Database Developer Jobs
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<br><p>Job Title:</p><br><br>Project Manager<br><p>Job Description</p><br><br><p>We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.</p><br><br><p>Concentrix is the global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.</p><br><br><p>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.</p><br><br><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.</p><br><br><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.</p><br><br><p>Join us and be part of this journey towards greater opportunities and brighter futures.</p><br><br><br><p><b>Position Summary: </b></p><br><br><p>Accountable for the successful client transition and internal IT initiatives. Manage projects through their complete lifecycle from initiation to closure and handover to the business and IT operations. Manage projects using the agreed project management methodologies and documentation to ensure delivery is in line with scope, timeline, and budget. Ensure effective governance, tracking, monitoring, reporting, and communication are in place to keep stakeholders up to date with progress, risks, and issues.</p><br><br><br><p><b>You Will:</b></p><br><br><p><b>Lead end-to-end project delivery</b></p><br><br><ul><li><p>Plan and execute technology transition projects within agreed-upon <b>scope, timeline, and budget</b>.</p><br><br></li></ul><p><b>Manage project structure and reporting</b></p><br><br><ul><li><p>Maintain <b>project plans, communication plans, documentation, governance, and stakeholder reporting</b>.</p><br><br></li></ul><p><b>Coordinate cross-functional teams</b></p><br><br><ul><li><p>Guide project teams, workstream leads, and SMEs to ensure smooth execution and issue resolution.</p><br><br></li></ul><p><b>Monitor budget, risks, and quality</b></p><br><br><ul><li><p>Tracks <b>spend, risks, issues, and contingency actions</b> while ensuring adherence to Concentrix project management standards.</p><br><br></li></ul><p><b>Support regional technology transitions</b></p><br><br><ul><li><p>Enable successful delivery of <b>technology transition projects</b> for an assigned Concentrix region.</p><br><br></li></ul><p><b>You Have:</b></p><br><br><p><b>Bilingual and client-focused</b></p><br><br><ul><li><p>Fluent in <b>English and French</b> with a strong focus on <b>client satisfaction</b>.</p><br><br></li></ul><p><b>Qualified in project management</b></p><br><br><ul><li><p>Bachelor’s degree preferred, with a <b>project management certification</b> such as <b>PMI, PRINCE2, Agile, or Lean Six Sigma</b>.</p><br><br></li></ul><p><b>Experienced in delivery and risk control</b></p><br><br><ul><li><p>Proven ability to manage <b>multiple projects, risks, budgets, costs, and deadlines</b> in fast-paced environments.</p><br><br></li></ul><p><b>Capable of leading complex project environments</b></p><br><br><ul><li><p>Able to handle <b>conflict resolution, stakeholder influence, prioritization, and project execution</b> across teams.</p><br><br></li></ul><br><p>Location:</p><br><br>MAR Rabat - 43, Boulevard Ibn Sina, Agdal<br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time2026-08-31<br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p><strong>Overview: </strong></p><br><p>Are you an experienced histology professional with a passion for leadership, operational excellence, and scientific innovation? We are seeking a dynamic and highly motivated Histology scientist to lead our histopathology team and manage the overall laboratory operations within the Functional Immunology and Innovative Technology Group. In this senior role, you will oversee the day-to-day management of a skilled histotechnology team, ensuring the highest standards of quality, efficiency, and regulatory compliance in support of immunology drug discovery programs. Your responsibilities will span from histotechnology laboratory work, team leadership, workflow optimization, resource planning, quality management systems, and cross-functional collaboration with pathologists, scientists, and study directors. You will serve as the primary technical and operational authority for the lab, championing a culture of continuous improvement, scientific rigor, and professional development. If you thrive in a fast-paced, multidisciplinary research environment and are ready to lead a high-performing team at the forefront of translational science, we encourage you to apply.</p><br><p><strong>Responsibilities:</strong></p><br><p><strong>Histotechnology: </strong>Participate in the accessioning, grossing, embedding, processing of traditional histological tissue samples as well as novel complex in vitro model samples.</p><br><p><strong>Team Leadership & Personnel Management</strong>: Directly supervise, mentor, and develop a team of histotechnologists and laboratory technicians. Conduct performance evaluations, establish individual development plans, oversee scheduling and workload allocation, and foster a collaborative, inclusive, and psychologically safe team culture.</p><br><p><strong>Workflow Oversight & Operational Management</strong>: Plan, coordinate, and prioritize laboratory workflows to ensure timely delivery of histological services in support of drug discovery and translational research programs. Monitor laboratory capacity and adjust resource allocation as needed to meet project milestones and organizational objectives. Be the point of contact for troubleshooting the newly implemented laboratory management information system employed in the laboratory (SampleManger).</p><br><p><strong>Quality Assurance & Regulatory Compliance</strong>: Establish, maintain, and continuously improve quality management systems, including SOPs, quality control protocols, and laboratory metrics.</p><br><p><strong>Resource & Budget Management</strong>: Oversee procurement, maintenance, and qualification of laboratory equipment, reagents, and consumables.</p><br><p><strong>Training & Mentorship</strong>: Provide technical training in histological techniques including tissue trimming, processing, embedding, FFPE and cryosectioning, routine and special staining, and advanced molecular tissue-based assays.</p><br><p><strong>Laboratory Safety</strong>: Enforce safe handling of hazardous chemicals, biological specimens, and sharp instruments. Lead incident investigations, and corrective action implementation in compliance with EHS policies.</p><br><p><strong>Cross-Functional Collaboration & Scientific Support</strong>: Partner with pathologists, research scientists, and program managers to understand project needs and deliver tailored histological solutions.</p><br><p><strong>Continuous Improvement & Innovation</strong>: Identify and implement improvements to existing workflows, technologies, and methodologies. Evaluate and qualify new platforms and reagents, and champion the adoption of emerging histological and digital pathology technologies aligned with the group's scientific strategy.</p><br><br>Qualifications<br><br><p><strong>Basic Qualifications</strong>:</p><br><p>BS or equivalent education with typically 7 or more years of experience</p><br><p>MS or equivalent education with typically 5 or more years of experience</p><br><p>Demonstrated experience in histotechnology science, managing laboratory personnel, including performance management, scheduling, and staff development</p><br><p><strong>Preferred Qualifications</strong>:</p><br><p>Histotechnologist (HTL) or Histotechnician (HT) certification (ASCP) required; HT/HTL (ASCP) in good standing preferred</p><br><p>Comprehensive technical proficiency in tissue grossing, FFPE and OCT processing, embedding, sectioning, routine H&E, and special histochemical staining</p><br><p>Experience developing, validating, and implementing standard operating procedures (SOPs), quality control programs, and regulatory/compliance frameworks (e.g., GLP, ISO)</p><br><p>Familiarity with advanced molecular histology platforms (e.g., spatial transcriptomics) and laboratory information management systems (LIMS) such as Sample Manager or equivalent</p><br><p><strong>Other Desirable Attributes:</strong></p><br><p>Proven leadership and people management skills with an ability to motivate, mentor, and develop a high-performing technical team</p><br><p>Strong organizational skills with exceptional attention to detail and the ability to manage competing priorities in a deadline-driven environment</p><br><p>Demonstrated commitment to laboratory safety, regulatory compliance, and adherence to institutional policies and documentation standards</p><br><p>Effective communicator with the ability to collaborate cross-functionally with pathologists, scientists, operations, and senior leadership</p><br><p>Strategic thinker with a continuous improvement mindset and the ability to drive process optimization and innovation initiatives</p><br><p>Consistent track record of delivering high-quality, reproducible results within resource and timeline constraints</p><br><p>Excellent oral and written communication skills, including experience preparing technical reports, and presentations</p><br><p>Independent, analytical, and solutions-oriented with a demonstrated ability to navigate ambiguity and drive decisions in a complex research environment</p><br><p>Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, OneNote) and laboratory data management tools</p><br><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our short-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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Leads one or more platform teams; defines tactical and key strategic elements for middleware evolution serving multiple consumers. Accountable for performance, cost control, and reliability outcomes; escalations for distributed debugging and upgrade safety. Drives significant cross-team improvements to observability, SLOs, and resilience patterns. Engages stakeholders inside and outside the group; socializes migration plans and adoption playbooks.<br><p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p><br><p>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p><br><p>We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing <u>accommodation-request_mb@oracle.com</u> or by calling 1-888-404-2494 in the United States.</p><br><p>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><br><br>Responsibilities:<br><p><strong>Key Responsibilities</strong></p><br><p><strong>Platform Software Development:</strong></p><br><ul><li><p>Lead multiple platform teams to standardize middleware patterns and client libraries used by several consumer teams.</p><br></li><li><p>Establish group-level guardrails for APIs/SDKs, deprecation strategies, and upgrade playbooks; track adoption and risk.</p><br></li><li><p>Sponsor shared observability frameworks and capacity models across teams; review error-budget posture and corrective actions.</p><br></li></ul><p><strong>Software Development and Coding - Design, Testing, and Optimization:</strong></p><br><ul><li><p>Leads teams and provides technical recommendations and guidance in designing software solutions and identifying, analyzing and ensuring alignment with requirements.</p><br></li><li><p>Manages the execution of processes to develop and guide new software features and enhancements following design specifications, ensuring accessibility, and to develop documents to clarify software design and code.</p><br></li><li><p>Leads code and/or functional reviews to drive improvements across a project.</p><br></li><li><p>Leads and reviews teams to conduct debugging and troubleshooting to identify and fix software issues across multiple components or functional areas.</p><br></li><li><p>Provides teams guidance to implement software testing (e.g., functional and non-functional), quality assurance processes, software error logging, monitoring, and observability for effective debugging.</p><br></li><li><p>Utilizes an analytic approach to conduct performance profiling and optimization of coding.</p><br></li><li><p>Leads teams in troubleshooting and resolving issues related to application programming interface (API) functionality and integration.</p><br></li><li><p>Leads teams to implement API versioning, lifecycle, and interoperability strategies.