Contract Representative Jobs in Morocco

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Financial Business Controller, ECS Norway<br><br><b>Job Description:</b><p><b>Financial Business Controller</b></p><br><br><p><b>Arrow Electronics</b> is looking for a Financial Business Controller to support our company in Norway,&nbsp;as well as our global organization. Your area of responsibility will also include tasks within FP&amp;A.</p><br><br><p>Your place of work is in Casablanca, and you will become part of our Nordic finance function, which is headquartered in Aarhus. There is also cooperation with EMEA Finance Shared service center in Gdansk &amp; India which handles most of the accounting tasks for our Nordic companies.</p><br><br><br><p><b>What You’ll Be Doing at Arrow?</b>&nbsp;</p><br><br><ul><li>That serves as financial business controller for our organization for Arrow ECS Norway.</li><li>Monthly internal reporting to the parent company according to internal standards.</li><li>Preparation and analysis of local P/L.</li><li>Contact with external auditors.</li><li>Preparation and analysis of operational and strategic KPIs.</li><li>Implementing improvements and streamlining internal financial processes to support the continued development of the financial function.</li><li>FP&amp;A: Prepare ad hoc reports to support management's decision-making base.</li><li>Collaboration with Business.</li><li>Monthly &amp; Quarterly reconciliations of accounts</li></ul><br><p><b>Who are we looking for?</b></p><br><br><br><p>We are a team of ambitious financial professionals who strive to deliver&nbsp;the best possible service to our stakeholders. We hope you can contribute:</p><br><br><p>Relevant Education with at least 3-5 years of experience from an economics function in an international company.</p><br><br><ul><li>Responsible for a full P&amp;L &amp; Balance sheet review.</li><li>Experience in collaborating closely with Business Managers as well as in interdisciplinary teams.</li><li>Good analytical and IT skills with hands-on experience and skills in the MS Office tools, especially Excel.</li><li>Experience with Business Intelligence and ERP systems.</li><li>Can master English in both writing and speech.</li></ul><br><p><b>Your competencies:</b></p><br><br><p>As a Financial Business Controller in Arrow, you will be in close dialogue and collaboration with our Business Managers, and your communicative and collaborative skills are therefore important. You thrive with complex issues while reporting quality is also at first.</p><br><br><p>You are used to planning and managing your time, meeting deadlines, and working with multiple projects at a time.</p><br><br><br><p><b>What is in it for you?</b>&nbsp;</p><br><br><ul><li><p>Full Permanent contract,&nbsp;</p><br><br></li></ul><ul><li><p>Social advantages: CNSS, CIMR, Health insurance,&nbsp;</p><br><br></li></ul><ul><li><p>Very good working atmosphere in a team of passionate collaborators,&nbsp;</p><br><br></li></ul><ul><li><p>Work culture where you can make an impact,&nbsp;</p><br><br></li></ul><ul><li><p>Dynamic environment with a <b>friendly work atmosphere,</b>&nbsp;</p><br><br></li></ul><ul><li><p>Interesting career developmentopportunities in a quickly growing environment,&nbsp;</p><br><br></li></ul><ul><li><p>Working within an international organization, recognized worldwide in its sector.&nbsp;</p><br><br></li></ul><p><b>Do you see yourself as our future colleague? If yes – send us your application.</b>&nbsp;</p><br><br><p><span>#LI-HL1</span></p><br><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Accounting/Finance<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Tiktok Creator Partnerships Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Coordinate projects and provide day-to-day operational support across campaigns; Handle creator outreach, coordinate back-and-forth logistics, and negotiate rates and deliverables at scale; Manage creator pipeline — outreach, negotiation, contract, content, and payment — and follow up proactively to keep things up to date; Review and approve creator content drafts against brand and campaign guidelines; Send and track creator agreements; process payments on schedule; Maintain reporting on creator status, output, spend, and performance for stakeholders; Flag disputes or at-risk relationships to the internal team with clear context; Follow internal procedures and SOPs.<br> What you need to succeed in this role: Excellent English language skills (at least C1 level for both speaking and writing); Experienced with Google Sheets, Airtable, Linear, Slack, and TikTok, with the ability to pick up new tools quickly; Strong organizational skills with the ability to manage multiple partner relationships simultaneously; Experience building and maintaining tracking systems and reporting dashboards; Able to independently manage routine negotiations and approvals while knowing when to escalate; Availability to handle time-sensitive creator communications as needed; Proven ability to deliver tasks reliably and on schedule; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits: Schedule: Part-time, Monday through Friday, 4 hour shifts scheduled sometime between 7AM and 3PM (PDT); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <ul><li>Builds the project/program master (general) schedule in accordance with the Product Development Process (PDP)</li><li>Defines, coordinates, and monitors the activities/deliverables of stakeholders involved in the project and ensures consistency with the master schedule</li><li>Defines and implements the project Launch Plan, i.e., launch dates, mix, and volumes for all destinations</li><li>Builds with the relevant stakeholders the detailed convergence of the project/program validation plan according to the allocated Means budget</li><li>Monitors pre-series means from their inventory to their delivery to the customers (complete and partial means, additional parts list)</li><li>Manages the project validation pool of vehicles</li><li>Leads with project/program stakeholders the project contract convergence for headcount and means</li><li>Allocates the pluriannual headcount budget according to the project schedule. For a program, breaks it down for each project.</li><li>Monitors project progress and sets up action plans with the project team in case of deviation on deliverables, timing, or headcount</li><li>Defines and sets up the IT environment tool for project timing management (IT structure, milestones, etc.)</li><li>Operationally manages the planning specialists assigned to the project/program</li><li>Coordinates, for each project phase, the following monitoring processes: roadmap, standard week, preparation phase workshops, and milestone planning</li><li>Monitors the right level of vehicle coding per build phase with Engineering departments</li><li>Elaborates and manages preventive or curative action plans necessary for achieving time-resource objectives, relying on a formalized risk analysis procedure in relation with the Project Quality Manager.</li><li>Applies project management processes and procedures, coordinates lessons learned per phase for continuous improvement in planning skills</li></ul> <br> Required profile : <ul><li>Master's degree in Industrial Engineering</li><li>Experience within Stellantis</li><li>Knowledge of PLM</li><li>Proficiency in Excel</li><li>Familiarity with Gantt / MS Project</li></ul><p><strong>Hard Skills</strong></p><br><br><ul><li>Lead the achievement of project timing, labor, and validation objectives for the vehicle</li><li>Implement and coordinate general and detailed project scheduling (by phase) to ensure consistency in execution</li><li>Ensure that labor, validation, and prototype financial targets are met</li><li>Manage vehicle build plans and delivery to support validation requirements</li><li>Manage the commercial launch plan (volumes and dates) with Brand(s), Plant(s), and Purchasing Department</li></ul> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Activities Live an extraordinary and unique adventure within a large industrial group the agility and autonomy of an SME Type of Contract: Local CDI Your role The quality engineer is the guarantor of the company's product quality and monitors them from design to industrialization, constantly ensuring compliance with procedures. Always mindful of respecting costs and deadlines, they implement indicators, quality tools, and control procedures valid during manufacturing. They can thus identify dysfunctions or detect non-compliance with standards, carry out audits, and participate in problem-solving. As a Quality Engineer, your responsibilities will be as follows*: Provide technical and methodological assistance for training production personnel, technical personnel, and other personnel in the production of subcontracted composite aeronautical parts HCIM (and updates). Manage the maintenance of qualification and multi-skill authorization matrices for maintenance personnel. Manage current quality documentation in compliance with the quality rules of the aeronautical standard EN 9100. Report to technical departments the discrepancies identified between quality requirements and technical documentation. Prepare and participate in audits (customer and regulatory). Ensure customer acceptance, FAI. Participate in quality investigations, corrective and preventive actions. Supervise control activities and manage authorized control personnel. Draft (if applicable) and process non-conformity reports (PVNC) and customer complaints. Participate in the management and animation of continuous improvement initiatives related to various points concerning: Manufacturing non-conformity (part NC, compliance with various procedures and instructions, etc.) Manufacturing improvement (various optimizations, etc.) Organize general monitoring of non-conformities and establish summaries of results relating to optimization and action follow-up work. Ensure responsibilities related to production: Ensure compliance with access and product preservation rules. Ensure compliance with hygiene and safety rules. Other as requested. Organize and monitor the work of trainers concerning: Integration of new operators. Monitoring internal non-conformities. Monitoring customer non-conformities (internal and external). Organize follow-up meetings, establish, prioritize, and close actions to be carried out. Ensure all missions within the scope of their responsibilities or as requested by the hierarchical manager.