Jobs In Al Karama
184 Jobs Found
<p>The Role of Revenue Manager We currently have an opportunity for a Revenue Manager to join our Four Seasons Hotel Rabat Kasr Al Bahr team in Morocco. Reporting to the Director of Sales & Marketing, the Revenue Manager is responsible for driving revenue growth and maximizing profitability through strategic pricing, inventory management, forecasting, and distribution optimization. This role plays a critical part in developing and executing commercial strategies that enhance the hotel s market position and deliver strong financial results. Responsibilities include analyzing market trends, competitor performance, and demand patterns to identify revenue opportunities, developing accurate forecasts and budgets, monitoring key performance indicators, and implementing pricing and inventory strategies across all distribution channels. The Revenue Manager collaborates closely with Sales, Marketing, Reservations, Finance, and Operations teams to ensure alignment of commercial objectives and to support overall business success. Through data-driven decision making and revenue optimization initiatives, this role contributes directly to achieving the hotel s financial goals.</p><p><strong>Desired Candidate Profile</strong></p><p>Our Ideal Revenue Manager Candidate Will Have: Candidates must have a minimum of three years of progressive experience in Revenue Management within a luxury hotel, resort, or hospitality environment. Strong analytical and problem-solving skills, commercial acumen, and a proven ability to drive revenue performance are essential. The ideal candidate possesses expertise in forecasting, pricing strategies, market analysis, budgeting, and distribution channel management. Proficiency in revenue management systems, business intelligence tools, and Microsoft Excel is required. The successful candidate will be highly organized, detail-oriented, and capable of influencing key stakeholders through effective communication and strategic thinking. Fluency in English is required. Fluency in French and Arabic is highly preferred for this location, along with eligibility to work in Morocco.</p>
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<b>Position:</b>Sales operations associate<br><br><b>Job Description:</b><p><b>Sales Operations Associate </b></p><br><br><p><b>Position Overview:</b><br>The Sales Operations Associate, specifically within the <b>Customer Experience Team,</b> executes daily operational tasks within a global environment. The role focuses on order processing, backlog management, and cross-functional collaboration to ensure customer satisfaction and policy compliance.</p><br><br><p><b>Key Responsibilities:</b></p><br><br><ul><li><b>Support to Sales and Operations Account Managers</b></li></ul><br><ul><li><b>Order Management: </b>Process customer orders by verifying PO accuracy (pricing, specs, terms) and resolving discrepancies. Manage the full order lifecycle within the ERP system, ensuring alignment with customer delivery expectations and vendor availability.</li></ul><p>Respond to inquiries regarding order status and resolve customer order difficulties.</p><br><br><p>May manage customer quote activities in line with specific strategies and quoting processes.</p><br><br><ul><li><b>Backlog Management: </b>Maintain control of the open backlog of orders, from entry through production, delivery and invoicing.</li></ul><ul><li><b>Service Delivery:</b> Meet established Service Level Agreements (SLAs).</li></ul><ul><li><b>Compliance & Collaboration:</b> Ensure adherence to policies and regulations while working with account managers, supply chain, integration facility, RMA and other Arrow teams</li></ul><p><b>Qualifications:</b></p><br><br><ul><li><b>Education:</b> Degree in Business, Administration, Supply Chain, Logistics, or a related field.</li><li><b>Experience:</b> 1–3 years in sales operations or customer service (product-based industry preferred).</li><li><b>Technical Skills:</b> Hands-on experience with ERP systems and proficiency in Microsoft Excel</li><li><b>Languages:</b> High level of English (written and oral).</li></ul><p><b>Key Competencies:</b></p><br><br><ul><li><b>Communication efficiency</b></li></ul><ul><li><b>Detail-Oriented:</b> Precision in data entry and complex problem-solving.</li><li><b>Resilient:</b> Ability to remain professional under pressure and handle sensitive requests.</li><li><b>Adaptable:</b> Comfortable in a fast-paced environment with evolving tools and priorities.</li><li><b>Proactive:</b> Strong ability to prioritize urgent tasks and meet strict deadlines.</li></ul><br><p><span>#LI-YB1</span></p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br> </div>
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<b>Position:</b>Customer Service Representative - English Speaker<br><br><b>Job Description:</b><p><b>As Arrow Global Components (AGC), a part of Arrow Electronics, we are a global leader in the distribution and value-added services related to electronic components. </b>We resell, customize, and distribute electronic components to clients around the world. Our business is built on trusted, long-lasting relationships with industry leaders — both suppliers and customers.</p><br><br><br><p>We are currently looking for a <b>Customer Service Representative (English Speaker)</b> to join our team. In this role, you will support the Sales team by enhancing customer relationships through proactive management of the entire customer order lifecycle — from clean order entry to invoicing and delivery. You will also manage customer-reserved inventory to meet shared goals for both Arrow and our customers.</p><br><br><p>This position follows a hybrid work model from our office based in <b>Casablanca</b>.</p><br><br><br><p><b>Your main responsibilities will include:</b></p><br><br><ul><li><p>Managing the <b>Order-to-Invoice</b> process,</p><br><br></li><li><p>Communicating with customers and suppliers, providing after-sales support (primarily via email, occasionally by phone or chat),</p><br><br></li><li><p>Order management and backlog monitoring,</p><br><br></li><li><p>Handling and responding to customer requests and backlog changes,</p><br><br></li><li><p>Coordinating with internal departments such as Sales and Logistics,</p><br><br></li><li><p>Ensuring <b>On-Time Delivery</b> in line with customer and company targets,</p><br><br></li><li><p>Driving customer satisfaction and process efficiency.