</p><br></li></ul><p><strong>Software Architecture - Software System Structural Design:</strong></p><br><ul><li><p>Leads teams to design and develop software, systems, and services.</p><br></li><li><p>Acts as a role model to provide technical guidance and domain expertise in software architecture decisions and best practices.</p><br></li><li><p>Leads teams to conduct periodic reviews and ensures adherence to architectural framework(s) and internal development practices and standards.</p><br></li><li><p>Collaborates with cross-functional teams to align and build software architecture with business and/or customer goals and priorities in focus.</p><br></li><li><p>Leads teams to implement performance optimization and scalability strategies in software design.</p><br></li><li><p>Impacts teams to conduct regular technology research and evaluation for architectural enhancements.</p><br></li></ul><p><strong>Issue/Defect Collaboration - Software Products Support:</strong></p><br><ul><li><p>Collaborates with stakeholders and external clients and/or partners to understand customer issues and align solutions.</p><br></li><li><p>Leads team(s) to provide technical guidance and appropriately prioritize support to customers regarding reported issues.</p><br></li><li><p>Acts as a role model for teams to advocate for customers' interests and suggests product enhancements based on feedback.</p><br></li><li><p>Develops, modifies, and executes policies to ensure customer satisfaction through timely resolution of issues and effective communication.</p><br></li><li><p>Leads teams through processes for handling customer issues and/or defects handling and directs them to training opportunities as needed.</p><br></li><li><p>Manages the investigation and troubleshooting of complex product maintenance issues to ensure customer agreement on short- and long-term solutions.</p><br></li></ul><p><strong>Practices and Standards Compliance - Security and Compliance:</strong></p><br><ul><li><p>Collaborates with teams and other stakeholders within and outside of group to establish, follow, and enforce documented security criteria, development industry best practices and processes, and coding standards.</p><br></li><li><p>Ensures clarity of teams' operational objectives for adherence to broad acceptance criteria.</p><br></li><li><p>Implements moderately complex secure software development practices requiring information gathering and analysis to prevent security vulnerabilities.</p><br></li></ul><p><strong>Development Operations - System Maintenance:</strong></p><br><ul><li><p>Leads teams in performing periodic maintenance and testing operations for systems that require upgrading or patching (e.g., for critical vulnerabilities).</p><br></li><li><p>Delegates assignments to teams to implement and evolve standard operating procedures (SOP) for development and for driving improvements, ensuring automation, testing, and debugging of systems to ensure service/product availability, health, support, and reliability.</p><br></li></ul><p><strong>Core Responsibilities</strong></p><br><p><strong>Planning & Execution:</strong></p><br><ul><li><p>Manages multiple medium- to large-scale projects or initiatives across teams, ensuring timelines, deliverables, and budgets when applicable are monitored and met. Provides direction to teams on project work, setting priorities, and aligning with business needs. Guides teams on adjusting plans to accommodate resource or timeline changes.</p><br></li></ul><p><strong>Collaboration & Partnership:</strong></p><br><ul><li><p>Drives cross-functional partnerships to align expectations and shared objectives across multiple teams. Coaches team members to develop strategic relationships with business leaders, stakeholders, and external partners to foster collaboration and long-term success. Promotes inclusivity by actively seeking and listening to diverse perspectives, ensuring others feel heard and respected.</p><br></li></ul><p><strong>Problem Solving:</strong></p><br><ul><li><p>Provides direction to multiple teams on addressing complex operational and/or technical issues as well as providing guidance on analyzing complex data and/or information to identify solutions. Reviews and provides insights into unresolved or critical issues, helping the team to identify potential solutions.</p><br></li></ul><p><strong>Continuous Learning:</strong></p><br><ul><li><p>Models engaging in continuous learning to deepen expertise and stay ahead of industry trends, integrating best practices into strategic planning. Leverages feedback to drive personal and team skill improvements. Identifies skill gaps across teams, and empowers team members to pursue learning and knowledge sharing opportunities that build their expertise in new areas and coaches them to apply learnings to advance the organization.</p><br></li></ul><p><strong>Continuous Improvement:</strong></p><br><ul><li><p>Drives team to collaborate on, develop, and implement ideas to increase the efficiency and effectiveness of processes, protocols, and workflows within and across teams, providing oversight. Guides team to adopt new ideas for alternative approaches and methods and encourages feedback for continued improvement.</p><br></li></ul><p><strong>Performance and Development:</strong></p><br><ul><li><p>Drives performance across teams by providing feedback and coaching in alignment with performance management processes, guidelines, and expectations. Discusses development goals with team members, shares opportunities to facilitate career development, and ensures individual goals are aligned with broader organizational goals. Develops and manages talent acquisition pipeline by leading candidate interviews, monitoring promotion eligibility, and/or orchestrating talent resources.</p><br></li></ul><br>Qualifications:<br><p>Career Level - M3</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Summary: The Senior Health Information System Officer will lead the design, implementation, and management of monitoring, evaluation, and learning activities under the STRIDES Morocco Activity . The position is responsible for developing and overseeing the project's MEL framework, indicator tracking systems, and data quality assurance processes, ensuring that data is accurately collected, analyzed, and reported against agreed targets. The HIS Officer III will synthesize project data to inform adaptive management decisions and support evidence-based program adjustments. Working closely with the project team and donor, the position will lead the preparation of performance reports and contribute to workplan development and donor reporting requirements. The position will also lead the design and implementation of activities focusing on enhancing capacity in data collection, analysis and reporting for actionable disease prevention and response decision making in Morocco. The HIS Officer III provide mentorship and capacity building support to staff and in-country partners on HIS and MEL approaches. Accountabilities: Leads the design and rollout of the project's MEL framework, including the development and finalization of the Performance Monitoring Plan in coordination with the project team and donor. Provides technical direction and guidance to project staff on health information systems, data management, and MEL in line with project expected outcomes. Leads activities focused on strengthening multisectoral health data management systems for timely, reliable, and actionable surveillance and outbreak information, such as improving data review and analysis, improving accessibility and interoperability of human and animal health surveillance data, and improving effective use of infectious disease information systems at health facilities and laboratories Leads the design and implementation of baseline, midline, and endline assessments and evaluations as required under the project workplan. Develops and maintains a data quality assurance system, including standard operating procedures for data collection, entry, cleaning, and reporting. Synthesizes and analyzes project data to identify trends, inform adaptive management decisions, and support evidence-based program adjustments. Develops technical briefs, guidelines, and other materials to document best practices, findings, and recommendations. Leads the development and management of project indicator tracking systems, ensuring all indicators are accurately captured, updated, and reported against agreed targets. Oversees the development and maintenance of data collection tools, databases, and reporting templates to ensure consistency and accuracy across all project activities. Coordinates with technical staff to ensure MEL data informs workplan development, activity design, and adaptive management decisions. Prepares data visualizations and dashboards to communicate project progress to internal and external audiences. Leads the day-to-day implementation of HIS and MEL activities under the STRIDES Morocco workplan and tracks delivery of outputs against agreed timelines. Directly supervises the MEL Officer, providing technical guidance, support, and performance oversight, and reviews and validates data and reports before submission. Provides mentorship and capacity building to supervised staff and in-country partners on HIS and MEL approaches. Leads the preparation of quarterly and annual performance reports, ensuring accurate and timely submission of indicator data to the donor. Contributes to the development and review of annual workplans and all donor reporting requirements. Identifies and escalates technical issues to senior project staff as needed Applied Knowledge & Skills: In-depth knowledge of health information systems, data management, and MEL approaches in a public health context. Familiarity with Morocco's national health information systems and relevant government reporting frameworks. Strong analytical skills with the ability to interpret data, identify errors, and prepare clear reports. Proficiency in dashboard development, data management and analytic software e.g., MS Excel, MS Power BI, Tableau, SAS, SPSS, Stata. Excellent organizational and project management skills. Strong written and verbal communication skills in Arabic, French and English; professional proficiency in both languages is required. Ability to work collaboratively with diverse teams and government counterparts. Ability to solve problems and implement corrective action as needed. Technology to be Used: Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment. Travel Requirements: 10% - 25% The expected hiring salary range for this role is MAD 300,000 - 500,000 annually for gross salary. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, market pay, and budget. This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time. FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law. Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Master's Degree or its International Equivalent in Health Informatics, Public Health, Epidemiology, Statistics, Information Systems, or a Related Field. Project Management (PM) Certification preferred. Experience: Typically requires 6+ years of relevant experience in health information systems, monitoring and evaluation, data management, or a related technical area. Demonstrated experience designing and implementing MEL frameworks, indicator tracking systems, and data quality assurance processes in a public health or global health security context. Experience with health data collection, analysis, and reporting tools and platforms, including electronic health information systems. Prior work experience in a non-governmental organization (NGO), government agency, or private organization. Experience working on USG-funded programs preferred. Familiarity with Morocco's health information system landscape and national data reporting structures preferred. Professional proficiency in Arabic and French and E nglish is required.</p><p></p></section>