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Be a graduate of Bac+5, engineer or equivalent;</li><li>Good technical quality training;</li><li>Have at least 3 years of experience in an industrial environment;</li><li>Proficiency in Office tools;</li><li>Good proficiency in problem-solving methodology tools;</li><li>Sense of commitment and responsibility;</li><li>Strong involvement and desire to learn;</li><li>Your interpersonal skills, your curiosity, but also your ability to be proactive and innovation-oriented will enable you to successfully carry out your missions and thrive in this position.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Cnexia</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. It also integrates an <strong>innovation component</strong> that encourages initiative, adaptability and experimentation. Finally, a structured <strong>organizational culture</strong> underpins the whole by ensuring process rigor, reliability and operational efficiency. </p><br><br> <br> Job : <p><span>Training start date: Monday, June 8</span></p><br><br><p><span>Are you bilingual in French/English, passionate about customer relations, and motivated by sales challenges? Join Cnexia, a major player in customer relationship management, and participate in the launch of a new project dedicated to cable services (TV, internet, telephone).</span></p><br><br><p><span>Your role: be the first point of contact for customers, handle call reception, customer retention, and additional sales.</span></p><br><br><p><span>Your tasks:</span></p><br><br><p><span>Call reception: respond to the requests of French-speaking and English-speaking customers with professionalism.</span></p><br><br><p><span>Technical support: diagnose and resolve issues related to cable, internet, and TV services.</span></p><br><br><p><span>Customer follow-up: update information in our CRM tools.</span></p><br><br><p><span>Additional sales: propose premium options and achieve sales targets.</span></p><br><br><p><span>Customer retention: promote existing offers to strengthen satisfaction and loyalty.</span></p><br><br> <br> Required profile : <strong>Job Offer Description</strong><br><p><span>Training start date: Monday, June 8</span></p><br><br><p><span>Are you bilingual in French/English, passionate about customer relations, and motivated by sales challenges? Join Cnexia, a major player in customer relationship management, and participate in the launch of a new project dedicated to cable services (TV, internet, telephone).</span></p><br><br><p><span>Your role: be the first point of contact for customers, handle call reception, customer retention, and additional sales.</span></p><br><br><p><span>Your tasks:</span></p><br><br><p><span>Call reception: respond to the requests of French-speaking and English-speaking customers with professionalism.</span></p><br><br><p><span>Technical support: diagnose and resolve issues related to cable, internet, and TV services.</span></p><br><br><p><span>Customer follow-up: update information in our CRM tools.</span></p><br><br><p><span>Additional sales: propose premium options and achieve sales targets.</span></p><br><br><p><span>Customer retention: promote existing offers to strengthen satisfaction and loyalty.</span></p><br><br><strong>Required Skills and Experience</strong><br><p><span>Perfect command of French and English (spoken and written).</span></p><br><br><p><span>Experience in a call center, customer service, or sales (beginners accepted if they have a proven sales aptitude).</span></p><br><br><p><span>Excellent active listening and persuasion skills.</span></p><br><br><p><span>Computer literacy and speed of execution.</span></p><br><br><p><span>Team spirit, enjoyment of challenges, and results-oriented.</span></p><br><br><strong>Benefits</strong><br><p><span>Permanent contract upon integration.</span></p><br><br><p><span>Paid initial training starting June 8 + sales coaching.</span></p><br><br><p><span>CNSS (Moroccan Social Security) + free private health coverage.</span></p><br><br><p><span>Round-trip transportation provided.</span></p><br><br><p><span>Attractive performance bonuses.</span></p><br><br><p><span>Career advancement opportunities in a modern and dynamic international environment.</span></p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Main Mission</p><br><br><p>The Legal Counsel will provide legal support to the company in its daily operations and ensure compliance with Moroccan laws and regulations.</p><br><br><p>The position will be responsible for managing legal matters, contracts, customs-related issues, disputes, and conflicts involving the company, while protecting the company's legal interests and minimizing legal risks.</p><br><br><p>Main Responsibilities1. Legal Advisory</p><br><br><p>Provide legal advice to management and different departments on daily business activities</p><br><br><p>Interpret and explain Moroccan laws and regulations applicable to the company</p><br><br><p>Identify potential legal risks and propose appropriate preventive measures</p><br><br><p>Monitor changes in Moroccan legislation and inform management of relevant developments</p><br><br><p>Ensure that company activities and internal procedures comply with applicable laws and regulations</p><br><br><p>2. Contract Management</p><br><br><p>Draft, review, revise, and negotiate contracts and commercial agreements</p><br><br><p>Review contracts with suppliers, customers, contractors, service providers, and business partners</p><br><br><p>Identify contractual risks and recommend appropriate amendments</p><br><br><p>Follow up on contractual obligations, renewals, amendments, and termination procedures</p><br><br><p>Maintain an organized database of contracts and legal documents</p><br><br><p>3. Customs &amp; International Trade</p><br><br><p>Provide legal support on customs-related matters and disputes</p><br><br><p>Coordinate with Customs Administration and other relevant government authorities</p><br><br><p>Follow up on customs declarations, inspections, claims, penalties, and related legal issues</p><br><br><p>Support the company in resolving customs disputes and administrative issues</p><br><br><p>Work closely with Logistics, Procurement, Finance, and other departments on customs compliance</p><br><br><p>4. Disputes &amp; Litigation</p><br><br><p>Handle and follow up on conflicts between the company and other companies, suppliers, contractors, partners, or third parties</p><br><br><p>Manage commercial disputes and claims</p><br><br><p>Prepare legal files and supporting documents for disputes and litigation</p><br><br><p>Coordinate with external lawyers and legal advisors</p><br><br><p>Follow up on court cases, legal procedures, claims, and judgments</p><br><br><p>Participate in negotiations and amicable dispute resolution whenever appropriate</p><br><br><p>Provide regular updates to management regarding ongoing disputes and potential legal risks</p><br><br><p>5. Corporate &amp; Administrative Legal Matters</p><br><br><p>Provide legal support for company registration, amendments, authorizations, and administrative procedures</p><br><br><p>Prepare and review corporate documents and legal correspondence</p><br><br><p>Liaise with government authorities, public institutions, lawyers, notaries, and other external stakeholders</p><br><br><p>Support management in handling sensitive legal and administrative matters</p><br><br><p>Ensure proper maintenance and confidentiality of company legal records</p><br><br><p>6. Internal Legal Support</p><br><br><p>Provide legal assistance to HR, Finance, Procurement, Logistics, Customs, EHS, Operations, and other departments</p><br><br><p>Review internal policies, procedures, and documents from a legal perspective</p><br><br><p>Support HR in employment-related legal matters when required</p><br><br><p>Support Finance and Procurement in contractual and commercial legal matters</p><br><br><p>Assist management in resolving legal issues arising from daily operations</p><br><br><p>7. Legal Risk Management</p><br><br><p>Identify, assess, and monitor legal risks affecting the company</p><br><br><p>Establish preventive measures to reduce legal and contractual risks</p><br><br><p>Develop legal procedures and internal guidelines where necessary</p><br><br><p>Maintain a legal risk and litigation tracking system</p><br><br><p>Prepare legal reports and updates for management</p><br><br><p>Ensure timely escalation of major legal risks and disputes</p><br><br> <br> Required profile : <p>Candidate Profile</p><br><br><p>Bachelor's Degree in Law or equivalent legal qualification</p><br><br><p>Strong knowledge of Moroccan law and regulations</p><br><br><p>Professional experience in the legal department of a company, preferably in an industrial, manufacturing, multinational company, or industrial/free-zone environment</p><br><br><p>Experience dealing with customs and commercial disputes is highly desirable</p><br><br><p>Experience working with external lawyers, government authorities, and administrative institutions</p><br><br><p>Good knowledge of contracts, commercial law, and corporate legal matters</p><br><br><p>Strong negotiation and problem-solving skills</p><br><br><p>Good command of English, written and spoken</p><br><br><p>French and Arabic required; Chinese is an advantage</p><br><br><p>Personal Competencies</p><br><br><p>Autonomous and responsible, with the ability to manage legal matters independently</p><br><br><p>Strong analytical and problem-solving skills</p><br><br><p>Excellent communication and negotiation skills</p><br><br><p>Strong sense of confidentiality and professional ethics</p><br><br><p>Organized and detail-oriented</p><br><br><p>Ability to manage multiple legal matters and priorities</p><br><br><p>Proactive approach to identifying and preventing legal risks</p><br><br><p>Ability to work under pressure</p><br><br><p>Ability to work effectively in a multicultural and international environment</p><br><br> <br><br> </div>