</p><br><br></li></ul><br><p><b>What we are looking for:</b></p><br><br><ul><li><p>Proficiency in English</p><br><br></li><li><p>Solid knowledge of <b>Microsoft Office</b>, especially <b>Excel</b> (intermediate to advanced),</p><br><br></li><li><p>Previous experience in <b>Customer Service</b>,</p><br><br></li><li><p>Excellent communication and coordination skills,</p><br><br></li><li><p>A customer-focused mindset,</p><br><br></li><li><p>Strong team player.</p><br><br></li></ul><br><p><b>What we offer:</b></p><br><br><p>We offer a challenging, rewarding, and dynamic role within an international environment at a globally growing company.</p><br><br><p><b>Please submit your CV in English.</b></p><br><br><br><p><span>#LI-YB1</span></p><br><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br> </div>
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<b>Position:</b>Customer Service Representative<br><br><b>Job Description:</b><p><b>As Arrow Global Components (AGC), a part of Arrow Electronics, we are a global leader in the distribution and value-added services related to electronic components. </b>We resell, customize, and distribute electronic components to clients around the world. Our business is built on trusted, long-lasting relationships with industry leaders — both suppliers and customers.</p><br><br><p><br>We are currently looking for a <b>Customer Service Representative (English Speaker)</b> to join our team. In this role, you will support the Sales team by enhancing customer relationships through proactive management of the entire customer order lifecycle — from clean order entry to invoicing and delivery. You will also manage customer-reserved inventory to meet shared goals for both Arrow and our customers.</p><br><br><p>This position follows a hybrid work model from our office based in <b>Casablanca</b>.</p><br><br><br><p><b>Your main responsibilities will include:</b></p><br><br><ul><li><p>Managing the <b>Order-to-Invoice</b> process,</p><br><br></li><li><p>Communicating with customers and suppliers, providing after-sales support (primarily via email, occasionally by phone or chat),</p><br><br></li><li><p>Order management and backlog monitoring,</p><br><br></li><li><p>Handling and responding to customer requests and backlog changes,</p><br><br></li><li><p>Coordinating with internal departments such as Sales and Logistics,</p><br><br></li><li><p>Ensuring <b>On-Time Delivery</b> in line with customer and company targets,</p><br><br></li><li><p>Driving customer satisfaction and process efficiency.</p><br><br></li></ul><br><p><b>What we are looking for:</b></p><br><br><ul><li><p>Proficiency in English</p><br><br></li><li><p>Solid knowledge of <b>Microsoft Office</b>, especially <b>Excel</b> (intermediate to advanced),</p><br><br></li><li><p>Previous experience in <b>Customer Service</b>,</p><br><br></li><li><p>Excellent communication and coordination skills,</p><br><br></li><li><p>A customer-focused mindset,</p><br><br></li><li><p>Strong team player.</p><br><br></li></ul><br><p><b>What we offer:</b></p><br><br><p>We offer a challenging, rewarding, and dynamic role within an international environment at a globally growing company.</p><br><br><p><b>Please submit your CV in English.</b></p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br> </div>
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<b>Position:</b>Sales Operations Associate<br><br><b>Job Description:</b><p><b>Sales Operations Associate </b></p><br><br><p><b>Position Overview:</b><br>The Sales Operations Associate, specifically within the <b>Customer Experience Team,</b> executes daily operational tasks within a global environment. The role focuses on order processing, backlog management, and cross-functional collaboration to ensure customer satisfaction and policy compliance.</p><br><br><p><b>Key Responsibilities:</b></p><br><br><ul><li><b>Support to Sales and Operations Account Managers</b></li></ul><br><ul><li><b>Order Management: </b>Process customer orders by verifying PO accuracy (pricing, specs, terms) and resolving discrepancies. Manage the full order lifecycle within the ERP system, ensuring alignment with customer delivery expectations and vendor availability.</li></ul><p>Respond to inquiries regarding order status and resolve customer order difficulties.</p><br><br><p>May manage customer quote activities in line with specific strategies and quoting processes.</p><br><br><ul><li><b>Backlog Management: </b>Maintain control of the open backlog of orders, from entry through production, delivery and invoicing.</li></ul><ul><li><b>Service Delivery:</b> Meet established Service Level Agreements (SLAs).</li></ul><ul><li><b>Compliance & Collaboration:</b> Ensure adherence to policies and regulations while working with account managers, supply chain, integration facility, RMA and other Arrow teams</li></ul><p><b>Qualifications:</b></p><br><br><ul><li><b>Education:</b> Degree in Business, Administration, Supply Chain, Logistics, or a related field.</li><li><b>Experience:</b> 1–3 years in sales operations or customer service (product-based industry preferred).</li><li><b>Technical Skills:</b> Hands-on experience with ERP systems and proficiency in Microsoft Excel</li><li><b>Languages:</b> High level of English (written and oral).</li></ul><p><b>Key Competencies:</b></p><br><br><ul><li><b>Communication efficiency</b></li></ul><ul><li><b>Detail-Oriented:</b> Precision in data entry and complex problem-solving.</li><li><b>Resilient:</b> Ability to remain professional under pressure and handle sensitive requests.</li><li><b>Adaptable:</b> Comfortable in a fast-paced environment with evolving tools and priorities.</li><li><b>Proactive:</b> Strong ability to prioritize urgent tasks and meet strict deadlines.</li></ul><br><p><span>#LI-YB1</span></p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br> </div>
