Architectural supervisor Jobs in Morocco

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>As a <strong>Social Management Controller,</strong> you will drive the organization's social performance through the analysis of HR data, monitoring of social indicators, and support for decision-making in human resources management.</p><br><br><p><strong>Activities:</strong></p><br><br><ul><li>Collect, validate, and analyze social data (headcount, payroll, absenteeism, turnover, working time, etc.)</li><li>Develop and monitor payroll and headcount budgets</li><li>Implement and update social dashboards and HR indicators</li><li>Conduct variance analyses and prospective studies (forecasts, simulations)</li><li>Produce social reports for management and relevant bodies</li><li>Contribute to improving HR tools, procedures, and information systems</li><li>Support HR teams and managers in human resources management<br>&nbsp;</li></ul> <br> <br> Required profile : <p><strong>MANDATORY academic training:</strong></p><br><br><ul><li><u><strong>STATE-RECOGNIZED BAC+5 (Master's degree equivalent)</strong></u> from a top business school in social management control, human resources, finance, economics, or equivalent<br>&nbsp;</li></ul><p><strong>Professional experience:</strong></p><br><br><ul><li>Experience between <strong>3 to 5 years</strong> in social management control, HR, management control, or social data analysis</li></ul><p><strong>Required skills:</strong></p><br><br><ul><li>Mastery of social indicators and payroll</li><li>Solid knowledge of human resources management and labor law (basic)</li><li>Very good command of Excel and reporting tools</li><li>Analytical, synthesis, and data validation skills</li><li>Rigor, discretion, and sense of confidentiality. Good interpersonal skills and ability to communicate with HR teams and managers<br>&nbsp;</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>We are looking for a "Customer Aspects Controller" profile with mastery of customer relationship management tools (CRM, business ERP...).</p><br><br><p>Main Missions:</p><br><br><p>Participate in the control and monitoring, carried out by the SPC-CS, of the customer management aspects of the SRM-CS, covering all aspects of the customer cycle from connection/subscription requests, to billing, to processing customer complaints and measuring the quality of service provided, while ensuring compliance with contractual and regulatory commitments towards customers in the Casablanca-Settat area; specifically:</p><br><br><ul><li>Analyze and monitor customer services provided by the SRM-CS</li><li>Monitor compliance with customer-related contractual commitments based on contractual specifications</li><li>Carry out on-site control missions and prepare mission reports</li><li>Respond to customer complaints and prepare necessary analysis notes</li><li>Launch and supervise audits initiated by the SPC-CS on customer aspects and prepare related reports and monitoring notes<br>&nbsp;</li><li><strong>Experience in the distribution sector is a plus</strong></li></ul> <br> <br> Required profile : <p><strong>Required Training and Skills:</strong></p><br><br><ul><li>State-recognized "Bac+5" degree or equivalent in Management Control, Accounting, Management, Audit, or similar field.</li><li>Professional experience of 5 years or more;</li><li>Ability to analyze technical reports and customer indicator dashboards,</li><li>Knowledge of service quality standards.</li></ul><p><br><strong>Desired Personality Traits:</strong></p><br><br><ul><li>Organized and rigorous.</li><li>Integrity and Availability.</li><li>Analytical skills and Autonomy</li><li>Teamwork skills.</li><li>Excellent written and oral communication.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>We are looking for <strong>2 positions</strong> with a "Potable Water Controller" profile, experienced in urban hydraulics, treatment plants, and the supply and distribution of potable water.</p><br><br><p><strong>Main missions: </strong></p><br><br><p>Ensure the technical control and monitoring of SRM-CS activities and investments in the potable water sector, from programming and budgeting to the completion and acceptance of projects, while ensuring compliance with contractual objectives, work quality, and the security of potable water supply in the Casablanca-Settat area, including:</p><br><br><ul><li>Control and monitor investments in the Potable Water sector, from programming and budgeting to completion, ensuring compliance with costs, deadlines, technical requirements, and work quality;</li><li>Examine studies, master plans, and tender documents: analyze proposed technical solutions and participate in tender commissions and technical sub-committees;</li><li>Monitor the technical performance and security of potable water supply in the Casablanca-Settat area, ensuring compliance with contractual objectives and identifying risks and discrepancies;</li><li>Prepare and monitor technical audits initiated by the SPC-CS and develop the necessary notes, technical reports, analyses, and recommendations for the management and control of activities.<br><u>Experience in the distribution sector is an asset</u></li></ul> <br> Required profile : <p>Required training and skills:</p><br><br><ul><li>State Engineer's degree (Bac+5) in Water Engineering, Hydraulic Engineering, Rural Engineering, or Civil Engineering with a specialization in hydraulics or equivalent.</li><li>More than 8 years of experience in hydraulics or related activities.</li><li>Good knowledge of tools and software related to the hydraulics field.</li><li>Good command of project management techniques.</li></ul><p>Desired personality traits:</p><br><br><ul><li>Rigor and organizational skills,</li><li>Ability to work in a team and availability,</li><li>Autonomy and initiative spirit</li><li>Good communication skills, dynamism</li><li>Interpersonal and writing skills.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Axa Services Maroc</strong>&nbsp;operates within a strongly <strong>collaborative culture</strong>, where people, trust, and high-quality professional relationships are central. