وظائف نسائية في المغرب

<p>Purpose of the function To make IKEA a relevant and trusted partner for business customers in Morocco by providing affordable, functional, sustainable and well-designed solutions that meet their business needs and create long-term value. Purpose of the job To drive profitable growth in the Services&amp;offices business by building key customer relationships, developing and converting business opportunities, and connecting customer needs with relevant IKEA solutions that create value for both customers and IKEA. Key assignments Develop the Workplace &amp; Services customer portfolio in line with the IKEA for Business strategy and priorities. Build and maintain long-term relationships with companies, office decision-makers, facility managers, service providers and other key stakeholders. Identify, qualify and develop new business opportunities and maintain a healthy sales pipeline. Understand customer needs, workplace requirements, business challenges, project specifications and buying processes, and translate them into relevant IKEA opportunities. Lead customer opportunities from initial contact through needs assessment, solution development, proposals, negotiations and agreement. Collaborate with Interior Design Specialists, IKEA for Business Consultants, Tendering and relevant IKEA functions to develop and deliver relevant IKEA solutions. Grow existing accounts through repeat business, cross-selling and identification of additional workplace or customer needs. Manage the sales pipeline and follow up sales, conversion, profitability and agreed IKEA for Business KPIs. Build market knowledge by following workplace trends, business developments, competitors and emerging opportunities. Share customer and market insights to improve the IKEA for Business offer, customer experience and ways of working.</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2> <p>Knowledge Workplace and services sector, customer landscape and business opportunities. B2B sales, Key Account Management and business development. Solution selling and translating customer needs into relevant IKEA solutions. Good understanding of the value of functionality, form, quality, sustainability and affordability. Commercial principles including sales, profitability, pricing and pipeline management. Moroccan workplace and services market, including key players, decision-makers and business dynamics.</p> <h2>Motivation</h2> <p>Passionate about people, business and IKEA. Driven by understanding how people and businesses work and creating solutions that add value. Energised by building relationships, networks and new business opportunities. Motivated by making the IKEA offer relevant, accessible and affordable for business customers. Entrepreneurial, proactive and comfortable taking ownership. Curious and motivated by learning from customers, workplaces and the market. Driven to achieve results in line with IKEA values. Enjoys working through collaboration and achieving results without formal authority.</p> <h2>Capabilities</h2> <ul> <li>Understands the customer s business and puts their needs at the centre.</li> <li>Is self-starting and proactive, taking initiative and creating opportunities without waiting for direction.</li> <li>Drives profitable growth while balancing customer value and IKEA goals.</li> <li>Builds trust and long-term customer relationships.</li> <li>Connects customer needs with simple, relevant and affordable IKEA solutions.</li> <li>Influences stakeholders and moves opportunities forward without formal authority.</li> <li>Connects people, functions and IKEA capabilities around the customer.</li> <li>Challenges complexity and finds better ways of working.</li> <li>Uses customer and market insights to identify new opportunities.</li> <li>Takes ownership, acts with urgency and delivers results.</li> </ul> <h2>Ideal experience &amp; education</h2> <ul> <li>Bachelor s degree or equivalent in Business, Sales, Marketing, Business Administration, Facility Management, or a related field.</li> <li>5+ years of relevant B2B sales, Key Account Management or Business Development experience, with significant experience in the Workplace, Office or Services sector.</li> <li>Proven experience working with companies, corporate offices, service providers, facility management companies or similar businesses.</li> <li>Proven track record in developing customer portfolios, generating new business and managing strategic customer relationships.</li> <li>Experience managing complex sales cycles, projects and multiple customer stakeholders.</li> <li>Strong understanding of the Moroccan workplace and services market, including key players, decision-makers and business dynamics.</li> <li>Proven experience in solution selling, negotiation and pipeline management.</li> <li>Strong digital skills and experience using CRM and sales management tools.</li> <li>Fluent in French and English.</li> <li>Willingness and ability to travel to customers and business locations as required.</li> </ul>