<p>The Role of Restaurant Manager: We currently have an opportunity for a talented and creative All day dining Restaurant Manager, to join our Four Seasons Hotel Rabat Kasr Al Bahr team in Morocco! Reporting into our Food and Beverage Director you will be responsible for leading The Restaurant operation with passion and creativity, ensuring exceptional service and attention to our guests. Responsibilities will include selection, talent management and development of our Restaurant team, working closely with the Food and Beverage leadership team in designing the menus and wine lists, controlling costs through effective scheduling, budgeting, purchasing decisions, inventory control and cost control measures, observing and making recommendations for improvement of facilities and equipment where required, being highly visible in the operation, providing recognition, promoting good public relations and taking care of special requests with dedication to providing an attentive and distinctive experience for our guests.</p><p><strong>Desired Candidate Profile</strong></p><p>Our Ideal Restaurant Manager candidate will have: A special talent and passion for ensuring you and your team deliver the highest of standards consistently and ensuring exceptional service and attention to our guests. You should have a wealth of Restaurant leadership experience in luxury hotels and/or stand-alone restaurants or restaurant groups, preferably have a minimum of 2 to 3 years experience in Michelin star restaurants in the same position, have a desire to focus on the development of our team, attention to detail, strong interpersonal and relationship building skills, the ability to multi-task with excellent organizational skills, be a team player and have a highly creative flair; bringing your personal touch and energy to our Restaurant experiences. Fluency in French, Arabic and English is a must for this location, along with eligibility to work in Morocco.</p>
<p>We currently have an opportunity for an experienced, highly talented, proactive, and organized Executive Assistant to join our Four Seasons Hotel Rabat Kasr Al Bahr team in Morocco! Reporting directly to our General Manager, you will manage executive administrative and secretarial responsibilities and coordinate the activities of the Executive Office. Your role will include managing appointments, transportation, correspondence, VIP guest bookings, arrivals and experiences, as well as supporting operational needs and handling a variety of confidential and sensitive matters requiring sound judgment and discretion. In addition to the traditional Executive Assistant responsibilities, you will participate in and coordinate special projects assigned by the General Manager. You will be expected to contribute through creative and strategic thinking, support project execution, and develop high-quality presentations for internal and external stakeholders. Strong presentation design skills and the ability to clearly communicate ideas through compelling visual storytelling are essential for this role. You will also play a key role in promoting and driving the Moroccan cultural dimension of selected hotel projects and initiatives. You will support the General Manager and hotel leadership team in bringing Moroccan culture to life through guest experiences, events, partnerships, and special projects, helping to showcase the authenticity and richness of Morocco across the property.</p><p><strong>Desired Candidate Profile</strong></p><p>A solid work ethic and exceptional organizational skills.</p><p>Advanced proficiency in Microsoft Office Suite, particularly PowerPoint, and Opera.</p><p>Strong project coordination and execution abilities.</p><p>Excellent presentation development and communication skills.</p><p>Outstanding written and verbal communication skills in a multicultural environment.</p><p>A high level of integrity, discretion, and professionalism.</p><p>Strong cross-cultural sensitivity and customer service orientation.</p><p>The ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.</p><p>A strong sense of quality, creativity, and innovation.</p><p>A collaborative mindset and the ability to work effectively across departments.</p>
Foreign Exchange Operations and Compliance Officer | Casablanca (Morocco)
Accounting, Finance & Banking
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Job : <p>Manage foreign currency positions and hedging operations:<br>•Oversee daily import/export foreign currency positions<br>•Manage documentation and tracking of hedging operations (hedging instruments, maturities, settlements)<br>•Continuously monitor foreign exchange market developments and reference rates<br>•Propose strategies to optimize foreign exchange hedging<br>Manage import/export documentary credits:<br>•Track and process import documentary credits (raw sugar purchases) and export documentary credits (Sugar, Molasses)<br>•Coordinate with Purchasing, Supply Chain, and Export departments for the documentary compliance of international operations<br>•Ensure timely settlement of foreign currency payments according to negotiated deadlines and current regulations<br>Ensure compliance of treasury operations:<br>•Formalize and update treasury procedures<br>•Ensure compliance with regulations from the Foreign Exchange Office, Bank Al-Maghrib, and the Group's internal procedures<br>•Document and justify all treasury operations<br>•Identify and prevent fraud risks in treasury operations and international transactions<br>•Contribute to the Group's certification and rating processes<br>Participate in or lead continuous improvement projects:<br>•Involve in cross-functional projects (company projects...)<br>•Lead or participate in continuous improvement projects within your department</p><br><br> <br> Required profile : <p>Job Requirements:<br>•Education: Master's degree (Bac+5) in International Finance, Treasury, or equivalent<br>•Experience: Minimum 3 years in a similar role<br>Professional Skills:<br>•General accounting<br>•Treasury management<br>•Financial analysis management<br>•In-depth knowledge of Market Finance<br>Transversal Skills:<br>•Analytical and synthesis skills<br>•Communication<br>•Problem-solving methods<br>Behavioral Skills:<br>•Client focus<br>•Initiative/innovation<br>•Results-oriented<br>•Persuasion and influence<br>•Adaptability/flexibility<br>•Team spirit</p><br><br> <br><br> </div>
