Admin Assistant Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Sorec</strong> is characterized by a <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central to the organization’s way of working. The company promotes high-quality working relationships, team cohesion and a close, supportive leadership style. This collaborative foundation is complemented by a <strong>moderate innovation focus</strong>, fostering initiative and openness to new ideas. A <strong>structured organizational framework</strong> supports operational efficiency, while competitive performance plays a more limited role. </p><br><br> <br> Job : <p>Reporting to the Reproduction and Breeding Manager, your main mission will be to contribute to the execution of the roadmap regarding genetic improvement and performance by supervising all processes related to equine health and reproduction.</p><br><br><p>As such, your main activities will be:</p><br><br><p><strong>Implementation of Equine Reproduction Objectives in Technical and Administrative Aspects and Horse Health for the Company</strong><br>- Ensure compliance with reproduction procedures to guarantee the quality and conformity of practices.<br>- Provide close gynecological monitoring of mares at the Stud Farm's reproduction center, ensuring their well-being and health.<br>- Guarantee the smooth running of the breeding season at the Stud Farm and in the reproduction centers in your region.<br>- Actively participate in organizing the allocation of resources, whether qualified personnel or stallions, within the reproduction centers affiliated with the Stud Farm.<br>- Ensure the completeness and accuracy of documentary databases in information systems, guaranteeing efficient information management.<br>- Maintain vigilant monitoring of supplies and quality of stocks related to reproduction, ensuring that necessary resources are available to support ongoing operations.<br><strong>Monitoring Horse Health and Well-being</strong><br>- Establish and follow a sanitary prophylaxis calendar to ensure preventive health of horses.<br>- Develop and monitor the feeding program, including distribution, to maintain adequate and balanced nutrition.<br>- Establish and monitor a farriery program to maintain the health of horses' hooves and feet.<br>- Provide curative treatments as needed to ensure the recovery of sick or injured horses.<br>- Supervise and follow up on interventions by contracted veterinarians to ensure appropriate medical care.<br>- Ensure the monitoring of supplies and the quality of stocks related to the management of stables and horses to maintain necessary resources.<br>- Establish and monitor a horse training program to ensure their physical condition, training, and well-being.<br><strong>Reporting and Performance Monitoring</strong><br>- Monitor reproduction indicators, collecting data and analyzing the performance of reproduction processes.<br>- Generate periodic reports on reproduction, providing quantitative information and trend analysis.<br><strong>Team Management</strong><br>- Supervise, lead, develop, and manage the performance of the team.</p><br><br> <br> Required profile : <p>As a potential candidate, you:</p><br><br><ul><li>Are a veterinarian by training with proven experience, ideally in the equine world;</li><li>Manage equine reproduction;</li><li>Have knowledge of reproduction and insemination procedures;</li><li>Manage horse feeding and the stables for breeding stallions;</li><li>Manage teams and drive performance;</li><li>Are results-oriented;</li><li>Are rigorous and have organizational skills.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Meski Invest - Riva Industries</strong> demonstrates a highly balanced corporate culture, with <strong>collaboration</strong> as its leading dimension, fostering strong human relationships, teamwork and close leadership. This people-oriented culture is supported by a strong focus on <strong>structure and operational excellence</strong>, where processes, rigor and quality are key priorities. The company also values <strong>performance</strong> and achievement, while maintaining openness to <strong>innovation</strong> and new ideas. This balance creates a work environment that is both people-centered, demanding and growth-oriented. </p><br><br> <br> Job : <p>Join a recognized company in the <strong>metalworking / steel industry</strong> as a <strong>Site Manager</strong>. Based in <strong>Beni Mellal</strong>, you will be an essential pillar of our organization, overseeing all operations of one of our strategic sites. This is a unique opportunity to leverage your leadership and expertise to ensure operational excellence and the development of our business.</p><br><br><p>Your main mission will be to ensure the <strong>global and efficient management of the site</strong>. This will involve managing teams, optimizing processes, ensuring compliance with safety and quality standards, while working towards achieving the economic and strategic objectives set by the company.</p><br><br><p>Your days will be structured by a variety of key responsibilities:</p><br><br><ul><li>Supervise and coordinate all operational activities of the site.</li><li>Lead and manage the existing teams, fostering a stimulating and collaborative work environment.</li><li>Ensure the <strong>quality</strong> of products and services, as well as compliance with delivery deadlines.</li><li>Implement and monitor performance indicators (<strong>KPIs</strong>) and propose areas for continuous improvement.</li><li>Ensure strict application of <strong>safety</strong> and environmental protection rules.</li><li>Manage administrative and financial aspects related to the site's activity.</li><li>Represent the company to local partners and clients.</li><li>Participate in defining and implementing the site's development strategy.</li></ul> <br> Required profile : <p>To be considered for this stimulating position, a <strong>Bachelor's degree (Bac +3)</strong> is required, ideally supplemented by training in <strong>Sales Administration</strong> or <strong>After-Sales Service (SAV)</strong>.</p><br><br><p>The company is looking for a personality who has acquired significant experience of <strong>3 to 5 years</strong> in similar roles, ideally within the metalworking or steel industry. Proven experience in team management and site management is a major asset.</p><br><br><p>Beyond your background, your skills will make the difference:</p><br><br><ul><li>Excellent <strong>leadership</strong> and team management skills.</li><li>Solid understanding of operational challenges and production management.</li><li>Strong sense of <strong>organization</strong>, planning, and problem-solving.</li><li>Strong communication and negotiation skills.</li><li>Ability to make informed decisions and manage under pressure.</li><li>Proficiency in computer tools and management software.</li><li>Good knowledge of the <strong>commercial</strong> and technical aspects of the sector would be a plus.</li></ul><p>If you are ready to take on a new professional challenge and fully commit to a role with responsibilities, this position is for you. Don't wait any longer and apply now by clicking the "Send my CV to the recruiter" button below.</p><br><br> <br><br> </div>

<p>In line with Safran Purchasing's strategy, the Purchasing Manager Operational Support and IT leads the Operational Support Department. They define the strategy, ensure the performance and transformation of Purchasing support activities, develop the service portfolio by integrating new activities, and improve economic performance through process optimization and digitalization. They are also responsible for the process of providing Safran Maroc's IT resources in coordination with the IT department.</p><p><strong>Main Missions</strong></p><p>1. Department Strategy and Governance:</p><ul><li>Defines the orientations, priorities, and objectives of the department in line with Safran Purchasing's strategy.</li><li>Leads governance, ensures the achievement of quality, cost, deadline, and compliance objectives, and reports on performance and risks.</li></ul><p>2. Development and Integration of New Activities:</p><ul><li>Defines the development strategy for the activity portfolio and identifies services to be pooled or transferred.</li><li>Evaluates integration conditions and supervises transition, startup, and stabilization phases.</li></ul><p>3. Economic Performance and Process Optimization:</p><ul><li>Drives economic performance improvement through process simplification, standardization, and optimization.</li><li>Monitors costs, productivity gains, and improvement plans.</li></ul><p>4. Management of Purchasing Operational Support Activities:</p><ul><li>Supervises transactional, administrative, and purchasing application support activities.</li><li>Ensures compliance with procedures, service commitments, and regulatory requirements, and validates non-production purchase orders within delegation limits.</li></ul><p>5. Digital Transformation:</p><ul><li>Defines and manages the department's digital roadmap.</li><li>Oversees the deployment of automation, RPA, data, and reporting solutions.</li></ul><p>6. Relations with Safran Purchasing and Client Companies:</p><ul><li>Acts as the interface with Safran Purchasing, international hubs, client companies, and internal clients.</li><li>Facilitates performance reviews, manages service commitments, and improvement plans.</li></ul><p>7. Safran Maroc Information System:</p><ul><li>Manages the IT resource provision process in coordination with the IT department.</li><li>Oversees IT support and ensures the availability, service continuity, and security of IT resources.</li></ul><p>8. Management, Skills, and Capitalization:</p><ul><li>Manages activity managers, develops skills, and participates in recruitment.</li><li>Ensures knowledge capitalization and business continuity.</li></ul><p>9. Budget, Risks, and Internal Control:</p><ul><li>Participates in budget preparation and manages expenses within their perimeter.</li><li>Manages operational and compliance risks, and ensures the application of internal control and audit follow-up.