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Job : <p>Mission:<br>• Implement the hydro-cleaning policy;<br>• Carry out the preventive hydro-cleaning program;<br>• Ensure customer complaints regarding network unclogging and septic tank pumping are handled.</p><br><br><p>Activities:<br>• Ensure the execution of the preventive maintenance program for sanitation networks;<br>• Fulfill the requests of SRM-CS entities for curative hydro-cleaning (unclogging, cleaning, and pumping);<br>• Assist Prefectural and Provincial Directorates in complex network maintenance operations;<br>• Participate in maintenance operations for sanitation structures of the Liquid Sanitation Operations Directorate (Wastewater Treatment Plant/Sewage Pumping Station, pumping station, storm basin, storm overflow, and large collectors…);<br>• Participate in the management of rainy weather events and flood control;<br>• Monitor the performance and quality of preventive and curative interventions by the hydro-cleaning teams;<br>• Prepare reports and monitor the performance indicators of the Hydro-Cleaning activity;<br>• Manage the fleet of hydro-cleaning vehicles and monitor maintenance & repair operations<br>• Prepare the investment and operating budget for the Hydro-Cleaning Service;<br>• Ensure strict application and compliance with regulatory and contractual provisions regarding hygiene, safety, and environmental protection at Work;<br>• Ensure the availability of necessary tools for hydro-cleaning vehicles and rationalize their use;<br>• Ensure on-call duty;<br> </p><br><br> <br> <br> Required profile : <p>Academic training:<br>State-recognized engineering degree in Hydraulic Engineering, Civil Engineering, or equivalent<br>Professional experience:<br>More than 3 years of experience in the field is desirable.<br>Required skills:<br>• Autonomy and rigor;<br>• Analytical and synthetic thinking skills;<br>• Organizational skills;<br>• Good management qualities;<br>• Good interpersonal skills;<br>• Availability and readiness for emergency mobilization.<br> </p><br><br> <br><br> </div>
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Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace.
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<br> Job : <p>We are looking for a dynamic and motivated intern to join our SUPPORT teams for a duration of 6 months.</p><br><br><p><strong>Missions:</strong></p><br><br><ul><li>Carrying out functional acceptance tests for applications.</li><li>Participating in the launch and go-live of new applications.</li><li>Assisting in tracking bugs and sharing them for correction.</li><li>Supporting users during deployment phases.</li><li>Contributing to updating functional documentation and support procedures.</li></ul><p>Location: Skhirat<br>Start Date: As soon as possible<br>Duration: 6 months<br>Paid internship</p><br><br> <br> Required profile : <ul><li>A degree in Computer Science.</li><li>Serious, methodical, and autonomous.</li></ul><p>"Label'vie is committed to preventing all forms of discrimination, including those based on sex, physical or mental condition, or family situation and responsibilities. Label'vie is committed to promoting equal opportunities between men and women in terms of access to employment and training, working conditions, remuneration, career development, and access to positions of responsibility.".</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The consultant will be responsible for: Designing, developing, and maintaining robust and scalable applications with Microsoft .NET, .NET MAUI, Queuing, scripting, reporting...</p><p>Managing relational databases</p><p>Applying DevOps principles, particularly CI/CD</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Bac+5 training (engineering school or university) oriented towards IT, or equivalent experience.</p><p>Experience of more than 7 years in Microsoft .Net Back-End Development / Experience in the retail / mass distribution sector would be an asset</p><h2>Required Skills</h2><h3>Must have</h3><ul><li>Design, develop, and maintain robust and scalable applications with Microsoft .NET, .NET MAUI, Queuing, scripting, reporting...</li><li>Manage relational databases</li><li>Apply DevOps principles, particularly CI/CD</li></ul><h3>Nice to have</h3><ul><li>Use versioning with Git</li><li>Integrate craftsmanship principles and best practices such as SOLID, YAGNI, and test coverage with Sonar</li><li>Regular use of Generative AI tools</li><li>Contribute to the continuous improvement of product quality and development practices</li><li>Participate in all phases of the software cycle from design to production and run</li><li>Ensure the maintenance and evolution of existing applications</li><li>Adopt agile methodologies, particularly Scrum</li><li>Communicate clearly and effectively in writing and orally in French for fluid interactions with the business and teams</li><li>Analyze situations and propose adapted solutions while identifying areas for improvement</li><li>Respect deadlines while maintaining high standards of quality and excellence</li><li>Collaborate actively with team members, share knowledge, and foster a collective spirit to achieve common goals</li><li>Apply a continuous improvement mindset to optimize practices and results</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The consultant will be responsible for: Designing, developing, and maintaining robust and scalable applications with Microsoft .NET, .NET MAUI, Queuing, scripting, reporting...</p><p>Managing relational databases</p><p>Applying DevOps principles, especially CI/CD</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bac+5 training (engineering school or university) focused on IT, or equivalent experience.</li><li>More than 7 years of experience in Microsoft .Net Back-End Development / Experience in the retail / mass distribution sector would be an asset</li></ul><p><strong>Required Skills</strong></p><ul><li><strong>Must have</strong></li><li>Design, develop, and maintain robust and scalable applications with Microsoft .NET, .NET MAUI, Queuing, scripting, reporting...</li><li>Manage relational databases</li><li>Apply DevOps principles, especially CI/CD</li><li><strong>Nice to have</strong></li><li>Use versioning with Git</li><li>Integrate craftsmanship principles and best practices such as SOLID, YAGNI, and test coverage with Sonar</li><li>Regular use of Generative AI tools</li><li>Contribute to the continuous improvement of product quality and development practices</li><li>Participate in all phases of the software cycle from design to production and run</li><li>Ensure the maintenance and evolution of existing applications</li><li>Adopt agile methodologies, especially Scrum</li><li>Communicate clearly and effectively in writing and orally in French for fluid interactions with the business and teams</li><li>Analyze situations and propose appropriate solutions while identifying areas for improvement</li><li>Respect deadlines while maintaining high standards of quality and excellence</li><li>Collaborate actively with team members, share knowledge, and foster a collective spirit to achieve common goals</li><li>Apply a continuous improvement mindset to optimize practices and results</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description </font></font><div> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We are looking for a </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ServiceNow Developer</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> to join our teams and participate in the design, development, and optimization of the ServiceNow platform. You will be involved in the entire project lifecycle, from requirements analysis to production deployment and advanced support.