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<b>Position:</b>Inside Sales Representative (Italian Speaker)<br><br><b>Job Description:</b><p><b>About US:</b></p><br><br><p><b>Arrow Enterprise Computing Solutions</b>, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</p><br><br><p>As part of its growth, <b>ARROW ECS </b>is strengthening its teams and is looking for an <b>Inside Sales Associate </b></p><br><br><br><p><b>What you will be doing at ARROW:</b></p><br><br><br><ul><li><p>Maintain sales records, update CRM data, and generate sales reports to track progress and provide insights for sales management,</p><br><br></li><li><p>become aware of the products and services sold by the company,</p><br><br></li><li><p>Offer customers information on products and services,</p><br><br></li><li><p>Assess customers' needs and offer them adapted solutions,</p><br><br></li><li><p>Conduct Teams or phone meetings to demonstrate products or services, answer questions, and address objections.</p><br><br></li></ul><br><p><b>Who are we looking for?</b></p><br><br><br><ul><li><p>Fluent level in <b>Italian </b></p><br><br></li><li><p>Excellent written and oral communication skills,</p><br><br></li><li><p>Great negotiation and sales skills</p><br><br></li><li><p>Ability to work in teams and collaborate with other departments,</p><br><br></li><li><p>Freshly Graduated candidates accepted.</p><br><br></li></ul><p><b>What is in it for you?</b></p><br><br><ul><li><p>Full Permanent contract, Net salary & bonus,</p><br><br></li><li><p>Social advantage: CNSS, CIMR, Health insurance,</p><br><br></li><li><p>Very good working atmosphere in a team of passionate collaborators,</p><br><br></li><li><p>Work culture where you can make an impact,</p><br><br></li><li><p>Working within an international organization, recognized worldwide in its sector.</p><br><br></li></ul><br><p>#LI-YB1</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br> </div>
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<b>Position:</b>Inside Sales Associate (German Speaker)<br><br><b>Job Description:</b><p><b>About US:</b></p><br><br><p><b>Arrow Enterprise Computing Solutions</b>, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</p><br><br><p>As part of its growth, <b>ARROW ECS </b>is strengthening its teams and is looking for an <b>Inside Sales Associate </b></p><br><br><br><p><b>What you will be doing at ARROW:</b></p><br><br><br><ul><li><p>Maintain sales records, update CRM data, and generate sales reports to track progress and provide insights for sales management,</p><br><br></li><li><p>become aware of the products and services sold by the company,</p><br><br></li><li><p>Offer customers information on products and services,</p><br><br></li><li><p>Assess customers' needs and offer them adapted solutions,</p><br><br></li><li><p>Conduct Teams or phone meetings to demonstrate products or services, answer questions, and address objections.</p><br><br></li></ul><br><p><b>Who are we looking for?</b></p><br><br><ul><li><p>Fluent level in <b>German</b></p><br><br></li><li><p>Excellent written and oral communication skills,</p><br><br></li><li><p>Great negotiation and sales skills</p><br><br></li><li><p>Ability to work in teams and collaborate with other departments,</p><br><br></li><li><p>Freshly Graduated candidates accepted.</p><br><br></li></ul><br><p><b>What is in it for you?</b></p><br><br><ul><li><p>Full Permanent contract, Net salary & bonus,</p><br><br></li><li><p>Social advantage: CNSS, CIMR, Health insurance,</p><br><br></li><li><p>Very good working atmosphere in a team of passionate collaborators,</p><br><br></li><li><p>Work culture where you can make an impact,</p><br><br></li><li><p>Working within an international organization, recognized worldwide in its sector.</p><br><br></li></ul><br><p>#LI-FR2</p><br><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br> </div>
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<b>Position:</b>Sales Operations Associate ( Spanish / Portugues Speaker )<br><br><b>Job Description:</b><p><b>Arrow Enterprise Computing Solutions</b>, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</p><br><br><p>As part of its growth, <b>ARROW ECS Morocco</b> is strengthening its teams and is looking for a <b>sales operation associate ( Spanish / Portugues Speaker ).</b></p><br><br><br><p><b>What you will be doing at ARROW:</b></p><br><br><br><ul><li><p>Maintain customer, lead, and sales activity data in the CRM system by entering, organizing, and maintaining it accurately,</p><br><br></li><li><p>Providing administrative support to the sales team,</p><br><br></li><li><p>Handling Vendor requests and issues related to orders</p><br><br></li></ul><br><p><b>Who are we looking for?</b></p><br><br><br><ul><li><p>Currently enrolled and pursuing a bachelor’s or master’s Degree</p><br><br></li><li><p>Fluent level in <b>( Spanish Or/And Portugues )</b>, English (B1)</p><br><br></li><li><p>Excellent written and oral communication skills,</p><br><br></li><li><p>Ability to work in teams and collaborate with other departments,</p><br><br></li></ul><p><b>What is in it for you?</b></p><br><br><ul><li><p>Full Permanent contract,</p><br><br></li><li><p>Social advantage: CNSS, CIMR, Health insurance,</p><br><br></li><li><p>Very good working atmosphere in a team of passionate collaborators,</p><br><br></li><li><p>Work culture where you can make an impact,</p><br><br></li><li><p>Working within an international organization, recognized worldwide in its sector.</p><br><br></li></ul><br><p>#LI-HL1</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br> </div>