<p>The Media Librarian Youth ensures the presentation, lending, maintenance, equipping, processing, and management of collections and welcomes the public. He/she is also in charge of the animation aspect of the youth section. The agent is placed under the authority of the head of the media library.</p><p><strong>Requirements of the position</strong></p><p><strong>Training</strong></p><ul><li>Training desired in the book trades or cultural mediation</li><li>BAC+2 level</li><li>All references are likely to be verified.</li></ul><p><strong>Skills</strong></p><ul><li>Knowledge of intellectual and physical processing techniques for collections (librarianship)</li><li>Proficiency in computer tools (office software and library management software (PMB), Internet, social networks, etc.)</li><li>Aptitude in animation and management of groups of children and adolescents</li><li>Transmit reliable information</li><li>Demonstrate a strong sense of organization and methods, particularly for organizing visit schedules</li><li>Work in a team or network</li></ul><p><strong>Desired knowledge</strong></p><ul><li>Good command of the French language, both oral and written; command of Arabic is an asset.</li><li>Good general knowledge</li><li>Interest in reading and in French and Francophone literary news, particularly in the field of youth literature</li><li>Skills in digital development</li></ul><p><strong>Personal qualities</strong></p><ul><li>Rigor and method</li><li>Punctuality and professional conscience</li><li>Interpersonal skills and ease of communication, especially with young audiences</li><li>Spirit of initiative, animation, and creativity</li><li>Teamwork skills</li><li>Adaptability and versatility</li><li>Autonomy and curiosity</li><li>Mobility and availability</li></ul><p><strong>Missions</strong></p><p>He/she intervenes mainly in the following areas:</p><p><strong>1/ Public Service</strong></p><ul><li>Management of lending and return operations for all media</li><li>Welcoming the public, informing and guiding users, registration, processing reservations</li></ul><p><strong>2/ Collection Processing</strong></p><ul><li>Participation in the acquisition policy (especially for youth books) and intellectual processing of documents (cataloging, indexing, importing and enriching records)</li><li>Physical processing of collections: reception and checking of orders, equipping, minor repairs, arrangement and classification of collections</li><li>Management and enhancement of collections: arrangement, organization of different sections, showcasing new items, favorites</li></ul><p><strong>3/ Activities</strong></p><ul><li>Programming and management of regular activities for the Youth Section</li><li>Design of workshops in line with the cultural program of IF Meknes</li><li>Implementation of creative activities and readings for young audiences and language learners</li><li>Implementation of digital activities (Virtual Reality, video games, digital tablets) in conjunction with the Micro-Folie initiative</li><li>Participation in the implementation of the media library's animation and cooperation policy: round tables, welcoming writers, La Cigogne volubile, etc.</li></ul><p><strong>Application Procedure</strong></p><p><strong>Working conditions</strong>: hourly range in line with the media library's opening hours, 39 hours per week, from Tuesday to Saturday.</p><p><strong>Estimated recruitment date</strong>: November 2, 2026</p><p>Recruitment on a permanent contract (CDI), subject to a trial period of 1.5 months, possibly renewable once.</p><p><strong>Monthly remuneration</strong>: Level 4, Step 1, i.e., 12,197.26 Moroccan Dirhams gross in accordance with the IFM salary grid.</p><p>The application file must include: CV + photo, cover letter, copies of diplomas, copy of national identity card or mandatory residence card. To be sent exclusively by electronic means, with the reference IFM MEKNES MEDIATHECAIRE JEUNESSE, by September 30, 2026, deadline strictly observed, to the following address: EMAIL_ADDRESS</p><p>Note: Only selected candidates will be contacted.</p><p>Apply</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Training desired in the book trades or cultural mediation</li><li>BAC+2 level</li><li>All references are likely to be verified.</li><li>Knowledge of intellectual and physical processing techniques for collections (librarianship)</li><li>Proficiency in computer tools (office software and library management software (PMB), Internet, social networks, etc.)</li><li>Aptitude in animation and management of groups of children and adolescents</li><li>Transmit reliable information</li><li>Demonstrate a strong sense of organization and methods, particularly for organizing visit schedules</li><li>Work in a team or network</li><li>Good command of the French language, both oral and written; command of Arabic is an asset.</li><li>Good general knowledge</li><li>Interest in reading and in French and Francophone literary news, particularly in the field of youth literature</li><li>Skills in digital development</li><li>Rigor and method</li><li>Punctuality and professional conscience</li><li>Interpersonal skills and ease of communication, especially with young audiences</li><li>Spirit of initiative, animation, and creativity</li><li>Teamwork skills</li><li>Adaptability and versatility</li><li>Autonomy and curiosity</li><li>Mobility and availability</li></ul>

<p>The Conversational Designer is responsible for designing and optimizing end-to-end conversational experiences for chatbots and voicebots. This is a strategic role that translates business goals and user needs into clear, natural, and effective dialogues that deliver meaningful interactions and measurable results. They define conversational strategies, handle assessment, create conversation flows and scripts, and work together with CAI engineers to ensure high-quality implementations. This is someone who has expertise in LLM, Agentic AI, Knowledge AI, and NLU. They are able to implement bots across all these scenarios, including hybrid bots, making the right decisions regarding scope. The Conversational Designer understands all the requirements and challenges we face in the voice channel, as well as all the mandatory requirements to successfully implement a voicebot. The Conversational Designer is responsible for the continuous improvement, analyzing performance data and user feedback to improve accuracy, user satisfaction, and key metrics, ensuring a seamless and scalable conversational experience across channels, use cases and knowledge base. It also involves exploring new features, optimizing models and providers, and continuously refining the solution to maximize impact. This is a remote role, candidate must be located and eligible to work in Morocco.</p><p>Responsibilities</p><ul><li>Collaborates with the production team, particularly the Conversational AI Engineer and Delivery Manager, to define and deliver the best customer experience</li><li>Conducts assessments within the operation and with clients to identify needs and opportunities</li><li>Map use cases and define the priorities based in impact, effort and feasibility, aligned with the client expectation and contract</li><li>Develops the Conversational AI strategy for projects</li><li>Designs conversational scenarios, flows, and dialogues for chatbots and voicebots</li><li>Creates proto-personas, bot personas, and tone of voice, ensuring voice and messaging align with the brand expectations</li><li>Implement the bot on the CAI platform, implementing the flows, KB, etc</li><li>Participates in KPI analysis, generating qualitative insights and reports to inform project decisions</li><li>Supports the project roadmap, working with the Delivery Manager to prioritize opportunities and improvements</li><li>Drives continuous improvement of the conversational experience and overall user satisfaction</li><li>Trains the bot and reinforces the AI knowledge base in collaboration with the Conversational AI Engineer</li><li>Oversees QA and testing, including UAT and ongoing performance checks, consolidating feedback and implementing fixes</li><li>Integrates client-approved changes and enhancements during project execution</li></ul><p>Skills and Qualifications</p><ul><li>Fluent in written and spoken English (C1 level minimum)</li><li>Experience in conversational design for chatbots and voicebots</li><li>Strong knowledge in Conversational AI, LLM, Agentic AI and NLU</li><li>Strong understanding of conversational UX and specificities of each channel: chat or voice</li><li>Ability to take advantage of LLM capabilities and integrate it in conversational design when required, working with hybrid bots</li><li>Understanding of LLM functioning and RAG</li><li>Perfect written and verbal communication</li><li>Ability to explain and defend design choices and user experience strategies</li><li>Ability to work in multicultural environment</li><li>Familiarity with conversational AI platforms (e.g. Cognigy)</li><li>Experience with voice interfaces and speech technologies (STT/TTS)</li><li>Understanding of multilingual conversational design</li><li>Knowledge of analytics tools to track user interactions and performance</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Fluent in written and spoken English (C1 level minimum)</li><li>Experience in conversational design for chatbots and voicebots</li><li>Strong knowledge in Conversational AI, LLM, Agentic AI and NLU</li><li>Strong understanding of conversational UX and specificities of each channel: chat or voice</li><li>Ability to take advantage of LLM capabilities and integrate it in conversational design when required, working with hybrid bots</li><li>Understanding of LLM functioning and RAG</li><li>Perfect written and verbal communication</li><li>Ability to explain and defend design choices and user experience strategies</li><li>Ability to work in multicultural environment</li><li>Familiarity with conversational AI platforms (e.g. Cognigy)</li><li>Experience with voice interfaces and speech technologies (STT/TTS)</li><li>Understanding of multilingual conversational design</li><li>Knowledge of analytics tools to track user interactions and performance</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required<br>CORE WORK ACTIVITIES<br>Building Successful Relationships that Generate Sales Opportunities<br>• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for sales opportunities.