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<h2 class="h5">Job description</h2>
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<br>Description de l'entreprise<br><br><p><strong>Fairmont Hotels & Resorts</strong></p><br><p>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.<br><strong>Pourquoi travailler chez Fairmont Tazi Palace Tangier ?</strong><br>Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.<br>Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.<br>En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.<br>Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS</p><br><br>Description du poste<br><br><ul><li>Diagnostique et répare les pannes électriques dans les chambres, les espaces publics et les zones techniques. </li><li>Installe de nouveaux équipements et systèmes électriques selon les besoins du service. </li><li>Contrôle la conformité des installations avec les normes de sécurité en vigueur. </li><li>Lit et interprète les schémas électriques et plans techniques. </li><li>Tient à jour les rapports d'intervention et les registres de maintenance. </li><li>Coordonne les travaux électriques avec les prestataires externes lorsque nécessaire. </li><li>Intervient rapidement en cas de panne ou de signalement de dysfonctionnement. </li><li>Réalise les rondes techniques quotidiennes pour prévenir les anomalies. </li><li>Met en œuvre des actions visant à réduire la consommation énergétique. </li><li>Gère les stocks de pièces de rechange et anticipe les besoins en approvisionnement. </li><li>Collabore avec les autres techniciens pour assurer la maintenance globale de l’hôtel. </li><li>Applique les procédures Accor/Fairmont en matière d’hygiène, de sécurité et de qualité. </li><li>Participe aux audits internes et aux formations techniques continues. </li><li>Représente l’image professionnelle et haut de gamme de la marque Fairmont par la qualité de ses interventions. </li></ul><br>Qualifications<br><br><p><strong>Expérience et formation</strong></p><br><ul><li>Diplôme en Électrotechnique, Électromécanique, Maintenance Industrielle ou domaine équivalent.</li><li>Une première expérience professionnelle dans le domaine de l'électricité, de la maintenance technique ou de l'électrotechnique, idéalement acquise au sein d'un établissement hôtelier ou dans un environnement similaire.</li></ul><p><strong>Compétences techniques :</strong></p><br><ul><li>Excellente maîtrise des installations électriques basse tension, des équipements électriques et des systèmes de distribution électrique d'un établissement hôtelier.</li><li>Bonne maîtrise des opérations d'installation, de maintenance préventive et corrective, de dépannage et de remise en état des équipements et installations électriques.</li><li>Capacité à lire et interpréter les schémas électriques, plans techniques et documents de maintenance.</li><li>Bonne maîtrise de l'utilisation des appareils de mesure et de diagnostic électrique, ainsi que des outils et équipements nécessaires aux interventions.</li><li>Connaissance des systèmes électriques liés aux équipements et installations hôtelières, notamment l'éclairage, les tableaux électriques, prises et alimentations, équipements techniques, groupes électrogènes et systèmes de secours.</li><li>Connaissance des principes de maintenance préventive et capacité à identifier les risques de panne afin de garantir la continuité de fonctionnement des installations.</li><li>Capacité à intervenir rapidement et efficacement en cas de panne ou d'incident, tout en limitant l'impact sur l'expérience et le confort des clients.</li></ul><p><strong>Qualités personnelles :</strong></p><br><ul><li>Excellentes capacités d'analyse, de diagnostic et de résolution de problèmes techniques.</li><li>Réactivité, disponibilité et capacité à gérer efficacement les situations d'urgence et les interventions prioritaires.</li><li>Autonomie, esprit d'initiative et capacité à prendre des décisions appropriées dans le respect des procédures et des standards de l'établissement.</li></ul><p><strong>Langues :</strong></p><br><ul><li>Bonne maîtrise du français, à l’oral comme à l’écrit.</li><li>La maîtrise de l’anglais constitue un atout.</li></ul><br>Informations supplémentaires<br><br><p><strong>Employee Benefits:</strong><br>Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, <strong>discounted stays across Fairmont & Raffles properties</strong>, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.