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<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><u><strong>Your mission as a Telesales Customer Advisor:</strong></u></p><br><br><p> As a Telesales Customer Advisor, you will play a key role in:</p><br><br><p>• Promoting our clients' products and services<br>• Identifying customer needs and proposing suitable solutions.<br>• Negotiating and retaining customers<br>• Turning every interaction into a sales opportunity and building lasting relationships.<br>• Contributing to collective performance<br>• Sharing your ideas and actively participating in the continuous improvement of our processes.<br> </p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:<br>• Have perfect command of French, both spoken and written<br>• Possess excellent communication skills<br>• Are organized, independent, and positive<br>• Master digital tools<br>• Love taking on challenges and are focused on customer satisfaction</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will get an email inviting you to take a series of interactive tests to assess your language, technical, and personality skills.<br>2 Phone interview<br>An initial conversation with a member of the recruitment team to discover Concentrix and confirm suitability for the role.<br>3 In-person interview<br>A meeting to delve deeper into your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive remuneration<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from the 12th month<br>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br> </p><br><br> <br><br> </div>
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<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><strong>Your mission:</strong></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving issues or complaints to ensure their satisfaction.<br>• Proposing personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br> </p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><p>• Are perfectly fluent in French, both spoken and written.<br>• Have excellent communication skills, are organized, independent, and positive.<br>• Are proficient with digital tools and curious about new technologies.<br>• Enjoy taking on challenges and are customer-focused.</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language, technical, and personality skills.<br>2 Phone interview<br>A first conversation with a member of the recruitment team to discover Concentrix and confirm your suitability for the position.<br>3 In-person interview<br>A meeting to delve deeper into your profile and align your ambitions with our company culture.What we offer you:</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive remuneration</p><br><br><p>• Language bonus for multilingual profiles</p><br><br><p>• Performance bonuses</p><br><br><p>• Regularity bonus starting from 12 months</p><br><br><p>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br> </p><br><br> <br><br> </div>
Customer Advisor (F/M) - Technical Support - Agadir - French / English | Agadir (Morocco)
Customer Service
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><u><strong>Your mission:</strong></u></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving problems or complaints to ensure their satisfaction.<br>• Offering personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br> </p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><p>• Perfectly master French & English, both spoken and written.<br>• Have excellent communication skills, are organized, independent, and positive.<br>• Master digital tools and show curiosity for new technologies.<br>• Like to take on challenges and are focused on customer satisfaction.</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language, technical, and personality skills.<br>2 Telephone exchange<br>A first conversation with a member of the recruitment team to discover Concentrix and confirm suitability for the position.<br>3 In-person interview<br>A meeting to deepen your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive remuneration<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from the 12th month<br>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and animations throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br> </p><br><br> <br><br> </div>
Customer Advisor (M/F) - Customer Service - Marrakech - French / English | Marrakech (Morocco)
Customer Service
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><u><strong>Your mission:</strong></u></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving problems or complaints to ensure their satisfaction.<br>• Offering personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br> </p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><p>• Perfectly master French & English, both spoken and written.<br>• Have excellent communication skills, are organized, independent, and positive.<br>• Master digital tools and are curious about new technologies.<br>• Enjoy taking on challenges and are focused on customer satisfaction.</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to evaluate your language, technical, and personality skills.<br>2 Phone conversation<br>An initial conversation with a member of the recruitment team to discover Concentrix and confirm suitability for the role.<br>3 In-person interview<br>A meeting to deepen your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive compensation<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus from 12 months onwards<br>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br> </p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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Company culture : <p><strong>Al Akhawayn University </strong>is driven by a strong <strong>innovation-oriented</strong> culture, encouraging creativity, experimentation, and bold ideas to advance education and research.<br>
This spirit is supported by a deep sense of <strong>collaboration</strong>, with supportive teams and hands-on leadership that nurtures academic and operational talent.<br>
<strong>Performance</strong> and intellectual ambition also play a key role, fostering excellence in a globally minded environment.<br>
While organization is less dominant, it provides the essential structure needed to operate a high-quality academic institution.