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<p>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><br><br><p>Would you like to become part of the world's most international company in the world?</p><br><br><p>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><br><br><p>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express</p><br><br><strong>ABOUT THE ROLE :</strong><p><em>Ensure the execution and monitoring of customs clearance support activities in line with DHL standards, regulatory requirements and transit time commitments, by supporting customs declaration processes before and after submission and coordinating closely with customs authorities and internal stakeholders.</em></p><br><br><strong>YOUR TASKS :</strong><ul><li>Monitor customs clearance declarations upon submission with a strong focus on clearance lead time and BOS performance.</li><li>Update shipment clearance status in the system within 30 minutes of identification for released, inspected, held, rejected, stopped or confiscated shipments.</li><li>Update all shipments rejected by Customs immediately with the appropriate system status.</li><li>Maintain accurate and timely updates of standard customs clearance messages for held and released shipments.</li><li>Inform the Bonded Area team as soon as Customs Release Documents are acknowledged to enable timely delivery preparation.</li><li>Perform customs inspection visits when required by customs authorities.</li><li>Ensure all required work streams are completed on time and within defined quality standards.</li><li>Communicate clearly and accurately with internal and external stakeholders to ensure consistent and compliant information sharing.</li><li>Coordinate with customs authorities and internal functions under the supervision of the Customs Runner Team Leader.</li><li>Hand over customs release documents and duty details to the billing team promptly.</li><li>Manage urgent and priority clearance cases and ensure timely escalation when needed.</li><li>Provide operational support to customs declarants, backliners, frontliners and data entry agents when required.</li><li>Promote collaboration, multi-skilling and ASONE spirit across customs and operations teams.</li><li>Comply strictly with customs regulations, DHL compliance rules and security standards.</li></ul><strong>YOUR PROFILE :</strong><p>*Relevant qualification in Transport, Logistics or Customs (or Customs Declarant equivalent). Minimum 1 year of experience in customs clearance activities within the transport, logistics or import/export industry. Good command of <strong>French</strong>, spoken and written. Strong communication skills and ability to interact effectively with customs authorities and internal stakeholders. Good knowledge of customs practices, procedures and regulatory requirements. Basic computer and systems skills.</p><br><br><p><strong>Competencies:</strong><br>Analysis: Ability to break down problems, interpret information accurately and draw sound conclusions.<br>Planning & Organizing: Sets priorities and manages tasks efficiently to meet clearance and transit deadlines.<br>Decision Making: Makes timely, compliant and well-judged decisions, even under pressure.<br>Results Orientation: Focuses on meeting clearance KPIs, BOS targets and service quality standards.<br>Teamwork: Works cooperatively with gateway, operations and customs teams to achieve shared objectives.<br>Accountability: Acts responsibly, complies with customs and DHL policies, and can be relied upon to meet commitments.<br>Self‑Management: Remains calm, focused and effective in urgent or demanding situations.</p><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Activities: Experience an extraordinary and unique adventure within a large industrial group, combined with the agility and autonomy of an SME. Contract Type: Local, Permanent. Your Role: The Quality System Coordinator is responsible for supporting and assisting in the implementation of the Integrated Management System within the company. Their main role is to collaborate closely with the Quality System Manager to ensure compliance with standards and regulatory requirements, as well as the continuous improvement of processes. As Quality Coordinator, your responsibilities will be as follows*: Assist in the implementation and monitoring of the IMS: Participate in the creation and implementation of the company's QMS and ensure the monitoring of procedures, policies, and reference documents related to quality. Monitor quality performance indicators: Collect and analyze data and quality performance indicators. Prepare reports and dashboards for the Quality System Manager. Participate in internal and external audits: Collaborate in the preparation and execution of internal and external audits, contribute to the identification of discrepancies and non-conformities, and propose corrective and preventive actions. Manage quality documents: Ensure the management and updating of quality documents, such as procedures, work instructions, and forms. Ensure that documents are accessible, up-to-date, and compliant with regulatory requirements. Awareness and training: Participate in raising employee awareness of quality issues and QMS requirements. Collaborate in the implementation of training programs and workshops to improve the understanding and application of quality principles. Follow up on corrective and preventive actions: Monitor corrective and preventive actions resulting from audits, non-conformities, and customer complaints. Ensure their timely implementation and effectiveness. Required skills and knowledge: Hold a Bac+2/3 (2-3 years of higher education) in quality or equivalent; Have at least 3 years of experience in an industrial environment and in a similar position; Solid knowledge of quality tools; Knowledge of ISO 9100 or EN9100, ISO 14001, and ISO 50001 standards; Knowledge of manufacturing processes; Sense of commitment and responsibility; Strong involvement and a desire to learn; Your interpersonal skills, curiosity, and ability to be proactive and innovative will allow you to successfully carry out your missions and thrive in this position. You will work in a dynamic and growing environment. You will benefit from the agility and flexibility of an SME combined with the stability and resources of an international group that has existed for 170 years. You will benefit from a personalized onboarding program upon starting your position.Regular training is provided within a group where career development prospects are rich and diverse. We are committed to an environmental and social (CSR) policy regarding Biodiversity, Diversity & Inclusion, Parenthood, Ethics, and Skills Development. We aim for carbon neutrality by 2050 for all our activities. We have invested 5% of our revenue annually for the past 20 years in innovation for sustainable development. Additional Information: TotalEnergies values diversity, promotes individual growth, and offers equal opportunity careers.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >You must have a Bac+2/3 degree in quality or equivalent; At least 3 years of experience in an industrial environment and in a similar position; Solid knowledge of quality tools; Knowledge of ISO 9100 or EN9100, ISO14001, ISO 50001 standards; Knowledge of manufacturing processes; Sense of commitment and responsibility; Strong involvement and desire to learn; Your interpersonal skills, your curiosity, but also your ability to be proactive and innovative will allow you to carry out your missions successfully and thrive in this position.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Fes Marriott Hotel Jnan Palace is entering a defining chapter in its evolution. As one of the city's most recognized hospitality landmarks, the hotel is embarking on a multi-year transformation designed to elevate the guest experience, strengthen its market positioning, and unlock the full potential of the asset. Through a significant renovation and repositioning journey, the property is poised to redefine its place within the premium hospitality landscape of Morocco's cultural capital. We are seeking an exceptional General Manager to lead this transformation. This role requires a strategic and commercially astute leader who can successfully balance operational excellence, renovation management, stakeholder engagement, and long-term brand positioning while maintaining strong business performance throughout the transition. The successful candidate will bring a strong luxury or upscale hospitality background, a passion for creating memorable guest experiences, and the ability to inspire teams through periods of change. They will possess a refined eye for detail, a deep appreciation for design and storytelling, and the capability to translate a renovation vision into a compelling hospitality experience that resonates with both international travelers and the local community. Working closely with ownership, the future General Manager will play a critical role in shaping the hotel's next era - driving innovation, enhancing the property's competitive position, and ensuring the hotel emerges from its transformation as a flagship destination within the Moroccan hospitality market.</p><p>What You Will Do</p><ul><li>Strategic & Commercial Leadership<ul><li>Define and execute a clear business strategy to maximise revenue, profitability, and market share within a highly competitive corporate market</li><li>Leverage Marriott s global demand engines while identifying new opportunities across corporate, institutional, and international segments</li><li>Drive performance across all revenue streams, with a strong focus on RevPAR, rate strategy, and market penetration</li><li>Translate broader brand strategy into a locally relevant and commercially effective plan</li></ul></li><li>Operational Excellence<ul><li>Lead all aspects of hotel operations, ensuring consistent delivery of Marriott brand standards</li><li>Build a culture of accountability and performance across the Executive Committee</li><li>Drive continuous improvement across guest satisfaction, service delivery, and operational efficiency</li></ul></li><li>People & Culture<ul><li>Build and lead a high-performing leadership team, fostering engagement, development, and succession</li><li>Champion a strong service culture aligned with Marriott s values and leadership principles</li><li>Create an environment where associates are empowered, recognised, and motivated to perform</li></ul></li><li>Owner & Stakeholder Management<ul><li>Act as the primary interface with ownership, building trust through transparency, performance, and delivery</li><li>Balance owner expectations with brand standards to drive sustainable, long-term value</li><li>Present clear, data-driven insights on business performance and strategic direction</li></ul></li><li>Market Presence & Brand Representation<ul><li>Establish a strong presence within the Luxembourg market, building relationships with key corporate clients, institutions, and partners</li><li>Represent the property and brand at a local and international level</li><li>Drive visibility, reputation, and positioning within a competitive landscape</li></ul></li></ul><p>Who We re Looking For</p><p>You are an experienced and commercially driven hotel leader with the ability to operate effectively in an international, stakeholder-rich environment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven General Manager or Hotel Manager experience within full-service or upscale hospitality</li><li>Strong commercial acumen, with a track record of driving revenue growth and profitability</li><li>Experience operating in corporate-driven markets and managing diverse customer segments</li><li>Demonstrated ability to lead large, multi-functional teams</li><li>Degree in Hospitality, Business, or a related field preferred</li><li>Strategic thinker with strong execution capability</li><li>Highly credible communicator, able to influence senior stakeholders</li><li>Results-driven with a strong focus on accountability and performance</li><li>Passionate about people leadership and developing high-performing teams</li><li>Agile and adaptable in a dynamic, international environment</li></ul><p></p></section>
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<span></span><p><span>At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.Could you be the full-time Supplier Quality Assurance (SQA) Engineer in Fez we’re looking for?</span></p><br><p><span><strong>Your future role :</strong></span></p><br>