</p><br><p><strong>Our Values</strong><br>Respect:<br>We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. </p><br><p>Excellence:<br>We make genuine connections, and we cherish every opportunity to make the people around us feel special.</p><br><p>Belonging:<br>We celebrate our differences. We support each other and we always stand together.</p><br><p>Empowerment:<br>We have authority to take initiative and anticipate moments that create unforgettable experiences. </p><br><p>Integrity:<br>We build trust through mutual respect and being authentic.</p><br><p><strong>Diversity & Inclusion</strong></p><br><p>Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <div> Head Concierge <p> <strong>The Ritz-Carlton Rabat, Dar Es Salam | Rabat, Morocco - </strong>Craft Exceptional Experiences at One of Morocco s Finest Luxury Destinations</p> <p>Nestled within the prestigious Dar Es Salam estate and surrounded by beautifully landscaped gardens, championship golf courses and the cultural richness of Morocco s capital, <strong>The Ritz-Carlton Rabat, Dar Es Salam</strong> offers a distinctive blend of contemporary luxury and timeless elegance. Renowned for its refined service, exceptional surroundings and commitment to creating unforgettable memories, the hotel stands as one of North Africa s most prestigious hospitality destinations.</p> <p>As part of <strong>The Ritz-Carlton</strong>, a brand recognised worldwide for its legendary service and unwavering dedication to personalised guest experiences, this is an opportunity to lead a critical function that sits at the very heart of the luxury guest journey.</p> <p>We are seeking an accomplished <strong>Head Concierge</strong> to inspire and lead our Concierge team, ensuring every guest interaction reflects the exceptional standards and genuine care that define The Ritz-Carlton experience.</p> About the Role <p>The Head Concierge is responsible for leading all aspects of the Concierge operation, ensuring guests receive intuitive, personalised and memorable service before, during and after their stay. Acting as a trusted ambassador for both the hotel and destination, you will oversee the delivery of bespoke guest experiences while building strong relationships with local partners, attractions and businesses to enhance every visit</p> <p>This highly visible leadership role requires a strong operational mindset, a passion for luxury hospitality and the ability to inspire a team to consistently exceed guest expectations. Working closely with Front Office and hotel leadership teams, you will help drive guest satisfaction, loyalty and overall hotel performance</p> Key Responsibilities <ul> <li>Lead and develop the Concierge team, fostering a culture of trust, collaboration, accountability and service excellence</li> <li>Oversee daily concierge operations, ensuring quality standards are consistently achieved and guest expectations exceeded</li> <li>Champion personalised service for all guests, with particular attention to VIPs, repeat visitors and special requests</li> <li>Develop and maintain a comprehensive network of local luxury partners, restaurants, cultural attractions and service providers to create exceptional guest experiences</li> <li>Ensure the team effectively handles guest enquiries, transportation arrangements, reservations, ticketing and bespoke concierge services</li> <li>Monitor guest feedback and service performance, implementing improvements that strengthen guest satisfaction and loyalty</li> <li>Support the achievement of departmental and property financial objectives through efficient operations and resource management</li> <li>Act as a role model for The Ritz-Carlton Gold Standards, maintaining a visible presence and setting the benchmark for guest relations</li> </ul> The Ideal Candidate <p>You are an inspiring hospitality leader who understands that true luxury lies in anticipation, authenticity and attention to detail. You have a proven ability to build high-performing teams and create service cultures where colleagues feel empowered to deliver extraordinary experiences.</p> <p>The successful candidate will bring:</p> <ul> <li>Experience leading Concierge, Guest Services or Front Office operations within a luxury hospitality environment</li> <li>A strong understanding of guest engagement, service recovery and personalised luxury experiences</li> <li>Exceptional interpersonal, communication and relationship-building skills</li> <li>The ability to remain composed, professional and solution-focused in a fast-paced environment</li> <li>Commercial awareness and an understanding of how service excellence contributes to business performance</li> <li>A passion for coaching, mentoring and developing talent</li> <li>Deep appreciation for cultural diversity and the ability to anticipate the unique needs of an international clientele</li> </ul> Why Join Marriott International <p>At <strong>Marriott International</strong>, we are committed to helping our associates grow personally and professionally. As the world s leading hospitality company, we offer unrivalled opportunities to build a global career while working alongside some of the industry s most talented professionals.