</p><br><br>
<br> Job : <p><strong><u>Position Description Summary:</u></strong></p><br><br><p>The Procurement Administrative Assistant assists the Director in maintaining an up-to-date workflow management and ensuring coordination between the different purchasing units.</p><br><br><p><u><strong>Main Duties:</strong></u></p><br><br><ul><li>To plan, establish priorities, organize, and manage the secretarial and clerical functions of the office.</li><li>To coordinate with AUI's different departments and services, insuring an adequate and timely flow of information and follow up</li><li>To draft, type and format a variety of correspondence (including letters, faxes, memoranda, etc.)</li><li>To control action on all incoming and outgoing office correspondence and communications.</li><li>To maintain the Manager's calendar and schedule appointments</li><li>To establish and to maintain the office filing system, periodically retiring files and records to the archiving system</li><li>To prepare and submit tax exemption files to tax services</li><li>To receive, record and dispatch purchase requests to purchasers</li><li>To perform the duties of purchaser when needed</li><li>To assist in launching and developing some projects</li><li>To process and follow up the office's budget</li><li>To perform other tasks and duties as assigned</li></ul> <br> Required profile : <p><u><strong>Requirements/Skills:</strong></u></p><br><br><p>A bachelor's degree or equivalent<br>Preferred: Bachelor's in economics or business administration<br>Previous working experience in a job-related position</p><br><br><p><u><strong>IT Skills and Abilities:</strong></u><br>Good knowledge of administrative and clerical procedures and systems such as word processing, professional writing, managing files and records and other office procedures and terminology.</p><br><br><p><strong><u>Deadline: </u></strong>October 05, 2026, at midnight.<br>Qualified applicants are invited to submit a letter of application and a CV to: <strong>recruitment@aui.ma</strong></p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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Company culture : <p><strong>Al Akhawayn University </strong>is driven by a strong <strong>innovation-oriented</strong> culture, encouraging creativity, experimentation, and bold ideas to advance education and research.<br>
This spirit is supported by a deep sense of <strong>collaboration</strong>, with supportive teams and hands-on leadership that nurtures academic and operational talent.<br>
<strong>Performance</strong> and intellectual ambition also play a key role, fostering excellence in a globally minded environment.<br>
While organization is less dominant, it provides the essential structure needed to operate a high-quality academic institution.
</p><br><br>
<br> Job : <p><strong>Position: </strong></p><br><br><p>An Administrative Assistant in the finance department of the university provides crucial administrative support to ensure the smooth operation of financial tasks and processes. This role involves managing schedules, Bank documents Handling, handling communications, maintaining records, and supporting the finance team in various administrative duties.<br><strong>Challenges:</strong> Confidentiality, Multitasking, Time Management, Communication</p><br><br><p><strong>Main Duties:</strong></p><br><br><ul><li>Organizing: Managing schedules, meetings, and appointments for the OBS director.</li><li>Document Management: Handling the documentation and filing of financial records and workflows, Organize and maintain physical and electronic files, ensuring that financial documents are accurately filed and easily accessible.</li><li>Communication: Serving as a point of contact for internal and external communications.</li><li>Support: Assisting with financial reporting, data entry, and other administrative tasks.</li><li>Office Supplies: Monitor and order office supplies for the finance department.</li><li>Mail Handling: Sort and distribute incoming mail and prepare outgoing mail.</li><li>Bank documents Handling: Sort and distribute incoming and prepare outgoing ones.</li><li>Logistics: Arrange logistics for meetings, including booking rooms and preparing materials.</li><li>To perform other duties as assigned and as needed </li></ul> <br> <br> Required profile : <p><strong>Qualifications: </strong></p><br><br><ul><li>Bachelor or MSs degree in Management, Communication, Finance or relevant field</li><li>[2-5] years' experience</li></ul><p><u><strong>Personal and Behavioral characteristics / IT skills needed:</strong></u></p><br><br><ul><li>Detail-Oriented</li><li>Organized & Reliable</li><li>Effective Communication</li><li>Customer Service-Oriented</li><li>Office 365 software</li></ul><p><u><strong>Performance Indicators of the Role</strong></u>:</p><br><br><ul><li>Meeting Coordination Efficiency</li><li>Accuracy and Timeliness of Document Filing and Retrieval</li><li>Response Time</li><li>Quality of Files Tracking</li><li>Task Prioritization & Time Utilization</li></ul><p><br><strong>Deadline:</strong> September <strong>24, 2026</strong>, at midnight.</p><br><br> <br><br> </div>
