Curriculum Developer Jobs
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting In its resolution 72/279 of 31 May 2018, the General Assembly created a dedicated, impartial empowered and sustainable development-focused coordination function for the United Nations development system, drawing on the expertise and assets of all United Nations development system entities, including specialized and non-resident agencies. The Resident Coordinator system ensures the coordination of all organizations of the United Nations dealing with operational activities for development at the country level, regardless of the nature of their presence in the country. It encompasses the UN Resident Coordinator, the UN Country Team and Resident Coordinator s Office and is served by the UN Development Coordination Office. In line with this General Assembly mandate, the Resident Coordinator (RC) is the highest-ranking representative of the United Nations development system (UNDS) at the country level, with the responsibility to lead United Nations country teams, and ensure system-wide accountability on the ground including through a matrixed dual reporting model - for the United Nations Sustainable Development Cooperation Framework and coordinating UN support to countries in their implementation of the 2030 Agenda. She/he brings to the role an appreciation of the breadth of assets of the United Nations in the service of sustaining peace. The Resident Coordinator is the designated representative of and reports to the Secretary-General. The Resident Coordinator also reports annually to the host Government on the systemwide implementation of the UN Cooperation Framework. The Resident Coordinator system is focused on the advancement of sustainable development, leaving no one behind, and with the eradication of poverty in all its forms and dimensions as an overarching objective, consistent with the integrated nature of the 2030 Agenda for Sustainable Development. In performing her/his functions, the Resident Coordinator is guided by the respective UN Cooperation Framework and international frameworks, norms and standards agreed amongst the Member States of the United Nations. Responsibilities Represents the United Nations at the highest-levels of state and together with the relevant agency representative(s) fosters engagement with Government, civil society, bilateral and multilateral partners, academia and private sector to enable the UN development system to address national needs, priorities and sustainable development challenges to advance the 2030 Agenda and to advocate for action and acceleration on the Sustainable Development Goals (SDGs); Leads the UN country team in the development, monitoring and reporting on the UN Cooperation Framework, and enables the UN Country Team s implementation of the UN Cooperation Framework, in full consultation with Government, and through engagement with diverse partners; Coordinates UN system-wide support to Government, taking a preventive approach and identifying and mitigating risks to the achievement of the SDGs and their benefit to all; Supports, catalyzes and advocates for the work of UNCT member agencies, funds and programmes and supports Country Representatives in reaching their agency-specific goals; Coordinates UN entities contributions to context and trend analysis, including a high-quality Common Country Analysis, sharing key findings with the Government and keeping the Secretary-General informed, as appropriate; Promotes and advocates for the fundamental values, standards and principles of the UN Charter, including respect for and protection of human rights and gender equality and advocacy on the SDG commitment to leave no one behind in achieving the sustainable development goals, and reaching the furthest behind first; Together with the UN development system entities, engages, convenes and forges strategic partnerships at the national and sub-national level with diverse entities including with civil society, trade unions and employers organizations, networks of young people, the private sector, parliamentarians, academia, media and think tanks, and the broader development community, around UN s collective support to the 2030 Agenda; Advances, with Government and the UN Country Team and relevant regional entities, regional knowledge-sharing and collaboration, south-south and triangular exchanges, multi-country and transboundary initiatives in pursuit of greater system-wide results and impact on the implementation of Agenda 2030 in country; Identifies, and leverages expertise and assets from across the UN development system, resident or non-resident, to improve shared results, addressing gaps in SDG coverage, effectively utilizing the mandates, capacities, comparative and collaborative advantages within the UN system to do so and ensures alignment of UN development efforts with national development needs and priorities, to foster coherence and impact, and to reduce overlaps, duplication and fragmentation; Provides governance and oversight of system-wide country financing instruments. Pursues funding on behalf of the UN development system for joint UN efforts, system-wide plans and initiatives in support of the UN Cooperation Framework and public and private financing for the implementation of Agenda 2030; Leads continued engagement on and pursuance of the UN s normative agenda, as per international and regional treaties, conventions and recommendations in support of national capacity development in normative and operational areas, in accordance with respective mandates and based on the UN s comparative advantage, roles and responsibilities; Fosters an enabling environment inside and outside the UN, aimed at facilitating collaboration, knowledge and data gathering, analysis and sharing practices to underpin a dynamic and forward-thinking UN contribution to the country, drawing on the global knowledge and expertise of the entire UN system to benefit the country s access to sustainable development solutions; Facilitates access to national, regional and global resources to advance new avenues and pathways to innovation around but not limited to financing and new technologies for sustainable development; Leads and enhances, together with the UN Country Team, strategic communication that advances UN system efforts and collective results to promote the 2030 Agenda, including for national goals and priorities for sustainable development to generate positive public support and ownership; When appointed as Designated Official, ensures effective coordination of country-level security and is accountable to the Secretary-General, through the Under-Secretary-General for Safety and Security, for the security of United Nations personnel and their eligible family members, UN premises and assets throughout the country, designated area or mission, and leads the inter-agency Security Management Team; Promotes and nurtures staff learning and the implementation of staff rules and policies,</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Master's degree or equivalent post graduate qualification in development studies, international relations, political science, economics, social sciences, human rights, law or closely related fields (for otherwise suitably qualified candidates, a first level university degree with a relevant combination of academic qualifications and experience may be accepted in lieu of an advanced post graduate university degree).</p><p>Minimum 15 years of substantive experience and results in leadership roles at the international level is required (including five years of cumulative experience in development, human rights, rule of law, peace-building or humanitarian work at country level outside of one's own country). Previous RC experience is desirable. Previous experience as a senior official with accountability for security (for example UN Designated Official (DO) for Security or equivalent) or previous experience in security decision-making in a complex environment is desirable. Experience in the management and/or coordination of humanitarian programmes, operations and advocacy, preferably at the country level, is desirable. Excellent judgement and strong diplomatic skills are desirable. Demonstrated ability to engage with all relevant stakeholders, including with government representatives, donors and civil society, is desirable. Proven ability to analyse developments and dynamics with a view to facilitating preventive action or identifying entry points for UN engagement is desirable. Experience engaging with or facilitating the participation of vulnerable groups including women s groups and youth, is desirable. Excellent communication and advocacy skills and experience managing engagement with traditional media and on social media is desirable.</p><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English and French are required. Arabic is desirable.</p><p></p></section>
<h2 class="h5">Job description</h2>
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Org. Setting and Reporting<br>In its resolution 72/279 of 31 May 2018, the General Assembly created a dedicated, impartial empowered and sustainable development-focused coordination function for the United Nations development system, drawing on the expertise and assets of all United Nations development system entities, including specialized and non-resident agencies. The Resident Coordinator system ensures the coordination of all organizations of the United Nations dealing with operational activities for development at the country level, regardless of the nature of their presence in the country. It encompasses the UN Resident Coordinator, the UN Country Team and Resident Coordinator’s Office and is served by the UN Development Coordination Office. In line with this General Assembly mandate, the Resident Coordinator (RC) is the highest-ranking representative of the United Nations development system (UNDS) at the country level, with the responsibility to lead United Nations country teams, and ensure system-wide accountability on the ground – including through a matrixed dual reporting model - for the United Nations Sustainable Development Cooperation Framework and coordinating UN support to countries in their implementation of the 2030 Agenda. She/he brings to the role an appreciation of the breadth of assets of the United Nations in the service of sustaining peace. The Resident Coordinator is the designated representative of – and reports to – the Secretary-General. The Resident Coordinator also reports annually to the host Government on the systemwide implementation of the UN Cooperation Framework. The Resident Coordinator system is focused on the advancement of sustainable development, leaving no one behind, and with the eradication of poverty in all its forms and dimensions as an overarching objective, consistent with the integrated nature of the 2030 Agenda for Sustainable Development. In performing her/his functions, the Resident Coordinator is guided by the respective UN Cooperation Framework and international frameworks, norms and standards agreed amongst the Member States of the United Nations.<br> Responsibilities<br>• Represents the United Nations at the highest-levels of state and together with the relevant agency representative(s) fosters engagement with Government, civil society, bilateral and multilateral partners, academia and private sector to enable the UN development system to address national needs, priorities and sustainable development challenges to advance the 2030 Agenda and to advocate for action and acceleration on the Sustainable Development Goals (SDGs); • Leads the UN country team in the development, monitoring and reporting on the UN Cooperation Framework, and enables the UN Country Team’s implementation of the UN Cooperation Framework, in full consultation with Government, and through engagement with diverse partners; • Coordinates UN system-wide support to Government, taking a preventive approach and identifying and mitigating risks to the achievement of the SDGs and their benefit to all; • Supports, catalyzes and advocates for the work of UNCT member agencies, funds and programmes and supports Country Representatives in reaching their agency-specific goals; • Coordinates UN entities’ contributions to context and trend analysis, including a high-quality Common Country Analysis, sharing key findings with the Government and keeping the Secretary-General informed, as appropriate; • Promotes and advocates for the fundamental values, standards and principles of the UN Charter, including respect for and protection of human rights and gender equality and advocacy on the SDG commitment to leave no one behind in achieving the sustainable development goals, and reaching the furthest behind first; • Together with the UN development system entities, engages, convenes and forges strategic partnerships at the national and sub-national level with diverse entities including with civil society, trade unions and employers’ organizations, networks of young people, the private sector, parliamentarians, academia, media and think tanks, and the broader development community, around UN’s collective support to the 2030 Agenda; • Advances, with Government and the UN Country Team and relevant regional entities, regional knowledge-sharing and