</font></font></p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><div> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main tasks:</font></font></strong> </p> <ul> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, develop and configure applications and workflows on ServiceNow.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Implement, customize and integrate the main ServiceNow modules:</font></font></p> <ul> <li> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">IT Service Management (ITSM)</font></font></strong> </p> </li> <li> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Customer Service Management (CSM)</font></font></strong> </p> </li> </ul> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop scripts (Business Rules, Client Scripts, UI Policies, Script Includes).</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in integrations with third-party tools (APIs, Web Services, LDAP, SSO, etc.).</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Follow ServiceNow development best practices (Scoped Apps, Flow Designer).</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the continuous improvement of the platform and ensure technological monitoring.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Train and support internal teams and key users.</font></font></p> </li> </ul> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Desired profile</font></font></strong> </p> <ul> <li> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Minimum 5-7 years of experience on ServiceNow, including 3 years on large-scale projects.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of ITSM, CSM, HRSD, GRC modules (at least 2 modules from these).</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent knowledge of ServiceNow scripting (JavaScript client and server).</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong integration skills (REST, SOAP, API).</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good understanding of ITIL processes.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work in Agile/Scrum mode.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical mind, autonomy and proactive approach.</font></font></p> </li> </ul> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Appreciated certifications</font></font></strong> </p> <ul> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ServiceNow </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Certified System Administrator (CSA)</font></font></strong> </p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ServiceNow </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Certified Application Developer (CAD)</font></font></strong> </p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ServiceNow </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Certified Implementation Specialist (ITSM, CSM, HRSD...)</font></font></strong> </p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ITIL Foundation v4</font></font></p> </li> </ul> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">LANGUAGES</font></font></strong> </p> <ul> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">French: current</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">English: fluent</font></font></p> </li> </ul> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Benefits</font></font></strong> </p> <ul> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participation in large-scale international projects.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ongoing training and ServiceNow certification are provided.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">progression towards architect or technical lead positions.</font></font></p></li></ul></div><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: We are looking for a ServiceNow Developer to join our teams and participate in the design, development, and optimization of the ServiceNow platform. You will be involved in the entire project lifecycle, from requirements analysis to production deployment and advanced support.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main tasks:</font></font></h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, develop and configure applications and workflows on ServiceNow.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Implement, customize and integrate the main ServiceNow modules: IT Service Management (ITSM) and Customer Service Management (CSM)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop scripts (Business Rules, Client Scripts, UI Policies, Script Includes).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in integrations with third-party tools (APIs, Web Services, LDAP, SSO, etc.).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Follow ServiceNow development best practices (Scoped Apps, Flow Designer).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the continuous improvement of the platform and ensure technological monitoring.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Train and support internal teams and key users.</font></font></li></ul><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Desired profile:</font></font></h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience: Minimum 5-7 years of experience on ServiceNow, including 3 years on large-scale projects.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of ITSM, CSM, HRSD, GRC modules (at least 2 modules from these).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent knowledge of ServiceNow scripting (JavaScript client and server).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong integration skills (REST, SOAP, API).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good understanding of ITIL processes.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work in Agile/Scrum mode.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical mind, autonomy and proactive approach.</font></font></li></ul><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Appreciated certifications:</font></font></h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ServiceNow Certified System Administrator (CSA)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ServiceNow Certified Application Developer (CAD)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ServiceNow Certified Implementation Specialist (ITSM, CSM, HRSD...)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ITIL Foundation v4</font></font></li></ul><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">LANGUAGES:</font></font></h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">French: current</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">English: fluent</font></font></li></ul><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Benefits:</font></font></h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participation in large-scale international projects.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ongoing training and ServiceNow certification are provided.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">progression towards architect or technical lead positions.