<p>Purpose of the function To make IKEA a relevant and trusted partner for business customers in Morocco by providing affordable, functional, sustainable and well-designed solutions that meet their business needs and create long-term value. Purpose of the job To drive profitable growth in the Residential &amp; Construction business by building key customer relationships, developing and converting business opportunities, and connecting customer needs with relevant IKEA solutions that create value for both customers and IKEA. Key assignments Develop the Residential &amp; Construction customer portfolio in line with the IKEA for Business strategy and priorities. Build and maintain long-term relationships with developers, construction companies, contractors, real estate stakeholders and other key decision-makers. Identify, qualify and develop new business opportunities and maintain a healthy sales pipeline. Understand customer needs, project specifications, business models, timelines and buying processes, and translate them into relevant IKEA opportunities. Lead customer opportunities from initial contact through needs assessment, solution development, proposals, negotiations and agreement. Collaborate with Interior Design Specialists, IKEA for Business Consultants, Tendering and relevant IKEA functions to develop and deliver relevant IKEA solutions. Grow existing accounts through repeat business, cross-selling and identification of additional project or customer needs. Manage the sales pipeline and follow up sales, conversion, profitability and agreed IKEA for Business KPIs. Build market knowledge by following construction and real estate trends, projects, competitors and emerging business opportunities. Share customer and market insights to improve the IKEA for Business offer, customer experience and ways of working.</p><p><strong>Desired Candidate Profile</strong></p><p>Knowledge Deep understanding of Residential and construction sector, customer landscape and business opportunities. B2B sales, Key Account Management and business development. Solution selling and translating customer and project needs into IKEA solutions. Good understanding of the value of functionality, form, quality, sustainability and affordability. Commercial principles including sales, profitability, pricing and pipeline management. Moroccan real estate and construction market, including key players, projects and stakeholder landscape. Motivation Passionate about people, business and IKEA. Driven by understanding customers and creating solutions that add value to their projects and businesses. Energised by building relationships, networks and new business opportunities. Motivated by making the IKEA offer relevant, accessible and affordable for business customers. Entrepreneurial, proactive and comfortable taking ownership. Curious and motivated by learning from customers, projects and the market. Driven to achieve results in line with IKEA values. Enjoys working through collaboration and achieving results without formal authority. Capabilities Understands the customer s business and puts their needs at the centre. Is self-starting and proactive, taking initiative and creating opportunities without waiting for direction. Drives profitable growth while balancing customer value and IKEA goals. Builds trust and long-term customer relationships. Connects customer needs with simple, relevant and affordable IKEA solutions. Influences stakeholders and moves opportunities forward without formal authority. Connects people, functions and IKEA capabilities around the customer. Challenges complexity and finds better ways of working. Uses customer and market insights to identify new opportunities. Takes ownership, acts with urgency and delivers results. Ideal experience &amp; education Bachelor s degree or equivalent in Business, Sales, Marketing, Real Estate, Construction Management, or a related field. 5+ years of relevant B2B sales, Key Account Management or Business Development experience, with significant experience in the Residential, Real Estate or Construction sector. Proven experience working with property developers, construction companies, contractors, real estate groups or similar businesses. Proven track record in developing customer portfolios, generating new business and managing strategic customer relationships and delivering results. Experience managing complex sales cycles, projects and multiple customer stakeholders. Strong understanding of the Moroccan residential, real estate and construction market, including key players, decision-makers and business dynamics. Proven experience in solution selling, negotiation and pipeline management. Strong digital skills and experience using CRM and sales management tools. Fluent in French and English. Willingness and ability to travel to customers, project sites and business locations as required.</p>