collaboration, south-south and triangular exchanges, multi-country and transboundary initiatives in pursuit of greater system-wide results and impact on the implementation of Agenda 2030 in country; • Identifies, and leverages expertise and assets from across the UN development system, resident or non-resident, to improve shared results, addressing gaps in SDG coverage, effectively utilizing the mandates, capacities, comparative and collaborative advantages within the UN system to do so and ensures alignment of UN development efforts with national development needs and priorities, to foster coherence and impact, and to reduce overlaps, duplication and fragmentation; • Provides governance and oversight of system-wide country financing instruments. Pursues funding on behalf of the UN development system for joint UN efforts, system-wide plans and initiatives in support of the UN Cooperation Framework and public and private financing for the implementation of Agenda 2030; • Leads continued engagement on and pursuance of the UN’s normative agenda, as per international and regional treaties, conventions and recommendations in support of national capacity development in normative and operational areas, in accordance with respective mandates and based on the UN’s comparative advantage, roles and responsibilities; • Fosters an enabling environment inside and outside the UN, aimed at facilitating collaboration, knowledge and data gathering, analysis and sharing practices to underpin a dynamic and forward-thinking UN contribution to the country, drawing on the global knowledge and expertise of the entire UN system to benefit the country’s access to sustainable development solutions; • Facilitates access to national, regional and global resources to advance new avenues and pathways to innovation around but not limited to financing and new technologies for sustainable development; • Leads and enhances, together with the UN Country Team, strategic communication that advances UN system efforts and collective results to promote the 2030 Agenda, including for national goals and priorities for sustainable development to generate positive public support and ownership; • When appointed as Designated Official, ensures effective coordination of country-level security and is accountable to the Secretary-General, through the Under-Secretary-General for Safety and Security, for the security of United Nations personnel and their eligible family members, UN premises and assets throughout the country, designated area or mission, and leads the inter-agency Security Management Team; • Promotes and nurtures staff learning and the implementation of staff rules and policies, including on prevention of sexual exploitation, abuse and sexual harassment, and gender parity; • Where the RC is the highest UN official, the RC has system-wide responsibility for developing collective protection from sexual exploitation and abuse (PSEA) strategies and ensuring that action plans are implemented, thereby capacitating the UNCT to lead on overseeing such initiatives. • Manages a matrixed dual reporting system with UN country team heads with respect to their contributions to the UN Cooperation Framework objectives and the collective results of the 3 UN development system towards the achievement of the 2030 Agenda at the country level, in accordance with the Management and Accountability Framework; • Advances, with the UN Country Team, country-specific measures to promote UN common business operations, including common premises and back-offices, to enable joint work and generate greater efficiencies, synergies and coherence, in accordance with General Assembly resolution 71/243; • In contexts where international humanitarian assistance is required, and a separate Humanitarian Coordinator is not designated and when there is no lead agency designated by the Emergency Relief Coordinator, leads and coordinates the response efforts of United Nations and relevant humanitarian actors, in accordance with General Assembly resolution 46/182 and related resolutions, and facilitates linkages between humanitarian and development programming for enhanced and sustainable impact; • In conflict and post-conflict settings facilitates the integration of the UN Country Team’s work with UN peacekeeping or political missions to fully contribute to building resilience, prevention, sustaining peace and transition planning and management; and • Manages and provides strategic guidance and oversight to the Resident Coordinators Office.<br> Competencies<br>The Resident Coordinator competencies are embedded in the RC Leadership Profile. (https://unsdg.un.org/resources/resident-coordinator-leadership-profile)<br> Education<br>Master's degree – or equivalent post graduate qualification – in development studies, international relations, political science, economics, social sciences, human rights, law or closely related fields (for otherwise suitably qualified candidates, a first level university degree with a relevant combination of academic qualifications and experience may be accepted in lieu of an advanced post graduate university degree).<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>Minimum 15 years of substantive experience and results in leadership roles at the international level is required (including five years of cumulative experience in development, human rights, rule of law, peace-building or humanitarian work at country level outside of one's own country). Previous RC experience is desirable. Previous experience as a senior official with accountability for security (for example UN Designated Official (DO) for Security or equivalent) or previous experience in security decision-making in a complex environment is desirable. Experience in the management and/or coordination of humanitarian programmes, operations and advocacy, preferably at the country level, is desirable. Excellent judgement and strong diplomatic skills are desirable. Demonstrated ability to engage with all relevant stakeholders, including with government representatives, donors and civil society, is desirable. Proven ability to analyse developments and dynamics with a view to facilitating preventive action or identifying entry points for UN engagement is desirable. Experience engaging with or facilitating the participation of vulnerable groups including women’s groups and youth, is desirable. Excellent communication and advocacy skills and experience managing engagement with traditional media and on social media is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> French are required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br><b>French</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>Arabic</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br> <br> Assessment<br>Evaluation of qualified candidates may include a desk review of the applications and/or an interview.<br> Special Notice<br>The start date of this position is as soon as possible. According to the ICSC classification, Rabat is currently classified as an A duty station, rated on a scale that assesses the difficulty of working and living conditions from A to E, with A being the least and E, the most difficult. The duration of assignment for A duty stations is of 5 years. The tour of duty length may change if the hardship classification of the duty station changes. Eligibility for this position is limited to candidates who are members of the Resident Coordinator Pool. Resident Coordinators can apply for this post if by the post's indicated start date they have one year or less of service remaining in their current duty station. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply. The appointment against this position is limited to the Resident Coordinator System in this specific duty station.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Activities Live an extraordinary and unique adventure within a large industrial group, with the agility and autonomy of an SME.</p><p>Type of Contract: Local Permanent Contract</p><p>Your role</p><p>The industrial maintenance and new works coordinator helps optimize the maintenance of production facilities and ensures that production is not stopped. He/she is responsible for piloting investment projects and new works, while respecting HSE standards. He/she also manages and coordinates all phases of construction projects, from assembly and design to final delivery.</p><p>As an Industrial Maintenance and New Works Coordinator, your responsibilities will be:</p><ul><li>Coordinate construction and investment projects;</li><li>Ensure the follow-up of completion schedules;</li><li>Define the costs and deadlines associated with each project;</li><li>Ensure compliance with current quality standards;</li><li>Guarantee the proper execution of works and the integration of projects within the living environment and compliance with construction rules;</li><li>Identify technical solutions for improving installations and equipment (quality, capability, cycles, safety, etc.);</li><li>Monitor the compliance of interventions and the operation of materials, installations, and equipment (receptions, tests, trials, adjustments, etc.);</li><li>Industrial works carried out by his/her personnel or by subcontracting companies;</li><li>The implementation of new industrial means such as machines, air-conditioned rooms, etc., with the management of subcontractor works (establishment of specifications, quote consultation, negotiation, order placement, pre-installation follow-up, site management and external services, works reception);</li><li>Management of maintenance activity monitoring indicators (dashboards, reporting, energy consumption);</li><li>Ensure all missions within the scope of his/her functions or at the request of the hierarchical manager;</li><li>Manage maintenance activity monitoring indicators (dashboards, reporting, energy consumption).</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Skills and Knowledge:</p><ul><li>Hold a Bac +3 or Bac+5 degree in mechanical/industrial maintenance;</li><li>Have 2 to 3 years of experience in a similar position;</li><li>Proficiency in written and spoken French;</li><li>Proficiency in office tools essential for his/her activity (spreadsheet, database, accounting software, etc.) and the company's ERP;</li><li>Expertise in mechanical, electrical, automation, and pneumatic fields;</li><li>Ability to work in a team and communicate effectively;</li><li>Driver's license mandatory.</li></ul><p>Your interpersonal skills, curiosity, and ability to be proactive and innovative will enable you to successfully carry out your missions and thrive in this role.</p><p></p></section>
<h2 class="h5">Job description</h2>
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<p>At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.</p><br>The Position<p><b>The Opportunity</b></p><br><p>The Commercial Coordinator plays a key role in supporting the sales team to ensure smooth and efficient commercial operations. This role involves coordinating various activities, managing documentation, and assisting in the execution of sales strategies.</p><br><p><b>Main Responsibilities</b></p><br><p>- Coordinate and manage field operations, including site visits, customer meetings, and on-site project management<br>- Assist in the development and implementation of commercial strategies to meet company goals<br>- Work closely with the sales team to support business development efforts and client relationship management<br>- Conduct market research and gather data on competitors, customer needs, and industry trends<br>- Support the sales team in the preparation of proposals, contracts, and other documentation<br>- Coordinate and monitor sales projects, ensuring timelines and deliverables are met<br>- Maintain and update customer databases, sales records, and other relevant documentation<br>- Assist in the presentation of promotional materials and sales presentations<br>Track and analyse sales performance metrics, preparing reports for management<br>- Communicate with clients to gather requirements, provide updates, and ensure satisfaction<br>- Collaborate with internal departments to facilitate the smooth execution of commercial activities<br>- Handle inquiries from customers, providing accurate and timely information<br>- Ensure compliance with quality and regulatory requirements in all activities carried out</p><br><p><b>Who you are?</b></p><br><p>Required Experience and Education</p><br><p>- Bachelor’s degree (Bac +3) in Science, Management, or equivalent</p><br><p>- Experience in commercial support or field coordination required</p><br><p>- Experience in the IVD (In Vitro Diagnostics) market is preferred</p><br><p>- Proficiency in IT tools (CRM, Excel)</p><br><p>Required Competencies and Skills</p><br><p>- Strong organizational skills</p><br><p>- Excellent communication abilities</p><br><p>- Keen eye for detail.</p><br><p>- Client centricity and cross functional collaboration<br> </p><br><p><b>Note: This is a contractor role. The employment contract for this position will be established through a third-party agency</b></p><br>Who we are<p>A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.</p><br><p><br>Let’s build a healthier future, together.</p><br><p><b>Roche is an Equal Opportunity Employer.</b></p><br> </div>