<br>• Assists with managing and developing relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Managing Sales Activities<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Identifies new business to achieve personal and location revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Assists in closing the best opportunities for the location based on market conditions and location needs.<br>• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br>Providing Exceptional Customer Service <br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Provides excellent customer service consistent with the daily service basics of the company.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Under the authority of the Director of the agency of the antenna and under the supervision of the head of courses, the FLE FOS teacher will ensure a pedagogical mission within the French Institute of Tangier. He/she will be more particularly entrusted with the following tasks according to his/her areas of competence and the needs of the service:</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Formation: Bac +4/+5 in French as a Foreign Language strongly recommended or DAEFLE or equivalent diploma with confirmed experience.</li><li>DELF/DALF examiner-corrector accreditation valid. All references are likely to be verified.</li><li>Experience: Minimum 2 years in teaching FLE/S, FOS or similar experience.</li><li>Taking on administrative tasks within an alliance, institute or language school would be a plus.</li><li>Know-how: Teaching FLE and FOS (actional method), class animation and management.</li><li>Evaluation of the expectations and needs of the target audiences.</li><li>Mastery of pedagogical tools adapted to the target audiences.</li><li>Use of educational digital tools and experience of its integration in FLE and FOS classes; mastery of tools for pedagogical purposes.</li><li>Aptitude for pedagogical innovation (monitoring, follow-up, experience).</li><li>Implementation of team projects.</li><li>Mobility essential throughout the teaching sites and within companies.</li><li>Desired knowledge: Knowledge in the field of educational digital tools.</li><li>Very good general knowledge.</li><li>Proven competence in FLE and FOS pedagogy.</li><li>Perfect mastery of the French language (spoken, read, written) essential.</li><li>Mastery of standard office tools.</li><li>Good knowledge of the Common European Framework of Reference for Languages (CEFR).</li><li>Very good knowledge of the professional environment of companies.</li><li>Job requirements: Working hours considering language course openings (after 7 p.m. and Saturdays in particular).</li><li>Work required on Sundays according to service needs.</li><li>Courses are provided in different locations in the city.</li><li>Institute context: 5,000 registrations (all audiences) per year.</li><li>On-site and off-site courses.</li><li>90 part-time teachers.</li><li>1 pedagogical coordinator.</li><li>Missions: Teaching French as a Foreign Language (FLE) and French for Specific Purposes (FOS):</li><li>Teaching FLE: on all sites (on-site and annexes) and at all CEFR levels, to children, adolescents, students, and adults in private lessons or groups.</li><li>Teaching FOS (Courses in companies, Expression and communication techniques, professional French, etc.) face-to-face and remotely.</li><li>Participation in placement tests face-to-face and remotely (development, administration, and feedback).</li><li>Analysis of needs and pedagogical engineering in collaboration with the head of courses and the pedagogical coordinator (design of FLE &amp; FOS modules and frameworks).</li><li>Creation of content and animation of FLE and FOS courses.</li><li>Participation in the creation of pedagogical materials and the design of evaluation tools.</li><li>Participation in local meetings, and those of the French Institute of Morocco network; impetus and implementation of local decisions and national directives.</li><li>Participation in the promotion of the cultural life and media library of the French Institute of Tangier to FLE learners and FOS clients.</li><li>Depending on service needs: Participation in the organization, supervision, administration, and correction of DELF, DALF, TCF or other certifications on Saturdays and Sundays.</li><li>Participation in registrations through pedagogical tasks (Development and administration of placement tests) on all sites (on-site and annexes).</li><li>Involvement in all Institute activities to foster links and joint actions between the different departments.</li><li>Application procedure: Provisional recruitment date: September 1, 2026.</li><li>Recruitment on a permanent contract subject to a trial period of 3 months, possibly renewable once.</li><li>Remuneration: Level 5, step 1, i.e. 14,464.29 MAD gross in accordance with the IFM salary grid.</li><li>The file must include: CV + photo, cover letter, diploma, copy of national identity card or residence card mandatory.</li><li>To be sent exclusively electronically under reference IFT ENSEIGNANT FLE by July 15, 2026, deadline strictly observed, to the following address: EMAIL_ADDRESS</li><li>Note: Only selected candidates will be contacted.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>About the Role:</strong> If you are passionate about creating value through strategic sourcing, building strong supplier partnerships, and driving operational excellence, this role could be an exciting opportunity for you! As a Procurement Manager North Africa, you will play a key role in delivering sustainable value, ensuring supply continuity, and supporting business growth across the region. You will contribute to the development and execution of procurement strategies, lead sourcing initiatives, and collaborate closely with cross-functional teams to achieve business objectives. You will identify opportunities, drive efficiencies, and implement innovative solutions while fostering strong relationships with suppliers and stakeholders.</p><p><strong>Main Responsibilities:</strong></p><p><strong>CONTRACT MANAGEMENT:</strong> Manages contracts, measure and improve their utilization Perform local communication on new contracts</p><p><strong>EXECUTE STRATEGIC SOURCING:</strong> Execute strategic sourcing activities for Local Categories in line with the Group category management strategy Support Group Category Manager in executing strategic sourcing activities, and providing full visibility on local market specificities Manage implementation of strategic procurement projects</p><p><strong>PROCUREMENT:</strong> Lead and execute sourcing activities for all the Procurement categories according to the Group guidelines. Analyze and monitor market trends, suppliers' concentrations and possible Innovation Identify Sourcing opportunities and evaluate potential internal requests synergies Lead negotiations with the Suppliers in order to bring the maximum value to the requesting function, in term of TCO (total cost of ownership), service and quality (SLA/KPI)</p><p><strong>STAKEHOLDER MANAGEMENT:</strong> Ensure proper alignment with internal customers (business functions) requirements and demand Collaborate and support Group Category Leaders in executing strategic sourcing activities for categories Local antenna for the Group, Area &amp; Region Procurement Collaborates with other Functions in the definition and implementations of policies (e.g. Finance, Legal, Insurances, HR)</p><p><strong>PROCUREMENT SUPPLIER RELATIONSHIP:</strong> Define Supplier Segmentation Model and Framework to define relationship type to set-up with key suppliers Build and maintain supplier relationships that generate value for both Ferrero and the suppliers over time</p><p><strong>ADMINISTRATION ACTIVITIES:</strong> Manage overall performance of administration activities, ensuring service level and process and policy compliance Manage emerging issues, identify area of improvements, validate process and IT system enhancements Create &amp; approve Purchase Order Documents according to defined Way-of-Working and PO thresholds Support Local Admin specialist in case of mismatches between orders and invoices and approve PO documents</p><p><strong>PERFORM MASTER DATA MANGEMENT:</strong> Responsible for requiring new suppliers to be added or existing suppliers to be blocked Support in collection of Supplier Data and communicate those data to the team in charge of uploading them in the system Manage and maintain supplier financial analysis and performance for the categories</p><p><strong>MANAGE PROCESS GOVERNANCE AND PERFORMANCE:</strong> Apply and follow relevant policies and procedures to pursue the category strategy consistently complying with the Group framework and guidelines Define and ensure Process Governance involving all relevant stakeholders Achieve targets for all Categories Develop Purchasing Country Budget Planning</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>About You:</strong></p><p><strong>Education &amp; Background:</strong> Bachelor or Master's Degree in Business Administration, Finance, Engineering or Science A least 4-6 years of experience working in procurement Successful track record and development potential Working experience in a cross-cultural environment in a matrix organization preferable</p><p><strong>Competencies &amp; Attitude:</strong> Mastering procurement techniques: negotiating skills, RFI, RFQ, budgeting, market analysis, risk management, price management Knowledge of Indirect categories Analytical mindset and strong reporting skills; Ethical and strong personal values Enthusiasm, passion and commitment to excellence with a result-oriented approach</p><p><strong>IT Language Skills:</strong> Excellent knowledge of MS Office Previous experience with SAP / SAP Ariba is a plus Arabic, French &amp; advanced proficiency in English Any other language spoken is considered as a plus</p><p>The successful candidate will demonstrate flexibility and adaptability, including the ability to travel when required by business needs.