Contract Representative Jobs in Morocco
962 Jobs Found
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<span>We are growing!<br> We are currently looking to hire a Data Engineer - Web Scraping to work with us remotely on a 5 months contract.<br> Who we are: Founded in 2006, today, we’re proud to be a global business.<br> From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries.<br> We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.<br> At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life.<br> We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.<br> What you will be doing: Maintain and manage website scraping configurations using Python.<br> Monitor scraping configurations for errors and potential crashes.<br> Oversee retrieved data to detect potential issues and blockages.<br> Coordinate with stakeholders to understand scraping task requirements and report issues.<br> Prepare and share periodic reports on scraping activities with stakeholders.<br> Develop necessary pipelines to ingest data into the Datalake and perform required transformations.<br> What you will bring along: Proven experience in data engineering with expertise in designing and implementing scalable data architectures.<br> Strong experience with ETL processes, data modeling, and data warehousing (Airflow & DBT preferred).<br> Expertise in database technologies, both relational (SQL) and NoSQL.<br> Knowledge of cloud platforms, particularly Azure.<br> Solid understanding of data security measures and compliance standards.<br> Excellent Python experience for data engineering and automation.<br> Strong collaboration skills to work closely with data scientists and analysts.<br> Ability to optimize data pipelines for performance and efficiency.<br> Ability to build, test, and maintain tasks and projects.<br> Experience with version control systems, such as Git.<br> Hands-on experience with Airflow and/or DBT.<br> Experience with Terraform for infrastructure management.<br> Minimum 2 years of experience in a similar role.<br> Strong academic background in a relevant field.<br> Fluent in English (French is a plus).<br></span> </div>
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Company culture : <p><strong>Axa Services Maroc</strong> operates within a strongly <strong>collaborative culture</strong>, where people, trust, and high-quality professional relationships are central. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is <strong>reinforced</strong> by robust organizational practices that ensure reliability and operational efficiency. It is <strong>balanced</strong> by a performance-oriented mindset and a measured openness to innovation, supporting collective success.
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<br> Job : As a Claims Adjuster, your main mission would be to ensure a quality level of claims management services in accordance with the quantitative and qualitative objectives of the department, while seeking lasting customer satisfaction and controlling claims costs.<br>You will be responsible for managing claims from declaration to closure:<br> <br>- Handle incoming flows (telephone or deferred) directly or indirectly from customers<br>- Study claim declarations and determine the guarantees and benefits to be applied according to the contract, identify recourse possibilities, and appoint experts if necessary<br>- Analyze requests and process the various actions resulting from them<br>- Analyze risks and check the compliance of files, and inform the relevant departments<br>- Detect fraud and forward the file to the fraud contact person<br>- Search for compensation solutions, negotiate the compensation amount based on the solution implemented, and propose associated service offers with the aim of better technical cost control<br>- Inform, guide, and respond to requests from customers/general agents/service providers by mail, phone, fax<br>- Alert management about sensitive cases<br>- Proceed with the settlement of the claim within the limits of the settlement authority and close or transfer the file<br>- May be required to analyze the contractual situation of customers based on their coverage level<br>- May be required to market services that meet their needs based on opportunities<br> <br> Required profile : <p>With higher education from Bac + 2 to Bac + 4, you:</p><br><br><p><br>- Perfectly master the French language, both written and spoken.<br>- Master customer relationship management techniques and office software.<br>- Have a keen eye for detail and analysis.<br>- Have strong argumentation skills.<br>- Have a sense of responsibility and teamwork.</p><br><br><p><strong><span>We would like to thank all applicants, but we will only communicate with those selected for the pre-selection process.</span></strong></p><br><br> <br><br> </div>
<p>The Business Development Manager Debt Collection is responsible for developing the debt collection activity for third-party clients (Third Party Collection), by prospecting new clients, developing strategic partnerships, and supporting companies in optimizing their accounts receivable management. He/She is responsible for acquiring new collection mandates, managing commercial relationships, and promoting all customer risk management services.</p><p><strong>Commercial Development</strong></p><ul><li>Prospect and win new SME, ETI, and Large Enterprise clients.</li><li>Identify companies' needs in terms of amicable and judicial debt collection.</li><li>Develop a portfolio of active clients across the entire Moroccan territory.</li><li>Develop and implement a commercial action plan dedicated to the Third Party Collection activity.</li><li>Maintain active market and competitor intelligence.</li></ul><p><strong>Client Relationship Management</strong></p><ul><li>Present collection services and associated solutions.</li><li>Understand client issues and propose appropriate solutions.</li><li>Build lasting relationships with financial departments, credit management, general management, and collection managers.</li><li>Ensure the follow-up and loyalty of the client portfolio.</li></ul><p><strong>Commercial Opportunity Management</strong></p><ul><li>Prepare commercial proposals and tenders.</li><li>Negotiate contractual and pricing conditions.</li><li>Coordinate with operational teams to ensure optimal case handling.</li><li>Ensure contract follow-up until signature and implementation.</li></ul><p><strong>Internal Coordination</strong></p><ul><li>Work in close collaboration with the collection, legal, and operational teams.</li><li>Ensure effective transfer of new cases to the relevant teams.</li><li>Participate in the continuous improvement of commercial processes.</li></ul><p><strong>Reporting and Monitoring</strong></p><ul><li>Update the CRM and ensure the quality of commercial data.</li><li>Produce regular reports on commercial activity.</li><li>Monitor the achievement of individual and collective objectives.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2>
<p>Bac+4/5 in Commerce, Finance, Management, Business Law or equivalent.</p>
<h2>Experience</h2>
<p>Minimum 3-5 years of experience in B2B commercial development.</p>
<p>Experience in debt collection, credit insurance, factoring, banking, financial services, or business services is highly desirable.</p>
<p>Good knowledge of the Moroccan economic landscape.</p>
<h2>Technical Skills</h2>
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<li>Mastery of prospecting and negotiation techniques.</li>
<li>Good understanding of the Order-to-Cash cycle and accounts receivable management.</li>
<li>Knowledge of amicable and judicial debt collection procedures.</li>
<li>Ability to analyze complex needs and build tailored service offers.</li>
<li>Proficiency in CRM tools and the Office Suite.</li>
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Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company.