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is <strong>reinforced</strong> by robust organizational practices that ensure reliability and operational efficiency. It is <strong>balanced</strong> by a performance-oriented mindset and a measured openness to innovation, supporting collective success. </p><br><br> <br> Job : <p>Reporting to the Head of Economic and Operational Steering, your main responsibilities will be as follows:</p><br><br><ul><li>Management of 3 management controllers</li><li>Financial and economic steering of AXA France operations based in Morocco</li><li>Steering of monthly closings in conjunction with accounting teams</li><li>Steering of Plan/Budget/Forecast processes in conjunction with operational directors and the central financial department in France</li><li>Monitoring and economic valuation of operational indicators</li><li>Steering and optimization of AXA Services Maroc's shared costs in conjunction with functional departments (IT, Facility Management, Transport, etc.) and enrichment of existing KPIs,</li><li>Maintain the BCA for AXA Services Maroc's transformation projects</li><li>Guarantee the consolidation of the overall AXA Services Maroc vision in conjunction with other Finance Business Partners and the accounting department<br>&nbsp;</li></ul> <br> <br> Required profile : <p>Holding a <strong>Master's degree</strong> in Management Control or Finance, you have a<span>&nbsp;<u><strong>5 years of experience as a senior management controller</strong>&nbsp;<strong>.</strong></u></span></p><br><br><p>You have:</p><br><br><ul><li>Excellent command of the Office suite</li><li><strong>Experience in managing a team of management controllers</strong></li><li>Very good accounting background</li><li>Project management</li></ul><p><strong>Do you live in Rabat and its regions?</strong></p><br><br><p><strong>Look no further, apply and come join us quickly for this mission!</strong></p><br><br><p><strong><span>We would like to thank all applicants, but we will only communicate with those selected for the pre-selection process.</span></strong></p><br><br> <br><br> </div>

<p>As a Quality Control Inspector, you'll be reporting to an Operations Manager and working as a part of our Operations team. At QIMA, the role of Operations is to deliver our industry-leading services to our clients while ensuring that all the work is performed to the QIMA standard of quality. Your role in this will be to:</p><ul><li>Check email daily in order to receive inspection documents and guidelines;</li><li>Attend inspections on time and communicate with supplier in a professional way;</li><li>Perform the inspection of the merchandise according with company procedures.</li><li>Supervise the stuffing of the containers according with company procedures;</li><li>Fulfill inspection reports according with company procedures and time lines.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Think you have what it takes? First of all, we want someone with:</p><ul><li>Experience in quality management, especially softlines/ garments/ textiles/ footwear (2 years or more);</li><li>Knowledge of AQL standards, as well as relevant safety and quality regulations;</li><li>Good command of English (spoken and written);</li><li>Great attention to detail and strong professional ethics.</li></ul>

<p>As a Quality Control Inspector, you'll be reporting to an Operations Manager and working as a part of our Operations team. At QIMA, the role of Operations is to deliver our industry-leading services to our clients while ensuring that all the work is performed to the QIMA standard of quality. Your role in this will be to:</p><ul><li>Check email daily in order to receive inspection documents and guidelines;</li><li>Attend inspections on time and communicate with supplier in a professional way;</li><li>Perform the inspection of the merchandise according with company procedures.</li><li>Supervise the stuffing of the containers according with company procedures;</li><li>Fulfill inspection reports according with company procedures and time lines.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Think you have what it takes? First of all, we want someone with:</p><ul><li>Experience in quality management, especially softlines/ garments/ textiles/ footwear (2 years or more);</li><li>Knowledge of AQL standards, as well as relevant safety and quality regulations;</li><li>Good command of English (spoken and written);</li><li>Great attention to detail and strong professional ethics.</li></ul>

<div><p><strong>Airfreight ACC Specialist</strong></p> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p>DHL Global Forwarding has an opening for <strong>Airfreight ACC Specialist </strong>in Morocco.</p><p><strong><em>Join us in connecting people and improving lives!             </em></strong></p>   <p><strong>In this Airfreight ACC Specialist position</strong></p><ul><li>You will support the execution of plans and processes to implement the AFR pricing strategy.</li><li>You will assist in responding to pricing enquiries in an efficient and competitive manner.</li><li>You will execute tasks and activities while ensuring effective resource management and optimizing productivity for day-to-day operations.</li><li>You will support the timely monitoring and accurate updating of local tariffs.</li><li>You will prepare and submit all relevant tender documentation.</li><li>You will develop and maintain databases containing specific information to enable quick responses to network queries.</li><li>You will build and maintain strong business relationships with customers and airline partners.</li><li>You will prepare carrier performance reports and conduct performance reviews.</li><li>You will identify opportunities to enhance services and processes, secure cost-effective and competitive pricing, and negotiate competitive rates with airline suppliers while meeting service specifications and transit time targets.</li><li>You will stay informed about recent developments in new solutions, services, trade lanes, and traffic developments.</li><li>You will provide functional guidance, advice, or training to less experienced team members when required.</li><li>You will identify and resolve recurring issues and recommend improvements to AFR pricing methods to increase effectiveness and efficiency.</li><li>You will contribute individually to achieving team objectives without direct responsibility for leading others.</li><li>You will influence stakeholders within the job area through clear explanations of facts, policies, and practices.</li><li>You will support and collaborate primarily with colleagues within your function.</li><li>You will build relationships with customers and key stakeholders and understand their interests and concerns.</li><li>You will address task-related issues professionally and appropriately to maintain positive working relationships.</li></ul> <p><strong>Qualifications & Experience</strong></p> <ul><li>More than 2 Years’ experience</li><li>Bachelor’s Degree or equivalent experience/qualification</li><li>Good communication</li><li>Good English and Arabic Both Written and Spoken</li><li>Ability to communicate effectively on all levels</li></ul><p>Ability to use initiative and be a self-starter</p> <p><strong>We offer:</strong></p><ul><li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li><li>Possible further career development.</li><li>Competitive salary.</li></ul>   <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul><li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li><li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li><li>The <strong>best solutions</strong> and <strong>best customer service</strong></li></ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br><strong>Our Purpose: </strong>Connecting People, improving lives.<br><strong>Our Values: </strong>Respect & Results<br><strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p> <font color="#ffffff"> #LI-MEA</font></div>