<p>In Foundever Tanger, we believe in your talent. Do you speak Spanish and English? Then this opportunity is for you! Join our team to serve a global brand, one of the world's leading companies in transportation and logistics.</p><p>NO PRIOR EXPERIENCE NEEDED!</p><p>What we offer:</p><ul><li>No prior experience needed.</li><li>100% paid training.</li><li>CDI contract from day one.</li><li>Fixed salary + attractive performance bonuses.</li><li>Career plan with real growth opportunities.</li></ul><p>Your mission:</p><ul><li>Serve customers in Spanish and English by phone, email.</li><li>Resolve inquiries related to shipments, deliveries, and package tracking.</li><li>Provide high-quality customer service with empathy and professionalism.</li><li>Manage requests efficiently while respecting quality standards.</li></ul><p>Profile sought:</p><p>We are looking for people who have:</p><ul><li>C1 level or higher in Spanish.</li><li>B2 level or higher in English.</li><li>Excellent communication and customer orientation.</li><li>Good computer skills.</li><li>Positive attitude, commitment, and a desire for professional development.</li></ul><p>Social benefits and others:</p><p>WHAT DO WE OFFER YOU?</p><ul><li>CDI contract from day one</li><li>100% paid initial training</li><li>Competitive net salary + bonuses and incentives</li><li>Language bonus</li><li>Medical coverage + CNSS</li><li>Continuous training and support</li><li>Career plan and internal promotion opportunities</li><li>International, young, and dynamic environment</li><li>Bonuses, activities, and events for collaborators.</li></ul><p>If you speak Spanish + English and are looking for a stable opportunity in an international environment, TANGER | Foundever Send your application and join the Foundever team!</p><p><strong>Desired Candidate Profile</strong></p><p>We are looking for people who have:</p><ul><li>C1 level or higher in Spanish.</li><li>B2 level or higher in English.</li><li>Excellent communication and customer orientation.</li><li>Good computer skills.</li><li>Positive attitude, commitment, and a desire for professional development.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Embark on a Sales Journey with Us as an Outbound Call Sales Agent!<br> Are you passionate about sales and fluent in French?<br> Join Best Service Team (BST) as an Outbound Call Sales Agent and connect with clients in the French market from the comfort of your home!<br> The Mission At BST, we believe in not just making sales, but building meaningful relationships.<br> We provide high-impact, B2B service solutions that help world-class brands expand their reach and enhance customer engagement.<br> What is BST?<br> BST is a specialized provider operating globally, dedicated to bridging the gap between technology and human interaction.<br> We bring together diverse cultures to tackle challenges within the sales industry, and we thrive in fast-paced environments where innovation and teamwork meet.<br> The Role: Outbound Call Sales Agent for the French Market As an Outbound Call Sales Agent targeting the French market, you will initiate conversations with potential clients, showcasing our products and services and driving our sales initiatives.<br> Your Daily Responsibilities The Connector: Make outbound calls to prospects, introducing our offerings with enthusiasm and professionalism.<br> The Closer: Understand customer needs and present appropriate solutions that resonate with them.<br> The Record Keeper: Maintain accurate records of all sales activities and customer interactions in our CRM system.<br> The Team Player: Collaborate with colleagues to share insights and improve sales strategies.<br> The Learner: Participate in ongoing training opportunities to refine your knowledge about our products and sales techniques.<br> Remote Work – Enjoy the flexibility of working remotely from anywhere.<br> Competitive Compensation – Receive a competitive base salary with additional performance-based bonuses.<br> KPI-Based Incentives – Earn additional rewards based on your individual performance and results.<br> Ongoing Training &amp; Development – Get continuous sales and product training to strengthen your skills and knowledge.<br> Career Growth Opportunities – Develop your career and explore opportunities for professional growth within the company.<br> International Team – Work alongside a supportive and diverse international team.<br> Fluent in French and English , both written and spoken.<br> Prior experience in sales or customer service roles is preferred.<br> Outstanding communication and interpersonal skills.<br> Strong negotiation and persuasive abilities.<br> Results-oriented with a passion for meeting targets.<br> Able to thrive in fast-paced and dynamic environments.<br> Excellent problem-solving skills with the ability to address customer objections effectively.<br></span> </div>