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<br> Job : <p>You will be responsible for managing and improving the performance of a team dedicated to selling Borrower Insurance. Your main mission will be to help manage the activity, support the development of advisors' skills, and ensure the achievement of the project's commercial and quality objectives.</p><br><br><p><br><strong>Your main responsibilities include:</strong></p><br><br><p><br>Manage, motivate, and support a team of sales advisors.<br>Monitor individual and team performance (sales, quality, productivity).<br>Implement action plans to meet and exceed goals.<br>Provide regular coaching, listen to calls, and develop team skills.<br>Track performance indicators and produce activity reports.<br>Ensure compliance with project procedures, scripts, and quality standards.<br>Participate in the recruitment and onboarding of new employees.<br>Maintain a positive and results-oriented team dynamic.</p><br><br> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><p><br>Excellent spoken and written French.<br>Proven experience in team management in a customer relations center.<br>Experience in insurance (ideally Borrower Insurance) is highly desirable.<br>Leadership, organizational skills, and a results-oriented mindset.<br>Ability to analyze performance and implement corrective actions.<br>Very good interpersonal skills and ability to motivate teams.</p><br><br><p><br><strong>Expected qualities:</strong></p><br><br><p><br>Clear & reassuring communication: adapt your speech to the general public's expectations.<br>Organization & responsiveness: manage calls and customer files effectively.<br>Customer focus: identify needs and propose the best solutions.<br>Enjoys challenges: motivated to meet and exceed set goals.<br>Social benefits and others<br>Social benefits and others<br>By joining our team, you benefit from a stable, motivating, and rewarding work environment, with many concrete advantages:<br>Permanent contract (CDI) from hiring.<br>Training on our tools and processes.<br>Attractive salary package: fixed salary + performance bonus.<br>Full social coverage: CNSS + AMO.<br>Access to numerous partnerships (restaurants, leisure, shopping, wellness...) with exclusive discounts reserved for our employees.<br>Dynamic environment that encourages internal growth.</p><br><br><p><br><strong>Working hours</strong></p><br><br><p><br>44 hours per week.<br>Salary<br>Attractive salary package.</p><br><br> <br><br> </div>
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Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company.
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<br> Job : <p>You will be responsible for managing and improving the performance of a team dedicated to selling Health Insurance. Your main mission will be to help drive the activity, support the skill development of advisors, and ensure the achievement of the project's commercial and qualitative goals.</p><br><br><p><br><strong>Your main responsibilities include:</strong><br>Manage, motivate, and support a team of sales advisors.<br>Drive individual and team performance (sales, quality, productivity).<br>Implement action plans to meet and exceed goals.<br>Provide regular coaching, call reviews, and team skill development.<br>Monitor performance indicators and produce activity reports.<br>Ensure compliance with project procedures, scripts, and quality standards.<br>Participate in the recruitment and onboarding of new employees.<br>Maintain a positive and results-oriented team dynamic.</p><br><br> <br> Required profile : <p><strong>Profile Sought:</strong></p><br><br><p><br>Excellent French language skills, both spoken and written.<br>Proven experience in team management in a customer contact center.<br>Experience in insurance (ideally Borrower's Insurance) is highly desired.<br>Leadership, organizational skills, and a results-driven mindset.<br>Ability to analyze performance and implement corrective actions.<br>Very good interpersonal skills and ability to motivate teams.<br><strong>Qualities Expected:</strong></p><br><br><p><br>Clear & reassuring communication: adapt your speech to the public's expectations.<br>Organization & responsiveness: efficiently manage calls and customer files.<br>Customer focus: identify needs and propose the best solutions.<br>Enjoying challenges: motivated to meet and exceed set goals.<br>Social benefits and others<br>Social benefits and others</p><br><br><p><br>By joining our team, you benefit from a stable, motivating, and enriching work environment, with many practical advantages:<br>Permanent contract (CDI) from the start.<br>Training on our tools and processes.</p><br><br><p><br>Attractive salary package: fixed salary + bonus based on objectives.<br>Full social coverage: CNSS + AMO.<br>Access to numerous partnerships (food, leisure, shopping, well-being...) with exclusive discounts reserved for our employees.<br>Dynamic environment encouraging internal career growth.</p><br><br><p><br><strong>Working Hours</strong><br>44 hours per week.<br>Salary<br>Attractive salary package.<br> </p><br><br> <br><br> </div>
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Job : <p>Reporting to the Director of the CFO/CFA Business Unit (Strong Current / Weak Current), the Business Development Manager is responsible for identifying, creating, and qualifying new business opportunities in their target markets. They are a growth engine for the company, with a proactive and "Outside-In" approach: understanding market dynamics and customer needs to generate business and open new accounts.<br>They act upstream in the sales cycle, transforming market signals into qualified opportunities, and then ensuring their structured transfer to the closing sales teams.<br>The Business Unit covers three complementary technical areas - Strong Current (CFO), Weak Current (CFA: video surveillance, security and access control, public address systems, BMS/GTC, VDI, active networks…) and Technical Lighting (controlled by DMX/KNX/DALI) - united under a differentiating "one-stop-shop" positioning. The Business Development Manager champions this integrated value proposition and actively develops commercial synergies between the three areas.</p><br><br><p><br>They are notably responsible for:</p><br><br><ul><li>Identifying and developing new priority markets, segments, or geographical areas</li><li>Carrying out active and structured prospecting to generate new business opportunities</li><li>Conducting continuous market monitoring (projects, tenders, trends, key players)</li><li>Building and maintaining a qualified, reliable, and up-to-date opportunities pipeline</li><li>Defining account entry strategies and identifying the right access levers (prescribers, partners, decision-makers)</li><li>Mapping customer ecosystems</li><li>Developing strategic partnerships to accelerate opportunity generation</li><li>Managing upstream sales cycles up to advanced qualification and transfer to KAMs</li><li>Contributing to responses to tenders in the detection and pre-qualification phase</li><li>Ensuring the quality of CRM data and upstream forecasting</li><li>Capitalizing on field feedback and market knowledge</li><li>Promoting the integrated multi-trade offer (CFO, CFA, Technical Lighting) and developing cross-selling between the three areas to maximize value per account</li></ul> <br> Required profile : <ul><li><strong>Education:</strong> Master's degree from a business or engineering school</li><li><strong>Experience: </strong>Minimum 10 years in B2B/B2G business development, ideally in the energy, public lighting, urban infrastructure, public services, or energy efficiency solutions sectors. Experience in weak current technologies (electronic security, video surveillance, access control, active networks, VDI, BMS/GTC...) and/or technical lighting (architectural or sports) is a decisive asset for this cross-functional role covering all three areas of the BU.