<p>As a Quality Control Inspector, you'll be reporting to an Operations Manager and working as a part of our Operations team. At QIMA, the role of Operations is to deliver our industry-leading services to our clients while ensuring that all the work is performed to the QIMA standard of quality. Your role in this will be to:</p><ul><li>Check email daily in order to receive inspection documents and guidelines;</li><li>Attend inspections on time and communicate with supplier in a professional way;</li><li>Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures;</li><li>Fulfill inspection reports according with company procedures and timelines.Company Description</li></ul><p>This position is open for candidates based in either <strong><em>Tangier</em></strong> or <strong><em>Rabat</em></strong>. </p><p>Our Consumer Products Division is dedicated to helping brands, retailers and manufacturers worldwide deliver safe, quality and ethically made products to their consumers. Every day at work, our inspectors, auditors, and lab techs use their expertise to help safeguard the products you use every day in your home: from clothes and footwear to toys and baby products, to electronics, appliances, and furniture.Qualifications </p><p><strong>Desired Candidate Profile</strong></p><p>Think you have what it takes? First of all, we want someone with:</p><ul><li>Experience in quality management, especially softlines/ garments/ textiles/ footwear (2 years or more);</li><li>Knowledge of AQL standards, as well as relevant safety and quality regulations;</li><li>Good command of English (spoken and written);</li><li>Great attention to detail and strong professional ethics.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><strong>Your mission</strong></p><br><br><p>Reporting to the Product Line Manager, you will ensure the just-in-time delivery of products within your scope. Based on your order book, you will define the most optimal planning to meet customer deadlines and deduce component needs.</p><br><br><p><strong>Your responsibilities</strong><br>Manage component needs calculation for your products.<br>Launch manufacturing and subcontracting orders (OF / OFT) at the dates and quantities recommended by the system.<br>Pace manufacturing and reschedule resources already committed as needs evolve.<br>Ensure the availability of parts needed for assembly lines and anticipate stockout risks.<br>Manage the timely launch of products, in coordination with the Material Planner.<br>Track customer order deadlines and monthly edit customer satisfaction indicators.<br>Prepare and lead your work elements for production steering meetings.<br>Produce administrative documents related to manufacturing, delivery, and customer requirements.<br>Handle malfunctions and propose corrective actions to the Product Line Manager or buyer.<br>Participate in new business meetings, especially during the industrialization phase.<br>Track the implementation of manufacturing file changes and contribute to measuring their financial impact.<br>Apply current production management rules and actions to minimize operating values.</p><br><br> <br> Required profile : <p>Bachelor's degree (Bac+3) in logistics or equivalent.<br>2 to 3 years of experience in a similar role in an industrial environment.<br>Good knowledge of SAP (production module / MM-PP).<br>Good level of French in writing, speaking, and reading.<br>Rigor, sense of priorities, and ability to work cross-functionally with production, purchasing, and quality departments.<br>What is expected from the role<br>Strict adherence to launch procedures (quantity, date).<br>Zero deviation in launches.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>ALH Holding</strong> is characterized by a <strong>collaboration-driven culture</strong>, where people, trust and teamwork are central to the organization. Employees operate in a supportive environment shaped by close management that encourages engagement and accountability. This foundation is strengthened by a <strong>strong organizational focus</strong>, ensuring structure, efficiency and process reliability. The culture is further balanced by a performance mindset and openness to innovation, supporting both results and adaptability. </p><br><br> <br> Job : <ul><li>Participate in the development of annual budgets and forecasts by sector, crop, and season, and ensure their follow-up.</li><li>Carry out periodic reforecasts and analyze the differences between actual results and the budget in order to propose corrective actions.</li><li>Implement and monitor techno-economic agricultural KPIs and performance indicators for the different farms.</li><li>Conduct profitability and production cost analyses by sector, crop, greenhouse, or activity.</li><li>Prepare periodic reports and ensure the reliability of management data.</li><li>Monitor operating costs and agricultural investments (CAPEX) and ensure compliance with budget limits.</li><li>Utilize data from BeeOne and the ERP system, and develop management and data visualization tools (advanced Excel, Power BI).</li><li>Carry out regular trips to the farms to check data reliability and support farm managers in monitoring their performance.</li><li>Participate, as needed, in physical inventories and stock monitoring.</li></ul> <br> Required profile : <p><strong>Education</strong><br>• Agro-Economist Engineering degree (ENAM, IAV Hassan II) or equivalent training (business school / finance with an agricultural focus).<br><strong>Experience</strong><br>• Minimum 2 to 3 years of experience in management control, audit, or financial analysis, ideally in the agricultural sector.