<p><span>Take on a new challenge and apply your quality assurance and supplier management expertise in a new cutting-edge field. You’ll work alongside collaborative, detail-oriented, and innovative teammates.You'll play a pivotal role in ensuring the quality and performance of our suppliers, helping to deliver exceptional products and services to our customers. Day-to-day, you’ll work closely with teams across the business (such as Supply Chain, Engineering, and Production teams), lead the resolution of supplier-related non-conformities, and drive continuous improvement initiatives, and much more.You’ll specifically take care of managing non-conformities, containment actions, and supplier quality performance, but also provide leadership for incoming inspection activities.We’ll look to you for:Managing day-to-day non-conformity reporting and ensuring timely communication with suppliers.Driving corrective and preventive action plans with suppliers to address quality issues.Establishing and managing supplier improvement roadmaps for underperforming suppliers.Organizing supplier retrofits and quality wall implementation when necessary.Ensuring effective inspection of low-critical parts and maintaining control plan sustainability.Collaborating with incoming inspectors to ensure compliance of purchased products and parts.Monitoring and publishing KPIs to identify opportunities for performance improvement.Facilitating reviews and site visits with suppliers to address top issues and foster continuous improvement.</span></p><br>
<p><span><br><strong>All about you : </strong></span></p><br>
<p><span>We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:Master’s degree in Quality, Engineering, or equivalent.Experience managing supplier relationships is a plus.Familiarity with SAP or similar computer applications.Knowledge of the 8D methodology for problem-solving.Strong collaborative, persuasive, and resilient mindset.Ability to manage and analyze data to drive performance improvement.Understanding of quality control processes and continuous improvement techniques.</span></p><br>
<p><span><br><strong>Things you’ll enjoy</strong> : </span></p><br>
<p><span>Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:Enjoy stability, challenges, and a long-term career free from boring daily routines.Work with new security standards for rail signalling.Collaborate with transverse teams and helpful colleagues.Contribute to innovative projects that make a difference.Utilise our inclusive and flexible working environment.Steer your career in whatever direction you choose across functions and countries.Benefit from our investment in your development through award-winning learning opportunities.Progress towards leadership roles or other areas of interest.Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage.</span></p><br><p><span>You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!</span></p><br>
<p><span><br><strong>Important to note</strong>As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.</span></p><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We're looking for a dynamic and results-driven Technical Sales Representative to join our team in Agadir-Ida-Outanane, Morocco. In this role, you'll be the bridge between our innovative technical solutions and our valued customers, combining your sales expertise with deep product knowledge to drive business growth and customer satisfaction. This position offers an exciting opportunity to make a meaningful impact in a fast-paced, collaborative environment where your technical acumen and sales skills will be equally valued.</p><p>Initiate and maintain strategic relationships with existing and prospective customers through regular field visits, sales calls, and virtual consultations to understand their needs and position tailored solutions</p><p>Deliver comprehensive product information and technical expertise to customers, demonstrating a thorough understanding of our offerings and their applications in real-world scenarios</p><p>Develop and execute annual trial and demonstration plans to showcase new products and solutions that align with customer requirements and market opportunities</p><p>Provide innovative technical solutions to complex customer challenges while maintaining transparent communication with internal product and technical teams</p><p>Develop and implement strategic sales action plans to achieve annual sales targets, revenue goals, and margin objectives while maintaining detailed records and forecasts</p><p>Conduct approximately 70% of your time in field-based activities within your assigned territory, building relationships and identifying growth opportunities</p><p>Analyze market trends, customer feedback, and competitive landscape to inform strategic recommendations and support business development initiatives</p><p>Collaborate with cross-functional teams including product specialists, engineers, and customer success to ensure seamless customer experiences and successful project outcomes</p><p>Prepare and deliver compelling presentations and product demonstrations that effectively communicate value propositions to diverse customer audiences</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><b>Required Qualifications:</b></li><li>Bachelor's degree in a relevant discipline (such as Agriculture, Horticulture, Engineering, or related field) or equivalent professional experience demonstrating technical competency</li><li>Proven sales experience with a demonstrated track record of implementing market development plans and achieving profitable growth</li><li>Strong written and verbal communication skills with the ability to articulate complex technical concepts to diverse audiences</li><li>Technical product knowledge and crop/solution management expertise relevant to your industry sector</li><li>Proficiency in sales forecasting, budget management, and financial analysis</li><li>Ability and willingness to work outdoors and in various environmental conditions as required by the role</li><li>Valid driver's license and willingness to travel regularly within the assigned territory</li><li>Proficiency with CRM software, Microsoft Office Suite, and sales management tools</li><li><b>Preferred Qualifications:</b></li><li>Established experience within the agricultural, horticultural, or technical sales industry with demonstrated customer relationships</li><li>Knowledge of the Moroccan market, regional agricultural practices, or local business customs</li><li>Experience with territory management and business development in emerging or developing markets</li><li>Certification or advanced training in sales methodologies, technical product training, or industry-specific credentials</li><li>Multilingual capabilities, particularly fluency in French and/or Arabic alongside English</li><li>Experience using data analytics tools to inform sales strategies and customer insights</li><li>Proven ability to identify and cultivate new business opportunities while managing existing accounts</li><li><b>Essential Competencies:</b></li><li>Strong analytical and problem-solving abilities with a detail-oriented approach to customer challenges</li><li>Exceptional organizational and time management skills with the ability to manage multiple priorities effectively</li><li>Resilience and adaptability in a dynamic, goal-oriented sales environment</li><li>Collaborative mindset with the ability to work effectively with internal teams and external stakeholders</li><li>Customer-focused approach with genuine empathy and commitment to long-term relationship building</li><li>Assertiveness and decisiveness in negotiations while maintaining professional integrity and transparency</li></ul><p></p></section>
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<p><strong>Pre-Sales & Solution Design:</strong></p><br><p>• Act as the technical authority for LenelS2 and Honeywell Security portfolios including:</p><br><p>o Access Control Systems (ACS)</p><br><p>o Video Management Systems (VMS)</p><br><p>o Intrusion Detection Systems (IDS)</p><br><p>o Integrated Security Platforms</p><br><p>• Design end-to-end security architectures aligned with customer requirements, standards, and regulatory compliance.</p><br><p>• Perform value engineering, ensuring optimal technical and commercial solutions.</p><br><p><strong>Sales & Customer Engagement:</strong></p><br><p>• Partner closely with sales teams to support opportunity qualification, bid strategy, and deal closure.</p><br><p>• Deliver technical presentations, demonstrations, and proof-of-concepts (POCs) to customers, consultants, and partners.</p><br><p>• Respond to RFPs/RFQs, prepare compliance matrices, technical clarifications, and deviations.</p><br><p>• Build and maintain strong relationships with consultants, system integrators, and end users. Lead technical discovery sessions, site assessments, and requirement analysis.</p><br><p>• On quarterly basis, conduct live and digital events for customers (products sales certification training, webinars & NPI presentations)</p><br><p>Technical Leadership & Enablement:</p><br><p>• Serve as a mentor and technical escalation point for other application engineers.</p><br><p>• Support partners and internal teams through training, solution workshops, and best-practice sharing.</p><br><p>• Stay current on product roadmaps, cybersecurity requirements, and industry trends.</p><br><p><strong>Service Coordination:</strong></p><br><p>· Support the Services Sales team in preparing proposals, quotations, and tender documents.</p><br><p>· Keep a record of all potential service customers in the META region (SUSP, training, PES, CS, and Embedded services)</p><br><p>· Ensure timely review, approval, and submission of proposals in alignment with company policies.</p><br><p>· Maintain an accurate record of all opportunities, quotes, and pipeline updates in the NEX system.</p><br><p>· Coordinate with field service manager and sales teams for approvals, pricing, and compliance.</p><br><p>· Track project and contract status to ensure timely execution and closure.</p><br><p>· Serve as a point of contact for customers regarding service quotation updates, documentation, and project coordination.</p><br><p><strong>Training Coordination:</strong></p><br><p>· Plan and coordinate internal and external training programs (onsite and virtual).</p><br><p>· Keep track of all customers training records with regards to the number of certified engineers and certification validity.</p><br><p>· Follow up with all VARs and make sure that their certification requirements are being met.</p><br><p>· Ensure all VAR engineers are trained, and their certification is renewed annually and up to date with the latest release of the software.</p><br><p>· Manage logistics such as scheduling, venue arrangements, and materials.</p><br><p>· Coordinate all on demand and scheduled trainings for the entire META region.</p><br><p>· Maintain accurate training records and track compliance requirements.</p><br><p>· Keep track of all training revenues and ensure that the sales targets are being met every year.</p><br><p>· Gather and evaluate information from employees and management on previous training to identify weaknesses and areas that need additional training.</p><br><p>· Market company training programs to customers and provide information on benefits to encourage participation</p><br><p><strong>Commercial Excellence:</strong></p><br><p>· Develop and maintain weekly, monthly, and quarterly commercial performance reports.</p><br><p>· Track revenue, margin, order intake, pipeline, backlog, and forecast accuracy.</p><br><p>· Analyze sales KPIs including win rates, conversion ratios, pricing trends, and customer segmentation.</p><br><p>· Provide variance analysis against targets, budgets, and prior year performance.</p><br><p>· Design and manage dashboards using tools such as Power BI, Tableau, or CRM analytics.</p><br><p>· Automate reporting processes to improve accuracy and efficiency.</p><br><p>· Ensure data integrity and consistency across all business units</p><br><p>· Support Field Service managers with service pipeline tracking and forecast consolidation.</p><br><p>· Analyze forecast gaps and risk opportunities.