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>With supervision, oversees the direction, planning, execution and interpretation of clinical trials or research activities of a clinical development program. Participates in cross-functional teams to generate, deliver, and interpret high-quality clinical data supporting overall product scientific and business strategy.</p><br><p>Responsibilities:</p><br><ul><li>With appropriate supervision, manages the design and implementation of study protocols for a clinical development program in support of the overall Product Development Plan, based on strong medical and scientific principles, knowledge of compliance and regulatory requirements, AbbVie’s customers, markets, business operations, and emerging issues. Oversees project-related education of investigators, study site personnel, and AbbVie study staff.</li><li>Has responsibility for oversight of clinical studies, monitoring overall study integrity, and review, interpretation, and communication of accumulating data pertaining to safety and efficacy of the molecule. Along with Clinical Operations, is responsible for oversight of study enrollment and overall timelines for key deliverables. Responsible for assessment and reporting of serious adverse events per corporate policy and regulations for those protocols on which assigned.</li><li>Contributes to design, analysis, interpretation, and reporting of scientific content of protocols, Investigator Brochures, Clinical Study Reports, regulatory submissions and responses, and other program documents.</li><li>May serve on a Clinical Strategy Team as the clinical representative for the protocols for which the incumbent has responsibility. Contributes to the development of a rigorous, cross-functionally-aligned, vetted Clinical Development Plan in collaboration with matrix team members.</li><li>Participates in opinion leader interactions related to the disease area(s); partners with Medical Affairs, Commercial and other functions in these activities as required, consistent with corporate policies.</li><li>Stays abreast of professional information and technology through conferences, medical literature, and other available training, to augment expertise in the therapeutic area.</li><li>Responsible for understanding the regulatory requirements related to the clinical studies and global drug development and accountable for complying with those requirements. May be asked to contribute to regulatory responses and discussions.</li><li>Ensures adherence to Good Clinical Practices, pharmacovigilance standards, standard operating procedures and to all other quality standards in conducting research.</li></ul><br>Qualifications<br><br><p>Medical Director Qualifications:&nbsp;</p><br><p>•Medical Doctor (M.D), Doctor of Osteopathy (D.O.), or non-US equivalent of M.D. degree with relevant therapeutic specialty in an academic or hospital environment. Completion of a residency program strongly preferred. Completion of a subspecialty fellowship in Psychiatry is desirable.&nbsp;</p><br><p>•Ability to run a clinical research study with appropriate supervision.&nbsp;</p><br><p>•Strong desire to collaborate in a cross-functional setting.</p><br><p>•Clinical trial experience in the pharmaceutical industry, academia, or equivalent is preferred.&nbsp;</p><br><p>•Knowledge of clinical trial methodology, regulatory and compliance requirements governing clinical trials and experience in the design of study protocols is desirable.</p><br><p>•Ability to interact externally and internally to support global scientific and business strategy.&nbsp;</p><br><p>•Must possess excellent oral and written English communication skills..</p><br><p>Senior Medical Director Qualifications:&nbsp;</p><br><p>•Medical Doctor (M.D.), Doctor of Osteopathy (D.O.) or non-US equivalent of M.D. degree with relevant therapeutic specialty in an academic or hospital environment. Completion of a Psychiatry residency program strongly preferred.<br>•At least 2 years of clinical trial experience in the pharmaceutical industry, academia, or equivalent.&nbsp;Experience in translational research is preferred. <br>•Ability to run a clinical research program of moderate complexity with minimal supervision.<br>•Ability to perform and bring out the best in others on a cross-functional global team.<br>•Ability to interact externally and internally to support a global scientific and business strategy.<br>•Knowledge of clinical trial methodology, regulatory and compliance requirements governing clinical trials and experience in development of clinical strategy and the design of study protocols.<br>•Must possess excellent oral and written English communication skills.</p><br><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the time&nbsp;of thisposting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic location,and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to&nbsp;participate&nbsp;in our long-term incentive&nbsp;programs.&nbsp;​</p><br></li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The amount and availability of any bonus,&nbsp;commission,incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's sole and&nbsp;absolute&nbsp;discretion unless anduntil paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Casablanca Needs a Teacher of Psychology for an Immediate Start IGCSE and A level Our client is a leading British international school in Morocco, delivering a high-quality education based on the National Curriculum for England from the Early Years through to A Levels. Serving a diverse community of local and international families representing more than 35 nationalities, the school is recognised for its strong academic standards, outstanding pastoral care and commitment to developing confident, well-rounded young people. Set within a modern, purpose-built campus, students benefit from excellent specialist facilities for science, technology, sport, music and the performing arts, together with a broad programme of extracurricular activities. With consistently strong examination results, 100% university acceptance for graduating students and a collaborative team of dedicated educators, this is an exciting opportunity to join a thriving international school committed to excellence in teaching and learning. Salary and Benefits • £25k = 26000 MAD per month starting net salary for someone with around two years’ experience. • £32k = 33000 MAD per month net would be the top of our pay scale, typically for someone with around 10+ years’ relevant experience. • 10,000 MAD monthly allowance is specifically a housing allowance (equivalent to approximately £800 per month / £9,600 per year). • An annual 4,000 MAD flight allowance for the staff member. • Flights at the start and end of the contract for the staff member and any accompanying dependants. • Comprehensive medical insurance (including dental) for the staff member and dependants. • Free tuition for up to two children, with only minor additional costs such as uniform. Recruitment Criteria • Bachelor's degree in the relevant subject or Education. • Recognised teaching qualification (PGCE, B.Ed., or equivalent). • A minimum of two years' recent teaching experience within the British curriculum is preferred. • Strong knowledge of the National Curriculum for England and, where appropriate, Cambridge International programmes. • A commitment to high standards of teaching, learning and student achievement. • Excellent classroom management and effective communication skills. • Ability to work collaboratively within a diverse international school community. • Commitment to safeguarding, child protection and promoting student wellbeing. • Visas only available for certain nationalities - please check with your consultant. Casablanca offers expatriate teachers an exciting blend of modern city living and rich Moroccan culture. As Morocco's largest city, it boasts excellent restaurants, cafés, shopping, beaches and a thriving international community. With a mild climate, a relaxed coastal lifestyle and easy access to destinations such as Marrakech, Rabat and the Atlas Mountains, Casablanca is an ideal location for educators seeking both professional growth and unforgettable travel experiences.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The position of Sales Manager (MICE, Leisure &amp; Golf) vis accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Building Successful Relationships that Generate Sales Opportunities<br>• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for sales opportunities.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Managing Sales Activities<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Identifies new business to achieve personal and location revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the location based on market conditions and location needs.<br>• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br>Providing Exceptional Customer Service&nbsp;<br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Provides excellent customer service consistent with the daily service basics of the company.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>NOTE: This is a FULLY remote role, but the candidate must be within </span></strong><u><span>EMEA</span></u><strong><span> to collaborate with their team, peers, and internal customers. You do not have to be in the specific country or city shown in this listing</span></strong></p><br><p><span>Trusted by 20,000+ property managers worldwide, Hostaway is an industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. Hostaway brings everything together for greater efficiency and faster growth.