</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> </p> <p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your mission: </font></font><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> </font></font></b></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As a recruitment officer, you will be responsible for the following tasks:</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Welcoming and informing candidates about the recruitment process, the position, the company and its benefits</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage telephone pre-selection interviews and evaluate candidates according to the criteria required for the position.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Conduct in-person recruitment interviews and monitor the administration of assessment tests</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Write up the interview reports</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Update the application status on the information system</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Assign candidates based on their profiles and the requirements of the requesting department.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Represent the company at job fairs and promote the customer advisor profession</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Building a pool of candidates to gain responsiveness and quickly meet recruitment needs</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure regular follow-up on candidate integrations and initiate necessary replacements, in coordination with the recruitment manager.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Working closely with the production teams and the sourcing department</font></font></li> </ul> <p> </p> <p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">What we offer you</font></font></b> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">At Concentrix, we prioritize the development and well-being of our talent. Here are the benefits we offer to recognize your contribution:</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Opportunities for growth, in an ethical and equitable manner</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Opportunities for professional development</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">An attractive compensation package including a periodic performance bonus</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Exceptional employee benefits:</font></font><ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Health insurance</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supplementary pension after one year of seniority in the company and subscription</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reduced-price catering service</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Gym with on-site personal trainer. Access is free (this benefit is valid at locations with a gym).</font></font></li> </ul> </li> </ul> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Possibility of enrollment in the company crèche (valid at sites that have one) or crèche subsidy</font></font></li></ul></div></section>
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<p><strong>Technical Support Senior Technician - French Speaker </strong></p><br><p>At Dell Technologies, world-class service doesn’t end when customers purchase our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization, and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution, and document it.</p><br><p>Join us as a <strong>Senior Technical Support Technician</strong> on our <strong>Technical Support</strong> Team in <strong>Casablanca </strong>to do the best work of your career and make a profound social impact.</p><br><p><strong>What you’ll achieve</strong></p><br><p><br>The Technical Support Team is responsible for providing online and distance phone support, through a technical diagnosis of desktops, laptops, peripherals (tablets, printers, projectors, etc.), and customized software assistance that supports Dell products and others according to the situations. As a Technical Support Senior Technician for EMEA, you will answer questions relating to the installation, the proper functioning, configuration, customization of specific products according to procedures and clearly defined rules (e.g. the type of guarantee, the warranty expiration, the type of customer contract, etc...) and apply a logical technical diagnosis to identify customer issues and investigate the possible causes effectively in order to provide appropriate solutions. </p><br><p><br><strong>You will:</strong></p><br><ul><li>Provide first-level support</li><li>Use troubleshooting techniques and tools to identify technical defects/issues</li><li>Assign incidents in line with documented guidelines and procedures</li><li>Actively support the customer in all aspects through to problem resolution, keeping the customer informed and updated throughout the life of the incident</li><li>Clearly and concisely log and track details of solutions provided to resolve customer issue while maintaining and updating customer database</li></ul><p>Take the first step towards your dream career</p><br><p><br>Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for in this role:<br><strong>Essential Requirements</strong></p><br><ul><li>Fluent communication skills in French</li><li>Minimum of 1-year related experience in Technical Support</li><li>Ability to analyze and solve technical problems by investigating potential solutions using troubleshooting skills</li><li>Good organizational and interpersonal skills</li><li>Excellent telephone and customer handling skills</li></ul><p><strong>Who we are</strong></p><br><p>We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.<br>Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.</p><br><p><br>Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.</p><br><br> </div>
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<p><strong>Technical Support Senior Technician - French Speaker </strong></p><br><p>At Dell Technologies, world-class service doesn’t end when customers purchase our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization, and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution, and document it.</p><br><p>Join us as a <strong>Senior Technical Support Technician</strong> on our <strong>Technical Support</strong> Team in <strong>Casablanca </strong>to do the best work of your career and make a profound social impact.</p><br><p><strong>What you’ll achieve</strong></p><br><p><br>The Technical Support Team is responsible for providing online and distance phone support, through a technical diagnosis of desktops, laptops, peripherals (tablets, printers, projectors, etc.), and customized software assistance that supports Dell products and others according to the situations. As a Technical Support Senior Technician for EMEA, you will answer questions relating to the installation, the proper functioning, configuration, customization of specific products according to procedures and clearly defined rules (e.g. the type of guarantee, the warranty expiration, the type of customer contract, etc...) and apply a logical technical diagnosis to identify customer issues and investigate the possible causes effectively in order to provide appropriate solutions. </p><br><p><br><strong>You will:</strong></p><br><ul><li>Provide first-level support</li><li>Use troubleshooting techniques and tools to identify technical defects/issues</li><li>Assign incidents in line with documented guidelines and procedures</li><li>Actively support the customer in all aspects through to problem resolution, keeping the customer informed and updated throughout the life of the incident</li><li>Clearly and concisely log and track details of solutions provided to resolve customer issue while maintaining and updating customer database</li></ul><p>Take the first step towards your dream career</p><br><p><br>Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for in this role:<br><strong>Essential Requirements</strong></p><br><ul><li>Fluent communication skills in French</li><li>Minimum of 1-year related experience in Technical Support</li><li>Ability to analyze and solve technical problems by investigating potential solutions using troubleshooting skills</li><li>Good organizational and interpersonal skills</li><li>Excellent telephone and customer handling skills</li></ul><p><strong>Who we are</strong></p><br><p>We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.<br>Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.</p><br><p><br>Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.</p><br><br> </div>
