Airline Ticketing Agent Jobs
317 Jobs Found
Safran Group
Morocco - Rabat
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Production</p><br><br><p>Maintenance des equipements industriels - Pilotage performance equipement</p><br><br><p>Technicien Métrologie outillages F/H</p><br><br><p>CDI</p><br><br><p>Technicien</p><br><br><p>Temps complet</p><br><br><p>Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense.<br>Safran Aircraft Engines (SAE) est une société du Groupe Safran. Porté par près de 15 000 collaborateurs répartis sur 31 sites dans 9 pays.<br>Nous concevons, développons, produisons et commercialisons, seul ou en coopération, des moteurs pour avions civils ou militaires, ainsi que pour les satellites.<br>SAE dispose d'un réseau d'ateliers de maintenance des moteurs civils à travers le monde et propose à ses clients une gamme complète d'interventions : restauration de performances, remplacement de pièces à durée de vie limitée, inspection et maintenance de l'ensemble du moteur et de ses équipements.<br>Pour faire face à la montée en cadence des maintenances moteur LEAP dans les années à venir, Safran Aircraft Engines Services Casablanca (SAESC) a lancé la construction d'un nouveau shop au Maroc.<br>Notre nouvel atelier situé dans la région de Casablanca-Settat assurera la maintenance de nouveaux types de moteurs d'avions civils (LEAP) qui équipent notamment l'Airbus A320neo et le Boeing 737Max.<br>En tant que technicien métrologie, votre objectif consistera à garantir la disponibilité, en bon état, de l'ensemble des outillages nécessaires à la production dans les délais fixés, en anticipation sur les opérations sélectionnées par l'ordonnancement, planning, et en temps réel.<br>Dans ce cadre vous serez amené à :<br>- Réceptionner les outillages à partir de leur acquisition et les répertorier dans la base de suivi interne;<br>- Réceptionner les outillages après leur contrôle et étalonnage en externe ;<br>- Définir la politique d'entretien et de contrôle pour chaque outillage dès son acquisition. (périodicité, nature de contrôle,…) ;<br>- Mettre en place une bibliothèque des dossiers techniques spécifiques à chaque outillage ;<br>- Définir le mode de gestion de chaque outillage : Gestion en kit complet, en éléments éclatés, en consommables,…<br>- Effectuer une catégorisation des outillages selon leur nature d'utilisation et leur exigence de contrôle (Spécifique, standard,…) ;<br>- Définir les normes de contrôle/étalonnage pour chaque outillage selon les exigences du constructeur ;<br>- Définir un planning d'étalonnage et de contrôle en adéquation avec le programme de charge globale de l'activité en produisant un bilan de coût trimestriel ;<br>- Faire le choix des laboratoires d'étalonnage et de contrôle ayant l'habilitation et l'accréditation d'intervenir sur chaque type d'outillage ;<br>- Lire et vérifier les rapports de contrôle/étalonnage émis par les organismes de contrôle et d'étalonnage ;<br>-Assurer le suivi des réformes des outillages en concertation avec les directions concernées;</p><br><br><p>Compétence :<br>• Gestion de la métrologie<br>• Travail en équipe<br>• Esprit d'initiative<br>• Gestion des priorités<br>• Utilisation des logiciels de gestion<br>• Connaissance des procédures qualité<br>• Connaissance du process logistique</p><br><br><p>Bac +2/3 en Métrologie ayant une expérience minimum de 5 ans dans la gestion des outillages au sein d'une structure industrielle ou un laboratoire de métrologie.</p><br><br><br> </div>
Safran Group
Morocco - Rabat
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Production</p><br><br><p>Maintenance des equipements industriels - Pilotage performance equipement</p><br><br><p>Technicien Métrologie outillages F/H</p><br><br><p>CDI</p><br><br><p>Technicien</p><br><br><p>Temps complet</p><br><br><p>Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense.<br>Safran Aircraft Engines (SAE) est une société du Groupe Safran. Porté par près de 15 000 collaborateurs répartis sur 31 sites dans 9 pays.<br>Nous concevons, développons, produisons et commercialisons, seul ou en coopération, des moteurs pour avions civils ou militaires, ainsi que pour les satellites.<br>SAE dispose d'un réseau d'ateliers de maintenance des moteurs civils à travers le monde et propose à ses clients une gamme complète d'interventions : restauration de performances, remplacement de pièces à durée de vie limitée, inspection et maintenance de l'ensemble du moteur et de ses équipements.<br>Pour faire face à la montée en cadence des maintenances moteur LEAP dans les années à venir, Safran Aircraft Engines Services Casablanca (SAESC) a lancé la construction d'un nouveau shop au Maroc.<br>Notre nouvel atelier situé dans la région de Casablanca-Settat assurera la maintenance de nouveaux types de moteurs d'avions civils (LEAP) qui équipent notamment l'Airbus A320neo et le Boeing 737Max.<br>En tant que technicien métrologie, votre objectif consistera à garantir la disponibilité, en bon état, de l'ensemble des outillages nécessaires à la production dans les délais fixés, en anticipation sur les opérations sélectionnées par l'ordonnancement, planning, et en temps réel.<br>Dans ce cadre vous serez amené à :<br>- Réceptionner les outillages à partir de leur acquisition et les répertorier dans la base de suivi interne;<br>- Réceptionner les outillages après leur contrôle et étalonnage en externe ;<br>- Définir la politique d'entretien et de contrôle pour chaque outillage dès son acquisition. (périodicité, nature de contrôle,…) ;<br>- Mettre en place une bibliothèque des dossiers techniques spécifiques à chaque outillage ;<br>- Définir le mode de gestion de chaque outillage : Gestion en kit complet, en éléments éclatés, en consommables,…<br>- Effectuer une catégorisation des outillages selon leur nature d'utilisation et leur exigence de contrôle (Spécifique, standard,…) ;<br>- Définir les normes de contrôle/étalonnage pour chaque outillage selon les exigences du constructeur ;<br>- Définir un planning d'étalonnage et de contrôle en adéquation avec le programme de charge globale de l'activité en produisant un bilan de coût trimestriel ;<br>- Faire le choix des laboratoires d'étalonnage et de contrôle ayant l'habilitation et l'accréditation d'intervenir sur chaque type d'outillage ;<br>- Lire et vérifier les rapports de contrôle/étalonnage émis par les organismes de contrôle et d'étalonnage ;<br>-Assurer le suivi des réformes des outillages en concertation avec les directions concernées;</p><br><br><p>Compétence :<br>• Gestion de la métrologie<br>• Travail en équipe<br>• Esprit d'initiative<br>• Gestion des priorités<br>• Utilisation des logiciels de gestion<br>• Connaissance des procédures qualité<br>• Connaissance du process logistique</p><br><br><p>Bac +2/3 en Métrologie ayant une expérience minimum de 5 ans dans la gestion des outillages au sein d'une structure industrielle ou un laboratoire de métrologie.</p><br><br><br> </div>
Morocco - Boulemane