</span></p><br><p><span>Profitable, high-growth, and the first short-term rental PMS unicorn . Join us at our most exciting stage yet! Learn more about our recent valuation and story </span><u><span>here</span></u><span>.</span></p><br><strong><span>About the role</span></strong><p>Hostaway is looking for a tech-savvy Technical Support Level 1 Specialist to join our team, supporting our growing European customer base, with a focus on French and English speaking markets.</p><br><p>In this role, you’ll develop deep knowledge of our B2B SaaS product portfolio and provide high-quality technical support to help customers get the most from our platform and grow their short-term rental bookings. You’ll work primarily with customers in French and English. <strong><u>You must have C2-level French and English language skills to be considered for the role.</u></strong> </p><br>Your mission<ul><li><p>Provide customer support via phone, chat, and email, ensuring timely, clear, and helpful responses to customer inquiries.</p><br></li><li><p>Diagnose and troubleshoot technical issues customers experience with our SaaS platform, including software functionality, configuration, and integrations.</p><br></li><li><p>Collaborate closely with internal teams, including Product Development and QA, to escalate and resolve complex technical issues.</p><br></li><li><p>Document and track customer inquiries, issues, and resolutions in our support system.</p><br></li><li><p>Proactively identify opportunities for process improvements and contribute to knowledge base articles and support documentation.</p><br></li><li><p>Assist with product demonstrations and customer training sessions when needed.</p><br></li><li><p>Stay up to date with the latest product features, enhancements, and industry trends to effectively support customers and provide valuable feedback to internal teams.</p><br></li></ul><br><ul><li><p><span>2+ years of experience in a technical support, customer support, or call centre role, within a SaaS or technology environment.</span></p><br></li><li><p><span>Strong problem-solving skills and the ability to troubleshoot technical issues clearly and effectively.</span></p><br></li><li><p><span>C2-level French and English proficiency, including excellent written and spoken communication skills. </span>You’ll support customers in both languages via phone, chat, and email.</p><br></li><li><p><span>Willingness to work shifts. The main shift for this role is 9 AM to 6 PM CET.</span></p><br></li><li><p><span>Eagerness to learn, a customer-first mindset, and a commitment to delivering high-quality support.</span></p><br></li></ul><strong><span>What we offer</span></strong><ul><li><p><strong><span>Competitive Compensation:</span></strong><span> We offer competitive pay based on market rates in the country of the applicant.</span></p><br></li><li><p><strong><span>100% Remote:</span></strong><span> Enjoy the freedom to work from anywhere within your country of residence—be it a co-working space, your home office, or even your dining room table. The choice is yours. Just don’t ask to work in our office (we don’t have one).</span></p><br></li><li><p><strong><span>Equity:</span></strong><span> Every role in our company comes with valuable stock options in a fast-growing and profitable company. This ensures we all share in the company’s success.</span></p><br></li><li><p><strong><span>Values-Driven Leadership:</span></strong><span> Our Core Values are not just words we’ve written to make us feel good. We leverage them daily when making strategic and tactical decisions.</span></p><br></li><li><p><strong><span>Professional Growth:</span></strong><span> Our rapid growth offers unparalleled learning and development opportunities, along with a multitude of career advancement opportunities.</span></p><br></li><li><p><strong><span>Annual Paid Leave:</span></strong><span> The specific amounts vary by country and are aligned with country and/or contract-specific norms.</span></p><br></li><li><p><strong><span>Geographic Specific Benefits:</span></strong><span> As an international employer, we offer different country-specific benefits such as Health Insurance and Pensions in countries where these perks are customary. The specifics depend on the country of the applicant.</span></p><br></li><li><p><strong><span>Dynamic Team Culture:</span></strong><span> As a global company with team members in over 40 countries, our diverse and international culture fuels our innovation and creativity, providing a key pillar to our success (and making it a lot of fun to work here).</span></p><br></li></ul><p><span>Thank you for your interest. If you apply for this role, you will receive an email from our Talent Acquisition team after your application has been reviewed alongside the qualifications for this role and the qualifications of others who have applied.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Deputy CEO in charge of operations, the Regional Director - Casablanca &amp; Center has the following main responsibilities:<br>1. Territorial representation, development, and institutional relations</p><br><br><p>• Promote the company's expertise, visibility, and image in the managed region;<br>• Promote the managed industrial activity zones;<br>• Represent the company, at the request of management, on various occasions and in various bodies to enhance the company's visibility and image and to be the company's spokesperson on regional occasions;<br>• Ensure relations with the region's territorial and institutional stakeholders and commercial partners;</p><br><br><p>2. Commercial strategy, project development, and operational management</p><br><br><p>• Participate in defining the various components of projects with the origination and business development function;<br>• Participate in the development of the commercial strategy and ensure its deployment at the regional level;</p><br><br><p>• Oversee the execution of all operational activities in the managed region in terms of marketing and project management;<br>• Coordinate and monitor work in terms of deadlines and quality;<br>• Ensure the efficiency, profitability, and quality of services provided in the region's parks;<br>• Ensure customer satisfaction by guaranteeing the quality of products and services provided in the region.<br>• Drive the performance and value creation of the regional portfolio (commercial, operational, investments, cash, risks, and investor/customer satisfaction).</p><br><br><p>3. Governance, risk management, and management systems</p><br><br><p>• Ensure the implementation of procedures, internal memos, various current charters, and the company's code of ethics;<br>• Monitor the company's operational and financial risks, in accordance with current delegations;<br>• Master the management of relations with regional, local, and institutional authorities, as well as coordination with public actors in the territory.<br>• Implement and manage a consolidated regional dashboard, integrating commercial performance, park management performance/quality, project progress, risk management, and customer satisfaction.<br>• Contribute to the regional implementation of ESG commitments.<br>• Lead the development of operational objectives and budgets.<br>• Ensure compliance with the requirements of the management system under its responsibility;<br>• Act by delegation, with decision-making autonomy in the operational and commercial management of the scope, in compliance with current delegations;<br>• Lead and chair a Regional Steering Committee, involving key stakeholders (commercial, operational, development, finance, and support functions as needed), to ensure necessary decisions, formalize decisions, and guarantee their traceability and follow-up.</p><br><br><p>4. Team management and talent development<br>• Strengthen and develop regional leadership (commercial / park management)<br>• Supervise, lead, and motivate regional operational teams and ensure their performance;<br>• Ensure a motivating work environment and professional development for employees;<br>&nbsp;</p><br><br> <br> Required profile : <p><strong>Profile sought: </strong></p><br><br><p>• Graduate of a top business or engineering school, or equivalent (Master's degree or equivalent).<br>• Proven professional experience of at least 15 years, including at least 8 years in senior management or leadership roles, with management of multidisciplinary teams and complex areas;<br>• Solid experience in multi-project environments, ideally in the fields of development, industrial real estate, infrastructure, territorial development, or asset management;<br>• Good knowledge of institutional, territorial, and economic issues, as well as relations with public and private stakeholders;<br>• Experience gained in a regionalized environment is required.</p><br><br><p><br><strong>Skills required for the position</strong></p><br><br><p><strong>Technical</strong></p><br><br><p>• Confirmed experience in managing activities in regions, based on a thorough knowledge of territorial ecosystems and proven institutional relationships with local authorities and public actors in the region.<br>• Excellent command of complex project management, from the design phase through to delivery and operation;<br>• Solid understanding of architectural, technical, and regulatory aspects related to development and construction projects (urban planning, operations management, current standards and regulations);<br>• Ability to structure, analyze, and manage business plans, operating and investment budgets, with a keen understanding of profitability and performance issues;<br>• Mastery of tender procedures, contract monitoring, cost control, and payment reconciliation;<br>• Ability to implement management tools, reporting, and dashboards focused on performance, risks, and customer satisfaction;<br>• Good understanding of information systems and their role in operational and decision-making management;<br>• Sensitivity to ESG issues, sustainable development, and territorial responsibility.