</li></ul><p><strong>Key skills:</strong> business development and prospecting for large public and private accounts; identification, qualification, and structuring of complex opportunities; mastery of long sales cycles and public tenders; commercial pipeline management and CRM tools; understanding of technical, economic, and regulatory issues in energy and public lighting; development of strategic partnerships and management of a prescriber network; high-level commercial negotiation; business case construction; knowledge of weak current and technical lighting fields (DMX/KNX/DALI); knowledge of ecosystem manufacturers (Schneider, ABB, Cisco, Axis, Philips); mastery of quality requirements (ISO 9001).<br><strong>Soft skills:</strong> entrepreneurial and results-oriented spirit, commercial rigor and discipline, perseverance and resilience, influencing and communication skills, autonomy and initiative.<br><strong>Location & mobility:</strong></p><br><br><ul><li>Position based at headquarters (Marrakech/Rabat), with national reach. Frequent travel within the national territory (field prospecting, account visits, trade shows). Fluent French is essential; professional English required; Arabic appreciated.</li></ul><p><br><strong>What we offer:</strong></p><br><br><ul><li>Permanent contract (CDI)</li><li>Remote work: no</li><li>Tools: ERP SAGE X3/CRM, technical support (technical department & suppliers)</li></ul> <br><br> </div>
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<p><strong>Director of Brand, Sales & Marketing (DOSM) – New Luxury Hotel Opening</strong></p><br><p><strong>Location:</strong> Marrakech, Morocco <strong>Sector:</strong> Luxury Hospitality <strong>Salary:</strong> Competitive Package (Expat or Local Contract)</p><br><p><strong>About the Opportunity</strong></p><br><p>We are seeking an exceptional, strategically minded <strong>Director of Brand, Sales & Marketing</strong> to lead the pre-opening and commercial launch of a spectacular new luxury hotel in Marrakech.</p><br><p>With the directors and Executive guidance, you will build the brand voice, develop international sales channels, and drive the digital marketing strategy from concept to launch. This is a rare opportunity to shape the identity, positioning, and market entry of a premium property in one of the world's most vibrant luxury tourism destinations.</p><br><p><strong>Key Responsibilities</strong></p><br><ul>
<li><strong>Pre-Opening Strategy:</strong> Define and execute the comprehensive pre-opening commercial blueprint, including budget definition, pricing structures, and launch timelines.</li><li><strong>Brand Positioning & Identity:</strong> Craft and safeguard the property’s unique identity, ensuring premium consistency across all brand touchpoints and marketing channels.</li><li><strong>Global Sales & Distribution:</strong> Establish and leverage high-level relationships with international luxury travel trade, luxury operators, corporate accounts, and high-net-worth networks.</li><li><strong>Digital & Marketing Leadership:</strong> Oversee the digital marketing ecosystem, including performance marketing, CRM, social media, PR campaigns, and local/international press relations.</li><li><strong>Team Leadership:</strong> Recruit, train, and inspire a high-performing commercial team to deliver outstanding revenue performance and market share growth.</li></ul>
<p><strong>The Ideal Candidate</strong></p><br><ul>
<li><strong>Proven Track Record:</strong> Solid experience as a DOSM, Director of Sales, or Director of Marketing within <strong>premium, luxury, or Palace hotels</strong>.</li><li><strong>Opening Experience:</strong> Prior experience managing a new hotel opening, rebranding, or major repositioning project is highly advantageous.</li><li><strong>Market Knowledge:</strong> Strong understanding of the luxury leisure market and established networks with international luxury travel networks.</li><li><strong>Languages:</strong> Fluency in <strong>French and English</strong> is required (additional languages are a plus).</li><li><strong>Core Competencies:</strong> Entrepreneurial mindset, high commercial acumen, outstanding communication skills, and the ability to bridge high-level strategy with operational execution.</li></ul>
<p><strong>Interested in this Challenge?</strong></p><br><p>If you are ready to make your mark on the luxury hospitality scene in Marrakech, we would love to hear from you.</p><br><p><strong>Contact:</strong> beatrice@corecruitment.com</p><br> </div>
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<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p>Reporting to the payroll manager, you will participate in payroll management for the various Concentrix subsidiaries in Morocco.</p><br><br><br><p><strong>Your main tasks are:</strong></p><br><br><br><p>• Collection of payroll elements in compliance with established schedules (working hours, overtime, absences, contract type, variable bonuses, status, bank details...)</p><br><br><p>• Control of payroll data and entry into the Sage tool</p><br><br><p>• Contribution to the payment of salary advances</p><br><br><p>• Declaration of social charges to social and tax authorities</p><br><br><p>• Preparation of pay slips</p><br><br><p>• Calculation of final pay settlements</p><br><br><p>• Response to queries regarding remuneration</p><br><br><p>• Ensure compliance with payroll legislation and regulatory changes</p><br><br><p>• Interactions with the departments of the various Concentrix subsidiaries (HR departments, Workforce Management, Production...)</p><br><br> <br> <br> Required profile : <p>• Holder of a Bac+2 degree in management, HR, or accounting</p><br><br><p>• You have <b>4 to 5 years</b> of experience in a similar position <strong>(ideally in large organizations with 800 to 1000 employees or in a fiduciary company)</strong></p><br><br><p>• You have excellent written and spoken French skills</p><br><br><p>• You have good knowledge of payroll regulations</p><br><br><p>• You know how to be discreet and respect confidentiality</p><br><br><p>• You have a good level of Excel</p><br><br><p>• You are rigorous, methodical, and organized</p><br><br><p>• You are recognized for your interpersonal skills</p><br><br><p>• Proficiency in the software is desirable</p><br><br><p>• Proficiency in English, both written and spoken, is desirable</p><br><br><p>• Flexible working hours are required, especially during monthly closings</p><br><br><p><strong>Benefits</strong></p><br><br><ul><li>An attractive salary package A range of social benefits: health insurance, on-site catering, rest area, nursery/nursery subsidy...