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Higher education BAC+5 in purchasing, supply chain, management, engineering, information systems, or equivalent field, with at least 10 years of experience in management and transformation functions.</p><p>Proven experience in directing a department, a shared services center, or an international perimeter, with management of activity managers and leadership of complex organizations.</p><p>Mastery of Purchasing and P2P processes, shared services models, operational governance, internal control, and risk management.</p><p>Ability to define a strategy, build and defend business cases, arbitrate resources, and drive economic performance, productivity, and cost reduction.</p><p>Good understanding of IT issues, particularly regarding user support, infrastructure, authorizations, service continuity, and IT security.</p><p>Demonstrated experience in digital transformation, process optimization, automation, data, and the management of cross-functional or international programs.</p><p>Assertive leadership, strong negotiation, influence, and change management skills, with professional proficiency in French and English.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Purpose</b> <br><p><span><span><span><span><span><span><span>To support the <span>Contact Center section across the entire network by handling customers’ inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers’ experience</span> ensuring productivity is in line with set measures and company’s adopted policies and procedures.</span></span></span></span></span></span></span></p><br><br><b>Key Result Responsibilities</b> <br><ul><li><span><span><span><span>Handles customers’ enquiries, requests and complaints in a positive effective manner whilst ensuring company’s branding and corporate image are reflected in a positive manner and as per approved quality standards. </span></span></span></span></li><li><span><span><span><span>Responds to customers’ incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company. </span></span></span></span></li><li><span><span><span><span>Provides accurate information about the company’s products and services; processes travel bookings, modifications and cancellations on reservations. </span></span></span></span></li><li><span><span><span><span>Handles customers’ complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.</span></span></span></span></li><li><span><span><span><span>As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.</span></span></span></span></li><li><span><span><span><span>Promotes the company’s products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.</span></span></span></span></li><li><span><span><span><span>Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively</span></span></span></span></li><li><span><span>Demonstrates thorough understanding of the Contact Center core activities &amp; functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.</span></span></li><li><span><span>Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity. </span></span></li><li><span><span>Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.</span></span></li><li><span><span>Performs any additional responsibilities as advised by the Line Manager/Supervisor.</span></span></li></ul><br>. <br><b>Qualifications (Academic, training, languages)</b> <br><ul><li><span><span><span><span>High School/Diploma or equivalent.</span></span></span></span></li><li><span><span><span><span>Capable of using technology systems and tools such as Microsoft Office.</span></span></span></span></li><li><span><span><span><span>Good in French ,English &amp; Arabic Languages; (Non-Arabic speakers to be considered based on Line Manager’s approval only).</span></span></span></span></li><li><span><span><span><span>No hearing or articulatory problems.</span></span></span></span></li></ul><br><b>Work Experience</b> <br><ul><li><span><span><span><span><span>No previous experience is required for this role; any experience would be treated as an advantage.</span></span></span></span></span></li><li><span><span><span>Capability of understanding market trends and channeling them leading to effective customer care solutions</span></span></span></li><li><span><span><span><span><span>Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of understanding customers’ problems and direct them in the right channel.</span></span></span></span></span></li><li><span><span><span><span><span>Ability to work for long hours and under pressure.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</span></span></span></span></span></li><li><span><span><span><span><span>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</span></span></span></span></span></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: State or Regional Massage License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Key Areas of Responsibility:<br>Build, enhance and maintain the engagement with CVRM scientific leaders (KEEs)<br>•<br>70% of time for field activities where 60% will be actually in the field engaging HCPs and external stakeholders across territory and brands (10% for preparation of visits and calls with KEEs for appointments)<br>•<br>2 times per week in the office to follow field activities with the medical head and establish the plan for KEEs visits .<br>•<br>Proactively identify HCPs with high levels of scientific expertise in local treatment practice to collaborate on specific medico marketing activities<br>•<br>Development and implementation of KEE engagement plan in collaboration with MSL/Medical/Line Manager and TA lead. Review with MSL/Medical/Line Manager this plan every quarter, develop KEE visits plan - this includes pre-call visit/engagement plan with clear objectives of visit, key points discussion for the visit, data to be shared and discussed with the KEE for each KEE in the list.<br>•<br>Develop own scientific knowledge for discussion on all aspects of the data to be shared with KEE in a scientific, objective and balanced way through 1:1 discussion. Prepare for such interactions with peer group discussions. Respond to unsolicited requests for information about unapproved AZ products or unapproved uses of approved products, presenting such information in an objective, scientifically balanced, substantiated manner. Develop database of Key opinion leaders and also provide recommendations for advisory board participation<br>•<br>To proactively provide scientific updates and information to KEEs and identify the relevance of the data to the scientific community.<br>•<br>Jointly develop the market/local EE engagement plan with other MSLs, identify and segment KEEs according to their scientific interest and related affiliations and build the EE network pre- and post-launch<br>•<br>Participate on a cross functional way to the brand team of the TA<br>Build and maintain trust-based relationships with CVRM external stakeholders Develop or initiate scientific programs to explore unmet medical needs in priority disease area(s)</p><br><p>Build AZ relationship with key external stakeholders (e.g. patient advocacy groups, key medical organisations, hospital pharmacy). Find opportunities to collaborate with such external stakeholders. Provide scientific support in CME events and through appropriate medical sponsorships/partnership.<br>•<br>Act as scientific expert in the disease area(s) by presenting therapeutic updates to external stakeholders<br>•<br>Assisting with the facilitation of local research projects<br>•<br>Work with HCPs in scientific activities that help advance disease understanding<br>•<br>Identify and recommend KEEs for Advisory Boards.<br>•<br>Identify potential speakers and train speakers as appropriate.<br>•<br>Interact in the field with the medical community in the context of various medical projects, such as clinical trials, , ESRs, scientific exchange meetings<br>•<br>Discuss potential involvement in Local Medical Research such as ESR and RWEs<br>•<br>Respond to unsolicited off label questions from KEEs.<br>Act as scientific expert in priority CVRM area(s) for internal stakeholders</p><br><p>Continuously acquire and update necessary scientific knowledge on therapeutic area and relevant compounds.<br>•<br>Provide the AZ internal stakeholders with an understanding of the local medical community, clinical practice, trends and real or perceived gaps in current scientific knowledge and medical treatment, competitor information<br>•<br>Provide regular update on partnerships with HCPs, as speakers, or in the context of medical projects<br>•<br>Initiate and conduct appropriate AZ staff training &amp; development on information regarding current and emerging clinical data and emerging trends in clinical medicine and practice within TA<br>•<br>Sharing KEEs’ insights to the brand team meetings and provide input for the development of company’s<br>Medical and Brand plans<br>•<br>To work with internal cross functional team on formulary listing.<br>•<br>Provide scientific support at AZ sponsored educational events<br>•<br>Gather, monitor and share competitor knowledge that may affect company strategies<br>•<br>Planning and executing regional medical activities during the product launch processes.<br>Continuously demonstrate development of scientific expertise in CVRM disease area(s) of company focus<br>•<br>Attend relevant scientific congresses and HCP meetings to gather new knowledge on AZ compounds, competitor information and therapeutic area<br>•<br>Positive engagement and response to coaching and feedback received from MSL manager and TA lead.<br>•<br>In daily work takes time to reflect on customer interactions and works on areas agreed with MSL manager as priorities for development. Develop functional capability in the role<br>•<br>Proactively demonstrate the AZ Values<br>•<br>Identify areas for self-development and discuss developmental needs with line manager using the<br>70-20- 10 principle (experiential learning, coaching/networking/relationship-based learning and class room training)Active participation in AZ training, projects, and meetings depending on development needs<br>Compliance with relevant company and industry code of Conduct and also to comply with local country codes<br>•<br>Keep regular update and operate within the relevant Codes of Conduct, Ethical Interactions (EI), including GPEI and SOPs, AZ Global MSL Guide<br>•<br>Be sure to understand AZ policies when engage to KEEs and external stakeholders<br>•<br>Assignment of MSL required job role over SABA Cloud<br>Minimum Criteria and Competencies<br>•<br>In Case of External: •minimum 2 to 3 years of experience in a similar role in Medical Affairs<br>•<br>Rare Disease experience is a huge asset.