<br>• Proven experience in budget preparation and monitoring, variance analysis, reporting, and cost control.<br>• Experience in a multi-site environment is an asset.<br><strong>Technical skills</strong><br>• Mastery of management control and cost accounting techniques.<br>• Budget preparation and monitoring; financial and performance analysis.<br>• Knowledge of the economic specificities and cycles of agricultural farms.<br><strong>Tools</strong><br>• Excellent command of Excel (Pivot Tables, advanced formulas, modeling).<br>• BeeOne: proficiency in the software is highly desired.<br>• Knowledge of Power BI is a plus.<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Groupe AZURA</strong> is driven by a predominantly <strong>collaborative</strong> culture, where people, trust and teamwork are central to daily operations. A close and supportive management style promotes guidance, accountability and long-term employee engagement. This approach is strengthened by a strong <strong>innovation</strong> dimension, fostering initiative, agility and openness to change. More moderate <strong>organizational</strong> and <strong>competitive</strong> elements provide structure and performance focus, while maintaining a people-centered and collective-oriented environment. </p><br><br> <br> Head office address : <span> Agadir </span> <br> Desired personality traits : <p> <span> Extraversion </span> <span> Improvisation </span> <span> Rationalism </span> <span> Need for action </span> <span> Involvement at work </span> </p><br><br> <br><br> </div>

<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">*This position is open in Casablanca &amp; Salé.</font></font></strong> <br> <br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> The ServiceNow Architect is responsible for defining, designing, and evolving the architecture of ServiceNow solutions. They support technical and functional teams in implementing robust, scalable, and secure solutions, ensuring their alignment with business needs and the company's IT strategy.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">He is involved in digital transformation projects, implementation and optimization of the ServiceNow platform, while ensuring compliance with best practices and architectural standards.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main responsibilities</font></font></p> <ul> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Define and manage the overall architecture of ServiceNow solutions according to business and technical needs.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Designing scalable, high-performance, secure solutions tailored to clients' challenges.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Define the technical standards, best practices and architectural principles of the platform.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supporting development teams in the design and implementation of solutions.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the consistency of developments and the quality of deployed solutions.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the scoping, needs analysis, technical design and cost estimation phases.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify technical risks and propose optimization solutions.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To monitor technological developments in the ServiceNow platform.</font></font></p> </li> </ul> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical skills required</font></font></p> <ul> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Solid expertise in the ServiceNow platform and its technical architecture.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in ITSM, ITOM, ITAM, CSM, HRSD, SecOps or SPM modules depending on the projects.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in JavaScript and ServiceNow development technologies.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience with integrations via REST API, SOAP, IntegrationHub and MID Server.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of data management mechanisms, CMDB and CSDM.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of security concepts, access management and platform governance.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of development, deployment and management practices for ServiceNow environments.</font></font></p> </li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5) in computer science, information systems or equivalent.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Significant experience on the ServiceNow platform, ideally between 7 and 10 years or more.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience in solution architecture and technical management of ServiceNow projects.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ServiceNow certifications preferred: CSA, CIS, CAD and CTA (Certified Technical Architect).</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to interact with business, technical and decision-making stakeholders.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical leadership, autonomy and excellent analytical and communication skills.</font></font></p></li></ul>

<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">*This position is open in Casablanca &amp; Salé.</font></font></strong> <br> <br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> The ServiceNow Architect is responsible for defining, designing, and evolving the architecture of ServiceNow solutions. They support technical and functional teams in implementing robust, scalable, and secure solutions, ensuring their alignment with business needs and the company's IT strategy.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">He is involved in digital transformation projects, implementation and optimization of the ServiceNow platform, while ensuring compliance with best practices and architectural standards.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main responsibilities</font></font></p> <ul> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Define and manage the overall architecture of ServiceNow solutions according to business and technical needs.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Designing scalable, high-performance, secure solutions tailored to clients' challenges.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Define the technical standards, best practices and architectural principles of the platform.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supporting development teams in the design and implementation of solutions.