</li><li>Pleasant working conditions and career development prospects facilitated by Concentrix's investment in continuous training</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: Local + Permanent Contract Your Role: The IT Technician is responsible for installing and connecting the company's IT and telephone equipment. In addition to installation (cabling, connecting devices to each other and to external networks, configuring network equipment), the network and telecom technician maintains the system, ensures its proper functioning, advises users, performs regular tests, anticipates potential incidents, and intervenes in case of breakdowns. Training users on basic IT tools such as GLPI is also required. As an IT Technician, your responsibilities will include the following*: Managing work tools: Office 365, GLPI, user account management, and antivirus software; Replacing and managing consumables; Network maintenance and troubleshooting as needed; Maintenance and deployment of workstations; Monitoring external service providers as needed (preventive/corrective maintenance); Managing the IT infrastructure (PCs, printers, video surveillance) and software; Providing technical support for workstations at different sites and/or remotely; Performing all tasks within the scope of your duties or as requested by your supervisor. *This list is not exhaustive. Required Skills and Knowledge: A Bachelor's degree (or equivalent) specializing in Administration/IT is required. 1 to 3 years of experience in a similar role is required; experience in industry is preferred. Proficiency in various IT tools and software is essential. Having knowledge of networking (TCP/IP, OSI) Having good knowledge of Microsoft technologies (Windows server, workstation, Active Directory) Your interpersonal skills, your curiosity, but also your ability to be proactive and to be oriented towards innovation will allow you to carry out your missions well and to thrive in this position.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Be a graduate with a Bac+3 specialisation in administration / IT.</font></font></li><li><font dir="auto" ><font dir="auto" >1-3 years of experience in a similar position; industry experience will be required.</font></font></li><li><font dir="auto" ><font dir="auto" >Mastering computer tools and various software.</font></font></li><li><font dir="auto" ><font dir="auto" >Knowledge of networking (TCP/IP, OSI)</font></font></li><li><font dir="auto" ><font dir="auto" >Have a good knowledge of Microsoft technologies (Windows server, workstation, Active Directory)</font></font></li><li><font dir="auto" ><font dir="auto" >Your interpersonal skills, your curiosity, but also your ability to be proactive and to be oriented towards innovation will allow you to carry out your missions successfully and to thrive in this position.</font></font></li></ul><p></p></section>
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<br> Company culture : <p><strong>Cnexia</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. It also integrates an <strong>innovation component</strong> that encourages initiative, adaptability and experimentation. Finally, a structured <strong>organizational culture</strong> underpins the whole by ensuring process rigor, reliability and operational efficiency.
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<br> Job : <strong>Job Description</strong><p> Handle incoming calls from customers wishing to open a new Mobility account.</p><br><br><p> Identify customer needs and recommend the most suitable mobility offers and services.</p><br><br><p> Present products clearly and professionally to convert requests into new activations.</p><br><br><p> Assist customers throughout the subscription process (eligibility, offer selection, account creation, and document collection).</p><br><br><p> Ensure a high-quality customer experience while achieving commercial and qualitative objectives.</p><br><br><p> Accurately record customer interactions and information in internal systems. </p><br><br> Required profile : <strong>Job Offer Description</strong><br><strong>Job Description</strong><p> Handle incoming calls from customers wishing to open a new Mobility account.</p><br><br><p> Identify customer needs and recommend the most suitable mobility offers and services.</p><br><br><p> Present products clearly and professionally to convert requests into new activations.</p><br><br><p> Assist customers throughout the subscription process (eligibility, offer selection, account creation, and document collection).</p><br><br><p> Ensure a high-quality customer experience while achieving commercial and qualitative objectives.</p><br><br><p> Accurately record customer interactions and information in internal systems.</p><br><br><strong>Skills and Experience Required</strong><br><strong>Profile Sought</strong><p> Excellent communication in French and very good active listening skills.</p><br><br><p> Strong sales drive with a customer-oriented approach.</p><br><br><p> Ability to handle objections and close sales effectively.</p><br><br><p> Comfortable with computer tools and adhering to procedures.</p><br><br><p> Previous experience in call center sales or in the telecommunications sector is a plus.</p><br><br><strong>Benefits</strong><br><strong>Social Benefits and Others</strong><p> Paid training by the hour from the first month;</p><br><br><p> Permanent contract (CDI) and social coverage;</p><br><br><p> Attractive attendance bonus;</p><br><br><p> Uncapped performance bonus system;</p><br><br><p> Free private health insurance at a very competitive rate;</p><br><br><p> Free door-to-door transport at the end of the shift;</p><br><br><p> Many other benefits (special event celebrations, fun activities, Cnexia on-site life program, conventions, etc.).</p><br><br> <br><br> </div>
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<b>Position:</b>Business Development Associate<br><br><b>Job Description:</b><p><b>About US:</b></p><br><br><p><b>Arrow Enterprise Computing Solutions</b>, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</p><br><br><br><p>As part of its growth, <b>ARROW ECS </b>is strengthening its teams and is looking for an <b>Inside Sales Associate </b>with Spanish.</p><br><br><br><p><b>What you will be doing at ARROW:</b></p><br><br><ul><li><p>Manage a portfolio of renewal opportunities following the 120-day renewal cadence.</p><br><br></li><li><p>Collaborate with partners to ensure they have full visibility of renewal timelines and requirements.</p><br><br></li><li><p>Identify risks early (churn signals, budget issues, dissatisfaction) and escalate appropriately.</p><br><br></li><li><p>Deliver excellent customer service by providing timely, accurate, and professional communication to end users.</p><br><br></li><li><p>Assist partners with quotes, pricing details, product clarification, and renewal documentation.</p><br><br></li><li><p>Support partners in presenting the renewal value and overcoming objections.</p><br><br></li><li><p>Achieve quarterly and annual renewal rate targets.</p><br><br></li><li><p>Proactively drive conversations around upsells, multi-year deals, or product expansion when applicable.</p><br><br></li><li><p>Maintain accurate renewal forecasting and pipeline hygiene.</p><br><br></li><li><p>Update CRM tools (e.g., Salesforce) daily to reflect opportunity status, interactions, risks, and next steps.</p><br><br></li><li><p>Resolve issues related to pricing, product clarification, SLA concerns, or billing questions.</p><br><br></li><li><p>Execute renewal, win-back, and retention campaigns as instructed.</p><br><br></li></ul><br><p><b>Required Skills & Qualifications</b></p><br><br><ul><li><p>Experience in Inside Sales, Customer Success, or Customer Service in the tech/SaaS/IT industry.</p><br><br></li><li><p>Strong communication skills and the ability to articulate value clearly to both partners and end users.</p><br><br></li><li><p>Ability to work in a fast-paced, partner-led sales environment.</p><br><br></li><li><p>Fluency in English and Spanish</p><br><br></li><li><p>Organized, proactive, and able to manage a large renewal pipeline.</p><br><br></li></ul><br><p><b>What is in it for you?</b></p><br><br><ul><li><p>Full Permanent contract, Net salary & bonus,</p><br><br></li><li><p>Social advantage: CNSS, CIMR, Health insurance,</p><br><br></li><li><p>Very good working atmosphere in a team of passionate collaborators,</p><br><br></li><li><p>Work culture where you can make an impact,</p><br><br></li><li><p>Working within an international organization, recognized worldwide in its sector.</p><br><br></li></ul><p>#LI-LH1</p><br><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br> </div>
