoft Deployment Toolkit (MDT)</li></ul><p><strong>Application Packaging and Management</strong></p><ul><li>Creation and maintenance of application packages</li><li>Development of PSADT packages (PowerShell App Deployment Toolkit)</li><li>Application deployment through Intune</li><li>Management of the endpoint application lifecycle</li><li>Testing and validation of new software versions</li><li>Creation and maintenance of application packages</li><li>Development of PSADT packages (PowerShell App Deployment Toolkit)</li><li>Application deployment through Intune</li><li>Management of the endpoint application lifecycle</li><li>Testing and validation of new software versions</li></ul><p><strong>Automation &amp; Development</strong></p><ul><li>Development of advanced PowerShell scripts</li><li>Automation of administrative tasks</li><li>Automated remediations</li><li>Reporting and monitoring</li><li>Integration with Microsoft Graph</li><li>Contribution to the continuous improvement and industrialisation of Endpoint services</li><li>Contribution to technical documentation and operating procedures</li></ul><p><strong>Endpoint Security</strong></p><ul><li>Implementation of endpoint security standards</li><li>Contribution to the deployment of Endpoint security solutions</li><li>Management of encryption policies (BitLocker)</li><li>Management of Local Administrator Password Solution (LAPS)</li><li>Contribution to maintaining the security posture of the IT estate</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Education &amp; Experience</strong></p><ul><li>Bachelor s or Master s degree in Information Technology, or equivalent</li><li>At least five years experience administering Microsoft Workplace environments</li><li>Significant hands-on experience with Microsoft Intune and Microsoft Endpoint technologies</li></ul><p><strong>Required Technical Skills</strong></p><p><strong>Essential Expertise</strong></p><ul><li>Microsoft Intune</li><li>Microsoft Autopilot</li><li>Advanced PowerShell</li><li>Active Directory GPOs (Group Policy Objects)</li><li>Microsoft Entra ID</li><li>Windows 11</li><li>PSADT application packaging</li><li>Microsoft Deployment Toolkit (MDT)</li></ul><p><strong>Strong Knowledge</strong></p><ul><li>Microsoft Graph API</li><li>BitLocker</li></ul>

<p> <strong>Job Description</strong> </p> <p>This position is responsible for developing and maintaining sales relationships with customers of Kronospan Morocco. Also responsible for the sale of the company s products with the goal of maximizing customer service as well as profits for the company. This position sells the company s products through the use of technical, organizational, and customer knowledge to influence and assist the customer in their buying decisions.</p> <ul> <li>Develop and deliver sales presentations in a professional and effective manner by maintaining up-to-date awareness of company activities and products, industry trends, and customer and consumer needs</li> <li>Research customer/consumer needs and develop strategies to effectively meet those needs</li> <li>Follow up on sales leads and develop sales leads</li> <li>Maintain up-to-date understanding of industry trends and technical developments that effect targeted markets</li> <li>Meet established sales quotas and revenue goals</li> <li>Develop and maintain communications in a cooperative and professional manner with all levels of staff, plant management and associates, and customers</li> <li>Provides day-to-day management of sales account activities within assigned customer base.</li> <li>Act to close deals and finalize contracts</li> <li>Other duties as assigned by supervisor or managing director</li> <li>Assist in the preparation of quotes, contracts, and RFP/RFI responses for potential customers</li> <li>Maintain all quote documentation with accurate product pricing</li> <li>Research and develop lists of potential customers</li> <li>Participate in sales forecasting and planning in an effective manner</li> <li>Create and maintain sales reports</li> <li>Assist in order reception and other customer service duties as needed</li> <li>Assist in planning and scheduling processes as neededDescription de l'entreprise</li></ul><p>Qualifications </p> <p> <strong>Qualifications</strong> </p> <ul> <li>knowledge of MS Office software</li> <li>Ability to create graphic presentations for customers, shareholder, and senior management</li> <li>2-3 years in a sales position or equivalent experience in operations</li> <li>Must have a basic understanding of board manufacturing technology and processes</li> <li>Must have excellent written and verbal communication / presentation skills in French and english</li> <li>Must have excellent customer relations skills including customer response, service improvement, and the ability and willingness to keep commitments</li> <li>Must display original thinking and creativity through resourcefulness, suggestions, and problem solving</li> <li>Must have excellent math skills including the ability to compute rates, ratios, and percents as well as to create and interpret graph and chart information</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>knowledge of MS Office software</li><li>Ability to create graphic presentations for customers, shareholder, and senior management</li><li>2-3 years in a sales position or equivalent experience in operations</li><li>Bachelor's degree in sales, marketing, or business or equivalent experience</li><li>Must have a basic understanding of board manufacturing technology and processes</li><li>Must have excellent written and verbal communication / presentation skills in French and english</li><li>Must have excellent customer relations skills including customer response, service improvement, and the ability and willingness to keep commitments</li><li>Must display original thinking and creativity through resourcefulness, suggestions, and problem solving</li><li>Must have excellent math skills including the ability to compute rates, ratios, and percents as well as to create and interpret graph and chart information</li></ul>

<p>We are looking for a <strong>CSP Pre-Sales &amp; Operations Specialist dedicated to the French market</strong> who combines strong administrative and organisational skills with a commercial mindset.</p> <p>The role will be responsible for the <strong>end-to-end operational management of CSP customers in France</strong>, while actively supporting the sales team throughout the customer lifecycle, from onboarding and proposal preparation through renewals, upselling and ongoing CSP management.</p> <p>This is not a purely administrative position. The ideal candidate is comfortable participating in <strong>customer conversations</strong>, following up commercial opportunities and proactively identifying opportunities to <strong>increase CSP revenue and strengthen customer relationships</strong>.<br> </p> <p> <strong> Key responsibilities :</strong> </p> <p> <strong>1. CSP Pre-Sales &amp; Commercial Support</strong> </p> <ul> <li>Support the French sales and account teams in CSP customer conversations.</li> <li>Understand customer licensing requirements and translate them into appropriate proposals.</li> <li>Prepare CSP quotations, pricing scenarios and commercial proposals.</li> <li>Follow up proposals until closure.</li> <li>Support CSP renewals and proactively identify <strong>upsell and cross-sell opportunities</strong>.</li> <li>Help position additional Microsoft cloud solutions and services where relevant to the customer.