</p><br><p>· Monitor sales cycle duration and deal progression metrics.</p><br><p>· Align reporting standards across regions and business units.</p><br><br><span>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.</span><br>Responsibilities:<br><p><strong>Pre-Sales & Solution Design:</strong></p><br><p>• Act as the technical authority for LenelS2 and Honeywell Security portfolios including:</p><br><p>o Access Control Systems (ACS)</p><br><p>o Video Management Systems (VMS)</p><br><p>o Intrusion Detection Systems (IDS)</p><br><p>o Integrated Security Platforms</p><br><p>• Design end-to-end security architectures aligned with customer requirements, standards, and regulatory compliance.</p><br><p>• Perform value engineering, ensuring optimal technical and commercial solutions.</p><br><p><strong>Sales & Customer Engagement:</strong></p><br><p>• Partner closely with sales teams to support opportunity qualification, bid strategy, and deal closure.</p><br><p>• Deliver technical presentations, demonstrations, and proof-of-concepts (POCs) to customers, consultants, and partners.</p><br><p>• Respond to RFPs/RFQs, prepare compliance matrices, technical clarifications, and deviations.</p><br><p>• Build and maintain strong relationships with consultants, system integrators, and end users. Lead technical discovery sessions, site assessments, and requirement analysis.</p><br><p>• On quarterly basis, conduct live and digital events for customers (products sales certification training, webinars & NPI presentations)</p><br><p>Technical Leadership & Enablement:</p><br><p>• Serve as a mentor and technical escalation point for other application engineers.</p><br><p>• Support partners and internal teams through training, solution workshops, and best-practice sharing.</p><br><p>• Stay current on product roadmaps, cybersecurity requirements, and industry trends.</p><br><p><strong>Service Coordination:</strong></p><br><p>· Support the Services Sales team in preparing proposals, quotations, and tender documents.</p><br><p>· Keep a record of all potential service customers in the META region (SUSP, training, PES, CS, and Embedded services)</p><br><p>· Ensure timely review, approval, and submission of proposals in alignment with company policies.</p><br><p>· Maintain an accurate record of all opportunities, quotes, and pipeline updates in the NEX system.</p><br><p>· Coordinate with field service manager and sales teams for approvals, pricing, and compliance.</p><br><p>· Track project and contract status to ensure timely execution and closure.</p><br><p>· Serve as a point of contact for customers regarding service quotation updates, documentation, and project coordination.</p><br><p><strong>Training Coordination:</strong></p><br><p>· Plan and coordinate internal and external training programs (onsite and virtual).</p><br><p>· Keep track of all customers training records with regards to the number of certified engineers and certification validity.</p><br><p>· Follow up with all VARs and make sure that their certification requirements are being met.</p><br><p>· Ensure all VAR engineers are trained, and their certification is renewed annually and up to date with the latest release of the software.</p><br><p>· Manage logistics such as scheduling, venue arrangements, and materials.</p><br><p>· Coordinate all on demand and scheduled trainings for the entire META region.</p><br><p>· Maintain accurate training records and track compliance requirements.</p><br><p>· Keep track of all training revenues and ensure that the sales targets are being met every year.</p><br><p>· Gather and evaluate information from employees and management on previous training to identify weaknesses and areas that need additional training.</p><br><p>· Market company training programs to customers and provide information on benefits to encourage participation</p><br><p><strong>Commercial Excellence:</strong></p><br><p>· Develop and maintain weekly, monthly, and quarterly commercial performance reports.</p><br><p>· Track revenue, margin, order intake, pipeline, backlog, and forecast accuracy.</p><br><p>· Analyze sales KPIs including win rates, conversion ratios, pricing trends, and customer segmentation.</p><br><p>· Provide variance analysis against targets, budgets, and prior year performance.</p><br><p>· Design and manage dashboards using tools such as Power BI, Tableau, or CRM analytics.</p><br><p>· Automate reporting processes to improve accuracy and efficiency.</p><br><p>· Ensure data integrity and consistency across all business units</p><br><p>· Support Field Service managers with service pipeline tracking and forecast consolidation.</p><br><p>· Analyze forecast gaps and risk opportunities.</p><br><p>· Monitor sales cycle duration and deal progression metrics.</p><br><p>· Align reporting standards across regions and business units.</p><br><br>Qualifications:<br><p>• Bachelor’s degree in engineering (Electrical, Electronics, Computer, or related field).</p><br><p>• Proficient in Arabic and English language</p><br><p>• 8+ years of experience in security systems pre-sales / application engineering.</p><br><p>• Strong hands-on experience with:</p><br><p>o Honeywell Security products (ACS, VMS, Intrusion, integration platforms)</p><br><p>o Third party security systems</p><br><p>• Proven experience in large-scale, multi-site, and integrated security projects.</p><br><p>• Experience working with consultants, EPCs, and system integrators in Egypt and Africa Region</p><br><p><strong>We value:</strong></p><br><p>• Excellent presentation, communication, and stakeholder management skills.</p><br><p>• Ability to work independently and manage multiple opportunities simultaneously.</p><br><p>We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</p><br><p><strong>Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!</strong><br><strong>#TheFutureIsWhatWeMakeIt</strong></p><br> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><span><span><span><b>About Four Seasons:</b></span></span></span></p><br><br><p><span><span><span>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. <br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</span></span></span></p><br><br><br><p><span><span><span><b>About the location:</b></span></span></span></p><br><br><p><span><span><span>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.</span></span></span></p><br><br><br><p><span><span>To contribute to the provision of a progressive Human Resources service that satisfies employee perceptions of a leading employer, and the operational requirements of the business.</span></span></p><br><br><br><p><span><span>Main Duties and Responsibilities:</span></span></p><br><br><p><span><span>· The ability to maintain the HR System including input, output and report processing. Also to cross-train the mi</span></span><span><span>ddle management about HR processes.</span></span></p><br><br><p><span><span>· The ability to maintain details in all aspects of work including, but not limited to, data input and maintenance of records in various areas.</span></span></p><br><br><p><span><span>· The ability to generate all required local reports and required by home office.</span></span></p><br><br><p><span><span>· The ability to process with payroll cycle and maintain confidential information and to properly document information for payroll and audit purposes, i.e. new hire, personal information, wage changes, termination, promotion, etc.</span></span></p><br><br><p><span><span>· The ability to maintain friendly, cordial relations with all employees.</span></span></p><br><br><p><span><span>· The ability to attend and participate in employee functions as expected, representing Human Resources and the Hotel accordingly both on and off hotel property.</span></span></p><br><br><p><span><span>· The ability to keep accurate records for national insurance enrollment.</span></span></p><br><br><p><span><span>· The ability to provide assistance relating to employee relations such as direct line committee organization, employee communication, events and meetings</span></span></p><br><br><p><span><span>· The ability to possess a high level of professionalism and integrity while maintaining the confidentiality of the office.</span></span></p><br><br><p><span><span>· The ability to respond properly in any hotel emergency or safety situation.</span></span></p><br><br><p><span><span>· The ability to perform other tasks or projects as assigned by hotel management and staff.</span></span></p><br><br><p><span><span>· The ability to administer and train employees on behalf of Human Resources local labor process and Four Seasons P&C policies.</span></span></p><br><br><p><span><span>· The ability to conduct quarterly Visa audits, trace expiration and make corrections.</span></span></p><br><br><p><span><span>· The ability to produce the accident report for home office.</span></span></p><br><br><p><span><span>· To assist in the administrations of the Employee and Management opinion survey</span></span></p><br><br><p><span><span>· To assist the management team with disciplinary issues and process.</span></span></p><br><br><p><span><span>· The ability to actively support the Safety and Direct line Committee.</span></span></p><br><br><p><span><span>· The ability to administer the employee performance and salary review program.</span></span></p><br><br><p><span><span>· The ability to assist in the annual performance review cycle.</span></span></p><br><br><p><span><span>· The ability to assist management and line employees with any concerns or questions.</span></span></p><br><br><p><span><span>· The ability to administer the Pension Plan and to be the Arbiter for the hotel’s group life scheme.</span></span></p><br><br><p><span><span>· The ability to prepare the monthly/quarterly/annual HR dashboard including all critical KPI</span></span></p><br><br><p><span><span>· The ability to participate in the rotation of all bulletin board materials.</span></span></p><br><br><p><span><span>· The ability to supervise and coordinate with the cafeteria tam to ensure the best quality of food, cleanliness and service.</span></span></p><br><br><p><span><span>· The ability to ensure that the employee locker room is clean and orderly.</span></span></p><br><br><p><span><span>· The ability to manage of health topics in coordination with the nurse and the house doctor</span></span></p><br><br><br><p><span><span><span><b>What we offer: </b></span></span></span></p><br><br><p><br><span><span><span>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Employee Discount for stays at any Four Seasons worldwide<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</span></span></span></p><br><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<span><strong>Poste :</strong></span><p><span>Votre mission principale est d<strong>'assurer le pilotage et le management d'une partie de la filière, garantissant la performance, la qualité de service et le déploiement des stratégies.</strong></span></p><br><p><span><strong>Il a pour mission clé de développer le middle management (RUM et managers) et de mener l'amélioration continue et la modernisation des opérations.</strong></span></p><br><p><span><strong><u>Les missions:</u></strong></span></p><br><p><br><span>• <strong><u>Management de plusieurs UM ou activités spécifiques :</u></strong></span><br><span>- Décliner les orientations du ROP en priorités opérationnelles pour son périmètre ;</span><br><span>- Coordonner le fonctionnement quotidien pour garantir la continuité de service et le respect des engagements ;</span><br><span>- Définir, avec les RUM, les modalités de mise en œuvre des objectifs opérationnels ;</span><br><span>- Hiérarchiser les priorités en fonction des enjeux de production, de qualité et de service et allouer les ressources ;</span><br><span>- Proposer au ROP les arbitrages opérationnels nécessaires ;</span><br><span>- Veiller à l’application des processus, standards, dispositifs de contrôle et règles de fonctionnement définis par ASM et la maisonmère ;</span><br><span>- Mettre à jour les plans d’action à partir des recommandations issues du suivi de performance ;</span><br><span>- Assurer, si besoin, l’intérim du ROP sur les sujets de pilotage courant.