<p>The Technical Support Analyst is responsible for 1st level support for Oracle Hospitality OPERA product suite (OPERA PMS, OXI, OWS, S&C, Reporting & Analytics) and associated hotel interfaces.</p><p>Join Oracle in Agadir Bay Oracle Hospitality is creating a new Customer Support Hub in Agadir Bay, Morocco and we are looking for talented professionals to be part of this exciting journey. This is your opportunity to:</p><ul><li>Shape the future of a world-class support center from the very beginning, delivering 24x7 expertise across the Oracle Hospitality product suite.</li><li>Work with global teams supporting leading hotels and F&B businesses across EMEA.</li><li>Develop deep expertise in Oracle Hospitality solutions, including OPERA and MICROS, with continuous training and certification opportunities.</li><li>Grow your career within Oracle one of the world s most respected technology companies.</li><li>Enjoy life in Agadir Bay, a vibrant coastal location with strong hospitality roots and a dynamic lifestyle.</li></ul><p>At Oracle, we don t just support our customers we build lasting partnerships. In Agadir, we are building a team that combines local talent with global best practices to deliver exceptional customer experiences. If you are passionate about technology, hospitality, and delivering excellence, we invite you to join us and help shape a first-class support hub in Morocco.</p><p><strong>Duties & Responsibilities</strong></p><ul><li>Provide voice and remote support for hotel customers worldwide.</li><li>Troubleshoot OPERA PMS issues (reservations, check-in/out, billing).</li><li>Document solutions and ensure accurate case records in ICCP tool.</li><li>Collaborate with Oracle teams to escalate and resolve issues.</li><li>Act as customer advocate for hotel users and escalate gaps.</li><li>Provide technical assistance via phone, email, and remote tools.</li><li>Assist in OPERA configuration, installation, and training when required.</li><li>Stay updated on OPERA new releases.</li></ul><p><strong>Knowledge, Skills & Abilities</strong></p><p><strong>Essential</strong></p><ul><li>Minimum 2 years IT or hospitality systems support experience.</li><li>Experience with hotel PMS applications, ideally Oracle OPERA.</li><li>Graduate degree in technical, hospitality, or business field.</li><li>Understanding of hotel operations (front office, reservations, housekeeping).</li><li>Customer service experience with direct client interaction.</li><li>Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint).</li><li>Knowledge of OS (Windows, Oracle, VMware) desirable.</li><li>SQL experience preferred.</li></ul><p><strong>Other Requirements</strong></p><ul><li>Commitment to high-quality customer service.</li><li>Excellent English & German communication</li><li>Strong troubleshooting and problem-solving ability.</li><li>Organizational and multitasking skills.</li><li>Flexibility for global 24x7 shifts including weekends and holidays.</li><li>Cross-cultural awareness.</li></ul><p><strong>Abilities</strong></p><ul><li>Ability to build trust with hotel customers and Oracle colleagues.</li><li>Independent worker and team player.</li><li>Adaptable and able to prioritize in dynamic environments.</li><li>Creative thinker to resolve problems and improve processes.</li><li>Resilient under pressure with focus on service quality.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 2 years IT or hospitality systems support experience.</li><li>Experience with hotel PMS applications, ideally Oracle OPERA.</li><li>Graduate degree in technical, hospitality, or business field.</li><li>Understanding of hotel operations (front office, reservations, housekeeping).</li><li>Customer service experience with direct client interaction.</li><li>Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint).</li><li>Knowledge of OS (Windows, Oracle, VMware) desirable.</li><li>SQL experience preferred.</li><li>Commitment to high-quality customer service.</li><li>Excellent English & German communication</li><li>Strong troubleshooting and problem-solving ability.</li><li>Organizational and multitasking skills.</li><li>Flexibility for global 24x7 shifts including weekends and holidays.</li><li>Cross-cultural awareness.</li><li>Ability to build trust with hotel customers and Oracle colleagues.</li><li>Independent worker and team player.</li><li>Adaptable and able to prioritize in dynamic environments.</li><li>Creative thinker to resolve problems and improve processes.</li><li>Resilient under pressure with focus on service quality.</li></ul>
Morocco - Boulemane
<p>POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><h2>PREFERRED QUALIFICATIONS</h2>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 2 years of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p>
Safran Group
Morocco - Rabat
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Performance et support</p><br><br><p>Maintenance des equipements industriels - Intervention maintenance</p><br><br><p>Technicien Maintenance Moyens Industriels - Électromécanicien F/H</p><br><br><p>CDI</p><br><br><p>Technicien</p><br><br><p>Temps complet</p><br><br><p>Rattaché à l'entité MI (Moyens Industriels) au sein du service MI-MG-SSE, vous êtes le garant de la disponibilité technique et du bon fonctionnement électromécanique des équipements de production de Safran Aircraft Engine Services Casablanca (SAESC). En collaboration étroite avec les Méthodes Maintenance et le Planificateur, vous assurez le maintien en conditions opérationnelles des moyens industriels du site.<br>Missions :<br>• Maintenance Préventive : Exécuter les interventions selon le plan de maintenance établi pour garantir la fiabilité à long terme.<br>• Maintenance Corrective : Intervenir avec réactivité en cas de panne, établir un diagnostic précis (recherche de pannes électriques ou mécaniques) et estimer le temps d'indisponibilité machine.<br>• Continuité de service : Proposer et déployer des solutions palliatives sécurisées pour minimiser les arrêts de production en attendant la réparation définitive.<br>• Réception & Installation : Participer activement au montage, au réglage et à la mise en service des nouveaux moyens industriels.<br>• Optimisation de la performance : Proposer des solutions techniques (modifications mécaniques ou électriques simples) pour améliorer la maintenabilité et la fiabilité des équipements.<br>• Expertise Multi-technique : Assurer les interventions de maintenance sur les systèmes hydrauliques, pneumatiques et électriques.<br>• Support aux prestataires : Piloter et apporter un appui technique aux équipes de maintenance extérieures lors d'interventions spécialisées.<br>• Traçabilité GMAO : Renseigner rigoureusement l'ensemble des interventions dans la GMAO pour capitaliser l'historique et permettre l'analyse de performance.<br>• Reporting : Assurer un compte-rendu périodique de l'activité auprès du Superviseur Maintenance MI.</p><br><br><p>Rythme horaire : 3x8 tournant.</p><br><br><p>• Formation : Bac+2 minimum en Électromécanique, Maintenance Industrielle ou équivalent.<br>• Expérience : 3 ans minimum en maintenance d'équipements industriels dans un environnement exigeant.<br>• Compétences techniques : Maîtrise de la lecture de plans (électriques, mécaniques, hydrauliques) et bonnes connaissances en diagnostic sur machines <br>• Savoir-être : Rigueur, autonomie, réactivité et curiosité technique.<br>• Disponibilité : Capacité à apporter une assistance technique à l'équipe maintenance MI en cas de besoin.<br>• Esprit d'équipe : Fort esprit d'équipe et capacité à communiquer efficacement avec les opérateurs de production.<br>• Sécurité & Environnement : Sensibilité aiguë au respect des règles SSE (Consignation/LOTO, port des EPI, tri des déchets industriels).<br>À savoir :</p><br><br><br> </div>