</p> <p>By joining <strong>The Ritz-Carlton</strong>, you will benefit from:</p> <ul> <li>Exceptional career development opportunities across Marriott International s global portfolio.</li> <li>Industry-leading learning and leadership development programmes.</li> <li>A culture built on inclusion, wellbeing and continuous growth.</li> <li>The opportunity to represent one of the world s most prestigious luxury hospitality brands.</li> <li>The chance to make a meaningful impact through extraordinary guest experiences every day</li> </ul> Create Memorable Moments That Last a Lifetime <p>At The Ritz-Carlton, we believe every interaction matters. As <strong>Head Concierge</strong>, you will play a defining role in shaping the guest experience, creating personalised journeys and leading a team dedicated to delivering legendary service. If you are passionate about luxury hospitality, inspired by excellence and ready to lead at one of Morocco s most distinguished hotels, we invite you to explore this exceptional opportunity with <strong>The Ritz-Carlton Rabat, Dar Es Salam</strong>.</p> </div> <p> </p> </div> <div> </div> <p><br></p></div></section>
<h2 class="h5">Job description</h2>
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<p><strong>Publication date :</strong> Jun 08, 2026, 12:00AM</p><br><br>Vidéo EVP<br>Déclaration de mission de l'entreprise<p>Join us at Orange Business!<br>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.<br>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>À propos du rôle<br><p><span>En tant que Manager Contrôle de Gestion des Fonctions Support , vous serez au cœur de la performance financière et opérationnelle.</span></p><br><br><br><p><span>Vos responsabilités clés :</span></p><br><br><ul><li><span>Encadrer une équipe de 3 contrôleurs et favoriser leur développement</span></li><li><span>Superviser la clôture comptable mensuelle pour garantir la fiabilité des données financières</span></li><li><span>Superviser la production et la qualité des reportings financiers (RH, Finance, Immobilier, Communication, Stratégie)</span></li><li><span>Collaborer avec les responsables opérationnels pour anticiper et piloter les budgets et forecasts</span></li><li><span>Présenter le reporting et les analyses clés aux membres de l’EMB (Executive Management Board), en apportant un éclairage pertinent pour la prise de décision</span></li><li><span>Préparer les Business Reviews trimestrielles et le suivi des MSC en lien avec l’équipe GDO,</span></li><li><span>Représenter l’équipe Finance vis a à vis des partenaires externes tels que l’administration fiscale, des auditeurs externes</span></li></ul><br><p><span>En résumé : vous pilotez la performance financière tout en assurant la gestion opérationnelle du site, dans un environnement dynamique et multiculturel.</span></p><br><br><br>À propos de vous<p><span>Profil:</span></p><br><br><ul><li><span>Diplômé(e) Bac+5 (école d’ingénieur, de commerce ou université, spécialisation finance/comptabilité)</span></li><li><span>Expérience solide en contrôle de gestion, management d’équipe, et projets de transformation</span></li><li><span>Maîtrise du français et de l’anglais, à l’oral comme à l’écrit</span></li></ul><br><p><span>Compétences clés :</span></p><br><br><ul><li><span>Budget, forecasts, analyses financières</span></li><li><span>Processus de contrôle de gestion et reporting</span></li><li><span>Outils: Excel, PowerPoint, outil de reporting (EPM)</span></li><li><span>Organisation, leadership, communication, esprit d’analyse</span></li></ul><br><p>You bring open mindedness, ability to handle pressure, leading with courage and empathy, assertiveness and communicate effectively.</p><br><br>Informations supplémentaires<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Égalité des chances en matière d'emploi<p>Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.</p><br><br>Récompenses..<p> At Orange, only your skills matter.
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<p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.
