Jobs in Morocco
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Jobs Found
Rekrute
Morocco - Rabat
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Company culture : <p><strong>Locamed</strong> embraces a <strong>largely cooperation-driven culture</strong>, placing people, trust and teamwork at the heart of its organization. The company favors a close management style focused on support, empowerment and strong professional relationships. This collaborative foundation is complemented by a <strong>notable innovation component</strong>, encouraging initiative, creativity and adaptability. Competitive and organizational aspects remain secondary, helping structure operations and support performance objectives.
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<br> Job : <p>Join our dynamic team in the <b>Medical Equipment</b> sector in <b>Rabat</b> as an <b>Experienced Field Collection Agent</b>. This is a unique opportunity to play a key role in the company's financial management and ensure effective debt collection.</p><br><br><p>Your main mission will be to optimize customer debt collection, minimize outstanding payments, and maintain strong professional relationships with our clientele while ensuring customer satisfaction.</p><br><br><p>Your responsibilities will include planning and executing field visits for debt collection, negotiating payment plans with debtor clients, rigorous follow-up of collection files, and producing detailed reports on the progress of actions taken.</p><br><br><p>You will also be responsible for:</p><br><br><ul><li>Identify the causes of late payments and propose suitable solutions.</li><li>Visit clients to ensure effective collection. </li><li>Handle potential disputes proactively and diplomatically.</li><li>Collaborate closely with the accounting and sales departments for strategy alignment.</li><li>Represent the company to clients during payment deadlines.</li></ul> <br> Required profile : <p>A <b>Bachelor's degree (Bac+3)</b> is required, ideally in <b>Sales Administration / After-Sales Service</b> or management, commerce.</p><br><br><p>Confirmed experience of <b>3 to 5 years</b> in a similar role, preferably in the medical equipment sector, is essential to succeed in this position.</p><br><br><p>To excel in this role, you have excellent interpersonal skills, strong negotiation abilities, and a high aptitude for persuasion. Your rigor, autonomy, and organizational skills will be major assets.</p><br><br><p>The following skills are also expected:</p><br><br><ul><li>Mastery of amicable debt collection techniques.</li><li>Ability to analyze complex financial situations.</li><li>Excellent written and oral communication skills.</li><li>Proficiency in standard computer tools (Office Suite).</li><li>Valid driver's license.</li></ul> <br><br> </div>
Rekrute
Morocco - Rabat
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Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace.
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<br> Job : <p>LABELVIE CARREFOUR is recruiting Versatile Employees in Témara.<br>Assigned to a store and under the responsibility of a Store Assistant Manager and Department Managers, your role is to contribute to customer satisfaction through quality service and to ensure the good condition of the department (signage, cleanliness, hygiene...).</p><br><br><p><strong>Mission:</strong></p><br><br><p>To achieve this, your areas of responsibility are:</p><br><br><p>• Ensure the attractiveness of the department while respecting the layout, quality, product rotation, and stock management.<br>• Welcome and advise department customers.<br>• Proceed with the transport, storage, packaging, and labeling of products in the department.<br>• Restock the shelves.<br>• Carry out hygiene checks.<br> </p><br><br> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><p>With a QUALIFICATION AND ABOVE qualification in commerce or equivalent, you have developed the following skills:</p><br><br><ul><li>Initiative & Reactivity, Interpersonal skills & Communication, teamwork; are the assets and key success factors for this position.</li></ul><p>"Label'vie is committed to preventing all forms of discrimination, particularly those based on sex or family situation and responsibilities. Label'vie is committed to promoting equal opportunities between men and women, in terms of access to employment and training, working conditions, remuneration, career development and access to positions of responsibility."<br> </p><br><br> <br><br> </div>
St. Regis
Morocco - Rabat
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<span><br>POSITION SUMMARY<br>Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Rekrute
Morocco - Rabat
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Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace.