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<span>Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions.<br> With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.<br> About the Role Our client is a leading industrial technology and engineering organization specializing in warehouse automation, logistics optimization, and digital supply chain solutions.<br> Their teams design, deploy, and support software platforms that control and optimize complex warehouse operations for customers across multiple industries.<br> We are looking for an Application Support Engineer to help maintain and support Warehouse Control Systems (WCS) deployed in production environments.<br> This role combines technical support, troubleshooting, incident management, software maintenance, and customer interaction.<br> The ideal candidate enjoys solving technical issues, working directly with users, and ensuring mission-critical logistics systems operate reliably.<br> CONTRACT: Permanent (CDI) LOCATION: Oullins/Lyon area, France (Hybrid) PROCESS: 3 client interviews NOTE: The client is open to sponsoring the visa and relocation Key Responsibilities Serve as the primary contact for customers requiring application support Manage support tickets and ensure compliance with SLA commitments Investigate, diagnose, and resolve software and system incidents Perform remote troubleshooting and technical interventions Implement corrective actions and temporary workarounds when needed Collaborate with development and technical teams on complex issues Maintain accurate documentation of incidents and resolutions Coordinate on-site interventions when remote support is insufficient Perform preventive maintenance and system audits at customer locations Contribute to improving technical documentation and knowledge bases 3+ years of experience in application support , software maintenance, or technical support roles Strong knowledge of SQL and relational databases Experience with C# , C++ , or object-oriented programming environments Experience troubleshooting software applications in production environments Understanding of Windows-based application ecosystems Ability to analyze incidents and identify root causes Fluent French (written and spoken) Bachelor's degree or higher in Computer Science, Software Engineering, Information Systems, or related field</span> </div>
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Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices . We are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan, and MOROCCO.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><p><strong>Purpose of the Job</strong></p><br><p>At IKEA, we are dedicated to delivering exceptional customer experiences. As a Key Account Manager, your role is crucial in building and developing relationships with our clients throughout their project journey. Your primary focus will be on ensuring customer satisfaction, fostering loyalty, and facilitating business growth.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li><p>Develop and execute an integrated customer engagement strategy to identify potential customers, understand their needs, and establish initial contact to build rapport and credibility.</p><br></li><li><p>Conduct constructive negotiations with customers to reach mutually beneficial agreements, clearly articulating terms, pricing, and contract details while addressing concerns and objections.</p><br></li><li><p>Serve as the primary liaison between customers and internal teams (designers, supply/services coordinators), ensuring clear communication and seamless coordination throughout project delivery.</p><br></li><li><p>Schedule regular follow-ups and check-ins with existing and potential customers through multiple channels (in-person meetings, phone calls, emails, social media) to provide tailored ongoing support.</p><br></li><li><p>Develop compelling sales presentations that highlight product and service value propositions, tailoring messaging to resonate with target audiences.</p><br></li><li><p>Implement quality control measures to ensure products and services meet customer expectations and maintain high standards throughout the delivery process.</p><br></li></ul><br>Qualifications<br><p><strong>Knowledge</strong></p><br><ul><li>Understanding of local market dynamics, competitor analysis, and business customer goals to develop strategic initiatives that drive sales growth.</li><li>Thorough knowledge of IKEA's product offerings, B2B range, services, and pricing to advise key clients on suitable solutions.</li><li>Strong negotiation abilities to secure favourable terms and agreements with key clients.</li></ul><p><strong>Motivation</strong></p><br><ul><li>Passion for creating exceptional customer experiences and achieving sales targets whilst fostering lasting relationships.</li><li>Resilience and adaptability to embrace changing customer needs and market trends with a positive attitude.</li><li>Alignment with IKEA's values of respect, integrity, and inclusivity.</li></ul><p><strong>Capabilities</strong></p><br><ul><li>Excellent communication, negotiation, and relationship management abilities with a customer-centric approach.</li><li>Strong problem-solving and adaptability skills with attentive listening and empathetic understanding.</li><li>Ability to manage multiple priorities efficiently whilst maintaining high service standards.</li></ul><p><strong>Experience & Education</strong></p><br><ul><li>Bachelor's degree in Business, Marketing, or related field.</li><li>3–5 years of sales experience, preferably in B2B.</li><li>Prior experience in key account management is a plus </li><li>Strong industry knowledge and cross-functional collaboration skills. </li><li>Bilingual proficiency in Arabic and English, promoting inclusivity and accessibility </li></ul><br>Additional Information<br><p>A few more details for you:</p><br><p>This is a full-time position based in IKEA Zenata . Some travel may be required.</p><br><p>Please send your CV in English and tell us why you would be a good fit for this role.</p><br><br><br> </div>
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Company culture : <p><strong>Meski Invest - Riva Industries</strong> demonstrates a highly balanced corporate culture, with <strong>collaboration</strong> as its leading dimension, fostering strong human relationships, teamwork and close leadership. This people-oriented culture is supported by a strong focus on <strong>structure and operational excellence</strong>, where processes, rigor and quality are key priorities. The company also values <strong>performance</strong> and achievement, while maintaining openness to <strong>innovation</strong> and new ideas. This balance creates a work environment that is both people-centered, demanding and growth-oriented.