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<p><strong>Technical Support Senior Technician - English & French Speaker </strong></p><br><p>At Dell Technologies, world-class service doesn’t end when customers purchase our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization, and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution, and document it.</p><br><p>Join us as a <strong>Senior Technical Support Technician</strong> on our <strong>Technical Support</strong> Team in <strong>Casablanca </strong>to do the best work of your career and make a profound social impact.</p><br><p><strong>What you’ll achieve</strong></p><br><p><br>The Technical Support Team is responsible for providing online and distance phone support, through a technical diagnosis of desktops, laptops, peripherals (tablets, printers, projectors, etc.), and customized software assistance that supports Dell products and others according to the situations. As a Technical Support Senior Technician for the Middle East, you will answer questions relating to the installation, the proper functioning, configuration, customization of specific products according to procedures and clearly defined rules (e.g. the type of guarantee, the warranty expiration, the type of customer contract, etc...) and apply a logical technical diagnosis to identify customer issues and investigate the possible causes effectively in order to provide appropriate solutions. </p><br><p><br><strong>You will:</strong></p><br><ul><li>Provide first-level support</li><li>Use troubleshooting techniques and tools to identify technical defects/issues</li><li>Assign incidents in line with documented guidelines and procedures</li><li>Actively support the customer in all aspects through to problem resolution, keeping the customer informed and updated throughout the life of the incident</li><li>Clearly and concisely log and track details of solutions provided to resolve customer issue while maintaining and updating customer database</li></ul><p>Take the first step towards your dream career</p><br><p><br>Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for in this role:<br><strong>Essential Requirements</strong></p><br><ul><li>Fluent communication skills in English & French </li><li>Minimum of 1-year related experience in Technical Support</li><li>Ability to analyze and solve technical problems by investigating potential solutions using troubleshooting skills</li><li>Good organizational and interpersonal skills</li><li>Excellent telephone and customer handling skills</li></ul><p><strong>Who we are</strong></p><br><p>We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.<br>Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.</p><br><p><br>Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.</p><br><br> </div>
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<b>Position:</b>Master Data Management Technical Analyst<br><br><b>Job Description:</b><p><b>Arrow Enterprise Computing Solutions</b> (ECS), a part of Arrow Electronics, brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently, and transform in a dynamic market (more information through this link : https://www.arrow.com/globalecs/).</p><br><br><br><p><b>About Us</b></p><br><br><p>Arrow Enterprise Computing Solutions (ECS), part of Arrow Electronics, is a leading global provider of IT solutions that help businesses grow faster, operate efficiently, and transform in today’s dynamic market. We partner with industry leaders like Microsoft and AWS to deliver innovative cloud solutions, supporting customers across EMEA and North America. Our mission is to empower organizations with the tools, programs, and expertise they need to succeed in the cloud-first world.</p><br><br><br><p><b>Summary</b></p><br><br><p>Arrow is seeking a<b>Technical MDM Analyst</b> to support the implementation and maintenance of its MDM platform, ensuring data accuracy, structure, and system efficiency.</p><br><br><br><p><b>Key Responsibilities</b></p><br><br><ul><li><p>Maintain and manage data within<b>Informatica MDM</b></p><br><br></li><li><p>Perform data quality checks and resolve inconsistencies</p><br><br></li><li><p>Investigate missing or incorrect data fields and implement fixes</p><br><br></li><li><p>Configure and support data rules (e.g., mandatory tax/VAT fields)</p><br><br></li><li><p>Collaborate with IT and business teams on data issues and enhancements</p><br><br></li><li><p>Support reporting, monitoring, and dashboarding of data quality</p><br><br></li></ul><br><p><b>Profile</b></p><br><br><ul><li><p>1–3 years in<b>MDM, data management, or data analysis</b></p><br><br></li><li><p>Hands-on experience with<b>Informatica MDM (mandatory)</b></p><br><br></li><li><p>Strong analytical and problem-solving skills</p><br><br></li><li><p>Ability to work in a hybrid role (data + coordination)</p><br><br></li><li><p>Comfortable in a global, cross-functional environment</p><br><br></li></ul><br><p><b>What’s In It for You</b></p><br><br><ul><li><p>A <b>full-time permanent role</b> within a globally recognized IT leader.</p><br><br></li><li><p>A <b>dynamic international environment</b>, collaborating with teams all around the world.</p><br><br></li><li><p>Opportunities for <b>career growth and professional development</b> in cloud and project management.</p><br><br></li><li><p>A culture that values <b>innovation, collaboration, and continuous improvement</b>.</p><br><br></li><li><p>Full Permanent contract,</p><br><br></li><li><p>Social advantages: CNSS, CIMR, Health insurance.</p><br><br></li></ul><p>#LI-JC1</p><br><br><br><br><b>Location:</b>PL-Gdansk, Poland (Aleja Grunwaldzka)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br> </div>