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<p>The customer service representative in technical support has the primary mission of collecting and then processing remotely the requests of users experiencing difficulties with the use of computer hardware. Reporting to the team leader, their mission consists of: Solving technical exploitation and maintenance problems by processing questions and providing technical solutions according to quality and deadline imperatives. Before taking up the mission, complete training is provided to prepare them for the responsibilities entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect command of the French language, with good oral and written fluency. Listening and orientation skills. Good diagnostic and analysis capabilities. Successful training related to the requested technical competence.</p>
<p>The technical support customer representative has the main mission to collect and then process remotely user requests experiencing difficulties with the use of IT equipment. Reporting to the team leader, his mission consists of: Solving technical exploitation and maintenance problems by processing questions and providing technical solutions according to quality and deadline imperatives. Before taking on the mission, complete training is provided to prepare them for the responsibilities entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect command of the French language, with good oral and written fluency. Good listening and orientation skills. Good diagnostic and analytical capacity. Successful training related to the requested technical competence. Experience in technical support is desirable.</p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the Head Concierge, the responsibilities and essential functions of the position include, but are not limited to: Providing consistently professional, friendly and engaging service; Assisting guests with their mail, messages and all inquiries; Assisting guests with projects they wish to undertake during their stay; Informing guests about hotel facilities in an efficient and helpful manner; Adhering to departmental policies, procedures and service standards; Adhering to all security policies; Other duties as assigned.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Previous customer service experience is an asset. Professional presentation required. Excellent service and superior oral and written communication skills. Knowledge of Microsoft Windows applications. Excellent interpersonal and problem-solving skills. Highly responsible and reliable.</font></font></p>
<p>Contributes to the definition for scope of handover to operations</p><p>Participates in the definition and ensures consistent execution of operational procedures</p><p>Executes 1st level service desk for IT service portfolio</p><p>Executes 2nd and assists 3rd level support for all relevant IT solutions</p><p>Picks up and prioritize Service Requests & Incidents</p><p>Administrates, monitors, and operates existing IT systems</p><p>Creates, approves, manages, and maintains IT continuity plans</p><p>Administrates and manages user identity and access to IT systems</p><p>Ensures security protection and technical realizations for IT systems</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Master s degree or more.</li><li>Branch Of Study: Information Technology</li><li>French language, fluently spoken and writing.</li><li>English language, fluently spoken and writing.</li></ul>
<p>Your main missions:</p><p>Development and maintenance of Full Stack applications (Java / Spring Boot / Angular)</p><p>Design and integration of microservices and event-driven architectures</p><p>Implementation of DDD, Clean Architecture, and Craftsmanship principles</p><p>Setup and monitoring of CI/CD pipelines via GitLab CI/CD</p><p>Participation in design, development, testing, and production phases</p><p>Contribution to continuous improvement and software quality (testing, coverage, performance)</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>Required skills:</p><ul><li>Java / Spring Boot</li><li>Angular (Front)</li><li>Microservices & Event-Driven Architecture</li><li>SQL / NoSQL Databases (BigQuery, BigTable)</li><li>Cloud (GCP, Azure)</li><li>Docker / Kubernetes / Linux</li><li>CI/CD (GitLab CI/CD)</li><li>TDD, JUnit, Mockito, Sonar, Gatling</li><li>Postman, DDD, Clean Architecture, SOLID</li><li>Agile / Scrum Methodology</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The technical support customer representative has the main mission of collecting and then processing remotely the requests of users in difficulty regarding the use of computer equipment. Reporting to the team leader, their mission consists of: Resolving operational and maintenance technical problems by processing questions and providing technical solutions according to quality and deadline imperatives. Before taking on the mission, complete training is provided to prepare them for the responsibilities entrusted to them.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Perfect command of the French language, with good oral and written fluency. Listening and orientation skills. Good diagnostic and analytical capacity. Successful training related to the requested technical competence</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Supervise transportation operations to ensure that staff members adhere to LEONI transportation policy, procedures, safety rules, environmental policies, and governmental regulations. Review and update bus routes and stops based on new government infrastructure and any union demands. Ensure direct coordination with concerned departments (production, VCM, etc.) to receive information related to production stoppages (staff shortages, inventories, etc.), daily plans, and overtime. Guarantee the organization of transportation during holidays as per production demands. Be responsible for the renewal of company vehicle licenses and their periodic maintenance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications and Experience</h2><p>Bac +2/3</p><p>1 year minimum experience in a similar position.</p><p></p></section>