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<br> Job : <p><strong>Position:</strong></p><br><br><ul> <li>Ensure good department management,</li> <li>Achieve objectives, margins, stocks, productivity, waste, and out-of-stock rates,</li> <li>Establish weekly schedules,</li> <li>Organize your team's work and provide support,</li> <li>Respect the group's commercial policy / build customer loyalty,</li> <li>Control compliance with hygiene and safety standards,</li> <li>Place orders, receive them, and manage stock.</li> </ul><br> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><p>With a minimum of a <strong>2-year degree</strong> in <strong>Commerce/Management</strong>, you have <strong>3 or more years</strong> of experience in <strong>modern Butchery</strong>, during which you have developed the following skills:</p><br><br><ul> <li>Merchandising, negotiation, and team management techniques,</li> <li>Ability to make suggestions to improve results,</li> <li>Reading dashboards and monitoring indicators.</li> </ul><br> <br><br> </div>
Morocco - Rabat
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<span><br>POSITION SUMMARY<br>Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.<br>Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Morocco - Rabat
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<span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Glovo
Morocco - Rabat
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Who we are <p>Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> Job Description <p>Job Ref ID: JR0086122</p><br><br><p><strong>Job Description</strong></p><br><br><p>If you’re here, it’s because you’re looking for an <strong>exciting ride</strong>. </p><br><br><p>A ride that will fuel up your ambitions to take on a <strong>new challenge and stretch yourself beyond your comfort zone.</strong> </p><br><br><p>We’ll deliver a <strong>non-vanilla culture built on talent, where we work to amplify the impact on millions of people</strong>, paving the way forward together. </p><br><br><p><strong>Not your usual app</strong>. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. </p><br><br><p>Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.</p><br><br><p><strong>What makes our ride unique? </strong></p><br><br><p><strong> Our culture and strong values. </strong></p><br><br><p><strong> Our career development philosophy. </strong></p><br><br><p><strong> Our commitment to being a force for good. </strong><br> </p><br><br><p>We have a vision: <strong>Building the largest marketplace in your city, to give access to anything in minutes</strong><strong>. </strong>And this is where your ride starts.</p><br><br><p><strong>YOUR MISSION</strong></p><br><br><p>an Account Manager, you’ll help partners grow by combining account management with the use of ads and promotions. You'll work closely with local restaurants to boost visibility, drive order growth, and improve retention, all while ensuring sustainable revenue acceleration in a fast-paced environment.</p><br><br><p><strong>THE JOURNEY </strong></p><br><br><ul><li>Onboard new partners on our platform by providing them with all the necessary tools and information to start working</li><li>Establishing relationships with new clients and maintaining and nurturing business relationships with existing clients to deliver the highest level of commercial and customer service to our partners</li><li>Gather all the insights from our partners to create an amazing experience for them and our customers, tackle problems to raise the bar</li><li>Drive deals to closure in a new business environment</li><li>Identifying accounts whose revenue may be shrinking to address any ‘at risk’ partners and reach out to these accounts to ensure they are retained</li><li>Retain and grow revenue from existing advertisers</li><li>Meet monthly and quarterly objectives defined by the company. Forecast and track key account metrics</li><li>Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop, and make a difference</li></ul> Qualifications <ul><li>Bachelor's degree in business, marketing or sales</li><li>Strong business knowledge. +1 year of account management</li><li>Excellent communication skills: Proficiency in French, English and Arabic</li><li>Detail-oriented, proactive, organized and autonomous</li><li>Negotiation skills</li><li>Data-driven profile</li><li>An empathetic, inclusive, and curious attitude</li><li>Self-starter who can work in a highly demanding environment (impossible is not Glovo, you make everything happen)</li><li>Ability to influence stakeholders to help achieve your goals</li><li>Experience with online productivity tools such as Office 365, Salesforce...</li><li>Experience in a high-growth digital startup business is a plus.</li></ul><p><strong>We believe driven talent deserves:</strong></p><br><br><ul><li><strong> </strong>Private health insurance to keep you at your peak.</li><li> Monthly Glovo credit to satisfy your cravings!</li><li>️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!</li><li> Online therapy and wellbeing benefits to ensure your mental well-being.</li></ul> Additional Information <br><p>At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. <strong>Learn more about our Leadership Principles </strong><strong><u>here</u></strong><strong>.</strong></p><br><br><p>Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.</p><br><br><p>Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).</p><br><br><p><strong>So, ready to take the wheel and make this the ride of your life?</strong><br>
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Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!</p><br><br> <br><br> </div>
Marriott Hotels & Resorts
Morocco - Rabat
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<span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities <br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Marriott Hotels & Resorts
Morocco - Rabat