<p>Under the supervision of the Country Director, the Sales Manager is responsible for increasing both corporate sales and general enrollment for Amideast s English language and testing products. The geographic focus is on greater Rabat, yet sales could be generated from any part of the country, recognizing Amideast offers some online English courses and many testing solutions can be administered virtually in any Moroccan city with approved testing facilities. The Sales Manager will expand and maintain key sales relationships with Moroccan enterprises, corporations, ministries, universities and NGOs. This will involve coordinating all related sales activities with relevant Amideast staff which includes the Customer Service/Front Desk staff, Department of Finance and the Country Director. The Sales Manager is primarily responsible for meeting and exceeding agreed upon quarterly sales targets, as well as broadening Amideast s client base. This is a salaried position with commission tied to sales.</p><p><b>RESPONSIBILITIES</b></p><ul><li>Solicit new sales opportunities for English language services and testing products through phone calls and visits to potential clients in and around Rabat and neighboring cities, excluding Casablanca</li><li>Forecast sales targets as per the annual budget and business plan and ensure they are met, ensuring growth of each of the various products</li><li>Maintain sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors</li><li>Establish sales objectives by forecasting and developing quarterly sales quotas for different sectors, particularly relating to ETS products</li><li>Provide market feedback to senior staff regarding competitive offerings and generate product development ideas</li><li>Provide expertise on selling prices in conjunction with relevant Amideast staff by monitoring costs, competition, and supply and demand</li><li>Produce weekly sales reports and communicate regularly with the Country Director and Casablanca General Office Manager regarding sales developments</li><li>Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks; participating in professional societies</li><li>Maintain excellent technical understanding of all products</li><li>Contribute ideas and expertise in the strategic marketing and development of new and existing products in both English and testing</li><li>Represent Amideast at various conferences and sales conventions or fairs through presentations, and attendance at booths</li><li>Provide the Finance Manager and relevant accounting staff with a monthly accounting of sales, with purchase order back-up, to ensure timely billing</li><li>Act as the lead liaison with all accounts to ensure timely payment</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education : A university degree equivalent to a license or higher in business or marketing</p><p>Experience : 10 years of relevant professional experience, including at least 2 years of sales experience in which the applicant developed a client base through direct sales and marketing; excellent negotiation skills, proven track record of successfully pitching for new business</p><p>Language : Strong English, fluent French, and fluent Arabic</p><p>Knowledge : Intimate understanding of the Moroccan business and educational community; ability to bring an existing professional network a plus</p><p>Mobility : Ability to drive self to sales visits and conduct periodic visits to other cities and towns independently as thhis job involves local travel. Transportation reimbursement, phone and laptop will be provided. Ownership of a car will be necessary.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p><font dir="auto" ><font dir="auto" >TECHNICAL ENVIRONMENT AND NECESSARY EXPERTISE.</font></font></p> <p><font dir="auto" ><font dir="auto" > Analyze the functional specifications (User Stories) to define the test cases</font></font></p> <p><font dir="auto" ><font dir="auto" > Write and execute test scenarios in Gherkin language</font></font></p> <p><font dir="auto" ><font dir="auto" > Test and validate REST APIs with tools like Postman</font></font></p> <p><font dir="auto" ><font dir="auto" > Build and maintain relevant datasets for testing</font></font></p> <p><font dir="auto" ><font dir="auto" > Manage testing and quality monitoring with the Jira XRAY tool</font></font></p> <p><font dir="auto" ><font dir="auto" > Apply the principles of software quality assurance, in particular ISTQB</font></font></p> <p><font dir="auto" ><font dir="auto" > Apply agile methods, especially Scrum</font></font></p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p><font dir="auto" ><font dir="auto" > Communicating clearly and effectively in writing and orally in French for smooth interactions with the profession and teams.</font></font></p> <p><font dir="auto" ><font dir="auto" > Analyze situations and propose appropriate solutions while identifying areas for improvement.</font></font></p> <p><font dir="auto" ><font dir="auto" > Respecting deadlines while maintaining high standards of quality and excellence</font></font></p> <p><font dir="auto" ><font dir="auto" > Actively collaborate with team members, share knowledge and foster a team spirit to achieve common goals</font></font></p> <p><font dir="auto" ><font dir="auto" > Apply a mindset of continuous improvement to optimize practices and results.</font></font></p></div><p></p></section>
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Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace.
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<br> Job : <p>Assigned to Carrefour, your role is to define the conditions for applying the Group's commercial policy at the FMCG department level.</p><br><br><br><p>To do this, your <strong>areas of responsibility</strong> are:</p><br><br><ul><li>Monitoring the product range</li><li>Commercial animation (promotional activities, marketing, etc.)</li><li>Compliance with hygiene standards and current regulations</li><li>Analysis and monitoring of budget trends (turnover, margins, consumables, etc.)</li><li>Team management</li></ul> <br> Required profile : <p>With a Master's degree (Bac+5) in business, you have more than 5 years of experience as a DEPARTMENT MANAGER in which you have developed the following skills:</p><br><br><ul><li>Ability to organize product stock management</li><li>Ability to monitor and assist in the execution of layout plans</li><li>Ability to manage activity performance (reporting) within its scope and track indicators</li><li>Ability to conduct negotiations</li><li>Ability to comply with procedures</li></ul><p> Customer service orientation, Leadership, Initiative & Responsiveness, Interpersonal and communication skills, and Developing others/team management are the assets and key success factors for this position.</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To ensure that the store is in a safe and secure environment for visitors and co-workers. Also ensure that the property is safeguarded.</p><p>Safeguard the store by regular patrolling and protect company assets. Ensure safety procedures are conformed to (store free of any hazards, fire exits are properly locked, security seals are intact, no obstruction at emergency exits, no smoking the store etc.). Perform general Health, Safety, and Environment (HSE) technician duties to ensure workplace compliance with safety regulations and standards. Maintain high visibility presence to deter illegal actions such as shoplifting, theft and fights. Actively promote the IKEA social and environmental commitment and work with the rest of the team to understand how, together, we can contribute to sustainability. Deliver and coordinate safety training programmes, including Fire Protection System knowledge and Health and Safety at Work. Investigate incidents and near-misses, documenting findings and implementing corrective actions. Be aware of all security related emergency response and follow the policy and procedures. Adhere to IKEA supply chain and security policy, and report to concern manager in case of any identified security breaches.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience of working in Security.</li><li>SSI & SST and EHS certifications.</li><li>Self-reliant with a proven ability to work as part of a team as well as independently.</li><li>Ability to understand and communicate in English.</li><li>Experience of creating and implementing plans, setting budgets and following up goals.</li><li>Ability to solve problems or find new ways of working by identifying solution sources and/or ideas.</li></ul><p></p></section>
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Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company.