<br>•<br>In case of Internal: minimum 18 months of experience within AstraZeneca<br>•<br>Successful achievement records for last years<br>•Advanced scientific degree or in a life science, with clinical knowledge of assigned therapeutic area.<br>•<br>Ability to interact and manage a range of stakeholders both internally and externally<br>•<br>Driving License<br>•<br>Medical aspiration in the IDP is suitable<br>•<br>knowledge of presentation, negotiation and leadership techniques;<br>•<br>Skill in interpersonal network relationship with internal and external customers;<br>•<br>Demonstrate excellent oral and written communication skills;<br>•<br>Availability for business trips.<br>•<br>English fluency.<br>•<br>No disciplinary actions or misconduct report during last 1 year.<br>•</p><br><p><b>Date Posted</b></p><br>14-Jul-2026<p><b>Closing Date</b></p><br>21-Jul-2026<p>AstraZeneca embraces diversity and equality of opportunity. &nbsp;We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. &nbsp;We believe that the more inclusive we are, the better our work will be. &nbsp;We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. &nbsp;We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Air Arabia</strong> is defined by a deeply <strong>human and collaborative</strong> culture, where trust, teamwork, and mutual support guide everyday operations.<br> Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees.<br> This people-centric mindset is reinforced by strong <strong>structure and process discipline</strong>, essential for quality, reliability, and safety in aviation.<br> <strong>Performance</strong>, ambition, and a healthy competitive spirit contribute to the company’s drive, while <strong>innovation</strong> supports continuous improvement in a fast-evolving industry. </p><br><br> <br> Job : <p><u><strong>Job purpose:</strong></u></p><br><br><p>To support the Contact Center section across the entire network by handling customers' inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers' experience ensuring productivity is in line with set measures and company's adopted policies and procedures.</p><br><br><p><u><strong>Key Result Responsibilities:</strong></u></p><br><br><ul><li>Handles customers' enquiries, requests and complaints in a positive effective manner whilst ensuring company's branding and corporate image are reflected in a positive manner and as per approved quality standards.<br>&nbsp;</li><li>Responds to customers' incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company.<br>&nbsp;</li><li>Provides accurate information about the company's products and services; processes travel bookings, modifications and cancellations on reservations.<br>&nbsp;</li><li>Handles customers' complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.<br>&nbsp;</li><li>As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.<br>&nbsp;</li><li>Promotes the company's products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.<br>&nbsp;</li><li>Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively.</li><li>Demonstrates thorough understanding of the Contact Center core activities &amp; functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.<br>&nbsp;</li><li>Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity.<br>&nbsp;</li><li>Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.<br>&nbsp;</li><li>Performs any additional responsibilities as advised by the Line Manager/Supervisor.</li></ul> <br> Required profile : <p><u><strong>Qualifications:</strong></u></p><br><br><ul><li>High School/Diploma or equivalent.</li><li>Capable of using technology systems and tools such as Microsoft Office.</li><li>Good in English ,Frensh &amp; Arabic Languages .</li><li>No hearing or articulatory problems.</li></ul><p><u><strong>Work experience:</strong></u></p><br><br><ul><li>No previous experience is required for this role; any experience would be treated as an advantage.</li><li>Capability of understanding market trends and channeling them leading to effective customer care solutions</li><li>Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.</li><li>Capable of understanding customers' problems and direct them in the right channel.</li><li>Ability to work for long hours and under pressure.</li><li>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</li><li>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Purpose</b> <br><ul><li>To act as the focal point for customers/Agents/GSAs in terms of product and services inquiries, complaints, flight alerts and disruptions across the entire network.&nbsp;</li><li>Assists in monitoring systems, identifies and resolves problems and supports in executing action plans to increase sales and enhance customers’ experience ensuring productivity is in line with set measures and company’s adopted policies and procedures.</li></ul><br><b>Key Result Responsibilities</b> <br><ol><li>Acts as the first contact for customers/travel agents/GSAs with respect to inquiries, information, different types of requests, complaints, etc. and ensures all communication and exchanged information are in line with Company’s standards.&nbsp;</li><li>Supports the Contact Center teams by responding to inquiries raised from different channels such as: calls, website, email, social media, online chat and messaging applications.</li><li>Assesses customers’/travel agents’ needs and channels them in the right direction ensuring timely and satisfactory closures of their cases.&nbsp; Follows up with customers/travel agents and internal departments as necessary.</li><li>Provides accurate information about products and services including policies, tickets, reservation, ancillaries, onboard products and services.</li><li>Assists in handling special class bookings related to FAM trips, barter tickets, incentives, complimentary tickets as per the agreed policies and procedures and coordinates with all stakeholders to take the necessary approvals and validations.</li><li>Supports travel agents on system related matters including activation/deactivation of accounts, creation of users, password resets, etc. Coordinates with the relevant stakeholders and escalates any issues as and when necessary.</li><li>Assists in handling delayed, cancelled and disrupted flights cases, in a timely and professional manner in terms of connection inquiries, availability of alternate flights, and hotel accommodation for long transits. Coordinates with Operations/Dispatch on necessary changes and approvals.</li><li>Assists in sending flight disruption alerts and notifications to customers and all stakeholders using SMS and email alerts; rectifies misconnections in case of cancellations, delays and early departures by coordinating with Operations/Transfer Desk.</li><li>Develops/maintains effective and good relationships with other departments and stakeholders to ensure their support when needed.&nbsp;</li><li>Keeps abreast with market trends in sales and customer services; conducts customer surveys as needed and recommends implementations to improve performance and enhance customers’ experience.</li><li>Performs any additional responsibilities as advised by the Supervisor/Line Manager.</li></ol><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li>High School/Diploma or equivalent; Bachelor degree in a related stream is preferred.</li><li>Capable of using technology systems and tools; proficient in Microsoft Office.</li><li>Fluent in English, Frensh &amp; Arabic&nbsp;</li></ul><br><b>Work Experience</b> <br><ul><li>2+ years of related working experience in a similar role in &nbsp;customer service or support in any service industry, preferably in aviation.</li><li>Possesses effective communication skills.</li><li>Cost-oriented, possesses effective persuasive and problem-solving skills.</li><li>Employs technical expertise and interpersonal relations to execute new initiatives and achieve objectives.</li><li>Capable of understanding customers’ needs and directing them in the right channel.</li><li>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</li><li>Ability to work for long hours and under pressure.</li><li>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Recreation Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>HUIR – International University Hospital of Rabat</strong> operates within a predominantly <strong>collaborative culture</strong>, where people, trust, and teamwork are central to daily practices. The hospital promotes a close and supportive management style focused on empowerment, guidance, and collective commitment. This collaborative foundation is reinforced by a strong <strong>innovation dimension</strong>, encouraging initiative, experimentation, and continuous improvement. It is supported by structured processes ensuring reliability and efficiency, while competitive dynamics play a clearly secondary role. </p><br><br> <br> Job : <p>Reporting to the Directorate of Medical Affairs, the <strong>Head of Pole Development and Organization</strong> will support the structuring and operational deployment of the medical, surgical, medico-technical, and outpatient poles of the Rabat International University Hospital.</p><br><br><p>They will contribute to the design of medical-nursing organizations, the formalization of patient pathways, and the coordination of cross-functional projects related to the opening and ramp-up of the institution. They will act as an interface with medical, nursing, administrative teams, and support directorates to ensure coherent, smooth, and appropriate organizations aligned with HUIR's ambitions.</p><br><br><p><strong>Responsibilities:</strong></p><br><br><p><strong>Participate in the structuring and development of medical poles:</strong></p><br><br><ul><li>Contribute to defining the target organization of medical, surgical, medico-technical, and outpatient poles.