</li> <li>Maintain a strong commercial focus on <strong>customer retention, CSP revenue growth and recurring business</strong>.</li> </ul> <p> <strong>2. Customer Onboarding &amp; Lifecycle Management</strong> </p> <ul> <li>Manage the complete CSP customer onboarding and offboarding process.</li> <li>Create and maintain customer records within the relevant CSP systems.</li> <li>Ensure customer agreements, subscriptions and administrative relationships are correctly established.</li> <li>Maintain accurate customer and licensing documentation throughout the customer lifecycle.</li> </ul> <p> <strong>3. CSP Portal &amp; Subscription Administration</strong> </p> <ul> <li> <p>Manage customers through the CSP licenses portal.</p> </li> <li>Order, modify and manage Microsoft licences and subscriptions.</li> <li>Process licence additions, removals and subscription changes.</li> <li>Support ongoing subscription and licence management.</li> <li>Ensure customer and subscription information remains accurate.</li> </ul> <p> <strong>4. Microsoft Partner Center Administration</strong> </p> <ul> <li>Perform day-to-day Microsoft Partner Center administration.</li> <li>Establish and maintain the appropriate customer relationships.</li> <li>Coordinate and manage <strong>GDAP (Granular Delegated Admin Privileges)</strong> relationships between Devoteam and customers.</li> <li>Monitor relevant Microsoft partner information, incentives and rebates.</li> <li>Support administrative escalations involving Microsoft where required.</li> </ul> <p> <strong>5. Opportunity &amp; Pipeline Management</strong> </p> <ul> <li>Create and maintain CSP opportunities in <strong>Salesforce</strong>.</li> <li>Keep opportunity values, stages, expected close dates and follow-up activities up to date.</li> <li>Follow outstanding quotations and proposals proactively.</li> <li>Work closely with French sales/account teams to move opportunities towards closure.</li> <li>Provide visibility on pipeline, renewals and upcoming customer opportunities.</li> </ul> <p> <strong>6. Customer Support &amp; Coordination</strong> </p> <ul> <li>Act as an operational CSP point of contact for the French market.</li> <li>Respond to customer and sales questions relating to licences, subscriptions, quotations and CSP administration.</li> <li>Coordinate internally with sales, licensing, technical teams and other CSP stakeholders.</li> <li>Help resolve operational issues and coordinate escalation where necessary.Description de l'entreprise</li></ul><p><strong>Desired Candidate Profile</strong></p><p> <strong>Must have</strong> </p> <ul> <li> <strong>Fluent French</strong> and good professional English.</li> <li>Strong administrative and organisational capabilities.</li> <li>Customer-oriented with excellent communication skills.</li> <li> <strong>Commercial and sales mindset</strong>, not afraid to follow up with customers or sales colleagues.</li> <li>Comfortable preparing and discussing commercial proposals.</li> <li>Strong attention to detail and ability to manage multiple customers and opportunities simultaneously.</li> <li>Proactive attitude and strong sense of ownership.</li> <li>Comfortable working across different portals and business systems.</li> <li>Able to combine <strong>administration, pre-sales and commercial follow-up</strong> in one role.</li> </ul> <p> <strong>Ideally familiar with:</strong> </p> <ul> <li>Microsoft Cloud Solution Provider (CSP)</li> <li>Microsoft Partner Center</li> <li>Microsoft 365 Admin Center</li> <li>Microsoft Azure portal</li> <li>CSP/distributor portals</li> <li>Microsoft licensing and subscriptions</li> <li>GDAP</li> <li> <p>Salesforce or another CRM platform</p></li></ul>

<p>We are looking for a <strong>CSP Pre-Sales &amp; Operations Specialist dedicated to the French market</strong> who combines strong administrative and organisational skills with a commercial mindset.</p> <p>The role will be responsible for the <strong>end-to-end operational management of CSP customers in France</strong>, while actively supporting the sales team throughout the customer lifecycle, from onboarding and proposal preparation through renewals, upselling and ongoing CSP management. </p> <p>This is not a purely administrative position. The ideal candidate is comfortable participating in <strong>customer conversations</strong>, following up commercial opportunities and proactively identifying opportunities to <strong>increase CSP revenue and strengthen customer relationships</strong>.<br> </p> <p> <strong> Key responsibilities :</strong> </p> <p> <strong>1. CSP Pre-Sales &amp; Commercial Support</strong> </p> <ul> <li>Support the French sales and account teams in CSP customer conversations.</li> <li>Understand customer licensing requirements and translate them into appropriate proposals.</li> <li>Prepare CSP quotations, pricing scenarios and commercial proposals.</li> <li>Follow up proposals until closure.</li> <li>Support CSP renewals and proactively identify <strong>upsell and cross-sell opportunities</strong>.</li> <li>Help position additional Microsoft cloud solutions and services where relevant to the customer.</li> <li>Maintain a strong commercial focus on <strong>customer retention, CSP revenue growth and recurring business</strong>.</li> </ul> <p> <strong>2. Customer Onboarding &amp; Lifecycle Management</strong> </p> <ul> <li>Manage the complete CSP customer onboarding and offboarding process.</li> <li>Create and maintain customer records within the relevant CSP systems.</li> <li>Ensure customer agreements, subscriptions and administrative relationships are correctly established.</li> <li>Maintain accurate customer and licensing documentation throughout the customer lifecycle.</li> </ul> <p> <strong>3. CSP Portal &amp; Subscription Administration</strong> </p> <ul> <li> <p>Manage customers through the CSP licenses portal.</p> </li> <li>Order, modify and manage Microsoft licences and subscriptions.</li> <li>Process licence additions, removals and subscription changes.</li> <li>Support ongoing subscription and licence management.</li> <li>Ensure customer and subscription information remains accurate.</li> </ul> <p> <strong>4. Microsoft Partner Center Administration</strong> </p> <ul> <li>Perform day-to-day Microsoft Partner Center administration.</li> <li>Establish and maintain the appropriate customer relationships.</li> <li>Coordinate and manage <strong>GDAP (Granular Delegated Admin Privileges)</strong> relationships between Devoteam and customers.</li> <li>Monitor relevant Microsoft partner information, incentives and rebates.</li> <li>Support administrative escalations involving Microsoft where required.</li> </ul> <p> <strong>5. Opportunity &amp; Pipeline Management</strong> </p> <ul> <li>Create and maintain CSP opportunities in <strong>Salesforce</strong>.</li> <li>Keep opportunity values, stages, expected close dates and follow-up activities up to date.</li> <li>Follow outstanding quotations and proposals proactively.</li> <li>Work closely with French sales/account teams to move opportunities towards closure.</li> <li>Provide visibility on pipeline, renewals and upcoming customer opportunities.</li> </ul> <p> <strong>6. Customer Support &amp; Coordination</strong> </p> <ul> <li>Act as an operational CSP point of contact for the French market.</li> <li>Respond to customer and sales questions relating to licences, subscriptions, quotations and CSP administration.</li> <li>Coordinate internally with sales, licensing, technical teams and other CSP stakeholders.