</span></p><br><p><span><strong><u>• Management :</u></strong></span><br><span>- Animer, accompagne et coordonne les RUM de son périmètre ;</span><br><span>- Fixer les objectifs des RUM (entretiens formalisés) en cohérence avec les orientations du ROP ;</span><br><span>- Évaluer la performance des RUM ;</span><br><span>- Analyser avec les RUM les performances individuelles et collectives des équipes et piloter les plans d’action associés ;</span><br><span>- Traiter en premier niveau les situations managériales ou organisationnelles complexes avant escalade au ROP.</span></p><br><p><span>• <strong><u>Développement des équipes :</u></strong></span><br><span>- Développer les compétences de ses équipes : identifier les besoins et suivre la montée en compétence des RUM, managers et collaborateurs avec les tuteurs et supports métier ;</span><br><span>- Participer aux comités RH (augmentations individuelles, sélections, validation de parcours, besoins en renforts…) ;</span><br><span>- Développer et suivre des compétences et du leadership des équipes de middle-management, RUM et managers, et accentuer le développement des talents.</span></p><br><p><span>• <strong><u>Suivi et reporting d’activités :</u></strong></span><br><span>- Suivre et analyser les indicateurs de pilotage de son périmètre ;</span><br><span>- Piloter les KPI et s’assurer de leur appropriation à tous les niveaux des UM concernées ;</span><br><span>- Suivre la capacité de production et identifier les risques de rupture de charge, de souscapacité ou de dérive de performance ;</span><br><span>- Suivre l’avancement des plans d’action opérationnels et s’assurer de leur bonne exécution ;</span><br><span>- Identifier les dérives de performance, les irritants opérationnels, les risques de nonatteinte des objectifs et recommander les actions correctives ;</span><br><span>- Alerter le ROP sur les dysfonctionnements, écarts ou points de vigilance nécessitant arbitrage ;</span><br><span>- Produire un reporting régulier à destination du ROP et de sa hiérarchie ; veiller à la qualité et à la fiabilité des données remontées ;</span><br><span>- Mesurer l’efficacité des actions entreprises et formuler des recommandations d’ajustement.</span></p><br><p><span>•<strong><u> Interaction avec les maisons-mères et les fonctions support :</u></strong></span><br><span>- Assurer le relais d’information ascendant et descendant entre le terrain, le ROP et les fonctions support ASM ;</span><br><span>- Participer pour son périmètre, selon le besoin, aux comités et points de coordination avec les maisons mères ;</span><br><span>- Coordonner les acteurs internes liés à l’activité (supports, Ex-Op, Hyp, etc.) ;</span><br><span>- Coordonner la mise en œuvre des demandes, évolutions, contrôles ou plans d’action émanant des directions métier ou des maisons mères ;</span><br><span>- Animer des points de coordination avec les équipes métier, qualité, Hyp et support aux opérations ;</span><br><span>- Préparer les éléments d’aide à la décision et les supports utiles au ROP pour ses échanges avec les parties prenantes internes et externes ;</span><br><span>- Remonter les alertes, anomalies, risques ou pistes d’optimisation et s’assurer de la diffusion et de l’appropriation des décisions auprès des RUM.</span></p><br><p><span>• <strong><u>Gestion de projet :</u></strong></span><br><span>- Mettre en œuvre les projets transverses confiés par le ROP sur son périmètre ;</span><br><span>- Participer aux missions transversales ASM et maisonmère en lien avec son domaine d’activité ;</span><br><span>- Contribuer à l’identification et à la diffusion des bonnes pratiques au sein de l’entité ;</span><br><span>- Être force de proposition sur les évolutions d’organisation permettant de fluidifier le fonctionnement, réduire les irritants et améliorer la performance durable ;</span><br><span>- Représenter son périmètre dans les comités, groupes de travail ou événements internes</span></p><br><span><strong>Profil recherché :</strong></span><p><span>Expérience <strong>min 4 ans avérée en Direction d’un Centre de contact</strong></span><br><span>• Excellente maitrise de la langue française</span></p><br> </div>
<h2 class="h5">Job description</h2>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails and outgoing calls; Respond , troubleshoot and escalate support requests, including technical issues, via email, phone, chat, scheduled video calls; Maintain regular communication with customers and provide timely updates on open issues and resolutions; Identify, reproduce, and report bugs clearly to Product and Development teams; Gather customer feedback, identify recurring needs, and suggest product improvements to enhance the platform experience; Maintain high service standards by meeting KPIs such as response time, resolution rate, and customer satisfaction; Accurately document all customer interactions in the CRM system; Stay up to date with platform updates, new policies, and industry trends.<br> What you need to succeed in this role: Excellent French and English skills (C1 for both spoken and written); At least 2+ years of experience in Customer Support, SaaS Support, or Technical Support, preferably supporting complex technical solutions similar role is a must ; Strong Excel skills, including VLOOKUP, reporting and data analysis; Excellent problem-solving abilities with a customer-first mindset; Ability to handle multiple tasks and prioritize effectively in a fast-paced environment; High attention to detail and accuracy in managing customer information; Experience with CRM systems; Commitment to delivering high-quality customer service and meeting performance targets; Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with Zendesk is a strong advantage; An analytical mindset with the ability to identify patterns, solve problems, and suggest improvements.<br> Benefits and Perks: Flexible schedule; Inclusive international environment; Compensation in USD; Good bonuses for referring friends Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
<h2 class="h5">Job description</h2>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a L2 Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails, phone calls and chats; Take ownership of technical issues reported by customers and triage them as needed; Analyze and resolve customer inquiries containing technical issues or feedback; Follow procedures for proper escalation to relevant internal teams and key stakeholders; Maintain accurate records of failures, maintenance activities, and bugs; Contribute to and maintain the company’s support knowledge base and related documentation; Ensure compliance with the company’s Service Level Agreements (SLAs); What you need to succeed in this role: Excellent English communication skills (C1 for both spoken and written) ; At least 1–2 years of proven experience in a Technical Support Engineer or Product Support Engineer role; Hands-on experience with Windows and Linux operating systems; Tech-savvy with hands-on experience in hardware troubleshooting; Solid understanding of hardware and software interactions; Experience working with logs and performing data analysis; Strong troubleshooting and problem-solving abilities; Customer-oriented and responsible attitude; Excellent interpersonal skills; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with UAV/UAS systems; Hands-on experience with network-related architecture and cloud-based systems; Experience with and understanding of firewalls and port configuration.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.<br> Internal code: 37Z</span> </div>
<h2 class="h5">Job description</h2>
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<span></span><p>CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.</p><br>
<p>We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.</p><br>
<p>At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise. </p><br>
<p><strong><span>YOUR ROLE</span></strong></p><br> <p><span>At CEVA Logistics, we are looking for a professional to join our global team. This role involves proactive contribution to the strategy for the assigned ethics and compliance sub-function and related program areas. You will be a key partner to the organization, ensuring strategic objectives are met while fostering excellence from an ethics and compliance perspective. </span></p><br> <p><strong><span>WHAT ARE YOU GOING TO DO?</span></strong></p><br> <ul>
<li><span>Provide proactive contribution to the strategy for the assigned ethics and compliance area and suggest continuous improvements to the program. </span></li>
<li><span>Foster effective partnerships and provide timely advice and support to business development initiatives. </span></li>
<li><span>Actively contribute to ensuring the needs of the company's customers are met with excellence regarding ethics and compliance. </span></li>
<li><span>Take accountability for a functional or geographical scope to ensure core program elements are implemented and matured, including: </span><ul>
<li><span>Compliance risk assessment and management. </span></li>
<li><span>Policies, procedures, training, and communications. </span></li>
<li><span>Confidential reporting structures and corporate compliance investigations. </span></li>
<li><span>Third-party risk management and M&A activities. </span></li>
</ul></li>
<li><span>Support the establishment of standards based on global policies, applicable</span><span> laws, and local industry codes. </span></li>
</ul> <p><strong><span>WHAT ARE WE LOOKING FOR?</span></strong></p><br> <ul>
<li><span>University degree in Law and/or Business (or related subject) at least at a Master Level. </span></li>
<li><span>5–7 years of experience in compliance, law, or related areas. </span></li>
<li><span>Proven experience implementing and monitoring compliance programs for multinational companies. </span></li>
<li><span>Expertise in at least two core areas such as human rights, trade compliance, data privacy, or competition law. </span></li>
<li><span>Proficient in English, Spanish, or French. </span></li>
<li><span>Strong listening, influencing, and negotiation skills with the ability to implement pragmatic solutions. </span></li>
<li><span>Collaborative mindset and ability to work effectively in a dynamic international environment. </span></li>
</ul> <p><strong><span>WHAT DO WE HAVE TO OFFER?</span></strong></p><br> <ul>
<li><span>A culture of growth, reward, and recognition. </span></li>
<li><span>Competitive annual leave entitlement, holiday buy scheme, pension, and life assurance. </span></li>
<li><span>Access to a benefits platform offering discounts on gym memberships and retail, travel, and hospitality vouchers. </span></li>
<li><span>Internal career development opportunities across CEVA Logistics globally.</span></li>
</ul>
<p>As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. </p><br>
<p>Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.</p><br>
</div>
<h2 class="h5">Job description</h2>