<p>Maintain sales records, update CRM data, and generate sales reports to track progress and provide insights for sales management, become aware of the products and services sold by the company, Offer customers information on products and services, Assess customers' needs and offer them adapted solutions, Conduct Teams or phone meetings to demonstrate products or services, answer questions, and address objections.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Fluent level in english</li><li>Excellent written and oral communication skills,</li><li>Great negotiation and sales skills</li><li>Ability to work in teams and collaborate with other departments,</li><li>Freshly Graduated candidates accepted.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br> <br> Job : <p><u><strong>Your mission:</strong></u></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving problems or complaints to ensure their satisfaction.<br>• Proposing personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br>&nbsp;</p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><p>• Perfectly master French, both spoken and written.<br>• Have excellent communication skills, are organized, independent, and positive.<br>• Master digital tools and are curious about new technologies.<br>• Enjoy taking on challenges and are customer-satisfaction oriented.</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language, technical, and personality skills.<br>2 Phone exchange<br>A first discussion with a member of the recruitment team to discover Concentrix and validate the fit with the position.<br>3 In-person interview<br>A meeting to deepen your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive remuneration<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from the 12th month<br>• Special Aid El Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Complementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><strong><u>Dynamic work environment:</u></strong></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br>&nbsp;</p><br><br> <br><br> </div>

<div><p Segoe UI"; font-size: 14px;">YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><p Segoe UI"; font-size: 14px;">Would you like to become part of the world's most international company in the world?</p><p Segoe UI"; font-size: 14px;">A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><p Segoe UI"; font-size: 14px;">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express</p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>ABOUT THE ROLE :</strong></h2><p Segoe UI"; font-size: 14px;"><em>Ensure the delivery of exceptional customer service to Key Account customers by managing their day-to-day service requirements, supporting contracted service commitments, and building strong customer relationships. The role contributes to customer retention, satisfaction and revenue growth by proactively addressing customer needs and identifying additional business opportunities.</em></p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR TASKS :</strong></h2><ul Segoe UI"; font-size: 14px;"><li>Provide a full range of customer service support to Key Account customers, including bookings, enquiries, shipment follow-up and supply requests.</li><li>Deliver customized services in line with customer agreements, including reporting and other contractual requirements.</li><li>Prepare professional written communications to customers regarding service requests, shipment information and complaint resolution.</li><li>Proactively inform customers of shipment delays, service disruptions and recovery actions.</li><li>Work closely with Key Account Managers and Sales teams to support customer relationships and service excellence.</li><li>Participate in customer visits when required to gather feedback and identify service improvement opportunities.</li><li>Coordinate with Gateway, Operations and DHL Network teams to ensure contracted transit times and service levels are achieved.</li><li>Manage customer billing enquiries and liaise with Finance teams to ensure timely and satisfactory resolution.</li><li>Prepare and distribute weekly, monthly and quarterly customer reports within agreed timelines.</li><li>Drive customer satisfaction by delivering best-in-class service and maintaining strong customer relationships.</li><li>Identify opportunities for cross-selling, upselling and promoting value-added services.</li><li>Share relevant customer feedback and business insights with Sales, Management and internal stakeholders.</li><li>Ensure compliance with DHL policies, procedures and customer service standards.</li><li>Support colleagues and contribute to a collaborative team environment.</li></ul><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR PROFILE :</strong></h2><p Segoe UI"; font-size: 14px;">*Bachelor's Degree, Diploma or equivalent qualification.</p><p Segoe UI"; font-size: 14px;">Minimum 3 years of experience in Customer Service within a service-oriented industry, including handling customer enquiries, complaints and issue resolution.</p><p Segoe UI"; font-size: 14px;">Excellent customer-facing and relationship management skills.</p><p Segoe UI"; font-size: 14px;">Good command of <strong>French</strong>, spoken and written.</p><p Segoe UI"; font-size: 14px;">Strong communication, negotiation and interpersonal skills.</p><p Segoe UI"; font-size: 14px;">Excellent analytical, organizational and problem-solving skills.</p><p Segoe UI"; font-size: 14px;">Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).