</li> <li>Help resolve operational issues and coordinate escalation where necessary.Description de l'entreprise</li></ul><p><strong>Desired Candidate Profile</strong></p><p> <strong>Must have</strong> </p> <ul> <li> <strong>Fluent French</strong> and good professional English.</li> <li>Strong administrative and organisational capabilities.</li> <li>Customer-oriented with excellent communication skills.</li> <li> <strong>Commercial and sales mindset</strong>, not afraid to follow up with customers or sales colleagues.</li> <li>Comfortable preparing and discussing commercial proposals.</li> <li>Strong attention to detail and ability to manage multiple customers and opportunities simultaneously.</li> <li>Proactive attitude and strong sense of ownership.</li> <li>Comfortable working across different portals and business systems.</li> <li>Able to combine <strong>administration, pre-sales and commercial follow-up</strong> in one role.</li> </ul> <p> <strong>Ideally familiar with:</strong> </p> <ul> <li>Microsoft Cloud Solution Provider (CSP)</li> <li>Microsoft Partner Center</li> <li>Microsoft 365 Admin Center</li> <li>Microsoft Azure portal</li> <li>CSP/distributor portals</li> <li>Microsoft licensing and subscriptions</li> <li>GDAP</li> <li> <p>Salesforce or another CRM platform</p></li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Main responsibilities</b></font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Facilitate data architecture and scoping workshops with clients.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Audit existing data platforms, flows, and architectures.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Designing modern architectures based on </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Microsoft Fabric</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> , </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">OneLake</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> , </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Lakehouse</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> and </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Data Warehouse</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> .</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Define the architectures for ingestion, transformation, storage and exposure of data.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design and implement the </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Lakehouse</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> and </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Medallion</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> architectures .</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Define and orchestrate data pipelines with </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Fabric Data Factory</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> .</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design data models and analytical architectures.</font></font></li><li>Int grer les donn es issues des ERP, CRM, APIs, bases SQL et applications m tiers.</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Define the standards for data security, governance, quality and traceability.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensuring the performance, scalability and industrialization of Data platforms.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To provide technical guidance to the Data Engineers and BI Consultant teams.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Conduct performance audits and technical diagnostics.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in tenders, pre-sales, demonstrations and POCs.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the definition of the Microsoft Fabric and Data &amp; AI offering.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supporting skills development and certifications for teams.</font></font></li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Required qualifications</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5) in Computer Science, Data Engineering or Engineering school.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">7 years of experience</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> in Data environments.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Significant experience in Data Cloud platform architecture.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Advanced expertise in </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Microsoft Fabric</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> and the Microsoft Data ecosystem.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Lakehouse</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> , </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Data Warehouse</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> and </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Medallion</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> architectures .</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent knowledge of </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">SQL</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> , </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Python/PySpark</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> and Data Engineering.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Solid experience with </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Microsoft Azure</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> .</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of ETL/ELT processes and data orchestration.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to design large-scale data architectures.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in supporting key account clients.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent communication and workshop facilitation skills.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Fluent French and professional English.</font></font></li></ul></div>

<p>Reporting to the Planning Coordinator, your responsibilities will include:</p><p>• Preparing and leading the S&amp;OP meeting: Sales and Operations Planning;</p><p>• Ensuring the integration of S&amp;OP data into the schedule; •</p><p>Verifying the alignment of the schedule with production;</p><p>• Analyzing the customer supply chain and reporting any discrepancies;</p><p>• Integrating smoothing into SAP;</p><p>• Coordinating with various departments (Production, Methods, Procurement, etc.);</p><p>• Participating in the deployment of the energy management system, adhering to energy consumption optimization guidelines in your workstation;</p><p>• Reporting any instances of energy waste and proposing ideas for reducing consumption;</p><p>• Ensuring compliance with the manufacturing cycle;</p><p>• Managing communication with the customer, planning, scheduling, and launching production orders.</p><p> Ensure compliance with Health, Safety and Environment rules, in particular vital rules, and participate in their deployment (I move carefully, I work with caution, I handle with care, I power on safely, I optimize my workspace, I know the risks).