</p><br><br><p><strong>Behavioral</strong></p><br><br><p>• Strong leadership and ability to unite, mobilize, and develop teams around ambitious goals;<br>• Rigor, autonomy, and sense of responsibility in managing complex areas;<br>• Proactivity, initiative, and ability to anticipate risks and opportunities;<br>• Excellent relational, communication, and institutional representation skills;<br>• Ability to negotiate, manage sensitive situations, and resolve conflicts;<br>• Ability to work transversally and cooperate closely with central departments and external partners.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></span></p><br><br><p><span><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></span></p><br><br><p><span><span><span><b>We connect. We inspire.</b></span></span></span></p><br><br><span>Role Purpose</span><p>Be the face of the British Council, delivering a professional and engaging customer experience while providing high-quality guidance across our English and Exams services. You will promote and cross-sell our products, support customers in making informed decisions, and contribute to achieving sales targets and KPIs. By demonstrating excellent service standards and collaboration, you will play a key role in supporting our Teaching Centre and Exams teams to meet their business objectives.</p><br><br><span>Main Accountabilities</span><p>You will deliver excellent customer service by responding to enquiries across multiple channels (face-to-face, phone, email, and social media) in line with British Council standards. This includes welcoming customers, providing clear and helpful information, and generating interest in our services by guiding customers to book consultations, placement tests, exams, or attend events. You will maintain accurate and up-to-date CRM records, ensure timely follow-ups, and provide a seamless customer journey by either resolving enquiries directly or escalating them appropriately. You will also manage requests such as refunds and transfers in line with policy.</p><br><br><p>In addition, you will play a key role in driving sales by meeting or exceeding targets and KPIs. This includes conducting placement tests, providing consultations, registering exam candidates, and acting as a single point of contact for prospects from initial enquiry to final sale. You will actively cross-sell relevant products and services, follow up with existing customers to encourage re-registration, and make outbound calls to improve conversion rates. Alongside this, you will ensure full compliance with financial and audit requirements by accurately processing payments, maintaining records, and completing reconciliations.</p><br><br><p>You will continuously build strong product knowledge, pricing awareness, and system proficiency across CRM, booking, and registration platforms. You will also support marketing and sales activities, including events and promotions, help maintain a professional front-of-house environment, and contribute to customer insights through surveys and feedback. As part of the wider team, you will collaborate across functions and support broader operational activities to ensure the smooth running of services and achievement of business objectives.</p><br><br><p><span><span><strong>Qualifications &amp; Skills</strong></span></span></p><br><br><p><strong>Essentials</strong></p><br><br><ul><li>Experience in a customer service and sales role.&nbsp;</li><li>Good written and oral communication skills in English</li><li>&nbsp;High School Certificate</li><li>&nbsp;Experience in a customer service and sales role</li></ul><p><strong>Desirable</strong></p><br><br><ul><li>&nbsp;Tele-sales experience, Education sector experience, Knowledge of CRM</li><li>&nbsp;University degree</li></ul><p><span><strong>Important Information</strong></span></p><br><br><p>Location: Morocco - Rabat</p><br><br><p>Closing Date: 24 September 2026</p><br><br><p>Contract Type: Non-Permenant Worker</p><br><br><p><strong>The role is open to candidates who have legal right to live and work in the job location.&nbsp;</strong></p><br><br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><span><span><span><b>Equality, Diversity and Inclusion Statement</b></span></span></span></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><span><span><span><b>Safeguarding Statement</b></span></span></span></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Deputy CEO in charge of operations, the Regional Director - Casablanca &amp; Center has the following main responsibilities:<br>1. Territorial representation, development, and institutional relations</p><br><br><p>• Promote the company's expertise, visibility, and image in the managed region;<br>• Promote the managed industrial activity zones;<br>• Represent the company, at the request of management, on various occasions and in various bodies to enhance the company's visibility and image and to be the company's spokesperson on regional occasions;<br>• Ensure relations with the region's territorial and institutional stakeholders and commercial partners;</p><br><br><p>2. Commercial strategy, project development, and operational management</p><br><br><p>• Participate in defining the various components of projects with the origination and business development function;<br>• Participate in the development of the commercial strategy and ensure its deployment at the regional level;</p><br><br><p>• Oversee the execution of all operational activities in the managed region in terms of marketing and project management;<br>• Coordinate and monitor work in terms of deadlines and quality;<br>• Ensure the efficiency, profitability, and quality of services provided in the region's parks;<br>• Ensure customer satisfaction by guaranteeing the quality of products and services provided in the region.<br>• Drive the performance and value creation of the regional portfolio (commercial, operational, investments, cash, risks, and investor/customer satisfaction).</p><br><br><p>3. Governance, risk management, and management systems</p><br><br><p>• Ensure the implementation of procedures, internal memos, various current charters, and the company's code of ethics;<br>• Monitor the company's operational and financial risks, in accordance with current delegations;<br>• Master the management of relations with regional, local, and institutional authorities, as well as coordination with public actors in the territory.<br>• Implement and manage a consolidated regional dashboard, integrating commercial performance, park management performance/quality, project progress, risk management, and customer satisfaction.<br>• Contribute to the regional implementation of ESG commitments.<br>• Lead the development of operational objectives and budgets.<br>• Ensure compliance with the requirements of the management system under its responsibility;<br>• Act by delegation, with decision-making autonomy in the operational and commercial management of the scope, in compliance with current delegations;<br>• Lead and chair a Regional Steering Committee, involving key stakeholders (commercial, operational, development, finance, and support functions as needed), to ensure necessary decisions, formalize decisions, and guarantee their traceability and follow-up.</p><br><br><p>4. Team management and talent development<br>• Strengthen and develop regional leadership (commercial / park management)<br>• Supervise, lead, and motivate regional operational teams and ensure their performance;<br>• Ensure a motivating work environment and professional development for employees;<br>&nbsp;</p><br><br> <br> Required profile : <p><strong>Profile sought: </strong></p><br><br><p>• Graduate of a top business or engineering school, or equivalent (Master's degree or equivalent).<br>• Proven professional experience of at least 15 years, including at least 8 years in senior management or leadership roles, with management of multidisciplinary teams and complex areas;<br>• Solid experience in multi-project environments, ideally in the fields of development, industrial real estate, infrastructure, territorial development, or asset management;<br>• Good knowledge of institutional, territorial, and economic issues, as well as relations with public and private stakeholders;<br>• Experience gained in a regionalized environment is required.</p><br><br><p><br><strong>Skills required for the position</strong></p><br><br><p><strong>Technical</strong></p><br><br><p>• Confirmed experience in managing activities in regions, based on a thorough knowledge of territorial ecosystems and proven institutional relationships with local authorities and public actors in the region.<br>• Excellent command of complex project management, from the design phase through to delivery and operation;<br>• Solid understanding of architectural, technical, and regulatory aspects related to development and construction projects (urban planning, operations management, current standards and regulations);<br>• Ability to structure, analyze, and manage business plans, operating and investment budgets, with a keen understanding of profitability and performance issues;<br>• Mastery of tender procedures, contract monitoring, cost control, and payment reconciliation;<br>• Ability to implement management tools, reporting, and dashboards focused on performance, risks, and customer satisfaction;<br>• Good understanding of information systems and their role in operational and decision-making management;<br>• Sensitivity to ESG issues, sustainable development, and territorial responsibility.</p><br><br><p><strong>Behavioral</strong></p><br><br><p>• Strong leadership and ability to unite, mobilize, and develop teams around ambitious goals;<br>• Rigor, autonomy, and sense of responsibility in managing complex areas;<br>• Proactivity, initiative, and ability to anticipate risks and opportunities;<br>• Excellent relational, communication, and institutional representation skills;<br>• Ability to negotiate, manage sensitive situations, and resolve conflicts;<br>• Ability to work transversally and cooperate closely with central departments and external partners.