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the consistency of developments and the quality of deployed solutions.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the scoping, needs analysis, technical design and cost estimation phases.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify technical risks and propose optimization solutions.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To monitor technological developments in the ServiceNow platform.</font></font></p> </li> </ul> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical skills required</font></font></p> <ul> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Solid expertise in the ServiceNow platform and its technical architecture.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in ITSM, ITOM, ITAM, CSM, HRSD, SecOps or SPM modules depending on the projects.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in JavaScript and ServiceNow development technologies.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience with integrations via REST API, SOAP, IntegrationHub and MID Server.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of data management mechanisms, CMDB and CSDM.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of security concepts, access management and platform governance.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of development, deployment and management practices for ServiceNow environments.</font></font></p> </li> </ul><p><strong>Desired Candidate Profile</strong></p><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualifications </font></font><p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Desired profile</font></font></strong> </p> <ul> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5) in computer science, information systems or equivalent.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Significant experience on the ServiceNow platform, ideally between 7 and 10 years or more.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience in solution architecture and technical management of ServiceNow projects.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Preferred ServiceNow certifications: CSA, CIS, CAD and CTA (Certified Technical Architect).</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to interact with business, technical and decision-making stakeholders.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical leadership, autonomy and excellent analytical and communication skills.</font></font></p></li></ul></h3>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br> <br> <br> Company culture : <p><strong>McDonald’s Morocco</strong> is built on a <strong>cooperative culture</strong> that values people, teamwork and mutual support. A close management approach encourages guidance, empowerment and collective commitment. This collaborative foundation is complemented by a <strong>strong performance-driven mindset</strong>, focused on results and customer satisfaction. It operates within a <strong>well-structured organizational framework</strong> that ensures efficiency, quality and consistency, with innovation playing a more focused supporting role. </p><br><br> <br> Job : <p>Reporting to the Architect of the Development Department, the Draftsman/Designer participates in the design and development of opening, transformation, and renovation projects for McDonald's restaurants in Morocco.</p><br><br><p>In this role, they translate architectural guidelines and operational needs into precise graphic documents, compliant with the brand's standards and current regulations.</p><br><br><p>On a daily basis, they contribute to the creation and updating of site plans, layout plans, facades, sections, technical details, and administrative files. In close collaboration with the Development and Construction teams, partner architects, engineering firms, and various project stakeholders, they ensure the coordination of technical data and the monitoring of project developments.</p><br><br><p>This position offers the opportunity to participate in varied and strategic projects, from feasibility studies to the preparation of execution files, in a dynamic environment where rigor, responsiveness, and attention to detail are essential. In compliance with McDonald's procedures and standards, you will be required to:</p><br><br><p>- Participate in feasibility studies by analyzing topographical maps, site constraints, and available regulatory data;<br>- Design, update, and produce 2D plans: location plans, site plans, levels, roofs, sections, facades, layouts, and technical details;<br>- Translate sketches, architectural concepts, and operational needs into clear, precise, and usable graphic documents;<br>- Prepare the graphic elements necessary for permit applications and technical files (plans, surface area tables, diagrams, axonometrics, presentation materials, etc.);<br>- Ensure the integration of McDonald's standards as well as local requirements for urban planning, accessibility, safety, and operations;<br>- Coordinate architectural, structural, fluid, civil engineering, kitchen, and equipment plans, and identify any inconsistencies;<br>- Incorporate feedback from internal teams, architects, engineering firms, suppliers, and partner companies while ensuring revision tracking;<br>- Carry out site surveys when necessary and update as-built and as-releveled plans;<br>- Organize, classify, and archive all project documentation, ensuring rigorous version control;<br>- Manage multiple projects simultaneously while respecting deadlines.</p><br><br> <br> <br> Required profile : <p>Education<br>Associate's degree to Bachelor's degree (Bac+2 to Bac+3) in building design, architecture, civil engineering, or equivalent (Specialized Technician, BTS, DUT, or Professional Bachelor's degree);<br>A certification or additional training in BIM/Revit is a significant asset.</p><br><br><p><br>Experience<br>2 to 4 years of experience in an architectural firm, engineering office, construction company, or with a client (developer);<br>Experience in the retail, restaurant, or multi-site environment is highly appreciated.</p><br><br><p><br>Technical Skills<br>Advanced proficiency in AutoCAD;<br>Good proficiency in SketchUp;<br>Knowledge of Revit/BIM appreciated;<br>Proficiency in rendering tools such as Enscape or Lumion;<br>Good proficiency in Photoshop, Illustrator, InDesign, and the Office Suite;<br>Ability to read, analyze, and coordinate various technical plans (architecture, structure, fluids, civil engineering, equipment, kitchen, etc.);<br>Good knowledge of administrative procedures and regulations related to urban planning, accessibility, and fire safety;<br>Mastery of technical details, surface area tables, bills of materials, and document classification systems.</p><br><br><p><br>Desired Qualities<br>Rigor and attention to detail;<br>Organization and priority management;<br>Autonomy and initiative;<br>Responsiveness and adaptability;<br>Analytical and problem-solving skills;<br>Ability to collaborate with various stakeholders;<br>Sense of responsibility, integrity, and confidentiality.</p><br><br><p><br>Languages:</p><br><br><p>Excellent command of French, both written and spoken<br>Good writing skills</p><br><br><p>Technical English knowledge is desirable.</p><br><br> <br><br> </div>