Morocco - Rabat
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Outline
<br><p><span><strong><span>Area Manager- Ground Operations:</span></strong></span></p><br><br><p><span>Reporting to the respective Head of Ground Operations, the Area Manager leads and oversees airport operations across assigned regions to ensure safe, efficient, and compliant ground handling activities. The role supports the implementation of regional strategies and business plans in alignment with Air Arabia’s operational, financial, and customer service objectives. Through effective stakeholder management, data-driven performance monitoring, and cross-functional coordination, the Area Manager ensures operational consistency, revenue protection, and service excellence across all stations.</span></p><br><br><b>Key Result Responsibilities</b> <br><p><span><strong>Strategic & Operational Execution</strong></span></p><br><br><ul><li><span>Support the Head of Ground Operations in developing, implementing, and monitoring regional strategies and business plans, ensuring operational efficiency, cost control, and optimal ROI.</span></li><li><span>Liaise with stakeholders to establish and implement airport services procedures aligned with Air Arabia’s quality, safety, and regulatory standards.</span></li><li><span>Conduct feasibility studies and prepare operating budgets for assigned stations; monitor expenditures and recommend cost-saving initiatives.</span></li><li><span>Partner with the Head of Ground Operations to lead the start-up and operational readiness of new hubs/stations, including contracting, manpower, facilities, systems, and training readiness.</span></li></ul><p><span><strong>Stakeholder & Contract Management</strong></span></p><br><br><ul><li><span>Build and maintain productive relationships with airports, Civil Aviation Authorities, GHAs, and industry bodies to ensure smooth operations and favourable commercial terms.</span></li><li><span>Support the negotiation and management of ground handling and customer service contracts, ensuring company interests are protected and service levels are consistently met.</span></li><li><span>Collaborate with the Commercial team to align operational performance with revenue targets, cost optimization, and customer experience goals.</span></li></ul><p><span><strong>Performance Monitoring & Compliance</strong></span></p><br><br><ul><li><span>Conduct field visits, audits, and performance reviews for assigned stations and GHAs; analyse data and reports to identify trends, gaps, and improvement opportunities.</span></li><li><span>Work closely with Quality, Safety, and Security teams to ensure adherence to company and regulatory standards, including participation in audits and investigations.</span></li><li><span>Coordinate with IT and government bodies to ensure all systems setup, upgrades, and maintenance comply with operational and regulatory requirements.</span></li></ul><p><span><strong>People Leadership & Development</strong></span></p><br><br><ul><li><span>Partner with HR to define objectives and KPIs for station teams; provide coaching, feedback, and support to ensure consistent achievement of objectives.</span></li><li><span>Ensure optimal utilization of available resources (manpower, systems, tools, and processes) to maximize operational efficiency.</span></li><li><span>Continuously evaluate systems, tools, and procedures, recommending enhancements to improve reliability and productivity.</span></li></ul><br><b>Qualification & Work Experience</b> <br><ul><li><span>Bachelor’s degree in aviation management, Business Administration, or related field; a Master’s degree is an advantage.</span></li><li><span>5+ years of progressive experience in Ground Operations, with at least 2 years in years in a managerial role or multi-station leadership role.</span></li><li><span>Proven experience managing airport operations, GHAs, and compliance with international standards (IATA, ICAO, GCAA).</span></li><li><span>Commercial and cost-awareness mindset with ability to link operations to ROI. </span></li><li><span>Strong leadership, analytical, and negotiation skills.</span></li><li><span>Excellent stakeholder management and vendor coordination capabilities</span></li><li><span>Proficiency in MS Office and operational management systems. Exposure on data-driven decision-making is a strong advantage.</span></li><li><span>High sense of accountability, customer focus, and operational discipline.</span></li><li><span>Willingness to travel extensively across assigned regions.</span></li><li><span>Moroccan nationality/ residency is a must</span></li></ul><br><br> </div>
Four Seasons Hotels and Resorts
Morocco - Rabat
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean.<br><br><b>Revenue Analyst – Four Seasons Hotel Rabat Kasr Al Bahr, Morocco : </b><br><b>About Four Seasons Hotels and Resorts</b>:<br><p>Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and growing. At Four Seasons, we are powered by people and our culture enables everything we do.</p><br><br><p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br>About Four Seasons Hotel Rabat Kasr Al Bahr, Morocco:<p>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, indoor and outdoor pools and overlooking the Atlantic Ocean.</p><br><br><b>The Role of Revenue Analyst</b>: <br><p>We currently have an opportunity for a <b>Revenue Analyst</b> to join our Four Seasons Hotel Rabat Kasr Al Bahr team in Morocco.</p><br><br><p>Reporting to the Revenue Manager, the Revenue Analyst is responsible for supporting the hotel’s revenue optimization strategy through detailed analysis, forecasting, reporting, and performance monitoring. This role plays a key part in identifying revenue opportunities, analyzing market trends, and providing data-driven insights to support commercial decision-making and maximize hotel profitability.</p><br><br><p>Responsibilities include analyzing business performance metrics such as Occupancy, ADR, RevPAR, RGI, booking pace, and market share; preparing demand forecasts and profitability analyses; monitoring reservation trends, cancellations, no-shows, booking windows, and length-of-stay patterns; and conducting competitor benchmarking and market analysis to support pricing and inventory strategies.</p><br><br><p>The Revenue Analyst is also responsible for producing and distributing revenue reports, maintaining data accuracy across revenue management systems, auditing rates and reservation data, analyzing distribution channel performance, and developing dashboards and presentations that highlight key trends and opportunities.</p><br><br><p>Working closely with Sales, Marketing, Reservations, Front Office, and Finance teams, the Revenue Analyst supports pricing, inventory, and distribution strategies, participates in forecasting and commercial meetings, provides recommendations on promotions and market segment opportunities, and contributes to annual budgeting, forecasting, and business planning exercises.</p><br><br>Our Ideal Revenue Analyst Candidate Will Have:<br><p>Candidates should have a degree in Hospitality Management, Business Administration, Finance, Statistics, Economics, or a related field, along with previous experience in Revenue Management, Reservations, Sales Analytics, Finance, or a similar analytical role within hospitality.