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.</p><br> <p>We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.</p><br> <p>DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?</p><br> <p><span>YOUR ROLE</span></p><br> <p><span>The <strong>Business Development Manager</strong> is responsible for defining and executing commercial strategies aligned with the Group’s objectives to maintain existing business, expand the customer portfolio, and achieve annual sales targets across multiple logistics business units. </span></p><br> <p><span>The role supports and guides the sales team in generating new business opportunities, strengthening client relationships, and delivering profitable growth through effective sales and business development initiatives.</span></p><br> <p><span>WHAT ARE YOU GOING TO DO?</span></p><br> <p><strong><span>Commercial Strategy &amp; Business Growth</span></strong></p><br> <ul> <li><span>Define and execute business development strategies aligned with the Group's objectives to drive revenue growth and market expansion.</span></li> <li><span>Develop and implement business plans across logistics business units, ensuring the achievement of sales targets and sustainable growth.</span></li> <li><span>Identify new market opportunities, strengthen the customer portfolio, and contribute to strategic commercial initiatives.</span></li> </ul> <p><strong><span>Customer &amp; Business Development</span></strong></p><br> <ul> <li><span>Lead customer acquisition, retention, and growth strategies for key accounts.</span></li> <li><span>Drive commercial negotiations, oversee major tenders and proposals, and ensure profitable customer relationships.</span></li> <li><span>Build and maintain strong relationships with customers, partners, and key stakeholders.</span></li> <li><span>Drive the effective use of the CRM system to manage the sales pipeline, monitor business opportunities, track customer interactions, and ensure accurate forecasting and reporting.</span></li> </ul> <p><strong><span>Sales Leadership</span></strong></p><br> <ul> <li><span>Lead, coach, and develop the sales team to deliver commercial objectives and foster a high-performance culture.</span></li> <li><span>Monitor team performance and ensure successful execution of sales strategies and business plans.</span></li> </ul> <p><strong><span>Cross-Functional Collaboration</span></strong></p><br> <ul> <li><span>Partner with management, product owners, operations, and marketing teams to align commercial priorities and deliver business objectives.</span></li> <li><span>Promote collaboration across functions to ensure customer satisfaction and operational excellence.</span></li> </ul> <p><strong><span>Performance Management &amp; Continuous Improvement</span></strong></p><br> <ul> <li><span>Ensure compliance with company policies, regulatory requirements, and commercial standards.</span></li> <li><span>Drive process improvements, performance monitoring, and operational efficiency initiatives.</span></li> </ul> <p><strong><span>Reporting &amp; Market Intelligence</span></strong></p><br> <ul> <li><span>Manage commercial budgets and provide regular performance updates to senior management.</span></li> <li><span>Monitor market trends, customer needs, and competitor activities to support strategic decision-making.</span></li> </ul> <p><strong><span>Representation &amp; Stakeholder Management</span></strong></p><br> <ul> <li><span>Represent the company in industry events, conferences, and customer meetings.</span></li> <li><span>Build strong relationships with internal and external stakeholders to support business growth and strategic objectives.</span></li> </ul> <p><strong><span>Perform any other duties assigned by management.</span></strong></p><br> <p><span>Who We Are Looking For<br></span></p><br> <p><strong><span>Professional Knowledge &amp; Skills: </span></strong></p><br> <ul> <li><span>Master’s degree in business, Logistics, Transportation, Engineering, or a related field.</span></li> <li><span>Minimum of 10 years of management experience in business development or commercial leadership roles. Experience in the transportation and logistics industry is required.</span></li> <li><span>Strong expertise in developing and executing commercial strategies and business development programs across logistics products and services. </span></li> <li><span>In-depth understanding of operational and commercial requirements related to air, ocean, and logistics solutions, with strong knowledge of commercial and international trade law.</span></li> <li><span>In-depth knowledge of the Moroccan market.</span></li> <li><span>Proven project management and change management capabilities.</span></li> <li><span>Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and CRM systems.</span></li> <li><span>Strong knowledge and effective use of CRM tools for pipeline management, opportunity tracking, sales forecasting, and performance reporting.</span></li> <li><span>Ability and willingness to travel regularly within CEVA's area of operations.</span></li> <li><span>Fluency in English and French, both written and spoken.</span></li> </ul> <p><strong><span>Interpersonal &amp; Leadership Competencies : </span></strong></p><br> <ul> <li><span>Entrepreneurial &amp; Commercial Thinking: Strong understanding of operational and commercial requirements related to logistics products and services, with the ability to identify and capitalize on business opportunities.</span></li> <li><span>Communication Skills: Excellent verbal and written communication skills.</span></li> <li><span>Relationship Building &amp; Networking: Ability to build trusted relationships with customers and stakeholders and provide effective business advice and support.</span></li> <li><span>Persuading &amp; Influencing: Strong negotiation, influencing, and stakeholder management skills.</span></li> <li><span>Analytical Thinking: Ability to analyze complex situations, think critically, and develop effective solutions.</span></li> <li><span>Planning &amp; Organizing: Excellent planning, organizational, and time management skills, with a strong ability to meet deadlines and priorities.</span></li> <li><span>Strategic Thinking: Ability to develop and implement business strategies, programs, and initiatives aligned with organizational objectives.</span></li> <li><span>Leadership &amp; Decision-Making: Proven ability to lead teams, drive performance, and make </span><span>strategic </span><span>business decisions.</span></li> <li><span>Presentation &amp; Stakeholder Management: Strong interpersonal and presentation skills, with the ability to engage effectively with diverse internal and external stakeholders.</span></li> <li><span>Resilience &amp; Adaptability: Ability to perform effectively under pressure and successfully manage challenges and setbacks.</span></li> </ul><p>Our Organization is an equal opportunity employer. It is company policy that there shall be no discrimination against any employee or applicant on the basis </p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Technical Support Senior Technician - English &amp; French Speaker&nbsp;</strong></p><br><p>At Dell Technologies, world-class service doesn’t end when customers purchase our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization, and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution, and document it.</p><br><p>Join us as a <strong>Senior Technical Support Technician</strong> on our <strong>Technical Support</strong> Team in <strong>Casablanca </strong>to do the best work of your career and make a profound social impact.</p><br><p><strong>What you’ll&nbsp;achieve</strong></p><br><p><br>The Technical Support Team is responsible for providing online and distance phone support, through a technical diagnosis of desktops, laptops, peripherals (tablets, printers, projectors, etc.), and customized software assistance that supports Dell products and others according to the situations. As a Technical Support Senior Technician for the Middle East, you will answer questions relating to the installation, the proper functioning, configuration, customization of specific products according to procedures and clearly defined rules (e.g. the type of guarantee, the warranty expiration, the type of customer contract, etc...) and apply a logical technical diagnosis to identify customer issues and investigate the possible causes effectively in order to provide appropriate solutions.&nbsp;</p><br><p><br><strong>You will:</strong></p><br><ul><li>Provide first-level support</li><li>Use troubleshooting techniques and tools to identify technical defects/issues</li><li>Assign incidents in line with documented guidelines and procedures</li><li>Actively support the customer in all aspects through to problem resolution, keeping the customer informed and updated throughout the&nbsp;life of the&nbsp;incident</li><li>Clearly and concisely log and track details of solutions provided to resolve customer issue while maintaining and updating customer database</li></ul><p>Take the first step towards your dream career</p><br><p><br>Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for in this role:<br><strong>Essential Requirements</strong></p><br><ul><li>Fluent communication skills in English &amp; French&nbsp;</li><li>Minimum of 1-year related experience in Technical Support</li><li>Ability to analyze and solve technical problems by investigating potential solutions using troubleshooting skills</li><li>Good organizational and interpersonal skills</li><li>Excellent telephone and customer handling skills</li></ul><p><strong>Who we are</strong></p><br><p>We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.<br>Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.</p><br><p><br>Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.</p><br><br> </div>