<h2 class="h5">Job description</h2>
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<span>At Euronet, we don't just build solutions - we shape the future of how the world moves money as a global leader in payments processing and cross-border transactions.<br> From mobile wallets and card issuing to real-time payment platforms, our products drive digital transformation in 160+ countries.<br> We are looking for a communicative and motivated Operations Coordinator Intern to learn and support daily Operations activities of our ATM Network across Casablanca, Morocco.<br> The successful candidate will join the team in Morocco and be part of a Global Operations organization.<br> Your life @Euronet As a #Euronetter , you will be part of a truly human-centered culture built on trust, respect and cooperation.<br> Your contributions will be recognized, and your growth supported through meaningful career development opportunities.<br> Perks & Benefits That Matter Competitive compensation package Social and medical insurance Top-of-the-line tools and equipment Hybrid working model Career development Opportunity to work in a dynamic, stable, and international environment How You 'll Make an Impact Availability improvement, failure avoidance, revenue increase and cost optimization Communication flow with external providers: Security, Installation, Transportation, CIT companies etc.<br> Provision of local support to the company's centralized Operations functions.<br> Definition of scope, set up of measuring points, dependences, processes set up testing, documentation and manual preparation, SLA monitoring Project management, testing and supporting implementation Management and maintenance of the ATM machines inventory and sites in the dedicated systems Technical office and operations IT/telco support Site surveys and related documentation management in order to prepare site documentation, taking responsibility for the effective flow of information between the local management team and full suppliers chain involved in site preparation.<br> Coordination of Euronet resources to resolve potential incidents What Makes You a Great Fit BA OR final study year in Engineering, IT, or related Fluency in English and French Computers skills.<br> Strong IT preference Strong interpersonal skills with an orientation towards customer service Self-motivated, results-orientated, and fully independent Analytical and problem-solving skills.<br> Focus and dedication in delivering quality What Will Help You Thrive Good communication skills Ability to learn fast Interpersonal, verbal, and writing skills to successfully interact with colleagues Team spirit with the ability to work independently and take initiatives At Euronet, we are an Equal Opportunity Employer, and all qualified applicants will receive consideration of employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span>At Euronet, we don't just build solutions - we shape the future of how the world moves money as a global leader in payments processing and cross-border transactions.<br> From mobile wallets and card issuing to real-time payment platforms, our products drive digital transformation in 160+ countries.<br> We are looking for a communicative and passionate Operations Coordinator , to support and oversee the Operations activities of our ATM Network throughout Casablanca, Morocco.<br> The successful candidate will join the team in Morocco and be part of a Global Operations organization.<br> Your life @Euronet As a #Euronetter , you will be part of a truly human-centered culture built on trust, respect and cooperation.<br> Your contributions will be recognized, and your growth supported through meaningful career development opportunities.<br> Perks & Benefits That Matter Competitive compensation package Annual performance-based bonus Private Health Insurance Top-of-the-line tools and equipment Hybrid working model Career development and annual performance review Opportunity to work in a dynamic, stable, and international environment How You 'll Make an Impact Monitor the ATMs in operation and make sure that any faults will be rectified as quickly as possible by the service providers.<br> Be the Contact person for the on-site engineers/technicians and support them in solving potential problems.<br> Coordinate with 3rd party service providers (Security, Installation, Transportation, etc.<br>) for ATM installation and de-installation throughout Casablanca.<br> Analyze ATM network performance, suggest improvements.<br> Generation and maintenance of KPIs and reports.<br> Invoice verification, penalties, and financial controls.<br> Visit ATM sites and train local staff when required, trainings and incidents resolution onsite and on distance (phone, mail).<br> What Makes You a Great Fit University degree in Engineering, Supply Chain Management or IT orientation, or equivalent professional experience.<br> 5 years of experience in the Operations or Information Technology functions in such sectors, as banking, financial services, telecommunications, or retail.<br> Flexibility to travel across the country.<br> Good knowledge of Microsoft Office tools.<br> Good knowledge of English and French, both verbal and written.<br> Valid driving license.<br> What Will Help You Thrive Good communication skills.<br> Ability to learn fast.<br> Interpersonal, verbal, and writing skills to successfully interact with colleagues.<br> Team spirit with the ability to work independently and take initiatives.<br> Conceptual and structured work style, problem-solving and analytical skills.<br> Focus and dedication in delivering quality, on time and under tight deadlines.<br> At Euronet, we are an Equal Opportunity Employer, and all qualified applicants will receive consideration of employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >The Industrial Maintenance & New Works Coordinator helps optimize production equipment maintenance and ensures production continuity. They are responsible for piloting investment projects and new works, while adhering to HSE standards. They also manage and coordinate all phases of construction projects, from assembly and design to realization and final delivery.</font></font></p><p><font dir="auto" ><font dir="auto" >As an Industrial Maintenance & New Works Coordinator, your responsibilities will include:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Coordinating construction and investment projects.</font></font></li><li><font dir="auto" ><font dir="auto" >Monitoring project timelines.</font></font></li><li><font dir="auto" ><font dir="auto" >Defining costs and deadlines for each project.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensuring compliance with current quality standards.</font></font></li><li><font dir="auto" ><font dir="auto" >Guaranteeing the proper execution of works and the integration of projects within the living environment and compliance with construction rules.</font></font></li><li><font dir="auto" ><font dir="auto" >Identifying technical solutions for improving installations and equipment (quality, capability, cycles, safety, etc.).</font></font></li><li><font dir="auto" ><font dir="auto" >Monitoring the conformity of interventions and the operation of materials, installations, and equipment (receptions, tests, trials, adjustments, etc.).</font></font></li><li><font dir="auto" ><font dir="auto" >Overseeing industrial works carried out by their personnel or subcontractors.</font></font></li><li><font dir="auto" ><font dir="auto" >Implementing new industrial means such as machines, air-conditioned rooms, etc., including managing subcontractor work (establishing specifications, consulting quotes, negotiation, order placement, pre-installation monitoring, site management, external services, work reception).</font></font></li><li><font dir="auto" ><font dir="auto" >Managing maintenance activity monitoring indicators (dashboards, reporting, energy consumption).</font></font></li><li><font dir="auto" ><font dir="auto" >Assuming all missions within the scope of their functions or upon request from their hierarchical superior.</font></font></li><li><font dir="auto" ><font dir="auto" >Managing maintenance activity monitoring indicators (dashboards, reporting, energy consumption).</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Bachelor's degree (Bac +3) or Master's degree (Bac +5) in Mechanical/Industrial Maintenance.</font></font></li><li><font dir="auto" ><font dir="auto" >2-3 years of experience in a similar role.</font></font></li><li><font dir="auto" ><font dir="auto" >Proficiency in written and spoken French.</font></font></li><li><font dir="auto" ><font dir="auto" >Proficiency in essential office tools (spreadsheets, databases, accounting software, etc.) and the company's ERP.</font></font></li><li><font dir="auto" ><font dir="auto" >Expertise in mechanical, electrical, automation, and pneumatic fields.</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to work in a team and communicate effectively.</font></font></li><li><font dir="auto" ><font dir="auto" >Valid driver's license required.</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Your interpersonal skills, curiosity, proactivity, and innovative mindset will enable you to successfully carry out your missions and thrive in this role.</font></font></p><p><font dir="auto" ><font dir="auto" >You will work in a dynamic and growing environment. You will benefit from the agility and flexibility of an SME combined with the solidity and resources of an international group with 170 years of history.</font></font></p><p><font dir="auto" ><font dir="auto" >You will benefit from a personalized onboarding program and regular training within a group offering rich and diverse career development opportunities.</font></font></p><p><font dir="auto" ><font dir="auto" >We are committed to an environmental and societal policy (CSR) regarding Biodiversity, Diversity & Inclusion, Parenthood, Ethics, and Skills Development.</font></font></p><p><font dir="auto" ><font dir="auto" >We aim for carbon neutrality by 2050 for all our activities.</font></font></p><p><font dir="auto" ><font dir="auto" >We invest 5% of our annual revenue each year for the past 20 years in innovation for sustainable development.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Contracting Coordinator, EMEA supports the regional Contracting Specialists/Managers and relevant Regional Managers to ensure all budgets and contracts are accurate and aligned with company objectives, across all brands under the G Travel Community ( GTC ) .</p>
<p>The incumbent is also responsible for supporting the sourcing of new vendors and reviewing existing vendor relationships with a focus on costs and service quality, to ensure the company maintains its competitive advantage. Clear communication to all stakeholders and a passion and commitment to detail, speed, and accuracy are critical for success in this role.</p>
<p>We also encourage candidates who may have proven experience within the Contracting space to apply to this position, as we are open to offering a senior contracting role to someone who may be a great fit!</p>
<p><strong>What you'll be doing:</strong></p>
<ul>
<li><p>Ensuring the accuracy and completeness of all trip budgets, and contracting content actioning as required.</p></li>
<li><p>Partnering with relevant stakeholders to implement reviews of trip budgets.</p></li>
<li><p>Ensuring budget updates are legitimate and the impact of changes is communicated to all stakeholders.</p></li>
<li><p>Monitoring of cost inputs to ensure accuracy and alignment with objectives of cost management, working with appropriate teams to resolve any questions or discrepancies in costs.</p></li>
<li><p>Assuring room blocks at time of contracting to align with system data.</p></li>
<li><p>Reporting as necessary to ensure management are equipped with current data for meetings.</p></li>
<li><p>Administering, maintaining, and storing vendor contracts.</p></li>
<li><p>Maintaining G Adventures services database content.</p></li>
<li><p>Supporting the development and maintenance of GTCs tour products and content.</p></li>
<li><p>Supporting research needs and other initiatives as requested to support product standards.</p></li>
<li><p>Communicating results to relevant teams to meet deadlines as needed.</p></li>
<li><p>Growing relationships with existing vendors and sourcing new vendors for future products.</p></li>
<li><p>Ensuring GTC is a preferred customer with vendors we partner with and that they understand and deliver on accurate brand messaging.</p></li>
<li><p>Embracing and leading change as the company launches new initiatives.</p></li>
<li><p>Keeping current of the competitive marketplace via vendor relationships and market intelligence.</p></li>
<li><p>Encouraging and promoting our social enterprise purpose through vendor selections and engagement.</p></li>
</ul>
<p><strong>Skills & Experience:</strong></p>
<ul>
<li><p>5+ years experience in the Tourism industry Knowledge and understanding of the contracting process and buying cycle</p></li>
<li><p>Bachelor s degree or higher in relevant discipline</p></li>
<li><p>Knowledge and understanding of the EMENA supplier market</p></li>
<li><p>Attention to detail and accuracy</p></li>
<li><p>Ability to work in a fast paced work environment</p></li>