</p><br><br><p>The ideal candidate possesses strong analytical and problem-solving skills, with the ability to interpret large volumes of data and translate findings into actionable recommendations. Advanced proficiency in Microsoft Excel and PowerPoint is required, including reporting, dashboard creation, financial modeling, data analysis, and presentation development.</p><br><br><p>Experience with revenue management and hotel systems is highly desirable, including familiarity with Opera PMS, IDeaS RMS, Demand360, and other business intelligence or reporting platforms. Strong organizational skills, attention to detail, and the ability to work effectively in a fast-paced environment are essential.</p><br><br><p>You will be highly organized, commercially minded, and capable of influencing decision-making through clear analysis, insightful reporting, and effective communication.</p><br><br><p><b>Fluency in English is required. Fluency in French and Arabic is highly preferred for this location, along with eligibility to work in Morocco.</b></p><br><br><p>Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of: the opportunity to build a lifelong career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule, people who, by nature, believe in treating others as we would have them treat us. As Four Seasons continues its growth, our most valuable partners remain our employees, with whom we have a strong relationship built on respect, trust, and excellence. This commitment has earned Four Seasons worldwide recognition as an employer of choice.</p><br><br><br><br><br><br><br> </div>
Responsable du Département SSE du futur site de montage moteurs civils de Casablanca F/H
Security & Safety
Safran Group
Morocco - Rabat
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Responsable du Département SSE du futur site de montage moteurs civils de Casablanca F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur & Cadre</p><br><br><p>Temps complet</p><br><br><p>Dans un contexte de forte croissance dans l'aéronautique et la nécessité de monter en cadence sur l'activité de montage des moteurs civils, le groupe SAFRAN a validé le lancement d'un projet d'implémentation d'un nouveau site de Montage au Maroc.<br>Notre nouvel atelier sera situé à Casablanca et assurera l'assemblage et les essais des nouveaux types de moteurs d'avions civils (LEAP) équipant l'Airbus A320neo.<br>En tant que Responsable Santé Sécurité Environnement (SSE) de ce nouveau site, vos principales missions seront les suivantes :<br>- piloter la performance SSE sur le terrain en apportant le support et les compétences nécessaires pour impulser une dynamique d'amélioration de la performance SSE, répondre à l'ensemble des questions relatives à la sécurité et à l'environnement en s'assurant de la cohérence entre les différents unités / départements<br>• identifier les risques ainsi que les impacts environnementaux significatifs et en assurer le suivi<br>• conseiller et supporter la direction et les opérationnels en matière de SSE<br>• initier les actions de communication et de sensibilisation en matière de SSE<br>• participer aux analyses et enquêtes SSE<br>• identifier et remonter les éventuels risques SSE auprès de votre responsable<br>- déployer et piloter les programmes SSE du site (par exemple : Plan Opérationnel de Progrès, Revue de Direction et Comité de pilotage, Audits, etc) en accord avec la stratégie Groupe, Société, Site et les obligations réglementaires locales<br>• proposer des axes de progrès et des actions d'amélioration<br>• établir les plans d'actions SSE pour atteindre les objectifs et cibles définis<br>• piloter les projets d'amélioration SSE dont vous êtes le/la Chef(fe) de projet<br>• gérer et/ou effectuer les audits et inspections SSE<br>- être garant de la mise en œuvre des outils, méthodologies et procédures Groupe et proposer des axes d'amélioration<br>• mettre en œuvre les outils, méthodologies et procédures Groupe et proposer des axes d'amélioration<br>• appliquer les procédures et documents du système de management sécurité et environnement<br>- piloter la cellule de crise Etablissement en cas d'évènement impactant l'ensemble du site (à titre d'exemple : coupure électrique, accident à haut potentiel de pertes, etc)<br>- assurer la veille et le suivi de la conformité réglementaire <br>• vous assurer de l'application des dispositions réglementaires et des référentiels Groupe en matière de SSE<br>• veiller à l'application de la politique/standard et à la conformité légale SSE<br>• vous assurer avec le service RH du site de la tenue à jour des listes du personnel Qualifié et/ou Habilité en SSE<br>- manager l'équipe d'experts SSE ainsi que les Correspondants SSE lignes de production et piloter le budget du département SSE<br>- assurer les relations avec les autorités externes<br>- être l'interlocuteur(trice) du Coordinateur SSE de la Division des Moteurs Civils de Safran Aircraft Engines et du Responsable SSE Société</p><br><br><p>Le poste est soumis à une astreinte dans le cadre du POI.</p><br><br><p>Issu(e) d'une formation bac+5 en Santé Sécurité Environnement, vous justifiez d'une solide expérience sur un poste similaire dans le secteur industriel. Vous maîtrisez la réglementation nationale et les normes SSE et êtes doté(e) d'une grande capacité d'observation, d'analyse et de synthèse. Vous êtes force de proposition et proposez régulièrement des initiatives d'amélioration des conditions de travail et d'exploitation. Vous êtes reconnu(e) pour votre vigilance, votre réactivité, votre capacité à vous adapter à plusieurs environnements de travail et également pour votre sens du contact et de la communication.</p><br><br><br> </div>
Rekrute
Morocco - Rabat
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>As part of strengthening our team, we are looking for an Air Operations Supervisor to monitor and coordinate aircraft cabin cleaning operations during their shift: cleaning, windshield, and deep cleaning.</p><br><br><p>Your main tasks</p><br><br><p>· Supervise and coordinate operational teams during the shift.</p><br><br><p>· Organize the distribution of teams and tasks according to the operational program.</p><br><br><p>· Ensure activity monitoring and compliance with deadlines.</p><br><br><p>· Control the application of quality, safety, and security requirements and procedures.</p><br><br><p>· Ensure compliance with customer instructions and standards.</p><br><br><p>· Identify and report operational anomalies or difficulties.</p><br><br><p>· Ensure communication with various stakeholders to guarantee business continuity.</p><br><br><p>· Participate in the integration and support of new employees.</p><br><br> <br> <br> Required profile : <p>Profile sought</p><br><br><p>Experience in supervising or coordinating operational teams, ideally in the airport, air, or services sector.</p><br><br><p>Organization, reactivity, rigor, field awareness, and the ability to manage priorities are essential to succeed in this role.</p><br><br> <br><br> </div>
Safran Group
Morocco - Casablanca