</li><li>Formalize activity scopes, responsibilities, operating procedures, and interfaces between poles.</li><li>Support the structuring of medical specialties in line with the institution's medical project.</li><li>Participate in identifying priority activities for development according to HUIR's medical strategy.</li><li>Contribute to defining the governance models for the poles: meetings, decision-making processes, reporting, and monitoring indicators.</li><li>Oversee action plans related to the launch, development, and ramp-up of the poles.</li><li>Prepare meetings with medical directors, practitioners, nursing teams, and support directorates.</li></ul><p><strong>Participate in the design and optimization of medical-nursing organizations:</strong></p><br><br><ul><li>Contribute to designing the organizational models of the poles in conjunction with the Directorate of Medical Affairs, the Nursing Directorate, and relevant directorates.</li><li>Analyze the alignment between activity needs, medical resources, and paramedical resources.</li><li>Identify the organizational needs necessary for the smooth operation and ramp-up of the poles.</li><li>Optimize care pathways, patient flows, and operational interfaces.</li><li>Contribute to formalizing procedures, operating methods, and support materials necessary for pole organization.</li><li>Propose improvement actions to enhance the fluidity, quality, and efficiency of medical-nursing organizations.</li><li>Alert the Directorate of Medical Affairs about organizational risks, bottlenecks, and necessary decisions.</li></ul><p><strong>Contribute to the organization of patient pathways:</strong></p><br><br><ul><li>Participate in defining and formalizing patient pathways by specialty, service line, or pole, in close collaboration with the Nursing Directorate.</li><li>Identify critical interfaces between consultations, admissions, hospitalization, outpatient care, operating rooms, medico-technical platforms, billing, and patient discharge.</li><li>Improve pathways in coordination with medical, nursing, administrative, and support teams.</li><li>Identify risks that could impact the quality, safety of care, or continuity of treatment.</li><li>Contribute to implementing a patient-centered organization that meets the institution's quality standards.</li></ul><p><br><strong>Ensure cross-functional coordination of projects related to the poles:</strong></p><br><br><br><ul><li>Monitor the progress of projects related to the opening, structuring, and ramp-up of the poles.</li><li>Prepare, organize, and participate in cross-functional working meetings.</li><li>Formalize minutes, decisions, action plans, assigned responsible parties, and deadlines.</li><li>Ensure follow-up on commitments made with various stakeholders and facilitate the resolution of bottlenecks.</li></ul> <br> Required profile : <ul><li>Master's degree (Bac +5) in healthcare management, hospital administration, public health, care organization, project management, or equivalent.</li><li>Proven experience of at least 3 years in a healthcare facility, medical department, hospital project management, or care organization.</li><li>Good knowledge of the functioning of healthcare and hospital structures in Morocco.</li><li>Good understanding of issues related to HIS (Hospital Information System), quality, admissions, billing, and medico-economic interfaces.</li><li>Proficiency in project management principles, cross-functional coordination, and change management.</li><li>Analytical, synthesis, and formalization skills.</li><li>Proficiency in basic office software, especially Word, Excel, and PowerPoint.</li><li>Rigor, methodology, sense of priorities, and autonomy.</li><li>Strong interpersonal skills with medical, paramedical, administrative, and institutional stakeholders.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Université Internationale de Rabat (UIR)</strong> operates within a <strong>strongly performance-driven and competitive culture</strong>, where ambition, academic excellence and institutional reputation are key success drivers. This environment is reinforced by a <strong>significant innovation dimension</strong>, promoting research, experimentation and the development of high-impact projects. The culture is further supported by a <strong>collaborative approach</strong>, encouraging team engagement, knowledge sharing and close leadership. To a lesser extent, structured processes help ensure operational efficiency and reliability across academic and administrative activities. </p><br><br> <br> Job : <p>Ensure the legal security of the Group's activities, support the various entities in their projects, and guarantee the compliance of acts, decisions, and operations with applicable legal, regulatory, and statutory provisions. Participate in the governance of the Group's companies and structures, as well as in the management of legal documents and the protection of intangible assets.</p><br><br><p><span><u><strong>Main Responsibilities</strong></u></span></p><br><br><p><span><u>1. Legal advice and assistance</u></span></p><br><br><ul><li>Ensure legal and regulatory watch in the Group's business areas</li><li>Advise operational departments on legal issues encountered</li><li>Analyze legal risks related to projects and formulate recommendations</li><li>Participate in drafting legal notes, consultations, and opinions</li></ul><p><span><u>2. Contract management</u></span></p><br><br><ul><li>Draft, analyze, and secure contracts and agreements</li><li>Ensure the follow-up of the contract lifecycle</li><li>Ensure compliance of contractual commitments</li><li>Participate in dispute resolution and litigation handling in coordination with external counsel</li></ul><p><span><u>3. Governance and legal secretarial services</u></span></p><br><br><ul><li>Prepare and organize meetings of governance bodies (General Assemblies, Boards of Directors, Supervisory Boards, Management Boards, Specialized Committees, etc.)</li><li>Draft minutes, reports, resolutions, and other corporate documents</li><li>Ensure follow-up of corporate mandates and legal obligations of directors</li><li>Carry out legal and administrative formalities with competent administrations and organizations</li><li>Ensure compliance with governance rules and statutory provisions</li></ul><p><span><u>4. Company management and corporate operations</u></span></p><br><br><ul><li>Ensure legal follow-up of subsidiaries and Group entities</li><li>Prepare and monitor routine and exceptional legal operations: company formations, statutory modifications, appointments, mandate renewals, restructurings, capital increases, etc.</li><li>Maintain legal registers and corporate documentation</li></ul><p><span><u>5. Legal document management and archives</u></span></p><br><br><ul><li>Organize, classify, and ensure the conservation of legal documents (physical and digital)</li><li>Ensure the updating and reliability of legal document databases</li><li>Participate in digitalization projects for legal documents and processes</li><li>Ensure traceability and accessibility of strategic legal documents</li></ul><p><span><u>6. Intellectual property</u></span></p><br><br><ul><li>Ensure follow-up of the trademark portfolio and other intellectual property rights</li><li>Coordinate formalities for filing, renewal, and protection of trademarks</li></ul><p><span><u>7. Personal data protection</u></span></p><br><br><ul><li>Ensure compliance of personal data processing with applicable legal and regulatory provisions, particularly law No. 09-08</li><li>Support Group entities in complying with personal data protection regulations</li><li>Ensure follow-up of formalities and declarations with the CNDP</li><li>Participate in the development and implementation of internal procedures relating to personal data protection</li><li>Raise awareness and advise stakeholders on obligations related to personal data protection</li><li>Identify and contribute to managing legal risks related to the processing of personal data</li></ul><p><span><u>8. Insurance management</u></span></p><br><br><ul><li>Ensure administrative and legal follow-up of the Group's insurance portfolio</li><li>Participate in analyzing the insurance coverage needs of the Group's various entities</li><li>Coordinate relations with brokers, insurance companies, and other stakeholders</li><li>Ensure follow-up of insurance policy renewals and verify the adequacy of coverage</li><li>Participate in the management and follow-up of claims in coordination with relevant stakeholders</li><li>Contribute to the identification and coverage of risks that could affect the Group's activities and assets.</li></ul> <br> <br> Required profile : <p><span><u><strong>Education</strong></u></span></p><br><br><ul><li>Master's degree (Bac+5) in business law, corporate law, or equivalent</li><li>Experience in governance, compliance, or corporate law would be an asset</li></ul><p><span><u><strong>Experience</strong></u></span></p><br><br><ul><li>Minimum 5 to 8 years of experience in a legal department, law firm, or structured group</li></ul><p><span><u><strong>Technical Skills</strong></u></span></p><br><br><ul><li>Proficiency in business law</li><li>Proficiency in legal and contractual drafting</li><li>Good knowledge of legal formalities and legal secretarial services</li><li>Knowledge of compliance and legal risk management issues</li><li>Proficiency in office tools and document management solutions</li><li>Knowledge of regulations regarding personal data protection</li><li>Knowledge of insurance management and risk coverage mechanisms</li></ul><p><span><u><strong>Personal Qualities</strong></u></span></p><br><br><ul><li>Rigor and organizational skills</li><li>Excellent writing and interpersonal skills</li><li>Analytical and synthesis skills</li><li>Sense of confidentiality</li><li>Autonomy and proactivity</li><li>Ability to work in a team and interact with high-level stakeholders (internal and external)</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Cnexia</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. It also integrates an <strong>innovation component</strong> that encourages initiative, adaptability and experimentation. Finally, a structured <strong>organizational culture</strong> underpins the whole by ensuring process rigor, reliability and operational efficiency. </p><br><br> <br> Job : <p><strong>Position Summary</strong></p><br><br><p>CNEXIA is seeking a Shared Team Lead to oversee and support multidisciplinary technology teams. This role is primarily focused on people management, team leadership, and operational administration while serving as a trusted partner to our client and technical teams.