</p><p><br></p><p>Job Requirements</p><p>Knowledge:</p><p>• Minimum education level: Master's degree (BAC +5</p><p>) • More than 3 years of</p><p>experience Skills:</p><p>• Good technical knowledge of the company's business</p><p>• Proficiency in computer tools (especially MS Office)</p><p>• Ability to use production forecasts</p><p>Soft skills:</p><p>• Strong interpersonal skills</p><p>• Rigor/responsiveness</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your mission: As a VoIP Expert, you will be the technical lead for the voice ecosystem and will be responsible for project management as well as maintaining the operational status of the platforms. Your responsibilities: Manage technical projects from end to end: Scoping and design Coordination of engineering teams Monitoring of schedules Risk and dependency management Reporting and governance Ensure RUN monitoring: Management of major incidents Escalations to suppliers and operators Root cause analysis Action plans and continuous improvement Monitoring of service quality Lead technical evolutions: Architecture studies Deployments Production releases Move to Run Guarantee compliance with: Architecture standards Cybersecurity requirements ITIL processes</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical environment Microsoft Microsoft 365 Microsoft Teams Phone Teams Calling Teams Admin Center Azure AD / Entra ID VoIP / ToIP SIP RTP / SRTP ICE STUN / TURN QoS DSCP Interconnection Direct Routing Operator Connect SIP Trunk Peering operators SBC AudioCodes Ribbon Oracle SBC Enterprise telephony Cisco CUCM Avaya Alcatel-Lucent Mitel Network &amp; Security TCP/IP IP routing NAT Firewall QoS Cisco Palo Alto Fortinet Juniper Versa Bluecoat Supervision &amp; Troubleshooting MOS Jitter Packet Loss RTCP CDR SIP Traces SBC Logs Automation &amp; Data PowerShell JSON API Microsoft Teams Python (appr ci) Power BI KQL</font></font></p>

<p>Primary customer contact for Order Intake and follow up</p><p>Interface between customer &amp; logistics service providers (including warehouse &amp; transport arrangements &amp; communication</p><p>Orders on Hand management, including back order follow up, monitoring &amp; feedback</p><p>Support to the Sales and Accounting Teams for Accounts Receivables related to RFC &amp; POD processing &amp; submissions</p><p>Handle and respond to all customer requests</p><p>Support business with Automation projects related to customer data processing (order placement, order amendment etc)</p><p>Coordination &amp; monitoring of reverse logistics processes including processing of customer RFCs and Claims</p><p>Customer 3rd Party Business coordination including processing &amp; monitoring of battery &amp; direct orders</p><p>Facilitating export customer documentation &amp; transportation processes</p><p>Automotive telephone sales</p><p>Handling very low level Technical inquiries on parts availability.</p><p>Support sales and marketing in promotional activity.</p><p>Reporting ( customer backorder, claims, ect...).</p><p><strong>Desired Candidate Profile</strong></p><p>University degree in business administration, logistics or equivalent</p><p>Excellent organisational skills with ability to multitask and work under pressure</p><p>Proficiency in MS Office suite (SAP experience an advantage)</p><p>Strong coordination skills and customer orientation</p><p>Ability to build relationships and cooperate with people at all levels</p><p>Working knowledge of supply chain processes</p><p>Technical understanding of the automotive industry is a plus</p><p>Fluent in English</p>

<p>YOUR MISSION:</p><p><br></p><p>&nbsp;Reporting to the Digital Workplace Department, you will collaborate closely with the Service Delivery Manager and the architect.</p><p><br></p><p>DWP, the cybersecurity teams, the Project Office, and our industry partners.</p><p>Your responsibilities cover four main pillars:</p><p>1. Technical management of the M365 platform:</p><p>• Governance of the M365 environment (Exchange Online, SharePoint, Teams, OneDrive, Entra ID)</p><p>• Lifecycle management: identities, groups, licenses, external shares</p><p>• Monitoring and continuous improvement of service quality (via Nexthink Infinity, Microsoft Analytics,</p><p>Graph/PowerShell logs, etc.)</p><p>• Integration of generative AI solutions (Microsoft Copilot, RAG with Graph API or Azure OpenAI) to</p><p>improve usability</p><p>• Standardization and optimization of usability: site templates, Teams templates, retention policies, etc.</p><p>• Definition and maintenance of Group M365 standards (use cases, configurations, technical patterns).</p><p>• Proactive reduction of functional and technical fragmentation.</p><p>• Active contribution to decisions regarding the balance between local needs and Group models.</p><p>• Value-driven management &amp; indicators</p><p>o Monitoring the actual adoption of collaborative and AI practices. Contribution to indicators:</p><p>▪ user experience quality (Nexthink), service adoption,</p><p>▪ operational efficiency, reduction of pain points.</p><p>o Participation in a value-driven management approach, not solely based on technology.</p><p>2. Industrialization &amp; Automation:</p><p>• Development of advanced PowerShell scripts to automate recurring operations</p><p>• Use of Microsoft Graph API, Logic Apps, and Power Automate to orchestrate intelligent workflows</p><p>• Industrialization of technical tasks (provisioning, cleanup, reporting, deprovisioning)</p><p>• Contribution to CI/CD pipelines for M365 artifacts (runbooks, Logic App flows, Power</p><p>Platform connectors)</p><p>• Integration with ServiceNow (ITSM process automation): runbooks, service catalogs</p><p>• Leveraging Nexthink data (collaborative use, user experience quality) to drive the</p><p>improvement roadmap</p><p>3. Operations Support &amp; Managed Service Provider Relationship Management:</p><p>DWP – M365 Tech Lead – Job Description</p><p>• Contribution to operational governance: participation in committees (run, security, project)</p><p>• Management of offshore activities (level 2/3 support, task delegation)</p><p>• Analysis of major incidents, remediation plans, and post-mortem reviews</p><p>• Production and updating of KPIs / Service SLAs and performance dashboards</p><p>4. Cross-functional technical expertise &amp; technology monitoring:</p><p>• Expert advisor on Smart Collaboration technologies</p><p>• Analysis of technical risks related to security/GDPR/compliance projects</p><p>• Participation in architectural choices, definition of technical patterns</p><p>• Continuous monitoring of M365 innovations (evolution and new services)</p><p>5. Industrialization, automation &amp; MANHATTAN program:</p><p>• Contribution to the OVERLORD/MANHATTAN Automation Hub:</p><p>o automation of user journeys (onboarding, lifecycle, provisioning),</p><p>o orchestration via Graph API, Logic Apps, Power Automate, Azure Functions,</p><p>o strong integration with ServiceNow (catalog, runbooks, ITSM automation).</p><p>• “Automation by design” approach for new M365 services.</p><p>6. Transformation of uses:</p><p>• Deployment and integration of generative AI solutions as a tool for transforming daily work.</p><p>• Contribution to Reinvent/Adopt use cases (task automation, decision support, knowledge</p><p>access).</p><p>• Collaboration with the security, data, and AI Factory teams on controlled use cases.</p><p>DWP – Tech Lead M365 – Job Description</p><p>Required Technical Skills</p><p>• Ability to challenge the existing system and propose simplifications.</p><p>• Product/service platform culture.</p><p>• Ability to work in a transformation context, with discipline and prioritization.</p><p>• Comfort in complex, multi-stakeholder, multi-country environments.