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<p>APM Terminals</p><br><br><br><br><br><br><br><br><br><br><p>Are you ready to embark on an exciting career journey in the dynamic world of terminal operations? APM Terminals is a global leader in port and terminal management. As part of the A.P. Moller-Maersk Group, we're dedicated to delivering excellence in container handling, logistics solutions, and maritime services across the globe.</p><br><br><p>At APM Terminals, we pride ourselves on fostering a culture of innovation, collaboration, and operational excellence. With a presence in over 70 countries and a commitment to sustainability, we offer unparalleled opportunities for growth and development in a diverse and inclusive environment.</p><br><br><p>Join us as we continue to shape the future of global trade and make a meaningful impact on communities worldwide. Discover your potential with APM Terminals and become part of a team that's redefining the industry standards. Apply now and let's build a brighter future together!</p><br><br><br><p>We are seeking an experienced <b>Shift </b><b>IT/OT Engineer</b> with e<span>xperience according to industry-standard ITSM practices. Excellent communication skills with the ability to translate between technical and user language. Strong problem-solving skills and the ability to troubleshoot complex technical issues. Hands-on experience with IT and OT infrastructure hardware devices. Familiarity with terminal operational constraints and local regulatory requirements. In-depth knowledge of end-user software and devices. Ability to work effectively in a fast-paced and dynamic environment.</span></p><br><br><br><p><span><b>Key Responsibilities:</b></span></p><br><br><ul><li><span>Proactively monitor the Terminal Technology Platform to predict and prevent incidents. </span></li><li><span>Provide hands-on support, conduct maintenance, and resolve incidents for local IT infrastructure services and assets, including datacenter racks, cabling, network, and server equipment. </span></li><li><span>Provide hands-on support, conduct maintenance, and resolve incidents for local OT infrastructure services and assets, including Access Control, CCTV/OCR equipment, radio equipment, VMTs, Assets Sub-Systems, and backbone network infrastructure. </span></li><li><span>Support the regional IT service delivery team with onsite IT/OT support for incident and change management when required. </span></li><li><span>Install and replace end-user and IT/OT infrastructure hardware devices. </span></li><li><span>Resolve incidents within agreed service levels and participate in regional Change Advisory Board (CAB) meetings. </span></li><li><span>Provide end-user support services according to agreed service level agreements. </span></li><li><span>Collaborate with local IT/OT Engineers from Level 2 and the regional IT service delivery team to support and maintain local IT/OT infrastructure. </span></li><li><span>Ensure proper Change and Incident processes associated with local IT/OT assets within warranty and vendor support. </span></li><li><span>Contribute to local IT initiatives in the terminals, as well as the implementation of new technology and infrastructure to support terminal operations. </span></li><li><span>Stay informed about terminal operational constraints, local regulatory requirements, and industry-standard ITSM practices. </span></li><li><span>Demonstrate in-depth knowledge of end-user software and devices, as well as local IT and OT infrastructure components.</span></li></ul><br><p><span>What are we looking for: </span></p><br><br><ul><li><span>In depth knowledge of end-user software and devices</span></li><li><span>In depth knowledge of local IT and OT infrastructure components</span></li><li><span>Experienced at working according to industry standard ITSM practices</span></li><li><span>Communicative – able to translate between technical and user language</span></li><li><span>Problem solving skills</span></li></ul><p><span>#LI-SS1 </span></p><br><br><p><span>#LI-POST</span></p><br><br><br><p><span><span>Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.</span></span></p><br><br><br><p><span><span><span>We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing </span><span><span><span><span><span><span><span><span><span><span><span>accommodationrequests@maersk.com</span></span></span></span></span></span></span></span></span></span></span><span>. </span></span></span></p><br><br><br><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a full-time Quality & EHS Manager to join our greenfield launch and shape a world-class plant setting new standards in quality, safety and sustainability. You will define and drive the site s Quality & EHS strategy from the ground up building robust systems, achieving key certifications (IATF 16949, ISO 14001) and embedding a zero-defect, zero-incident culture. This is a unique opportunity to lead a passionate team, influence every stage of our operational build-up and help establish a benchmark facility for excellence, continuous improvement and customer satisfaction.</p><p>Essential responsibilities (including but not limited to):</p><ul><li>Define and implement the plant s Quality & EHS vision, strategy and budget (CAPEX & OPEX), ensuring alignment with corporate policies, business goals and customer expectations.</li><li>Lead the Quality & EHS function by providing direction, setting objectives, serving as the primary customer and stakeholder interface to achieve zero complaints, zero warranty issues and obtain/maintain certifications.</li><li>Ensure implementation, maintenance, and continuous compliance of Quality and EHS management systems (IATF 16949, customer requirements, ISO 14001, legal EHS regulations).</li><li>Conduct risk assessments and ensure system readiness for audits.</li><li>Drive all quality activities in sourcing, development and qualification of new suppliers and components.</li><li>Drive product and process quality performance by achieving plant KPIs, leading root cause analysis (5Why, Ishikawa) and deploying Lean problem-solving to ensure permanent improvements.</li><li>Promote and sustain a continuous improvement culture, identifying and executing improvement roadmaps across plant operations.</li><li>Develop, mentor and evaluate Quality & EHS teams to ensure technical competence, motivation and succession readiness.</li><li>Promote cross-functional collaboration and Quality/EHS awareness at all plant levels through communication, coaching and participation in operational reviews.</li><li>Lead internal and external audit programs to verify system performance, identify gaps and ensure timely closure of findings.</li><li>Monitor plant Quality & EHS performance, using data and KPI dashboards to report trends, define actions and escalate issues to management.</li></ul><p>Other responsibilities:</p><ul><li>Support training of plant teams on Quality & EHS standards, tools and system requirements.</li><li>Provide Quality & EHS support for change management, engineering trials and process transfers.</li><li>Manage external Quality & EHS contractors and service providers to ensure compliance with SMO standards and performance expectations.</li><li>Prepare consolidated process and performance reports for Management and support decision-making with factual analysis.</li><li>Coordinate communication on Quality & EHS matters during visits, audits, or customer reviews.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Required experience and education:</p><ul><li>At least 3 years' proven experience within the automotive industry as Quality & EHS Manager.</li><li>Any experience working with Stellantis, demonstrating an understanding of their requirements and standards.</li><li>BAC+5, QHSE / Industrial / Technical Engineering degree.</li></ul><p>Your Must Haves:</p><ul><li>Demonstrated ability to manage automotive plant processes at a high level, with a strong track record in coordination and improvements.</li><li>In-depth knowledge and proficiency in Quality & EHS management systems within the automotive industry.</li><li>Excellent leadership skills in support of a culture of innovation aligned with our strategic objectives.</li><li>Strong technical aptitude with a deep understanding of complex systems and processes.</li><li>Mastery of Quality core tools, Lean manufacturing tools and methods .</li><li>IATF certification and Stellantis audits experience in adherence to automotive industry standards</li><li>Advanced skills in MS Office and ERP systems</li><li>Exceptional time-management , ability to set task priorities meaningfully, and planning abilities to handle complex projects effectively</li><li>Ability to adapt quickly to a constantly changing environment</li><li>Excellent command of spoken and written English and French , enabling clear expression of complex ideas, concepts, thoughts and information</li><li>Commitment to ethical practices and maintaining confidentiality in all process activities</li></ul><p>Your Nice-to-Haves:</p><ul><li>Familiarity with setting up processes for new manufacturing facilities (greenfield, brownfield, startup)</li><li>Hands-on experience with SAP system</li></ul><p></p></section>
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<p><span><strong>Rejoignez Eaton et développez la performance par le leadership</strong></span></p><br><br><br><p><span>Chez Eaton, nous développons des solutions innovantes de gestion de l'énergie qui contribuent à construire un avenir plus durable.</span></p><br><br><p><span>Sur notre site de Tanger, nous recherchons un(e) <strong>Responsable Production - Secteur</strong> capable de conjuguer excellence opérationnelle, leadership terrain et développement des équipes.</span></p><br><br><br><p><span>Plus qu'un responsable de production, nous recherchons un(e) véritableleader fédérateur, capable d'accompagner la montée en compétences des collaborateurs, de créer un environnement de travail engageant et de mobiliser les équipes autour d'objectifs ambitieux de performance, de qualité et de sécurité.</span></p><br><br><br><p><span>Vous évoluerez dans un environnement industriel dynamique où l'humain, l'amélioration continue et le développement des talents constituent des leviers essentiels de réussite.</span></p><br><br><br>Votre mission
<br><p><span>En tant que Responsable Production - Secteur, vous êtes le/la garant(e) de la performance opérationnelle de votre périmètre de production organisé en lignes ou en îlots.</span></p><br><br><p><span>Véritable leader de terrain, vous pilotez les ressources humaines, les moyens de production et les actions d'amélioration continue afin d'atteindre les objectifs de sécurité, qualité, coûts et délais.</span></p><br><br><br><p><span><strong>Vos principales responsabilités</strong></span></p><br><br><br><p><span><strong>Pilotage de la production</strong></span></p><br><br><ul><li><span>Assurer l'atteinte des objectifs de production de votre secteur.</span></li><li><span>Optimiser les capacités et les moyens de production.</span></li><li><span>Garantir la disponibilité des ressources nécessaires à la réalisation du plan de production.</span></li><li><span>Suivre et analyser les indicateurs de performance afin d'identifier les opportunités d'amélioration.</span></li></ul><p><span><strong>Management des équipes</strong></span></p><br><br><ul><li><span>Encadrer, animer et développer les collaborateurs de votre secteur.</span></li><li><span>Faire grandir les compétences et accompagner les parcours de développement.</span></li><li><span>Fédérer les équipes autour d'objectifs communs et d'une culture de performance.</span></li></ul><p><span><strong>Amélioration continue</strong></span></p><br><br><ul><li><span>Promouvoir et déployer les démarches Lean et d'amélioration continue.</span></li><li><span>Identifier et mettre en œuvre des actions permettant d'améliorer la productivité, la qualité et la sécurité.</span></li><li><span>Participer activement à la transformation et à l'optimisation des processus de production.</span></li></ul><p><span><strong>Qualité, sécurité et environnement</strong></span></p><br><br><ul><li><span>Garantir le respect des procédures qualité et des standards opérationnels.</span></li><li><span>Veiller au respect des règles d'hygiène, sécurité et environnement.</span></li><li><span>Être exemplaire dans l'application des valeurs et des standards éthiques du groupe Eaton.</span></li></ul><br>Profil recherché
<br><ul><li><span>Bac+4/5 en Génie Industriel, Production, Mécanique ou équivalent.</span></li><li><span>Expérience de 5 à 6 ans minimum en management de production dans un environnement industriel structuré.</span></li><li><span>Expérience confirmée dans l'encadrement d'équipes de production.</span></li><li><span>Bonne maîtrise des outils d'amélioration continue et de pilotage de la performance.</span></li><li><span>Anglais professionnel apprécié dans un environnement international.</span></li></ul><br>Ce qui fera votre succès
<br><p><span>Vous êtes un véritable chef d'orchestre capable de :</span></p><br><br><br><ul><li><span>Mobiliser et fédérer les équipes autour d'objectifs ambitieux.</span></li><li><span>Prendre des décisions dans un environnement exigeant et évolutif.</span></li><li><span> Piloter simultanément plusieurs sujets opérationnels.</span></li><li><span> Communiquer efficacement avec de nombreux interlocuteurs.</span></li><li><span> Développer les compétences et l'autonomie de vos collaborateurs.</span></li></ul><br>Pourquoi nous rejoindre ?