<div><span style="font-size: 11px;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of our business growth, we are looking for a Data &amp; AI Architect / Tech Project Manager passionate about new technologies, capable of designing, managing and industrializing high value-added Big Data and GenAI solutions for our clients.</font></font></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your tasks</font></font></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Framing &amp; Tech Architecture: Design target architectures (Batch, Real-Time, Cloud and On-Premise) and technically manage projects from POC to industrialization.</font></font></span></div><div><span style="font-size: 11px;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Data &amp; AI Pipelines: Develop and orchestrate massive data processing (PySpark) and AI inference pipelines.</font></font></span></div><div><span style="font-size: 11px;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">GenAI &amp; RAG Architectures: Implementing and optimizing advanced RAG solutions interconnected with language models (LLM) and vector databases.</font></font></span></div><div><span style="font-size: 11px;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Streaming &amp; Ingestion: Setting up high-performance real-time streams (Kafka, NiFi) connected to data and AI engines.</font></font></span></div><div><span style="font-size: 11px;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Industrialization &amp; MLOps/DevOps: Implement CI/CD pipelines, flow orchestration, monitoring and ensure performance, security and data quality.</font></font></span></div><div><span style="font-size: 11px;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Leadership &amp; Steering: Provide technical guidance to teams (Data, AI, Cloud), ensure project monitoring and explain architectural choices to Business and Product teams.</font></font></span></div><div><span style="font-size: 11px;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical skills required</font></font></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Big Data &amp; Processing: Proficiency in PySpark (Batch &amp; Streaming) and distributed environments (Hadoop/Cloudera, HDFS).</font></font></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Streaming &amp; Ingestion: Solid expertise in Kafka and NiFi for real-time data processing.</font></font></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Databases (NoSQL &amp; Vector): Experience with Cassandra/Hive as well as vector databases (Pinecone, FAISS, Weaviate or ChromaDB).</font></font></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">GenAI &amp; AI Frameworks: Mastery of LLMs (OpenAI/Azure OpenAI, Claude, Mistral...), Prompt Engineering and associated frameworks (LangChain, LlamaIndex).</font></font></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">DevOps, MLOps &amp; Orchestration: Solid CI/CD practices (GitLab, Docker), Python/FastAPI scripts and orchestration tools (Airflow, Prefect).</font></font></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cloud &amp; DBMS: Good understanding of Cloud architectures (Azure, AWS or GCP) and proficiency in SQL.</font></font></span></div><div><br></div><p><strong>Desired Candidate Profile</strong></p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualifications </font></font><div> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of our business growth, we are looking for a </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Data &amp; AI Architect / Tech Project Manager</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> passionate about new technologies, capable of designing, managing and industrializing high value-added Big Data and GenAI solutions for our clients.</font></font></p> <p> <u> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your tasks</font></font></strong> </u> </p> <ul> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Framing &amp; Tech Architecture:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Design target architectures (Batch, Real Time, Cloud and On-Premise) and technically manage projects from POC to industrialization.</font></font></li> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Data &amp; AI Pipelines:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Develop and orchestrate massive data processing (PySpark) and AI inference pipelines.</font></font></li> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">GenAI &amp; RAG Architectures:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Implementing and optimizing advanced RAG solutions interconnected with language models (LLM) and vector databases.</font></font></li> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Streaming &amp; Ingestion:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Setting up high-performance real-time streams (Kafka, NiFi) connected to data and AI engines.</font></font></li> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Industrialization &amp; MLOps/DevOps:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Implement CI/CD pipelines, flow orchestration, monitoring and ensure performance, security and data quality.</font></font></li> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Leadership &amp; Steering:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Provide technical guidance to teams (Data, AI, Cloud), ensure project monitoring and explain architectural choices to Business and Product teams.</font></font></li> </ul> <p> <strong> <u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical skills required</font></font></u> </strong> </p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Big Data &amp; Processing:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Mastery of PySpark (Batch &amp; Streaming) and distributed environments (Hadoop/Cloudera, HDFS).