<p>The Digital Marketing Manager, Organic & Web owns the execution engine for the company's owned and organic marketing channels. This hands-on individual contributor role produces and optimizes SEO and AEO content, maintains a healthy and high-converting website, runs organic social programs, and operates the company's account-based marketing platform, following a consistent rhythm of produce, publish, measure, and optimize. This role executes established strategy rather than setting it, working closely with Product Marketing, which owns ABM account selection, messaging, and Sales/SDR coordination. It does not own account or messaging strategy, paid media, or backend website engineering; it is accountable for execution quality, content and channel health, measurement, and continuous optimization.</p><p>Key Responsibilities</p><ul><li>Produce and optimize SEO content, landing pages, and on-page fundamentals (structure, metadata, internal linking, search visibility) for the company website, and optimize for citation within AI answer engines such as ChatGPT, Perplexity, and Google AI Overviews.</li><li>Maintain the keyword and topic roadmap with the growth marketing team; monitor rankings, organic traffic, content performance, and AI-citation visibility, and translate recurring SEO/AEO reviews into prioritized actions.</li><li>Execute the organic content pipeline against a predictable calendar, holding consistent quality, messaging, and brand standards, and refresh and repurpose existing content to improve performance.</li><li>Maintain a recurring website review calendar, manage CMS updates, resolve outdated content and broken links, and partner with Marketing Operations on layouts, navigation, calls to action, and landing pages to improve conversion.</li><li>Own organic social execution across active platforms drafting, scheduling, publishing, and optimizing content in a consistent brand voice and run structured A/B tests, applying learnings to content, format, timing, and engagement.</li><li>Operate the ABM platform end to end (audience creation, target-account setup, campaign build, targeting, activation, reporting), executing against Product Marketing's strategy with accurate setup, naming, and tracking.</li><li>Monitor account and campaign performance, develop and scale multi-version 1:few ad creative, and produce performance readouts that report results, insights, and next steps to Product and Growth Marketing.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Four or more years in digital, growth, or content marketing, preferably B2B or B2B SaaS.</li><li>Hands-on SEO (keyword research, topic planning, on-page optimization, internal linking, performance analysis) and familiarity with Answer Engine Optimization.</li><li>Demonstrated ability to write, edit, optimize, and publish high-quality organic content at a consistent cadence.</li><li>Working knowledge of website CMS platforms, page layout, user journeys, and conversion-rate optimization.</li><li>Experience running organic social programs and structured A/B tests.</li><li>Hands-on experience with an ABM platform (e.g., 6sense, Demandbase, Propensity) and a social media management platform (e.g., Oktopost, Sprinklr, Sprout Social).</li><li>Proficiency with GA4 and digital channel reporting, with strong analytical skills to turn data into prioritized actions.</li><li>Strong project and calendar management across multiple recurring workstreams, clear communication across cross-functional stakeholders, and a self-directed, detail-oriented, quality-focused working style.</li></ul>
<p>As part of its growth, ARROW GC is strengthening its teams and is looking for a Team Leader inside sales associate (English speaker) , What you will be doing at ARROW: Provide clear direction and guidance to team members, Identify and address team member training needs, Facilitate open and effective communication within the team, Collaborate with team members to find creative solutions to challenges, Allocate resources effectively to optimize project outcomes, Report regularly on team progress and key performance indicators.</p><p><strong>Desired Candidate Profile</strong></p><p>Who are we looking for? Proven experience in a leadership or supervisory role, Strong interpersonal and communication skills, Ability to motivate and engage team members, Excellent problem-solving and decision-making abilities.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Ensures the Quality Management Activities during samples and pre-production phases Ensures the validation and release of production area and equipment, is responsible for approval of the new equipment Ensures the control of non-conforming products Leads and/or coaches implementation of corrective/preventive actions for internal and external failures</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Level of Education :</strong> Engineer</li><li><strong>Branch Of Study:</strong> Mechanical/Electrical/Industrial or equivalent</li><li><strong>Experience :</strong> 4 years experience in the automotive industry</li><li><strong>Language :</strong> French and English are mandatory</li><li><strong>Social competences:</strong> Communication /Social & intercultural sensitivity / Change management /Target & result orientation/ Motivation & resilience /Self-organization /Conflict management / Teamwork</li><li><strong>Professional competence :</strong> Master the Lean Manufacturing, Hoshin Kanri & Continuous Improvement Technique</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> <div> <div> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Later</font></font></b>
</div> <div> <p> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">For all clients, the mission of a Digital Advisor consists of:</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Respond to the customer request in writing within the given timeframe.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Accompanying the client until their first-level commercial or technical problem is resolved.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To ensure the achievement of the project's quantitative and qualitative objectives.</font></font></li> </ul> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Before taking on the mission, comprehensive training is provided to prepare him for the responsibilities that will be entrusted to him.</font></font></p> <ul> </ul> </div> </div> <div> <div> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Search profile</font></font></b>