<li><p>Ability to prioritize and multitask</p></li>
<li><p>Strong team player orientation</p></li>
<li><p>Advanced oral and written skills in English</p></li>
<li><p>Intermediate to advanced knowledge of Microsoft Word and Excel and ability to learn G Adventures internal software (Compass, Polaris, Salesforce, Siglos etc.)</p></li>
<li><p>Understanding of, and identification with, GTC Core Values</p></li>
<li><p>Required to travel</p></li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>5+ years experience in the Tourism industry Knowledge and understanding of the contracting process and buying cycle</p>
<p>Bachelor s degree or higher in relevant discipline</p>
<p>Knowledge and understanding of the EMENA supplier market</p>
<p>Attention to detail and accuracy</p>
<p>Ability to work in a fast paced work environment</p>
<p>Ability to prioritize and multitask</p>
<p>Strong team player orientation</p>
<p>Advanced oral and written skills in English</p>
<p>Intermediate to advanced knowledge of Microsoft Word and Excel and ability to learn G Adventures internal software (Compass, Polaris, Salesforce, Siglos etc.)</p>
<p>Understanding of, and identification with, GTC Core Values</p>
<p>Required to travel</p><p></p></section>
<h2 class="h5">Job description</h2>
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<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Office/Unit/Project Description </strong></p><br> <br> <p>UNDP supports countries in achieving sustainable and inclusive human development by helping them eradicate poverty in all its forms, accelerate structural transformations for sustainable development, and build resilience to crises and shocks. UNDP partners with people at all levels of society to help build nations that can withstand crisis, and that drive and sustain the kind of growth that improves the quality of life for everyone. </p><br> <br> <p>The Kingdom of Morocco has embarked on an ambitious development trajectory anchored in the New Development Model (NMD), and key reform agendas such as on social protection and advanced regionalization, well aligned with implementation of the 2030 Agenda. The country has positioned itself as a regional leader in climate ambition, digital transformation, financing for development (FfD), including through its active engagement in the Fourth International Conference on Financing for Development (FfD4) and the Compromiso de Sevilla, and South-South and triangular cooperation. </p><br> <br> <p>Within this context, UNDP Morocco's Programme is structured around three integrated pillars (Governance, Planet, Prosperity). The Prosperity Pillar focuses on inclusive economic transformation, decent work and employment, social protection, financing for sustainable development, human capital, and the territorialization of the Sustainable Development Goals (SDGs), with a strong emphasis on leaving no one behind and reaching the most vulnerable populations and territories. </p><br> <br> <p>To scale up delivery of its inclusive growth portfolio in line with national priorities, UNDP Morocco is recruiting an Inclusive Growth Coordinator at the NPSA-9 level. Under the overall guidance of the Deputy Resident Representative, and under the direct supervision of the Programme Analyst of the Prosperity Pillar, the Coordinator will provide substantive coordination, programmatic and policy advisory support across a portfolio covering inclusive growth, poverty reduction and employment, social protection, health and development, and financing for development, with a particular emphasis on the local and territorial level. </p><br> <br> <p><strong>Scope of Work </strong></p><br> <br> <p>The Inclusive Growth Coordinator will lead the coordination, technical backstopping and policy positioning of UNDP Morocco's inclusive growth portfolio, ensuring substantive coherence, quality assurance, and integrated programming across thematic areas. The Inclusive Growth Coordinator will work closely with the Programme Analyst of the Prosperity Pillar, Project Managers, Programme Analysts, the and counterparts in Government, the UN Country Team, Development Partners, the private sector, academia and civil society. </p><br> <br> <p>Under the overall guidance of the Deputy Resident Representative, and direct supervision of the Programme Analyst of the Prosperity pillar, the Inclusive Growth Coordinator will drive the following key functions: </p><br> <br> <p><strong>A. Ensure portfolio coordination, quality assurance and strategic positioning</strong> </p><br> <br> <ul> <li>Coordinate the implementation, monitoring and reporting of the inclusive growth portfolio, ensuring alignment with the Country Programme Document (CPD), the United Nations Sustainable Development Cooperation Framework (UNSDCF), Agenda 2030 and the Sustainable Development Goals and other internationally agreed development goals, the “Nouveau Modèle de Développement” (NMD) and Morocco's national priorities. </li> </ul> <br> <ul> <li>Provide substantive backstopping and quality assurance to project managers and analysts working on poverty, employment, private sector development, social protection, health and Financing for Development (FfD), including review of workplans, narrative and financial reports, results frameworks and donor deliverables. </li> </ul> <br> <ul> <li>Lead integrated programming across the portfolio, identifying synergies between projects and with the Planet and Governance pillars, and cross-cutting accelerators (digital, innovation, gender, youth). </li> </ul> <br> <ul> <li>Contribute to the design of new initiatives and concept notes, including project documents, theories of change, results and resources frameworks, and risk and stakeholder analyses, in line with UNDP's programme and operations policies and procedures (POPP) and Social and Environmental Standards (SES). </li> </ul> <br> <br> <ul> <li>Support the Programme Analyst and senior management in positioning UNDP as a strategic partner of choice on inclusive growth, including by drafting strategic notes, briefings, talking points, op-eds and policy papers for the Resident Representative, the Deputy Resident Representative and the Team Leader. </li> </ul> <br> <p><strong>B. Ensure substantive coordination and programming across thematic areas</strong> </p><br> <br> <ul> <li>Provide substantive coordination, programmatic and policy advisory support across the thematic scope of the inclusive growth portfolio, ensuring evidence-based, integrated and territorially-grounded programming. The portfolio covers (and are not limited to) the following key thematic areas, with a particular focus on the local and territorial level: </li> </ul> <br> <ul> <li>Inclusive growth, poverty reduction and inequalities, including multidimensional poverty (MPI), the leaving-no-one-behind (LNOB) agenda, territorial disparities, and the operationalization of the New Development Model. </li> </ul> <br> <ul> <li>Decent work and productive employment, including youth employment, women's economic empowerment, the social and solidarity economy (SSE), MSMEs and entrepreneurship ecosystems, skills development, and integrated local economic development (LED). </li> </ul> <br> <ul> <li>Social protection, including the generalization of universal health coverage (AMO), family allowances, pensions and unemployment insurance; adaptive, climate- and shock-responsive social protection; and the financing, governance and equity of social protection systems. </li> </ul> <br> <ul> <li>Health and development, including health systems strengthening and health financing, the social determinants of health, climate and health, HIV/AIDS, tuberculosis, malaria and non-communicable diseases, and inclusive and rights-based approaches to health. </li> </ul> <br> <ul> <li>Financing for sustainable development with a strong territorial focus, including the Integrated National Financing Framework (INFF, and ILFF), domestic resource mobilization and Tax for SDGs, sub-national and municipal finance, SDG-aligned budgeting, blended and innovative finance, insurance and risk finance, public-private partnerships, diaspora financing and SDG Investor Maps, in line with the Compromiso de Sevilla. </li> </ul> <br> <ul> <li>Provision of technical advisory support Provide policy advisory support to senior management and government counterparts, including through evidence-based analytical work, policy briefs, strategic notes, talking points and briefings on the above thematic areas. </li> </ul> <br> <ul> <li>Lead and contribute to the design of new initiatives (concept notes, project documents, theories of change, results and resources frameworks) in line with UNDP's Programme and Operations Policies and Procedures (POPP) and Social and Environmental Standards (SES), with particular attention to integrated and multi-thematic programming. </li> </ul> <br> <ul> <li>Coordinate analytical work on poverty, inequalities, employment, social protection, health and financing for development, in partnership with the High Commission for Planning (HCP), the National Observatory for Human Development (ONDH), academia and think-tanks; promote the use of disaggregated data, microsimulation and geospatial analysis. </li> </ul> <br> <ul> <li>Support the substantive development and implementation of UNDP Morocco's flagship initiatives across these themes, including the ILFF offer, SDG Investor Maps, and potential future initiatives around Tax for SDGs, Insurance and Risk Finance for Development, and Global Fund-supported programmes, ensuring coherence, quality and visibility. </li> </ul> <br> <ul> <li>Engage strategically with sub-national authorities (regional councils, provinces and communes) and with the Direction Générale des Collectivités Territoriales (DGCT), to operationalize advanced regionalization including through bankable projects in the flagship thematic areas of UNDP Country Programme Document, and territorialize SDG financing, social protection delivery and inclusive growth pathways. </li> </ul> <br> <ul> <li>Coordinate programmatic dialogue and partnerships with the private sector, facilitating a cohesive approach across all areas of engagement in the different results areas of the UNDP Country Programme. </li> </ul> <br> <ul> <li>Coordinate inter-agency engagement on shared portfolios, including with relevant UN entities and IFIs , and contribute to the Joint SDG Fund, the Global Fund partnership and other multi-stakeholder initiatives. </li> </ul> <br> <ul> <li>Promote the integration of cross-cutting priorities (gender equality, youth, human rights, digitalization and innovation) across the thematic areas of the portfolio. </li> </ul> <br> <p><strong>C. Build partnerships, resource mobilization and knowledge management</strong> </p><br> <br> <ul> <li>Contribute to resource mobilization for the inclusive growth portfolio, including through the identification of funding opportunities, the drafting of high-quality concept notes and proposals, and the cultivation of partnerships with bilateral donors, IFIs, vertical funds, foundations and the private sector. </li> </ul> <br> <br> <ul> <li>When delegated by supervisor, provide relevant expertise and perspectives in technical working groups, donor coordination meetings, UN inter-agency platforms (UNCT, PMT, results groups) and external fora related to inclusive growth, employment, social protection, health and FfD. </li> </ul> <br> <ul> <li>Lead knowledge management, lessons learning and communication for the portfolio, including the production of policy briefs, case studies, blogs and social media content; contribute to UNDP's global thought leadership on inclusive growth and FfD. </li> </ul> <br> <ul> <li>Promote South-South and triangular cooperation, leveraging Morocco's positioning as a hub for African and Arab cooperation, in partnership with the Agence Marocaine de Coopération Internationale (AMCI) and other relevant institutions. </li> </ul> <br> <ul> <li>Perform any other duties relevant to the position, as may be requested by the Team Leader of the Prosperity Pillar or by senior management. </li> </ul> <br> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation. </p><br> <br> <p><strong>Institutional Arrangement</strong> </p><br> <br> <p>The Inclusive Growth Coordinator will work under the direct supervision of the Programme Analyst of the Prosperity Pillar and the overall guidance of the Deputy Resident Representative. The Inclusive Growth Coordinator will collaborate closely with the other Programme Analysts of the pillars Planet and Governance, project and portfolio managers, operations and communications colleagues, the Resident Coordinator's Office, and counterparts across the UN Country Team. The Coordinator will receive technical guidance, as relevant, from UNDP's Regional Bureau for Arab States (RBAS), the Regional Hub in Amman, and from Headquarters teams (BPPS, BERA, BMS), in particular on inclusive growth, social protection, health and FfD. The Coordinator may be called upon to provide functional guidance to junior staff, project personnel, interns and consultants engaged on the inclusive growth portfolio. </p><br> <br> <p><strong>Competencies</strong> </p><br> <br> <br> <p><i><strong>Core Competencies</strong></i> </p><br> <br> <br> <br> <p><strong>Achieve Results:</strong> </p><br> <br> <br> <p>LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work </p><br> <br> <br> <br> <p><strong>Think Innovatively:</strong> </p><br> <br> <br> <p>LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking </p><br> <br> <br> <br> <p><strong>Learn Continuously:</strong> </p><br> <br> <br> <p>LEVEL 2: Go outside comfort zone, learn from others and support their learning </p><br> <br> <br> <br> <p><strong>Adapt with Agility:</strong> </p><br> <br> <br> <p>LEVEL 2: Adapt processes/approaches to new situations, involve others in change process </p><br> <br> <br> <br> <p><strong>Act with Determination: </strong> </p><br> <br> <br> <p>LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously </p><br> <br> <br> <br> <p><strong>Engage and Partner:</strong> </p><br> <br> <br> <p>LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships </p><br> <br> <br> <br> <p><strong>Enable Diversity and Inclusion:</strong> </p><br> <br> <br> <p>LEVEL 2: Facilitate conversations to bridge differences, considers in decision making </p><br> <br> <br> <br> <p><i><strong>People Management </strong></i> </p><br> <br> <p>UNDP People Management Competencies can be found in the dedicated <u>site</u>. </p><br> <br> <p><i><strong>Cross-Functional & Technical competencies (insert up to 7 competencies) </strong></i> </p><br> <br> <p><i><strong>Thematic Area</strong></i> </p><br> <br> <br> <p><i><strong>Name</strong></i> </p><br> <br> <br> <p><i><strong>Definition</strong></i> </p><br> <br> <br> <br> <p><strong>Business Direction & Strategy</strong> </p><br> <br> <br> <p><strong>System Thinking</strong> </p><br> <br> <br> <p>Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact other parts of the system. </p><br> <br> <br> <br> <p><strong>Business Management</strong> </p><br> <br> <br> <p><strong>Partnerships Management</strong> </p><br> <br> <br> <p> Build and maintain partnerships with wide </p><br> <br> <p>networks of stakeholders, Governments, civil </p><br> <br> <p>s</p> </div>