<b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description </font></font><br></b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Within the surface treatment workshop of Safran Aircraft Engine Services Casablanca, your responsibilities will include: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Performing surface treatment operations (degreasing, pickling, contamination removal, deoxidation, etc.) on aeronautical parts, following work instructions. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Ensuring the quality of treated parts through visual inspections. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Applying procedures and safety instructions related to the handling of chemicals and the use of specific equipment. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Participating in production flow management and ensuring adherence to production rates. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Performing first-level maintenance on the surface treatment lines. </font></font><br><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><br>Job Requirements </font></font><br></b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Diploma in surface treatment or a similar technical field. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Previous experience in a similar position, preferably in the aeronautical or mechanical industry. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Knowledge of surface treatment processes, quality standards and associated safety rules. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Rigor, sense of organization and ability to work in a team. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Autonomy and responsiveness to the unexpected. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">But what else? (advantages, specific features, etc.) </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team 3x8 </font></font><br><br>
Safran Group
Morocco - Boulemane
<p>Within the surface treatment workshop of Safran Aircraft Engine Services Casablanca, your missions will be: - Perform surface treatment operations such as degreasing, pickling, de-contamination, de-oxidation, etc.) on aeronautical parts by following work instructions - Ensure the quality of treated parts through visual inspections. - Apply safety procedures and guidelines related to the handling of chemical products and the wearing of specific equipment. - Participate in production flow management and ensure compliance with production cadence. - Carry out first-level maintenance operations on surface treatment lines</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma in surface treatment or a similar technical field.</li><li>Previous experience in a similar role, preferably in the aeronautics or mechanical industry.</li><li>Knowledge of surface treatment processes, quality standards, and associated safety rules.</li><li>Rigor, organizational skills, and ability to work in a team.</li><li>Autonomy and responsiveness in the face of unforeseen events.</li></ul>
Rekrute
Morocco - Rabat
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p><strong>Air Arabia</strong> is defined by a deeply <strong>human and collaborative</strong> culture, where trust, teamwork, and mutual support guide everyday operations.<br>
Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees.<br>
This people-centric mindset is reinforced by strong <strong>structure and process discipline</strong>, essential for quality, reliability, and safety in aviation.<br>
<strong>Performance</strong>, ambition, and a healthy competitive spirit contribute to the company’s drive, while <strong>innovation</strong> supports continuous improvement in a fast-evolving industry.
</p><br><br>
<br> Job : <p><u><strong>Job purpose:</strong></u></p><br><br><p>To act as the main point of contact for customers/Agents/GSAs for questions about products and services, complaints, flight updates, and disruptions across the whole network.</p><br><br><p>Helps in watching systems, finds and fixes problems, and supports in carrying out plans to grow sales and make customers happier. This ensures work is done well and follows the company's rules and methods.</p><br><br><br><p><u><strong>Key Result Responsibilities:</strong></u></p><br><br><ul><li>Acts as the first contact for customers/travel agents/GSAs with questions, information, different types of requests, complaints, etc. and makes sure all communication and information shared follows Company standards.</li><li>Supports the Contact Center teams by answering questions asked through different ways like: calls, website, email, social media, online chat, and messaging apps.</li><li>Figures out what customers/travel agents need and directs them correctly, making sure their issues are solved on time and in a satisfying way. Follows up with customers/travel agents and internal departments as needed.</li><li>Gives correct information about products and services, including rules, tickets, bookings, extra services, and what's offered on the plane.</li><li>Helps handle special bookings for FAM trips, barter tickets, incentives, and free tickets according to the set rules and procedures. Works with all involved parties to get the necessary approvals.</li><li>Helps travel agents with system-related issues like activating/deactivating accounts, creating users, resetting passwords, etc. Works with the right people and reports any issues when needed.</li><li>Helps handle cases of delayed, cancelled, or disrupted flights in a timely and professional way. This includes questions about connections, finding other flights, and hotel stays for long layovers. Works with Operations/Dispatch on necessary changes and approvals.</li><li>Helps send flight disruption alerts and notifications to customers and all involved parties using SMS and email alerts. Fixes missed connections due to cancellations, delays, and early departures by working with Operations/Transfer Desk.</li><li>Builds/keeps good working relationships with other departments and involved parties to ensure they provide support when needed.</li><li>Stays updated with market trends in sales and customer service. Conducts customer surveys as needed and suggests improvements to boost performance and make customers happier.</li><li>Performs any extra tasks as advised by the Supervisor/Line Manager. </li></ul> <br> Required profile : <p><u><strong>Qualifications:</strong></u></p><br><br><ul><li>High School/Diploma or similar; a Bachelor's degree in a related field is preferred.</li><li>Can use technology systems and tools; skilled in Microsoft Office.</li><li>Speaks English, French & Arabic fluently.</li></ul><p><u><strong>Work experience:</strong></u></p><br><br><ul><li>More than 2 years of related work experience in a similar customer service or support role in any service industry, preferably in aviation.</li><li>Has good communication skills.</li><li>Focuses on cost, has good skills in persuading and solving problems.</li><li>Uses technical knowledge and people skills to carry out new ideas and reach goals.</li><li>Can understand what customers need and guide them to the right place.</li><li>Can spot problems and react quickly to different situations like angry customers, complaints, and special requests.</li><li>Can work long hours and under pressure.</li><li>Shows the ability to help and succeed in delivering the business strategy and meeting set goals (KPIs).</li></ul> <br><br> </div>
Safran Group
Morocco - Casablanca