</p><br><br><p>The ideal candidate combines strong leadership and organizational skills with a solid understanding of software development and Agile delivery practices. While this is not a hands-on technical role, the Shared Team Lead must be comfortable operating in a technology environment, understanding technical discussions, and supporting teams composed of developers and technology professionals.</p><br><br><p><strong>Key Responsibilities</strong></p><br><br><p><strong>People Management</strong></p><br><br><ul><li>Lead, coach, and support team members across multiple technology functions.</li><li>Conduct regular one-on-one meetings and performance reviews.</li><li>Define and monitor individual development plans.</li><li>Support employee engagement, retention, and career growth.</li><li>Identify training and development needs within the team.</li><li>Manage attendance and leave requests.</li><li>Address employee concerns and facilitate conflict resolution when needed.</li></ul><p><strong>Team Operations &amp; Administration</strong></p><br><br><ul><li>Ensure compliance with internal policies, procedures, and reporting requirements.</li><li>Maintain accurate team documentation and administrative records.</li><li>Support onboarding and offboarding activities.</li><li>Coordinate staffing requirements and resource allocation with stakeholders.</li><li>Participate in recruitment activities, including interviews and candidate assessments.</li></ul><p><strong>Stakeholder Management</strong></p><br><br><ul><li>Act as the primary people-management point of contact for assigned teams.</li><li>Collaborate closely with technical teams including Product Owners, Scrum Masters, Project Managers, and department leaders.</li><li>Escalate operational challenges when necessary.</li></ul><p><strong>Agile &amp; Technology Environment Support</strong></p><br><br><ul><li>Understand Agile principles, frameworks, and delivery practices.</li><li>Support teams working in Agile environments.</li><li>Understand team objectives, delivery challenges, and dependencies.</li><li>Communicate effectively with developers, architects, QA engineers, Product Owners, Scrum Masters, and Project Managers.</li><li>Support continuous improvement initiatives across teams.</li></ul><br> <br> <br> Required profile : <strong>Job Offer Description</strong><br><p><strong>Position Summary</strong></p><br><br><p>CNEXIA is seeking a Shared Team Lead to oversee and support multidisciplinary technology teams. This role is primarily focused on people management, team leadership, and operational administration while serving as a trusted partner to our client and technical teams.</p><br><br><p>The ideal candidate combines strong leadership and organizational skills with a solid understanding of software development and Agile delivery practices. While this is not a hands-on technical role, the Shared Team Lead must be comfortable operating in a technology environment, understanding technical discussions, and supporting teams composed of developers and technology professionals.</p><br><br><p><strong>Key Responsibilities</strong></p><br><br><p><strong>People Management</strong></p><br><br><ul><li>Lead, coach, and support team members across multiple technology functions.</li><li>Conduct regular one-on-one meetings and performance reviews.</li><li>Define and monitor individual development plans.</li><li>Support employee engagement, retention, and career growth.</li><li>Identify training and development needs within the team.</li><li>Manage attendance and leave requests.</li><li>Address employee concerns and facilitate conflict resolution when needed.</li></ul><p><strong>Team Operations &amp; Administration</strong></p><br><br><ul><li>Ensure compliance with internal policies, procedures, and reporting requirements.</li><li>Maintain accurate team documentation and administrative records.</li><li>Support onboarding and offboarding activities.</li><li>Coordinate staffing requirements and resource allocation with stakeholders.</li><li>Participate in recruitment activities, including interviews and candidate assessments.</li></ul><p><strong>Stakeholder Management</strong></p><br><br><ul><li>Act as the primary people-management point of contact for assigned teams.</li><li>Collaborate closely with technical teams including Product Owners, Scrum Masters, Project Managers, and department leaders.</li><li>Escalate operational challenges when necessary.</li></ul><p><strong>Agile &amp; Technology Environment Support</strong></p><br><br><ul><li>Understand Agile principles, frameworks, and delivery practices.</li><li>Support teams working in Agile environments.</li><li>Understand team objectives, delivery challenges, and dependencies.</li><li>Communicate effectively with developers, architects, QA engineers, Product Owners, Scrum Masters, and Project Managers.</li><li>Support continuous improvement initiatives across teams.</li></ul><br><strong>Required Competencies and Experience</strong><br><p><strong>Required Qualifications</strong></p><br><br><ul><li>Bachelor's degree in Computer Science, Information Technology, Engineering, Business Management, or a related field.</li><li>Proven experience in people management, team leadership, or operational management.</li><li>Strong understanding of Agile methodologies.</li><li>Excellent communication, coaching, and interpersonal skills.</li><li>Strong organizational and administrative capabilities.</li><li>Bilingual: fluent French and English</li></ul><p><strong>Preferred Qualifications</strong></p><br><br><ul><li>Experience leading cross-functional or shared-service teams.</li><li>Engineering degree or Masters degree in Computer Science, Information Technology, Engineering, Business Management, or a related field.</li><li>Agile certifications (PSM, CSM, SAFe, or equivalent).</li><li>Experience in software development, business analysis, project management, or technical leadership.</li><li>Knowledge of modern software delivery practices and technology environments.</li><li>Familiarity with tools such as Jira, Confluence or similar platforms.</li></ul><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Université Internationale de Rabat (UIR)</strong> operates within a <strong>strongly performance-driven and competitive culture</strong>, where ambition, academic excellence and institutional reputation are key success drivers. This environment is reinforced by a <strong>significant innovation dimension</strong>, promoting research, experimentation and the development of high-impact projects. The culture is further supported by a <strong>collaborative approach</strong>, encouraging team engagement, knowledge sharing and close leadership. To a lesser extent, structured processes help ensure operational efficiency and reliability across academic and administrative activities. </p><br><br> <br> Job : <p>As part of the development of our continuing education activities and the strengthening of our relationships with companies, we are recruiting <strong>a Head of Development, Continuing Education and Business Relations</strong> - <strong>Casa Campus</strong></p><br><br><p>Main missions:</p><br><br><p><strong>1. Commercial Development and Activity Development (Priority Mission)</strong></p><br><br><ul><li>Develop continuing education activities to achieve revenue, participant recruitment, and program growth objectives.</li><li>Define, implement, and manage commercial and marketing actions (BtoB &amp; BtoC) in coordination with the relevant teams.</li><li>Ensure multi-channel commercial prospecting (phone, email, events, professional networks, partnerships, etc.) and develop a portfolio of prospects and companies.</li><li>Manage the entire commercial cycle: lead qualification, follow-ups, appointments, negotiation, conversion, contracting, registrations, invoicing, and payment tracking.</li><li>Ensure commercial follow-ups and debt collection in collaboration with the relevant departments.</li><li>Develop and retain relationships with partner companies, identify new opportunities, and contribute to the development of new programs.</li><li>Manage commercial dashboards, monitor KPIs (leads, conversion rates, revenue, participants, payments, satisfaction, etc.), and implement necessary corrective actions.</li><li>Conduct market research to adapt the offering and strengthen the positioning of Continuing Education.</li></ul><p><strong>2. Management of Continuing Education Programs</strong></p><br><br><ul><li>Ensure the pedagogical and administrative coordination of programs, from registration to graduation.</li><li>Plan training sessions, coordinate instructors, and ensure the smooth running of classes.</li><li>Supervise exams, defenses, grades, certifications, and graduation processes.</li><li>Ensure the quality of the participant experience and monitor the careers of graduates.</li></ul><p><strong>3. Quality, Accreditations, and Continuous Improvement</strong></p><br><br><ul><li>Supervise syllabus management and ensure program compliance with academic standards.</li><li>Participate in accreditation processes (AACSB, EQUIS, AMBA) and continuous improvement initiatives.</li><li>Implement and monitor dashboards as well as academic, commercial, and operational performance indicators.</li></ul><p><strong>4. Business Relations, Events, and Institutional Coordination</strong></p><br><br><ul><li>Develop relationships with companies, partners, and Alumni to strengthen the Executive ecosystem.</li><li>Organize events, conferences, ceremonies, and Study Trips, and support participants during international mobility.</li><li>Ensure coordination with the Rabat campus, participate in institutional meetings, and ensure alignment with the Rabat Business School strategy.</li></ul> <br> <br> Required profile : <p><strong>Behavioral Skills</strong></p><br><br><ul><li>Strong results orientation with the ability to achieve revenue and recruitment targets</li><li>Excellent interpersonal skills, service-oriented, independent, and rigorous in carrying out tasks</li><li>Good coordination, organization, and project management skills</li></ul><p><br><strong>Operational Skills</strong></p><br><br><ul><li>Excellent skills in prospecting, negotiation, sales management, and partnership development</li><li>Proficiency in office tools, CRM, and information systems</li><li>Proficiency in French and English, both written and spoken</li></ul><p><strong>Profile</strong></p><br><br><p>Master's degree (Bac+5) in Management, Commerce, Marketing, Business Administration, or equivalent field<br>Proven experience in business development, client relations, and/or continuing education</p><br><br> <br><br> </div>