<p>Who are we? Concentrix is an international company present in more than 70 countries. We are specialists in improving the customer experience and optimizing business processes. We help organizations transform and achieve excellence in an inclusive, collaborative, and innovative environment.</p><p>Your mission as a Customer Service Consultant: Your main responsibility will be to be the privileged point of contact for our customers. Your functions include: Support customers and potential customers in solving problems and providing information. Actively contribute to strengthening our brand image and increasing customer satisfaction. Manage complaints effectively. Be a true ambassador for excellence in customer service.</p><p>How will you do it? Through incoming calls, emails, correspondence, and potentially social media interactions. No cold calling or sales calls!</p><p>What do we offer? At Concentrix, the valuation and development of our employees are a priority.</p><p>Remuneration and Benefits: Portuguese language bonus. Performance bonuses. Attendance and punctuality bonus after 12 months of seniority. Special Eid Al-Adha bonus.</p><p>Flexible working hours with the possibility of remote work after the integration period. Free gym access. Transportation provided by the company.</p><p>Social Benefits: Advantageous health insurance + CNSS/AMO. Complementary pension plan after one year of seniority.</p><p>Excellent working conditions: Initial and continuous training. Working environment that promotes employee well-being. Real opportunities for professional growth and development.</p><p>Our recruitment process: 1. Telephone pre-selection: First conversation with a member of the recruitment team to validate the job requirements. 2. Collective presentation and tests: Company presentation, Q&A session, and written tests (French and IT). 3. Individual interview (30 minutes): In-depth conversation with a member of the recruitment team to assess your skills and align your professional ambitions with our company culture.</p><p>Are you ready for this challenge? Join the Concentrix adventure, where innovation and customer satisfaction meet. We look forward to meeting you soon! Join the Concentrix team today!</p><p><strong>Desired Candidate Profile</strong></p><p>Excellent command of the Portuguese language, oral and written. Good computer skills. Customer service orientation. Active listening, empathy, and cordiality. Analytical skills. Ability to identify needs and anticipate solutions.</p>
<h2 class="h5">Job description</h2>
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<b>Position:</b>Global Go-To-Market Program Manager<br><br><b>Job Description:</b><p>Arrow’s <b>Enterprise Computing Solutions</b> (ECS) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world’s leading technology manufacturers and their channel partners that serve commercial and government markets. Please read more about us https://www.arrow.com/ecs/es</p><br><br><br><p>Arrow ECS is looking for a <b>Global Program Manager</b> to join our Global Go-To-Market (GTM) team, with primary responsibility for driving program execution across <b>EMEA</b>. This role is ideal for a strategic, execution-focused program leader who enjoys working at the intersection of global strategy, regional sales execution, and operational excellence. As part of the Global ECS Program team, you will ensure that EMEA-led initiatives are fully aligned to Arrow’s global partner programs, vendor strategies, and integrated operating model—while helping regional teams successfully land and scale priority solution areas.</p><br><br><br><p><b>What You’ll Do:</b></p><br><br><p><b>Lead Global Programs with Regional Impact</b></p><br><br><ul><li><p>Own the <b>EMEA execution</b> of global GTM and partner programs, ensuring alignment with Arrow ECS’s global strategy.</p><br><br></li><li><p>Partner closely with the <b>Global Director of GTM</b> to design and deliver <b>solution-specific sales plays</b> across EMEA.</p><br><br></li><li><p>Represent EMEA market needs and insights in global planning discussions to help shape future programs.</p><br><br></li></ul><p><b>Drive Sales Play Execution Across EMEA</b></p><br><br><ul><li><p>Lead the rollout and execution of <b>global sales plays</b> in EMEA regions, working closely with regional sales, marketing, and partner teams.</p><br><br></li><li><p>Ensure global programs are effectively localized for regional markets—while maintaining consistency, governance, and measurable outcomes.</p><br><br></li><li><p>Enable field teams with clear program frameworks, playbooks, and execution guidance.</p><br><br></li></ul><br><p><b>Partner with Operations & Cloud Teams</b></p><br><br><ul><li><p>Work cross-functionally with <b>operations, Cloud, and systems teams</b> to ensure programs are fully integrated, scalable, and execution-ready.</p><br><br></li><li><p>Support alignment across tools, processes, incentives, and reporting to deliver a seamless partner and seller experience.</p><br><br></li><li><p>Help ensure operational readiness for launches, from integration planning through execution.</p><br><br></li></ul><br><p><b>Collaborate Across a Global, Matrixed Organization</b></p><br><br><ul><li><p>Act as a connector between <b>global strategy and regional execution</b>, aligning stakeholders across EMEA and global teams.</p><br><br></li><li><p>Collaborate with Cloud teams to support <b>multi-vendor, solution-oriented GTM programs</b>.</p><br><br></li><li><p>Influence outcomes across regions and functions without direct authority.</p><br><br></li></ul><br><p><b>Measure Success & Drive Continuous Improvement</b></p><br><br><ul><li><p>Track program performance and deliver <b>clear, actionable insights</b> to global and regional leadership.