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<br> Job : <p>We are looking for passionate and dynamic call center agents to join our team dedicated to humanitarian causes. As a call center agent, your main mission will be to contact potential donors, providing them with clear and accurate information about our humanitarian projects. You will be the voice of an organization, effectively communicating the value and impact of its initiatives.</p><br><br><p>The key aspect of your role will be to actively contribute to fundraising for our projects. You will need to develop creative and effective strategies to gather the necessary resources, identifying new funding opportunities and encouraging donors to increase their support. Your commitment and determination will be essential to achieve our fundraising goals.</p><br><br><p>In summary, we are looking for call center agents who not only have excellent communication and listening skills but are also deeply motivated by humanitarian causes. If you are ready to invest in meaningful projects and be part of a rewarding human adventure, join us at ADM Value. Together, we can make a lasting and positive difference in the lives of those who need it most.</p><br><br> <br> Required profile : <p>We are looking for call center agents with excellent oral communication skills, able to express themselves clearly and effectively, while adapting their speech to the needs of each person. A strong sense of listening, empathy, and the ability to build trust are essential for this role, as they will help establish strong and lasting relationships with our donors. We are looking for people who are deeply motivated and passionate about humanitarian causes, ready to dedicate their energy and commitment to projects that make a real difference.</p><br><br><p>Ideal candidates should also demonstrate excellent teamwork, unwavering listening skills, and great responsiveness, enjoying collaborative work and sharing our values of mutual support and solidarity. They must actively engage in meaningful projects, contributing not only to our success but, more importantly, to improving the living conditions of those most in need. If you see yourself in this profile and aspire to have an exceptional humanitarian experience, join us at ADM Value. Together, we can build a better future for the most disadvantaged and bring about real positive change in the world.<br>Social benefits and more<br>You join ADM Value in a permanent position (CDI), with full social coverage, and a clear package. The goal is simple: to give you a stable environment and recognize your daily commitment.</p><br><br><p>Permanent contract from hiring.<br>Social coverage: CNSS + AMO.<br>Fixed salary + meal voucher allowance + transport allowance.<br>Performance bonus.<br>Employee partnerships: preferential rates (services, leisure, shopping...).<br>A structured, friendly, and quality-oriented work environment.<br>Working hours<br>Monday to Friday, from 8:00 AM to 6:00 PM.Net Salary + bonuses<br>Salary package of over 6,500 Dh Net</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: Main Responsibilities: Ensure the efficient management of the assigned Food & Beverage outlet as an independent profit center. Control all costs and propose measures to control them. Ensure strict adherence to the department's operating budget. Ensure that minimum operational standards are met to achieve the service level defined in the Department's Operations Manual. Monitor service quality and food and beverage standards within the outlet. Work closely with the Executive Chef to implement necessary corrective actions. Handle customer complaints, requests, and inquiries regarding food, beverages, and service. Develop and maintain a strong relationship with customers to ensure their satisfaction and loyalty. Oversee the preparation and updating of all Department Operations Manuals. Ensure that all Food & Beverage Department forms and reports are submitted according to established procedures. Lead daily operational briefings with Assistant Managers, Supervisors, and staff. Exemplify Sofitel Values and Brand Standards, and be an ambassador for presentation and hygiene rules. Implement directives, policies, and procedures in accordance with Sofitel standards and requirements. Apply Sofitel Food & Beverage rituals. Train and develop team members so they can work independently within their respective areas of responsibility. Delegate responsibilities to staff and regularly evaluate their performance. Conduct annual performance reviews. Conduct quarterly, semi-annual, and annual inventories of operating equipment. Perform any other reasonable tasks assigned by the Food & Beverage Manager. Other responsibilities: Actively contribute to building a high-performing team of Heartists by focusing on their well-being, safety, and professional development. Foster and maintain positive working relationships among colleagues and with other hotel departments. Ensure all Heartists report to work on time, wearing the regulation uniform and name badge, while adhering to the hotel and department's high standards of personal presentation and hygiene. Ensure all Heartists consistently provide warm, courteous, and professional service. Participate in Heartist training to ensure they have the necessary skills to perform their duties with maximum efficiency and productivity.Supervise department staff and ensure adherence to the service methods and standards defined in the Hotel and Department Operations Manuals. Ensure familiarity with the Heartist's Handbook, understanding and compliance with hotel rules and regulations, including procedures related to fire safety, hygiene, health, and workplace safety. Proactively respond to changes within the department based on industry, company, or hotel needs, and communicate the corresponding action plan to management. Demonstrate flexibility and accept any reasonable assignment or responsibility within their competence, including temporary reassignment to another department or area if operational needs or customer service requirements so demand. Ensure that schedules are posted and that attendance sheets are submitted on time. Guarantee fair and consistent treatment of all Heartists, in accordance with their terms of employment, local legislation, and company and hotel policies and procedures.