<br><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description </font></font><br></b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will join the dimensional control department and will be responsible for programming and performing inspections on Coordinate Measuring Machines (CMMs) to ensure the conformity of parts and tooling. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The main tasks are: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Programming CMMs to perform dimensional inspections. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Inspecting parts or tooling according to technical drawings. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Performing automatic measurements and analyzing the results. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Validating and optimizing measurement programs. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Providing support to production workshops. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Participating in the industrialization of new products. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Performing repeatability and reliability tests of measurements. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Occasionally performing first-level maintenance on measuring equipment. </font></font><br><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><br>Job Requirements </font></font><br></b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Required Skills: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Knowledge of dimensional control and industrial metrology. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Proficiency in computer tools and ideally CMM programming software. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Rigor, precision and sense of analysis. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Ability to work in a team and communicate with the different production and quality departments. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Sense of organization, autonomy and respect for aviation procedures. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">But what else? (advantages, specific features, etc.) </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Shift 2*8 </font></font><br><br>
Safran Group
Morocco - Casablanca
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To act as the interface with the freight forwarder and SAESC's transport subcontractors,</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Verify the conformity of the documents: invoices, delivery notes, packing lists, DUM (Digital Single Use Document)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To monitor import and export declarations for aircraft engines, imports and exports;</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure compliance with customs regulations;</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Set up and monitor the dashboard for managing customs and transport activities;</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Track the goods until final delivery;</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Archive and update documents;</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze transport and transit invoices and resolve any disputes. Validate transport invoices;</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">BAC +2 in Customs, International Trade, Logistics or equivalent with a minimum of 4 years' experience in managing customs, import and export relations in an industrial structure, preferably in the aeronautical field.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Extensive knowledge of customs management and transport</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of customs legislation</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of Incoterms</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of customs classifications</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Teamwork</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Initiative</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organization and management of priorities</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of the logistics process</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of computer tools</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To have professional integrity and act in accordance with regulations</font></font></p>
Rekrute
Morocco - Rabat
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p>
<strong>Es Saadi Marrakech Resort</strong> stands out for a culture strongly driven by <strong>collaboration</strong>, where people, well-being and the quality of human relationships are central. Teams operate in a supportive environment built on trust, solidarity and close management that acts as a mentor and facilitator. This culture is balanced by <strong>innovation</strong> and <strong>organizational</strong> dimensions, encouraging creativity and initiative while ensuring structured processes and operational reliability. <strong>Competition</strong> plays a limited role, with the emphasis clearly placed on collective engagement and collaboration in delivering an outstanding guest experience. </p><br><br>
<br> Job : <p>Join our exceptional establishment in the heart of <strong>Marrakech</strong> and embody the excellence of hospitality in the <strong>Hotel/Restaurant</strong> sector. As a Receptionist, you will be the face of our establishment, the first point of contact for a demanding international clientele. Your role will be essential in ensuring a memorable and smooth experience from the moment our guests arrive.</p><br><br><p>Your main mission will be to ensure <strong>impeccable management of arrivals and departures</strong>, while offering personalized, high-quality service. It will be about ensuring customer satisfaction at all times, resolving any issues professionally, and actively contributing to our hotel's brand image.</p><br><br><p>Your days will be filled with a variety of key tasks:</p><br><br><ul><li>Warm and personalized welcome of guests, managing check-ins and check-outs.</li><li>Taking reservations by phone, email, or online platforms.</li><li>Informing and advising guests on hotel services and local attractions.</li><li>Handling specific requests and any complaints with diplomacy and efficiency.</li><li>Coordinating with different hotel departments (housekeeping, maintenance, restaurant).</li><li>Managing the cash register and processing payments.</li><li>Contributing to updating customer data and tracking statistics.</li></ul> <br> <br> Required profile : <p>Ideally, you have a <strong>Bachelor's degree (Bac +3)</strong>, with a specialization in <strong>Hotel/Restaurant</strong> professions. This training has provided you with the necessary fundamentals to excel in this field.</p><br><br><p>Professional experience of <strong>1 to 3 years</strong> in a similar role is required. This background has allowed you to develop a deep understanding of customer expectations and the workings of hotel reception.</p><br><br><ul><li>Excellent presentation and interpersonal skills.</li><li>Mastery of reception and customer management techniques.</li><li>Proficiency with computer tools and hotel reservation software.</li><li>Good command of languages, especially French and English; knowledge of other languages will be an asset.</li><li>Organizational skills, rigor, and ability to manage priorities.</li><li>Responsiveness, autonomy, and team spirit.</li><li>Discretion and professionalism.</li></ul><p>If you recognize yourself in this description and are motivated by the idea of being part of a dynamic team in an enchanting setting, don't hesitate!</p><br><br> <br><br> </div>