</p><br><br></li><li><p>Maintain program documentation, governance, and reporting standards.</p><br><br></li><li><p>Use data and regional feedback to continuously refine and improve program effectiveness.</p><br><br></li></ul><br><p><b>What You Bring</b></p><br><br><ul><li><p>Bachelor’s degree in Business, Marketing, or a related field (Master’s preferred).</p><br><br></li><li><p>Excellent English</p><br><br></li><li><p><b>3+ years of experience</b> in program management, GTM strategy, or partner/channel programs within technology or IT distribution.</p><br><br></li><li><p>Strong understanding of <b>solution selling, partner ecosystems, and cloud or hybrid technologies</b>.</p><br><br></li><li><p>Proven experience managing <b>complex, multi-region programs</b> in a global environment.</p><br><br></li><li><p>Excellent communication, stakeholder management, and execution skills.</p><br><br></li><li><p>Comfortable working in a <b>fast-paced, matrixed, international organization</b>.</p><br><br></li></ul><br><p><b>Nice to Have</b></p><br><br><ul><li><p>Experience working in or with <b>EMEA markets</b>.</p><br><br></li><li><p>Exposure to <b>multi-vendor GTM strategies</b> and cloud provider partner programs.</p><br><br></li><li><p>Strong analytical skills with experience in <b>program performance measurement and reporting</b>.</p><br><br></li></ul><br><p>Do you see yourself as our future colleague? If yes – send us your application!</p><br><br><p><b>Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons. </b></p><br><br><p>#LI-JC1</p><br><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br> </div>
<h2 class="h5">Job description</h2>
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Company culture : <p><strong>Al Akhawayn University </strong>is driven by a strong <strong>innovation-oriented</strong> culture, encouraging creativity, experimentation, and bold ideas to advance education and research.<br>
This spirit is supported by a deep sense of <strong>collaboration</strong>, with supportive teams and hands-on leadership that nurtures academic and operational talent.<br>
<strong>Performance</strong> and intellectual ambition also play a key role, fostering excellence in a globally minded environment.<br>
While organization is less dominant, it provides the essential structure needed to operate a high-quality academic institution.
</p><br><br>
<br> Job : <p>Manage the front desk on a daily basis and perform a variety of administrative and clerical tasks. As a Front Desk, the Receptionist will be the first point of contact for the entity. Front Desk Receptionist's duties include offering administrative support across the organization, welcoming guests, and coordinating front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Front Desk Receptionist, you should have a pleasant personality, as this is also a customer service role, and deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Front Desk Receptionist's duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards</p><br><br><ul><li>Manage the reservation process.</li><li>Consult the reservation demands at the conference center.</li><li>Check the availability: taking into consideration the period of reservation, and the type of requested rooms (single/large standard/luxury/suite).</li><li>In case of availability, a response is automatically sent to the requester.</li><li>In case of unavailability, suggest an alternative to satisfy the requester.</li><li>Send an e-mail to the requester asking for the names of the participants and their assignments.</li><li>Prepare the magnetic cards of the assigned rooms; make sure that they are functional.</li><li>Coordinate with the cleaning superintendent about the rooms to prepare.</li><li>Coordinate with the technician concerning the rooms that need heating.</li><li>Send the list of the participants, their assignments, and the period of their stay to the security department.</li><li>Make sure that all names are inserted according to the request of the customer: single/large / luxury or suite before the arrival of the participants of each event.</li><li>Make sure that all the procedures and preparations are under control.</li><li>Prepare vouchers that include</li><li>Housing invoices, including participants' periods of stay and the type of assigned rooms.</li><li>Participants' meal invoices.</li><li>Study rooms.</li><li>Prepare invoices.</li><li>Be welcoming and courteous at the reception upon guests' arrival.</li><li>Come up with an immediate solution to the frequent changes that may occur to satisfy all the demands.</li><li>Find immediate resolution of any problems that may arise during the arrival or stay of guests.</li><li>Ability to plan work activities.</li><li>Consistently reliable.</li></ul> <br> Required profile : <ul><li><strong>Bac+2 or equivalent qualification</strong></li><li>Telephone answering skills</li><li>Verbal communication</li><li>Active listening skills</li><li>Professionalism</li><li>Customer service</li><li>Organization</li><li>Handles pressure</li><li>Supply management</li><li>Computer skills</li></ul><ul><li>Communication</li><li>Multitasking</li><li>Social skills</li><li>Organization</li><li>Technical skills</li><li>Stress management skills</li><li>Problem-solving</li><li>Empathy</li><li>Reliability</li></ul> <br><br> </div>