</font></font></p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Streaming &amp; Ingestion:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Solid expertise in Kafka and NiFi for real-time data processing.</font></font></p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Databases (NoSQL &amp; Vector):</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Experience on Cassandra/Hive as well as on vector databases (Pinecone, FAISS, Weaviate or ChromaDB).</font></font></p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">GenAI &amp; AI Frameworks:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Master's degree in LLM (OpenAI/Azure OpenAI, Claude, Mistral...), Prompt Engineering and associated frameworks (LangChain, LlamaIndex).</font></font></p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">DevOps, MLOps &amp; Orchestration:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Solid CI/CD practices (GitLab, Docker), Python/FastAPI scripts and orchestration tools (Airflow, Prefect).</font></font></p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cloud &amp; DBMS:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Good understanding of Cloud architectures (Azure, AWS or GCP) and mastery of the SQL language.</font></font></p> <p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p>Due to the work permit policy in the country, we are looking for local candidates.</p><br><br><br><p>The Floor Supervisor is responsible for ensuring all guest rooms meet the highest standards oversees both Room Attendants and Houseman working on the floors conducting detailed inspections of their work.</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p>Due to the work permit policy in the country, we are looking for local candidates.</p><br><br><br><p>The Floor Supervisor is responsible for ensuring all guest rooms meet the highest standards oversees both Room Attendants and Houseman working on the floors conducting detailed inspections of their work.</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><span><span>A breath of fresh air on the oceanfront, <b>Four Seasons Hotel Casablanca</b> offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 184 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms.</span></span></p><br><br><br><p><b>About the role</b></p><br><br><p><span>Four Seasons Hotel Casablanca and Four Seasons Resort Marrakech are looking for a Cluster Reservations Supervisor to join our team! The Reservations Supervisor is an integral part of the first impression for both our repeat and future guests. This position supervises the selling, upselling and providing of information to prospective guests. This position oversees the capture of sales from incoming calls and emails, coordinating the details of each reservation to ensure the guest’s satisfaction. This Supervisor is the leader in delivering exceptional guest experiences through personalized recognition that are meaningful, valued and consistent. </span></p><br><br><br><p><b>What you will do</b></p><br><br><ul><li>To help train and develop reservations staff and cross-training any necessary operations staff members.</li><li>To control room and rate availability in accordance with established guidelines to maximize occupancy and revenue.</li><li>To work with the Sales Department in handling group bookings, maintaining files, tracing cut-offs dates, following up on special instructions, etc.</li><li>To control all suite reservations with the Front Office Manager and ensure special handling of top corporate clients, VIPs, Elite, HRG and return guests.</li><li>To prepare and distribute occupancy and revenue forecasts and keep all department heads well informed of any unexpected changes in levels of business.</li><li>The ability to prepare and distribute daily return guest and monthly recap of percentage of return guests, daily VIP list, and daily arrivals list.</li><li>Ensure that all reservation confirmations are communicated to stakeholders daily.</li><li>To ensure all reservations staff are familiar with all guest rooms, selling techniques, hotel facilities, services, hours of operation, key personnel, special activities, functions in the hotel and to ensure proper follow-up on all special guest requests.</li><li>To handle guest complaints keeping senior management well-informed of any problems and action taken.</li></ul><br><p><b>What you bring</b></p><br><br><ul><li>University degree or equivalent experience required</li><li>Minimum of 2 years' experience working in similar role within the luxury hospitality industry.</li><li>Excellent time management skills</li><li>Excellent oral, verbal and written communication skills to focus on detailed information for potential new clientele, return guests, 222 guests and Eliete guests.</li></ul><p> <br><b>What we offer:&nbsp;</b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Complimentary Accommodation at other Four Seasons Hotels and Resort<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals<br>&nbsp;</p><br><br><br><br><br><br><br><br> </div>

<p><br></p> <br>OVERVIEW OF THE ROLE<br> <p>Salesforce is currently seeking a <b>Senior</b> <b>Salesforce Core Technical Architect</b> to join our Professional Services team within Professional Services. This role is centered on being a "Core Platform" subject matter expert, leading the design and implementation of enterprise-grade Sales Cloud, Service Cloud, and platform solutions. <br> <br> <b>Deep Salesforce Core (Sales/Service Cloud + Platform) expertise is a must</b>, and the ideal candidate will also bring a strong background across the broader Salesforce ecosystem (Experience Cloud, Integration, and AI/Agentforce) to drive cross-cloud success.<br> <br>The Technical Architect is responsible for architecting scalable solutions across enterprise landscapes, ensuring the platform is secure, performant, and ready for enterprise AI usage. You will work closely with Project Managers and other Technical Architects to ensure on-time, fully functioning implementations. The ideal candidate thrives in an entrepreneurial atmosphere, communicates tactfully with business operations, and effectively designs, tests, and deploys complex software solutions. You must be an excellent communicator who can tailor delivery to a variety of audiences.</p> <br>YOUR IMPACT<br> <p>Through our extended onboarding program of formal certification, internal training, knowledge transfer, hands-on experience and closely working with other Consultants, Architects and Project Managers you will become a Salesforce Domain Authority at the forefront of our offerings, delivering outstanding customer success.