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<br> Job : <p>Reporting to the Director of Utilities & Equipment, you will be responsible for optimizing the site's equipment according to the needs expressed by its internal clients. As such, your missions will be:</p><br><br><p>• Plan, organize, and control the site's internal logistics activities, while respecting performance objectives and quality, H&S, environmental, and energy requirements, as well as all regulatory and standard requirements associated with the products.<br>• Continuously improve management systems and practices, from their development to their application, for sustainable optimization of fuel consumption.<br>• Ensure compliance with Quality, Health, Safety, and Environment and Energy (QHSEE) rules;• Ensure the availability and conformity of all safety equipment for the individual and collective protection of its employees and machinery;<u><strong>Ensure the allocation of site equipment:</strong></u><br>• Develop the forecast plan for the allocation of site equipment;<br>• Identify opportunities for continuous improvement of internal logistics processes and propose solutions to increase efficiency and reduce costs;<br>• Map internal logistics flows;• Monitor needs in terms of steelmaking additives and consumables for flow optimization;• Ensure the evacuation of co-products to their respective destinations (quantification and separation - cakes, white slag, black slag, cinders, etc.);<br>• Assign drivers according to needs;• Coordinate with the Maintenance department on the status and availability of site equipment (reporting equipment anomalies);• Monitor operating hours with an equitable distribution of all site equipment;• Communicate the utilization rate report per equipment and per client (with traceability).<br>• Prepare reports (daily, weekly, and monthly).• Manage service subcontractors (follow-up according to contract)<br>• Monitor internal logistics KPIs.<u><strong>Application of procedures within your team:</strong></u><br>• Develop department procedures and ensure their rigorous application.<br>• Develop department operating procedures;• Inspect and monitor the application of service procedures;• Participate in the improvement of site mobile equipment logistics procedures;<u><strong>Team efficiency and development:</strong></u><br>• Ensure good personnel management (team members);• Motivate the team; • Ensure good working conditions;• Hold continuous meetings to foster communication with the team;• Establish better interface with other departments, and good communication;• Set individual and collective objectives and ensure their achievement; </p><br><br> <br> Required profile : <p>Master's degree in logistics or equivalent:</p><br><br><p>You have:</p><br><br><p>• Good knowledge of logistics<br>• Good knowledge of Handling<br>• Knowledge of IMS (ISO 9001/45001/14001) and 50001.Behavioral Competencies• Keen observation skills;• Analytical and synthesis skills;• Be rigorous, methodical, and organized;• Have a sense of responsibility;• Calmness under pressure;• Listening and teamwork skills;• Strong pedagogical and interpersonal skills.Managerial Competencies• Ability to demonstrate leadership;• Ability to drive change;• Ability to empower and delegate;• Ability to foster skills development;• Ability to anticipate and resolve conflicts;• Ability to organize, manage, and lead activities. </p><br><br> <br><br> </div>
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<p> <strong>JOB SUMMARY</strong> </p>
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<p>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p>
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<p> <strong>CANDIDATE PROFILE </strong> </p>
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<p> <strong>Education and Experience</strong> </p>
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<p> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.</p>
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<p> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</p>
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<p> <strong>CORE WORK ACTIVITIES</strong> </p>
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<p> <strong>Building Successful Relationships that Generate Sales Opportunities</strong> </p>
<p> Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</p>
<p> Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.</p>
<p> Develops relationships within community to strengthen and expand customer base for sales opportunities.</p>
<p> Manages and develops relationships with key internal and external stakeholders.</p>
<p> Provides accurate, complete and effective turnover to Event Management.</p>
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<p> <strong>Managing Sales Activities</strong> </p>
<p> Participates in sales calls with members of sales team to acquire new business and/or close on business.</p>
<p> Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</p>
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<p> <strong>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue</strong> </p>
<p> Identifies new business to achieve personal and location revenue goals.</p>
<p> Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</p>
<p> Closes the best opportunities for the location based on market conditions and location needs.</p>
<p> Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</p>
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<p> <strong>Providing Exceptional Customer Service </strong> </p>
<p> Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</p>
<p> Services our customers in order to grow share of the account.</p>
<p> Executes and supports the company s customer service standards.</p>
<p> Provides excellent customer service consistent with the daily service basics of the company.</p>
<p> Sets a positive example for guest relations.</p>
<p> Interacts with guests to obtain feedback on product quality and service levels.</p>
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<p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p>
<b>Position:</b> Administrative Assistant<p> </p> <p> </p> <b>Job Description:</b> <b>Who We Are:</b> <p>As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer sides.</p> <p> </p> <b>About the Role :</b> <p>The Administrative Assistant provides comprehensive administrative and operational support to the Casablanca site, ensuring the efficient coordination of office activities, business visits, and day-to-day administrative operations. The role is responsible for managing visitor logistics, travel arrangements, meeting coordination, and general office administration while supporting managers and maintaining a professional workplace environment.</p> <p> </p> <p> <b>Main Responsibilities:</b> </p> <ul> <li> <p>Provide administrative support by preparing correspondence, reports, presentations, spreadsheets, and other business documents.</p> </li> <li> <p>Coordinate local and international business visits, including meeting schedules, visitor agendas, hotel reservations, taxi transfers, and site logistics.</p> </li> <li> <p>Organize meetings by scheduling rooms, preparing meeting materials, and coordinating attendees.</p> </li> <li> <p>Coordinate domestic and international travel arrangements when required.</p> </li> <li> <p>Prepare and process expense reports and administrative documentation for approval.</p> </li> <li> <p>Maintain calendars and provide scheduling support for leaders and key stakeholders.</p> </li> <li> <p>Manage office supplies and coordinate with vendors to ensure adequate inventory.</p> </li> <li> <p>Handle incoming and outgoing mail, shipments, and courier services.</p> </li> <li> <p>Support onboarding logistics for new employees and visitors.</p> </li> <li> <p>Assist with the organization of site events, team meetings, and employee engagement activities.</p> </li> <li> <p>Serve as a point of contact for general administrative inquiries and support day-to-day office operations.</p> </li> <li> <p>Ensure administrative processes comply with company policies and procedures.</p> </li> </ul> <p> </p> Job Complexity <ul> <li> <p>Applies established administrative knowledge and procedures to support daily business operations.