AccorHotel
Morocco - Boulemane
<p>Your role As a Butler, you are a true ambassador of the client experience and ensure to offer a personalized, discreet, and excellent service to our clients. You are responsible for anticipating their needs, providing them with personalized attention, and guaranteeing a smooth and memorable experience throughout their stay. Your main responsibilities Ensure a personalized and warm welcome for clients upon their arrival. Be the privileged point of contact for clients and ensure personalized follow-up of their requests. Anticipate clients' needs and preferences in order to offer them a tailor-made service. Ensure the preparation and follow-up of rooms and suites before and during their stay. Coordinate special requests with the different hotel departments. Organize and follow up on personalized services: reservations, transfers, specific requests, in-room attentions, etc. Ensure room service according to the establishment's standards. Maintain constant communication with the Front Office, Housekeeping, F&B, and Guest Relations teams. Ensure rigorous follow-up of clients' preferences and habits in order to personalize their experience. Manage any complaints with professionalism, discretion, and responsiveness. Guarantee compliance with the establishment's quality, presentation, confidentiality, and security standards. Actively contribute to client satisfaction and loyalty.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in a 5-star hotel, luxury establishment, or similar role.</li><li>Excellent presentation and professional attitude.</li><li>Strong sense of service and hospitality.</li><li>Excellent interpersonal and communication skills.</li><li>Strong listening, anticipation, and adaptability skills.</li><li>Sense of discretion and absolute respect for confidentiality.</li><li>Organization, rigor, and attention to detail.</li><li>Team spirit and ability to collaborate with different departments.</li><li>Good command of French and English. Proficiency in other languages is an asset.</li><li>Knowledge of luxury hotel standards is highly appreciated.</li></ul><p>Your personality We are looking above all for an elegant, attentive, proactive person naturally oriented towards service. You enjoy creating a privileged relationship with clients, you have a sense of detail and know how to transform every interaction into a positive experience. Your discretion, your availability, and your ability to anticipate expectations are your main assets.</p>
Rekrute
Morocco - Rabat
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p><strong>Mission:</strong> To manage the department responsible for the technical and operational acceptance of drinking water supply works and networks, from the study phase to transfer to operations, ensuring compliance with quality, safety, regulatory conformity, and asset performance requirements.</p><br><br><p><strong>Activities:</strong></p><br><br><ul><li>Service Management<ul><li>Organize, plan, and supervise the activities of the Works and AEP Network Acceptance service.</li><li>Manage, motivate, and evaluate the service teams.</li><li>Define priorities, allocate tasks, and monitor performance indicators.</li></ul></li><li>Acceptance of Works and Networks<ul><li>Manage the acceptance operations for AEP works (reservoirs, pumping stations, pipelines, hydromechanical and electromechanical equipment).</li><li>Verify the conformity of completed works against:<ul><li>contracts and contractual documents,</li><li>approved studies,</li><li>technical standards and best practices,</li><li>operational requirements.</li></ul></li><li>Participate in tests, water filling, and commissioning.</li></ul></li><li>Project / Operations Interface<ul><li>Ensure the interface between the Investment and Operations departments.</li><li>Guarantee the quality of works transfer to operations (as-built files, manuals, plans, etc.).</li></ul></li><li>Management of Reservations and Continuous Improvement<ul><li>Identify, formalize, and track the resolution of reservations.</li><li>Capitalize on lessons learned and contribute to the improvement of acceptance procedures.</li></ul></li><li>Reporting and Governance<ul><li>Provide periodic reports to management.</li><li>Participate in steering meetings and technical committees.</li></ul></li></ul> <br> <br> Required profile : <p><strong>Academic Background:</strong></p><br><br><ul><li>State-recognized engineering degree in Hydraulic Engineering, Civil Engineering, or equivalent</li></ul><p><strong>Professional Experience:</strong></p><br><br><ul><li>More than 3 years of experience in the drinking water sector.</li><li>Confirmed experience in at least one of the following areas:<ul><li>construction and acceptance of AEP works,</li><li>operation and maintenance of works and networks,</li><li>management of hydraulic projects.</li></ul></li><li>Experience in team management or cross-functional coordination is a plus.</li></ul><p><strong>Required Skills:</strong></p><br><br><ul><li><strong>Technical:</strong><ul><li>Mastery of drinking water supply works and networks.</li><li>Good knowledge of standards, regulations, and practices for construction acceptance.</li><li>Ability to conduct technical analysis and read project documents (plans, technical specifications, reports).</li><li>Knowledge of AEP works operation and maintenance.</li></ul></li><li><strong>Organizational and Managerial:</strong><ul><li>Ability to plan, coordinate, and prioritize activities.</li><li>Leadership and ability to manage a team.</li><li>Rigor, sense of responsibility, and synthesis skills.</li></ul></li><li><strong>Interpersonal:</strong><ul><li>Good communication and teamwork skills.</li><li>Ability to interact with multiple stakeholders (internal and external).</li></ul></li></ul> <br><br> </div>
Morocco - Rabat
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Description de l'entreprise<br><br><p>Sofitel Marrakech Palais Imperial & Spa, joyau de l'hospitalité marocaine, incarne le luxe et l'élégance au cœur de la vibrante ville de Marrakech. Faisant partie du prestigieux groupe Accor, cet hôtel cinq étoiles offre une expérience inoubliable mêlant raffinement français et charme marocain. Niché au milieu de jardins luxuriants, à quelques pas des célèbres sites historiques de la ville, Sofitel Marrakech Palais Imperial & Spa est reconnu pour ses services haut de gamme, son attention aux détails et son engagement envers l'excellence culinaire.