<h2 class="h5">Job description</h2>
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<i>place</i> Morocco<br><p>Fixed term <span>|</span> 12 months | July 2026</p><br><br>Acted<p><em><strong>Who we are</strong></em></p><br><p>Acted works with 19 million people across 43 countries at the intersection of humanitarian, development, climate and environmental programming. We draw on deep contextual knowledge and embrace emerging technologies to save lives, alleviate suffering, and protect and restore our planet. Working in collaboration with a growing ecosystem of local, national and international partners, we pursue one shared objective: a 3Zero World – Zero Exclusion, Zero Carbon and Zero Poverty.</p><br><p><em><strong>Who we are looking for</strong></em></p><br><p>You bring the core competencies required for classical humanitarian and development work, alongside an active climate and environmental conscience, and you can navigate the challenges that arise when human and environmental suffering intersect. You have an entrepreneurial mindset: you see opportunities, connect dots, adapt your approach to different environments, and take measured risks in pursuit of results. You balance principles with pragmatism, and ambition with humility.</p><br>Acted Morocco<p><span>Over two years after the 2023 earthquake, rebuilding needs in Morocco remain significant, with persistent delays in infrastructure rehabilitation, access to essential services and economic recovery, especially in rural and hard-to-reach areas. Those fragilities are compounded by wider structural challenges, including young people unemployment, territorial inequalities and limited access to health and education services, particularly affecting marginalized communities.</span></p><br><p><span>Active in Morocco since 2023, Acted implements response, recovery and sustainable development programming in the Taroudant, El Haouz and Chichaoua provinces, in close partnership with local organizations. Up to this day, more than 23 700 people have been supported through activities centered around essential infrastructure rehabilitation, WASH, resilient reconstruction, green livelihoods and professional development. Acted also implements long-term initiatives, mainly supporting feminine cooperatives, CSOs digital transformation and reconstruction projects including sustainable and patrimonial approaches.</span></p><br>You will be in charge of<p>The Country Project Coordinator ensures all projects in the country run in a smooth and cost-efficient manner and in compliance with Acted’s and donors’ procedures and legal requirements.</p><br><p><strong><em>Main Duties</em></strong></p><br><p>1. Project Implementation Follow-up</p><br><ul><li><em>Project Planning</em></li><li><em>Project Implementation Follow-up</em></li><li><em>Project Quality Control</em></li><li><em>Implementing Partners </em></li><li><em>External Relations</em></li></ul><p>2. Administrative and Operational Management of Project Implementation</p><br><ul><li><em>Finance</em></li><li><em>Logistics</em></li><li><em>Administration/HR</em></li><li><em>Transparency/Compliance</em></li><li><em>Security</em></li><li><em>Implementing Partners</em></li></ul>Expected skills and qualifications<ul><li>At least four years of field experience in program management and coordination</li><li>Demonstrated communication and organizational skills<br> Ability to train, mobilize, and manage experienced staff;</li><li>Flexibility and ability to multi-task under pressure;</li><li>Ability to work well in unstable and frequently changing security environments;</li><li>Willingness to work and live in often remote areas under basic conditions;</li><li>Proven ability to work creatively and independently both in the field and in the office;</li></ul>Terms of reference For more information about the position, click here .Conditions<ul><li>Salary between 2500 and 2700€ monthly (before income tax), depending on the level of education, security level, etc as well as a monthly living allowance of $300</li><li>Accommodation and food provided in Acted guesthouse</li><li>Pension, health insurance, life insurance and repatriation assistance (& unemployment insurance for EU citizens)</li><li>Flight tickets every 6 months & visa fees covered</li><li>Contribution to the luggage transportation: up to 100 kgs, depending on the length of the contract</li><li>Annual leave of 25 to 43 days per year</li><li>One week pre-departure training in Acted HQ, including a 4-days in situ security training</li><li>Tax advice (free 30-minute call with a tax consultant)</li><li>Psychological assistance</li><li>This position is classified as an <strong>international staff position</strong> under Acted’s recruitment framework. Eligibility for an international contract is therefore required.</li></ul>Join us Please send your application (CV and letter of motivation) by email ([email protected]) or below, including the reference: <b>CPC/MAR</b> <br> Please note that Acted will never charge a fee for the recruitment process.<br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Activities: Experience an extraordinary and unique adventure within a large industrial group, combined with the agility and autonomy of an SME. Contract Type: Local, Permanent. Your Role: The Quality System Coordinator is responsible for supporting and assisting in the implementation of the Integrated Management System within the company. Their main role is to collaborate closely with the Quality System Manager to ensure compliance with standards and regulatory requirements, as well as the continuous improvement of processes. As Quality Coordinator, your responsibilities will be as follows*: Assist in the implementation and monitoring of the IMS: Participate in the creation and implementation of the company's QMS and ensure the monitoring of procedures, policies, and reference documents related to quality. Monitor quality performance indicators: Collect and analyze data and quality performance indicators. Prepare reports and dashboards for the Quality System Manager. Participate in internal and external audits: Collaborate in the preparation and execution of internal and external audits, contribute to the identification of discrepancies and non-conformities, and propose corrective and preventive actions. Manage quality documents: Ensure the management and updating of quality documents, such as procedures, work instructions, and forms. Ensure that documents are accessible, up-to-date, and compliant with regulatory requirements. Awareness and training: Participate in raising employee awareness of quality issues and QMS requirements. Collaborate in the implementation of training programs and workshops to improve the understanding and application of quality principles. Follow up on corrective and preventive actions: Monitor corrective and preventive actions resulting from audits, non-conformities, and customer complaints. Ensure their timely implementation and effectiveness. Required skills and knowledge: Hold a Bac+2/3 (2-3 years of higher education) in quality or equivalent; Have at least 3 years of experience in an industrial environment and in a similar position; Solid knowledge of quality tools; Knowledge of ISO 9100 or EN9100, ISO 14001, and ISO 50001 standards; Knowledge of manufacturing processes; Sense of commitment and responsibility; Strong involvement and a desire to learn; Your interpersonal skills, curiosity, and ability to be proactive and innovative will allow you to successfully carry out your missions and thrive in this position. You will work in a dynamic and growing environment. You will benefit from the agility and flexibility of an SME combined with the stability and resources of an international group that has existed for 170 years. You will benefit from a personalized onboarding program upon starting your position.Regular training is provided within a group where career development prospects are rich and diverse. We are committed to an environmental and social (CSR) policy regarding Biodiversity, Diversity & Inclusion, Parenthood, Ethics, and Skills Development. We aim for carbon neutrality by 2050 for all our activities. We have invested 5% of our revenue annually for the past 20 years in innovation for sustainable development. Additional Information: TotalEnergies values diversity, promotes individual growth, and offers equal opportunity careers.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >You must have a Bac+2/3 degree in quality or equivalent; At least 3 years of experience in an industrial environment and in a similar position; Solid knowledge of quality tools; Knowledge of ISO 9100 or EN9100, ISO14001, ISO 50001 standards; Knowledge of manufacturing processes; Sense of commitment and responsibility; Strong involvement and desire to learn; Your interpersonal skills, your curiosity, but also your ability to be proactive and innovative will allow you to carry out your missions successfully and thrive in this position.</font></font></p><p></p></section>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.<br><br><p>The Coordinator provides administrative assistance to Catering and Conference Service Managers assisting with contracts, BEO’s, and office administration :</p><br><br><ul><li><p><span>Prepare accurate written correspondence including letters, contracts, reports, banquet event orders, schedule of events, printed menus, and e-mails.</span></p><br><br></li><li><p><span>Facilitate all aspects of internal Four Seasons Resort Meeting Program under the guidance of the Catering Manager .</span></p><br><br></li><li><p><span>Maintain the various Catering file systems, both electronic and paper, including Account Files, Program Evaluation Database, Master binders for Banquet Event Orders and Resumes. </span></p><br><br></li><li><p><span>Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers.</span></p><br><br></li><li><p>Periodically assist with front of house operations including greeting and directing guests, manning hospitality desks, and working with Banquets on ‘quick sets’ or teardowns.</p><br><br></li></ul><br><br><br><br><br> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.<br><br><p>The Coordinator provides administrative assistance to Catering and Conference Service Managers assisting with contracts, BEO’s, and office administration :</p><br><br><ul><li><p><span>Prepare accurate written correspondence including letters, contracts, reports, banquet event orders, schedule of events, printed menus, and e-mails.</span></p><br><br></li><li><p><span>Facilitate all aspects of internal Four Seasons Resort Meeting Program under the guidance of the Catering Manager .</span></p><br><br></li><li><p><span>Maintain the various Catering file systems, both electronic and paper, including Account Files, Program Evaluation Database, Master binders for Banquet Event Orders and Resumes. </span></p><br><br></li><li><p><span>Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers.</span></p><br><br></li><li><p>Periodically assist with front of house operations including greeting and directing guests, manning hospitality desks, and working with Banquets on ‘quick sets’ or teardowns.</p><br><br></li></ul><br><br><br><br><br> </div>
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Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace.