</p> </li> <li> <p>Works independently on routine assignments with moderate supervision.</p> </li> <li> <p>Prioritizes multiple tasks while meeting deadlines in a fast-paced environment.</p> </li> <li> <p>Identifies administrative issues and resolves them using standard processes, escalating when appropriate.</p> </li> <li> <p>Builds effective working relationships with internal teams, external vendors, and visiting stakeholders.</p> </li> </ul> <p> </p> <b>Who We're Looking For:</b> <ul> <li> <p>Associate degree (2-year degree) or equivalent administrative qualification preferred, or High School Diploma with relevant professional experience.</p> </li> <li> <p>Typically requires 2 4 years of experience in an administrative, executive assistant, office coordinator, or similar role.</p> </li> <li> <p>Experience coordinating travel, business visits, meetings, and office operations is preferred.</p> </li> <li> <p>Strong proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, and Teams).</p> </li> <li> <p>Excellent organizational, communication, and time management skills.</p> </li> <li> <p>Fluent in English and French; additional languages are considered an asset.</p> </li> </ul> <p> </p> <b>What Do We Offer:</b> <ul> <li> <p>Full Permanent contract</p> </li> <li> <p>Social advantage: CNSS, CIMR, Health insurance</p> </li> <li> <p>Very good working atmosphere in a team of passionate collaborators</p> </li> <li> <p>Work culture where you can make an impact</p> </li> <li> <p>Working within an international organization, recognized worldwide in its sector.</p> </li> </ul> <p> </p> <p>Submit your CV in English.</p> <p>Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons.</p> <p> </p> <p> </p> <p>#LI-FR1</p> <p> </p> <p> </p> <b>Location:</b> MA-Casablanca, Morocco (Boulevard Al Quods)<p> </p> <p> </p> <b>Time Type:</b> Full time <p> </p> <b>Job Category:</b> Business Support
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<b>Position:</b>Administrative Assistant<br><br><b>Job Description:</b><span><b>Who We Are:</b></span><p><span>As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer sides.</span></p><br><br><br><b><span>About the Role :</span></b><p><span>The Administrative Assistant provides comprehensive administrative and operational support to the Casablanca site, ensuring the efficient coordination of office activities, business visits, and day-to-day administrative operations. The role is responsible for managing visitor logistics, travel arrangements, meeting coordination, and general office administration while supporting managers and maintaining a professional workplace environment.</span></p><br><br><br><p><b><span>Main Responsibilities:</span></b></p><br><br><ul><li><p><span>Provide administrative support by preparing correspondence, reports, presentations, spreadsheets, and other business documents.</span></p><br><br></li><li><p><span>Coordinate local and international business visits, including meeting schedules, visitor agendas, hotel reservations, taxi transfers, and site logistics.</span></p><br><br></li><li><p><span>Organize meetings by scheduling rooms, preparing meeting materials, and coordinating attendees.</span></p><br><br></li><li><p><span>Coordinate domestic and international travel arrangements when required.</span></p><br><br></li><li><p><span>Prepare and process expense reports and administrative documentation for approval.</span></p><br><br></li><li><p><span>Maintain calendars and provide scheduling support for leaders and key stakeholders.</span></p><br><br></li><li><p><span>Manage office supplies and coordinate with vendors to ensure adequate inventory.</span></p><br><br></li><li><p><span>Handle incoming and outgoing mail, shipments, and courier services.</span></p><br><br></li><li><p><span>Support onboarding logistics for new employees and visitors.</span></p><br><br></li><li><p><span>Assist with the organization of site events, team meetings, and employee engagement activities.</span></p><br><br></li><li><p><span>Serve as a point of contact for general administrative inquiries and support day-to-day office operations.</span></p><br><br></li><li><p><span>Ensure administrative processes comply with company policies and procedures.</span></p><br><br></li></ul><br><span>Job Complexity</span><ul><li><p><span>Applies established administrative knowledge and procedures to support daily business operations.</span></p><br><br></li><li><p><span>Works independently on routine assignments with moderate supervision.</span></p><br><br></li><li><p><span>Prioritizes multiple tasks while meeting deadlines in a fast-paced environment.</span></p><br><br></li><li><p><span>Identifies administrative issues and resolves them using standard processes, escalating when appropriate.</span></p><br><br></li><li><p><span>Builds effective working relationships with internal teams, external vendors, and visiting stakeholders.</span></p><br><br></li></ul><br><b>Who We're Looking For:</b><ul><li><p><span>Associate degree (2-year degree) or equivalent administrative qualification preferred, or High School Diploma with relevant professional experience.</span></p><br><br></li><li><p><span>Typically requires 2–4 years of experience in an administrative, executive assistant, office coordinator, or similar role.</span></p><br><br></li><li><p><span>Experience coordinating travel, business visits, meetings, and office operations is preferred.</span></p><br><br></li><li><p><span>Strong proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, and Teams).</span></p><br><br></li><li><p><span>Excellent organizational, communication, and time management skills.</span></p><br><br></li><li><p><span>Fluent in English and French; additional languages are considered an asset.</span></p><br><br></li></ul><br><b>What Do We Offer:</b><ul><li><p>Full Permanent contract</p><br><br></li><li><p>Social advantage: CNSS, CIMR, Health insurance</p><br><br></li><li><p>Very good working atmosphere in a team of passionate collaborators</p><br><br></li><li><p>Work culture where you can make an impact</p><br><br></li><li><p>Working within an international organization, recognized worldwide in its sector.</p><br><br></li></ul><br><p><span>Submit your CV in English.</span></p><br><br><p><span>Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons.</span></p><br><br><br><br><p>#LI-FR1</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br> </div>
<p>Job Summary We are seeking an experienced, confident, and guest-focused Captain Waiter to join the team at Little Krazy , a whimsical fine-dining destination where exceptional hospitality meets immersive dining. As a Captain Waiter, you are responsible for delivering an outstanding dining experience while leading a designated service section. You will ensure every guest receives attentive, knowledgeable, and personalised service from arrival to departure. Acting as the key link between guests, the kitchen, and front-of-house team, you will coordinate seamless service, mentor junior team members, and uphold the highest standards of hospitality. More than serving food and beverages, you are an ambassador of the Little Krazy experience. Through your professionalism, product knowledge, and genuine hospitality, you will create memorable moments for guests. Instagram: littlekrazy_sa 1 year contract: Visa + flights + basic salary + accommodation + transport all provided for by the company. No expense for candidates.</p><p>Key Responsibilities</p><ul><li>Deliver exceptional, personalised table service in accordance with the restaurant's service standards.</li><li>Take ownership of a designated dining section, ensuring smooth and efficient service throughout each shift.</li><li>Welcome guests at the table, introduce yourself, and create a warm and engaging dining experience.</li><li>Present the menu confidently, explaining dishes, ingredients, preparation methods, and daily specials.</li><li>Provide expert recommendations based on guest preferences, dietary requirements, and allergies.</li><li>Proactively upsell premium menu items, signature beverages, desserts, and chef's specials to enhance the guest experience and maximise revenue.</li><li>Accurately take food and beverage orders and enter them into the POS system.