<br> </p> <ul> <li> <b>Become a Trusted SME:</b> Act as the primary authority for the Salesforce Core platform to support project delivery, including how platform architecture relates to the success of Agentforce and AI.</li> <li> <b>Strategic Design:</b> Drive the creation of application and technical design documents (Blueprints/FSD) which leverage Salesforce best practices and effectively integrate Salesforce into the customer's infrastructure.</li> <li> <b>Scalable Architecture:</b> Design and guide customer's enterprise architecture across Sales Cloud, Service Cloud, and the Platform, highlighting the importance of data model, sharing/security architecture, and governance.</li> <li> <b>Technical Excellence:</b> Provide guidance on integration development best practices, Enterprise Architecture standards, and environment management. Lead code reviews and define coding standards (Apex, LWC, Flows).</li> <li> <b>Stakeholder Management:</b> Facilitate and influence Executive Customer stakeholders while aligning technology strategy to business value and ROI.</li> <li> <b>Risk Mitigation:</b> Troubleshoot key customer implementation issues and demonstrate the ability to drive to a successful resolution through proactive risk management.</li> </ul> <br> <br>REQUIRED QUALIFICATIONS <br> <ul> <li>Fluent in English and French </li> <li> <b>Salesforce Core Expertise:</b> Direct experience designing and configuring Sales Cloud and/or Service Cloud or any Core solution to enable enterprise use cases (lead-to-cash, case management, omni-channel, automation).</li> <li> <b>Architectural Proficiency:</b> Deep knowledge of data modeling, sharing and security architecture, governor limits, and multi-org/landscape strategy, with a strong understanding of metadata and declarative-vs-programmatic trade-offs.</li> <li> <b>Solution Documentation:</b> Ability to clearly and articulately document solutions, including data flows, system diagrams, and technical artifacts.</li> <li> <b>Requirement Translation:</b> Ability to create a solution based on client requirements and map business processes into the Salesforce product suite.</li> <li> <b>Integration Knowledge:</b> Knowledge of API patterns (REST/SOAP/Bulk/Platform Events) and experience integrating Salesforce with different business systems (ETL, middleware, legacy CRM).</li> <li> <b>Technical Leadership:</b> Lead inter-team meetings on technical and business challenges; conduct solutions testing and validation.</li> <li> <b>Mobility:</b> Travel to client sites for onsite discovery and solutions presentations (estimated 25%).</li> <li> <b>Education:</b> Engineering Degree or equivalent relevant experience required.</li> </ul> <br>PREFERRED <ul> <li> <b>Platform Mastery:</b> 5+ years of direct experience with Apex, Lightning Web Components, Flow, and the broader Lightning Platform.</li> <li> <b>AI &amp; Automation:</b> Familiarity with Agentforce, and platform-native automation/AI tooling.</li> <li> <b>Strategic Communication:</b> Excellent written, verbal, and visual communication skills, able to present complex concepts at both tactical and executive levels.</li> <li> <b>Technical Background:</b> 8+ years in solution/technical architecture or consulting, with a focus on enterprise application design and complex integrations.</li> <li> <b>Ecosystem Knowledge:</b> Familiarity with adjacent clouds (Experience Cloud, MuleSoft, Data Cloud) and functional domains such as Finance, Telco, or Retail.</li> <li> <b>Certifications:</b> <ul> <li> <b>Highly Regarded:</b> Application/System Architect credentials.</li> <li> <b>Preferred:</b> 6+ Core certifications + Agentforce Specialist &amp; Data 360 certification.</li> </ul> </li> <li> <b>Adaptability:</b> Ability to work independently in a fast-paced, fluid environment and remain "scrappy" as we scale and evolve our team.</li> </ul> <br><p><strong>Desired Candidate Profile</strong></p><ul> <li>Fluent in English and French </li> <li> <b>Salesforce Core Expertise:</b> Direct experience designing and configuring Sales Cloud and/or Service Cloud or any Core solution to enable enterprise use cases (lead-to-cash, case management, omni-channel, automation).</li> <li> <b>Architectural Proficiency:</b> Deep knowledge of data modeling, sharing and security architecture, governor limits, and multi-org/landscape strategy, with a strong understanding of metadata and declarative-vs-programmatic trade-offs.</li> <li> <b>Solution Documentation:</b> Ability to clearly and articulately document solutions, including data flows, system diagrams, and technical artifacts.</li> <li> <b>Requirement Translation:</b> Ability to create a solution based on client requirements and map business processes into the Salesforce product suite.</li> <li> <b>Integration Knowledge:</b> Knowledge of API patterns (REST/SOAP/Bulk/Platform Events) and experience integrating Salesforce with different business systems (ETL, middleware, legacy CRM).</li> <li> <b>Technical Leadership:</b> Lead inter-team meetings on technical and business challenges; conduct solutions testing and validation.</li> <li> <b>Mobility:</b> Travel to client sites for onsite discovery and solutions presentations (estimated 25%).</li> <li> <b>Education:</b> Engineering Degree or equivalent relevant experience required.</li> </ul> <br>PREFERRED <ul> <li> <b>Platform Mastery:</b> 5+ years of direct experience with Apex, Lightning Web Components, Flow, and the broader Lightning Platform.</li> <li> <b>AI &amp; Automation:</b> Familiarity with Agentforce, and platform-native automation/AI tooling.</li> <li> <b>Strategic Communication:</b> Excellent written, verbal, and visual communication skills, able to present complex concepts at both tactical and executive levels.</li> <li> <b>Technical Background:</b> 8+ years in solution/technical architecture or consulting, with a focus on enterprise application design and complex integrations.</li> <li> <b>Ecosystem Knowledge:</b> Familiarity with adjacent clouds (Experience Cloud, MuleSoft, Data Cloud) and functional domains such as Finance, Telco, or Retail.</li> <li> <b>Certifications:</b> <ul> <li> <b>Highly Regarded:</b> Application/System Architect credentials.</li> <li> <b>Preferred:</b> 6+ Core certifications + Agentforce Specialist &amp; Data 360 certification.</li> </ul> </li> <li> <b>Adaptability:</b> Ability to work independently in a fast-paced, fluid environment and remain "scrappy" as we scale and evolve our team.</li> </ul>