</p><p>Skills:</p><p>Microsoft 365 environment; Expertise in Exchange Online, SharePoint, Teams, OneDrive, Entra ID;</p><p>Scripting and DevOps</p><p>; Automation;</p><p>Observability</p><p>; ITSM;</p><p>Security and compliance.</p><p>Desired profile:</p><p>Advanced PowerShell, Microsoft Graph API, Logic Apps, Power Automate;</p><p>Runbook design, deployment of automated workflows;</p><p>Nexthink Infinity, Power BI, Microsoft monitoring tools;</p><p>Knowledge of ServiceNow workflows (integration, automation);</p><p>RBAC, MFA, DLP, classification, audit, Zero Trust;</p><p>Professional English (reading, writing, speaking) essential.</p><p>Beyond technical expertise, we are looking for someone capable of leading a transformation,</p><p>industrialization, and automation trajectory, and actively contributing to the modernization of</p><p>the Group's IT and collaborative practices.</p><p>• Higher education (Master's degree or equivalent) in computer science</p><p>• Proven experience in the administration and evolution of the Microsoft 365 platform in a</p><p>complex environment</p><p>• Strong organizational skills, rigor, and ability to work in a cross-functional team (offshore/onshore)</p><p>• Essential developer background (scripting, APIs, CI/CD)</p><p>• Curiosity, autonomy, analytical skills, and proactive approach</p><p>• Strong interest in staying up-to-date with technological advancements (Cloud, generative AI, automation)</p><p>Additional qualifications that will make a difference</p><p>: • Experience integrating or using Microsoft Copilot, Syntex, or Azure AI services</p><p>• Proficiency with Nexthink Infinity for managing user experience</p><p>• Knowledge of ServiceNow (ITSM, automation, catalog management)</p><p>• Active participation in large-scale industrialization or migration projects</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main responsibilities</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Facilitate workshops for collecting and analyzing third-party needs.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify and formalize KPIs, performance indicators and decision-making needs.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design and develop analytical solutions using </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Microsoft Fabric</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> .</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Create and optimize data models, semantic models and decision-making architectures.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop interactive dashboards and reports using </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Power BI</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> .</font></font></li><li><font dir="auto" style="vertical-align: inherit;"></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform DAX</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> , </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Power Query (M)</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> and </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">SQL</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> development </font><font dir="auto" style="vertical-align: inherit;">.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the integration and transformation of data in </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Lakehouse</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> and </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Warehouse</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> environments .</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the testing, acceptance and production deployment of BI solutions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the quality, reliability and performance of data and reports.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provide support, maintenance and upgrades for the Power BI and Microsoft Fabric platforms.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supporting third-party users in adopting analytical solutions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Advising clients on best practices in BI, Data Visualization and data governance.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in POCs, technical demonstrations and pre-sales activities.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Required qualifications</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5) in Computer Science, Data, Business Intelligence or Engineering school.</font></font></li><li>Minimum <strong>4 5 ans d'exp rience</strong> en Business Intelligence, Data Analytics ou Data Engineering.</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Advanced expertise in </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Microsoft Power BI</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> .</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Significant experience on </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Microsoft Fabric</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> .</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My mastery of </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">DAX</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> , </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Power Query (M)</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> and </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">SQL</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> .</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good mastery of dimensional modeling and semantic models.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in designing decision-making dashboards and analytical solutions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of modern data architectures (Lakehouse, Data Warehouse, ETL/ELT).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to translate third-party business needs into Data and BI solutions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent communication, analytical and problem-solving skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Fluent French and good level of professional English.</font></font></li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will be based at our local headquarters in Casablanca. Your main responsibilities will include payroll and social security contributions: preparing employment contracts for new employees; collecting, verifying, and entering new employee data into the payroll system (proficiency in Pantheon software is an asset); ensuring the completeness and compliance of personnel files and records in SAP HR; ensuring the accuracy and updating of employee data; managing and updating personnel files and the database using SAP HR; collecting and verifying necessary administrative documents from various locations (stores, headquarters, and the Dark Store); calculating monthly salaries and social security contributions; preparing monthly payroll journal entries for SAP Retail; and generating monthly, quarterly, and annual reports related to payroll and personnel administration. Ensure that monthly salaries and taxes are recorded in the electronic banking system. Prepare and manage employee administrative documents: (employment certificates, salary certificates, etc.)</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 5 years of experience in a similar role. Excellent analytical skills and comfortable working with numbers. Rigorous, organized, and detail-oriented. Results-driven, with the ability to plan, prioritize, and track tasks while respecting deadlines. Excellent communication skills. Team player with the ability to collaborate effectively with various stakeholders. Adherence to internal procedures and applicable legislation. Fluent in English, both spoken and written. Excellent command of MS Office tools, particularly Excel.</font></font></p>