</p><p Segoe UI"; font-size: 14px;">Knowledge of DHL systems and logistics operations is an advantage.</p><p Segoe UI"; font-size: 14px;">Project management skills are considered a plus.</p><p Segoe UI"; font-size: 14px;"><strong>Competencies:</strong></p><p Segoe UI"; font-size: 14px;">Analysis: Ability to assess situations, identify root causes and develop effective solutions.</p><p Segoe UI"; font-size: 14px;">Planning & Organizing: Effectively prioritizes activities and manages multiple customer requirements simultaneously.</p><p Segoe UI"; font-size: 14px;">Decision Making: Makes sound and timely decisions to support customer satisfaction and business objectives.</p><p Segoe UI"; font-size: 14px;">Results Orientation: Focuses on achieving service excellence, customer retention and operational targets.</p><p Segoe UI"; font-size: 14px;">Teamwork: Collaborates effectively with Sales, Operations, Finance and Customer Service teams.</p><p Segoe UI"; font-size: 14px;">Accountability: Takes ownership of customer issues and follows through to successful resolution.</p><p Segoe UI"; font-size: 14px;">Communication: Delivers clear, professional and timely communication to customers and stakeholders.</p><p Segoe UI"; font-size: 14px;">Self-Management: Remains calm, positive and effective when handling demanding situations and customer escalations</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p> <strong>Saham Bank</strong> is driven by a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork are central to daily operations. Proximity management encourages support, accountability and long-term collaboration across teams. This human-centered approach is reinforced by a <strong>strong organizational foundation</strong>, ensuring process efficiency, compliance and operational reliability. A <strong>controlled performance mindset</strong> and a <strong>moderate openness to innovation</strong> further support the bank’s balanced and sustainable development. </p><br><br> <br> Job : <p>Within our branch network, you will be the first point of contact for our clients and will play an essential role in their satisfaction and loyalty.</p><br><br><p><strong>Welcome and support our clients</strong></p><br><br><ul><li>Offer a warm, professional, and personalized welcome.</li><li>Understand client needs and guide them to suitable solutions.</li><li>Ensure a smooth and high-quality customer experience with every interaction.</li></ul><p><strong>Support digital transformation</strong></p><br><br><ul><li>Educate and assist clients in using the bank's digital services.</li><li>Promote innovative solutions and new digital journeys.</li><li>Actively participate in the adoption of digital tools in the branch.</li></ul><p><strong>Handle everyday banking operations</strong></p><br><br><ul><li>Perform daily operations in compliance with procedures and quality requirements.</li><li>Respond effectively to common client requests.</li><li>Ensure the compliance and security of operations performed.</li></ul><p><strong>Contribute to business development</strong></p><br><br><ul><li>Identify business opportunities during interactions with clients.</li><li>Detect needs in savings, financing, insurance, or banking services.</li><li>Actively participate in achieving the branch's objectives.<br>&nbsp;</li></ul> <br> Required profile : <p>Beyond the diploma, we are primarily looking for people passionate about customer relations and driven by the desire to make a difference.</p><br><br><p>You are likely the candidate we are looking for if:</p><br><br><ul><li>You have excellent interpersonal and communication skills.</li><li>You enjoy advising, supporting, and building trusting relationships.</li><li>You are focused on customer satisfaction and results.</li><li>You are comfortable with digital tools and new technologies.</li><li>You appreciate dynamic environments where every day is different.</li></ul><p><strong>Your profile:</strong></p><br><br><ul><li>Bachelor's degree or higher in Business, Management, Banking, Finance, Marketing, Economics, Customer Relations, or equivalent.</li><li>Recent graduates with high potential or candidates with initial experience.</li><li>Excellent presentation and verbal communication skills.</li><li>Service-oriented, rigorous, team spirit, and proactive.</li></ul><p><strong>What we offer you:</strong></p><br><br><ul><li>A stimulating professional experience within a major player in the financial sector.</li><li>A stimulating and supportive work environment.</li><li>Real opportunities for career advancement and professional development.</li><li>The chance to participate in the transformation of the Moroccan banking sector.</li><li>Support from dedicated teams who value collective performance and innovation.</li></ul><p><span><strong>Ready to give your career a new boost?</strong></span><br>Join Saham Bank and become an active part of an ambitious transformation dedicated to an ever more innovative and personalized customer experience.<br>&nbsp;</p><br><br> <br><br> </div>