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<br> Job : <p>As part of the development of our Purchasing activities, LabelVie Group is recruiting a Market Coordinator:<br>Reporting to the Purchasing department, your mission will be to contribute to the successful deployment of the market purchasing strategy by ensuring reliable, regular, and relevant field feedback, as well as operational support for the stores.<br><strong>Your main missions:</strong></p><br><br><ul><li>Ensure weekly price surveys in wholesale, traditional, and modern markets, particularly for specific categories.</li><li>Provide the Purchasing teams with key market information: product availability, price evolution, new products, trends, and field alerts.</li><li>Supervise, support, and train in-store sales teams to ensure a good understanding of market directions.</li><li>Ensure the proper implementation of in-store commercial operations.</li><li>Support stores during their opening phase.</li><li>Conduct regular competitive intelligence.</li><li>Prepare reports on your activity and share analyses to guide operational decisions.</li></ul> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><ul><li>With a Bac+2/3 education (equivalent to an Associate's degree or Bachelor's degree), you ideally have 1 to 2 years of experience in purchasing, sales, distribution, fresh produce, or a similar field role.</li><li>You have a good knowledge of markets and products, with the ability to identify relevant information and communicate it clearly and in a structured manner.</li></ul> <br><br> </div>
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<p><b><span>About Us</span></b></p><br><p><span>Let’s go on an adventure together! </span></p><br><p><span>Hey there, we’re G Adventures. We’re one of the world’s leading small group travel companies, and we’ve always believed that travel isn’t just about where you go — it’s about how it changes you.</span></p><br><p><span>For the last 35 years, we’ve set out to do things differently. No cookie-cutter tours. No giant buses or cruise ships. And not to mention, as few selfie sticks as possible. Just real humans, travelling your heart out across the world with open minds and a non-stop desire to make our planet better, simply by exploring it. </span></p><br><p><span>At G Adventures, our DNA (or GNA, if you will) is built on belonging — where bringing your authentic self to work every day isn’t just accepted, it’s downright celebrated. For our office crew — you wanna rock a t-shirt with your dog’s face on it? We say go for it. For our Chief Experience Officers — you wanna hit the road and call some of the most epic places on Earth your home office? We love that — and we’ve got you. Wanna spend your days with people you genuinely like? Us too — and we’re pretty sure you’ll fit right in, wherever that is. </span></p><br><p><span>Now about that career of yours — this is the kind of place where you can spread your wings and truly grow into your role. The best part? You get to do it all alongside a passionate, freakishly talented, one-of-a-kind bunch excited to produce top-notch work and spread a ridiculous amount of goodness at the same time. </span></p><br><p><br><span>Feel like this could be the right fit? We think so too, and we’re already </span><i><span>way too excited </span></i><span>to meet you.</span></p><br><p><b>About The Role</b></p><br><p>The Contracting Coordinator, EMEA supports the regional Contracting Specialists/Managers and relevant Regional Managers to ensure all budgets and contracts are accurate and aligned with company objectives, across all brands under the G Travel Community (“GTC”) .</p><br><p>The incumbent is also responsible for supporting the sourcing of new vendors and reviewing existing vendor relationships with a focus on costs and service quality, to ensure the company maintains its competitive advantage. Clear communication to all stakeholders and a passion and commitment to detail, speed, and accuracy are critical for success in this role.</p><br><p>We also encourage candidates who may have proven experience within the Contracting space to apply to this position, as we are open to offering a senior contracting role to someone who may be a great fit!</p><br><p><b>What you'll be doing: </b></p><br><ul><li><p><span>Ensuring the accuracy and completeness of all trip budgets, and contracting content actioning as required. </span></p><br></li><li><p><span>Partnering with relevant stakeholders to implement reviews of trip budgets. </span></p><br></li><li><p><span>Ensuring budget updates are legitimate and the impact of changes is communicated to all stakeholders. </span></p><br></li><li><p><span>Monitoring of cost inputs to ensure accuracy and alignment with objectives of cost management, working with appropriate teams to resolve any questions or discrepancies in costs. </span></p><br></li><li><p><span>Assuring room blocks at time of contracting to align with system data. </span></p><br></li><li><p><span>Reporting as necessary to ensure management are equipped with current data for meetings. </span></p><br></li><li><p><span>Administering, maintaining, and storing vendor contracts. </span></p><br></li><li><p><span>Maintaining G Adventures services database content. </span></p><br></li><li><p><span>Supporting the development and maintenance of GTCs tour products and content.</span></p><br></li><li><p><span>Supporting research needs and other initiatives as requested to support product standards.</span></p><br></li><li><p><span>Communicating results to relevant teams to meet deadlines as needed. </span></p><br></li><li><p><span>Growing relationships with existing vendors and sourcing new vendors for future products.</span></p><br></li><li><p><span>Ensuring GTC is a preferred customer with vendors we partner with and that they understand and deliver on accurate brand messaging. </span></p><br></li><li><p><span>Embracing and leading change as the company launches new initiatives. </span></p><br></li><li><p><span>Keeping current of the competitive marketplace via vendor relationships and market intelligence.</span></p><br></li><li><p><span>Encouraging and promoting our social enterprise purpose through vendor selections and engagement. </span></p><br></li></ul><p><b>Skills & Experience:</b></p><br><ul><li><p><span>5+ years experience in the Tourism industry Knowledge and understanding of the contracting process and buying cycle</span></p><br></li><li><p><span>Bachelor’s degree or higher in relevant discipline</span></p><br></li><li><p><span>Knowledge and understanding of the EMENA supplier market </span></p><br></li><li><p><span>Attention to detail and accuracy </span></p><br></li><li><p><span>Ability to work in a fast paced work environment </span></p><br></li><li><p><span>Ability to prioritize and multitask </span></p><br></li><li><p><span>Strong team player orientation </span></p><br></li><li><p><span>Advanced oral and written skills in English</span></p><br></li><li><p><span>Intermediate to advanced knowledge of Microsoft Word and Excel and ability to learn G Adventures internal software (Compass, Polaris, Salesforce, Siglos etc.) </span></p><br></li><li><p><span>Understanding of, and identification with, GTC Core Values </span></p><br></li><li><p><span>Required to travel</span></p><br></li></ul><p><b>What Do We Offer You?</b></p><br><ul><li><p>Competitive Total Rewards Package, including exclusive travel perks!</p><br></li><li><p>Additional days off, including on your birthday!</p><br></li><li><p>Vacation time for you to recharge</p><br></li><li><p>Enhanced Parental Leave</p><br></li><li><p>Meaningful Employee Recognition Program</p><br></li><li><p>Learning and Growth Opportunities</p><br></li><li><p>Employee Resource Groups</p><br></li></ul><p>*Applicable based on location*</p><br><p>Please note that Artificial Intelligence (AI) is used in the selection or interview process.</p><br><p>G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.</p><br> </div>
<p>The Finance & Administration Coordinator will be responsible for overseeing the company’s financial administration and ensuring compliance with Moroccan statutory and regulatory requirements. The Role reports directly to the CCAO/CFO.</p><p><strong>Key Responsibilities:</strong></p><p>• Maintaining accurate accounting records and supporting day-to-day financial administration</p><p>• Preparing and submitting all statutory declarations, tax filings, and government-required reports in accordance with Moroccan regulations</p><p>• Coordinating with external accountants, auditors, tax advisors, lawyers, banks, and government authorities</p><p>• Processing and recording invoices, payments, receipts, and other financial transactions</p><p>• Monitoring cash movements and maintaining up-to-date records of company expenditures</p><p>• Preparing monthly financial summaries and management reports</p><p>• Tracking project expenditures and preparing cost reports for specific activities, projects, construction works, equipment purchases, and operational programs</p><p>• Assisting management with budgeting, forecasting, and financial planning activities</p><p>• Supporting procurement and operational teams with financial information and expenditure tracking</p><p>• Maintaining corporate records and assisting with company administration matters</p><p>• Monitoring compliance with local regulatory, tax, and corporate obligations</p><p>• Supporting the preparation of documentation required for audits, financing activities, and corporate transactions</p><p><strong>Required Skills & Profile:</strong></p><p>• Strong understanding of Moroccan accounting, tax, and statutory reporting requirements</p><p>• Practical experience with bookkeeping, accounting systems, and financial administration</p><p>• Ability to prepare management reports and analyze project costs</p><p>• Strong organizational skills and attention to detail</p><p>• Ability to communicate effectively with management, lawyers, accountants, banks, and government authorities</p><p>• Strong proficiency in Microsoft Excel and Microsoft Office applications</p><p>• Experience in mining, construction, industrial, or project-based environments would be considered an advantage</p><p>• Preferred Qualifications:</p><p>• Degree in Accounting, Finance, Business Administration, or related field</p><p>• Experience working with international companies or foreign investors</p><p>• Familiarity with project cost tracking and reporting</p><p>• Knowledge of English sufficient for communication with international management and external stakeholders</p><p><strong>Languages:</strong></p><p>• Fluent French (Moroccan dialect required); working level of English</p>