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<span><br>JOB SUMMARY<br>Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 1 year experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Ensures knowledge and understanding of OSHA regulations are up to date.<br>• Oversees all lost and found procedures.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to ensure adequate supplies.<br>• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Works effectively with the Engineering department on guest room maintenance needs.<br>• Understands and complies with loss prevention policies and procedures.<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Assists in supervising an effective inspection program for all guestrooms and public space.<br>• Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.<br>• Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.<br>• Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.<br>Ensuring Exceptional Customer Service<br>• Handles guest problems and complaints seeking assistance from supervisor as necessary.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Sets a positive example for guest relations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Morocco - Rabat
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Responsible for bar/lounge daily shift operations and supervision of staff. Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently. Determines training needed to accomplish goals, then implements plan. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Bar/Lounge Operations<br>• Implements agreed upon beverage policy and procedures throughout the property.<br>• Manages in compliance with all local, state and Federal beverage and liquor laws.<br>• Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.<br>• Monitors adherence to all liquor control policies and procedures.<br>• Attends pre- and post-convention meetings as needed to understand group needs<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.<br>• Manages to achieve or exceed budgeted goals.<br>• Ensures compliance with all Bar/Lounge policies, standards and procedures.<br>• Maintains food handling and sanitation standards.<br>• Manages inventories according to budget and business levels.<br>• Assists with developing menus and promotions as necessary.<br>Leading Bar/Lounge Team<br>• Trains staff on liquor control policies and procedures.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures employees understand expectations and parameters.<br>• Communicates critical information to the Bar/Lounge staff regarding each event.<br>Ensuring Exceptional Customer Service<br>• Provides excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds effectively to guest problems and complaints.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Provides feedback to individuals in an effort to improve service performance.<br>• Reviews comment cards and guest satisfaction results with employees.<br>Managing Human Resource Activities<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in the development and implementation of corrective action plans.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Morocco - Rabat
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Marriott Hotels & Resorts
Morocco - Rabat
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.<br>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Rekrute
Morocco - Rabat
<h2 class="h5">Job description</h2>
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Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace.
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<br> Job : Position: <ul> <li>Ensure good management of the department,</li> <li>Achieve objectives, margins, stocks, productivity, breakage, and out-of-stock rates,</li> <li>Establish weekly schedules,</li> <li>Organize your team's work and provide support,</li> <li>Respect the group's commercial policy / build customer loyalty,</li> <li>Ensure compliance with hygiene and safety standards,</li> <li>Place orders, receive them, and manage stock.</li> </ul> <br> <br> <br> <br> Required profile : Profile sought:<p>With a minimum of a <strong>3-year degree</strong> in <strong>Commerce/Management</strong>, you have <strong>3 years or more</strong> of experience in the Grocery/Biscuit sector, during which you have developed the following skills:</p><br><br><ul><li>Merchandising, negotiation, and team management techniques,</li><li>Ability to make suggestions to improve results,</li><li>Ability to read dashboards and monitoring indicators.</li></ul><br> <br><br> </div>
St. Regis
Morocco - Rabat
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<span><br>JOB SUMMARY<br>Responsible for food and beverage daily operations, including Culinary, Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 6 years experience in food and beverage, culinary, event management, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in food and beverage, culinary, event management, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Supervises daily food and beverage shift operation and ensures compliance with all policies, standards and procedures.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Develops and oversees an order and purchase strategy for equipment and supplies.<br>• Supervises an effective monthly self-inspection program.<br>Developing and Maintaining Food and Beverage/Culinary Goals<br>• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.<br>• Reviews financial reports and statements to determine how food and beverage is performing against budget.<br>• Makes recommendations for funding of food and beverage equipment and renovations in accordance with brand business strategy.<br>• Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department’s financial performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>Developing and Maintaining Budgets<br>• Develops and manages food and beverage budget.<br>• Monitors the department’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.<br>• Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.<br>• Focuses on maintaining profit margins without compromising guest or employee satisfaction.<br>Leading Food and Beverage/Culinary Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.<br>• Identifies opportunities to increase profits and create value by challenging existing processes, encourages innovation and drives necessary change.<br>• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).<br>• Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage team. Ensures direct reports do the same for their team.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Reviews findings from comment cards and guest satisfaction results with food and beverage team and ensures appropriate corrective action is taken.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Empowers employees to provide excellent guest service.<br>• Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.<br>• Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).<br>• Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Marriott Hotels & Resorts