</li><li>Coordinate with the kitchen and bar teams to ensure orders are prepared and served accurately and within service standards.</li><li>Monitor guest satisfaction throughout the dining experience, anticipating needs and responding promptly to requests.</li><li>Resolve guest concerns professionally and escalate issues to management where appropriate.</li><li>Lead and support waiters and food runners within your section, ensuring service standards are consistently maintained.</li><li>Assist in training, coaching, and mentoring junior front-of-house team members.</li><li>Ensure tables are properly set, maintained, and reset in accordance with restaurant standards.</li><li>Process guest bills accurately and efficiently, ensuring a seamless payment experience.</li><li>Maintain comprehensive knowledge of all food, beverage, and promotional offerings, including allergens and dietary requirements.</li><li>Ensure compliance with food safety, hygiene, and health and safety standards.</li><li>Maintain impeccable grooming, professionalism, and presentation while representing the Little Krazy brand.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>1 3 years experience as a Captain Waiter or Senior Waiter in a premium restaurant, luxury hotel, or fine-dining restaurant</p><p>A warm, engaging, and professional approach with a genuine passion for hospitality.</p><p>Fluent in Arabic and English with excellent verbal communication skills.</p><p>Outgoing, confident, and charismatic personality.</p><p>Excellent communication and interpersonal skills.</p><p>Strong understanding of food and beverage service, with ability to upsell effectively.</p><p>Team player who thrives in a fast-paced, dynamic environment.</p><p>Excellent food and beverage knowledge, including menu pairings, allergens, and dietary requirements.</p><p>Experience using restaurant POS systems.</p><p>Proven ability to remain calm, organised, and efficient in a fast-paced environment.</p><p>Impeccable personal presentation and professional demeanour.</p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Activities: Experience an extraordinary and unique adventure within a large industrial group, with the agility and autonomy of an SME. Contract type: Local; Permanent. Your role: The Customs and Transit Coordinator is responsible for managing and monitoring customs clearance and transit operations for both imported and exported goods. They play a central role in the smooth running of international trade, ensuring compliance with customs regulations and facilitating the transport of goods across borders. They act as a liaison between the various internal departments and external partners such as freight forwarders, customs, and carriers. As Customs and Transit Coordinator, your responsibilities will include*: Preparing and submitting the necessary documents for customs clearance (commercial invoices, certificates of origin, transport documents, etc.). Verification of the compliance of customs declarations with current regulations (goods coding, customs duties, VAT, etc.). Monitoring of customs clearance operations with customs services and freight forwarders. Coordination with carriers and freight forwarders to optimize international logistics flows. Management of disputes or incidents related to transport (delays, damage, losses). Interface with freight forwarders, carriers, and customs services. Negotiation of rates and conditions with logistics and transit providers. Monitoring and evaluation of provider performance (quality of service, adherence to deadlines). *Non-exhaustive list. Required skills and knowledge: Hold a Master's degree (Bac +5) in logistics, international transport, international trade, or customs law, with a minimum of 5 years' experience in the aeronautics sector. In-depth knowledge of national and international customs regulations. A good understanding of transport and import/export procedures is essential. Your interpersonal skills, curiosity, proactive approach, and innovative mindset will enable you to successfully carry out your responsibilities and thrive in this role. You will work in a dynamic and growing environment. You will benefit from the agility and flexibility of an SME combined with the stability and resources of an international group with 170 years of experience. You will benefit from a personalized onboarding program and regular training within a group offering rich and diverse career development opportunities. We are committed to an environmental and social (CSR) policy focusing on Biodiversity, Diversity & Inclusion, Parenthood, Ethics, and Skills Development. We aim for carbon neutrality by 2050 for all our activities. We invest 5% of our revenue,Every year for the past 20 years, TotalEnergies has been committed to innovation for sustainable development. Additional Information: TotalEnergies values diversity, promotes individual growth, and offers equal opportunity careers.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Candidates should hold a Master's degree (Bac +5) in logistics, international transport, international trade, or customs law, with at least 5 years of experience in the aerospace sector. A thorough knowledge of national and international customs regulations is essential, as is a good understanding of transport and import/export procedures. Your interpersonal skills, curiosity, proactive approach, and innovative mindset will enable you to successfully fulfill your responsibilities and thrive in this role.</font></font></p>
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<p><strong>Technical Support Senior Technician - French Speaker </strong></p><br><p>At Dell Technologies, world-class service doesn’t end when customers purchase our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization, and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution, and document it.</p><br><p>Join us as a <strong>Senior Technical Support Technician</strong> on our <strong>Technical Support</strong> Team in <strong>Casablanca </strong>to do the best work of your career and make a profound social impact.</p><br><p><strong>What you’ll achieve</strong></p><br><p><br>The Technical Support Team is responsible for providing online and distance phone support, through a technical diagnosis of desktops, laptops, peripherals (tablets, printers, projectors, etc.), and customized software assistance that supports Dell products and others according to the situations. As a Technical Support Senior Technician for EMEA, you will answer questions relating to the installation, the proper functioning, configuration, customization of specific products according to procedures and clearly defined rules (e.g. the type of guarantee, the warranty expiration, the type of customer contract, etc...) and apply a logical technical diagnosis to identify customer issues and investigate the possible causes effectively in order to provide appropriate solutions. </p><br><p><br><strong>You will:</strong></p><br><ul><li>Provide first-level support</li><li>Use troubleshooting techniques and tools to identify technical defects/issues</li><li>Assign incidents in line with documented guidelines and procedures</li><li>Actively support the customer in all aspects through to problem resolution, keeping the customer informed and updated throughout the life of the incident</li><li>Clearly and concisely log and track details of solutions provided to resolve customer issue while maintaining and updating customer database</li></ul><p>Take the first step towards your dream career</p><br><p><br>Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for in this role:<br><strong>Essential Requirements</strong></p><br><ul><li>Fluent communication skills in French</li><li>Minimum of 1-year related experience in Technical Support</li><li>Ability to analyze and solve technical problems by investigating potential solutions using troubleshooting skills</li><li>Good organizational and interpersonal skills</li><li>Excellent telephone and customer handling skills</li></ul><p><strong>Who we are</strong></p><br><p>We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.<br>Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.</p><br><p><br>Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.</p><br><br> </div>