<p>The Senior Research Associate will support the implementation of an impact evaluation conducted by a team of international researchers in partnership with the Ministry of National Education, Preschool and Sports (MENPS). This position will be based in our offices at the University Mohammed VI Polytechnic campus in Rabat.</p><p>The MEL works in close collaboration with the public, private, NGO, and philanthropic sectors in Morocco to conduct evaluations that speak to their priorities and share rigorous evidence to inform their decisions.</p><p>The position offers a unique opportunity for the Senior Research Associate to support the research infrastructure of the Morocco Innovation and Evaluation Lab and assist the research project in the design and implementation of impact evaluations as well as data collection, management, and analysis, in an organization undertaking cutting-edge development research.</p><p>The Senior Research Associate will be directly supervised by the MEL s Director and the Research Manager. The Senior RA will work closely with senior staff from J-PAL and CID, academic researchers and other field staff to perform a variety of research tasks. This research project is an experimental evaluation in the field of education, conducted by affiliated and international researchers, including Andreas de Barros (University of California Irvine), and Zakaria Mansouri (Ibn Tofail University).</p><b>Key Responsibilities:</b><p>The Senior Research Associate is responsible for the supervision of the project and its successful implementation in the field, which includes:</p><ul><li>Propose and, as appropriate, implement innovations in the different stages of a project in coordination with Principal Investigators;</li><li>Maintain and grow effective relationships with partner organizations;</li><li>Oversee and lead the field research activities, including the implementation of the evaluation, according to the research design in coordination with partners;</li><li>Supervise a maximum of two Research Associates working on the projects;</li><li>Assist with hiring survey firms, including drafting terms of reference;</li><li>Liaising with field staff running the evaluations and collaborating with them including travel to research field sites;</li><li>Conduct background research in conjunction with field research activities;</li><li>Designing survey questionnaires, conducting qualitative research, refining study design and surveying instruments;</li><li>Supervise in person or phone data collection and ensure the good quality of the data;</li><li>Assist with the preparation of administrative databases;</li><li>Assist with data cleaning and preliminary data analysis; and</li><li>Any other work assigned by Principal Investigators.</li></ul><p>He/she will also be responsible for ensuring good communication and organization on a daily basis:</p><ul><li>Facilitate, strengthen and maintain effective and efficient communication as the primary contact point with Principal Investigators;</li><li>Provide periodic updates on project activities to PIs and subject experts;</li><li>Participate in the planning and design of any outreach activities;</li><li>Ensure that project activities are on schedule and prepare project update reports according to agreements with funders and partners.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>A Master's Degree in economics, public policy, mathematics, statistics or related technical fields including training in microeconomics, econometrics, statistics, and advanced mathematics; Graduate-level coursework in economics is a plus.</p><p>Minimum 3 years of relevant experience, including 2 years of research experience; Experience with STATA and/or R data analysis software is a must; experience interpreting data analysis; experience with academic writing; Experience with budget management is a plus; Experience with living in Morocco is a strong advantage.</p><p>Very strong quantitative, organisational, and communication skills are necessary; Fluency in French and in English. Arabic command is a strong advantage; Flexible, self-motivating, able to manage multiple tasks efficiently, and a team player; Demonstrated ability to manage high-level relationships with partner organisations; Familiarity with evaluation methods and randomized controlled trials preferred; Ability to work under pressure and meet deadlines.</p>

<p>Epiroc Maroc is recruiting a Logistics Coordinator (M/F) reporting to the "Epiroc Group Supply Chain" organization. As part of strengthening our Supply Chain activities, we are looking for a Logistics Coordinator to provide logistical support to the sales company in all aspects of the Supply Chain, to support the team in the daily management of logistics operations, and to contribute to the continuous improvement of operational performance, both in the local market and in relation to direct sales made in North African countries.</p><p>The position holder will also be responsible for ensuring local adherence to international trade compliance rules, promoting and optimizing the use of free trade agreements, and ensuring effective stock flow monitoring.</p><p><strong>MAIN MISSIONS</strong></p><ul><li>Monitor incoming flows according to predefined transport modes, respecting established delivery routines, with the aim of maximizing shipment consolidation and optimizing transport costs.</li><li>Ensure daily monitoring of open order reports, in coordination with the teams of the different Distribution Centers, in order to detect errors, anticipate necessary corrections, and ensure smooth and regular processing of automated and ad-hoc shipments.</li><li>Support the Supply Chain Manager in the local implementation of trade compliance processes (sanctioned parties, customs codes), document preservation, and procedure formalization, in line with Group policy.</li><li>Contribute to the application of Supply Chain best practices in inventory management, with the objective of improving availability, reducing stock levels, and optimizing transport and storage costs.</li><li>Manage special storage requests (replenishment, planned stock, critical stock, equipment launch, consignment), calculate recommended stocks based on forecasts, demand, replenishment practices, and consumption history, in collaboration with local sales teams and planning teams based at different distribution centers.</li><li>Ensure the compliance of shipping documents related to Free Trade Agreement requirements, particularly the Morocco-EU agreement, in interaction with the Trade Compliance team and distribution centers, notably through accelerating the collection of supplier declarations (LTSD) and updating them.</li><li>Collaborate closely with freight forwarders to analyze, control, and optimize customs duty calculations and tariff classification, based on harmonized customs codes, product classification, and import history.</li><li>Participate in the review, update, and cleanup of the item master and logistics data in our ERP, as well as the correction of EDI transmission errors to ensure reliable and smooth data exchange.</li><li>Manage customs clearance related documents with various stakeholders.</li><li>Ensure regular updates of our local import management application to guarantee data reliability.</li><li>Manage the processing of non-conformities identified by the warehouse team, with the different distribution centers and the finance department.</li><li>Participate in stocktaking; process surplus returns to distribution centers, and handle related administrative procedures with carriers and freight forwarders.</li><li>Maintain frequent contact with distribution centers, production plants, and various Supply Chain organizations, for proactive handling of various internal and external customer requests (delivery times, disputes, transport quotes, document review).</li><li>Participate in the integration and training of new arrivals in the position/function.</li><li>Comply with the company's internal regulations.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Higher education degree in Supply Chain Management, Logistics or equivalent.</li><li>Previous experience in a similar role is required.</li><li>Proficiency in written and spoken English.</li><li>Good understanding of Supply Chain processes, international trade, customs regulations, and various regulatory controls for origin and borders.</li><li>Good command of Microsoft Office, especially Excel; knowledge of ERPs is an asset.</li><li>Familiarity with artificial intelligence tools would be appreciated.</li></ul><p>We are looking for a proactive, organized person capable of adapting to a dynamic and constantly evolving Supply Chain environment. The candidate must demonstrate good communication skills, a strong learning ability, an openness to innovation, and an aptitude for collaborating effectively with various internal and external stakeholders.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Air Arabia</strong> is defined by a deeply <strong>human and collaborative</strong> culture, where trust, teamwork, and mutual support guide everyday operations.