</div> <div> <p> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perfect mastery of the written French language.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The spelling is not very good.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to adapt one's speech to one's interlocutor.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Typing speed.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team spirit and entrepreneurial spirit.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Empathy is all evidence.</font></font></li> </ul> </div> </div> <div> <div> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience required</font></font></b>
</div> <div> <p> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Desirable back-office experience.</font></font></p> </div> </div> </div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Job Description </b></font></font><b><br></b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Accompany and monitor the implementation and start-up of new industrial resources and processes. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Lead the industrialization/re-industrialization of new methods (inspection, repair, etc.). </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Initiate and support modifications and improvements to existing resources and processes. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Create and maintain technical documentation. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Research and propose improvement solutions and participate in progress actions implemented. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Requirements </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of methods and resources for the </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">mechanical design and development of </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">industrial products and mechanisms. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design and dimensioning of structures. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of CATIA. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Project management. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of industrial drawing. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Writing reports according to client procedures. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proposing technical solutions. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical and synthesis skills. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical mind, rigor and team spirit. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">More than 3 years of experience. </font></font><br><br></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Description de l'entreprise<br><br><p><strong>Fairmont Hotels & Resorts</strong></p><br><p>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.<br><strong>Pourquoi travailler chez Fairmont Tazi Palace Tangier ?</strong><br>Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.<br>Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.<br>En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.<br>Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS</p><br><br>Description du poste<br><br><ul><li>Accueille chaleureusement les clients dès leur entrée au bar.</li><li>Prend les commandes avec précision et recommande des boissons en fonction des préférences des clients. </li><li>Prépare et sert des boissons de haute qualité, en respectant les normes de présentation. Crée des cocktails personnalisés en utilisant des techniques de mixologie créatives. </li><li>Maintient la propreté et l'ordre du bar, suivant les protocoles d'hygiène et de sécurité alimentaire. </li><li>Gère efficacement les stocks, passant des commandes de réapprovisionnement au besoin. </li><li>Assure une rotation adéquate des stocks pour garantir la fraîcheur des ingrédients. </li><li>Collabore avec l'équipe de cuisine pour coordonner les accords mets et boissons. </li><li>Crée des présentations attrayantes pour les boissons, utilisant des techniques visuelles. </li><li>Gère les paiements avec précision et fournit des notes détaillées aux clients sur demande. </li><li>Suit les tendances de l'industrie des boissons pour rester informé des nouveaux produits et techniques. </li><li>Participe à des formations continues pour améliorer les compétences en mixologie et en service. </li><li>Répond rapidement et efficacement aux demandes spéciales des clients. </li><li>Maintient une connaissance approfondie des vins, spiritueux et autres boissons proposées. </li><li>Crée une atmosphère conviviale au bar en interagissant avec les clients de manière engageante. </li><li>Participe à des événements spéciaux ou à des promotions organisées par l'hôtel. </li><li>Respecte les politiques et les procédures de l'établissement en matière de service d'alcool. </li><li>Gère les plaintes des clients de manière professionnelle et trouve des solutions appropriées. </li><li>Coordonne avec d'autres départements de l'hôtel pour assurer un service intégré. </li><li>Cultive des relations positives avec la clientèle et fidélise les clients réguliers. </li></ul><br>Qualifications<br><br><p><strong>Expérience et formation</strong></p><br><ul><li>3 à 5 années d’expérience professionnelle, dont au moins 2 années idéalement acquises au sein d’un hôtel haut de gamme ou d’un établissement de même standing.</li><li>BAC+2 en Hôtellerie Restauration ou équivalent.</li></ul><p><strong>Compétences techniques :</strong></p><br><ul><li>Bonne maîtrise des techniques de préparation, de présentation et de service des cocktails, mocktails et boissons diverses.</li><li>Maîtrise des techniques de dosage, de mélange, de décoration et de présentation des boissons.</li><li>Bonne connaissance des règles d’hygiène, de sécurité alimentaire et de conservation des produits.</li><li>Maîtrise des standards de service et de présentation propres à un établissement haut de gamme.