Morocco - Rabat
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Responsible for hotel laundry daily operations and services. Position directs and works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and clean work environment. Position strives to ensure guest and employee satisfaction while maximizing the department financial performance.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the laundry, housekeeping, or related professional area.<br>CORE WORK ACTIVITIES <br>Managing Department Operations and Budgets<br>• Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Supervising and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Ensures consistent workflow to minimize peaks and valleys in production.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>• Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.<br>• Supervises daily Laundry shift operations and ensures compliance with all policies, standards and procedures.<br>• Ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.<br>• Orders cleaning supplies and uniforms within budget.<br>• Understands the impact of department’s operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Participates in the management of department’s controllable expenses to achieve or exceed budgeted goals.<br>• Works effectively with the Engineering department on Laundry equipment maintenance needs.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.<br>• Operates all department equipment as necessary and reports malfunctions.<br>• Develops, maintains and uses effective back-up plans for breakdowns.<br>• Evaluates and implements new techniques, supplies and equipment.<br>Leading Discipline Teams<br>• Ensuring and maintaining the productivity level of employees.<br>• Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encouraging and building mutual trust, respect, and cooperation among team members.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Providing and Ensuring Exceptional Customer Service<br>• Providing services that are above and beyond for customer satisfaction and retention.<br>• Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>Managing and Conducting Human Resources Activities<br>• Ensuring employee success and event success recognitions are taking place in all shifts.<br>• Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Recruiting, interviewing, selecting, hiring, and promoting employees in the organization.<br>• Supervises staffing levels to ensure that operational needs and financial objectives are met.<br>• Effectively schedules employees to business demands and tracks employee time and attendance.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Manages employee progressive discipline procedures.<br>• Manages the employee performance appraisal process.<br>• Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Morocco - Rabat
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: State or Regional Massage License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Marriott Hotels & Resorts
Morocco - Rabat
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.<br>Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Marriott Hotels & Resorts
Morocco - Rabat
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.<br>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Rekrute
Morocco - Rabat
<h2 class="h5">Job description</h2>
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Job : <p>Your main tasks:</p><br><br><p>Quality and continuous improvement</p><br><br><ul><li>Perform regular checks of different departments and identify malfunctions.</li><li>Ensure the follow-up of corrective and preventive actions in coordination with the relevant managers.</li><li>Receive and process patient complaints, ensure their follow-up, and propose improvement actions.</li><li>Measure patient satisfaction through satisfaction surveys and manage improvement plans.</li><li>Calculate, analyze, and track QHSE indicators.</li><li>Prepare monthly reports and present the results to the Management Committee.</li><li>Participate in certification and continuous improvement processes.</li></ul><p>Document management system</p><br><br><ul><li>Participate in the writing, updating, and evolution of QHSE procedures and documents.</li><li>Ensure the deployment of procedures and monitor their proper application.</li><li>Conduct internal training on procedures and best practices.</li><li>Ensure the compliance of the document system, traceability, and adherence to processes.</li><li>Monitor the performance of the Quality Management System (QMS).</li></ul><p>Occupational Health, Safety and Environment (OHS & HSE)</p><br><br><ul><li>Participate in the implementation of regulatory requirements for Health, Safety, and Environment.</li><li>Lead actions to prevent occupational and environmental risks.</li><li>Monitor dosimetry:</li><li>ensure dosimeters are assigned to new employees;</li><li>check the results transmitted by the CNRP monthly;</li><li>ensure compliance with dosimeter usage rules.</li><li>Implement actions to prevent Blood Exposure Accidents (BEA) and conduct awareness sessions.</li><li>Participate in investigations following workplace accidents and ensure follow-up of action plans.</li><li>Contribute to the development and implementation of emergency plans.</li><li>Ensure the effectiveness of fire prevention systems.</li><li>Participate in the development and implementation of the HSE training plan.</li><li>Lead and manage the Occupational Health and Safety Committee (OHSC).</li><li>Update OHS and environmental risk analyses.</li><li>Exercise a duty to report any potential risk related to safety or the environment.</li></ul> <br> <br> Required profile : <ul><li>Master's degree (Bac+5) in Quality, Health, Safety, Environment, Risk Management, or equivalent.</li><li>Minimum of 3 years of experience in QHSE, ideally in the healthcare sector.</li><li>Good knowledge of quality management systems and HSE regulatory requirements.</li><li>Proficiency in office software and performance indicators.</li><li>Excellent analytical, organizational, and communication skills.</li><li>Team spirit, rigor, autonomy, and a focus on continuous improvement.</li></ul> <br><br> </div>
Marriott Hotels & Resorts
Morocco - Rabat
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway).<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: No high school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>