<br> Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees.<br> This people-centric mindset is reinforced by strong <strong>structure and process discipline</strong>, essential for quality, reliability, and safety in aviation.<br> <strong>Performance</strong>, ambition, and a healthy competitive spirit contribute to the company’s drive, while <strong>innovation</strong> supports continuous improvement in a fast-evolving industry. </p><br><br> <br> Job : <p><strong>Job Purpose</strong></p><br><br><p>Efficiently promotes and executes the day-to-day Air Arabia sales and customer services of the corresponding sales shop to achieve set targets and objectives. Properly handles/directs customers' inquiries and complaints in the right channel to enhance the customers' experience and ensure their satisfaction.</p><br><br><p><strong>Key Result Responsibilities</strong></p><br><br><ul><li>Works on promoting Air Arabia sales and customer activities as per guidance of Supervisor/Manager and in line with the policies and procedures, these activities include but not limited to tickets, packages, holidays, visas, insurance, car rental, etc.</li><li>Processes reservations, travel bookings, and modifications on bookings for walk-in/calling customers and agents, issues tickets and finalizes all necessary travel arrangements thru the system.</li><li>Implements cross-selling techniques identified by the company to promote its products and services and to achieve the individual target set for him/her.</li><li>Follows up on all updates and new products or systems introduced by the company to maintain solid and proper knowledge of the company's services and products.</li><li>Contributes to maximizing sales and profitability by selling ancillaries, insurance, holiday packages, visas, and air rewards. Educates customers on all new promotions, campaigns, special offers, and refers them to specialized personnel when needed.</li><li>Establishes contact with current and potential customers to recover/enhance sales and build trust and credibility at customers' level. Participates in outdoor promotions and sales blitz to promote the company's products and corporate image.</li><li>Responds to all customers' inquiries and handles/directs their complaints raised by visits, calls, emails, etc. immediately and effectively ensuring a positive image of Air Arabia is always reflected.</li><li>Handles all customers in a friendly welcoming attitude and refrains from any attitude that might lead to customer dissatisfaction.</li><li>Communicates with airport team and visa check team to coordinate check-in procedures and formalities with assigned parties whenever required.</li><li>Notifies customers with any changes or modifications on the flights such as delay, cancellations, others, etc.</li><li>Processes /monitors visa applications and cancellations thru the proper channel in line with the Air Arabia general policies and procedures.</li><li>Maintains the company's property such as publications, brochures, equipment, office, waiting area, etc. in a good condition keeping in mind the Air Arabia corporate image.&nbsp;</li></ul> <br> <br> Required profile : <p><strong>Qualifications (Academic, training, languages)</strong></p><br><br><ul><li>Bachelor degree in Tourism/Management or equivalent.</li><li>Additional qualification in Aviation/IATA/Tourism is a plus.</li><li>Proficient in Microsoft Office: Word, Excel, Power Point.</li><li>Good in English and French Languages (Arabic where necessary).</li><li>Acceptable knowledge in Airline/Travel products and services.</li><li>Capable of understanding customers' problems and directing them in the right channel.</li><li>Effective communication skills to utilize in building sales and marketing techniques.</li><li>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</li><li>Capable of recommending alternate solutions to customers' problems.</li><li>Effective persuasive, negotiation, and problem solving skills.</li><li>Ability to work for long hours and under pressure.</li><li>Employs interpersonal relations to support company's objectives.</li></ul><p><strong>Work Experience</strong></p><br><br><ul><li>1-2 years of experience in a customer service industry, preferably in Travel/Airline or tourism.</li><li>Fresh graduates may be considered for this role given they demonstrate the required competencies.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p><strong>Pourquoi travailler chez Accor ?</strong><br>Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.<br>Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.<br>En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.<br><strong>Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS</strong></p><br><br>Description du poste<br><br><p>Rattaché à la directrice Technique, la Coordinatrice Technique a pour mission principale d'Assurer le support administratif, organisationnel et opérationnel du département technique. Elle veille à la bonne coordination des interventions, au suivi des demandes internes, à la gestion documentaire, et à la fluidité des échanges avec les prestataires externes et les autres départements de l’hôtel.</p><br><p><strong>PRINCIPALES MISSIONS</strong></p><br><p><strong>1. Coordination administrative :</strong></p><br><ul><li><p>Réceptionner et traiter les demandes de maintenance transmises par les autres départements</p><br></li><li><p>Tenir à jour les registres d'interventions techniques (préventives et curatives)</p><br></li><li><p>Assurer le suivi des bons de commande, devis, factures et contrats liés aux prestataires techniques</p><br></li><li><p>Planifier les interventions avec les techniciens et/ou les prestataires selon les priorités</p><br></li></ul><p><strong>2. Communication interne et externe :</strong></p><br><ul><li><p>Servir d’interface entre le département technique et les autres services de l’hôtel</p><br></li><li><p>Préparer les reportings hebdomadaires à destination de la Direction Technique</p><br></li><li><p>Participer aux réunions techniques et rédiger les comptes rendus si nécessaire</p><br></li></ul><p><strong>3. Suivi réglementaire et sécurité :</strong></p><br><ul><li><p>Contribuer au suivi des contrôles réglementaires (ascenseurs, extincteurs, équipements de sécurité, etc.)</p><br></li><li><p>Tenir à jour les dossiers liés à la conformité et aux obligations légales</p><br></li><li><p>Archiver les certificats, attestations et documents obligatoires</p><br></li></ul><p><strong>4. Support opérationnel ponctuel :</strong></p><br><ul><li><p>Aider à la coordination logistique lors de projets ou de travaux spécifiques</p><br></li><li><p>Participer à l'élaboration des plannings des techniciens</p><br></li><li><p>S’assurer du bon niveau de stock des consommables techniques</p><br></li></ul><br>Qualifications<br><br><p><strong>PROFIL RECHERCHÉ</strong></p><br><ul><li><p><strong>Formation</strong> : Bac +2 minimum, idéalement en gestion technique, administration ou hôtellerie</p><br></li><li><p><strong>Expérience</strong> : Une première expérience dans un service technique ou administratif est souhaitée</p><br></li><li><p><strong>Compétences techniques</strong> : Bonne maîtrise des outils bureautiques (Excel, Outlook, )</p><br></li><li><p><strong>Qualités personnelles</strong> : Rigueur, sens de l’organisation, autonomie, réactivité, bon relationnel</p><br></li></ul><br>Informations complémentaires<br><br><p><strong>Notre Engagement Diversité &amp; Inclusion :</strong><br>Nous sommes une entreprise inclusive et notre ambition est d’attirer, de recruter, et de promouvoir la diversité des talents.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Axa Services Maroc</strong>&nbsp;operates within a strongly <strong>collaborative culture</strong>, where people, trust, and high-quality professional relationships are central. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is <strong>reinforced</strong> by robust organizational practices that ensure reliability and operational efficiency. It is <strong>balanced</strong> by a performance-oriented mindset and a measured openness to innovation, supporting collective success. </p><br><br> <br> Job : <p>Reporting to the <strong>HR Business Partner, the HR Advisor </strong>will have the following responsibilities:</p><br><br><p><br><strong>• HR Development </strong>:<br>- Manages the onboarding and retention process for employees in their scope<br>- Co-manages recruitment interviews<br>- Handles internal job openings: develops and publishes the ad, receives, sorts, and pre-selects CVs, schedules internal recruitment interviews, co-manages interviews &amp; assessments<br>- Handles departure files: receives departure requests, manages interviews, and handles administrative coordination of departures (defines notice period, consolidates required documents...etc.)<br>- Monitors and coordinates the objective setting and annual performance review processes for employees in their scope<br>- Leads certain HR development committees within their scope<br>- Deploys the internal mobility process within their scope (talent pool creation, talent management...etc.)<br>- Executes the rollout of HR action plans within their scope (new tools, processes, systems...etc.)<br><strong>• Administrative Management:</strong><br>- Updates and ensures the accuracy of administrative management files for employees in their scope (headcount monitoring, movements, working hours...etc.) in compliance with current rules and procedures<br><strong>• Disciplinary Management:</strong><br>- Investigates disciplinary cases (qualifies offenses; defines the level of sanction up to the 3rd warning) within their scope for hierarchical decision<br>- Assesses the legal compliance of the disciplinary sanction process<br>- Conducts disciplinary sanction interviews<br>- Liaises with the labor inspectorate<br>• Social Relations Management:<br>- Analyzes and reports to their hierarchy elements that could weaken the social climate<br>- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the employee representative bodies and alerts their hierarchy about deviations and dysfunctions related to their execution</p><br><br><p>• <strong>Social Relations Management</strong>:<br>- Analyzes and reports to their hierarchy elements that could weaken the social climate<br>- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the employee representative bodies and alerts their hierarchy about deviations and dysfunctions related to their execution<br>•<strong> Advisory</strong>:<br>- Handles requests from employees in their scope regarding their careers (information requests, mobility requests): gathers, analyzes, and responds<br>- Gathers assistance requests from managers in their scope for handling HR cases, and coordinates their response<br>- Shares best practices implemented within their scope that could be globally capitalized upon<br><strong>• Reporting</strong><br>- Produces reports and updates HR dashboards (disciplinary, mobility, departures...etc.)