<br><p><span><strong>Un package attractif</strong></span></p><br><br><ul><li><span>Paiement sur 13 mois</span></li><li><span>Prime sur objectifs</span></li><li><span>Intéressement</span></li><li><span>Prime de transport</span></li><li><span>Assurance santé complète</span></li></ul><br><p><span><strong>Des défis stimulants</strong></span></p><br><br><p><span>Vous rejoignez un site industriel de référence où vos décisions ont un impact direct sur la performance, le développement des équipes et la satisfaction de nos clients.</span></p><br><br><br><p><span><strong>Une culture forte et engagée</strong></span></p><br><br><p><span>Chez Eaton, nous croyons que la manière d'atteindre les résultats est aussi importante que les résultats eux-mêmes. Sécurité, éthique, inclusion, diversité et respect sont au cœur de nos actions.</span></p><br><br><br><p><span><strong>De réelles perspectives d'évolution</strong></span></p><br><br><p><span>Nous investissons dans le développement de nos collaborateurs et favorisons activement la mobilité et la promotion interne.</span></p><br><br><p><span>#LI-JC2</span></p><br><br><span>Tous les postes peuvent nécessiter la participation à des entretiens en visioconférence et en présentiel dans le cadre du processus de recrutement. Tous les candidats seront évalués sur la base de compétences en lien avec le poste, et leurs droits en matière de protection de la vie privée et de sécurité des données seront respectés conformément aux lois en vigueur.</span><br> <br><span>Nous nous engageons à garantir l’égalité des chances pour les candidats et les employés. Nos processus de recrutement reposent sur des critères de sélection équilibrés et excluent toute forme de discrimination illégale fondée notamment sur l’âge, la couleur, le handicap, la situation matrimoniale, l’origine nationale, le sexe, l’identité de genre, les informations génétiques, l’origine raciale ou ethnique, la religion, l’orientation sexuelle ou tout autre statut protégé ou requis par la loi.</span><br><br> </div>
<h2 class="h5">Job description</h2>
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Company culture : <p><strong>Axa Services Maroc</strong> operates within a strongly <strong>collaborative culture</strong>, where people, trust, and high-quality professional relationships are central. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is <strong>reinforced</strong> by robust organizational practices that ensure reliability and operational efficiency. It is <strong>balanced</strong> by a performance-oriented mindset and a measured openness to innovation, supporting collective success.
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<br> Job : <p>Your main mission is to<strong> ensure the steering and management of a part of the department, guaranteeing performance, service quality, and strategy deployment.</strong></p><br><br><p><strong>Its key mission is to develop middle management (RUMs and managers) and to lead continuous improvement and modernization of operations.</strong></p><br><br><p><u><strong>The missions:</strong></u></p><br><br><p><br>• <u><strong>Management of several UMs or specific activities:</strong></u><br>- Translate the ROP's guidelines into operational priorities for their area;<br>- Coordinate daily operations to ensure service continuity and compliance with commitments;<br>- Define, with the RUMs, the implementation methods for operational objectives;<br>- Prioritize tasks based on production, quality, and service objectives and allocate resources;<br>- Propose necessary operational adjustments to the ROP;<br>- Ensure compliance with processes, standards, control measures, and operating rules defined by ASM and the parent company;<br>- Update action plans based on recommendations from performance monitoring;<br>- If necessary, act as interim ROP for current steering matters.</p><br><br><p><u><strong>• Management:</strong></u><br>- Lead, support, and coordinate the RUMs in their area;<br>- Set RUM objectives (formal interviews) in line with the ROP's guidelines;<br>- Evaluate RUM performance;<br>- Analyze with RUMs the individual and collective performance of the teams and manage associated action plans;<br>- Handle complex managerial or organizational situations at the first level before escalating to the ROP.</p><br><br><p>• <u><strong>Team Development:</strong></u><br>- Develop the skills of their teams: identify needs and monitor the skill development of RUMs, managers, and employees with mentors and business support;<br>- Participate in HR committees (individual salary increases, selections, career validation, reinforcement needs, etc.);<br>- Develop and monitor the skills and leadership of middle management teams, RUMs, and managers, and enhance talent development.</p><br><br><p>• <u><strong>Activity Monitoring and Reporting:</strong></u><br>- Monitor and analyze the steering indicators for their area;<br>- Steer KPIs and ensure their adoption at all levels of the concerned UMs;<br>- Monitor production capacity and identify risks of workload disruption, under-capacity, or performance drift;<br>- Monitor the progress of operational action plans and ensure their proper execution;<br>- Identify performance deviations, operational issues, risks of not meeting objectives, and recommend corrective actions;<br>- Alert the ROP about malfunctions, discrepancies, or points of concern requiring arbitration;<br>- Produce regular reports for the ROP and their hierarchy; ensure the quality and reliability of the data submitted;<br>- Measure the effectiveness of actions taken and formulate adjustment recommendations.</p><br><br><p>•<u><strong> Interaction with Parent Companies and Support Functions:</strong></u><br>- Ensure upward and downward information flow between the field, the ROP, and ASM support functions;<br>- Participate, for their area and as needed, in committees and coordination meetings with the parent companies;<br>- Coordinate internal stakeholders related to the activity (support, Ex-Op, Hyp, etc.);<br>- Coordinate the implementation of requests, changes, controls, or action plans from business departments or parent companies;<br>- Lead coordination meetings with business, quality, Hyp, and operations support teams;<br>- Prepare decision-making elements and support materials for the ROP for exchanges with internal and external stakeholders;<br>- Report alerts, anomalies, risks, or optimization opportunities and ensure the dissemination and adoption of decisions among RUMs.</p><br><br><p>• <u><strong>Project Management:</strong></u><br>- Implement transverse projects assigned by the ROP within their area;<br>- Participate in ASM and parent company transverse missions related to their field of activity;<br>- Contribute to the identification and dissemination of best practices within the entity;<br>- Be proactive in proposing organizational changes to streamline operations, reduce issues, and improve sustainable performance;<br>- Represent their area in internal committees, working groups, or events.<br> </p><br><br> <br> <br> Required profile : <p>Minimum of 4 years of proven experience in <strong>managing a Contact Center</strong><br>• Excellent command of the French language<br> </p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p>As Partner Onboarding Lead for Morocco, Tunisia and Ivory Cost, you will own the full content and partner activation operation across three dynamic markets. You will be the driving force behind how hundreds of new restaurant partners experience Glovo for the first time ensuring their menus are live, their teams are trained, and their performance is on track from day one. This is a high-autonomy, high-impact role. You will manage a 3rd-party provider team of 15 25 agents, collaborate with local Commercial teams and senior leadership, and continuously improve the processes that make our operations scalable and efficient. You will report directly to the Global Content Hub Manager based in Barcelona. One of the most exciting challenges ahead is the incorporation of AI tools into daily workflows. The new hire will play a key role in identifying, testing, and implementing AI-driven solutions to optimize agent tasks from content creation and quality checks to partner communication and performance monitoring. This is a unique opportunity to be at the forefront of operational innovation within Glovo.</p><p>Partner Onboarding & Content Quality</p><ul><li>Own the full partner activation funnel: from Sales handover through menu creation, image upload, quality validation, and partner training on Glovo s tools</li><li>Ensure activation SLAs are met ( 96% of new partners onboarded within agreed timelines) across MA, TN, and CI</li><li>Maintain a content quality score of 98% across all three markets</li><li>Monitor partner performance during the first 60 days: offline time, working timetable, menu updates and proactively approach partners that did not launch successfully.</li></ul><p>Provider & Team Management</p><ul><li>Manage day-to-day capacity and performance of a 3rd-party content provider (15 25 agents), ensuring SLA compliance, quality standards, and efficient resource utilization</li><li>You will have 2 Team Leads + 1 QA from BPO reporting directly to you.</li><li>Build and maintain daily scorecards to monitor agent productivity and output quality</li><li>Train, coach, and provide structured feedback to the provider team; create or adapt local training materials as needed</li><li>Manage onboarding and offboarding of provider agents across all internal tools (Salesforce, Jira, Admin)</li></ul><p>Operations, Data & Process Improvement</p><ul><li>Track and report on key Content Operations KPIs: activation speed, content quality, partner performance in first 60 days, and budget adherence</li><li>Identify and implement at least 2 scalable process improvements per quarter, balancing speed, quality, and cost</li><li>Track, control, and report provider invoicing and working hours; keep operational costs within approved budget through accurate forecasting</li><li>Keep providers and local teams updated on process changes at Salesforce, Jira and Admin level</li><li>Lead and contribute to the integration of AI tools into operational workflows to drive efficiency at scale</li></ul><p>Stakeholder Management & Reporting</p><ul><li>Act as the main point of contact between local Commercial teams (Sales & Account Managers), Partner Operations, and the content provider</li><li>Present monthly business reviews with operational results, trends, and action plans to the Global Content Hub Manager and senior leadership</li><li>Coordinate cross-functional projects with local and global teams, implementing regional strategies at market level</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years of experience in operations, content management, or partner/customer success roles</li><li>Proven experience managing outsourced teams or 3rd-party providers</li><li>Fluent in French, Darija and English (written and spoken)</li><li>Strong data-driven mindset: experience tracking KPIs, SLAs, and building performance scorecards</li><li>Experience with Salesforce, or similar CRM/ticketing platforms</li><li>Excellent communication and stakeholder management skills: comfortable presenting results to senior leadership</li><li>Problem solver with an analytical approach, attention to detail, and a get things done attitude</li><li>Comfortable working in a fast-paced, high-growth tech environment</li><li>Experience managing budgets, invoicing, and cost control</li><li>Nice to Haves: Experience with Jira Service Desk or similar helpdesk tools</li><li>Knowledge of marketplace or delivery app operations (food tech, quick commerce)</li><li>Experience in partner onboarding or content creation at scale</li><li>Experience with Playvox, Toky, or similar QA/telephony tools</li></ul><p></p></section>