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<p>Logistics Coordinator/Logistics Site Manager</p><br><p>- - - - - - - - - - - -</p><br><br><p><b>KEY EXPECTED ACHIEVEMENTS:</b></p><br><br><ul><li><span>Ensure application of Health and safety rules with full compliance to local regulations as well as Michelin group directives</span></li><li><span>Managing in the ERP inventory consistency with WMS by allocating the right inventory in the right sub-inventory (old dot, damaged, returns, etc.) and correcting stock discrepancies in the ERP.</span></li><li><span>Guarantee the execution of deliveries to ensure compliance with the delivery timescales and the costs.</span></li><li><span>Optimize load plans in accordance with delivery dates, filling rates & customer requirements, with 3PL</span></li><li><span>Ensure smooth operations and adjust inbound/outbound capacities with 3PL and 3rd parties.</span></li><li><span>Adjust van runs in accordance with customer lead time, delivery calendar.</span></li><li><span>Ensure compliance with the Original Commitment Rate (OCR) to customers.</span></li><li><span>Propose adjustments to the Region (inland lead time / capacity storage) for optimum efficiency.</span></li><li><span>Manage requests by providing timely answers to queries, closing the loop with customers and implementing corrective actions to eliminate recurrences.</span></li><li><span>Be the contact person for any initiative or action with local authorities (customs, etc.)</span></li><li><span>Ensure compliance to internal control and audit procedures</span></li></ul><br><br><p><b>Safety:</b></p><br><br><ul><li>Collaborate with different stakeholders to make sure safety policies are up to date.</li><li><span>Training to the team members (internal and external) and to visitors on safety policies and procedures.</span><br> </li></ul><p><b><u>Logistics:</u></b></p><br><br><ul><li><span>Steer the business with regards to Customs, Logistics operations, Financial etc. by planning and leading weekly meetings with internal and external stakeholders 3PL, BSC Support teams, agency teams.</span></li><li><span>Steer Operations planning on a weekly basis and a daily basis to make sure the customer is provided with accurate visibility and informed of any changes proactively.</span></li><li><span>Follow up on stocks and accurate reporting for internal control</span></li><li><span>Responsible for the Logistics performance of their perimeter (log cost / ton , Cost /Turnover rate , Inventory quality and integrity … )</span></li><li><span>Lead progress plan for his / her perimeter (cost optimisation , continuous improvement … ) following lean methodology and tools , and aligned to region PESC ambitions ( SC Economic Performance )</span></li><li><span>Lead tendering process and related network studies and ensure end to end logistics budgets are under control when contract renewals or new business set up launch.</span></li><li><span>Ensure all processes deployed within the internal control work frame and compliant to the group directives</span><br> </li></ul><p><b><u>CSR (Customer Service Representative):</u></b></p><br><br><ul><li><span>Order Processing: Create Sales orders ensuring the correct pricing is being used and that the items setup is well done.</span></li><li><span>Work closely with the customer to assess PIPO (Phase-in Phase-out) and ensure a smooth portfolio.</span></li><li><span>Balance the volumes and planned orders with multiple customers.</span></li><li><span>Invoice processing and POD (Proof of Delivery): prepare invoices, BL, credit notes for each delivery.</span></li><li><span>Ensure the cumulative orders are aligned between customers systems and our internal systems.</span><br> </li></ul><p><b>BI (Data Visualization & Reporting):</b></p><br><br><ul><li><span>Deploy dashboards for up-to-date data and reporting.</span></li><li><span>Ensure data accuracy through regular updates, maintenance and review with the team.</span><br> </li></ul><p><b><u>Customs Activities:</u></b></p><br><br><ul><li><span>Communicate the HS codes from Trade automation tool.</span></li><li><span>Control the HS codes in Trade automation and highlight any mismatch to the team.</span></li><li><span>Verify and validate all customs documentation accuracy with the Import team and make sure no errors are detected.</span></li><li><span>Collaborate with Customs authorities to make sure all their queries are answered especially related to authorized economic operator, norms and regulations, etc.</span></li></ul><br> </div>
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<b>Position:</b>Partnership Sales Coordinator<br><b>Job Description:</b><p>Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served.</p><br><br><br><p>A Fortune 154 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers and suppliers - the best technology companies in the world - and connects them through the company's industry-leading services.</p><br><br><br><p><b>Partnership Coordinator</b></p><br><br><p>We are seeking a Partner Sales Coordinator to support and scale our global partnerships organization, with a strong focus on partner renewals, account health, and enablement. This highly collaborative role sits at the intersection of partner account operations, renewals readiness, and partner marketing execution, ensuring partners remain engaged, supported, and positioned for long‑term success.</p><br><br><br><p><b>What You Will Be Doing:</b></p><br><br><br><p><b>Partner Renewals & Account Health</b></p><br><br><ul><li><p>Own renewal readiness support for assigned partners, ensuring renewals are proactive, informed, and well‑executed.</p><br><br></li><li><p>Track and manage:</p><br><br><ul><li><p>Contract terms and renewal dates</p><br><br></li><li><p>Usage, engagement, and performance indicators</p><br><br></li><li><p>Key milestones tied to renewal success</p><br><br></li></ul></li><li><p>Prepare renewal summaries and renewal support materials, including:</p><br><br><ul><li><p>Account health snapshots</p><br><br></li><li><p>Value realization and usage insights</p><br><br></li><li><p>Partner activity and engagement history</p><br><br></li></ul></li><li><p>Identify and flag renewal risks early (low engagement, inactivity, missing enablement, contract complexity) and coordinate mitigation actions with Partner Managers.</p><br><br></li><li><p>Support renewal execution workflows, including internal handoffs, approvals, partner communications, and post‑renewal follow‑up.</p><br><br></li><li><p>Maintain accurate renewal status, notes, and outcomes in CRM and internal systems.</p><br><br></li></ul><br><p><b>Partner Account Support & Enablement</b></p><br><br><ul><li><p>Support partner onboarding, including enablement coordination, documentation, and internal alignment.</p><br><br></li><li><p>Act as an ongoing point of coordination between partners and internal teams to ensure partner needs are addressed in a timely manner.</p><br><br></li><li><p>Assist in preparing materials for partner business reviews, renewal discussions, and planning conversations.</p><br><br></li><li><p>Help ensure partners have access to current messaging, assets, and enablement materials throughout the partnership lifecycle—not just at launch.</p><br><br></li></ul><br><p><b>Partner Marketing & Co‑Selling Enablement</b></p><br><br><ul><li><p>Develop and maintain partner‑ready marketing and enablement content to support co‑selling and renewal value, including:</p><br><br><ul><li><p>Blog posts and partnership announcements</p><br><br></li><li><p>Case studies highlighting partner‑driven outcomes</p><br><br></li><li><p>Webinar, event, and enablement materials</p><br><br></li></ul></li><li><p>Build and update partner messaging toolkits, such as:</p><br><br><ul><li><p>Solution briefs and presentations</p><br><br></li><li><p>Demo narratives and customer‑facing assets</p><br><br></li><li><p>Partner pages on the company website</p><br><br></li></ul></li><li><p>Support execution of joint go‑to‑market efforts with partners (co‑branded campaigns, webinars, events, industry activations), with a focus on consistency and repeatability rather than owning strategy.</p><br><br></li></ul><br><p><b>Partner Content & Website Management</b></p><br><br><ul><li><p>Assist in preparing materials for partner business reviews, renewal discussions, and planning conversations.</p><br><br></li><li><p>Help ensure partners have access to current messaging, assets, and enablement materials throughout the partnership lifecycle—not just at launch.</p><br><br></li><li><p>Help ensure partners have access to current messaging, assets, and enablement materials throughout the partnership lifecycle—not just at launch.</p><br><br></li><li><p>Organize and continuously update partner‑related sections of the company website, including:</p><br><br><ul><li><p>Partner listings and profiles</p><br><br></li><li><p>Webinar recordings and event information</p><br><br></li><li><p>Blogs, case studies, and downloadable resources</p><br><br></li></ul></li><li><p>Ensure content stays aligned with current partner offerings, messaging, and renewal‑focused value propositions.</p><br><br></li></ul><br><p><b>Partner Campaign Execution & Lifecycle Support</b></p><br><br><ul><li><p>Act as an ongoing point of coordination between partners and internal teams to ensure partner needs are addressed in a timely manner.</p><br><br></li><li><p>Execute or support partner‑specific email marketing campaigns, including renewal‑adjacent messaging, nurture flows, and re‑engagement campaigns.</p><br><br></li><li><p>Support the full partner‑influenced customer lifecycle:</p><br><br><ul><li><p>Awareness through content and campaigns</p><br><br></li><li><p>Conversion via landing pages and email coordination</p><br><br></li><li><p>Retention through onboarding materials, partner communications, and lifecycle content</p><br><br></li></ul></li><li><p>Coordinate materials and logistics for regional partner‑led events that reinforce partner value and long‑term engagement.</p><br><br></li></ul><br><p><b>Data, Reporting & Continuous Improvement</b></p><br><br><ul><li><p>Track and report on partner and renewal‑related metrics, including:</p><br><br><ul><li><p>Renewal dates and outcomes</p><br><br></li><li><p>Partner engagement and usage trends</p><br><br></li><li><p>Campaign and content performance</p><br><br></li></ul></li><li><p>Help define and monitor key partner KPIs across renewals, engagement, and co‑marketing performance.</p><br><br></li><li><p>Use data and insights to recommend improvements to renewal processes, enablement assets, or partner programs.</p><br><br></li></ul><br><p><b>What We Are Looking For:</b></p><br><br><ul><li><p>Strong Microsoft office skills, specifically Excel (VLOOKUPs and pivot tables) and PowerPoint</p><br><br></li><li><p>Ability to multitask in a fast-paced environment</p><br><br></li><li><p>Understanding business strategy, especially sales and marketing</p><br><br></li><li><p>Ability to work efficiently with internal and external stakeholders</p><br><br></li><li><p>Quick learner who is adaptable to change and able to pivot when necessary</p><br><br></li><li><p>At least 3 years of experience in a professional setting and strong communication skills</p><br><br></li></ul><br><p><b>Work Arrangement:</b> <i>If located in Denver, this position will follow a hybrid schedule of 3 days in our office (Tuesdays, Wednesdays, and Thursdays) and 2 days per week from home. If located elsewhere, you will be fully remote and m<span>ust be able to travel to an Arrow office location as requested by Arrow leadership.</span> </i></p><br><br><br><p><b><span>What’s In It For You:</span></b></p><br><br><p>At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.</p><br><br><ul><li><p>Medical, Dental, Vision Insurance</p><br><br></li><li><p>401k, With Matching Contributions</p><br><br></li><li><p>Short-Term/Long-Term Disability Insurance</p><br><br></li><li><p>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options</p><br><br></li><li><p>Paid Time Off (including sick, holiday, vacation, etc.)</p><br><br></li><li><p>Tuition Reimbursement</p><br><br></li><li><p>Growth Opportunities</p><br><br></li><li><p>And more!</p><br><br></li></ul><br><p>#LI-KO1</p><br><br><br><b>Annual Hiring Range/Hourly Rate:</b><br>$31.50 - $38.50<br><p><span>Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.</span></p><br><br><b>Location:</b>US-CO-Denver, Colorado (Panorama Arrow Building)<br>Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.<br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br><b>EEO Statement:</b><p><span>Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. </span>(Arrow EEO/AAP policy)</p><br><br><p><br><i>All Arrow job postings are for existing job vacancies</i>. <i>We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.</i></p><br><br><br><p><i><span>In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.</span></i></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p>UNDP provides integrated solutions in programming, policy, and financing to achieve the Sustainable Development Goals (SDGs). In this context, UNDP has established a Global Policy Network (GPN), a global and field-based technical expertise network covering a wide range of knowledge areas and supporting signature solutions and organizational capabilities outlined in the Strategic Plan. The Bureau for Policy and Programme Support (BPPS) and the Crisis Bureau (CB) are the two anchoring bureaus of the GPN.</p><br> <p>In this framework, the new Governance, Rule of Law and Peacebuilding (GRP) Hub, a joint initiative with BPPS, provides leadership and advisory services to strengthen UNDP’s impact on governance and peacebuilding, ensuring the integration of democratic governance and human rights into crisis response and recovery. The Hub aims to build an integrated portfolio collaboratively between CB and BPPS and to establish partnerships with various stakeholders, including the UN system, IFIs, civil society, and the private sector.</p><br> <p>Through Local Action, the GRP Hub seeks to contribute to peace and development, achieve visible impact on communities, and improve lives by delivering integrated solutions that leverage global expertise and partnerships. The Local Action unit works closely with local and regional governments as key development actors, emphasizing their role as service delivery leaders, drivers of innovation, and the level of government closest to people.