</li><li>Capacité à maintenir le bar propre, organisé et conforme aux standards de l’établissement tout au long du service.</li><li>Bonne connaissance des procédures de contrôle des pertes, du gaspillage et de la consommation des produits.</li><li>Bonne connaissance des standards LQA (Leading Quality Assurance) et capacité à les appliquer quotidiennement afin de garantir un service d’excellence.</li></ul><p><strong>Qualités personnelles :</strong></p><br><ul><li>Excellent sens du service et de l’accueil, avec une attitude professionnelle et chaleureuse.</li><li>Présentation soignée, élégance et discrétion, adaptées à l’environnement d’un hôtel de luxe.</li><li>Excellent relationnel et capacité à créer une expérience conviviale et personnalisée pour chaque hôte.</li><li>Rigueur, organisation et grande attention aux détails.</li><li>Réactivité, disponibilité et capacité à gérer efficacement les périodes de forte activité.</li></ul><p><strong>Langues :</strong></p><br><ul><li>Excellente maîtrise du français et de l'anglais, à l'oral comme à l'écrit.</li><li>La maîtrise d'une troisième langue constitue un atout.</li></ul><br>Informations supplémentaires<br><br><p><strong>Employee Benefits:</strong><br>Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, <strong>discounted stays across Fairmont & Raffles properties</strong>, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.</p><br><p><strong>Our Values</strong><br>Respect:<br>We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. </p><br><p>Excellence:<br>We make genuine connections, and we cherish every opportunity to make the people around us feel special.</p><br><p>Belonging:<br>We celebrate our differences. We support each other and we always stand together.</p><br><p>Empowerment:<br>We have authority to take initiative and anticipate moments that create unforgettable experiences. </p><br><p>Integrity:<br>We build trust through mutual respect and being authentic.</p><br><p><strong>Diversity & Inclusion</strong></p><br><p>Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Foundever Group is recruiting Messaging Processing Customer Advisors for its Casanearshore site. Their responsibilities will include: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Receiving customer requests; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> analyzing and diagnosing their needs to provide appropriate solutions; applying defined processes and mastering the use of tools; reporting any information that could identify a malfunction or improve a procedure; contributing to the smooth running of the service; and ensuring that the qualitative and quantitative objectives set by management are met.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Candidates must have a high school diploma or higher and </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> prior experience in customer service. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> A good level of French (both spoken and written) is required, along with </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> strong listening and customer service skills, </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> good computer skills, </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> and be diligent, committed, and punctual.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >Job Description Food & Beverage Manager Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As a Food & Beverage Manager, you will strategically lead the team to take guest satisfaction to the next level.</span></p><p><b>What you will be doing:</b></p><ul><li>Lead, mentor and train the Food & Beverage Operations team</li><li>Ensure Food & Beverage relevant brand standards are maintained</li><li>Strategize on new products and service offerings</li><li>Create unforgettable experiences for our guests</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Service focused personality is essential and previous leadership experience required</li><li>Proven ability to build and maintain good relationships with all stakeholders</li><li>Communicate thoughts, actions and opportunities clearly with strong networking skills</li><li>Ability to lead by example, believe in a strong team culture and set the scene for high performance</li></ul><p></p></section>
<p>The inbound call handler is responsible for responding by phone to incoming customer calls. Their role is to identify their needs and provide a solution as quickly as possible. Sometimes, they also have to finalize sales. Reporting to the team leader, their main missions consist of: Receiving incoming customer calls Actively listening to the interlocutors Identifying their needs, analyzing their requests and directing them Maintaining the highest quality of customer service Guaranteeing the achievement of the quantitative and qualitative objectives of the project. Before taking charge of the mission, a complete training is provided to prepare them for the responsibilities entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect command of the French language, with good oral and written fluency. Excellent argumentation skills. Commercial logic. Real listening skills. Unwavering empathy. Experience in telemarketing is desirable (Inbound calls)</p>
<p>The call reception agent is responsible for answering incoming customer calls by telephone. His role consists of identifying their needs and providing a solution as quickly as possible. Sometimes, he also has to finalize sales. Reporting to the team manager, his main missions consist of: Receiving incoming customer calls, Actively listening to the speakers, Identifying their needs, analyzing their requests and directing them, Maintaining the highest quality of customer service, Guaranteeing the achievement of the quantitative and qualitative objectives of the project. Before taking charge of the mission, a complete training is provided to prepare them for the responsibilities that will be entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect command of the French language, with good fluency in speaking and writing. Excellent argumentation skills. Commercial acumen. Real listening skills. Unwavering empathy.</p>