<p>Coordination, monitoring and analysis of global financial performance (ensure the accuracy, the consistency and adherence of all financial KPIs in close relationship with other operational and support functions)</p><p>Contribute and supervise to the monthly actual financial reporting and accounting processes</p><p>Lead the monthly and yearly tax declarations process</p><p>Drive the forecast and budget process for the Country</p><p>Communicate and supervise the financial performance with all related business partners / stakeholders</p><p>Prepare financials presentations, reports and analysis for local and regional management</p><p>Support the Country Finance Director for Business Controlling and local compliance</p><p>Support the project controlling activity</p><p>Provide ad-hoc financial analysis when requested</p><p>Support the Tender activity when needed</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelors s / Master s degree in Finance</p><p>More than 10 years of experience in finance (financial controlling, reporting, accounting, FP&amp;A roles )</p><p>Experience in Transportation/Construction sector is a plus</p><p>Fluent in English &amp; French, both written and spoken</p><p>Excellent analytical and communication skills with ability to respond under pressure and tight deadlines</p><p>Ability to perform in a multinational and complex environment, create and manage network and connections with global organization, Product Lines and large list of different stakeholders</p><p>Experience in Budget/Forecast and performance controlling</p><p>Experience in Accounting management</p><p>Experience for team management</p><p>Strong knowledge in International Financial Reporting Standards (IFRS) and local statutory standards</p><p>Strong knowledge in local tax legislation</p><p>Ability to present and communicate with senior management</p><p>Excellent knowledge of MS Office Pack (Excel, PPT, Word )</p>

<p>As Cloud System Engineer, you will design and lead our OS Image Factory: an automated platform that builds hardened Linux and Windows images used by our customers across multi-tenant, multi-account environments worldwide. Azure is the primary platform, AWS is in production and GCP is coming next.</p><ul><li><p>Design and evolve the Image Factory architecture, primarily on Azure, with AWS in production and GCP on the roadmap.</p></li><li><p>Build automated image pipelines with Packer, Ansible and GitHub Actions, on top of managed services (Azure VM Image Builder, AWS EC2 Image Builder).</p></li><li><p>Harden Windows Server and Linux images as code against CIS Benchmarks, DISA STIG and Microsoft security baselines.</p></li><li><p>Publish and distribute images across subscriptions, accounts and tenants in multiple regions (Azure Compute Gallery, AMI sharing with AWS Organizations).</p></li><li><p>Define image standards, versioning, promotion across environments (dev, test, prod) and retirement policies.</p></li><li><p>Manage the image lifecycle: monthly patching, critical CVE rebuilds, automated testing and vulnerability scanning.</p></li><li><p>Enforce the use of approved images through Azure Policy and AWS guardrails.</p></li><li><p>Prepare GCP onboarding with a single, cloud-agnostic Packer and Ansible codebase.</p></li><li><p>Enable customers to consume images in self-service, with clear documentation and release notes.</p></li><li><p>Collaborate with Cloud, Security and Platform Engineering teams, and drive adoption with customer teams.</p></li><li><p>Lead and mentor the SysOps / DevOps engineers operating the factory.</p></li><li><p>Use AI solutions to accelerate and optimise the Image Factory.</p></li><li><p>Leverage AI capabilities to enhance and streamline automated patching and image update processes.Description de l'entreprise</p></li></ul><h4><b>Qualifications</b></h4><ul><li><p>Master's studies in computer science or similar.</p></li><li><p><strong>Eight or more years</strong> of experience in cloud infrastructure, systems engineering or DevOps, including three or more years designing OS image pipelines in production.</p></li><li><p>Experience with large multi-subscription / multi-account, multi-region environments.</p></li></ul><p><strong>Technical Skills:</strong></p><ul><li><p>Cloud platform : Expert in Microsoft Azure (VM Image Builder, Compute Gallery, Azure Policy, Entra ID); AWS (EC2 Image Builder, AMIs, Organizations); GCP good to have</p></li><li><p>Image build &amp; IaC : <strong>Packer</strong>, Ansible, Terraform</p></li><li><p>OS : Linux (RHEL, Ubuntu, SUSE) &amp; Windows Server expertise, security hardening (CIS, STIG) and image patch management</p></li><li><p>Security : Microsoft Defender for Cloud</p></li><li><p>CI/CD : GitHub Actions</p></li><li><p>Programming : Python, Bash, PowerShell</p></li><li><p>Versioning : Git</p></li><li><p>Steering : Jira, Confluence, Scrum methodology</p></li></ul><p><strong>Professional Attributes:</strong></p><ul><li><p>Able to design a target architecture while staying hands-on.</p></li><li><p>Product mindset: thinks in terms of customers, releases and service levels.</p></li><li><p><strong>Speaks English fluently</strong>.</p></li><li><p>Skilled in qualifying customer needs and explaining security trade-offs, with strong communication and leadership abilities.</p></li><li><p>Experienced in mentoring engineers and working with distributed, international teams.</p></li><li><p>Open to change, proactive, and a driving force within a team.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Master's studies in computer science or similar.</p></li><li><p> <strong>Eight or more years </strong>of experience in cloud infrastructure, systems engineering or DevOps, including three or more years designing OS image pipelines in production.</p></li><li><p>Experience with large multi-subscription / multi-account, multi-region environments.</p></li></ul><p> <strong> Technical Skills :</strong> </p><ul><li><p>Cloud platform : Expert in Microsoft Azure (VM Image Builder, Compute Gallery, Azure Policy, Entra ID); AWS (EC2 Image Builder, AMIs, Organizations); GCP good to have</p></li><li><p>Image build &amp; IaC : <strong>Packer</strong>, Ansible, Terraform</p></li><li><p>OS : Linux (RHEL, Ubuntu, SUSE) &amp; Windows Server expertise, security hardening (CIS, STIG) and image patch management</p></li><li><p>Security : Microsoft Defender for Cloud</p></li><li><p>CI/CD : GitHub Actions</p></li><li><p>Programming : Python, Bash, PowerShell</p></li><li><p>Versioning : Git</p></li><li><p>Steering : Jira, Confluence, Scrum methodology</p></li></ul><p> <strong> Professional Attributes :</strong> </p><ul><li><p>Able to design a target architecture while staying hands-on.</p></li><li><p>Product mindset: thinks in terms of customers, releases and service levels.</p></li><li><p> <strong>Speaks English fluently</strong>.</p></li><li><p>Skilled in qualifying customer needs and explaining security trade-offs, with strong communication and leadership abilities.</p></li><li><p>Experienced in mentoring engineers and working with distributed, international teams.</p></li><li><p>Open to change, proactive, and a driving force within a team.