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The following knowledge, skills, and abilities are required: Keen attention to detail, with particular focus on the hotel's style and aesthetics. Excellent oral and written communication skills. Ability to attract dynamic new talent aligned with the department's and hotel's vision. University degree or equivalent in hospitality, catering, or a related field. Minimum of two years of experience in a similar role. Fluency in English, Arabic, and French.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><b> Job Description <br> </b><p>In this role you will drive with the sales team new partners' sales in a high velocity sales environment delivering new partners business pipeline, closing deals , and quota against monthly, quarterly, and annual targets. You'll have the mission to build and manage a sales dream team, continuously training and improving them to reach ambitious goals in a hyper-growing tech startup. You will be leading part of the Glovo Sales Team, working closely with the Sales Manager coordinating with other teams</p> <p> <strong>Be a part of a team where you will:</strong> </p> <p>A sales team leader plays a crucial role in building a high performing team and achieving organizational goals. Here are some key responsibilities they must undertake:</p> <p> <strong>Team Building and Development:</strong> </p> <ul> <li>Recruit, train, and develop sales team members to ensure they have the skills and knowledge necessary to excel in their roles.</li> <li>Foster a positive and collaborative team environment to encourage teamwork, motivation, and high performance.</li> <li>Provide ongoing coaching, feedback, and support to team members to help them improve their sales techniques and achieve their targets.</li> </ul> <p> <strong>Setting Clear Goals and Expectations:</strong> </p> <ul> <li>Establish clear sales targets, quotas, and objectives for the team aligned with the overall business goals.</li> <li>Communicate expectations effectively to team members and ensure they understand their individual and collective responsibilities.</li> </ul> <p> <strong>Performance Monitoring and Management:</strong> </p> <ul> <li>Monitor the performance of individual team members closely, tracking their sales activities, progress, and results.</li> <li>Analyze key performance indicators (KPIs) such as conversion rates, average deal size, and sales pipeline metrics to assess team performance.</li> <li>Take proactive measures to address performance issues, provide support and guidance to underperforming team members, and implement corrective actions as necessary.</li> </ul> <p> <strong>Motivation and Recognition:</strong> </p> <ul> <li>Recognize and reward top performers to incentivize and motivate the team.</li> <li>Provide regular feedback and encouragement to boost morale and maintain motivation, especially during challenging times.</li> <li>Foster a culture of continuous improvement and celebrate team successes together.</li> </ul> <p> <strong>Alignment with Business Objectives:</strong> </p> <ul> <li>Ensure that the team's activities and initiatives are aligned with the organization's overall business plan and objectives.</li> <li>Regularly review and evaluate progress against business targets and adjust strategies as needed to stay on track.</li> <li>Provide timely and accurate reporting on sales performance, KPIs, and other relevant metrics to senior management and stakeholders.</li> </ul><b> Qualifications </b><br> <ul> <li>At least, 5 years of experience in high-performance sales</li> <li>Previous work experience in a startup / high-demanding environment is preferred</li> <li>Experience in training and motivating a sales team</li> <li>Knows Good Mastery of CRM usage (Salesforce is a plus)</li> <li>A highly motivated, results-driven, strategic thinker, with strong leadership and business fundamentals profile</li> <li>Strong communication skills with ability to influence and drive change</li> </ul> <p>We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!</p> <p> <strong>We believe driven talent deserves:</strong> </p> <ul> <li> Monthly Glovo credit to satisfy your cravings!</li> <li> Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!</li> <li> Monthly Glovo credit to satisfy your cravings!</li> <li> Online therapy and wellbeing benefits to ensure your mental well-being.</li> </ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><strong><font dir="auto" ><font dir="auto" >Who are we?</font></font></strong><font dir="auto" ><font dir="auto" >
Concentrix is an international company present in over 70 countries. We excel at improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment. </font></font><br><br> <strong><font dir="auto" ><font dir="auto" >Your mission as a Technical Customer Advisor</font></font></strong><font dir="auto" ><font dir="auto" >
As a Technical Customer Advisor, you will play a key role in:</font></font><br><ul>
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<strong><font dir="auto" ><font dir="auto" >Responding to customer requests accurately</font></font></strong><font dir="auto" ><font dir="auto" > : Handling incoming calls to answer questions and resolve technical issues, while ensuring rigorous follow-up.</font></font><br></li>
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<strong><font dir="auto" ><font dir="auto" >Resolving technical problems effectively</font></font></strong><font dir="auto" ><font dir="auto" > : Analyzing customer needs, identifying suitable solutions and guiding users in resolving their problems.</font></font><br></li>