</p><br> <p>Local and regional governments are already responsible for more than 65% of SDG targets, most of which relate to the delivery of basic services such as water, sanitation, mobility, climate action, health, and education. Cities and territories play an important role in implementing the SDGs, which are increasingly used as a strategic medium- and long-term planning and budgeting tool. Since 2015, local governments and their associations have become increasingly active in promoting the SDGs through advocacy, working with local populations and partners to translate the spirit of Agenda 2030 into cities and territories. Local governments have also begun using the SDGs as a strategic framework to deliver better and more innovative public services aligned with SDG targets and indicators.</p><br> <p>Within the SDG Local Action project, UNDP is one of the implementing partners of the Mayors’ Challenge, a global initiative aimed at rethinking the most essential services cities provide to residents.</p><br> <p>In this context, the SDG Local Action project is launching a call for applications to recruit a Project Supervisor to support the implementation of the Mayors’ Challenge in the city of Fez, Morocco, one of the winning cities of the 2025 edition.</p><br> <p>The project “Smart Management of the Cleanliness Sector, Integration of Waste Pickers into Cooperatives, and Promotion of the Circular Economy” aims to address challenges related to informal waste recovery activities. These activities, carried out by waste pickers operating outside the formal system, are often conducted in precarious and unsanitary conditions, contributing to the spread of illegal dumping sites across the city, affecting living conditions, urban attractiveness, and public health.</p><br> <p>Through an inclusive and structured approach, the project foresees the integration of waste pickers into formal cooperatives, ensuring respect for their dignity, access to stable income, social protection, and training programs that support their long-term inclusion and future prospects.</p><br> <p>The innovative nature of this initiative lies in its ability to professionalize the sector while placing waste pickers at the center of the operational system. By becoming managers of collection and sorting points, they are recognized as strategic partners in urban cleanliness and recycling, actively contributing to citizen awareness and the promotion of waste sorting at source.</p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p>The Project Coordinator will perform the following functions:</p><br> <p><strong>A. Support implementation of the project in the city of Fez</strong></p><br> <ul> <li>Coordinate all project activities with the focal point and city team, and contribute to strengthening local capacities in project management, planning, budgeting, and procurement of goods and services for project implementation;</li> <li>Lead strategic planning, decision-making, execution, and review to achieve project targets, indicators, and results;</li> <li>Prepare terms of reference for procurement processes to achieve project activities and objectives;</li> <li>Facilitate the development and implementation of contracting strategy, procurement strategy, quality management, supplier selection, and improvement of procurement processes;</li> <li>Supervise the work of service providers, consultants, and/or private entities implementing the project, and conduct performance evaluations in line with UNDP rules; regulations, and procedures. Certify to UNDP that services procured for project implementation have been delivered satisfactorily to the municipality;</li> <li>Facilitate analysis of information required for procurement planning and monitor implementation;</li> <li>Coordinate project staff, assess team performance, provide guidance, and build local capacity within the team;</li> <li>Organize meetings, maintain agendas, and guide client and user visits. Develop an activity schedule with deadlines for specific deliverables;</li> <li>Develop proposals to improve project efficiency, including strategies to enhance overall project impact;</li> <li>Identify sustainability alternatives for the project and prepare an exit strategy once external funding is exhausted. Work closely with the municipality to identify internal resources needed to sustain project results after completion;</li> <li>Monitor project operations, including administrative tasks, staff management, inventory tracking of office supplies, correspondence, and ensure proper implementation of all procedures;</li> <li>Maintain budget information and accounting records of project activities.</li> </ul> <p><strong>B. Project monitoring and reporting</strong></p><br> <ul> <li>Prepare a monitoring framework for project status, results, and milestones;</li> <li>Monitor project results, identify data related to SDG targets and indicators, and liaise with the communications team to provide data for infographics and other communication materials;</li> <li>Prepare operational reports on project activities and their impact on beneficiaries;</li> <li>Liaise with the global SDG Local Action team to keep the project webpage updated and contribute stories to communicate project results;</li> <li>Ensure effective communication on project activities with UNDP, the municipality of Fez, project beneficiaries, and local communities;</li> <li>Document the methodology and technologies used during project implementation.</li> </ul> <p><strong>C. Sharing lessons learned globally</strong></p><br> <ul> <li>Develop knowledge products on how the project contributes to SDGs through innovation in public service delivery; </li> <li>Develop policy briefs and easily transferable knowledge materials on lessons learned from the project; </li> <li>Participate in global exchanges among local governments on how the project contributes to SDG implementation at the local level. </li> </ul> <p>The incumbent will perform other duties within their functional profile as deemed necessary for the proper functioning of the Office and the Organization.</p><br> <p><strong>Institutional Arrangements</strong></p><br> <p>Under the overall supervision of the Mayor of the city and the city project focal point, the Project Coordinator will report directly to the UNDP Advisor on Cities and Local Governments based in New York (USA).</p><br> <p><strong>Competencies</strong></p><br> <p><strong>Core Competencies</strong></p><br> <ul> <li><strong>Achieve Results:</strong> LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work;</li> <li><strong>Think Innovatively:</strong> LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking;</li> <li><strong>Learn Continuously:</strong> LEVEL 2: Go outside comfort zone, learn from others and support their learning;</li> <li><strong>Adapt with Agility:</strong> LEVEL 2: Adapt processes/approaches to new situations, involve others in change process;</li> <li><strong>Act with Determination: </strong>LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously;</li> <li><strong>Engage and Partner:</strong> LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships;</li> <li><strong>Enable Diversity and Inclusion:</strong> LEVEL 2: Facilitate conversations to bridge differences, considers in decision making.</li> </ul> <br> <p><strong>Functional/Technical competencies</strong></p><br> <p><strong>Business management</strong></p><br> <ul> <li><strong>Project management: </strong>Ability to plan, organize, prioritize and control resources, procedures and protocols to achieve specific objectives. </li> </ul> <p><strong>Business strategy</strong></p><br> <ul> <li><strong>Effective decision-making:</strong> Ability to make timely and effective decisions within authority, expertise, and resources.</li> </ul> <p><strong>Business management</strong></p><br> <ul> <li><strong>Communication: </strong>Ability to communicate clearly and concisely in written and verbal form; adapt messages and methods to audience; manage internal and external communications.</li> </ul> <p><strong>Business management</strong></p><br> <ul> <li><strong>Working with evidence and data: </strong>Ability to inspect, clean, transform and model data to uncover useful information for decision-making.</li> </ul> <p><strong>2030 Agenda: Prosperity</strong></p><br> <ul> <li><strong>Inclusive growth:</strong> Urban development design, risk mitigation, inclusive design, resilience and sustainability.</li> </ul> <p><strong>2030 Agenda: Engagement and effectiveness</strong></p><br> <ul> <li> <p><strong>SDG integration:</strong> Role of science, technology and innovation for SDGs. </p><br></li> </ul> <p><strong>Business strategy</strong></p><br> <ul> <li> <p><strong>Strategic and creative thinking:</strong> Ability to approach issues in a new way through intentional and rational thinking focused on critical analysis of factors affecting long-term success. </p><br></li> </ul> <br> <p><strong>Required Skills and Experience</strong></p><br> <p><strong>Education</strong></p><br> <ul> <li>A Master’s degree (or equivalent) in environment, circular economy, waste management and recycling, or sustainable development is required.</li> <li>A first-level university degree (Bachelor’s) in the above fields, combined with two additional years of relevant experience, will be considered in lieu of an advanced degree.</li> </ul> <p><strong>Experience:</strong></p><br> <ul> <li>Candidates with a Master’s degree (or equivalent) are not required to have professional experience.</li> <li>Candidates with a Bachelor’s degree (or equivalent) must have at least two (2) years of relevant professional experience in environmental project management, with strong knowledge of the Moroccan regulatory context. </li> </ul> <p><strong>Required skills:</strong></p><br> <ul> <li>Proven leadership and project management skills;</li> <li>Computer literacy and proficiency in office software (MS Word, Excel, PowerPoint, etc.);</li> <li>Strong understanding of local realities related to waste pickers’ activities. </li> </ul> <p><strong>Desired skills:</strong></p><br> <ul> <li>Experience working with local governments and associations;</li> <li>Expertise in waste management and valorization;</li> <li>Professional experience in waste management, circular economy, sustainable development, recycling technologies, as well as communication and mediation.</li> </ul> <p><strong>Language Requirements:</strong></p><br> <ul> <li>Fluency in English (spoken and written) is required.</li> <li>Fluency in Arabic and Moroccan dialect is required.</li> <li>Knowledge of Amazigh dialect is an asset. </li> </ul> <p><strong>Professional Certificates</strong></p><br> <ul> <li>Project management certification is an asset. </li> </ul> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Marketing Call Center</strong> is built around a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an <strong>innovative mindset</strong> that stimulates creativity and initiative, alongside a <strong>performance-driven approach</strong> based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability.
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<br> Job : Reporting to the Training/Quality Manager, you will ensure the operational excellence of our teams. Your main responsibilities will be:<br>- Training: Deliver initial (onboarding) and ongoing training (products, updates, soft skills) to customer advisors.<br>- Training Design: Design and update training modules, educational materials, and evaluation quizzes.<br>- Support: Provide post-training follow-up ("nesting") and close coaching to ensure KPI achievement.<br>- Analysis: Identify performance gaps and propose corrective action plans (workshops, refreshers).<br>- Reporting: Track training indicators (success rate, satisfaction, attendance) and report to management. <br> Required profile : We are looking above all for a pedagogical, dynamic, and rigorous personality.<br>Language: Perfect command of spoken and written French and English.<br>Experience:<br>Proven experience as a Trainer in a call center<br>Technical skills: Proficiency in office tools (PowerPoint, Excel) and group facilitation techniques.<br>Soft skills:<br>* Excellent communication and interpersonal skills.<br>* Patience, active listening, and empathy.<br>* Ability to unite and motivate a group. <br><br> </div>