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br></span><p><span><span><span><span><span>Implement the day-to-day express operations procedures and policies to ensure smooth flow of&nbsp;</span></span></span></span></span><span><span><span><span><span>Operations in terms of receiving/processing of packages, on time delivery and system updating.</span></span></span></span></span></p><br><br> <br>Job Description <br><ul> <li><span><span><span>Assist in managing the receiving process from ground couriers, ensuring adherence to standard procedures and quality audits.</span></span></span></li> <li><span><span><span>Oversee the processing of incoming packages, including weighing, coding, packing, and ensuring compliance with destination requirements.</span></span></span></li> <li><span><span><span>Monitor the input of packages into the system, ensuring accuracy in origin scanning, bagging, and manifesting.</span></span></span></li> <li><span><span><span>&nbsp;Support the monitoring and control of pre-alerting and bagging processes according to destination specifications.</span></span></span></li> <li><span><span><span>Implement and uphold necessary procedures to ensure compliance with quality audits and service standards.</span></span></span></li> <li><span><span><span>Act as a point of contact for customer service functions related to on-hold shipments, repacking, bad address management, and special requests. Address inquiries from internal and external customers promptly.</span></span></span></li> <li><span><span><span>Foster effective communication among team members and with internal and external stakeholders to streamline operations.</span></span></span></li> <li><span><span><span>Oversee the control and filing of all related paperwork, ensuring proper organization and adherence to record retention policies.</span></span></span></li> <li><span><span><span>Identify and report shipments containing illegal materials such as drugs, weapons, or restricted liquids, ensuring compliance with legal standards.</span></span></span></li> <li><span><span><span>Provide guidance and support to junior team members, assisting with training and development in operational procedures</span></span></span></li> </ul> <br> <br>Job Requirements - Experience and Education <br><ul> <li><span><span><span>High School, Junior college or Diploma</span></span></span></li> <li><span><span><span>Good Command of English</span></span></span></li> <li><span><span><span>MS Office Applications (Word, Excel &amp; Outlook)</span></span></span></li> <li><span><span><span>1 year experience in a related field</span></span></span></li> </ul> <br>Leadership Behaviors <br>Building Outstanding Teams<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>External focus<br>Growth mindset<br>Inclusion<br>Innovation<br>Setting a clear direction<br>Simplification<br>Skills <br>Administrative Skills<br>Attention To Details<br>Flexibility And Adaptability<br>Safety And Quality Awareness<br>Time Management<br> </div>

<br> <p> </p> <p> <b>What You ll Be Doing at Arrow?</b> </p> <p>As a <b>Quote Associate</b>, your role will be maintaining and providing support of foundational data elements including items, pricing, authorizations and customer related information. This individual will work across Arrow Global Components teams providing problem resolution and ongoing expertise to support operational excellence.</p> <p>As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer side.</p> <p> </p> <p> <b>What will you do?</b> </p> <p> New quote support &amp; maintenance for Costing &amp; Strategic Tenders.</p> <p> Pricing and special price handling for designated suppliers and/or Technologies</p> <p> New part creation / set-up into Arrows ERP system.</p> <p> Quote renewals for all quoting types.</p> <p> Admin support for annual pricing negotiations.</p> <p> Supplier quote support for designated Suppliers.</p> <p> Upload of pre-negotiated prices into the system.</p> <p> </p> <p> <b>What is in it for you?</b> </p> <p> Full Permanent contract,</p> <p> Social advantages: CNSS, CIMR, Health insurance,</p> <p> Very good working atmosphere in a team of passionate collaborators,</p> <p> Work culture where you can make an impact,</p> <p> Dynamic environment with a friendly work atmosphere,</p> <p> Interesting career development opportunities in a quickly growing environment,</p> <p> Working within an international organization, recognized worldwide in its sector.</p> <p> </p> <p><br></p><p><strong>Desired Candidate Profile</strong></p><p> <b>Who you are?</b> </p> <p> English on min B2 level (both spoken and written), additional language is an asset.</p> <p> Good knowledge of MS Office, Excel is a plus.</p> <p> Customer Service, Order Management or Sales experience.</p> <p> Accountability.</p> <p> Communication and coordination skills.</p> <p> Customer-oriented attitude.</p> <p> Team player.</p> <p> </p> <p> <b>What would be nice to have?</b> </p> <p> Some experience in product marketing, pricing, purchasing, sales or customer service.</p> <p> Experience on the Electronic Components and/or Power Supply's Industries.</p> <p> Interest in new technologies.</p> <p> Good communication and negotiation skills.</p>

<p><br></p> <p>As part of our company s growth, ARROW Morocco is strengthening its teams and is looking for a Quote Associate. We have currently a team in Casablanca where the atmosphere is friendly, sociable and positive.</p> <p> </p> <p> <b>What You ll Be Doing at Arrow?</b> </p> <p>As a <b>Quote Associate</b>, your role will be maintaining and providing support of foundational data elements including items, pricing, authorizations and customer related information. This individual will work across Arrow Global Components teams providing problem resolution and ongoing expertise to support operational excellence.</p> <p>As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer side.</p> <p> </p> <p> <b>What will you do?</b> </p> <p> New quote support &amp; maintenance for Costing &amp; Strategic Tenders.</p> <p> Pricing and special price handling for designated suppliers and/or Technologies</p> <p> New part creation / set-up into Arrows ERP system.</p> <p> Quote renewals for all quoting types.</p> <p> Admin support for annual pricing negotiations.</p> <p> Supplier quote support for designated Suppliers.</p> <p> Upload of pre-negotiated prices into the system.</p> <p> </p> <p> <b>What would be nice to have?</b> </p> <p> Some experience in product marketing, pricing, purchasing, sales or customer service.</p> <p> Experience on the Electronic Components and/or Power Supply's Industries.</p> <p> Interest in new technologies.</p> <p> Good communication and negotiation skills.</p> <p> </p> <p><br></p><p><strong>Desired Candidate Profile</strong></p><p> <b>Who you are?</b> </p> <p> English on min B2 level (both spoken and written), additional language is an asset.</p> <p> Good knowledge of MS Office, Excel is a plus.</p> <p> Customer Service, Order Management or Sales experience.</p> <p> Accountability.</p> <p> Communication and coordination skills.</p> <p> Customer-oriented attitude.</p> <p> Team player.