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<strong><font dir="auto" ><font dir="auto" >D demonstrating advanced technical aptitude</font></font></strong><font dir="auto" ><font dir="auto" > : Use your skills to understand and solve complex situations, while adopting the tools and technologies available.</font></font><br></li>
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At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution:</font></font><br><ul>
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<strong><font dir="auto" ><font dir="auto" >An attractive salary with additional bonuses</font></font></strong><font dir="auto" ><font dir="auto" > :</font></font><br></li>
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Language bonus dedicated to our multilingual Game-Changers.</font></font><br></li>
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Regularity bonus from the 12th month and motivating performance bonuses.</font></font><br></li>
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First special A d El Adha.</font></font><br></li>
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<strong><font dir="auto" ><font dir="auto" >Exceptional employee benefits</font></font></strong><font dir="auto" ><font dir="auto" > :</font></font><br></li>
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<li><font dir="auto" ><font dir="auto" >
Advantageous health insurance and supplementary retirement benefits after one year.</font></font><br></li>
<li><font dir="auto" ><font dir="auto" >
Flexible hours with the possibility of teleworking after an integration period.</font></font><br></li>
<li><font dir="auto" ><font dir="auto" >
Free access to our gym.</font></font><br></li>
<li><font dir="auto" ><font dir="auto" >
Transport assur allowing you to travel to your workplace safely and without logistical constraints.</font></font><br></li>
<li><font dir="auto" ><font dir="auto" >
Ongoing training to develop your skills and acquire new knowledge tailored to the position.</font></font><br></li>
</ul>
<li>
<strong><font dir="auto" ><font dir="auto" >A dynamic work environment:</font></font></strong>
</li>
<ul>
<li><font dir="auto" ><font dir="auto" >
Themed activities and gifts throughout the year to strengthen team spirit.</font></font><br></li>
</ul>
</ul>
<strong><font dir="auto" ><font dir="auto" >The profile of our Game-Changers:</font></font></strong><font dir="auto" ><font dir="auto" >
We are looking for talented individuals who:</font></font><br><br></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p>
<p> </p>
<p> <strong><font dir="auto" ><font dir="auto" >Who are we ?</font></font></strong> </p>
<p><font dir="auto" ><font dir="auto" >Concentrix is an international company present in more than 70 countries. We excel in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative and innovative environment.</font></font></p>
<p> </p>
<p> <strong><font dir="auto" ><font dir="auto" >Your mission as a Customer Service Advisor</font></font></strong> </p>
<p><font dir="auto" ><font dir="auto" >As a Customer Service Advisor, you will play a key role in:</font></font></p>
<ul>
<li> <strong><font dir="auto" ><font dir="auto" >Responding to customer needs:</font></font></strong><font dir="auto" ><font dir="auto" > Ensuring quality service by answering questions via phone, email or chat.</font></font></li>
<li> <strong><font dir="auto" ><font dir="auto" >Problem-solving:</font></font></strong><font dir="auto" ><font dir="auto" > Identify and address requests or complaints to ensure customer satisfaction.</font></font></li>
<li> <strong><font dir="auto" ><font dir="auto" >Building customer loyalty:</font></font></strong><font dir="auto" ><font dir="auto" > Providing personalized solutions to strengthen customer trust and loyalty.</font></font></li>
<li> <strong><font dir="auto" ><font dir="auto" >Contributing to continuous improvement:</font></font></strong><font dir="auto" ><font dir="auto" > Sharing customer feedback to optimize our services and processes.</font></font></li>
</ul>
<p> </p>
<p> <strong><font dir="auto" ><font dir="auto" >What we offer you</font></font></strong> </p>
<p><font dir="auto" ><font dir="auto" >At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution:</font></font></p>
<ul>
<li> <strong><font dir="auto" ><font dir="auto" >An attractive salary with additional bonuses</font></font></strong><font dir="auto" ><font dir="auto" > :</font></font><br><ul>
<li><font dir="auto" ><font dir="auto" >Language bonus dedicated to our multilingual Game-Changers.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Regularity bonus from the 12th month and motivating performance bonuses.</font></font></li>
<li><font dir="auto" ><font dir="auto" >First special A d El Adha.</font></font></li>
</ul>
</li>
<li> <strong><font dir="auto" ><font dir="auto" >Exceptional employee benefits</font></font></strong><font dir="auto" ><font dir="auto" > :</font></font><br><ul>
<li><font dir="auto" ><font dir="auto" >Advantageous health insurance and supplementary retirement benefits after one year.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Flexible hours with the possibility of teleworking after an integration period.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Free access to our gym.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Transport assur allowing you to travel to your workplace safely and without logistical constraints.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Ongoing training to develop your skills and acquire new knowledge tailored to the position.</font></font></li>
</ul>
</li>
<li> <strong><font dir="auto" ><font dir="auto" >A dynamic work environment:</font></font></strong>
<ul>
<li><font dir="auto" ><font dir="auto" >Themed activities and gifts throughout the year to strengthen team spirit.</font></font></li>
</ul>
</li>
</ul>
<p> </p>
<p> <strong><font dir="auto" ><font dir="auto" >The profile of our Game-Changers</font></font></strong> </p>
<p><font dir="auto" ><font dir="auto" >We are looking for talented individuals who:</font></font></p></div></section>