</p><br><br>Description du poste<br><br><ul><li>Accueillir des clients tout en respectant les scripts et les standards ACCOR</li><li>Assurer le Check-in et Check-out des clients en respectant la durée moyenne déterminée par le groupe ACCOR</li><li>Être créateur de l’expérience client </li><li>Etablir les factures et gérer les encaissements</li><li>Gérer les reservation Walk-in</li><li>Fournir un service anticipatif, sur mesure, intuitif, et transparents lors du traitement des demandes clients</li><li>Optimiser les revenues à travers la vente incitative</li><li>Assurer le suivi en coordination avec l’ensemble des départements de l’hôtel</li><li>Répondre et gérer les réclamations clients d’une manière proactive et professionnelle</li><li>Participer au recrutement des clients ALL</li><li>Alimenter la base de données des préférences clients</li><li>Participer à la stratégie adoptée par le groupe ACCOR et le propriétaire </li><li>Contribuer à l’amélioration du score RPS de l’hôtel</li><li>Répondre et gérer les réclamations clients</li><li>Respecter les standards et procédures interne du groupe ACCOR et du propriétaire</li><li>S’assurer directement de la satisfaction client</li></ul><br>Qualifications<br><br><ul><li>Expérience préalable d’un poste de réceptionniste ou de night auditeur ;</li><li>Connaissance des applications Microsoft Windows et d’autres applications pertinentes ;</li><li>Un diplôme universitaire dans une discipline liée est un atout ;</li><li>Excellentes compétences de communication et d’organisation ;</li><li>Excellentes compétences interpersonnelles et compétences en résolution de problèmes ;</li><li>Particulièrement responsable et fiable ;</li><li>Capacité à travailler en équipe ;</li><li>Capacité à concentrer son attention sur les besoins des clients, en restant calme et courtois à tout moment ;</li><li>Expérience préalable d’un poste de réceptionniste ou de comptable.</li></ul> </div>
Rekrute
Morocco - Rabat
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>As a Flight Attendant / Steward, you are a true ambassador of the company to passengers. You help offer them a safe, comfortable, and pleasant travel experience.</p><br><br><p>In this role, your main tasks are:</p><br><br><p>• Ensure safety and security on board, in compliance with air procedures and regulations ;<br>• Welcome passengers and ensure their comfort and well-being throughout the flight ;<br>• Guide and assist passengers with professionalism, courtesy, and kindness ;<br>• Respond to their requests and contribute to the quality of onboard service.<br> </p><br><br> <br> <br> Required profile : <p>Do you want to grow in the aviation world and are you known for your service skills and good interpersonal skills?</p><br><br><p>To join our teams, you must meet the following criteria:<br>• Age: between 21 and 27 years old (born between 09/01/1998 and 08/31/2005) ;<br>• Education level: Bac+2 minimum ;<br>• Minimum height: 1.60 m for women and 1.70 m for men ;<br>• Know how to swim ;<br>• Be comfortable interacting with the public and show excellent service skills ;<br>• Be available and able to work in a demanding and fast-paced environment.<br> </p><br><br> <br><br> </div>
Morocco - Rabat
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Job Purpose</b> <br><p><span><span>To manage and control the Air Arabia stores inventory and daily activities including receipt, storage and release of all the tools, equipment, and spare parts used for maintenance of Air Arabia and Third-Party aircrafts. Ensures all activities are carried and recorded in accordance with Company’s policies and procedures and as per regulatory bodies’ rules and regulations. </span></span></p><br><br><b>Key Result Responsibilities</b> <br><ul><li><span><span>Handles and maintains the stock level for the daily demanded items and routine jobs, this includes toolboxes and kits, wheels, batteries, oils, etc. </span></span></li><li><span><span>Ensures all items and components are available in place and on time to execute maintenance tasks and secure the availability and safe release of aircrafts. </span></span></li><li><span><span>Carries out daily checks and inspections in assigned storage areas to ensure correct storage conditions are maintained such as Temperature and Humidity Control, safety and health conditions, risk hazards, etc. </span></span></li><li><span><span>Handles the allocation of tools and parts in the store as per instructions received from line manager/ AOG desk in-charge; coordinates the replacement of consumable items and updates system accordingly. </span></span></li><li><span><span>Pre-loads system with requirements for ADD/MDD to be ready for retrieval on time. </span></span></li><li><span><span>Issues daily tool boxes and kits as well as spare parts and components based on the maintenance plans for Air Arabia aircrafts routine jobs. </span></span></li><li><span><span>Ensures all tools and equipment to be used by Maintenance teams are checked and kept serviceable at all times; advises the “Rotables Team” with any unserviceable tools or parts received in stores. </span></span></li><li><span><span>Updates and reviews the AMOS system to record and monitor all activities related to received and stored parts and equipment taking into consideration material shelf life, tools calibration, shift, handover log book, critical movements, etc., all carried in accordance with agreed formats and circulation terms. </span></span></li><li><span><span>Ensures all issued but unused parts are credited back to the stock system and returned to the main stores as per Company’s adopted procedures. </span></span></li><li><span><span> Supports the line manager in implementing and maintaining the safety measures, facilities adequacy and cleanliness, storage conditions and needs, communication and overall performance of the Store. </span></span></li><li><span><span>Provides ad-hoc inventory and stores support to both Air Arabia and Third Party aircrafts whenever needed. </span></span></li><li><span><span>Prepares stock report on regular basis; reports any errors on system, identifies causes for errors and recommends corrective measures to ensure no re-occurrence. </span></span></li></ul><br>.
<br><b>Qualifications (Academic, training, languages)</b> <br><ul><li><span><span>Diploma or certificate in a related field from a recognized institution combined with needed experience and exposure is acceptable; a bachelor degree in any discipline is preferred.</span></span></li><li><span><span>Capable of using technology systems; proficient in Microsoft Office.</span></span></li><li><span><span>Very good communication skills (verbal, written) expressed in high level of accuracy.</span></span></li><li><span><span>Fluent in English Language.</span></span></li><li><span><span>Valid Driving License of assigned location</span></span></li></ul><br><b>Work Experience</b> <br><ul><li>The ability to work a rotating shift pattern. </li><li>1-2 years of related working experience in a similar capacity within the aviation industry; experience with low cost airline is a plus. </li><li>Working experience on inventory soft-wares shall be treated as an advantage. </li><li>Has necessary working experience and exposure to respective civil aviation rules and regulations pertaining to acceptance, storage and issuance of technical spare parts and associated equipment used for aircrafts maintenance. </li><li>Knowledge and completion of IATA Dangerous Goods Regulations training will be an advantage. </li><li>Possesses very good organizing and time management skills. </li><li>Proven skills in working with data and resources in a cost-effective manner. </li><li>Dependable, self-initiative, takes ownership, and displays energy and enthusiasm. </li><li>Multi-task oriented with high attention to both results and details. </li><li>Capable of working hard and under pressure. </li><li>Physically fit and dynamic, capable of carrying heavy equipment and moving between stores. </li><li>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs. </li></ul><br><br> </div>