</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Customer Experience Partner delivers exceptional, relationship-based customer experiences while achieving business performance objectives. The role combines traditional sales excellence with a modern omnichannel approach, integrating the strategic building of relationships with healthcare professionals (HCPs), in-depth customer knowledge to maximize product access and patient impact across the Specialty Care portfolio, including rare diseases. Key Objectives: Deliver outstanding customer experiences that foster satisfaction; Achieve and exceed sales targets through relationship-driven engagement; Collect and analyze customer insights to inform strategic decisions; Build and maintain strong, long-term partnerships with healthcare professionals; Provide high-quality medical information and products to support optimal patient care. Main Responsibilities: 1. Customer Experience Excellence: Design personalized customer journeys and serve as the primary point of contact for HCP inquiries and feedback; Regularly assess customer satisfaction and implement improvement plans; Develop tailored engagement strategies and monitor feedback across all channels. 2. Sales Performance &amp; Territory Management: Achieve/exceed sales targets and KPIs; manage territorial business plans, resources, and budget; Identify new business opportunities. Conduct sales presentations and product demonstrations. Manage visit activity, field coverage, and adherence to the visit plan (remote and face-to-face). Ensure follow-up on product availability and orders within facilities/pharmacies as needed. Implement disease awareness and product differentiation activities (CPD, meetings, roundtables, team sessions). 3. Relationship Building &amp; Stakeholder Management: Establish trusting relationships with healthcare professionals and multidisciplinary care teams (physicians, nurses, pharmacists). Collaborate with hospital structures to support optimal patient care pathways. Represent Sanofi at medical conferences, congresses, and educational events (regional, national, international). Collaborate across departments with Medical Affairs, Marketing, and Market Access. and the Rare Diseases Coordinator 4. Customer Insights &amp; Returns Management: Systematically collect and document insights,HCP preferences and unmet needs Conduct feedback sessions/surveys; analyze data to identify trends and opportunities Maintain accurate CRM customer profiles and share insights with internal stakeholders Monitor competitive intelligence and report results to management 5. Digital Engagement Strategy Leverage digital tools, virtual platforms and mobile applications for omnichannel engagement Support HCPs in the adoption of digital health solutions; Maintain a professional digital presence 6. Medical Information, Training &amp; Compliance Provide accurate and up-to-date medical/scientific information, in accordance with regulatory standards Facilitate access to clinical data, studies, and internal medical experts Stay informed of advances in the therapeutic area and competitive activity Support Medical Affairs in humanitarian programs, patient programs, and screening projects as appropriate Lead key strategic initiatives using a project management approach if necessary Required Skills &amp; Abilities Key Skills Customer focus, relationship building, excellent communication Digital proficiency, analytical thinking, adaptability Autonomy, results orientation, strong planning/execution skills, and teamwork Technical Skills Proficiency in CRM tools Advanced MS Office Suite Familiarity with digital/virtual engagement platforms; Understanding of healthcare systems and pharmaceutical regulatory requirements; Professional Qualifications: University degree required, preferably in Medicine, Pharmacy, or Biology (Master's level for the full CEP role); Doctor of Medicine (MD) qualification preferred/advantageous; Pharmaceutical industry experience required; Minimum 2-3 years of experience in pharmaceutical sales or a customer-facing role in the healthcare sector (hospital/public sector experience is a plus); Valid driver's license and availability for travel within the assigned territory; Performance Indicators: Achievement of sales targets/quota fulfillment; Customer satisfaction, retention, and loyalty; Quality and quantity of customer insights collected; Effectiveness of digital/omnichannel engagement; Compliance with internal policies and regulatory standards; Alignment with Sanofi Values Aim Higher: Continuously improve customer engagement and outcomes. Act for Patients: Ensure every interaction benefits patient outcomes. Be Bold: Embrace innovation in customer interactions and sales strategies. Move Forward Together: Collaborate across functions for seamless customer experiences. Sanofi is an equal opportunity employer committed to diversity and inclusion.et accueille les candidatures de tous horizons. Pursue progress , discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn t happen without people people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com !</font></font></p><p><strong>Desired Candidate Profile</strong></p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Key Skills: Customer focus, relationship building, excellent communication skills; digital proficiency, analytical thinking, adaptability; autonomy, results orientation, strong planning/execution skills, and teamwork. Technical Skills: Proficiency in CRM tools; advanced MS Office Suite; familiarity with digital/virtual engagement platforms; understanding of healthcare systems and pharmaceutical regulatory requirements. Professional Qualifications: University degree required, preferably in Medicine, Pharmacy, or Biology (Master's level for the full CEP role); Doctor of Medicine (MD) qualification preferred/advantageous; pharmaceutical industry experience required; minimum 2-3 years of experience in pharmaceutical sales or a customer-facing role in the healthcare sector (hospital/public sector experience is a plus); valid driver's license and availability for travel within the assigned territory.</font></font>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Data preparation and engineering: Explore, clean, and transform historical data stored in the Lakehouse using PySpark notebooks to design input variables (feature engineering). </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Modeling and training: Develop, train, and evaluate several machine learning algorithms (predictive or classification models) adapted to the chosen business problem. Monitoring and </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">MLOps: Track training cycles, record performance metrics, and package the best model using the native integration of MLflow within the Microsoft Fabric environment. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Industrialization and reporting: Automate scoring pipelines (predictions) via Data Factory to feed the Gold tier of the architecture, and design a Power BI report to visually present predictions and performance indicators to user teams. </font></font><br> <br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical Environment: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Data Platform: Microsoft Fabric (Synapse Data Science, Synapse Data Engineering, Lakehouse). </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Languages ​​&amp; Data Science: Python, PySpark, specialized libraries (Scikit-Learn, XGBoost, Pandas). </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Lifecycle Management (MLOps): MLflow integrated into Fabric. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Orchestration &amp; Reporting: Data Factory (Pipelines), Power BI.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">B+5 / Engineering school specializing in DATA</font></font></p>