<br>- Reports to their hierarchy and obtains approval for disciplinary sanctions exceeding their scope of authority<br>&nbsp;</p><br><br> <br> Required profile : <p>With a higher education degree (Bac+4), <u><strong>you have a minimum of 4 to 5 years of HR experience in a similar role</strong></u>, ideally in a customer relations center.<br>You have a good understanding of regulations, strong synthesis and analytical skills. Your interpersonal skills and listening ability are essential qualities to successfully carry out your missions.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Axa Services Maroc</strong>&nbsp;operates within a strongly <strong>collaborative culture</strong>, where people, trust, and high-quality professional relationships are central. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is <strong>reinforced</strong> by robust organizational practices that ensure reliability and operational efficiency. It is <strong>balanced</strong> by a performance-oriented mindset and a measured openness to innovation, supporting collective success. </p><br><br> <br> Job : <p>Reporting to the <strong>HR Business Partner, the HR Advisor </strong>will have the following responsibilities:</p><br><br><p><br><strong>• HR Development </strong>:<br>- Manages the onboarding and retention process for employees in their area<br>- Co-manages recruitment interviews<br>- Handles internal job openings: drafting and publishing the advertisement, receiving, sorting, and pre-selecting CVs, scheduling internal recruitment interviews, co-managing interviews &amp; assessments<br>- Handles departure files: receiving departure requests, managing interviews, and administrative coordination of departures (defining notice periods, consolidating required documents...)<br>- Monitors and coordinates the processes for setting objectives and annual performance reviews for employees in their area<br>- Manages certain HR development committees within their area<br>- Implements the internal mobility process within their area (talent pool creation, talent management...)<br>- Executes the deployment of HR action plans within their area (new tools, processes, programs...)<br><strong>• Administrative Management:</strong><br>- Updates and ensures the accuracy of administrative management files for employees in their area (headcount monitoring, movements, working hours...) in accordance with current rules and procedures<br><strong>• Disciplinary Management:</strong><br>- Investigates disciplinary cases (qualification of offenses; defining the level of sanction associated up to the 3rd warning) within their area for decision by their management<br>- Assesses the legal compliance of the disciplinary sanction process<br>- Manages disciplinary sanction interviews<br>- Handles communication with the labor inspectorate<br>• Management of social relations:<br>- Analyzes and reports to their management elements that could destabilize the social climate<br>- In collaboration with the Social Relations Coordinator, monitors the implementation of actions decided within the employee representative bodies (IRP) and alerts their management about deviations and dysfunctions related to their implementation</p><br><br><p>• <strong>Management of social relations:</strong><br>- Analyzes and reports to their management elements that could destabilize the social climate<br>- In collaboration with the Social Relations Coordinator, monitors the implementation of actions decided within the employee representative bodies (IRP) and alerts their management about deviations and dysfunctions related to their implementation<br>•<strong> Advice</strong>:<br>- Handles requests from employees in their area concerning their careers (information requests, mobility requests): gathering, analysis, and response<br>- Gathers assistance requests from managers in their area in handling HR files, and coordinates their response<br>- Shares best practices implemented in their area that can be capitalized on globally<br><strong>• Reporting</strong><br>- Prepares reports and updates HR dashboards (disciplinary, mobility, departures...)<br>- Reports to their management and obtains approval for disciplinary sanctions exceeding their scope of authority<br>&nbsp;</p><br><br> <br> Required profile : <p>With a higher education degree (Bac+4), <u><strong>you have a minimum of 4 to 5 years of HR experience in a similar role</strong></u>, ideally in a customer relations center.<br>You have a good knowledge of regulations, strong synthesis and analytical skills. Your interpersonal skills and listening abilities are essential qualities to successfully carry out your duties.</p><br><br> <br><br> </div>

<p>The Morocco Innovation and Evaluation Lab (MEL) is looking to hire a Senior Research Associate (SRA) to coordinate its research efforts to foster a culture of evidence-based policymaking in Morocco. The Senior Research Associate will support the implementation of an impact evaluation conducted by a team of international researchers in partnership with the UM6P- OCP ecosystem. This position will be based in our offices at the University Mohammed VI Polytechnic campus in Rabat.</p><p>The MEL works in close collaboration with the public, private, NGO, and philanthropic sectors in Morocco to conduct evaluations that speak to their priorities and share rigorous evidence to inform their decisions.</p><p>The position offers a unique opportunity for the Senior Research Associate to support the research infrastructure of the Morocco Innovation and Evaluation Lab and assist the research project in the design and implementation of impact evaluations as well as data collection, management, and analysis, in an organization undertaking cutting-edge development research. The Senior Research Associate will be directly supervised by the MEL s Director and the Research Manager. The Senior RA will work closely with senior staff from J-PAL and CID, academic researchers and other field staff to perform a variety of research tasks. This research project is a qualitative pilot study designed to inform the development of a full randomized controlled trial (RCT) aimed at strengthening equity in 1337's admissions process. It is conducted by affiliated and international researchers, including Esther Duflo (MIT), Bruno Crepon (ENSAE), Rema Hanna (Harvard University), Florencia Devoto (UM6P), and Kamil Kohen (Paris School of Economics).</p><h3>Key Responsibilities:</h3><p>The Senior Research Associate is responsible for the supervision of the project and its successful implementation in the field, which includes:</p><ul><li>Propose and, as appropriate, implement innovations in the different stages of a project in coordination with Principal Investigators;</li><li>Maintain and grow effective relationships with partner organizations;</li><li>Oversee and lead the field research activities, including the implementation of the evaluation, according to the research design in coordination with partners;</li><li>Supervise a maximum of two Research Associates working on the projects;</li><li>Assist with hiring survey firms, including drafting terms of reference;</li><li>Liaising with field staff running the evaluations and collaborating with them including travel to research field sites;</li><li>Conduct background research in conjunction with field research activities;</li><li>Designing survey questionnaires, conducting qualitative research, refining study design and surveying instruments;</li><li>Supervise in person or phone data collection and ensure the good quality of the data;</li><li>Assist with the preparation of administrative databases;</li><li>Assist with data cleaning and preliminary data analysis; and</li><li>Any other work assigned by Principal Investigators.</li></ul><p>He/she will also be responsible for ensuring good communication and organization on a daily basis:</p><ul><li>Facilitate, strengthen and maintain effective and efficient communication as the primary contact point with Principal Investigators;</li><li>Provide periodic updates on project activities to PIs and subject experts;</li><li>Participate in the planning and design of any outreach activities;</li><li>Ensure that project activities are on schedule and prepare project update reports according to agreements with funders and partners.</li></ul><p><strong>Desired Candidate Profile</strong></p><h3>Requirements</h3><h4>Education:</h4><p>A Master's Degree in economics, public policy, mathematics, statistics or related technical fields including training in microeconomics, econometrics, statistics, and advanced mathematics; Graduate-level coursework in economics is a plus.</p><h4>Experience:</h4><p>Minimum 3 years of relevant experience, including 2 years of research experience; Experience with STATA and/or R data analysis software is a must; experience interpreting data analysis; experience with academic writing; Experience with budget management is a plus; Experience with living in Morocco is a strong advantage.</p><h3>Skills</h3><p>Very strong quantitative, organisational, and communication skills are necessary; Fluency in French and in English. Arabic command is a strong advantage; Flexible, self-motivating, able to manage multiple tasks efficiently, and a team player; Demonstrated ability to manage high-level relationships with partner organisations; Familiarity with evaluation methods and randomized controlled trials preferred; Ability to work under pressure and meet deadlines.</p>